Virgin Media Outage Report in Staveley, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Staveley, England
Latest outage, problems and issue reports in Staveley and nearby locations:
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Jamie ✈️
(@onthelandline) reported
from
Wetherby, England
@virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!
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Steve Matthews
(@stevem2009) reported
from
Harrogate, England
@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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L.Whitson
(@LWhitson16) reported
@virginmedia I have raised a complaint on line.
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Sam Victor Jermy 🇺🇦 🇹🇼
(@SamJermy) reported
@virginmedia I set up my QuickStart installation correctly. There is clearly an issue with the Virgin wall socket or an outside fibre going into my property. But I can't wait 9 days, I need internet for my job. I was under impression it would be instant. Will start looking at other ISPs.
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christine farquhar
(@christinefarqu7) reported
@virginmedia Still the same no WiFi upstairs getting so fed up with this lack of service
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𝐧𝐲𝐱 .
(@viscaitIyn) reported
@virginmedia at what point do I hang up after waiting 25 minutes when your call handler told me to ‘please hold while I check your account’ … 🤔
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samantha bryson
(@s4bo60) reported
@virginmedia waited nearly 3/4 wks for install tomorrow cancelled today changed to 22/12. No don’t think so nothing but trouble since I tried to switch to you. Still haven’t had one email regarding my switch either, despite multiple phone calls
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Seanseanysean
(@Seanwest1999) reported
@virginmedia Hi. Sorry I haven’t been in touch for a while. The problem still isn’t resolved. I’ve given up now. I am resigned to listening to George Esra on loop forever.
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The Edvardz
(@CEdvardz) reported
@virginmedia @FionaSouthall4 Yeah but it’ll take 15 minutes to get through and even then the off shored teams cannot assist. Useless service. I cancelled my direct debit.
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Ross Grant 💙
(@rossagrant) reported
@virginmedia Hi guys - could I possibly open up this support request again? My mum’s phone stopped working for the 3rd time today. Same issue as the last 2 times she’s had this problem. She’s 70 and blind and really relies on her phone. Could I have a quick instant chat? Thanks! 👍
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atlas
(@iiamAtlas) reported
@virginmedia can you explain to me why you closed this complaint today without a resolution? C-01122225
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Little Wolfy 18+
(@LittleWolfyArt) reported
@Lumetric @virginmedia Went through a couple issues for a few weeks prior too ,_,