Virgin Media Outage Report in Pannal, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pannal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pannal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pannal, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Shipley, Harrogate, Pudsey and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Leeds |
TV | |
| Leeds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pannal, England
Latest outage, problems and issue reports in Pannal and nearby locations:
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Andrea Simon
(@AndreaLSimon) reported
from
Staveley, England
@virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
And still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BW
(@Qifullx) reported
@virginmedia In practice, you agreed to disconnect me and are chasing me down to pay for services I have not used. And after having charged me double for services used for a couple of years because I would not commit to a long term contract. I think you should review how treat customers.
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Jess Barraclough
(@my_familyof_3) reported
@virginmedia : don't leave us your a valued customer let us throw all these deals at you to make you stay! Also @virginmedia : let's provide them really crap service until they go, that will work 🤬😤
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Wilty
(@Wilty_3) reported
@virginmedia I shouldn’t need to go onto a forum to deal with a complaint. I messaged virgin directly with a complaint & once again I have had no response in the cited 28 days. I’m now going to the ombudsman because you are absolutely useless. Can’t even respond to a customer complaint.
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DILRAJ
(@dilrajsachdev) reported
@iconews Please help or advice me. What can I do when @virginmedia leaked my information and they confirmed me I got a SCAM email and sms saying its from virgin media. It has name and address also .😡😡😡 @Ofcom #gdprbreach
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Mark Matthews
(@mat84481881) reported
@virginmedia very disappointed with the customer service I’ve been getting lately. Trying to renew my contract but it’s obviously not as important to Virgin Media as it is to me??
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TokensDeals LLC
(@TokensDeals) reported
@virginmedia @virginmedia no my hub is less than a month old, why are you talking about my hub when the problem is in my area? if you cant do your job pass me to someone else
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Mark
(@Mark09395605) reported
Never have a ever had as bad customer service from anyone as I have @virginmedia. Had my tv and broadband cut off for over 2weeks and now my mobile and have never missed a payment and no one seems to be able to help! SHOCKING! #virginmedia
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T Marshall
(@T_Marshall13) reported
@virginmedia I understand this can take time but all I’m asking is for you to give me back the data on my virgin mobile account that I’ve had to use due to this outage!
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Wendy
(@wendyplatt) reported
@virginmedia my parents are in their 80s. They have your Wi-fi and phone. The phone is not working today and they can’t contact you to tell you. This happens regularly- the service is very poor I’m afraid. Please contact me to organise the rectification ASAP
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Shayne Williams®
(@ShayneWilliams) reported
Hey @o2 did you sell all of your masts so that your deal with @virginmedia could go through because if having no signal at home for 2 years isn’t bad enough, I can’t get any signal pretty much anywhere in London. One of the biggest cities in the world. 🙄