Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Chesterfield, Rotherham, and Mexborough.

City	Problem Type	Report Time
Barnsley	Internet	2 hours ago
Sheffield	Wi-fi	21 hours ago
Barnsley	Wi-fi	1 day ago
Chesterfield	Wi-fi	2 days ago
Barnsley	Internet	2 days ago
Rotherham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 49 seconds ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  Sam Watts (@SamWatt30745054) reported 1 minute ago from Barnsley, England

  @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

• 
  Mark Bell (@67BLADE) reported 7 minutes ago from Barlborough, England

  @virginmedia I need to speak to customer services about a mis sold installation

• 
  Tom “Harlam” King (@HarlamTK) reported 14 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  Terry Hague (@TezzaBelle88) reported 16 minutes ago from Sheffield, England

  Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲

• 
  simon parkinson (@parky1021) reported 20 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  Claire 💙 (@ClaireWinslade) reported 25 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Victims Voice (@victimsvoice73) reported 28 minutes ago from Sheffield, England

  @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 31 minutes ago from Sheffield, England

  @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

• 
  Mark Hewitt (@Hi1mMark88) reported 32 minutes ago from Sheffield, England

  @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 34 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  Amanda Brightmore (@mandybaps1) reported 37 minutes ago from Sheffield, England

  @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

• 
  GiinaGii 🐱🌿 (@giinagii) reported 41 minutes ago from Sheffield, England

  @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

• 
  Terry Hague (@TezzaBelle88) reported 42 minutes ago from Sheffield, England

  I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

• 
  John Murphy (@John_murphy1) reported 46 minutes ago from Sheffield, England

  @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

• 
  Victims Voice (@victimsvoice73) reported 46 minutes ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  Chris,,,, (@pidgpie) reported 47 minutes ago from Rotherham, England

  Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 51 minutes ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

• 
  Oli B (@olibrown77) reported 52 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  Ian Naylor (@ianpnaylor) reported 56 minutes ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (@GetItQuietly) reported 30 seconds ago

  After anointing Virgin Media as the king of bad suppliers, Switch2 are giving it a good go.

• 
  Charlotte Dimond (@charldimond) reported 9 minutes ago

  @virginmedia Hub box is stuck on a reboot cycle with ‘welcome’ ‘please wait’ and virgin media logo screen. Nothing is happening. I’ve rebooted several times for the past hour. Please can you advise? I cannot get through to the customer service via the phone.

• 
  fatmogs1 🐎 (@fatmogs1) reported 9 minutes ago

  @virginmedia What about poor O2 customers who have been trying for months, with loads of wasted hours of listening to hold music, to unlock their accounts. I have been told 17 times now that it would be sorted, still not sorted. I think I’ll need to move all my family’s phones.

• 
  Robbie 🌷 (@robbieg15_) reported 10 minutes ago

  Internet has gone down twice in the past 24 hours. Time to fine Virgin Media £23m again imo.

• 
  Flossie Smith (@LostPigeonPost) reported 10 minutes ago

  @virginmedia @Stsantek Virgin has thus customer’s contact details, but as always expects the customer to get in touch with them - which is ALWAYS a waste of hours and hours of the customer’s time. Virgin knows that and everyone else knows that.

• 
  Mayur Shikotra (@Mayur_pdf) reported 10 minutes ago

  Shocking bad service by @virginmedia. Engineer was meant to come to see if our property could get broadband. Apparently he “turned up” and decided we cannot have broadband. All while I’ve been waiting here for him. Checked CCTV and no sign of this engineer.

• 
  Septimus McClonk (@clm2071) reported 11 minutes ago

  Absolutely appalling service from @virginmedia - haven't sent me the equipment you promised, the equipment you have sent is broken on arrival. And over half an hour waiting on chat and call to speak to someone. Absolute joke

• 
  Memetendo 🦔 || So Long TGAMM (@SwitchSpeedster) reported 16 minutes ago

  @whisperwoIf @virginmedia Service outage?

• 
  keith jones (@keithdavidjones) reported 17 minutes ago

  @virginmedia hi my internet service has been down since this morning tried getting in touch but no joy

• 
  Kizzy Lewandowski (@LewyKizzy) reported 19 minutes ago

  @virginmedia Down again . Why ? 09.07 from 11.35 am