Virgin Media outages and service status in Shipley, England

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Wakefield, Bradford, Harrogate, Dewsbury, Keighley, and Cleckheaton.

City	Problem Type	Report Time
Leeds	Wi-fi	41 minutes ago
Leeds	Total Blackout	3 hours ago
Halifax	Internet	4 hours ago
Batley	Total Blackout	4 hours ago
Wakefield	Internet	7 hours ago
Halifax	TV	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 2 seconds ago from Keighley, England

  @virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!

• 
  Michael Collinson (@Mcollinson72) reported 2 seconds ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  Jordan (@jordfcs) reported 51 seconds ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  Jay Smith (@JayDS87) reported 1 minute ago from Halifax, England

  @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

• 
  Lisa Lavelle (@Lisalav22) reported 3 minutes ago from Guiseley, England

  @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 5 minutes ago from Thornton, England

  @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

• 
  michael (@r5008) reported 7 minutes ago from Greetland, England

  @virginmedia is virgin media broadband down ?

• 
  Debbie Ioanna (Author) (@Debbie_Cleo) reported 23 minutes ago from Queensbury, England

  @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

• 
  Michael Edwards (@MENorthAffinity) reported 28 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Richard Best (@RichardBest6) reported 32 minutes ago from Ovenden, England

  @virginmedia is there currently a problem with broadband in HX30LZ?

• 
  Mosaicmania (@francesktaylor) reported 32 minutes ago from Otley, England

  @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

• 
  Richard Parker (@Ripark114) reported 36 minutes ago from Pannal, England

  @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

• 
  michael (@r5008) reported 45 minutes ago from Greetland, England

  @virginmedia is your brodband down at the moment Hx5 area ?

• 
  Nigel Jolly (@Nigel_BigNn) reported 46 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Chris McCulloch (@Chm14Mc) reported 46 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Bam Bam (@SaffsAI) reported 46 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

• 
  Dean Gledhill (@deangledhill) reported 49 minutes ago from Leeds, England

  @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 52 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  Hoppywba (@hoppywba) reported 53 minutes ago from Leeds, England

  @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

• 
  Md Yuzaiful Md Yusof (@Yuz6Yusof) reported 57 minutes ago from Leeds, England

  Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Richards (@DWRICHARDS) reported 2 minutes ago

  @virginmedia Thanks so much. Who should I ask for?! Current promise via Chat is a chq within 30 days. The problem with contacting Virgin Media by phone or online when you are a former customer chasing a refund is that it is difficult to get past your security checking if it's an old a/c.

• 
  Seno (@SenosLIVE) reported 3 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

• 
  Bish Limbu (@bish_limbu) reported 4 minutes ago

  Thank you Virgin Media for upgrading my hub … for spotting issues with my old one unilaterally, and doing all for free!

• 
  Sue Rouse💙 🇺🇦 (@rouse_sue) reported 12 minutes ago

  @virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.

• 
  🇬🇧💃Kitty Fisher🏴󠁧󠁢󠁥󠁮󠁧󠁿💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported 14 minutes ago

  @NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.

• 
  Paul Hulse (@paulpresenteruk) reported 14 minutes ago

  Having major issues with @ring doorbell, seemed to loose connection so iv tried recharging and reconnecting, rebooting etc but it still won’t connect @virginmedia

• 
  Tillymint67 (@evon67) reported 16 minutes ago

  @virginmedia my media box is not showing the app icons. Is the a problem in WA7 uk area 20

• 
  Adrian Jones (@AdrianTJones) reported 17 minutes ago

  @virginmedia Where on your site do you list prices for existing customers once I’ve signed in,that link doesn’t take me to it. I just get view your offers and that says chat to us. 29 years a customer and I’m expected to 60% more for the same. Prices for new customers are clearly listed

• 
  Dom Kane (@ClearlyOptional) reported 20 minutes ago

  @virginmedia - We pay a premium for your services and time and time again your service is down. thats us without access to a baby monitor, without access to baby health monitor - absolutely ridiculous. think it’s time for a change

• 
  Chib Ma Nib (@chibmanib) reported 21 minutes ago

  @virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days