Virgin Media Outage Report in Shipley, Bradford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Halifax, Bradford, Wakefield, Huddersfield, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, Pudsey and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
TV | |
| Leeds |
Internet | |
| Halifax |
TV | |
| Batley |
Wi-fi | |
| Bradford |
||
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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victoria carolina
(@vcash78) reported
@djjordan23uk @virginmedia I had a huge hoo-haa with these eejits earlier this month. Since their supposed “changes” their regular customer services skills and ability to understand what’s going on in the real world is …. NIL!
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Lisa 🤍
(@LisaCon88) reported
@virginmedia @JorvickGirl Mines doing exactly the same thing nothing to do with my service status I’ve checked
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Ben Dodridge
(@BenDodridge) reported
@virginmedia Not this particular number, but I must have spoken to the majority of @virginmedia employees by now. Just phoned, was transferred to another department, then cut off due to system issues. Just another day with Virgin Media customer service I guess
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ℕ𝕖𝕚𝕝 𝔹𝕖𝕝𝕝
(@neilbell86) reported
@virginmedia Both. I've had connection drop when I'm in the same room as the router, not very often but more an issue that apps seem to run slow or not function properly, Web pages are slow to load, has buffered a few times watching videos, and our apps such as WhatsApp say using mobile data
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Chris Farthing
(@A_C_Chris) reported
@virginmedia internet speeds dropped from 500MB to 2mB. Can’t log into my account. Service tells me it’s my Wifi and then try’s to sell me wifi extenders. Chat to us Button on your website doesn’t work. Cache cleared reset box etc etc. Fancy admitting problems in BN3 area?
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so like...
(@Sara04708105) reported
@virginmedia why would you still want to charge me for your stream box (that you offered) when I’m happy to return it?? I don’t want it and I don’t want to pay £30 for it. You can hang up on me after 1hr 40 mins on the phone. I STILL DONT WANT IT
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debra
(@debzzii) reported
@virginmedia is the worst provider I have experienced. I can't be bothered to ring most of the time when I get continued buffering. I have been told its because its peak time so its slower. I have spent 2 hours messing about with virgin now I don't even have wifi on my phone
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lokesh puthran
(@lokeshputhran) reported
@virginmedia there is consistent network outage in Hampton for over a few weeks.. it’s no longer intermittent as it used to be.. is someone looking to fix this for good given the costs no longer justify not having internet access when one needs it
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dangerfield macdougal
(@p2435) reported
@virginmedia I know this isn’t ur fault, but that is total and utter rubbish. Virgin media are not providing proper updates. We’re been treated with utter disdain. Been prompt on social media means nothing when you’re providing no customer service of substance and our internets down for days
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Chris Shepherd
(@shepherd_1972) reported
from
West Molesey, England
@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues