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Virgin Media

Virgin Media outages and service status in Doncaster, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Doncaster, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)

The latest reports from users having issues in Doncaster come from postal codes DN4 and DN1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • apmilnes
    Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times

  • Adz_lufc
    adam (@Adz_lufc) reported from Wentworth, England

    @virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about

  • thurnscoe_boy
    🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England

    @carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔

  • dale_beverley84
    dale beverley (@dale_beverley84) reported from Wombwell, England

    @virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.

  • Mark_D_Powell
    Mark Powell (@Mark_D_Powell) reported from Doncaster, England

    @virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?

  • RhysDRFC
    Rhys 🇦🇹 (@RhysDRFC) reported from Doncaster, England

    Bit ironic that their name is virgin media considering how much they go down on me.

  • DaveHouto
    ⚒Dave Houghton⚒ (@DaveHouto) reported from Doncaster, England

    @virginmedia I still believe something can be done so want to take it higher and raise a complaint please.

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes both Crap - have been for 100+ days

  • tiertwofooty
    Below the Top League (@tiertwofooty) reported from Doncaster, England

    @virginmedia Any chance of a couple of hours without an issue during this lockdown, kids crying & all sorts here, again

  • sufcben
    Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made

  • Tony_Lumley
    Tony Lumley (@Tony_Lumley) reported from Doncaster, England

    @virginmedia @ConAFC There is issue with our equipment the box at the bottom of our street contains faulty ports and according to your advisors is being fixed, I have had 3 different engineers tell me this are they lying or am I being fobbed off! I pay over £100 for this non service😡😡

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun

  • incipient
    jayden🌦 (@incipient) reported from Brampton Bierlow, England

    @virginmedia i’m having am issue with my new order, it’s saying my orders parked.

  • RockettNeil
    Neil Rockett (@RockettNeil) reported from Wentworth, England

    @virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...

  • Wardyology
    Dennis Ward 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wardyology) reported from Armthorpe, England

    @virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?

  • Plezdiz
    Dean Haith🍋🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Plezdiz) reported from Doncaster, England

    @tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..

  • AndrewKerrison6
    Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jackymaguire
    Jacky (@Jackymaguire) reported

    @virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system

  • Markford64LUFC
    Mark Ford (@Markford64LUFC) reported

    @virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.

  • the_k_bizzle
    Stevie K (@the_k_bizzle) reported

    @virginmedia Billing system apparently down but you've took a double payment from my bank card. If its reflected on my account fine, but customer service can't help as theyve got issues and online shows "Something went wrong"

  • MSBurkey
    Mark Burke (@MSBurkey) reported

    @virginmedia do you offer refunds or compensation for drop outs in service? No internet again in Leyland. WFH plans out the window today!

  • Dbow500
    DbowNews 🫩 (@Dbow500) reported

    @Starlink Exciting times. VIRGIN MEDIA BULLIES NEED KNOCKING DOWN MANY PEGS. MY PREVIOUS CONTRACT STARTED AT £36.. WITHIN 2 YEARS IT ROSE TO £92 FOR A BASIC INTERNET PACKAGE. CONTRACT ENDED I MOVED ASAP. NOT REALISING VIRGIN WERE STILL CHARGING ME, RACKING UP A DEBT. RUINED MY CREDIT SCORE WHEN I REFUSED TO PAY THEM. I OFFERED 50% AND THEY POINT BLANK REFUSED. THE WORST CUSTOMER LOYALTY I'VE EVER DEALT WITH.

  • MichaelLCrick
    Michael Crick (@MichaelLCrick) reported

    @MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.

  • Bargainhunter85
    Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported

    @virginmedia We sent back our equipment weeks ago and now we have a message saying we’re being charged £90 can you help?

  • KBGreyhoundlady
    Karen B 🌹🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported

    @virginmedia E mails crashed out 2 days ago. OH rang & eventually spoke to a human. Apparently it’s a widespread problem. We need the emails. This is shoddy service. When is it going to be fixed. Not good enough

  • ASoria34455
    Alicia Folge (@ASoria34455) reported

    @virginmedia @virginmedia how can you leave customers without access to internet for days in 2026? I just came back from South America & when we had a problem it was fixed within the hour, you really can’t do better?

  • Gazza_FPL
    FPL Gazza (@Gazza_FPL) reported

    @virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia