Virgin Media Outage Report in Barnsley, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnsley come from postal codes S73 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Barnsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Sheffield, Rotherham, Wakefield, Pontefract, Barnsley, Dewsbury, and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Wi-fi | 1 hour ago |
|
Batley
|
Internet | 7 hours ago |
|
Normanton
|
Internet | 8 hours ago |
|
Normanton
|
Total Blackout | 8 hours ago |
|
Batley
|
Wi-fi | 1 day ago |
|
Sheffield
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnsley, England
Latest outage, problems and issue reports in Barnsley and nearby locations:
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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john leesley (@JohnLeesley) reported from Sheffield, England@virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
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Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
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Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England@virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.
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Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
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Calming Chameleon (@Mashcat) reported from Sheffield, England@koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!
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Calming Chameleon (@Mashcat) reported from Sheffield, England@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
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Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, EnglandNot happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
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Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England@virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?
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Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England@virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡
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Angelina Perrett (@liaryredhead) reported from Sheffield, England@virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond
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Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
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andrew david pearson (@webbo999) reported from Dewsbury, England@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Calming Chameleon (@Mashcat) reported from Sheffield, England@virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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laudaball (@laudaball) reportedAnyone noted that when @virginmedia call you back to “respond to a complaint” the calls don’t sound on your phone - more like a super quick splash call. You’re then left to call them back 🤬absolute joke of a business @LutzSchueler don’t get me started on yr Hub3 tech!!
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Steve Fair (@HornchurchSteve) reported@virginmedia No, if your social media service worked, you'd see the weeks of messages. Not to worry, who needs TV, entertainment, access to information, ability to call emergency services, music, or communications. Not me! That stuff is silly.
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Zadie Ward (@ZadieWard1) reported@LutzSchueler I‘ve spent over 3 hrs on the phone to @virginmedia been promised a manager call 3 times but no one calls. I queue for 20 mins to be hung up on and I’m at my wits end. HOW do I get a manager to actually call me to sort out my issue?! Appalling #customerexperience
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thorogoodies (@thorogodies) reported@guinnessaddick @Missbwattie @virginmedia Ours isn’t working in the welling area. Bloody useless. It’s a daily occurrence and they ring me most days asking me to upgrade from a service that’s **** to one that’s probably even shitter and more expensive !
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Kevin Ma (@Km106TW) reported@virginmedia Hi, yes I have signed up to text updates. Day 3 and yes of course VM broadband is down again with the same message fixed by 4 PM. VM what a joke you are
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Neil Clarke (@NeilClarke1975) reported@virginmedia It is not down to me to call you yet again to sort it your mess. It will be a legal claim issued if you have not paid it by this weekend. Not messing any more. Your company customer treatment is a disgrace
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Zukanna (@_Zukanna_) reported@virginmedia Also, you're support department is awful and are trying to blame us for the issue. We work from home, so why the hell would we sabotage our own internet?! It's literally dropped me out of meetings with my Director.
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Hayley Davies (@haleyd1506) reported@virginmedia Absolutely shocking service! Here we are on day 5 without television and broadband (see previous tweets) no actual apology, reasons for outage or an actual firm fix date and time. Absolutely shocking service! From a disabled and housebound individual
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francesca sartori (@franbo17) reported@virginmedia how do I speak to a human that can actually help. My phone line has not been ported across like promised and still waiting on a manager call back. Shocking service.
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Steve Fair (@HornchurchSteve) reported@virginmedia Nope, the complaint is resolved. The email said so. Nothing works, so you can just take £60 a month forever now I guess. Spend it wisely. Maybe on training? Legal advice? Your call obvs! We're gonna buy some board games.