Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Barnsley, Rotherham, and Mexborough.

City	Problem Type	Report Time
Chesterfield	Internet	1 day ago
Sheffield	Internet	3 days ago
Chesterfield	Internet	5 days ago
Barnsley	E-mail	6 days ago
Rotherham	Internet	6 days ago
Barnsley	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  -BMiller- (@BMiller36990477) reported 6 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  Ian Naylor (@ianpnaylor) reported 15 minutes ago from Sheffield, England

  @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

• 
  Mark Bell (@67BLADE) reported 16 minutes ago from Barlborough, England

  @virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.

• 
  Sam (@samthompson98_) reported 20 minutes ago from Rotherham, England

  Sky sports red button not working with @virginmedia there’s a shock

• 
  Adam (@tevowl9) reported 26 minutes ago from Brinsworth, England

  @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

• 
  John Murphy (@John_murphy1) reported 26 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  Reece Bryan (@ReeceBryan94) reported 33 minutes ago from Wombwell, England

  @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

• 
  GiinaGii 🐱🌿 (@giinagii) reported 34 minutes ago from Sheffield, England

  @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

• 
  Victims Voice (@victimsvoice73) reported 34 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 35 minutes ago from Barnsley, England

  @virginmedia Yes but can never get through via phone

• 
  Prof Maddy Arden (@maddyarden) reported 35 minutes ago from Sheffield, England

  @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

• 
  Chris,,,, (@pidgpie) reported 40 minutes ago from Rotherham, England

  @virginmedia mandatory internet down again S65

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 46 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 49 minutes ago from Barnsley, England

  @virginmedia No it's always slow lately

• 
  Sam Millington (@cranworth791) reported 49 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 50 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  Phil J (@TWO_Librans) reported 52 minutes ago from Sheffield, England

  @virginmedia Just want to lower my bill or cancel

• 
  Amy 🦉 (@Amy_1867) reported 52 minutes ago from Sheffield, England

  @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 53 minutes ago from Sheffield, England

  @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

• 
  simon (@sihackett86) reported 54 minutes ago from Sheffield, England

  @virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrée & Smudge (@Glouc123) reported 5 minutes ago

  @virginmedia am throwing new crap remote in bin. Got to sign in to channels and give your email info. Everything a pain in backside.

• 
  London leaver (@ross_biagini) reported 8 minutes ago

  @virginmedia It went down at the weekend so please can you refund me?

• 
  peter howard (@peterho55472992) reported 9 minutes ago

  @virginmedia What is going on with my Virgin Media WiFi and TV signal on my area KT3? Continual buffering on TV and phones.

• 
  Philip todd (@Twobobtodd) reported 12 minutes ago

  @virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!

• 
  Geoff Naylor (@geofn3751) reported 12 minutes ago

  @virginmedia Yes, but how can you penalise me for wanting to move to a service provider who can provide the service that you can't?

• 
  Hampo69 (@hampo69) reported 14 minutes ago

  @virginmedia Loss of service AGAIN in WA7 4YL area. This is becoming a regular occurrence. £154 per month and have to suffer outages on what now seems to be a regular basis.

• 
  Jane Smith (@smithers263) reported 14 minutes ago

  @virginmedia hi, is there an issue with blueyonder emails? Was working ok this morning till about 10:30 am

• 
  Usman Ghani (@usmaenghani) reported 17 minutes ago

  @virginmedia one of the worst technical, customer call and messaging service you have.

• 
  Philip Greenwood (@PGreenwoodCBFM) reported 17 minutes ago

  @virginmedia please help. My wife has had her email account compromised. What do we need to do. 🙏🤞

• 
  Belle BTE (@barbzinsa) reported 18 minutes ago

  @virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?