Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Chesterfield, and Rotherham.

City	Problem Type	Report Time
Barnsley	Internet	2 days ago
Sheffield	Wi-fi	3 days ago
Sheffield	Internet	4 days ago
Barnsley	Total Blackout	5 days ago
Barnsley	Internet	5 days ago
Sheffield	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Helen-Claire Stone (@Helen_Claire71) reported 30 seconds ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  Reece Bryan (@ReeceBryan94) reported 55 seconds ago from Wombwell, England

  @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

• 
  Chris,,,, (@pidgpie) reported 4 minutes ago from Rotherham, England

  @virginmedia mandatory internet down again S65

• 
  Chris,,,, (@pidgpie) reported 11 minutes ago from Rotherham, England

  Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

• 
  Martin Spiers (@martinaspiers) reported 11 minutes ago from Oughtibridge, England

  @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

• 
  Sam Millington (@cranworth791) reported 11 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

• 
  -BMiller- (@BMiller36990477) reported 12 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  Anita Whittaker (@summitsleap) reported 20 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  Gary Steele (@steeleygash) reported 20 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  simon (@sihackett86) reported 25 minutes ago from Sheffield, England

  @virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 27 minutes ago from Sheffield, England

  @virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 28 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  Andrew Kerrison (@AndrewKerrison6) reported 33 minutes ago from Rotherham, England

  @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

• 
  Mark Bell (@67BLADE) reported 34 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Claire 💙 (@ClaireWinslade) reported 37 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Victims Voice (@victimsvoice73) reported 38 minutes ago from Sheffield, England

  Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

• 
  GiinaGii 🐱🌿 (@giinagii) reported 48 minutes ago from Sheffield, England

  @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

• 
  Alison Pearson (@pearson_alison) reported 51 minutes ago from Sheffield, England

  @virginmedia why is the red button not working I've paid for this service

• 
  john leesley (@JohnLeesley) reported 52 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

• 
  Peter Boardman (@peterboardman64) reported 60 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Whitewerewolf18 VT🐺 (@whitewerewolf17) reported 4 minutes ago

  @rokokoprufei @virginmedia Wifi i understand this problem 🙃

• 
  David Owens (@DavidOw38948049) reported 5 minutes ago

  @virginmedia Tried numerous times to contact you (not a customer) for someone come to my home and remove virgins outside media biz and associated cables as they are unused, not required and unsightly Webb site just ask repeatedly if I am a existing/ joining customer and repeats

• 
  Si (@Si_67) reported 7 minutes ago

  @virginmedia Our broadband has recently started to fail on a daily basis. It has been fairly reliable until a couple of weeks ago. Yes, it comes back after a while, but this really isn't good enough in 2026, especially bearing in mind how much it costs. What's happening?

• 
  grace!! (@ROMANTlCGETAWAY) reported 9 minutes ago

  @virginmedia Is the issue in OX4 set to be fixed at midnight or midday tomorrow? Status update page just says 12:07 without an AM/PM.

• 
  Stephen Hampson (@StephenHampson) reported 9 minutes ago

  @virginmedia Sent one. Managed to fix it late at night but no help on your website for the streaming box so seems you don't act on your feedback and the remote app failed to work.

• 
  Shaun McCarthy (@shaunmc1consult) reported 14 minutes ago

  @weyland76 @virginmedia They 100% need to invest in the air conditioning at the exchanges, as soon as it gets hot outside the internet goes down literally every day

• 
  John Malcolm (@johnmalcolm1970) reported 17 minutes ago

  @virginmedia WTF is up with your service lately in PA1? I've logged 309 disconnections in the past week (101 of those in the past day - 439 in month). All I get from your service status page is "Intermittent signal in your area". Is it the weather? Do I need a new hub?

• 
  Si (@Si_67) reported 18 minutes ago

  @virginmedia Whenever I use your service checker, I get the message: "Intermittent signal in your area..." etc I go through the charade of checking the equipment (knowing it's not that) to get the stock message: "Don’t worry, we’re looking into this issue..."etc. This is all the time now.

• 
  kel (@_k3l__) reported 19 minutes ago

  Virgin media has been down at some point in the day for the last 3 days now🤬

• 
  Clare (@clarewo86) reported 21 minutes ago

  @virginmedia the problems I’m having with my Internet are crazy there’s not been a day in over a week that it hasn’t gone down and constantly buffered