Virgin Media Outage Report in Barnsley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Barnsley come from postal codes S70, S71 and S74.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Batley, Normanton, Dewsbury, Rotherham, Sheffield, Ossett, Wakefield, Heckmondwike, Mexborough, Mirfield and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Normanton |
Internet | |
| Batley |
Internet | |
| Barnsley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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🎙Carlo RedsReport van de Watering🎙
(@dutchieuk2009) reported
from
Barnsley, England
@virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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chris starkey
(@cstarkey12) reported
from
Barnsley, England
@virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hobbits Wife 💙
(@HobbitsWife) reported
@virginmedia Thanks can you point me to your website where this text service number is displayed? If so I’ll use it, if not, I won’t.
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Liam
(@WizardOfPinball) reported
@virginmedia been ignored a couple of times now, I cancelled my contract 3 weeks ago and have not received the confirmation email despite being told I would receive it. I then phoned up again and was told it would be sent to me, but I have still not received it, any help?
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KhanZaka
(@Khan_Zaka) reported
@virginmedia I have been trying get my installation issue solved from last 4 days but it seems no one is trained or committed to help.
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Georgina Elston
(@GeorgieElston) reported
@virginmedia @virginmedia absolutely horrible service. The virgin media cable was laid across a walk way / driveway where people could trip over it and cars are driving over it and you won't send an engineer even though its clearly dangerous!
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Shivaji Joy
(@JoyShivaji) reported
@virginmedia I can not login in to my email, always says try after an hour, this is going on 2 months. Called customer service, waited an hour and finally answered the call, then he transferred to another person. Both of them saying “my email account is deleted and advised to create another.
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Chelsey
(@DigitalDoodler) reported
@sayfulyg Just had a very pleasant chat with Kevin @virginmedia - seeing if theres anything he can do to change my mind (nope) buuut he did mention it sounded like I needed an engineer to come and check out our signal settings and box. Wish they'd offered that before! Maybe worth a shot?
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Dan
(@1978dmc) reported
@virginmedia @VirginMediaCorp can you chase up a complaint I made about mis-selling and poor customer service please. Was told I would hear in 72 hrs but that was 12 days ago or because it was about customer service would they have already binned it?! Can supply complaint ref no.
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Margaret Manning
(@kwezi4) reported
@virginmedia What is the point in complaining when you never get back to the complainant!!!!! Yest again losing Internet, happening ever since 23rd March 2020. NEARLY A YEAR AND STILL NOT FIXED. VERY POOR SERVICE, STILL HAPPENING
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Kim Marie Lennon
(@Kimmlennon) reported
@Matthew_Wright @virginmedia Change to @bt_uk. Never any problems.
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Laura Davies
(@LauraDavies80) reported
@virginmedia COMPLAINT - I ordered a quick start broadband package from you which was meant to be delivered to collect+ today. I have just called to chase the order to be told it’s been cancelled for no reason. I was then cut off when I asked to be put through to complaints!!