Virgin Media outages and service status in Staveley, England

Problems in the last 24 hours in Staveley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staveley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staveley, England

The most recent Virgin Media outage reports came from the following cities: Harrogate, and Ripon.

City	Problem Type	Report Time
Harrogate	Total Blackout	3 days ago
Harrogate	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Staveley, England

Latest outage, problems and issue reports in Staveley and nearby locations:

• 
  Elle Beesley DipM CMktr ACIM (@ellebeesley) reported 1 second ago from Harrogate, England

  While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

• 
  Mike Sunley (@4everrail) reported 44 seconds ago from Harrogate, England

  @virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate

• 
  Julian Monaghan DLG (@J_Monaghan_DLG) reported 16 minutes ago from Harrogate, England

  Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

• 
  Mosaicmania (@francesktaylor) reported 18 minutes ago from Otley, England

  @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

• 
  Jacqueline (@Cole63Jacqui) reported 21 minutes ago from Harrogate, England

  @virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡

• 
  Rawcomme (@rawcomme) reported 23 minutes ago from Harrogate, England

  @virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive

• 
  James Airey (@lordairey) reported 23 minutes ago from Wetherby, England

  @TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time

• 
  Nicholaus Lamming (@sneakybutcha) reported 23 minutes ago from Harrogate, England

  @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

• 
  Chris Martin FRGS (@safaribrit) reported 27 minutes ago from Kirkby Malzeard, England

  @virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.

• 
  Elle Beesley DipM CMktr ACIM (@ellebeesley) reported 32 minutes ago from Harrogate, England

  @virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.

• 
  Lord North (@LordNorth) reported 33 minutes ago from Harrogate, England

  @virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?

• 
  Chris (like the trains) (@chornbarino) reported 34 minutes ago from Harrogate, England

  @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

• 
  David McCormick (@DavidTMcCormick) reported 35 minutes ago from Harrogate, England

  Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service

• 
  Richard Davies (@DaviesDickie) reported 36 minutes ago from Upper Poppleton, England

  @virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.

• 
  Emma Harvey (@em606) reported 38 minutes ago from Harrogate, England

  @virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 39 minutes ago from Harrogate, England

  @virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.

• 
  Deborah Jefferson (@Flossy8386) reported 42 minutes ago from Copmanthorpe, England

  @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

• 
  Stu Annakin (@SAnnakin16) reported 44 minutes ago from Killinghall, England

  @virginmedia customer service absolutely diabolical.

• 
  Stu Annakin (@SAnnakin16) reported 45 minutes ago from Killinghall, England

  @virginmedia All this link does is ask me to sign in which I’ve done- no web chat

• 
  Jamie ✈️ (@onthelandline) reported 46 minutes ago from Wetherby, England

  @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandra Robinson (@mrsluc) reported 3 minutes ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  Lorenzo Rodia (@lrodia) reported 14 minutes ago

  @youfibre , do you know roughly when the service will be available where I live? Before the Virgin Media buy out I could see I was on the final phase and now it’s showing I am an early bird again! I can see virgin fibre have also installed new cabinets in my street!

• 
  James Robertson (@JameskRobbo) reported 15 minutes ago

  @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

• 
  vikas tripurneni💙 (@drvikaz) reported 15 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  Kay (@kaytydaty) reported 19 minutes ago

  @virginmedia Had emails to swap old TiVo box to new 360 one. Ordered one 29th May, got confirmation email but heard nothing since? Can you help please, thanks

• 
  GeekyHairyBestia (@GeekyHairy) reported 21 minutes ago

  @virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this

• 
  Zoe Is Dangermouse (@ZDangermouse) reported 23 minutes ago

  @virginmedia pathetic service and customer service is non existent… bye 👋

• 
  MR COOL (@Lifeline04India) reported 24 minutes ago

  @virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.

• 
  Nick Poole (@nrpoole) reported 25 minutes ago

  @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?

• 
  Louise Ford (@pixiepoppett) reported 26 minutes ago

  @virginmedia my internet a d tv are down can u tell me how long this will be