1. Home
  2. Companies
  3. Virgin Media
  4. Doncaster
Virgin Media

Virgin Media outages and service status in Doncaster, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Doncaster, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 26, 10:14 PM GMT+1.
  • 55% TV (55%)
  • 34% Internet (34%)
  • 10% Wi-fi (10%)

The latest reports from users having issues in Doncaster come from postal codes DN4 , DN11 , DN5 and DN12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Pontefract, Doncaster, Rotherham, and Mexborough.

CityProblem TypeReport Time
Pontefract Wi-fi 1 day ago
Doncaster Internet 2 days ago
Doncaster Wi-fi 6 days ago
Rotherham Internet 7 days ago

Nearby cities with recent reports

Pontefract

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Janso95
    Jason (@Janso95) reported from Doncaster, England

    @virginmedia I've already checked the Web tool to see if there are issues in my area and it says there aren't any known issues.

  • ReeceBryan94
    Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

  • RockettNeil
    Neil Rockett (@RockettNeil) reported from Wentworth, England

    @virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England

    @DysphasiaPV @virginmedia Product is good but customer service terrible

  • GypsumFantastic
    Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • jack_and_hardy
    DaddyWolf (@jack_and_hardy) reported from Maltby, England

    @virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.

  • thurnscoe_boy
    🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England

    @JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍

  • JoanneSlavin
    Joanne Slavin (@JoanneSlavin) reported from Rotherham, England

    Getting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia

  • dale_beverley84
    dale beverley (@dale_beverley84) reported from Wombwell, England

    @virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.

  • AndrewKerrison6
    Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

  • AndrewKerrison6
    Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

  • dean_browny
    Dean Brown ® (@dean_browny) reported from Grimethorpe, England

    @virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • apmilnes
    Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

  • tevowl9
    Adam (@tevowl9) reported from Brinsworth, England

    @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

  • philbaz12
    🎼 Phil Johnson (@philbaz12) reported from Doncaster, England

    @virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes both Crap - have been for 100+ days

  • millersfm2011
    Barry Wilkinson (@millersfm2011) reported from Conisbrough, England

    @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eirwenjulia
    JulieH (@eirwenjulia) reported

    @virginmedia enough is enough your system is down AGAIN 26/05/26 twice in a month, I’ve had problem after problem, I want out of my contract, the system is horrendous.

  • egneg
    egneg (@egneg) reported

    @JamieGBarry @virginmedia Let contract run out then ring virgin and cancel, sign up to sky, literally next day virgin ring you and offer the earth. Then just ring sky again and cancel. Works every time I promise.

  • MrsPeebs208
    Mo (@MrsPeebs208) reported

    @JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else

  • SaffaJC
    JC (@SaffaJC) reported

    @virginmedia That I must got to an O2 store and fix it myself even though your team messed up my details so I can’t verify the account and you never sent a sim out. Pathetically useless service

  • FeelitWorking
    aka James Bond (@FeelitWorking) reported

    @PeteUK7 @virginmedia I'm astonished the retention team didn't lie and say she had agreed to a new contract - to meet targets and get their bonus. A terrible company to deal with in my experience.

  • renebatsford
    Rene Batsford (@renebatsford) reported

    @virginmedia @virginmedia My broadband services have been shambolic for nearly 2 weeks - Called support yesterday, was told wait a week ?! - apparently there is a major issue with the newer home routers - I logged into the app today and it did a force reset - still appalling service WTH!

  • bobe_brodie
    master morningstar (@bobe_brodie) reported

    Brilliant, can't get a stick of work down and @virginmedia down all across falkirk area with 4or5 hours of outage expected

  • Aloogobipudh
    Sanjio (@Aloogobipudh) reported

    @virginmedia Our new virginmedia broadband has been down since midnight, and the estimated time for fixing it has moved from 9:30 am today to 3:30pm June 2nd. Nobody to discuss this with. Chatbot useless. This is way worse than sky. How do we move back to them?

  • RobSwain76580
    Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported

    @bradfordbrownie @virginmedia @skytv I’ve just finished with sky. They are also terrible customer service. Their internet TVis awful. 😞

  • Jamescullen2732
    james cullen (@Jamescullen2732) reported

    @virginmedia @JamieGBarry Its the most stupid thing that they all do that. Sky wanted 128 from me after paying them 68 for a year so I moved to virgin for the same price.