Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4, S5 and S35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Mexborough, Sheffield, Rotherham, Chesterfield and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Mexborough |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Sheffield |
TV | |
| Chesterfield |
Internet | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Andrew Poppleton
(@popsgolf) reported
from
Wentworth, England
Once again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia My internet has gone off again! Got to wait 48 hours for a complaint call back and Saturday for an engineer. I'd like a call from VM UK today please!
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kev adams
(@tal_kev) reported
from
Hoyland Nether, England
@virginmedia come on now,This is getting pathetic now.trying to watch a film on Netflix and it's buffering all the time.15mps supposed to be 100mps.absolute joke.should be able to cancel contract as I am not getting what I pay for#falseadvertising#lyingthroughyourteeth
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia I didn't realise when I negotiated a deal I'd be automatically entitled to no compensation and rubbish customer services. Lesson learnt.
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Abbie Master of Magics
(@MoMAbbieBurger) reported
from
Sheffield, England
@virginmedia I have been having the odd few issues lately, recently the main issue is loss of any connection at night time. When I try to log into my account, via phone because my £46pm broadband is down, so I can see if there is an issue a few things happen... [1/4]
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Mandy Wilson
(@MandyyWilson) reported
from
Barnsley, England
Come on @vmbusiness @vmbusinesshelp get in touch with @GlenparkSurgery ..... they need your help !!!
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MKB Solicitors LLP
(@MKBSolicitors) reported
from
Barnsley, England
We are sorry to inform our clients that we have been without internet connection for over 24 hours, so we have no access to our email system. We are working with @virginmedia to resolve the issue and hope to be back up and running soon. Please call 01226 210000 to take advice
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Arron Everard
(@arron_everard) reported
from
Barnsley, England
@virginmedia what a load of crap they ring you and when you ring them back they can't put you through to relivent department haha what a joke,😤😤
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia is there a outage in the S74 area for broadband. Router shows access denied next to internet.
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martyn notman
(@NFGmart) reported
from
Sheffield, England
Ffs @virginmedia my internet is fine all morning..suddenly goes off. Ring your "helpline" and apparently you expect to have problem solved by 8.25 PM!!!!
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia Yes, dispite your Call Centre saying no area issues your status page says otherwise. Fix at 10pm. Lost all services not just internet.
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Relish Hendy
(@relish_hendy) reported
from
Sheffield, England
@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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Oliver Short
(@OliverShort574) reported
from
Barnsley, England
@virginmedia thank you so much for leaving our family without WIFI for the next 2 weeks... Poor Customer Service , No Letters about “A Survey” rang customer services to cancel and obliviously they didn’t understand we wanted to cancel after 30 minutes on the phone!!!!!
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Tom Downs
(@Tom__Downs) reported
from
Sheffield, England
@virginmedia it’s beginning to get pretty difficult to do work when the broadband keeps going down...
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂
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Ty Warburton
(@ty_warburton) reported
from
Brampton Bierlow, England
@virginmedia can someone contact me , the customer service you provide is abysmal, trying to get an issue resolved and no one on your customer services seems to listen!!!
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@NickJames1988 @virginmedia Ours is down again Nick in s74. TV down too.
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@DEG44Griffin
(@dangriffin37) reported
from
Sheffield, England
@virginmedia so please explain the 20% hike in my bill every month just because you are discontinuing my chosen plan and offering me exactly the same plan for an extra £3 per month, been a customer longer than I care to remember but utterly disgusted by this #virginmobile
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Stephenson
(@Joanne111065) reported
@virginmedia is anyone working on your customer relations team I've been waiting ages on chat
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Katy Brent
(@Littlemisskatyb) reported
@virginmedia Lolololol. I mean GENERAL customer service everywhere. Don’t make it about yaselfs, VM.
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su
(@xcsuhayla) reported
@virginmedia Hi spoke to a representative on the phone and they told me there was an outage in my area and that it should be fixed by tomorrow but i can’t see any outages on the Virgin Media Service status page @virginmedia
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mike grant
(@grantmikey) reported
@virginmedia Problem still not resolved. Despite your call centres being very sorry as always they still can't resolve the issues, so my service is still disconnected
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paul austin
(@paulozzy08) reported
@virginmedia You couldn't careless if i leave ! even after being a loyal customer for so long ! For the sake of 1 day your prepared to lose a customer
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Ann Jeanette Wilson
(@AnnJWilson) reported
@virginmedia It's wired and wireless devices. The router hasn't been moved. The router has been reset and its speeds are fine for a while, then it drops out again. It's causing problems with work, and having to use a mobile phone as a hotspot to be able to work from home.
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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𝒟𝒶𝓃𝓉𝑒2.0
(@Dante5220) reported
@virginmedia are absolute rip-offs. I have never known a broadband company as bad as them.
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David Prentice
(@davyprentice) reported
@virginmedia There is garden bed down the side of the mono block which would be the more sensible option but they apparently the only option is to go through the mono block which doesn’t make sense.
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Stuart Haigh
(@Haigh59Stuart) reported
@virginmedia So this requires calling back for the umpteenth time to a automated system then eventually getting through to someone I hardly understand what they are saying and for them just to say oh sorry about that. Also we dont have a phone to call you on as it's not working.