Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 01/15/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Halifax, Heckmondwike, Sowerby Bridge, Huddersfield, Bradford, Wakefield, Yeadon, Cleckheaton, Brighouse, Liversedge, Dewsbury and Harrogate.

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City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley TV
United KingdomBatley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • JillianBoyd50 Jill Boyd (@JillianBoyd50) reported from Bradford, England

    @virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.

  • Prossman Andy Prosser (@Prossman) reported from Huddersfield, England

    @virginmedia Not my issue. It’s @timmyjrobbo ‘s

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service

  • philjh1975 Phil Hardaker (@philjh1975) reported from Shadwell, England

    @virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

  • Superfly29 Matt P (@Superfly29) reported from Bradford, England

    @virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.

  • trickyr1 Richard Armistead (@trickyr1) reported from Leeds, England

    @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

  • revdjollyjohn John Rogers (@revdjollyjohn) reported from Leeds, England

    What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

  • adamptr92 Adam Potter (@adamptr92) reported from Gildersome, England

    @virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider

  • charldimond Charlotte 💎 (@charldimond) reported from Leeds, England

    @virginmedia No broadband LS134SX - have run test and checked service status to no avail.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.

  • Superfly29 Matt P (@Superfly29) reported from Bradford, England

    Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!

  • Robbotherhino83 Ben Robinson (@Robbotherhino83) reported from Bradford, England

    @virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

  • SimpleBrummie Simon Price (@SimpleBrummie) reported from Leeds, England

    @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

  • Tally_G Talia Goodwin (@Tally_G) reported from Halifax, England

    @virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ElCapitanC Just Stuart (@ElCapitanC) reported

    @virginmedia are you looking to carry @gbnews and if so how do I cancel my contract? They are not getting a penny of mine.

  • MrErico744 Eric (@MrErico744) reported

    @virginmedia Hi SW thanks for the quick response...how do I go about getting something done about your service as you have already told me no further action is required other then leave and join another provider?

  • doyley14 Mr Doyle presents for you...FBPA / FBPRR / BLM (@doyley14) reported

    @virginmedia Does your customer service actually do any work? They sure as heck dint answer the phones. All I want to do is revise the entertainment package that I have but I cannot get to speak to anyone.

  • mrpaulhoare Paul (@mrpaulhoare) reported

    @virginmedia Again fobbed off. Tried the number and told sorry it is out of my scope to help you !!! So what shall I do. Go out there and just pull the rest of the cable out of the street ???? I’m paying nearly £50 a month for just broadband and this is what we get. NO HELP AT ALL

  • hereiam66 Buzz (@hereiam66) reported

    @virginmedia how on earth do we get through to speak to someone about the continual loss of signal?! Keep getting your automated call to reset the signal but want a reliable fix. Contract is up for renewal soon thankfully...!

  • rzmug Riz Mughal (@rzmug) reported

    @virginmedia Between 1 - 6pm apparently. Can I just escalate my complaint please @Ofcom

  • kimweston90 Kim Weston (@kimweston90) reported from Bromley, England

    @virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?

  • JudgementalO JudgementalJudyOG (@JudgementalO) reported

    @richardbranson the customer service I have received over the past 40 days from virgin media is unbelievably diabolical but hanging up on someone after 40 mins on hold takes the piss. #FreeMyNumber

  • Arty87508436 Arty (@Arty87508436) reported

    @virginmedia Hi, have call and waiting about 30minutes on line for connection with operator, when line was connected and operator hear about I want to cancel contract , line was disconnected immediately ....This is not first time !!! I WANT JUST CANCEL !!!

  • Speedy_p Speedy P (@Speedy_p) reported

    So my @virginmedia Internet and TV dies, call up and first engineer to come out is on Wednesday evening. I'm working from home! @skytv what you saying, can you get here quicker and give a more reliable service? @UswitchUK #WFH