Virgin Media outages and service status in Doncaster, England

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Doncaster, Pontefract, and Mexborough.

City	Problem Type	Report Time
Rotherham	Internet	5 days ago
Doncaster	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

• 
  Rhys 🇦🇹 (@RhysDRFC) reported 1 minute ago from Doncaster, England

  Bit ironic that their name is virgin media considering how much they go down on me.

• 
  ⚒Dave Houghton⚒ (@DaveHouto) reported 3 minutes ago from Doncaster, England

  @virginmedia I still believe something can be done so want to take it higher and raise a complaint please.

• 
  Adam (@tevowl9) reported 4 minutes ago from Brinsworth, England

  @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

• 
  Sam (@samthompson98_) reported 5 minutes ago from Rotherham, England

  Sky sports red button not working with @virginmedia there’s a shock

• 
  jayden🌦 (@incipient) reported 8 minutes ago from Brampton Bierlow, England

  @virginmedia i’m having am issue with my new order, it’s saying my orders parked.

• 
  carl marsden (@carlebone) reported 8 minutes ago from Mexborough, England

  Fkn virgin media! Hope bransons next shit is a hedgehog!

• 
  Ty Warburton (@ty_warburton) reported 15 minutes ago from Brampton Bierlow, England

  @virginmedia can someone contact me , the customer service you provide is abysmal, trying to get an issue resolved and no one on your customer services seems to listen!!!

• 
  Andy Baskeyfield (@Whiterosesam) reported 16 minutes ago from Doncaster, England

  @Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough

• 
  Maxine Spencer (@Colderthananice) reported 25 minutes ago from Mexborough, England

  @MetLineDriver @virginmedia Remember they were on my bad company list

• 
  John Law (@JohnLawArt) reported 28 minutes ago from Mexborough, England

  @virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment

• 
  Reece Bryan (@ReeceBryan94) reported 31 minutes ago from Wombwell, England

  @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

• 
  Paul Milnes (@apmilnes) reported 32 minutes ago from Armthorpe, England

  @virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....

• 
  Chris,,,, (@pidgpie) reported 32 minutes ago from Rotherham, England

  Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

• 
  Ron Luton-Brown 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RonofReepham) reported 39 minutes ago from Conisbrough, England

  @virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!

• 
  John Law (@JohnLawArt) reported 40 minutes ago from Mexborough, England

  Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans

• 
  Tom “Harlam” King (@HarlamTK) reported 43 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Adam Hutt 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SBOmad) reported 49 minutes ago from Swinton, England

  @virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing

• 
  🎼 Phil Johnson (@philbaz12) reported 49 minutes ago from Doncaster, England

  @virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv

• 
  V-Bull (@VanceBulla) reported 54 minutes ago from Brampton Bierlow, England

  @virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service

• 
  Mr Riddlesworth (@mrriddlesworth) reported 56 minutes ago from Pontefract, England

  Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Lee (@Gav288) reported 2 minutes ago

  @virginmedia thanks for replying. You have been no help, absolute shambles of a company.

• 
  Duncan P⭐️⭐️ (@duncanpemberton) reported 7 minutes ago

  @virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan

• 
  Råêl (@Rael571) reported 8 minutes ago

  @SisterWalburga I can see it from the biog. link - but I’m an EE customer rather than Sky or Virgin Media, so maybe it doesn’t count for the purpose of the question…

• 
  Kevin (@TheDoctorMagic) reported 9 minutes ago

  @virginmedia I'd like help with this: Why do you require customers make themselves available for a delivery from 8am to 6pm when other companies are able to give a 4 hour window? And why do you continue using the incompetent @Yodel_delivery company? My recent delivery finally arrived 8.45PM.

• 
  🐺 (@stefan655) reported 14 minutes ago

  @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 16 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  The Hodge-Cast Podcast (@Hodge_Cast) reported 17 minutes ago

  @DAZNBoxing I can safely say, I will never be purchasing a PPV from your service again. Nearly 15mins of a blank screen for a PPV - I realise technical issues happen and it’s live, but to make no attempt to to fix this problem in a timely manor is a farce. @virginmedia I’ll be cancelling my subscription with yourself also, if I don’t receive a refund. Unacceptable!

• 
  Gloucester Glass (@gloucesterglass) reported 17 minutes ago

  Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!

• 
  Dr Laura Jenkins (@LauraJks2015) reported 18 minutes ago

  @virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.

• 
  Shando (@Jinky1967John) reported 19 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins