Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 12/08/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Wakefield, Batley, Liversedge, Leeds, Bradford, Dewsbury, Harrogate, Cleckheaton and Elland.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomWakefield Internet
United KingdomBatley Total Blackout
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomHalifax Internet

Community Discussion

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Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • Hizz67 Richard Hizzard (@Hizz67) reported from Halifax, England

    @virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!

  • kelechi_okegbe Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England

    @virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm

  • DERocksOn Joanne Letremy (@DERocksOn) reported from Huddersfield, England

    @Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says

  • croppersports Ben Cropper (@croppersports) reported from Leeds, England

    Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?

  • CLane_89 Chris (@CLane_89) reported from Thornton, England

    Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out

  • kelechi_okegbe Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England

    @virginmedia I have no Internet at home since Saturday. Please help

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update

  • Hizz67 Richard Hizzard (@Hizz67) reported from Greetland, England

    I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

  • RoseyMacdoo Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England

    @virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OfficialTracieB @OfficialTracieBennett (@OfficialTracieB) reported

    @derrickca @virginmedia Rage 😡 Terrible Customer service.

  • littlegimmy gemma o'brien (@littlegimmy) reported

    @O2 @virginmedia Spent last 2 days talking to your customer service in order to get no benefits as it’s “new customers” only. This is misleading advertising

  • cra_joh Cra Joh (@cra_joh) reported

    @virginmedia The options that should lead me to retentions have got me through to an overseas agent who says they can't help, and have basically told me that I need to call the SAME NUMBER, choose the SAME OPTIONS and just hope that I get through to someone in the correct department this time

  • kellylongmanutd Kelly mufc (@kellylongmanutd) reported

    @virginmedia It's there is a problem in your area we hope to get It fix by 21.00 tonight .that not very good is it 😕

  • JakiAnscombe Jaki Anscombe (@JakiAnscombe) reported

    @virginmedia Yes I've checked service status and it reports as OK. The link to report I still have an issue doesn't work. I've booked an engineer by phone but would like router connection

  • fazzeem Faheem Atcha (@fazzeem) reported

    @virginmedia Like I said I was mis sold a package and wanted to discuss this and other issues, I’ve now called in for a 5th time and finally a complaint has been raised! I’ve been told I’d be getting a call back from Sonya on Monday.

  • clareob Clare O'Brien 🇺🇦 (@clareob) reported

    @virginmedia if only it were the wait times... if only - we are now 1hr and 15 minutes into this particular odyssey to find a broadband only package that doesn't cost £68 month for a loyal 10yr customer... seriously

  • cra_joh Cra Joh (@cra_joh) reported

    @virginmedia I need to speak to someone in retentions, someone who can help me with renewing my VM package, TODAY. I have tried every single one of your official channels to do this and you have failed on every single one. Criminal. Don't dare recommend that I call customer services again.

  • Chris66487217 Chris (@Chris66487217) reported

    @virginmedia please provide me a solution. Day 3 of no Internet, took the day off as technician coming to rectify fault. Technician was then cancelled without any notification to me. Apparently 'fault in my area' but neighbours who use virgin are all online.... 1/2

  • BodleBen Ben Bodle (@BodleBen) reported

    @virginmedia Ya can start telling that muppet Branson to come up with an internet service that doesn’t drop out 10 times a day if ya want John?