Virgin Media Outage Report in Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Rotherham come from postal codes S60.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rotherham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Worksop, Sheffield, Rotherham, Doncaster and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Worksop |
Internet | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
Public service announcement. @virginmedia are by far the worst company I have ever dealt with
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
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Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
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Dr Tepi
(@DrTepi) reported
from
Doncaster, England
@virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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S Collins
(@SCollin88346239) reported
@virginmedia Hi there, can you tell me how to cancel Sky Sports subscription, please?
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LokusT 🇪🇺
(@SilentLokusT) reported
@virginmedia Might've helped if you looked at the tweet I replied to. I dealt with your crappy customer service a few months ago. It's my turn with O2 now.
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JoycieB
(@blairjoyce3) reported
@O2 @virginmedia I'm a customer of both but when I go into O2 it wants me to join Virgin Media to participate and vice versa ..
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Apathetic Nerd
(@apathetic_nerd) reported
@virginmedia So I pay more for the same package a new subscriber gets, even after 25 years of being a customer.
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Piers Karsenbarg
(@pierskarsenbarg) reported
@ICooper @virginmedia @OpenreachHelp I really like VM. I’ve had maybe a couple of hours downtime in all the time I’ve been WFH and even when I’ve had issues, they’ve sent someone out first thing the next morning (no complete outage, but had an old outdoor connection that the engineer was quick to fix)
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Sue Carr
(@snoo999) reported
Let see if @virginmedia can rectify their mistake, of leaving an elderly vunreable person, without a phone line or emergency line for over 2 weeks. And, not tell them this would happen. #Shameful
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AkagiPanda 🐼 PNG VTuber 🤍
(@PandaAkagi) reported
@virginmedia The fact I can log into My Virgin Media, but not the email account which uses the same credentials, tells me it isn't an issue with my credentials. Even if I click "email" from within My Virgin Media, having logged in, I receive "your mailbox is not available at the moment"
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AkagiPanda 🐼 PNG VTuber 🤍
(@PandaAkagi) reported
@virginmedia (2/2) I changed the password regardless, which as expected, made no difference. The last time this happened I tried calling customer support and unfortunately they were beyond useless as usual. A quick search tells me plenty of other people are having the same issue today.
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Andy
(@sadelta99) reported
@virginmedia 3 times in two weeks after no issues ever with the address? And the issue is you send an email about it to the account that I can’t access due to you locking it - doh. As my device is an iPhone it doesn’t run anti virus and I’ve now changed pass three times
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JoycieB
(@blairjoyce3) reported
@O2 At that point it asks me to sign up to Virgin Media (desire already being a long standing customer)