Virgin Media Outage Report in Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Doncaster, Mexborough and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Rotherham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia worst internet provider EVER!!! Always bloody down!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Dr Tepi
(@DrTepi) reported
from
Doncaster, England
@virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Yosh (she/hers)
(@dj_tiny_rabbi) reported
@virginmedia @virginmedia your internet connection is as bad as your ethics.
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av47ar
(@av47ar) reported
@virginmedia So I'm hoping it's all correct and goes through on time but after all these calls, waste of time text c/services I'm not very positive about it. After all past experience of VM c/service has been dire.
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Lee David Rusbridge (LDR)
(@Lee475273David) reported
@virginmedia is this your number from your customer service 02039837868 as this is the number i got called from I pretty sure this is nothing to do with your customer service as got called by this number again this morning but did not answer the call
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Christina Chan
(@_christinawyc) reported
@virginmedia Hi I’m having issues with my wifi being incredible slow and dropping out ever since I joined virgin media. I’ve been to your help page and been through the steps to no avail. The roadside cabinet is outside my house so not sure how there would be a reach issue?
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Anthony Romano
(@Il_Diavolo88) reported
Dear @virginmedia spoken to many different people over numerous days but nobody is still able to tell me when my landline will be ported. Request made a month ago and previous provider notified me it was being ported from you yesterday. It’s a very important line can you help?
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Tommie
(@t0mm13b) reported
Genuine question, about #accessibility and #deaf, @RTEplayer / @VirginMediaNews @VirginMedia_TV media player, the lack of subtitling is piss poor, why? Just tuned into virgin media player to catch up on last night's #TonightVMTV and disappointed.
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Aidan Farrell
(@AMPF70) reported
@HifiHut Hi, you kindly did some work for me 12+ months ago. Internet is down yesterday & today and so major prob. Apparently not a Virgin Media issue. Do you have a call service to walk me through a potential fix? Thanks.
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Nick
(@iamnickjh) reported
@JorelJBond @virginmedia I'm moving house and they don't supply at my new address, so they're trying to charge me the entirety of the contract to cancel it...it's frustrating as they have up to this point being great but I'm never using them again if they're going to make me pay that as a termination fee
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Robbie Wardlaw
(@RobbieWardlaw) reported
@virginmedia been on hold on the live chat to try cancel my contract for nearly 2 hours now, wtf is going on
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Christina Chan
(@_christinawyc) reported
@virginmedia The hub is wired to the wall so I can’t actually move it anywhere, I’ve not connected it via a cable (ethernet?) so not sure how it works that way but wireless on all devices is an issue?