Virgin Media Outage in Barnsley, England

@virginmedia why am h getting the message that my cable is broken

@virginmedia were there issues in S9 around 1020 this morning?

@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

@virginmedia why is the red button not working I've paid for this service

@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

@virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

@virginmedia I can’t sign in with the original details. The email is no longer mine.

@virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.

@virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?

@virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!

@virginmedia it’s impossible to contact them with a complaint if you aren’t a customer.

Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

@Condieflyy My virgin media went down this morning too 👀

@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

@virginmedia is the email down again??

Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy

Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

@virginmedia We still don't have Internet or phone. Have checked cables and reset several times. I've tried to follow the link for issues in our area, but it just goes to the Twitter page on your website. Also tried status page, but just says to book an engineer.

@virginmedia Will there be any compensation for the people effected with the outage that lasted 3 days (tv)

@virginmedia why is it asking me to subscribe to catch up on programs as I pay the for them already!!!! Not happy been a customer for over 20 years will be phoning up sky Monday

@virginmedia why is my virgin media down again twice in 2 days

@virginmedia if u had put as much energy into informing me my contract had ended, that ur staff have since I cancelled my contract, I may still be a customer. Shame #OFCOM cant ask u to not harrass customers to stay, like they asked u to give 30 days notice to them. #RantOver

@virginmedia absolutely disgusting how you treat your customers!! To be told several times you’ll refund us and yet it’s now December and we’re still waiting for the cheque that you said you’ve sent back in may!! This is totally unexceptable!

Virgin media really *************** now. How ******** is the WiFi dropping out at this time of night?! The one Saturday night I'm in. Get tae ****.

@virginmedia Hi, Broadband been down now since 6pm. WN1 area. Any news?

@virginmedia our wifi has not been working since the morning please could you fix this

@katieloupalmer @virginmedia Had similar issues too but was able to resolve it with their WhatsApp customer support HOTLINE +1(716)216-2131