Virgin Media Outage Report in Doncaster, England
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The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Doncaster, Mexborough, Sheffield, Rotherham and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster |
Wi-fi | |
| Mexborough |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
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StuN UK
(@StuN_UK) reported
from
Sheffield, England
@SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia
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Rebecca Hardy
(@RebeccaRose_B) reported
from
Doncaster, England
@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
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Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Jay🧘🏻♂️🧔🏻
(@Nude_Jay) reported
from
Sheffield, England
@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
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Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
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Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳
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Sylvia
(@slivaugh51) reported
from
Brampton Bierlow, England
@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jamboNum5) reported
@virginmedia The problem is over mobile data, I have ensured my phone allows Reddit over mobile data too. I end up using a VPN tool to use it. There was no obvious location to report this on your site, so I have resorted to twitter.
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Rob
(@justz_say_it) reported
@virginmedia can someone tell me how I can speak to a manager in the UK? I would like escalate unacceptable customer service by Virgin Media!
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UncleT
(@UncleT4T) reported
@virginmedia why is our broadband still not working this am. Went down yesterday - I noticed at 18.30. Initial response was "there is not a problem ". Then "we'll have it sorted 3am". How can we wfh with no broadband?
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Dan Meyer
(@dmeyer769) reported
@virginmedia How is best to contact you? I have multiple complaint reference numbers to discuss from several day outages occurring every month
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Carl Difford
(@CarlDifford) reported
@NeilCammies @virginmedia Try contacting sales - for some reason they answer the phone right away - and ask to be transferred. If you continue to have issues, threaten to leave and stuff gets magically sorted. If you’re in serious trouble, we have a spare router & tv box from the last time we complained.
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Andy Vernal
(@vernalequinox71) reported
What a terrible company @virginmedia is! Installation booked, external works advised complete, install appt confirmed but engineer doesn't show with no contact made to advise. Agent even lies & states hes just late. Now find prop isn't serviceable?? Will never join VM ever!!
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Ben Merriman
(@benmezz) reported
@virginmedia I've been sent a bill for £40 despite you giving me only on the day notice to collect my hub/tv boxes and the email link you provided not working. Can you assist?
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ThatMisterJ🃏 🏳️🌈
(@thatmisterj) reported
@virginmedia When one goes they all go, the router either resets itself or has something telling it to reset the connection. Everything loses connecting at the same time and every fix I know isn't working. Even the engineer said it wasn't a problem at our end.
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ThatMisterJ🃏 🏳️🌈
(@thatmisterj) reported
@virginmedia It says the same as the last few weeks of no issues in my area and yet I looking at a pc with no Internet connection for the 5th time since 8am. Its been the same fir 3 weeks now.
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SillySingh 🌈
(@t_nagz) reported
@virginmedia Your complaint system appears to be automated, they have responded without even reading the complaint C-060522591 is the reference, please advise urgently