Virgin Media Outage Report in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.

City	Problem Type	Report Time
Sheffield	Internet	1 day ago
Sheffield	Internet	2 days ago
Sheffield	Internet	4 days ago
Rotherham	Internet	5 days ago
Chesterfield	Internet	5 days ago
Sheffield	Wi-fi	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Nick King (@nickkingone) reported 52 seconds ago from Sheffield, England

  @virginmedia There is no issue 😂 I’m just stating how poor HD looks compared to 4K. Roll on 2020 when you get Sky 4K content.

• 
  ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨 (@CaVaLiEr666) reported 6 minutes ago from Sheffield, England

  @virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened

• 
  David Pilkington (@dpilks) reported 11 minutes ago from Wales, England

  @virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence

• 
  Antony Rayworth (@antonyrayworth) reported 13 minutes ago from Sheffield, England

  @virginmedia it's terrible again guys I'm trying to watch the football upstairs

• 
  Gypsum Fantastic (@GypsumFantastic) reported 15 minutes ago from Wombwell, England

  @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

• 
  John Foster (@JohnFoster1969) reported 15 minutes ago from Sheffield, England

  @virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement

• 
  Vampire Bait (@Antoinne73) reported 17 minutes ago from Rotherham, England

  @virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife

• 
  Gypsum Fantastic (@GypsumFantastic) reported 23 minutes ago from Wombwell, England

  @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

• 
  Harlam - TK (@HarlamTK) reported 30 minutes ago from Sheffield, England

  Sorry for the stream issues tonight and having to cut it short but @virginmedia is being intermittent at best and drop my connection 3 times so I had to call it a night. Hopefully all will back to normal tomorrow after @That_King_Thing recording 👍🏻

• 
  Richard Hull (@sonbaetaekwondo) reported 33 minutes ago from Sheffield, England

  @virginmedia Small is not £8 for no better service

• 
  Chris,,,, (@pidgpie) reported 39 minutes ago from Rotherham, England

  @virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area

• 
  John Foster (@JohnFoster1969) reported 40 minutes ago from Sheffield, England

  @virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again

• 
  Ben Burkinshaw ⚔ (@sufcben) reported 40 minutes ago from Brampton Bierlow, England

  @virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.

• 
  Debbie Cockerill (@DebbieCock) reported 41 minutes ago from Barnsley, England

  @virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!

• 
  John Foster (@JohnFoster1969) reported 44 minutes ago from Sheffield, England

  Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted

• 
  Vampire Bait (@Antoinne73) reported 51 minutes ago from Rotherham, England

  @virginmedia Media - been a customer since telewest - you hate your regulars

• 
  Vampire Bait (@Antoinne73) reported 52 minutes ago from Rotherham, England

  @virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer

• 
  Antony Rayworth (@antonyrayworth) reported 54 minutes ago from Sheffield, England

  @virginmedia It's terrible no picture no internet

• 
  Harlam - TK (@HarlamTK) reported 56 minutes ago from Sheffield, England

  Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch

• 
  Martyn 🇬🇧🍸🔫 (@dubblow7) reported 56 minutes ago from Sheffield, England

  @FatherCheesy @Danoswfc12Hall Internet down in S6 I’m afraid! Virgin Media are looking into it!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Bundock (@BundockBrian) reported 3 minutes ago

  @virginmedia How can I cancel it when I’m told to wait over an hour on the phone it’s ridiculous

• 
  Tas Panteli (@Tas_Panteli) reported 4 minutes ago

  @virginmedia I the time of my tweet there wasn’t anything on the website to say there was a fault,It’s fixed but internet still very slow and has been for the last few weeks I didn’t think it would be this bad after upgrading to the 200m

• 
  Andy Potter (@ruprect01) reported 7 minutes ago

  @virginmedia Your Service is appalling, I’m on my 8th phone call to your call center and after hanging on for 50 minutes I get transferred only to get cut off

• 
  Amanda Treherne (@MandaTreherne) reported 8 minutes ago

  @virginmedia just upgraded to TV 360 and it keeps stopping and telling us service is suspended. After 4 phone calls and speaking with 6 people spending 4 hrs on the phone and each time being told it is fixed I can assure you it IS STILL NOT WORKING and we are in a queue AGAIN!!

• 
  Nicole (@Nicole15775221) reported 15 minutes ago

  @ClaireDonn11 @virginmedia I have found that writing a letter to Head Office / Complaints team is better than the other ways of contacting them. Once I was given a UK representative number to escalate the issue. It takes longer but you'll get a better result.

• 
  ًًًًً (@reegutd) reported 18 minutes ago

  **** you constantly dropping a wired connection paying mega money for shite net @virginmedia

• 
  Matt (@MattDe_Giorgio) reported 19 minutes ago

  @virginmedia There’s also no way to contact you guys. I am now paying more for a service that is worse than when I upgraded. What can be done to rectify please?

• 
  Ibam (@imzyii) reported 19 minutes ago

  @virginmedia your service is shite fooking crap you have got workmen at the bottom of the street . Can't even watch anything without any interruptions. Sort this **** out

• 
  Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported 19 minutes ago

  @virginmedia We couldn’t get hold of anyone when we tried to call today after 3pm but yes the problem is still ongoing clearly.

• 
  soph 🐾 (@sophiegalvinx) reported 27 minutes ago

  @virginmedia This doesn’t solve our query about who rang to cancel our account and that you allowed this to happen? I am the account holder and it should of gone through me you haven’t contacted me at all?