Virgin Media

Virgin Media Outage Report in Doncaster, England

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The latest reports from users having issues in Doncaster come from postal codes DN4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 01/16/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Doncaster, Mexborough and Pontefract.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomRotherham Internet
United KingdomDoncaster Wi-fi
United KingdomMexborough Internet
United KingdomSheffield TV
United KingdomRotherham Internet

Community Discussion

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Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • jack_and_hardy DaddyWolf (@jack_and_hardy) reported from Maltby, England

    @virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.

  • bethanwoollvin Bethan (@bethanwoollvin) reported from Sheffield, England

    @virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.

  • EmmaBodley1 Emma Bodley (@EmmaBodley1) reported from Sheffield, England

    @virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001

  • Louisenurse Louise Robinson (@Louisenurse) reported from Sheffield, England

    @virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes both Crap - have been for 100+ days

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England

    @virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun

  • Family_Brock Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back

  • Mel_Jayne1207 MelissaJayne💋💕 (@Mel_Jayne1207) reported from Sheffield, England

    @SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x

  • philipbackhouse Phil Backhouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@philipbackhouse) reported from Sheffield, England

    @virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England

    @virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful

  • Family_Brock Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia worst internet provider EVER!!! Always bloody down!

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia Yes I did . useless ..no help at all

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all

  • art_inspires Amy Carter (@art_inspires) reported from Sheffield, England

    @virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.

  • DrTepi Dr Tepi (@DrTepi) reported from Doncaster, England

    @virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 39digits Christopher Hamilton 🇪🇺 (@39digits) reported

    @virginmedia @hamscores Come on, @virginmedia you don't ask how I'm doing? Internet is still up and down regularly since 3 February...today included...thanks for (not) asking.

  • stubadub stv (@stubadub) reported

    @virginmedia I ran 6 status checks this morning which told me there were no issues. Yet I still have no internet access. Does the service check tool always say everything is fine?

  • LMCFD94 Lauren (@LMCFD94) reported

    @virginmedia quite possibly the worst customer service I have ever encountered. Your employee cancelled the live chat before I could even ask questions and now they want me to keep my browser open for 8 hours?!

  • elkievale Elkie2 (@elkievale) reported

    @virginmedia I’ve done it all 50 times over. It’s a total con. Just cancelled my direct debit and I’ll expect compensation. It works in the room the router is in and that’s all. Week and a half of hell and spent hours on hold to incompetent customer service staff. Absolute joke.

  • DaveKush6 Mr Leroy Tyson (@DaveKush6) reported

    @virginmedia Hi @virginmedia No and as no one was replying I swapped providers this morning .I think it’s horrible the way you ignore people and just hope the problems fix themselves . I can see you reply to others quickly but not me . Horrid company that treats its customers with contempt

  • Smemmerson Sam Emmerson (@Smemmerson) reported

    @virginmedia It was working fine over the weekend but now has gone down again. Definitely not the router as it is effecting other people in the building too

  • TheSinclair5 David Sinclair (@TheSinclair5) reported

    Charged £83.16 to call @virginmedia over a broadband issue. Don't ring them on 0845 4545 1111

  • AFCPrab Prab ☬ プラブ (@AFCPrab) reported

    Not my wifi and my tv box signal randomly going off... thanks Virgin Media.

  • CeranDanis Ciaran Downey (@CeranDanis) reported

    @virginmedia Virgin broadband has made working from home in Cardiff central an absolute nightmare recently. Network has been cutting in and out for the past three weeks. They also make it as hard as possible to find an email or a free phone number for them.

  • MrCharch Rob Charteris (@MrCharch) reported

    @virginmedia why do your cold callers hang up whenever you ask them questions? They just called me to offer me faster broadband. I asked if they were sure I could be upgraded as according to your site I cannot. They hung up. 2nd time in a week now.