Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S35, S13, S4, S5 and S2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 01/21/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomSheffield Wi-fi
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomRotherham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • cathd100 Cat Wasnidge (@cathd100) reported from Sheffield, England

    @virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia so may I ask why I was contacted using your text service and then told me my password was incorrect and then no answer after was in mid conversation

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please

  • Jordsufc_ Bolland (@Jordsufc_) reported from Sheffield, England

    @SkyHelpTeam you having competitions on how shit your internet is with @virginmedia

  • simonjs Simon Scott (@simonjs) reported from Sheffield, England

    @virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.

  • AdieThompson Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England

    @Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on

  • blade4life17 Andrew Challenger (@blade4life17) reported from Sheffield, England

    @virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them

  • JohnnyDarbo John Darbyshire (@JohnnyDarbo) reported from Brampton Bierlow, England

    @virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx

  • NFGmart martyn notman (@NFGmart) reported from Sheffield, England

    @robwillb @virginmedia Mines been up and down for a week

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith

  • MikeHull2u Mike Hull (@MikeHull2u) reported from Holmesfield, England

    Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.

  • ma96____ munem.. (@ma96____) reported from Sheffield, England

    @virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬

  • RosCrowley Ros (@RosCrowley) reported from Hoyland Nether, England

    Why is my mg always around 40/55mg when we are promised 100mg..Films just buffer & it's getting tiring now. We have done the usual checks including rebooting ..Please help @virginmedia s74 area

  • HarlamTK Harlam (@HarlamTK) reported from Sheffield, England

    Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet

  • darren_roddis darren roddis (@darren_roddis) reported from Treeton, England

    @virginmedia problems in the s60 area no internet and tv

  • AHawksworth1 Adam Hawksworth (@AHawksworth1) reported from Barnsley, England

    Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ofcom Ofcom (@Ofcom) reported

    @CoffeeSellout @virginmedia Hi there, it's difficult to regulate the quality of customer service but we regularly publish information on the amount of complaints received against providers, which then adds further pressure on companies to provide a high level of service.

  • HisonHouse HisonHouse (@HisonHouse) reported

    @MBdaytrading Times Newspaper. BT lost as much as 7 per cent of its value this morning on reports that Sky could soon strike a deal to invest in Virgin Media O2’s broadband network.

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Royal Leamington Spa, England

    @virginmedia your badly designed website keeps crashing and giving me a blank page. ( On a Year old MacBook Air). You'd think a billion dollar tech company would have a functional website? #fail.

  • HenryPersephone Persephone H #AmazonDiscriminates ☹ (@HenryPersephone) reported

    @virginmedia Seems ok now. However, never going to hand out bank details and shouldn't be asked.

  • isabelfarrell 🅼í🅲🅷🅴á🅻 🅵🅰🆁🆁🅴🅻🅻 (@isabelfarrell) reported

    @virginmedia Internet is working fine and have no issues with speeds the problem is random drops in connection, they seem to happen tens of times a day now and have done for the last couple of months, it's more of an annoyance than anything else as each loss in connection lasts only seconds

  • LiamDyfas Liam (@LiamDyfas) reported

    @virginmedia Pretty pointless when the test won’t work due to the service being that slow. 177kbs on the previous test

  • Freddiewatson24 Freddie Watson (@Freddiewatson24) reported

    I’m actually sick and tired of @virginmedia and their AWFUL service and customer service. Why say you are doing something then still mess it up! 5 phone calls and it’s still messed up. Where’s the compensation? Just a oh sorry? Teach your staff correct!

  • rosiewilby Rosie Wilby (@rosiewilby) reported

    @virginmedia The steps do not make sense. Is it the email password we need to change or the password to get into the whole of my Virgin media. Could someone please call me to help?

  • BFCDrinkers Matchday Drinkers (@BFCDrinkers) reported

    @virginmedia A couple more weeks have passed as I assume has doing this to your service standards (timescales)? How much longer please - can you confirm a date it’s scheduled for.

  • Pauly107ie Paul Kelly (@Pauly107ie) reported

    Anyone know how to set the VirginMedia Hub 2.0 to Modem only mode?@VirginMediaIE support is over 1 hour wait time and their useless WhatsApp support is temporarily closed.