Virgin Media

Virgin Media Outage Report in Doncaster, England

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The latest reports from users having issues in Doncaster come from postal codes DN4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Doncaster, England 01/15/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Doncaster, Mexborough, Sheffield and Pontefract.

Loading map, please wait...
City Problem Type Report Time
United KingdomRotherham Internet
United KingdomDoncaster Wi-fi
United KingdomMexborough Internet
United KingdomSheffield TV
United KingdomRotherham Internet
United KingdomSheffield TV

Community Discussion

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Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.

  • crawfordjane74 Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol

  • crawfordjane74 Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again

  • NickNwarhurst Nick Warhurst (@NickNwarhurst) reported from Sheffield, England

    @virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬

  • jacks_mum2110 jacks mum (@jacks_mum2110) reported from Doncaster, England

    @ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!

  • nathandainty Nathan Dainty (@nathandainty) reported from Sheffield, England

    @sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…

  • Colderthananice Maxine Spencer (@Colderthananice) reported from Mexborough, England

    @MetLineDriver @virginmedia Remember they were on my bad company list

  • Mashcat Karma Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service

  • relish_hendy Relish Hendy (@relish_hendy) reported from Sheffield, England

    @virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D

  • SuperFlySimon Simon Burkinshaw (@SuperFlySimon) reported from Sheffield, England

    @virginmedia why should I have to pay when I’m not being able to use the service I pay for

  • Whiterosesam Andy Baskeyfield (@Whiterosesam) reported from Doncaster, England

    @Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough

  • Plezdiz Dean Haith🍋🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Plezdiz) reported from Doncaster, England

    @tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before

  • tryfbellamy tryf (@tryfbellamy) reported from Sheffield, England

    @virginmedia gunna sort your shit internet out or what

  • hollibob hollibob (@hollibob) reported from Doncaster, England

    @virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia Mobile never had it before

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sweens13 mark sweeney (@sweens13) reported

    @virginmedia Our virgin wifi is poor.Wish id stated with sky.

  • gwilymjones Gwilym Jones (@gwilymjones) reported

    @virginmedia Hi. I just wanted to point out that your SMS team “can” only help with packages. So because I want to move to internet only - to save money - they won’t help me. And I still can’t get through via the phone. So, essentially I am stuck. I can keep paying the huge price increase 1/2

  • VeNoM_JaCKaL Saqib Hussain (@VeNoM_JaCKaL) reported

    @virginmedia with out doubt the worst company I have ever had the misfortune of dealing with another outage / line issue that is a total 9 since November 17th with the longest lasting one week

  • adelwire graham littler (@adelwire) reported

    @virginmedia Omg not that old one. Please see my messages in past 2 weeks. That leads you down a You need to ring us line!!! Couldnt make it up how terrible customer service us at Virgin media

  • DSevilov CyqoFn (@DSevilov) reported

    @virginmedia But its fine i have an outage in my are apparently and it should be fixed either tomorrow or the next day. Thanks

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.

  • p_williamson Peter Williamson (@p_williamson) reported

    @virginmedia Yes and I had agreed it on Feb 1st. Received an email confirming it. Then get a text message saying that engineer is cancelled 2 days ago and when I spoke to ask why my pricing hadn’t come down, I was informed that it was because the engineer can’t come

  • Gregy_P Gregory Pettett (@Gregy_P) reported

    @virginmedia Since November I have had constant issues with devices losing either connection altogether or staying connected but without internet. Either by WiFi or ethernet

  • kennybhoy21 kennybhoy21 (@kennybhoy21) reported

    @virginmedia how difficult is it to get help to cancel a sick relatives account, over an hour being batted from pillar to post. Put on hold between department s Getting to the stage where I’m going to cancel my own account as well, shocking customer service.

  • boxer_junior Rocky Boxer Junior - MMA (@boxer_junior) reported

    @virginmedia The problem is your broadband is inferior and not as advertised. It is not reaching anywhere in my home. It is intermittent and drops all the time including every evening. You and your company ensure you get the money based on false promises. Now you are asking about tv. Stop