Virgin Media Outage Report in Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Doncaster come from postal codes DN4 and DN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Wi-fi | ||
| TV | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia it's terrible again guys I'm trying to watch the football upstairs
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Media - been a customer since telewest - you hate your regulars
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David Benton
(@Davidbenton2020) reported
from
Sheffield, England
@virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
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Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
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Shhhhhhhh
(@andyhall280) reported
from
Sheffield, England
Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia It's terrible no picture no internet
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Steve Clayson
(@steveclayson) reported
from
Carcroft, England
@SkyUK trying to switch to you as finally had enough of @virginmedia but its saying im not a new customer. Havent had sky for a decade
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe B
(@Chloe2019x) reported
@virginmedia help please! We have been having issues with our TV for several weeks. Whilst watching it cuts out and jumps, this is ruining our watching experience and also happens on recordings! It’s annoying when we pay monthly for the Tv!
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James Dugdill
(@DugdillJames) reported
@virginmedia Hi, Id like you to explain to me why my broadband isn’t working, second Friday on the bounce. As you’ve stopped all forms of contact over the phone and live chat I see it’s a problem you clearly don’t want to talk about but as iv no tele and got some time on my hands
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Tom
(@Foolishoverlord) reported
Interesting ways @virginmedia try to make you stay & pay excessively. Got told in March, due to bill increases I can cancel. call up & get told I can’t. Wait till the end of my final month of my contract & they’re making me wait to pay out an extra month before cutting me off.
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Alfie
(@whelan_alfie) reported
@virginmedia Hello, my dad who is the account holder called them up as before we were expecting a call, but one never came. We are currently experiencing low and fluctuating speeds, on download and upload, over 5G and 2G. We have tried everything and it still isn’t working or improved.
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Phoenix Rahman
(@Phoenixrahman) reported
@Hutchy11 @virginmedia I was being charged extortionate rate and when I asked them to renew, they offered only £20 discount. Yet for a new customer they were offering a better bundle for £30. Almost 60% cheaper than my original bundle. Been with them for 24 years. They did not budge. So I left.
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PLWireless
(@PlWireless) reported
@virginmedia You really are the worst company I've ever dealt with. You deliberately annoy customers and don't help them.
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ACDC
(@ACDC16738798) reported
@virginmedia I checked with virgin media they said everything was ok on their end they wanted me to pay extra for boosters per month with no guarantee they would work .I am currently paying for a service I am not getting and don’t want to pay any more .
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Def Bond
(@DefBond75) reported
@plusnethelp And now your support line are closed! Yeah will switch to @SkyUK or @virginmedia
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Sh0esy
(@Sh0esy_) reported
@virginmedia Never been any outages when it's happened
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Sarah Jolley ♔
(@sarahmariex) reported
@virginmedia #fastercloser ... is this a joke? I’ve just submitted a formal complaint and it will take you up to 28 days to respond? In the meantime we are 5 days in with no broadband and counting and your service status checker still doesn’t acknowledge this!!