Virgin Media Outage Report in Shipley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Shipley come from postal codes BD18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Dewsbury, Leeds, Bradford, Keighley, Cleckheaton, Huddersfield, Shipley, Wakefield, Harrogate, Liversedge, Pudsey and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Total Blackout | |
| Batley |
Wi-fi | |
| Dewsbury |
Wi-fi | |
| Leeds |
TV | |
| Halifax |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nathan nutted 🐧
(@Nathan_Version7) reported
@mattyV37 @virginmedia ******* am I’m fed up the only issue before this is that the upload speed would disappear once a month but this is ******* beyond a joke tech support is never ******* open and when it is you get someone who can’t speaking English and complains they can’t understand you
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maomix
(@maomix99846380) reported
@virginmedia 20/07, they told me I would hear back about my complaint, which hasn't happened yet either
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CryptoDan2k
(@CryptoDan2k) reported
@virginmedia No errors, I check this evertime this is how I believe it's the router at fault and the line. As most times there is is an issue or sometimes there is no issue listed and then you phone up for an engineer and there is an issue
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Barry Mcaulkiner
(@aladdinsane1966) reported
@virginmedia what is happening with my tv and broadband? Been down since 2100 on Saturday night and still not working, what is going on??
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Ian
(@ScruffyJiver) reported
@virginmedia I tried calling yesterday. That was the problem - the call handler didn't know what he was doing, and spent an hour lying and gaslighting me. Also I can't make a complaint over the phone.
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Jane Hawkes
(@ladyjaney75) reported
@petercardwell @virginmedia @TalkTV A common occurrence and a real shame that service not delivered as it should be consistently to start with and that customers can only get results when companies are challenged in this way.
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abbie 🌻
(@lec_vxttel) reported
half 9 on a sunday morning and virgin media are already pissing me off i swear i’ve never wanted a company to go into administration more than them *****
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Chris
(@HWick_Chris) reported
@virginmedia I observed that the intermittent fault I have coincides with specific critical errors in the routers log files, suggesting a network issue. These happen several times a day but at different times. As no fault at time of call just asked me to observe. Still an issue. Frustrating.
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Chris
(@HWick_Chris) reported
@virginmedia No. And my landline is also running over fibre, not copper. So, when the support person suggested I reboot the router she didn’t seem to grasp I’d disconnect from the call & even though it’s a VM phone she wouldn’t call me back after reboot. Not joined up thinking at all. 1/2
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simon parkinson-jone
(@sparkijones) reported
@virginmedia Poor/no internet last night and again this morning (Bolton area). also i can’t log in to my account. The problem seems to be with your feed. When will this be rectified?