Virgin Media outages and service status in Shipley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Shipley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 14, 8:11 AM GMT+1.
- Internet (62%)
- Wi-fi (19%)
- Total Blackout (10%)
- Phone (4%)
- E-mail (2%)
- TV (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shipley, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Halifax, Dewsbury, Batley, Wakefield, Harrogate, and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 32 minutes ago |
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Wi-fi | 8 hours ago |
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Internet | 24 hours ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Richard Best (@RichardBest6) reported from Ovenden, England@virginmedia is there currently a problem with broadband in HX30LZ?
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Richard Parker (@Ripark114) reported from Pannal, England@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Paul Waite (@plrw2010) reported from Leeds, England@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
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Joe Hirst (@JoeMHirst) reported from Halifax, England@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!
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Jonny (@1972lovebug) reported from Burley in Wharfedale, England@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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That Heaton Mess (@GavHeaton) reported from Wibsey, England@virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???
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Guy Leech (@guyrleech) reported from Wakefield, England@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Jamie Whalley (@jamiewhalley87) reported from Wakefield, England@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan Cafferty (@EoinPoil) reportedItem tonight on virgin media on blockade & country held to ransom by dissident truck drivers & IFA,Danny Healy Rae says @MichealMartinTD poured petrol on it every time he spoke, FF TD speedster michael cahill says wrong to call in army,He is wrong, must slow down? @OCallaghanJim
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Jim Harrigan (@Bloodrave1984) reported@virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode
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Brenda Malloy 🇮🇪🇵🇸🎶🎶🎶 (@dubliner24) reported@VirginMediaIE @virginmedia your new 'work' is substandard, a coiled electrical line blowing around over my house striking other lines making abominable noise putting electric circuits out, not to mention the obscene euros u charge for not providing service. Cancel my account.
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Simon Dennis (@sjdhatters) reported from Aston Clinton, England@NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!
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joseph chambers (@Joe442Joseph) reported@GeorgeGros @virginmedia Too many overseas call centre reps who are not there for a better service but a cheaper one for virgin
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a (@Peter_ldn_ire) reported@virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on
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BaaBaa (@mumherts) reported@VirginMediaNews @virginmedia @VirginMediaCorp still trying to get through to 'help' after four days of trying. Communication company who can't communicate with its customer, no wonder so many people leaving!
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Jason Brown (@JasonB2582) reported@virginmedia Seems to be an issue with the SNLUK on demand playback for the latest episode. The ad breaks are in the incorrect places etc meaning content is missed. Not sure if it's a Virgin Media or Sky On Demand issue.
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Bob Price - bobsrailrelics (@Huxleypiguk) reportedAnother two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.
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Sam (@KingT_94) reported@virginmedia I’ve been having issues with my internet for the last week. Streaming is a nightmare and trying to use the internet in general has been ridiculous. I’m meant to be getting 250 mb download speed and I’m not getting anywhere near that 🤔 can you advise please?