Virgin Media Outage Report in Rotherham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Rotherham come from postal codes S65, S66, S61 and S60.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rotherham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Doncaster, Sheffield, Rotherham, Barnsley and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster |
Internet | |
| Doncaster |
Total Blackout | |
| Sheffield |
Wi-fi | |
| Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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ronald fox
(@ron3stripes) reported
from
Royston, England
@virginmedia can you explain to me why you have used my property to fix cable to enter next door without my permission.
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Angela
(@Angela51446402) reported
from
Worksop, England
@virginmedia Your customer service is crap and after having no service for nearly 24 hours and getting no answers or very little back from anyone I feel very disappointed with the service and I will be looking at another provider come march
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
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Ros
(@RosCrowley) reported
from
Hoyland Nether, England
After the internet off most of the day yesterday, I now have 28 mg at s740 ap....I wish I had never changed!! @virginmedia
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia See my first tweet - no contact in 6 months - £600 down the swanny
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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🎼 Phil Johnson
(@philbaz12) reported
from
Doncaster, England
@virginmedia trying to contact all day. Via telephone, live chat and through your app to no avail ! Can someone help
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏
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Angela
(@Angela51446402) reported
from
Worksop, England
@virginmedia No tv or internet or phone for nearly 24 hours and I have never missed a payment and never complained of interrupted service before this and I have not had any proper contact or an word of compensation as I have paid for a service I have not had for nearly 24 hours
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ANDY YATES
(@ANDYPVFC) reported
@blue5456 @virginmedia @Virgin B4 Virgin we had Voda, Sky, BT and they all promised 71mbps, they were all crap and Voda only provided 7mbps at peak times. Try get Fibre to the house (FTTP). Makes a massive difference than the fibre to the cabinet then copper from the cabinet to the house which degrades it.
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A.
(@zumodoki) reported
@virginmedia Thanks for the missed appointment charge! When your engineer arrives to fix the internet, The last thing I expect them to try is the ring video doorbell that's requires the internet, Good job, Tops marks ⭐
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Richard James Wing
(@LincolnFireman) reported
@virginmedia Thanks for getting back to me. Our promotional period had ended and I really dont want to cancel our service but £54.00 a month is a bit steep after paying £29.00. Is there anything you can do to help my dad out as we are moving out in August and he needs internet service.
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ANDY YATES
(@ANDYPVFC) reported
@blue5456 @virginmedia @Virgin What package you got mate. We've got the 1gig and never once had a prob. Tbf Virgin are the only provider we haven't had a problem with. Depends if your FTTP or to the Cabinet then copper to your house. If Copper to your house then all providers will be crap.
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Jordan Davies
(@JordanDavies111) reported
@virginmedia Home movers Network sales Sales New business I've been through to every department on and off your IVR and nobody can resolve this or get it fitted. Nobody can give me my money back. Yet I keep paying bills @LutzSchueler PLEASE
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Mark S 121115 🇮🇪🏁😷🇺🇦
(@Mark121115) reported
@virginmedia WiFi is down again less than 24 hrs after coming back.
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Freshers
(@MFreshers1) reported
@virginmedia , I am into hour 25 of a messaging and WhatsApp 'customer experience'. I have been transferred to 'an agent' on eight different occasions during this 'experience'. I just want a price for different services. Your customer service is utterly ludicrous.
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Mike
(@itsmiketucker) reported
@virginmedia It says TV issues, but nothing to do with broadband, but that definitely isn't working. Light is flashing green.
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Heather Irvine
(@Heather53268244) reported
@virginmedia And I get through to an agent who wants a security code that I don't have as have never needed to ring.
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Scott
(@scottmason20) reported
Wow @virginmedia staff putting the phone down as they don't know what there doing. Poor customer service !!!!