Virgin Media Outage Report in Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Mexborough and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Rotherham |
Internet | |
| Mexborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia worst internet provider EVER!!! Always bloody down!
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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Dr Tepi
(@DrTepi) reported
from
Doncaster, England
@virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LOZZA.
(@LaurenC_1) reported
Virgin media is the worst internet provider going. Internet went down for over an hour yesterday and has gone down 8 times today, a bit embarrassing when you’re constantly getting kicked off work calls and are unable to do your job properly
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Ricky Sundar
(@ricky_sundar) reported
@virginmedia I have a customer complaint open for months. Each time I speak to someone it is like pulling teeth. I am paying £140 a month for everything. I do not want to pay this amount of money and no one from this organisation listens. Anyone out that shares my view?
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nicola crane
(@nicolacrane1) reported
@virginmedia They told me they were the wrong people to speak to and could not help me. I am so frustrated I am getting nowhere
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GamesFlea
(@gamesflea) reported
@virginmedia This was ages ago. This issue has been ongoing since I had my Internet installed in Nov 2019. I'll post again on the forum and let you know if there is any response
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supermattman
(@HappyMattTastic) reported
@virginmedia You replied earlier but my this is the first time my feed has refreshed today. I am staying at my old to help out during covid, it's my dad's account & it is even worse than utility warehouse & they suck anus. Your company provides an intermittent service & that being kind.
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Charlie Miggins
(@CharlieMiggins8) reported
@virginmedia Hi, thanks for your help. To which email address so I need to send the cancellation of my account? Online I can only find the same phone number you have for everything. Thanks
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🧸
(@asybluesfc) reported
@erincuthbert_ @virginmedia Fix it please! @virginmedia
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Alison Keenan
(@aliekeenan) reported
@virginmedia Activated but with error meaning no on demand or pause/record services working. And awaiting the software upgrade. They were working fine before we called CS to do the software signal thing 😡
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Duncan Shearer
(@DuncanShearer6) reported
@virginmedia Complaint raised on 5th February and haven't heard anything since - no phone call, no emails. Really not great customer service at all.
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Matthew
(@ayoungmanriver) reported
@virginmedia is your (UK) Live chat not working? I can't find it anywhere and am going round in circles on your website