Virgin Media Outage Report in Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnsley come from postal codes S71 and S75.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Sheffield, Normanton, Barnsley, Liversedge, Rotherham, Dewsbury, Ossett, Heckmondwike and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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StuN UK
(@StuN_UK) reported
from
Sheffield, England
@SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia
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Sylvia
(@slivaugh51) reported
from
Brampton Bierlow, England
@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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Jay🧘🏻♂️🧔🏻
(@Nude_Jay) reported
from
Sheffield, England
@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
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The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linda
(@grannyfan) reported
@tinaseskis @queenchristina_ @virginmedia I tried to cancel a broadband deal and they would not take the tag of my line so no other company could connect me. For literally months I spoke to them every day for months while they gave me the runaround 1/
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Daniel Wicks
(@allstar100) reported
Entering my third hour on hold to @virginmedia after being cut off. Ironic for a communications company. Literally the worse customer service. #virginmedia
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Alan Moss
(@the1itguy) reported
@virginmedia It only seems to be my email accounts as my wife can send emails from her iPhone without any issues.
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Marie Clegg
(@clegg_marie) reported
@virginmedia I’ve been trying to contact you to cancel a contract for almost a month due to a bereavement and it’s ridiculously impossible. Please can you connect me to an advisor ASAP!
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Crimson66
(@Crimson66_) reported
@virginmedia so you send me a letter saying my bill will go up and i can cancel free of charge by calling a number. Call the number and its been disconnected with no other means of contact..... what are you guys doing?
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Tomb Clarke
(@ThomasC05916286) reported
@virginmedia Pathetic excuses to justify your random price increase. Like all business the archaic strategy that strangles the economy is that profits must always increase. Maintaining your ridiculous yearly profits has never been enough despite our hardship. **** you!
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Alan
(@alantucker) reported
@virginmedia Disgusted with level of service, no notification of work being carried out over the next 3-4 day. Trouble communicating with call centre. Unable to work having to take forced leave.
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Timon Van Wynsberghe
(@TimVanWyns) reported
@virginmedia @JennieBaillie Your customer service is ridiculous and appalling. We have been trying to call for 2 days straight now, waiting hours on end just to be transferred and wait hours again, until getting hung up by your end. We need to cancel ASAP and there is no way of reaching you. Do you care ?
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Kate Usher (she/her) 💙
(@2ndPhaseWomen) reported
@virginmedia OK so I followed the link, put in my question plus the account details. It now tells me to text a specific number. What is this? Is there actually anyone there? Are you actually offering ANY customer service? All this and you seem to have added spurious charges to her bill!!!
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Kate Usher (she/her) 💙
(@2ndPhaseWomen) reported
@virginmedia To make things even worse (if that is possible) the text number does not deal with faults. Virgin you should be ashamed of the service you offer. If my elderly Mum had to navigate this she would not know what to do.