Virgin Media Outage Report in Barnsley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnsley come from postal codes S71 and S75.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Batley, Sheffield, Wakefield, Normanton, Barnsley, Liversedge, Rotherham, Dewsbury, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Batley |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
Public service announcement. @virginmedia are by far the worst company I have ever dealt with
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Good Question
(@GoodOuestion) reported
@virginmedia Hi there, sorry for the delayed reply! I signed up online and would rather not have to call in. the live chat is actually a message service that requires whatsapp to work unfortunately and you don't accept emails. I sent a letter back in December but no reply!
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Simon Kerslake
(@daddystk) reported
@virginmedia works it’s magic again! No phone line for day 3, but your app says we’re fine…? Care to help out an overpaying customer?
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Tom Parry
(@TomParry93) reported
@virginmedia Thank you for your reply. Cancellation was due to never receiving a SIM card (I was told my details were not passed on to @O2 and no account was created), nor being able to setup a broadband connection without an engineer's visit at additional cost, never outlined beforehand.
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Thomas Foster
(@Sedontane) reported
@virginmedia Hi VM, looks like its a double NAT issue, my previous ISP were single NAT, and my VMobile service through vodafone was single nat. Now you've switched to O2 I seem to be behind a double NAT. I don't particularly want to pay for a static IP, so I guess im stuck using a VPN. Ta
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Layla
(@Liz72591) reported
@L_I2ON @virginmedia I dont know how they are getting away with this. Alot of people are having the exact same issue. I'm hoping to get ambudsman involved but aparantly they are really slow.
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Tom Parry
(@TomParry93) reported
@virginmedia I did not cancel within the 14 day cooling off period, as I spent those 14 days waiting for the SIM card to arrive and the service to start. When it did not, and I was finally able to establish no account had been made with O2, I cancelled the service.
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Steven Wallis
(@StevenCWallis) reported
@virginmedia How do I make a complaint to someone in the UK? I have spoken to about 10 different people in the a Philippines and they don’t understand English very well and just lie to end the conversation. What number and what options do I use?
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sandra smyth
(@missmissteapot) reported
@virginmedia I reported it on the phone. I keep checking and it still states no problem in the area. Someone knocked over the silver box in the street and since then she has had no phone. She is my aunt who is almost 80. The guy said a engineer would call back but they never did.
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Good Question
(@GoodOuestion) reported
@virginmedia It turned out that after speaking to the team, my old account was closed, my new account(s) were opened and I never received my welcome pack so can't change anything until I receive that, the date was changed to April the 1st. But its ok, I found a solution.
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Layla
(@Liz72591) reported
@virginmedia It always says no issues found. This happens every single time. The last time we got put through the 3rd person... who then admitted there was an issue. I want a refund, there are people in my house that work from home. We've had to use our data for work. I want a refund.