Virgin Media Outage Report in Shipley, Bradford, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Batley, Huddersfield, Cleckheaton, Leeds, Brighouse, Wakefield, Liversedge, Dewsbury, Harrogate and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Total Blackout | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Bradford |
Total Blackout | |
| Huddersfield |
Internet | |
| Bradford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
-
Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia It was a marketing letter I received for free installation but I was charged fee on my first bill. Accounts team promised to refund after customer service passed me on to them but they never auctioned it.
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved
-
Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
-
Robin J Smith
(@cymrobin) reported
from
Leeds, England
@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
-
Nathan Spooklas
(@whoisdougie) reported
from
Leeds, England
@virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.
-
mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see
-
Carl Harrison
(@RestartCarl) reported
from
Leeds, England
.@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!
-
Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.
-
Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡
-
mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
-
mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere
-
Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
-
Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
-
Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia you did it again! Another hour of my life trying to get a complaint resolved. They worst customer service I’ve ever experienced.
-
mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
🤡
(@mdv_sym) reported
@virginmedia Cheers for your garbage of a response 🥰 can tell why your services are **** when you don’t even have basic customer service skills at virgin HQ. Oh and funnily enough sky doesn’t require customers to wait a week for internet they’ve paid for.
-
Craig Valentine
(@vallers78) reported
@virginmedia Fobbing me off again this is so embarrassing.... the forum team can’t help. I had this simple query sorted weeks ago when I’d spoken to an advisor however it appears that the time I spent sorting that is wasted ..... would it not be easier to get someone to contact me ?
-
Martin Donohoe
(@partymarty9912) reported
@virginmedia Yes. It said low signal in some rooms. I did reboots and all sorts. Still had connection drops.
-
Vanessa
(@strolive) reported
@virginmedia I have called this number 3 times and stayed on the line for 1.30h, 2hrs, and 50min Are you able to give me any help
-
Chris M
(@BWFC1982) reported
@virginmedia I only solve my issues with the mesh tech that I've had no choice but to invest in. Its wireless but its not what I want. I'd like someone to contact me about downgrading my pointless 200mb connection and also regarding the complaint I logged four days ago
-
Tulika Pandey
(@tulikapandey) reported
Hi there, I have been trying to get through to @virginmedia 0345 454 1111 number as well as trying to access the online help agent about a billing enquiry, but have been unsuccessful during the last week. Please can you help? Is there an issue at the moment. Thanks!
-
Andrew KM
(@andrewkm__) reported
@virginmedia Yes it is half good, well put - because it's *$#&ing down half the time.
-
Vanessa
(@strolive) reported
@virginmedia Your customer service is unbelievable.
-
chris
(@pinec1975) reported
@virginmedia Stay connected may be your customer service team should stay connected when chatting to customers,1st agent said he was logging off in 10 mins and ended chat midway through. 2nd complaint agent gave 3 generic responses and disconnected #StayConnected @virginmedia @richardbranson
-
Reece.
(@RMorgasm) reported
@virginmedia Probably because your internet sucks as much as your customer service! I think I’ll just go elsewhere you clearly aren’t bothered about your customers.