Virgin Media Outage Report in Shipley, Bradford, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Shipley, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Bradford, Batley, Wakefield, Dewsbury, Keighley, Cleckheaton, Shipley, Harrogate, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 20 minutes ago |
|
Halifax
|
Internet | 3 hours ago |
|
Bradford
|
Internet | 10 hours ago |
|
Halifax
|
Internet | 15 hours ago |
|
Bradford
|
Internet | 18 hours ago |
|
Halifax
|
Internet | 21 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Katharine Shipley (@KatShipley_) reported from Leeds, EnglandThe worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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charlotte griffiths (@charlottegrifff) reported from Dewsbury, England@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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James Brook Photography (@jaymzzb) reported from Brighouse, England@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Tina Leslie (@tinytinatea) reported from Leeds, England@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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Becky Williams (@beccaAjones) reported from Gildersome, England@JonesMartyn @virginmedia It’s crap 💩
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Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Andrew Howard (@pheniusfreak) reported from Wibsey, England@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Daniel Clark-Bland (@DClark_Bland) reported from Leeds, EnglandGiven most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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James H Bascombe (@jhbascombe) reported from Bradford, England@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Tina Leslie (@tinytinatea) reported from Leeds, England@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
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Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandHi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Tina Leslie (@tinytinatea) reported from Leeds, England@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Bev Naylor (@Bevster) reported from Wibsey, England@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Gowing (@CliveGowing) reported@virginmedia I have been without service for 20 days, during that time I have had 2 engineer visits, 8 times I have been promised someone will call back and haven’t, been promised 6 times my ticket has been escalated and have made 20+ calls to customer service.
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Michael Louvieris (@Tyburnguitar) reported@virginmedia I’m just another #CISAS winner who wishes he never got involved with @virgin , it’s not fit for purpose!!
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jasmine louise (@Jasmineee1994) reported@virginmedia Figures. I’m sure you’ll be back on my tweets when I mention your “fantastic internet” not working again and your team ignoring the issue as always. But it’s completely fine your end aslong as we continue to pay the full bill 👍🏻
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Daniel Shone (@danielshone) reported@virginmedia I need to send a hub4 back to you, but I've broken my ankle. Think you can organise picking it up please?
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David Taylor (@DavidFly87) reported@virginmedia It’s amazing how poor this is really
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_JD 💜 Unable to follow back! (@JDee1235) reported@virginmedia 1/ I'm having lots of technical problems. I can get in on my mobile using a different browser, but I'm trying to register my mobile & it asks me for a password, then asks me to confirm password &it won't let me. It's stressing me out, I'm just going to pay by phone but it's
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Tom (@Tom89156834) reported@virginmedia hi, my second box upstairs is mega slow. It's a tivo v6 box. Takes ages to do anything on it. Put new batteries in the remote and restarted the box several times
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Nuno Fernandes (@nuno_f_music) reportedJust spent 5 hours on a chat with @virginmedia customer support to see my issue unresolved and the chat abruptly closed by the manager. The team was unhelpful and deaf to my explanations. #customersupportfail #virginmedia
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Bappi (@Bappi37800092) reported@virginmedia DB thanks. I have again called your CS team and they had given me assurances. Your company makes promises and NEVER call me back. Some of the managers even lie that they tried calling.
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Clive Gowing (@CliveGowing) reported@virginmedia I think I have a right to ask that question given the poor service to date but who can answer. You say you can’t, customer service say they can’t and blame IT, I can’t speak to IT. So who can help?