Virgin Media Outage Report in Rawmarsh, Rotherham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rawmarsh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rawmarsh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Rawmarsh, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Dronfield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rawmarsh, England
Latest outage, problems and issue reports in Rawmarsh and nearby locations:
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Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way
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Lewis H
(@LewisH90) reported
from
Darton, England
Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.
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StuN UK
(@StuN_UK) reported
from
Sheffield, England
@SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia
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Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳
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Rebecca Hardy
(@RebeccaRose_B) reported
from
Doncaster, England
@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Jay🧘🏻♂️🧔🏻
(@Nude_Jay) reported
from
Sheffield, England
@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
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Curt Davies
(@curt_curtdavies) reported
from
Conisbrough, England
@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Denis Rowley
(@RowleyDenis) reported
@virginmedia I did that. Was passed between departments and now been told it will be back on in 48 hours so my wife and I miss work for 2 days for nothing. Oh and we're not entitled to compensation unless it's off for more than 48 hours. Utterly pathetic service
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Eggroll👍🇬🇧🇯🇵
(@Eggroll_Shogun) reported
@virginmedia She was given a complaint reference through the automated system. But in nearly two months since the formal complaint, she has not been contacted. Hence, we will go to the ombudsman as soon as we are able.
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shy
(@shy58275766) reported
@virginmedia hi my bill has been taken out twice and my wifi has been down since 1am
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Tygs
(@hamsterjamm) reported
@virginmedia Exactly the same. Broadband cuts out during the day for short moments. I've just identified this as I've switched mobile data off on my phone. Tv went down for about 50 minutes at 8.05 pm last night.
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JustJess ✈️
(@JessLeigh_Price) reported
@virginmedia It's a issue on all devices. It's been cutting off recently quite frequently. But this is the first time we have lost Internet completely. Our hub 3 just blinks green even if we reboot it.
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Wayne Bristow
(@therealwannieb) reported
@virginmedia I'll see how the router holds up, to whether I cancel the engineer
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David Hawkins
(@superssonic) reported
@virginmedia No just normal power on light but for days it was flashing green arrows and green wifi then came back for a bit. Service status says no issues but a test on my hub says there is a area issue. Today just power light and no internet
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Steve M
(@SteveMa92687440) reported
@virginmedia I’ve called you twice today to delete service and twice I’ve been cutoff - is this a scam?
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fred hancock
(@gardener092) reported
@virginmedia when is someone going to repair our phone, tried to report it, all you get is someone telling you to switch off for 5 minutes then all will be well. Either fix it or I will cancel.
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Robert Wiggins
(@bwiggins439) reported
@virginmedia my broadband keeps dropping out while on video chat,I was promised new cabling to house but not done sub standard service.