Virgin Media

Virgin Media Outage Report in Doncaster, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Doncaster come from postal codes DN4 and DN1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 03/13/2026 00:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield TV
United KingdomSheffield Wi-fi
United KingdomSheffield TV
United KingdomDoncaster Wi-fi
United KingdomSheffield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • stefansladek Stefan Sladek (@stefansladek) reported from Rossington, England

    @virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳

  • Saphysaft Saphy (@Saphysaft) reported from Sheffield, England

    @virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)

  • curt_curtdavies Curt Davies (@curt_curtdavies) reported from Conisbrough, England

    @virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot

  • CEjottings Norman Perrin (@CEjottings) reported from Sheffield, England

    @virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times

  • RebeccaRose_B Rebecca Hardy (@RebeccaRose_B) reported from Doncaster, England

    @GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?

  • Wardyology Dennis Ward 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wardyology) reported from Armthorpe, England

    @virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....

  • SammyJT77 Samantha Harrison (@SammyJT77) reported from Sheffield, England

    @virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳

  • CEjottings Norman Perrin (@CEjottings) reported from Sheffield, England

    @virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?

  • Yorkie_Jock Derek Libberton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Yorkie_Jock) reported from Sheffield, England

    @virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?

  • jojo_oh_jojo Jo of JAM Artworks (@jojo_oh_jojo) reported from Sheffield, England

    @KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rgarob_rob Rob Ayton (@rgarob_rob) reported

    @virginmedia Ridiculous suggestion. I’ve spent an hour on your customer helpline trying to understand what the issue is - your website says service in my area is good. Customer service says it’s not, upgrade work is ongoing and won’t be finished until the 4th. This is clearly unacceptable!!🤯

  • stevelonie Steve Lonie (@stevelonie) reported

    @virginmedia It's multi million pound businesses like you that piss people off. I don't blame the people in the front line but the management team who want to keep costs down to a minimum by under investment in support . They cause the churn in customers.

  • Jxnnmay Aiko (@Jxnnmay) reported

    @virginmedia I have been trying to resolve this as amicable As possible. How do you think that it is fair to force your consumers to pay for a service that you do not offer in their new area. Especially in this sensitive time. @Ofcom

  • drtahirbaluch Tahir Hayat (@drtahirbaluch) reported

    @virginmedia What are other methods? I already searched these on your website. Not helpful at all. I’m not getting what I’m paying.Consider this as a formal complaint.

  • Sowfi Sophia Plunkett (@Sowfi) reported

    @virginmedia EVENING!!! Is there a problem in the CR0 area?? My wifi isn’t working ... and my hubby is missing the football!! (HELP!!)

  • shannonjade_94 𝔖𝔥𝔞𝔫 𝔍𝔞𝔡𝔢 (@shannonjade_94) reported

    @virginmedia can someone help please. I’m gonna need to talk to a tech, my IPhone all of a sudden doesn’t want to accept my number to use iMessage and FaceTime. I’ve done the whole turn it off and on again along with all the other trouble shooting methods 😞

  • BenPartridge1 Ben (@BenPartridge1) reported

    @virginmedia Service says fine. WiFi still ****. Go to talk to someone. Get mugged off by a bot m8 xoxoxo

  • Jxnnmay Aiko (@Jxnnmay) reported

    @virginmedia What is really interesting is the fact that @Ofcom actually warned and investigated this issue and originally removed the fee for those who are moving then in 2020 during the pandemic you reinstated them. This clearly shows you do not care about your consumers

  • HeeFy_ HeeFy.🇬🇧 (@HeeFy_) reported

    @virginmedia internet has been awful all day, can you help? I called and got a useless automated answer & not sure what else to do

  • MDMarikar Dilshad Marikar (@MDMarikar) reported

    @virginmedia there was no option to cancel online I just want my account cancelled and I'm waiting for a call back from a supervisor which hasn't happened. Why can't you communicate via DM