Virgin Media outages and service status in Doncaster, England

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, and Pontefract.

City	Problem Type	Report Time
Rotherham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

• 
  Reece Bryan (@ReeceBryan94) reported 2 minutes ago from Wombwell, England

  @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

• 
  Dean Brown ® (@dean_browny) reported 5 minutes ago from Grimethorpe, England

  @virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻

• 
  Vampire Bait (@Antoinne73) reported 6 minutes ago from Rotherham, England

  @virginmedia Media - been a customer since telewest - you hate your regulars

• 
  Tom “Harlam” King (@HarlamTK) reported 8 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 12 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  V-Bull (@VanceBulla) reported 13 minutes ago from Brampton Bierlow, England

  @virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service

• 
  Paul Milnes (@apmilnes) reported 13 minutes ago from Armthorpe, England

  @virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?

• 
  The Davies Family on Tour ! (@Daviesfamontour) reported 17 minutes ago from Adwick le Street, England

  @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

• 
  Rebecca Hardy (@RebeccaRose_B) reported 18 minutes ago from Doncaster, England

  @GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩

• 
  Curt Davies (@curt_curtdavies) reported 19 minutes ago from Conisbrough, England

  @virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi

• 
  Anita Whittaker (@summitsleap) reported 21 minutes ago from Conisbrough, England

  If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔

• 
  🎼 Phil Johnson (@philbaz12) reported 36 minutes ago from Doncaster, England

  @virginmedia trying to contact all day. Via telephone, live chat and through your app to no avail ! Can someone help

• 
  Rhys 🇦🇹 (@RhysDRFC) reported 40 minutes ago from Doncaster, England

  Bit ironic that their name is virgin media considering how much they go down on me.

• 
  Stefan Sladek (@stefansladek) reported 44 minutes ago from Rossington, England

  @virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.

• 
  Jackie 🤍 (@Jackielindak) reported 50 minutes ago from Doncaster, England

  @virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving

• 
  Vampire Bait (@Antoinne73) reported 53 minutes ago from Rotherham, England

  @virginmedia Yes both Crap - have been for 100+ days

• 
  Steve Clayson (@steveclayson) reported 54 minutes ago from Carcroft, England

  @SkyUK trying to switch to you as finally had enough of @virginmedia but its saying im not a new customer. Havent had sky for a decade

• 
  Reece Bryan (@ReeceBryan94) reported 58 minutes ago from Wombwell, England

  @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

• 
  Andrew Kerrison (@AndrewKerrison6) reported 59 minutes ago from Rotherham, England

  @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

• 
  Martin (@martinbo1972) reported 60 minutes ago from Rotherham, England

  @virginmedia Media! Awful talking to a call centre in another country!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PMAC (@BigPaul91) reported 2 minutes ago

  @virginmedia My connect keeps cutting out for 30 seconds to 5 mins due the signal one engineer said it was interference on the line the one yesterday said nope couldn’t see it … my entire 2026s relationship with Virgin/O2 has been a disaster

• 
  PAT WEBB (@nan2thou) reported 3 minutes ago

  Virgin Media are so stupid. They are taking my money but say that i dont have an account with them. Only been with them for 20 years.

• 
  jason morgan (@Jason29wctb) reported 3 minutes ago

  @virginmedia Called vm as much use as chocolate frying pan , same thing every time pinhole reset ,we need engineer at your house, and no problem 20 visits last year 2 in last 3 weeks , faulty Internet for 11 years , retention team tomorrow

• 
  Emma Thompson (@emmathompy) reported 3 minutes ago

  @virginmedia I've also tried to call your customer service helpline but it doesn't appear to recognise my account number so I can't even get through to anyone!

• 
  Joel Sheppard (@joelshepp) reported 5 minutes ago

  @virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.

• 
  Therese (@Tesz) reported 5 minutes ago

  @virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service

• 
  Dan (@DanielKennett77) reported 6 minutes ago

  @virginmedia 48 hours now with intermittent broadband. BR6 area. According to your useless website there are no issues in the area. I beg to differ.

• 
  Paul Turner (@st07pat) reported 11 minutes ago

  @virginmedia Morning My wife has received an email from you with pre contract details attached for someone that is obviously not us Not a problem as will just delete the email but guessing whoever it should have gone to is sat waiting for the mail

• 
  b4d 5hark (@b4d5harkgaming) reported 19 minutes ago

  @virginmedia I've lost all my log in details and forgotten passwords etc your staff cant help me thanks for nothing

• 
  Jade (@jadelr_) reported 25 minutes ago

  @virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please