Virgin Media outages and service status in Doncaster, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Doncaster, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 10:14 PM GMT+1.
- TV (55%)
- Internet (34%)
- Wi-fi (10%)
The latest reports from users having issues in Doncaster come from postal codes DN4 , DN11 , DN5 and DN12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Pontefract, Doncaster, Rotherham, and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Pontefract
|
Wi-fi | 1 day ago |
|
Doncaster
|
Internet | 2 days ago |
|
Doncaster
|
Wi-fi | 6 days ago |
|
Rotherham
|
Internet | 7 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Jason (@Janso95) reported from Doncaster, England@virginmedia I've already checked the Web tool to see if there are issues in my area and it says there aren't any known issues.
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Neil Rockett (@RockettNeil) reported from Wentworth, England@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
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Callum 🏳️🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England@DysphasiaPV @virginmedia Product is good but customer service terrible
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Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England@virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.
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DaddyWolf (@jack_and_hardy) reported from Maltby, England@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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Joanne Slavin (@JoanneSlavin) reported from Rotherham, EnglandGetting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia
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dale beverley (@dale_beverley84) reported from Wombwell, England@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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Dean Brown ® (@dean_browny) reported from Grimethorpe, England@virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Adam (@tevowl9) reported from Brinsworth, England@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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🎼 Phil Johnson (@philbaz12) reported from Doncaster, England@virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Vampire Bait (@Antoinne73) reported from Rotherham, England@virginmedia Yes both Crap - have been for 100+ days
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JulieH (@eirwenjulia) reported@virginmedia enough is enough your system is down AGAIN 26/05/26 twice in a month, I’ve had problem after problem, I want out of my contract, the system is horrendous.
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egneg (@egneg) reported@JamieGBarry @virginmedia Let contract run out then ring virgin and cancel, sign up to sky, literally next day virgin ring you and offer the earth. Then just ring sky again and cancel. Works every time I promise.
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Mo (@MrsPeebs208) reported@JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else
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JC (@SaffaJC) reported@virginmedia That I must got to an O2 store and fix it myself even though your team messed up my details so I can’t verify the account and you never sent a sim out. Pathetically useless service
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aka James Bond (@FeelitWorking) reported@PeteUK7 @virginmedia I'm astonished the retention team didn't lie and say she had agreed to a new contract - to meet targets and get their bonus. A terrible company to deal with in my experience.
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Rene Batsford (@renebatsford) reported@virginmedia @virginmedia My broadband services have been shambolic for nearly 2 weeks - Called support yesterday, was told wait a week ?! - apparently there is a major issue with the newer home routers - I logged into the app today and it did a force reset - still appalling service WTH!
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master morningstar (@bobe_brodie) reportedBrilliant, can't get a stick of work down and @virginmedia down all across falkirk area with 4or5 hours of outage expected
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Sanjio (@Aloogobipudh) reported@virginmedia Our new virginmedia broadband has been down since midnight, and the estimated time for fixing it has moved from 9:30 am today to 3:30pm June 2nd. Nobody to discuss this with. Chatbot useless. This is way worse than sky. How do we move back to them?
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Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@bradfordbrownie @virginmedia @skytv I’ve just finished with sky. They are also terrible customer service. Their internet TVis awful. 😞
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james cullen (@Jamescullen2732) reported@virginmedia @JamieGBarry Its the most stupid thing that they all do that. Sky wanted 128 from me after paying them 68 for a year so I moved to virgin for the same price.