Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S5, S6, S7, S8 and S35.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 02/11/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Chesterfield, Barnsley and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomRotherham Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Wi-fi
United KingdomRotherham Internet
United KingdomChesterfield Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • popsgolf Andrew Poppleton (@popsgolf) reported from Wentworth, England

    Once again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying

  • Tom__Downs Tom Downs (@Tom__Downs) reported from Sheffield, England

    @virginmedia it’s beginning to get pretty difficult to do work when the broadband keeps going down...

  • MKBSolicitors MKB Solicitors LLP (@MKBSolicitors) reported from Barnsley, England

    We are sorry to inform our clients that we have been without internet connection for over 24 hours, so we have no access to our email system. We are working with @virginmedia to resolve the issue and hope to be back up and running soon. Please call 01226 210000 to take advice

  • Gary_Moore14 Gary Moore (@Gary_Moore14) reported from Chesterfield, England

    @bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia I didn't realise when I negotiated a deal I'd be automatically entitled to no compensation and rubbish customer services. Lesson learnt.

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia is there a outage in the S74 area for broadband. Router shows access denied next to internet.

  • NFGmart martyn notman (@NFGmart) reported from Sheffield, England

    @AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂

  • tal_kev kev adams (@tal_kev) reported from Hoyland Nether, England

    @virginmedia come on now,This is getting pathetic now.trying to watch a film on Netflix and it's buffering all the time.15mps supposed to be 100mps.absolute joke.should be able to cancel contract as I am not getting what I pay for#falseadvertising#lyingthroughyourteeth

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia Yes, dispite your Call Centre saying no area issues your status page says otherwise. Fix at 10pm. Lost all services not just internet.

  • dangriffin37 @DEG44Griffin (@dangriffin37) reported from Sheffield, England

    @virginmedia so please explain the 20% hike in my bill every month just because you are discontinuing my chosen plan and offering me exactly the same plan for an extra £3 per month, been a customer longer than I care to remember but utterly disgusted by this #virginmobile

  • OliverShort574 Oliver Short (@OliverShort574) reported from Barnsley, England

    @virginmedia thank you so much for leaving our family without WIFI for the next 2 weeks... Poor Customer Service , No Letters about “A Survey” rang customer services to cancel and obliviously they didn’t understand we wanted to cancel after 30 minutes on the phone!!!!!

  • NickNwarhurst Nick Warhurst (@NickNwarhurst) reported from Sheffield, England

    @virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬

  • arron_everard Arron Everard (@arron_everard) reported from Barnsley, England

    @virginmedia what a load of crap they ring you and when you ring them back they can't put you through to relivent department haha what a joke,😤😤

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @NickJames1988 @virginmedia Ours is down again Nick in s74. TV down too.

  • relish_hendy Relish Hendy (@relish_hendy) reported from Sheffield, England

    @virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area

  • ty_warburton Ty Warburton (@ty_warburton) reported from Brampton Bierlow, England

    @virginmedia can someone contact me , the customer service you provide is abysmal, trying to get an issue resolved and no one on your customer services seems to listen!!!

  • NFGmart martyn notman (@NFGmart) reported from Sheffield, England

    Ffs @virginmedia my internet is fine all morning..suddenly goes off. Ring your "helpline" and apparently you expect to have problem solved by 8.25 PM!!!!

  • JaseCritchley Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @virginmedia My internet has gone off again! Got to wait 48 hours for a complaint call back and Saturday for an engineer. I'd like a call from VM UK today please!

  • MandyyWilson Mandy Wilson (@MandyyWilson) reported from Barnsley, England

    Come on @vmbusiness @vmbusinesshelp get in touch with @GlenparkSurgery ..... they need your help !!!

  • MoMAbbieBurger Abbie Master of Magics (@MoMAbbieBurger) reported from Sheffield, England

    @virginmedia I have been having the odd few issues lately, recently the main issue is loss of any connection at night time. When I try to log into my account, via phone because my £46pm broadband is down, so I can see if there is an issue a few things happen... [1/4]

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeYau8 Mike Yau (@MikeYau8) reported

    @virginmedia And just gone down again?! What is going on??!!!

  • MartinK64591898 Martin King (@MartinK64591898) reported

    @virginmedia She called the customer help line this afternoon to arrange moving her broadband to a new property. Went through to the department to arrange moving the service from her current property to be told that she would receive a text message which she did then about a dozen text

  • annwitbrock E-quipper - grateful for the mask you wear 😷 💉💉 (@annwitbrock) reported

    Got @BBCiPlayer account active again. Sitting down to watch The Watch finally. How many minutes is it going to take to connect/download it? Been waiting over 5 mins now. The whole interface on @virginmedia sucks. Extremely slow. Unnecessary loading. Poor navigation.

  • Amylou_lynch Amy Lou (@Amylou_lynch) reported

    @virginmedia We phoned them last on 8th July, where the customer service opened a complaint for us. We were told a manager just needed to apply the correct promotion to our account. If you DM me, I can send you our account and complaint details for you to investigate further.

  • JamieMc76633051 Jamie McEwan (@JamieMc76633051) reported

    @virginmedia It's a bit of a poor show the online tool is making me wait another full 24hrs to fail again before it will allow me to book the inevitable engineer call.

  • benr_1985 Ben (@benr_1985) reported

    @virginmedia what is going on with your broadband? 3 times in a week now, no internet? And estimated fix is tomorrow at 16:00???

  • jman2k Jason Hart (@jman2k) reported

    @virginmedia It’s the fact that Customer Service says they will call you back and don’t.. An engineer was booked also for today and then ohh sorry nope that’s now Thursday and I’m still waiting for someone to recognise my complaint from nearly a year ago..

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia your service is crap, your customer service is non existent. Just spent the last hour trying to connect and don’t you dare ask me if I have reset, checked for faults blah blah blah, nothing just your **** router. At least **** Turpin wore a mask when robbing people.

  • vinaynagwekar Vinay (@vinaynagwekar) reported

    The broadband is really bad #virginmedia Pathetic customer service #RichardBranson zero value for customer.

  • MikeBuckley2 Michael Buckley (@MikeBuckley2) reported

    @virginmedia Hi, I am out of contract since Feb this year for broadband although I still receive a fibre service. I am due to house shortly to an area that has Virgin as well. Is there a way I can get a new customer package when I move? Or will I have to get the same contract.