Virgin Media outages and service status in Sheffield, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 17, 2:05 AM GMT+1.
- Internet (50%)
- Wi-fi (30%)
- Total Blackout (10%)
- E-mail (5%)
- TV (5%)
The latest reports from users having issues in Sheffield come from postal codes S26 , S12 , S3 , S1 , S36 , S9 and S35 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Chesterfield, and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley
|
Wi-fi | 1 day ago |
|
Barnsley
|
Internet | 4 days ago |
|
Sheffield
|
Wi-fi | 5 days ago |
|
Sheffield
|
Internet | 6 days ago |
|
Barnsley
|
Total Blackout | 6 days ago |
|
Barnsley
|
Internet | 7 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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GiinaGii 🐱 (@giinagii) reported from Sheffield, England@Condieflyy My virgin media went down this morning too 👀
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🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England@virginmedia Yes but can never get through via phone
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Adam (@tevowl9) reported from Brinsworth, England@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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Anita Whittaker (@summitsleap) reported from Conisbrough, England@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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Calming Chameleon (@Mashcat) reported from Sheffield, England@koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Terry Hague (@TezzaBelle88) reported from Sheffield, EnglandAnyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, EnglandAnd the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Chris,,,, (@pidgpie) reported from Rotherham, England@virginmedia mandatory internet down again S65
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandAnyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Claire 💙 (@ClaireWinslade) reported from Sheffield, EnglandMoved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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koko 🌻 (@Koko__Johnson) reported from Sheffield, EnglandVirgin Media have the worst customer service in the world
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Diane Caira (@diddles1970) reported from Sheffield, England@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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simon parkinson (@parky1021) reported from Barnsley, England@virginmedia WiFi constantly dropping out. How do I fix this plz
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SalfordOriginal (@Salfordoriginal) reported@virginmedia @Ofcom got to be something about service levels here??? @virginmedia
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Joe Makin (@joemakin86) reported@rokokoprufei @virginmedia And i have had 0 issues
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RaşıtAli🇹🇷 (@turklondon2025) reported@virginmedia Boardband not working again! Fed up! Is there an issue in sw8 London area?
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MalEmet (@MalachiJaiEmet) reported@MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.
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Sandra 💙 (@Santhebeach) reported@virginmedia how do I sign into my 02 now virgin media account? I get bills still from o2 with an account number that your system doesn’t recognise. Being sent in circles! Very frustrating. Can’t just sign in- need an email.. then a link.. how hard have you made it???
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James Ferris (@jamesf61) reported@virginmedia Could you get any worse? 3 weeks of no reliable broadband. Customer service suggesting i cancel because they don't know when it will be fixed. Pathetic.
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Bristol Colin (@Saveri0Magiust0) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Mary (@kanyonatic) reported@virginmedia please fix your app I’d like to pay my bill
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Samuel (@samhardiman92) reportedI have never in my adult life had to deal with a more inept bunch of incompetent people than those who work at virgin media, I wager I would get more sense from an extinct species than I would from their "customer service" department
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Abbey (@Barbiknow) reported@virginmedia In the kitchen it’s very bad, bad in the bathroom, worse upstairs and it’s very frustrating. I just upgraded to a faster bandwidth but I haven’t seen a single difference except for that I am paying more money.