Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Sheffield	Internet	2 days ago
Barnsley	Internet	3 days ago
Barnsley	Wi-fi	4 days ago
Sheffield	Wi-fi	6 days ago
Rotherham	Phone	7 days ago
Sheffield	Total Blackout	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Ian Naylor (@ianpnaylor) reported 5 seconds ago from Sheffield, England

  @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

• 
  Victims Voice (@victimsvoice73) reported 6 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  Chris,,,, (@pidgpie) reported 8 minutes ago from Rotherham, England

  Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 9 minutes ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

• 
  Jules Tee (@xjuewx) reported 14 minutes ago from Sheffield, England

  @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

• 
  Calming Chameleon (@Mashcat) reported 15 minutes ago from Sheffield, England

  @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

• 
  Chris,,,, (@pidgpie) reported 16 minutes ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 19 minutes ago from Sheffield, England

  @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

• 
  Andrew Poppleton 💙 (@popsgolf) reported 19 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

• 
  Alex (@alexwhit3head_) reported 20 minutes ago from Sheffield, England

  Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

• 
  GAMING DRAGON (@GAMINGDRAGONUK) reported 26 minutes ago from Hoyland Nether, England

  @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

• 
  Mark Hewitt (@Hi1mMark88) reported 34 minutes ago from Sheffield, England

  @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

• 
  Calming Chameleon (@Mashcat) reported 36 minutes ago from Sheffield, England

  @koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!

• 
  Mark Bell (@67BLADE) reported 38 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Mark Bell (@67BLADE) reported 39 minutes ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

• 
  GiinaGii 🐱🌿 (@giinagii) reported 41 minutes ago from Sheffield, England

  @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

• 
  Claire 💙 (@ClaireWinslade) reported 49 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Prof Maddy Arden (@maddyarden) reported 53 minutes ago from Sheffield, England

  @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 53 minutes ago from Sheffield, England

  @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

• 
  Louis Romégoux (@RomegouxLouis) reported 60 minutes ago from Sheffield, England

  @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy (@AmyDonalson_X) reported 9 minutes ago

  @virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??

• 
  Paul Greenwood (@PaulGr1969) reported 9 minutes ago

  @virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media

• 
  Amanda Lee (@amandajlee_lee) reported 10 minutes ago

  @virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬

• 
  G (@gemgemmzzzz1) reported 10 minutes ago

  @virginmedia It’s been going on for weeks now and the completion date keeps getting pushed back meanwhile I have to deal with terrible internet connection

• 
  Mo (@Notts52) reported 10 minutes ago

  @virginmedia DM about what? From my post you have my details, the situation that repeats and repeats and repeats. None of this happened until VM decided that you would make changes for better security by having the VMO2 p'word. Is this problem just us or are others affected? #virginmedia #O2

• 
  Lloyd James (@Lloydjames84) reported 22 minutes ago

  @ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week

• 
  Johnny Mac (@JohnMac19059272) reported 23 minutes ago

  @JFab208 @virginmedia Its never going to be a success. Go back to the satellite dish. Was far better. Id never touch any Internet co

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 25 minutes ago

  @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

• 
  Dmh (@Dmhches) reported 26 minutes ago

  @virginmedia the fact that the red button isn’t working for sky sports on your service means you’re not providing the serving I am paying for. Please confirm I am able to exit my contract with no penalties due to this

• 
  Dan (@DanJeoryPhoto) reported 32 minutes ago

  Anyone else in the Chester, NW region having problems with their @virginmedia broadband service? Been down all morning #chestertweets