Virgin Media Outage Report in Conisbrough, Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Conisbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Conisbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Conisbrough, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Doncaster, Sheffield, Rotherham and Barnsley.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Wi-fi | ||
Total Blackout | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Conisbrough, England
Latest outage, problems and issue reports in Conisbrough and nearby locations:
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Stefan Sladek (@stefansladek) reported from Rossington, England
@virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England
@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
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Jordan Reid (@JordRd) reported from Sheffield, England
@virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether
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Mark Powell (@Mark_D_Powell) reported from Doncaster, England
@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Jordan Reid (@JordRd) reported from Sheffield, England
@virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way
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Paul Milnes (@apmilnes) reported from Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Paul Milnes (@apmilnes) reported from Armthorpe, England
@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Jordan Reid (@JordRd) reported from Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
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Norman Perrin (@CEjottings) reported from Sheffield, England
@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
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Paul Milnes (@apmilnes) reported from Armthorpe, England
@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Anita Whittaker (@summitsleap) reported from Conisbrough, England
@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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Dennis Ward 🏴 (@Wardyology) reported from Armthorpe, England
@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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Paul Milnes (@apmilnes) reported from Armthorpe, England
@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Curt Davies (@curt_curtdavies) reported from Conisbrough, England
@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
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Mark Powell (@Mark_D_Powell) reported from Doncaster, England
Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Paul Milnes (@apmilnes) reported from Armthorpe, England
@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England
@virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?
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Abigail Briggs (@AbigailBriggs_) reported from Sheffield, England
@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
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Calming Chameleon (@Mashcat) reported from Sheffield, England
@virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please
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john leesley (@JohnLeesley) reported from Sheffield, England
@virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Most Powerful Gamer (@ilovecrack43) reported
@virginmedia Internets been out for a few hours and I'm unable to get a number to contact support. Some help would be nice
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Robin (@Fallout180180) reported
@virginmedia hi, can you tell me what the problem is with broadband in gl3 area please. Been down almost 2 hours now.
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𝕻𝖔𝖈𝖐𝖊𝖙𝕲𝖔𝖙𝖍 (@MissLMunster) reported
@virginmedia I'm trying to contact you and it's actually impossible to get any help. Your WhatsApp "help" isn't fit for purpose and they're rude. I've just spent 15 mins on the phone, pressing a million numbers, had to repeat it all and finally, I was informed I'd be put through
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S H D (@sashaholly_) reported
@virginmedia I cannot deal with the constant connection loss while I’m working from home. Is there a known issue in the SE9 area?
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S.T.A.R Consultancy and Training Ltd (@JangKayani) reported
@virginmedia … so I have a fault with my broadband I have contacted you again and have been on hold for 30 mins then I am diverted to another department. I have to go through security again and then you disconnect the call. What a great service you provide.
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We won't need eyes where we're going (@Kebab_and_Chips) reported
@virginmedia Is this account for Customer services queries as well?
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Paul McClure (@chiefmackers) reported
@virginmedia Have spoke to them on that number more times than I can count now. If I’m lucky enough to get through, that call centre will tell me that it’s outta their control & theyll send an email to the outside contractors. Will tell me they’ll call me back to let update me, but never will
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Becky D (@Bex2016) reported
@virginmedia Not good enough I’m afraid, I have already tried the WhatsApp route and that didn’t work either. I’d like a manager to call me please. If this doesn’t work, I’ll be making a formal complaint later today
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Karrie H-R 🏳️🌈 (@KarrieH_R) reported
@virginmedia I’m struggling to get help with a new order. I signed up to a broadband contract with virgin on the 26.7.22. I was due to receive my router etc on 22.8.22 but haven’t had anything. I keep getting cut off when I try to ring customer service.
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NicolaHalton (@halton_nicola) reported
@virginmedia Mmm, doesn’t seem like great customer service….