Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S1, S5, S9 and S8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Sheffield |
Internet | |
| Barnsley |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
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Maxine Spencer
(@Colderthananice) reported
from
Mexborough, England
@MetLineDriver @virginmedia Remember they were on my bad company list
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia I didn't realise when I negotiated a deal I'd be automatically entitled to no compensation and rubbish customer services. Lesson learnt.
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia My internet has gone off again! Got to wait 48 hours for a complaint call back and Saturday for an engineer. I'd like a call from VM UK today please!
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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Relish Hendy
(@relish_hendy) reported
from
Sheffield, England
@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia Yes, dispite your Call Centre saying no area issues your status page says otherwise. Fix at 10pm. Lost all services not just internet.
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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kev adams
(@tal_kev) reported
from
Hoyland Nether, England
@virginmedia come on now,This is getting pathetic now.trying to watch a film on Netflix and it's buffering all the time.15mps supposed to be 100mps.absolute joke.should be able to cancel contract as I am not getting what I pay for#falseadvertising#lyingthroughyourteeth
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@NickJames1988 @virginmedia Ours is down again Nick in s74. TV down too.
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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tryf
(@tryfbellamy) reported
from
Sheffield, England
@virginmedia gunna sort your shit internet out or what
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Swindon, England
@warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡
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Lindsay
(@blondielindsay) reported
@virginmedia @virginhelp I have had no broadband or virgin tv since early this morning, after a hour wait on a call, I was told soon. Its now the back of 5 and just recieved a text it won't be fixed until tomorrow.Service is shocking, even when trying to report other faults. 🏴
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margaret hung
(@curranhung) reported
@virginmedia Please can you look into webmail issues in the SW19 area. I haven't been able to access it since this morning.
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Sarah Thompson
(@sarahthommo) reported
@virginmedia It’s not ideal, you are correct. I have already spent too many hours trying to get through on that number. I have no choice but to cancel my contract. Can you give the number for this?
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Sean Pearson
(@soapyrct) reported
@PaulMottram5 @virginmedia They actually can’t help but keep asking. They just tell you the have no account access.
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russell lehman
(@russelllehman2) reported
@virginmedia Tv, working virgin media tv is all I want as a new customer!!!! Let down by shoddy service.
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Olivier Parent
(@OlivierParent1) reported
Are you aware of any disruption of service in SW18 for broadband? no internet at all the whole day while working from home?! Are you working on it? @virginmedia
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TMcGRed
(@TMcGRed) reported
@virginmedia Not yet. Will probably do that too as I've never been able to connect the Virgin Media Connect app, as it doesn't like the settings password
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Alan Stafford
(@AlanStafford16) reported
@virginmedia 1/ This has become a nightmare. Services disconnected Thursday due to your error apparently 4 hours on the phone Friday reconnected. Disconnected Friday night again 3 hours on the phone Saturday no service all weekend.
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Deanie
(@naddiva) reported
@virginmedia I cannot believe in this current climate your prices have gone sky high. Within 12 months my contract is now £12 more having scraped to the bare minimum...trust me worst service