Virgin Media outages and service status in Barnsley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 4 outage signals in the last 24 hours around Barnsley, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 26, 7:47 PM GMT+1.
- Internet (57%)
- TV (20%)
- Wi-fi (13%)
- Total Blackout (6%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Barnsley come from postal codes S71 , S70 , S72 , S75 and S74 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Sheffield, Batley, Barnsley, Normanton, Rotherham, Pontefract, Dewsbury, and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 6 hours ago |
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Internet | 13 hours ago |
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Internet | 24 hours ago |
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1 day ago | |
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Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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koko 🌻 (@Koko__Johnson) reported from Sheffield, England@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandWhat an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Martin Spiers (@martinaspiers) reported from Oughtibridge, England@virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).
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Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Victims Voice (@victimsvoice73) reported from Sheffield, England@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Adam Hutt 🏴 (@SBOmad) reported from Swinton, England@virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
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Ed Foster (@EJJFoster) reported from Wakefield, England@virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandHere we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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Paul David Phillips (@paul_phillips83) reported from Barnsley, England@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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Victims Voice (@victimsvoice73) reported from Sheffield, England@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Wellings (@expertiseontap) reported@virginmedia Long time customer here (28 years). Your automated customer service line is truly awful. Now on my second iteration of the complicated menu. Had to fudge my answers to avoid going round a third time. Now on hold awaiting a real person ...⏳.
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Shaun (@shauny67) reported@virginmedia Nothing I am a network engineer so I understand networks & often comment to help others
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Jade Fairclough (@_jadebrady) reported@virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia I've asked several times about cancelling my tv services. I currently use my Freesat and dont need my VM TV. Please advise how to cancel but keep BB.
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Karl 🇬🇧🏳️🌈✡️ (@KarlCampbe11) reported@virginmedia Outage Said it was going to be fixed at 01.05 then 06.00 then 14.05 now last check was 18.05
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Matt (@MattB_MUFC) reported@Fiercely_FE @virginmedia Yeah for some reason that's in the extra TV channels package rather than sports, have the same issue in the NFL season as that's what they put Redzone on
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Jonathan Tyler (@jonotyler80) reported@virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26
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Nik (@ThingsByNik) reported@SparkyLotus @youfibre I’ve had You Fibre and Virgin Media knocking last few last weeks, so seems it’s still a thing for broadband sales. I always say that I will never buy anything that someone knocks at my house to sell.
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Michael Edmund Kelly (@Gridstip) reported@virginmedia I can cancel the TV portion of my contract ? Thanks, that's useful information
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Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@bradfordbrownie @virginmedia @skytv I’ve just finished with sky. They are also terrible customer service. Their internet TVis awful. 😞