Virgin Media Outage Report in Shipley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shipley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Halifax, Wakefield, Leeds, Dewsbury, Bradford, Heckmondwike, Sowerby Bridge, Yeadon, Cleckheaton, Brighouse, Liversedge and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Huddersfield |
Internet | |
| Halifax |
Total Blackout | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Wakefield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Katie Greig
(@KatGreig) reported
from
Bingley, England
I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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twopointslost
(@twopointslost) reported
@DeanEverest @virginmedia I waited in all day Thursday for an engineer and they auto cancelled but didn’t bother telling me. Half of wakefield is out but nothings being done it’s a joke. Plus no refund because they give you literally 15 seconds a day so it’s not classed as an outage. Useless.
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Paul Bunyan
(@Mr_P_Bunyan1982) reported
@virginmedia The experience is that you take money out of my bank every month and I have to hotspot from my phone and eat data and pay extra to my mobile phone provider to get internet because broadband is always broken
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Bernie
(@nitelighter) reported
@virginmedia having issues with my hub can you help? Done the switch off and on and disconnect and plug back in. Help!
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twopointslost
(@twopointslost) reported
@therealhpoom @robotnikhottake @virginmedia An engineer was in sandal on Thursday, said he had no idea what the outage was & said you know it’s bad as departments he had never heard of were looking into it but can’t work it out. Useless. I’m sure they could at least divert us to another company for a week
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Naravo
(@Naravo1) reported
@virginmedia They promised that I would have internet in all my rooms, so why are you tell me to pay now when you can’t provide the service.
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Vicki Woods
(@VickiWo46204600) reported
@virginmedia in this service and it is safe to say we will now be switching to sky instead. Honestly you need to look at your CS urgently or you will have so many people leaving (or not even starting in our case) @richardbranson
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Dean Everest
(@DeanEverest) reported
@twopointslost @virginmedia Oh don’t worry it will be escalated. At this rate there’ll be no customers left once they do fix it eventually!
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kirk wood
(@therealhpoom) reported
@twopointslost @robotnikhottake @virginmedia I just keep getting fobbed off with tomorrows date but tomorrow never comes
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Connagh Smith
(@C0NN4GH) reported
@twopointslost @virginmedia It’s an absolute joke. @virginmedia seem to think that simply “being available”, giving generic FAQ answers and reading from a script of canned responses constitutes good customer service. Far from it! #NotGoodEnough
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Gareth Miller
(@GarethKMiller) reported
@virginmedia That's the number I called but the call centre worker wasn't helpful at all. Seems to be a running theme with @virginmedia. I'm simply trying to speak to someone about different packages and unbundling options. The system seems set up not to help with that. 😡