Virgin Media outages and service status in Shipley, England

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Wakefield, Bradford, Leeds, Cleckheaton, Harrogate, Dewsbury, and Keighley.

City	Problem Type	Report Time
Halifax	Internet	7 hours ago
Batley	Internet	8 hours ago
Halifax	Internet	18 hours ago
Batley	Internet	18 hours ago
Batley	E-mail	20 hours ago
Wakefield	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

• 
  Paul Waite (@plrw2010) reported 4 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Bam Bam (@SaffsAI) reported 4 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

• 
  Daryl Beaumont (@DarylBeaumont2) reported 6 minutes ago from Leeds, England

  @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

• 
  Andy Shelton (@SheltonAndy) reported 11 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Mosaicmania (@francesktaylor) reported 14 minutes ago from Otley, England

  @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 18 minutes ago from Thornton, England

  @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

• 
  Guy Leech (@guyrleech) reported 21 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Michael Collinson (@Mcollinson72) reported 21 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Aidan Carey (@Aidan1964) reported 25 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Chris McCulloch (@Chm14Mc) reported 28 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 29 minutes ago from Bradford, England

  @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 32 minutes ago from Keighley, England

  @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

• 
  Nicholaus Lamming (@sneakybutcha) reported 32 minutes ago from Harrogate, England

  @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

• 
  Matthew Preston (@MatthewJP2014) reported 32 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Javi 💙💛 ۞ (@JaviEnNZ) reported 32 minutes ago from Halifax, England

  Under no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.

• 
  Michael Collinson (@Mcollinson72) reported 35 minutes ago from Wakefield, England

  @virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful

• 
  Barry (@Barry80901949) reported 42 minutes ago from Bradford, England

  @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

• 
  michael (@r5008) reported 51 minutes ago from Greetland, England

  @virginmedia is your brodband down at the moment Hx5 area ?

• 
  Laney_32🇾🇪 🐓 (@Laney322) reported 53 minutes ago from Thornton, England

  Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

• 
  Vid (@vid_mitra8) reported 58 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave. (@Notonyournell10) reported 3 minutes ago

  @virginmedia Appt booked for between 8 and 12 today, phoned you at 12, took 25 minutes to speak to someone, was told engineer would call me with a time within the hour, still heard nothing. Shambolic customer service.

• 
  HRCastle (@hrcastle) reported 3 minutes ago

  @virginmedia Since 10am I have been trying to speak to someone to see if there is a problem in my area, or whether I need an engineer out. I have had phone calls from the complaints department, but still, no answer. Why won’t you confirm this?

• 
  Matt (@mjpenn7) reported 6 minutes ago

  @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

• 
  Kirsty ✨ (@Kirsty__x3) reported 7 minutes ago

  Is @virginmedia down?? Internet or stream box arnt working #virgin #virginstreambox

• 
  . (@Afcgunner_1886) reported 8 minutes ago

  Virgin media genuinely might be the worst company out there,want to watch footy at 4pm and their box is down,what a joke @virginmedia

• 
  Kim Taylor (@kimtaylor18) reported 9 minutes ago

  I have never known a worse tv company than virgin media! Endless issues and now no tv today! Great 👏🏼 shambles of a company @virginmedia

• 
  Blakey (@BlakeyTHFC) reported 10 minutes ago

  @virginmedia your support team are useless and I will be taking it further.

• 
  Alloqui Strix (@AlloquiStrix) reported 12 minutes ago

  @virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 18 minutes ago

  @virginmedia Multiple random outages over 24 hours, and your virgin status page does not work properly. Should have stayed with BT in 2 years and had no outages. Regret joining virgin media , poor internet and poor technical support.

• 
  Jonathan Tyler (@jonotyler80) reported 19 minutes ago

  @virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26