Virgin Media outages and service status in Barnsley, England

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Barnsley, England

The most recent Virgin Media outage reports came from the following cities: Batley, Sheffield, Wakefield, Rotherham, Normanton, Barnsley, Pontefract, Dewsbury, and Mexborough.

City	Problem Type	Report Time
Batley	Internet	9 hours ago
Sheffield	Internet	10 hours ago
Wakefield	Internet	12 hours ago
Batley	Internet	16 hours ago
Batley	Internet	17 hours ago
Batley	Wi-fi	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

• 
  Oli B (@olibrown77) reported 1 minute ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  Helen-Claire Stone (@Helen_Claire71) reported 7 minutes ago from Sheffield, England

  @virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.

• 
  Claire 💙 (@ClaireWinslade) reported 14 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  GiinaGii 🐱🌿 (@giinagii) reported 14 minutes ago from Sheffield, England

  @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 15 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  Michael Collinson (@Mcollinson72) reported 15 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Simon Day (@SiDay14) reported 17 minutes ago from Dewsbury, England

  @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

• 
  Amanda Brightmore (@mandybaps1) reported 17 minutes ago from Sheffield, England

  @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

• 
  Tom “Harlam” King (@HarlamTK) reported 18 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  Victims Voice (@victimsvoice73) reported 19 minutes ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  Abdullah Mulla (@a8dullah_mulla) reported 20 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Rebecca (@Bexwa) reported 29 minutes ago from Dewsbury, England

  @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

• 
  Michael Collinson (@Mcollinson72) reported 30 minutes ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  Abdullah Mulla (@a8dullah_mulla) reported 33 minutes ago from Heckmondwike, England

  @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

• 
  Jules Tee (@xjuewx) reported 35 minutes ago from Sheffield, England

  @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

• 
  Guy Leech (@guyrleech) reported 43 minutes ago from Wakefield, England

  @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

• 
  Chris McCulloch (@Chm14Mc) reported 43 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Mark Hewitt (@Hi1mMark88) reported 44 minutes ago from Sheffield, England

  @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

• 
  John Armitage (@ArmitageJohn) reported 56 minutes ago from Sheffield, England

  @virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 58 minutes ago from Sheffield, England

  @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jose Coixao (@notnotzecoxao) reported 9 minutes ago

  @GregoryRasputin @virginmedia companies don't give a **** if you're sick or not, they just want your money greg lmfao

• 
  Lol B (@enquiriesdesk) reported 13 minutes ago

  @Benleo Virgin Media are honestly useless. Hours and hours wasted on the phone over the years, nothing ever fixed. Staff seem completely incompetent. At one point I was so stressed I thought I was having a heart attack. Shocking service.

• 
  Kate Stevens (@katehub1960) reported 15 minutes ago

  @virginmedia My TV service is still not working. There is no signal and i have tried every ‘fix’ recommended please can you send an engineer….

• 
  Ben Leo (@Benleo) reported 17 minutes ago

  What this comes down to is Virgin Media not wanting consumers to be able to skip adverts anymore using pause and rewind live TV. I assume they get more from advertising money when people are forced to watch adverts on their streaming boxes. Fine, I understand that. But lying and misselling and treating customers like this in order to achieve that is unacceptable.

• 
  west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported 17 minutes ago

  @Benleo @virginmedia Cancel it & stop your DD. Get a freeview mini box & pay for Disney

• 
  Frantruth 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@frantruth) reported 17 minutes ago

  @Benleo Trouble is, Virgin Media isn't British owned. Regardless, it should be written into law that if you provide telecommunications to British customers, the call centre serving sales and customer service must be based in Britain.

• 
  Jennifer Arcuri (@Jenniferarcuri) reported 18 minutes ago

  @Benleo @ailsybabe @virginmedia Please make an example and put them in their place. Hopefully out of buisness. Horrible company, Virginmedia.

• 
  Nigel XYY man (@NigelXYYMan) reported 20 minutes ago

  @Benleo It's a long time since I was on virgin media. They had just taken over from ntlworld. It used to annoy me that they could never get TV, broadband and phone working together at the same time.

• 
  Paul Phillips (@tiger20004) reported 21 minutes ago

  @nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.

• 
  Manavmeet Singh (@Manavvv31) reported 27 minutes ago

  @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo