Virgin Media outages and service status in Sheffield, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
- The most recent signal from this area was received Aug 20, 6:31 PM GMT+1.
- Wi-fi (44%)
- Internet (31%)
- Total Blackout (13%)
- TV (6%)
- Phone (6%)
The latest reports from users having issues in Sheffield come from postal codes S6 , S4 , S11 , S35 and S2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 5 days ago |
|
Barnsley
|
Internet | 6 days ago |
|
Barnsley
|
Wi-fi | 6 days ago |
|
Sheffield
|
Wi-fi | 8 days ago |
|
Rotherham
|
Phone | 10 days ago |
|
Sheffield
|
Total Blackout | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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V-Bull (@VanceBulla) reported from Brampton Bierlow, England@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Alison Pearson (@pearson_alison) reported from Sheffield, England@virginmedia why is the red button not working I've paid for this service
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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John Armitage (@ArmitageJohn) reported from Sheffield, England@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Amanda Brightmore (@mandybaps1) reported from Sheffield, England@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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adam (@Adz_lufc) reported from Wentworth, England@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England@virginmedia Yes but can never get through via phone
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I need to speak to customer services about a mis sold installation
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Marc Riley (@Sheffield_Boy) reported from Sheffield, England@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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Andrew Poppleton 💙 (@popsgolf) reported from Wentworth, England@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Gooner (@TheG0000ner) reported from Chesterfield, EnglandIs there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Sam Millington (@cranworth791) reported from Rawmarsh, England@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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Anita Whittaker (@summitsleap) reported from Conisbrough, EnglandIf you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
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David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, EnglandAnd the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Richard Gladwin (@rwgladwin) reported from Sheffield, England@virginmedia were there issues in S9 around 1020 this morning?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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D.M.H (@Dylanhunt27) reportedMight have the worse virgin media internet on the planet, goes off every ******* second. Awful.
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Kaiser Soothsays (@_SonOfTheDesert) reported@virginmedia No. Because it’ll end up as a hard reset and we’ll lose all our recorded stuff. When are you going to bring out a box that saves content to the cloud? That way, there’d be no issue.
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ElaineGolding (@Elainebks) reported@RJAldous1 @virginmedia Oh dear you got the scammers. Their help dept is shown on the profile
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🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported@virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help
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KSP (@Yespleaseroux) reported@virginmedia is utterly ****. As soon as I can ditch it I will and go back to Sky. Such rubbish service all round.
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Jaspar | 🏒 LGI | 🏳️🌈 🏳️⚧️ (@JasparColeman) reported*cries in Virgin Media customer*
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Dennie Smith (@DennieSmith6) reported@virginmedia my 89 friend move just house , her new area cant supply Virgin but thats not stopped you sending her a £700 bill for leaving her contract!! Shes been a customer for 12 years. She is so worried and upset.
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Mittly 🕊 (@Mittly5) reported@virginmedia @bliindlol Hi is it still down this morning unable to use phone or broadband
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Julie Backstreet (@BSBJULIE78) reported@virginmedia Awful timing for a software update of @SkySports All over the weekend 🙄 Hope there is going to be some reduction in my bill?
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Andy Anderson 🇬🇧 Defund the BBC! ♋️ (@shelf_life64) reported@virginmedia @TheAFC0522 Two weeks to fix this is wholly unacceptable…. I’m starting to suspect you’re having another spat with Sky or your engineers are all on holiday!! As you are well aware casting is not available from the Sky Sports app… A bill credit to all affected would be welcome for this!