Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shipley, Bradford, England 12/15/2025 21:20

December 15: Problems at Virgin Media

Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shipley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Leeds, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury, Harrogate and Elland.

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City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomHalifax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia let down again. same thing every year told different things by different people. Sky here I come

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...

  • leftfield289 Andrew Davies (@leftfield289) reported from Ilkley, England

    @virginmedia It was a marketing letter I received for free installation but I was charged fee on my first bill. Accounts team promised to refund after customer service passed me on to them but they never auctioned it.

  • ataraxianautist 👻 Ghosty Goo 👻 (@ataraxianautist) reported from Guiseley, England

    @virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave

  • MeKeiron KDH (@MeKeiron) reported from Leeds, England

    @virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through

  • paulthebantam Paul Farndale 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌧 (@paulthebantam) reported from Bradford, England

    @DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.

  • leftfield289 Andrew Davies (@leftfield289) reported from Ilkley, England

    @virginmedia you did it again! Another hour of my life trying to get a complaint resolved. They worst customer service I’ve ever experienced.

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.

  • SamanthaCarmic7 Samantha Carmichael (@SamanthaCarmic7) reported from Leeds, England

    @virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄

  • wendyburn Wendy Burn 🌈 (@wendyburn) reported from Ilkley, England

    @Frostific @virginmedia Its a known issue in Ilkley. They are “working hard”but it’s “really “complex”.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • claire86488704 claire (@claire86488704) reported

    @virginmedia He said we needed the WiFi pods because the room our router in is fine but any other room in the house it’s not good. He’s replaced the router and that’s not the problem. Can you send out some WiFi pods to me please?

  • StuttardJordan Jordan Stuttard (@StuttardJordan) reported

    @virginmedia Virgin Media TV has been down all day long, what is happening?

  • gregtank Greg Tank (@gregtank) reported

    @virginmedia Hi John, this isn't helpful. What do you suggest as the pre install team: 🚫 do not know what pre install external works are required 🚫 do not know pre install timescale 🚫 cannot directly contact Kier who apparently submitted the permit @virginmedia system is broken.

  • Keith_EI5KO Keith Wallace (@Keith_EI5KO) reported

    @virginmedia What a disgrace / waste of time trying to deal with issues...A Message service that is automated and says it will connect you with a HUMAN....Which never happens and then 45m to 1 hr waiting time on the phone...Who would be bothered. :-(

  • gregtank Greg Tank (@gregtank) reported

    @bt_uk Yes, placed cancellation and have been adjusting week on week as @virginmedia have been taking so long. 3 times I extended no problem, this time nothing was different and I was told over the phone it had been extended again but that wasn't true and now we're left with nothing.

  • Adham64553644 Adham (@Adham64553644) reported

    @virginmedia Is cutting the direct debit the solution then to get you going? Happy to do that

  • Karen19591 Karen (@Karen19591) reported

    Unfortunately i still have no WiFi. I rang customer service again to be told that my booking for tomorrow had been cancelled and it will now be. Once again let by @virginmedia.

  • TheYorkshireTom Tom Ⓥ (@TheYorkshireTom) reported

    Internet has been **** since last night so I haven't been able to play the new battlefield yet. I feel like virgin media is intentionally trying to push me into an early grave.

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!

  • dboopy1 dboopy (@dboopy1) reported

    May not be able to stream today! Mr Virgin Media has let me down 🙄 we'll see how it goes, hopefully the wifi will return soon !!🤞