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Virgin Media outages and service status in Sheffield, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 23, 11:59 PM GMT+1.
  • 77% Internet (77%)
  • 15% TV (15%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Sheffield come from postal codes S35 , S5 , S4 , S21 , S13 and S9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.

CityProblem TypeReport Time
Sheffield TV 15 hours ago
Barnsley Internet 1 day ago
Rotherham Internet 2 days ago
Barnsley Internet 5 days ago
Sheffield Internet 14 days ago

Nearby cities with recent reports

Barnsley

2 recent signals

1 day ago
Rotherham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • Mashcat
    Calming Chameleon (@Mashcat) reported from Sheffield, England

    @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

  • pearson_alison
    Alison Pearson (@pearson_alison) reported from Sheffield, England

    @virginmedia why is the red button not working I've paid for this service

  • statto95
    David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, England

    @virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??

  • whittickdiver
    paul whittick (@whittickdiver) reported from Sprotbrough, England

    @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

  • giinagii
    GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

  • lettielou05
    lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

  • Amy_1867
    Amy 🦉 (@Amy_1867) reported from Sheffield, England

    @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

  • xjuewx
    Jules Tee (@xjuewx) reported from Sheffield, England

    @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

  • peterboardman64
    Peter Boardman (@peterboardman64) reported from Chesterfield, England

    @virginmedia no internet service in Chesterfield S40? What’s the problem?

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England

    @DysphasiaPV @virginmedia Product is good but customer service terrible

  • statto95
    David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, England

    And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....

  • lettielou05
    lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

  • martinaspiers
    Martin Spiers (@martinaspiers) reported from Oughtibridge, England

    @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

  • ClaireWinslade
    Claire 💙 (@ClaireWinslade) reported from Sheffield, England

    Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

  • SamWatt30745054
    Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

  • summitsleap
    Anita Whittaker (@summitsleap) reported from Conisbrough, England

    @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

  • loonylankylegs
    🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia No it's always slow lately

  • leannerains
    Leanne Rebecca (@leannerains) reported from Sheffield, England

    @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • erm2urm
    Urm (@erm2urm) reported

    @virginmedia I'm trying to login to my account but I'm being asked to register thru Virgin/02? Why is it doing this?

  • Martinayres65o1
    Martinayres65@outloo (@Martinayres65o1) reported

    @virginmedia when are you going to fix our broadband. We have been without broadband for 6 days now. My partner offers online psychotherapy support for people with blood cancers and has had to cancel appointments because of this.

  • MrAdz259
    Adz (@MrAdz259) reported

    @virginmedia I sent a notice of cancellation on 16/03/26. So my service would end and be disconnected on 16/04/2026, as advised by one of your customer reps.

  • Ninzolow
    Ninzolow (@Ninzolow) reported

    @nib95_ You bought or sourced a MESH now? 👀 Also the bad news with youFibre is there becoming a part of Virgin Media should the deal be approved (Subsidary of the Netomnia Group) 🫠

  • Chr1ssieB
    Christina Balmer (@Chr1ssieB) reported

    @virginmedia = appalling service. No WiFi no phone line for most of the day. Estimated fixing time - another 17 hours!! #virginmedia #terribleservice

  • kbally23
    Lord Kieran J Ball (@kbally23) reported

    @virginmedia is there an issue with priority tickets for Joan jett it just wont load for buying in Leeds #o2priority

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?

  • DjmarkieT
    mancs boi (@DjmarkieT) reported

    I will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!

  • SusanChew5
    Susan Chew (@SusanChew5) reported

    @virginmedia It's constant disruption, I did all that , postcode, house number, nothing wrong in the area, spoke to Bot, said there was an outage in my area, who's right?

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @virginmedia I assumed that by the way they seem to move about so frequently and wildly. What I would REALLY like to know is if somebody is ACTUALLY physically addressing the problem and genuinely working on it? I was asked to DM you yesterday, which I did, but haven't had ANY reply to that