Virgin Media outages and service status in Sheffield, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 13, 4:03 AM GMT+1.
- Internet (73%)
- Wi-fi (14%)
- E-mail (5%)
- Total Blackout (5%)
- TV (5%)
The latest reports from users having issues in Sheffield come from postal codes S2 , S35 , S21 , S13 and S9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Chesterfield, Barnsley, and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Internet | 6 days ago |
|
Sheffield
|
Internet | 6 days ago |
|
Chesterfield
|
Internet | 7 days ago |
|
Chesterfield
|
Internet | 11 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
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GAMING DRAGON (@GAMINGDRAGONUK) reported from Hoyland Nether, England@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
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Richard Gladwin (@rwgladwin) reported from Sheffield, England@virginmedia were there issues in S9 around 1020 this morning?
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🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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simon parkinson (@parky1021) reported from Barnsley, England@virginmedia WiFi constantly dropping out. How do I fix this plz
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Gooner (@TheG0000ner) reported from Chesterfield, EnglandIs there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Adam Hutt 🏴 (@SBOmad) reported from Swinton, England@virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Callum 🏳️🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England@DysphasiaPV @virginmedia Product is good but customer service terrible
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Calming Chameleon (@Mashcat) reported from Sheffield, England@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
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Sam Millington (@cranworth791) reported from Rawmarsh, England@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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John Armitage (@ArmitageJohn) reported from Sheffield, England@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Tom Clark (@Ray_Lennox) reported from Sheffield, England@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Victims Voice (@victimsvoice73) reported from Sheffield, England@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tanisha Smith (@Tanisha_Molly) reported@virginmedia is there issues with the internet tonight? Ours has been connecting and disconnecting for the last few hours! 💀
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MrsHoustie🏴 (@Houstie1886) reported@virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.
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Bec (@LeB00) reported@virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.
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Adele Grange (@GrangeAdele) reported@virginmedia @CLangley16 @virginmedia I’m the same, this has been on and off now for weeks! I pay a fortune each month and never get a week where there is no issue. I was supposed to get a discount before and it was never processed off of my monthly bill
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.
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Stephen McCauley (@43mccauley) reported@virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay
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nick rigby (@pompeyrigs) reported@virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible
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AngMacca (@AngMacca) reported@virginmedia hi, our internet has been intermittent since 30th May (ML2), with resolution dates moving back repeatedly. Can you advise on a ACTUAL date from which we will resume 100% service?
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MR COOL (@Lifeline04India) reported@virginmedia Yes and one guy called and told i will receive few details as SMS including Re=feral bonus and referal entry, still i didnt receive, Please help
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Lynne (@lynne_thomson2) reported@PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down