Virgin Media outages and service status in Barnsley, England

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Barnsley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Rotherham, Barnsley, Sheffield, Wakefield, Pontefract, Liversedge, Dewsbury, and Mexborough.

City	Problem Type	Report Time
Batley	Total Blackout	51 minutes ago
Normanton	Internet	1 day ago
Batley	E-mail	2 days ago
Normanton	Phone	2 days ago
Batley	Internet	3 days ago
Rotherham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

• 
  Guy Leech (@guyrleech) reported 4 minutes ago from Wakefield, England

  @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

• 
  Sam Watts (@SamWatt30745054) reported 4 minutes ago from Barnsley, England

  @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

• 
  Chris McCulloch (@Chm14Mc) reported 9 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Diane Caira (@diddles1970) reported 11 minutes ago from Sheffield, England

  @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

• 
  Nick Lawton (@Pontemiller) reported 14 minutes ago from Knottingley, England

  I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.

• 
  V-Bull (@VanceBulla) reported 15 minutes ago from Brampton Bierlow, England

  @virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service

• 
  The Churchill (@Churchill0782) reported 20 minutes ago from Wakefield, England

  @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 21 minutes ago from Sheffield, England

  @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

• 
  Tom “Harlam” King (@HarlamTK) reported 22 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 22 minutes ago from Sheffield, England

  @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

• 
  Simon Day (@SiDay14) reported 24 minutes ago from Dewsbury, England

  @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

• 
  Amanda Brightmore (@mandybaps1) reported 26 minutes ago from Sheffield, England

  @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

• 
  Terry Hague (@TezzaBelle88) reported 27 minutes ago from Sheffield, England

  Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 27 minutes ago from Sheffield, England

  @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 33 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  Abdullah Mulla (@a8dullah_mulla) reported 36 minutes ago from Heckmondwike, England

  @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

• 
  Mark Hewitt (@Hi1mMark88) reported 40 minutes ago from Sheffield, England

  @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

• 
  Judge Drokk | Mark Hellewell (@JudgeDrokk) reported 46 minutes ago from Darton, England

  @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

• 
  Andy M (@AndyM50760310) reported 48 minutes ago from Dewsbury, England

  @virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.

• 
  Claire Stewart (@chococlaire77) reported 57 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Belfast Books (@BelfastBooks) reported 2 minutes ago

  @TrevorM63275988 Having dealt with Virgin Media on behalf of clients for more than 20 years, I can say their customer service has changed dramatically. They now appear to rely heavily on contact deflection, a practice where customers are repeatedly directed towards web chat, FAQs and automated systems instead of being able to speak to a human adviser. While contact deflection is intended to reduce support costs, my experience is that it has reached the point where accessing a person has become unnecessarily difficult. I'll I'll be raising it with Ofcom under the complaint they have against them.

• 
  🐰 🦄 Kimberly 🦄 🐰 (@Nesphalim) reported 8 minutes ago

  @BBCNews This doesn't surprise me. Virgin Media treat their customers horrendously.

• 
  E i l i s h (@EpicLastSong) reported 9 minutes ago

  @virginmedia It's quite pointless even getting in touch with you, you closed my complaint when I questioned whether you're going to fix the pricing that you agreed was wrong. If you want to help the complaint reference is on the image attached.

• 
  Ailsa (@Ailsa56202286) reported 10 minutes ago

  (Part 4/4) Meanwhile, I was receiving constant calls demanding payment and threatening late payment charges. No customer should have to fight this hard just to leave a broadband contract. SHAME ON YOU, @VirginMedia.

• 
  Disco Dave (@DiscooDave1969) reported 10 minutes ago

  @BBCNews @virginmedia I am disappointed the fine is not higher. Let this be a warning to anyone thinking of moving to them. They will offer a great 12 month deal and then double the price in year 2 and making it extremely possible to cancel.

• 
  Graham Hill (@grahamhill1) reported 13 minutes ago

  @MartinSLewis Virgin Media were terrible to deal with when I had a contract with them, terrible customer service up until I quit - only then did I get to talk to someone in charge. I still quit and signed up to @sky

• 
  Keith A Pearson (@keithapearson) reported 18 minutes ago

  @MartinSLewis By far the worst company I've had the misfortune of dealing with in recent years. If Ofcom truly had any teeth, it'd ban Virgin Media from operating in our telecoms sector. A truly dreadful company.

• 
  entrustTMF (@entrustTMF) reported 18 minutes ago

  @aidan_codtello @virginmedia Good luck! When the service works at @virginmedia it's great-but when there's a problem you're pretty much on your own with a fanciful bunch of stories until you can finally get an engineer to pitch up. I always think that how they handle a problem is the measure of a company...

• 
  kim milner (@kimmie350) reported 22 minutes ago

  @jennyk1977 @SilverstoneUK I missed you on the tv Jenny but trying to watch it on virgin media as a nightmare. Didn’t see the national anthem or martins grid walk either as the channel changed to the damn cricket!!! Finally got the race to play but I wasn’t quick enough to spot you sorry.

• 
  NTANTU (@NtantuNow) reported 24 minutes ago

  @virginmedia im leaving you lot, still not sorted the signal issue in my area. Its been nearly a week of this! poor!