Virgin Media Outage Report in Sheffield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sheffield come from postal codes S1 and S8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Barnsley and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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William Garner
(@wjgr98) reported
from
Sheffield, England
Given Virgin Media uses different cables to BT, your internet would still be crap
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Matthew Hardwick
(@MattJHardwick) reported
from
Dronfield, England
@rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again
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jayden🌦
(@incipient) reported
from
Brampton Bierlow, England
@virginmedia i’m having am issue with my new order, it’s saying my orders parked.
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Jonathan Bullimore
(@frog_j) reported
from
Brimington, England
@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
-
Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
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munem..
(@ma96____) reported
from
Sheffield, England
@virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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Steve Shaw
(@Old_Wathonian) reported
from
Brampton Bierlow, England
Had virgin media a month or so but the WiFi signal is awful, even worse than when I only had a standard broadband connection. #virginmedia #wifi
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
@virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN
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carl marsden
(@carlebone) reported
from
Mexborough, England
Fkn virgin media! Hope bransons next shit is a hedgehog!
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Joanne Slavin
(@JoanneSlavin) reported
from
Rotherham, England
Getting fed up now can’t get any emails through my Blueyonder account by @VirginMediaCorp saying server is down also can’t access my account with the passwords what is happening anyone else having this issue #virginmedia
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Bolland
(@Jordsufc_) reported
from
Sheffield, England
@SkyHelpTeam you having competitions on how shit your internet is with @virginmedia
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@robwillb @virginmedia Mines been up and down for a week
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia had this issue all night, not acceptable!!
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia so may I ask why I was contacted using your text service and then told me my password was incorrect and then no answer after was in mid conversation
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith
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David James Catling
(@davidjamesct) reported
from
Brampton Bierlow, England
@virginmedia All services down! TV, Fibre and no means to contact @virginmedia as web site down and no answer on phones!!! Very poor service 😠#nothappyatall 😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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spangle rider - xx/female
(@spangoolz) reported
@ColinMcCar2192 @virginmedia is it still down? I'm in spain.
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Schnee_Plushfox
(@Schnee_Plushfox) reported
@BearNoiz @Plusnet Apparently, there is newer fibre available here from BT. Will look. The existing underground #virginmedia installation here remains untouched from when Bell cable media installed it 22 or 23 years ago. No wonder virgin have issues. #VirginMediaoutage #virginmediadown
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peace
(@CemoiA) reported
@virginmedia For 2 years Virginmedia told me sorry we fix it but their system and customer service is useless.... finally I joined community fiber ... Good customer service excellent broadband cheap price....
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Peter
(@FereldanWizard) reported
@virginmedia I have an issue. The rolling credit amount has NOT been applied despite me being told three times it has been. How do I raise a formal complaint?
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Jason Kneen
(@jasonkneen) reported
@mrstay_fly @BrandonIngham @virginmedia I don't thinks the big issue is that it goes down -- that happens -- we all understand that. The problem is that I knew at 2am it had gone down and they didn't say anything until 7 hours later. That's not acceptable. They should know their network is down and communicate that.
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Sushisurf
(@Sushisurf1) reported
My building has a contract with @virginmedia, which means all of our neighbours have no access to wifi right now! If you are going to force 200 people to use your service, at least make sure it’s reliable! #virginmedia #virginmediaoutage
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Matt
(@MattAudacious) reported
@AlyannaMcKenna @Hannah_L98 @virginmedia Bruh I wish regular customers had an SLA with virgin they'd be screwed with the amount of work hours being lost due to their awful service
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Jason Kneen
(@jasonkneen) reported
@mrstay_fly @BrandonIngham @virginmedia If I can setup a cheap ping check on the router that SMS's me when it's down you'd think a multi billion £ company could do better than that.
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adeshina
(@adeshina_Haybee) reported
@virginmedia Have not had Internet service since last week,tried rebooting my router more than 5 times yesterday and this morning. Its still the same ****
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ॐ Bëe ♡
(@biancs_1) reported
@virginmedia How are you planning on compensating customers after the outage? I WFH and had to make up the hours lost late in the evening. This isn’t acceptable.