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Virgin Media

Virgin Media outages and service status in Shipley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Shipley, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 30, 1:15 AM GMT+1.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 9% Total Blackout (9%)
  • 4% TV (4%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 30: Problems at Virgin Media

Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Leeds, Cleckheaton, Dewsbury, Harrogate, Sowerby Bridge, Wakefield, Bradford, Liversedge, Brighouse, and Yeadon.

CityProblem TypeReport Time
Batley Wi-fi 8 hours ago
Halifax TV 12 hours ago
Halifax Internet 14 hours ago
Batley Wi-fi 17 hours ago
Halifax Internet 19 hours ago
Halifax Internet 1 day ago

Nearby cities with recent reports

Halifax

14 recent signals

12 hours ago
Batley

11 recent signals

8 hours ago
Leeds

1 recent signals

1 day ago
Cleckheaton

1 recent signals

1 day ago
Dewsbury

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • DarylBeaumont2
    Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England

    @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

  • JoeMHirst
    Joe Hirst (@JoeMHirst) reported from Halifax, England

    @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

  • SiDay14
    Simon Day (@SiDay14) reported from Dewsbury, England

    @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

  • jamiewhalley87
    Jamie Whalley (@jamiewhalley87) reported from Wakefield, England

    @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

  • suellen2623
    sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?

  • RichardBest6
    Richard Best (@RichardBest6) reported from Ovenden, England

    @virginmedia is there currently a problem with broadband in HX30LZ?

  • 1972lovebug
    Jonny (@1972lovebug) reported from Burley in Wharfedale, England

    @virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.

  • r5008
    michael (@r5008) reported from Greetland, England

    @virginmedia is virgin media broadband down ?

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

  • PaperInky
    inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia I’m not a VM customer.

  • badlydrawnroy
    Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • MatthewJP2014
    Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRISCHAUS
    CC (@TheRISCHAUS) reported

    In the bordering 10 years of having @virginmedia broadband I have never experienced over 5 days of broken internet. In the time I have decided to play GTA online. The internet had the audacity to drop DURING A HEIST FINALE. Diabolical.

  • Mears1Sarah
    sarah (@Mears1Sarah) reported

    @DAZNBoxing Not working in @virginmedia

  • BonesE78
    Mike B (@BonesE78) reported

    Im sick to death of your Internet dropping out EVERY DAMN DAY!!! Heres my number (check your DMs),can someone phone me ASAP to discuss compensation and termination of my contract!!! @virginmedia

  • Cathrin56707799
    Cathrine Robinson (@Cathrin56707799) reported

    @virginmedia hi I have not received the new wi Fi hub but received a message that the existing hub will stop working can you help please

  • andyspin
    andy spinoza (@andyspin) reported

    @virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish

  • nickjmorris_3
    Nick Morris (@nickjmorris_3) reported

    @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

  • Daveboy1972
    David Green (@Daveboy1972) reported

    @CheekyVic @virginmedia sky just as bad i had fault on broadband did all tests phoned number spoke and screamed at 4 robots before i got a human who was more worried about selling me a mobile

  • PaddySw99745534
    Paddy Sweeney (@PaddySw99745534) reported

    @virginmedia @hockeybee Taking too long to sort this issue. Listen to your Technician who said a new Box is required. I may be 82 but you will not come out of this good. Paddy Sweeney

  • RDG_C
    Richard D G Cox (rcox.bsky.social) (@RDG_C) reported

    @virginmedia If you talk to your legal department they can explain to you the significance of an “address for service”. It’s a physical address, not a link. By continuing prevarication you are exposing your employer to ridicule - and in plain sight. I ask again - please answer the question.

  • seanaustin1985
    Sean Austin 316 (@seanaustin1985) reported

    @Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..