Virgin Media Outage Report in Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Doncaster, Mexborough and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Doncaster |
Wi-fi | |
| Mexborough |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
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jayden🌦
(@incipient) reported
from
Brampton Bierlow, England
@virginmedia i’m having am issue with my new order, it’s saying my orders parked.
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Dean Brown ®
(@dean_browny) reported
from
Grimethorpe, England
@virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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🎼 Phil Johnson
(@philbaz12) reported
from
Doncaster, England
@virginmedia trying to contact all day. Via telephone, live chat and through your app to no avail ! Can someone help
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia worst internet provider EVER!!! Always bloody down!
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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Steve Shaw
(@Old_Wathonian) reported
from
Brampton Bierlow, England
Had virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia See my first tweet - no contact in 6 months - £600 down the swanny
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Bundock
(@BundockBrian) reported
@virginmedia I have been trying to contact you re my account 724871001 area code 20 please cancel my account at the end of my first year in February thank you
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Art Vandelay
(@gmofffff) reported
It's not even 11am and my broadband has gone down 5 times. @virginmedia you are so **** eh.
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Darren Bell
(@darren_bell) reported
@topherham @virginmedia @SkyUK I have had nothing but issues with Virgin and I bought my own router and it fixed the issue (and I’ve not had an issue in over 2 weeks). I think there is a fundamental flaw with their HUB.
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stacey rushton
(@staceyrushton2) reported
@virginmedia So after endless texts the answer is still no, you value new customers more than existing loyal customers. What idiot is going to pay £98 pm when you have told them as a new customer they would pay £68pm for the same deal. Shameful values for a company
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Jason Riddell
(@CockneyKiwiLad) reported
@virginmedia is there someone at all in your organisation that will return my calls or emails. One week on and all I get is hang ups.
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Vicky 💙
(@deadstar37) reported
Hi @virginmedia I was meant to get a call back yesterday and never received one. Can I chase it up please? It’s regarding a new contract that’s being set up tomorrow
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Alan Stitt
(@alanstitt41) reported
@virginmedia We have to cancel before the 26 th February because of the price rise, does that still in a final bill?
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Martin T
(@ukmartint) reported
@virginmedia trying to cancel my mobile contract with you! Tried calling, you won't answer, canceled my DD you roll up the bill! I cannot be expected to pay if you won't answer me! Pls help.
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Steve Mellor
(@ssjjsd) reported
@virginmedia Ofcom has set out conditions that providers must comply with. It said providers must ensure “customers who are leaving do not face additional barriers or hassle compared with those who are signing up for new services.” Why should I have to write to cancel my service?
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Rob Shields
(@TheRobShields) reported
@virginmedia Intermittent broadband outtages. When the service is connected, the wifi speeds are 20-30Mbps in the same room as the router whereas i normally get ~200Mbps. I am on the 350 broadband only package. Extremely frustrating when both my wife and I work from home currently.