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Virgin Media

Virgin Media Outage Report in Doncaster, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.

CityProblem TypeReport Time
Rotherham Internet 8 days ago
Pontefract Internet 11 days ago
Doncaster Wi-fi 2 months ago
Doncaster TV 2 months ago
Rotherham Wi-fi 2 months ago
Rotherham Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    @virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment

  • jack_and_hardy
    DaddyWolf (@jack_and_hardy) reported from Maltby, England

    @virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes both Crap - have been for 100+ days

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    @virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working

  • RockettNeil
    Neil Rockett (@RockettNeil) reported from Wentworth, England

    Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    @DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.

  • thurnscoe_boy
    🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England

    @JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001

  • RockettNeil
    Neil Rockett (@RockettNeil) reported from Wentworth, England

    @virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...

  • DrTepi
    Dr Tepi (@DrTepi) reported from Doncaster, England

    @virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔

  • philbaz12
    🎼 Phil Johnson (@philbaz12) reported from Doncaster, England

    @virginmedia trying to contact all day. Via telephone, live chat and through your app to no avail ! Can someone help

  • Family_Brock
    Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia worst internet provider EVER!!! Always bloody down!

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia See my first tweet - no contact in 6 months - £600 down the swanny

  • Family_Brock
    Jessica🌈🦄🦋🌸🍭 (@Family_Brock) reported from Doncaster, England

    @virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tommydavies
    Tom Davies (@tommydavies) reported

    @virginmedia I’ve had your WiFi for a week and it was working fine until yesterday. Is there currently a outage in Camden area? My router has been dropping out intermittently all day long. It’s extremely irritating.

  • ExasperatedOf
    Daniel Morris (@ExasperatedOf) reported

    @ljkbennett @virginmedia Three 4G signal from Hendy & Llanedi down for 5wks to 5 March. At least plugging in a Voxi/Vodafone SIM was possible within a few days. 11 months into WFH pandemic friend has just had BT postcode error fixed and gone from 7 to 46Mbps, now like all his neighbours on the estate.

  • calypte_sarah
    calypte, msc. (@calypte_sarah) reported

    @shanaqui Too many (big) companies suck. I lost my temper at getting 'Mrs' on everything - I never gave a title at all. Virgin Media's response? Oh, I'd have to provide ID, maybe birth certificate, to have it changed. THEY made it up!! It's not my problem!

  • ZPlayford
    Zack Playford (@ZPlayford) reported

    @virginmedia Is there some sort of issue with your customer care & sales lines? Tried calling at least 3 different numbers, only for the call to either cut off during the ringtone or cut off during the call. Trying to enquire about some bundle changes.

  • xlaurenhart15x
    LaurenHartley❤️ (@xlaurenhart15x) reported

    Had nothing but issues with our @virginmedia TV for over three weeks now! Constantly turning off and not coming back on for sometimes upto an hour. And can’t seem to speak to ANYONE on the phone! Help! @virginmedia #virginmediadown #virginmedia

  • wolfwitch80
    *~Donna~* (@wolfwitch80) reported

    @AmazonHelp Thank you for responding. I’ll have to try and sort it later when I put the tv on. I suspect the main issue is with @virginmedia though as I’ve been having service issues for the last year!

  • monazamguitar
    Mo Nazam (@monazamguitar) reported

    Two weeks of unworkable broadband from .@virginmedia can't download stuff, they appear to be 'throttling' my connection, it slows down, keeps dropping. And I can't contact anyone about it. People - please DO NOT USE them.

  • AndrewSpiller87
    Andrew Spiller🦍 (@AndrewSpiller87) reported

    @virginmedia are the worst providers ever. Changing after being with them 5 years. Slowest fiber speed and still pay a fortune and they don’t fix it.

  • laukin
    Laura Morris (@laukin) reported

    @virginmedia Hi, no it is still very patchy. It just consistently drops out throughout the day. It can sometimes add up to an hour on my work day when I have to keep resetting the router and it makes absolutely no difference. Called your customer service line twice now and no joy!

  • avh12
    aimeeeee (@avh12) reported

    @virginmedia As you can see, I first raised this issue 3 weeks ago... still with no resolution.