Virgin Media Outage Report in Wombwell, Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wombwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wombwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Wombwell, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Mexborough, Rotherham, Barnsley, Dewsbury and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Doncaster |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wombwell, England
Latest outage, problems and issue reports in Wombwell and nearby locations:
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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Judge Drokk | Mark Hellewell
(@JudgeDrokk) reported
from
Darton, England
@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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GAMING DRAGON
(@GAMINGDRAGONUK) reported
from
Hoyland Nether, England
@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Jamie Whalley
(@jamiewhalley87) reported
from
Wakefield, England
@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathanael Parker - Fitness Instructor/Musician
(@NathanaelParke8) reported
Need your help @KatieMorley_ Joined Virgin Media on the promise of my bill not going up! A year later a letter through the door stating it will go up £21 a month! Also just been called Madam on the phone. Not happy! #virginmedia @virginmedia #katiemorley
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himawari
(@Himawarirex) reported
I thought my WiFi was starting to fix up 😭 it was too good to be true @virginmedia #virginmedia
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Jen Turner
(@Jenny_Turner) reported
@virginmedia Would love some help! Sat on the phone waiting to cancel my account. I got cut off once, got through finally for a second time and been told I need to speak to a specialist and have now been put on hold again, I just want to speak to someone!
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Emma
(@EmsGym) reported
Hi @virginmedia I keep getting calls about there being issues with my broadband and it’s going to be disconnected. I assume this is a scam, but is there a way I can get in touch to check my account? Thanks
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sarahroberts
(@SarahJessiica95) reported
@virginmedia Yeah the last few days its been area issues, todays one is showing a fix at 12.45 but still no wifi
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Oh Andy Andy 🏴
(@KloppMeister19) reported
@Collier17 @virginmedia Shocking mate they put me through to someone then they put me through to someone then they put the phone down
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
Dear @virginmedia. Working from home would be much easier if I had a wifi connection that didn't cut out so often and was slightly faster than your average snail. Just saying 🙃
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A Arnald
(@AlexArnald) reported
@virginmedia Well typing this message from my failing connection while hotspotting on my bad O2 line that is using the Virgin network because having some antennas in the street would cost them too much is not very satisfying.
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Nital Shah
(@TheLibraLavie) reported
@virginmedia My mum is a terminally ill vulnerable patient. We have been calling to try and sort some issue out with her and after going through all the hoops go your ridiculous automated system and then waiting we have been out off again!
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Joe Taylor-Blair
(@Joe_Blair91) reported
@virginmedia Can you help me sort out my account. I moved house over a month ago and you are trying to charge me for services at my old address! Why should I have to disconnect myself. Completely unacceptable.