Virgin Media outages and service status in Staveley, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Staveley, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- TV (50%)
- E-mail (25%)
- Internet (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staveley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staveley, England
The most recent Virgin Media outage reports came from the following cities: Ripon, and Harrogate.
Community Discussion
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Virgin Media Issues Reports Near Staveley, England
Latest outage, problems and issue reports in Staveley and nearby locations:
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service
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Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England@virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.
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Ian Wilson (@IanWilsonB2A) reported from Collingham, England@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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Carla Wilson (@Carla4986) reported from Ripon, England@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Steve Matthews (@stevem2009) reported from Harrogate, England@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Chris Martin FRGS (@safaribrit) reported from Kirkby Malzeard, England@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!
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Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Steve Phillip (@Linked2Steve) reported from Pannal, England@virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!
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Steven Amani (@steven_amani) reported from Harrogate, England@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Emma Baron (@emmabaroncheese) reported from Harrogate, England@virginmedia broadband down in HG1, how long is it down for?
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Mike Sunley (@4everrail) reported from Harrogate, England@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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James Airey (@lordairey) reported from Wetherby, EnglandHow @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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James Airey (@lordairey) reported from Wetherby, England@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Rawcomme (@rawcomme) reported from Harrogate, England@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
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DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England@virginmedia No. I don’t have a reference number and my complaint is about the bill!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TB (@Peerabeee) reported@virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband
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Mark Dickson (@4bff1d43443741a) reported@virginmedia still waiting on email 1.5hrs later. Appalling customer service #joke
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Tom Pickering (@TomPickering) reportedIt's crazy that 10 years on, @virginmedia are still throttelling people's internet for no reason. Or, I guess this time it's because we're leaving them so they've said a nice **** you to us :)
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lew (@trippinlmao) reported.@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they
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Sean 💙💛 (@SeanSmi59697180) reported@OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.
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B (@1992JDBX) reported@virginmedia you lot are ******* shocking !!!! Needed internet for my new house you installed the outside service to the wrong address had to cancel the order and now everyone I speak to you at yourself passes me to someone else or don’t understand simple English !!
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Paul W Mitchell (@pwmcomms) reportedUpgraded to new @virginmedia box. Wish I hadn't. Streaming requires more logins than before, main box has to be on elsewhere in the house to delete recordings and pushed all manner of crap shows. Off to look at alternatives
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Melina Kakoulidis (@MelinaKakoulid7) reportedI am wondering on what is wrong with customer services advisers at @virginmedia Why would they ask me for my monthly price & when I tell them £27 I then get asked for my email address which I gave and then immediately after my email address confirmation they again ask my price
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💜💛||22 DAYS TIL HARRY!! (@onlyangel200) reported@fearlesslymine @ITVX @ITVXhelp I’ve been trying on virgin media (Ireland) and it’s not working
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Lacking Courage (@NeedMoreCourage) reported@virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.