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Virgin Media

Virgin Media outages and service status in Doncaster, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Doncaster, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Apr 22, 7:05 PM GMT+1.
  • 100% Internet (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, and Pontefract.

CityProblem TypeReport Time
Rotherham Internet 1 day ago

Nearby cities with recent reports

Rotherham

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • summitsleap
    Anita Whittaker (@summitsleap) reported from Conisbrough, England

    @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

  • AndrewKerrison6
    Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

  • Janso95
    Jason (@Janso95) reported from Doncaster, England

    @virginmedia I've already checked the Web tool to see if there are issues in my area and it says there aren't any known issues.

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    @virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment

  • Plezdiz
    Dean Haith🍋🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Plezdiz) reported from Doncaster, England

    @tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..

  • dean_browny
    Dean Brown ® (@dean_browny) reported from Grimethorpe, England

    @virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻

  • Mark_D_Powell
    Mark Powell (@Mark_D_Powell) reported from Doncaster, England

    Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.

  • Adz_lufc
    adam (@Adz_lufc) reported from Wentworth, England

    @virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about

  • AdieThompson
    Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England

    @virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear

  • Whiterosesam
    Andy Baskeyfield (@Whiterosesam) reported from Doncaster, England

    @Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

  • Daviesfamontour
    The Davies Family on Tour ! (@Daviesfamontour) reported from Adwick le Street, England

    @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    @DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.

  • slivaugh51
    Sylvia (@slivaugh51) reported from Brampton Bierlow, England

    @virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!

  • crawfordjane74
    Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia Mobile never had it before

  • RhysDRFC
    Rhys 🇦🇹 (@RhysDRFC) reported from Doncaster, England

    Bit ironic that their name is virgin media considering how much they go down on me.

  • GypsumFantastic
    Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

  • Jackielindak
    Jackie 🤍 (@Jackielindak) reported from Doncaster, England

    @virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DjmarkieT
    mancs boi (@DjmarkieT) reported

    @TheSun @DailyMirror @ManchesterEven why is no one reporting about the fact virgin media broadband and TV has been down since 2pm friday with no updates to customers an absolute joke! #virginmedia

  • Witter10995102
    Witter (@Witter10995102) reported

    @indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad

  • ndbchnn
    ndbchnn (@ndbchnn) reported

    @virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.

  • SusanChew5
    Susan Chew (@SusanChew5) reported

    @virginmedia I may have solved the issue with DMs

  • Bigg_F_
    BigF (@Bigg_F_) reported

    @virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.

  • ndbchnn
    ndbchnn (@ndbchnn) reported

    @virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.

  • TykeSteve
    Steve (@TykeSteve) reported

    @keithapearson @virginmedia That must be for the orange idiot??

  • StuPlaysXD
    Stu Plays XD 🎮 (@StuPlaysXD) reported

    @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

  • donna2904
    Donna Tudor (@donna2904) reported

    @keithapearson @virginmedia Couldn’t agree more. I’ve spent roughly 6 hours on chat talking to foreign robots and got nowhere. They should be fined for not having a uk call centre. I’ve gave my 30 days notice after 19 years as a customer. They’re a disgrace.

  • ASHISH_RAJPUT22
    🚩महाकाल 🚩आशीष हिंदू राष्ट्रवादी (@ASHISH_RAJPUT22) reported

    @VirginMediaIE Can you please support here I am chasing virgin media since30 days ,I paid last bill Euro 117 last month after discussion with customer care executive Again they have generated bill of around 39 Euro even I informed them I already moved on 6th March 26.