Virgin Media Outage Report in Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Rotherham come from postal codes S66, S60, S65 and S61.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rotherham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Doncaster, Barnsley, Sheffield, Rotherham and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster |
||
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Barnsley |
Total Blackout | |
| Barnsley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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Adam
(@tevowl9) reported
from
Brinsworth, England
@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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Sam
(@samthompson98_) reported
from
Rotherham, England
Sky sports red button not working with @virginmedia there’s a shock
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
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Callum 🏳️🌈 🔴⚪⚫ ☮️
(@Callum_SEND) reported
from
Brampton Bierlow, England
@DysphasiaPV @virginmedia Product is good but customer service terrible
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V-Bull
(@VanceBulla) reported
from
Brampton Bierlow, England
@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Ryan Wilson
(@rywilnot) reported
from
Darton, England
@SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gary mason
(@daddygary) reported
@virginmedia Yes getting cut out every few minute somedays ,it literally goes black then comes back on
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Chris Houston Ⓥ
(@shoot2scoot) reported
@virginmedia Hi, As a VM employee I am really embarrassed to say that this problem is still not sorted. How can Virgin Media be so incompetent? Greed seems to be the only answer as they are being charged £40 now despite not having a collector in Bath or been sent a return package. Please help
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alison sheffield
(@allybobs69) reported
@virginmedia hi can i’m having problems logging in to my virgin go forgot password etc I rang 4 days ago to be told I’d be rang back can one of your agents help please
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kenni brammer
(@KenniBrammer) reported
@virginmedia for the price you want for the broadband and TV, I'm glad to leave, the most unreliable service I've ever had
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Josie
(@Josie80324283) reported
So many bad reviews of @virginmedia on here, I've not even been installed yet and fed up lol! Communication is awful, I'd like to know when my installation will b please 8 weeks later!! Yes I understand they had work to do... which is done... now no word!
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Dawn
(@Dawn02665282) reported
@simonnread @virginmedia My husband was on a premium package I needed to bring it down as we had to travel 100 miles a week to see him. They said they would half the package in April, it's still not sorted. They said they wouldn't contact his number only mine. they still did. They are con artists.
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Nigel Shepherd
(@topfamilylawyer) reported
@JamesTurner37 @virginmedia I have been with Virgin for 20+ years. The only real issue I’ve had is when my contact comes to an end and I’m trying to get a fair deal. The actual package and reliability for me has beff Ed n good. I fully acknowledge that the experience of others may be different
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Harold Thimbleby
(@haroldthimbleby) reported
@JamesTurner37 @Dowellenough @virginmedia It might be Openreach’s problem…
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hollie doyle
(@holliedoyle93) reported
@virginmedia Stillllll not up & running. Horrendous service. Apparently no issues flagging in my area. Chatbot was crap, literally wasting my time. How are people supposed to work from home with your ****** broadband. It's been well over a week now without wifi connection 🤬 @virginmedia
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Phil NJ 🇺🇦
(@PhilNJ) reported
@JamesTurner37 @virginmedia Virgin Media have been unreliable for some time now. We moved to BT, we had an issue with the internet and they attended that day to fix it. Brilliant speed and service.