Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S12, S4, S7, S6 and S2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 12/05/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Chesterfield, Mexborough, Sheffield, Barnsley and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomRotherham Internet
United KingdomChesterfield Phone
United KingdomRotherham Internet
United KingdomMexborough Internet
United KingdomSheffield Internet
United KingdomBarnsley TV

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia hi can you tell me if there's any issues in S6 please,

  • wilcock_steve steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

  • RockettNeil Neil Rockett (@RockettNeil) reported from Wentworth, England

    Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌

  • HarlamTK Harlam (@HarlamTK) reported from Sheffield, England

    Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔

  • wjgr98 William Garner (@wjgr98) reported from Sheffield, England

    Given Virgin Media uses different cables to BT, your internet would still be crap

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x

  • incipient jayden🌦 (@incipient) reported from Brampton Bierlow, England

    @virginmedia i’m having am issue with my new order, it’s saying my orders parked.

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

  • Old_Wathonian Steve Shaw (@Old_Wathonian) reported from Brampton Bierlow, England

    Had virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi

  • JoanneSlavin Joanne Slavin (@JoanneSlavin) reported from Rotherham, England

    Getting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia

  • carlebone carl marsden (@carlebone) reported from Mexborough, England

    Fkn virgin media! Hope bransons next shit is a hedgehog!

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia See my first tweet - no contact in 6 months - £600 down the swanny

  • RockettNeil Neil Rockett (@RockettNeil) reported from Wentworth, England

    @virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...

  • MattJHardwick Matthew Hardwick (@MattJHardwick) reported from Dronfield, England

    @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

  • RosCrowley Ros (@RosCrowley) reported from Hoyland Nether, England

    After the internet off most of the day yesterday, I now have 28 mg at s740 ap....I wish I had never changed!! @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jailbrkr21 Mike (@jailbrkr21) reported

    @virginmedia you don’t care so don’t even bother me. nobody cares, i can’t get my money back and i can’t pay by bills now so i’ll be penalised. i’m sick of you lot pretending like you give a ****. the sooner this is over the better.

  • NuttyRedhead71 Ginger Thorne (@NuttyRedhead71) reported

    @virginmedia why do you make it utterly impossible for unhappy customers to cancel their contracts? I want a FREE number that I can call from my Sky land line to do so, as you've been messing me about for nearly two months now.

  • dollynoocat Dollynoocat (@dollynoocat) reported

    @virginmedia gave up. working ok now for the next 3/4 weeks when it goes down again, honestly comes up on my memories on facebook every other day when I was asking if anyone had problems, going back at least 8 years

  • PereiraYnwa28 Aliston Pereira (@PereiraYnwa28) reported

    @virginmedia Hi....It's been almost 3 months I am not able to sign in on app aswell as on your website. Please help

  • __axby - (@__axby) reported

    Your wifi is the worst @virginmedia

  • zoemcphee1 zoemcphee (@zoemcphee1) reported

    @virginmedia Now cant get hold of anyone to cancel my services, as I have got a better package with Sky! I have been with them over 15 years, but don't care about keeping existing loyal customers!

  • barry_dunne Barry Dunne (@barry_dunne) reported

    @virginmedia hi, asked by phone cust serv team to email re my unprocessed order for Hub 5 after VM email upgrade offer. Can't find any address on website - can you pls help?

  • Rhirhialexander Rhiannon alexander (@Rhirhialexander) reported

    @virginmedia has been taking too much money from my account for 3 months & now I have one of your agents trying to tell me I’ve been signed up to the wrong deal! After someone else tried to issue a refund last week and then ghosted us! Give me my money back. Worst company ever!

  • tophat_lady Lauren Green (@tophat_lady) reported

    to either negotiate a fair price or cancel completely. I’m quite prepared to just go elsewhere this time. #virginmedia

  • steverichmond64 steverichmond (@steverichmond64) reported

    @virginmedia I do not want to send hours waiting to talk to someone on the phone. I just want to cancel my contract with you but, despite Whatsapp and writing this appears still not to have happened. I must say your customer service is appalling. Can I cancel my agreement with you on here?