Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S35, S13, S4, S5 and S2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 01/22/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomSheffield Wi-fi
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomRotherham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • sonbaetaekwondo Richard Hull (@sonbaetaekwondo) reported from Sheffield, England

    @virginmedia Small is not £8 for no better service

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke

  • CaVaLiEr666 ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨 (@CaVaLiEr666) reported from Sheffield, England

    @virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • sufcben Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made

  • Mashcat Karma Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia Mobile never had it before

  • nathandainty Nathan Dainty (@nathandainty) reported from Sheffield, England

    @sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…

  • sophiechxx 🌻 𝒔𝒐𝒑𝒉 🌻 (@sophiechxx) reported from Hoyland Nether, England

    @virginmedia According to ur website there aren’t any issues within my area so not only was I hung up on I was lied to as well. Now my password is apparently wrong and won’t let me change it on the website. Just wanna cancel the contract to be honest, no help whatsoever.

  • sufcben Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.

  • martinbo1972 Martin (@martinbo1972) reported from Rotherham, England

    @virginmedia Media! Awful talking to a call centre in another country!

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    @virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before

  • skintkidsdiscox TWR ✘ (@skintkidsdiscox) reported from Sheffield, England

    @virginmedia internets having struggles help

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

  • Claredo91857219 Clare doyle (@Claredo91857219) reported from Barnsley, England

    @Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x

  • DebbieCock Debbie Cockerill (@DebbieCock) reported from Barnsley, England

    @virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • junes_mr Mr Junes (@junes_mr) reported

    @myjacketishuge @virginmedia @LozzaFox Correct! I read early 00’s my bad. Both awful to work for.

  • IipringIucas jade (@IipringIucas) reported

    @virginmedia wifi is genuinely the worst thing

  • JamesGurd James Gurd 🌝 🇬🇧 (@JamesGurd) reported

    @danbarker We've found quality from @virginmedia has been poor for around 9 months. We have the kids doing all their school zooms/work on a separate dongle, which is lightening fast. We only use the home broadband for my work + mobile wifi. It's getting worse by the week.

  • ScottWLFord Scott W L Ford (@ScottWLFord) reported

    @virginmedia - hi, what is going on here with my TiVo box it was repeating again and again and again - “starting up” then all those lights flickered on the box comes on and off and “starting up all over again and no signal

  • pallious pallious (@pallious) reported

    @virginmedia @SteveEm75450689 Sorting your customer service out would be a start @virginmedia

  • celticghirl_bee Bee 🍀💚 !! (@celticghirl_bee) reported

    @virginmedia 10 to 5 at night now. No WiFi all day. Through to someone in Customer Service eventually only to be told to keep resetting it and pressing the black button at the back. Now waiting an hour for someone to call me back. Absolutely helpless and hopeless. Will definitely be leaving.

  • inwonderlandaly alice (@inwonderlandaly) reported

    @virginmedia still not working...

  • georgina_jgr Georgina (@georgina_jgr) reported

    @virginmedia im still not receiving upload speed, wtf, since June my dude ??

  • priteshparmar Pritesh Parmar (@priteshparmar) reported

    @virginmedia have been trying to contact you for months, cannot get through ever or hour+ long waiting times being charged for products I don't want. Absolutely worst customer service dealt with.

  • OmarAbdulgani Omar (@OmarAbdulgani) reported

    @virginmedia your Internet service is a disgrace!!! Problem after problem.