Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Internet	4 hours ago
Barnsley	Wi-fi	1 day ago
Sheffield	Wi-fi	2 days ago
Rotherham	Wi-fi	3 days ago
Chesterfield	Wi-fi	4 days ago
Barnsley	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 1 minute ago from Sheffield, England

  @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

• 
  Mr Riddlesworth (@mrriddlesworth) reported 4 minutes ago from Rotherham, England

  @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

• 
  Yorkshire Chuff (@YorkshireChuff) reported 9 minutes ago from Sheffield, England

  Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

• 
  Alex (@alexwhit3head_) reported 14 minutes ago from Sheffield, England

  Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

• 
  Mark Bell (@67BLADE) reported 15 minutes ago from Barlborough, England

  @virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 16 minutes ago from Sheffield, England

  @virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 17 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia I can’t help with that. Good luck.

• 
  Barry Wilkinson (@millersfm2011) reported 18 minutes ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  Reece Bryan (@ReeceBryan94) reported 23 minutes ago from Wombwell, England

  @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

• 
  Angelina Perrett (@liaryredhead) reported 25 minutes ago from Sheffield, England

  @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 26 minutes ago from Barnsley, England

  @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

• 
  Claire 💙 (@ClaireWinslade) reported 26 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Reece Bryan (@ReeceBryan94) reported 27 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  Chris,,,, (@pidgpie) reported 35 minutes ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

• 
  Anita Whittaker (@summitsleap) reported 46 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  Leanne Rebecca (@leannerains) reported 49 minutes ago from Sheffield, England

  @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

• 
  Ian Naylor (@ianpnaylor) reported 54 minutes ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

• 
  Alison Pearson (@pearson_alison) reported 55 minutes ago from Sheffield, England

  @virginmedia why is the red button not working I've paid for this service

• 
  GiinaGii 🐱 (@giinagii) reported 58 minutes ago from Sheffield, England

  @Condieflyy My virgin media went down this morning too 👀

• 
  Victims Voice (@victimsvoice73) reported 59 minutes ago from Sheffield, England

  Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kieran Phillpot (@K_Phillpot) reported 5 minutes ago

  @virginmedia shocking shocking behaviour from your colleagues on hold for 26 mins then I explain my issue your guys just hang up??

• 
  fran (@Jolilfred) reported 6 minutes ago

  @LapChallenge The commentators are the worst I’ve ever heard, just talk waffle. Also see more of them than the actual sports. Where’s the options to watch different events? I thought it was an option but doesn’t work for me at all on virgin media annoying af

• 
  Stephen Old #FBPE (@StephenOld) reported 8 minutes ago

  @virginmedia When you upgraded my broadband line you told me to plug my phone into my router. I did that and it stopped working. Your customer service is useless and this tweet is staying public until YOU fix it.

• 
  Jags Arthurson (@JagsArthurson) reported 8 minutes ago

  @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong

• 
  Jayneadele (@Jayanic) reported 8 minutes ago

  Trying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡

• 
  Jim Bauld (@jimbauld) reported 13 minutes ago

  @virginmedia At £16 for a rental it shouldn’t even be a question … never mind “understanding” and “appreciating” …. Get it sorted 😡

• 
  Kate (@CallForCries) reported 17 minutes ago

  @virginmedia intermittent service for 24 hours.

• 
  Darren Danks (@thedazdanks) reported 20 minutes ago

  @virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?

• 
  Shaun (@shauny67) reported 20 minutes ago

  @QxPain_ @virginmedia You said router with ethernet under the pc, is the pc connected with eithernet or WiFi as if both this will cause a loop back if on the same network and hence why WiFi is not working. For best rest result connect the pc via ethernet & phone to WiFi

• 
  Paul Tee (@Nokkapie) reported 24 minutes ago

  Yes @virginmedia I love being charged more than the contract I agreed! I also love being ignored when making a formal complaint. Defo won be renewing another contract. Awful behaviour from a business ive used for 20 years!