Virgin Media Outage Report in Doncaster, England
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The latest reports from users having issues in Doncaster come from postal codes DN4 and DN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Wi-fi | |
| Sheffield |
TV | |
| Doncaster |
Wi-fi | |
| Sheffield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Curt Davies
(@curt_curtdavies) reported
from
Conisbrough, England
@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Stefan Sladek
(@stefansladek) reported
from
Rossington, England
@virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.
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Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳
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Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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Dennis Ward 🏴
(@Wardyology) reported
from
Armthorpe, England
@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether
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Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way
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Rebecca Hardy
(@RebeccaRose_B) reported
from
Doncaster, England
@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Flucker
(@Gregflucker) reported
Hi @virginmedia owen from your Cardiff office was VERY aggressive on the phone to my father and refused to pass me to his manager to complain. Shouting down the phone at dad? You’ve lost a customer.
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chris cresswell
(@chriscresswell) reported
@virginmedia nope why would i spend another 30 mins of my life waiting on your very poor service though i have had a letter from your complaints dept fobbing me off nicely
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Tracy Bullock
(@BullockTracy) reported
@virginmedia Says no faults all checks say it’s fine. I’ve reset to factory settings checked all cables switched off and on several times. This started last night. Very frustrating not being able to talk to anyone. Rang customer service which disconnects once it says no issues in area.
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BB-52
(@BB5298837974) reported
@virginmedia but now they don't work at all. As in not sending wifi signals and I even tried ethernet connections and that did not work as well. Now I have returned to the days of black spots again. Please I need help here.
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Steven Fawcett | | Without GP |
(@StevenFawcett_) reported
@virginmedia I never mentioned a POD in this tweet 🤔 I am more concerned with how you make it virtually impossible for me to either reduce my services with you or cancel them altogether, you designed a system that doesn't allow customers to just cancel @Ofcom should be ashamed.
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Sukhdeep Singh
(@Sukhdee81106261) reported
@virginmedia I have called this number and it’s crazy how terrible your service is. Taking the matter further, I can’t be asked anymore
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Nikki Main Family & Funeral Celebrant
(@nikuksoc) reported
@virginmedia I spoke with one of your agents on Tuesday, which ended up with me having to complain about her via WhatsApp. The WhatsApp conversation is still continuing this morning!!!!! Neither my original query or complaint has been resolved. This is beyond ridiculous now 😡
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The Plague Dr is in
(@venomstrike) reported
@virginmedia oh and nice deflection tactic but im still pissed off with virginmedia for charging more and more while delivering less wasnt so bad when you gave long term customers upgrades but now your just like yea give us more money for our substandard service
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Nathan Toper
(@Nate_Toper) reported
Hopeless service from @virginmedia. They have an automated phone number to avoid consequences of their broadband service going down with worthless information. Can you give me a number so I can speak with someone please?
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K Driver
(@kjdintown) reported
@virginmedia No. I would appreciate your help.