Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S35, S13, S4, S5 and S2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 01/21/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomSheffield Wi-fi
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomRotherham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.

  • popsgolf Andrew Poppleton (@popsgolf) reported from Wentworth, England

    Once again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying

  • SuperFlySimon Simon Burkinshaw (@SuperFlySimon) reported from Sheffield, England

    @virginmedia why should I have to pay when I’m not being able to use the service I pay for

  • NickNwarhurst Nick Warhurst (@NickNwarhurst) reported from Sheffield, England

    @virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D

  • crawfordjane74 Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡

  • relish_hendy Relish Hendy (@relish_hendy) reported from Sheffield, England

    @virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area

  • tryfbellamy tryf (@tryfbellamy) reported from Sheffield, England

    @virginmedia gunna sort your shit internet out or what

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia Yes, dispite your Call Centre saying no area issues your status page says otherwise. Fix at 10pm. Lost all services not just internet.

  • tal_kev kev adams (@tal_kev) reported from Hoyland Nether, England

    @virginmedia come on now,This is getting pathetic now.trying to watch a film on Netflix and it's buffering all the time.15mps supposed to be 100mps.absolute joke.should be able to cancel contract as I am not getting what I pay for#falseadvertising#lyingthroughyourteeth

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @NickJames1988 @virginmedia Ours is down again Nick in s74. TV down too.

  • NFGmart martyn notman (@NFGmart) reported from Sheffield, England

    @AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia I didn't realise when I negotiated a deal I'd be automatically entitled to no compensation and rubbish customer services. Lesson learnt.

  • Colderthananice Maxine Spencer (@Colderthananice) reported from Mexborough, England

    @MetLineDriver @virginmedia Remember they were on my bad company list

  • crawfordjane74 Jane Crawford (@crawfordjane74) reported from Wentworth, England

    @virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again

  • w47carr Mrs c (@w47carr) reported from Barnsley, England

    @virginmedia are you aving problems with ITV channel mines gone off in the s70 area

  • Gary_Moore14 Gary Moore (@Gary_Moore14) reported from Chesterfield, England

    @bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢

  • shell163 michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia My internet has gone off again! Got to wait 48 hours for a complaint call back and Saturday for an engineer. I'd like a call from VM UK today please!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davidVbarron David Barron (@davidVbarron) reported

    @virginmedia Well done. You literally have a non job. What is the point of having a twitter presence that cannot help customers? HAVE I CHECKED SERVICE STATUS? Do you think I'm an idiot? I must be - for here I am responding to this pathetic patronising word salad. I am done with VIRGIN 👋👋

  • PArchie83 Peter Archibald 🇬🇧🇿🇦 (@PArchie83) reported

    @virginmedia can a virgin media customer get this Ultimate Volt bundle as an upgrade?

  • Only_One_Cobby Liam Wilson-Cobb (@Only_One_Cobby) reported

    @virginmedia also apparently there isn’t anyone in today who can help but I’ll have to wait 2 weeks for the back up line to be fitted and then 5 days for the TV services to be working. But nothing from Virgin! However I still have to pay the full bill!

  • clairecs1 Claire Coast-Smith (@clairecs1) reported

    @virginmedia In this instance, service went out for 4 hours last night (as I said, in my tweet and email to you) a shorter time than sometimes. But overall, many issues over the years. Don't waste your time & mine replying to this, just try to improve your service for all your customers.

  • avidfan1 Mark Towns (@avidfan1) reported

    @virginmedia is it possible to get an engineer out to repair my broadband ASAP. I’ve been told for the third time now to wait 24 hours for you to fix my internet.

  • MTLalley MTL (@MTLalley) reported

    @virginmedia ...many calls over time to try and sort, ppl supposed to call me back, I gave up! They kept calling me in work when I asked for the call at home asking me to reboot the system... wtf! I'm in work! The email/Account has not been sorted and I've had enough, I want out.

  • MatthewKiziltan Matt K (@MatthewKiziltan) reported

    @virginmedia I really can’t be bothered. I just want to cancel my Virgin media. What number do I call

  • dukeoftadley Richard High (@dukeoftadley) reported

    @virginmedia The person I’m speaking to says they can’t access my account so can’t discuss it. They say I should have a telephone password but I never received one, and they don’t understand the problem that I am describing to them. After 1 day it’s 0/10 for Virgin so far!

  • MTLalley MTL (@MTLalley) reported

    @virginmedia The broadband and wifi consistantly drop, ever single day and it has been happening ever since I joined May 2021, it has got worse over time and the last 3 months has been awful, also I have no access to my account because you are unable to sort out linking my email to mt A/C...

  • MTLalley MTL (@MTLalley) reported

    @virginmedia ...when I do the text service it shifts me to whatsapp abd when I say it's to do do with a fault it says I cannot report a fault on whatsapp, totally infuriating, so back to square one! Now I want to report you to Ofcom and told this can take a month for them to decide if I can..