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Virgin Media

Virgin Media Outage Report in Shipley, Bradford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Shipley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Shipley, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Batley, Leeds, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, and Pudsey.

CityProblem TypeReport Time
Bradford Internet 5 hours ago
Halifax TV 14 hours ago
Halifax Internet 18 hours ago
Batley Internet 19 hours ago
Leeds Internet 2 days ago
Halifax Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shipley, England

Latest outage, problems and issue reports in Shipley and nearby locations:

  • antonroid
    antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.

  • spikeshunny
    Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.

  • Hizz67
    Richard Hizzard (@Hizz67) reported from Halifax, England

    @virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?

  • webbo999
    andrew david pearson (@webbo999) reported from Dewsbury, England

    @virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor

  • nickvidamour
    Nick Vidamour (@nickvidamour) reported from Bradford, England

    @SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..

  • antonroid
    antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work

  • Neolawn
    Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.

  • gdczuk57
    George Danielczuk (@gdczuk57) reported from Bradford, England

    @virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?

  • PamThornes
    Pam Thornes (@PamThornes) reported from Greetland, England

    @virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..

  • Chunkandchops
    Chunknchops (@Chunkandchops) reported from Greetland, England

    @virginmedia hopeless service, internet useless...if someone monitors this site can they please explain how we get an engineer to come and sort the problem out

  • Hizz67
    Richard Hizzard (@Hizz67) reported from Greetland, England

    I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬

  • Mikeyhall4
    Mikey Hall (@Mikeyhall4) reported from Leeds, England

    @virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite

  • surjicair
    surji cair (@surjicair) reported from Bradford, England

    @virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response

  • tapreston
    Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

  • Neolawn
    Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.

  • croppersports
    Ben Cropper (@croppersports) reported from Leeds, England

    Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?

  • nayasaveraCIO
    Gurpreet (@nayasaveraCIO) reported from Leeds, England

    @virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home

  • Neolawn
    Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!

  • Healeybrooks
    Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡

  • Healeybrooks
    Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Vidacks
    Jack (@Vidacks) reported

    @virginmedia I spoke to the team on the above number this morning, in length, for around 2 hours, and was then hung up on. I then called back and was lied to repeatedly, as I state in previous messages. I'm told complaints can't be handled over the phone, so how will calling help?

  • tweetingquiche
    Susie Al-Qassab (@tweetingquiche) reported

    @virginmedia It’s been down since 10am. Is there a number I can call to speak to your technical department to see if they can fix it please?

  • banana_hammockX
    Tori (@banana_hammockX) reported

    @virginmedia your customer service is an absolute sham! Nice to see how you treat loyal customers

  • colredhill
    colredhill (@colredhill) reported

    @virginmedia It just whirrs around now the network signal keeps dropping off your network Is breaking down

  • skipsyash
    Skippy Ash ⚡️ (@skipsyash) reported

    Why do virgin media do updates to the wifi at 17:30 😞. 2 days in a row now it’s gone down when the household have needed it

  • Wayfare63234169
    Wayfarer (@Wayfare63234169) reported

    @virginmedia how is it possible to leave a customer without broadband for 11 days? No updates, no escalation, no concern. Been bounced around call centres from India to South Africa!

  • leahdagnallx
    Leah (@leahdagnallx) reported

    Never again will I sign up to @virginmedia Robbin bastards, 18 month contract comes to an end this month so I’m trying to cancel it and youse have randomly sent me a new contract which I never signed up for

  • SeanAHans
    Sean H (@SeanAHans) reported

    @SkyUK We’ve been waiting 3 weeks for internet & just found out about the Open Reach Strike. You’ve now rebooked us for the 7th of November. I’m a remote worker, I need the internet. @virginmedia If we cancel Sky can you hook us up.

  • Bocketywoman
    Bocketywoman (@Bocketywoman) reported

    Why is virgin broadband not working properly in Plymouth since mid September? #virginmedia

  • JamesPllu
    James Pllu (@JamesPllu) reported

    @virginmedia Virgin Mobile blocked my phone after I went over spending cap (accidentally as roaming wasn’t off). I’ve paid and back to normal but surely that’s quite a dangerous policy. Could you not just add the money to my bill and keep the service active?