Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Barnsley, Rotherham, and Mexborough.

City	Problem Type	Report Time
Chesterfield	Internet	5 hours ago
Sheffield	Internet	2 days ago
Chesterfield	Internet	4 days ago
Barnsley	E-mail	5 days ago
Rotherham	Internet	5 days ago
Barnsley	Total Blackout	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 3 minutes ago from Hoyland Nether, England

  And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....

• 
  GiinaGii 🐱🌿 (@giinagii) reported 7 minutes ago from Sheffield, England

  @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

• 
  Claire 💙 (@ClaireWinslade) reported 8 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Alison Pearson (@pearson_alison) reported 13 minutes ago from Sheffield, England

  @virginmedia why is the red button not working I've paid for this service

• 
  Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported 14 minutes ago from Brampton Bierlow, England

  @DysphasiaPV @virginmedia Product is good but customer service terrible

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 17 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  Tom “Harlam” King (@HarlamTK) reported 25 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Terry Hague (@TezzaBelle88) reported 28 minutes ago from Sheffield, England

  I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

• 
  Gooner (@TheG0000ner) reported 30 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  Amy 🦉 (@Amy_1867) reported 31 minutes ago from Sheffield, England

  @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

• 
  Victims Voice (@victimsvoice73) reported 37 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  Paul David Phillips (@paul_phillips83) reported 39 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Martin Spiers (@martinaspiers) reported 41 minutes ago from Oughtibridge, England

  @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

• 
  Adam (@tevowl9) reported 44 minutes ago from Brinsworth, England

  @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 44 minutes ago from Sheffield, England

  @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

• 
  Sam Watts (@SamWatt30745054) reported 47 minutes ago from Barnsley, England

  @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

• 
  Mr Riddlesworth (@mrriddlesworth) reported 56 minutes ago from Rotherham, England

  @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

• 
  Phil J (@TWO_Librans) reported 56 minutes ago from Sheffield, England

  @virginmedia Just want to lower my bill or cancel

• 
  Reece Bryan (@ReeceBryan94) reported 57 minutes ago from Wombwell, England

  @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

• 
  Leanne Rebecca (@leannerains) reported 59 minutes ago from Sheffield, England

  @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashton Mawson (@MawsonAsht43296) reported 5 minutes ago

  @virginmedia broadband down in Gloucestershire, estimated fix is the 10/6, four days away, is that some sort of joke ?!? What’s actually going on. Elderly people who rely on the broadband are without essential services due to this, what’s happening ?!?!

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 6 minutes ago

  @London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!

• 
  In Oxford (@Oxford_Life) reported 7 minutes ago

  @virginmedia I would assume it will always show that info incorrectly since your site seems to be outdated and not taking account of the fact that with phone-via-router when your broadband is down so is your phone!

• 
  steveo (@fluffybubbles73) reported 8 minutes ago

  If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful

• 
  Kerrie Reid (@MrsReidteaches) reported 9 minutes ago

  @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

• 
  Marion Browne (@MarionBrowne42) reported 11 minutes ago

  @keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.

• 
  Mømo ຊ (@momo393alioth) reported 18 minutes ago

  @Seiko_Senpai_ meanwhile im still waiting for virgin media to get my **** installed after waiting for almost 2 months 💔

• 
  Keith A Pearson (@keithapearson) reported 18 minutes ago

  Genuinely, if there's a more incompetent company in the UK than @virginmedia, I'd be amazed. How a company can treat customers so abysmally and continue to operate is beyond me. No wonder they lock us into two-year contracts. 🤬 @MartinSLewis - I hope you've got a file open on Virgin Media.

• 
  FPL Hornet (@fpl_goldenboys) reported 19 minutes ago

  @virginmedia Nope. Every day to yesterday it’s been down for a couple of minutes on and off throughout the day

• 
  leedshippriest (@leedshippriest) reported 22 minutes ago

  Three broadband outages in LS16 in a week @virginmedia Not good enough get this sorted. We pay good money for this service