Virgin Media Outage Report in Doncaster, England
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The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Rotherham, Mexborough and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Doncaster |
TV | |
| Sheffield |
Internet | |
| Rotherham |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Andy Baskeyfield
(@Whiterosesam) reported
from
Doncaster, England
@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Relish Hendy
(@relish_hendy) reported
from
Sheffield, England
@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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jacks mum
(@jacks_mum2110) reported
from
Doncaster, England
@ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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Maxine Spencer
(@Colderthananice) reported
from
Mexborough, England
@MetLineDriver @virginmedia Remember they were on my bad company list
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
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Dean Haith🍋🐝🏴
(@Plezdiz) reported
from
Doncaster, England
@tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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tryf
(@tryfbellamy) reported
from
Sheffield, England
@virginmedia gunna sort your shit internet out or what
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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hollibob
(@hollibob) reported
from
Doncaster, England
@virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chetty
(@supasaffa) reported
@virginmedia @JohnLewisRetail Virgin media the most pathetic organisation around. Customer service is horrendous and the staff completely incompetent. Now I will get a tweet saying let’s have a web chat even though I’ve done this multiple times with nothing recorded and no action taken. Useless bunch
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Kev
(@victor50) reported
@virginmedia How? Landline is down, Virgin Mobile (EE) signal is at best flaky. Over £140pm + Virgin mobile is a substantial sum for sub standard after sales care. How’s your morse code?
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TomF
(@honoredeballsac) reported
@virginmedia "We've received your complaint" is not entirely, or at all, accurate, then, is it?
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Keith Hale ©
(@khthejudge) reported
@YorkshirePad @virginmedia Yeah I got the Google Wi-Fi with an extra puck then changed it out for an Asus Rog Strix AX3000. Decent price at circa £140 only so I could use a firewall on the router (can’t on Google). Never had an issue since.
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TomF
(@honoredeballsac) reported
@virginmedia This is, in the face of some stiff competition, the worst customer service I have ever experienced. I haven't even gone into the 2 different agents who said engineer would call 2hrs before visit (he didn't obv, said it is not standard)
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Big V Cop
(@big_copper) reported
@virginmedia - without doubt the worst broadband on the market , literally everyday, something goes wrong . It’s shocking .
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zoe skelton
(@ZoeMrrck) reported
@virginmedia Can this please be escalated to ensure the call back does happen & the cable is fixed tomorrow? The last agent cut me off before confirming this will happen. Its extremely frustrating trying to deal with you Customer Contact Centre. Surely 7 days with no progress isnt acceptable
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Ⓢⓚⓘⓟⓟⓨ🇺🇦
(@pipebrush) reported
@big_copper @virginmedia Get a mesh network and then virgin is great. The hubs are awful though
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luke
(@sanctuaryvilla) reported
@VirginAtlantic I have given it you on a DM before and all you did was reply with a link saying you can’t deal with it on here and to use the people I am already dealing with who aren’t being helpful at all. A comedy of errors and the worst service Iv experienced since cancelling virgin media
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𝕸𝖆𝖗𝖐 𝕬𝖘𝖍𝖜𝖔𝖗𝖙𝖍
(@he6rt6gr6m) reported
@virginmedia A fresh install, new property that's never had cable. This was meant to be finished 7th November, yet we've still not had anyone out to supply wiring to the property. If you don't wanna do it, just say so so I can go with another provider. Instead, I'm being left on a hook!