Virgin Media Outage Report in Shipley, Bradford, England

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Halifax, Batley, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, and Pudsey.

City	Problem Type	Report Time
Leeds	E-mail	12 hours ago
Leeds	Internet	13 hours ago
Leeds	Wi-fi	14 hours ago
Bradford	Internet	1 day ago
Halifax	TV	1 day ago
Halifax	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 8 minutes ago from Thornton, England

  @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

• 
  Laney_32🇾🇪 🐓 (@Laney322) reported 13 minutes ago from Thornton, England

  Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

• 
  Nicholaus Lamming (@sneakybutcha) reported 16 minutes ago from Harrogate, England

  @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 18 minutes ago from Thornton, England

  @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

• 
  Jamie Whalley (@jamiewhalley87) reported 18 minutes ago from Wakefield, England

  @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

• 
  Vid (@vid_mitra8) reported 21 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  Md Yuzaiful Md Yusof (@Yuz6Yusof) reported 23 minutes ago from Leeds, England

  Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

• 
  Jordan (@jordfcs) reported 24 minutes ago from Bradford, England

  @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 30 minutes ago from Harrogate, England

  @virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?

• 
  Jordan (@jordfcs) reported 36 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  Christine Pilkington (@Pilki) reported 37 minutes ago from Bradford, England

  @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 38 minutes ago from Thornton, England

  @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

• 
  Paul Waite (@plrw2010) reported 39 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Debbie Ioanna (Author) (@Debbie_Cleo) reported 41 minutes ago from Queensbury, England

  @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 41 minutes ago from Bradford, England

  @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

• 
  Guy Leech (@guyrleech) reported 46 minutes ago from Wakefield, England

  @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

• 
  Richard Parker (@Ripark114) reported 51 minutes ago from Pannal, England

  @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

• 
  Martin Lowrie (@ringroads) reported 55 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 59 minutes ago from Thornton, England

  @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 60 minutes ago from Wibsey, England

  @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bracken Bird (@brackenbird1) reported 6 minutes ago

  @virginmedia absolutely furious. On the phone to your customer service department-50 minutes so far and counting, chasing equipment you should have sent last week🤬

• 
  Wei (@Wei41350764) reported 8 minutes ago

  @virginmedia Because you said where I move to has no service, found out that was not true, there is service where I live. If i knew that why would I termibate instead of move it with me?

• 
  Alexo (@Alexo60193282) reported 10 minutes ago

  @virginmedia No. Nothing at all. My post code is NW2 3UE. The voice message suggest to leave thr phone number for the updates but nothing else. I can't even connect to someone to help me

• 
  Tony Frank (@tonyfrank1978) reported 11 minutes ago

  @virginmedia @richardbranson @The_AFF thanks. Can you advise the next step to escalate should this not resolve the issue?

• 
  Harj Malhi (@HarjMalhi) reported 11 minutes ago

  @virginmedia very disappointed with the customer service I just received on the phone. Absolutely disgraceful for an org to act in this way!👎🏽

• 
  Rotimi Odunaike (@OdunaikeRotimi) reported 13 minutes ago

  @virginmedia an engineer has been booked to visit my property everyday since the 19th and still no show. I have spent hours on the phone with no answer as to why no one has shown up, at this point I just want to terminate my contract, this service is beyond appalling

• 
  Hannah Trzoska (@Hannaerys) reported 13 minutes ago

  @virginmedia So the 2 hang ups after I said I wanted to make a complaint are no issue to you? Wow...

• 
  Alexo (@Alexo60193282) reported 14 minutes ago

  @virginmedia Hi there. No Internet foer 3 days now. I can't get in touch to talk to a real person. Every time i call helpline it goes to the voice message that says that there is a problem in our area nd the engineers are working on it. But it is a complex issue. Please help

• 
  Joldan458 (@joldan458) reported 15 minutes ago

  @virginmedia Been on for 20 mins person agreed to a quick install will transfer me and then the line went dead! Do you actually understand what a shambolic service this is ?

• 
  Auntie Social (@auntiesocial73) reported 16 minutes ago

  @virginmedia hi, our internet has been down for 3 hours, any idea what the issue is?