Virgin Media Outage Report in Shipley, Bradford, England
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The latest reports from users having issues in Shipley come from postal codes BD18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Halifax, Bradford, Huddersfield, Shipley, Wakefield, Harrogate, Liversedge, Pudsey, Cleckheaton, Dewsbury, Ossett, Heckmondwike and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Halifax |
Wi-fi | |
| Bradford |
Wi-fi | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simone
(@Simownmatthews) reported
@virginmedia Hi, I would like to cancel my wifi. Im too buys to be on the phone talking, is there a live chat option I could have please?
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Rachael Smith
(@rainbagel) reported
@virginmedia Want to cancel my contract. I started talking to your bot on WhatsApp but it stopped responding 2 hours ago 🙄
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Anne Davis
(@IHTP67) reported
@virginmedia dialling your team currently been on hold for 25 mins not spoken to anyone. Trying live chat at the same time get a bot who wants to use WhatsApp. I want to use my laptop and chat with an agent Going around in circles unhappy customer here.
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AndyBoldBoy
(@AndyBoldBoy) reported
@virginmedia Why in good name of holy **** does my internet keep cutting out constantly? If you offer me a new wifi hub i'll go berserk, just let me get the internet service I pay for, get it sorted ASAP you gremlins.
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Wesley Fry
(@Wesfryday) reported
@virginmedia I’ll be switching service suppliers, far quicker and won’t be treated like dirt
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Bob Slaymaker
(@Bob_Slaymaker) reported
@virginmedia Been on hold for over an hour and just got cut off.l again. Second time this week. Absolute shambles of a company. Loyal customers = cash cows. I’ve always been happy with the service and product for the last 15years but enough is enough.
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Gillian Jones Designs
(@GillAJones) reported
@virginmedia Yes, it is resolved. What I am concerned with is that this is a policy that @virginmedia put in place and no one in the organisation seems to understand why that was a bad idea.
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marc
(@bighandsmassuer) reported
@virginmedia I’ve done it through the app, it doesn’t really give me a better deal, tells me to talk to somebody! I was three weeks with slow running internet due to a faulty router, took that long to sort
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A J N 🇺🇦🏴🇮🇪🇪🇭
(@AJN1967) reported
@virginmedia Not waiting another 1hr+ Shocking service
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AndyBoldBoy
(@AndyBoldBoy) reported
@virginmedia I'm sorry but you offer the worst service imaginable, Constantly sending out new Routers which work for 2 months to keep us from leaving just to nuke our internet off the face off the earth, Horrible service