Virgin Media Outage Report in Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Doncaster, Mexborough, Sheffield, Rotherham and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster |
Wi-fi | |
| Mexborough |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
-
Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
-
Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
-
DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
-
Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
-
Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
-
Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
-
Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
-
Dr Tepi
(@DrTepi) reported
from
Doncaster, England
@virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
-
Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chloe
(@x_chloe_1991_x) reported
@virginmedia Hi Zach, can you respond to the email we sent you on 25/10/22 regarding case 36543143? We have a complaint in place that you are working on resolving for us and we have asked when our compensation cheque will be sent out and how much will it be for.
-
Alfie
(@AlfiesBoots) reported
@Gem_Dx @virginmedia @NetflixUK No wonder their customer service is so disgustingly poor. They can never resolve anything first time. So you have to go through the same ****, time after time. A shower of arseholes.
-
Dave (Kenny) Cram
(@Davecram2) reported
@virginmedia Done the whats app chat twice. Getting nowhere. Wish the commitment to resolve the problem was as good as the commitment to sign me up
-
Richard Bunkham
(@RichardBunkham) reported
@virginmedia I have had B-road band problems since JULY all I is contradictory updates and lies that it will defiantly be fixed next week and we will follow up your problem no one ever does !!! How do I get my problem fixed ???
-
Chris Ilett
(@ChrisIlett) reported
@virginmedia I understand that. But calling makes no difference. Texting makes no difference. Tweeting makes no difference. It's not something I should have to chase. Somebody didn't fix the problem you had on Friday.
-
janjan
(@laughcrysmile1) reported
@virginmedia I gave them all my info and when explained that I want to cancel they cut me off. I'm moving and cancelling. Will not be using Virgin in new place.
-
Doug Kessler
(@dougkessler) reported
@virginmedia We contact ‘the team’ daily. They can’t help. It’s chronic. (How can you charge for a service you can’t actually deliver?)
-
Alfie
(@AlfiesBoots) reported
@betija68833235 @virginmedia @NetflixUK Don't waste your time. They are ****. 2 1/2 weeks I've not been able to use my emails and they couldn't give a ****. It's gonna be Sky for me soon.
-
Dave (Kenny) Cram
(@Davecram2) reported
@virginmedia Done the whats app, got nowhere, 3 calls nowhere. Nobody can even tell me where my broadband is. I had 5 people ring me from virgin to sign me up but once signed impossible to speak to anyone. I’ll be ringing to cancel first thing.
-
Paul Islam
(@paulislam) reported
@virginmedia @NetflixUK Not when @virginmedia is down again in Manchester. Unreliable connection is one thing, total failure is unacceptable.