Virgin Media

Virgin Media Outage Report in Sheffield, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Sheffield come from postal codes S5, S2, S1, S6 and S7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 03/06/2026 13:35

March 06: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, Rotherham and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomBarnsley Total Blackout
United KingdomBarnsley Internet
United KingdomSheffield TV
United KingdomBarnsley Internet
United KingdomChesterfield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • RomegouxLouis Louis Romégoux (@RomegouxLouis) reported from Sheffield, England

    @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

  • andyksheffield Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

  • alexwhit3head_ Alex (@alexwhit3head_) reported from Sheffield, England

    Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

  • SamWatt30745054 Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia No it didn’t help, what is the score SL V England John

  • SamWatt30745054 Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

  • andyksheffield Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

  • GAMINGDRAGONUK GAMING DRAGON (@GAMINGDRAGONUK) reported from Hoyland Nether, England

    @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tripqod david (@tripqod) reported

    @PandaAkagi @virginmedia So sorry about that,I have had similar issues like that before,but cr4ckware on Instagram helped me out,he’s a genius

  • Kodi_Sue_Mickey Sue Underhill (@Kodi_Sue_Mickey) reported

    @MurphyandToby @virginmedia Oh no my sister in law had terrible trouble with them to🙏

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @virginmedia Resolved for 40 minutes then back to square one, either the WiFi cannot even be found or it's great but with no internet connection, an ongoing issue for over a year, two new hubs (still the older style) everytime there's a rain storm it dies, but they say there's no issues 😡

  • EN_Bull Ethan Norfolk (@EN_Bull) reported

    @virginmedia I’ve been through the same process again and each time I get a copy and paste message saying “my manager is away at the moment and will contact you in 2 hours”. I’m not interested in speaking to a manager I either want the handset or to cancel but you’re refusing either…..

  • amar_maheshwary Amar (@amar_maheshwary) reported

    @virginmedia first time hearing about your connect app..your team has forcefully closed the complaint without checking even if the solution works for me it even..😥😥 voila..a bug was raised by the tester but the developer has just gone ahead and closed it without providing a fix 🥺

  • Matt_Dady Matt LE Dad (@Matt_Dady) reported

    @virginmedia Already did in the first instance and engineer was booked i got the following: Hi, it's Virgin Media. A technician will be with you 08/11 between 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then. At 730am followed by…

  • shanaacrossing Shannon ♡ (@shanaacrossing) reported

    @virginmedia I believe my grandfather called you as he’s not tech savvy so doesn’t really log into his account. He was told it’s an issue with the PO8 area itself.

  • NellieBousie Nellie Bousie (@NellieBousie) reported

    @virginmedia Still down, booked an engineer to come out tomorrow

  • juliestevens2 julie delaire (@juliestevens2) reported

    @virginmedia @SteveFoxAST I'd just be happy with the service I pay for being delivered , TV down since yesterday and now internet as well ... Not good enough

  • PandaAkagi AkagiPanda 🐼 PNG VTuber 🤍 (@PandaAkagi) reported

    @virginmedia It is webmail. I can log into My Virgin Media, but I cannot access my emails via the "Email" link at the top, or via the URL directly. I have cleared browser cache, tried a 2nd PC, and reset my password which is what I was advised to do when I had a different issue previously.