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Virgin Media

Virgin Media outages and service status in Barnsley, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Barnsley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 1, 9:23 AM GMT+1.
  • 52% Internet (52%)
  • 23% TV (23%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)

The latest reports from users having issues in Barnsley come from postal codes S71 , S70 , S72 and S74 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Barnsley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Wakefield, Sheffield, Normanton, Pontefract, Rotherham, Dewsbury, and Mexborough.

CityProblem TypeReport Time
Batley Internet 3 hours ago
Batley Wi-fi 20 hours ago
Barnsley Total Blackout 2 days ago
Batley Wi-fi 2 days ago
Wakefield Internet 3 days ago
Sheffield Internet 3 days ago

Nearby cities with recent reports

Batley

8 recent signals

3 hours ago
Wakefield

3 recent signals

3 days ago
Sheffield

3 recent signals

3 days ago
Normanton

2 recent signals

4 days ago
Pontefract

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

  • lettielou05
    lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫

  • maddyarden
    Prof Maddy Arden (@maddyarden) reported from Sheffield, England

    @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

  • TWO_Librans
    Phil J (@TWO_Librans) reported from Sheffield, England

    @virginmedia Just want to lower my bill or cancel

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

  • chococlaire77
    Claire Stewart (@chococlaire77) reported from Sheffield, England

    Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

  • wilcock_steve
    🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia is the email down again??

  • AdamPagett3
    Padge 👌 (@AdamPagett3) reported from Featherstone, England

    @virginmedia @Virgin Terrible service

  • AndrewKerrison6
    Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

  • paul_phillips83
    Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

  • alexwhit3head_
    Alex (@alexwhit3head_) reported from Sheffield, England

    Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

  • Koko__Johnson
    koko 🌻 (@Koko__Johnson) reported from Sheffield, England

    Virgin Media have the worst customer service in the world

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

  • Sheffield_Boy
    Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • lettielou05
    lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

  • TezzaBelle88
    Terry Hague (@TezzaBelle88) reported from Sheffield, England

    I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

  • DeborahTaylor3
    Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

  • samthompson98_
    Sam (@samthompson98_) reported from Rotherham, England

    Sky sports red button not working with @virginmedia there’s a shock

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MelinaKakoulid7
    Melina Kakoulidis (@MelinaKakoulid7) reported

    I am like have you heard yourself. You asked me for my monthly bill amount which I gave I was asked to confirm my email address which I gave and then the next question was how much is your monthly bill again I gave £27 Is @virginmedia customer services agents computers or human

  • Nasher6328
    Mr Nash (@Nasher6328) reported

    @OliverGMcManus @virginmedia Under UK law (primarily the Consumer Rights Act 2015), broadband services must be provided with reasonable care and skill and be of satisfactory quality. A complete outage lasting 7 weeks is almost certainly a breach, giving you the right to end the contract and seek a remedy (like cancellation without penalty or a refund for the affected period). Virgin Media participates in Ofcom's automatic compensation scheme for total loss of service (no internet at all via wired connection). You should already be getting ~£10.34 per day automatically after the first 2 full working days of reporting the fault. This doesn't directly let you cancel penalty-free, but it supports your case.

  • smurraycomposer
    Steve Murray Music (@smurraycomposer) reported

    @virginmedia Sent an email ad for Wifi Pods. Clicked the link — can't buy one. Googled it — same issue. You're actively losing sales from your own marketing. Someone needs to audit your funnels urgently - you're losing money.

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    Thank god we have backup internet "just" and @FreeviewTV on @Manhattan_TV whilst we wait four days for @virginmedia to fix their service

  • MelinaKakoulid7
    Melina Kakoulidis (@MelinaKakoulid7) reported

    @virginmedia Can customer services agents @virginmedia be more human and less computers please? The customer services agents needs to listen on what is being said. The minute a phone call goes off script the agents are so confused and doesn't know how to speak and listen

  • _Alfista
    ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported

    @jen_moxon Their Customer Service, the word ‘service’ doing a lot heavy lifting here, is the worse. They randomly cancelled my DD without notice then bill me for late payment… @virginmedia Nice broadband, sh*t service, will go back to BT at renewal time.

  • Inforder
    🇬🇧🇨🇳🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Inforder) reported

    @OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.

  • JohnPriestley70
    John Priestley (@JohnPriestley70) reported

    @virginmedia I am trying to link. I can get as far as confirm transfer. After a few seconds I get an error message page saying something about expired, then it jumps to VM page with login. Could not get a screenshot of the error message, it disappeared that fast.

  • art_bilgin
    Bilgin Art (@art_bilgin) reported

    @ virgin #virginbroadband @VirginAtlantic Virgin media broadband 4 days without broadband from crappy Virgin. Mast down, so it takes 4 flipping days to fix it yet everything internet, business, security and entertainment is down

  • siralexisared
    glazersout (@siralexisared) reported

    @LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman