Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S8, S35, S13 and S4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, Barnsley and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Rotherham |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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adam
(@Adz_lufc) reported
from
Wentworth, England
@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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GAMING DRAGON
(@GAMINGDRAGONUK) reported
from
Hoyland Nether, England
@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
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Martin Spiers
(@martinaspiers) reported
from
Oughtibridge, England
@virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AdventuresOfMixxy
(@AdvOfMixxy) reported
I was typing to Virgin Media customer service then Lucky jumped on my keyboard because she decided that she also wanted to talk to him... Safe to say, poor man was so confused
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Colin Robson
(@ColRob123) reported
@UnicornRunning @virginmedia It seems their Customer service is as patchy as their broadband
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whythedelay5150
(@whythedelay5150) reported
@virginmedia Yes it was.Connectivity issues as well when we upgraded to higher speed.Quite frequent.Almost none when at 200mb.Thinking of ditching wifi as not reliable & use wired connection network.Router degrading after several yrs?
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Jack
(@QueKaay77) reported
yo @virginmedia you are awful
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Realthing
(@Realthing) reported
@virginmedia Got text message today.Says my Mobile SIM will not allow roaming after October 1st and if I need roaming, I need a new SIM by calling your Mobile service. Nobody at other end knew what I was talking about.What is going on? Why do your operators not know anything?
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Fred Parr
(@OneParr) reported
@virginmedia Virgin Media sucks discovered they switched my email account off on 5th August not been able to send or receive emails since spent yesterday talking to one of their technicians who wasn’t able to help told I’d be contacted today by another hasn’t happened yet
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Carter Electrical
(@CarterElectrics) reported
@virginmedia hopeless customer service and communication. “Upgrade” phone line and lose Broadband for nearly 1 week… Finally up and running… then drops out after 1hr 😡🤬 pathetic… looking for alternatives now
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Martin S Dixon 💙 ART CALLUX
(@BunnySuicida) reported
@virginmedia Hello, my mum uses your network for her mobile phone and cannot make any outgoing calls for a few days. A recording just says "there is no reply" or some other message, even on a brand new handset. Are there network problems or could there a fault with her SIM card?
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Laura
(@Voteforcoxy) reported
@virginmedia Anyways! Lovely chap came out today and said he'd fixed issue. Hour later it's disconnecting again. I'm just in the process of being passed to the 6th different person on the phone all of whom say they can help but then put me through to someone else with no warning.
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Andrew Johns
(@adjsays) reported
Recommendation for mesh network setup? We've got a @virginmedia hub, but thinking I could put it in modem mode and buy my own router/network equipment, rather than pay a monthly fee for their pods, which I've not exactly heard good things about anyway.