Virgin Media outages and service status in Barnsley, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Barnsley, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 29, 6:17 AM GMT+1.
- Internet (55%)
- TV (22%)
- Wi-fi (14%)
- Total Blackout (7%)
- E-mail (3%)
The latest reports from users having issues in Barnsley come from postal codes S71 , S70 , S72 , S75 and S74 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Sheffield, Normanton, Pontefract, Batley, Barnsley, Rotherham, Dewsbury, and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 hours ago |
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Internet | 22 hours ago |
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Total Blackout | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
Nearby cities with recent reports
11 recent signals
5 recent signals
4 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Diane Caira (@diddles1970) reported from Sheffield, England@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandHere we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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Adam Hutt 🏴 (@SBOmad) reported from Swinton, England@virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing
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Simon Day (@SiDay14) reported from Dewsbury, England@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Louis Romégoux (@RomegouxLouis) reported from Sheffield, England@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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Andrew Poppleton 💙 (@popsgolf) reported from Wentworth, England@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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Claire 💙 (@ClaireWinslade) reported from Sheffield, EnglandMoved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, England@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Andy Shelton (@SheltonAndy) reported from Heckmondwike, EnglandAbsolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
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Amanda Brightmore (@mandybaps1) reported from Sheffield, England@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave (@DaveWW1877) reportedIf anyone else has had horrendous Customer Service from @virginmedia please don’t except what ever rubbish they push back to you with.
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Heppo (@neilheppen) reported@virginmedia @GeoffJonners Why should that matter. An existing customers should be offered the same renewal deal whether online or by speaking to an agent. But of course that's not the case - and even the online renewal offer goes up or down every couple of days. Time the regulators got to grips with it.
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Rebecca Réva (@AvaniEbony666) reported@virginmedia What about WIFI or does your boss really don't care?? 3 Weeks without proper service complaints many times and nothings been sorted!! If it isn't then I WILL BE LEAVING Without PAYING THE REMAINDER OF CONTRACT (or if I do it'll be £1 with 3rd part debt collection) I ain't happy
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Manoj Parmar (@MannyParmar) reported@virginmedia you’ve made no provisions for your vulnerable customers in the LE5 5AA area after a lightning strike took out comms for everyone? Your estimated time to fix has gone from 24 hours to 4th June which is over a week away! How are life line pendants going to work?
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Scarlett Shaw (@ScarlettShaw) reported@virginmedia Unless you’re going to assist me in fixing your software updates, I don’t see what you can do. But it’s a big problem not being able to rely on your box to record what I’ve asked it to because your constant software updates keeps wiping them.
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haggard girl 🏳️⚧️ (@fffoceania) reportedVirgin media is so bad it took me turning my phone wifi off and on again 3 times and resetting soundcloud twice just to put on a song
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David Wykes (@Wykesdwworld) reported@PeteUK7 @virginmedia Don’t worry automation and AI will never make mistakes! RIP
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CarryOnGemma (@CarryOnGemma) reported@virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.
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Potato Witch (@spudmagic) reported@PeteUK7 @virginmedia It was several years ago and I didn't pay you a penny. I was sharing the story to warn others about using your ****** company. Please **** off, particularly with your automated trash replies.
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Corax (@Refan80) reported@virginmedia An update on what has gone wrong on your network would be a good l, my wife and I have lost a day's work each and my father who is recovering from a hip operation is now threatening to use DVDs as the TV isn't working, this means he would need to get onto the floor to use them.