Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S35, S13, S4, S5 and S2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 01/18/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomRotherham Internet
United KingdomChesterfield Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • StevenDixon25 Steven Dixon (@StevenDixon25) reported from Barnsley, England

    @skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin

  • mechasquid Andy Welland (@mechasquid) reported from Sheffield, England

    @virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!

  • dale_beverley84 dale beverley (@dale_beverley84) reported from Wombwell, England

    @virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳

  • AdieThompson Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England

    @virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear

  • jojo_oh_jojo Jo of JAM Artworks (@jojo_oh_jojo) reported from Sheffield, England

    @KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx

  • Nude_Jay Jay🧘🏻‍♂️🧔🏻 (@Nude_Jay) reported from Sheffield, England

    @openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

  • cathd100 Cat Wasnidge (@cathd100) reported from Sheffield, England

    @virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!

  • LindaParnham Linda Parnham (@LindaParnham) reported from Chesterfield, England

    @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

  • lisasevern Lisa Severn (@lisasevern) reported from Sheffield, England

    @SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here

  • StuN_UK StuN UK (@StuN_UK) reported from Sheffield, England

    @SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • slivaugh51 Sylvia (@slivaugh51) reported from Brampton Bierlow, England

    @virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!

  • nicohobson nicohobson (@nicohobson) reported from Barnsley, England

    @virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳

  • RonofReepham Ron Luton-Brown 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RonofReepham) reported from Conisbrough, England

    @virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!

  • stuartbquick Stuart Bolton (@stuartbquick) reported from Sheffield, England

    @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adamwiggy1987 Adam Wiggy (@adamwiggy1987) reported

    @virginmedia any chance of an update on a complaint from over a month ago?

  • JohnPowell1993 John Powell (@JohnPowell1993) reported

    @virginmedia so our service is poor and intermittent; last week I receive a letter saying my bill will go up by £3.50 a month, this evening I receive an email saying my bill is going up £20 a month, as well as the £3.50.... and it's impossible to contact you

  • Nommyplume Nomdeplume (@Nommyplume) reported

    @virginmedia They've outsourced most of their customer service jobs to Manila, Philippines were they are probably making a killing in reduced wage costs but providing extremely poor customer service #outsourced #badcustomerservice

  • JessWildes Jess Wildes (@JessWildes) reported

    @virginmedia Why is your internet service so ****? I know nobody will reply to this, incase you see it, your service is dog ****.

  • visho___ Vish Sahnan (@visho___) reported

    @virginmedia Hello - I’ve honestly lost count how many tweets, phones calls etc I’ve sent / made - I’ve reported some property damage twice whilst you did an install at my property and nearly two weeks on, no one has got back to me.

  • suel777 sue luchowa (@suel777) reported

    @virginmedia But the booster should be included in the monthly price or, at worst, a one off purchase, not an additional monthly cost.

  • russelllehman2 russell lehman (@russelllehman2) reported

    @virginmedia Still not got a on demand movies service or received a call to explain why and route to fixing. Ref number C-240121120 raised 24/01/21

  • MartianR0b0t Martian Rocks (@MartianR0b0t) reported

    @virginmedia hi, I've added BT Sport as an additional extra channel for a while. When I decide to cancel what's the process? Is there a notice period required? Thanks.

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Pilton, England

    @virginmedia having real bad issues with my broadband and why does it say weak security on my phone. Help a man out 🙄

  • Vexington_ Vexington (@Vexington_) reported

    @virginmedia Trying to use your automated text/sms service to change my DD date, yet no response from anyone in two days; even after being asked if I still require help?