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Virgin Media

Virgin Media Outage Report in Doncaster, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.

CityProblem TypeReport Time
Rotherham Internet 6 days ago
Pontefract Internet 9 days ago
Doncaster Wi-fi 2 months ago
Doncaster TV 2 months ago
Rotherham Wi-fi 2 months ago
Rotherham Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping

  • sufcben
    Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.

  • Whiterosesam
    Andy Baskeyfield (@Whiterosesam) reported from Doncaster, England

    @Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia Mobile never had it before

  • steveclayson
    Steve Clayson (@steveclayson) reported from Carcroft, England

    @SkyUK trying to switch to you as finally had enough of @virginmedia but its saying im not a new customer. Havent had sky for a decade

  • crawfordjane74
    Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area

  • GypsumFantastic
    Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

  • crawfordjane74
    Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again

  • sufcben
    Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Media - been a customer since telewest - you hate your regulars

  • martinbo1972
    Martin (@martinbo1972) reported from Rotherham, England

    @virginmedia Media! Awful talking to a call centre in another country!

  • Janso95
    Jason (@Janso95) reported from Doncaster, England

    @virginmedia I've already checked the Web tool to see if there are issues in my area and it says there aren't any known issues.

  • GypsumFantastic
    Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before

  • jacks_mum2110
    jacks mum (@jacks_mum2110) reported from Doncaster, England

    @ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!

  • Colderthananice
    Maxine Spencer (@Colderthananice) reported from Mexborough, England

    @MetLineDriver @virginmedia Remember they were on my bad company list

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mattburton72
    Matt Burton (@mattburton72) reported

    @virginmedia Not any more. It was there until today and then has now disappeared. We never received any Email or message from Yodel. Just text messages from Virgin. Wish I had screenshot the appointment at the time. Thankfully it is all in the case notes so the operators can read the status.

  • mandaT1983
    Amanda Tucker (@mandaT1983) reported

    @virginmedia I had the worst experience with this company. Almost 5hrs & 10 phone calls all to get my mums land-line turned back on, that you turned off while she was in a nursing home for 8 months. She is vulnerable & this company wanted her to wait 3 weeks without a phone.

  • Danny_Lush
    Danny Lush (@Danny_Lush) reported

    @virginmedia B31 broadband not working yet again !!! Goes down more times than HMS Astute

  • AlanChumbley
    alan (@AlanChumbley) reported

    @virginmedia why have you started making up dates for when I have called for help regarding a lack of service and now started erasing notes off my “deleted” account?

  • SoloUtilitaRian
    UtilitaRian 🔶 (@SoloUtilitaRian) reported from Bolton, England

    With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

  • peashen
    Lord Heather Peashen 😷💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 (@peashen) reported

    @sabele26 @strolltoitaly @virginmedia Worst customer service around

  • GemmyEntity
    GemmyEntity🎮✊🏿🏳️‍🌈🦊 (@GemmyEntity) reported

    Customer services said “25% is down” lol. 25% of what? The area? London? The UK? They couldn’t comment further. The contract was just renewed two days ago, so it’s more expensive for a worse service. @virginmedia

  • MGoose005
    Mike G (@MGoose005) reported

    @virginmedia It was part of the online process fo checking a fault. It did the remote tests advising that all was okay, but when I reported that the internet still was not working it advised that I would have to wait 23 hours when I would then be able to book an engineer visit.1/2

  • 00snook
    Snooky100 (@00snook) reported from Portsmouth, England

    Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!

  • mattburton72
    Matt Burton (@mattburton72) reported

    @virginmedia Phoned back. Waited in queue. Spoke to operator. Explained issue. Put me on hold to speak to someone. 5 mins later line gets cut off. I’ll have my lunch then phone again.