Virgin Media Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sheffield come from postal codes S2, S4, S3, S9, S1 and S5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Mexborough, Rotherham, Barnsley and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Sheffield |
TV | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Jay🧘🏻♂️🧔🏻
(@Nude_Jay) reported
from
Sheffield, England
@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
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Sylvia
(@slivaugh51) reported
from
Brampton Bierlow, England
@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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StuN UK
(@StuN_UK) reported
from
Sheffield, England
@SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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♥𝓚𝓪𝓽𝓲𝓮 𝓡𝓲𝓫𝓫𝓸𝓷𝔃 ♥
(@Katienemesis1) reported
@virginmedia I want a discount of my recently increased monthly bill for the problems you've caused me today.
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Mike W Art
(@MW92_) reported
@virginmedia Down again
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Bear Holland
(@follow_the_bear) reported
@oskar5x5 @virginmedia Service down AGAIN. Refund for all customers due!
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♿BoomerBoltz♿
(@BoomerBoltz) reported
@virginmedia WHY do this to me! @KickStreaming if my ISP pulls there finger out and sort out the outage thats running wild across the UK i will be live! GRRRRR
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House
(@DanFowz) reported
@virginmedia Still unable to connect to app, website or WiFi? Still an issue after 14 hours! Need to fix ASAP!
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Saber
(@sabeszz) reported
fix ur damn internet i’m tryna play phasmophobia here @virginmedia
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Diane Oliver
(@diwin0) reported
@virginmedia It’s down again now! Unable to connect to VPN
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alex ♡'s taylor swift
(@Moonflowervol7) reported
aaaand its down again #virginmedia
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John⚒ #GSBOUT
(@ZippyMonkey) reported
@virginmedia Absolute joke!! Asking for more money?? Sort your **** out!
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Horrified of HH
(@horrifiedofhh) reported
@virginmedia Yeah well it’s down again you incompetent twits. Please put the plug back in.