Virgin Media Outage Report in Doncaster, England
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The latest reports from users having issues in Doncaster come from postal codes DN4 and DN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Sheffield |
TV | |
| Doncaster |
Wi-fi | |
| Sheffield |
Phone | |
| Doncaster |
TV | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
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Andy Baskeyfield
(@Whiterosesam) reported
from
Doncaster, England
@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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Maxine Spencer
(@Colderthananice) reported
from
Mexborough, England
@MetLineDriver @virginmedia Remember they were on my bad company list
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tryf
(@tryfbellamy) reported
from
Sheffield, England
@virginmedia gunna sort your shit internet out or what
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡
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jacks mum
(@jacks_mum2110) reported
from
Doncaster, England
@ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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Martin
(@martinbo1972) reported
from
Rotherham, England
@virginmedia Media! Awful talking to a call centre in another country!
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
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TWR ✘
(@skintkidsdiscox) reported
from
Sheffield, England
@virginmedia internets having struggles help
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Compadre
(@ever_longing) reported
@virginmedia Why? Compensation for prolonged periods of broadband outage need to insulate us against costs such as mobile data cover from elsewhere.A flat fee refunded per day to cover additional costs incurred. Penalties will get more @virginmedia @Virgin engineers to fix it #virginmedia
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Stephen Murray
(@supermintyone) reported
@virginmedia Still down, 3 days now! What are you going to do?
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scott sergison
(@sergi15) reported
@virginmedia Weak reply. The service status keeps changing with deadlines past. As I said previously what is the cause and when should it be back online? Accurate replies only.
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Sara Carnduff
(@SaraCarnduff) reported
@virginmedia Asked for a call time and promised it would be made but nothing, all day. Phone STILL not working. Engineers blaming each other too, highly unprofessional
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scott sergison
(@sergi15) reported
@virginmedia So what’s the cause of the outage? What’s the estimated repair time? Easy questions to answer. If you don’t know the answer to either question just say, don’t re quote the previous
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Tom
(@Ikthezeus) reported
@virginmedia So what you’re saying is unreliable service is acceptable during these WFH times? Plus I should waste time, fuel and increase pollution by driving to my office to complete what was 10 minutes of work? Also, at what point did I mention LOSS of earning?? Only poor service mentioned
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Stephen Murray
(@supermintyone) reported
@virginmedia Yes there are, have been for 3 days, no communication about what’s wrong and when it will be fixed. Mobile internet is awful as well, I’m on virgin mobile! So being hit on all sides, just completely unacceptable
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Kat Tew
(@kat_tew) reported
@virginmedia @sergi15 The answer is no then. Half of EN9 has been out for 4/5 days the rest went out at 10am Thursday. Your estimated time frame keeps saying it will be fixed within a few hours. So can you actually tell us how bad it is and how long do your engineers really think it will take?
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a1💫
(@OneFootln) reported
@virginmedia fix ur broadband im losing it rn, i have covid and all i can do is lay in bed and stare at my ceiling for 20 hours a day
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🅴🅼🅼🅸🅴 🅱🆄🆃🅻🅴🆁
(@EmmieButler) reported
@virginmedia I fully appreciate that and am under no illusion #virginmedia have massive problems it seems across the country atm, but don’t give estimates. It’s not fair. Your answers aren’t good enough, 3days loss of service with no explanation is an unacceptable service