Virgin Media Outage Report in Doncaster, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Internet | 11 days ago |
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Wi-fi | 2 months ago |
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TV | 2 months ago |
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Wi-fi | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Mark Littlewood (@MarkRover) reported from Doncaster, England@virginmedia hi mobile phone signal and data very weak in Doncaster DN5 area. It's not the phone as WiFi is working fine. Virgin mobile signal been weak for 2 or 3 days is there an issue? I've already checked your status page no issue mentioned.
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🎼 Phil Johnson (@philbaz12) reported from Doncaster, England@virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv
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Chris,,,, (@pidgpie) reported from Rotherham, England@virginmedia mandatory internet down again S65
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
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Anita Whittaker (@summitsleap) reported from Conisbrough, EnglandIf you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandHere we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Sam Millington (@cranworth791) reported from Rawmarsh, England@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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The Davies Family on Tour ! (@Daviesfamontour) reported from Adwick le Street, England@virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, EnglandNot happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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paul whittick (@whittickdiver) reported from Sprotbrough, England@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie Ireland (@rosiehola) reported@virginmedia The service status say no problems in my area.
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AJ ⚫️⚪️🤙🏻 (@GEORDIEAJ23) reported@virginmedia I have never received any text message from virgin nor have I replied to one which makes me rather alarmed my data is compromised if my correspondence are being sent to another person. This process took 3 and a half hours on the phone during which I was hung up on 3 times.
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Annalisa Larese (@AnnalisaLarese) reported@virginmedia @virginmedia I’ve checked on the website and also called that number and “no issues in the area”. So why the whole neighbourhood with Virgin has internet down? It has been more than 2 full days now
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Vishal (@v15hal18) reported@virginmedia the customer service available is absolutely disgusting. The website is useless, the telephone like doesn't connect but your happy to carry on taking huge sums of money each month and offering little to no assistance.
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Kay (@Kay75152518) reported@virginmedia Your colleagues are not allowing me to disconnect your services even though you have NOT responded to my complaint and keep disconnecting me I have had enough
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Peter White (@1Petewhite) reported@virginmedia Answer the ****ing phones... ****ing **** customer services. Foreign customer service agents can't speak English. Disgraceful.
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AJ ⚫️⚪️🤙🏻 (@GEORDIEAJ23) reported@virginmedia I booked my installation on the 1st September between 8am and 1pm. At midday I called customer services to find out where the engineer was to be first be told I didn’t have an appointment and then be told I had changed my appointment.
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Bruce Nelson #FBPE #FBPPR 🏴🇪🇺🇺🇦🔶 (@dbnelson99) reported@virginmedia One of two phones came to life after about 18 hours. Other still not working. Roaming turned on on phones and via Web account
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eau bane (@obanchi) reported@virginmedia Says no wifi since the 31st and “will attempt to fix by 5th September 4pm” - do we get money off our bill for this (your wording says 2 full working days minimum) - is a weekend considered a working day?
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udrivebarnsley (@udrivebarnsley) reported@virginmedia Hi, I'm a Virgin Media customer & I haven't been able to access my email today. I've tried several times. It's an old Blueyonder email that I use every day, but now it says its invalid/doesn't exist. It was OK a few days ago. Any issues? Thanks