Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Barnsley, and Rotherham.

City	Problem Type	Report Time
Sheffield	Internet	12 hours ago
Chesterfield	Wi-fi	2 days ago
Barnsley	Wi-fi	4 days ago
Barnsley	Internet	6 days ago
Sheffield	Wi-fi	7 days ago
Sheffield	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Adam Hutt 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SBOmad) reported 21 seconds ago from Swinton, England

  @virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing

• 
  Yorkshire Chuff (@YorkshireChuff) reported 2 minutes ago from Sheffield, England

  Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

• 
  Amanda Brightmore (@mandybaps1) reported 5 minutes ago from Sheffield, England

  @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

• 
  Tom “Harlam” King (@HarlamTK) reported 13 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Richard Gladwin (@rwgladwin) reported 14 minutes ago from Sheffield, England

  @virginmedia were there issues in S9 around 1020 this morning?

• 
  John Murphy (@John_murphy1) reported 18 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 23 minutes ago from Barnsley, England

  @virginmedia No it's always slow lately

• 
  paul whittick (@whittickdiver) reported 28 minutes ago from Sprotbrough, England

  @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

• 
  Helen-Claire Stone (@Helen_Claire71) reported 31 minutes ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  Barry Wilkinson (@millersfm2011) reported 33 minutes ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 36 minutes ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

• 
  Victims Voice (@victimsvoice73) reported 38 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 40 minutes ago from Sheffield, England

  @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 41 minutes ago from Sheffield, England

  @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

• 
  Mark Hewitt (@Hi1mMark88) reported 42 minutes ago from Sheffield, England

  @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

• 
  Anita Whittaker (@summitsleap) reported 44 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  Andrew Lee (@goonie2008) reported 46 minutes ago from Sheffield, England

  @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

• 
  Sam Watts (@SamWatt30745054) reported 52 minutes ago from Barnsley, England

  @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

• 
  Martin Spiers (@martinaspiers) reported 56 minutes ago from Oughtibridge, England

  @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

• 
  Jules Tee (@xjuewx) reported 56 minutes ago from Sheffield, England

  @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seph (@sephiroth17181) reported 10 minutes ago

  sick to death of @virginmedia and their ****** service and customer service... i pay £56 a month for internet and for the past 3 weeks it has become so intermittent i wouldnt even call it a connection, and they refuse to do anything about it "reboot router" STILL DONT WORK!!

• 
  Virgin Media News (@VirginMediaNews) reported 11 minutes ago

  Gardaí are appealing for witnesses after a man and woman in their 70s were killed in a two-car crash in Co Louth. The incident happened on the R173 at The Bush yesterday afternoon after 3pm. Two people in the second car, both in their 30s, were airlifted to hospital with serious injuries. 📺 More on Virgin Media PLAY

• 
  Top Cat (@SpinCat1) reported 14 minutes ago

  @virginmedia I have heard from a distressed customer who’s having their correspondence CONTINUALLY ignored by your CEO’s office AND your “resolutions” office. You have also decided to substantially increase their monthly payments before their contract has ended. UNACCEPTABLE!!

• 
  Ian Lythgoe (@IanLythgoe4) reported 17 minutes ago

  Wish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia

• 
  Denise Swif5 (@DeniseSwif5) reported 17 minutes ago

  Virgin media Day 16 no service or no contact #jokers

• 
  Virgin Media News (@VirginMediaNews) reported 18 minutes ago

  The mother of a 9-year-old seriously injured in an e-scooter incident says the consequences of these crashes can be life-changing. Her son was hit by a 15-year-old while on his way home in Leixlip last summer and, a year on, is still walking with a limp. Hear from her on the News at 5.30pm. 📺 More on Virgin Media PLAY and Virgin Media One.

• 
  LordCornelius (@LordCornelius2) reported 20 minutes ago

  Anyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.

• 
  Cory (@coryoconnor96) reported 22 minutes ago

  New customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all

• 
  Sammi Todd (@hollypolls) reported 23 minutes ago

  @virginmedia how many times do we have to suffer loss of internet before you actually do something proactive & sort it? Fed up of paying for such a poor service, promised reimbursements which never happen & being fobbed off by your team every time to power off and reset the hub

• 
  Sunlunfan (@Sunlunfan) reported 24 minutes ago

  @Simon_Whale @virginmedia Having a similar issue. They deadlocked my complaint and now want £362. CISAS not particularly helpful, directing me back to virgin to get evidence