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Virgin Media

Virgin Media Outage Report in Sheffield, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sheffield come from postal codes S5 , S35 , S21 , S13 , S9 and S1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.

CityProblem TypeReport Time
Sheffield Internet 4 days ago
Sheffield Internet 6 days ago
Sheffield Internet 7 days ago
Rotherham Internet 8 days ago
Chesterfield Internet 8 days ago
Sheffield Wi-fi 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • slivaugh51
    Sylvia (@slivaugh51) reported from Brampton Bierlow, England

    @virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!

  • lisasevern
    Lisa Severn (@lisasevern) reported from Sheffield, England

    @SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here

  • paul_phillips83
    Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them

  • nicohobson
    nicohobson (@nicohobson) reported from Barnsley, England

    @virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place

  • AdieThompson
    Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England

    @Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome

  • RosCrowley
    Ros (@RosCrowley) reported from Hoyland Nether, England

    Why is my mg always around 40/55mg when we are promised 100mg..Films just buffer & it's getting tiring now. We have done the usual checks including rebooting ..Please help @virginmedia s74 area

  • cathd100
    Cat Wasnidge (@cathd100) reported from Sheffield, England

    @virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on

  • Tomasu87
    Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • darren_roddis
    darren roddis (@darren_roddis) reported from Treeton, England

    @virginmedia problems in the s60 area no internet and tv

  • MikeHull2u
    Mike Hull (@MikeHull2u) reported from Holmesfield, England

    Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.

  • LindaParnham
    Linda Parnham (@LindaParnham) reported from Chesterfield, England

    @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

  • simonjs
    Simon Scott (@simonjs) reported from Sheffield, England

    @virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.

  • Tomasu87
    Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

  • StevenDixon25
    Steven Dixon (@StevenDixon25) reported from Barnsley, England

    @skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin

  • HarlamTK
    Harlam (@HarlamTK) reported from Sheffield, England

    Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet

  • JohnnyDarbo
    John Darbyshire (@JohnnyDarbo) reported from Brampton Bierlow, England

    @virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )

  • loonylankylegs
    🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please

  • blade4life17
    Andrew Challenger (@blade4life17) reported from Sheffield, England

    @virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at

  • AHawksworth1
    Adam Hawksworth (@AHawksworth1) reported from Barnsley, England

    Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LesleyG72578168
    Lesley Gill (@LesleyG72578168) reported

    @TomMairs @virginmedia I was getting both the 404 and 502 error messages, a VM customer. Now I'm getting nothing ....

  • eExertion
    Theo (@eExertion) reported

    @virginmedia The service status comes up with the error message 'Sorry, we can't run a test on your services right now' attached in previous tweet. Other devices and browsers do the exact same, no upload speed. It's 100% your end. I have restarted hub 3 times. Area is Tunbridge Wells, TN2.

  • Jo3yDubz
    Jo3yDubz (@Jo3yDubz) reported

    @virginmedia spent yesterday with no internet, today with no internet.. how long is this outage gonna last in the N1 area!?! And furthermore why are you not adjusting my bill for the days that I’ve not had usage for??

  • elaine_lunn1
    elaine (@elaine_lunn1) reported

    @virginmedia Sorry that doesn’t resolve anything I can watch every other channel on my existing box apart from sky sports. Makes no sense. Complaint on its way anyway

  • CadburyGirl818
    Laura Hayes (@CadburyGirl818) reported

    @virginmedia So.. 6 hours later and you STILL haven’t fixed the problem??

  • mgsevs
    sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be

  • CJXFILES2022
    CJXFILES2022 (@CJXFILES2022) reported

    @virginmedia We have and am pointing out where they cut it even though they said they never because its right out side of my house. Very angry because I had to cancel podcasts because of it

  • CTCurry75
    C.T Curry (@CTCurry75) reported

    @BBCNews I'm not surprised Virgin Media are involved..Thier app and website are utter shite along with thier customer service. #Virginmediajoke

  • tvrski
    alan boiardi (@tvrski) reported

    @virginmedia This is a joke , got no chance of getting tickets at an affordable price. Why offer a service you can't deliver 6 hours still no access.

  • Chelseamm96
    Chels (@Chelseamm96) reported

    @O2 @virginmedia sort your **** out with your websites!! They’ve been crashed for god knows how long trying to purchase @peterkay_co_uk tickets!! 🤬😩