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Virgin Media outages and service status in Sheffield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 7:40 PM GMT+1.
  • 69% Internet (69%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)

The latest reports from users having issues in Sheffield come from postal codes S1 , S36 , S9 , S35 and S2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Barnsley, Sheffield, Chesterfield, and Mexborough.

CityProblem TypeReport Time
Rotherham Internet 3 days ago
Barnsley TV 4 days ago
Sheffield E-mail 5 days ago
Sheffield Internet 7 days ago
Rotherham Total Blackout 7 days ago

Nearby cities with recent reports

Rotherham

1 recent signals

3 days ago
Barnsley

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • John_murphy1
    John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

  • 67BLADE
    Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I need to speak to customer services about a mis sold installation

  • mrriddlesworth
    Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England

    @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

  • Adz_lufc
    adam (@Adz_lufc) reported from Wentworth, England

    @virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about

  • 67BLADE
    Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.

  • loonylankylegs
    🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia Yes but can never get through via phone

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

  • ReeceBryan94
    Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

  • alexwhit3head_
    Alex (@alexwhit3head_) reported from Sheffield, England

    Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

  • popsgolf
    Andrew Poppleton 💙 (@popsgolf) reported from Wentworth, England

    @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

  • Ray_Lennox
    Tom Clark (@Ray_Lennox) reported from Sheffield, England

    @virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks

  • giinagii
    GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

  • Koko__Johnson
    koko 🌻 (@Koko__Johnson) reported from Sheffield, England

    Virgin Media have the worst customer service in the world

  • millersfm2011
    Barry Wilkinson (@millersfm2011) reported from Conisbrough, England

    @virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.

  • ReeceBryan94
    Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

  • paul_phillips83
    Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

  • GAMINGDRAGONUK
    GAMING DRAGON (@GAMINGDRAGONUK) reported from Hoyland Nether, England

    @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

  • JohnLeesley
    john leesley (@JohnLeesley) reported from Sheffield, England

    @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_ITellYah
    JFT97 (@Mr_ITellYah) reported

    Fk me this #virgin360 box is horrendous. Why the fk did @virginmedia change from the Tivo box that was perfect. I hatr this 360 box, it’s sooooo ****!!!!! 🤬

  • cherry_ugh
    Cherry Von Boom (@cherry_ugh) reported

    @virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.

  • NewsTongueX
    NewsTongue (@NewsTongueX) reported

    🔴 Ofcom fines Virgin Media £28m for blocking customer cancellations Virgin Media breached UK telecoms rules by deliberately dropping calls, transferring customers unnecessarily, and placing them on hold to prevent contract cancellations between January 2022 and September 2024. Ofcom received nearly 2,000 complaints and found the company's retention agents operated under a commission scheme that financially rewarded obstruction. • Fine of £28m — Ofcom's largest ever under consumer protection rules, reduced 30% after Virgin Media admitted fault and agreed to settle • Millions of calls "likely mishandled" during the three-year period

  • growlers6
    Glen SWFC B (@growlers6) reported

    @virginmedia is the website down?

  • iSlimfit
    Slimfit (@iSlimfit) reported

    What’s it with UK 🇬🇧 Neobanks launching Mobile network business? Revolut Mobile: runs on the Vodafone network. Now Monzo Mobile is launching too and will run on the Virgin Media O2 network.

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia Have sent countless direct messages. No response of resolution. Once again promised a call this morning that didn’t materialise so I had to call you and you’ve pushed the fix date back yet again.

  • thomas2279
    Dafydd L Thomas (@thomas2279) reported

    @virginmedia My friends experiencing on and off issues with patchy service, poor reliability and ever increasing telecom bills that they are seriously considering cancelling (if they can) and going elsewhere, do better virgin, although my isp is poor as well sometimes and will consider swap

  • CharleyNorthwo2
    Charley Northwood (@CharleyNorthwo2) reported

    Problem with this is £28M is probably small pocket change to @virginmedia. They will laugh it off and carry on as they have been. What should have happened is a ban on signing up new customers for a period, say 6 months. That might have concentrated their minds a bit.

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    The Government is asking its TDs to vote against a Sinn Féin proposal to begin preparations for a United Ireland. The bill, being debated in the Dáil this evening, would require the Government to establish a Citizens' Assembly on Irish unity. Ministers say the proposal is being rushed and that the issue requires a broader, more considered approach. More on Virgin Media PLAY. #VMNews

  • maegdi
    magdi abdelhadi (@maegdi) reported

    @virginmedia your customer service sucks. do something about it ffs