Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Barnsley, Rotherham, and Mexborough.

City	Problem Type	Report Time
Chesterfield	Internet	3 days ago
Sheffield	Internet	5 days ago
Chesterfield	Internet	7 days ago
Barnsley	E-mail	7 days ago
Rotherham	Internet	8 days ago
Barnsley	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Barry Wilkinson (@millersfm2011) reported 4 seconds ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  Reece Bryan (@ReeceBryan94) reported 2 minutes ago from Wombwell, England

  @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

• 
  John Murphy (@John_murphy1) reported 2 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  Marc Riley (@Sheffield_Boy) reported 11 minutes ago from Sheffield, England

  @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

• 
  Tom “Harlam” King (@HarlamTK) reported 13 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  Andrew Kerrison (@AndrewKerrison6) reported 14 minutes ago from Rotherham, England

  @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 17 minutes ago from Sheffield, England

  @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

• 
  Chris,,,, (@pidgpie) reported 18 minutes ago from Rotherham, England

  @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 19 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  Terry Hague (@TezzaBelle88) reported 21 minutes ago from Sheffield, England

  I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

• 
  Ben Brailsford (@benbrailsford) reported 27 minutes ago from Sheffield, England

  @virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬

• 
  Tom “Harlam” King (@HarlamTK) reported 30 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Calming Chameleon (@Mashcat) reported 31 minutes ago from Sheffield, England

  @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

• 
  Angelina Perrett (@liaryredhead) reported 39 minutes ago from Sheffield, England

  @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

• 
  Victims Voice (@victimsvoice73) reported 46 minutes ago from Sheffield, England

  Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 52 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported 54 minutes ago from Brampton Bierlow, England

  @DysphasiaPV @virginmedia Product is good but customer service terrible

• 
  Richard Gladwin (@rwgladwin) reported 55 minutes ago from Sheffield, England

  @virginmedia were there issues in S9 around 1020 this morning?

• 
  Claire Stewart (@chococlaire77) reported 55 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 57 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Percival Merganser (@lennylaw) reported 2 minutes ago

  Really good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.

• 
  CADark (@ca95222) reported 2 minutes ago

  @mitchlog @dejanirasilveir What in God's name does he get at that price?? I hope it's top notch. That#s a rip-off. I've heard bad things about Virgin Media. Help him to change to someone else.

• 
  mags hutchinson (@hutchinson_mags) reported 3 minutes ago

  Yet again let down by @virginmedia who have decided to cut internet off the day before we move

• 
  mary32 (@marypaul32) reported 4 minutes ago

  @nightsong53 @virginmedia Definitely deliberate. Customer service simply does not exist anymore.

• 
  julie fountain (@juliefount) reported 5 minutes ago

  What an absolute joke @virginmedia are been asking for help for weeks but nothing.

• 
  Fpity (@Fpityyyy) reported 5 minutes ago

  @SnapeBS @Slugy__ @virginmedia get off virgin lad its the worst provider for cod ur handi cappin urself i was on it i get 28 ping i switch provider im on 6ms

• 
  Edward Hamilton (@epwhamilton) reported 7 minutes ago

  @virginmedia internet's been down for a good 16 hours now. All tests have been done. Seems like an unacknowledged area issue

• 
  Paul Griffin (@PGriffinFC) reported 9 minutes ago

  Watched the awful England game on Virgin Media. Judging by my timeline, the commentary of Sam Matterface and Lee Dixon was a lot worse. They're getting a right pile on. RTE's punditry is terrible for the WC. No choice elsewhere. I have never seen analysis so bad.

• 
  Norman Highnam (@NormanHighnam) reported 9 minutes ago

  @MartinSLewis Wayleave agreement on a due use pole and virgin media ask to use the pole… yep no problem…. Wants in it for me…. 🤫 then came back we can give you a £100 John Lewis voucher…. Bingo..

• 
  Sodium (@sodiumlights) reported 16 minutes ago

  In the meantime, they're offering the same to new customers for less than £30. You know what? I'm going to make you fix your broken kit and then I'm going to find a new provider. **** you and your stupid ******* games, @virginmedia