Virgin Media Outage Report in Shipley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Halifax, Cleckheaton, Leeds, Elland, Wakefield, Dewsbury, Harrogate and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Bradford |
Total Blackout | |
| Bradford |
Total Blackout | |
| Bradford |
Phone | |
| Halifax |
Internet | |
| Bradford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia is down. Again!!! Shocking service for a rip-off cost!!
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Marcus UK
(@MarcusUK5) reported
from
Leeds, England
When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia
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Ben Turner 💥
(@AdventuresofBT) reported
from
Leeds, England
@virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
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FanExperienceCompany
(@FanExperienceCo) reported
from
Leeds, England
@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Jason Hemingway.
(@BesaJason) reported
from
Brighouse, England
It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.
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Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!
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Nicki Wardle
(@nickiwardle69) reported
from
Guiseley, England
@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.
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Michael Lockley #TheLostPaintingOfLagstoneHall
(@LagstoneHall) reported
from
Leeds, England
@ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .
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Chris Jay
(@CJay69) reported
from
Brighouse, England
@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
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Hassan Farooq
(@hass770) reported
from
Leeds, England
@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
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Louis Sharpe
(@LouisJSharpe) reported
from
Leeds, England
@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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badreldin
(@badreldin) reported
@virginmedia your customer service and pre installation team are the most competent and worst to speak with. Total disregard to customers actual questions and utter disrespect through constantly interrupting them and hanging on them. Abysmal company and abysmal service 3/3
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Jon smith
(@Jonthetanksmith) reported
@virginmedia Done all of that and still no good. I think its down to it being 6 years old.
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Lee-anne
(@_longmore) reported
@virginmedia Have done. Still not working
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Bubba
(@KjBubba) reported
@virginmedia what the hell is going on!! Have had no internet since 1130pm yesterday!! Apparently no problems in my area BS14 0RW however my TV sys your servers are down. My hub is flashing green. I have turned everything on and off and still the same! It's a joke!!!
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steven leader
(@gaaloud) reported
@virginmedia Since I have been forced by yourselves to restart my router I am back to where I have been loads of times in the past lots of trouble getting my PS4 to connect to the router and for years I have not been able to wifi connect to it I have had to connect via an Ethernet cable
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Edward Thomas
(@eddiet1982) reported
@virginmedia Please can you give me a customer service number that I can actually speak to someone. You are charging me £67 month just for Internet, as my 18 month contract expired. Been trying to get through for the last week.
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Lisa
(@LisaMin01) reported
@virginmedia - what an absolute joke! My 87 yr old mother in law’s phone line has been down since Wed 4th. It is connected to her Life Line pendent as she lives alone and is prone to falling. Your urgent call-out is Wed 11th May!!!!!! She currently has no Life Line - Shame on You
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artisticwitch24 ♒
(@artisticwitch24) reported
@virginmedia hi - I was wondering if you could help me ... I had an account with you a few year back which I need to chat about regarding a discovery I have made .. I have tried calling but I don't have an account number or landline with you and I have no paperwork anymore !
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Niall Griffiths
(@NiallGriffith14) reported
@virginmedia About as useful as an ashtray on a motorbike. I've cancelled and I can't wait to leave. Absolutely outrageous service and customer response. Worst ranked broadband company on trustpilot format reason. #nosurprise @ofcom
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Brittany Howard
(@Brittan66783252) reported
@virginmedia Just goes to prove how shocking your internet is, it says I can click on the link sent earlier to tell you I'm having issues but there is no where on the link to do that