Virgin Media outages and service status in Shipley, England

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Leeds, Batley, Harrogate, Wakefield, Dewsbury, Keighley, and Cleckheaton.

City	Problem Type	Report Time
Halifax	Wi-fi	6 hours ago
Bradford	Internet	8 hours ago
Leeds	Internet	17 hours ago
Halifax	Internet	1 day ago
Batley	Internet	1 day ago
Batley	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

• 
  Guy Leech (@guyrleech) reported 6 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  Aidan Carey (@Aidan1964) reported 10 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Guy Leech (@guyrleech) reported 32 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Rachel Hatfield (@rosiehat) reported 35 minutes ago from Wrose, England

  @vmbusiness Have we got any updates on this outage please? #Timeismoney #business

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 36 minutes ago from Keighley, England

  @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

• 
  Abdullah Mulla (@a8dullah_mulla) reported 36 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  The Churchill (@Churchill0782) reported 40 minutes ago from Wakefield, England

  @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

• 
  Michael Collinson (@Mcollinson72) reported 40 minutes ago from Wakefield, England

  What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less

• 
  John Leeson (@Jp_Leeson) reported 40 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  Helen Rafferty 💙 (@HelenRaffTVN) reported 49 minutes ago from Shelf, England

  @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

• 
  Michael Edwards (@MENorthAffinity) reported 51 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Jamie Whalley (@jamiewhalley87) reported 52 minutes ago from Wakefield, England

  @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

• 
  That Heaton Mess (@GavHeaton) reported 52 minutes ago from Wibsey, England

  @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 52 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Beau (@fastnodeceo) reported 53 minutes ago from Leeds, England

  @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

• 
  Dean Gledhill (@deangledhill) reported 55 minutes ago from Leeds, England

  @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

• 
  Daryl Beaumont (@DarylBeaumont2) reported 57 minutes ago from Leeds, England

  @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

• 
  Jordan (@jordfcs) reported 58 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  inky-paper (@PaperInky) reported 59 minutes ago from Greetland, England

  @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

• 
  Jay Smith (@JayDS87) reported 59 minutes ago from Halifax, England

  @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Bradbury (@PeteBradders) reported 3 minutes ago

  @virginmedia @DisneyPlusUK I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  iWalkOutdoors (@iWalkOutdoors) reported 9 minutes ago

  @jollyjapes Zero. Never have in the full 15yrs of trading. Don’t know how much a van costs? You think there’s enough left for dividends? Perhaps you’re mistaking me & my biz for a CEO of BP or a regional manager of VirginMedia. I bloomin live on a housing estate with other working ppl.

• 
  Pete Bradbury (@PeteBradders) reported 11 minutes ago

  @virginmedia @NatGeoUK I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  Abdurrahman Kaya (@Abdurrahmank001) reported 11 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View02 offers: * 300,000+ live channels * 65,000+ VODs * PPV events

• 
  Diplo (@loldiplo) reported 15 minutes ago

  @UKDan86 @virginmedia Defending a multi billion pound company who can’t even offer a service you pay for is a new low for you Dan.

• 
  Lady linda jane The Extremist (@Pollo1Lindajane) reported 15 minutes ago

  @christobinsings @virginmedia 3 hours later no refund cant find someone to cancel absolute joke of a company @virginmedia

• 
  Cristoir Toibin (@christobinsings) reported 15 minutes ago

  @virginmedia absolute shambles of a service today, missed the football and now no Internet again for the last hour. Happy to send me 4 messages to say you've fixed "the issue" Time to move to another provider.

• 
  Jambo (@The_real_Jambo_) reported 19 minutes ago

  @virginmedia Internet, and subsequently TV, have been down since yesterday in G67 area. Someone posted a picture of the junction box knocked over, any idea of how long to fix? I work from home and need the Internet to do my job. This needs fixed ASAP.

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 19 minutes ago

  @virginmedia your customer service on here is totally appalling..Appalling won't recognise my account number and phone also won't recognise my account number.. I want to speak to a human ffs

• 
  Oisín (@Usheen1) reported 22 minutes ago

  @adrianweckler The question is will their router support modem mode? Virgin media hub 5x is a dud