Virgin Media Outage Report in Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnsley come from postal codes S71 and S75.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Batley, Sheffield, Wakefield, Normanton, Barnsley, Liversedge, Rotherham, Dewsbury and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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Sam Millington
(@cranworth791) reported
from
Rawmarsh, England
@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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Mark Taylor
(@Mr_Mark_Taylor) reported
from
Kirkburton, England
Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
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Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
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Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia mandatory internet down again S65
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
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Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lily Bayrock
(@lilybayrock) reported
@Hung555 @virginmedia @virginmedia a fifth neighbour has just told me his flat appears to be offline, too. You’ll let five separate accounts wait five days before even investigating? What if it isn’t a quick fix Monday when you finally take a look, no guarantee we’ll be back online by day 6
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eddy passey
(@eddypassey) reported
@virginmedia That I need 3 WiFi pods and there is a speed fault which he can’t fix You only supply 1 pod every 7 days and it takes an hour of my life to get it sorted in your ineffective customer service phone system (use sales number for shortcut to at gets answered!)
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Lily Bayrock
(@lilybayrock) reported
@virginmedia Auto message said service put on hold while investigated, but after no on-site investigation follow-up message stated new appointment not til Monday evening. Will be 5 days without broadband including 3 full work days while we all WFH. Unacceptable.
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tj
(@tj09195531) reported
@virginmedia if you have an unexpected outage, how can you say with precision when this can be repaired. Thank you Alex down in Plymouth for exposing these lies from the VM call centre. However by 7.7 at 3pm is not good enough for me
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eddy passey
(@eddypassey) reported
@virginmedia 2 continued if I get the fastest speed possible how can your engineer go to the street cabinet and “turn the speed up”? No one has returned any of my calls. Complaint file ref G0000165585
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Thediamon_o
(@Thediamon_o) reported
@virginmedia Same problem occurring.
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Adebola - #CookingTravelTalks
(@mybreakingviews) reported
@virginmedia are a terrible terrible broadband service.
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Jenny
(@Hung555) reported
@virginmedia @virginmedia 4 flats without wifi still. All service visits over the weekend cancelled, nothing fixed and new appt given the following week. What’s going on?? Why can’t we have our original appointments? Just feels like you are kicking the bucket down the road!! #CustomerService
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jono2u
(@johnfreel1) reported
@virginmedia That it was fixed - clearly it’s not. Since been told by customer service that no one can come back out until Tuesday next week. It’s appalling service and no one seems able to resolve. What do I need to do?
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Owen G. Bevan
(@TheBigOBowski) reported
@virginmedia The same reason I've been getting for 3 weeks somebody's failure to disconnect the previous service over and over and over again... ZERO accountability, ZERO compensation. I've been forced to go in to my office because I work from home. It's either that or lose a day's work.