Virgin Media Outage Report in Barnsley, England
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The latest reports from users having issues in Barnsley come from postal codes S71.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Heckmondwike, Mexborough, Wakefield, Sheffield, Rotherham, Barnsley, Pontefract, Liversedge and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Wi-fi | ||
| Total Blackout | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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V-Bull
(@VanceBulla) reported
from
Brampton Bierlow, England
@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Callum 🏳️🌈 🔴⚪⚫ ☮️
(@Callum_SEND) reported
from
Brampton Bierlow, England
@DysphasiaPV @virginmedia Product is good but customer service terrible
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Ryan Wilson
(@rywilnot) reported
from
Darton, England
@SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia
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Simon Day
(@SiDay14) reported
from
Dewsbury, England
@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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Adam
(@tevowl9) reported
from
Brinsworth, England
@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
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Sam
(@samthompson98_) reported
from
Rotherham, England
Sky sports red button not working with @virginmedia there’s a shock
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Retro
(@Retro18x) reported
@Aimmbotz Wtf first google now virgin media, this man is to famous
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Steve Bowbrick
(@bowbrick) reported
@virginmedia Hi, I was pretty sure it must be my problem but I've tried three different browsers (Safari, Firefox, Chrome) and two different devices (iPhone, Macbook), with and without ad blockers. Even the link from your app loads the same broken page.
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Marie
(@Marief2408) reported
So @virginmedia I finally get a call back from a technician, bcoz we are getting intermittent wi-fi from day 1. You suggest wi-fi boosters at an additional cost of £5 per month! So I have to pay more for your bad service issues? We are already paying for bad service! #badservice
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Kyle Whittall
(@KyleWhittall3) reported
@virginmedia I don’t understand why I can run a diagnostic on my network and see that it doesn’t work and yet I keep getting given the same advice that doesn’t help at all
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Paul Pronini-Fisher
(@fisher_pf) reported
@JohnnnyW @virginmedia Agree. 6 weeks waiting and now I, me, the wronged customer, needs to spend more of my valuable time trying to sort stuff out. This is a problem I’ve now raised three times so the least @virginmedia should do is take ownership of their error and sort it out.
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Pete Turnbull
(@PeteTurnbull2) reported
@virginmedia My flabber is beyond fasted! The absence of any semblance of customer service astounds me, but it's ok to call an elderly woman you know that suffers with dementia and let her give you her card details over the phone and take £300,and now you need the complaint ref (C-0601211340)
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Kazza
(@kmazsmith) reported
@virginmedia @virginmedia No one has managed my expectation. The person on the phone just said 'an engineer will call', I assumed that as I paid for home works I would get it sooner rather than later. Just as well I've just given notice on that! That's money down the drain.
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chris brooke 😷 wear a mask 😷
(@TWRHQ) reported
@virginmedia Why is it impossible to have a joined up conversation with your support staff? One where each operator doesn't contradict what the last person said & one where what's been agreed actually happens rather than the complete opposite? cc @Ofcom
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Harry
(@Harrypstapleton) reported
@virginmedia if anybody is looking to contact Virgin support via the live chat on their website, be sure to allow for a multi-day wait by your laptop
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Mrfish
(@Mrfish35659146) reported
@virginmedia Moving to another supplier sorted issue. Tv, brdband and telephone was the cost to VM's incompetance