Virgin Media Outage Report in Shipley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Leeds, Heckmondwike, Sowerby Bridge, Huddersfield, Wakefield, Yeadon, Cleckheaton, Brighouse, Liversedge, Dewsbury and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Tony Mulgrew
(@cheftonymulgrew) reported
from
Ripponden, England
@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James 🇮🇹
(@ItsConteSzn) reported
@virginmedia your broadband has just outed across North London fix it asap
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Peter Walker
(@WowbaggerHT) reported
@virginmedia It seems that whenever I log in and try to access "Upgrades and Offers" (I think it is) I get an Oops! Something went wrong" message and then I'm taken back to the "Bad Request" page I referred to earlier. It's not my browser: my browser is being broken by the Virgin website.
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David Edmunds
(@davidedmunds) reported
@virginmedia This fault has been ongoing since upgrading to v6 the audio is behind the vision. The seems to be no answers from CS, I was on the phone for over an hour today and was told I would get a call back by 21.00. Guess what it didn't happen. Shocking service
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John Nicol
(@MrNicol1) reported
@virginmedia Sorry, I have done this and the response was appalling. Complaint logged and resolved without my agreement!!!!how can I escalate if I don’t agree with the outcome.
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Ahmenset Skully
(@mamajaql) reported
@virginmedia How dumb do you have to be to try and take payment on a direct debit the same day you instruct it.. then to cancel my damn policy the same day it started? You better not have messed with my credit score because of this.
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Aum Thanki
(@AumThanki) reported
@virginmedia I have several times but the wait times are really bad. Plus the customer service staff aren’t always willing to help. It’s a joke of a service. I wouldn’t be recommending virgin media any time soon.
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Manchester Born
(@Ctrkr4xkc) reported
@virginmedia I got an email today from virgin saying I’ve renewed my contract and no need to sign, and now im on intelligent Wi-Fi plus service. How is this possible I only asked for a Wi-Fi pod & this wasn’t mentioned to me during my phone call.
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Alicia
(@owlmittens) reported
@VirginMediaIE is virgin media down in drynam in swords, no TV and no broadband for the last 30 mins or so.
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Foolmonty
(@DRMonty70) reported
FFS, another price hike from @virginmedia "You can cancel or change on or before 25/2......" Yeah, don't worry and don't call me... I'll call you.
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Chris Hilton
(@chrishilton8) reported
@virginmedia You doubling my bill because of intermittent bandwidth with no consent from me and your support team saying it would be free of charge to fix the problem !!! Than sending me a postage bill on top !!! 4x Iv been told I’d be credited !!!