Virgin Media Outage Report in Doncaster, England
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The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Mexborough, Sheffield, Doncaster and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Mexborough |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Sheffield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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adam
(@Adz_lufc) reported
from
Wentworth, England
@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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Jackie 🤍
(@Jackielindak) reported
from
Doncaster, England
@virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving
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Jackie 🤍
(@Jackielindak) reported
from
Doncaster, England
@virginmedia how long does someone need to be on hold for, all I want to do if cancel my contract, WhatsApp is just as bad! Also want to complain about my bill going up for no reason 4th month in a row!!!!
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lynsey connell
(@lohan08) reported
@virginmedia Yp17lhy he has now moved but he was so rude. How do I make a complaint. I asked him to not park over people drive in future as it entrapment. I was told it doesn't matter and he was that long!! I said my 2 children one of which is disabled have no been left in cold and dark 1/2
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Taylor
(@TaylorG03) reported
@virginmedia No I was given Area Support no. 0800 052 5738. Was told someone would call me back within 24hrs. So far no call back.
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Mary-Christmas 🤶🥂👑❤️💋✨☘️
(@theglamchop) reported
from
Garrane, Munster
@virginmedia hugely grateful to Ezinna today who was a top guy in sorting out my problem . He was patient and retained a customer 🙌🏻
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Joss
(@jds_SaintAllan) reported
@dazcookcook @virginmedia 1/of 2 Hi darrel, I’ve been on &off the phone to VM since 10.30am I have been told by three separate departments at virgin Media, mobile care, cable department etc that THERE IS AN ISSUE, and they said the outage will NOT be fixed until 20th December!
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liz
(@Ecmoy) reported
is the cisco call center music pausing or has my virgin media customer service call dropped for the second time? when will the suffering end? when will we know peace.
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Sarah Batten
(@sarahabatten) reported
@virginmedia I’ve had no broadband since 3pm on Wednesday, the tracker keeps saying someone is fixing it but they clearly haven’t! Help please!
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Carl
(@CarlmMorton) reported
from
Derbyshire, England
@virginmedia You also told me on Tuesday that you had fixed the network issues.
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🌸🇫🇷
(@CHXN3L) reported
so i’m not the only one having problems with my virgin media wifi? Sigh
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Mitchell Thomas
(@Mitchell_Drones) reported
@virginmedia It’s irrelevant now as the account has since been suspended but I want my bill wiped as I have plenty of warning via phone and whatsapp that I wanted to shut down my account and you contined to bill me.
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Jeff Pratley
(@Pratjeffley) reported
@virginmedia 04: I then called your call centre to terminate my contract, as I was getting nowhere. I was passed to the retentions department, who assured me that they could arrange a contract which I would find agreeable, and did so.