Virgin Media outages and service status in Doncaster, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Doncaster, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 26, 4:03 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Doncaster come from postal codes DN4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Doncaster, Rotherham, and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster
|
Wi-fi | 2 days ago |
|
Rotherham
|
Internet | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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John Law (@JohnLawArt) reported from Mexborough, EnglandWell two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
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Paul Milnes (@apmilnes) reported from Armthorpe, England@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Andy Baskeyfield (@Whiterosesam) reported from Doncaster, England@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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Steve Shaw (@Old_Wathonian) reported from Brampton Bierlow, EnglandHad virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi
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jacks mum (@jacks_mum2110) reported from Doncaster, England@ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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Adam Hutt 🏴 (@SBOmad) reported from Swinton, England@virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing
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Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
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Maxine Spencer (@Colderthananice) reported from Mexborough, England@MetLineDriver @virginmedia Remember they were on my bad company list
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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⚒Dave Houghton⚒ (@DaveHouto) reported from Doncaster, England@virginmedia I still believe something can be done so want to take it higher and raise a complaint please.
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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🎼 Phil Johnson (@philbaz12) reported from Doncaster, England@virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv
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Mark Littlewood (@MarkRover) reported from Doncaster, England@virginmedia hi mobile phone signal and data very weak in Doncaster DN5 area. It's not the phone as WiFi is working fine. Virgin mobile signal been weak for 2 or 3 days is there an issue? I've already checked your status page no issue mentioned.
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hollibob (@hollibob) reported from Doncaster, England@virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century
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🎼 Phil Johnson (@philbaz12) reported from Doncaster, England@virginmedia trying to contact all day. Via telephone, live chat and through your app to no avail ! Can someone help
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Chris,,,, (@pidgpie) reported from Rotherham, England@virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on
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DaddyWolf (@jack_and_hardy) reported from Maltby, England@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Vampire Bait (@Antoinne73) reported from Rotherham, England141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chib Ma Nib (@chibmanib) reported@virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days
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Stephanie 🇬🇧 (@stephiejmc) reported@virginmedia Ok thanks just worried cause like see what I pay in front be ne cause can’t access your online service account . Plus just worried going under contract after 10 + years and we all know virgin widely known for fudging up on things .
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NJS (@NJS0580) reported@virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.
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Chris Ohanians (@COhanians) reported@virginmedia genuinely shocked and appalled by virgin leaving my 80 year old father in law without broadband for a week. No o2 signal so was uncontactable by family fo such a vulnerable adult. We live a couple of miles from him and we had intermittent broadband too. I went online
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NWAKIBEYA (@_Nwakibeya1) reported@virginmedia @debbiecosway85 I’m having same issue, your services has deteriorated along the years.. the app don’t work, the website don’t work either.
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mia (@miaKJKJ22) reported@virginmedia @Gregster29 How to contact you on Sunday with Internet connection issues? The router is flashing yellow since yesterday (Saturday), troubleshooting not working.
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Lynne Devlin (@lynne_devlin) reported@virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.
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lacy (@lacy123319) reported@virginmedia switch to us and we'll pay up to £250 switch fee. Oh ok.. 37 days to wait for initial installation. Oh no, wait! Let's cancel 48 hours before and Let's increase that another 55 days... what a joke of a company. No thanks felicia
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Emma Thompson (@emmathompy) reported@virginmedia I'm trying so hard to log in and see what TV and broadband package deals you can offer me but I'm in a cycle of linking to my o2 account and then a transfer link coming through and doing nothing! How can I fix this?
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BK (@red_bk13) reported@entrustTMF @virginmedia Terrible situation for that long. I'm looking at a voda offer at the mo for switching from virgin when my deal expires. They offer a router with 4g back up. It's weather your can get decent speeds where you are that matters.