Virgin Media Outage Report in Wombwell, Barnsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wombwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wombwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wombwell, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Sheffield, Barnsley, Doncaster, Rotherham, Dewsbury, Ossett and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Wi-fi | |
| Sheffield |
Wi-fi | |
| Wakefield |
Internet | |
| Wakefield |
Internet | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wombwell, England
Latest outage, problems and issue reports in Wombwell and nearby locations:
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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Jackie 🤍
(@Jackielindak) reported
from
Doncaster, England
@virginmedia how long does someone need to be on hold for, all I want to do if cancel my contract, WhatsApp is just as bad! Also want to complain about my bill going up for no reason 4th month in a row!!!!
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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Jamie Whalley
(@jamiewhalley87) reported
from
Wakefield, England
@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Jackie 🤍
(@Jackielindak) reported
from
Doncaster, England
@virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving
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Martin Spiers
(@martinaspiers) reported
from
Oughtibridge, England
@virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).
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adam
(@Adz_lufc) reported
from
Wentworth, England
@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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Chris McCulloch
(@Chm14Mc) reported
from
Wakefield, England
@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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Judge Drokk | Mark Hellewell
(@JudgeDrokk) reported
from
Darton, England
@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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😍Indy_Gal 🏴 #FBSI/PE
(@68xsarahx68) reported
They then tried their best to pull all the stops after I said I was canceling but..@virginmedia you should be helping with all the stop BEFORE a customer gets anywhere near cancellation! Because by that time the customer already has found new provider.
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Bill Wilson
(@BWilson34) reported
@virginmedia Just done that as poor as an experience as you can imagine
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Toby Woods
(@tobybbk) reported
@virginmedia hey, our business has no internet connection with Virgin today, Alans 49 Wallgate WN1 1BE, could you help?
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Martin Norden
(@MartinNorden2) reported
@virginmedia OMG, does Virgin Media actually know what is going on? You leave me with no service, waiting ages for a engineer and then 6 months after the incident is resolved you write and offer a resolution of ‘Apology’. To say that I am disappointed would be a rather large understatement.
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Adam Pepper
(@acmp42) reported
@virginmedia well I’ve called 150 and they have no way of passing me to the customer resolution team. It seems counter intuitive that the customer complaints team won’t engage with customers. It’s almost as if they are expecting to fail so don’t want the exposure.
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Tib Street Tavern
(@TibStreetTavern) reported
@virginmedia we have been without internet since 10am, I was on the phone trying to get through to your help desk for over an hour to no avail, can you give us an update to when it will be back on ASAP??? We are losing customers as a direct result of this outage.
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Farhan Akram
(@MrFarhanAkram) reported
@vmbusiness hello service is down and i am losing money as customers cant pay by card
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@Rccl77
(@rccl77) reported
@virginmedia There are no roadworks as such. I have tried re setting it from nside and this is the message I get "GRE tunnel site is not connected". Is there any way you can help?
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Hannah
(@Thisgirl862969) reported
@virginmedia I've only cancelled the TV I still have broadband. I'm fed up of ringing you with issues when I finish work and then sitting on hold for 40 minutes do you not have a live chat?
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Twatter is shite
(@shite_twatter) reported
@virginmedia I did check the ethernet cable and it worked perfectly on my PS4 and no the lights stay green. Its possible its my pc but again its working completely fine no no issues but might end up doing the same tomorrow or the next day.