Virgin Media outages and service status in Shipley, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Shipley, including 7 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 8, 7:16 PM GMT+1.
- Internet (57%)
- TV (21%)
- Wi-fi (13%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shipley, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Leeds, Batley, Harrogate, Pudsey, Cleckheaton, Wakefield, Dewsbury, and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Internet | 2 hours ago |
|
Bradford
|
Internet | 5 hours ago |
|
Halifax
|
Wi-fi | 5 hours ago |
|
Halifax
|
Internet | 8 hours ago |
|
Leeds
|
Internet | 10 hours ago |
|
Halifax
|
Internet | 10 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandSlow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, EnglandQuestion for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia
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michael (@r5008) reported from Greetland, England@virginmedia is your brodband down at the moment Hx5 area ?
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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khuram (@khurambfd) reported from Bradford, England@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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james Staniforth (@leedsfan91) reported from Leeds, England@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Joe Hirst (@JoeMHirst) reported from Halifax, England@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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inky-paper (@PaperInky) reported from Greetland, England@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Jay Smith (@JayDS87) reported from Halifax, England@virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.
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Kamal Sharma (@KamalSh03012772) reported from Leeds, England@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Jamie Whalley (@jamiewhalley87) reported from Wakefield, England@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...
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Michael Edwards (@MENorthAffinity) reported from Leeds, EnglandIt feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Nigel Jolly (@Nigel_BigNn) reported from Leeds, England@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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Paul Waite (@plrw2010) reported from Leeds, England@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Bam Bam (@SaffsAI) reported from Bradford, EnglandWhy companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BeKind (@Yolandae) reported@virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.
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jane rawlings (@djraw123) reported@virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP
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tobias slender (@TobiasSlender) reported@virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service
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Becky (@chibs9184x) reported@virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤
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jwb (@ThisisJWB) reported@virginmedia outage in my area going on for days practically zero upload speed
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Gareth (@GPRO2023) reported@virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!
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TB (@Peerabeee) reported@virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband
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Geoff Naylor (@geofn3751) reported@virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.
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Kerrie Reid (@MrsReidteaches) reported@virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?