Virgin Media Outage Report in Sheffield, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sheffield come from postal codes S5 , S21 , S13 , S9 , S1 and S8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 2 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Wi-fi | 5 days ago |
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TV | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Paul David Phillips (@paul_phillips83) reported from Barnsley, EnglandHi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
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Bolland (@Jordsufc_) reported from Sheffield, England@SkyHelpTeam you having competitions on how shit your internet is with @virginmedia
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carl marsden (@carlebone) reported from Mexborough, EnglandFkn virgin media! Hope bransons next shit is a hedgehog!
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Joanne Slavin (@JoanneSlavin) reported from Rotherham, EnglandGetting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia
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William Garner (@wjgr98) reported from Sheffield, EnglandGiven Virgin Media uses different cables to BT, your internet would still be crap
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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Neil Rockett (@RockettNeil) reported from Wentworth, EnglandDreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.
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jayden🌦 (@incipient) reported from Brampton Bierlow, England@virginmedia i’m having am issue with my new order, it’s saying my orders parked.
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Jonathan Bullimore (@frog_j) reported from Brimington, England@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
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Neil Rockett (@RockettNeil) reported from Wentworth, England@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
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David James Catling (@davidjamesct) reported from Brampton Bierlow, England@virginmedia All services down! TV, Fibre and no means to contact @virginmedia as web site down and no answer on phones!!! Very poor service 😠#nothappyatall 😡😡😡
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Harlam (@HarlamTK) reported from Sheffield, EnglandApparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔
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Steve Shaw (@Old_Wathonian) reported from Brampton Bierlow, EnglandHad virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi
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🤷🏼♂️Matt Bates™👨🏼💻 (@jijimon2000) reported from Brimington, EnglandThird night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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🤷🏼♂️Matt Bates™👨🏼💻 (@jijimon2000) reported from Brimington, England@virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress
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Matthew Hardwick (@MattJHardwick) reported from Dronfield, England@rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again
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Victims Voice (@victimsvoice73) reported from Sheffield, England@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia had this issue all night, not acceptable!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MTBAI (@MTBAI1) reported@virginmedia @O2 My account number is 306382902. My application to install the virgin network has been delayed 3 times from 21th April. Every time I was been told the day before that need to be repaired. I just called and still haven't repaired it. Is Virgin deceiving consumers like this?🤬
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Cathal Kenneally (@Kman316) reported@nathanmurf Are they taking over from Virgin Media’s rights then? If so, what a load of crap that will be.
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emma (@emmalnalty) reported@virginmedia my wifi is down in the Dublin 3 area, when will it be back on?
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Baz Meister (@Baz8755) reported@virginmedia Can you please explain why none of your representatives have been made aware of the email you sent customers stating you were removing Usenet & allowing us to cancel without charge. I've been trying to talk to someone about this & have been told there isn't anyone
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odellykins 💀 (@odellykins) reported@virginmedia just because it was 10 minutes to 10 which is closing time, never had the calls disconnect before so for it to happen twice within half an hour doesn't really make sense. that is the only thing that made me annoyed last night
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melodiouscode (@melodiouscode) reported@virginmedia A page could not be found error. I am now using your chat feature to "talk" to the complaints team who are trying to just put me back to the fault team, who I am trying to complain about. See the problem there?
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Eric Johansson (@EricJohanssonLJ) reportedWhy do companies insist on playing music when you're on hold? What kind of person believes customers calling to sort out issues would love to hear a canned recording of a pop song that wasn't remotely popular when it came out? Please provide options to turn it off. @virginmedia
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Brad (@Bradders_90) reported@virginmedia The incident no was Virgin Media Outage Update - ID: F009063599
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Rita Giannini💙 (@RitaGiannini3) reported@virginmedia It says the service is fine but it’s not as broadband drops repeatedly the last few days!!
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OC™️ (@ocomer) reported@Dannyjnr180 @virginmedia I see they haven't responded to you! Terrible service yet again from this joke of a company.