Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S35, S13, S4, S5 and S2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 01/18/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomRotherham Internet
United KingdomChesterfield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D

  • tal_kev kev adams (@tal_kev) reported from Hoyland Nether, England

    @virginmedia come on now,This is getting pathetic now.trying to watch a film on Netflix and it's buffering all the time.15mps supposed to be 100mps.absolute joke.should be able to cancel contract as I am not getting what I pay for#falseadvertising#lyingthroughyourteeth

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia Yes, dispite your Call Centre saying no area issues your status page says otherwise. Fix at 10pm. Lost all services not just internet.

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.

  • shell163 michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

  • w47carr Mrs c (@w47carr) reported from Barnsley, England

    @virginmedia are you aving problems with ITV channel mines gone off in the s70 area

  • Colderthananice Maxine Spencer (@Colderthananice) reported from Mexborough, England

    @MetLineDriver @virginmedia Remember they were on my bad company list

  • NFGmart martyn notman (@NFGmart) reported from Sheffield, England

    @AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @NickJames1988 @virginmedia Ours is down again Nick in s74. TV down too.

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia I didn't realise when I negotiated a deal I'd be automatically entitled to no compensation and rubbish customer services. Lesson learnt.

  • crawfordjane74 Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia is there a outage in the S74 area for broadband. Router shows access denied next to internet.

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia My internet has gone off again! Got to wait 48 hours for a complaint call back and Saturday for an engineer. I'd like a call from VM UK today please!

  • crawfordjane74 Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡

  • Gary_Moore14 Gary Moore (@Gary_Moore14) reported from Chesterfield, England

    @bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢

  • relish_hendy Relish Hendy (@relish_hendy) reported from Sheffield, England

    @virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area

  • NickNwarhurst Nick Warhurst (@NickNwarhurst) reported from Sheffield, England

    @virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬

  • popsgolf Andrew Poppleton (@popsgolf) reported from Wentworth, England

    Once again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying

  • tryfbellamy tryf (@tryfbellamy) reported from Sheffield, England

    @virginmedia gunna sort your shit internet out or what

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sunnysenguk Sunny Singh (@sunnysenguk) reported

    @virginmedia My pods ain’t working!!! I’m a oomph customer!

  • 85Cerdan Soraya cerdan.85@.com (@85Cerdan) reported

    @virginmedia @MoneyTelegraph Hi Virgin Media. I finished my contract a month ago with you. I requested several times during 2 months by different vías, email, phone, chat to send me the package to return the device. Never received. You want to charge me £40.send the package pls!

  • neal15538739 neal (@neal15538739) reported

    @virginmedia Apsolotley pathetic not even willing to help I’m not going to waste hours typing all your mistakes for you to do nothing

  • jonathanboogles Jonathan Louis (@jonathanboogles) reported

    @virginmedia saw your letter yesterday new broadband arrived £28 month not bad any better than any other company

  • Lloydy_2020 Paul Lloyd (@Lloydy_2020) reported

    @virginmedia Nothing. The signal bar is zero. Every now and again it will move as if its searching, then nothing. Ive had it in my phone now for 30 hours id say. Since about 8am yesterday morning.

  • _mohammednazif MOHAMMED NAZIF (@_mohammednazif) reported

    @Banhammer72 @virginmedia Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • plym_rocker Tony Sweet (@plym_rocker) reported

    @virginmedia are there issues in Plymouth again? Second day in a row.

  • AbheeStasha Stasha Abhee (@AbheeStasha) reported

    @virginmedia How can there be no backup options in an emergency? Me getting updates as to when the internet comes back doesn’t address the problem of what can I do to make sure this doesn’t happen on my exam date? I’ll find out the reference number.

  • dianestokes Diane Stokes (@dianestokes) reported

    Never fully realised how much @virginmedia rip existing customers off until now! Mums being quoted £140 to keep the same package she’s got now (renewal) which is £42 more than she’s already paying! but if a new customer comes along they can have all this & more for much less!

  • AbheeStasha Stasha Abhee (@AbheeStasha) reported

    @virginmedia Yes it says broadband down aka outages - fix estimate: 18.00. What I would like to know is what are my back up options if I lose internet because of a Virgin Media Fault in WiFi? What do I do? Because a dongle is expensive and I’m a student and I already pay an expensive rate.