Virgin Media Outage Report in Shipley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Shipley, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Wakefield, Bradford, Leeds, Batley, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Wi-fi | 5 hours ago |
|
Wakefield
|
TV | 5 hours ago |
|
Bradford
|
Wi-fi | 10 hours ago |
|
Halifax
|
Total Blackout | 13 hours ago |
|
Leeds
|
Wi-fi | 13 hours ago |
|
Halifax
|
Wi-fi | 21 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider
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Holly Staveley (@holly192306) reported from Leeds, England@mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
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Adam Potter (@adamptr92) reported from Gildersome, England@BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!
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Nathan Spooklas (@whoisdougie) reported from Leeds, England@virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.
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jim petticrew (@jimp1822) reported from Leeds, England@virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia I want to discus my complaint with someone, you guys are constantly breaking promises, I've spent way too much time trying to sort this out now.
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scott (@74Scottclarke) reported from Wakefield, England@virginmedia customer services an absolute joke they will not take notice on messenger & insist I follow there instructions on booster that they sent yesterday
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James Nemeth (@James1Nemeth) reported from Leeds, England@virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
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Alistair (@Alistair_____xd) reported from Leeds, England@virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait
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Rob Billson (@robbill) reported from Halifax, England@virginmedia I have spent more than an hour in the last couple of weeks waiting for people in your "customer service" sections to answer my calls. I was trying to upgrade my package after the end of a current contract. But forget it, I'll spend my money elsewhere.
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡
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Chris Johnson (@Chris_Johnson85) reported from Leeds, England@virginmedia Yes both wired and wireless items are not working. I have rebooted the router and it makes no difference im still on hold as well we are now hitting the 45 minute mark!!
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia You talk about SLA what about telling and training your staff about SLA and not to blatantly lie to customers in order to end and move on to the next customer... why can’t you lt do that! Instead of pontificate to me as a customer on SLA guidelines!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Strodtbeck (@Tom_Strodtbeck) reported@virginmedia Yeah this @virginmedia. This is the problem mate.
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JulieH (@eirwenjulia) reported@janehamilton22 @virginmedia Is yours still down. Mine is I'm trying to check with others.
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Joanne H (@123a_123z) reported@virginmedia Thanks for closing our on-going complaint without our consent. We’ll be going to the ombudsman now. Terrible service since Nov (and our neighbours). Had to work from another location today. Lies after lies, promises after promises
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Colin Green (@ColinRGreen) reported@virginmedia Time to get a new ISP. This is the 6th outage in a couple of months. Bills going up and can't even get a service.
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Ben (@BendyBen999) reported@Gohbloke @virginmedia Seen it. Check out my tweet . Their CEO is quiet about it and the attitude to customers is terrible
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Shayan Sardarizadeh (@Shayan86) reported@zveljka @virginmedia Never
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Joanne H (@123a_123z) reported@virginmedia Thanks for closing our on-going complaint without our consent. We’ll be going to the ombudsman now. Terrible service since Nov (and our neighbours). Had to work from another location today. You said it would be resolved by Saturday. Pressure to close c
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martin (@martinmal81) reported@virginmedia Thank god you put prices up to deliver a better service 🙏 🙌 👏
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Mostly Hearts (@iain_mac) reported@scottiewilson @hmfcalum @virginmedia Ah well, in that case it's the network that's the problem. Vote with your feet.
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Eitu Taera (@zveljka) reported@Shayan86 @virginmedia They are apologising. Did they consider reducing the bill since they weren't able to provide you with the service you're paying for?