Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S35, S8, S12, S4, S7, S6 and S2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield, Mexborough and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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tryf
(@tryfbellamy) reported
from
Sheffield, England
@virginmedia gunna sort your shit internet out or what
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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kev adams
(@tal_kev) reported
from
Hoyland Nether, England
@virginmedia come on now,This is getting pathetic now.trying to watch a film on Netflix and it's buffering all the time.15mps supposed to be 100mps.absolute joke.should be able to cancel contract as I am not getting what I pay for#falseadvertising#lyingthroughyourteeth
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
-
Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
-
Clare doyle
(@Claredo91857219) reported
from
Barnsley, England
@Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x
-
steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
-
michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
-
Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
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Maxine Spencer
(@Colderthananice) reported
from
Mexborough, England
@MetLineDriver @virginmedia Remember they were on my bad company list
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
-
Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs D #HatterInLondon
(@laura_scfc) reported
@virginmedia How does a chat room help me? It’s not specific, nothing relates to my problem at all!
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Colin Timbers
(@col_1871) reported
@virginmedia Is there really no escalation process I can follow - at times work is becoming nigh on impossible. The complaints process doesn't seem to help me ?
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Adam Smith
(@AdamSmi19917054) reported
@virginmedia 1) upon joining, didn't deliver on scheduled day, no notice, waited in whole day, response after 5mths... "sorry, looks like it's working now though so we've closed the case" 2) we are incorrectly connected to the neighbours power, keeps getting rescheduled to fix from start Apr
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Andrew Arnott
(@AndrewArnott) reported
@virginmedia is your internet down in the ml5 / coatbridge area ?
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Abdul Gafur
(@AbdulKgafur) reported
@Virgin @virginmedia the worst customer service as I have ever received, nearly 2 hours and 9 call drops and issue not resolved. @Ofcom
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mel
(@luna_nek0) reported
virgin media: addresses our complaint after ONE YEAR also virgin media: ***** up again a week after
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Andrew Arnott
(@AndrewArnott) reported
@virginmedia It's saying no known issues but there is more than me having problems by the looks of it
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TA Moore
(@tamoorewrites) reported
Me: trying to find out how to upgrade to @virginmedia 360 box. Website: Here's a helpful bot! Me: Decides life is too short. Money Saved! I've not been so frustrated since the last time I had to pretend to have an English accent so the robo-call service could understand me.
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HOLLY DAVIES
(@HOLLYDAVIESX) reported
@virginmedia I've not been given a satisfactory investigation/resolution so I'd like them to call me before I take this to the Ombudsman.
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Gary McLean
(@Chiefmclean74) reported
@virginmedia Tried contacting customer services as link supplied doesn’t work, given two wrong contact numbers for Bright Store to establish what’s going on and neither works and if I don’t contact them within 5 days I have to accept the £50 offer. I feel like I have been conned.