Virgin Media Outage Report in Shipley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Leeds, Halifax, Batley, Dewsbury, Bradford, Heckmondwike, Sowerby Bridge, Huddersfield, Yeadon, Cleckheaton, Brighouse, Liversedge and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Internet | |
| Leeds |
||
| Leeds |
Internet | |
| Halifax |
Internet | |
| Halifax |
Total Blackout | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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torp77
(@torp771) reported
@virginmedia when I call your Customer Service I’m told your “team is all busy, try again later”. My Internet has been down for 2 hours meaning my son can’t do online learning and I can’t wfh. Why do we pay for this useless service? Followed your online tips and none work @Ofcom
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torp77
(@torp771) reported
@virginmedia when I call your customer service I’m told your “team is all, you might like to give us a call later”. Your awful broadband has been down for the past two hours meaning my son can’t do his online schooling and I can’t wfh. What are we paying for? @Ofcom
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Lynn McGarry
(@McGarryLynn) reported
@virginmedia Thanks @virginmedia but the complaints team failed to respond to my previous request for help so I’m sceptical that they will help now. The social team is the only one that has even acknowledged my requests. Have you spoken to complaints team?
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Anisa🤍
(@anisaaxo1) reported
having virgin media is **** hecusse why am I using my own 4G at home
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Matt Pountain
(@Mpountain) reported
@Turnado @virginmedia Even better, told that we are not due to compensation as it’s an ‘area outage’ AND - as of next month they have put our monthly bill up by an extra £3.50. Looking into other providers now, can’t wait to leave quite frankly.
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IMr Rebel-Facebook Gaming Partner-Sneak Partner
(@IMr_Rebel) reported
@virginmedia No issue showing at all over the weekend and still had poor internet
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Sammy 🐳
(@GhostlyFelis) reported
Waited for 50 mins to get through to the right department, for it to ring then now it's just silence.. @virginmedia let me cancel 😡
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Gareth Smith
(@zigaziggle) reported
@virginmedia I have issues with both my mobile and second tivo box connection. I've been trying to get through to discuss for days without success....how can I get this fixed if I'm unable to contact you?! Absolutely disgraceful service.
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Naz
(@N4Ztradamus) reported
@virginmedia don’t want to help with this?
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Steven Swarbrick 🇬🇧
(@swarbrick77) reported
@virginmedia I signed up to broadband the other day. Due to very poor customer service I now want to cancel, however I can't cancel as you won't answer the phone and the people on your chat service don't seem to understand people and then cut you off. Do I just report or to the ombudsman?