Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 12/05/2025 08:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Liversedge, Halifax, Leeds, Batley, Bradford, Dewsbury, Harrogate, Cleckheaton, Elland and Wakefield.

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City Problem Type Report Time
United KingdomLiversedge TV
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomLeeds Wi-fi
United KingdomHalifax Wi-fi
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • SimpleBrummie Simon Price (@SimpleBrummie) reported from Leeds, England

    @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

  • Prossman Andy Prosser (@Prossman) reported from Huddersfield, England

    @virginmedia Not my issue. It’s @timmyjrobbo ‘s

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.

  • spenrobertshaw spencer robertshaw (@spenrobertshaw) reported from Leeds, England

    @sirsimon2b @YODELhell @virginmedia Yodel are terrible

  • SarahDevall Sarah Devall (@SarahDevall) reported from Leeds, England

    @ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

  • trickyr1 Richard Armistead (@trickyr1) reported from Leeds, England

    @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

  • sarahdavison88 sarah-louise davison (@sarahdavison88) reported from Huddersfield, England

    @virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area

  • revdjollyjohn John Rogers (@revdjollyjohn) reported from Leeds, England

    What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

  • Tally_G Talia Goodwin (@Tally_G) reported from Halifax, England

    @virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays

  • gdczuk57 George Danielczuk (@gdczuk57) reported from Bradford, England

    @virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    @vmbusiness this service is pathetic been on hold for 45 minutes

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider

  • Chris_a_Burden Chris Burden (@Chris_a_Burden) reported from Wakefield, England

    @virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SJ52046364 SJ (@SJ52046364) reported

    @virginmedia You are kidding I have been on the phone to customer everyday this week. I’m telling you I need to escalate this and I can’t phone your customer services anymore as I am not getting anywhere with them.

  • pdonduncan Peter D-D (@pdonduncan) reported

    @virginmedia Yes, the outcome is that VM doesn't have a clue why they are incapable of delivering a working service. They haven't exhausted all options. Never even tried!!

  • dan371971 Danny Hutchings (@dan371971) reported

    @virginmedia Perhaps a communication company communicating when they say they will. I bet if I cancel my direct debit or change the amount VM start communicating pretty quickly.

  • CazuaLLUK Liam Biggs (@CazuaLLUK) reported

    @chen_rees @virginmedia Honestly, if they don’t fix it. I’ll just go elsewhere. Sick and tired with them. Never send an engineer out. Just constantly have to deal with people on the phone/chat who have no idea.

  • GoonerGrizzly grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

  • rkw42 PFC105 (@rkw42) reported

    @virginmedia No they have not- in fact they have put me into retention team now even though I asked to cancel there and then…not happy pls resolve asap

  • Pilgrim58192938 Pilgrim (@Pilgrim58192938) reported

    @virginmedia Still no solution More abandoned Teams calls today This is having a huge impact on my job ! Still the same generic message when I check the service This is terrible service No communication Not good enough Maybe time to cancel and find a competitor that can deliver

  • angryvan andy zed (@angryvan) reported

    @virginmedia Hi, I'm trying to cancel my services due to a ridiculous price increase, but I can't get through to anyone. I can get through to take a new package out, though. Can you not put people from the new customer team on to the cancellation team.

  • madddydonnelly_ maddy donnelly (@madddydonnelly_) reported

    WHY IS VIRGIN MEDIA SO ******* SHITE AS WELL **** OFF OH MY ******* GOD MAN

  • whussa29 Waqas Hussain (@whussa29) reported

    @virginmedia My monthly in contract price is going up by £9.00 by May. However, in the email it says that I can cancel before March 2023(without any fees) when I ring to cancel I get told I have to pay cancellation fee??? Explain?