Virgin Media Outage Report in Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Mexborough and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Rotherham |
Internet | |
| Mexborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
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David Benton
(@Davidbenton2020) reported
from
Sheffield, England
@virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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Shhhhhhhh
(@andyhall280) reported
from
Sheffield, England
Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again
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Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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torp77
(@torp771) reported
@virginmedia when I call your Customer Service I’m told your “team is all busy, try again later”. My Internet has been down for 2 hours meaning my son can’t do online learning and I can’t wfh. Why do we pay for this useless service? Followed your online tips and none work @Ofcom
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Donal Harte
(@HarteDonal) reported
@virginmedia I really need to speak with someone urgently from your team as your phone lines are not working.. I entered into a new contract on Saturday and now your marketing agency (during a call looking to sell me a package) told me there's nothing on record???? Awful
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Sarah Lavery
(@sarah_lavery) reported
@virginmedia I’ve emailed 5 times, I’ve spoke to someone called Kelly. I’ve spent hours and hours chasing this and had no phone call. I’ve managed to resolve the issue myself now no thanks to your trained technicians. I await a phone call from a customer service manager
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Vicki Brocking
(@vixbrock) reported
@virginmedia, never had a bad word to say about you, but now I'm fuming. Spent hours trying to get through to you, 4.5 hrs last Wed and Thurs alone. Been promised 2 phone calls back which I haven't received. 22 years I've been a customer.
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Northern Running Girl
(@UKrunninggirl) reported
@virginmedia @richardbranson nearly 2 hours on the phone trying 2 sort out broadband/TV account issue acceptable? I think not. 4 different people spoken to, 5 mins each time the rest on hold being passed about. Not the standard you expect from a company like Virgin @MartinSLewis
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RickD
(@gwandao) reported
@virginmedia I tried for over an hour to get someone to talk to. First person suggest "upgrade to 350mb" before passing me to "second line" which took me 45 mins for the line to go dead This will never get fixed. Your lines to too busy to accept calls. Txts take over 24 hours to be replied to
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horse_town
(@horsetown18) reported
@syscottyboy @virginmedia Been with Sky a while now. No problems, and the TV is much better. My mam was with Virgin for years. I found her bill once and it was about £110pm for a really basic rubbish package. They’d just kept putting up her bill every year. Absolutely disgusting.
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torp77
(@torp771) reported
@virginmedia when I call your customer service I’m told your “team is all, you might like to give us a call later”. Your awful broadband has been down for the past two hours meaning my son can’t do his online schooling and I can’t wfh. What are we paying for? @Ofcom
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Susie Sidley
(@snoozy81) reported
@virginmedia just been on hold for 45 mins, finally get through to someone then get cut off. Try to ring back and can’t get through. Poor service.
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Lynn McGarry
(@McGarryLynn) reported
@virginmedia Thanks @virginmedia but the complaints team failed to respond to my previous request for help so I’m sceptical that they will help now. The social team is the only one that has even acknowledged my requests. Have you spoken to complaints team?