Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S35, S13, S4 and S5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
Public service announcement. @virginmedia are by far the worst company I have ever dealt with
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
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DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James ☁️
(@jamescw44) reported
@tonymc39 @virginmedia Genuinely comical service Tony, they're awful in the North West (and presume elsewhere!) - I switched over to Vodafone Broadband and they're superb, even have a 4G sim in the router so if their service drops it just jumps onto that (never had to use it though) for continuity.
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anil fernandes
(@fanil04) reported
@virginmedia Before I putting my point of view your customer service team member disconnected my call & deactivated my sim
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Jo Ahmed
(@joanneeahmed) reported
@virginmedia having horrendous problems getting WiFi sorted- 2 appointments made for engineers to install and let down on both occasions and no clarity from customer service on when it will be installed. And 2 months since it was first ordered! Dreadful service
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S. L. Perrin
(@LBoGaming1) reported
"You're through to Virgin Media. How can I help you." "I'd like to end my contract please." "Okay, I can help you with that. But before I do, I can look at getting you a better deal." "No thank you. I just want to end my contract."
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Customer Service
(@vmbusinesshelp) reported
@hazard15705204 @vmbusiness Hi , thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800 option 4
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PGore
(@PGore2020) reported
.@virginmedia someone trying to move their service from one address to another cannot get this done despite using all your channels. How can this be resolved as they are paying for a service they are not getting. Why is your computer saying “No”.
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🖤🤍𝓔𝓶𝓶𝓪🤍🖤
(@emmap8515) reported
@virginmedia Just that you’re aware of a problem in the area. There always seem to be problems. I was with sky for over 2 years and in that time we lost internet ONCE for overnight maintenance. Virgin are shocking!
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Michael Hartt
(@Michael_Hartt) reported
@virginmedia Have done so. In meantime, two engineers showed up to fix my broadband hub (why, I have no idea!) and received email from Virgin Media saying "thanks for your upgrade to V6 box, here's your new package " (but Saturday engineer and cust service today say not eligible for V6 box!)
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Ren Patel
(@RenPatel_1906) reported
@virginmedia I can not believe how poor your customer service is for new customers joining your business. It’s unbelievable how poor I have been treated and still no one wants to help!
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Spoons72
(@Spoons72) reported
@virginmedia I can't see any way to do it there. Maybe it was automatically cancelled when the service was restored.