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Virgin Media outages and service status in Sheffield, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Sep 18, 10:48 PM GMT+1.
  • 67% Internet (67%)
  • 22% Wi-fi (22%)
  • 11% E-mail (11%)

The latest reports from users having issues in Sheffield come from postal codes S20 , S12 and S5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Dronfield, Rotherham, and Chesterfield.

CityProblem TypeReport Time
Barnsley Internet 1 day ago
Sheffield E-mail 5 days ago
Barnsley Wi-fi 8 days ago
Sheffield Internet 9 days ago
Barnsley Internet 18 days ago
Dronfield Internet 19 days ago

Nearby cities with recent reports

Barnsley

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • giinagii
    GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

  • whittickdiver
    paul whittick (@whittickdiver) reported from Sprotbrough, England

    @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

  • TezzaBelle88
    Terry Hague (@TezzaBelle88) reported from Sheffield, England

    Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲

  • John_murphy1
    John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

  • wilcock_steve
    🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia is the email down again??

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

  • lettielou05
    lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

  • tevowl9
    Adam (@tevowl9) reported from Brinsworth, England

    @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

  • cranworth791
    Sam Millington (@cranworth791) reported from Rawmarsh, England

    @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

  • samthompson98_
    Sam (@samthompson98_) reported from Rotherham, England

    Sky sports red button not working with @virginmedia there’s a shock

  • giinagii
    GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

  • mandybaps1
    Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

  • steeleygash
    Gary Steele (@steeleygash) reported from Barnsley, England

    @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

  • leannerains
    Leanne Rebecca (@leannerains) reported from Sheffield, England

    @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England

    @DysphasiaPV @virginmedia Product is good but customer service terrible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MizzCQ
    Crystal Q (@MizzCQ) reported

    @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

  • andybearz
    dEBT shredder (@andybearz) reported

    @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

  • eboders
    Ed Bodey (@eboders) reported

    @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?

  • DermotCarmody
    Dermot Carmody (@DermotCarmody) reported

    @virginmedia hi. Your phone service and chat service are both failing after I input my account number.

  • DamianHastie
    Damian Hastie (@DamianHastie) reported

    @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

  • lionking2014
    Martin (@lionking2014) reported

    @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

  • PaddySw99745534
    Paddy Sweeney (@PaddySw99745534) reported

    @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

  • Ant78uk
    antony coyne (@Ant78uk) reported

    @virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app

  • rhfrew
    Russell Frew (@rhfrew) reported

    @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

  • johnmc32
    John McClave (@johnmc32) reported

    @virginmedia hi broadband down in D24 since last night any resolution time?