Virgin Media outages and service status in Shipley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 37 outage signals in the last 24 hours around Shipley, including 36 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 14, 3:13 PM GMT+1.
- Internet (51%)
- TV (21%)
- Wi-fi (15%)
- Total Blackout (8%)
- Phone (3%)
- E-mail (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shipley, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Wakefield, Leeds, Batley, Dewsbury, Harrogate, Keighley, Cleckheaton, and Halifax.
| City | Problem Type | Report Time |
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TV | 1 hour ago |
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TV | 3 hours ago |
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TV | 3 hours ago |
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TV | 3 hours ago |
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TV | 3 hours ago |
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Internet | 3 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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That Heaton Mess (@GavHeaton) reported from Wibsey, England@virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'
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Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
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Phil Turner (@philter66) reported from Leeds, EnglandHi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Dean Gledhill (@deangledhill) reported from Leeds, England@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
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Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, EnglandQuestion for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Guy Leech (@guyrleech) reported from Wakefield, England@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Stu Annakin (@SAnnakin16) reported from Harrogate, England@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England@virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?
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Chris McCulloch (@Chm14Mc) reported from Wakefield, England@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Jay Smith (@JayDS87) reported from Halifax, England@virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.
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Richard Best (@RichardBest6) reported from Ovenden, England@virginmedia is there currently a problem with broadband in HX30LZ?
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!
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Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
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Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Rachel Hatfield (@rosiehat) reported from Wrose, England@vmbusiness Have we got any updates on this outage please? #Timeismoney #business
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Sam Walker (@SamWalker03) reported from Dewsbury, England@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🌱 Jilliano (@boopbetty1000) reported@ShineBrightJill @virginmedia Virgin have problems nationwide today apparently.
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GCal66 (@GCal66) reportedWhat’s happening @virginmedia your service is pixelated on all channels across the UK, is there a problem?
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Blair (@Blair4DFC) reported@virginmedia Why not put a message on the TV saying that? Lots of your customers will think its an issue on their end. I've turned off and on and changed HDMI cables This sort of thing happens quite a bit when you're watching in apps and you turn off the box whilst in the app.
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kevin wye (@kevy1962) reported@5IMON_ @virginmedia Been like it all day they’re customer service is awful can never get a human to talk to
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Jane Common (@JaneCommon) reported@virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!
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Alan Evans (@meldrewism) reported@virginmedia why have my channels suddenly started breaking up. Especially bad on my second box? LS18
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Greg Eden (@EdenGreg) reported@virginmedia Why do you State all equipment is working when it's NOT😡 SICK & tired of unplugging my equipment because you ststes everything is working in the App Disgusting paying for TV service & Not getting it
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john5691 (@JohnMac22756388) reported@virginmedia @beaver_ronnie Is this all you are posting, is think for the fee we pay you could update this page on the issue
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midnight oil (@midnightoil13) reported@virginmedia I pay top dollar for top service. It's bloody expensive so this is not good enough.
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tell me more 😊 (@Debcoolnan) reported@virginmedia @PractiPurple Mine too, since 11am today!! I can’t even check service status as ‘can not find your account’ 😳 still waiting for the email to verify 45 minutes!!!! Sort it out @virginmedia it’s ridiculous 😡😡