Virgin Media Outage Report in Shipley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Wakefield, Huddersfield, Bradford, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, Pudsey and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Batley |
Internet | |
| Leeds |
Wi-fi | |
| Wakefield |
TV |
Community Discussion
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Andrew Thompson
(@russell1234) reported
from
Harrogate, England
@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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Steven Amani
(@steven_amani) reported
from
Harrogate, England
@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@virginmedia I’m still having trouble with my internet, the hub is flashing intermittently white then red? Also I can’t get higher then 1mbps down , nothing up on ethernet, I can’t run the test using mobile data it says to chat online, which obviously I can’t do, can you check on your end?
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Krista Webster
(@KWebster9) reported
@virginmedia your customer service is awful. You have been charging me the wrong amount for 4 months and can’t sort it out after 2 hours !! #annoyed #poorcustomerservice
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nourislam
(@nouri_montana) reported
@virginmedia your customer service is useless. The line you have provided me with is useless. All of the calls I have made have also been made abundantly clear to be useless. There have been no efforts made to rectify my situation other than empty promises.
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Mrs Dougal
(@mrs_dougal) reported
@virginmedia you have the worst customer service I’ve ever experienced. Made an appointment to install Broadband on 30 November. You cancelled the night before. Rescheduled us to 16 December. You cancelled us again- yes, the night before. You’ve lost our custom.
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✨LORNA JACKSON✨
(@LIVERPOOLJACKS4) reported
@virginmedia never in my life have I dealt with a company that lies, disrespects their customers and are only interested in taking peoples money. I am disgusted how a company this size operates
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Shona Harvey
(@ShonaHarvey19) reported
@virginmedia @boostgaming Absolutely disgusting in customer service. No email access since 17 th November. No help
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Jamie Coldham
(@JamieColdham) reported
@virginmedia The fault was closed off as fixed and I received a text saying the problem was resolved and now open again as an issue. What’s going on?!?!?
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Andrew
(@Apj122) reported
@virginmedia We have been trying to contact yourselves for two days, but when you get through to a person they take your details, ask what the problem is, put you on hold then get cut off, don't even go down the Rd of using the link online as that's even worse
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kerry
(@kerry_l05) reported
@virginmedia hi, I need to cancel an engineer appointment but it isn't giving me an option to cancel on the app.
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Chris
(@ChrisShearwood) reported
@virginmedia I’ve been in contact multiple times with the pre install team & not getting anywhere. told him multiple times to book 19th December when he said it was available, the call disconnected & he didn’t do it!! So I’m still stuck. Is there anyone working there who can actually help?