Virgin Media outages and service status in Barnsley, England

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Barnsley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Pontefract, Wakefield, Barnsley, Rotherham, Dewsbury, Sheffield, Mexborough, and Normanton.

City	Problem Type	Report Time
Batley	Wi-fi	23 hours ago
Batley	Internet	1 day ago
Pontefract	Internet	2 days ago
Wakefield	E-mail	2 days ago
Batley	Internet	2 days ago
Wakefield	TV	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 6 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  Tom “Harlam” King (@HarlamTK) reported 9 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Victims Voice (@victimsvoice73) reported 12 minutes ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  Andy M (@AndyM50760310) reported 24 minutes ago from Dewsbury, England

  @virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.

• 
  Louis Romégoux (@RomegouxLouis) reported 24 minutes ago from Sheffield, England

  @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

• 
  Guy Leech (@guyrleech) reported 25 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Claire 💙 (@ClaireWinslade) reported 29 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Guy Leech (@guyrleech) reported 32 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 33 minutes ago from Sheffield, England

  @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

• 
  Sam Walker (@SamWalker03) reported 35 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  -BMiller- (@BMiller36990477) reported 39 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 41 minutes ago from Sheffield, England

  @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

• 
  Mark Hewitt (@Hi1mMark88) reported 44 minutes ago from Sheffield, England

  @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

• 
  GiinaGii 🐱🌿 (@giinagii) reported 46 minutes ago from Sheffield, England

  @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

• 
  Paul David Phillips (@paul_phillips83) reported 53 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  The Churchill (@Churchill0782) reported 53 minutes ago from Wakefield, England

  @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

• 
  Ryan Wilson (@rywilnot) reported 54 minutes ago from Darton, England

  @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

• 
  Marc Riley (@Sheffield_Boy) reported 55 minutes ago from Sheffield, England

  @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

• 
  John Armitage (@ArmitageJohn) reported 58 minutes ago from Sheffield, England

  @virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 60 minutes ago from Sheffield, England

  @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elias (@EB51_) reported 9 minutes ago

  Tell me why @virginmedia I’ve tried to set up broadband with yourselves but you’ve cancelled without telling me, I’m under the assumption that Monday 18th May that an engineer will be here to connect me up, However, after contact your customer service they have repeatedly…

• 
  davidthorpedecorator (@dthorpedecor) reported 11 minutes ago

  @virginmedia tv is not working and the cup final is on at 3 any update?

• 
  Dollynoocat (@dollynoocat) reported 12 minutes ago

  @virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.

• 
  G HUNTer (@Why__OMG__Why) reported 14 minutes ago

  @DowndetectorUK found alternative ways of watching ITV1. get a clearer constant picture than Virgin Media. Several sources at zero cost. With the constant problems and ever increasing costs, I don't mind if I get interrupted tv at such an enormous discount.

• 
  South Coast Commuter (@CS_Hants) reported 14 minutes ago

  @virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!

• 
  David Gordon (@gordonwd) reported 16 minutes ago

  @virginmedia So you accept there's been an error processing my order and tell my you can't resolve it - I have to call your customer support team. I call them, get out on hold for 5-10 minutes and the call simply gets disconnected. Been a fan of you guys for years - I'm wavering.

• 
  Steve Justa (@SteveJusta) reported 17 minutes ago

  @txddyrilxy @virginmedia The ******* ****** my **** up too, bunch of ******* *****!!!

• 
  J Corbi (@JCorbinHus) reported 17 minutes ago

  @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

• 
  Steve Justa (@SteveJusta) reported 18 minutes ago

  @bisho32287 @virginmedia Just seen the same. Totally unacceptable, wth kind of 'outage' could need 30hrs (at least) to repair?!

• 
  Bear Holland (@follow_the_bear) reported 19 minutes ago

  @virginmedia @VespaPX12570 Why no compensation for loss of TV it makes up one third of monthly payment for broadband, phone and TV services. If TV goes down for a day should get 33% minimum of contract cost for the days loss of TV service. What would CISAS say? #CISAS