Virgin Media

Virgin Media Outage Report in Doncaster, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Doncaster come from postal codes DN4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 01/13/2026 17:20

January 13: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Doncaster, Mexborough, Sheffield and Pontefract.

Loading map, please wait...
City Problem Type Report Time
United KingdomRotherham Internet
United KingdomDoncaster Wi-fi
United KingdomMexborough Internet
United KingdomSheffield TV
United KingdomRotherham Internet
United KingdomSheffield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

  • olibrown77 Oli B (@olibrown77) reported from Sheffield, England

    @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

  • rwgladwin Richard Gladwin (@rwgladwin) reported from Sheffield, England

    @virginmedia were there issues in S9 around 1020 this morning?

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

  • Daviesfamontour The Davies Family on Tour ! (@Daviesfamontour) reported from Adwick le Street, England

    @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

  • pearson_alison Alison Pearson (@pearson_alison) reported from Sheffield, England

    @virginmedia why is the red button not working I've paid for this service

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

  • xjuewx Jules Tee (@xjuewx) reported from Sheffield, England

    @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

  • diddles1970 Diane Caira (@diddles1970) reported from Sheffield, England

    @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • chococlaire77 Claire Stewart (@chococlaire77) reported from Sheffield, England

    Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

  • Sheffield_Boy Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • giinagii GiinaGii 🐱 (@giinagii) reported from Sheffield, England

    @Condieflyy My virgin media went down this morning too 👀

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • veleski_stefan Stefan Veleski (@veleski_stefan) reported

    @virginmedia Hi There, so we opened an account with you over 2 months ago, the kit arrived it was all well, the second the no internet, connection was unstable so we spoke with your support team and they were of no help so we decided to cancel the contract in the 2nd day

  • cYnborg [xR]yan (@cYnborg) reported

    @virginmedia I have and it does confirm that it's down, but doesn't say why or when it's likely to be repaired.

  • Trolliwog Dave (@Trolliwog) reported

    @virginmedia any explanation as to why you are happy to take my money for 300+ mb broadband, yet my wifi speed is 2mb throughout my house and often slower???? Crap!!!!!

  • se3john John (@se3john) reported

    @virginmedia But it'll be a complete waste of my time because they won't actually do anything to fix it. The only way to get anything done with you guys is for it to have a financial hit. Hence my only option is the CISAS route.

  • leemckenzie2002 Lee McKenzie (@leemckenzie2002) reported

    @virginmedia I suggest you sort out the attitude Elizabeth from retentions/cancellations has towards ppl. Speaks to people like dirt all I want is to cancel my contract & I won’t be paying cancellation fee since I wasn’t told I had to give 30 days notice 🤬

  • jwaterman1996 jack waterman (@jwaterman1996) reported

    @virginmedia It’s your complaints team that have treat me so terribly.

  • iEddiez94 Mr Edwards (@iEddiez94) reported

    @virginmedia another "We tried to ring you about the result of your recent complaint but we couldn’t get through" email. Thats just not true is it? Neither home or mobile phone has rung all day. Rubbish.

  • DigitalDoodler Chelsey (@DigitalDoodler) reported

    @virginmedia Trying to back up / look at my Series links via browser - website doesn't work. How do I access this via my computer? "This site can’t be reached"

  • cYnborg [xR]yan (@cYnborg) reported

    @virginmedia connection has been down all afternoon in Woodingdean, Brighton. Any info on this?

  • gaungoo45 ShabGaungoo45 (@gaungoo45) reported

    @virginmedia I’ve spoken to tech support So, huge red flag! He’s confirmed that your system has flagged up an outage in my area. Yet your system still lists “no known issues” - see why I have a hard time believing you?!