Virgin Media outages and service status in Shipley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Shipley, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 8, 10:02 PM GMT+1.
- Internet (64%)
- Wi-fi (18%)
- Total Blackout (9%)
- TV (3%)
- Phone (3%)
- E-mail (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shipley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shipley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shipley, England
The most recent Virgin Media outage reports came from the following cities: Dewsbury, Leeds, Wakefield, Bradford, Halifax, Batley, Harrogate, Keighley, and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
 Dewsbury
|
Internet | 1 hour ago |
|
Leeds
|
Internet | 1 hour ago |
|
Wakefield
|
TV | 5 hours ago |
|
Bradford
|
Internet | 8 hours ago |
|
Halifax
|
Wi-fi | 1 day ago |
|
Bradford
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Joe Hirst (@JoeMHirst) reported from Halifax, England@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
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Barry (@Barry80901949) reported from Bradford, England@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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Dom Burch ⤴️ (@domburch) reported from Bradford, England@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Hannah Louise (@Hannahlufc) reported from Leeds, England@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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james Staniforth (@leedsfan91) reported from Leeds, England@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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Chris McCulloch (@Chm14Mc) reported from Wakefield, England@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!
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Sam Walker (@SamWalker03) reported from Dewsbury, England@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Matthew Preston (@MatthewJP2014) reported from Leeds, England@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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Michael Edwards (@MENorthAffinity) reported from Leeds, EnglandIt feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, EnglandQuestion for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia
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Matty Beswick (@bezzyboy88) reported from Leeds, EnglandOutage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, EnglandAnd again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.
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Jay Smith (@JayDS87) reported from Halifax, England@virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Its Murphy (@murphyireland83) reported@virginmedia yo… why does everyone who works for you just lie their faces off? 2 days no internet engineer said someone would be out to pull a line within the hour.. 4 hours later no show, call customer service and the promised me a call back by 6pm. another lie, now sat on hold
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david hesketh (@davaecho) reported@virginmedia after 20 years have just cancelled my contract awful customer service your company will be on its knees if this continues
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John Bolas (@JohnBolashello) reported@virginmedia Good morning, many thanks for your help! I didn’t realise I could do that!
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Moderately Sarcastic (@ForkYeah07) reported@Chris44gUK @virginmedia Is that so? This is bad news ****
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David Brierley 🍺 🏌️♂️ (@davidlbrierley) reported@virginmedia I have to switch the subtitles on again if I change the channel ? These are the main concerns regarding the 'upgrade' which unfortunately I am stuck with Surely if you have the technology to upgrade you will have the technology to achieve a down grade
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Simon White (@Razor1967) reported@virginmedia just a quick question, are your phones down today , been trying to get through for 90 mins only for you to hang up on me.
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Peter mcclurg (@peter_mcclurg) reported@virginmedia your app says intermittent issues yet your call centre automated response says no issues Utter shambles of a company.
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Rab A (@Rab75A) reported@virginmedia is there a outage in KA3 area of Kilmarnock
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Chris Hobbs (@obbsie) reported@virginmedia getting slaughtered on 'X' re customer service. Customers have been trying for literally hours to get through. I'm approaching 30 minutes as I've just seen what my new monthly bill is & am being told that unless I install a new box, I'll be cut off. It's the same muzak over & over again.
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Paul Caley (@PC_ale) reported@virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!