Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Internet	3 days ago
Sheffield	Internet	9 days ago
Barnsley	Internet	10 days ago
Barnsley	Wi-fi	11 days ago
Sheffield	Wi-fi	13 days ago
Rotherham	Phone	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Chris,,,, (@pidgpie) reported 2 minutes ago from Rotherham, England

  Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

• 
  Anita Whittaker (@summitsleap) reported 3 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  V-Bull (@VanceBulla) reported 4 minutes ago from Brampton Bierlow, England

  @virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service

• 
  Peter Boardman (@peterboardman64) reported 10 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  -BMiller- (@BMiller36990477) reported 11 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 16 minutes ago from Barnsley, England

  @virginmedia Yes but can never get through via phone

• 
  paul whittick (@whittickdiver) reported 17 minutes ago from Sprotbrough, England

  @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

• 
  Andrew Kerrison (@AndrewKerrison6) reported 17 minutes ago from Rotherham, England

  @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 20 minutes ago from Sheffield, England

  @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

• 
  Ian Naylor (@ianpnaylor) reported 20 minutes ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

• 
  Claire 💙 (@ClaireWinslade) reported 20 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Oli B (@olibrown77) reported 23 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  Amanda Brightmore (@mandybaps1) reported 24 minutes ago from Sheffield, England

  @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

• 
  Victims Voice (@victimsvoice73) reported 33 minutes ago from Sheffield, England

  @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

• 
  Alison Pearson (@pearson_alison) reported 34 minutes ago from Sheffield, England

  @virginmedia why is the red button not working I've paid for this service

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 40 minutes ago from Sheffield, England

  @virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.

• 
  Terry Hague (@TezzaBelle88) reported 42 minutes ago from Sheffield, England

  I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

• 
  GiinaGii 🐱 (@giinagii) reported 43 minutes ago from Sheffield, England

  @Condieflyy My virgin media went down this morning too 👀

• 
  Helen-Claire Stone (@Helen_Claire71) reported 45 minutes ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  Victims Voice (@victimsvoice73) reported 54 minutes ago from Sheffield, England

  Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damian Hastie (@DamianHastie) reported 1 minute ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Krystle (@vdaybabygirl85) reported 3 minutes ago

  @virginmedia - I had serious connection issues. Complaints team got in touch and thought it was resolved. But it's not. The issues are STILL ongoing and as for the last 8 weeks or so I'm struggling with intermittent service. I want the fixed. I'm sick and tired of it now

• 
  Amanda Frazee 💜💙🦁🦁AVFC (@AmandaFrazee12) reported 6 minutes ago

  @DianeRusse58708 @virginmedia That is naughty Diane when you are paying for a service

• 
  BEN GOODHIND (@BenGoodhind) reported 7 minutes ago

  @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35

• 
  Monk (@i_Charizard) reported 8 minutes ago

  @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite

• 
  karl heaney (@karlheaney1978) reported 11 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  Daaemo (@DamianTrow87502) reported 13 minutes ago

  What is going on with your App? I can't sign in. Ask for verification email, it says expires in 10 mins...but email doesn't appear! What on earth have you fiddled with? It used to be fine. @virginmedia

• 
  Johnycantdecide (@ladydaveg) reported 13 minutes ago

  Diagnostic tests suck, the myvm app sucks, your ai at the end of the phone can't tell the difference between zero and three and I still can't speak to anyone. Is there anything you can do right? @virginmedia

• 
  Back the BBC 📺📻📡📱🔴 (@back_the_BBC) reported 15 minutes ago

  @stephenm68 @virginmedia The only solution with Virgin media is to get rid of it

• 
  MaryC (@marycallaghan08) reported 17 minutes ago

  @virginmedia what’s going on in B44? No Tv channels, error code CS2004 & nobody responding on web messaging. Poor customer service. We’re not in Nepal for heaven’s sake