Virgin Media Outage Report in Shipley, Bradford, England
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The latest reports from users having issues in Shipley come from postal codes BD18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Halifax, Batley, Leeds, Shipley, Bradford, Wakefield, Harrogate, Liversedge, Pudsey, Cleckheaton, Dewsbury, Ossett, Heckmondwike and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Huddersfield |
Internet | |
| Halifax |
Total Blackout | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Huddersfield |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.
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Steven Amani
(@steven_amani) reported
from
Harrogate, England
@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
And still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Hyde
(@GrahamHyde) reported
@mariemillward @virginmedia I'm not on virgin because the service was poor so it makes for an fun call when they insist I do use Virgin. You can block nuisance numbers or pull the landline out of the wall!!
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paul
(@macwool) reported
Why are Virgin media attempting to draw money from my account via my debit card when I’m not a customer? Have they been hacked? Have they an employee whose using their name attempting to fraudulently scam money from members of the public?
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Emma Chapman Jewels
(@emmacjewels) reported
Shocked by #virginmedia customer service. Trying to get broadband installed and they have cancelled four times. Promises of having me up and running within a week have now stretched to a month. No one ever gets back to me
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Alex Knight
(@aktheknight) reported
@virginmedia Having issues logging in to webmail where I just get told "Your mailbox is not available", I've tried calling the phone number shown but it's always engaged. Is there a number I can contact someone on?
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William Killiner
(@GSXBoy) reported
@virginmedia If I don't get a resolution today over this phone ****, then I'm posting a scathing attack on YouTube over the scandalous way that Virgin treat loyal customers. Loyalty should not be rewarding with indifference and lies!
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Yesterday 3 new boxes installed after weeks of problems. Just turned on tv..no signal. Tried another, same. Phoned & told wait times r long. Advised go on line & try to sort it. I am not a feckin tv engineer but a paying customer who is thinking of going back to Sky.
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Paul May
(@PaulMay9115) reported
@virginmedia @PdunnPaula Don't bother calling customer services, they are literally the most unhelpful people I have ever had the displeasure of dealing with
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Spokee
(@spokee93) reported
@PaulMay9115 @virginmedia @PdunnPaula I always get restart router even after I tell them I done that and it fixed it but 10 mins stopped working so on the phone it works goes back down like I told the guy it would
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Simon Redican
(@SimonRedican) reported
@virginmedia I have no broadband in se12 and I can’t register loss of service. Your app says there are no issues - I have followed all instructions and checked all cables. Please do not charge me for this service as it doesn’t work
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Vicalyn07
(@vicalyn07) reported
@virginmedia so annoyed with you at the moment. Went down last for 4 hours. Now gone again. It's not my box. Dad 23 doors down has the same issue. Working from home so now not getting paid. Wtf is going on with you. Your call center are also useless