Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Dronfield, Sheffield, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Internet	5 days ago
Dronfield	Internet	5 days ago
Sheffield	Internet	7 days ago
Barnsley	Wi-fi	8 days ago
Barnsley	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Victims Voice (@victimsvoice73) reported 1 minute ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  Oli B (@olibrown77) reported 1 minute ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  Amy 🦉 (@Amy_1867) reported 3 minutes ago from Sheffield, England

  @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

• 
  Ian Naylor (@ianpnaylor) reported 7 minutes ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 9 minutes ago from Sheffield, England

  @virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.

• 
  GiinaGii 🐱 (@giinagii) reported 12 minutes ago from Sheffield, England

  @Condieflyy My virgin media went down this morning too 👀

• 
  Jules Tee (@xjuewx) reported 16 minutes ago from Sheffield, England

  @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

• 
  Helen-Claire Stone (@Helen_Claire71) reported 18 minutes ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  Adam Hutt 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SBOmad) reported 23 minutes ago from Swinton, England

  @virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 24 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia I can’t help with that. Good luck.

• 
  Gary Steele (@steeleygash) reported 28 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  Peter Boardman (@peterboardman64) reported 32 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  Leanne Rebecca (@leannerains) reported 39 minutes ago from Sheffield, England

  @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

• 
  Martin Spiers (@martinaspiers) reported 40 minutes ago from Oughtibridge, England

  @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

• 
  Barry Wilkinson (@millersfm2011) reported 43 minutes ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  Angelina Perrett (@liaryredhead) reported 46 minutes ago from Sheffield, England

  @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

• 
  Tom “Harlam” King (@HarlamTK) reported 46 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Paul David Phillips (@paul_phillips83) reported 50 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 51 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  John Armitage (@ArmitageJohn) reported 53 minutes ago from Sheffield, England

  @virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Success W Lewis (@SuccessWLewis1) reported 7 minutes ago

  @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

• 
  Helen Bedford (@helenxbedford) reported 9 minutes ago

  @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 9 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Ed Jones (@edujones14) reported 10 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

• 
  Rach A (@Rach_EL_1982) reported 11 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Crystal Q (@MizzCQ) reported 11 minutes ago

  @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

• 
  sergio pani (@sergiopani62) reported 14 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  Pure Hearted Human (@Graelwyn) reported 14 minutes ago

  @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  a staunch advocate of things (@fahadiiae) reported 16 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window

• 
  Pekalton (@Pekalton) reported 17 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad