Virgin Media

Virgin Media Outage Report in Doncaster, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 04/01/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Pontefract and Doncaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomRotherham Internet
United KingdomSheffield Wi-fi
United KingdomSheffield TV
United KingdomSheffield Internet
United KingdomPontefract Internet

Community Discussion

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Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

  • lettielou05 lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!

  • andyksheffield Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Featherstone, England

    @virginmedia @Virgin Terrible service

  • csijo jo bell (@csijo) reported from Doncaster, England

    @virginmedia - we (YOU) have a PROBLEM!!! Why have I been charged £147 for a contract of £64 even after speaking to someone on 25/09 (when bill was received) who assured me they would escalate the issue and get it resolved?? #unhappycustomer #overcharged #problem

  • RomegouxLouis Louis Romégoux (@RomegouxLouis) reported from Sheffield, England

    @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

  • lettielou05 lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • samthompson98_ Sam (@samthompson98_) reported from Rotherham, England

    Sky sports red button not working with @virginmedia there’s a shock

  • tevowl9 Adam (@tevowl9) reported from Brinsworth, England

    @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

  • lettielou05 lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

  • andyksheffield Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

  • popsgolf Andrew Poppleton 💙 (@popsgolf) reported from Wentworth, England

    @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gmilner1989 Gary Milner (@gmilner1989) reported

    @virginmedia I do actually still need to ring up about this issue, but I've found an extremely annoying problem. When you have about 12 mins remaining of a recorded episode,it asks if you want to delete or keep if you need to stop it.when you return,it only allows you to watch From beginning

  • lrugoff lazlo rugoff (@lrugoff) reported

    genuinely believe the experience of dealing with virgin media help chat would be enough to decimate a victorian child

  • fraser_peacock Fraser Peacock (@fraser_peacock) reported

    Hey @virginmedia Sorry you dont have my old kit back yet. There is a problem finding the end of the sellotape. As this is quite a complex issue, this is taking longer than expected. Rest assured there is a dedicated member of the team working hard to resolve this. Might update u.

  • Wee_Sammy_xoxo Samantha (@Wee_Sammy_xoxo) reported

    @virginmedia ...for installation now instead of Saturday. I'm working so I had to reschedule. My Internet went off yesterday. The person who had the last contract rang up to see if it can be put on until Thursday and got told unless he is going to take out a new contract they can't help

  • steviehalliwell stephen halliwell (@steviehalliwell) reported

    @virginmedia Morning, yes I tried again this morning because it was down again. An engineer is coming again on Friday. I just hope he understands that it is most likely the cabling size from the junction box as we are the quite a distance away. It’s certainly not the hub.

  • EwanHilton Ewan Hilton (@EwanHilton) reported

    @virginmedia you don’t answer the phone or respond via WhatsApp chat. Internet down for three days and you don’t seem to give a ****

  • Frankie_Akano Frankie A (@Frankie_Akano) reported

    The problems @virginmedia causes for its customers… 😤

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human

  • aloksharma308 Alok Sharma (@aloksharma308) reported

    @virginmedia Certainly there is problem with my router but you guys are not ready to accept. You have left me no where and now I will have to reach out the citizen advise and ombudsman. I have lost all my patience amd do not want virgin to be a reason of my mental stress.

  • Alexand46027896 Alexandra Gill (@Alexand46027896) reported

    @virginmedia She's tried to raise a complaint but the person she spoke to today said she couldn't do that as her account was cancelled 4 yrs ago. Yesterday we were told if it was locked it can be retrieved and we're still trying to find out if it's locked or deleted?