Virgin Media Outage Report in Barnsley, England
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The latest reports from users having issues in Barnsley come from postal codes S70.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Liversedge, Rotherham, Batley, Barnsley, Wakefield, Dewsbury and Mirfield.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England
@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England
Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia
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Adam Hutt 🏴 (@SBOmad) reported from Swinton, England
@virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing
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Terry Hague (@TezzaBelle88) reported from Sheffield, England
I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia
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Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England
@PaulbernalUK @virginmedia I can’t help with that. Good luck.
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Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England
@PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update
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Prof Maddy Arden (@maddyarden) reported from Sheffield, England
@virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England
@virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .
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Terry Hague (@TezzaBelle88) reported from Sheffield, England
Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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Andy Shelton (@SheltonAndy) reported from Heckmondwike, England
Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England
@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
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Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England
@virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.
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Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, England
@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England
@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England
@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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John Armitage (@ArmitageJohn) reported from Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Callum 🏳️🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England
@DysphasiaPV @virginmedia Product is good but customer service terrible
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Rebecca (@Bexwa) reported from Dewsbury, England
@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
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V-Bull (@VanceBulla) reported from Brampton Bierlow, England
@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jan Hobbs (@CleanzineEditor) reported
@mickharkin68531 @virginmedia Whenever folk post on social media that they're looking to change their provider, locals response with recommendations/steer clears & often include prices they pay. It certainly doesn't look as if I've been saving 40%! I'd happily pay more for a good service though
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Ali Mercer (@AlisonLMercer) reported
@virginmedia I've been told by your tech support that I won't be able to access my emails for 48 hours because of issues your end with the Virgin Media O2 ID process. I think you ought to be upfront about telling customers that there's a major issue.
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Ali Mercer (@AlisonLMercer) reported
@WhichUK have you heard about the latest epic email fail from @virginmedia and @O2? Something to follow up next time you survey the best and worst broadband & email providers...
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Ali Mercer (@AlisonLMercer) reported
apparently there's an absolute disaster with email service following the merger of @O2 and @virginmedia - is anyone else out there affected? #virginmedia #seewhattheycantdo
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bella4001 (@moo2n) reported
@ianp1569 @virginmedia @DisneyPlusUK Yes they are I have no service for 12 days and all they can do is broken promises . Their service is terrible and their staff knows nothing .This company pretend they are in the UK but they are in India and their staff are rude and obnoxious O am changing to BT broad band .
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bella4001 (@moo2n) reported
@virginmedia DONT DO THE MISTAKE I DIDBY JOINING VIRGIN MEDIA IT IS THE WORST SERVICE ONE CAN GET . I DONT HAVE SERVICE FOR 12 DAYS AND DOES NOTHING ARPART FROM LIES AND BAD MANNERS THEY TREAT THEIR CUSTOMERS VERY BAD WITH NO RESPECT .I AM CHANGING TO BT THEY ARE CHEAPER AND BETTER
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The Real Lady Shirl 👑 (@ShirleyNzeh) reported
@virginmedia is the prime example of poor customer outcomes. Following their systems migration with @O2, they are issuing bills they cannot explain and charges for 'unreturned' equipment that has been returned. All this, while over relying on #ChatBots and operating process that leave them unable to verify customers based on data viewable within the customers' dashboards. How?! This reminds me the issue with the #PostOffice. Save yourself the hassle and find another provider. #VirginMediaI are useless and will frustrate you!
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Hathi (@jigri) reported
@virginmedia Moving to 360 has completely destroyed my trust in Virgin Media, remote doesn’t work, engineer attended and just left, and the situation is worse then before. Disgusting. I want to cancel my contract as Virgin Media has broken it’s contract by not providing the service.
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Hanna Fowler (@hannalfowler) reported
@virginmedia I keep getting non stop sales calls from Virgin Media daily!! I’ve picked up and said I’m not interested in any new deals at the moment - I was rudely hung up on a few days ago…the calls continue. Not a great customer service tactic really, it’s now just v. annoying
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takumitchy 🍉 (@TRAVOLTACUSTOM) reported
I’ve been stuck in a loop between @virginmedia and o2 saying the address isn’t the one they have on file for my Virgin Media O2 ID. Now seeing hundreds of people have this issue, and how I cannot pull out of a contract as I can’t even access my account, this really sucks