Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4 and S5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Rotherham, Chesterfield, Mexborough and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Total Blackout | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome
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darren roddis
(@darren_roddis) reported
from
Treeton, England
@virginmedia problems in the s60 area no internet and tv
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia so may I ask why I was contacted using your text service and then told me my password was incorrect and then no answer after was in mid conversation
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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Adam Hawksworth
(@AHawksworth1) reported
from
Barnsley, England
Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
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Mike Hull
(@MikeHull2u) reported
from
Holmesfield, England
Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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John Darbyshire
(@JohnnyDarbo) reported
from
Brampton Bierlow, England
@virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@robwillb @virginmedia Mines been up and down for a week
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Ros
(@RosCrowley) reported
from
Hoyland Nether, England
Why is my mg always around 40/55mg when we are promised 100mg..Films just buffer & it's getting tiring now. We have done the usual checks including rebooting ..Please help @virginmedia s74 area
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munem..
(@ma96____) reported
from
Sheffield, England
@virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart McIntosh
(@StuMc40) reported
@virginmedia I have tried to contact your Resolution Team, then your customer service team to cancel my contract over the way I have been treated by #VirginMedia both 150 and 0345 454 1111 has a continuous tone. Can you offer me an alternative please?
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Claire Jennings
(@ClaireJen79) reported
@JohnnyDude1983 @virginmedia Sucks tho dosnt it we have to try so hard to get a good deal then they give us identical deals at different prices they really are crooks lol I usually swap between virgin and sky so I'm a new customer each time lol but I got same price so thought sod it this year lol
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Simon Gallagher
(@vinf_net) reported
@julian_wood We have a 4G router as backup for the very rare virgin media outage (like the time they cut my cable and it was off for 3 weeks) but it’s largely useless as data package on PAYG SIM last less than an hour if any of the kids devices are on! PS4 looking at you!
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𝒢𝒾𝒶𝓃𝒻𝓇𝒶𝓃𝒸𝑜 𝒞𝒽𝒾𝒸𝒸𝑜
(@gchicco) reported
@virginmedia Service page says no problem. Now it's better but been having severe issues for the last three days in a row.
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Jamie Doyle
(@JayDoyleDJ) reported
@virginmedia i have a wired pc experiencing the same issues, its been on and off for weeks now.
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Jay
(@Jay63646881) reported
@virginmedia a new record for yourself this must be, no reliable service since October! Had two engineers out in this time and both claimed to have fixed it had a new hub installed was told that will fix that problem, internet dropping 8-9 times a day for 30m plus.
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Rob Plant 🇮🇪🇮🇪🇮🇪🇮🇪🍀🍀🍀🍀
(@showmebadgers) reported
@virginmedia Hi ML ok so I’ve done the reset as mentioned. Now I still have the white light, I have a green phone, green arrows & green WiFi signal but STILL no connectivity on any device!!
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Sharpy
(@Sharpy_G) reported
@StuMc40 @virginmedia call up as new customer you’ll get through almost instantly, that’s the only way you can talk to anyone. Unfortunately they “can’t” help you either. #virginmedia #poorcustomerservice #RipOffBritain
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Anil
(@Anil89702453) reported
@Khalsa_Aid @virginmedia Please help me someone with 50000 rupees
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Stuart McIntosh
(@StuMc40) reported
@Sharpy_G @virginmedia I guess you're right. Each complaint is met with a proforma of lies stating they've tried to contact me by 'phone (lie) & email (lie), as I've failed to respond to these fictional contacts they assume I'm happy with them. No doubt they produce those figures as success