Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Barnsley, Sheffield, Rotherham, and Mexborough.

City	Problem Type	Report Time
Chesterfield	Internet	20 hours ago
Chesterfield	Internet	20 hours ago
Barnsley	TV	2 days ago
Sheffield	Internet	2 days ago
Sheffield	Internet	3 days ago
Barnsley	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Alison Pearson (@pearson_alison) reported 2 minutes ago from Sheffield, England

  @virginmedia why is the red button not working I've paid for this service

• 
  Victims Voice (@victimsvoice73) reported 3 minutes ago from Sheffield, England

  @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

• 
  paul whittick (@whittickdiver) reported 7 minutes ago from Sprotbrough, England

  @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

• 
  Leanne Rebecca (@leannerains) reported 9 minutes ago from Sheffield, England

  @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

• 
  -BMiller- (@BMiller36990477) reported 12 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  Claire 💙 (@ClaireWinslade) reported 14 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Paul David Phillips (@paul_phillips83) reported 16 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Chris,,,, (@pidgpie) reported 16 minutes ago from Rotherham, England

  @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 19 minutes ago from Sheffield, England

  @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

• 
  john leesley (@JohnLeesley) reported 19 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

• 
  GiinaGii 🐱🌿 (@giinagii) reported 24 minutes ago from Sheffield, England

  @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

• 
  Victims Voice (@victimsvoice73) reported 30 minutes ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  Yorkshire Chuff (@YorkshireChuff) reported 32 minutes ago from Sheffield, England

  Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

• 
  Anita Whittaker (@summitsleap) reported 37 minutes ago from Conisbrough, England

  If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔

• 
  Victims Voice (@victimsvoice73) reported 46 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  GiinaGii 🐱🌿 (@giinagii) reported 53 minutes ago from Sheffield, England

  @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

• 
  Gary Steele (@steeleygash) reported 53 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  Mark Bell (@67BLADE) reported 53 minutes ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 59 minutes ago from Barnsley, England

  @virginmedia No it's always slow lately

• 
  Andrew Poppleton 💙 (@popsgolf) reported 60 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Whale ™ (@Simon_Whale) reported 4 minutes ago

  @QuickRespoxd @virginmedia @virginmedia I got on the phone for a simple upgrade but your appalling 'service' had just inspired me to leave . Waste of space , ruined a once good company

• 
  Ty (@tybilly1) reported 8 minutes ago

  Santander bank has got has bad as Virgin Media for customer service, so it's the end for you & me as the great Jillted John sang.😤

• 
  Tim 🤘 (@RandomRocker) reported 11 minutes ago

  @PeteUK7 @virginmedia I transferred my mothers account into my name after she passed a few months ago, it all seemed to work but now when I try and login they want my fathers password..who passed away 8 years ago and refuse to let me in without it.. Their account system is awful and they don't care.

• 
  PhantasyWave (@PhantasyWave) reported 11 minutes ago

  @PeteUK7 @virginmedia Been with them before never again. Same goes for BT. I will never contact again these 2 companies. They use vendetta in their own customers. Virgin tried to get me in debt, BT got me in debt of £962 for an upgrade I didnt even had the chance to use one single time.

• 
  MerlinJ (@HamsterSick) reported 14 minutes ago

  I absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.

• 
  Lunc Asylum (@LunCAsylum) reported 16 minutes ago

  @JamieGBarry @virginmedia cancel your contract and get virgin media as a new customer in your wifes name, request install the day after your current contract ends....they will tell you you cant do it but i have been for 15 years

• 
  🇬🇧 FI is awesome 😎 (@GrahamCompton) reported 19 minutes ago

  @JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.

• 
  NJW (@NJWesthead) reported 20 minutes ago

  @JamieGBarry @virginmedia 6 weeks after contract to be considered a new customer. I’ll be doing that in August. So I’ll have to send their hub back to them, for them to send me one back 6 weeks later. What’s the point?

• 
  Jane 🩵Reform party member🩵 (@JaneODwyer20) reported 22 minutes ago

  @irishdec316 @PeteUK7 @virginmedia You nasty piece of ****, get a life.

• 
  Mark Logan | Ecommerce Consultant (@mlogandigital) reported 23 minutes ago

  So you get a bill from @virginmedia to say your bill is doubling from tomorrow but can't get in touch with anyone on support to sort it out. @skytv just come and take my money