Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 12/09/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Liversedge, Leeds, Bradford, Dewsbury, Harrogate, Cleckheaton and Elland.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • andy_english Andrew English (@andy_english) reported from Dewsbury, England

    @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

  • sneakybutcha Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England

    @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

  • vid_mitra8 Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • jordfcs Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?

  • jamiewhalley87 Jamie Whalley (@jamiewhalley87) reported from Wakefield, England

    @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

  • Yuz6Yusof Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, England

    Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

  • r5008 michael (@r5008) reported from Greetland, England

    @virginmedia is virgin media broadband down ?

  • Jonatha72251618 Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

  • Ripark114 Richard Parker (@Ripark114) reported from Pannal, England

    @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

  • Pilki Christine Pilkington (@Pilki) reported from Bradford, England

    @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

  • ringroads Martin Lowrie (@ringroads) reported from Leeds, England

    @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

  • Jonatha72251618 Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • jordfcs Jordan (@jordfcs) reported from Bradford, England

    @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

  • Debbie_Cleo Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England

    @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

  • plrw2010 Paul Waite (@plrw2010) reported from Leeds, England

    @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

  • Laney322 Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, England

    Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Marko_tweet Mark Hamilton (@Marko_tweet) reported

    @virginmedia I’ve received an email saying I’ve cancelled my dd which I have because I’ve paid the final bill directly however I can’t get beyond your call centre being awkward . I no longer have an account as I am no longer a customer but they can’t seem to understand this!

  • pots1005 Debbie (@pots1005) reported

    @virginmedia No local issue shown when doing a status check

  • hoopy91 Steven Gibson (@hoopy91) reported

    @virginmedia I've never used it on browser. I didn't actually know there was a web browser for dusney+ but ill check

  • Liamynwalfc Andrea Lowe (@Liamynwalfc) reported

    @chrishares @virginmedia Ours is still the same in the middle of the public path… let’s hope no one falls down it in the dark tonight!

  • Iwillreturn Juan Van-Wolstencroft (@Iwillreturn) reported

    Dear @virginmedia please stop lying to your customers. Constant reboots are nothing to do with where my box has been placed for the last 10 years, and no matter how many times I unplug the cable and wait 50mins for customer services to answer you keep repeating the lies.

  • hoopy91 Steven Gibson (@hoopy91) reported

    @virginmedia TV,2 tablets and 2 phones. I spent nearly an hour talking to disney help centre and they said it must be Internet provider as its working on data. They asked if I had IPV6 and to make sure my IP address was static as that could cause issues.

  • ramrodtod tod hunter (@ramrodtod) reported

    @virginmedia why are you saying there is are no issues in Watford with Broadband, when clearly there are?

  • chrishares Chris Hares (@chrishares) reported

    @virginmedia I HAVE AND THEY ARE COMING TO CHECK MY ROUTER AND NOT THE NETWORK

  • ramrodtod tod hunter (@ramrodtod) reported

    @virginmedia Yes I can expand, your website claims that there are no issues with Broadband but the Internet is covered by people having the same issues in the same area as me with no Broadband.

  • bisjam jonathan lamont (@bisjam) reported

    @virginmedia issues in BT16 area your system says there isn’t but others in area having same problems as me . No internet