1. Home
  2. Companies
  3. Virgin Media
  4. Sheffield, England
Virgin Media

Virgin Media Outage Report in Sheffield, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Sheffield come from postal codes S5 , S21 , S13 , S9 , S1 and S8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.

CityProblem TypeReport Time
Sheffield Internet 1 day ago
Sheffield Internet 2 days ago
Rotherham Internet 4 days ago
Chesterfield Internet 4 days ago
Sheffield Wi-fi 4 days ago
Sheffield TV 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • loonylankylegs
    🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please

  • RyyyyRyyy
    Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx

  • Jordsufc_
    Bolland (@Jordsufc_) reported from Sheffield, England

    @SkyHelpTeam you having competitions on how shit your internet is with @virginmedia

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on

  • RosCrowley
    Ros (@RosCrowley) reported from Hoyland Nether, England

    Why is my mg always around 40/55mg when we are promised 100mg..Films just buffer & it's getting tiring now. We have done the usual checks including rebooting ..Please help @virginmedia s74 area

  • davidjamesct
    David James Catling (@davidjamesct) reported from Brampton Bierlow, England

    @virginmedia All services down! TV, Fibre and no means to contact @virginmedia as web site down and no answer on phones!!! Very poor service 😠#nothappyatall 😡😡😡

  • carlebone
    carl marsden (@carlebone) reported from Mexborough, England

    Fkn virgin media! Hope bransons next shit is a hedgehog!

  • JohnnyDarbo
    John Darbyshire (@JohnnyDarbo) reported from Brampton Bierlow, England

    @virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )

  • MattJHardwick
    Matthew Hardwick (@MattJHardwick) reported from Dronfield, England

    @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

  • HarlamTK
    Harlam (@HarlamTK) reported from Sheffield, England

    Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith

  • frog_j
    Jonathan Bullimore (@frog_j) reported from Brimington, England

    @Scopey1970 @virginmedia Had issues Sat night but ok from Sunday

  • RyyyyRyyy
    Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia had this issue all night, not acceptable!!

  • wjgr98
    William Garner (@wjgr98) reported from Sheffield, England

    Given Virgin Media uses different cables to BT, your internet would still be crap

  • JoanneSlavin
    Joanne Slavin (@JoanneSlavin) reported from Rotherham, England

    Getting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia

  • NFGmart
    martyn notman (@NFGmart) reported from Sheffield, England

    @robwillb @virginmedia Mines been up and down for a week

  • jijimon2000
    🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

  • ma96____
    munem.. (@ma96____) reported from Sheffield, England

    @virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @virginmedia so may I ask why I was contacted using your text service and then told me my password was incorrect and then no answer after was in mid conversation

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • amysufc22
    Amy (@amysufc22) reported

    @virginmedia Well it said 3pm then 6:10pm, then it said 10:10pm and now it’s saying tomorrow at 6pm. I’m sick of paying for something I’m not getting the full service from 😩🤯💩

  • Pennyfab1
    Sunrise (@Pennyfab1) reported

    @virginmedia @VirginRed @virginmedia disgusted what you’re charging existing customers/Been very loyal customer &just got told all u can offer me is to know that I will be charged a disconnection fee if I go elsewhere or be charged even more to reduce my channels #RUBBISH

  • HarrietLane_
    Harriet Lane (@HarrietLane_) reported

    @virginmedia Why can’t my poor parents — who didn’t know their accounts were vulnerable and had no warning from you — pay to keep their email? My dad’s 93 #youandyours

  • LilEdNosir
    IG: EdNoosir YT: EdNosirTV (@LilEdNosir) reported

    @virginmedia @eyen_ibibio I’ve been with you guys for more than 12 years & I’ve never really had any HUGE problem as bad as this! The worst thing is y’all are quiet about it! U should inform everyone IMMEDIATELY! People are working from home!

  • flashingperfect
    Flashing Perfect Photographer | Blogger (@flashingperfect) reported

    @virginmedia Yes! The imap email setting is not working

  • Pennyfab1
    Sunrise (@Pennyfab1) reported

    @virginmedia @ParalympicsGB @virginmedia disgusted what you’re charging existing customers/Been very loyal customer &just got told all u can offer me is to know that I will be charged a disconnection fee if I go elsewhere or be charged even more to reduce my channels #RUBBISH

  • TomMcConnell6
    Tom McConnell (@TomMcConnell6) reported

    @virginmedia new Premiership season and virgin media outage. #PremierLeague #OutageUpdate

  • Shepsy89
    Lee Sheppard (@Shepsy89) reported

    @virginmedia Yes I spoke to them earlier, that is why I'm having to look at Sky and BT for my services, as iv been with virgin media for 11years and I basically got told I have to pay almost £31 more for the same services as a new customer, so I best become I new customer with Sky or BT

  • jlweston85
    Jamie Weston (@jlweston85) reported

    @virginmedia As already mentioned, I have no wired devices with which to test. All of the wireless devices are capable of well in excess of 350Mbps on the LAN, so the problem is with the WAN.

  • Pennyfab1
    Sunrise (@Pennyfab1) reported

    @virginmedia disgusted what you’re charging existing customers/Been very loyal customer &just got told all u can offer me is to know that I will be charged a disconnection fee if I go elsewhere or be charged even more to reduce my channels #RUBBISH