Virgin Media

Virgin Media Outage Report in Sheffield, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4 and S5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 01/14/2026 00:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Rotherham, Chesterfield, Mexborough and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomRotherham Internet
United KingdomChesterfield Total Blackout
United KingdomChesterfield Internet
United KingdomMexborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • RockettNeil Neil Rockett (@RockettNeil) reported from Wentworth, England

    Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.

  • cstarkey12 chris starkey (@cstarkey12) reported from Barnsley, England

    @virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving

  • wilcock_steve steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏

  • RockettNeil Neil Rockett (@RockettNeil) reported from Wentworth, England

    @virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • badger63 judith badger (@badger63) reported from Sheffield, England

    @virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this

  • philipbackhouse Phil Backhouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@philipbackhouse) reported from Sheffield, England

    @virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia hi can you tell me if there's any issues in S6 please,

  • wilcock_steve steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!

  • RosCrowley Ros (@RosCrowley) reported from Hoyland Nether, England

    After the internet off most of the day yesterday, I now have 28 mg at s740 ap....I wish I had never changed!! @virginmedia

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia See my first tweet - no contact in 6 months - £600 down the swanny

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

  • badger63 judith badger (@badger63) reported from Sheffield, England

    Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wonderlust484 💜💜 (@wonderlust484) reported

    @virginmedia what is the point in me paying for your superfast broadband when it never actually works!!! Absolute joke of a provider and company

  • Aaron_AFC94 Aaron Chadburn (@Aaron_AFC94) reported

    @virginmedia what is going on with these connection issues, since the mass outage mine and my neighbours Internet drops multiple times a day, this is unacceptable for the price we pay monthly, not only that but prices are going up? Will there be any compensation?

  • chrisszumilo Chris Szumilo (@chrisszumilo) reported

    @virginmedia tour fault checker simply does not work! There is a network fault in my area. The Internet keeps going down and when it's up then the speeds are slow. Cannot get through to your customer services. This has been going on for over 24 hours. Escalate this!!!!!!!

  • birdy0nair Birdy 🐦‍⬛ (@birdy0nair) reported

    @virginmedia had a text to say issue resolved but it’s not. rang service status number and it cuts off saying everything is fine now. still no access to broadband or tv and won’t allow me to book an engineer, ya’ll just said it’s working just to keep your stats down / avoid compo🥲 behave

  • NicCop_avfc Nicki C (@NicCop_avfc) reported

    @virginmedia Not really, your whole customer service is a joke promised something 3 week ago and now we dont even have a land line and underpar broadband

  • BrooksAmand Amanda Lawler Brooks (@BrooksAmand) reported

    @virginmedia Down again OL7… therefore a broken contact on your behalf

  • LibbriA LibbriA (@LibbriA) reported

    @virginmedia absolutely shambolic company. I am unable to access my account, your customer services refuse to help, and the internet service ******* sucks. When i try to go into my account "wrong password" - reset password "that email has never been used".

  • macqueen_claire Claire MacQueen (@macqueen_claire) reported

    @virginmedia Not reaching out, its a pointless, you dont solve anything. I might as well have a chat with myself when we call for support. If you want to help call my husband to discuss our issue, hes the account holder! I did take over the call today for fear of him self combusting 🙄

  • garyhorneimages Gary Bristol (@garyhorneimages) reported

    @virginmedia what a shambles @virginmedia are. Complaint raised on the 29.03.2023 with a James, possibly in your retention department. Once i registered the complaint and said my goodbyes, James left his line live and I could hear what he was saying about me to another member of staff.

  • JuliaBough Julia Bough (@JuliaBough) reported

    @virginmedia Services down AGAIN 🙄