Virgin Media Outage Report in Wombwell, Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wombwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wombwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wombwell, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Wakefield, Dewsbury, Rotherham, Doncaster, Barnsley and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Wakefield |
Total Blackout | |
| Dewsbury |
Internet | |
| Wakefield |
Internet | |
| Dewsbury |
Internet | |
| Sheffield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wombwell, England
Latest outage, problems and issue reports in Wombwell and nearby locations:
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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Mark Littlewood
(@MarkRover) reported
from
Doncaster, England
@virginmedia hi mobile phone signal and data very weak in Doncaster DN5 area. It's not the phone as WiFi is working fine. Virgin mobile signal been weak for 2 or 3 days is there an issue? I've already checked your status page no issue mentioned.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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paul whittick
(@whittickdiver) reported
from
Sprotbrough, England
@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia mandatory internet down again S65
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Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
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Sam Millington
(@cranworth791) reported
from
Rawmarsh, England
@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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🎼 Phil Johnson
(@philbaz12) reported
from
Doncaster, England
@virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bob
(@Bob26356217) reported
@virginmedia Sorry for taking so long to reply but the WiFi doesn’t connect to any device I called and yous said there’s nothing that can be done cause there’s an investigation going on due to my complaint so I’ve paid for month for nothing might aswell scrunch up my money and throw it away
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Caroldavies
(@Caroldav0117) reported
@virginmedia @NetflixUK Can someone from your complaints team please contact me? I am existing customer out of contract, experiencing financial difficulties and have been told basic package is £75pm! In addition to faults with my service!
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SouthwestMarine Agency
(@southwestmarine) reported
@virginmedia Yes there no issues ! apart from poor service
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Benjamin Gerrans
(@bgerrans) reported
Hi @virginmedia, I tried to cancel my internet with you over your online chat system a few weeks back. However unfortunately your staff took so long and put me through so many different teams that before I could actually get it cancelled I had to leave to catch a train. 1/2
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adriano tarquini
(@adrianotarquin) reported
@virginmedia I suggest anyone who is thinking signing up to this company don’t!!!! I been with them 15 years and no loyalty what so ever I recorded the rude call and will post link here so people can judge for themselves
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Jacqueline Thomson
(@JackieThomson70) reported
@virginmedia you should be ashamed. No phone line but can't send an engineer until Wednesday. Vulnerable person on her own with community alarm which is now unable to connect. I just hope she does not need this service before Wednesday or that will be on you!!
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Mike Coackley
(@Mikec653) reported
@virginmedia More delay, customer service said at 9am they could see an order of a new hub in the system, now never an order and all works fine. Dismissed your own technicians failure report and told me to wait for an engineer to arrive with a new hub in another 5 days. Any help?
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Brad
(@Brad28980738) reported
@virginmedia i had loss of service for 35 days and your team is offering me only £66.50 in compensation? the ofqual scheme, says £8.40 per calendar day after 2 days of it not being repaired, even at a low estimate of 30 days thats £252? how is that fair?
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Debbie Gray
(@debbiegray74) reported
@virginmedia Just tried it through Google Chrome and still same issue. Link works to take me to your home page, but no pop up.
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Megan Kenway-Head
(@CloudXElite) reported
@virginmedia Hey, yeah no I wouldn't want to put you in a bad name, you guys are great. O2 haven't been responding at all. We have had many many calls with them unfortunately. Have a great day virgin media!