Virgin Media Outage Report in Shipley, Bradford, England
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The latest reports from users having issues in Shipley come from postal codes BD18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Leeds, Batley, Shipley, Bradford, Wakefield, Harrogate, Huddersfield, Liversedge, Pudsey, Cleckheaton, Dewsbury, Ossett, Heckmondwike and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Leeds |
Wi-fi | |
| Halifax |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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James Bairstow
(@Stowy83) reported
from
Bradford, England
@virginmedia Sick of poor customer service
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👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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Wendy Burn 🌈
(@wendyburn) reported
from
Ilkley, England
@Frostific @virginmedia Its a known issue in Ilkley. They are “working hard”but it’s “really “complex”.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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Paul Farndale 🏴🌧
(@paulthebantam) reported
from
Bradford, England
@DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Treacle ****
(@catprodder) reported
@virginmedia They haven't told me what the problem is and every day they give me a new estimated fix time. Today they have advised the fix time is 24.6.22. It hasn't been working properly since 16.6.22.
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Careen Livingston
(@Theresa_ladyL) reported
@virginmedia Right now I'm not sure. The request went through customer retention but the last person I spoke to said he was from The Cable Care team. He advised that a manager would call back that evening 20/06/22!
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Gillian Jones Designs
(@GillAJones) reported
@virginmedia My mother can speak for herself and has already sent a letter of complaint. I felt this practice should be highlighted because I don't it to want it to happen to others. According to the "helpline" it is mainly "elderly customers" to whom this happens.
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Welby McRoberts
(@welbymcroberts) reported
@virginmedia I understand, however I already informed your retentions team about this, they agreed there wouldn't be any further contact. Theres also no point in requesting that, as 30 days later I wont be a customer. It also *SHOULDNT* take 30 days to update your CRM system to not send spam.
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K
(@chehak9) reported
@virginmedia You have cancelled the technician visit saying it’s an area problem and it will be fixed Monday 2 days ago!!! Nothing has been fixed I’m using my 5G to be able to work from home. This is not acceptable
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Graham
(@SupremeGx) reported
@virginmedia honestly has the worst customer service and telephone IVR system. How they retain customers is beyond me, I’ve had an issue for 2 months with weekly phone calls and complaints and I get nothing back
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keithbucknall
(@keithbucknall) reported
@virginmedia As mentioned no point calling CS so decided to find out myself the issue. Looks like its a local cable break in the area effecting alot of households which needs digging and repairing, MTR tomorrow/Friday
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Sara Clark
(@SaraCla82352859) reported
@virginmedia Thank you. I have spoken to Ren in collections. He has informed me that my account will be cancelled today and I owe no money. Let's see if I receive the e mail to confirm this or not...I have no faith in virgin media anymore. Thank you for your help today
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Janet Herbert
(@JLV1973) reported
@virginmedia I’ve been a customer for years ….. the ISP was done by contractors weeks ago and I was advised yourselves would contact me, the old ISP is what I’m running off at the moment and signal is shocking?
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Peter 💜🐈🎸🎵☕
(@PeteYourDoom) reported
@ChinnyVision In a few years, it'll all be **** as the PSTN stuff is being moved over onto the Broadband lines. i know my Virgin Media is changing next month. Phone now lugs into back of router