Virgin Media Outage Report in Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Pontefract, Doncaster and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Pontefract |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Wi-fi | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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Richard Hull
(@sonbaetaekwondo) reported
from
Sheffield, England
@virginmedia Small is not £8 for no better service
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.
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jacks mum
(@jacks_mum2110) reported
from
Doncaster, England
@ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!
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TWR ✘
(@skintkidsdiscox) reported
from
Sheffield, England
@virginmedia internets having struggles help
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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Andy Baskeyfield
(@Whiterosesam) reported
from
Doncaster, England
@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨
(@CaVaLiEr666) reported
from
Sheffield, England
@virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.
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Martin
(@martinbo1972) reported
from
Rotherham, England
@virginmedia Media! Awful talking to a call centre in another country!
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Ryan Brigdale
(@RBrigdale1984) reported
@virginmedia It is not “loos” of business as it is not my business. And in checking your T’s and C’s (section D point 2) you not having anyone to inform us of an outage is breach of contract so you will be compensating us.
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Paul Damien 👯♂️🌈(He/Him/It)
(@paul_damien) reported
So, @virginmedia advise me to keep trying to call them, how long until I take it to @Ofcom ? I've been trying to speak to them about my account for months, and it's permanent queues or being hung up on... I can't keep wasting hours for them to hang up on me
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Emma “Three Sheds” Bolton
(@emma_wych_elm) reported
@virginmedia hello, can you pls confirm if the network is down in the N6, London area?
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Lord Ryan Brigdale
(@RBrigdale1984) reported
@virginmedia The registered outage has been updated after the outage has occurred so how on earth can I view the outage on my laptop with no WiFi???? The level of contradiction is astonishing. Looks like another call to the CEO office is needed. #Useless
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Chris
(@chris_lumb) reported
@virginmedia Yes it does - however I would have thought that this was an issue for virgin to sort? The advice is all quite technical on the forum. Jitter 91ms this morning.
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Mike Clarke
(@clarkeymichael) reported
@virginmedia Checked service status which says OK. Unplugged and checked all connections. Reset and rebooted several times. Work from home impossible without WiFi.
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Claire Sutton Williams
(@ClaireSuttonWi1) reported
@virginmedia And now silence. More in the way of terrible customer service.
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Laura Upton
(@LozzieMoo) reported
therefore I am being stolen from every month. How do it get this resolved. I don't have an account with @netflix so I cannot cancel it and @virginmedia are refusing to help me. Where do I go from here?
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Spencer Clark
(@Spencer28783836) reported
@virginmedia I need an area manager to contact me immediately. Or I am escalating to Ofcom / relevant watchdogs. Your team are rude, unhelpful, and unapologetic about the inconvenience they are causing. I was promised a call, I have received nothing. I was promise an engineer visit - nothing
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Paul Damien 👯♂️🌈(He/Him/It)
(@paul_damien) reported
@virginmedia Sorry, all our teams are busy right now, we'll be with you as soon as we can, then after about an hour you hang up