Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S35, S13, S4, S5 and S2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia why am h getting the message that my cable is broken
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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Gary Steele
(@steeleygash) reported
from
Barnsley, England
@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Arlene
(@ArleneH48169104) reported
@virginmedia I've tried to call and there is just an automated service saying we know there's an issue and goodbye. No further info provided.
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Gary Dowdell
(@garyd001) reported
@virginmedia The team? Which team? I've just rang, chose option 2 for broadband issue, it ran a test, said hub problem and rang off!! Really not good enough. Any ideas what I can tell my boss?
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mike
(@mikejhemsley) reported
@virginmedia Hi. Where do I sign up for this service? There’s nothing on either Virgin Media or TfL websites?
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kyle
(@KyLeeOnPC) reported
Big shout out to @virginmedia who recently put my bill up from £32 to £66.25 despite still being in contract with them until June. A supervisor was meant to call me last week yet for some reason they haven't. Can't wait to cancel in a few months 🥰🥰
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lora2509
(@lora2509) reported
@virginmedia my postcode never works no matter what way I put it in...Can you advise roughly how long it will be down in Dublin 9
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Grant💙
(@gHuporanj69) reported
@mrsanitaparis @ruskin147 @virginmedia Ditto, no problems here!
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Paul Lewis
(@paulstevenlewis) reported
@virginmedia Thank you… that sounds hopeful, but I can see no reference to that BAI/TFL service on that link, it only seems to be about the Connect app, which I already have. Could you tell me where I should be looking?
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MLC
(@mollycliffe) reported
@virginmedia hello, can you retrieve chat data? I was told by your agent yesterday there’d be no termination fee if I changed my package yesterday shock horror contract today has an early termination fee on it… just going to cancel my whole account at this rate 🙄
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Gary Dowdell
(@garyd001) reported
@virginmedia I've used the WhatsApp 'service' previously. Chocolate teapot comes to mind. Sorry, I am furious. If you cannot actually 'help' then I'm going to get in touch with the Chief Executive's office.
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Helena 1 half of artninetwo
(@HelenaknownasH) reported
So 2 blokes from MJQuinn have blocked me in my drive, put up bollards in front of my neighbour and blocked them in while they saw into the pavement. They have @virginmedia sign in the windscreen. No warning of this & we couldn’t get out now if we wanted? #nocourtesy #rude