Virgin Media

Virgin Media Outage Report in Doncaster, England

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The latest reports from users having issues in Doncaster come from postal codes DN4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 12/03/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Mexborough, Sheffield, Doncaster and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMexborough Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomSheffield E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • pearson_alison Alison Pearson (@pearson_alison) reported from Sheffield, England

    @virginmedia why is the red button not working I've paid for this service

  • TWO_Librans Phil J (@TWO_Librans) reported from Sheffield, England

    @virginmedia Just want to lower my bill or cancel

  • Hi1mMark88 Mark Hewitt (@Hi1mMark88) reported from Sheffield, England

    @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

  • rwgladwin Richard Gladwin (@rwgladwin) reported from Sheffield, England

    @virginmedia were there issues in S9 around 1020 this morning?

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

  • giinagii GiinaGii 🐱 (@giinagii) reported from Sheffield, England

    @Condieflyy My virgin media went down this morning too 👀

  • diddles1970 Diane Caira (@diddles1970) reported from Sheffield, England

    @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

  • Jackielindak Jackie 🤍 (@Jackielindak) reported from Doncaster, England

    @virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

  • xjuewx Jules Tee (@xjuewx) reported from Sheffield, England

    @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • Jackielindak Jackie 🤍 (@Jackielindak) reported from Doncaster, England

    @virginmedia how long does someone need to be on hold for, all I want to do if cancel my contract, WhatsApp is just as bad! Also want to complain about my bill going up for no reason 4th month in a row!!!!

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

  • Sheffield_Boy Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • olibrown77 Oli B (@olibrown77) reported from Sheffield, England

    @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JJLH2461 joshua howard (@JJLH2461) reported

    @virginmedia Our internet has been out for 3 days now why is it taking so long to fix. But others in our block are able to access internet?

  • harley_crafts Davina (@harley_crafts) reported

    @virginmedia Internet been down since Sat & meant to be working next day but keeps getting extended! Im losing money as meant to be working from home. Spoke to Caitlin in the faults department and was very unhelpful with a stinking attitude. Can't even speak to a manager! Awful

  • Directdan Dan Fewell (@Directdan) reported

    @virginmedia hi, you guys closed my account with you about a year ago and no one has informed me how to return your devices. Can’t find a customer reference to return it on, what should I do? No rush just clutter in my house I don’t want

  • stewart1emma emma and stew (@stewart1emma) reported

    @virginmedia Emailed. I need a phone call asap as services are not working sufficiently

  • James_Thomson93 🇾🇪 𝕁𝕒𝕞𝕖𝕤 𝕋𝕙𝕠𝕞𝕤𝕠𝕟 🇾🇪 (@James_Thomson93) reported

    @virginmedia Thanks for another absolutely useless service which again is pointless as nobody can answer my question

  • MagstersMusings Magster's Musings 🧚🏻‍♂️ (@MagstersMusings) reported

    @virginmedia I rang once more and managed to get an agent who could help! We have an engineer coming on Saturday - I just hope calls to an 0345 number from my mobile aren't charged !!!

  • PamSmith870 Pam Smith (@PamSmith870) reported

    Appalling service from @virginmedia No email for 2 days now and have been told it will take 5 more days before their IT people can look at it. Meanwhile we are still being charged for the “service”

  • hemingway1997 James Hemingway (@hemingway1997) reported

    @virginmedia No shouldn’t have to call your team you could of fix it in couple of hours not days I’m not paying you for this month

  • iMisterEvans John Evans (@iMisterEvans) reported

    @virginmedia hi. Is there anyone who can message me regarding a new account issue I have. I have screenshots to send which I would like logged but due to privacy I don’t want them posted on twitter and your guys on the phone aren’t getting back to me and emails ignored. Thanks

  • Grundy86 Roy Grundy (@Grundy86) reported

    @vmbusiness the broadband at my office went down before Christmas and every time I ring you, somebody tells me it will be fixed tomorrow! Your service is disgraceful!