Virgin Media Outage Report in Shipley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Halifax, Heckmondwike, Sowerby Bridge, Huddersfield, Bradford, Wakefield, Yeadon, Cleckheaton, Brighouse, Liversedge, Dewsbury and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Chirpy Frances
(@chirpyfrances) reported
from
Wakefield, England
Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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Gary Fretwell
(@GaryFretwell1) reported
from
Wakefield, England
@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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Huddersfield Times
(@HuddersfieldTi2) reported
from
Huddersfield, England
@iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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#hellomynameisSuzie
(@suziealderton) reported
from
Silsden, England
@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AJ
(@Countdown_Filth) reported
@virginmedia I've recently had a Hub3 installed because of the telephone adapter exercise. The Hub3 is known to be "flaky" and so it is proving!! It DAILY drops out for a few minutes which causes problems as I work from home. I need a replacement asap. Please advise.
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Tej_TheGrandchamp
(@Tej_Grandchamp) reported
@virginmedia I didn't know I was been charged for virgin TV, I never ordered virgin TV nor did I get a box to set up virgin TV. Check your end and you will see, this has never been used. I have been paying for this for the last 10yrs, believing this high premium was for fast internet.
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Martin Cheyne
(@MartinCheyne1) reported
@virginmedia when will I get my call back? Rang this afternoon to cancel my account and was promised a call back if we were accidentally cut off. We were cut off (seemingly lots of checks needed to cancel after over 20 years as a customer). No call back yet...
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qbahmed
(@qbahmed1) reported
@virginmedia another huge failure from the top worst service provider no matter how many complaints I keep putting still no response. The customer service is taking this company down they just keep hanging the calls with no outcome bud just high BP
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SunderlandLollipops 🐝💙
(@SunderlandLolly) reported
@virginmedia I tried Whatsapping you. I was told problem was rectified. It's not. Tried asking again, and was told there are no agents as you are all busy.
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Jackie Pinks
(@jackiep65) reported
@virginmedia Your grid clearly cannot cope. There is absolutely nothing wrong with the cables or the hub. It’s the amplifier or some other external cause. Complaint will be going into ofgem if you don’t sort it out. And I am currently telling anyone thinking of signing up to go elsewhere.
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Badmanners
(@JohnRelen1) reported
@virginmedia I am an 85 year old pensioner your company takes advantage of us pensioners you think we are brainless idiots so you add channels to their basic package without our permission and you you have still not sorted my TV services issue yet
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Stephen MacArthur
(@josemac1971) reported
@virginmedia I managed to renew my contract after over 3 hours on the phone... I was advised via the original WhatsApp chat that my 2 tivo boxes would be upgrade but that couldn't be done yestarday All things considered I'm extremely disappointed and would love a call from your complaint dept
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DubUnited
(@howzatcp) reported
Virgin media down and they are off Sunday including tech support couldn’t make it up
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Casey Morrison
(@caseymorrison) reported
@virginmedia Hi there, I’m stuck in a loop where I can’t log in nor can I reset my password. My account is there but doesn’t seem connected to any emqil@address. Can you help?