Virgin Media

Virgin Media Outage Report in Sheffield, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sheffield come from postal codes S1 and S8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 03/23/2026 22:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Barnsley and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomSheffield TV
United KingdomSheffield Wi-fi
United KingdomBarnsley Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • andyksheffield Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

  • GAMINGDRAGONUK GAMING DRAGON (@GAMINGDRAGONUK) reported from Hoyland Nether, England

    @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

  • SamWatt30745054 Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

  • andyksheffield Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

  • RomegouxLouis Louis Romégoux (@RomegouxLouis) reported from Sheffield, England

    @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

  • Koko__Johnson koko 🌻 (@Koko__Johnson) reported from Sheffield, England

    Virgin Media have the worst customer service in the world

  • HarlamTK Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • alexwhit3head_ Alex (@alexwhit3head_) reported from Sheffield, England

    Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Harveyb911 Harvey (@Harveyb911) reported

    @virginmedia Hello, I have a sim only deal with you. can you tell me if your network supports 3 way calling on iPhones? I tried adding someone to my existing call and instead I am unable to Merge the calls and just puts the other phone on Hold? Thanks

  • _ginger_kid Matt Law #WeSayNoToMazepin (@_ginger_kid) reported

    Another day, another series of internet outages from @virginmedia. Bloody annoying. Service status is all fine though. Sure it is.

  • LewisJB__ LewisJB (@LewisJB__) reported

    @Snappxrz_ Virgin media host is worlds worst honestly

  • yesbraddd brad Swift (@yesbraddd) reported

    @WispGB_ @JoeSScott19 @virginmedia To an extent I agree. But at the same time I won't be told I'm not allowed to think something is bad in comparison to other things. Same way half of the chart music these days is absolute shite, you can disagree. What if I don't like it because I think it's bad?

  • davehanley1969 Dave Hanley (@davehanley1969) reported

    @virginmedia 5 days? For a service I pay over £140 a month for, wow

  • t_najicman Ninja T (@t_najicman) reported

    @virginmedia Well it’s now 5:30pm and the issue has still not been resolved. How do you compensate for a whole days work missed due to this issue?

  • jamleeroberts Jamie Roberts (@jamleeroberts) reported

    @virginmedia I have been having issue with my internet access for a day now. No connection or very little. Please check my area Aylesbury HP21 8 Also says weak security? Just come on!

  • Raz625772 Rand (@Raz625772) reported

    @virginmedia Absolutely shocking customer service. My installation taken over a month and technician not even bothered to turn up today. No note/ call/ email. Can you please contact me to sort this out ASAP

  • LorriWi19199442 Lola (@LorriWi19199442) reported

    @virginmedia worst customer service I’ve ever come across, talk about ‘Jobs worth’ I’ve decide to cancel the account and go to @BT definitely @virgin is not a customer friendly business

  • yesbraddd brad Swift (@yesbraddd) reported

    @WispGB_ @JoeSScott19 @virginmedia I THINK IT'S BAD. THAT'S MY OPINION. How are you trying to tell someone their opinion is wrong!? If I say its bad, and you say it's good, I don't care. That's your opinion, I'm not gonna waste both our time trying to change that. Live and let live. Let people feel how they like.