Virgin Media Outage Report in Rotherham, England
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The latest reports from users having issues in Rotherham come from postal codes S66 and S65.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rotherham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Mexborough, Doncaster and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Rotherham |
Internet | |
| Mexborough |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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jo bell
(@csijo) reported
from
Doncaster, England
@virginmedia - we (YOU) have a PROBLEM!!! Why have I been charged £147 for a contract of £64 even after speaking to someone on 25/09 (when bill was received) who assured me they would escalate the issue and get it resolved?? #unhappycustomer #overcharged #problem
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia No it didn’t help, what is the score SL V England John
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Andrew Poppleton 💙
(@popsgolf) reported
from
Wentworth, England
@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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GAMING DRAGON
(@GAMINGDRAGONUK) reported
from
Hoyland Nether, England
@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Giangregorio
(@SGiangregorio) reported
@virginmedia There is no service. Even Bradford City affected. It is nothing to do with my cables. Stop trying to deflect and pretend there is no problem. I want the internet I am paying for.
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vf
(@vf96559772) reported
@virginmedia fyi spoke with the VM team they informed that all contracts have nt bn migrated to o2, nothing more can be done in my case!! have to say this is v poor shutting wifi down before lef work is completed
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Anne Brazier
(@annie_eab) reported
@virginmedia Still have the same problem on ipad and mobile
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Cormac
(@CormacsThoughts) reported
@virginmedia Original call & callback was 2 weeks ago; I gave that number above a call last week and they said because it was an outbound call that gave the offer, they couldn't help. Said they'd put notes in and get the outbound team to call me by yesterday, but again no call.
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Jackie Hall
(@JackieH65144414) reported
@virginmedia Trying to remotely watch on TV go app. Says too many devices? Same devices are the ones listed for watching on the app? I can't delete the devices to reinstall them. Any help please. No one can watch on the TV go app.
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Samantha Ovens 🏳️🌈
(@SamanthaOvens) reported
@virginmedia can you please sort out the broadband issues in SW11 for the umpteenth time this week.
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Ade Reynolds
(@adereynolds) reported
@virginmedia You've restated the same thing again. Is that the extent of help? Just repeat stuff and hope the customer gives up? I'll state again - I've tried all your contact options. It's been 5 months. No one has answered my questions. No broadband. No compensation. What next?
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Cormac
(@CormacsThoughts) reported
@virginmedia I was planning to leave, but was called and offered a deal to stay. Had to talk to my partner about it, so they said ok they'd call back. Decided we wanted to go ahead and take it, but never got the call.
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Gavin
(@GavinLouer) reported
@azopardi_gayle @virginmedia Yes! The engineer replaced the splitter on the outside wall of our house. Not had a problem since
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Miss Handsome Pants
(@Trev_Ange) reported
@virginmedia I've responded Chris. Frankly 2hrs of Twitter and email and being no further forward than I was on Thursday morning is not great customer service. I'm sure you've got a million chats to deal with but VM really need to look at their processes.