Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Wi-fi	40 minutes ago
Barnsley	Internet	3 days ago
Sheffield	Internet	9 days ago
Barnsley	Internet	10 days ago
Barnsley	Wi-fi	11 days ago
Sheffield	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  John Armitage (@ArmitageJohn) reported 4 minutes ago from Sheffield, England

  @virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!

• 
  john leesley (@JohnLeesley) reported 6 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

• 
  Yorkshire Chuff (@YorkshireChuff) reported 9 minutes ago from Sheffield, England

  Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

• 
  Mark Bell (@67BLADE) reported 13 minutes ago from Barlborough, England

  @virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.

• 
  GAMING DRAGON (@GAMINGDRAGONUK) reported 13 minutes ago from Hoyland Nether, England

  @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

• 
  Mark Bell (@67BLADE) reported 23 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Amy 🦉 (@Amy_1867) reported 25 minutes ago from Sheffield, England

  @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

• 
  Victims Voice (@victimsvoice73) reported 27 minutes ago from Sheffield, England

  @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 29 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  Claire Stewart (@chococlaire77) reported 29 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  Sam Millington (@cranworth791) reported 32 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

• 
  Victims Voice (@victimsvoice73) reported 34 minutes ago from Sheffield, England

  Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

• 
  Paul David Phillips (@paul_phillips83) reported 38 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  GiinaGii 🐱 (@giinagii) reported 42 minutes ago from Sheffield, England

  @Condieflyy My virgin media went down this morning too 👀

• 
  -BMiller- (@BMiller36990477) reported 49 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  Angelina Perrett (@liaryredhead) reported 50 minutes ago from Sheffield, England

  @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

• 
  Chris,,,, (@pidgpie) reported 50 minutes ago from Rotherham, England

  Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

• 
  Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported 54 minutes ago from Brampton Bierlow, England

  @DysphasiaPV @virginmedia Product is good but customer service terrible

• 
  adam (@Adz_lufc) reported 55 minutes ago from Wentworth, England

  @virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about

• 
  Peter Boardman (@peterboardman64) reported 59 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Great Socrates (@Find_truth4all) reported 6 minutes ago

  @virginmedia I’d rather have many other users post comments in support of my observation so Virgin Media can see the level of frustration from customers.

• 
  Johnycantdecide (@ladydaveg) reported 6 minutes ago

  Diagnostic tests suck, the myvm app sucks, your ai at the end of the phone can't tell the difference between zero and three and I still can't speak to anyone. Is there anything you can do right? @virginmedia

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 9 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Paul O'Brien (@PaulOBrienKil) reported 9 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Alexander McCloy (@alexalexfyi) reported 10 minutes ago

  @Ofcom @virginmedia tactics still awful when trying to leave - harassing with calls that are irrelevant and could be emailed. Agents saying ‘no’ to requests to raise complaints and spoken to in appalling manor.

• 
  Truthwillsetyoufree (@Truthwills26171) reported 11 minutes ago

  @RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!

• 
  Matt Whitby (@mattwhitby) reported 12 minutes ago

  Is there a worse customer support than @virginmedia ? Ten minutes in between responses, and incapable of answering a simple question.

• 
  Khal (@khal_lfc) reported 14 minutes ago

  @Bev2810 @virginmedia I moved to YouFibre as @virginmedia was just too expensive and the service has been appalling over the last year

• 
  Seren 7 (@Seren_7) reported 14 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  Tom (Yogi) (@tummyevans) reported 15 minutes ago

  Good old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑