Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Chesterfield, and Rotherham.

City	Problem Type	Report Time
Barnsley	Internet	17 hours ago
Sheffield	Wi-fi	2 days ago
Sheffield	Internet	3 days ago
Barnsley	Total Blackout	4 days ago
Barnsley	Internet	4 days ago
Sheffield	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Chris,,,, (@pidgpie) reported 9 seconds ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

• 
  Ian Naylor (@ianpnaylor) reported 7 minutes ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

• 
  John Murphy (@John_murphy1) reported 9 minutes ago from Sheffield, England

  @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

• 
  John Armitage (@ArmitageJohn) reported 20 minutes ago from Sheffield, England

  @virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!

• 
  Tom “Harlam” King (@HarlamTK) reported 21 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  Andrew Poppleton 💙 (@popsgolf) reported 26 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

• 
  Reece Bryan (@ReeceBryan94) reported 30 minutes ago from Wombwell, England

  @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

• 
  Amy 🦉 (@Amy_1867) reported 31 minutes ago from Sheffield, England

  @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 34 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  Andrew Kerrison (@AndrewKerrison6) reported 36 minutes ago from Rotherham, England

  @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 38 minutes ago from Barnsley, England

  @virginmedia Yes but can never get through via phone

• 
  Victims Voice (@victimsvoice73) reported 42 minutes ago from Sheffield, England

  @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 44 minutes ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

• 
  John Murphy (@John_murphy1) reported 46 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  Ian Naylor (@ianpnaylor) reported 51 minutes ago from Sheffield, England

  @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

• 
  Victims Voice (@victimsvoice73) reported 52 minutes ago from Sheffield, England

  @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

• 
  Amanda Brightmore (@mandybaps1) reported 53 minutes ago from Sheffield, England

  @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

• 
  Mrs c (@w47carr) reported 53 minutes ago from Barnsley, England

  @virginmedia why am h getting the message that my cable is broken

• 
  simon parkinson (@parky1021) reported 57 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  GiinaGii 🐱🌿 (@giinagii) reported 59 minutes ago from Sheffield, England

  @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FPL Gazza (@Gazza_FPL) reported 5 minutes ago

  @virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia

• 
  Joe Makin (@joemakin86) reported 10 minutes ago

  @rokokoprufei @virginmedia And i have had 0 issues

• 
  David Owens (@DavidOw38948049) reported 13 minutes ago

  @virginmedia Why are you sending a phone number which as a non customer of Virgging and someone who does not want to become a customer cannot access ? All I want is for you to remove your broadband box from our property Also tried what’s app without any feed back ?

• 
  Leslie B (@sabele26) reported 13 minutes ago

  @MichelleBeckett @virginmedia We had the same with Virgin when my mother died. Every other service, bank etc were great & helpful, we were still getting bills from Virgin a year after she died, we’d phone, they’d say it was now cancelled - another bill. We gave up when the house was sold.

• 
  JR (@Dadyougeek) reported 14 minutes ago

  Being told by the customer service team at @virginmedia that if I’m not happy I can cancel my contract after being on hold for an hour and no internet for a week! Oh the joys

• 
  SalfordOriginal (@Salfordoriginal) reported 19 minutes ago

  @virginmedia @Ofcom got to be something about service levels here??? @virginmedia

• 
  Howard Borrington (@Howard1963OT) reported 19 minutes ago

  @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

• 
  Duncan Wright (@dwright75) reported 22 minutes ago

  @virginmedia what’s the usual hold time to report a fault? Currently at 25 mins. My internet is definitely not working despite your status checker telling me it is

• 
  Mike Duggan (@mikepduggan) reported 29 minutes ago

  @MikeNewman68011 @Caolan_Scully Also, why does nobody jump up and down about the games in Virgin Media Park vs Edinburgh and the Dragons last year. Or the planned ones this year.

• 
  ABDUL (@MrMufc77) reported 31 minutes ago

  @virginmedia absolutely joke of a service fault with your system no tv for the england game