Virgin Media outages and service status in Sheffield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Sheffield, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 27, 10:35 PM GMT+1.
- TV (49%)
- Internet (36%)
- Wi-fi (13%)
- Total Blackout (2%)
The latest reports from users having issues in Sheffield come from postal codes S2 , S35 , S8 , S3 , S13 , S9 , S21 and S4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Barnsley, Sheffield, Rotherham, and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Internet | 1 hour ago |
|
Chesterfield
|
Internet | 2 hours ago |
|
Barnsley
|
TV | 23 hours ago |
|
Sheffield
|
Internet | 1 day ago |
|
Sheffield
|
Internet | 2 days ago |
|
Barnsley
|
Internet | 2 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Claire 💙 (@ClaireWinslade) reported from Sheffield, EnglandMoved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Victims Voice (@victimsvoice73) reported from Sheffield, England@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, EnglandAnd the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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-BMiller- (@BMiller36990477) reported from Sheffield, England@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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Victims Voice (@victimsvoice73) reported from Sheffield, England@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Ian Naylor (@ianpnaylor) reported from Sheffield, England@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
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Marc Riley (@Sheffield_Boy) reported from Sheffield, England@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia on form again check my status no tv no Internet gets worse everytime it's down
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simon (@sihackett86) reported from Sheffield, England@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
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Terry Hague (@TezzaBelle88) reported from Sheffield, EnglandAnyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England@virginmedia No it's always slow lately
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koko 🌻 (@Koko__Johnson) reported from Sheffield, England@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pauliebwillcox💙 (@pauliebwillcox) reported@virginmedia I upgraded to Virgin360, it's been a nightmare- 4 times the box has reset & lost all our recordings, it fails to records things and its been impossible to get any help - we've been with you with no problems for decades, can you get me some help before I move to Sky?
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WeHearYou (@WeHearYou2020) reported@virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.
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werb (@Lfc93Werb) reported@virginmedia @PeteUK7 Chatting ****. My credit rating got destroyed after I left O2 and they sorted all the paperwork then years later a mistake on their end had them deciding I hadn't and they invented a debt and solid it to a debt company. All phone companies are massive scam artists
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Telboy (@telboy1968) reported@virginmedia I am in the HA0 area. TV channels constantly pixelating. When looking at your Service Status page, states resolve date of 18th May. Today is the 27th May. Are you going to compensate customers considering we pay for your service 1 mth in advance
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CrazyCatLady (@clwi456) reported@Billymawa @PeteUK7 @virginmedia Same. I was asked “are you the account holder?” I said, no, she died. I was told they would only deal with the account holder. That was 6 years ago. Cancelled virgin and will never ever use it again.
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Graham Long (@Grahamthecabbie) reportedAnyone else having problems with @virginmedia useless service!
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H3LLRAISER III (@JSSHERIFF1933) reported@virginmedia @scoobiesue82 I’ve gave up watching The Big Bang Theory as clearly no one can fix this glitch?? It’s very annoying !!
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MerlinJ (@HamsterSick) reportedI absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.
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Saviour (@CryptoVecna) reported@JamieGBarry @virginmedia And how would this be funded exactly? What a stupid take. Let's get free food too, and electric and gas... And petrol because I have to drive to work
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Paul McKigen (@paulmc_96) reported@virginmedia why is it every week the service goes down. Becoming a joke