Virgin Media Outage Report in Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Pontefract and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
TV | |
| Sheffield |
Internet | |
| Pontefract |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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Callum 🏳️🌈 🔴⚪⚫ ☮️
(@Callum_SEND) reported
from
Brampton Bierlow, England
@DysphasiaPV @virginmedia Product is good but customer service terrible
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Sam
(@samthompson98_) reported
from
Rotherham, England
Sky sports red button not working with @virginmedia there’s a shock
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V-Bull
(@VanceBulla) reported
from
Brampton Bierlow, England
@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@PaulbernalUK @virginmedia I can’t help with that. Good luck.
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
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Prof Maddy Arden
(@maddyarden) reported
from
Sheffield, England
@virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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Adam
(@tevowl9) reported
from
Brinsworth, England
@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update
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Adam Hutt 🏴
(@SBOmad) reported
from
Swinton, England
@virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@Jen_Illustrates) reported
@virginmedia Any time I’ve had to contact the company via phone or live chat over the years has been a long drawn out process that never needed to happen because the queries have always been simple. It’s not your fault, it’s the company’s fault
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Haleema 🌝
(@Leeeeemz) reported
@virginmedia Really isn’t good enough, may be time to start looking for a better service.
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Dylan Boulter
(@dylanboulter) reported
@virginmedia slow broadband now seems to be resolved but I can't cancel engineer appt tomorrow. Tried ringing but link that gets sent to cancel doesn't work.
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terry mc
(@terrymcefc) reported
@virginmedia My issue is I agreed a 18 month contract for £80 per month in Feb 19th and now you want me to pay £101 per month after only being in the contract less than 6 weeks...total scam!
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Taz
(@Taz37963543) reported
@virginmedia Terrible and I don’t know what to do about it
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David Mezz
(@MezzaMezz9) reported
@virginmedia Since the recent outage nation wide my internet sporadically stops working for a few minutes then back up again. My kids can’t play games without disconnections. And I keep losing connection while working.
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Sam B
(@samb1729) reported
@virginmedia I shouldn't have to shoulder the burden of monitoring your network for you, nor should your 48-hour grace period be extended just because people were too busy sleeping to report the issue when it started.
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Claire Kavanagh
(@ClaireKavanag19) reported
@virginmedia Thank you. Tried that and got no where. Been a loyal customer for 25 years and also an O2 customer yet I have to fight to get discounts and very small discounts at that yet other people are offered very large discounts up to £100 a month off their bills.
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Nikk Effingham
(@NikkEffingham) reported
@virginmedia I’m not minded to sit on a phone for ages rectifying your poor communication. So: not that. Pick another option
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amelia immigration
(@ameliaimmi93222) reported
@sallybeattie6 @virginmedia My Account got similar issues.. I contacted support services but they wouldn't help me.... got referred to @joe_recover and He's so helpful and reliable. He can help you.