Virgin Media Outage Report in Brampton Bierlow, Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brampton Bierlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brampton Bierlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brampton Bierlow, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Doncaster and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Doncaster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brampton Bierlow, England
Latest outage, problems and issue reports in Brampton Bierlow and nearby locations:
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
Public service announcement. @virginmedia are by far the worst company I have ever dealt with
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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Dr Tepi
(@DrTepi) reported
from
Doncaster, England
@virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Evie Vettel 💋👑🫧
(@AgentVettelOO5) reported
I missed the ******* interview because EE **** broadband no wonder virgin media better.
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Michael Edmund Kelly
(@Gridstip) reported
@virginmedia It's quite alright There's no need to express gratitude 'AA' 😕 If any further information on the matter is required I'd be more than happy to provide it Suffice it to say though that the problem is such that I basically have no interest in utilising the television service at all
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♠LΙΔΜ♣
(@LiamReeS21) reported
@virginmedia down yet again every week in the castle Bromwich waste of time
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My Breaking Views
(@mybreakingviews) reported
@virginmedia Me explaining what has been done to me through your company is going to be way tooo long for me to type. I have had so many issues with you guys. I don’t even know where to begin.
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kjaskur
(@kjaskur) reported
@virginmedia Oh I don’t know, like you not spelling my name right, you not taking my email address down correctly and then “amending it” but somehow the app or website is “unable to find your username” so I can’t access it? Can’t view my bills, yet you’re happy to send me junk through post
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darius
(@DarNevakaras) reported
@TheConWom I went on your page without any problem. Virgin media
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Scott Lovegrove
(@ScottLovegrove1) reported
So I've decided to leave Virgin, after several months of disconnections. Only when I threaten to leave do they suddenly spring into action with "engineers to fix the issue" and "credits owed to you". A little too late @virginmedia, oh and my Virgin just died again today, great...
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mark Reynolds
(@MReynolds180) reported
@virginmedia Why am I getting billed from you!! I have never had Virgin media!! I keep ringing and telling you but then get another bill!! I'm sick and tired if this. Actually harassment and bullying now!!
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jason beckley
(@indelacio_co_uk) reported
@virginmedia I tried to cancel on your phonline you reject, it's my only option to cancel, I already cancelled in that manner, I don't need to re cancel.
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StopTheTrauma #StopPutin #NATOCloseTheSky
(@thepenof) reported
@virginmedia its obvious with your poor service that U would disable DM 2 make it even harder 4 people to reach U how do i tell U about the problems ive experienced with your #poorService #WiFi