Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 11/23/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Dewsbury, Leeds, Cleckheaton, Elland, Wakefield, Harrogate and Huddersfield.

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City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomBradford Total Blackout
United KingdomBatley TV
United KingdomHalifax Internet
United KingdomHalifax Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • Jamesashton20 James (@Jamesashton20) reported from Leeds, England

    @kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.

  • ScottybooSb Scotty Bell (@ScottybooSb) reported from Leeds, England

    @virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank

  • LaurenRach95 Lauren Browne (@LaurenRach95) reported from Wakefield, England

    @virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    And still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia It gets better and better .now I’ve to waste more time going over the same issues

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia watch yourself people just found out virgin have been charging me for kids tv for last 6 months ....not bad considering my kids are are 18 and 24 .so just check your bills because they re fraudulently adding things to my contract without authorisation #fraud

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    @virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.

  • LauraEJohns Laura Johns (@LauraEJohns) reported from Leeds, England

    @virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    @SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...

  • Gstraitz Gareth Smith (@Gstraitz) reported from Leeds, England

    @virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this

  • duffy_mathew mathew duffy (@duffy_mathew) reported from Rothwell, England

    @virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Edward6704 Edward670 (@Edward6704) reported

    @SkySportsF1 Sadly I can't separate your crap channel out from a Virgin Media sports subscription so I can't demonstrate my contempt for you and your lack of response to #F1xed without losing out on viewing of proper sports. Sickens me I'll have to still pay toward tainted #F1xed rubbish

  • Pmcuktheone Sir Pmcuktheone (@Pmcuktheone) reported

    @leetvtech @virginmedia Agreed if I have to talk to them again I will cancel my account . They are polite and stuff but my black country accent confuses em to bits its very hard work .

  • lesleymahon lesley mahon #TeamLH (@lesleymahon) reported

    @virginmedia Thanks, normal service has now been resolved. This shouldn't have happened, I shouldn't be charged an additional 7% on my bill either..

  • Reapinstein Pete Woods (@Reapinstein) reported

    @BungieHelp Bungie, sort virgin media issues. The lag is horrendous.

  • ruthm4x 🏁Ruth Maxwell-Hudson🏁 (@ruthm4x) reported

    @virginmedia And this is the app showing the info, so it's nothing to do with what box I have. This is an issue you've fixed before which needs fixing again, somewhere between ITV & you.

  • Kelly28Marie Marie (@Kelly28Marie) reported

    @virginmedia hi having issues with internet since noon today. No explanation other the issue in your area. How long is this disruption going to last? Middlesbrough area

  • Hammybunny Claire (@Hammybunny) reported

    @virginmedia hello I have been with you for years, but am unable to log into account. I would like to sign up with o2 priority please help.

  • dsp1986avfc DSP1986 (@dsp1986avfc) reported

    @virginmedia Who can I complain to when the resolution team don't want to help?

  • L1amw90 Liam (@L1amw90) reported

    @virginmedia I'm having issues pairing my remote to the TV. It was already paired, and now it's suddenly stopped working (it won't volume up or down, nor turn the TV on or off). I'm getting the error CS9993

  • Hammybunny Claire (@Hammybunny) reported

    @virginmedia I'd like to sign up for o2 priority but at the moment it won't login, same as when I try to access my virgin media account