Virgin Media

Virgin Media Outage Report in Sheffield, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sheffield come from postal codes S8 and S11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 11/09/2025 12:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Chesterfield, Dronfield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Wi-fi
United KingdomSheffield Internet
United KingdomChesterfield Internet
United KingdomBarnsley Internet
United KingdomSheffield Total Blackout
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • badger63 judith badger (@badger63) reported from Sheffield, England

    Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back

  • Mel_Jayne1207 MelissaJayne💋💕 (@Mel_Jayne1207) reported from Sheffield, England

    @SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes both Crap - have been for 100+ days

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • Louisenurse Louise Robinson (@Louisenurse) reported from Sheffield, England

    @virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!

  • badger63 judith badger (@badger63) reported from Sheffield, England

    @virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this

  • philipbackhouse Phil Backhouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@philipbackhouse) reported from Sheffield, England

    @virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.

  • EmmaBodley1 Emma Bodley (@EmmaBodley1) reported from Sheffield, England

    @virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia Yes I did . useless ..no help at all

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

  • dutchieuk2009 🎙Carlo RedsReport van de Watering🎙 (@dutchieuk2009) reported from Barnsley, England

    @virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .

  • jack_and_hardy DaddyWolf (@jack_and_hardy) reported from Maltby, England

    @virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.

  • cstarkey12 chris starkey (@cstarkey12) reported from Barnsley, England

    @virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving

  • art_inspires Amy Carter (@art_inspires) reported from Sheffield, England

    @virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Whats_UpWithU P (@Whats_UpWithU) reported

    @virginmedia I was told ‘pods’ to extend signal would be sent out also. Guess what, nothing arrived.

  • miw001 miw001 (@miw001) reported

    @virginmedia I won't ring you due to excessive time wasted and costs as my VM phone is also dead. You can track the crass customer service using my land line number 01942 671202 Do not ask for more information just give me solutions/answers that meet your contractual obligation, I've met mine

  • RKTintz Ryan King (@RKTintz) reported

    @virginmedia the internet has been down all day in ipswich why is this?

  • georgedrans George 💙 (@georgedrans) reported

    @virginmedia how much longer is landlines going to be down in S715bj.

  • Jas Jas Dhaliwal (@Jas) reported

    @virginmedia Is the broadband service stable and working now on the TW4 area?

  • IncaRaids IncaRaids 🇧🇴🇺🇸✊🏿 (@IncaRaids) reported

    @TheCryptarch @virginmedia Damn homie. Sorry. Sending you internet vibes......

  • jonleggephoto Jon Legge (@jonleggephoto) reported

    @virginmedia I dont know what 'a checker' is. Your own automated phone service (0345 454 1111) says there is STILL broadband faults in our area. This is not good enough.

  • chrissybenno christian bennison (@chrissybenno) reported

    @virginmedia up until we moved house I’d been with you 20yrs. Can’t actually believe how bad the customer service is. There’s nowt like looking after loyal customers

  • anothersunset_ Ja’mie (@anothersunset_) reported

    @virginmedia our wifi has been down for 3 days and your website insists that we have coverage 🤨 seems legit

  • stilljourneyon Mrs Browne🎙️ (@stilljourneyon) reported

    @virginmedia 45 minutes on hold was my limit..poor service in anyone's book