Virgin Media Outage Report in Shipley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Wakefield, Huddersfield, Liversedge, Pudsey, Batley, Bradford, Harrogate, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Wakefield |
Wi-fi | |
| Huddersfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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Steven Amani
(@steven_amani) reported
from
Harrogate, England
@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Andrew Thompson
(@russell1234) reported
from
Harrogate, England
@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fay Alani
(@fayalani) reported
I swear @virginmedia are the worst for customer service. Been trying to phone, email and live chat for months, put in a complaint that should be responded to in 48hrs twice... still nothing!
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia Currently waiting in the Q Turns out you ring and it tests then asks you to reset. Once that dosent work you ring back. System recognises at that point your still having issues. And offers to talk with a person. Thanks again for your attention in this Paul
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Cheryl Losty
(@chezlosty) reported
@virginmedia Absolutely appalling service, will be leaving at the end of the contract, never had such appalling customer service!
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Caroline C
(@cazzie1951) reported
@virginmedia I phoned on mobile, automated message say call centre closed and has been everytime I've ohoned. The link you gave me takes me back to square one. I can't ring 7165on my landline because it not working! I need a zone it's ridiculous that none can arrange a technician to fix it.
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its politically homeless mickle
(@itsMickle) reported
@virginmedia Just spent 65 mins on hold as we have been without service all day and then I get hung up on. Nothing on service status page, have rebooted and reset and now nothing.
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Jack
(@Jackmcavan1994) reported
@virginmedia virgin media are quite possibly the worst internet providers in history pay for 100gb internet and what do I get? 1.5gb yep that’s right 1.5gb internet router constantly turns off and on I want my contract cancelling immediately useless!
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harry
(@hazza_tbh) reported
@jxeker @virginmedia virgin are ridiculous to get away from. online they say you can cancel online and then take you to useless pages where you actually can’t and have to ring up. then they ask you 5000 questions about why you’re leaving. so stupid
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Mia Rodrigues
(@miarodss) reported
@virginmedia Your team was supposed to install internet connection on 5/12, and the pre install team failed to notify there won't be installation. It was then rescheduled for today, and again pre install team have not attended. Now looks like its been booked for 15/12 customer.
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Joel Attwood
(@JoelAttwood94) reported
@virginmedia Been cut off three times in the last hour by your customer service team. This is not on.
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Yvonne Thomas
(@colvon61) reported
@virginmedia I need help. My internet is faulty, I waited on the phone to speak to you for 1hr 2mins and 48secs and it cut me off. I need to speak to someone about the issues we have with our service.