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Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Leeds, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax Total Blackout 2 hours ago
Halifax Total Blackout 8 hours ago
Halifax Internet 9 hours ago
Halifax Total Blackout 9 hours ago
Batley Wi-fi 11 hours ago
Bradford Wi-fi 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

  • SUMBoiii_
    Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!

  • Aletdownofstate
    Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.

  • MichelleTownhil
    Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media

  • thirstykirsty77
    thirstykirsty77 (@thirstykirsty77) reported from Halifax, England

    No service from @virginmedia good job I still have a DVD player! Chosen entertainment.. Spaced. 😁

  • Aletdownofstate
    Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠

  • Bhamjee786
    Mohammedbhamjee_ (@Bhamjee786) reported from Dewsbury, England

    Why do i still have 1 bar connection in my house @virginmedia fix up pls

  • debbi_kelsey
    DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

  • CLane_89
    Chris (@CLane_89) reported from Thornton, England

    @RickScottFlynn @disneyplus @virginmedia More for me rather than Gracie 😂 £50 isn’t that bad either to be fair.

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.

  • BeckyFirth76
    Becky Firth (@BeckyFirth76) reported from Southowram, England

    @virginmedia I'm having issues deleting a device from the TV go app. It just doesn't do anything when I press replace. Please help!!!

  • Crow666Steve
    Stevie Crow (@Crow666Steve) reported from Bradford, England

    @virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .

  • SUMBoiii_
    Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia

  • laurenemily234
    Lauren 🧚🏻‍♀️ (@laurenemily234) reported from Leeds, England

    @virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScouseJesus
    Mikey Rawlins (@ScouseJesus) reported

    @virginmedia After over 30 minutes of waiting to speak to someone I explained my situation of not getting a call back last Saturday where it was promised to me the issue would be sorted. The person told me to hold while they looked into it and after about 3 minutes the call was ended

  • DavidCo32778841
    David Coombs (@DavidCo32778841) reported

    @virginmedia Fact that you cant talk directly to customer services without painful loops through menu choices

  • DavidCo32778841
    David Coombs (@DavidCo32778841) reported

    @virginmedia Listening to tedious, repetitive script that has to be read; inability of staff to respond to knowledge of customer; repetitive nature of process - carry out basic checks when you encounter problem, follow same process online then do same thing twice more when talking on phone,

  • mattypanton
    Matthew Panton (@mattypanton) reported

    @virginmedia My some uses the phone contract. A cap was meant to be applied. It wasn't and he's incurred data charges. Complaint ref C-110122682

  • P_M_H2016
    MrsMrs (@P_M_H2016) reported

    @virginmedia Daughter in Law tried for over an hour this morning before getting cut off..finally got through and was told to call back in two hours…got through again & message said call back later…difficult with two under 5s. Hopefully tomorrow. Charging enough for a service u can’t provide

  • nicolam604
    nicky (@nicolam604) reported

    @virginmedia terrible service and can’t get through to cancel services !!!

  • brianholt24
    Brian Holt (@brianholt24) reported

    @OffMyNoodles @MichaelBrailsfo @virginmedia I gave up and wrote to them to cancel my broadband service because they were charging me £60.50 per month whilst advertising 26.99 for new customers. Today I got notification that the charge will increase by 3.25 in March. I cancelled my DD

  • Jessica12351588
    Jessica McRae (@Jessica12351588) reported

    @virginmedia I can connect to my Wi-Fi but it says no Internet connection? I don’t own the Wi-Fi my relative does I’ve unplugged and plugged it back in nothing is working? Is there an issue on your side at all? Many thanks

  • dylanbirch97
    Dylan Birch (@dylanbirch97) reported

    @virginmedia the sheer lack of communication for elderly vulnerable customers is just another reason why I am joyous to have the option to cancel your diabolical service. Is there any hope of getting through to someone?

  • BenusJack
    Jáckßèѧþñ (@BenusJack) reported

    @niallsmith91 @EwanMacKenna question the science on RTE? Virgin media? He is being paid a lot of money because Spotify think they will recoup more than they are paying him. And don't want to lose his show. That's it. I think that RTE is ****. I don't have a right to stop paying my TV license. I'll survive.