Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 11/21/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Leeds, Cleckheaton, Elland, Wakefield, Dewsbury, Harrogate and Huddersfield.

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City Problem Type Report Time
United KingdomHalifax Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBradford Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • Debbie_Cleo Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England

    @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

  • andy_english Andrew English (@andy_english) reported from Dewsbury, England

    @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

  • r5008 michael (@r5008) reported from Greetland, England

    @virginmedia is your brodband down at the moment Hx5 area ?

  • JoeMHirst Joe Hirst (@JoeMHirst) reported from Halifax, England

    @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

  • jordfcs Jordan (@jordfcs) reported from Bradford, England

    @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

  • a8dullah_mulla Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • HelenRaffTVN Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England

    @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

  • 63Syd Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

  • r5008 michael (@r5008) reported from Greetland, England

    @virginmedia is virgin media broadband down ?

  • SaffsAI Bam Bam (@SaffsAI) reported from Bradford, England

    Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

  • ringroads Martin Lowrie (@ringroads) reported from Leeds, England

    @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

  • Ripark114 Richard Parker (@Ripark114) reported from Pannal, England

    @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

  • jordfcs Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TastyFudge2021 Tasty Fudge (@TastyFudge2021) reported

    @virginmedia @virginhelp I'm still waiting on a 48hr diagnostic review from virgin so hang fire on this till I get a response

  • markles08 mark fraser (@markles08) reported

    @itvmeridian strange how people of high wycombe aren't included in local weather or news reports yet are given meridian on virginmedia tv service.

  • Iethargies_ Chloe (@Iethargies_) reported

    @virginmedia Hi, we have called that number already before I tweeted- they said it wouldn’t be done until 23/11/2022 (even though yesterday the team had said it would be booked within 48 hours and then gave us the specific time slot I mentioned due to the emergency).

  • stuartfox56_fox Stuart fox (@stuartfox56_fox) reported

    @virginmedia 11 days without service been give a £5 good will credit and still not working. Have had a virgin technician out yesterday and 2 workers from KIER today. Still no Internet service

  • seanlynnok Sean Lynn (@seanlynnok) reported

    In case you're feeling too optimistic right now, might I suggest trying to submit a simple complaint to @virginmedia about their overcharging. That'll destroy your faith in humanity and, quite possibly, your sanity.

  • PGreenwoodDraws Peter Greenwood (@PGreenwoodDraws) reported

    @virginmedia I’m sure a contract is a contract especially when offered in writing and more importantly as an offer of goodwill. This is leaving me with a bad taste in my mouth and I’m re thinking my position

  • BigadeeDave Dave (@BigadeeDave) reported

    @TW11Harbour @LBRuT_Help Typical Virgin media always causing problems and can never get hold of them either about anything!! 🤔

  • Hamiyd6 Hamiyd (@Hamiyd6) reported

    @virginmedia The service is disgusting

  • 20threeskidooo twentythreeskidoo (@20threeskidooo) reported

    @virginmedia why have you left my 84 year old partially sighted mother with no landline and no emergency alarm after your engineer failed to show to connect your new phone fibre connector. And your call centre are just not interested.

  • samnetik SamNetik (@samnetik) reported

    @virginmedia so after being on hold for 4 hours to set up my house move, turns out it wasn’t done, then after 3 phone calls today wifi is still not working and I’ve been told to waiting until Tuesday for an engineer to look at it.