Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S1 and S8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Wi-fi | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Steve Shaw
(@Old_Wathonian) reported
from
Brampton Bierlow, England
Had virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN
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Ros
(@RosCrowley) reported
from
Hoyland Nether, England
After the internet off most of the day yesterday, I now have 28 mg at s740 ap....I wish I had never changed!! @virginmedia
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
@virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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Joanne Slavin
(@JoanneSlavin) reported
from
Rotherham, England
Getting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!
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Matthew Hardwick
(@MattJHardwick) reported
from
Dronfield, England
@rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again
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jayden🌦
(@incipient) reported
from
Brampton Bierlow, England
@virginmedia i’m having am issue with my new order, it’s saying my orders parked.
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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William Garner
(@wjgr98) reported
from
Sheffield, England
Given Virgin Media uses different cables to BT, your internet would still be crap
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia See my first tweet - no contact in 6 months - £600 down the swanny
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John R Lakey
(@JohnRLakey) reported
@virginmedia So I have practically given up now and accepted @virginmedia has no regard for customer service, as you don't employ anyone human to make that happen. The only humans, as far as I can see, are in the social media teams, which is bonkers.
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Chris Hill
(@HillChris2910) reported
@virginmedia @sky I see the option, but when I select them, it shows a bad request error. The app is poor. The service I received on live chat is poor and I will be cancelling my contract since it’s up for renewal
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Joe Zaccardelli
(@joe_zaccardelli) reported
@virginmedia hello can someone help. I left my contact and was sent a return kit via the post. I boxed the virgin media items and delivered them to a yodel drop off on the 24/09/2025. But I got an email on 08/10/2025 stating if the kit is not returned I will be charged £180 ?
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Elizabeth McKnight
(@ElizabethM9865) reported
@virginmedia Please can you help with my virgin media box it's not. Working properly
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Frank Keegan
(@KeeganBig) reported
Appalling customer service from @virginmedia proving impossible to log in to Sky Sports on the go. No response to DMs for help yet I am inundated with calls to renew my package. With such poor service why would i?
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iX J Å M Ė S
(@repeatall) reported
@virginmedia @O2 Unknown! I asked this question lots and lots of times but I never found out so I cancelled my DDs for 02 and Virgin.
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Mark Vos
(@MarkVos75) reported
@virginmedia 1/2 FYI, The problem is a communication breakdown between Virgin Media and another provider (one touch switch process). I appreciate these things can happen, but your automated phone system has made the whole process a nightmare. Your customers end up in a continuous loop.
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iX J Å M Ė S
(@repeatall) reported
@virginmedia @O2 NO… You can’t assist if you could I wouldn’t for spent well over an hour being pasted between you a 02 for the last two days. I will wait till you notice that Iv cancelled my DDs. Been with you for 20 years and you’ve become So bad I’m looking at leaving you
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niall
(@dellynel) reported
@virginmedia hey virgin our media hub has gone off red ring of death ,wife phoned customer services to enquire and told earliest engineer can come out is Tues 14th Oct are they coming from the call centre on the sub continent 1 of 2
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Charlotte W
(@Queenchar98) reported
Is anyone else having issues with virgin media? Just flashing red and down detector has a few spikes #virginmedia #virgin #internet @virginmedia