Virgin Media

Virgin Media Outage Report in Mirfield, Kirklees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mirfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mirfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mirfield, Kirklees, England 12/09/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mirfield, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Normanton, Barnsley, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton and Elland.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mirfield, England

Latest outage, problems and issue reports in Mirfield and nearby locations:

  • BesaJason Jason Hemingway. (@BesaJason) reported from Brighouse, England

    It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.

  • 0ssettTerrier Paul (the original Ossett Terrier 🐶) (@0ssettTerrier) reported from Ossett, England

    @carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.

  • 28gem Gem 💎 (@28gem) reported from Wakefield, England

    I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.

  • statto95 David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, England

    @virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??

  • Victori54706021 Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!

  • hass770 Hassan Farooq (@hass770) reported from Leeds, England

    @kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!

  • LouisJSharpe Louis Sharpe (@LouisJSharpe) reported from Leeds, England

    @virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.

  • CJay69 Chris Jay (@CJay69) reported from Brighouse, England

    @virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice

  • MarcusUK5 Marcus UK (@MarcusUK5) reported from Leeds, England

    When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install

  • FanExperienceCo FanExperienceCompany (@FanExperienceCo) reported from Leeds, England

    @JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.

  • statto95 David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, England

    And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....

  • parky1021 simon parkinson (@parky1021) reported from Barnsley, England

    @virginmedia WiFi constantly dropping out. How do I fix this plz

  • LagstoneHall Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.

  • cathgray23 Catherine Gray (@cathgray23) reported from Horbury, England

    @virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service

  • SophieVPeel SvP💙💛 (@SophieVPeel) reported from Leeds, England

    4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!

  • Mr_Mark_Taylor Mark Taylor (@Mr_Mark_Taylor) reported from Kirkburton, England

    Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ManicMiner20 Manic Miner (@ManicMiner20) reported

    @virginmedia Broadband is down for E15 1J? It went down at 12pm. Any updates?

  • Harrsiesis H. (@Harrsiesis) reported

    @virginmedia do you take pleasure in lying to your customers? It's almost as if you feed on our hope of receiving a proper service, knowing we will never have a working Internet connection. 3 weeks later and we have only had delays upon delays. Do better.

  • richiemorton01 Richie Morton (@richiemorton01) reported

    @virginmedia Fucki g useless customer services

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @virginmedia Thanks. But finally,finally,at last, someone phoned me today and we have managed to come to an arrangement which closes the complaint. I don't know why we couldn't have done this 3 weeks and much wasted time ago.

  • pc1979pc PC (@pc1979pc) reported

    @virginmedia What I'm struggling to figure out is the infrastructure is now fixed (so council permits out the way), neighbours service fixed and cable repulled, why my delay?

  • lou1875 Louise 💙 (@lou1875) reported

    @virginmedia Which we have done endless times in the last 10 days. So another call at our expense? When we are continuing to pay for a service we are not being provided with. Also is there a UK based call centre as nothing we say is listened too?

  • GallensOfLove angery doots (@GallensOfLove) reported

    @virginmedia @virginmedia no reply from any method to contact you. I'm a new customer and I'm starting to think I shouldve gone with a different provider. At this rate I'll never get my broadband set up

  • pc1979pc PC (@pc1979pc) reported

    @virginmedia Sorry, original post was meant to say no service since 30th September not going to be fixed until 21st November - so 2 months of no service

  • LeeW1875 Lee W1875 ⚽️ (@LeeW1875) reported

    @lou1875 @virginmedia I usually go through cancellations. They are quick enough to resolve issues and give you better deals. Actually feels like you're talking to a real person too not a script reader!

  • Barry_Carrot Christopher Evans (@Barry_Carrot) reported

    @virginmedia how do I get better Wi-Fi from your lot? You keep advertising the fastest Wi-Fi in the World (tm) but in truth my slow cooker is faster than the broadband you charge us a lot of money for each month