Virgin Media Outage Report in Barnsley, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnsley come from postal codes S73 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Batley, Normanton, Rotherham, Wakefield, Pontefract, Barnsley, Dewsbury, and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 1 day ago |
|
Batley
|
Wi-fi | 1 day ago |
|
Batley
|
Internet | 1 day ago |
|
Normanton
|
Internet | 2 days ago |
|
Normanton
|
Total Blackout | 2 days ago |
|
Batley
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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Gary Fretwell (@GaryFretwell1) reported from Wakefield, England@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia on form again check my status no tv no Internet gets worse everytime it's down
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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🏴steve wilcock 🏴 (@wilcock_steve) reported from Barnsley, England@virginmedia is the email down again??
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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Claire Stewart (@chococlaire77) reported from Sheffield, EnglandWell @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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Marc Riley (@Sheffield_Boy) reported from Sheffield, England@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Leanne Rebecca (@leannerains) reported from Sheffield, England@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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Chirpy Frances (@chirpyfrances) reported from Wakefield, EnglandBeen through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Sam Millington (@cranworth791) reported from Rawmarsh, England@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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David Fincher (@DaveFincher1984) reported from Mirfield, England@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
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Catherine Gray (@cathgray23) reported from Horbury, England@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Nick Lawton (@Pontemiller) reported from Knottingley, EnglandI think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jakey Wakey (@Jakey_Wakie) reported@virginmedia Hi applied for intelligent WiFi and WiFi pods. I am on ultimate Oomph package, advised online that I am not eligible. Is this correct? My WiFi around the home is awful
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George (@georgethelliar) reported@virginmedia why is it so hard to contact someone from your team?!? phone number doesn't work and can't get on the web chat on the website!!
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brenda seddon (@brendaseddon) reported@virginmedia someone please resolve this issue 2 weeks without a home phone 65 year old husband land line is our life line cannot ring you because the land line is not working !!!!!!!! 17 years as a customer
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Jackie Lewis (@JackieL50390659) reported@virginmedia No issues in my area. I was a Virgin Mobile customer before, but left due to poor signal strength and calls cutting off. Now 4 years later it is exactly the same. I was with EE and there were no signal issues. I regret leaving EE. I believe it is poor signal with Virgin
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Lizzie Jenner (she/her) 🏳️🌈 (@EJennerSLT) reported@MeadsLiam @virginmedia Do you get the impression that something major is going on at #virginmedia? I've had a similar experience. Promised multiple times that I'd get a call back and they never did. We're stuck with a fitted cable but no hub so no Internet. Engineer quoted #importation issues.
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Babs 🐝 (@mcfcbabs) reported@rosiepresc1 It sort of depends on location. You’ll be best using the comparison sites which’ll give you a rough idea of speeds. Basically anyone other than Virgin Media/Hyperoptic will run on BT’s copper network.. so all the other providers rent off BT’s lines. Hope that makes sense
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HarrisonUSW (@UswHarrison) reported@virginmedia the internet went down around 12am last night and hasnt come back on, tried all the resets and factory reset like suggested and still nothing, connected without internet is what keeps showing up, looked on outage and many cases of this around currently but no fix yet
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JimJaam (@JimJaamPlays) reported@virginmedia Can you advise how I can go about talking to someone to explain my issue? As I’ve said, I can only get through to an automated message, regardless of what I put in.
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Kieran Smith (@Kieran_smith9) reported@virginmedia hi, can you tell me why the WiFi speed is so bad! I’m having to use my phone data because the WiFi is shocking, I’ve now only got 2gb left! Please get in contact with me!
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Ashley Sheridan (@AshleyJSheridan) reported@virginmedia I've already tried to contact you via the online messaging system on your website (no reply in almost an hour), and left a further complaint via the form on your website. As a human being, don't you think that that summary is pretty crap?