Virgin Media

Virgin Media Outage Report in Mexborough, Doncaster, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mexborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mexborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mexborough, Doncaster, England 03/28/2024 21:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Mexborough, Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Doncaster, Rotherham and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Total Blackout
United KingdomDoncaster E-mail
United KingdomDoncaster Internet
United KingdomRotherham Total Blackout
United KingdomSheffield Internet
United KingdomDoncaster Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mexborough, England

Latest outage, problems and issue reports in Mexborough and nearby locations:

  • AdieThompson Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England

    @virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear

  • mechasquid Andy Welland (@mechasquid) reported from Sheffield, England

    @virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!

  • dale_beverley84 dale beverley (@dale_beverley84) reported from Wombwell, England

    @virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.

  • jojo_oh_jojo Jo of JAM Artworks (@jojo_oh_jojo) reported from Sheffield, England

    @KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx

  • stuartbquick Stuart Bolton (@stuartbquick) reported from Sheffield, England

    @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

  • RebeccaRose_B Rebecca Hardy (@RebeccaRose_B) reported from Doncaster, England

    @GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.

  • CEjottings Norman Perrin (@CEjottings) reported from Sheffield, England

    @virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?

  • LewisH90 Lewis H (@LewisH90) reported from Darton, England

    Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳

  • StuN_UK StuN UK (@StuN_UK) reported from Sheffield, England

    @SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia

  • Yorkie_Jock Derek Libberton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Yorkie_Jock) reported from Sheffield, England

    @virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?

  • RonofReepham Ron Luton-Brown 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RonofReepham) reported from Conisbrough, England

    @virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.

  • SammyJT77 Samantha Harrison (@SammyJT77) reported from Sheffield, England

    @virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month

  • Nude_Jay Jay🧘🏻‍♂️🧔🏻 (@Nude_Jay) reported from Sheffield, England

    @openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Customer service i can forgive in this climate with people working from home

  • kektyke1875 Ian Hart (@kektyke1875) reported from Darton, England

    @virginmedia hurry up and sort your service out. Been down most of day S75 region

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • whonickedmyname Laura Brown (@whonickedmyname) reported

    @virginmedia any update on when you're going to fix the #android telly tablet #virus you pushed out? @Gigaset fixed their old phones in a week. It's been months - Its not a #falsepositive, it's your ROM - Fix it!!

  • alessandra_b24 Alessandra Battaglia (@alessandra_b24) reported

    It’s only been a few days since @TheO2 and @virginmedia joined forces and I can already see this going to crap. No phone signal for over 3 days now and the Tube WiFi is off (more than it already was). #bestservice #not

  • stuartfreedman Stuart Freedman (@stuartfreedman) reported

    @terakopian @virginmedia I left Virgin for exactly the same reasons a year ago - just awful. Strongly recommend @zeninternet - solid, good tech and helpful.

  • terakopian Edmond Terakopian (@terakopian) reported

    @stuartfreedman @virginmedia @zeninternet Good to know. Thanks. To paraphrase, Virgin’s response a couple of days ago, was akin to, we’re just as bad as the others!!!!

  • megajaymacs megajaymacs (@megajaymacs) reported

    @virginmedia @O2 I live in Australia and someone has used my email address for broadband installation in Wales. I’m getting their bills. Help

  • tomo_innit Andrew Thompson (@tomo_innit) reported

    @virginmedia Internet down in N15 London. Your app still says no issues, please update and advise of fix time please.

  • SamPlan16007005 Sam Plant (@SamPlan16007005) reported

    @virginmedia Called them twice already, was told it had been escalated but heard nothing back. Also submitted a complaint. General outcome you never take any action just waste my time.

  • Ecohustler Ecohustler (@Ecohustler) reported

    @virginmedia We are stuck with expensive, slow broadband and a company refusing to do anything at all to help us... Customer account number: 735208604 Complaint reference: C-0306211090

  • nanoukacabra No, Nook (@nanoukacabra) reported

    Jeez, the @virginmedia website is awful for checking and reporting broadband issues. It's literally just told me that there's a known issue that affects multiple customers in my area, so instead of letting me to log that it also affects me, it's asked if the router is plugged in

  • nanoukacabra No, Nook (@nanoukacabra) reported

    @virginmedia So, if your website tells me that there is a known issue with the Virgin Media network, and before I can log that, it's getting me to check my cables. Twice. Is that what's supposed to happen?