Virgin Media

Virgin Media Outage Report in Staveley, North Yorkshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Staveley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Staveley, North Yorkshire, England 04/25/2024 02:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Staveley, North Yorkshire, England

The most recent Virgin Media outage reports came from the following cities: Harrogate, Knaresborough and Wetherby.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrogate Wi-fi
United KingdomHarrogate E-mail
United KingdomHarrogate Wi-fi
United KingdomHarrogate Internet
United KingdomHarrogate TV
United KingdomHarrogate Internet

Community Discussion

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Virgin Media Issues Reports Near Staveley, England

Latest outage, problems and issue reports in Staveley and nearby locations:

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!

  • 4everrail Mike Sunley (@4everrail) reported from Harrogate, England

    @virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .

  • stevem2009 Steve Matthews (@stevem2009) reported from Harrogate, England

    @virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues

  • debbi_kelsey DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

  • CharleyBeene Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

  • em606 Emma Harvey (@em606) reported from Harrogate, England

    @virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.

  • em606 Emma Harvey (@em606) reported from Harrogate, England

    @ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.

  • DrMJJ DrMJJ (@DrMJJ) reported from Wetherby, England

    Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service

  • carlwaring Carl Waring (@carlwaring) reported from Knaresborough, England

    @niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service

  • pupandthecrow pupandthecrow (@pupandthecrow) reported from Harrogate, England

    Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?

  • AndreaLSimon Andrea Simon (@AndreaLSimon) reported from Staveley, England

    @virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jessjadebroad Jessica Broad (@jessjadebroad) reported

    @virginmedia just got an email saying our service might be disrupted tomorrow but the link doesn’t work to explain what works are happening when. Not really good notice to give us. Do you know what’s happening in CM1 area tomorrow (3 Aug)?

  • apresdee Adam Presdee (@apresdee) reported

    @virginmedia paying for 200mb speed and only getting 20 since December. Running all devices through EE 4g. It’s ok Virgin Customer Services deny any issues. Must be my fault why their equipment cannot perform as expected. #terribleservice. #customeralwaysatfault

  • rzalacc Rzalacc (@rzalacc) reported

    @virginmedia “No known issues” and yet the service is still appalling. Struggling to load web pages.

  • Delta_Blue1 Delta Blue (@Delta_Blue1) reported

    @virginmedia Unfortunately apologies are easy, making sure you provide a service as good as your competitors is the difficult part. The BT service I had for a previous job was far more reliable, I need a lot of convincing not to move back to them permanently.

  • Maceyb_14 Macey (@Maceyb_14) reported

    @virginmedia No problem!

  • SarahCatGreen Sarah Green (@SarahCatGreen) reported

    @virginmedia Can you just let me have the best number to contact (a person as opposed to a recorded message) so that I can just the cancel the whole contract and move to a better provider please?

  • SamRoge65454747 Sam Rogers (@SamRoge65454747) reported

    @virginmedia your customer service is appalling. Updates to the issue would be useful, I’ve just found out after chasing that you can’t repair my internet until at least 16/08/2021… why am i having to reach out to you to find this information… i wouldn’t have known otherwise.

  • diorbvtch gabi¾ (@diorbvtch) reported

    why is your wifi so slow these days? its never been like this and its TERRIBLY slow. what is going on? keeps going off. @virginmedia

  • Tshearwood Tony Shearwood (@Tshearwood) reported

    @SandyLindsay @virginmedia Not great is it? With the latest 1gb, the WiFi coverage around the house and the actual broadband service appears to have been compromised. I think we should have stuck with the old 200mb.

  • BendyBill NDBILL. I grow Micro Greens and I’m Woke. Apparent (@BendyBill) reported

    Our #VirginMedia #Tivo box is rubbish. Slow, clunky, keeps buffering, takes ages to load and we can’t get through to Virgin they don’t answer the phone.