Virgin Media Outage Report in Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Doncaster, Mexborough, Sheffield and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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The Davies Family on Tour !
(@Daviesfamontour) reported
from
Adwick le Street, England
@virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan Veleski
(@veleski_stefan) reported
@virginmedia Hi There, so we opened an account with you over 2 months ago, the kit arrived it was all well, the second the no internet, connection was unstable so we spoke with your support team and they were of no help so we decided to cancel the contract in the 2nd day
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[xR]yan
(@cYnborg) reported
@virginmedia I have and it does confirm that it's down, but doesn't say why or when it's likely to be repaired.
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Dave
(@Trolliwog) reported
@virginmedia any explanation as to why you are happy to take my money for 300+ mb broadband, yet my wifi speed is 2mb throughout my house and often slower???? Crap!!!!!
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John
(@se3john) reported
@virginmedia But it'll be a complete waste of my time because they won't actually do anything to fix it. The only way to get anything done with you guys is for it to have a financial hit. Hence my only option is the CISAS route.
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Lee McKenzie
(@leemckenzie2002) reported
@virginmedia I suggest you sort out the attitude Elizabeth from retentions/cancellations has towards ppl. Speaks to people like dirt all I want is to cancel my contract & I won’t be paying cancellation fee since I wasn’t told I had to give 30 days notice 🤬
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jack waterman
(@jwaterman1996) reported
@virginmedia It’s your complaints team that have treat me so terribly.
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Mr Edwards
(@iEddiez94) reported
@virginmedia another "We tried to ring you about the result of your recent complaint but we couldn’t get through" email. Thats just not true is it? Neither home or mobile phone has rung all day. Rubbish.
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Chelsey
(@DigitalDoodler) reported
@virginmedia Trying to back up / look at my Series links via browser - website doesn't work. How do I access this via my computer? "This site can’t be reached"
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[xR]yan
(@cYnborg) reported
@virginmedia connection has been down all afternoon in Woodingdean, Brighton. Any info on this?
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ShabGaungoo45
(@gaungoo45) reported
@virginmedia I’ve spoken to tech support So, huge red flag! He’s confirmed that your system has flagged up an outage in my area. Yet your system still lists “no known issues” - see why I have a hard time believing you?!