Virgin Media Outage Report in Sheffield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sheffield come from postal codes S21, S13, S5, S9, S1 and S8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Chesterfield, Sheffield and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
TV | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
-
Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
-
Angelina Perrett
(@liaryredhead) reported
from
Sheffield, England
@virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond
-
Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
-
Mr Riddlesworth
(@mrriddlesworth) reported
from
Rotherham, England
@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
-
Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
-
Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
-
Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
-
Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
-
Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
-
Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
-
Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!
-
Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin
-
🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia No it's always slow lately
-
Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
-
simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
-
🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
-
🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia Yes but can never get through via phone
-
Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David Pearce
(@pearceswan) reported
@virginmedia The senior advisors on Customer Support have no idea I suggest you strain them and get it to them first so when we call directors in the right place, and what about the £5 increase every month that you want of me it’s not a bit expensive! 23 years I’ve been a customer
-
Steve Antipolo
(@SteveAntipolo) reported
@virginmedia not that long! My issue with your webchat is that I wait 2 hours for connection then get nowhere. I you can fix a time and contact me then that would be fine between 11-3
-
Tony Morris
(@Amorr1820) reported
@sarahgaryozzy @virginmedia Notice how they havnt answered your question about how to cancel . They are one of the worst well known companies I’ve ever dealt with .
-
WestLdn
(@WestLdn2) reported
@virginmedia So, three days on and no response received. Is this more lip service?
-
Darth MadX
(@MadX82) reported
3/3 @virginmedia oh yeah, forgot to add, when you get promised a call back from you complains team, a web chat and 2 call backs from a manager, you ignore customer service 101, don't promise what you can't or won't deliver. #letsgetthissortedandmoveon
-
Fred Olia
(@fredolia) reported
@sarapascoe @VirginActiveUK Virgin Active or Virgin Media are the worst companies I have ever dealt with.
-
Neil Clarke
(@NeilClarke1975) reported
@virginmedia Sorry, that's the issue. Calling you is a waste of time. You can't speak to anyone. You have no customer service chat, nothing. This is a direct debit guarantee breach. You need to call me to sort. Not waiting on hold hours
-
Tony Morris
(@Amorr1820) reported
@virginmedia @BettingGuru15 Don’t know what issue you had but I’ve found it nigh on impossible to cancel my virgin media package. Will never use them again. Others have had same problem.
-
ً
(@MAK3LELE) reported
Virgin media is so ****. I'm having to use data in my own house ffs
-
Edric Brown
(@EdricBrown) reported
Loving @virginmedia saying there’s no issue at my postcode when every single person on the street has reported an issue.