Virgin Media Outage Report in Shipley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Virgin Media
Virgin Media is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Leeds, Dewsbury, Bradford, Heckmondwike, Sowerby Bridge, Huddersfield, Yeadon, Cleckheaton, Brighouse, Liversedge and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Halifax |
Internet | |
| Wakefield |
Internet | |
| Leeds |
||
| Leeds |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..
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Pam Thornes
(@PamThornes) reported
from
Greetland, England
@virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..
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Richard Hizzard
(@Hizz67) reported
from
Greetland, England
I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Chunknchops
(@Chunkandchops) reported
from
Greetland, England
@virginmedia hopeless service, internet useless...if someone monitors this site can they please explain how we get an engineer to come and sort the problem out
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.
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surji cair
(@surjicair) reported
from
Bradford, England
@virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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James Bushnell Snr
(@jamesb338) reported
from
Huddersfield, England
@virginmedia I've done this and no one can help me I just end up wasting my time it's taken two weeks to get this far
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oshom Bob
(@NtotheHizzo) reported
@Gunnerzak @virginmedia I didn't like Virgin at all, Internet speed was so bad. Also had the TV package with them and I hated the interface. Who are you going with now?
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Stuart Craig
(@craigieuk) reported
@virginmedia 1/2 In October last year we had to leave our home due to a flooding incident and move to a rental property while repairs were carried out. We transferred existing services from home to rental, and took a new basic broadband contract for home. Now we are moving back and want to
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Sorceress Ultimessia.
(@Evestradiol) reported
@virginmedia On restart, the initial ranging request fails. We've checked the wires/hardware, so guess it might be an internal fault, something outside the house, or a wider problem.
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Andy Disley
(@DisleyAndy) reported
@virginmedia I can’t call 789 as my phone won’t connect to virgin out here, and I cannot use another network as Iv hit my spend cap.. is there an email address that will actually work to resolve this
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Sorceress Ultimessia.
(@Evestradiol) reported
@virginmedia Holy heck, could I ask the Service Status is updated accordingly at least? Also, could I ask what the nature of the outage, if it'll take that long? Is it likely to be consistently down between now and the 11th? As we both work from home (one in software dev), it'll help a lot
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aiden clark
(@dullthings) reported
@virginmedia Do virgin just change people's contracts without their consent on a regular basis now? I need someone to call me asap to get this whole farce fixed as I'm being scammed out of money for a service I can't even use.
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John
(@somepepeshit) reported
@virginmedia I need someone to contact me about my upcoming connection. New customer and I have to say it's been a shambolic experience already. Not a clue what's going on. Password reset by god knows who on the phone 2 weeks ago and still it's not working to get in
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kelly bass
(@kels186) reported
@virginmedia Its not working. Can we go On wats app? Keep trying takes me to a new chat nland won't let me enter my name.. Says invalid
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Fiona
(@LaGazzaLadra) reported
@virginmedia All those links are for Virgin Media customers. Is the postal option the only way to raise a complaint without an account number? The webform requires a sign-in and the phone number requires account information
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Sorceress Ultimessia.
(@Evestradiol) reported
@virginmedia Still the same as my first message. The Service Status Check for the area reports no issue. However, the connection check for the Hub does report an issue in the postcode area, but says nothing further. Trying to figure out the contradiction.