Virgin Media Outage Report in Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Pontefract, Rotherham, Mexborough and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Pontefract |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Jason
(@Janso95) reported
from
Doncaster, England
@virginmedia I've already checked the Web tool to see if there are issues in my area and it says there aren't any known issues.
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Nick King
(@nickkingone) reported
from
Sheffield, England
@virginmedia There is no issue 😂 I’m just stating how poor HD looks compared to 4K. Roll on 2020 when you get Sky 4K content.
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TWR ✘
(@skintkidsdiscox) reported
from
Sheffield, England
@virginmedia internets having struggles help
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.
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Richard Hull
(@sonbaetaekwondo) reported
from
Sheffield, England
@virginmedia Small is not £8 for no better service
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Andy Baskeyfield
(@Whiterosesam) reported
from
Doncaster, England
@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@FatherCheesy @Danoswfc12Hall Internet down in S6 I’m afraid! Virgin Media are looking into it!
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Martin
(@martinbo1972) reported
from
Rotherham, England
@virginmedia Media! Awful talking to a call centre in another country!
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨
(@CaVaLiEr666) reported
from
Sheffield, England
@virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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jacks mum
(@jacks_mum2110) reported
from
Doncaster, England
@ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ameliamanktelow
(@ameliamanktelo1) reported
@virginmedia Well I hope when I call again someone can actually help lol was given the same advise last time nothing happened
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Ismail Abid
(@IsmailAbid) reported
Imagine paying for a service that doesn’t work and then to be told by a “Senior Technical Engineer” @virginmedia “bugger off you motherfu**er”. Excellent work on training your employees on customer service. Oh, and they don’t have a complaints department? 🥴 @Ofcom
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John Williams
(@snappy131313) reported
@virginmedia Tried phoning 2 days ago, 20 mins in a q then I hung up. Look @ your forums, there are loads of people with the same issue.
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Andi- vote for anyone BUT your current MP
(@AndreaRice54) reported
Does anyone know how to report a fault with @virginmedia ? I’ve called 150 got recorded messages taken round in circles never actually got to speak to anyone and I’m still off-line with the modem that don’t work
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Dcxtweet
(@Dcxtweet1) reported
@virginmedia Hi. I requested downgrade from m200 (volt) back to m100 as volt benefit never activated. Spoke to somebody Thursday who said change would be made. I need confirmation that you’re putting back to old m100 contract asap
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Chris Sheehan
(@chasheehan) reported
@JamesBurtt @virginmedia I’ve been with them 16 or so years and they keep cold calling me to say I’ve been a customer for 2 years, then taking up 15 minutes of my time when I’m working to convince me to increase my bill by 50% despite me saying at the start of the call I won’t be taking on more cost.
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ginzeh
(@ginzeh) reported
@silvercry @O2 @virginmedia In having an issue and both are in my name, endless circle of I'm a customer, join virgin, go on my o2, done it all and just the same thing 😭
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Shaun Chaffer
(@SocTheOracle) reported
@virginmedia Because your 3rd party company didn't install the service for the engineer but instead of phoning up to advise this they let the engineer turn up to tell me that he cant do it despite having to take a day off work for this. Then the best install they offered is the 23/12 when we
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Amy stevenson
(@xXmissamylouXx) reported
@virginmedia There is absolutely no point in calling! Either nobody can help and they’re not sure what’s happening and someone is going to call me back which they never do, or I get hung up on?? I will be cancelling my direct debit. I have never known such incompetence in my life!
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Georgie Scott
(@georgie_scott22) reported
@virginmedia @virginmedia We need to submit a complaint re. no internet via an online form? So I have to continue to incur additional data charges on my mobile phone because your call centre staff hang up when we ask to make a complaint. This is beyond ridiculous/ frustrating @MoneyTelegraph