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Virgin Media outages and service status in Doncaster, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Doncaster, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 1, 7:06 PM GMT+1.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Doncaster come from postal codes DN11 , DN4 and DN1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 5: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Doncaster, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, Doncaster, and Mexborough.

CityProblem TypeReport Time
Rotherham Total Blackout 4 days ago
Pontefract Internet 7 days ago
Doncaster Internet 7 days ago
Doncaster Phone 8 days ago

Nearby cities with recent reports

Rotherham

1 recent signals

4 days ago
Pontefract

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • RebeccaRose_B
    Rebecca Hardy (@RebeccaRose_B) reported from Doncaster, England

    @GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩

  • AdieThompson
    Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England

    @virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear

  • AndrewKerrison6
    Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

  • ReeceBryan94
    Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

  • martinbo1972
    Martin (@martinbo1972) reported from Rotherham, England

    @virginmedia Media! Awful talking to a call centre in another country!

  • AndrewKerrison6
    Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

  • JohnLawArt
    John Law (@JohnLawArt) reported from Mexborough, England

    @DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia Mobile never had it before

  • RhysDRFC
    Rhys 🇦🇹 (@RhysDRFC) reported from Doncaster, England

    Bit ironic that their name is virgin media considering how much they go down on me.

  • Janso95
    Jason (@Janso95) reported from Doncaster, England

    @virginmedia I've already checked the Web tool to see if there are issues in my area and it says there aren't any known issues.

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Media - been a customer since telewest - you hate your regulars

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

  • DrTepi
    Dr Tepi (@DrTepi) reported from Doncaster, England

    @virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • sufcben
    Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England

    @DysphasiaPV @virginmedia Product is good but customer service terrible

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

  • dale_beverley84
    dale beverley (@dale_beverley84) reported from Wombwell, England

    @virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Khushal
    K (@Khushal) reported

    @RizWanKenobi_ Everyone’s on OpenReach lines, but I was with Sky first & their setup alone took 6 weeks cos they’re too incompetent though service was okayish. Now with Virgin Media for 3 years and paying for 1 gig to get a 500 Mbps download speed. Complained repeatedly but nothing happens.

  • BadDice_Podcast
    Ben Curry (@BadDice_Podcast) reported

    @virginmedia I’m trying to get a quote for a broadband renewal and finding it difficult. Can you help.

  • zeno001
    Alan Henness (@zeno001) reported

    @O2 I did that yesterday but got bogged down in setting up a virginmedia/o2 account rabbit hole. It was a nightmare. There are no new notifications there.

  • kcranebda
    Keivin Crane (@kcranebda) reported

    @virginmedia being called out! A word of advice. Do NOT use their one switch system. This system is NOT one switch. They promise you get to keep things like your old number. That’s a lie. Poor customer service. They don’t keep their promises. They should run for PM of the UK!

  • carrie_walsh_
    Carrie Walsh (@carrie_walsh_) reported

    @virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?

  • dobbin1957
    Dobbin1957 (@dobbin1957) reported

    @waughzone @virginmedia Agreed. Our broadband, TV, and landline has been off for 36 hours and won’t be back for another 24!! Chirpy but infrequent and meaningless communication from Virgin to tell me how hard they are trying to fix the problem whilst continually delaying the time it will be fixed.

  • irishbazdev
    Barry Devlin (@irishbazdev) reported

    @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

  • craywanderers
    Come On You Wands (@craywanderers) reported

    @MoMohler We've got a mirror above our fireplace. Terrible reception on it for FreeSat and Virgin Media.

  • DeliJoJ82464825
    Daviad Lee (@DeliJoJ82464825) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • waughzone
    Duncan Waugh (@waughzone) reported

    @dobbin1957 @virginmedia I struggle to get any communication from @virginmedia at all but then, when they did communicate, it contained blatant lies saying they had fixed the issue and an engineer had been out (neither of those things happened).