Virgin Media Outage Report in Wombwell, Barnsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wombwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wombwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wombwell, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Pontefract, Wakefield, Rotherham, Mexborough, Dewsbury and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Pontefract |
Internet | |
| Wakefield |
Wi-fi | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wombwell, England
Latest outage, problems and issue reports in Wombwell and nearby locations:
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Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way
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Curt Davies
(@curt_curtdavies) reported
from
Conisbrough, England
@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
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Rebecca Hardy
(@RebeccaRose_B) reported
from
Doncaster, England
@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?
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peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
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Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Staniforth
(@HarryStani) reported
@virginmedia I don’t have any kit - it was disposed of at the advice of your customer service but I had a TV and wifi box. Disconnection date was 20th March.
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Parma Dhillon
(@parmadhillon) reported
@virginmedia Someone was supposed to call me back yesterday. Nothing. What I really want is one point of contact that can sort this out. Every time I call I get a different person going through the same lengthy explanation of what has happened and they still can’t resolve the problem...
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Leigh
(@leigherin88) reported
@virginmedia Online 9th Feb. I’ve spoken to technical and customer care. The teams have advised they can’t contact complaints so I should sit and wait for them to bestow the honour of calling me 🙄
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N⁰0dle
(@alle_louise) reported
@virginmedia Yes, I have it shows a technical error and won't complete. I've got through to someone now. They said someone will call me back. Everything was hunky dory before the work. I'm interested to know if other people in my area are experiencing the same issue 🤔
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Harry Staniforth
(@HarryStani) reported
@virginmedia I have done this multiple times and they still send them along with the threat of charging me for not returning the equipment which I find unacceptable. Your whole team seem incapable of actually solving any issues. Terrible customer service.
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Michael Maddison
(@MickMaddison) reported
@virginmedia c'mon Why's my connection dead again, the anaemic WiFi is bad enough, is this really what I'm paying you handsomely for?
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Kelly blue angel
(@Kellyclay13) reported
@virginmedia Hi an engineer came out and fixed our issue. He left a feedback form saying I'd get email on how he did. But I haven't received no email. Xx
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Katie Louise Herbert
(@katieherbert3) reported
@virginmedia It just says ‘We have identified the problem and an engineer is on their way’ on the website
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Leigh
(@leigherin88) reported
@virginmedia Slipped below your standard is an understatement. An engineer came a few weeks ago and sorted a temporary fix. However, my complaint has gone ignored. I’ve called, emailed and done the web chat. Your company is ignoring me.
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Liam Owen
(@Liam0w3n) reported
@virginmedia Your broadband service has been terrible for the past two days, Can you please tell me how to claim compensation, I'm not paying you for a service you clearly can't provide.