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Virgin Media outages and service status in Doncaster, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Doncaster, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 31, 4:51 PM GMT+1.
  • 75% Internet (75%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)

The latest reports from users having issues in Doncaster come from postal codes DN4 , DN2 and DN5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Pontefract, Rotherham, and Doncaster.

CityProblem TypeReport Time
Pontefract Internet 11 hours ago
Rotherham Wi-fi 2 days ago
Pontefract TV 4 days ago
Doncaster Internet 5 days ago
Rotherham Internet 11 days ago
Doncaster Internet 12 days ago

Nearby cities with recent reports

Pontefract

2 recent signals

11 hours ago
Rotherham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

  • jack_and_hardy
    DaddyWolf (@jack_and_hardy) reported from Maltby, England

    @virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.

  • RebeccaRose_B
    Rebecca Hardy (@RebeccaRose_B) reported from Doncaster, England

    @GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩

  • cranworth791
    Sam Millington (@cranworth791) reported from Rawmarsh, England

    @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

  • mrriddlesworth
    Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, England

    Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

  • hollibob
    hollibob (@hollibob) reported from Doncaster, England

    @virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century

  • mrriddlesworth
    Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England

    @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia See my first tweet - no contact in 6 months - £600 down the swanny

  • popsgolf
    Andrew Poppleton 💙 (@popsgolf) reported from Wentworth, England

    @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • AdieThompson
    Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England

    @Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome

  • curt_curtdavies
    Curt Davies (@curt_curtdavies) reported from Conisbrough, England

    @virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi

  • Jackielindak
    Jackie 🤍 (@Jackielindak) reported from Doncaster, England

    @virginmedia how long does someone need to be on hold for, all I want to do if cancel my contract, WhatsApp is just as bad! Also want to complain about my bill going up for no reason 4th month in a row!!!!

  • Mark_D_Powell
    Mark Powell (@Mark_D_Powell) reported from Doncaster, England

    Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.

  • Daviesfamontour
    The Davies Family on Tour ! (@Daviesfamontour) reported from Adwick le Street, England

    @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

  • apmilnes
    Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times

  • thurnscoe_boy
    🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England

    @JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍

  • Family_Brock
    Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet

  • darren_roddis
    darren roddis (@darren_roddis) reported from Treeton, England

    @virginmedia problems in the s60 area no internet and tv

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • redmollster
    Sammo (@redmollster) reported

    @virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?

  • Fletchmyster85
    Adam Fletcher (@Fletchmyster85) reported

    @virginmedia It's tells me you'll be in touch within 48 hours, it's now over 72 hours and nothing. You didn't send me an email with my ticket details of the complaint, got back to the page to make a note 20mins later and the page had gone. Absolute shambles. Broken service & broken support!

  • germann_ro
    roger07 *** (@germann_ro) reported

    @virginmedia @bexholloway Hi is there any known issues with sky sports app login ?

  • j_ball13
    Jack Ball (@j_ball13) reported

    .@virginmedia your bereavement team are a nightmare. We’re trying to transfer account from my deceased parent but we’ve been told we have to immediately cancel within 24 hours? Baring in mind we haven’t got anything else sorted to continue? Is this policy you promote to everyone?

  • WolfofX
    Wolf of X (@WolfofX) reported

    In 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.

  • Gagabids
    Clare B (@Gagabids) reported

    We've had no Prime for 3 days, what is the issue? @virginmedia

  • 5amcoek
    sam (@5amcoek) reported

    @virginmedia anyway to get an update on when my broadband will be fixed? Been almost 24 hours now with no service

  • willmgreenhalgh
    Will (@willmgreenhalgh) reported

    @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything

  • lukewarm14
    lukewarm352000 (@lukewarm14) reported

    @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service

  • CleanzineEditor
    Jan Hobbs (@CleanzineEditor) reported

    @virginmedia been locked out of webmail since 22 May. Supposedly repaired & reset but though I can now get into my account I STILL can't access webmail. Still showing Forbidden 403 despite my tech expert working on it several hrs today. 9 WEEKS! Paying £133.50/mth. HELP PLEASE!