Virgin Media Outage Report in Brinsworth, Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Brinsworth, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, Doncaster, Barnsley and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Rotherham |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brinsworth, England
Latest outage, problems and issue reports in Brinsworth and nearby locations:
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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Jackie 🤍
(@Jackielindak) reported
from
Doncaster, England
@virginmedia how long does someone need to be on hold for, all I want to do if cancel my contract, WhatsApp is just as bad! Also want to complain about my bill going up for no reason 4th month in a row!!!!
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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Martin Spiers
(@martinaspiers) reported
from
Oughtibridge, England
@virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Gary Steele
(@steeleygash) reported
from
Barnsley, England
@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Jackie 🤍
(@Jackielindak) reported
from
Doncaster, England
@virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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adam
(@Adz_lufc) reported
from
Wentworth, England
@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia why am h getting the message that my cable is broken
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Mascilo
(@JessLMas) reported
So glad the YouTube Stream is now working my stream from the virgin media app was awful
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Molly R
(@Molpol) reported
In a horrible week, here's a friendly neighbourhood shoutout to every South Londoner whose @virginmedia broadband has been out for not too far off 36 hours. Everyone in our flat but the baby is jonesing for it in a way that's borderline embarrassing.
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Bus Tales NE. ♂️
(@BusTalesNE) reported
@virginmedia if there is a problem in my area (your staff told me) why is your website saying everything is good but I still have no Internet since 11am??
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Honestly @virginmedia has to be the biggest load of **** ever. We never have WiFi, even the TV that’s hooked up to the Ethernet cable isn’t working. At least once a day the WiFi drops. We live in Bristol, not the ******* outback
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FanDebbieDozy
(@FanDebbieDozy) reported
@virginmedia we have lost tv and broadband? In London SW9. My neighbour rang yesterday and was told it would be up and running again by 10am this morning. Nothing yet? Any idea what the problem is?
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James
(@jibhibcrm) reported
@virginmedia Please see my other tweets. Clearly, the remote attempts being made are either further causing issues on the line or are not working given the fact they have not been able to identify the issue. I’ve already raised a complaint, but that doesn’t change the position I’m in does it.
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Phil Cripps
(@phil_cripps) reported
@virginmedia Hi for the last 12 weeks now I have been phoning customer care for issues to my on demand and blocking out of signal on my TV package I have phoned at least 15 times now that is over 19 hours hanging on the phone and getting frustrated and still the issue is not rectified
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mb
(@mb_gohard) reported
@virginmedia fix ur ******* network
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Rick
(@RickC45h) reported
@virginmedia still waiting for a response. Customer service in any form is quite frankly awful.
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Will
(@JesterinBlack) reported
@virginmedia Well...issues again with broadband, service status keeps saying an engineer is working on it but haven't seen any sign of the engineer at the connection box over the last 24hrs+. Last time I had my service cut due to VM deciding to connect another customer and give them my line