Virgin Media outages and service status in Shipley, England

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Bradford, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, and Harrogate.

City	Problem Type	Report Time
Halifax	Internet	40 minutes ago
Halifax	Internet	1 hour ago
Batley	Internet	8 hours ago
Batley	Total Blackout	9 hours ago
Halifax	Internet	15 hours ago
Halifax	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

• 
  Sam Walker (@SamWalker03) reported 2 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Lisa Lavelle (@Lisalav22) reported 5 minutes ago from Guiseley, England

  @virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving

• 
  Dom Burch ⤴️ (@domburch) reported 11 minutes ago from Bradford, England

  @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 12 minutes ago from Thornton, England

  @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 13 minutes ago from Harrogate, England

  @virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 15 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  BCB 106.6fm (@bcbradio) reported 16 minutes ago from Bradford, England

  18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

• 
  Richard Parker (@Ripark114) reported 19 minutes ago from Pannal, England

  @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

• 
  Lisa Lavelle (@Lisalav22) reported 23 minutes ago from Guiseley, England

  @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 28 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Kamal Sharma (@KamalSh03012772) reported 29 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 30 minutes ago from Keighley, England

  @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

• 
  michael (@r5008) reported 32 minutes ago from Greetland, England

  @virginmedia is your brodband down at the moment Hx5 area ?

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 33 minutes ago from Keighley, England

  @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

• 
  Nigel Jolly (@Nigel_BigNn) reported 34 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Matthew Preston (@MatthewJP2014) reported 48 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Michael Collinson (@Mcollinson72) reported 51 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  John Leeson (@Jp_Leeson) reported 51 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  Mosaicmania (@francesktaylor) reported 54 minutes ago from Otley, England

  @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

• 
  ★ Kay ★ (@MissModette) reported 59 minutes ago from Leeds, England

  @RestartCarl @virginmedia BT are just as bad.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stufaz (@FazStuart) reported 9 minutes ago

  @ChrisWales61 @virginmedia Theyre awful

• 
  Stevie Leon 🌳 (@sme30) reported 9 minutes ago

  @lelly401 @virginmedia @NetflixUK No i had it separately. Then my virgin bill had a netflix subscription on it. I asked them to cancel as I hadn't taken netflix with them. Now my regular subscription has been downgraded to standard!!!

• 
  MJC (@CP1861) reported 10 minutes ago

  @virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.

• 
  Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported 11 minutes ago from Gosport District, England

  @frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract

• 
  Drew Grant (@drewsy92) reported 11 minutes ago

  Every single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia

• 
  joe simmons (@joesaintwestend) reported 14 minutes ago

  @virginmedia the internet in so30 Southampton has been down since 1230pm . When will it be back up please

• 
  concerned person (@nkgms) reported 20 minutes ago

  Is there a problem with Virgin Media tv in the Bushey, Hertsmere area?

• 
  Paul James Smith (@PaulJamesSmith4) reported 20 minutes ago

  @misselledee @virginmedia Generic bot replies as usual. Their customer service doesn’t exist. How they’re still in business amazes me.

• 
  ndbchnn (@ndbchnn) reported 23 minutes ago

  @virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.

• 
  James Munro (@eripley8) reported 24 minutes ago

  @virginmedia @mobily_uk Can you drop the smiling emoji Virgin. It really is absurdly patronising and shows that you're just laughing at us rather than genuinely trying to help