Virgin Media Outage Report in Mexborough, Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mexborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mexborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mexborough, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Mexborough and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Barnsley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mexborough, England
Latest outage, problems and issue reports in Mexborough and nearby locations:
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Angelina Perrett
(@liaryredhead) reported
from
Sheffield, England
@virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
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john leesley
(@JohnLeesley) reported
from
Sheffield, England
@virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Stefan Sladek
(@stefansladek) reported
from
Rossington, England
@virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
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Mr Riddlesworth
(@mrriddlesworth) reported
from
Rotherham, England
@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
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Dennis Ward 🏴
(@Wardyology) reported
from
Armthorpe, England
@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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Dennis Ward 🏴
(@Wardyology) reported
from
Armthorpe, England
@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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👻 OggyGhost 👻
(@OggyGhost) reported
@virginmedia That everything was down Broadband, TV & Phone until 12pm but was all sorted in a way at 1pm broadband still trying to settle its self down but getting better as time goes on but just don’t like the complete lack of communication when there is an issue
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Mark
(@markwhalley78) reported
@virginmedia I had an engineer appointment for broadband issues. I got a message that this had been put on hold while you fix an issue. Now a message saying it is apparently fixed but I still have no internet and have now lost my appointment! Unacceptable, please respond
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Simon Hood
(@SimonHood17) reported
@virginmedia Virgin Media has the worst customer service in town . We have constant dropping of internet and no TV for days. The same old excuses. Lack of investment , no customer accountability and no compensation for lack of service. A disgrace.
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Jo2020
(@Jo202089728630) reported
@virginmedia Internet has been totally down or intermittent over the past two days in SE LONDON. I’m unable to teach my students remotely - can someone let me know when issue will be fixed?
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Leigh
(@leigherin88) reported
@virginmedia This isn’t what I was told by the advisor, who also told me I would be called back by a manager to discuss my complaint. The service I have received is appalling. I want it to be fixed or I want to cancel without a fee.
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Mark Lower
(@marklower97) reported
@virginmedia I have been on 50mb Virgin broadband for almost a year now and it is terrible.I have to reset my router on average 3 times a day !
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🐺Matt🐺
(@OneEyedLycan) reported
@virginmedia do my head in, they constantly put the price up, despite never getting Sky Atlantic and losing the Disney channels. For the past God knows how many weeks, the on demand service hasn't worked so I've been unable to watch shows I want to.
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seren
(@5Serendipity_) reported
@virginmedia Is there something wrong with you? Cant read all my tweets that specifically tel you that you don’t answer calls, or if you do after an hour the person refuses to cancel my contract? Tempted to attempt contacting the ceo with print outs of allllll these tweets from 100’s of us.
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Kambiz Baber
(@kambizbaber) reported
@virginmedia is vexing me. WiFi signal constantly dropping out, rebooting rarely works, and can't speak to customer services.
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Swamp King
(@Swamp_K1ng) reported
@virginmedia I rang costumer service and I was diverted to another dept, who adviced me to change some setting. He said my wifi range will increase but so far no change. Only thing the engineer needed to do was leave longer cable so I have option to move it around. It's on top of radiator