Virgin Media Outage Report in Doncaster, England
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The latest reports from users having issues in Doncaster come from postal codes DN4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Doncaster, Mexborough and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Rotherham |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Sheffield |
Wi-fi | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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adam
(@Adz_lufc) reported
from
Wentworth, England
@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Jackie 🤍
(@Jackielindak) reported
from
Doncaster, England
@virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Jackie 🤍
(@Jackielindak) reported
from
Doncaster, England
@virginmedia how long does someone need to be on hold for, all I want to do if cancel my contract, WhatsApp is just as bad! Also want to complain about my bill going up for no reason 4th month in a row!!!!
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carina Crain
(@mummycrain) reported
@virginmedia Can you please let me have the details for who to contact and an address for complaints. You're expecting to charge more when you've not delivered delivered service - good luck.
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Min Kim
(@kinyy) reported
@virginmedia But now 5G is missing and the other one goes super slow. I work from home and I can’t even upload one file properly. Can i have someone to visit and fix it?
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FM
(@Fred_Mullin) reported
@virginmedia VM have been very kind explaining THEIR needs. Was rather hoping they’d recognise and act towards ours. I would HATE to rely on VM in an emergency.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
Well that was a painful call, but I've managed to half my TV/broadband bill with no reduction in service. Companies like Virgin Media and Sky really make it hard with ridiculously complicated and opaque price structure and punish loyal customers
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Laura Austin
(@laura_a_austin) reported
Terrible customer service from @virginmedia no help from customer service, form to register complaint will not submit. Can’t help with issues with their delivery partner @YodelOnline so I must wait at home indefinitely from 7am - 9pm. Level of service worth the price increases?
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Chris Worthington
(@ChRiSBoBBB) reported
@virginmedia I've been waiting on customer service line 150 for over an hour and then the phone call gets cut off and I have to start all again, how can I talk to someone!
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Kenny Hoggan
(@KennyHoggan) reported
Only been waiting 2 hours for a “retention expert” to reply in the chat @virginmedia Previously spoke to another member of the team who offered a number of terrible packages. What a hassle to try and cancel a contract.
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Elle
(@elle__tay) reported
@virginmedia No, but almost every day before that since the 23rd of December, yes. Tried your live chat, but not only am I almost out of data, its just a bot replying and won't even let me type in the problem. Only click options, none of which are relevant
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Aaron
(@azzamelion123) reported
@virginmedia Well it is that simple, if you all work for Virgin Media then all you need to do is send an email asking customer service to call a customer. Maybe @LutzSchueler has access to company emails and maybe could send an email on your behalf? No one calls me back, this is the issue!!!
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the italian shetland pony
(@franco_vernava) reported
@elle__tay @virginmedia i am having exactly the same problem!