Virgin Media Outage Report in Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rotherham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Doncaster, Worksop and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome
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Adam Hawksworth
(@AHawksworth1) reported
from
Barnsley, England
Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Ros
(@RosCrowley) reported
from
Hoyland Nether, England
Why is my mg always around 40/55mg when we are promised 100mg..Films just buffer & it's getting tiring now. We have done the usual checks including rebooting ..Please help @virginmedia s74 area
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Mike Hull
(@MikeHull2u) reported
from
Holmesfield, England
Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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John Darbyshire
(@JohnnyDarbo) reported
from
Brampton Bierlow, England
@virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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darren roddis
(@darren_roddis) reported
from
Treeton, England
@virginmedia problems in the s60 area no internet and tv
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james davis
(@jamesda31316845) reported
from
Worksop, England
@Epithemiou @virginmedia Looks like loss of signal, or interference from another device too near virgin box ?
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
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Sylvia
(@slivaugh51) reported
from
Brampton Bierlow, England
@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz
(@LTFC_Gaz) reported
@virginmedia is there an email address I can use for an issue with wifi signal? I've tried the what's app chat but it's not working right now.
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl any luck getting compensation from @virginmedia for the Internet outage - fault F010447776? I tried but they said not eligible as it didn't fit the criteria! Lol
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Ian McWilliams
(@macaz1977) reported
@virginmedia Hi, im chasing up on an issue i have had. I am still waiting to hear back from VM and its been over a week. im getting passed about again and getting absolutely nowhere. please can someone help me.
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twopointslost
(@twopointslost) reported
@Davidrwkellett @virginmedia Yep it’s huge but don’t seem to be doing much about it. I’m leaving them as soon as I can the customer service just trots out the usual rubbish but don’t actually do anything. I’ve no idea how to get any help with it.
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Indigo Greens
(@Indigo_Greens) reported
@Simon_ster @virginmedia 48 hours I have been trying to cancel for... on WhatsApp as this was Virgin's suggested way to cancel! 48hours!!!!! Keep getting asked "are you sure?" Over and over again. 😫💛
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Simon
(@Simon_ster) reported
Hi @virginmedia what are your contractual and regulatory obligations to customers that want to cancel? I've been ignored for more than 24hours and cannot keep committing time to your terrible service.
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Emily Rogers
(@emallsy2k) reported
@virginmedia … I have a router and tv box installed (delivered yesterday) but no internet or tv services and no one seems to be a) bother or b) able to help me. I just get put on hold and then cut off. I just want someone to help me get the services I’ve requested. Is that too much?
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Jay Ward-Carroll #FBPE #RejoinEU
(@JWard_Carroll) reported
@virginmedia This reply is completely irrelvent. I am not taling about MObile pricves, but the price for my broadband, tv and landline...you didnt even read the tweet, just gave some pre-parared answer, this means I'll be leaving @Virginmedia after being a customer for almost 20 years.
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Mike Appo
(@MikeAppo) reported
@virginmedia I am still having the intermittent problems with my WiFi! I was told the work was being doing 24th Feb-2nd March! Can you check if it was completed please
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Giselle Leeb 🐰
(@GiselleKLeeb) reported
@DBulbeck @virginmedia I thought 2.5 was bad!