Virgin Media Outage Report in Barnsley, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Barnsley come from postal codes S71 and S74.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Barnsley, Batley, Dewsbury, Normanton, Sheffield, Rotherham, Heckmondwike, Mexborough, Pontefract and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
-
Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
-
Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
-
Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia No it didn’t help, what is the score SL V England John
-
Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
-
Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia That checker like my service doesn't work
-
Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
-
Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
-
Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
-
Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
-
Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
-
Jim Johnson
(@jim_johnson24) reported
from
Shepley, England
@virginmedia 7 days and still no @O2 resolution
-
Padge 👌
(@AdamPagett3) reported
from
Featherstone, England
@virginmedia @Virgin Terrible service
-
Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
-
Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router
-
The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
-
Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
-
Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
-
Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
-
Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
-
The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Baker
(@Zacnaloen) reported
@GSpellchecker @virginmedia BT was the quickest option i had been working from home on mobile in a weak 4g signal area and desperate, I really need fibre due to the work I do but I'm basically ****** waiting until last In the line because my area is low priority due to already technically being a fibre area
-
david cowie
(@Davidcowie1967) reported
@virginmedia unbelievable I raised a complaint at 10:25 this morning and you closed it within 30 mins saying resolved without contacting me shocking service yet again!!
-
Stephen Knight 🎙️
(@GSpellchecker) reported
I've just given my 30 days notice for my @virginmedia broadband, TV and landline. The mobile phone will be next as soon as my contract is up. Currently working on moving banks too since Virgin bought out my bank. That's where appalling customer service gets you.
-
J
(@Stapylton79) reported
@virginmedia Hi. Is there a number to speak to a person please? I’ve been through all the options to get my broadband working but it’s still showing as no internet. Help please!!
-
Chris Baker
(@Zacnaloen) reported
@GSpellchecker @virginmedia I was supposed to have a new line connected to my house thats in a vpm area but never connected, customer for 10 years but moved house. They kept me waiting 2 months, ****** up the survey twice and then on the day finally they were due to do the work "its too expensive, bye"
-
peter davis
(@leamingtonpete) reported
@virginmedia service down AGAIN. Yet website says nothing is wrong. Honestly you are a shambles.
-
A Farewell To Hexes
(@FarewellToHexes) reported
@GSpellchecker @virginmedia I left Virgin too, not for bad service, but just on price. I actually left and got BT installed. Then a *lovely* man from Virgin rang and dropped my bill to almost nothing, so I switched them back on, and left BT as I was still in the cooling off period.
-
Mohammed Chaudhry
(@CertifiedProIT) reported
my @virginmedia broadband connection has been very poor this past month, but over the last few days it has been terrible. i have been tethering my mobile phone connection as i don't have time to call you & run checks as i have work to do!! can't you see the problem at your end?!
-
Terry Baker
(@t3ddybaker) reported
@virginmedia was promised a call back to speak about cancelling my package… you never called back so it’s finally all cancelled 🎉
-
Kyle Hartigan
(@therodders) reported
@virginmedia Like I said, I do not want to call. It is always a pain phoning Virgin. There is an issue with your website not loading pages. I have reported it. If you don't want to fix it, that's fine. I can take my custom elsewhere