Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 01/15/2025 01:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Cleckheaton, Bradford, Bingley, Huddersfield, Halifax, Mirfield, Dewsbury, Liversedge, Ilkley, Harrogate, Keighley, Brighouse and Batley.

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City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomWakefield Total Blackout
United KingdomLeeds E-mail
United KingdomCleckheaton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • leftfield289 Andrew Davies (@leftfield289) reported from Ilkley, England

    @virginmedia It was a marketing letter I received for free installation but I was charged fee on my first bill. Accounts team promised to refund after customer service passed me on to them but they never auctioned it.

  • SamanthaCarmic7 Samantha Carmichael (@SamanthaCarmic7) reported from Leeds, England

    @virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back

  • leftfield289 Andrew Davies (@leftfield289) reported from Ilkley, England

    @richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Leeds, England

    @virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.

  • leftfield289 Andrew Davies (@leftfield289) reported from Ilkley, England

    @virginmedia you did it again! Another hour of my life trying to get a complaint resolved. They worst customer service I’ve ever experienced.

  • holly192306 Holly Staveley (@holly192306) reported from Leeds, England

    @mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2

  • whoisdougie Nathan Spooklas (@whoisdougie) reported from Leeds, England

    @virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait

  • cymrobin Robin J Smith (@cymrobin) reported from Leeds, England

    @virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡

  • RestartCarl Carl Harrison (@RestartCarl) reported from Leeds, England

    .@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!

  • markgun61134653 mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • niparun Nefa (@niparun) reported

    @virginmedia Can the community fix an outage in the area?!

  • AGlitchedPixel Daniel 💙 (@AGlitchedPixel) reported

    @avl21 @virginmedia Same issue with me in the Leicester area, my broadband is back up now.

  • jordana_coley Jordana Coley (@jordana_coley) reported

    @virginmedia is there an issue in the B93 area? Both TV and wifi just suddenly went off.

  • chrissielouenid Chrissie (@chrissielouenid) reported

    @virginmedia It’s nothing to do with the hot weather , the hub in in cool place , the service is just a joke , neighbors aren’t having issues . Making working from home impossible should be your slogan

  • missbear1973 Claire Mcqueen (@missbear1973) reported

    @virginmedia I sent you an SMS on 24th June and another a few days ago but still no response. However, your quick to tell me my contract renewal price is going up if I don’t cancel!!!! Problem is I can’t get through to you to cancel 😡😡

  • witts_chris chris witts (@witts_chris) reported

    @KHindoian @virginmedia Exactly the same has happened to me mate.Huge price increase upon renewal, which renewed automatically without any notice. @virginmedia terrible service for loyal customers!!!

  • SJNcoaching Sarah J Naylor (@SJNcoaching) reported

    @Get_Savvy_Club @virginmedia Oh yes! Big time! 🤬🤬 thankfully I have the strength of character to shout out & I do so to speak for all those who are unable to do so all nature of reasons!! The training they give to their offshore / outsourced service to ‘retain’ customers is closer to shackling them in!

  • HANSYPAN Hannah Sian Parker (@HANSYPAN) reported

    I have never, and I really mean NEVER, experienced such a bad service as I have with @virginmedia. 3 days without wifi, disgusting service, people who hang up on you. I am working from home and rely on wifi. Wtf are you playing at?

  • littlegreenguru Cat Simmons (@littlegreenguru) reported

    @virginmedia I see the info that says a fault has been identified and an estimated time - but if I click register loss of service or updates it can’t find my account for some reason so I cannot proceed 😵‍💫

  • Ndola19 Dips (@Ndola19) reported

    @AGlitchedPixel @avl21 @virginmedia I agree, broadband is up and running. Wi-Fi still down 😡