Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, and Rotherham.

City	Problem Type	Report Time
Sheffield	Wi-fi	7 hours ago
Sheffield	Internet	1 day ago
Barnsley	Total Blackout	2 days ago
Barnsley	Internet	2 days ago
Sheffield	Wi-fi	3 days ago
Barnsley	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Mark Bell (@67BLADE) reported 11 seconds ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

• 
  Mr Riddlesworth (@mrriddlesworth) reported 20 seconds ago from Rotherham, England

  @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

• 
  Claire Stewart (@chococlaire77) reported 2 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  Tom “Harlam” King (@HarlamTK) reported 4 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  Tom “Harlam” King (@HarlamTK) reported 5 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  John Murphy (@John_murphy1) reported 9 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 11 minutes ago from Sheffield, England

  @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

• 
  Ian Naylor (@ianpnaylor) reported 15 minutes ago from Sheffield, England

  @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

• 
  Chris,,,, (@pidgpie) reported 17 minutes ago from Rotherham, England

  @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

• 
  Diane Caira (@diddles1970) reported 29 minutes ago from Sheffield, England

  @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

• 
  Victims Voice (@victimsvoice73) reported 31 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  GAMING DRAGON (@GAMINGDRAGONUK) reported 32 minutes ago from Hoyland Nether, England

  @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

• 
  Victims Voice (@victimsvoice73) reported 33 minutes ago from Sheffield, England

  @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

• 
  Anita Whittaker (@summitsleap) reported 36 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 37 minutes ago from Sheffield, England

  @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

• 
  Mrs c (@w47carr) reported 41 minutes ago from Barnsley, England

  @virginmedia why am h getting the message that my cable is broken

• 
  Sam (@samthompson98_) reported 48 minutes ago from Rotherham, England

  Sky sports red button not working with @virginmedia there’s a shock

• 
  -BMiller- (@BMiller36990477) reported 56 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  GiinaGii 🐱🌿 (@giinagii) reported 57 minutes ago from Sheffield, England

  @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

• 
  John Murphy (@John_murphy1) reported 57 minutes ago from Sheffield, England

  @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Whild (@whild13) reported 2 minutes ago

  @virginmedia your service is absolutely terrible. Several messages, phone calls and still not resolved my issue

• 
  JR (@Dadyougeek) reported 8 minutes ago

  No @virginmedia internet since Wednesday afternoon, engineer yesterday said someone needs to come out and fix something between box and house and we’re meant to do this yesterday! No show from them and nothing so far today! #shambles

• 
  MR COOL (@Lifeline04India) reported 8 minutes ago

  @virginmedia Team I am waiting for 5 days it’s still the same. Can u help me to fix the issue? I don’t know if it’s connected to router.

• 
  entrustTMF (@entrustTMF) reported 9 minutes ago

  @jackbremer @virginmedia I've been with them longer than that and, TBF, they've been good on the whole. However, the mark of a decent company, I feel, is how they handle problems...and @virginmedia were found totally wanting in my case. I hope for your sake you never have a serious problem with them 🤞🤞

• 
  Frisc Capital (@frisccapital) reported 11 minutes ago

  @Stsantek @virginmedia Tell them your moving address they will cancel it without charges

• 
  allie 💋 (@upmyallie) reported 16 minutes ago

  virgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 18 minutes ago

  @virginmedia Checked everything still not working

• 
  lynda (@lynport) reported 18 minutes ago

  Can you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.

• 
  Lubdub (@LubZafar) reported 19 minutes ago

  @virginmedia I refuse to call you for hours to cancel for the third time since January. You’re a sick company

• 
  RC (@JpgukNas) reported 20 minutes ago

  Calling up the company is crap as well bc idk my login details. And they're always busy. (Virgin Media)