Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Barnsley, Rotherham, and Mexborough.

City	Problem Type	Report Time
Chesterfield	Internet	36 minutes ago
Chesterfield	Internet	4 days ago
Sheffield	Internet	6 days ago
Chesterfield	Internet	8 days ago
Barnsley	E-mail	8 days ago
Rotherham	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Richard Gladwin (@rwgladwin) reported 2 minutes ago from Sheffield, England

  @virginmedia were there issues in S9 around 1020 this morning?

• 
  Gary Steele (@steeleygash) reported 2 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  Mr Riddlesworth (@mrriddlesworth) reported 4 minutes ago from Rotherham, England

  @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

• 
  Peter Boardman (@peterboardman64) reported 13 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  GAMING DRAGON (@GAMINGDRAGONUK) reported 18 minutes ago from Hoyland Nether, England

  @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 18 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 19 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia I can’t help with that. Good luck.

• 
  Amanda Brightmore (@mandybaps1) reported 25 minutes ago from Sheffield, England

  @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

• 
  John Murphy (@John_murphy1) reported 37 minutes ago from Sheffield, England

  @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

• 
  simon (@sihackett86) reported 40 minutes ago from Sheffield, England

  @virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please

• 
  Oli B (@olibrown77) reported 43 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  GiinaGii 🐱🌿 (@giinagii) reported 45 minutes ago from Sheffield, England

  @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

• 
  Marc Riley (@Sheffield_Boy) reported 46 minutes ago from Sheffield, England

  @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 47 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 47 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  -BMiller- (@BMiller36990477) reported 51 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 51 minutes ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

• 
  Victims Voice (@victimsvoice73) reported 54 minutes ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  Paul David Phillips (@paul_phillips83) reported 55 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Amy 🦉 (@Amy_1867) reported 56 minutes ago from Sheffield, England

  @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andhea (@andhea101) reported 2 minutes ago

  @virginmedia mon 8th June L35 postcode internet , TV , phone all off from approx 4am till 12pm....mon 8th June internet , TV , phone all off 10pm till...ongoing it's now 6am Tue 9th...in a world we're a lot of things require internet...what a crap showing from you

• 
  Stephen (@sfinn2302) reported 3 minutes ago

  @Virgin OMG Customer Service is non existence. In Dublin airport last night, no net work and emergency calls only. My son couldn't contact me to be collected. I ring @virginmedia same lines as every time before. I always ask to speak witha manager but they are always in meetings.

• 
  Howard (@HOWARD301483152) reported 4 minutes ago

  Thank you virgin media for selling the phone network to 02 one of the worst phone companies in the world brain dead customer service stay well clear people

• 
  Robert Massie (@Robert_Massie) reported 5 minutes ago

  @gblondon1 @skytv I detest #SkyTv awful company but no Virgin Media in my area yet

• 
  graeme hayden (@gullyh) reported 10 minutes ago

  @griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media

• 
  Chris Lavis (@Tot181) reported 12 minutes ago

  @virginmedia @gblondon1 If only Kevin knew what a **** show you lot are as well….

• 
  Becky (@chibs9184x) reported 15 minutes ago

  @virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤

• 
  System11 (@System11b) reported 16 minutes ago

  @MartinSLewis The only effective way to haggle is to just say you're cancelling. With car insurance particularly it's an annual timewasting ritual where they hike the renewal for no reason at all, you call to cancel and they immediately fold and come back with a better offer. Also works with Virginmedia when they make a tiny change to packages and hike them.

• 
  Heather Gray (@hgray281) reported 16 minutes ago

  @virginmedia what a terrible experience. At 66yrs old 4 calls to god knows where with limited English staff, expect me to crawl around checking cables, lied about outage and now given me a remote, can't up the volume and day 2 can't switch TV on. Appalling Customer Services.

• 
  Gloucester Glass (@gloucesterglass) reported 17 minutes ago

  @gblondon1 @skytv @virginmedia Great tech ✅ Great Fast Broadband ✅ Wait until renewal comes around ❌ Try and get hold of someone to discuss it ❌ I too am a Virgin customer btw