Virgin Media Outage Report in Shipley, Bradford, England
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The latest reports from users having issues in Shipley come from postal codes BD18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Wakefield, Huddersfield, Dewsbury, Leeds, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, Pudsey and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Bradford |
Internet | |
| Halifax |
Internet | |
| Wakefield |
Phone | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is virgin media broadband down ?
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Drazdauskas
(@Drazdauskas) reported
@virginmedia @virginmedia No one wants to sort the problem out, and when asked to make a complaint on 3 seperate occasions, no call back has been made. You're still trying to overcharge me every month, and you are still not delivering on the services outlined in the contract.
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Matt Harrison
(@Foster12treez) reported
@virginmedia Is your chat facility down on the website? Trying to reach out but only chat available is about moving house ...help
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Chris Moore
(@ChrisMooreRDP) reported
@virginmedia I spoke to one of your customer advisers who wasn’t able to help me. I basically had an email asking me to create a Virgin account. I tried to but before I could put in a password I got an email saying my account was created. I have since tried to access my account and can’t 🤯
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Paula Stinson
(@PaulaStinson13) reported
@virginmedia We have tried ringing none stop, but the phone keeps getting put down on us.
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Sophie
(@Sophie55664915) reported
@virginmedia That is fine I understand that. I’ve had an engineer out to fit temporary cable. at this point it’s how rude not useful the customer service team are. I’ve had one just put his headset down on me I can hear all other conversations and security questions with other customers
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J Rodriguez
(@RodriguezMayn) reported
@virginmedia We were told weeks ago pods would fix the problem. Then told if the pods don't you'll send an engineer. The pods don't work so I request an engineer and the person on the phone says it's not likely to be the router. Well SEND AN ENGINEER TO CONFIRM THAT cause the pods don't work
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matt
(@matt0834) reported
@virginmedia We only pay for the sim. No other media. But now the sim has been shut down so paying still and have no access whilst “wait” for this other sim to arrive. Clearly not been sent
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💕Alice 💕
(@booobiesweets) reported
@virginmedia Stop bull crapping. So wifi I can only get 0.6??? Just cancel my package you bunch of hillbilly’s
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Digger Gardner
(@gardner_digger) reported
@virginmedia we need to talk. I have cancelled my broadband with you guys and now you want to collect your equipment on a day I'm unavailable. No option to change unachievable date. Please contact me to rectify this issue.
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Hooks11
(@Hooks1121516) reported
@virginmedia Unable to make calls as stating emergency calls only and also unable to receive any standard text messages