Virgin Media outages and service status in Shipley, England

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Leeds, Bradford, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, and Harrogate.

City	Problem Type	Report Time
Batley	Internet	43 minutes ago
Batley	Internet	2 hours ago
Halifax	Total Blackout	13 hours ago
Halifax	Wi-fi	1 day ago
Batley	Internet	2 days ago
Halifax	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

• 
  John Leeson (@Jp_Leeson) reported 0 seconds ago from Wibsey, England

  @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 3 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Matthew Preston (@MatthewJP2014) reported 7 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Ashley Hirst (@ashleyhirst15) reported 7 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 9 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Paul Knowles (@ScampyFryNinja) reported 12 minutes ago from Drighlington, England

  @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

• 
  Dean Gledhill (@deangledhill) reported 12 minutes ago from Leeds, England

  @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

• 
  Stu Annakin (@SAnnakin16) reported 15 minutes ago from Harrogate, England

  @virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 28 minutes ago from Wrose, England

  @virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !

• 
  Abdullah Mulla (@a8dullah_mulla) reported 29 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Lisa Lavelle (@Lisalav22) reported 34 minutes ago from Guiseley, England

  @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

• 
  Jay Smith (@JayDS87) reported 35 minutes ago from Halifax, England

  @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

• 
  Sam Walker (@SamWalker03) reported 39 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Guy Leech (@guyrleech) reported 42 minutes ago from Wakefield, England

  @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

• 
  Lisa Lavelle (@Lisalav22) reported 43 minutes ago from Guiseley, England

  @virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving

• 
  Barry (@Barry80901949) reported 47 minutes ago from Bradford, England

  @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

• 
  Guy Leech (@guyrleech) reported 52 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  Mosaicmania (@francesktaylor) reported 53 minutes ago from Otley, England

  @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

• 
  Rachel Hatfield (@rosiehat) reported 56 minutes ago from Wrose, England

  @vmbusiness Have we got any updates on this outage please? #Timeismoney #business

• 
  Lisa Lavelle (@Lisalav22) reported 60 minutes ago from Guiseley, England

  @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Eaton (@BenEato46743114) reported 5 minutes ago

  @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.

• 
  Karen Cheney (@loubylou60) reported 8 minutes ago

  @virginmedia your customer service is abysmal- sort it out

• 
  Marshall Burns (@hzBUpYOUrdy1gWR) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Cam (@Snickerboi95020) reported 13 minutes ago

  @TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think

• 
  Alan Roberts (@AlanRob68902430) reported 19 minutes ago

  @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

• 
  Leighton J Holden (@LJHolden1986) reported 21 minutes ago

  @virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?

• 
  Rolland Law (@rolo852010) reported 21 minutes ago

  @virginmedia Can you not just reply on here and just explain ? There is nothing secret about this post there’s nothing to hide it’s a general question regarding the cool down period.

• 
  Walthamstow Life (@WalthamstowLife) reported 22 minutes ago

  @virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!

• 
  Nottinghill Man (@nottinghillman) reported 25 minutes ago

  @virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet

• 
  simon bennett (@felixeemopener) reported 26 minutes ago

  @virginmedia I’m not at home now. If you tell me to use the app to check the service I think I’ll go mad. I’m fed up with every Saturday this happening