Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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The latest reports from users having issues in Shipley come from postal codes BD18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 02/28/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Shipley, Bradford, Wakefield, Harrogate, Huddersfield, Leeds, Liversedge, Pudsey, Cleckheaton, Dewsbury, Ossett, Heckmondwike and Sowerby Bridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomShipley Internet
United KingdomHalifax Internet
United KingdomBradford Wi-fi
United KingdomWakefield Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

  • rizzy_7 Rizzy Mo (@rizzy_7) reported from Bradford, England

    @virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK

  • Superfly29 Matt P (@Superfly29) reported from Bradford, England

    Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!

  • JillianBoyd50 Jill Boyd (@JillianBoyd50) reported from Bradford, England

    @virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

  • SharonBradbury Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

  • pjam62 Phillip Jameson (@pjam62) reported from Gildersome, England

    @virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.

  • philjh1975 Phil Hardaker (@philjh1975) reported from Shadwell, England

    @virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....

  • gemma_houlston Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈

  • rizzy_7 Rizzy Mo (@rizzy_7) reported from Bradford, England

    @virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown

  • charldimond Charlotte 💎 (@charldimond) reported from Leeds, England

    @virginmedia No broadband LS134SX - have run test and checked service status to no avail.

  • steno22 Rebecca Stenson (@steno22) reported from Wibsey, England

    @virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!

  • Robbotherhino83 Ben Robinson (@Robbotherhino83) reported from Bradford, England

    @virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky

  • Superfly29 Matt P (@Superfly29) reported from Bradford, England

    @virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.

  • SharonBradbury Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia We are a customer but this particular cabling just services the houses below.

  • binxl Binder Xavier Lal (@binxl) reported from Wibsey, England

    Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......

  • adamptr92 Adam Potter (@adamptr92) reported from Gildersome, England

    @virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shoeshopper7 jo (@shoeshopper7) reported

    @virginmedia I had no service from you and you took 2 weeks to fix it I made a complaint as I had to take unpaid time off work and now you don’t even acknowledge my complaint 😡

  • kia_rosina KIA ROSINA (@kia_rosina) reported

    @virginmedia My internet is down in South London. When i run the service check it just says my TV is down and broadband is fine but it’s definitely not.

  • lizwm lizwm (@lizwm) reported

    @virginmedia If you told customers about issues I would of known it wasn't a box failure.

  • Swimmingsolo1 Grainne Kelly (@Swimmingsolo1) reported

    @conor_pope @eir The worst customer service in the history of humanity! I cancelled the account when I switched to Virgin Media with over €100 still in credit. Impossible! Impossible to get my money back from @eir I'm resigned to the loss now.

  • JohnTEtherson John Etherson (@JohnTEtherson) reported

    @virginmedia as usual, showing how not to do customer service. Always promise call back, never do it. Dare to complain about this? Just hang the phone up! You are a joke.

  • jon_Oncecontent Jon (@jon_Oncecontent) reported

    @virginmedia - Hi virgin please contact to me please today! - i am stuck! Complained complained - been fobbed off - tweeted - calls dropped on purpose - and its just not right! PLEASE PLEASE PLEASE! Help me today opened the oder on August 22nd!! - please please

  • beardie_viking Beardie_Viking (@beardie_viking) reported

    @virginmedia No, they said it's a complex issue and is taking.lknger than expected. Though the automated line said there is an issue affecting broadband and TV, the website still says the broadband service is fine.

  • EnthusiastLeeds The Leeds Enthusiast (@EnthusiastLeeds) reported from Bangor, Northern Ireland

    @virginmedia Have broadband/@Tv issues CS9004 connection problem. Chat function won't take any more messges

  • ShaunaRafferty Shauna Rafferty (@ShaunaRafferty) reported

    @virginmedia Down on everything and yes, there’s been an apparent local fault for a week. Presumably we’ll not be billed this month given you can see how often this has dropped?

  • beardie_viking Beardie_Viking (@beardie_viking) reported

    @virginmedia Yeah, it's confirming broadband and TV issues.