Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Chesterfield, Rotherham, Sheffield, and Mexborough.

City	Problem Type	Report Time
Barnsley	Wi-fi	6 minutes ago
Chesterfield	Wi-fi	18 hours ago
Barnsley	Internet	1 day ago
Rotherham	Internet	5 days ago
Barnsley	TV	6 days ago
Sheffield	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  -BMiller- (@BMiller36990477) reported 2 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  Martin Spiers (@martinaspiers) reported 4 minutes ago from Oughtibridge, England

  @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

• 
  Helen-Claire Stone (@Helen_Claire71) reported 12 minutes ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  GiinaGii 🐱🌿 (@giinagii) reported 12 minutes ago from Sheffield, England

  @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

• 
  Tom “Harlam” King (@HarlamTK) reported 17 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Andrew Kerrison (@AndrewKerrison6) reported 19 minutes ago from Rotherham, England

  @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

• 
  Reece Bryan (@ReeceBryan94) reported 23 minutes ago from Wombwell, England

  @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 24 minutes ago from Sheffield, England

  @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

• 
  Oli B (@olibrown77) reported 25 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  Adam Hutt 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SBOmad) reported 34 minutes ago from Swinton, England

  @virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing

• 
  GiinaGii 🐱 (@giinagii) reported 41 minutes ago from Sheffield, England

  @Condieflyy My virgin media went down this morning too 👀

• 
  Tom “Harlam” King (@HarlamTK) reported 42 minutes ago from Wombwell, England

  @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

• 
  simon parkinson (@parky1021) reported 44 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  Chris,,,, (@pidgpie) reported 47 minutes ago from Rotherham, England

  @virginmedia mandatory internet down again S65

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 48 minutes ago from Sheffield, England

  @virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.

• 
  Gary Steele (@steeleygash) reported 50 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  Barry Wilkinson (@millersfm2011) reported 51 minutes ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  Mark Bell (@67BLADE) reported 52 minutes ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 55 minutes ago from Sheffield, England

  @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

• 
  john leesley (@JohnLeesley) reported 57 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Mullan (@ericthecatmk2) reported 3 minutes ago

  @Ofcom I had this problem with Virgin Media 4 years ago and told them the reason I'd never go back to them was because how difficult they'd made it for me to leave them. Months of stress

• 
  Flossie Smith (@LostPigeonPost) reported 3 minutes ago

  @virginmedia @Stsantek Virgin has thus customer’s contact details, but as always expects the customer to get in touch with them - which is ALWAYS a waste of hours and hours of the customer’s time. Virgin knows that and everyone else knows that.

• 
  Symbolism™ (@SymbolismTM) reported 4 minutes ago

  @Stsantek @virginmedia all these companies are at it. Mobile phone companies, insurance companies, etc. Customer loyalty used to be rewarded. Now they try to exploit us. Pure greed.

• 
  faye (@fayfreddie10) reported 5 minutes ago

  @virginmedia You're not i get fobbed off all the time. I was talked around into taking out a new contract on the promise that VM would solve the issues or give us the right to leave without charges.. a year in and nothing good has come of it.. even the phone line is unusable.

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 6 minutes ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

• 
  Steven Porter (@ste_porter) reported 7 minutes ago

  @virginmedia I've resigned up for a new 24 month contract on 10th June (contract expiring 5th july). And when I now log in you tell me my contract has expired. Always find your customer services so bad. Please fix - I have my order confirmation and contract details.

• 
  Blah! Blah! Blah! (@djnikc) reported 10 minutes ago

  @ElJaffoGuzman @virginmedia you won't help still waiting for a reply myself

• 
  Pazuzu (@Craig_Higgins) reported 12 minutes ago

  Hey @virginmedia we've recently just renegotiated our internet with yourselves after the price became completely unaffordable but based on the news Ofcom has found you guilty of deliberately mishandling customer calls, was this an unwise move?

• 
  Shelton (@CBTwizard) reported 12 minutes ago

  Good @Ofcom 28 million fined to the parasites that are Virgin Media. Good. I have been victim to this horrible pass on pass on (6+ hours on the phone) department to department and back to start again, as well as a 2 year new contract without my consent (early termination £500 being chased for, after 2000+ disconnections in a month, email proof, text proof, delayed line fixes) list goes on. Parasites, charging elderly people £70+ for like 100mb Maybe @MartinSLewis applied some well deserved pressure. If I'm not mistaken @dshensmith had issues too.

• 
  b🍌 (@joonipure) reported 13 minutes ago

  @Stsantek @virginmedia Cost me £200 to disconnect! **** virgin media!