Virgin Media Outage Report in Brinsworth, Rotherham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brinsworth, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Worksop, Barnsley, Chesterfield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Doncaster |
Wi-fi | |
| Worksop |
Internet | |
| Barnsley |
Internet | |
| Chesterfield |
TV | |
| Sheffield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brinsworth, England
Latest outage, problems and issue reports in Brinsworth and nearby locations:
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia why am h getting the message that my cable is broken
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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adam
(@Adz_lufc) reported
from
Wentworth, England
@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Jackie 🤍
(@Jackielindak) reported
from
Doncaster, England
@virginmedia how long does someone need to be on hold for, all I want to do if cancel my contract, WhatsApp is just as bad! Also want to complain about my bill going up for no reason 4th month in a row!!!!
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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Jackie 🤍
(@Jackielindak) reported
from
Doncaster, England
@virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Martin Spiers
(@martinaspiers) reported
from
Oughtibridge, England
@virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark ncfc Healey
(@markhealey73) reported
@philzlow_key @virginmedia There great a lot better than the rest and in rain there's no problem like others. We get 200+ upload speed and 25+ download.
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PotteringByBike
(@ByPottering) reported
@virginmedia Waiting time of an hour. Really disappointed with this service.
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Paul Briggs
(@Paulatthehollow) reported
@virginmedia Hi, not area issues. The issue is connection between TiVo box V6 not connecting to each other. Your operators say that can see the fault and it needs a technician.
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Marie Jones
(@mnj0nes) reported
@virginmedia Still no response from your team. One of the worst things customer service businesses do is to tell customers they'll get a callback and then not bother to call.
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Israel Keys Barber Shop
(@IKBarberShop) reported
@virginmedia You can provide me an email you will personally monitor to send my details. Id even be happy to provide you with a phone number to call me on... IF you're willing to TRULY help me resolve this as opposed to sending me standard wording tweets...
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Oirish Dave
(@D_JACK01) reported
@virginmedia Down since 11am - confirmed down via your link, although no reason for outage is supplied
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Diary:
(@deanslogash) reported
@virginmedia Have been trying to change the billing name so the correct person is legally responsible for ages. Your only solution is for us to incur a £245 cancelation fee before restarting the contract. You can't help over Twitter. Your CS team has escalated the complaint. @MoneyTelegraph
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Diary:
(@deanslogash) reported
@virginmedia @MoneyTelegraph Yeah, I've tried that... and spoken to agents... Your solution is to charge customers a £245 cancellation fee only to restart their contract immediately after - all for just wanting to change the name on the bill. I'm tweeting to warn other customers.
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Tom
(@T1Viper) reported
@virginmedia Just as useless a reply as I was expecting. Your customer service is shockingly bad. I wish your conglomerate had never bought the small independent fibre company I was with. They knew how to treat customers with respect
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Hither Green IT
(@HitherGreenIT) reported
@virginmedia I'd rather discuss it with the person that reads my letter - it is three pages long and this is just one of a number of issues it addresses with Virgin Media. That will be all for now.