Virgin Media outages and service status in Sheffield, England
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 19, 11:59 AM GMT+1.
- TV (61%)
- Internet (28%)
- Wi-fi (8%)
- Total Blackout (3%)
The latest reports from users having issues in Sheffield come from postal codes S8 , S3 , S4 , S2 and S35 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, Rotherham, and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 14 hours ago |
|
|
Internet | 2 days ago |
|
|
TV | 5 days ago |
|
|
TV | 6 days ago |
|
|
TV | 6 days ago |
|
|
TV | 6 days ago |
Nearby cities with recent reports
10 recent signals
6 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
-
koko 🌻 (@Koko__Johnson) reported from Sheffield, EnglandVirgin Media have the worst customer service in the world
-
Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
-
Terry Hague (@TezzaBelle88) reported from Sheffield, EnglandI’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia
-
lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England@virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .
-
Anita Whittaker (@summitsleap) reported from Conisbrough, EnglandIf you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
-
Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, England@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
-
Victims Voice (@victimsvoice73) reported from Sheffield, EnglandDad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
-
Thomas Foster (@Sedontane) reported from Newbold, England@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
-
Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
-
Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
-
Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
-
Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I need to speak to customer services about a mis sold installation
-
Louis Romégoux (@RomegouxLouis) reported from Sheffield, England@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
-
adam (@Adz_lufc) reported from Wentworth, England@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
-
Leanne Rebecca (@leannerains) reported from Sheffield, England@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
-
Chris,,,, (@pidgpie) reported from Rotherham, England@virginmedia mandatory internet down again S65
-
Ben Brailsford (@benbrailsford) reported from Sheffield, England@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
-
Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
-
Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew Pittman (@AndrewPittman2) reported@virginmedia @IanLythgoe4 We’ve been without TV for five days! Despite being told it would be sorted “ within 24 hours” on Saturday, now been told after a 30 minute phone call that no engineer available until next Saturday!! Shockingly bad service Virgin Media.
-
Phil not Bob (@Bob71136804) reported@Benleo @virginmedia They are the pitts. Had a bad experience with them years ago and have never used any Virgin product since.
-
Sue Metcalf. 🌈 (@suemetty) reported@virginmedia There is no signal apparently there is a known issue in my postcode NE8 3JP
-
Sf (@muckfe111) reported@Benleo @virginmedia Try an issue with bet 365 if you think virgin are bad
-
Hugh James (@hughwjames) reported@Benleo I think I had a situation with Virgin media where they called me 5 times back to back. Their customer service is not British.
-
Bob holness (@rsole1212) reported@Benleo @virginmedia Vodafone is very good for internet, we've got it. Never had a problem and if you've got a Vodafone phone you get discount I think.
-
Dave (@DaveWW1877) reportedHas anyone else received horrendous Customer Service from @virginmedia regarding the handling of complaints. ?
-
Moonman (@Moonmanthrunner) reported@virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?
-
jamiezerofour (@jamiezerofour) reported@Benleo @virginmedia Serious point - I have never ever ever considered virgin media because, for at least 20 years - they have had the most appalling customer services reputation.
-
sjb (@sithsayer) reported@Benleo @virginmedia They gave me a CCJ because they failed to action my notice and I complained, so they ignored the complaint in and pursued me for the month although had a PAC . I refused to pay it the never wrote to me. They just put a CCJ on me. @virginmedia WORST INTERNET COMPANY IN BRITAIN..