Virgin Media

Virgin Media Outage Report in Barnsley, England

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The latest reports from users having issues in Barnsley come from postal codes S71.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnsley, England 01/14/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnsley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Rotherham, Normanton, Heckmondwike, Mexborough, Wakefield, Sheffield, Pontefract, Liversedge and Dewsbury.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomBatley Internet
United KingdomBarnsley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!

  • summitsleap Anita Whittaker (@summitsleap) reported from Conisbrough, England

    @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

  • AbigailBriggs_ Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England

    @virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.

  • liaryredhead Angelina Perrett (@liaryredhead) reported from Sheffield, England

    @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

  • mrriddlesworth Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England

    @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether

  • AbigailBriggs_ Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England

    @virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc

  • mrriddlesworth Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, England

    Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

  • webbo999 andrew david pearson (@webbo999) reported from Dewsbury, England

    @virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!

  • CEjottings Norman Perrin (@CEjottings) reported from Sheffield, England

    @virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please

  • JohnLeesley john leesley (@JohnLeesley) reported from Sheffield, England

    @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

  • summitsleap Anita Whittaker (@summitsleap) reported from Conisbrough, England

    @virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markcatchlove Mark Catchlove (@markcatchlove) reported

    After 6 weeks of appalling service from @virginmedia I am probably better informed than their call centre staff, who seem to be poorly trained. The 5 or 6 engineers who have visited have always been incredibly helpful, but seem to be working in a completely broken system.

  • JayyHere Jay (@JayyHere) reported

    @virginmedia I have placed an order for a phone off you guys, tracking link is not working and is apparently due to be delivered today. Unsure why the tracking link is not working.

  • JohnRelen1 Badmanners (@JohnRelen1) reported

    @virginmedia An angry customer

  • mimers_x Mollie_jemima_x (@mimers_x) reported

    @virginmedia This is the same number we called multiple times yesterday and could not get through. It’s also the same number that we called on Thursday when they guaranteed us a call back and didn’t. Please direct me to where I can make a formal complaint. Thanks

  • RaeraeThorpe Courtney (@RaeraeThorpe) reported

    @virginmedia It's to replace a broken cable.

  • fergzlfc Fergz7 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@fergzlfc) reported

    @virginmedia I’ve been in the phone or almost 2 hours.. all I’ve had is.. we can help but you need a new hub for £60 per month or do you need a new SIM card? Are you with @O2 ?? 2 hours and it’s sell sell sell and no solution.. appalling

  • CherylSBM Cheryl COO_SBL🇬🇧🇯🇲 ISTJ (@CherylSBM) reported

    @msetchell @SkyUK @virginmedia To be fair, I’ve been with them for a while without issue. This is just a new issue since renewing in August.

  • DNGilham Dan Gilham (@DNGilham) reported

    Hey @virginmedia. My broadband hub isn't working. Can you help?

  • GaynorAtkinson2 Gaynor Atkinson (@GaynorAtkinson2) reported

    @virginmedia worse service ever, 3 hard searches to take virgin broadband, emailed as advised by them to raise this, week later they respond to ask to call on given number, been passed from pillar to post, now told to write in again! 90 minutes later no resolution.

  • spencernfranks Spencer Franks (@spencernfranks) reported

    @virginmedia Can you please mention I don't want to have to wait a week at a time for a reply. This issue has been going on since September. Many thanks. Happy new year :)