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Virgin Media outages and service status in Shipley, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Shipley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 10, 11:21 PM GMT+1.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 9% Total Blackout (9%)
  • 3% Phone (3%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Dewsbury, Leeds, Wakefield, Bradford, Halifax, Batley, Harrogate, Keighley, and Cleckheaton.

CityProblem TypeReport Time
Dewsbury Internet 10 hours ago
Leeds Internet 2 days ago
Dewsbury Internet 2 days ago
Leeds Internet 2 days ago
Wakefield TV 3 days ago
Bradford Internet 3 days ago

Nearby cities with recent reports

Batley

10 recent signals

4 days ago
Halifax

6 recent signals

3 days ago
Leeds

4 recent signals

2 days ago
Bradford

3 recent signals

3 days ago
Dewsbury

2 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

  • sneakybutcha
    Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England

    @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

  • jamiewhalley87
    Jamie Whalley (@jamiewhalley87) reported from Wakefield, England

    @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • plrw2010
    Paul Waite (@plrw2010) reported from Leeds, England

    @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

  • francesktaylor
    Mosaicmania (@francesktaylor) reported from Otley, England

    @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

  • MENorthAffinity
    Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

  • Debbie_Cleo
    Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England

    @virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department

  • badlydrawnroy
    Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

  • Aidan1964
    Aidan Carey (@Aidan1964) reported from Wakefield, England

    @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

  • leedsfan91
    james Staniforth (@leedsfan91) reported from Leeds, England

    @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

  • fastnodeceo
    Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • JaviEnNZ
    Javi 💙💛 ۞ (@JaviEnNZ) reported from Halifax, England

    Under no circumstances ever sign anything with @virginmedia. It's probably the worst company I've ever dealt with.

  • JamesWall67
    James Wall (@JamesWall67) reported from Harrogate, England

    @virginmedia Morning! Any chance of providing the service that we all pay for today?

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • JoeMHirst
    Joe Hirst (@JoeMHirst) reported from Halifax, England

    @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hedge99
    hedge (@hedge99) reported

    @virginmedia a need help with my house move

  • DavidSh77116164
    David Shaw (@DavidSh77116164) reported

    Is at @virginmedia broke? My services doesnt work, Web chat doesn't work, been on hold for ages. Disgusting service.

  • bhoyjohn1888
    John Cameron (@bhoyjohn1888) reported

    Dear Lord. How crap is Virgin media customer service?

  • HammondMilly
    Melitha Hammond (@HammondMilly) reported

    @virginmedia I’m trying desperately hard to keep my child safe online. He has SEN and has spent £300 in over 18 websites since he was 13. I used essential security to lock these from my router however it hasn’t worked for months. Feel really let down!

  • DrPJSullivan
    Dr. Paul J. Sullivan (@DrPJSullivan) reported

    @_HadleyGamble @virginmedia A common "customer service" complaint across many companies. Poor service is expected these days.

  • Bloodrave1984
    Jim Harrigan (@Bloodrave1984) reported

    @virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode

  • NRandonFactor
    Neil Randon (@NRandonFactor) reported

    Virgin Media broadband has been down all morning. Tried twice to speak to someone but held in queue for now more than three hours. Utterly useless @virginmedia

  • kevin0403
    Kevin Burke (@kevin0403) reported

    @virginmedia can you tell me what your issue is? Over a week to try and speak to someone and no further forward, currently been in a queue for over 3hrs?

  • JustAnAlienOk
    RogerSmithUpInThisBitch (@JustAnAlienOk) reported

    @virginmedia Estimated fix time 13th May is ridiculous. What’s the point of spending that much money if it always stops working every month?

  • andyduncan84
    Andy Duncan (@andyduncan84) reported

    @virginmedia I’m having problems with your newly installed service. Your chat service is rubbish & I’ve been on hold for over 45mins! This is not a great start! Someone better get in touch with me soon or I’ll be cancelling my direct debit!