Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Rotherham, Sheffield, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Wi-fi	5 days ago
Barnsley	Wi-fi	7 days ago
Rotherham	Internet	8 days ago
Sheffield	Internet	9 days ago
Chesterfield	Wi-fi	10 days ago
Barnsley	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Mrs c (@w47carr) reported 7 minutes ago from Barnsley, England

  @virginmedia why am h getting the message that my cable is broken

• 
  Amy 🦉 (@Amy_1867) reported 7 minutes ago from Sheffield, England

  @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

• 
  Chris,,,, (@pidgpie) reported 11 minutes ago from Rotherham, England

  Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

• 
  John Murphy (@John_murphy1) reported 16 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  Anita Whittaker (@summitsleap) reported 16 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  Victims Voice (@victimsvoice73) reported 19 minutes ago from Sheffield, England

  @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

• 
  GiinaGii 🐱🌿 (@giinagii) reported 21 minutes ago from Sheffield, England

  @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

• 
  GiinaGii 🐱🌿 (@giinagii) reported 27 minutes ago from Sheffield, England

  @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

• 
  Claire Stewart (@chococlaire77) reported 27 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 31 minutes ago from Sheffield, England

  @virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!

• 
  Marc Riley (@Sheffield_Boy) reported 33 minutes ago from Sheffield, England

  @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

• 
  Tom “Harlam” King (@HarlamTK) reported 36 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  simon parkinson (@parky1021) reported 37 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  Victims Voice (@victimsvoice73) reported 40 minutes ago from Sheffield, England

  @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

• 
  Helen-Claire Stone (@Helen_Claire71) reported 41 minutes ago from Sheffield, England

  @virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.

• 
  Leanne Rebecca (@leannerains) reported 42 minutes ago from Sheffield, England

  @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

• 
  Reece Bryan (@ReeceBryan94) reported 49 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  john leesley (@JohnLeesley) reported 51 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 52 minutes ago from Barnsley, England

  @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

• 
  Reece Bryan (@ReeceBryan94) reported 53 minutes ago from Wombwell, England

  @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Bauld (@jimbauld) reported 5 minutes ago

  @virginmedia At £16 for a rental it shouldn’t even be a question … never mind “understanding” and “appreciating” …. Get it sorted 😡

• 
  Success W Lewis (@SuccessWLewis1) reported 7 minutes ago

  @Pirat_Nation @virginmedia has been having issues all week. Can't turn on or off my smart light, can't download or play anything online. All I can do is play some old DVDs and Games on disk.

• 
  Adam Fletcher (@Fletchmyster85) reported 11 minutes ago

  @virginmedia It's tells me you'll be in touch within 48 hours, it's now over 72 hours and nothing. You didn't send me an email with my ticket details of the complaint, got back to the page to make a note 20mins later and the page had gone. Absolute shambles. Broken service & broken support!

• 
  A.Brown (@_DundeePerfect_) reported 12 minutes ago

  @robhinds @virginmedia I have never been told I need anything other than broadband.... even if do decide to have a home phone that now plugs right in to the router.

• 
  🇬🇧🔥 FIRE is awesome 😎 (@GrahamCompton) reported 12 minutes ago

  @CompoundingISA @MartinSLewis @ao Such short sighted customer service experience. I's like dealing with Virgin Media 10 years ago. I had to tell them 2-3 times that yes, I really did want to cancel. Thankfully, I was only on hold for a few minutes.

• 
  Scuba (@RomeoLabia) reported 13 minutes ago

  Virgin Media (VM) "text stop to 30247" Me "stop" to 30247 VM - HA! here's some more marketing. VM - click here to unsubscribe from emails Me - clicks unsubscribe VM link is expired VM "text stop to 2394" me "stop" to 2394" VM - HA! don't be stupid, here's some more **** off

• 
  Andy Mac (@andy_mac21) reported 14 minutes ago

  @chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support

• 
  G 🇺🇦 (@gideon_) reported 15 minutes ago

  @virginmedia another broadband outage in North Manchester?? At what point are we legally allowed to leave contract due to the amount of issues? Please advise

• 
  Jo (@WhitmoreJo) reported 17 minutes ago

  I'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia

• 
  blueview (@TheblueViews) reported 21 minutes ago

  @virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,