Is Virgin Media having an outage in Barnsley, England?

@virginmedia The fix estimate is 15th January 03:15

@virginmedia No, I ran a service test and it said my equipment seems to be turned off.

Anybody having issues with sky sports channels on @virginmedia. Only sky sports news working! Not happy!

@Matthew_Wright @virginmedia I paid to come away from virgin years ago even though as a single parent money was very tight. I went to Sky and their customer services have been 100% better. Would never go back to Virgin. The way they spoke to me was diabolical.

@virginmedia Yes finally but sadly waste of time as now I’ve been a good customer for 12 months your pricing me out as you just want new customers and not retain your current ones 😭#epicfail

@virginmedia Will do. All I want is info when I can cancel my contract

@Lorny_jade @virginmedia You do have a right to cancel as they can't provide a service for over 28 days I believe

@Lorny_jade @virginmedia Cancel the Direct debit before they take it out. I've done it before.

@virginmedia This morning it appears ok. The whole street have issues on a weekly basis, it’s more the people with Virgin TV that notice it first. Hence we have Sky TV.

@virginmedia I cannot believe a customer of nearly 10 years cannot get the same deal as new customers!! U want to charge me £109 yet new get £89!! I hope you put your prices up soon then I can leave for good fee free! #poorcustomerservice @sky

@virginmedia no service in wf12 since midday yesterday #nobroadband #notv

Thanks @virginmedia for the lack of FAST BROADBAND. Not back on until at least 27th Dec!!!!!!!! Kids unable to play on Xbox & IPad. Happy Christmas to us. Complaint letter on its way to you.

@virginmedia No, thank you. I was commenting on your slightly robotic service towards someone else, not me.

Sorted a new rolling contract with @virginmedia for £96.12 got an email saying it will be £112 called them nothing on the system regarding the new deal still waiting for them to call me back not very good customer service

@virginmedia The last resolution was approx 10 days ago, your team member promised to connected within 24 hours and it’s still not resolved

@virginmedia No after being promised at least 4 times that the line would be reconnected with 48 hours. It’s my in-laws home and the customer service has been a disgrace and charged for calls from their mobiles for at least 1 hour each call, still being charged and bills still being sent

@virginmedia Please help we have a new box but the recordings are all disrupted with pixels etc, we can’t even rewind or pause!! This could ruin Christmas!! 🙁😩

@markdtom @virginmedia They are crap. I stopped using any of their services about 8yeara who the continually let me down

@virginmedia how stupid making BBC 2 hd therefore making me unable to watch with sound

@virginmedia That's the problem, they don't advise, they don't reply, they have offered absolutely nothing that makes me think we will ever see our delivery.

Really needing help with my phone @virginmedia I would call but my handset won’t allow it...have emailed but no response...getting frustrated now! #helpplease #virginmedia

Not a single day goes by without my @virginmedia broadband having intermittent problems for an hour or so! #Shoddy

Glad I've just noticed I have a gig of @giffgaff data to use by end of the day as @virginmedia is going to be down for rest of the day

What the hells going on with @virginmedia my TV and internet are down. But not only is the net down its messed up my router I can't even wlan over it like I usually can when the internet goes down so I can't even turn my lights on or off #firstworldproblems

@virginmedia Done that every time. Says service is running normal or can't find any issues. Also had engineers out 6 times who gave us the new router (and a replacement), but no issues. Its not even a "popular service time" as it happens at different times including 11am, 3am, 4pm, 9pm.

@virginmedia We can't do wired as we have a 3 storey house! Get charged a fortune for a service we can't even use most of the time! If @SkyUK reply to our message stating they can price match we'll be switching. Gone on too long with no resolution from VM.

@Emmanuel_Mabs @gazd83 @virginmedia Oh absolutely, but evidently @virginmedia started charging a shit load more for no good reason - hence them being able to take the price back down.

@virginmedia don't offer a live chat service and after being told by Retentions (following a HUGE mistake leading to me asking to cancel my account) that I could have everything I wanted if I waited 24hrs for a call we're now a week later and NOTHING. 10yrs loyalty means nothing

@virginmedia I need to talk to a human can u direct me please ur robots are shit and ur internet is shit

@virginmedia Back on Now, but sketchy and very slow! Eventually got through to customer service and was told on would get two days free! ... but this in fact is - I would be charged for the near 3 days of no service! Nothing will in fact be given free 😲

@virginmedia Now even your own page for checking service status has crashed! Sort it out! #uninpressed #virginmediaispisspoor

@virginmedia Broadband service is down to S7 1NJ since approx 9:45am today. No known fault showing on your online service status.

@virginmedia net down S65

Typical I finally cough up for #netflix and @virginmedia decides to constantly go down when ever I press play

@redman1_amanda @virginmedia @bt_uk I moved to sky earlier after years of virgin so glad I did it's cheaper and I've got internet for less money wish they would stop sending letters with there offers I'd Never go bk to @virginmedia after this year

It’s a good job @giffgaff give you extra 1GB for free! Need it since @virginmedia internet has down YET again all day... with no updates, used all my data nearly😔😫😭 #hardlife

@virginmedia Nope, just told us there’s a problem, that’s all . Thanks

@virginmedia I have done and just get told it’s due to a fault... having to use all my data on my phone because this keeps happening and nothing getting fixed or any info passed back to us about this problem

@virginmedia There’s no problem logged on the phone according to the service information.

@virginmedia two days of intermittent internet issues in the WF14 area. Automated message indicates “complex” problem. No eta for a fix. Can’t get through on your phones. Update appreciated.

@CW_is_a_Legend @virginmedia The all service from them is shit pal

@virginmedia can you tell me what’s going off in the rotherham area? Tv + broadband are down?

@virginmedia Temp fix. It's slow again this morning

@virginmedia Any idea when the issue with the hub 3.0 box is going to be resolved? Been down for at least 8 hours now. It's not really good enough!!!

@virginmedia Time will tell. It feels as though it's a temporary fix

@virginmedia Sort your ******* internet out, paying for this shit but constantly going down. You go to shop for a can of Coca Cola you don’t expect Pepsi in the can. Cut my bill like you keep cutting my internet off!!

@virginmedia s8 Sheffield. Continued problems with broadband. Keep having to reboot router for any increase in speed. Kids getting annoyed with new Xbox game freezing when online ☹

@virginmedia can you please tell me why our internet NEVER works? Jokes paying money and can’t even use it!

@virginmedia hi could you please tell me why the internet is down still even though it says on the service status that it’s working again and when I try to run a test it’s says it’s not turned on?

@virginmedia ... apparently the area fault is a signal/noise problem but I still don't see how that would cause the hub to completely lock up like it did last night. I work in IT myself, and I know well - intermittent problems are just the worst :(

@dilan_ipekx @JackofallReeds @virginmedia The planned disconnection was to a Virgin Media box which was requested from VM. The work was done earlier than originally scheduled therefore causing the issue as everything hasn't been transferred to a new unit. We are now working closely with VM to rectify the issue.

@UKPowerNetworks @JackofallReeds @virginmedia Thank you for the apology, but what I wanted to know is when there is a “planned” disconnection/outage does it actually take 2 weeks to rectify, I think it’s pretty absurd that when planning something like that you don’t have a plan to actually fix it.

@ahmet67yilmaz @virginmedia You poor thing! That is very poor!

🤔 my @virginmedia 350 mbps is kicking out approx 30-80 mbps for £52 per month WOW 🙄customer support is a joke don’t waste your money #virginmedia #martinlewismoneyshow #CustomerService

@Kaostanza @virginmedia @starzplayuk Never fix ,never. I’m sooooooooo regret.

@RebekahSeldon1 Looks like another pissed off virgin media customer

Virgin media actually sucks... all these random cuts to the internet just pissed man off

We are paying near on 40 a month just for Internet here and the service is poor @virginmedia. Had to disconnect the WiFi more than twice in 20 minutes

@virginmedia your Internet service is awful and overpriced.

@virginmedia useless once again. Get through to your CC to advise there is ANOTHER fault on my line and people in my area are also affected. No one is able to help or even raise it as a fault. Beyond a joke.