Virgin Media Outage Report in Shipley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Shipley come from postal codes BD18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Leeds, Huddersfield, Shipley, Wakefield, Harrogate, Liversedge, Pudsey, Cleckheaton, Dewsbury and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Batley |
Total Blackout | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Bradford |
Internet | |
| Bradford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
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Sunny The Desh Pope
(@DeshPope) reported
from
Bradford, England
@virginmedia yooo anybody able to help me with is WiFi? It’s all just gone down
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!
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Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@virginmedia Got a letter from a debt company saying we owe you £329 & your not even our internet/BB/phone/tv provider! Rang numerous time & been hung up on or we can’t proceed because we need your password, DONT HAVE A DAMN PASSWORD BECAUSE WE DONT HAVE AN ACCOUNT!!
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Aimee
(@aimeereynoIds) reported
from
Leeds, England
@virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic
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Joe B
(@JosephB15549606) reported
from
Bradford, England
@virginmedia your broadband is so bad it’s ten time worse than Covid 19
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Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@richardbranson @virginmedia never had an account with yourselves yet we have received a debt agency letter & bill saying we owe you money we have been with @SkyUK for nearly 10 yrs ADVISE ASAP
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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Danny Bennett
(@DannyJBennett) reported
from
Gildersome, England
@virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia shite service again, no internet since 11:50, supposedly no issues in area.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story
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Steve Matthews
(@stevem2009) reported
from
Harrogate, England
@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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oluseyi dada
(@oluseyidada) reported
@virginmedia please help sort billing issues. Phone calls and complaints not helping. Frustrating.
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Eva Birdthistle
(@evabirdthistle) reported
@mothermacspub @virginmedia The 83 included VAT, but looking at the bill online, they charged us for end of December to end January when we had no service at all because of the move. They said they wouldn't charge us...
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Andy Lowin
(@twosneverlose) reported
@virginmedia on to day 6 of not being able to talk to someone in your customer service team about my contact coming to an end. 45 mins on hold and then cut off. Must be 20 times now. Any other way to get through? #frustrated
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Ismael Florit
(@ismaelflorit) reported
Waiting 40 minutes on the phone to cheekily be asked: "Why have you not called us for 2 years? We could have made that package cheaper all this time" (Allegedly £47 to £25). This @virginmedia, is how you make sure I never return - you'll gladly rip us off until we realise so.
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Alex
(@lightsofroy) reported
@virginmedia Your organisation has got to have some of the worst customer service I have ever experienced. No webchat facility. Tried to call, placed on hold for 45 mins and then disconnected. Tried to go to social media, can’t do anything and directed to text. Tried to text and have been 1/2
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🎭🏴not-so essential worker
(@Djfoldy69) reported
@virginmedia I've tried phoning, email, online chat even your WhatsApp service. Seems like I'm being avoided as I want to change my services. If I don't get contacted soon I'll be leaving to go with @skytv 1/2
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Joe
(@JZA_RZA) reported
@virginmedia Somebody rang to discuss my package. When I said I wanted to discuss my package, I told them I wanted to cancel my tv and go broadband only they told me they couldn’t assist me. Seems as though you only want to talk when you can get more money out of people.
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inF Embo
(@AyyEmbo) reported
@virginmedia I understand but how is this going to be resolved? The hub is clearly not working. And as for the ips. They are suppose to be dynamic but because you don't release it is static. I can have the ip for up to maybe 8 months without it changing
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Darren Matthews
(@darren_d_k) reported
@virginmedia What contact link? All I want to do is cancel my services now my contract has ended. It shouldn't be difficult but apparently making it easy for customers to do that is. It's now 22 hours since I was transferred to the customer relations team
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Eva Birdthistle
(@evabirdthistle) reported
@thesilvervoice @virginmedia Seemingly they charged us for end of December to end January when we had no service at all because of the move. They said they wouldn't charge us, still on hold waiting to talk to someone. Tra la la <- loosing it