Virgin Media outages and service status in Barnsley, England

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Barnsley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Rotherham, Barnsley, Sheffield, Wakefield, Pontefract, Liversedge, Dewsbury, and Mexborough.

City	Problem Type	Report Time
Batley	Internet	1 hour ago
Batley	Internet	8 hours ago
Batley	Total Blackout	20 hours ago
Normanton	Internet	2 days ago
Batley	E-mail	2 days ago
Normanton	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

• 
  Prof Maddy Arden (@maddyarden) reported 37 seconds ago from Sheffield, England

  @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

• 
  Tom “Harlam” King (@HarlamTK) reported 57 seconds ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Mrs c (@w47carr) reported 5 minutes ago from Barnsley, England

  @virginmedia why am h getting the message that my cable is broken

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 8 minutes ago from Sheffield, England

  @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 21 minutes ago from Sheffield, England

  @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

• 
  Adam (@tevowl9) reported 22 minutes ago from Brinsworth, England

  @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

• 
  Paul David Phillips (@paul_phillips83) reported 26 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Chirpy Frances (@chirpyfrances) reported 30 minutes ago from Wakefield, England

  Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 33 minutes ago from Sheffield, England

  @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

• 
  Abdullah Mulla (@a8dullah_mulla) reported 38 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  -BMiller- (@BMiller36990477) reported 44 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 44 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  GiinaGii 🐱🌿 (@giinagii) reported 47 minutes ago from Sheffield, England

  @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

• 
  Richard Gladwin (@rwgladwin) reported 51 minutes ago from Sheffield, England

  @virginmedia were there issues in S9 around 1020 this morning?

• 
  Padge 👌 (@AdamPagett3) reported 54 minutes ago from Featherstone, England

  @virginmedia @Virgin Terrible service

• 
  Padge 👌 (@AdamPagett3) reported 54 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Aidan Carey (@Aidan1964) reported 54 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Tom “Harlam” King (@HarlamTK) reported 55 minutes ago from Wombwell, England

  @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

• 
  Sam Watts (@SamWatt30745054) reported 56 minutes ago from Barnsley, England

  @virginmedia No it didn’t help, what is the score SL V England John

• 
  Andrew Poppleton 💙 (@popsgolf) reported 58 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mila (@LYCOICAT) reported 12 minutes ago

  @virginmedia since you’ve merged with o2 there service has spoiled and causing me immense distress you didn’t read my dm

• 
  Epicurean Cat (@EpicureanCat) reported 16 minutes ago

  @premnsikka I had this exact experience with Virgin media, including failure to cancel a direct debit, two payments taken after cancellation, then a complete runaround through call centres with less than basic English spoken in an attempt to get a refund. I would never use @virginmedia.

• 
  Ryan Brittain (@ryanbrittain1) reported 17 minutes ago

  @virginmedia @ElJaffoGuzman I’ve had the same issue, my virgin media bill is twice as expensive as the next nearest price. Virgin not interested. I could cancel and rejoin it would be cheaper and cost them

• 
  Prab 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Prab188) reported 19 minutes ago

  Third time in the space of about 3 ish weeks that my WiFi has gone down again. Why are you so ******* dogshit @virginmedia??

• 
  Addy (@iadnan9) reported 26 minutes ago

  @virginmedia @DisneyPlusUK Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

• 
  Bill (@W98AB) reported 27 minutes ago

  When my dad like 10 years ago tried to cancel his virgin media contract he crashed out harder than he did when he got divorced.

• 
  Paul Wingrove (@paul_wingrove) reported 29 minutes ago

  @virginmedia and quite rightly VM have been heavily fined. Anyone who has ever contacted VM knows what bastards their customer service ppl can be.

• 
  Mitesh Patel (@mitzpatel85) reported 29 minutes ago

  @Channel4News Don’t think £28m justifies their actions.. if they were deliberately putting customers on hold and dropping call while they tried to cancel, the fine should be £1bn - absolutely pathetic from Virgin Media

• 
  Mystic Falls (@Avat_it) reported 31 minutes ago

  Virgin Media. Why is my wifi not working again 3rd time in three weeks

• 
  Dave (@UK_DC_One) reported 31 minutes ago

  That new @virginmedia upgrade, my advice to anyone thinking about it, DON'T DO IT!! We've had nothing but problems in our house with the WiFi since, especially in hot weather, it cuts out and drops out. Nothing but connectivity issues. It's awful. Router getting red hot constantly Helpline no use So what is the problem Virgin Media? When this was set up, your engineer assured us there would be no issues. Router checked, brand new boxes installed, so why is this happening? Seriously thinking of cancelling my contract because I'm not getting the help or service im paying for right now