Virgin Media Outage Report in Shipley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Cleckheaton, Leeds, Huddersfield, Halifax, Dewsbury, Harrogate, Wakefield, Ossett, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Bradford |
||
| Cleckheaton |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
Thanks @virginmedia my wife is in floods of tears after speaking to an absolutely despicable man, a manager, called Chris who we believe is based in Edinburgh. A lengthy complaint will be put in about this. You just can’t treat your customers like shit, like this man did #bully
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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Becky Firth
(@BeckyFirth76) reported
from
Southowram, England
@virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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DEBBI KELSEY ⚡️
(@debbi_kelsey) reported
from
Harrogate, England
@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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thirstykirsty77
(@thirstykirsty77) reported
from
Halifax, England
No service from @virginmedia good job I still have a DVD player! Chosen entertainment.. Spaced. 😁
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold
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Chris
(@CLane_89) reported
from
Thornton, England
@RickScottFlynn @disneyplus @virginmedia More for me rather than Gracie 😂 £50 isn’t that bad either to be fair.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve McGilvray
(@stevemcgilvray) reported
@virginmedia Yes should try using your own service to see how useless it is. It is clear that your business cannot cope at the moment, as it is impossible to speak to anyone. This is not a sustainable business model as customers will simply leave.
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Peppziller
(@Peppziller) reported
@virginmedia Can you also provide an address where you actually respond to correspondence? Email or post? Otherwise can someone urgently call me today to discuss your disgraceful service and lies? I’ve had shocking service since mid-October. Happy to provide details on DM
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scarlett
(@_snewton14) reported
@virginmedia wifi has intermittently working for the last few days! Reported online and there’s an outage in the area. Sort it out!!!
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Vicky Bytheway
(@vlbtw) reported
@virginmedia hahaha so I'm having problems with my phone because of the thickness of my walls and I should take all my phone calls outside - that's your solution? It's a joke right????
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Dean Bailey
(@deanb077) reported
@virginmedia Nothing all services are supposed to be good no issues, like I said I had 3 engineers visits over 12 month, paying for 200 mbs getting less than 1% of that service n been like this for 12 months
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sarah louise
(@LadySarahGson) reported
@virginmedia Just says theres an iOs issue, which isnt relevant to me
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nandam
(@nandam4422) reported
@virginmedia you must be joking!!! Try calling 0345 454 1111 from your own damn phone! it is easier to get to God than to get through your numbers. You are a con shop through and through!
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Josh Allison
(@JoshAllison) reported
@virginmedia Best part... finally got someone who didn’t transfer me on text message. Asked me to ring up Sales team, brilliant! Everyone says speak to someone else who can do it, wait 20-30 mins. They can’t do it but someone else can! Boooorrriinnggg. Shocking service VM 👍
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Mustafa Axelrod
(@MustafaAxelrod) reported
@virginmedia Not sure. I got a text message saying the outage was fixed, but the person on live chat said it would only be fixed by 11th Jan.
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Emma Game
(@emmagame96) reported
@virginmedia Hi ZR - Yes, the @downdetector and other Twitter users are reporting the internet being out of service in SE19.