Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S8, S12, S4, S7, S6 and S2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 12/08/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield, Mexborough and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield TV
United KingdomBarnsley Internet
United KingdomRotherham Internet
United KingdomChesterfield Phone
United KingdomRotherham Internet
United KingdomMexborough Internet

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

  • Old_Wathonian Steve Shaw (@Old_Wathonian) reported from Brampton Bierlow, England

    Had virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi

  • RockettNeil Neil Rockett (@RockettNeil) reported from Wentworth, England

    Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

  • Jordsufc_ Bolland (@Jordsufc_) reported from Sheffield, England

    @SkyHelpTeam you having competitions on how shit your internet is with @virginmedia

  • incipient jayden🌦 (@incipient) reported from Brampton Bierlow, England

    @virginmedia i’m having am issue with my new order, it’s saying my orders parked.

  • HarlamTK Harlam (@HarlamTK) reported from Sheffield, England

    Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔

  • JoanneSlavin Joanne Slavin (@JoanneSlavin) reported from Rotherham, England

    Getting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia

  • davidjamesct David James Catling (@davidjamesct) reported from Brampton Bierlow, England

    @virginmedia All services down! TV, Fibre and no means to contact @virginmedia as web site down and no answer on phones!!! Very poor service 😠#nothappyatall 😡😡😡

  • frog_j Jonathan Bullimore (@frog_j) reported from Brimington, England

    @Scopey1970 @virginmedia Had issues Sat night but ok from Sunday

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia had this issue all night, not acceptable!!

  • carlebone carl marsden (@carlebone) reported from Mexborough, England

    Fkn virgin media! Hope bransons next shit is a hedgehog!

  • MattJHardwick Matthew Hardwick (@MattJHardwick) reported from Dronfield, England

    @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

  • wjgr98 William Garner (@wjgr98) reported from Sheffield, England

    Given Virgin Media uses different cables to BT, your internet would still be crap

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

  • RockettNeil Neil Rockett (@RockettNeil) reported from Wentworth, England

    @virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tixerant Andrew (@Tixerant) reported

    @virginmedia probably the worst customer service I have ever experienced trying to become a customer.

  • graciegirlracer Grace Mitchell 💙 (@graciegirlracer) reported

    @virginmedia so…it’s like the hotel California, you can’t check out. Sales people can contact me making all sorts of fabulous offers to get me to stay but I apparently have ‘no proof’ I gave notice to disconnect almost a month ago. This sort of crap service is exactly why I left

  • LindenMcKenzie Linden McKenzie (@LindenMcKenzie) reported

    @virginmedia @virginmedia received a final reminder for this today even though *you* collected it last week. Wtf is going on

  • TonyHamilton25 TonyHamilton (@TonyHamilton25) reported

    @virginmedia Just made the switch to broadband and tv. Have spent 4 hours on the phone trying to resolve set up issues only to be told an engineer will need to come out on 5th October. As a new customer needing broadband to work from home this is a poor experience #disappointed

  • Asteria75 Asteria⁷ 🌌💫 (@Asteria75) reported

    went on the phone to virgin media earlier for my mum as she gets stressed trying to deal w/ any tech stuff, so i sorted out the money issue + upgraded internet from 100mb/s to 350mb/s and it's costing £37 instead of £50 that was getting ripped off her before. new hub 3 too yass!

  • TonyHamilton25 TonyHamilton (@TonyHamilton25) reported

    @virginmedia Hi. I am not sure the customer service agent couldn’t diagnose the issue. The house is a new build with Virgin Media ports fitted etc. The modem looks to be doing a constant software update. Thanks, tong

  • james2288 James (@james2288) reported

    @virginmedia you still haven't fixed YOUR server issue to allow me to access my email via Outlook. Any timescale?

  • Tr33fi77y Sean Widdowson (@Tr33fi77y) reported

    @virginmedia I missed during the outage. If you think you can actually help please contact me and let me know.

  • Paul_Tags Tags (@Paul_Tags) reported

    @virginmedia Yes. Done all that many times...been dealing with this for weeks. Read my other tweets about your truly awful service. I didn't ask you for another invitation to interact with a bot. I just summarised what your complaints dept told me. Now please explain yourselves.

  • JosephCalvert Joseph Calvert (@JosephCalvert) reported

    @virginmedia @virginmedia @YodelOnline I understand but why use a company that has such an awful reputation to being with? I’ve had issues with them before and tbh wouldn’t have ordered from you and won’t be again if you continue to use them. Could possibly cancel my order as well