Virgin Media Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sheffield come from postal codes S2, S5, S6, S7 and S8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Chesterfield, Sheffield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Chesterfield |
TV | |
| Sheffield |
Phone | |
| Barnsley |
Internet | |
| Sheffield |
Internet | |
| Rotherham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
-
James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
Public service announcement. @virginmedia are by far the worst company I have ever dealt with
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
-
Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
-
🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
-
James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
-
Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
-
🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
-
Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
-
Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
-
Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
-
Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia I’ve been trying to get hold of you since you said you’re putting up my bill by 7.5% in COVID but you hung up on me before someone picked up and now your phone lines are down 😡
-
Jan
(@GreyOLady) reported
Interest rate cut again @santander, monthly cost up again £3.50 @virginmedia Cross enough cheap deal being offered to new customers, the old customers being penalised once more, not Good Enough! off to Customer Services!
-
Tony C
(@crawshaw69) reported
@virginmedia Ok technical have told me they cannot authorise the 360 this needs to be done via CS!! They just put my back, sorry but I need to hang up 2 hours. With no replacement sorted!
-
Clare Leybourne
(@BewitchedBB) reported
@virginmedia Ok, thank you for your help so far - it’s something at least. So just to clarify, there’s no actual customer service available at the moment - you’re relying on forums to do the work? I’m ok-ish with technology, but not everyone is. Even with the situation, that seems poor.
-
Yinkster
(@Yinkster) reported
@funkomi @virginmedia Okay that's good, I hope that makes things better👍🏾. And yes absolutely, paying for a backup is not great on the wallet. But the bitter truth is technology will fail from time to time, so those of us who rely on it heavily, should include backups/alternatives in our "strategy"
-
Stella Sadler
(@StellaSadler) reported
@virginmedia There’s no issues in this area. It’s my wifi that’s rubbish, we’re getting right low speeds and should be having M200. I’m sick of it and always using 4G. I’m paying for a service and not getting it!! I’m going to leave when my contract is up!
-
micky
(@Cantankerousuk) reported
@virginmedia good day i have been trying to call your number 03454541111 and it says not possible to connect my call. Please help
-
thegriffter
(@clarewolfenden) reported
@jenniseex @virginmedia They are really poor
-
@_delatrixx
(@delatrixx1) reported
@virginmedia need to sort their callers out...rude and extremely unhelpful.
-
Ljmog95
(@_Ljmog95) reported
Day 2 of arguing with @virginmedia to find out the damn cancellation fee. Its rediculas the levels they go to to not cancel an account. The desperacy is crazy. Just ******* tell me how much it is the cancel. Why is that so hard. Im told to call and its a ******* task and a half!