Virgin Media Outage Report in Shipley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Halifax, Leeds, Cleckheaton, Elland, Wakefield, Dewsbury, Harrogate and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi | |
| Halifax |
Wi-fi | |
| Halifax |
Total Blackout | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Wendy Burn 🌈
(@wendyburn) reported
from
Ilkley, England
@Frostific @virginmedia Its a known issue in Ilkley. They are “working hard”but it’s “really “complex”.
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
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👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Hawkins
(@superssonic) reported
@virginmedia My friend just called saying they just lost 5g but 2g and wired is fine. Clearly not just me then. Whats going on as tech support said they have not heard of this.
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JDavies
(@6TallMidgets) reported
@Mae 18 down? What is this 2009? And that's what they say the package is, my Virgin media plan is supposed to put out 100mbps but I'm lucky if I get half that standing 3 ft away & after 6 months they still haven't fixed ****
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Claire Timbrell
(@claire_timbrell) reported
@virginmedia what do we need to do to speak to an actual human about our complaint. You sent us a letter to contact you and that is near impossible
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Ryan Sims
(@Ryansims9) reported
@virginmedia No, I rang the customer service number and the only way I could speak to anyone is to go through (I’m leaving) option.
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angie leathers
(@angieleathers) reported
@virginmedia I have been waiting to be connected since the biginning of October, the problem is the previous owner of the address cut through the wire and I need to be re concerned, I desperately want WiFi is there a way of giving me extra data on the phone as a good will gesture
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Russell Westbrook 🇳🇬
(@Jubz_np) reported
@virginmedia my service isn’t working for some reason it keeps saying calls to this number are currently not being connected I cannot call any of my contacts anyway to fix this?
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The Gaffa🔌
(@ako_essex) reported
@virginmedia WHY IS THE APP NOT WORKING
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Mike Webb
(@mikewebb227) reported
@virginmedia Supervisor was supposed to call me last night. Phone rung once then hung up. Was watching PM on phone at the time. Totally appalling service for a perfect customer of over 10 years
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Adam Floyd
(@Nads35) reported
Hey, @virginmedia maybe you can let people know when you have planned maintenance on our broadband service, especially when so many people are working from home!! My wife had to cancel her toddler classes this morning because of you!!
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jade♡
(@jxde_cxurt) reported
@virginmedia The services have been down twice today in South Manchester where I live and its saying they wont be back until 2pm tomorrow? Is there no chance of the wifi being returned any earlier as I have Uni Studies. This is the 5th time in 3 weeks🙃