Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Sheffield	TV	3 days ago
Barnsley	Internet	4 days ago
Rotherham	Internet	4 days ago
Barnsley	Internet	8 days ago
Sheffield	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Ian Naylor (@ianpnaylor) reported 1 minute ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 3 minutes ago from Sheffield, England

  @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

• 
  Terry Hague (@TezzaBelle88) reported 9 minutes ago from Sheffield, England

  I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

• 
  Jules Tee (@xjuewx) reported 14 minutes ago from Sheffield, England

  @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

• 
  Victims Voice (@victimsvoice73) reported 19 minutes ago from Sheffield, England

  @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

• 
  Diane Caira (@diddles1970) reported 21 minutes ago from Sheffield, England

  @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

• 
  Amanda Brightmore (@mandybaps1) reported 25 minutes ago from Sheffield, England

  @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 27 minutes ago from Barnsley, England

  @virginmedia No it's always slow lately

• 
  Victims Voice (@victimsvoice73) reported 35 minutes ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  John Murphy (@John_murphy1) reported 36 minutes ago from Sheffield, England

  @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

• 
  Reece Bryan (@ReeceBryan94) reported 36 minutes ago from Wombwell, England

  @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

• 
  Paul David Phillips (@paul_phillips83) reported 37 minutes ago from Barnsley, England

  @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 39 minutes ago from Sheffield, England

  @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

• 
  Paul David Phillips (@paul_phillips83) reported 40 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Reece Bryan (@ReeceBryan94) reported 48 minutes ago from Wombwell, England

  @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 53 minutes ago from Sheffield, England

  @virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.

• 
  simon parkinson (@parky1021) reported 54 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  John Armitage (@ArmitageJohn) reported 58 minutes ago from Sheffield, England

  @virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!

• 
  Amanda Brightmore (@mandybaps1) reported 59 minutes ago from Sheffield, England

  @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

• 
  koko 🌻 (@Koko__Johnson) reported 59 minutes ago from Sheffield, England

  @virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 6 minutes ago

  @virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling

• 
  Lord Kieran J Ball (@kbally23) reported 6 minutes ago

  @virginmedia is there an issue with priority tickets for Joan jett it just wont load for buying in Leeds #o2priority

• 
  Chad (@finatics999) reported 9 minutes ago

  @virginmedia terrible customer service, will be leaving after being a loyal 10 year customer.

• 
  PAT WEBB (@nan2thou) reported 9 minutes ago

  Virgin Media are so stupid. They are taking my money but say that i dont have an account with them. Only been with them for 20 years.

• 
  entrustTMF (@entrustTMF) reported 9 minutes ago

  @karenwi17092279 Sorry to hear that, not good 😔 Yes, we rely on these things more than we realise... I had forgotten the printer, the TV box, my Spotify, heating controller, etc. all use the WiFi and workarounds for all of them need to be fashioned or just abandoned until @virginmedia fix it

• 
  Spamhaus (@spamhaus) reported 10 minutes ago

  @orange 151.217.0.0/16 AS62016 AS198198 AS42987 AS22879 AS199524 AS62016: Virgin Media 🇬🇧 AS198198: Telefonica Global Solutions 🇪🇸 AS42987: Virgin Media 🇬🇧 AS22879: Sirus, Inc 🇺🇸 AS199524: Gcore 🇳🇱 Location is Chicago. However, this case is slightly different. 151.217.0.0/16 is a "bogon", which means the network is not assigned to anyone at this time (and so nobody should be using it). After the first announcement, new (presumably fake) carriers were inserted into the BGP path as a decoy. The general modus operandi suggests that this is the same gang in action

• 
  PMAC (@BigPaul91) reported 11 minutes ago

  Had 3 @virginmedia engineers round in the last 7 days (for the most part good people no blame) but my broadband is still broken. The Mythical network team will get to me when they get to me … I’ll be off then to a new provider who gives a ****.

• 
  CMDR Andy Fireblade Muza (@andymuza) reported 15 minutes ago

  @virginmedia why is it when a contract ends you remove all previous offers instead of automatically giving the loyal customer the best offer you can do? Also why don't you contact the customer about it instead of just increasing their price by a large amount. What a joke.

• 
  David Grant (@DavidGrant58131) reported 16 minutes ago

  Virgin media broadband down in Swords for 4 days so far ...no communication...no contact....@richardbranson ???

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 17 minutes ago

  @virginmedia .. have a problem setting up new set top box.. automated Phone let me speak to a human thinking of cancelling phone TV everything. Appalling customer service