Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Barnsley, Rotherham, Sheffield, and Mexborough.

City	Problem Type	Report Time
Chesterfield	TV	1 day ago
Barnsley	TV	1 day ago
Barnsley	TV	1 day ago
Rotherham	TV	1 day ago
Sheffield	TV	1 day ago
Barnsley	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Helen-Claire Stone (@Helen_Claire71) reported 1 minute ago from Sheffield, England

  @virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.

• 
  Reece Bryan (@ReeceBryan94) reported 2 minutes ago from Wombwell, England

  @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

• 
  Anita Whittaker (@summitsleap) reported 7 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  Amanda Brightmore (@mandybaps1) reported 9 minutes ago from Sheffield, England

  @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

• 
  Tom “Harlam” King (@HarlamTK) reported 11 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Victims Voice (@victimsvoice73) reported 15 minutes ago from Sheffield, England

  Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

• 
  Barry Wilkinson (@millersfm2011) reported 21 minutes ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 22 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 23 minutes ago from Barnsley, England

  @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

• 
  Jules Tee (@xjuewx) reported 27 minutes ago from Sheffield, England

  @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

• 
  koko 🌻 (@Koko__Johnson) reported 38 minutes ago from Sheffield, England

  Virgin Media have the worst customer service in the world

• 
  Helen-Claire Stone (@Helen_Claire71) reported 39 minutes ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  Martin Spiers (@martinaspiers) reported 41 minutes ago from Oughtibridge, England

  @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

• 
  Thomas Foster (@Sedontane) reported 43 minutes ago from Newbold, England

  @nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.

• 
  koko 🌻 (@Koko__Johnson) reported 44 minutes ago from Sheffield, England

  @virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?

• 
  GiinaGii 🐱🌿 (@giinagii) reported 46 minutes ago from Sheffield, England

  @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

• 
  John Murphy (@John_murphy1) reported 51 minutes ago from Sheffield, England

  @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

• 
  Mrs c (@w47carr) reported 51 minutes ago from Barnsley, England

  @virginmedia why am h getting the message that my cable is broken

• 
  Diane Caira (@diddles1970) reported 51 minutes ago from Sheffield, England

  @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 57 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bella Ciao (@Bella_Ciao_Free) reported 4 minutes ago

  @virginmedia Im in NG17 all my channels have returned after yesterday's issues but ITV1HD hasn't... Ironically ITV1+1 works but no actual ITV1.

• 
  G HUNTer (@Why__OMG__Why) reported 5 minutes ago

  @DowndetectorUK found alternative ways of watching ITV1. get a clearer constant picture than Virgin Media. Several sources at zero cost. With the constant problems and ever increasing costs, I don't mind if I get interrupted tv at such an enormous discount.

• 
  Sue (@bob7bob) reported 7 minutes ago

  @virginmedia What has happened to the community pages on your site? Your email system has lost folders and keeps moving emails. The community pages are the only place where people actually help. Thanks.

• 
  Paul McKigen (@paulmc_96) reported 10 minutes ago

  @virginmedia wifi and tv down again same as yesterday. What are we paying for

• 
  Mark Richardson (@BinghamBloke) reported 10 minutes ago

  @virginmedia Any chance of getting ITV1 back anytime soon? 2 boxes still not working properly 24 hours later

• 
  Ahmed Mohamed (@Medzy1506) reported 11 minutes ago

  @virginmedia Looks like my TV is back but now my Internet has issues 🙄

• 
  Mary Erickson (@MaryEricks51284) reported 12 minutes ago

  @DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.

• 
  💜🐝 (@cmairsy) reported 13 minutes ago

  @Marie_0612 @virginmedia Nope absolutely didn’t bother trying to keep me as a customer even though I’ve been with them for years. Got some good offers from others online so their loss! Shame but I guess it’s modern times no customer care but glad you got some!

• 
  Style Conscious ✝️ (@StyleConscious) reported 15 minutes ago

  @virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.

• 
  Grant Stewart (@GrantStewart2) reported 17 minutes ago

  @virginmedia Tv still down after 24 hours and no update from VM. Awful service from a company that states putting customers first. Shocking service