Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S8, S12, S4, S7, S6 and S2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield, Mexborough and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Phone | |
| Rotherham |
Internet | |
| Mexborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia why am h getting the message that my cable is broken
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GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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Gary Steele
(@steeleygash) reported
from
Barnsley, England
@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jaspal kaur
(@KaurJaspaal83) reported
@virginmedia Terrible customer service with virgin media took me 6 hours to complete upgrade process for broadband speaking to bunch of monkeys located in Philippine’s. Worst experience ever.
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CAPTAIN_B53
(@avtsuk) reported
@virginmedia Even your miss- information isn't consistent. Answer my questions and stop ignoring the issue. Trust and integrity is everything and you have destroyed yours and are doing nothing to earn it back.
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craig corner
(@craigcorner1) reported
@alderson55 @virginmedia I have been on the call with them all day there saying there fixing the problem should be fixed buy 8pm yeah they said that yesterday
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Sam Redford
(@thesamredford) reported
@virginmedia No there isn't any issues showing. I've also had Engineer appointments cancelled because the issue was classed as an outage in the area when I informed customer service on Friday of the Internet issue. The engineer should have been here today and I'm now in a worst position.
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Sam Redford
(@thesamredford) reported
@virginmedia I phoned earlier and was told an engineer will contact me in the next 24hours. I just don't understand why my appointment was cancelled as I've been without broadband since Friday and the television issues happened yesterday evening
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Amanda 🇺🇦🌻
(@amandafclark) reported
@PsychicSquirrel @virginmedia Ah Damn. I might not renew then at the end of my super cheap introductory rate
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Gianni Iaciofano 🇮🇹
(@GianniIaciofano) reported
@HeyBroadband I have enjoyed the service but these outages are becoming a joke. Way to often, I used to have my backup Virgin Media. Tech support and Customer Service is generally bad I never get the feeling that they know what they are doing. Don’t get frequent updates and not told cause.
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R
(@RochieW4) reported
@VirginMedia why does the internet keep dropping out nonstop over the past week. And im not the only one! Sort it out and stop ripping off paying customers for a service we aren’t getting 100% of!
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Derek Connelly
(@DerekConnelly14) reported
@virginmedia We are in the G68 area of Cumbernauld. For the last 4 days you have promised and indicated the problem will or is fixed and clearly it is not. Please don’t lie to customers as they will always remember ! Avoid Virgin Media at all costs!
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Rachel Biddles
(@rachlb33) reported
@virginmedia Thanks, I did that, they sent some diagnostic check over, said it was fine, told me to monitor it for 24 hours and if that didn’t fix it to call back! Still going off intermittently, great, bet it then takes 3 weeks for a technician to come out. Total waste of time.