Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S2, S35, S8, S12, S4 and S7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 12/21/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomBarnsley Internet
United KingdomSheffield Internet
United KingdomSheffield TV
United KingdomBarnsley Internet
United KingdomRotherham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping

  • andyhall280 Shhhhhhhh (@andyhall280) reported from Sheffield, England

    Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!

  • JohnFoster1969 John Foster (@JohnFoster1969) reported from Sheffield, England

    @virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement

  • HarlamTK Harlam - TK (@HarlamTK) reported from Sheffield, England

    Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch

  • antonyrayworth Antony Rayworth (@antonyrayworth) reported from Sheffield, England

    @virginmedia It's terrible no picture no internet

  • thurnscoe_boy 🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England

    @carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife

  • antonyrayworth Antony Rayworth (@antonyrayworth) reported from Sheffield, England

    @virginmedia it's terrible again guys I'm trying to watch the football upstairs

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Sheffield, England

    @virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere

  • thurnscoe_boy 🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England

    @JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍

  • HarlamTK Harlam - TK (@HarlamTK) reported from Sheffield, England

    Sorry for the stream issues tonight and having to cut it short but @virginmedia is being intermittent at best and drop my connection 3 times so I had to call it a night. Hopefully all will back to normal tomorrow after @That_King_Thing recording 👍🏻

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer

  • nickkingone Nick King (@nickkingone) reported from Sheffield, England

    @virginmedia There is no issue 😂 I’m just stating how poor HD looks compared to 4K. Roll on 2020 when you get Sky 4K content.

  • JohnFoster1969 John Foster (@JohnFoster1969) reported from Sheffield, England

    Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk

  • dpilks David Pilkington (@dpilks) reported from Wales, England

    @virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence

  • JohnFoster1969 John Foster (@JohnFoster1969) reported from Sheffield, England

    @virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again

  • Davidbenton2020 David Benton (@Davidbenton2020) reported from Sheffield, England

    @virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Media - been a customer since telewest - you hate your regulars

  • dubblow7 Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England

    @FatherCheesy @Danoswfc12Hall Internet down in S6 I’m afraid! Virgin Media are looking into it!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyB91948489 Tracey Bruce (@TraceyB91948489) reported

    @banbloodsports @virginmedia Virgin, really? Do you really need blood money, are your profits going down? Well if not I hope they do if you put this abuse on screens. Please rethink and assist in stopping the abuse - do something good not nasty.

  • easyrider1066 shelly b (@easyrider1066) reported

    @virginmedia Yes but if its not gonna help I'd rather someone call too get this issue sorted out

  • williamjamie967 william jamieson (@williamjamie967) reported

    @virginmedia The call back was due to a complaint I made. He said he would call back yesterday afternoon but hasn't. The problem still hasn't been solved

  • mrgarybrien larioja (@mrgarybrien) reported

    @virginmedia haven’t been able to use on demand for over a week, zero sign of resolution and when I do call the team seem to be unable to understand or comprehend the issue. It’s very frustrating

  • FromManc MrMancFromMiddleton (@FromManc) reported

    @virginmedia seems to be issue with chrome browser

  • JadeBassy Jade Bass 🧡 (@JadeBassy) reported

    @virginmedia That’s ridiculous. Because of a router you supply that doesn’t work and service I pay for isn’t provided due to that… that means that’s not applicable for compensation. Can not wait to leave!

  • frankieS1987 Frankie Sweeney (@frankieS1987) reported from Perth, Scotland

    @virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service

  • Hanjoeluk Gary Porter (@Hanjoeluk) reported

    @virginmedia The lady i spoke with soad re entering my debit card details would 're activate the virgin media paymemt method, if I cancel the Netflix direct I will not received it at all as the Netflix account with my virgin media bundle is no longer active.

  • Russellridley3 Russell Ridley (@Russellridley3) reported

    @virginmedia Working on it now. You really do need to provide a better service though. I got in touch because my price is creeping up. I am a loyal customer of 16 years. You don’t automatically reward loyalty. I have to phone and threaten to leave before I get a revised offer.

  • Haffertee Fiona Baker (@Haffertee) reported

    Don’t buy from @virginmedia bloody liars . Nothing but problems since I signed up . Fraud in my name done by them to . Also you get freeview tv with broadband . Broadband box arrives ***** and clearly used and no tv box