Virgin Media Outage Report in Shipley, Bradford, England
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The latest reports from users having issues in Shipley come from postal codes BD18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Halifax, Batley, Leeds, Shipley, Bradford, Wakefield, Harrogate, Liversedge, Pudsey, Cleckheaton, Dewsbury, Ossett, Heckmondwike and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Halifax |
Total Blackout | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Huddersfield |
Internet | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The agent that I spoke to advised me that there is a SNR issue and it has been ongoing since 24th may. I think the 99.96% reliability you are quoting is a little bit of a lie!
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
And still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The issue is something non your side, I have been told it will be fixed by Friday since mid may... The internet connection drops and the router gets stuck in a reboot loop. Your tech support dosen't seem to care
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia It gets better and better .now I’ve to waste more time going over the same issues
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough
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mathew duffy
(@duffy_mathew) reported
from
Rothwell, England
@virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia watch yourself people just found out virgin have been charging me for kids tv for last 6 months ....not bad considering my kids are are 18 and 24 .so just check your bills because they re fraudulently adding things to my contract without authorisation #fraud
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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dave brown
(@davebrown1606) reported
from
Mirfield, England
@virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mollie
(@MollieDarlingt6) reported
@virginmedia I’m simply asking for someone to ring me to help me sort this. I’ve come to Twitter as it’s my only option due to your shocking customer service and the amount of people I’ve had hang up on me. You’ve taken my money and I want to speak to someone on the phone
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Bill Trousers
(@RupeTrousers) reported
@virginmedia I have already lost faith in your subscription service and would immediately like to cancel any additional add ons. A service I will never use again
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Maya Lamanna
(@Patsygin2012) reported
@virginmedia All of that has been done multiple times. I really do not want to have to keep turning the unit on and off. So by switching supplier, I will get new equipment and better service for less money. Win-win for me
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Chris 🏳️🌈🇪🇺
(@strutcakes) reported
@virginmedia Hello. You’ve upgraded my router but none of my Sonos system will connect via wifi. I’ve looked online and apparently this is common problem. Can you please advise? If not, I’d expect to switch back to my old router.
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Will B. 🏴
(@Will_Saoren) reported
@virginmedia Sorry, it doesnt work. No deals/upgrade options are visible on your site. I am redirected to url my-current-package/customer-exclusion, telling me I must enter your web chat if I want to discuss anything. Managed to get someone on the phone, but your website is pitting me off.
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Jo Jacobius
(@JoJacobius) reported
@vmbusiness what is going on? On countless occasions in the past 3 weeks, my entire area in north London has an outage. No #VirginMediaBusiness internet - with the service down since 1205pm Friday - 5 days. No explanation on Twitter and no-one answers the 'phone. Dire service.
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carla lariot
(@CarlaLariot) reported
@virginmedia Yes, since the 17th of October. Its pathetic. @virginmedia is a non reliable company. That leaves without service and broadband its clients for almost a month. Unable to fix it yet made me paid the totality of the bill. Multiple complaints done.
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Utterly_Utterly
(@Utterly_Utterly) reported
@virginmedia Thanks for your reply. The explanation I saw was that this is a virgin issue rather than a problem with my TV and after 24 hours it seems to have resolved itself, or perhaps been resolved by the man who restored the telephone which was off for a few days in my area.
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Ben
(@bloodycontrary) reported
@RLeBonTennant @virginmedia Mine's also broken, but you may want to remove your postcode from that image
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Snapper
(@snapperdopoulos) reported
@virginmedia I’m not a member but 4 of your street boxes on Lawrence Ave SG12 are damaged (doors open / taped together). Tried OpenReach but was told they were yours. LWC3032 / LWC3030. Please can you fix asap.