1. Home
  2. Companies
  3. Virgin Media
  4. Doncaster, England
Virgin Media

Virgin Media Outage Report in Doncaster, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.

CityProblem TypeReport Time
Rotherham Internet 5 days ago
Pontefract Internet 8 days ago
Doncaster Wi-fi 1 month ago
Doncaster TV 2 months ago
Rotherham Wi-fi 2 months ago
Rotherham Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • tiertwofooty
    Below the Top League (@tiertwofooty) reported from Doncaster, England

    @virginmedia Any chance of a couple of hours without an issue during this lockdown, kids crying & all sorts here, again

  • davidjamesct
    David James Catling (@davidjamesct) reported from Brampton Bierlow, England

    @virginmedia All services down! TV, Fibre and no means to contact @virginmedia as web site down and no answer on phones!!! Very poor service 😠#nothappyatall 😡😡😡

  • incipient
    jayden🌦 (@incipient) reported from Brampton Bierlow, England

    @virginmedia i’m having am issue with my new order, it’s saying my orders parked.

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

  • philbaz12
    🎼 Phil Johnson (@philbaz12) reported from Doncaster, England

    @virginmedia trying to contact all day. Via telephone, live chat and through your app to no avail ! Can someone help

  • darren_roddis
    darren roddis (@darren_roddis) reported from Treeton, England

    @virginmedia problems in the s60 area no internet and tv

  • JohnnyDarbo
    John Darbyshire (@JohnnyDarbo) reported from Brampton Bierlow, England

    @virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )

  • Family_Brock
    Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet

  • carlebone
    carl marsden (@carlebone) reported from Mexborough, England

    Fkn virgin media! Hope bransons next shit is a hedgehog!

  • RockettNeil
    Neil Rockett (@RockettNeil) reported from Wentworth, England

    Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.

  • RockettNeil
    Neil Rockett (@RockettNeil) reported from Wentworth, England

    @virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on

  • RhysDRFC
    Rhys 🇦🇹 (@RhysDRFC) reported from Doncaster, England

    Bit ironic that their name is virgin media considering how much they go down on me.

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

  • JoanneSlavin
    Joanne Slavin (@JoanneSlavin) reported from Rotherham, England

    Getting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia

  • Old_Wathonian
    Steve Shaw (@Old_Wathonian) reported from Brampton Bierlow, England

    Had virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi

  • AdieThompson
    Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England

    @Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome

  • dean_browny
    Dean Brown ® (@dean_browny) reported from Grimethorpe, England

    @virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻

  • slivaugh51
    Sylvia (@slivaugh51) reported from Brampton Bierlow, England

    @virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia See my first tweet - no contact in 6 months - £600 down the swanny

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tubazilla
    Andy Wyatt (@tubazilla) reported

    @virginmedia awful awful web registration as a new customer - why don’t these companies test their systems properly?

  • Craigsheesh
    Craig Taylor (@Craigsheesh) reported

    @virginmedia C-120121865 is the open complaint it doesn’t show Tuesdays phone call

  • nataliemem
    Natalie Murphy (@nataliemem) reported

    I remember a time waking up in the morning to smiles, forehead kisses, tropical sunshine and breakfast mimosas. Now I wake up to THREE Virgin Media cancellation fees and sitting on hold with customer service.

  • davidturleyuk
    davidturley (@davidturleyuk) reported

    @virginmedia so 2nd day with no broadband,,,,I have a key worker WFH....wait a “few” hours to come back on line..... How many days before we can cancel....

  • patwebb01962978
    pat webb (@patwebb01962978) reported

    @virginmedia We have pictures breaking up on every channel plus the sound just so bad like scratched record. Can the fall of snow be the cause? Because we are now looking for another provider.

  • adamrobertk
    Adam Kennedy (@adamrobertk) reported

    @virginmedia I did call on the price increase, twice, cut off both times and lodged a complaint on it (no response). The service checker is useless as it often shows no issues, and when I eventually get through to your support, they can't do anything as by that time it's corrected itself

  • shreniktrivedi
    Shrenik Trivedi (@shreniktrivedi) reported

    @virginmedia @karen_gibson88 Hmm .. ever going to solve my problem ? I am waiting for you to refund the amount of hub deducted

  • mrs_skrep
    Jules Perks (@mrs_skrep) reported

    @virginmedia But I had been about it going up £5 from £85.50 on 1/3/21 which prompted my call on 21st. Now it’s going up because of my call yesterday as I’ve a second box which I’ve had the entire time. I get stuff goes up but don’t treat customers like this and don’t lie #plentymoreproviders

  • mrs_skrep
    Jules Perks (@mrs_skrep) reported

    @virginmedia And we raised a complaint only to be told by email minutes later it’s been resolved. So much for loyal customers

  • DylROK97
    Dylan Comrie (@DylROK97) reported

    @virginmedia still waiting for my “new customer” gift voucher. Exceeded the 3 month period now, how do I go about redeeming this?