Virgin Media Outage Report in Staveley, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Staveley, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Total Blackout | |
| Harrogate |
Internet | |
| Harrogate |
Total Blackout | |
| Harrogate |
TV | |
| Harrogate |
TV | |
| Harrogate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Staveley, England
Latest outage, problems and issue reports in Staveley and nearby locations:
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Andrew Thompson
(@russell1234) reported
from
Harrogate, England
@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.
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Andrea Simon
(@AndreaLSimon) reported
from
Staveley, England
@virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡
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Steven Amani
(@steven_amani) reported
from
Harrogate, England
@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.
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DEBBI KELSEY ⚡️
(@debbi_kelsey) reported
from
Harrogate, England
@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!
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Emma Harvey
(@em606) reported
from
Harrogate, England
@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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Neil Ranson
(@naranson) reported
from
Harrogate, England
HEY @VirginMedia. Glad to see your electronic systems have recovered enough to email me my bill. Of course, there's still no broadband which is the only service I (don't) have...
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christine morgan
(@cemorgan) reported
from
Harrogate, England
@virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !
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bizzzz
(@hizzyrasks) reported
from
Harrogate, England
@virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light
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Emma Harvey
(@em606) reported
from
Harrogate, England
@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Jacqueline
(@Cole63Jacqui) reported
from
Harrogate, England
@virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡
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James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Neil Ranson
(@naranson) reported
from
Harrogate, England
@virginmedia No. And it never was during the entire 11 days of it being down. Still it started working few hours ago, so fair's fair. Now I await the call from a manager about my cancellation date dispute... Only 3 days overdue.
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tahz
(@tah9z) reported
@Stxngfx @virginmedia i thought it was just me. i bought a new router and its still being stupid
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James Brennan
(@sparkly1968) reported
@virginmedia I am having serious problems with my service and l not able to log into my account trying to stream Now tv and Disney + all the l am getting to lots of buffering and lots of blurred pictures (pixelating) what happening this isn’t what l paying for please advise
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vineet chhajer
(@vineetchhajer) reported
@virginmedia @Ofcom I am charged unfair termination fee. VM does not provide services in the new area I moved to and was slapped termination fee £189.6.This is unfair. I am a VM customer for >3 years, yet they force unfair termination fee when they cannot serve in new area.
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Ali Gardezi
(@aagardezi) reported
@BBCNews @virginmedia Haven’t had internet service for a week in Wimbledon. Was promised it would be fixed today still nothing. What am I paying you £150 a month for? You should be fined and made to give customer money back for months of crap service. @virginmedia
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Gem 🌙
(@gemzoui) reported
@Stxngfx @virginmedia sky is the worst
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juju
(@juwairiyyah45) reported
@virginmedia Your an absolutely vile company yet you keeep making fake promises every time and my poor dad believes them. He doesn’t have the time and internet access to look at other companies. You truly are the worst company I had ever come across
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Whaler on the moon
(@SurgicalCoder) reported
@virginmedia Hi, I'm stuck abroad without access to voicemail, unable to reset the pin and don't remember setting one - can you please help? :) Thanks!
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Ms Dob
(@dob_ms) reported
@virginmedia Very frustrating dealing with your customer service today. Seems one person says one thing and another something very different…
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Tom Armstrong
(@BigBadTomA) reported
@virginmedia Hi, do you know of any outages in the TS24 area? It's gone down 4 times this week. 3 of the times it was showing up as a fault on the service checker, but not this time. Thanks
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juju
(@juwairiyyah45) reported
@virginmedia We all work full time so we can’t help him with this. I will be writing to ombudsman tomorrow. I will be taking this to service watchdog and I will continue to tweet about this. I left a review on trip advisor and was told to call your company and still nothing resolved.