Virgin Media Outage Report in Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnsley come from postal codes S71, S75 and S74.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Batley, Barnsley, Wakefield, Liversedge, Normanton, Rotherham, Dewsbury, Ossett, Heckmondwike, Mexborough and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
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Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia mandatory internet down again S65
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Mark Taylor
(@Mr_Mark_Taylor) reported
from
Kirkburton, England
Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Farger
(@virtualicetea) reported
@virginmedia @sainsburys What you need to do is concentrate on your customer service. My elderly parents in law have been withou their phone line for two weeks and cannot get any response from a human! They are both self isolating, clinically vulnerable with health issues. This is not acceptable
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Nikki Rees
(@WelshLassinShef) reported
@virginmedia Hi. It's now almost 96 hours since we were disconnected and we still haven't got our WiFi back. Can you help?
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Rach
(@aitch_R_aitch) reported
@58ALL @virginmedia Me too!! Every week there's an outage! Roll on end of contract 🙄🙄🙄🕑🕝🕒🕞
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Samantha Fuller
(@samuk29) reported
@apmilnes @virginmedia We will also be cancelling our DD as no one can be bothered with our complaint. Can you justify the increase of putting our bill up an extra £40 pound a month! Yes I did write month! No explanation! I hope this is a mistake! #unhappycustomer
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Lord Farger
(@virtualicetea) reported
@virginmedia What you need to do is concentrate on your customer service. My elderly parents in law have been withou their phone line for two weeks and cannot get any response from a human! They are both self isolating, clinically vulnerable with health issues. This is not acceptable
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Alex
(@alex__0113) reported
@virginmedia Not even intrested in looking. All good and well giving these fast speeds but what’s the point when it’s constantly not working. Never had 1 issue with @skytv.
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Mark Ford
(@MarkUK88) reported
@virginmedia This will not help. Like I said, it worked perfectly fine for 2 and half years now stops working most of the time.
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Lawrence76
(@Lozalondres) reported
Apparently @virginmedia offers oomph bundles for its services. Would be delighted if there were oomph packages available for its customer services department and billing teams. Can’t wait to say goodbye now to this joke of a company, something to look forward to!
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Sophie Locke-Cooper
(@locke_cooper) reported
@virginmedia I have called customer service multiple times and they keep telling me to call the construction team who do not work on the weekends.