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Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Wakefield, Bradford, Leeds, Batley, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax Wi-fi 17 hours ago
Wakefield TV 17 hours ago
Bradford Wi-fi 22 hours ago
Halifax Total Blackout 1 day ago
Leeds Wi-fi 1 day ago
Halifax Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • vid_mitra8
    Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...

  • Yuz6Yusof
    Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, England

    Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

  • francesktaylor
    Mosaicmania (@francesktaylor) reported from Otley, England

    @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • jamiewhalley87
    Jamie Whalley (@jamiewhalley87) reported from Wakefield, England

    @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

  • Gstraitz
    Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • fastnodeceo
    Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • MissModette
    ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

  • Laney322
    Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, England

    Question for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.

  • ScampyFryNinja
    Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • brianhepburn1
    brian hepburn (@brianhepburn1) reported

    @BorisJohnson @virginmedia @O2 You, of course, due to being a parasite who is entirely incapable of being honest with the public, deliberately fail to mention that other operators are re-introducing roaming charges

  • StephanieCC11
    StephanieCC (@StephanieCC11) reported

    @virginmedia could you please add a link to your website that tells customers how to get in touch regarding a deceased customer? No facility to search. No obvious option to phone or email? Its not very helpful. Would appreciate contact details please.

  • AshFrith
    Ash Frith (@AshFrith) reported

    @virginmedia hello, I’ve spent half@hour trying to speak to someone via various methods on your website and phone and I’m not getting anywhere can YOU help me Twitter elf

  • jezmyers
    Jez Myers (@jezmyers) reported

    @virginmedia Not if I have to give a month's notice - hence the problem!

  • MapdraughterUK
    Carto Crazy 💙 #FBPE (@MapdraughterUK) reported

    @BorisJohnson @virginmedia @O2 Yet another desperate attempt to hang onto the shirttail of someone doing something good

  • RichardGreenla1
    Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)

  • drone5277
    ⬡-Drone #5277 (@drone5277) reported

    @BorisJohnson @virginmedia @O2 Never mind the fact that most networks have already reintroduced roaming charges, you incompetent, dishonest moron.

  • jesperg29
    jesperg29🇩🇰🇬🇧 (@jesperg29) reported

    @NadineDorries @virginmedia @O2 This is untrue. And the move bu Virgin etc., is a packaging issue. Similar to the fact that for £8 extra a month I have free roaming in Brazil, US and Australia.

  • SunnyHair5
    Sunny Hair (@SunnyHair5) reported

    @virginmedia Done that many times, no notice that system will go down. Due to Covid can't go to office so WFH yet broadband doesn't work or TV. This happened for 4 hours on Friday in my area and now again, what am I paying for?? I would like someone to contact me asap about this!!!!

  • EdwinaLL
    La Reine des Metaphores (La sagesse des vielles) (@EdwinaLL) reported

    @NadineDorries @virginmedia @O2 Stop lying Nadine. You may write (crap) fiction but in your day job at least try to tell the truth.