Virgin Media Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sheffield come from postal codes S5, S2, S1, S6 and S7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
TV | |
| Barnsley |
Internet | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Jay🧘🏻♂️🧔🏻
(@Nude_Jay) reported
from
Sheffield, England
@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@richardbranson yo! Can you fix my internet? @virginmedia
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StuN UK
(@StuN_UK) reported
from
Sheffield, England
@SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia
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Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
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Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
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Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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Sylvia
(@slivaugh51) reported
from
Brampton Bierlow, England
@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scarlett Parrish 🏴☠️🏴🇪🇺
(@ScarredParrot) reported
@kestrelrising I saved money by threatening to leave Virgin Media and they dropped the price of my internet by nearly half. Scottish government grant helps with council tax. Trouble is...all those savings are immediately eaten up by the ******* rise in fuel prices. 🤬
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Tony Price
(@T0nyPrice) reported
@virginmedia Weren’t chat bots and online service meant to replace holding on phone lines for hours on end. Seems to have gone full circle. I am interested in the unprecedented demand - I worked in demand management for a long time and I think you need to review your metrics and performance
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lennon33
(@Lennon068) reported
@virginmedia internet down, rang service number. HUB fine, now been told to wait 24hrs. Why is it going to take 24hrs, also why does your broadband status say there are no know issues when clearly there is.
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Jenilee Graham
(@Jenilee160) reported
@virginmedia another day without internet! You do realise that people work from home so having no internet connection it’s a big big problem! You constantly have issues in NW6!!! And this is seriously affecting my job
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use code REBEL-HEART-GAME #epicpartner ツ
(@official_RHG) reported
@virginmedia I have they said they have noted it down
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Fran
(@miles_fran) reported
@virginmedia why is everything so difficult to sort out 5 times and the issue still ain’t sorted!!!!
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Chris Hares
(@chrishares) reported
@virginmedia No Internet connectivity on most days of the month. Router needs to be rebooted to get any service. You always claim it’s a ‘local issue’.
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Sen 🌻
(@tailsinge) reported
Virgin Media doing work that takes the internet down, during work hours from 9-3, without notification. Its not like a ton of people work from home at this point!! Worst UK ISP honestly.
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Janie Halsall
(@AlwaysWinter9) reported
@virginmedia got a weird email yesterday 'thank you for making those changes, take a sec to review your new package'. BUT I've made no changes, have not been in touch at all. Help.
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Paul
(@Hammer1966) reported
@virginmedia nobody listens your service is shocking