Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Chesterfield, Barnsley, and Mexborough.

City	Problem Type	Report Time
Rotherham	Internet	2 days ago
Sheffield	Internet	3 days ago
Chesterfield	Internet	3 days ago
Chesterfield	Internet	7 days ago
Sheffield	Internet	9 days ago
Chesterfield	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Leanne Rebecca (@leannerains) reported 6 seconds ago from Sheffield, England

  @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

• 
  Victims Voice (@victimsvoice73) reported 4 minutes ago from Sheffield, England

  @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

• 
  Sam Watts (@SamWatt30745054) reported 5 minutes ago from Barnsley, England

  @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 7 minutes ago from Sheffield, England

  @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

• 
  Tom “Harlam” King (@HarlamTK) reported 8 minutes ago from Wombwell, England

  @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

• 
  John Murphy (@John_murphy1) reported 9 minutes ago from Sheffield, England

  @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

• 
  simon (@sihackett86) reported 10 minutes ago from Sheffield, England

  @virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please

• 
  Mrs c (@w47carr) reported 23 minutes ago from Barnsley, England

  @virginmedia why am h getting the message that my cable is broken

• 
  Victims Voice (@victimsvoice73) reported 29 minutes ago from Sheffield, England

  @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

• 
  koko 🌻 (@Koko__Johnson) reported 30 minutes ago from Sheffield, England

  Virgin Media have the worst customer service in the world

• 
  Ian Naylor (@ianpnaylor) reported 31 minutes ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 31 minutes ago from Sheffield, England

  @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

• 
  Tom “Harlam” King (@HarlamTK) reported 33 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Anita Whittaker (@summitsleap) reported 34 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  GiinaGii 🐱🌿 (@giinagii) reported 39 minutes ago from Sheffield, England

  @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

• 
  GAMING DRAGON (@GAMINGDRAGONUK) reported 41 minutes ago from Hoyland Nether, England

  @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

• 
  Gary Steele (@steeleygash) reported 45 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  Prof Maddy Arden (@maddyarden) reported 45 minutes ago from Sheffield, England

  @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

• 
  john leesley (@JohnLeesley) reported 54 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

• 
  Chris,,,, (@pidgpie) reported 58 minutes ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin (@TheDoctorMagic) reported 6 minutes ago

  @virginmedia I'd like help with this: Why do you require customers make themselves available for a delivery from 8am to 6pm when other companies are able to give a 4 hour window? And why do you continue using the incompetent @Yodel_delivery company? My recent delivery finally arrived 8.45PM.

• 
  tom (@tomcity1) reported 6 minutes ago

  @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money

• 
  Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported 7 minutes ago

  @RETeacher11 @virginmedia Switch to CityFibre, if you can. I finally got rid of VM after 15 years of bullshit. Price increases, shocking customer service, appalling tech support. Been with CF for 2 years now. I don't even have a reason to contact them - rock-solid and reliable 24/7.

• 
  Jambo (@The_real_Jambo_) reported 9 minutes ago

  @virginmedia tv has been down since Monday, intermittent internet issues also although internet seems to have stabilised, tv is still not working. G67 area.

• 
  emma 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@emmafrost80) reported 12 minutes ago

  Anyone having issues with the picture for the football #virginmedia

• 
  duhnah with a gh (@ailleanach) reported 19 minutes ago

  I've been trying to cancel my virgin media wifi for over a month and surely it's illegal at this stage to only be able to cancel something over the phone sweet JESUS

• 
  jak cool (@kenshinnnjay) reported 19 minutes ago

  so sad for Tom's stream, and **** Virgin Media

• 
  Daniel Baillie (@watfordfc09) reported 28 minutes ago

  @virginmedia I am leaving your service clearly you cannot understand someone that is in hospital and they are unable to pay a bill and you cannot extend any agreements that are made. The service is restricting so I’ve spoken to sky and I will be considering their options because

• 
  tonyl (@cardiffian64) reported 29 minutes ago

  @virginmedia @gblondon1 Unfortunately Virgin are just as bad when it comes to customers who have been with them years. I’m looking to change broadband providers as they just hiked my package up. Anyone know of a good broadband provider

• 
  Jake (@Jake_Mez) reported 30 minutes ago

  @virginmedia @gblondon1 Oh yeah until you’ve been a customer for years and then get charged way more than new customers for the same deal so you either have to threaten to leave to get offered a good deal, or leave and rejoin 🫣