Virgin Media Outage Report in Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Mexborough, Sheffield, Doncaster and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Mexborough |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Sheffield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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Tony Lumley
(@Tony_Lumley) reported
from
Doncaster, England
@virginmedia @ConAFC There is issue with our equipment the box at the bottom of our street contains faulty ports and according to your advisors is being fixed, I have had 3 different engineers tell me this are they lying or am I being fobbed off! I pay over £100 for this non service😡😡
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Dean Haith🍋🐝🏴
(@Plezdiz) reported
from
Doncaster, England
@tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..
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Ty Warburton
(@ty_warburton) reported
from
Brampton Bierlow, England
@virginmedia can someone contact me , the customer service you provide is abysmal, trying to get an issue resolved and no one on your customer services seems to listen!!!
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Relish Hendy
(@relish_hendy) reported
from
Sheffield, England
@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂
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Andy Baskeyfield
(@Whiterosesam) reported
from
Doncaster, England
@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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Andrew Poppleton
(@popsgolf) reported
from
Wentworth, England
Once again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying
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hollibob
(@hollibob) reported
from
Doncaster, England
@virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century
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⚒Dave Houghton⚒
(@DaveHouto) reported
from
Doncaster, England
@virginmedia I still believe something can be done so want to take it higher and raise a complaint please.
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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tryf
(@tryfbellamy) reported
from
Sheffield, England
@virginmedia gunna sort your shit internet out or what
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Maxine Spencer
(@Colderthananice) reported
from
Mexborough, England
@MetLineDriver @virginmedia Remember they were on my bad company list
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mark b
(@markballantyn13) reported
@virginmedia Have given the 30 Days notice to cancel my account with you, not waiting any more
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ʎɐɹɹ𝙣𝙒 ǝıʌɐᗡ
(@DmDisco500000) reported
@Bruntyboy76 @virginmedia Omg, your house must be interesting at the moment with no WiFi. 😬 Shocking service from a lot of these providers just now.
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Katy Morris
(@katy_morris) reported
@virginmedia And having spent around 18 hours on hold to you since Friday (plus this long Twitter thread, plus various attempts at the chatbot service) I feel very sure you are not doing all you are able to assist customers
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ASJ
(@lauraba36644211) reported
@virginmedia can I raise a complaint about your phone trade up scheme? The company Brightstar have horrendous reviews and seem to use the same excuse to slash the value. Can someone contact me?
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Liam Caffrey
(@Liam_Caffrey1) reported
@FloydTweet @virginmedia Ah so it’s not just terrible in Ireland
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Bravetart 🏴🕷🦄
(@SheenaGlass12) reported
@virginmedia outage today, Paisley area. Estimated fix 5.30pm. 🙄🙄🙄
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous
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Mya Alexander-Owen
(@MyaKOwen) reported
12 hour internet service outage while marking finals on very short deadlines requiring round the clock work. Thanks for that #virginmedia . Doing your part to make that remote teaching experience even more difficult. 🙄 #pandemicproblems #teachinginthetimeofplague
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Luke Millichamp
(@luke_millichamp) reported
@virginmedia been working from home since March and today is probably day 289 of Virgin internet going down.
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torp77
(@torp771) reported
@virginmedia home schooling and wfh with no internet despite paying for 200MB - urgent help from a HUMAN required! @Ofcom