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Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Batley, Leeds, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, and Pudsey.

CityProblem TypeReport Time
Bradford Internet 3 hours ago
Halifax Internet 8 hours ago
Bradford Internet 11 hours ago
Halifax Internet 14 hours ago
Halifax Wi-fi 15 hours ago
Halifax Wi-fi 17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • harryd20200
    Haz (@harryd20200) reported from Wakefield, England

    @virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.

  • D1e9a7n8o
    Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....

  • shaunyp8471
    Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.

  • SharonBradbury
    Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia We are a customer but this particular cabling just services the houses below.

  • Liamstead13
    Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if my router is not working how am I meant to make a phone call from a landline phone

  • rizzy_7
    Rizzy Mo (@rizzy_7) reported from Bradford, England

    @virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.

  • ste_sundance17
    Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution

  • steno22
    Rebecca Stenson (@steno22) reported from Wibsey, England

    @virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.

  • BuntysBoutique
    Bunty's Boutique (@BuntysBoutique) reported from Gildersome, England

    @virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.

  • binxl
    Binder Xavier Lal (@binxl) reported from Wibsey, England

    Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......

  • pjam62
    Phillip Jameson (@pjam62) reported from Gildersome, England

    @virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.

  • ste_sundance17
    Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for

  • D1e9a7n8o
    Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @richardbranson How about you “race” to improve your shit Virgin Media services

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)

  • SharonBradbury
    Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

  • gemma_houlston
    Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Fine_ivy
    Jennifer Elliott (@Fine_ivy) reported

    @virginmedia I am really unhappy with the level of service I have received, first of all I had not been told that my contract had finished on my broadband so I was therefore charged extra for nearly a year, and now I can't even use your services, why did I renew with this company!!!

  • MrHuskyx
    Husky (@MrHuskyx) reported

    @virginmedia wtf is the point in telling everyone the same thing! Some us like myself pay £151 a month for this ******* shite. Either tell us when it’s coming back or refund everyone for loss of service. A don’t want your ****** bot response. Cheers not!

  • Air04__
    UNCNSR UR LIFE (Andrew) (@Air04__) reported

    @virginmedia so my connection speed is below half and now I can’t get tech support online or by phone wtf.

  • louise8372
    louise boston (@louise8372) reported

    @virginmedia Just getting worse - now just bbc1! Not resolved yet - poor

  • DaddyGruffalo79
    Daddy Gruffalo (@DaddyGruffalo79) reported

    @virginmedia My box has completely reset and wiped all my recordings and now won’t connect to the network!!

  • OneManAndADog
    Paolo (@OneManAndADog) reported

    @Tiffany65544319 @virginmedia Even in Northern Ireland apparently as I got a phone call from my elderly relative due to my role as family tech support.

  • sarahmartin0312
    Sarah Martin (@sarahmartin0312) reported

    @virginmedia @tandcbroking I would check your website for a service status update but it isn’t working.

  • EmmaBabeyy93
    Emma Carr (@EmmaBabeyy93) reported

    Virgin media are absolutely shite. Nothing but robbing little snakes that take your money but incapable of providing the service that you pay for. Snakes they are

  • DD16498
    Di Dalgity (@DD16498) reported

    @virginmedia Well, it's not good enough! Can't get on to the website, app isn't working and just forget about phoning! Only option left is to read a four line message on twitter! No updates, no reasons! For a communication company, you're pretty bad at communicating your customers.

  • sparklefinger5
    sers (@sparklefinger5) reported

    @virginmedia Nearly 4pm still no fix? When might we get our services back?