Virgin Media outages and service status in Doncaster, England

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Pontefract, Doncaster, and Rotherham.

City	Problem Type	Report Time
Pontefract	TV	2 days ago
Doncaster	Internet	3 days ago
Rotherham	Internet	9 days ago
Doncaster	Internet	10 days ago
Doncaster	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

• 
  Paul Milnes (@apmilnes) reported 5 minutes ago from Armthorpe, England

  @virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times

• 
  Vampire Bait (@Antoinne73) reported 6 minutes ago from Rotherham, England

  @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

• 
  Paul Milnes (@apmilnes) reported 7 minutes ago from Armthorpe, England

  @virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔

• 
  Anita Whittaker (@summitsleap) reported 9 minutes ago from Conisbrough, England

  @virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤

• 
  jayden🌦 (@incipient) reported 11 minutes ago from Brampton Bierlow, England

  @virginmedia i’m having am issue with my new order, it’s saying my orders parked.

• 
  Vampire Bait (@Antoinne73) reported 11 minutes ago from Rotherham, England

  141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

• 
  Tom “Harlam” King (@HarlamTK) reported 16 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Andrew Kerrison (@AndrewKerrison6) reported 17 minutes ago from Rotherham, England

  @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

• 
  Paul Milnes (@apmilnes) reported 22 minutes ago from Armthorpe, England

  @samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!

• 
  Vampire Bait (@Antoinne73) reported 27 minutes ago from Rotherham, England

  @virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs

• 
  Maxine Spencer (@Colderthananice) reported 27 minutes ago from Mexborough, England

  @MetLineDriver @virginmedia Remember they were on my bad company list

• 
  ⚒Dave Houghton⚒ (@DaveHouto) reported 33 minutes ago from Doncaster, England

  @virginmedia I still believe something can be done so want to take it higher and raise a complaint please.

• 
  Neil Rockett (@RockettNeil) reported 36 minutes ago from Wentworth, England

  Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.

• 
  Dennis Ward 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wardyology) reported 38 minutes ago from Armthorpe, England

  @virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?

• 
  Andy Baskeyfield (@Whiterosesam) reported 39 minutes ago from Doncaster, England

  @Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough

• 
  Gypsum Fantastic (@GypsumFantastic) reported 51 minutes ago from Wombwell, England

  @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

• 
  Mark Powell (@Mark_D_Powell) reported 52 minutes ago from Doncaster, England

  Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.

• 
  Jackie 🤍 (@Jackielindak) reported 53 minutes ago from Doncaster, England

  @virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving

• 
  Mark Littlewood (@MarkRover) reported 56 minutes ago from Doncaster, England

  @virginmedia hi mobile phone signal and data very weak in Doncaster DN5 area. It's not the phone as WiFi is working fine. Virgin mobile signal been weak for 2 or 3 days is there an issue? I've already checked your status page no issue mentioned.

• 
  Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported 57 minutes ago from Brampton Bierlow, England

  @DysphasiaPV @virginmedia Product is good but customer service terrible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Mama (@rafrafUk) reported 3 minutes ago

  Wow. I thought @virginmedia was bad but @skytv makes them look gooooood!

• 
  Brett Williams (@brettwill82) reported 4 minutes ago

  @virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings

• 
  UAVHive (@UAVHive) reported 7 minutes ago

  @Edeaulx @virginmedia Having worked in telecoms I can vouch for the fact that Virgin Media's customer service is atrocious and I'd argue is the worst in the industry. I would never be a customer of theirs ever again.

• 
  Adam Spooner (@aspoone2) reported 8 minutes ago

  @virginmedia what an awful service New customer and already regretting it Along pops engineer 1 on 22nd to install the service Oh can't do that mate, we need to call out the street team, they will be there Wednesday

• 
  Maureen (@lifeisnuts123) reported 9 minutes ago

  @trapdoor456 @virginmedia Been with 4 providers so far inc Virgin and all been terrible when it comes to sorting problems. Pot luck I think. Can't wait to get away from the one I'm with now when the contract runs out.

• 
  Wolf of X (@WolfofX) reported 12 minutes ago

  In 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.

• 
  phorsfield (@phorsfield) reported 15 minutes ago

  @virginmedia I've had no broadband since 1pm today, tv channels working bar the services that require Internet, reboot hub plus reset. Are there any issues in RG12 area?

• 
  Sinead Nash (@nashs) reported 15 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  fran (@Jolilfred) reported 15 minutes ago

  @LapChallenge The commentators are the worst I’ve ever heard, just talk waffle. Also see more of them than the actual sports. Where’s the options to watch different events? I thought it was an option but doesn’t work for me at all on virgin media annoying af

• 
  simon withers (@KalEl_WBS) reported 15 minutes ago

  @virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!