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Virgin Media outages and service status in Sheffield, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 10, 3:03 AM GMT+1.
  • 83% Internet (83%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)

The latest reports from users having issues in Sheffield come from postal codes S35 , S5 , S21 , S13 and S9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.

CityProblem TypeReport Time
Sheffield Internet 16 hours ago
Sheffield Internet 8 days ago
Sheffield Internet 9 days ago
Sheffield Internet 10 days ago
Rotherham Internet 12 days ago
Chesterfield Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • SamWatt30745054
    Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

  • AnnielizzieSten
    Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England

    @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

  • AndrewKerrison6
    Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England

    @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

  • 67BLADE
    Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I need to speak to customer services about a mis sold installation

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

  • goonie2008
    Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • DeborahTaylor3
    Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

  • maddyarden
    Prof Maddy Arden (@maddyarden) reported from Sheffield, England

    @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

  • Sheffield_Boy
    Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • Hi1mMark88
    Mark Hewitt (@Hi1mMark88) reported from Sheffield, England

    @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

  • loonylankylegs
    🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia No it's always slow lately

  • andyksheffield
    Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

  • mandybaps1
    Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

  • TezzaBelle88
    Terry Hague (@TezzaBelle88) reported from Sheffield, England

    I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

  • 67BLADE
    Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

  • AnnielizzieSten
    Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England

    @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

  • martinaspiers
    Martin Spiers (@martinaspiers) reported from Oughtibridge, England

    @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

  • loonylankylegs
    🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Geoffb85
    Geoff Baldock (@Geoffb85) reported

    @tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format

  • Jess_Simpson645
    Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported

    Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and I’m result took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

  • philbreadin
    Phil (@philbreadin) reported

    @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

  • philbreadin
    Phil (@philbreadin) reported

    @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.

  • BSBJULIE78
    Julie Backstreet (@BSBJULIE78) reported

    @Channel4 what's going on with your channel through @virginmedia ? Awful picture/sound

  • Petrelli_22
    CAMPO ☔️ (@Petrelli_22) reported

    Can’t wait to leave virgin media now they reminded me my contract is due for renewal they ain’t been down in a minute but still **** yall

  • therealsambo121
    One day you'll see the truth (@therealsambo121) reported

    @virginmedia been completely ignored over my concern yet again! Amazing customer service not

  • Journeyman19689
    Alan (@Journeyman19689) reported

    @virginmedia Appalling service! Do not try and transfer to new address, just cancel it and be done!

  • timmorr17294439
    tim.. (@timmorr17294439) reported

    @GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..

  • Shef1212
    M U (@Shef1212) reported

    @virginmedia no internet, but I need to wait 5 days for engineer! You say you invest millions and increase prices. Been with you since 2010. Why is it so difficult to log a complaint on the phone too? Shocking & ridiculous service. My contract is due in 2 months.