Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S1, S5, S2, S8 and S6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 03/10/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield TV
United KingdomSheffield Wi-fi
United KingdomBarnsley Total Blackout
United KingdomBarnsley Internet
United KingdomSheffield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    @virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before

  • HarlamTK Harlam - TK (@HarlamTK) reported from Sheffield, England

    Sorry for the stream issues tonight and having to cut it short but @virginmedia is being intermittent at best and drop my connection 3 times so I had to call it a night. Hopefully all will back to normal tomorrow after @That_King_Thing recording 👍🏻

  • martinbo1972 Martin (@martinbo1972) reported from Rotherham, England

    @virginmedia Media! Awful talking to a call centre in another country!

  • sonbaetaekwondo Richard Hull (@sonbaetaekwondo) reported from Sheffield, England

    @virginmedia Small is not £8 for no better service

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia Mobile never had it before

  • sophiechxx 🌻 𝒔𝒐𝒑𝒉 🌻 (@sophiechxx) reported from Hoyland Nether, England

    @virginmedia According to ur website there aren’t any issues within my area so not only was I hung up on I was lied to as well. Now my password is apparently wrong and won’t let me change it on the website. Just wanna cancel the contract to be honest, no help whatsoever.

  • DebbieCock Debbie Cockerill (@DebbieCock) reported from Barnsley, England

    @virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke

  • skintkidsdiscox TWR ✘ (@skintkidsdiscox) reported from Sheffield, England

    @virginmedia internets having struggles help

  • Mashcat Karma Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service

  • nickkingone Nick King (@nickkingone) reported from Sheffield, England

    @virginmedia There is no issue 😂 I’m just stating how poor HD looks compared to 4K. Roll on 2020 when you get Sky 4K content.

  • dubblow7 Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England

    @FatherCheesy @Danoswfc12Hall Internet down in S6 I’m afraid! Virgin Media are looking into it!

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • CaVaLiEr666 ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨 (@CaVaLiEr666) reported from Sheffield, England

    @virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened

  • HarlamTK Harlam - TK (@HarlamTK) reported from Sheffield, England

    Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch

  • sufcben Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.

  • sufcben Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • traceofcakes Traceofcakes (@traceofcakes) reported

    @virginmedia could someone contact me please regarding no service. Thank you

  • Dawesy10 Aaron Dawes (@Dawesy10) reported

    @virginmedia It would of been nice to reply 17hrs ago. Sorted now. Your becoming really bad tho. Losing channels and Internet drops every day

  • SaraletitiaP Sara Letitia Patrick (@SaraletitiaP) reported

    @virginmedia worst broadband provider ever!! Had problems with **** connection from day 1. Months later nobody bothers to call back or help. I’m paying for a service which I’m not getting, cannot wait to leave

  • NB_Libertas Nicholas Barnett (@NB_Libertas) reported

    @virginmedia I have no wifi and internet keeps dropping. I was promised a call back to arrange an engineer but never get a call back despite promises

  • paul5132 Paul Taylor (@paul5132) reported

    @virginmedia The issue is your overcharging me and have completely ignored that point

  • german_beckmann Germán Beckmann (@german_beckmann) reported

    @virginmedia It’s been more than 3 days and still no solution. In fact, I’ve spotted a flaw in your reconnection process. If you’d like to find more about it give me a call. You’ve got my phone number.

  • LucyICM Lucy Crouch-Myers (@LucyICM) reported

    @virginmedia So, if it is at 350 through cable then the router is the problem? Then there is the second problem of the daily internet black outs

  • gomonline Alan Rogers (@gomonline) reported

    @virginmedia Here's our customer complaint number C-0704211575. Supposedly been passed to the Install Damage team but we have heard nothing since. Time - and patience - running out.

  • pjay_100 Pjay100 (@pjay_100) reported from Luton, England

    I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now

  • LucyICM Lucy Crouch-Myers (@LucyICM) reported

    @virginmedia Since it’s been so long and many letters, may I skip the community and go straight to a real person who can come and help us? We have spent a lot of time asking for help. Can you put me in touch with a person who has the power to arrange this? Maybe @richardbranson ?