Virgin Media outages and service status in Doncaster, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Doncaster, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (75%)
- Wi-fi (13%)
- TV (13%)
The latest reports from users having issues in Doncaster come from postal codes DN4 , DN2 and DN5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Pontefract, Rotherham, and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Pontefract
|
Internet | 10 days ago |
|
Pontefract
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Neil Rockett (@RockettNeil) reported from Wentworth, England@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
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Sylvia (@slivaugh51) reported from Brampton Bierlow, England@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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Below the Top League (@tiertwofooty) reported from Doncaster, England@virginmedia Any chance of a couple of hours without an issue during this lockdown, kids crying & all sorts here, again
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Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, EnglandNot happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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Mark Powell (@Mark_D_Powell) reported from Doncaster, EnglandAwful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Jason (@Janso95) reported from Doncaster, England@virginmedia I've already checked the Web tool to see if there are issues in my area and it says there aren't any known issues.
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England@virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made
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Jane Crawford (@crawfordjane74) reported from Wentworth, England@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
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John Law (@JohnLawArt) reported from Mexborough, England@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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Vampire Bait (@Antoinne73) reported from Rotherham, England@virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer
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Anita Whittaker (@summitsleap) reported from Conisbrough, EnglandIf you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
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Martin (@martinbo1972) reported from Rotherham, England@virginmedia Media! Awful talking to a call centre in another country!
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Steve Shaw (@Old_Wathonian) reported from Brampton Bierlow, EnglandHad virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T (@thelauffinduck) reported@david_hollas Their broadband has been ok. Family have it, certainly much better than virgin media. Their mobile phone service was horrific.
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Marce The Moose (@Marcethemoose) reported@virginmedia no broadband. Customer service says no engineer can do until Monday but we work from home. Also no email confirmation of appt on Monday. Are they even booked?
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Iain Patrick (@iaindpatrick) reported@virginmedia hi guys. Internet out from just before 10.30am this morning. Status page says sorted by 3pm tomorrow (that its self is unacceptable) got a text saying service is restored, but its not, so why send a misleading message? Poor service and customer experience.
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Ruth Whalley (@Leftdoubleclick) reported@virginmedia Hi VM, We need some help. My iron tripped out our board. Everything as back to normal apart from our internet, to and landline. You said you could send an engineer at 6pm tonight. My husband has just had surgery and we need our connection. We also need a new hub.
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Sonic (@MrSonicAdvance) reported@virginmedia What I found frustrating, was that if I trimmed features from my package, the monthly price would go up, and if I added additional features the monthly price would go down. Utterly perverse! The whole process left me frustrated and bemused. Lovely people on your team, though. 👍
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Rationalist44 (@rationalist44) reported@andyburnham You might like to add VIRGINMEDIA to your list of organisations that do everything they can to prevent customers ending contracts. They are THE WORST.
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m (@Marcus_Campana) reported@virginmedia when I contacted u earlier in the year I was told the upgrade to the 360 box doesn't mean a new contract, but yet after months of you harassing me I've upgraded box and low and behold you've sent me a new contract until 2028 , not happy how do I cancel???
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AHMADINHO 🇳🇬🇬🇧 (@dinho_1545) reported@Buzillion Now three is giving me 15 pounds option sha , the problem is the building only had virgin media service
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C (@V4RSTAPP4N) reported@TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it
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Matt (@blmatt1) reportedHey @virginmedia, are there issues in my area again? Broadband went off suddenly yet service status suggests there are no issues?