Virgin Media Outage Report in Sheffield, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sheffield come from postal codes S5 , S35 , S21 , S13 , S9 , S1 and S8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 2 days ago |
|
Sheffield
|
Internet | 4 days ago |
|
Sheffield
|
Internet | 5 days ago |
|
Rotherham
|
Internet | 6 days ago |
|
Chesterfield
|
Internet | 6 days ago |
|
Sheffield
|
Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Andy Welland (@mechasquid) reported from Sheffield, England@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
-
Paul David Phillips (@paul_phillips83) reported from Barnsley, England@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
-
Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England@Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome
-
Ron Luton-Brown 🏳️🌈🏴🏴 (@RonofReepham) reported from Conisbrough, England@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
-
Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
-
Lisa Severn (@lisasevern) reported from Sheffield, England@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
-
Linda Parnham (@LindaParnham) reported from Chesterfield, England@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
-
Simon Scott (@simonjs) reported from Sheffield, England@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
-
Harlam (@HarlamTK) reported from Sheffield, EnglandLow and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet
-
Steven Dixon (@StevenDixon25) reported from Barnsley, England@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
-
Andrew Challenger (@blade4life17) reported from Sheffield, England@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
-
Thomas Robinson (@Tomasu87) reported from Staveley, England@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
-
nicohobson (@nicohobson) reported from Barnsley, England@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
-
Sylvia (@slivaugh51) reported from Brampton Bierlow, England@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
-
dale beverley (@dale_beverley84) reported from Wombwell, England@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
-
darren roddis (@darren_roddis) reported from Treeton, England@virginmedia problems in the s60 area no internet and tv
-
Thomas Robinson (@Tomasu87) reported from Chesterfield, EnglandHi @virginmedia your email part of the web site has been down for about week now
-
Cat Wasnidge (@cathd100) reported from Sheffield, England@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
-
Adam Hawksworth (@AHawksworth1) reported from Barnsley, EnglandInternet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
-
Mike Hull (@MikeHull2u) reported from Holmesfield, EnglandReally annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kayoprice (@Kayoprice3) reported@virginmedia Our broadband has been down since 10 o'clock(L31 area). We have to work from home. Could you tell me the estimation time to be fixed?
-
Lara | X13 (@Im__Lara) reported@virginmedia my broadband went down a few days ago and ever since my download speed has gone from 200 to 30
-
Hannah Gillett (@HannahGillett91) reported@virginmedia Need to cancel broadband. Have sent letter & called several times, no response. 3 times we have held for 1hr then cut out. Unacceptable customer service. Your rep told us it was easier to set up new package then cancel. Absolute scam as now out of pocket paying for 2 packages.
-
Roadrunner (@nickblackburn82) reported@virginmedia how do I report an issue with my v6 box none of the options online are for box issues
-
Alan Gibbons (@alan_gibbons) reported@virginmedia You sent a new WiFi router out then said you were coming to collect that!! You then took us down for a day at a time on two seperate occasions and instead of getting 200mbps we were getting 7mbps yesterday when your service was saying no faults. Just sort it out ffs.
-
maeve.p (@maevep6) reported@virginmedia Thank you. I have done this but cannot see any orders in my basket😔We were told it would arrive within 2 working days. Is there a way we can get one sent out immediately? We are working from home using phone data that is running out, so any help would be appreciated. Thanks!
-
Anthony John Hawken (@tonyhawken) reported@virginmedia Haven't tried this yet. Had second Internet outage at about 11am.
-
Dushan P (@dushanp) reported@virginmedia It says no issues but no broadband at home
-
Mike perry (@Mikeper81999705) reported@virginmedia @IM_org Top tips for Virgin, sort out your broadband speed and how about answering your customer service calls
-
Joyously Elly ⚫🇪🇺 💙⬛ 😷 3.5% (@Elly_JoyUK) reported@GirloftheN Are you with Virgin Media, but any chance? They've had a shocking pandemic. I regularly have to switch to using my phone data, and can only work from home by running a cable across the living room from the router to my PC. Really bad. Can't wait to ditch them.