Virgin Media Outage Report in Shipley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Shipley come from postal codes BD17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Batley, Leeds, Wakefield, Dewsbury, Cleckheaton, Liversedge, Skipton, Keighley, Huddersfield, Mirfield, Shipley, Brighouse and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Bradford |
Internet | |
| Halifax |
TV | |
| Batley |
Phone | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Dan Lancaster-Holmes
(@LancasterHolmes) reported
from
Rothwell, England
To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
@virginmedia I’ve requested it three times! It was sent apparently but I’ve never received it. Then I rang again..... and again. It’s beyond a joke. I text replied to the text message which had my address incorrect AGAIN and still I’ve received nothing!
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia It's the broadband wireless service that is affected
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Woooh! Gary Taylor
(@GaryTaylor67) reported
from
Leeds, England
@virginmedia No financial information, no passwords. Partly because I can never remember my password...
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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GM Rod #TeamNGU
(@GM_Rod66) reported
from
Leeds, England
Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I want to watch #Gogglebox but I can’t because @virginmedia is shit!! Like actually really rubbish. It’s not a one off it’s a regular occurrence, either the broadband is down or the TV.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia what a shock!!! Issues again the service you provide and I pay nearly £100 a month for!! #compliant #rubbish #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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darklamba
(@darklamba) reported
@virginmedia Again, multiple connection problems with your broadband over the weekend and today. Its now completely gone and I have an online assessment this afternoon! And before the token reply, yes I have checked the connections and yes I have reset the hub multiple.
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta
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Ada Rose Cannon
(@AdaRoseCannon) reported
@virginmedia That was another bot, who couldn't help me with no human operators, the phone number that bot gave did not work and hangs up immediately, please how can I speak with a human
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L
(@baggyjumpas) reported
@virginmedia From speaking to other people I know Virgin have done this previously - disconnect existing customers & give temp tel no then hassle for customer to get proper number back.
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L
(@baggyjumpas) reported
@virginmedia Yrs ago - yes. But she has been with Virgin for few yrs. Virgin disconnected her. Virgin issued the temp no. I know that we don't need an engineer to come out. You just need to restore the correct tel no. Virgin tel customer service is extremely poor for residential customers.
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Nick P
(@earlofmarl) reported
@virginmedia Of course I have checked. You app says there is no problem at my address but Internet forums says you are having multiple issues in this area and all over the country.
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Ada Rose Cannon
(@AdaRoseCannon) reported
Did @virginmedia fire all of their support staff? It's literally impossible to speak to a real human anywhere and anytime it says it'll connect you to one it just hangs up instead after spending ages dealing with a machine.
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Keep It Creative
(@KIC_Social) reported
@virginmedia @Ofcom Please don't apologise. I've had nothing but apologies and wrong bills for months. Instead do something about the systemic failures in your company's customer service. I'm never going to get the time back that I've wasted haggling in order to get the contract that was agreed.
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Dominique Moore
(@DGNMoore) reported
@virginmedia 4 calls cut off mid call no phone back ver frusT to solve a problem of your making we arein 21st . C With sophisticated technology how can REPEATEDLY mislocate someone? @virginmedia to sole problel of its own making @WhichUK #youandyours
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MarcMan
(@MarcMcNulty13) reported
@virginmedia No, it was not resolved at all, I ended up paying to have the phone fixed myself, I explained this to your team and they gave me €20 off the next bill, better than nothing I suppose, I wont be using Virgin Media again for a mobile phone service once this contract expires, thanks