Virgin Media Outage Report in Doncaster, England
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The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Doncaster, Mexborough, Sheffield and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Internet | |
| Doncaster |
Wi-fi | |
| Mexborough |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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jacks mum
(@jacks_mum2110) reported
from
Doncaster, England
@ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
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Maxine Spencer
(@Colderthananice) reported
from
Mexborough, England
@MetLineDriver @virginmedia Remember they were on my bad company list
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
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Relish Hendy
(@relish_hendy) reported
from
Sheffield, England
@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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Andy Baskeyfield
(@Whiterosesam) reported
from
Doncaster, England
@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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Dean Haith🍋🐝🏴
(@Plezdiz) reported
from
Doncaster, England
@tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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tryf
(@tryfbellamy) reported
from
Sheffield, England
@virginmedia gunna sort your shit internet out or what
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hollibob
(@hollibob) reported
from
Doncaster, England
@virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mark sweeney
(@sweens13) reported
@virginmedia Our virgin wifi is poor.Wish id stated with sky.
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Gwilym Jones
(@gwilymjones) reported
@virginmedia Hi. I just wanted to point out that your SMS team “can” only help with packages. So because I want to move to internet only - to save money - they won’t help me. And I still can’t get through via the phone. So, essentially I am stuck. I can keep paying the huge price increase 1/2
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Saqib Hussain
(@VeNoM_JaCKaL) reported
@virginmedia with out doubt the worst company I have ever had the misfortune of dealing with another outage / line issue that is a total 9 since November 17th with the longest lasting one week
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graham littler
(@adelwire) reported
@virginmedia Omg not that old one. Please see my messages in past 2 weeks. That leads you down a You need to ring us line!!! Couldnt make it up how terrible customer service us at Virgin media
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CyqoFn
(@DSevilov) reported
@virginmedia But its fine i have an outage in my are apparently and it should be fixed either tomorrow or the next day. Thanks
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.
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Peter Williamson
(@p_williamson) reported
@virginmedia Yes and I had agreed it on Feb 1st. Received an email confirming it. Then get a text message saying that engineer is cancelled 2 days ago and when I spoke to ask why my pricing hadn’t come down, I was informed that it was because the engineer can’t come
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Gregory Pettett
(@Gregy_P) reported
@virginmedia Since November I have had constant issues with devices losing either connection altogether or staying connected but without internet. Either by WiFi or ethernet
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kennybhoy21
(@kennybhoy21) reported
@virginmedia how difficult is it to get help to cancel a sick relatives account, over an hour being batted from pillar to post. Put on hold between department s Getting to the stage where I’m going to cancel my own account as well, shocking customer service.
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Rocky Boxer Junior - MMA
(@boxer_junior) reported
@virginmedia The problem is your broadband is inferior and not as advertised. It is not reaching anywhere in my home. It is intermittent and drops all the time including every evening. You and your company ensure you get the money based on false promises. Now you are asking about tv. Stop