Virgin Media

Virgin Media Outage Report in Staveley, North Yorkshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Staveley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Staveley, North Yorkshire, England 01/11/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Staveley, North Yorkshire, England

The most recent Virgin Media outage reports came from the following cities: Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrogate Internet
United KingdomHarrogate Total Blackout
United KingdomHarrogate Internet
United KingdomHarrogate Total Blackout
United KingdomHarrogate TV
United KingdomHarrogate TV

Community Discussion

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Virgin Media Issues Reports Near Staveley, England

Latest outage, problems and issue reports in Staveley and nearby locations:

  • chornbarino Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

  • ellebeesley Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

  • chornbarino Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia They came back at 10pm ish. Was there a National outage?

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone

  • onthelandline Jamie ✈️ (@onthelandline) reported from Wetherby, England

    @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

  • DaveyBest Dave Martin (@DaveyBest) reported from Harrogate, England

    @virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

  • Linked2Steve Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!

  • DaviesDickie Richard Davies (@DaviesDickie) reported from Upper Poppleton, England

    @virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia my wifi has been down since Friday and i cant get through

  • Linked2Steve Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem

  • Carla4986 Carla Wilson (@Carla4986) reported from Ripon, England

    @virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡

  • Flossy8386 Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England

    @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

  • chornbarino Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?

  • rawcomme Rawcomme (@rawcomme) reported from Harrogate, England

    @virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive

  • francesktaylor Mosaicmania (@francesktaylor) reported from Otley, England

    @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

  • ellebeesley Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.

  • ellebeesley Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.

  • emmabaroncheese Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia broadband down in HG1, how long is it down for?

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HannahBellos Hannah (@HannahBellos) reported

    @virginmedia Please cancel my contract or contact me? You have no email address and you can’t get through on your phone lines!?

  • TheeSaltyMagpie Scripton (@TheeSaltyMagpie) reported

    @virginmedia I feel like my hub is outdated, I keep getting calls saying I'm having issues with my router but upon request to a new one they say I can't have it because my router isn't broken? I still have super hub 2?

  • Flxtch_85 Fletch (@Flxtch_85) reported

    @virginmedia can you DM me please I’m having constant issues with my new internet line shutting down randomly every day

  • imagni TRiPPY (@imagni) reported

    in 'continuously weird **** that happens to TRiPPY' news, yesterday I received a cheque from Virgin Media internet giving me a refund for money they apparently owed me from back in *2004* when I lived in Scotland... It was £6.90 but damn I'll take it, lol

  • Ashe1988 Ash Hardingham (@Ashe1988) reported

    @virginmedia how are we suppose to contact you? I've tried calling the 0345 454 1111 number but all I get is the "we're sorry all our agents are busy right night call back later message" I wanna talk to someone about my broadband and how to bring the extortionate costs down

  • SteODonoghue99 Stephen O'Donoghue (@SteODonoghue99) reported

    @virginmedia You’ve promised a call back which you didn’t do. Told me you were putting me through to a manager only to put me on hold and terminate the call. I have serious concerns about how my data is being handled and I’d like to speak to someone who can help me. 14 minutes in to call 3...

  • emy_dolphin emy dolphin (@emy_dolphin) reported

    @virginmedia I'm not sure exactly how any of what your saying is useful to me. I've had little to no wifi for days and I keep getting fobbed off on the phone and on here. I'm paying for a service I'm not receiving and loads of money on mobile data!!!

  • cjossy Joss (@cjossy) reported

    @virginmedia By telling me to call the same number i've called a million times. How about Human interaction? That's part of the service I pay for @richardbranson

  • Lindyloo1971 Lindy (@Lindyloo1971) reported

    @virginmedia can someone help with my mums mobile account. She has a pay monthly sim which should have free calls and texts and she keeps getting error messages saying she doesn't habe enough credit. Not all the time just randomly! And she clearly has!

  • wyko778 john cunningham (@wyko778) reported

    @virginmedia Having been on hold for 20 minutes here is a novel idea if I give you my account no would you get someone to ring me when they are free. Not a very good customer service experience so far apart from your personal assistance