Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 01/24/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Batley, Huddersfield, Wakefield, Dewsbury, Bradford, Heckmondwike, Sowerby Bridge, Yeadon, Cleckheaton, Brighouse, Liversedge and Harrogate.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomHalifax Internet
United KingdomHalifax Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia our service has gone off again - no tv or internet, appalling service.

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

  • mikeydavies86uk michael davies (@mikeydavies86uk) reported from Bradford, England

    Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

  • Porter__Face Richard Porter (@Porter__Face) reported from Halifax, England

    Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

  • badlydrawnroy Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • JoeMHirst Joe Hirst (@JoeMHirst) reported from Halifax, England

    Virgin Media have been absolutely terrible since we recently joined them in October. Currently have no internet connectivity to the house and there is (apparently) nothing they can do about it until they send out an engineer. Absolutely won’t be recommending them to anyone.

  • HullsGinMan Simon (@HullsGinMan) reported from Leeds, England

    @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

  • 1972lovebug Jonny (@1972lovebug) reported from Burley in Wharfedale, England

    @virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.

  • Rees_2807 Rees (@Rees_2807) reported from Huddersfield, England

    @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

  • KamalSh03012772 Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

  • DarylBeaumont2 Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England

    @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

  • Chm14Mc Chris McCulloch (@Chm14Mc) reported from Wakefield, England

    @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

  • DaveyBest Dave Martin (@DaveyBest) reported from Harrogate, England

    @virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • JoeMHirst Joe Hirst (@JoeMHirst) reported from Halifax, England

    @virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Mullin FM (@Fred_Mullin) reported

    @virginmedia Your question wasn’t clear & I’m not spending several hours speaking to another person who doesn’t have technical ability to resolve at 1st attempt. I’ll contact regulator to get an email address from them. I’d like some attention to our issue & not your failed process needs.

  • WebbTaff mark webb (@WebbTaff) reported

    @virginmedia I'll make a complaint by taking my business elsewhere. Your customer service has gone way down hill over the last 2 years.

  • azzamelion123 Aaron (@azzamelion123) reported

    @virginmedia Yes I do, however I have been promised calls back regarding the complaint and no one ever calls me back. Every time I call I am told someone will call me back but they never do. I seem to get more of a response from social media than calling you up.

  • WebbTaff mark webb (@WebbTaff) reported

    @virginmedia Yes, your service checker says you are down in my area..... again. Its almost getting to the point that you are down more than you are actually working

  • Fred_Mullin FM (@Fred_Mullin) reported

    @virginmedia “With her email registered to it” That’s personal information. And of course she has active Virgin services, that was explicit in earlier Tweets. Any sensibly customer facing business has escalation processes. I’ll instead vontact the industry regulator.

  • Fred_Mullin FM (@Fred_Mullin) reported

    @Ofcom I have spent over 6 hours on the phone with @virginmedia since Dec 22 seeking resolution to issues on behalf of my 76 yo sister. Can you please advise the email address of @virginmedia UK Customer Services / Complaints Department. None of their employees know it.

  • God_Guyver kish (@God_Guyver) reported

    @CommunityFibre Why can't existing customers upgrade to this package?? I bet if the package was at £49. You would have no problem upgrading existing customers. I thought this was community fibre and not virgin media

  • LucyLuC93 Lucy Carroll (@LucyLuC93) reported

    @virginmedia Have done this already. Got through to an agent on the phone just now and they reset the modem to fix it and that it should be back working. Two minutes after the call ended the internet dropped again.

  • SteveWasteney Steve (@SteveWasteney) reported

    @virginmedia Was trying to change my package and got as far as agreeing a new 18mth contract when live chat dropped out, could not get back to it. My 2nd was a billing issue, again because your automated 'E' system, failed to work correctly.

  • WebbTaff mark webb (@WebbTaff) reported

    @virginmedia down again. If only my wife went down on me as much as Virgin Media do.