Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 11/20/2025 12:30

November 20: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Leeds, Cleckheaton, Elland, Wakefield, Dewsbury, Harrogate and Huddersfield.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Total Blackout
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomBradford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

  • PamThornes Pam Thornes (@PamThornes) reported from Greetland, England

    @virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.

  • robfprior Rob Prior (@robfprior) reported from Bradford, England

    Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.

  • TonzerWee Tom Whewell (@TonzerWee) reported from Guiseley, England

    @virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc

  • NatalieBall21 Natalie Ball (@NatalieBall21) reported from Leeds, England

    @virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡

  • surjicair surji cair (@surjicair) reported from Bradford, England

    @virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.

  • nickvidamour Nick Vidamour (@nickvidamour) reported from Bradford, England

    @SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • charlhowells Charl Howells (@charlhowells) reported

    @virginmedia why is it ever since I upgraded my phone from an iPhone 11 to an iPhone 13 I have no signal I barely ever have 4G when it does it doesn’t ******* work! I paid you £120 to upgrade to a new phone and the signal is absolutely shocking it

  • KristalKarma_ Jessica 🖤 (@KristalKarma_) reported

    @virginmedia Would be great if I could stream anything but my WiFi is so **** I can't. Got to love it

  • tianyigao1999 Tianyi Gao (@tianyigao1999) reported

    Once I thought the "router" functionality in a modem sucks is only a China problem. Unfortunately, Virgin Media hubs (cable modems) are also the same. After I switch the hub from router mode to modem mode and let my own Mikrotik router handle NAT, my life is bright again.

  • terrypaul1985 Terry Paul (@terrypaul1985) reported

    @virginmedia Always a let down. No service! I'm losing the will. All I get is a rubbish service and nothing but stupid advice. Most useless internet service provider.

  • zil75 Liz Cannings (@zil75) reported

    @virginmedia I've just purchased the new @ElvisPresley film to find put you don't support subtitles for the those who have #hardofhearing £20 down and I can't hear it

  • CZberowski Christian Zberowski (@CZberowski) reported

    @virginmedia Nothing has been advised at all... The problem is I haven't managed to speak to member of your team at all. I just want to speak to an actual human being. NOT an automated voice. This isn't helpful at all! It feels impossible to get any help from your customer service at all.

  • suntuenmun Bill (@suntuenmun) reported

    @virginmedia Just been able to speak to your colleagues on phone to cancel my engineer appointment tomorrow.

  • craftysarahp Sarah Pie 🌻🌻 (@craftysarahp) reported

    @virginmedia No still not working ta

  • RoyalFlush_Grp Steve (@RoyalFlush_Grp) reported

    @virginmedia issues in M22? Router is just flashing green. Unsure if localised issue. Executive team informed

  • SystemShockTV SystemShock (@SystemShockTV) reported

    ok so @virginmedia says it fine on there websit but my wifi keeps buffering from time to time than cuts at randome times i think its just the heat but if it hapens one more time imma make a complaint