Virgin Media

Virgin Media Outage Report in Doncaster, England

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The latest reports from users having issues in Doncaster come from postal codes DN4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 12/09/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Mexborough and Doncaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield TV
United KingdomRotherham Internet
United KingdomRotherham Internet
United KingdomMexborough Internet
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • giinagii GiinaGii 🐱 (@giinagii) reported from Sheffield, England

    @Condieflyy My virgin media went down this morning too 👀

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

  • MarkRover Mark Littlewood (@MarkRover) reported from Doncaster, England

    @virginmedia hi mobile phone signal and data very weak in Doncaster DN5 area. It's not the phone as WiFi is working fine. Virgin mobile signal been weak for 2 or 3 days is there an issue? I've already checked your status page no issue mentioned.

  • Ray_Lennox Tom Clark (@Ray_Lennox) reported from Sheffield, England

    @virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

  • cranworth791 Sam Millington (@cranworth791) reported from Rawmarsh, England

    @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

  • whittickdiver paul whittick (@whittickdiver) reported from Sprotbrough, England

    @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

  • chococlaire77 Claire Stewart (@chococlaire77) reported from Sheffield, England

    Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

  • Sheffield_Boy Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • philbaz12 🎼 Phil Johnson (@philbaz12) reported from Doncaster, England

    @virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia mandatory internet down again S65

  • Daviesfamontour The Davies Family on Tour ! (@Daviesfamontour) reported from Adwick le Street, England

    @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

  • pearson_alison Alison Pearson (@pearson_alison) reported from Sheffield, England

    @virginmedia why is the red button not working I've paid for this service

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

  • leannerains Leanne Rebecca (@leannerains) reported from Sheffield, England

    @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

  • Amy_1867 Amy 🦉 (@Amy_1867) reported from Sheffield, England

    @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • afails Faisal Sheikh (@afails) reported

    @Zafarcakes @virginmedia Bilal seriously move away from VM. Great when it works and then (usually when you really, really need it) down for no reason, no explanation other than "problems in your area". We had this for 3 years until switching to Vodafone last year - slower headline speed but rock solid

  • A_fucking_A_ ☠Run Free ☠ (@A_fucking_A_) reported

    @virginmedia Fix you internet problem. My fiancé has a zoom meeting and is using his phone data for it. What a joke.

  • Peopleschamp78 Mr Wonder (@Peopleschamp78) reported

    @lollujo Seems like all of them are having issues my virgin media does it constantly.

  • YourPreciousDay PreciousDaysDesign (@YourPreciousDay) reported

    @virginmedia Slow if at all. And it's my entire town and from what I've seen on here, the whole of England. You blame lockdown and people working from home, bull. First lockdown was fine. Sort it out or we're moving supplier as this is all the Time now

  • F1_AN F1_AN 💙 (@F1_AN) reported

    @virginmedia Can’t face trying to call again tbh. Having terrible WiFi issues especially upstairs

  • singh_indy Indy Singh (@singh_indy) reported

    @virginmedia Yes - I have tried that already - I was 2 hours into a call with your tech support when he cut the line. Fact that no one has called back is inexcusable! I’m talking to @CISASUK. Yes that screenshot has my information on it which should have made it easier for you to contact me!

  • AJBMort82 AJBM (@AJBMort82) reported

    @virginmedia why can't I even call you on the phone now? that's not even awful customer service. It's not providing it.

  • LucyJam Lucy Jamieson (@LucyJam) reported

    @virginmedia Pls can I have an update on where our new router is? We’re now day 3 of no internet. Promised a new router 3-5 working days. Can’t get through on your customer service line. Spending a fortune on data so we can work from home. Reduced to tweeting you. Thx

  • Charlie8032Ivor double nutty (@Charlie8032Ivor) reported

    @virginmedia The number seems to be working again, I spoke to someone who was helpful but they said they needed to put me through to another number, after waiting on hold for a while they hung up and I got a message saying ‘this number has cleared’. This is appalling service.

  • nessa_j_ Vanessa Johnson (@nessa_j_) reported

    @virginmedia .@virginmedia but you’ve been saying it’s fixed every night for 10 days now. Impossible to get through on the phone lines. What is the real estimate? Surely fixed by 6pm only to be an issue the next day is not a true estimate