Virgin Media

Virgin Media Outage Report in Doncaster, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 01/01/2026 19:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Pontefract, Rotherham, Mexborough and Doncaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield Wi-fi
United KingdomPontefract Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔

  • AbigailBriggs_ Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England

    @virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times

  • summitsleap Anita Whittaker (@summitsleap) reported from Conisbrough, England

    @virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤

  • Wardyology Dennis Ward 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wardyology) reported from Armthorpe, England

    @virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please

  • mrriddlesworth Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, England

    Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....

  • AbigailBriggs_ Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England

    @virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?

  • Mark_D_Powell Mark Powell (@Mark_D_Powell) reported from Doncaster, England

    @virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?

  • Mark_D_Powell Mark Powell (@Mark_D_Powell) reported from Doncaster, England

    Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.

  • stefansladek Stefan Sladek (@stefansladek) reported from Rossington, England

    @virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?

  • CEjottings Norman Perrin (@CEjottings) reported from Sheffield, England

    @virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?

  • Wardyology Dennis Ward 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wardyology) reported from Armthorpe, England

    @virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way

  • JordRd Jordan Reid (@JordRd) reported from Sheffield, England

    @virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether

  • JohnLeesley john leesley (@JohnLeesley) reported from Sheffield, England

    @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinbrown360 kevin brown (@kevinbrown360) reported

    @virginmedia @AudreyBroon We really do not have the appetite to spend an hour on the phone waiting in a queue to have someone take details of our complaint, and then get another email saying “we tried to call…” when there is no evidence of it. You really need to review your processes.

  • Lambpie1973 Chris (@Lambpie1973) reported

    @virginmedia I subscribed earlier for @PremierSportsTV and it’s still not showing despite having reset my TiVo box. If it isn’t available by the time of the programme I subscribed to watch I’ll be wanting to cancel the subscription

  • ipspurs I'd rather be at Disney.... (@ipspurs) reported

    @virginmedia Just checked service update.... There appears to be no engineer on site but u expect it to be fixed in about an hour... I hope an engineer is there or on the way & not decided to go and watch the football (but obvs not using your services if they do want to watch it?)

  • sabbath2930 Destroyerofpizza(Chris) (@sabbath2930) reported

    @MicksterNoonan @virginmedia @joelycett My areas had connection problems for weeks constantly on and off can’t get go on Netflix on Amazon most tv channels won’t work, took a week of multiple complaints from us and people in our area for help and the technician dindt even bother to turn up for our area

  • 1Mmojunkie 1MMOJUNKIE (@1Mmojunkie) reported

    @virginmedia You clearly are only allowed to say what you’re told, allowed to do what the system allows you too. Doesn’t not change the facts that you have had issues all week

  • beardedvaper92 self loathing bearded bastard. (@beardedvaper92) reported

    @virginmedia fancy sorting your **** out? My wifi and tv are both down but none of the tests are working either… absolute joke.

  • kayleighhkay Kayleigh (@kayleighhkay) reported

    @virginmedia I need someone to contact me over an issue ASAP rang up and received no help

  • 1Mmojunkie 1MMOJUNKIE (@1Mmojunkie) reported

    @AriehMiller @virginmedia I wasn’t offered an appointment until Saturday afternoon, which is the first time i’ve been able to go outside as have been shielding) next appointment available was Monday morning. I reported the issue on thursday. So consider yourself lucky

  • jamesgarwell James Garwell (@jamesgarwell) reported

    @virginmedia Never get through to the right department for help, hence reaching out via here, via web chat, via sms and via complaint. Still no reply to my messages I sent to the number you recommended yesterday (26hrs 18mins ago…)

  • CourteneyB1998 Courteney Barker (@CourteneyB1998) reported

    @virginmedia wifi and tv are down again for the second time in a week. This service is not good enough, how can you claim to be one of the leading providers of wifi when it never works.