Virgin Media

Virgin Media Outage Report in Doncaster, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Doncaster come from postal codes DN4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 02/04/2026 17:10

February 04: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Doncaster, Mexborough and Pontefract.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomRotherham Internet
United KingdomRotherham Wi-fi
United KingdomSheffield Total Blackout
United KingdomSheffield Wi-fi
United KingdomRotherham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

  • Family_Brock Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia worst internet provider EVER!!! Always bloody down!

  • Family_Brock Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun

  • EmmaBodley1 Emma Bodley (@EmmaBodley1) reported from Sheffield, England

    @virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes both Crap - have been for 100+ days

  • Mel_Jayne1207 MelissaJayne💋💕 (@Mel_Jayne1207) reported from Sheffield, England

    @SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia hi can you tell me if there's any issues in S6 please,

  • badger63 judith badger (@badger63) reported from Sheffield, England

    Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer

  • Louisenurse Louise Robinson (@Louisenurse) reported from Sheffield, England

    @virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all

  • jack_and_hardy DaddyWolf (@jack_and_hardy) reported from Maltby, England

    @virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England

    @virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful

  • badger63 judith badger (@badger63) reported from Sheffield, England

    @virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001

  • philipbackhouse Phil Backhouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@philipbackhouse) reported from Sheffield, England

    @virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia Yes I did . useless ..no help at all

  • art_inspires Amy Carter (@art_inspires) reported from Sheffield, England

    @virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • snd80 stacey yeo (@snd80) reported

    @virginmedia Hi, the appointment is for cable replacement but I’ve been told by customer service that you don’t carry cable longer than 16meters and it’s going to take over a month for a longer one to be available bearing in mind I haven’t had internet already for a month with 3 children 👎🏼

  • suekeen7 Sue Keen (@suekeen7) reported

    @virginmedia here we go again, installed the hub 5 as per the instructions now no internet no phone. After 2.5 hours finally get through to a person in India and he says it will take 24 hours to be repaired. Absolutely shocking service!!!

  • WhenBite2020 When Bite (@WhenBite2020) reported

    @virginmedia Can you explain why @virginmedia ? Or is the reason greed, so you don't want to? Also how do I challenge this policy, as seems discriminatory to your previous customers. Alternatively let the value be account credit against a new customer setup and we can move on.

  • catgoscovitch 凯特 - Cat Goscovitch (@catgoscovitch) reported

    Appalling customer service from @virginmedia

  • rheiadowns rheia 🖤 (@rheiadowns) reported

    @virginmedia Bun that. Can never talk to a human. Having my pants down every month for basic service

  • mickyrichards27 Micky Richards (@mickyrichards27) reported

    @virginmedia Done all of the help section. Been on phone twice before... I'm ot paying more than I already am for "better wifi" when I was told it would be suitable for my small terraced house...

  • KrochetxKorner Knitting & Knotting, Stabbing & Science (@KrochetxKorner) reported

    @virginmedia would just like to praise the engineer who came today and fixed our box. He was on time, polite and was done within 10 minutes. He rung to keep us updated on how long he would be, and then when he was on his way. Fantastic service 👏

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

  • RicardoSeb101 deadwiggz101 🗿 (@RicardoSeb101) reported

    @virginmedia this is unacceptable, I've had no issues until now. On Saturday I was told by a moron in your employ that the fees would be waived as it's not our mistake. Half an hour later I get a hefty bill. Now I'm being told that it's our fault.

  • ArcherStormFox 🤍🇺🇦💚🇺🇦💜 (@ArcherStormFox) reported

    @virginmedia @HelenRuggles3 We've been waiting 90mins on your message service to talk to someone about closing our account! We're moving to a place that doesn't have Virgin and can't have it set up either. Please can you give us the information on how to do this??