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Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Leeds, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, and Pudsey.

CityProblem TypeReport Time
Batley Internet 1 hour ago
Halifax Total Blackout 15 hours ago
Halifax Total Blackout 20 hours ago
Halifax Internet 21 hours ago
Halifax Total Blackout 21 hours ago
Batley Wi-fi 23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia

  • ste_sundance17
    Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!

  • Aletdownofstate
    Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.

  • thirstykirsty77
    thirstykirsty77 (@thirstykirsty77) reported from Halifax, England

    No service from @virginmedia good job I still have a DVD player! Chosen entertainment.. Spaced. 😁

  • RuthBilhamArt
    Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England

    @virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....

  • Aletdownofstate
    Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.

  • Liamstead13
    Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone

  • gavcav1
    gavcav (@gavcav1) reported from Dewsbury, England

    @virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.

  • ste_sundance17
    Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for

  • Liamstead13
    Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if my router is not working how am I meant to make a phone call from a landline phone

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!

  • Crow666Steve
    Stevie Crow (@Crow666Steve) reported from Bradford, England

    @virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .

  • Bhamjee786
    Mohammedbhamjee_ (@Bhamjee786) reported from Dewsbury, England

    Why do i still have 1 bar connection in my house @virginmedia fix up pls

  • debbi_kelsey
    DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshtJax
    Jax Teller (@JoshtJax) reported

    Virgin media is honestly the worst ******* internet provider out there

  • tuiman84
    Gareth Edwards (@tuiman84) reported

    @virginmedia I’ll be still chasing it up and I’ll just keep going until I do get some compensation and satisfaction from you or I’m gone. 10 year customer as well #sad

  • ShaunPlatt
    Shaun Platt (@ShaunPlatt) reported

    I'm experiencing some weird DNS issues with Virgin Media today in London

  • windowseatprfrd
    Andy ✈ (@windowseatprfrd) reported

    @VirginMediaIE Hey Virgin Media - I'm trying to cancel (I'm moving house and it's just cheaper to sign up from scratch, sorry). I called but the wait time is a scandal, so I sent an e-mail to cancel@ (as your help page suggests). Should I expect a response or is that it done?

  • trevorbone999
    burpymcbigpants# (@trevorbone999) reported

    @virginmedia is there a problem with the Internet? I keep getting kicked off the Internet & it's saying no Internet connection even though I have.

  • aaronhiggins18
    Aaron (@aaronhiggins18) reported

    @virginmedia is there a problem with the Internet? I keep getting kicked off the Internet & it's saying no Internet connection even though I have.

  • Wenxue2222
    Brigantian in Exile (@Wenxue2222) reported

    @purplescroll @virginmedia @giffgaff I have had similar issues since March. Slowdowns when the connection appears to be there normally but the bandwidth, specifically upload speed, is just non existent. Having to hotspot often just to keep working.

  • karlim00
    Karlim00 (@karlim00) reported

    @virginmedia @O2 10 year customer here, seems you have made it impossible to talk to someone on the phone now? we have been having problems ever since corona mostly tolerable 1 day issues. Today and yesterday we have no upload on our internet. If this is not fixed today, we will be leaving.

  • seztulip
    Sarah Tulip (@seztulip) reported

    @virginmedia Yes I’ve checked for service issues and rebooted etc as advised on your website

  • iSteveyBrown
    Stevey Brown (@iSteveyBrown) reported

    @namespace_dave experiencing the same issue :( also on Virgin Media.