Virgin Media Outage Report in Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Mexborough and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Rotherham |
Internet | |
| Mexborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Dean Haith🍋🐝🏴
(@Plezdiz) reported
from
Doncaster, England
@tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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Relish Hendy
(@relish_hendy) reported
from
Sheffield, England
@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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Andrew Poppleton
(@popsgolf) reported
from
Wentworth, England
Once again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying
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@DEG44Griffin
(@dangriffin37) reported
from
Sheffield, England
@virginmedia so please explain the 20% hike in my bill every month just because you are discontinuing my chosen plan and offering me exactly the same plan for an extra £3 per month, been a customer longer than I care to remember but utterly disgusted by this #virginmobile
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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martyn notman
(@NFGmart) reported
from
Sheffield, England
Ffs @virginmedia my internet is fine all morning..suddenly goes off. Ring your "helpline" and apparently you expect to have problem solved by 8.25 PM!!!!
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Tom Downs
(@Tom__Downs) reported
from
Sheffield, England
@virginmedia it’s beginning to get pretty difficult to do work when the broadband keeps going down...
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hollibob
(@hollibob) reported
from
Doncaster, England
@virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century
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Tony Lumley
(@Tony_Lumley) reported
from
Doncaster, England
@virginmedia @ConAFC There is issue with our equipment the box at the bottom of our street contains faulty ports and according to your advisors is being fixed, I have had 3 different engineers tell me this are they lying or am I being fobbed off! I pay over £100 for this non service😡😡
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Maxine Spencer
(@Colderthananice) reported
from
Mexborough, England
@MetLineDriver @virginmedia Remember they were on my bad company list
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⚒Dave Houghton⚒
(@DaveHouto) reported
from
Doncaster, England
@virginmedia I still believe something can be done so want to take it higher and raise a complaint please.
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂
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Abbie Master of Magics
(@MoMAbbieBurger) reported
from
Sheffield, England
@virginmedia I have been having the odd few issues lately, recently the main issue is loss of any connection at night time. When I try to log into my account, via phone because my £46pm broadband is down, so I can see if there is an issue a few things happen... [1/4]
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Ty Warburton
(@ty_warburton) reported
from
Brampton Bierlow, England
@virginmedia can someone contact me , the customer service you provide is abysmal, trying to get an issue resolved and no one on your customer services seems to listen!!!
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tryf
(@tryfbellamy) reported
from
Sheffield, England
@virginmedia gunna sort your shit internet out or what
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DAtwal
(@DalSinghAtwal) reported
@virginmedia I told you I received no callbacks from managers as promised. As for delays in the area, so your logistics partners have issues and we have to deal with it by taking days off work and no shows?! As well as that we were asked to call them and you can’t speak to a human!
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John Pegg
(@boggybrush) reported
Hey @virginmedia - you've installed your network on our estate, but appear to have missed upgrading two telegraph poles on our street. How do I report this? Not yet a customer, so can't get through on the phone.
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James Dore #StandWithUkraine
(@jhdore) reported
@jonbradbury @virginmedia True, I was going by the 'Fair' 🙃 I'm having to advise our users about likely issues and an increase in cybercrime as part of the ongoing war in Ukraine. I'm minded to tell people to abandon services that don't do 2FA. Certainly those with crap policies like this.
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Stephen Kerr
(@kidcobbler) reported
@virginmedia Hi Virgin. Please hurry. My flaming torch is keeping them at bay but I think we're surrounded. As for the engineer, your guess is as good as mine. It says I've one booked if I go through the troubleshooting guide. But yesterday you informed me it was a large outage to blame🤔
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Stephen Kerr
(@kidcobbler) reported
I fear they may soon be down looking for a blood sacrifice. Virgin Media tell me there's a fault/upgrade via a telephone message but online checkers suggest no fault. I've cancelled an engineer at Virgin's insistence yet my account shows one still booked but I can't find the
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MrZee
(@MrZee15550100) reported
@virginmedia Just wonderful that to ensure my daughter can effectively work from home we have to cough up another £5 to overcome what is a poor service. It would have been nice to have the booster provided free of charge as compensation, but there you go, provide crap service and cream it in
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Matt
(@offctnmb) reported
@virginmedia the issue has since stopped and i’ve been able to log in 👍🏼
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Babs O'Shea
(@Barbaraoshea7) reported
@virginmedia If anyone thinking of going with this company, don’t bother. 8,weeks it’s taken them to sort out my home move and still not installed my services. Appalling customer service having been a customer for years. Most incompetent company I’ve ever dealt with 😡😡😡
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pufferfish of ****
(@PufferfishTech) reported
It's almost as if @virginmedia has literally no idea about security. Maybe @standupmaths needs to give them a lesson on how bad this 10 character password policy is!? Maybe we can shame them into changing it?
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Martin Stiff
(@martinstiff) reported
@virginmedia That does not help. I currently have an account with VirginMedia, and have had since VM started. Although the contract has changed multiple times, I have never left. Please help me fix this issue asap.