Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S5, S35 and S8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Barnsley, Sheffield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Barnsley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia Yes but can never get through via phone
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia mandatory internet down again S65
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia No it's always slow lately
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dominique
(@d0m1n1quej) reported
@Jellysting_ @virginmedia Oh really? I have virgin media now in my current house and had no connection problems, hope they get it sorted! But there customer service is rubbish been waiting days for reply
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Mariam Ashraf
(@Mariamashraf29) reported
@virginmedia Hi, I have been having issues with my login, I have also tried to reset but for some reason I dont have an account, could I please have some assistance ie an email that i could use to get in contact? Thank you
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Barry Evans
(@BarryEvans1977) reported
@virginmedia hoping you can help had virgin installed about a month now and the WiFi upstairs is very poor is there anything that we can do many thanks.
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👾 Jellysting 👾
(@Jellysting_) reported
@AnnaMarieSkeva @virginmedia Best off just blocking them on here to be honest. I did that and now I get the exact same amount of help but I dont get spammed with notifications from shitty customer 'services' lol
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BrikkyBaby
(@kbundles_) reported
@virginmedia fix your **** wifi @virginmedia
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👾 Jellysting 👾
(@Jellysting_) reported
Seriously virgin media??? Second time tonight my internet went down. Y'all know some of us are tryina use the Internet right? Like as a job? Right... Right????
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Rik
(@r1kp) reported
@virginmedia my internet is down in Wembley and I’m tfying to get a hold of you but there’s no options until midweek. I’m sure I’m not the only one that needs to work, without internet connection this is a long time. Can’t even call you as call centre closed.
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Baz828
(@baz828) reported
@Briyanna_xo @virginmedia What reputation? Only reputation they have is for there crap service. VM are utter rubbish.
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zukin || LEMON CANDY 🍋🍬
(@anqixiqi) reported
@Wood60728795 @virginmedia does this to me too, we’re paying stupid amounts of money that just keeps getting larger for a service that keeps declining
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Dominique
(@d0m1n1quej) reported
So been with @virginmedia for a while and had no problems get the new house I’m moving into, virgin media isn’t in my area ergh So best broadband for me? I have a smart tv, and Xbox, switch, PS4 plus other things needing wifi? So need fast speed and connection