Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S2, S5, S35 and S8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 12/29/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield Wi-fi
United KingdomSheffield Internet
United KingdomBarnsley Internet
United KingdomSheffield Internet
United KingdomSheffield TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia Yes but can never get through via phone

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

  • JohnLeesley john leesley (@JohnLeesley) reported from Sheffield, England

    @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!

  • liaryredhead Angelina Perrett (@liaryredhead) reported from Sheffield, England

    @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia No it's always slow lately

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

  • mrriddlesworth Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England

    @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

  • summitsleap Anita Whittaker (@summitsleap) reported from Conisbrough, England

    If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

  • Helen_Claire71 Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, England

    Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please

  • summitsleap Anita Whittaker (@summitsleap) reported from Conisbrough, England

    @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SidBoggle Alan Coles (@SidBoggle) reported

    @virginmedia great start to the new year . Tv and internet out . Postcode SW10 9BG. This after a week with no service in early December. Please advise

  • Darnagegb Code Darnage (@Darnagegb) reported

    is anyone else’s virgin media down rn??

  • AndrewWard14 Andrew Ward (@AndrewWard14) reported

    @virginmedia We are having issues with our install. Going to building team as work is required. We are on a new development. Was promised a call and email from the building team with an update but ................... nothing

  • AlexABPerson Alex-ABPerson (@AlexABPerson) reported

    @TheAliceCoffey @virginmedia Ah yes, because **** all the employees who work for Virgin Media and want to have an actual Christmas like the rest of us, huh? Yeah, they aren't human beings, they don't need to enjoy their Christmas break. Seriously, people are so ******* entitled now. It's four days.

  • walsallmatt WalsallMatt (@walsallmatt) reported

    Virgin Media in walsall ws2 area...KINDLY GO **** YOURSELF! As you were people

  • Dawn08503854 Dawnie (@Dawn08503854) reported from Wednesfield, England

    @virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.

  • tickadiboo74 Sarah Lou 🥀🏳️‍🌈⚖️🧐🦉💛💙🎼 (@tickadiboo74) reported

    @virginmedia stuck in the house and no tv or WiFi for 4 days. Service has been intermittent for months and now this over new year. 4g data running low now. I’ve lost count of calls made. Happy new year! #virginmediadownagain

  • Spanners20 Spanners (@Spanners20) reported

    @virginmedia @KingNothing330 Your ******* useless you can't provide a decent service

  • Spanners20 Spanners (@Spanners20) reported

    @virginmedia @BigIssue Why am I paying you every month for a ******* garage service you ******* robbing *****

  • TheRealKazeem blunose88 (@TheRealKazeem) reported

    @virginmedia Any answer? This must be a known issue