Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S35, S8, S12, S4, S7 and S6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 12/17/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield, Mexborough and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomSheffield Internet
United KingdomSheffield TV
United KingdomBarnsley Internet
United KingdomRotherham Internet
United KingdomChesterfield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • skintkidsdiscox TWR ✘ (@skintkidsdiscox) reported from Sheffield, England

    @virginmedia internets having struggles help

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.

  • nathandainty Nathan Dainty (@nathandainty) reported from Sheffield, England

    @sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…

  • SuperFlySimon Simon Burkinshaw (@SuperFlySimon) reported from Sheffield, England

    @virginmedia why should I have to pay when I’m not being able to use the service I pay for

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.

  • Mashcat Karma Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service

  • Claredo91857219 Clare doyle (@Claredo91857219) reported from Barnsley, England

    @Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x

  • tryfbellamy tryf (@tryfbellamy) reported from Sheffield, England

    @virginmedia gunna sort your shit internet out or what

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke

  • shell163 michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D

  • w47carr Mrs c (@w47carr) reported from Barnsley, England

    @virginmedia are you aving problems with ITV channel mines gone off in the s70 area

  • Colderthananice Maxine Spencer (@Colderthananice) reported from Mexborough, England

    @MetLineDriver @virginmedia Remember they were on my bad company list

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    @virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before

  • martinbo1972 Martin (@martinbo1972) reported from Rotherham, England

    @virginmedia Media! Awful talking to a call centre in another country!

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia Mobile never had it before

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol

  • sophiechxx 🌻 𝒔𝒐𝒑𝒉 🌻 (@sophiechxx) reported from Hoyland Nether, England

    @virginmedia According to ur website there aren’t any issues within my area so not only was I hung up on I was lied to as well. Now my password is apparently wrong and won’t let me change it on the website. Just wanna cancel the contract to be honest, no help whatsoever.

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mecha_Rontharo Queer Beholder 🏳️‍🌈 (@Mecha_Rontharo) reported

    @OllieHill @virginmedia Shockingly bad service.

  • shannonastonxx shannonaston (@shannonastonxx) reported

    @virginmedia Not sure I’m in Irvine, Scotland? Can you see if there’s issues?

  • Chrisroach Chris Roach (@Chrisroach) reported

    @ALANMYERSMEDIA @virginmedia I moved back to Formby when we knew we were having our first child, the house we moved to wasn’t covered by their network. Although that wasn’t my fault they still charged us £400 for leaving the contract early.

  • ColegateRachel Ray (@ColegateRachel) reported

    @virginmedia I can try but not sure it will work well due to the fact I have no broadband and poor phone connectivity.

  • therichharris Richard Harris (@therichharris) reported

    @virginmedia I am still waiting. My chat closed at 10.00am last night and said someone would be in touch. Still waiting. Go through my account file if you want to see other examples of terrible customer service. I also have screen shots of previous chats.

  • modern_benoni Kevin Wood (@modern_benoni) reported

    @ALANMYERSMEDIA @virginmedia Alan. My mum, 86 at the time had a lot of trouble over months trying to cancel her virgin TV account and get a refund. @bbcmerseyside A team sorted it in 30 minutes.

  • Olredsfan2 Olredsfan (@Olredsfan2) reported

    @virginmedia Just says No known issues

  • HenryMcleanLow Henry McLean-Low (@HenryMcleanLow) reported

    @virginmedia Getting very fed up of your intermittent service! Another morning of having to tether to my phone as the internet is unusable. Any ETA on fix?!

  • xDinxii xDinxii (@xDinxii) reported

    @Skillgap virgin media also has dead ping. i get 230 down 50 up and 20 ms in london valorant servers

  • NaffDaff RWM (@NaffDaff) reported

    @virginmedia Typical Virgin customer care. Appalling as usual.