Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4 and S5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Mexborough, Sheffield, Rotherham and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Mexborough |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Sheffield |
TV | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia why am h getting the message that my cable is broken
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Gary Steele
(@steeleygash) reported
from
Barnsley, England
@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
-
Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Wallace
(@Wallicimo) reported
@virginmedialife @virginmedia How will they help out of interest? Every time I phone you call centre (not sure which country) it's an hour wait, to then be cut off, to then call again, to them then say they can't help. Who can help????
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www.amarmajid.com
(@amarmajidphotos) reported
@virginmedia Once again, I can’t get through to your service line to cancel - can you accept cancellation notices on Twitter or tell me how I go about cancelling my service under the clause for your price rise. Thanks.
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Maz
(@HyunaOP) reported
@basetankrs @virginmedia That's ******* ****! I'd hate to be in that position. Then again the UK seems to fall behind many European countries due to poor infrastructure. If only they could have gotten their **** together sooner before COVID like planned xD
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John Jeffrey
(@JohnJef51763960) reported
@virginmedia Yes same message every time a BS message about updating the network and we should expect outages from time to time . THIS IS DISGUSTING, we have been having this problem so nice last November getting by progressively worse I AM NOT GOING TO PAY FOR SERVICES THAT I AM NOT GETTING
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Helen Chalmers
(@helenjewellery) reported
Please no one ever sign up to @virginmedia broadband...we are moving to an area they don’t provide and won’t let us cancel...two phone calls and an attempted online chat later. Any suggestions?
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Paul ▶️
(@customerchamp1) reported
@virginmedia Trying to follow that but at every stage you make it impossible for customers. Please confirm the name of Virgin Media's current CEO. I'll find a way to contact directly. The service is beyond appalling.
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Steve Hicks
(@Backto74) reported
@virginmedia I am now tethering off my mobile phone. This service is pathetic
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Clegss
(@Clegss) reported
@virginmedia Appalling customer service. 2+ hours on the phone and keep being transferred to diff depts when I just want to cancel due to price increase 2021. Misleading information on price increase letter and wilfully obstructing cancellation
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RawTrak
(@Scotty_Simpson) reported
@virginmedia Hi yes WiFi signal is poor. It dips in and out. Not experienced the intermittent service to this extent before. It's almost a daily issue since the New Year
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Maz
(@HyunaOP) reported
@basetankrs @virginmedia For real 1 month? And I thought BT were bad. ;-;