Virgin Media Outage Report in Barnsley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnsley come from postal codes S71 and S75.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Sheffield, Wakefield, Barnsley, Liversedge, Rotherham, Dewsbury and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia why am h getting the message that my cable is broken
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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Chris McCulloch
(@Chm14Mc) reported
from
Wakefield, England
@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Jamie Whalley
(@jamiewhalley87) reported
from
Wakefield, England
@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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adam
(@Adz_lufc) reported
from
Wentworth, England
@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Martin Spiers
(@martinaspiers) reported
from
Oughtibridge, England
@virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Errington
(@MichaelErringt9) reported
@virginmedia There is also the 'human' element to this whole issue and that is I really don't want this played out in public. I will if you continue to insist or you can get a Uk based agent to ring me ( I say that with the utmost respect to your telephone agents and mean that in a no
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BSHLOUT
(@Will_Lewiis) reported
@virginmedia Fix ur Wi-Fi u bottle jobs
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Thomas Austin 🇪🇺#FBPD -SVBEEV-
(@EUtopean) reported
@KateOfTarragon @virginmedia Just last week I commented on a similar tweet by saying Virgin customer support don't appear to kick-in til after you've left. - Only for Virgin CS to reply with a short tweet about how sorry they were that I'd left. #GoFigure
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kush dudhia
(@kushty88) reported
@virginmedia why did you cancel my engineer without letting me know? Appaling customer service...cutting the phone off while I'm being told to "wait" Surely, service degradation, terrible customer service, consec days of no internet are grounds for me cancel my contract...
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Tracy Jacobs 🐱 #RejoinEU 🇪🇺#StandWithUkraine
(@law83692622) reported
@kindon25 I'm sitting in my neighbour's house two doors down and wondering how my phone logged onto their wifi when I didn't know their password. When I checked the network I was still connected to my OWN home wifi @virginmedia 😮😮 two houses away!
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Dog
(@fackrelldog) reported
@virginmedia service is becoming a bit of a joke. The broadband has been flicking on and off for the last 3 days. Impossible to get anything done or watch anything.
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Laura
(@LauraKerr1717) reported
What an absolute shambles the @virginmedia customer service is. Phone calls are frustrating and the WhatsApp chat is the biggest load of bull
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That Guy Max!
(@MadMaxMotoVlog) reported
@nonangrybiker @virginmedia Better new customer deals with EE at the moment, been with VM for 11 years and also considering leaving, they're no longer the best and are coasting on a name now and increasing prices every few months, what happened to fixed contracts?
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Michael Errington
(@MichaelErringt9) reported
@virginmedia I don't know how I can do this without explaining the whole thing, you really need to know the full issue from beginning to end, your customer service agents can only do the job their script tells them too so cannot see the chain of faults here.
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Tina Jessica Page 🌻🌼💛
(@tinajessicax) reported
@virginmedia I know other customers who have had 3 upgrades in the time we’ve had the same slow and frustrating device, where only half the functions we pay for work! We always pay our bill, I’m so frustrated. I am considering leaving when the contract runs out because nobody will support me