Virgin Media Outage Report in Mexborough, Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mexborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mexborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Mexborough, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Rotherham, Barnsley and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
||
| Doncaster |
Internet | |
| Doncaster |
TV | |
| Sheffield |
Internet | |
| Rotherham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mexborough, England
Latest outage, problems and issue reports in Mexborough and nearby locations:
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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Mark Littlewood
(@MarkRover) reported
from
Doncaster, England
@virginmedia hi mobile phone signal and data very weak in Doncaster DN5 area. It's not the phone as WiFi is working fine. Virgin mobile signal been weak for 2 or 3 days is there an issue? I've already checked your status page no issue mentioned.
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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Sam Millington
(@cranworth791) reported
from
Rawmarsh, England
@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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The Davies Family on Tour !
(@Daviesfamontour) reported
from
Adwick le Street, England
@virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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paul whittick
(@whittickdiver) reported
from
Sprotbrough, England
@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Realistic Daddy
(@RealisticDaddy) reported
@virginmedia @telboy1968 It's not gigabit until the upload is also 1Gbps, please stop using that terminology. This isn't some marketing slogan you can just throw around out there, it's an industry standard that your service doesn't even come close to qualifying for.
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Steven Fawcett 🐾 | NOPAT-UK | IAM |
(@UK2K4_DwelleR) reported
@virginmedia Broadband is fine even when the WIFI goes down
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Sir Feline-Fine
(@mr_am78) reported
@virginmedia can you tell me why despite cancelling my broadband on 23 Oct after speaking to your cancel team, you know say I never actually cancelled by contract on this call? Your helpdesk are useless. Will complain to CISAS to get my money back if required
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Chloe-Louise Conroy
(@ChloeConroy02) reported
Disgraceful service from @virginmedia on the telephone. 1 hour long call, 3 separate agents spoken to, placed on hold in excess of 9 times. Query (now complaint) still not resolved. Disappointed to say the least. A long term customer lost from this lack of poor service
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Mrs Me💙
(@MrsTwoEds) reported
@virginmedia Guess what. Still no service.
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mark king
(@froomedawgeeee) reported
@virginmedia @CarersUK Totally ripped off today because you cannot provide a service to my new house . Never recommend you ever again disgraceful at this time of year😡😡😡😡
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🏳🇬🇧🏴🏴🇨🇮Marc Beattie
(@trademarc73) reported
@virginmedia your customer service is a joke!SO bad!
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Mario
(@MarioArtemiou) reported
@virginmedia I have done everything on online guide & its not helpful at all. Everytime i call they state there is an issue in the area however this has been going on since i joined Intermitent speeds, i know if this does not get resolved within 30 days i can leave without a cancellation fee.
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Nadine cairns
(@NadineCairns) reported
@virginmedia Called and now being told @YodelOnline are returning my parcel (the one they claimed to have lost) and virgin are now saying they will cancel my contract and I need to re apply thanks a lot both companies are a joke xmas ruined!!
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Ruth Tibby
(@rugoldie) reported
from
Iver Heath, England
@virginmedia The supervisor from Kier said they need an emergency permit to clear the blockage the they can pull the cable, they haven’t even requested the permit as I have checked with the council