Virgin Media Outage Report in Shipley, Bradford, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Halifax, Wakefield, Huddersfield, Liversedge, Pudsey, Harrogate, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
TV | |
| Batley |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
-
inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
-
Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
-
Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
-
Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
-
Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
-
Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
-
Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
-
michael
(@r5008) reported
from
Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
-
Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
-
Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
-
Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
-
Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
-
Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
-
Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
-
Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
-
Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
-
inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia I’m not a VM customer.
-
michael
(@r5008) reported
from
Greetland, England
@virginmedia is virgin media broadband down ?
-
Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
-
Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrea Georgiou 🌈
(@andriagV) reported
@janeecrook @virginmedia These deals won’t keep anyone on. The need to reevaluate their services towards current customer.
-
Steven Porter
(@ste_porter) reported
@virginmedia It is intermittent. But I would say it happens at least once a day and can last up to an hour. We didn't have any issues prior to moving.
-
coffee_sellout
(@CoffeeSellout) reported
@Ofcom Does anyone actually regulate @virginmedia’s customer service (rather grandiose term for what you get).Worst company I’ve ever experienced and yet they’re allowed to get away with it.
-
Justin Grisman 💙
(@jgravyfloyd) reported
@virginmedia transferred through to your “retention team” at 16:18 today and you managed to keep the ball in the corner until the line closed @ 18:00. Appalling customer service.
-
Clive
(@Bigwad01) reported
@virginmedia Hi team, when will the 1 Gb service be available in Dunstable LU5 4A area? Are the Wi-Fi pods compatible with the new Hub 4 router? TIA
-
Amy Murphy
(@AmyMurphy2) reported
@virginmedia having problems with my home phone! Cannot get through to customer service - can you please help? Having this issue 2 weeks now!
-
Justin Berry
(@jberry683) reported
@virginmedia evening can you please explain to me why after purchasing something in your store I cannot watch it and get the error code ES004? And when contacting your help centre they inform me to try again in 24 hours. After trying 24 hours later it still doesn’t work?
-
Liam Smith
(@Smithy2805) reported
@virginmedia are there any issues in the IP3 postcode? Website says not but my internet has dropped out 5 times since 7pm. Rebooted the router and still doing it. Used the link you sent the other day but still says no issues. Can I be sent a new hub please?
-
C J
(@AnnPhiCorJan) reported
@virginmedia Hi How do I send a direct message please? I want it in writing that I will not be charged any fees for the broadband I am getting shortly, eg activation, equipment activation, home delivery, technician installation, service transfer. Thanks.
-
Jack Parker
(@JackParkerNo1) reported
@virginmedia @EGX Why is your WiFi signal so TERRIBLE in Hampshire??????? You need to get down here and sort this out!!!!! I've got a booster which is on FULL STRENGTH, so it's the signal COMING IN that's the problem!!!!!