Virgin Media Outage Report in Barnsley, England
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The latest reports from users having issues in Barnsley come from postal codes S71 and S74.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Rotherham, Batley, Sheffield, Barnsley, Wakefield, Dewsbury, Heckmondwike, Mexborough, Pontefract and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Simon Day
(@SiDay14) reported
from
Dewsbury, England
@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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V-Bull
(@VanceBulla) reported
from
Brampton Bierlow, England
@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Andy Shelton
(@SheltonAndy) reported
from
Heckmondwike, England
Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Callum 🏳️🌈 🔴⚪⚫ ☮️
(@Callum_SEND) reported
from
Brampton Bierlow, England
@DysphasiaPV @virginmedia Product is good but customer service terrible
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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Prof Maddy Arden
(@maddyarden) reported
from
Sheffield, England
@virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
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Adam
(@tevowl9) reported
from
Brinsworth, England
@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@PaulbernalUK @virginmedia I can’t help with that. Good luck.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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maddiemcgowan
(@maddiemcgowan) reported
@virginmedia We will cancel tomorrow. And go with someone reliable and will tell everyone I meet never to use Virgin media under any circumstances
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Samwebb36855782
(@Samwebb36855781) reported
@virginmedia honestly i have never had such a shocking experience. I thought sky was bad but virgin take the biscuit. Been with virgin as a new customer and still no Internet 👍👍
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paula
(@poshsocks) reported
@virginmedia I phoned up a few weeks ago as his router was broken and he was also being overcharged. They tried to get me to sign up for another service with a phone line, I told them no, I just wanted a new router. Now they've sent him a sim crd and are taking £60 out of his account a month!
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Orest Andrijiw
(@OrestAndrijiw) reported
@virginmedia just got cut off with virginmedia after an HOUR!!! Construction team due to fix cable outside today - didn't arrive!!! Been waiting 2 MONTHS to be re-connected after house move!! Zero customer service! Useless! Shameful!
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m
(@leipperm) reported
@virginmedia I've been calling them most days. The level of help on the phone is very poor.
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Irfan 🏛🏛🏛عرفان
(@irfan_tirfk123) reported
@Andrew007Uk @virginmedia Firstly welcome back.They are usually prompt and good. Dont know why they been this bad @virginmedia
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Ell w
(@Ellwebb32) reported
@virginmedia can someone help please I have netflix free ss part of my package. It says that on my account too yet I have been charged on my new bill for it. Obviously I want it taken off. Thanks.
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O8O406C
(@oc8pm) reported
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F010083684. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 27/12/2022 15:00:00. The Virgin Media Team.
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Jefferson
(@BigupJeff) reported
@GaborPfalzer @virginmedia I've been locked in with those jokers for years. I've tried to cancel several times but every time their cancellation team makes me livid (for the same reasons you mentioned) and I ragequit. The other problem is nobody else does fibre in my area 😭
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Phil Bach
(@Phil_Bach) reported
@virginmedia Now I get a message for 26th December for the fix Really poor service here . What is actually going on ?