Virgin Media Outage Report in Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnsley come from postal codes S70 and S71.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Barnsley, Sheffield, Wakefield, Liversedge, Rotherham, Mexborough and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Total Blackout | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄
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@DEG44Griffin
(@dangriffin37) reported
from
Sheffield, England
@virginmedia so please explain the 20% hike in my bill every month just because you are discontinuing my chosen plan and offering me exactly the same plan for an extra £3 per month, been a customer longer than I care to remember but utterly disgusted by this #virginmobile
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Danny™
(@IDanzoh) reported
from
Wakefield, England
@virginmedia It says no known issue so no
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Ty Warburton
(@ty_warburton) reported
from
Brampton Bierlow, England
@virginmedia can someone contact me , the customer service you provide is abysmal, trying to get an issue resolved and no one on your customer services seems to listen!!!
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Anthony
(@AnthonyyBurke) reported
from
Wakefield, England
@virginmedia Hello my internet has gone down for some reason, I've *** a test on your service site, and no known issues. But on the virgin media hub says my internet (access denied)
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Tom Downs
(@Tom__Downs) reported
from
Sheffield, England
@virginmedia it’s beginning to get pretty difficult to do work when the broadband keeps going down...
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Danny™
(@IDanzoh) reported
from
Wakefield, England
@virginmedia I just want to know when the virgin engineer will be done messing with the electric box on my street I’m sure that’s the reason why it’s down
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MKB Solicitors LLP
(@MKBSolicitors) reported
from
Barnsley, England
We are sorry to inform our clients that we have been without internet connection for over 24 hours, so we have no access to our email system. We are working with @virginmedia to resolve the issue and hope to be back up and running soon. Please call 01226 210000 to take advice
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AzarLFC
(@AzarAsghar) reported
from
Dewsbury, England
@virginmedia U took your time guys!! I rang customer service and have an engineer booked in now for tomorrow morning
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Abbie Master of Magics
(@MoMAbbieBurger) reported
from
Sheffield, England
@virginmedia I have been having the odd few issues lately, recently the main issue is loss of any connection at night time. When I try to log into my account, via phone because my £46pm broadband is down, so I can see if there is an issue a few things happen... [1/4]
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia is there a outage in the S74 area for broadband. Router shows access denied next to internet.
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Andrew Poppleton
(@popsgolf) reported
from
Wentworth, England
Once again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying
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martyn notman
(@NFGmart) reported
from
Sheffield, England
Ffs @virginmedia my internet is fine all morning..suddenly goes off. Ring your "helpline" and apparently you expect to have problem solved by 8.25 PM!!!!
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Arron Everard
(@arron_everard) reported
from
Barnsley, England
@virginmedia what a load of crap they ring you and when you ring them back they can't put you through to relivent department haha what a joke,😤😤
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂
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Simon Jackson
(@sijackson77) reported
from
Dewsbury, England
@virginmedia been without broadband or TV for 3 days now. Your information line advises “ it’s a complex issue ...taking longer than expected”. I work from home, I NEED broadband for email, Skype and data access. It’s not bloody good enough!
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Oliver Short
(@OliverShort574) reported
from
Barnsley, England
@virginmedia thank you so much for leaving our family without WIFI for the next 2 weeks... Poor Customer Service , No Letters about “A Survey” rang customer services to cancel and obliviously they didn’t understand we wanted to cancel after 30 minutes on the phone!!!!!
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Vegan_nick.h
(@nickholding01) reported
from
Wakefield, England
@virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too
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Mandy Wilson
(@MandyyWilson) reported
from
Barnsley, England
Come on @vmbusiness @vmbusinesshelp get in touch with @GlenparkSurgery ..... they need your help !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Bennett
(@backstreetjoe) reported
@virginmedia Yes says expect problems until 3pm but we were not told of any planned work
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H
(@HZL_ww) reported
@hannahfearn @virginmedia It shouldn't be this difficult. It's too bad it can't be done online within 10 minutes. 😥 customer service is so backwards in the UK
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James Wilkinson
(@1jameswilkinson) reported
@virginmedia into week 6 with no Internet on a business line. One question: why is your customer service so poor and your reps so unhelpful?
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Jake Hobbes
(@hobzy92) reported
@virginmedia Quickest you guys have responded funny that.. yes a complaint was made ref: C-2110221325
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Greg Bailey 💙
(@BluBanjoes) reported
@virginmedia 1 Usual runaround. From Virgin Media website ‘just run a few checks’ result ‘your hub is not connected’. Try to reboot no good. Engineer booked then cancelled by VM as ‘problem is on network’. Automated VM phone message confirms major problem.
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Martin Poler
(@martinpoler) reported
@virginmedia Yes. It's the wired connection into the wifi router. Just gone. Why is your service so patchy?
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Martin Poler
(@martinpoler) reported
@virginmedia Third party The one you provided was awful
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ian harrison
(@ianharrisonuk) reported
@virginmedia don’t understand why you can’t inform your customer about planned upgrades as I work from home and have no service ‘think about your customers’ it’s not hard to send a txt as you have all customers details!!
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James Maltby
(@maltbyjames) reported
@virginmedia I don't want to have to register on another forum, I've tried calling and get sent a text message saying I've signed up for updates but that just takes me to a page saying there are no issues in my area. We have no broadband or TV and I can't get any news on when it will be fixed
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Paul Todd
(@PaulToddTallPod) reported
On hold to @virginmedia for 2 hours after they pushed my installation back by a month with less than 1 day notice. Great customer service, actual A* (sarcasm detected). Strongly considering cancelling and going elsewhere.