Virgin Media Outage Report in Sheffield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sheffield come from postal codes S5, S2, S6, S7 and S8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Barnsley |
Internet | |
| Chesterfield |
TV | |
| Sheffield |
Phone | |
| Barnsley |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Peter Boardman
(@peterboardman64) reported
from
Chesterfield, England
@virginmedia no internet service in Chesterfield S40? What’s the problem?
-
Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
-
Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
-
Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
-
Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
-
Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
-
John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
-
Sam Millington
(@cranworth791) reported
from
Rawmarsh, England
@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
-
John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
-
Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
-
Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
-
John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
-
🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
-
Gary Steele
(@steeleygash) reported
from
Barnsley, England
@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
-
Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
-
Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
-
Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
-
GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
-
Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Angie Caufield
(@CaufieldAngie) reported
@virginmedia hi getting pretty cross here! Been having really crap wifi, weak signal, constantly changing between 2g and 5g or switching off. How the hell do I get a hold of virgin
-
Jade Marsh
(@shiro_ookami) reported
@virginmedia first call took me 50 mins to get through. Said it was my router. Had to go collect an old hub from my dads. On hold an hour so far waiting for someone to answer to configure the hub! Don’t believe for one second the issue was with my first hub anyway! Pathetic
-
Gaz Big
(@Gazzalatic) reported
@virginmedia bout to let me down again with their joke WiFi. Baths running xhamster selection made yet I’m having to use my data. A tug is not the same with buffering ffs. Sort it out so I can sort myself out 👍
-
Angela Beswick
(@angieBeswick) reported
Has anyone else co e across virginmedia's appalling customer service. They have lost my elderly farthers payment, keep sending bills but refuse to acknowledge emails about the payment with a copy of the receipt attached. I think a move to sky is on the cards
-
PulisicSZN
(@technicalpuli2) reported
@virginmedia Would u like to fix my WiFi?
-
Miles Richardson
(@milesrichardson) reported
@virginmedia Long time customer with two addresses. I need to cancel service at once of them but am out of country and cannot call. Please contact me with an email where I can send case details for cancellation. It is wrong to require phone call to cancel service.
-
willaur
(@willaur) reported
@Smudgers2020 @virginmedia I’ve got nothing at all from them, no account number **** all. I can’t register online.
-
Martin Brammer
(@MartinBrammer) reported
Fun afternoon trying to communicate with @virginmedia Only two hours fifteen minutes now awaiting a response online....an agent might take up to 45 minutes they say....maybe just cancel my direct debit, that usually gets a response
-
Chandrasekhar
(@sekharchandu78) reported
@virginmedia I really need assistance on my broadband. I tried calling but can’t speak to anyone. My broadband is down from this morning and not sure what is the issue. Tried booking an engineer online but I can only get someone see on Saturday. This is too late. HELP
-
katiebhirdie1888
(@KATIEGHIRLS) reported
@virginmedia I have spoke to numerous people today but each one passes me to another department then disconnect the call! How about you do the right thing and take details to call me and then get the issue resolved rather than another worthless apology to a customer on social media