Virgin Media outages and service status in Doncaster, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Doncaster, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Internet | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England@virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made
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🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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⚒Dave Houghton⚒ (@DaveHouto) reported from Doncaster, England@virginmedia I still believe something can be done so want to take it higher and raise a complaint please.
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Mark Powell (@Mark_D_Powell) reported from Doncaster, England@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Andy Baskeyfield (@Whiterosesam) reported from Doncaster, England@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Chris,,,, (@pidgpie) reported from Rotherham, England@virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on
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Below the Top League (@tiertwofooty) reported from Doncaster, England@virginmedia Any chance of a couple of hours without an issue during this lockdown, kids crying & all sorts here, again
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jacks mum (@jacks_mum2110) reported from Doncaster, England@ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!
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David James Catling (@davidjamesct) reported from Brampton Bierlow, England@virginmedia All services down! TV, Fibre and no means to contact @virginmedia as web site down and no answer on phones!!! Very poor service 😠#nothappyatall 😡😡😡
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Dean Haith🍋🐝🏴 (@Plezdiz) reported from Doncaster, England@tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..
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Rebecca Hardy (@RebeccaRose_B) reported from Doncaster, England@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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Callum 🏳️🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England@DysphasiaPV @virginmedia Product is good but customer service terrible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Carter (@clive_carter01) reportedWhy the hell are @virginmedia so poor??
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Deleted (@deleteduser2007) reported@virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ
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Jo Powell (@jo_kapow) reported@virginmedia I cant believe my parents have a problem and the earliest appt is 14th April. When my mum told you she works from home and needs the Internet. #poorcustomerservice #hladimnotwithyiu
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Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@virginmedia @MJW_F1 Channel 4 issue.
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Ace (@Ace053381840899) reported@EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media
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HTL83 (@HTL832) reported@virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated
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Alloqui Strix (@AlloquiStrix) reported@virginmedia an outage in my area since Tuesday. There is supposed to be a means to register for compensation for loss of service, but the website doesn't contain any buttons to do so - are you making it difficult on purpose noting "if you do not register you don't qualify"?
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Ricky Butcher (@rickybutcher_) reported@virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.
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Brett Downes (@tterbsenwod) reported@virginmedia your companies customer service is an absolute disgrace. I have 5 outstanding complaints with you, and each time you sent some kind of automated response saying all been sorted!
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Mandy H 💙 (@ShropshireMandy) reported@virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.