Virgin Media outages and service status in Staveley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Staveley, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 14, 7:18 PM GMT+1.
- Internet (40%)
- TV (40%)
- E-mail (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Staveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staveley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Staveley, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate
|
TV | 1 hour ago |
|
Harrogate
|
TV | 8 hours ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Staveley, England
Latest outage, problems and issue reports in Staveley and nearby locations:
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bizzzz (@hizzyrasks) reported from Harrogate, England@virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light
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Carla Wilson (@Carla4986) reported from Ripon, England@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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Carl Waring (@carlwaring) reported from Knaresborough, England@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England@virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!
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James Airey (@lordairey) reported from Wetherby, England@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Richard Parker (@Ripark114) reported from Pannal, England@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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Jamie ✈️ (@onthelandline) reported from Wetherby, England@virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍
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Mosaicmania (@francesktaylor) reported from Otley, England@virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.
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Steve Phillip (@Linked2Steve) reported from Pannal, England@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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Richard Davies (@DaviesDickie) reported from Upper Poppleton, England@virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Neil Ranson (@naranson) reported from Harrogate, EnglandHEY @VirginMedia. Glad to see your electronic systems have recovered enough to email me my bill. Of course, there's still no broadband which is the only service I (don't) have...
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Emma Harvey (@em606) reported from Harrogate, England@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Stu Annakin (@SAnnakin16) reported from Killinghall, England@virginmedia customer service absolutely diabolical.
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Chris Martin FRGS (@safaribrit) reported from Kirkby Malzeard, England@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Emma Baron (@emmabaroncheese) reported from Harrogate, England@virginmedia are services down in HG1?
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Mike Sunley (@4everrail) reported from Harrogate, England@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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Stu Annakin (@SAnnakin16) reported from Harrogate, England@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ally Mason (@allym08) reported@virginmedia ML3 not working. Heavy pixilation and channels not available.
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Alan Evans (@meldrewism) reported@virginmedia why have my channels suddenly started breaking up. Especially bad on my second box? LS18
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Marce The Moose (@Marcethemoose) reported@virginmedia An automated message on your telephone help service would be good. Have been hanging on phone for 30 mins thinking it was just my problem
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JAY (@Gio69833033) reported@virginmedia Issues or no issues COME TO DOVE HOLES IN BUXTON. I hate sky.
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simon (@simon201831) reported@virginmedia When will service be back approx
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Investor (@UrTradingDiary) reportedAnyone else having the same issue? Just got the following update. This is ridiculous! Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012285465. The estimated repair time is now: 18/05/2026 10:10:00. 🙀🙀🙀 @virginmedia time to switch?
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Chris (@ChrisWales61) reported@virginmedia Virgin Media are ****! I am out of contract at the end of the month and it will be good riddance to bad rubbish!
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Bruce Findlay /power to the people 🕊✌ (@brucerisk) reported@PaulGrayDJ @Keef_B_1 @virginmedia Is your tv service working right now? #VirginTVDown
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Marce The Moose (@Marcethemoose) reported@NicholasD88223 @virginmedia Same on phone line. I expect they have been hacked. My HDMI one now says Tuner 1, wtf?
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Alan Jones (@TrickyAlan) reported@virginmedia Suggest an urgent service update on MyVirgin app and website as well which currently has no info whatsoever. Not everyone uses twitter/X.