Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4 and S5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Rotherham, Chesterfield, Mexborough and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Total Blackout | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Peter Boardman
(@peterboardman64) reported
from
Chesterfield, England
@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Sam Millington
(@cranworth791) reported
from
Rawmarsh, England
@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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Mark Bell
(@67BLADE) reported
from
Chesterfield, England
@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
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Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I need to speak to customer services about a mis sold installation
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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paul whittick
(@whittickdiver) reported
from
Sprotbrough, England
@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Richards
(@82ladyK) reported
@virginmedia They refuse to tell me anything as my virgin media account has been disabled and I can’t check my password/ security answers. Half the calls they say I’ve passed, with same info, other calls say I’ve not passed. It’s infuriating. They just hang up on me. Probably 4 hours on calls
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Kirsty Richards
(@82ladyK) reported
@virginmedia … can’t log into my online account. It’s as though everything is deactivated. Your standard terms don’t help. Someone needs to go into my account and reverse the error so services can resume. I am a key worker WFH and need my services without delay. Something is amiss 😡
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Nicola Willoughby
(@NicolaWilloug10) reported
@virginmedia When I have read on forum some other customers with this issue needed a replacement box
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Cope
(@CopeNLuu) reported
@virginmedia we have been in contact with them, and they are sending an engineer tomorrow, but we got a text this morning saying it was fixed, and it's definitely not. it doesn't say that there is an outage on the service check in my area
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Dan Mac
(@Dancmccauley) reported
@virginmedia internet has been down all day. What’s going on?
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Laura
(@Laura92492442) reported
@virginmedia The link is not working correctly. It does not allow me to tap screen and enter my name.
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Becky
(@jmzcantwell) reported
@virginmedia no because it soon enough sorts itself. if we are having issues we look it up.
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Neil Critch
(@mrcritchy) reported
from
Chapel-en-le-Frith, England
@ollyknights @virginmedia If you need any further help Olly DM me NP at all. I only hope they haven’t been calling Long Distance
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thegrumpygirl 🏳️🌈🧜🏻♀️ she/her/call me Sir
(@thegrumpygirl) reported
Me: I'm going to do my taxes today. I specifically set the day aside for this. Virgin Media: Nuh uh you're not. We're going to make sure the internet keeps cutting out, and our ETA for fixing the problem in your area is 9 pm btw. WHY DO I PAY THEM SO MUCH MONEY WHYYYY
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Richard Williams
(@rwilliams1947) reported
@virginmedia It’s very hard to do these tests when the broadband is either cripplingly slow or — as now — isn’t functioning AT ALL. Maybe you could send a @virginmedia person round to fix it?