Virgin Media outages and service status in Sheffield, England
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (75%)
- Wi-fi (10%)
- E-mail (5%)
- Total Blackout (5%)
- TV (5%)
The latest reports from users having issues in Sheffield come from postal codes S2 , S35 , S21 , S13 and S9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Chesterfield, Barnsley, and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Internet | 8 days ago |
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Internet | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, England@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
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🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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Tom Clark (@Ray_Lennox) reported from Sheffield, England@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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GiinaGii 🐱 (@giinagii) reported from Sheffield, England@Condieflyy My virgin media went down this morning too 👀
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simon (@sihackett86) reported from Sheffield, England@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, EnglandReading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia
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Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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adam (@Adz_lufc) reported from Wentworth, England@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Thomas Foster (@Sedontane) reported from Newbold, England@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
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Gary Steele (@steeleygash) reported from Barnsley, England@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
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Terry Hague (@TezzaBelle88) reported from Sheffield, EnglandAnyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Angelina Perrett (@liaryredhead) reported from Sheffield, England@virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I need to speak to customer services about a mis sold installation
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Sam Millington (@cranworth791) reported from Rawmarsh, England@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ClassicKatyy ✌️ (@ClassicKatyy) reported@virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?
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Michael (@SuarezP_Fantome) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Frazzz (@FrazzzYT) reportedI guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-
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Stephen B (@StephenB9fle) reported@O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media
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James Robertson (@JameskRobbo) reported@virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything
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Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reportedHey @virginmedia - I can't login to my account on a web browser. Keeps failing regardless of browser. The issue is definitely your end.
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joey blower (@joeyblower) reported@y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again
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Paul foster (@Paulfoster_64) reported@virginmedia internet is down in the RH11 area, AGAIN! This service absolutely sucks!
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GingaGill💙👩🏻🎓😷 (@GingaGill) reported@SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.
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@CyberRebel (@CyberRebel4) reported@virginmedia Message sent. Yet another angry customer. Contract due renewal but currently don't see the point!