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Virgin Media

Virgin Media Outage Report in Doncaster, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.

CityProblem TypeReport Time
Rotherham Internet 5 days ago
Pontefract Internet 8 days ago
Doncaster Wi-fi 1 month ago
Doncaster TV 2 months ago
Rotherham Wi-fi 2 months ago
Rotherham Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Whiterosesam
    Andy Baskeyfield (@Whiterosesam) reported from Doncaster, England

    @Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough

  • Janso95
    Jason (@Janso95) reported from Doncaster, England

    @virginmedia I've already checked the Web tool to see if there are issues in my area and it says there aren't any known issues.

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife

  • crawfordjane74
    Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡

  • jacks_mum2110
    jacks mum (@jacks_mum2110) reported from Doncaster, England

    @ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!

  • popsgolf
    Andrew Poppleton (@popsgolf) reported from Wentworth, England

    Once again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying

  • Plezdiz
    Dean Haith🍋🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Plezdiz) reported from Doncaster, England

    @tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..

  • martinbo1972
    Martin (@martinbo1972) reported from Rotherham, England

    @virginmedia Media! Awful talking to a call centre in another country!

  • hollibob
    hollibob (@hollibob) reported from Doncaster, England

    @virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century

  • steveclayson
    Steve Clayson (@steveclayson) reported from Carcroft, England

    @SkyUK trying to switch to you as finally had enough of @virginmedia but its saying im not a new customer. Havent had sky for a decade

  • sufcben
    Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia Mobile never had it before

  • GypsumFantastic
    Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • crawfordjane74
    Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again

  • Colderthananice
    Maxine Spencer (@Colderthananice) reported from Mexborough, England

    @MetLineDriver @virginmedia Remember they were on my bad company list

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Media - been a customer since telewest - you hate your regulars

  • GypsumFantastic
    Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before

  • sufcben
    Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • QioDeGrate
    Qio DeGrate (@QioDeGrate) reported

    @virginmedia You call 9 months of a service I was barely able to use a fault? A fault is a technical issue you fix. Not 9 months of nearly half a service while I pay full price. Imagine if I signed up and said I can’t guarantee the money, would you accept that? Frauds

  • jaynej_b
    JJB 💙 (@jaynej_b) reported

    @virginmedia @virginmedia #virginmedia And what about our resumption of service??!! Are you still avoiding confirmation of resolution?! We have lives and incomes that depend upon your service. This is an unacceptable situation. Please advise urgently.

  • Alright1973
    Daydreamer (@Alright1973) reported

    @sarapascoe @VirginActiveUK That's brought unpleasant flashbacks of trying to cancel a Virgin Media contract.

  • SandyMcWatson
    Sandy 🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺🌍☮️ (@SandyMcWatson) reported

    @virginmedia 1/2 - Yup. It's super fast if, IF, I'm in the same room as the router. In bed, which is... I'd say... maybe 15 feet from the router... I have to use my phone's mobile data to do anything. I've always felt I should've been getting my 'services' cheaper as I don't get full service.

  • SandyMcWatson
    Sandy 🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺🌍☮️ (@SandyMcWatson) reported

    @virginmedia 2/2 - This has been going on for YEARS. I've never been offered a solution OR a price reduction. If no resolution can be found this time, I'll be seeking another provider at renewal time. Think it's been going on long enough now.

  • crofty2010_g
    Crofty2010 Gaming (@crofty2010_g) reported

    @virginmedia I AM NOT UNPLUGGING MY DAMN WIFI ANYMORE TODAY! 15 TIMES IT HAS NOW BEEN PUT INTO A RESTART AND STILL GETTING LESS THAN 29MB INTERNET! CANT COMPLAIN BECAUSE YOUR RIDDUCULOUS AUTOMATIC BOT WILL NOT PUT ME THROUGH TO ANYONE! THIS IS AN ABSOLUTE JOKE DISGUSTING SERVICE

  • davidzwirn
    David Zwirn (@davidzwirn) reported

    I have been in new business sales for 30 years and I have never experienced such a bad ordering process than @virginmedia - what a total disaster

  • MGaming127
    MF MBK #BLM🌐 (@MGaming127) reported

    @virginmedia just texted it useless as i expected still no help still no wifi still no solutions

  • TinaJBrandon
    Tina Brandon (@TinaJBrandon) reported

    @virginmedia This is not working is it and it's getting a little more than frustrating. Opt.1 then goes to put in your virgin account number or your virgin home phone number - I don't have a Virgin account or home phone number.

  • thejustinbrett
    Justin Brett (@thejustinbrett) reported

    @virginmedia I wouldn’t mind if it was occasional, but this is becoming very regular, and your service is expensive.