Virgin Media

Virgin Media Outage Report in Doncaster, England

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The latest reports from users having issues in Doncaster come from postal codes DN4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 12/10/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Mexborough and Doncaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield TV
United KingdomRotherham Internet
United KingdomRotherham Internet
United KingdomMexborough Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • TezzaBelle88 Terry Hague (@TezzaBelle88) reported from Sheffield, England

    Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

  • VanceBulla V-Bull (@VanceBulla) reported from Brampton Bierlow, England

    @virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service

  • tevowl9 Adam (@tevowl9) reported from Brinsworth, England

    @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

  • SBOmad Adam Hutt 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SBOmad) reported from Swinton, England

    @virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing

  • maddyarden Prof Maddy Arden (@maddyarden) reported from Sheffield, England

    @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England

    @DysphasiaPV @virginmedia Product is good but customer service terrible

  • lettielou05 lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

  • samthompson98_ Sam (@samthompson98_) reported from Rotherham, England

    Sky sports red button not working with @virginmedia there’s a shock

  • AnnielizzieSten Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England

    @virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.

  • lettielou05 lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

  • AndrewKerrison6 Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

  • AndrewKerrison6 Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

  • AnnielizzieSten Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England

    @PaulbernalUK @virginmedia I can’t help with that. Good luck.

  • TezzaBelle88 Terry Hague (@TezzaBelle88) reported from Sheffield, England

    I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

  • AnnielizzieSten Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England

    @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

  • AnnielizzieSten Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England

    @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

  • ArmitageJohn John Armitage (@ArmitageJohn) reported from Sheffield, England

    @virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!

  • Helen_Claire71 Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, England

    @virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jacub32 Jake scullion (@jacub32) reported

    Ive retweeted loads of people co plaining about @virginmedia and could have carried on for hours! Absolute worst internet providers out there! Our internet very rarely works and they do absolutely nothing other than try sell us boosters and say “we never guaranteed the speeds”

  • vik_c Victoria (@vik_c) reported

    @virginmedia I understand mistakes happen, but when this is frustrating enough for a customer, to have no one with a sense of urgency to put things right is frustrating to say the least.

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…

  • Frankel_20 Frankel (@Frankel_20) reported

    @virginmedia Thanks for your prompt reply John, the automated service explained the issue in my area and expected fix deadline. An explanation is almost as pleasant as the fix itself. Great service, I appreciate that.

  • Vipzrs Cam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Vipzrs) reported

    @virginmedia yeah ive tried its multiple times and just doesnt work.

  • KimeCurran Kim Curran (@KimeCurran) reported

    My @virginmedia has been down all day and it says till 10.30. No TV to unwind after long day. 😭😭😭

  • ParattiNo1 Lesley (@ParattiNo1) reported

    @virginmedia NTL Yes and its still not working on the computer, phone or your website. Which is atrocious.

  • jacub32 Jake scullion (@jacub32) reported

    If anyone is thinking about a broadband provider stay as far away from @virginmedia as possible! The broadband constantly goes off and all they say is its all good in their end! I pay £41 a month and it doesnt work! Absolute shocking provider! Never again am i going with these

  • alexmurray12 Alex Murray (@alexmurray12) reported

    @virginmedia Checked all the ‘services’ you have to offer for testing issues and they all say there is no issue! All the while my internet is dropping out every 2minutes! Reset the router, turned it on and off again, all the same result - terrible internet.

  • JustSniperSal SAL (@JustSniperSal) reported

    @virginmedia The WiFi booster is faulty. I’ve been told that it’s not your problem and I must pay more money to get the newer version as this ones discontinued! I’ve only had it for 2-3 months!