Virgin Media outages and service status in Doncaster, England

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Doncaster, Rotherham, Pontefract, and Mexborough.

City	Problem Type	Report Time
Doncaster	Internet	21 hours ago
Doncaster	Wi-fi	5 days ago
Rotherham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

• 
  Adam (@tevowl9) reported 2 minutes ago from Brinsworth, England

  @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

• 
  Reece Bryan (@ReeceBryan94) reported 3 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  Ben Burkinshaw ⚔ (@sufcben) reported 7 minutes ago from Brampton Bierlow, England

  @virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.

• 
  Anita Whittaker (@summitsleap) reported 11 minutes ago from Conisbrough, England

  @virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤

• 
  Curt Davies (@curt_curtdavies) reported 11 minutes ago from Conisbrough, England

  @virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi

• 
  Vampire Bait (@Antoinne73) reported 12 minutes ago from Rotherham, England

  @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

• 
  Chris,,,, (@pidgpie) reported 18 minutes ago from Rotherham, England

  @virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before

• 
  John Darbyshire (@JohnnyDarbo) reported 18 minutes ago from Brampton Bierlow, England

  @virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )

• 
  Below the Top League (@tiertwofooty) reported 22 minutes ago from Doncaster, England

  @virginmedia Any chance of a couple of hours without an issue during this lockdown, kids crying & all sorts here, again

• 
  Neil Rockett (@RockettNeil) reported 23 minutes ago from Wentworth, England

  Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.

• 
  Andy Baskeyfield (@Whiterosesam) reported 26 minutes ago from Doncaster, England

  @Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough

• 
  Vampire Bait (@Antoinne73) reported 34 minutes ago from Rotherham, England

  @virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife

• 
  Paul Milnes (@apmilnes) reported 38 minutes ago from Armthorpe, England

  @samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!

• 
  The Davies Family on Tour ! (@Daviesfamontour) reported 42 minutes ago from Adwick le Street, England

  @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

• 
  John Law (@JohnLawArt) reported 52 minutes ago from Mexborough, England

  Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans

• 
  Jackie 🤍 (@Jackielindak) reported 55 minutes ago from Doncaster, England

  @virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving

• 
  Chris,,,, (@pidgpie) reported 56 minutes ago from Rotherham, England

  @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

• 
  Stefan Sladek (@stefansladek) reported 56 minutes ago from Rossington, England

  @virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.

• 
  Gypsum Fantastic (@GypsumFantastic) reported 56 minutes ago from Wombwell, England

  @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 57 minutes ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracey Russell (@TraceyR16154277) reported 5 minutes ago

  @rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.

• 
  Basquildol 💙 (@basquildol) reported 8 minutes ago

  @virginmedia been on the same DM thread for 3 & a half hrs now , still no resolution and the last person who responded 17 mins ago answered the wrong query, pls can someone who has proper answers respond? Thanks

• 
  Simon Beals (@SimonBeals2) reported 12 minutes ago

  @virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.

• 
  RaRa ☆ 瑠ん夜 (@mechacat) reported 14 minutes ago

  @virginmedia Hi, I have had patchy internet all day yesterday and now today it is completely down. SW16 area. What is happening?

• 
  Jen Smith (@Her_indoors51) reported 14 minutes ago

  @virginmedia Thank you but a lovely lady on your customer service spent 40 minutes to fix it for me.

• 
  OLIVIⱯ ♡ fan account ♡ (@GagaxRen) reported 15 minutes ago

  @virginmedia is there issues with WiFi in dublin 8? I’ve not been able to get the WiFi working since 4:30pm yesterday

• 
  Marttech Solutions (@MarttechSol) reported 15 minutes ago

  We have not received or seen any further updates from Virgin Media. According to their Service Status page, an issue does still exist but the fix time has not changed. If any customers are still experiencing issues, we would recommend getting in touch with them directly.

• 
  Cp (@Mr_MuFc1987) reported 18 minutes ago

  @virginmedia Yea the internet was down in my area from 2130 to 0200 not good especially on a Friday evening

• 
  . (@Afcgunner_1886) reported 20 minutes ago

  Virgin media genuinely might be the worst company out there,want to watch footy at 4pm and their box is down,what a joke @virginmedia

• 
  zed #davidjtwt (@ZedwozFlamed) reported 20 minutes ago

  it’s called virgin media because it ******* sucks