Virgin Media outages and service status in Shipley, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 10 outage signals in the last 24 hours around Shipley, including 10 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 21, 1:04 AM GMT+1.
- Internet (50%)
- TV (23%)
- Wi-fi (15%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shipley, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Wakefield, Cleckheaton, Leeds, Bradford, Harrogate, Dewsbury, and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Internet | 1 hour ago |
|
Batley
|
TV | 2 hours ago |
|
Wakefield
|
Internet | 7 hours ago |
|
Batley
|
Internet | 8 hours ago |
|
Batley
|
Internet | 9 hours ago |
|
Halifax
|
Total Blackout | 12 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Paul Knowles (@ScampyFryNinja) reported from Drighlington, England@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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Barry (@Barry80901949) reported from Bradford, England@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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That Heaton Mess (@GavHeaton) reported from Wibsey, England@virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???
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Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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khuram (@khurambfd) reported from Bradford, England@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Joe Hirst (@JoeMHirst) reported from Halifax, England@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Joe Hirst (@JoeMHirst) reported from Halifax, England@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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Javi 💙💛 ۞ (@JaviEnNZ) reported from Halifax, EnglandUnder no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...
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michael (@r5008) reported from Greetland, England@virginmedia is your brodband down at the moment Hx5 area ?
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Phil Turner (@philter66) reported from Leeds, England@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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An tsean bhean bhocht 🇮🇪🇵🇱 (@CrimhthanMor) reported@crt_dean @TheAmanuensis @MalachySteenson They actually tend to be handpicked from state funded media, which is literally every media outlet in the country to be honest, Gript is an exception, I'm sure there are others but most are in some way or other recieving state support. Even Virgin media got handouts.
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BerkshireFHS (@BerkshireFHS) reported@virginmedia @vmbusinesshelp It's residential customers whose service is blocked. Virgin Business do provide provide broadband to our premises. This is causing major issues for us. Help!
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𝐀𝐥𝐝𝐢 𝐒𝐦𝐚𝐥𝐝𝐢🗨 (@aldismaldi) reported@virginmedia @Benleo Said they'd send a new box due to fault. Never arrived. Couldn't find a trace of the call! Then said expect an engineer call that never happened. Don't take out contracts with them!!
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Gary T (@Gaztaz1) reported@Benleo @virginmedia Had similar issues myself
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WCarr (@FastCarr_72) reported@virginmedia hi,my virgin media account has been locked for security reasons for over 3 weeks,I spoke to one of your advisers 2 weeks ago and he said it would be resolved in 3 to 5 days but still not able to sign in,and im unwilling to speak to a automated machine for an hour.
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Kelly Turner (@kellyj70) reported@virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.
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Jac 🏴 (@mrsjaclong) reported@maurice_1960 @virginmedia @VirginMedia_TV It's actually a cheap bush one that does the job but isnt quite big enough and my sons tv is half broken because the cat knocked it over so our living room one could've went to him
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Chrissie (@Luv_Farmers) reported@Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected
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Shane_spidey🕸 (@Spidey_marv) reportedI'd like to know why virgin media keeps going on and off its ridiculous honestly never known a provider like it
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AxiomLunc (@AxiomLunc) reported@Benleo @virginmedia @Benleo Put a complaint into the Ombudsman, O2 and Virginmedia do this all the time, i had a friend who cancelled his O2 contract after working for the company, never had issues with fraud etc, then magically after leaving, he had over £1000 fraud on his account.