Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S7, S8 and S35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, Barnsley and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Chesterfield |
Internet | |
| Rotherham |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Barnsley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement
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David Pilkington
(@dpilks) reported
from
Wales, England
@virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Media - been a customer since telewest - you hate your regulars
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia It's terrible no picture no internet
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Shhhhhhhh
(@andyhall280) reported
from
Sheffield, England
Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@FatherCheesy @Danoswfc12Hall Internet down in S6 I’m afraid! Virgin Media are looking into it!
-
John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again
-
Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia it's terrible again guys I'm trying to watch the football upstairs
-
Nick King
(@nickkingone) reported
from
Sheffield, England
@virginmedia There is no issue 😂 I’m just stating how poor HD looks compared to 4K. Roll on 2020 when you get Sky 4K content.
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨
(@CaVaLiEr666) reported
from
Sheffield, England
@virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened
-
David Benton
(@Davidbenton2020) reported
from
Sheffield, England
@virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky
-
Debbie Cockerill
(@DebbieCock) reported
from
Barnsley, England
@virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!
-
John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife
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Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the stream issues tonight and having to cut it short but @virginmedia is being intermittent at best and drop my connection 3 times so I had to call it a night. Hopefully all will back to normal tomorrow after @That_King_Thing recording 👍🏻
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer
-
Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.
-
Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Marsh
(@DavidMa96528244) reported
@virginmedia so you put your prices up by over 10% at a time of severe recession, stating you are continuing to invest in your network; when complaints and customer service issues are at their highest. Incredible, but sadly believable - profit 1st!
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David Marsh
(@DavidMa96528244) reported
@virginmedia But you don’t support your paying customers. You put up our bills by over 10% with no improvement in network or service. Currently ranked as one of the worst UK providers 🤬
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Paul Doctors
(@PaulDoctors) reported
.@virginmedia shocking service. Please can someone get in touch to sort out my broadband account.
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Happy
(@Shell123well) reported
@virginmedia Are customer services not working at all? I emailed weeks ago about changing our package, and complained weeks ago since then that I’ve had no response and still nothing except a letter today to say prices going up!
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Mark Hughes
(@xmaarkyx) reported
@virginmedia Even if there’s an outage it’s over a week and should have been fixed VM will still send me a full priced bill wen though my service isn’t what I’m paying for 🤬🤬🤬🤬🤬
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Mitch ⚒
(@mtpfranks) reported
After the best part of 2 hours trying to resolve my sky high contract with @virginmedia and going through 3 different tiers of customer service, finally get put through to someone from cancellations who I'm told could help me and he hangs up because 'he can't hear me' 😭
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Mark Hughes
(@xmaarkyx) reported
@virginmedia a complicate waste of time and effort it’s never accurate and even when you had a complete meltdown earlier in the year it showed a normal service status tbh I’m just waiting for my price increase notice so I can cancel penalty free after more than 15 years I’ve had enough
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Catherine
(@Prattypus_) reported
@virginmedia Yeah I've been with virgin for 10 years, I have done EVERYTHING physically possible on the standard virgin app and the connect app. If doesn't work when the connect app can't connect to your router.... This is what I'm trying to say. It. Does. Not. Work.
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Michelle BROWN
(@Michell38776349) reported
@virginmedia Many thanks for the reply. It resumed normal service yesterday👍
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Adam Nathaniel Furman
(@Furmadamadam) reported
@virginmedia "We have detected an issue on our network which maybe affecting your broadband service. What does this mean? This is impacting multiple customers in your area. This will cause intermittent speeds and performance may vary at times."