Virgin Media outages and service status in Doncaster, England

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.

City	Problem Type	Report Time
Rotherham	Phone	8 hours ago
Pontefract	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

• 
  Dennis Ward 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wardyology) reported 2 minutes ago from Armthorpe, England

  @virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?

• 
  Adam Hutt 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SBOmad) reported 9 minutes ago from Swinton, England

  @virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing

• 
  hollibob (@hollibob) reported 9 minutes ago from Doncaster, England

  @virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century

• 
  Reece Bryan (@ReeceBryan94) reported 12 minutes ago from Wombwell, England

  @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

• 
  Ben Burkinshaw ⚔ (@sufcben) reported 14 minutes ago from Brampton Bierlow, England

  @virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.

• 
  🎼 Phil Johnson (@philbaz12) reported 16 minutes ago from Doncaster, England

  @virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv

• 
  Stefan Sladek (@stefansladek) reported 19 minutes ago from Rossington, England

  @virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.

• 
  Tom “Harlam” King (@HarlamTK) reported 21 minutes ago from Wombwell, England

  @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

• 
  Adrian Thompson (@AdieThompson) reported 26 minutes ago from Aston cum Aughton, England

  @Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome

• 
  Andrew Poppleton 💙 (@popsgolf) reported 32 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

• 
  Padge 👌 (@AdamPagett3) reported 33 minutes ago from Featherstone, England

  @virginmedia @Virgin Terrible service

• 
  Jane Crawford (@crawfordjane74) reported 40 minutes ago from Wentworth, England

  @virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again

• 
  Adrian Thompson (@AdieThompson) reported 41 minutes ago from Aston cum Aughton, England

  @virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear

• 
  Reece Bryan (@ReeceBryan94) reported 43 minutes ago from Wombwell, England

  @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

• 
  Mark Powell (@Mark_D_Powell) reported 46 minutes ago from Doncaster, England

  Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.

• 
  Vampire Bait (@Antoinne73) reported 46 minutes ago from Rotherham, England

  @virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer

• 
  John Darbyshire (@JohnnyDarbo) reported 50 minutes ago from Brampton Bierlow, England

  @virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )

• 
  Anita Whittaker (@summitsleap) reported 51 minutes ago from Conisbrough, England

  If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔

• 
  Rebecca Hardy (@RebeccaRose_B) reported 54 minutes ago from Doncaster, England

  @GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩

• 
  Vampire Bait (@Antoinne73) reported 56 minutes ago from Rotherham, England

  @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hopper (@154PinkChairs) reported 3 minutes ago

  @virginmedia why is the sky sorts streaming service not working?

• 
  Runningman (@frankieJnr66) reported 3 minutes ago

  @virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?

• 
  CallMeMo (@CallMeMoMow) reported 6 minutes ago

  @virginmedia You are aware of how absolutely dogshit your Hub 5 is for anything other than brand new tech devices aren't you? I'd like compensation for the piss poor performance please and thank you

• 
  Ralph (@RlphWigs) reported 9 minutes ago

  @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 10 minutes ago

  @virginmedia This issue has been around for over 2 weeks, your CS staff are telling customers including staff members there is no issue and "just swap out to the stream boxes" which does not fix the problem! Between Virgin and @skytv there should be a months bill reimbursed for each issue!!

• 
  Andy Owen (@R4g3Kw1t) reported 11 minutes ago

  So first match day of the new season and @virginmedia appears to be broken. No wifi to speak of...

• 
  Brophers (@BrophersX) reported 13 minutes ago

  @saltyy_savage @virginmedia Dude, they are on one today it seems. My colleague got an email last night basically saying "we're doing works, no service for you until end of the day on Friday"

• 
  GioFon79 (@ItalianraverGio) reported 13 minutes ago

  My broadband is down in the LA area. Can you please help?? Or can you confirm there is an actual issue @virginmedia

• 
  tracey johnson (@traceyjohnson44) reported 18 minutes ago

  @virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.

• 
  Dan Murfitt (@danmurf) reported 19 minutes ago

  @virginmedia I can’t seem to watch any of the Sky Sports+ channels. Can see others have the same problem too. When will this be fixed? Thanks