Virgin Media outages and service status in Doncaster, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Doncaster, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Internet | 10 days ago |
|
Pontefract
|
Internet | 13 days ago |
|
Doncaster
|
Wi-fi | 2 months ago |
|
Doncaster
|
TV | 2 months ago |
|
Rotherham
|
Wi-fi | 2 months ago |
|
Rotherham
|
Internet | 2 months ago |
Community Discussion
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Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Mark Powell (@Mark_D_Powell) reported from Doncaster, EnglandAwful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
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Curt Davies (@curt_curtdavies) reported from Conisbrough, England@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Paul Milnes (@apmilnes) reported from Armthorpe, England@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Stefan Sladek (@stefansladek) reported from Rossington, England@virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, EnglandNot happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
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Mark Powell (@Mark_D_Powell) reported from Doncaster, England@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Anita Whittaker (@summitsleap) reported from Conisbrough, EnglandIf you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig (@CraigSmudger772) reported@virginmedia Broadband is the Volt Gig1 Fibre Broadband, with full TV package inc Sports and free 02 SIM card. I have been on to your team since noon today on whatsapp. Still waiting to hear from Customer Resolution. No alternative offered
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Andy (@sadelta99) reported@virginmedia Thank you - I’ve spoken to customer services now so hoping the issue is now resolved
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Gilly (@gillian_h_79) reported@lancstelegraph Same. No broadband, tv or home phone from last Thursday morning. I work from home so am really struggling to get things done. The communication from @virginmedia has been awful. #virginmedia
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VirtualGhost (@VirtualGhost_) reportedSo for the pass week I have had non stop issues with my @virginmedia super hub overheating and shitting off. So won’t be able to do work till I find a way to keep it from over heating
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John B (@RouletteDevil) reported@virginmedia Lol what an absolute joke, stop using generic answers… people need to know the issue and when eventually it will work again
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Stam.Tour (@stamataNTE) reported@virginmedia Wtf @virginmedia what is wrong with you??? I've spend hours, I'm going to lose my job, no emails no nothing and now you cancel the contract because of inactivity???what inactivity???
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Oliver Thew (@OllieThew) reported@virginmedia We have been told this was part of an area fault but our neighbors on virgin now have internet connection and we are still without. We were also told something about our account, so have no clear information about the actual cause or reason. Again, poor customer service
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WillLuminate (@willluminate) reported@virginmedia As soon as possible was 4 days ago and still you didn't tell us what the actual issue is....
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Cheryl Munoz (@munoz_cheryl) reported@virginmedia No I had to hang up as my newborn baby needs to be fed, I was on hold for 45 minutes.
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Lisa Fraser (@Lisa2611Fraser) reported@virginmedia Hi, no I am afraid not. In my locality we have many people off grid, I quite literally want to know what the issue is and when it will be resolved. There is no need for a private web chat. It’s is a public issue and this is a public forum. Virgin have dropped the ball here.