Virgin Media Outage Report in Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Internet | 7 days ago |
|
Pontefract
|
Internet | 10 days ago |
|
Doncaster
|
Wi-fi | 2 months ago |
|
Doncaster
|
TV | 2 months ago |
|
Rotherham
|
Wi-fi | 2 months ago |
|
Rotherham
|
Internet | 2 months ago |
Community Discussion
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Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Ron Luton-Brown 🏳️🌈🏴🏴 (@RonofReepham) reported from Conisbrough, England@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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Mark Powell (@Mark_D_Powell) reported from Doncaster, England@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Curt Davies (@curt_curtdavies) reported from Conisbrough, England@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, EnglandNot happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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dale beverley (@dale_beverley84) reported from Wombwell, England@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Rebecca Hardy (@RebeccaRose_B) reported from Doncaster, England@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
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Mark Powell (@Mark_D_Powell) reported from Doncaster, EnglandAwful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Stefan Sladek (@stefansladek) reported from Rossington, England@virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.
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Paul Milnes (@apmilnes) reported from Armthorpe, England@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lynne Pattison (@lynnepattison) reported@virginmedia It has to be something to do with the account being switched to my name from my husband's name, after he passed away recently. Everything was fine this morning. The switch was processed, and now I have no service at all, and no one is interested.
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Ed (@egg_ay) reported@JoeSturman @virginmedia @O2 Virgin Media are awful for cust service. caught them lying as got 2 different stories when our WiFi went down for 4 days. Refused to compensate us even though we work from home full-time. Call centre staff let slip they screwed up a fix, they denied there was even an issue online
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Phil Jacks (@100Phish) reported@virginmedia Of course it’s confusing. It states that everything is fine, when I have no internet connection. When will this page actually show me that there is an issue, so I can use it to view the real status?
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🐺Wolf🐺 (@paradoXplozionz) reported@PixelWarriorsA @Sparihaa @virginmedia Depends on the area I think. I was on BT for years but changed to Virgin Media in 2017 because BTs speed would drop more times than a dubstep bass. Not had issues since changing. But couple of friends that have the same broadband package as me have plenty of issues.
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Suzanne Showman (@SuzanneShowman) reportedhey, @virginmedia So I moved house and city to live with my partner who already has connectivity. I no longer need your service. You are seriously going to charge me for 12 months of a contract that I don’t need due to bona fide change in circumstance? Talk to me! #fairdeal
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Tiago Monteiro (@Monteirexxx) reported@RealTigz @virginmedia @virginmedia hey yoo u need to fix this cause i want to watch my boy tigz
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Paul Hegarty (@Kashmir_Skies) reportedWorst customer service ever #VirginMedia
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Scott (@scoop720) reported@virginmedia . Tv and broadband down in G21 area Glasgow again?
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Sam Ratcliffe (@Sam__r993) reported@virginmedia No as they won’t let me speak to a manager to complain, they hang up or refuse @CISASUK
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Tigz (@RealTigz) reported@virginmedia @vmbusiness I have reached out multiple times and it's always the same response, like Iv explained the issue is persistently happening every couple weeks. Constantly pushing back the date of "maintenance in your area" is just a joke at this point.