Virgin Media outages and service status in Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 26, 11:11 PM GMT+1.
- Internet (38%)
- Wi-fi (38%)
- Total Blackout (13%)
- TV (6%)
- Phone (6%)
The latest reports from users having issues in Sheffield come from postal codes S6 , S4 , S11 , S35 and S2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley
|
Internet | 2 days ago |
|
Sheffield
|
Internet | 8 days ago |
|
Barnsley
|
Internet | 9 days ago |
|
Barnsley
|
Wi-fi | 10 days ago |
|
Sheffield
|
Wi-fi | 12 days ago |
|
Rotherham
|
Phone | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Alison Pearson (@pearson_alison) reported from Sheffield, England@virginmedia why is the red button not working I've paid for this service
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Calming Chameleon (@Mashcat) reported from Sheffield, England@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
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simon parkinson (@parky1021) reported from Barnsley, England@virginmedia WiFi constantly dropping out. How do I fix this plz
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koko 🌻 (@Koko__Johnson) reported from Sheffield, England@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Mrs c (@w47carr) reported from Barnsley, England@virginmedia why am h getting the message that my cable is broken
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Claire 💙 (@ClaireWinslade) reported from Sheffield, EnglandMoved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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John Armitage (@ArmitageJohn) reported from Sheffield, England@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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Prof Maddy Arden (@maddyarden) reported from Sheffield, England@virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable
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Gary Steele (@steeleygash) reported from Barnsley, England@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
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Andrew Poppleton 💙 (@popsgolf) reported from Wentworth, England@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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Terry Hague (@TezzaBelle88) reported from Sheffield, EnglandI’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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V-Bull (@VanceBulla) reported from Brampton Bierlow, England@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia No it didn’t help, what is the score SL V England John
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Louis Romégoux (@RomegouxLouis) reported from Sheffield, England@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frankie Smith (@frankiesmith74) reported@virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible
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Aashish Joshi (@73Joshi) reported@virginmedia are you guys doing firmware updates? Router has green flashing lights and typically it’s outside your support hours
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@andycrfc.bsky.social (@AndyRFCCharman) reportedJust spent best part of day trying to sort out issues with @British_Airways & @virginmedia Both seem to be competing for ‘Worst Customer Service’ award although BA winning because I’m at least speaking more or less real time with a human at VM, albeit making little progress!
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Gary Hurdman LRPS (@ghotographyuk) reported@virginmedia Really Virgin, this is poor.
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Kay Apex 🇬🇧 (@KayApex673) reported@virginmedia @moonpeach212 Why will ur engineer come fix my WiFi damaged my heating and over one month I have been calling no response this is bad
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ThatGoku (@ThatFoxGoku) reportedWoke up to find #virginmedia broadband down again. Very disappointing as I have work to do online at home today. Might be requesting some compensation. I guess it’s time to switch provider.
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Paul Rich (@PaulRic59799558) reported@CheekyVic @virginmedia There all the same I’m afraid I’m with talk talk iv had so many problems with my internet speed iv given up
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Eyezwideopen (@Eyezwideopen3) reported@JOYRANDEV62ef @virginmedia @jrdOvn They wont help they will just avoid the issue for months.
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Tessa Segal (@tessasegal) reported@CommunityFibre another flat in our building has had CFibre installed, technician back today. Everybody else’s @virginmedia now not working- can you advise what we can do?!
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Amanda Frazee 💜💙🦁🦁AVFC (@AmandaFrazee12) reported@DianeRusse58708 @virginmedia That is naughty Diane when you are paying for a service