Virgin Media

Virgin Media Outage Report in Doncaster, England

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The latest reports from users having issues in Doncaster come from postal codes DN4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 02/14/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Rotherham, Mexborough and Pontefract.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Phone
United KingdomDoncaster TV
United KingdomSheffield Internet
United KingdomRotherham Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

  • rwgladwin Richard Gladwin (@rwgladwin) reported from Sheffield, England

    @virginmedia were there issues in S9 around 1020 this morning?

  • cranworth791 Sam Millington (@cranworth791) reported from Rawmarsh, England

    @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

  • Sheffield_Boy Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • whittickdiver paul whittick (@whittickdiver) reported from Sprotbrough, England

    @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

  • giinagii GiinaGii 🐱 (@giinagii) reported from Sheffield, England

    @Condieflyy My virgin media went down this morning too 👀

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

  • xjuewx Jules Tee (@xjuewx) reported from Sheffield, England

    @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

  • MarkRover Mark Littlewood (@MarkRover) reported from Doncaster, England

    @virginmedia hi mobile phone signal and data very weak in Doncaster DN5 area. It's not the phone as WiFi is working fine. Virgin mobile signal been weak for 2 or 3 days is there an issue? I've already checked your status page no issue mentioned.

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

  • diddles1970 Diane Caira (@diddles1970) reported from Sheffield, England

    @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

  • pearson_alison Alison Pearson (@pearson_alison) reported from Sheffield, England

    @virginmedia why is the red button not working I've paid for this service

  • chococlaire77 Claire Stewart (@chococlaire77) reported from Sheffield, England

    Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • Daviesfamontour The Davies Family on Tour ! (@Daviesfamontour) reported from Adwick le Street, England

    @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JKS0209 JKS0209🐕 (@JKS0209) reported

    @virginmedia I must tell you how utterly terrible VM are. Do not sign up, do not engage, certainly don't give them your £. Very elderly parents had an astronomical bill, VM couldn't tell how extra channels added. First call cut off then offshore call cut off. 50 mins later now..

  • LouiseS3011 Louise 💙 (@LouiseS3011) reported

    @virginmedia 18th Aug. Number is now blocked. Complaint reference c-180821875 fobbed me off

  • jockywocky Jockywocky Esq. (@jockywocky) reported

    20 minutes on phone waiting for @virginmedia “dedicated complaints team” to answer. Not really impressed, definitely not the service we were expecting when we signed up for business.

  • jonny_977 Jonny (@jonny_977) reported

    @virginmedia still not working obvs

  • grumpyoldprof Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

  • eddie_72_99 grant edmonston (@eddie_72_99) reported

    @virginmedia I appreciate your being sorry but that really doesn't solve the issue. You'll forgive my being curt, but recently polite responses are all I've had. What I would really appreciate is some actions being taken. Of course you'll understand that I'd rather not discuss this in public

  • Smokyfrog Paul Nagle (@Smokyfrog) reported

    @Themdpanda @virginmedia I just had my account reset again - the assistant advised that it relates to 'security issues' which I can avoid by changing my email password every 2-3 months. Is this official advice now? It will be a bit of a nuisance across all my devices so would like confirmation please.

  • RSimmo6 RS6 (@RSimmo6) reported

    @virginhelp shambolic service from your whole company. 3 days on the trot your company has not turned up for external works. No one can tell me when it will be done. Are your area sales managers a myth? @virginmedia

  • davidm_uk David Miller (@davidm_uk) reported

    @virginmedia If you’re going to turn off my internet for potentially 4 hours during the day, please have the decency to alert me in advance. Just posting scheduled outage days somewhere on your website is completely unacceptable.

  • TeenaGates Teena Gates (@TeenaGates) reported

    @VirginMediaIE Hi guys. My Virgin Media Box is not working and your support systems are all sending me automatic messages saying they’re busy. Can someone sort this please?