Virgin Media Outage Report in Mexborough, Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mexborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mexborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Mexborough, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Rotherham |
Internet | |
| Rotherham |
Phone | |
| Rotherham |
Wi-fi | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mexborough, England
Latest outage, problems and issue reports in Mexborough and nearby locations:
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
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David Pilkington
(@dpilks) reported
from
Wales, England
@virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence
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Steve Clayson
(@steveclayson) reported
from
Carcroft, England
@SkyUK trying to switch to you as finally had enough of @virginmedia but its saying im not a new customer. Havent had sky for a decade
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Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement
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Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia it's terrible again guys I'm trying to watch the football upstairs
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia It's terrible no picture no internet
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping
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Shhhhhhhh
(@andyhall280) reported
from
Sheffield, England
Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Media - been a customer since telewest - you hate your regulars
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David Benton
(@Davidbenton2020) reported
from
Sheffield, England
@virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kate Gibson
(@finmentalkg) reported
@virginmedia I did ask and they said they can't do anything. I asked to speak to a manager, they said they have access to the same appointments. I have asked to make a complaint as my dad has ongoing medical appointments. This fault is as a result of works undertaken in the area on Monday
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Darren Harris
(@XanderHarris75) reported
@virginmedia Running checks on the Virgin Connect app say the hub is fine when the wireless works as you would expect but when the connection goes down it says it can’t find the hub.
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Hayden Russell
(@CaptainHaydenR) reported
@virginmedia Yes! I cancelled on November 1st and tomorrow is the day I was told my service would end
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MUFC Chatter
(@mufcchatter) reported
@virginmedia I have already spoken on the phone to the pre install team as well as customer service and sales. They all say they cannot help, there is a note on my account which says it has been cancelled due to fraud audit and adverse information. No one will tell me what this means...
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princess knickers
(@princess_knicks) reported
@virginmedia I understand. But a working service checker would help! Maybe implement a service checker for your service checker? 😶
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Hoon
(@hoohooner) reported
@virginmedia the carpet is ****** and there is Cadbury pudding pot contents all over walls and on the floor I am fuming my wife is in tears and I tried to calm her down but she won’t have any of it. The guy even left a note saying ‘mmm yummy I decided to treat myself internet is fixed’
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Dan Smith
(@DanSmithForTees) reported
@virginmedia So it’s been down all day and as of now I don’t know if the repair is underway or if I need to do anything else. Online service checker still says there are no issues. Do I need to cancel the rest of my afternoon’s work?
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Phil Harvey 😷
(@CodeBeard) reported
I have managed to cancel @virginmedia. They make it horribly difficult and annoying. Which fits within their behaviour.
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peter francis
(@peterfr07003652) reported
@virginmedia just joined virgin media and terrible customer service. Long wait times, over three hours to try and get to an advisor. Now cancelling within cooling off period.
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kate Gibson
(@finmentalkg) reported
@virginmedia Still an issue, just managed to get through and speak to someone. Earliest appt 7th Dec. My parents are in their 70s and have a number of medical appointments which they rely on thebhouse phone for.