Virgin Media Outage Report in Rawmarsh, Rotherham, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Rawmarsh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rawmarsh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Rawmarsh, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Barnsley, Doncaster, and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 13 hours ago |
|
Sheffield
|
Internet | 2 days ago |
|
Sheffield
|
Internet | 3 days ago |
|
Rotherham
|
Internet | 5 days ago |
|
Sheffield
|
Wi-fi | 5 days ago |
|
Sheffield
|
TV | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rawmarsh, England
Latest outage, problems and issue reports in Rawmarsh and nearby locations:
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Calming Chameleon (@Mashcat) reported from Sheffield, England@koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Stefan Sladek (@stefansladek) reported from Rossington, England@virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.
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Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
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Norman Perrin (@CEjottings) reported from Sheffield, England@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
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Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England@virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?
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Calming Chameleon (@Mashcat) reported from Sheffield, England@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
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Paul (@paul_gibbo921) reported from Worksop, England@virginmedia your customer service is appalling i only wanted to remove skysports and by sports from my current package but now im thinking of cancelling the whole lot absolute joke of a company
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Mark Powell (@Mark_D_Powell) reported from Doncaster, England@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Calming Chameleon (@Mashcat) reported from Sheffield, England@virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please
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Mark Powell (@Mark_D_Powell) reported from Doncaster, EnglandAwful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
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Angelina Perrett (@liaryredhead) reported from Sheffield, England@virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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john leesley (@JohnLeesley) reported from Sheffield, England@virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Kendrick (@kingbob01) reported@virginmedia Hi .. no my dad is complety deaf and has a brain injury so my mum had to deal with these sort of things and is not in good health herself. She wanted to cancel from the 19th April as I have found her another supplier that can give her what she has now with you for half the price.
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mike (@mikejhemsley) reported@virginmedia The hotspots in the link are different mobile providers. Are you advising me to change my mobile phone contract? If not, please do let me know how I'm supposed to access another company's TfL wifi service.
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Gianni Z™ (@Ilscuro) reported@virginmedia That number doesn't work lol, so I called your so called customer service on different one and guess what? I was on hold for 30 mins then got cut off, I need my phone and Internet working if its not sorted 2day direct debit will be cancelled and I will try find another provider
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Kevin Johns (@Berlinseshdmtv) reportedYou know what, it would have been courteous to have asked me to turn the box off and on again as a bare minimum (which I have done) or just a “sorry I don’t know” but nothing at all is a crap way to treat folks that actually pay your salary @virginmedia
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BT (@malonetoone) reported@virginmedia N7 6PH. On corner of Roden Street and Hertslet Road. I can get the number later. People have been dumping things on it already and given we’ve had loads of issues with service it seems worrying.
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Grant💙 (@gHuporanj69) reported@mrsanitaparis @ruskin147 @virginmedia Ditto, no problems here!
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Adrian Mack 💙 (@graveneycl) reported@virginmedia Still the same - I can get the complaint bot but not a specific webchat
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Helena 1 half of artninetwo (@HelenaknownasH) reportedSo 2 blokes from MJQuinn have blocked me in my drive, put up bollards in front of my neighbour and blocked them in while they saw into the pavement. They have @virginmedia sign in the windscreen. No warning of this & we couldn’t get out now if we wanted? #nocourtesy #rude
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cnc stuff (@mycncstuff) reported@virginmedia went to cancel my business contract as getting less than half the speed we are paying for to be told it’s 90 days and they don’t guarantee speeds. They couldn’t give a monkeys about it. #poorservice
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Arlene (@ArleneH48169104) reported@virginmedia I've tried to call and there is just an automated service saying we know there's an issue and goodbye. No further info provided.