Virgin Media Outage Report in Shipley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Cleckheaton, Huddersfield, Liversedge, Harrogate, Dewsbury, Halifax, Wakefield, Keighley, Brighouse, Batley, Mirfield and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Bradford |
Internet | |
| Bradford |
TV | |
| Leeds |
||
| Leeds |
Internet | |
| Cleckheaton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
And still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Steven Amani
(@steven_amani) reported
from
Harrogate, England
@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Namron PRO EU #Rejoin
(@NormanStiff) reported
@virginmedia Virgin hello, today I had an engineer call to fix a problem which he did, yesterday I downgraded to wifi only, the engineer took the tivo box and remote that I had to return to virgin and said he would book them back in will this cause a problem for your returns dept
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Sarah Kearney
(@Srahak) reported
@virginmedia Awful service! 45 minutes into a call trying to sort out our WiFi and your agent cuts off and doesn’t bother to call back. This has been going on for weeks now and getting hold of an actual person is ridiculous!
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zzdp
(@ZZDP) reported
@virginmedia there is an outage in waterford how can i report it
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Sean Murricane
(@SeanMurricane) reported
@virginmedia Hey! I just got back in touch and they offered me an even higher hike! I said no, and said I’d be complaining- I’ve just had an email through confirming I’m going to be disconnected! I said I would probably leave but that was NOT a confirmation that I was leaving, help!
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Luke Ryder
(@Luke1200) reported
@virginmedia Thanks but I’ve already got a second engineer on the way. Just not happy with the lack of support/active contact/joined up communication I have received and no word about a refund which I am definitely owed. As a result of no internet I have wasted money on extra data
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia It has been awful today. Your advisors have kept me on live chat for hours and not resolved or helped at all. I feel so cross. Is there not a simple email address? I would be grateful if I could share what has happened as it is not right. On every level I have serious concerns.
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danny
(@danny41089196) reported
@virginmedia Cancelled my virgin yesterday. Someone just rang from the ‘retention team’ offering us deals. First red flag was he called from a mobile number, 2nd was the deals where stupid cheap. 3rd he wouldn’t give his name. He knew my name and that I had cancelled. How??????
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Jonathan Pollinger
(@pollingersocial) reported
@willguyatt No one has got my landline number and I never use it. So I just get calls from provider Virgin Media. I’ve always wondered why packages incl landline are cheaper? Waste of time and resources if not used.
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Amanda Shaw💙
(@amandashaw06) reported
@virginmedia I will give you a call on a number that will be able to take some action on this. I’ve phoned customer services 5 times and get absolutely nowhere. I know you can’t resolve it on social media. Can I please have another number. You have more than one line @virginmedia ?
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Shaggy
(@RussianShaggy) reported
All services are down and the estimated fix is April 23rd @ 7.35PM, is this a joke? @virginmedia