Virgin Media

Virgin Media Outage Report in Doncaster, England

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The latest reports from users having issues in Doncaster come from postal codes DN4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 11/28/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Mexborough, Sheffield, Doncaster and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMexborough Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomSheffield E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • leannerains Leanne Rebecca (@leannerains) reported from Sheffield, England

    @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

  • Sheffield_Boy Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • cranworth791 Sam Millington (@cranworth791) reported from Rawmarsh, England

    @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please

  • millersfm2011 Barry Wilkinson (@millersfm2011) reported from Conisbrough, England

    @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

  • Daviesfamontour The Davies Family on Tour ! (@Daviesfamontour) reported from Adwick le Street, England

    @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

  • chococlaire77 Claire Stewart (@chococlaire77) reported from Sheffield, England

    Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

  • MarkRover Mark Littlewood (@MarkRover) reported from Doncaster, England

    @virginmedia hi mobile phone signal and data very weak in Doncaster DN5 area. It's not the phone as WiFi is working fine. Virgin mobile signal been weak for 2 or 3 days is there an issue? I've already checked your status page no issue mentioned.

  • whittickdiver paul whittick (@whittickdiver) reported from Sprotbrough, England

    @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia mandatory internet down again S65

  • Amy_1867 Amy 🦉 (@Amy_1867) reported from Sheffield, England

    @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

  • Ray_Lennox Tom Clark (@Ray_Lennox) reported from Sheffield, England

    @virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks

  • philbaz12 🎼 Phil Johnson (@philbaz12) reported from Doncaster, England

    @virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv

  • millersfm2011 Barry Wilkinson (@millersfm2011) reported from Conisbrough, England

    @virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen37663218 Stephen Curtis (@Stephen37663218) reported

    @virginmedia Unsolicited calls to the emergency services (999) could be classed as a criminal offence. The people responsible for the fault and the calls have been made aware of the problem but refuse to take action or ownership. Therefore making each one responsible

  • dekanoss dekanoss (@dekanoss) reported

    @virginmedia Automated service. My area is know to be down. I registered for a discount. The robot on the phone said it will be fixed for 10pm but App said that every night the past week. Guess I will need to wait and see.

  • parkinsontay04 Taylor (@parkinsontay04) reported

    @virginmedia No issues apparently. I have a yellow line on my box but can’t use my internet

  • SarahDiamond85 Sarah Morgan (@SarahDiamond85) reported

    @virginmedia Just a sorry, no engineer visits being arranged. I’ve raised a complaint but can’t see how that’s going to help. No advice.

  • AdrianKeighley Adrian Keighley (@AdrianKeighley) reported

    @virginmedia I filled in your feedback form you sent me, in which I agreed to a telephone call from you so I could explain the very poor recommendation level I gave you. My neighbour is having his line activated this evening but mine is not. Feedback please?

  • KimmyXLorraine Kimberley Lorraine (@KimmyXLorraine) reported

    Once again virgin has offered and proved disgusting #CustomerSatisfaction another month they’ve taken full payment and not removed the minus £35 instillation fee don’t go with #virginmedia #VirginMediaBAFTAs awful @VMSolutions_ @virginmedia 😖😩😫

  • KSileryte 🌹🇱🇹 (@KSileryte) reported

    @virginmedia Thanks PZ, I know you must be lovely person and probs deal with nightmare customers all the time. I'll see what I can do, but biggest issue is that I cannot leave home and need to work so very disappointing (not you, you have tried to help as much as could, thank you)

  • KyanteCole kyanté (@KyanteCole) reported

    Virgin media is ****.

  • shaunc2007 Shaun (@shaunc2007) reported

    @virginmedia I can't get through to customer service my WiFi is diabolical I can't access netflix or disney or apps

  • MindyMandyMcF Mandy McF (@MindyMandyMcF) reported

    @virginmedia Now showing a fix estimate of 24th May. Thats 7 days, what am I supposed to do in the meantime????