Virgin Media Outage Report in Shipley, Bradford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Shipley come from postal codes BD18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Bradford, Keighley, Cleckheaton, Huddersfield, Shipley, Wakefield, Harrogate, Liversedge, Pudsey, Dewsbury and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
TV | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Leeds |
TV | |
| Batley |
Wi-fi | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Tony Mulgrew
(@cheftonymulgrew) reported
from
Ripponden, England
@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Norris
(@StarLightsGirlx) reported
@virginmedia Virgin Media your Broadband and Wifi is shite we’ve only had it installed 6 days and it keeps going down every day during the day and during the evening, (tried re-setting all of our hubs it does NOT work) my Dad the Virgin Media account holder as has already terminated contract
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Clyan Andrews
(@clyanandrews) reported
@virginmedia Hi, unfortunately, it's its not good enough. It's the second outage in three days, both lasting over 12 hours near enough... this can't keep happening, especially when you're hiking the prices up.
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🇬🇧saracen🏴.
(@infidelsaracen) reported
@virginmedia I've sorted it .. Be aware of people have renamed router and password after your outage. This has been reverted to original name and password
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barry moth
(@bazzermoth) reported
@virginmedia Yes, it was delivered a couple of weeks ago, and received a text to say April 5th was changeover day, plugged adapter and phone into hub, and not working. Reset the hub as per instructions, but still nothing. Has the migration date changed for the BA14 area?
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David Lemon
(@DavidLemon777) reported
Cancelled @virginmedia as they failed to show FIVE TIMES, days spent on the phone to them yet they keep texting to say they’re coming. All we want is the compensation promised. The texts now verge on harassment. Worst customer service on the planet.
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Hockey Puck
(@NPHockeyPuck) reported
@virginmedia No. Its been like it for three days! Your service status is saying there is no issues. I'm area code 30. Are you now saying there is an issue jn my area and your website is not accurate?
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David Lemon
(@DavidLemon777) reported
@virginmedia I’ll do that, but I’ve tried calling countless times. I get guarantees that the service-which was never provided-is cancelled-but STILL the texts come saying the fabled engineer will arrive. We just want to cancel and get the compensation promised.
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AS
(@ShelleyJA1997) reported
@virginmedia I would advise every single customer to request a copy of the notes staff have made on VM systems after every call to check their accuracy and challenge accordingly. They lie!
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Osaka Muraiya
(@dastardlysabir) reported
@virginmedia There are frequent service drops. Are you going to provide a long term remedy for this? Because what you said in the last tweet is what I've been hearing every time there's an outage.
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AS
(@ShelleyJA1997) reported
I would advise every single customer to request a copy of the notes an adviser has made on VM system to be emailed to them immediately after contact so you can check their accuracy and challenge accordingly. They lie! #virginmedia