Virgin Media

Virgin Media Outage Report in Doncaster, England

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The latest reports from users having issues in Doncaster come from postal codes DN4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 12/01/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Mexborough, Sheffield, Doncaster and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMexborough Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomSheffield E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • DrTepi Dr Tepi (@DrTepi) reported from Doncaster, England

    @virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔

  • jack_and_hardy DaddyWolf (@jack_and_hardy) reported from Maltby, England

    @virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England

    @virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    @virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment

  • TheMrMcFarlane Julian McFarlane (@TheMrMcFarlane) reported from Sheffield, England

    A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp

  • tomstanny Tom staniforth (@tomstanny) reported from Sheffield, England

    @virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    @DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    @virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working

  • bethanwoollvin Bethan (@bethanwoollvin) reported from Sheffield, England

    @virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.

  • EmmaBodley1 Emma Bodley (@EmmaBodley1) reported from Sheffield, England

    @virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans

  • art_inspires Amy Carter (@art_inspires) reported from Sheffield, England

    @virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.

  • tomstanny Tom staniforth (@tomstanny) reported from Sheffield, England

    @rjm_53 @virginmedia Rod, @virginmedia talk shit pal

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England

    @virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!

  • Louisenurse Louise Robinson (@Louisenurse) reported from Sheffield, England

    @virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!

  • tomstanny Tom staniforth (@tomstanny) reported from Sheffield, England

    @virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.

  • Laurara31 Laur-Arghhh! 👻 (@Laurara31) reported from Sheffield, England

    @virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • xmaarkyx Mark Hughes (@xmaarkyx) reported

    @virginmedia a complicate waste of time and effort it’s never accurate and even when you had a complete meltdown earlier in the year it showed a normal service status tbh I’m just waiting for my price increase notice so I can cancel penalty free after more than 15 years I’ve had enough

  • robertquee robert (@robertquee) reported

    @virginmedia Hi how do I speak to someone regarding a complaint? I've no broadband or phone line and I'm expected to wait a week for an appointment yet I've 2 children doing remote learning for school?

  • Furmadamadam Adam Nathaniel Furman (@Furmadamadam) reported

    @virginmedia "We have detected an issue on our network which maybe affecting your broadband service. What does this mean? This is impacting multiple customers in your area. This will cause intermittent speeds and performance may vary at times."

  • DavidMa96528244 David Marsh (@DavidMa96528244) reported

    @virginmedia But you don’t support your paying customers. You put up our bills by over 10% with no improvement in network or service. Currently ranked as one of the worst UK providers 🤬

  • Wonderwom8n Alli G (@Wonderwom8n) reported

    @MisterVivian @NetflixUK @virginmedia Aah that will be it. When I joined about 8/9yrs ago it was only £5.99 month, multiple price increases later it is now over double that price at £13.99 for the same service.

  • DaveTuner1 Dave (@DaveTuner1) reported

    @virginmedia Back up and working, luckily..doesn't inspire confidence when nobody's bothered to contact me or acknowledge the problem though.

  • craigrigby Craig Rigby (@craigrigby) reported

    @virginmedia is there anyone in your support call centres at the moment? On hold for over 1hr yesterday and been on for 30mins now and no sign of any answer?

  • DavidMa96528244 David Marsh (@DavidMa96528244) reported

    @virginmedia so you put your prices up by over 10% at a time of severe recession, stating you are continuing to invest in your network; when complaints and customer service issues are at their highest. Incredible, but sadly believable - profit 1st!

  • ollieleeb Oliver Lee Butcher (@ollieleeb) reported

    @virginmedia How come you make it so easy to add on packages to your tv but you make it impossible to reduce or cancel packages?? Sick of waiting in a queue for hours at a time now

  • Shell123well Happy (@Shell123well) reported

    @virginmedia This doesn’t answer my question at all. I didn’t ask why prices are going up. Why can’t someone respond to me about changing our package/wifi issues please?