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Virgin Media outages and service status in Sheffield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 19 outage signals in the last 24 hours around Sheffield, including 18 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 1:13 PM GMT+1.
  • 58% TV (58%)
  • 29% Internet (29%)
  • 10% Wi-fi (10%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Sheffield come from postal codes S3 , S4 , S2 , S35 and S8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Mexborough, and Chesterfield.

CityProblem TypeReport Time
Sheffield TV 23 minutes ago
Barnsley TV 24 minutes ago
Rotherham TV 44 minutes ago
Rotherham TV 59 minutes ago
Mexborough TV 59 minutes ago
Barnsley TV 1 hour ago

Nearby cities with recent reports

Rotherham

10 recent signals

44 minutes ago
Barnsley

4 recent signals

24 minutes ago
Chesterfield

2 recent signals

1 hour ago
Mexborough

1 recent signals

59 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • mandybaps1
    Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

  • summitsleap
    Anita Whittaker (@summitsleap) reported from Conisbrough, England

    @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

  • Koko__Johnson
    koko 🌻 (@Koko__Johnson) reported from Sheffield, England

    @virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?

  • ReeceBryan94
    Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

  • diddles1970
    Diane Caira (@diddles1970) reported from Sheffield, England

    @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

  • peterboardman64
    Peter Boardman (@peterboardman64) reported from Chesterfield, England

    @virginmedia no internet service in Chesterfield S40? What’s the problem?

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

  • w47carr
    Mrs c (@w47carr) reported from Barnsley, England

    @virginmedia why am h getting the message that my cable is broken

  • TezzaBelle88
    Terry Hague (@TezzaBelle88) reported from Sheffield, England

    Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲

  • lettielou05
    lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

  • rwgladwin
    Richard Gladwin (@rwgladwin) reported from Sheffield, England

    @virginmedia were there issues in S9 around 1020 this morning?

  • TWO_Librans
    Phil J (@TWO_Librans) reported from Sheffield, England

    @virginmedia Just want to lower my bill or cancel

  • mandybaps1
    Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

  • summitsleap
    Anita Whittaker (@summitsleap) reported from Conisbrough, England

    If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔

  • olibrown77
    Oli B (@olibrown77) reported from Sheffield, England

    @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

  • ReeceBryan94
    Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

  • statto95
    David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, England

    @virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??

  • steeleygash
    Gary Steele (@steeleygash) reported from Barnsley, England

    @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

  • TezzaBelle88
    Terry Hague (@TezzaBelle88) reported from Sheffield, England

    I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

  • John_murphy1
    John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Medzy1506
    Ahmed Mohamed (@Medzy1506) reported

    @virginmedia Your service status tool is also down and keeps saying my account isn't found. Even when signed in.

  • g_joyce
    Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported

    @virginmedia @K_simple_k I’ve also sent messages about this issue in Edinburgh EH12 7BX.

  • Ant78uk
    antony coyne (@Ant78uk) reported

    @rab_147 @virginmedia Nice to know it’s just virgins shoddy service rather than something my end thanks for the reply 👍

  • Becca9O
    Becca (@Becca9O) reported

    @VirginimediaDM I’d like to report a problem with Virgin Media TV in the Hucknall area of Nottinghamshire. This started at around 11am today

  • Leedsforeversos
    Leeds💛For💙Life💛 (@Leedsforeversos) reported

    @swanseasucks @virginmedia Ours is the same hope virgin media making this issue right

  • ActuallyClarex
    Clareactually (@ActuallyClarex) reported

    @virginmedia not working yet again. Also telling me my sign in doesn’t exist and that I have no account. I’ll be stopping the DD as of now. Utterly useless. No tv because they want me to upgrade when I don’t want to. #virginmedia

  • halobabeee
    Hazel (@halobabeee) reported

    @virginmedia unable to report an outage as your service checker is down… and it won’t find my account despite being logged into your app…what do I do?

  • snoopsaj
    aj snoop (@snoopsaj) reported

    Use the app they say for service issues app says what service issues have you paid your bill absolute morons #Virginmedia

  • jaluch
    Christine💙 (@jaluch) reported

    @virginmedia TV picture cracking up and fuzzy have you problems?

  • bigdave22003388
    Dave (@bigdave22003388) reported

    @O2 customer service is an absolute joke nearly 3 hours on hold on the online chat for time to raise up to 122 minutes again gone downhill since joining @virginmedia