Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S5, S2, S8, S1 and S6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Sheffield |
Wi-fi | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
TV | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia I didn't realise when I negotiated a deal I'd be automatically entitled to no compensation and rubbish customer services. Lesson learnt.
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia Yes, dispite your Call Centre saying no area issues your status page says otherwise. Fix at 10pm. Lost all services not just internet.
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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Relish Hendy
(@relish_hendy) reported
from
Sheffield, England
@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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Maxine Spencer
(@Colderthananice) reported
from
Mexborough, England
@MetLineDriver @virginmedia Remember they were on my bad company list
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tryf
(@tryfbellamy) reported
from
Sheffield, England
@virginmedia gunna sort your shit internet out or what
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia is there a outage in the S74 area for broadband. Router shows access denied next to internet.
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kev adams
(@tal_kev) reported
from
Hoyland Nether, England
@virginmedia come on now,This is getting pathetic now.trying to watch a film on Netflix and it's buffering all the time.15mps supposed to be 100mps.absolute joke.should be able to cancel contract as I am not getting what I pay for#falseadvertising#lyingthroughyourteeth
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Andrew Poppleton
(@popsgolf) reported
from
Wentworth, England
Once again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying
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Ty Warburton
(@ty_warburton) reported
from
Brampton Bierlow, England
@virginmedia can someone contact me , the customer service you provide is abysmal, trying to get an issue resolved and no one on your customer services seems to listen!!!
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@NickJames1988 @virginmedia Ours is down again Nick in s74. TV down too.
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia My internet has gone off again! Got to wait 48 hours for a complaint call back and Saturday for an engineer. I'd like a call from VM UK today please!
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martyn notman
(@NFGmart) reported
from
Sheffield, England
Ffs @virginmedia my internet is fine all morning..suddenly goes off. Ring your "helpline" and apparently you expect to have problem solved by 8.25 PM!!!!
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
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@DEG44Griffin
(@dangriffin37) reported
from
Sheffield, England
@virginmedia so please explain the 20% hike in my bill every month just because you are discontinuing my chosen plan and offering me exactly the same plan for an extra £3 per month, been a customer longer than I care to remember but utterly disgusted by this #virginmobile
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Customer Service
(@vmbusinesshelp) reported
@robsmedley @vmbusiness @MoneyTelegraph Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800
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Jason Haydon
(@JasonCHaydon) reported
Hi @virginmedia, I've been on hold for about 3 hours over 3 calls with 3 different agents trying to sort out my home move. No one seems to be able to help and each time I've been put on a silent hold for over 30 minutes. I need this sorted ASAP. Can you please help
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Carolyn Clayton
(@cazamic) reported
@virginmedia I have had a poor wifi signal for a year now. used to always show the wifi lights, now its orange and its terrible. The catch up tv never works, i gets errors gallor. I want to leave, next door on sky but would accept an engineer trying to fix the issues first.
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Investology
(@Profitprofit1) reported
@virginmedia Getting very slow connection than my usual speed. Please look at the situation
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Mike
(@ML_2193) reported
@virginmedia now reneging on services offered in text chat after all the hassle involved with our installation after moving. Bunch of con artists. Would really advise anyone looking at getting Virgin Media to go to a different supplier. Nothing but problems with this lot
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Samantha Alleyne 💙
(@samkkalleyne) reported
@virginmedia I have done this. The matter has not been resolved. As I said this seems to be a technical glitch at your end that is a new problem and is affecting many people. Hence me asking you to investigate. I searched here on Twitter and found many users with same issue.
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Carolyn Clayton
(@cazamic) reported
@virginmedia And I want to leave now because of all this. I am sure my contract ended in January. I have made complaint with their unethical way of taking money from me. I really have had enough of virgin. Unless they can sort my problem and give me a strong signal i want to leave.
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Kieran 🏂
(@KieranSumner) reported
@virginmedia I appreciate it may take longer to resolve a complaint but as a standard you should be providing consumers with written Acknowledgement of the complaint within 5 business days. Of which you have failed to do so.
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Kieran 🏂
(@KieranSumner) reported
@virginmedia It was made over the phone through one of your advisors. I’ve found the “complaint tracker” but whoever raised the complaint has raised it with an incorrect contact number. They’ve put a landline as my preferred contact which nobody will be able to reach me on as I don’t use it.
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attztt
(@attztt) reported
@virginmedia I'm repeatedly getting calls to my landline from "Virgin Media" saying there are some issues with my internet. I've been assuming these are fraudulent and not actually Virgin Media, but want to be certain. How can I tell whether these calls are legitimate or not?