Virgin Media outages and service status in Doncaster, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Pontefract, and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 days ago |
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Internet | 13 days ago |
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Wi-fi | 2 months ago |
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TV | 2 months ago |
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Wi-fi | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Sam Millington (@cranworth791) reported from Rawmarsh, England@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Mark Powell (@Mark_D_Powell) reported from Doncaster, EnglandAwful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Mark Powell (@Mark_D_Powell) reported from Doncaster, England@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Chris,,,, (@pidgpie) reported from Rotherham, England@virginmedia mandatory internet down again S65
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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🎼 Phil Johnson (@philbaz12) reported from Doncaster, England@virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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paul whittick (@whittickdiver) reported from Sprotbrough, England@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, EnglandNot happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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Anita Whittaker (@summitsleap) reported from Conisbrough, EnglandIf you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
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Mark Littlewood (@MarkRover) reported from Doncaster, England@virginmedia hi mobile phone signal and data very weak in Doncaster DN5 area. It's not the phone as WiFi is working fine. Virgin mobile signal been weak for 2 or 3 days is there an issue? I've already checked your status page no issue mentioned.
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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diaᵥ永 (@diaaafpjs) reportedis anyone else’s @instagram @WhatsApp @virginmedia down🤨
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Patricia Giles-Page (@PatriciaGilesP1) reportedWhat a nightmare trying to get through to Vodafone, was thinking of movong from Virgin media to Vodafone, after trying numerous times to speak to someone, holding for over 39 mins and then cut off, I couldn't imagine moving to a company with such bad customer service. #Vodafone
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SpydaLog2020 (@SpydaLog) reported@virginmedia Service line says no issues and just tried calling faults team, they're extremely busy which suggests there are a lot of people experiencing faults right now so am getting no where, I want answers not to sit on queues on webchat or phone, quick enough to want the money....
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Sez Erol (@sezelerol) reported@virginmedia are you experiencing network issues? My WiFi connection has been down for over 20mins now.
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T (@thomas5i9) reported@virginmedia I have it says the signal is ‘good’ in other rooms but the speed is still very low when doing a speed test. The router WiFi range mustn’t be very good. Is there any different routers or boosters available ?
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Nikki Valid (@NikValid) reported@virginmedia I believe so! FB, IG & Whatsapp are currently down😬
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TommyTipps_ (@Tommytipps_) reportedHmmm weird things going on tonight, signal keeps losing 4g all of fb owned social media apps down virgin media keeps playing up, wtf!!
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Sue Reynolds (@Reynoldsgang) reported@O2 I would@like@to change my tarring but I would like to know more about o2 + virgin media customer tariffs
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FJG (@FranNamStyle) reported from Leeds, England@virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.
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Rosie Wilby (@rosiewilby) reported@virginmedia What is going on? I still haven’t heard anything. Can you please help?