Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4 and S5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 01/11/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Mexborough, Sheffield, Rotherham and Barnsley.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomMexborough Internet
United KingdomSheffield TV
United KingdomRotherham Internet
United KingdomSheffield TV
United KingdomChesterfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • sonbaetaekwondo Richard Hull (@sonbaetaekwondo) reported from Sheffield, England

    @virginmedia Small is not £8 for no better service

  • nathandainty Nathan Dainty (@nathandainty) reported from Sheffield, England

    @sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…

  • sophiechxx 🌻 𝒔𝒐𝒑𝒉 🌻 (@sophiechxx) reported from Hoyland Nether, England

    @virginmedia According to ur website there aren’t any issues within my area so not only was I hung up on I was lied to as well. Now my password is apparently wrong and won’t let me change it on the website. Just wanna cancel the contract to be honest, no help whatsoever.

  • w47carr Mrs c (@w47carr) reported from Barnsley, England

    @virginmedia are you aving problems with ITV channel mines gone off in the s70 area

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke

  • Claredo91857219 Clare doyle (@Claredo91857219) reported from Barnsley, England

    @Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x

  • martinbo1972 Martin (@martinbo1972) reported from Rotherham, England

    @virginmedia Media! Awful talking to a call centre in another country!

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.

  • skintkidsdiscox TWR ✘ (@skintkidsdiscox) reported from Sheffield, England

    @virginmedia internets having struggles help

  • sufcben Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.

  • SuperFlySimon Simon Burkinshaw (@SuperFlySimon) reported from Sheffield, England

    @virginmedia why should I have to pay when I’m not being able to use the service I pay for

  • Mashcat Karma Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    @virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia Mobile never had it before

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol

  • sufcben Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonScargill Jason scargill (@JasonScargill) reported

    @chaz9cowden @virginmedia They don't get any better trust me .. I'm off to sky .. over a year of problems with my Internet and refused to come out

  • huntleytm leprof_tmh 💙 (@huntleytm) reported

    @virginmedia Any idea why it is not possible to make calls to our landline? And tried to get onto Virgin Media online and that doesn't seem to be working either. Some help would be good.

  • RickSacrop Rick Sacrop. 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥋🎸🎹 🏉🇺🇦 (@RickSacrop) reported

    @virginmedia I've tried that. Unfortunately I have a job and I cannot be on the phone for long periods of time. I travel at the times you suggest anyway. You can respond to a tweet, why can't you cancel the service? I am just so disappointed that you are hoodwinking a customer in this way.

  • twoboyz Scott Kensett-Hopkins 🇺🇦 🏳️‍🌈🇺🇦 He/Him (@twoboyz) reported

    @virginmedia Already done that that's how I got complaint reference number C-120522234 it was a futile experience and why I will NEVER actively encourage anyone to do business with such charlatans.

  • Robin81534007 Robin (@Robin81534007) reported

    Hey @virginmedia my TV signal has been unwatchable for the last few months. Flickering screen and everything. It seems to happen intermittently, but this time it's lasted a while. Can you please sort it out?

  • laurenssssss 🍄 (@laurenssssss) reported

    Love paying virgin media 50 pounds per month for my wifi to be slow 🥰

  • Mamabear5723 Paula H (@Mamabear5723) reported

    @virginmedia Hi. I need to cancel an engineer call out but app won't allow me to do this, please help?

  • chriisdoogan Chris Doogan (@chriisdoogan) reported

    @virginmedia really handy this Internet not working and trying to troubleshoot, when it’s resorts to saying “call you”. Im trying to do my research on prince Andrew here!

  • DaveBreel DAVE_BREEL (@DaveBreel) reported

    Hey @virginmedia are you lot *************** or what? You suspend my account due to non payment without any prior form of communication. I've never missed a payment infact you've taken 2 payments from my account this month and changed direct debit date without notifying me. 1/2

  • chrislfc87 chris king (@chrislfc87) reported

    @virginmedia are the biggest pile of shite compamy going! Thick as **** and then after being on phone for over an hour they hang up because its time to go home!! Cheeky *******!!!