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Virgin Media

Virgin Media Outage Report in Doncaster, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.

CityProblem TypeReport Time
Rotherham Internet 6 days ago
Pontefract Internet 9 days ago
Doncaster Wi-fi 1 month ago
Doncaster TV 2 months ago
Rotherham Wi-fi 2 months ago
Rotherham Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    @DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.

  • Family_Brock
    Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    @virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working

  • DrTepi
    Dr Tepi (@DrTepi) reported from Doncaster, England

    @virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.

  • RockettNeil
    Neil Rockett (@RockettNeil) reported from Wentworth, England

    Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    @virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes both Crap - have been for 100+ days

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia See my first tweet - no contact in 6 months - £600 down the swanny

  • Family_Brock
    Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia worst internet provider EVER!!! Always bloody down!

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun

  • thurnscoe_boy
    🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England

    @carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs

  • jack_and_hardy
    DaddyWolf (@jack_and_hardy) reported from Maltby, England

    @virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.

  • RockettNeil
    Neil Rockett (@RockettNeil) reported from Wentworth, England

    @virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...

  • thurnscoe_boy
    🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England

    @JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonatha59225559
    Jonathan Wilkins (@Jonatha59225559) reported

    @virginmedia 6 hrs of calls and 3 hrs chat 2 upgrade,finally done last week,now u havent ordered the boxes or sim despite being told twice midweek u had, trying 2 log a complaint but u dont accept complaints either

  • Gzhs01
    GZHS01 (@Gzhs01) reported

    @virginmedia I gave my cancellation notice for a month and then I got disconnected the next day. I’ve been told it can take 72 hrs to reconnect. I would like to make a complaint as this is not acceptable to have internet/phone/tv disconnected like this. #badcustomerservice plus

  • laurenslaterxx
    Lauren (@laurenslaterxx) reported

    disappointing @virginmedia wonder if the internet will crash once again today🙄 3 times someone’s told us we won’t have problems but if anything it’s worse! absolute nightmare, @SkyUK can you do better?

  • M4TVW
    M4T VW (@M4TVW) reported

    @virginmedia Tried for over an hour to remove a service from my package and I have been cut off 3 times after being transferred to the correct team. I’m a long term customer and paid a lot of money. The service needs to be better! How am I meant to speak to anyone?

  • cajchecketts
    Chris (@cajchecketts) reported

    @virginmedia The sky equipment is absolutely fine, it’s the fact the WiFi is appalling is why it’s not working

  • salomewagaine
    Salome Wagaine (@salomewagaine) reported

    @virginmedia Hello, I've tried a few times now to set up a direct debit on your website for my broadband account and after inputting my bank details and clicking 'continue' it just reloads to the same page. I've checked and my bank details are correct so it's website problem.

  • cajchecketts
    Chris (@cajchecketts) reported

    @virginmedia Yep & it’ll be fixed on 28th. Problem I have is that my broadband has been useless ever since I joined Virgin 6 months ago so I just don’t believe it - the same experience that was shown on watchdog. Plus I’m paying full price £65 a month for a service that I can’t even steam tv

  • cajchecketts
    Chris (@cajchecketts) reported

    @virginmedia PlayStation is another issue, can’t ever lay any games on that. It’s not Sony’s fault, the PlayStation is fine offline. It’s the internet connection.

  • thebeardedegg83
    Ollie Tapp (@thebeardedegg83) reported

    @virginmedia Please tell me the options I need to press so I actually get through to a human, and not your (rather useless) automated technical help. I’ve got through to that multiple times and that doesn’t help at all.

  • AllSteve1
    Steve Allsopp (@AllSteve1) reported

    On the verge of losing a customer here @virginmedia ... Hey @SkyUK what deals do you have on at the moment?