Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S5, S2, S1, S6 and S7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
TV | |
| Barnsley |
Internet | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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adam
(@Adz_lufc) reported
from
Wentworth, England
@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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GAMING DRAGON
(@GAMINGDRAGONUK) reported
from
Hoyland Nether, England
@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇵🇹Daniel W Chadee🇲🇺
(@DWChadee) reported
@virginmedia I would be better if an expert from Virgin media had a look. No disrespect to the other paying customers in the community, but I'm paying for a service, so I would like the service check by the service provider. As even on wired I'm not getting near 1000 speed, I'm getting 600+
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MJ
(@mickyjayuk) reported
Have to say, @virginmedia customer service is the absolute worst it has ever been in the 9 years I've been a customer. You can't get through to anyone, the website breaks hourly and is out of date in terms of technology and information. It's shocking.
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Heather Pitt
(@heatherpitt) reported
@virginmedia down in NN10 for the third day running. Totally p***ed off. Compensation, please and a definite time it will be fixed.
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Jeffery Horne
(@jefferyhorne) reported
@virginmedia The phone is in my name how do I cancel the virgin mobile account
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Dean Gatherar
(@DGatherar) reported
@virginmedia Sorry, thought I’d sent a reply. The link stateside my router isn’t online and that an engineer is booked for next week. Nothing about any outages in my area. Why can’t a router be sen TV out and I’ll install it tomorrow? It may help with diagnosis g or resolving the issue?
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jimmy
(@jimmysunny85) reported
@virginmedia Ok so you can't send a link so thanks for that I will now seek a new provider who is fair with there customers,use will no doubt see a video on here of your hub cables etc been removed and binned,thanks for the non help today you have a good day 👍🏼
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Kevin Lennon
(@KevinLennonUK) reported
@virginmedia @OfficialFPL Hi Virginmedia. Only getting 50% of broadband speed at MK42 area via speed test. Testing states your system is ok. Something not correct as signal dropping out since Sunday pm. Can you check it out.
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☯
(@securer) reported
@virginmedia Hub4 in modem mode, issue affects anything connected (via shielded CAT6 Ethernet cable). Tried multiple laptops (Windows/Mac/Linux) and multiple speed tests. Getting 100mbps down, 20mbps up. Should be 1gbps down, 52mbps up. Have rebooted hub multiple times. TV etc fine.
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Mercenary Krumpling
(@MercDumplingTV) reported
@virginmedia If you want customer service to mass call you, sure you can sign their contract. Enjoy not being able to understand half of what they're saying aswell
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Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia Media, I want to cancel