Virgin Media outages and service status in Sheffield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 5, 7:40 PM GMT+1.
- Internet (69%)
- E-mail (8%)
- Total Blackout (8%)
- Wi-fi (8%)
- TV (8%)
The latest reports from users having issues in Sheffield come from postal codes S1 , S36 , S9 , S35 and S2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Barnsley, Sheffield, Chesterfield, and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Internet | 4 days ago |
|
Barnsley
|
TV | 5 days ago |
|
Sheffield
|
6 days ago | |
|
Sheffield
|
Internet | 8 days ago |
|
Rotherham
|
Total Blackout | 8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Calming Chameleon (@Mashcat) reported from Sheffield, England@koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!
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GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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Calming Chameleon (@Mashcat) reported from Sheffield, England@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
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Victims Voice (@victimsvoice73) reported from Sheffield, England@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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Thomas Foster (@Sedontane) reported from Newbold, England@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
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Martin Spiers (@martinaspiers) reported from Oughtibridge, England@virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I need to speak to customer services about a mis sold installation
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Anita Whittaker (@summitsleap) reported from Conisbrough, EnglandIf you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
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David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, England@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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Amanda Brightmore (@mandybaps1) reported from Sheffield, England@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandDad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Amy 🦉 (@Amy_1867) reported from Sheffield, England@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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Claire 💙 (@ClaireWinslade) reported from Sheffield, EnglandMoved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Leanne Rebecca (@leannerains) reported from Sheffield, England@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nik (@ThingsByNik) reportedOne of many reasons I would never go back to Virgin Media, no matter how much of a “good deal” they are offering. Awful company.
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LaurenA (@LRNA11) reported@MartinSLewis Another major issue with Virgin Media (and possibly other similar providers) is that they don’t provide customers an option for “No Roll-on” at the end of the contract. Their reminders are puny and twice I got caught with paying almost double monthly rates after contract. 1/
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KB (@kadenbatt) reported@virginmedia Internet issue in our area for over 24 hours now and absolutely nothing done to change it. Pay all that money a month for no reason just a scam
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Ramnish Kalsi (@ramnishkalsi) reported@virginmedia hope you are happy with the extra £200 when you failed to cancel my contract after 2 hours on phone. Karma strikes eventually.
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Gary Naylor (@AddickAddict) reported@virginmedia @DevilHatman You've just been fined £28m for deliberately dropping calls, leaving people on hold, not putting cancellations through etc etc. This is absolutely disgraceful and time the Government closed you down for your continued abuse of customers.
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Ross Tristram (@rosstristram) reported@Ofcom @Ofcom trousered £28m for themselves. Just as bad as @virginmedia 2 peas in a pod
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Zahid Ramzan (@zahid_ramzan) reported@virginmedia internet service down since 1 PM Birmingham anyone else having issues?
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Peter Dowsett (@PeterDo19421129) reported@Ofcom Virginmedia now there is Terrible company. A fine won't do anything To them. I tried getting rid of Channels only to be told I have to sign up to a New 24 month contract. Corrupt as.
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported.@virginmedia So 2 days with no TV, no broadband, no landline and an @o2 mobile with no signal. A fix date of 15th July!!!? Zero means of communication. Totally unreliable. What a dreadful company you are. So pleased you got fined. When will this be fixed?
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Radar 🚨 (@RadarHits) reported🚨 JUST IN: Ofcom fines Virgin Media a record £28m for deliberately mishandling millions of customer calls and preventing contract cancellations between 2022 and 2024 through tactics including call-dropping and unnecessary transfers.