Virgin Media

Virgin Media Outage Report in Barnsley, England

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The latest reports from users having issues in Barnsley come from postal codes S71 and S74.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barnsley, England 02/12/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barnsley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Sheffield, Normanton, Rotherham, Dewsbury, Wakefield, Ossett, Barnsley, Heckmondwike, Mexborough and Pontefract.

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City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomSheffield Internet
United KingdomBatley Phone
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

  • TWO_Librans Phil J (@TWO_Librans) reported from Sheffield, England

    @virginmedia Just want to lower my bill or cancel

  • Hi1mMark88 Mark Hewitt (@Hi1mMark88) reported from Sheffield, England

    @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

  • Koko__Johnson koko 🌻 (@Koko__Johnson) reported from Sheffield, England

    @virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • BMiller36990477 -BMiller- (@BMiller36990477) reported from Sheffield, England

    @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

  • olibrown77 Oli B (@olibrown77) reported from Sheffield, England

    @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

  • w47carr Mrs c (@w47carr) reported from Barnsley, England

    @virginmedia why am h getting the message that my cable is broken

  • Koko__Johnson koko 🌻 (@Koko__Johnson) reported from Sheffield, England

    Virgin Media have the worst customer service in the world

  • martinaspiers Martin Spiers (@martinaspiers) reported from Oughtibridge, England

    @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

  • ClaireWinslade Claire 💙 (@ClaireWinslade) reported from Sheffield, England

    Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

  • Adz_lufc adam (@Adz_lufc) reported from Wentworth, England

    @virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about

  • jamiewhalley87 Jamie Whalley (@jamiewhalley87) reported from Wakefield, England

    @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

  • benbrailsford Ben Brailsford (@benbrailsford) reported from Sheffield, England

    @virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

  • Chm14Mc Chris McCulloch (@Chm14Mc) reported from Wakefield, England

    @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

  • diddles1970 Diane Caira (@diddles1970) reported from Sheffield, England

    @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HardmanHill Hardman and Hill (@HardmanHill) reported

    @virginmedia Exactly the same. Rubbish service and incompetent staff that are useless

  • manred007 Wayne Bond (@manred007) reported

    @virginmedia I’ve been trying to sort something out with yourselves today and have been on hold over a total of 2hrs so far !!! Time to cancel, terrible customer service.

  • TSHIBU0_1 Ty⚒ (@TSHIBU0_1) reported

    @virginmedia Hi I would like some help with forwarding a port

  • scottuk39 swarburton (@scottuk39) reported

    @virginmedia 58 minutes on hold to speak to the ‘cancellations team’. I’ve given up and put the phone down. Got fed up of listening to same songs on repeat!! I’m paying £31 a month and now you want £44 for the same service!

  • MathsForRisk Simon Hubbert (@MathsForRisk) reported

    @virginmedia hi - last week I agreed a new 18m contract, to continue with my existing TV&Broadband service (no changes), yesterday I received a parcel requiring me to return all Virgin equipment, I'm currently on hold 30+minutes... is there a quicker way of solving this?

  • stewartabel73 Stewart Abel (@stewartabel73) reported

    @virginmedia I read somewhere that their "customer service team" is one bloke sat using a Amstrad computer from 1980 powered by a mouse running in a wheel.....it appears the mouse is no longer with us RIP 😥

  • scottuk39 swarburton (@scottuk39) reported

    @virginmedia maybe if I close my account and then wait a month before I apply back as a new customer might help me feel like a valued customer again!

  • TechNeurotic Neurotic Tech Priest (@TechNeurotic) reported

    @virginmedia Hi I've been on hold to your Customer Retentions Department for over an hour before being immediately hung up on when I got through. Is this a policy to clear call volumes or are your staff actually incapable of doing the very basic task of answering the phone.

  • Jakey_Wakie Jakey Wakey (@Jakey_Wakie) reported

    @virginmedia 2 hours 15 mins, line cut, total silence. NOT GOOD ENOUGH . @virhinmedia. This is awful, have been customer for 8 years, can't believe I'm being treated like this. You ei t even facilitate a complaint submission

  • DowleyDeveloped Charlie Dowley 💙 (@DowleyDeveloped) reported

    @virginmedia That’s who I’m waiting on for WhatsApp. Was transferred to your Customer Relations team due to the incorrect billing issue and I’ve been waiting since Friday to speak to someone. How long will it take as I’ll be cancelling my direct debit so this money does not come out