Virgin Media Outage Report in Sheffield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sheffield come from postal codes S35, S8, S12, S4, S7, S6 and S2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield, Mexborough and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia See my first tweet - no contact in 6 months - £600 down the swanny
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Matthew Hardwick
(@MattJHardwick) reported
from
Dronfield, England
@rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again
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jayden🌦
(@incipient) reported
from
Brampton Bierlow, England
@virginmedia i’m having am issue with my new order, it’s saying my orders parked.
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!
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William Garner
(@wjgr98) reported
from
Sheffield, England
Given Virgin Media uses different cables to BT, your internet would still be crap
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Ros
(@RosCrowley) reported
from
Hoyland Nether, England
After the internet off most of the day yesterday, I now have 28 mg at s740 ap....I wish I had never changed!! @virginmedia
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.
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Steve Shaw
(@Old_Wathonian) reported
from
Brampton Bierlow, England
Had virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi
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Joanne Slavin
(@JoanneSlavin) reported
from
Rotherham, England
Getting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
@virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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carl marsden
(@carlebone) reported
from
Mexborough, England
Fkn virgin media! Hope bransons next shit is a hedgehog!
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise
(@louinbrum) reported
@virginmedia @virginmedia No connection AGAIN !!! I’m trying to work here. As I asked before, why is your service having all these issues? It’s dreadful recently.
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Zoe Jones
(@mszoejones) reported
@virginmedia Everything else is working but slow. But our WhatsApp works off the WiFi & I’m other people’s houses. So it’s a virgin issue. If u DM I can send the the video, it’s so frustrating.
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Bilal Tariq
(@Bilal_Tariq98) reported
@virginmedia Tried and we got passed around between different reps before ended up back at the movers team. Eventually did the chat again and they did manage to help.
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triple a
(@aaabby_a) reported
@virginmedia It says there are no connectivity issues but I still can’t connect to the wifi. How do I fix this ??
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Afy
(@Itsafysel) reported
@virginmedia It’s crazy that I have to call for three days straight just to speak with someone on the right team. How is that an acceptable way to treat your customers?
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Zoe Jones
(@mszoejones) reported
@virginmedia I’ve done this, they keep saying it’s a WhatsApp problem but it’s clearly not since me & my sons can get on WhatsApp anywhere else but on this WiFi.
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Natasha Papa
(@natasha9753) reported
@virginmedia apparently there’s no problem in the area, and you’re sending an engineer (on Friday!) but we have no internet and I work from home. Please help - we’ve done all the checks in here and reset the router etc.
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Fred Galv
(@fgalv) reported
@virginmedia massively poor connection this morning OX18. Have eliminated all other possibilities and your service status is showing "no issues". It's incredibly spotty.
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Ryan
(@Ryan_can_tweet) reported
@virginmedia still same issue
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Kim
(@KiSurman) reported
@virginmedia your customer service SUCKS trying for 1.5 hours so far, to fix a problem you created!