Virgin Media outages and service status in Sheffield, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 30, 10:10 PM GMT+1.
- Internet (47%)
- Wi-fi (27%)
- Total Blackout (13%)
- TV (7%)
- Phone (7%)
The latest reports from users having issues in Sheffield come from postal codes S4 , S5 , S11 , S35 , S2 and S6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 14 hours ago |
|
Barnsley
|
Wi-fi | 2 days ago |
|
Barnsley
|
Internet | 5 days ago |
|
Sheffield
|
Internet | 11 days ago |
|
Barnsley
|
Internet | 12 days ago |
|
Barnsley
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Andrew Poppleton 💙 (@popsgolf) reported from Wentworth, England@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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adam (@Adz_lufc) reported from Wentworth, England@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Adam (@tevowl9) reported from Brinsworth, England@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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Victims Voice (@victimsvoice73) reported from Sheffield, England@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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GiinaGii 🐱 (@giinagii) reported from Sheffield, England@Condieflyy My virgin media went down this morning too 👀
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandHere we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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Mrs c (@w47carr) reported from Barnsley, England@virginmedia why am h getting the message that my cable is broken
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V-Bull (@VanceBulla) reported from Brampton Bierlow, England@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Ben Brailsford (@benbrailsford) reported from Sheffield, England@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Claire 💙 (@ClaireWinslade) reported from Sheffield, EnglandMoved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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-BMiller- (@BMiller36990477) reported from Sheffield, England@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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Chris,,,, (@pidgpie) reported from Rotherham, England@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Louis Romégoux (@RomegouxLouis) reported from Sheffield, England@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Ian Naylor (@ianpnaylor) reported from Sheffield, England@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Declan Carty (@declancarty) reported@IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????
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Ashley Blick (@ablick1986) reported@virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!
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Caz (@caz_fizz) reported@MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.
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andy spinoza (@andyspin) reported@virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.
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Andrea Jones (@Ang_Jones72) reported@Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company
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Campfire Gin (@campfiregin) reported@virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea
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sarah (@Mears1Sarah) reported@DAZNBoxing Not working in @virginmedia
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. (@AlexparkerI) reported@MelJanie @virginmedia I’ve just left virgin media. Their customer service is abysmal
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Lightbody 🏴 (@lightbody) reported@virginmedia please please please can you replace my ancient 11 year old Hub 3. It doesn't play nice with my modern Nest WiFi Pro mesh system. It wasn't very good when it was new! Customer services won't help because it's not actually broken!
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Ian Kill (@IanKillip) reported@MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.