Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Internet	13 hours ago
Sheffield	TV	3 days ago
Sheffield	Total Blackout	6 days ago
Barnsley	Wi-fi	8 days ago
Barnsley	Internet	11 days ago
Barnsley	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Sam Watts (@SamWatt30745054) reported 2 minutes ago from Barnsley, England

  @virginmedia No it didn’t help, what is the score SL V England John

• 
  Reece Bryan (@ReeceBryan94) reported 4 minutes ago from Wombwell, England

  @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

• 
  Victims Voice (@victimsvoice73) reported 6 minutes ago from Sheffield, England

  @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

• 
  Barry Wilkinson (@millersfm2011) reported 8 minutes ago from Conisbrough, England

  @virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 9 minutes ago from Barnsley, England

  @virginmedia Yes but can never get through via phone

• 
  Mr Riddlesworth (@mrriddlesworth) reported 11 minutes ago from Rotherham, England

  @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

• 
  Mark Bell (@67BLADE) reported 13 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

• 
  Andrew Poppleton 💙 (@popsgolf) reported 18 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 19 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  Claire Stewart (@chococlaire77) reported 21 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  Reece Bryan (@ReeceBryan94) reported 21 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  GiinaGii 🐱🌿 (@giinagii) reported 24 minutes ago from Sheffield, England

  @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

• 
  Prof Maddy Arden (@maddyarden) reported 34 minutes ago from Sheffield, England

  @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 48 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  V-Bull (@VanceBulla) reported 55 minutes ago from Brampton Bierlow, England

  @virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service

• 
  Peter Boardman (@peterboardman64) reported 56 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  GiinaGii 🐱 (@giinagii) reported 57 minutes ago from Sheffield, England

  @Condieflyy My virgin media went down this morning too 👀

• 
  Reece Bryan (@ReeceBryan94) reported 57 minutes ago from Wombwell, England

  @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

• 
  Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported 58 minutes ago from Brampton Bierlow, England

  @DysphasiaPV @virginmedia Product is good but customer service terrible

• 
  Ben Brailsford (@benbrailsford) reported 60 minutes ago from Sheffield, England

  @virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dale Ash (@discoDA1875) reported 4 minutes ago

  @virginmedia Sky Sports Plus not working. Sort it out.

• 
  Cailìn-deas 🇮🇪💚 (@Cailndeas260812) reported 8 minutes ago

  @nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia

• 
  C (@V4RSTAPP4N) reported 9 minutes ago

  @TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it

• 
  Caitlin (@ca100593) reported 10 minutes ago

  @virginmedia my internets not been working for days and neighbours in my area having same issue , glasgow area G76 is this issue being dealt with?

• 
  ⚛️ 🏴‍☠️BlackFeared🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Loftusm24) reported 11 minutes ago

  @virginmedia since the six week holidays have started you're internet as been absolute ****.....

• 
  Footy (@Footy1492) reported 13 minutes ago

  @unspeakable28 And virgin media news shuts down at weekends and bank holidays.

• 
  nurseybird (@nurseybird1) reported 13 minutes ago

  @ZiaYusufUK I spent morning after morning on the phone trying to cancel Virgin media. Reduced me to tears eventually. Id welcome this move

• 
  It's Ahmad (@AhmadX_Official) reported 17 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  ThatGoku (@ThatFoxGoku) reported 17 minutes ago

  Virgin Media down again in my area. Was looking forward to streaming today. Good job it’s not my livelihood. Imagine being a big streamer earning thousands a day and this happens. That’d be a big compensation bill going to #virginmedia

• 
  🦐THE Lexi! (@HSTSKaczynski) reported 18 minutes ago

  @0kbps i got my internet bill cut in half for the exact same speeds just by calling up the scottish line of virgin media and the guy immediately like "yeah mate i can offer you this deal instead" lmao. internet companies are such a damn joke