Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Barnsley, Rotherham, and Mexborough.

City	Problem Type	Report Time
Sheffield	Internet	13 hours ago
Chesterfield	Internet	3 days ago
Barnsley	E-mail	3 days ago
Rotherham	Internet	3 days ago
Barnsley	Total Blackout	7 days ago
Sheffield	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Amy 🦉 (@Amy_1867) reported 1 minute ago from Sheffield, England

  @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

• 
  -BMiller- (@BMiller36990477) reported 3 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 4 minutes ago from Hoyland Nether, England

  @virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 5 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  Leanne Rebecca (@leannerains) reported 5 minutes ago from Sheffield, England

  @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

• 
  john leesley (@JohnLeesley) reported 6 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

• 
  GiinaGii 🐱🌿 (@giinagii) reported 9 minutes ago from Sheffield, England

  @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

• 
  Calming Chameleon (@Mashcat) reported 10 minutes ago from Sheffield, England

  @koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!

• 
  Claire 💙 (@ClaireWinslade) reported 12 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported 13 minutes ago from Brampton Bierlow, England

  @DysphasiaPV @virginmedia Product is good but customer service terrible

• 
  Victims Voice (@victimsvoice73) reported 16 minutes ago from Sheffield, England

  @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

• 
  Ian Naylor (@ianpnaylor) reported 18 minutes ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

• 
  Mark Bell (@67BLADE) reported 30 minutes ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

• 
  John Armitage (@ArmitageJohn) reported 33 minutes ago from Sheffield, England

  @virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!

• 
  adam (@Adz_lufc) reported 40 minutes ago from Wentworth, England

  @virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about

• 
  koko 🌻 (@Koko__Johnson) reported 41 minutes ago from Sheffield, England

  Virgin Media have the worst customer service in the world

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 46 minutes ago from Barnsley, England

  @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

• 
  Oli B (@olibrown77) reported 50 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 51 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia I can’t help with that. Good luck.

• 
  Ian Naylor (@ianpnaylor) reported 58 minutes ago from Sheffield, England

  @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mimi Farid (@MimiFarid) reported 4 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

• 
  Melvyn Malloch (@melvynmalloch) reported 5 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

• 
  Dave Warrilow (@argyledavros) reported 9 minutes ago

  Massive problems with @virginmedia in #Southend. Broadband hasn't been working properly for over a week. Service checker keeps changing excuse, so you can't book and engineer. Tried calling on hold for half an hour then cut off. Shocking service.

• 
  WATCHING THE GAME (@Pass_Move) reported 11 minutes ago

  @virginmedia @annasimpson1 What’s the point. You don’t care and never respond.

• 
  Soli (@oisoli) reported 12 minutes ago

  @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

• 
  BeKind (@Yolandae) reported 14 minutes ago

  @virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.

• 
  Sarah Loughran (@SarahDruscilla) reported 15 minutes ago

  @O2 since joining virgin media the coverage in Milton Keynes is terrible. I’m almost always on 1 bar. You’ve gone from being the best signal in the area to probably the worst.

• 
  Derek Xavier Morriss (@DerekXMorriss79) reported 16 minutes ago

  @virginmedia can you please please please sort out your WiFi issues in the Bromley area. This is bloody awful service!!!! 😡

• 
  Ady Carter (@IsitAdy) reported 17 minutes ago

  @virginmedia It finally came back online during the #europeancup penalty shootout. Missed most of the final. But it’s not the first time we’ve had problems in this area. Very frustrating

• 
  julie fountain (@juliefount) reported 19 minutes ago

  What an absolute joke @virginmedia are been asking for help for weeks but nothing.