Virgin Media Outage Report in Mexborough, Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mexborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mexborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mexborough, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Barnsley, Doncaster and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Rotherham |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mexborough, England
Latest outage, problems and issue reports in Mexborough and nearby locations:
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Sam
(@samthompson98_) reported
from
Rotherham, England
Sky sports red button not working with @virginmedia there’s a shock
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.
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Callum 🏳️🌈 🔴⚪⚫ ☮️
(@Callum_SEND) reported
from
Brampton Bierlow, England
@DysphasiaPV @virginmedia Product is good but customer service terrible
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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Ryan Wilson
(@rywilnot) reported
from
Darton, England
@SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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V-Bull
(@VanceBulla) reported
from
Brampton Bierlow, England
@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Adam
(@tevowl9) reported
from
Brinsworth, England
@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝓔𝓵𝓮𝓷𝓲 𝓚𝔂𝓻𝓲𝓪𝔃𝓲
(@EleniKyriazi) reported
@Ofcom please find evidence that @virginmedia is passing customs from teams to teams with no reason & without resolution. Clearly poor customer service!
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#hellomynameisSuzie
(@suziealderton) reported
@ConstableChaos @virginmedia @virginmedia are awful-but we can’t use anyone else at the moment because we live in a new build, can’t wait til we can end the contract!
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paul mcvey
(@ptmv69) reported
@virginmedia Was told on Friday on the phone that this was classed as a non urgent issue and the job was only allocated on Friday So what I was told was wrong ?or what your telling me is wrong ?
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Joe Jones
(@JoeJone22150871) reported
@virginmedia Everything has now been clarified after a very long wait for assistance yesterday., after approximately waiting 6 hours for help. I have a new contract hopefully starting in June. It would have been about a 10 minute call if only I could have spoken directly to a human by phone
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3 Litre Peter
(@MickyyCee) reported
@virginmedia Why should I just not disconnect and reconnect for a new customer price? 2/2
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chris mcallister
(@chrisbhoy13) reported
@virginmedia what a disgrace the call team are, lying and not listening to what the customer has in email right in front of them 😡
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𝓔𝓵𝓮𝓷𝓲 𝓚𝔂𝓻𝓲𝓪𝔃𝓲
(@EleniKyriazi) reported
@virginmedia Broadband Refund. Existing customer trying to close my account & get the refund owed. What is the dedicated team?
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matt spano
(@mvspano) reported
@virginmedia all services off in se19 1sj since yesterday afternoon (tv, broadband). All neighbours services not working either Your website shows no issues. Tried to call but couldn't through. Can you please resolve.
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James Harrison
(@JNH77) reported
Was advised yesterday by @virginmedia to try their WhatsApp customer “support” after two months of no call backs from them regarding them setting up a SIM card that I declined. Messaged their WhatsApp support yesterday - still waiting for a response.
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Laura
(@Lauramkle73) reported
@virginmedia It is. 360 box, just called again today. It would seem that despite being promised for the 4th time on Friday it still hadn’t been processed, so 5th time lucky. If this doesn’t happen now I will cancel, absolutely shocking customer service.