Virgin Media Outage Report in Shipley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Bradford, Leeds, Halifax, Huddersfield, Harrogate, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Wakefield |
Internet | |
| Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia That checker like my service doesn't work
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Matty Beswick
(@bezzyboy88) reported
from
Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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Nigel Jolly
(@Nigel_BigNn) reported
from
Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Phil Turner
(@philter66) reported
from
Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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QueenOfTheTrashcan👸🏻
(@JustAnotherAmba) reported
@virginmedia are honestly the worst company I’ve ever been with. Does anyone know of any good broadband deals??
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Nova Louise :)
(@NOVAIVLOUISE) reported
@virginmedia They aren’t any help? Can someone who can help call me? This is absolutely disgusting that I’ve had to spend 4 hours of my time trying to get your huge mess up sorted and no one is helping
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Graham Sharpe
(@sharpeangle) reported
@virginmedia Still waiting for phone call PROMISED last night as a result of IT ticket being raised. 'Expect our support team to contact you within next 24 hours.' This was at around 7pm last night, so only 6 hours left for it to happen.
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Michelle Ann Heywood
(@Tinka197630) reported
@virginmedia after a two hour wait on your phone lines and terrible unhelpful customer service. I can’t wait to part ways come March when my contracts ends after 20 years.
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𝒪𝓁𝒾𝓋𝒾𝒶 𝐻𝓊𝓁𝓁𝑒𝓎
(@oliviafayeh) reported
@VirginMediaNews oh dear, I still have no service from @virginmedia and I cannot get hold of them. Two one hour holding on to the phone service to be cut off! Awful service
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TheRichHomieRob
(@TheRichHomieRob) reported
@virginmedia So there’s still no way of me receiving updates for this issue, understanding what’s caused this, or even why I’m expected to put up with speeds a thousandth of what we’re expected to get? I just have to sit here and wait and hope someone gets round to fixing it?
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday
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TheRichHomieRob
(@TheRichHomieRob) reported
@virginmedia Great, a chat bot that’s put me through to the same team I originally spoke to who said they couldn’t help or provide meaningful updates outside of the same service status page. Where can I go to receive a reasonable response please?
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Urban Rooster
(@Davie_D10_CV) reported
@virginmedia Looking to speak to someone about leaving but I am unable to get beyond the automated service as it's asking for a password that was set up 9 years ago and I have never used, any help would be appreciated.
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Joel Rodrigues
(@JoelFMRodrigues) reported
@WorTony @virginmedia @sebmatthews If you are still using the router provided by Virgin, swapping to a better one may do the trick. Was going for a more complex solution, until I tried a new router and realized that it solved all my issues. Even discarded the plans of updating contracted speed.