Virgin Media Outage Report in Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Mexborough and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Rotherham |
Internet | |
| Mexborough |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
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StuN UK
(@StuN_UK) reported
from
Sheffield, England
@SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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Jay🧘🏻♂️🧔🏻
(@Nude_Jay) reported
from
Sheffield, England
@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
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Sylvia
(@slivaugh51) reported
from
Brampton Bierlow, England
@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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Rebecca Hardy
(@RebeccaRose_B) reported
from
Doncaster, England
@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@MillwardAVFC) reported
Can @virginmedia fix their website pls. Trying to figure out why my monthly broadband has doubled AFTER the £3.25 increase…
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TractorSaint
(@SaintTractor) reported
Dear @o2 - help! Virgin Media package deal went wrong including an O2 SIM. VM cancelled the order and reordered. Now I have two bills for the O2 contract but only have one phone. VM say to contact @o2. Please can you help?
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Marc Voigt
(@MarcVoigt) reported
@virginmedia Please can I get an ETA on the service being restored - Croydon (CRO)
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Charles
(@Charlsween) reported
@virginmedia Well in that case id just probably like to cancel. I’ve been trying for 5 days. How do I cancel?
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Martyn Lucas
(@Martyn_Lucas) reported
@virginmedia Great customer service! No contact, despite my contract ending which they say they will. Now they put my bill up by 40%!!!
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Ethan Lim
(@ethanlimrx) reported
@virginmedia Hello, my WiFi's down and I can't even register loss of service. Nothing happens when I click on "register".
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Pirat Peter 🦊Trans Rights🌈
(@PiratPeter) reported
MAYBE @virginmedia I would've accepted the generous offer that your retentions department phoned me with the day after I cancelled if I was offered that rate by default when searching for a deal a month ago. Poviders sort your crap out- stop overcharging at first point of call!
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Stewart Pringle
(@stewartwpringle) reported
@virginmedia Fluctuates from 'there is a problem' to 'there isn't a problem' almost hourly, but there IS a problem. Can you please give me a number to actually speak to someone or I will cancel the direct debit for this month's payment.
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Steven
(@1stevengrant) reported
@jackabox @virginmedia kind of in the same boat...although I HAD the service for several years until the council cut the line.
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L3 Red
(@JamieLFC1972) reported
@virginmedia You reckon? You won't offer me the ultimate volt package which is just a rebranded ultimate oomph package (which I'm currently paying £111p/m for) at the new customer price of £85p/m. You're not commited to anything other than not rewarding your loyal customers which is insulting