Virgin Media outages and service status in Doncaster, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Doncaster, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 26, 4:03 PM GMT+1.
- Internet (67%)
- Wi-fi (33%)
The latest reports from users having issues in Doncaster come from postal codes DN4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Doncaster, Rotherham, and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster
|
Wi-fi | 10 hours ago |
|
Rotherham
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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hollibob (@hollibob) reported from Doncaster, England@virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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Mark Powell (@Mark_D_Powell) reported from Doncaster, EnglandAwful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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DaddyWolf (@jack_and_hardy) reported from Maltby, England@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Callum 🏳️🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England@DysphasiaPV @virginmedia Product is good but customer service terrible
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Vampire Bait (@Antoinne73) reported from Rotherham, England@virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife
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John Law (@JohnLawArt) reported from Mexborough, England@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
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Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England@virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.
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Steve Clayson (@steveclayson) reported from Carcroft, England@SkyUK trying to switch to you as finally had enough of @virginmedia but its saying im not a new customer. Havent had sky for a decade
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David James Catling (@davidjamesct) reported from Brampton Bierlow, England@virginmedia All services down! TV, Fibre and no means to contact @virginmedia as web site down and no answer on phones!!! Very poor service 😠#nothappyatall 😡😡😡
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Vampire Bait (@Antoinne73) reported from Rotherham, England@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
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🎼 Phil Johnson (@philbaz12) reported from Doncaster, England@virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv
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Chris,,,, (@pidgpie) reported from Rotherham, England@virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on
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Joanne Slavin (@JoanneSlavin) reported from Rotherham, EnglandGetting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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Jason (@Janso95) reported from Doncaster, England@virginmedia I've already checked the Web tool to see if there are issues in my area and it says there aren't any known issues.
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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Adam Hutt 🏴 (@SBOmad) reported from Swinton, England@virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia it’s now been an hour since the promised call from you. Given we have been without broadband & TV since Friday I would have thought you would make it a priority. Seems Virgin doesn’t care about its customers. Happy to take money whilst delivering no service
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Graham Lennie (@Lennie_troon) reported@virginmedia Its all good. Got customer service yesterday and new hub connected and working 🫡
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia My complaint has been ongoing and so far you have failed to address it. I have your handler my complaint ref no and he promised I would receive a call back from a manager at 3:00pm. As usual your managers fail to ring back.
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Oldbloke (@Oldbloke74) reported@entrustTMF @virginmedia You cold always telephone their useful call centre 🤡 Virgin Media are such a lousy company to deal with - trouble is the competitors are also terrible. 😤
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entrustTMF (@entrustTMF) reported@BertySi @virginmedia That's a flat no from @virginmedia on the MiFi with credit suggestion. Question is, are they prepared to do anything to help or assist seriously inconvenienced and frustrated customers?
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Bob Moore (@RNM1947) reported@virginmedia @Craig_A_D Had 6-7 months of issues with my Virgin Media system, still payed my monthly bill and still waiting to be compensated. Not good enough.
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Aidan Costello (@aidan_codtello) reported@entrustTMF @virginmedia Sounds like an easy decision. You have had diabolical service and support.
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mike davies (@DavMichael) reported@virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?
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Lee Manton (Λη Μαντον) (@mantonl) reported@tina0402x @SkyUK VirginMedia are good when you’re a new customer, I’ve been with them since they took over NTL but once your contract is up, that’s when it turns into a nightmare. They don’t give a toss about existing customers. Every renewal is a fight & their offshore teams are useless.
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not jay (@notjay92349724) reported@FuzziePieRat @virginmedia then their ignorant staff told me to go **** myself and hung up. I rang back and filed a complaint. Later that afternoon, got an email through to say complaint has been CLOSED! Left VM, never going back till they change their customer service agents