Virgin Media Outage Report in Doncaster, England
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The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Doncaster, Mexborough and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Doncaster |
Wi-fi | |
| Mexborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?
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Rebecca Hardy
(@RebeccaRose_B) reported
from
Doncaster, England
@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
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Stefan Sladek
(@stefansladek) reported
from
Rossington, England
@virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.
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Jay🧘🏻♂️🧔🏻
(@Nude_Jay) reported
from
Sheffield, England
@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Curt Davies
(@curt_curtdavies) reported
from
Conisbrough, England
@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
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Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Goutam
(@Goutam54206511) reported
@virginmedia Online on early December. Complaints registered on phone in 2018 and 2019. Many complaints been registered online and over phone. Very frustratingly poor service by Virgin. Over phone typical reply “we can not do anything and registered ur complaints”
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Martin Eade
(@martinjeade) reported
@virginmedia you are impossible to get hold of, your app is not very helpful..... new broadband is awful... ordered booster twice and still not arrived... Just asking on here in case somebody can help or cares. #imdone
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Goutam
(@Goutam54206511) reported
@virginmedia Tried to Message at the number but again useless- NO HELP. I am hitting a brick wall. @BBCWatchdog @guardian
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lois gibbs
(@loisjane1985) reported
@virginmedia A priority customer left without a phone line so far 6 days. 93 yr old that lives alone, relies on her life line alarm - this alarm requires a line in order to work! Repair booked for 28th December between 8am and 1pm and STILL NO ONE HAS BEEN! Absolutely shocking!
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Stephen Roberts 🏴
(@steve_nugget) reported
@virginmedia Yeah I have reset the box , there is no issue when watching on the firestick , I'm guessing the V6 box prine app hasn't got a high enough frame rate and is causing motion blur and judder when watching live sport
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Flint Fredstone🏳️🌈🇿🇦
(@raining_bows) reported
@StefanNovak96 @virginmedia im not as bad as you are,paying for 500.some days I get way over it close to 600..other days like today im struggling to get 40.I asked if there was a problem in my area, was told to check the status, which I have already done, and reset everything,
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maureen ozer
(@ozer_maureen) reported
@virginmedia No none - kids are unable to watch movies etc on iPads as WiFi cuts out & buffers. I feel that the amount I’m paying doesn’t reflect the service I’m getting.
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Goutam
(@Goutam54206511) reported
@virginmedia This is ur standard copy and paste reply on Twitter. @virginmedia can tell what have U been doing to resolve my issues that I have been moaning about for over past few weeks? Useless service and dealing with virgin with the ongoing issue is like hitting head against a brick wall.
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Randeep Sami
(@SamiRandeep) reported
@virginmedia Major issues with the AJ Puvlev fight. Didn't manage to watch any of the prelims and when I called to complain ironically I was told you'd get back to me with a resolution but no one called me back.
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Null Pointer
(@npeNullPointer) reported
@virginmedia I checked right before the tweet. There was no issues at all in my area. It's honestly stupid. I'm sorry for making so many tweets but this is a joke, I've never had internet as bad as this and I've been with @skytv before.