Virgin Media Outage Report in Wombwell, Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wombwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wombwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Wombwell, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Dewsbury, Wakefield, Barnsley, Doncaster, Rotherham, Pontefract and Mexborough.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wombwell, England
Latest outage, problems and issue reports in Wombwell and nearby locations:
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Andrew Poppleton 💙 (@popsgolf) reported from Wentworth, England
@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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The Churchill (@Churchill0782) reported from Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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The Churchill (@Churchill0782) reported from Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Ryan Wilson (@rywilnot) reported from Darton, England
@SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia
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Victims Voice (@victimsvoice73) reported from Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Aidan Carey (@Aidan1964) reported from Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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Victims Voice (@victimsvoice73) reported from Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Michael Collinson (@Mcollinson72) reported from Wakefield, England
Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer
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Sam (@samthompson98_) reported from Rotherham, England
Sky sports red button not working with @virginmedia there’s a shock
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Michael Collinson (@Mcollinson72) reported from Wakefield, England
@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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Michael Collinson (@Mcollinson72) reported from Wakefield, England
@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
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Victims Voice (@victimsvoice73) reported from Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Michael Collinson (@Mcollinson72) reported from Wakefield, England
What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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Victims Voice (@victimsvoice73) reported from Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Simon Day (@SiDay14) reported from Dewsbury, England
@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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Adam (@tevowl9) reported from Brinsworth, England
@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susie (@Susie74734939) reported
@virginmedia Ah didn't know it was possible to check. Thanks for the link It says there is a problem in my area.
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Ashlee Mccarthy (@ashleemcc) reported
@virginmedia @Matthew_Wright Well I’ve been waiting for help since last year - maybe my name doesn’t fit!
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Dean Thomas (@magpie1862) reported
@virginmedia Help I need to contact you regarding not renewing my contract. No ones answering the phone and there's no e mail address. When contract ends in March I will cancel all payments. I'm fingers crossed awaiting a response
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Charlotte Rowley (@C_JRowley) reported
@virginmedia 1 of 3: Thank you for responding. Yesterday they were told their job had been put on the roster 4 times & never completed, Friday 2 of your employees sat in their van for hours, said they would be back Saturday & never arrived.
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S S (@Sarah97851167) reported
@virginmedia please could I dm you? I’m having issues with internet and can’t get it resolved over the phone
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Bert (@Official_SBerty) reported
@Danny_McMoomins Worked in a Virgin Media Call Centre, there was a Royal Mail Postman working within the centre, wore the uniform the lot, only Postie in Swansea that never saw the rain or the inside of the mail centre! Even went on strike with the lads when they wanted better working conditions
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THIAGOAT 💪 (@6THIAGOAT6) reported
@virginmedia Yeah, and it says there's no none issues but there clearly is as my internet was fine before last Wednesday
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Neil Od (@od_neil) reported
@virginmedia They are now saying 2nd march. Why can I not be a priority and they keep referring to the issue as being in the house. It's not indoors and I can't understand why this is not being logged correctly. I feel that 1 of 2 things will occur. No one arrives or not fixed.
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DarkMondo (@DarkMondo) reported
@virginmedia Your service page says there is no issue but when I call it you guys apparently there’s a issue and won’t be resolved until the 25th meaning the issue would have been going on for 10 days. SHOCKING
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SimAlastair (@Sim_Alastair) reported
@virginmedia Yes, called via the landline. I've never had a call like this before, and I don't believe it was a coincidence that I have just updated my 'prefered contact method' with VM 30 minutes earlier.