Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 12/31/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Huddersfield, Leeds, Yeadon, Wakefield, Cleckheaton, Brighouse, Liversedge, Dewsbury, Harrogate and Elland.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomHalifax Wi-fi
United KingdomBatley Internet
United KingdomHalifax Wi-fi
United KingdomBatley Internet
United KingdomBradford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • richk13 Rich Kershaw (@richk13) reported from Brighouse, England

    @virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia But the customer service is appalling.

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    @virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • marcd86 arsenal86 (@marcd86) reported from Huddersfield, England

    @virginmedia have been an absolute sack of shit for last few days

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Ossett, England

    @virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Leeds, England

    @virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service

  • BalearicSocial Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • russell1234 Andrew Thompson (@russell1234) reported from Harrogate, England

    @virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OnlinePuddle373 OnlinePuddle (@OnlinePuddle373) reported

    How does @virginmedia wifi some how get worse after ive doubled the ****. Im pretty sure ive had it doubled around 2 times yet it gets worse each time.

  • Yellowbug1969 Dave (@Yellowbug1969) reported

    @Northpowergrid @virginmedia Ok no worries. I’m just going if reports on FB caused by the internet outage. Must be more an issue on the Virgin side then.

  • JoGray39345857 lady G (@JoGray39345857) reported

    @virginmedia Hi can you check to see if I will be compensated for the 22 days I had no service? Every time I contact them they say there's no issues in my area, they don't read what I'm writing which explains when I had no internet or phone from 24th Nov to 15th December 2022

  • Boroboy1980 Boroboy1980 (@Boroboy1980) reported

    @virginmedia - no service AGAIN! Let’s see if my direct debit works - I bet you’ll be straight on to that!

  • JamzK_2023 Khalid Jamil (@JamzK_2023) reported

    @virginmedia All the updates are for when the issue will be resolved. And that time and date has changed about 10 times since he outage on Wednesday afternoon. Now the time states Saturday at 8pm. The reference number is: F010376444. This is ridiculous...

  • SouthCoast_LC South Coast LC (@SouthCoast_LC) reported

    @Helder1994_LDN @virginmedia Your virgin Internet gone down? Same here damn annoying

  • paul196844 paul (@paul196844) reported

    @virginmedia Your company is about to charge me 31.99 something like that I'll definitely cancel you won't get many more years custom

  • NfinityBL Nfinity (@NfinityBL) reported

    Genuinely believe that @virginmedia has the single worst support service of any ISP in the UK. The website is a spaghetti junction of redirects and unhelpful pages with no actual way to contact live support.

  • TownshendAimee Aimee Townshend (@TownshendAimee) reported

    @virginmedia absolutely fed up. Signed up last June 2022 with the offer of receiving a 43” smart tv with the contract which we still haven’t received. Since then made an online complaint, to be told it would be sorted. 22 days later and another phone call and nothing

  • JamzK_2023 Khalid Jamil (@JamzK_2023) reported

    @virginmedia - are your tech guys ever working to sort out issues? Outage has been for 2 days now...and no contact...not a single message or update. What a shoddy service...