Virgin Media outages and service status in Shipley, England

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Harrogate, Bradford, Leeds, Wakefield, Dewsbury, Keighley, and Cleckheaton.

City	Problem Type	Report Time
Batley	Internet	9 hours ago
Batley	Internet	13 hours ago
Halifax	Internet	17 hours ago
Harrogate	Internet	22 hours ago
Bradford	Internet	1 day ago
Leeds	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

• 
  Rebecca (@Bexwa) reported 1 minute ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  Barry (@Barry80901949) reported 4 minutes ago from Bradford, England

  @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

• 
  Thomas Gadd (@ThomasGaddPhoto) reported 5 minutes ago from Wrose, England

  @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

• 
  Lisa Lavelle (@Lisalav22) reported 5 minutes ago from Guiseley, England

  @virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving

• 
  Dean Gledhill (@deangledhill) reported 8 minutes ago from Leeds, England

  @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

• 
  Helen Rafferty 💙 (@HelenRaffTVN) reported 10 minutes ago from Shelf, England

  @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

• 
  Daryl Beaumont (@DarylBeaumont2) reported 13 minutes ago from Leeds, England

  @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

• 
  Lisa Lavelle (@Lisalav22) reported 18 minutes ago from Guiseley, England

  @virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening

• 
  Jamie Whalley (@jamiewhalley87) reported 20 minutes ago from Wakefield, England

  @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

• 
  Guy Leech (@guyrleech) reported 32 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Guy Leech (@guyrleech) reported 37 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 37 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Jonny (@1972lovebug) reported 38 minutes ago from Burley in Wharfedale, England

  @virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 41 minutes ago from Keighley, England

  @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

• 
  Matthew Preston (@MatthewJP2014) reported 42 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 42 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  Ashley Hirst (@ashleyhirst15) reported 50 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

• 
  That Heaton Mess (@GavHeaton) reported 51 minutes ago from Wibsey, England

  @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

• 
  Martin Lowrie (@ringroads) reported 58 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 59 minutes ago from Keighley, England

  @virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Bradbury (@PeteBradders) reported 9 minutes ago

  @virginmedia @NatGeoUK I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  Told You So (@TYS20212) reported 13 minutes ago

  @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.

• 
  Ian Scott (@IanScott_01) reported 15 minutes ago

  @virginmedia I have emailed the ResolutionsTeam this morning regarding an ongoing issue. Does this email get monitored and can I expect a call back from them?

• 
  AJ (@The_Broski_Boot) reported 16 minutes ago

  @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update

• 
  Carol-Ann Sihra (@Csihra) reported 19 minutes ago

  @virginmedia The worst customer service I have ever experienced. Managers can’t even get it right, how hard can it be to cancel a contract

• 
  Nicola Golding (@NicolaG01) reported 24 minutes ago

  Day 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.

• 
  Ben (@BenjaminEHowe) reported 26 minutes ago

  @ndabas @TLRailUK More interesting IMO – the IP address 80.0.1.0 belongs to Virgin Media (as part of 80.0.0.0/13). I wonder if the PIS uses VM, or if they're just using public IP space on a private network and hoping for the best?

• 
  ben (@bfoel89) reported 33 minutes ago

  @virginmedia is stream services down again ?

• 
  Harry (@Rzchy) reported 34 minutes ago

  Does anyone on virgin media get 15% packet loss and 225 ping on west host? It’s been happening for about 3 weeks now got to be a fix somewhere

• 
  mec337 (@mec337) reported 34 minutes ago

  @virginmedia my phone is not working again !! are there any issues with TW13 area. Before I waste my time again