Virgin Media outages and service status in Shipley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Shipley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 8, 5:22 PM GMT+1.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (13%)
- TV (6%)
- E-mail (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shipley, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Wakefield, Bradford, Leeds, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Wi-fi | 2 hours ago |
|
Halifax
|
Internet | 2 hours ago |
|
Batley
|
Internet | 19 hours ago |
|
Batley
|
Wi-fi | 19 hours ago |
|
Batley
|
Total Blackout | 21 hours ago |
|
Batley
|
Wi-fi | 23 hours ago |
Nearby cities with recent reports
17 recent signals
Community Discussion
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Laney_33 (@Laney338) reported from Thornton, England@VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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Simon Day (@SiDay14) reported from Dewsbury, England@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandWhat an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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Lord North (@LordNorth) reported from Harrogate, England@virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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Nigel Jolly (@Nigel_BigNn) reported from Leeds, England@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandSlow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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Aidan Carey (@Aidan1964) reported from Wakefield, England@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am
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Dean Gledhill (@deangledhill) reported from Leeds, England@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
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james Staniforth (@leedsfan91) reported from Leeds, England@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eb (@Ebb1) reported@PennyArcade10 @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.
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Eb (@Ebb1) reported@peterlealfc @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.
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scooter (@thelocalscooter) reported@virginmedia unfortunately i don’t have an ethernet cable long enough to reach my main pc, therefore i can’t do a wired speed test. there have also been no issues in my area reported within the past week, no matter how many devices i use the speeds are terrible, it’s barely useable at times
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Durkio Krazy. (@TeeTheFirstt) reportedwhy isn’t virgin media allowed in my house cause suin bout their signal but my neighbour literally has virgin?
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David Durant (@cholten99) reportedIn other news, I'm an idiot. @virtginlmedia (now reported to @twitter) DMd me when I posted @virginmedia and asked for my debit card details as "ID proof". It was only at the last minute when they were asking for my 3D Secure password that I clocked what was going on.
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Eb (@Ebb1) reported@RobynNicol @virginmedia Live chat useless, cannot speak to customers service. Complaints don't answer. Only option is to write to cancel
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Adil (depressed united fan) (@Adil_UTD) reported@harithah_privv All broadband companies apart from Virgin Media use BT's lines so they're basically the same. Talktalk just have the worst customer service.
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Eb (@Ebb1) reported@cymboi @virginmedia Complaint don't work. In past I received a letter saying they tried to contact me by phone. They did not. No missed calls or no messages left. And again they ask to ring the call centre. Why dont they provide a dedicated number and name to contact?
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Colette (@Hopehope182) reported@virginmedia we have everything crossed that Virgin Media will ensure we are connected to broadband tomorrow. After two installation cancellations, one without warning we have been without broadband or telephone for a month. No customer service no communication. A disgrace!
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Eb (@Ebb1) reported@Alison57862216 @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.