Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4 and S5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Rotherham, Chesterfield, Mexborough and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Total Blackout | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia See my first tweet - no contact in 6 months - £600 down the swanny
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Steve Shaw
(@Old_Wathonian) reported
from
Brampton Bierlow, England
Had virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
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jayden🌦
(@incipient) reported
from
Brampton Bierlow, England
@virginmedia i’m having am issue with my new order, it’s saying my orders parked.
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Ros
(@RosCrowley) reported
from
Hoyland Nether, England
After the internet off most of the day yesterday, I now have 28 mg at s740 ap....I wish I had never changed!! @virginmedia
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Jordan -Johnson
(@Natterback) reported
@virginmedia We checked the virginmedia page and there are problems everywhere
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Alex Mac
(@Alexmac74) reported
@virginmedia this is not a wifi issue. I am connected via ethernet. current download speeds are between 50 and 70 mbps but should be 350 mbps. router has been rebooted.
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jacks genever
(@jackieg1809) reported
@Its_Daemo @virginmedia I'm trying to cancel as I'm moving having same problem
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Jordy 🦇
(@funeralballx) reported
@virginmedia Well I never actually did get an answer if the text was legit.
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David Graham
(@thedavidgraham) reported
@virginmedia And now my case handler is away from their desk for 60 minutes. Unreal effort guys, just cancel my broadband already.
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Simon Wingate
(@simon_wingate) reported
Incredibly poor experience as a new customer with @virginmedia. New cable due to be installed early June, then early July (with no communication) and now 28th August. So 3 months as a new customer with suboptimal connection and no second box as per my contract.
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LionCrytpoTalk
(@LionCryptoTalk) reported
@virginmedia have you got rid of your phone line? Your website is impossible to navigate. Can anyone tweet me the number for Virgin media customer service? The 1GB broadband is utter shite
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angela charles
(@angiejc1979) reported
@virginmedia Yes please as none of your colleagues have been able to help it’s honestly the worse service/company I’ve dealt with
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David Graham
(@thedavidgraham) reported
@virginmedia Been on WhatsApp for almost 2 hours with your moving team. This is a terrible service, so many questions, most of them irrelevant. Get some more customer service staff so your current ones can deal with queries quicker and more efficiently.
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Scott
(@sjc_101) reported
@virginmedia Need a PAC code as other expired.Transferred through 5 people before getting O2 who couldn't help. Is there a best number to call which doesn't involve the waste of an hour?