Virgin Media Outage Report in Sheffield, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sheffield come from postal codes S13 , S5 , S9 , S1 and S8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Chesterfield, Sheffield, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Internet | 1 day ago |
|
Chesterfield
|
Internet | 1 day ago |
|
Sheffield
|
Wi-fi | 2 days ago |
|
Sheffield
|
TV | 2 days ago |
|
Sheffield
|
Internet | 4 days ago |
|
Barnsley
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Si (@bromley001) reported from Sheffield, England@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Si (@bromley001) reported from Sheffield, England@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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kev adams (@tal_kev) reported from Hoyland Nether, England@virginmedia come on now,This is getting pathetic now.trying to watch a film on Netflix and it's buffering all the time.15mps supposed to be 100mps.absolute joke.should be able to cancel contract as I am not getting what I pay for#falseadvertising#lyingthroughyourteeth
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michelle levick (@shell163) reported from Chesterfield, England@virginmedia That would be me then, no service since lunchtime!!
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@virginmedia I didn't realise when I negotiated a deal I'd be automatically entitled to no compensation and rubbish customer services. Lesson learnt.
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Jane Crawford (@crawfordjane74) reported from Wentworth, England@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
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Nick Warhurst (@NickNwarhurst) reported from Sheffield, England@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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Jane Crawford (@crawfordjane74) reported from Wentworth, England@virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡
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martyn notman (@NFGmart) reported from Sheffield, England@AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@virginmedia is there a outage in the S74 area for broadband. Router shows access denied next to internet.
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@NickJames1988 @virginmedia Ours is down again Nick in s74. TV down too.
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Mrs c (@w47carr) reported from Barnsley, England@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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Andrew Poppleton (@popsgolf) reported from Wentworth, EnglandOnce again no tv and broadband from @virginmedia. So I ring up and their is a recording saying they are improving the service and it may be off till 6.00pm. Does no one work nights when it would disrupt less people. #justsaying
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Relish Hendy (@relish_hendy) reported from Sheffield, England@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@virginmedia My internet has gone off again! Got to wait 48 hours for a complaint call back and Saturday for an engineer. I'd like a call from VM UK today please!
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@virginmedia Yes, dispite your Call Centre saying no area issues your status page says otherwise. Fix at 10pm. Lost all services not just internet.
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Si (@bromley001) reported from Sheffield, England@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Gary Moore (@Gary_Moore14) reported from Chesterfield, England@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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tryf (@tryfbellamy) reported from Sheffield, England@virginmedia gunna sort your shit internet out or what
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Maxine Spencer (@Colderthananice) reported from Mexborough, England@MetLineDriver @virginmedia Remember they were on my bad company list
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane (@mufc_girl20) reported.@SkyHelpTeam my Sky app telling me to “renew my packages&save” click it&the same package I pay£96.50 a month for you want me to renew for new cost of £120 a month. Where is the“save”part of this deal? Time to move to @virginmedia if thats how Sky treat loyal customers of 15yrs!
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adina🧸 (@03adii) reported**** virgin media!! i’m just trying to watch a movie but it won’t stop buffering👎
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GJM (@zombie_apoc1) reported@virginmedia my 1Gig broadband is completely down again. Lucky to go a full week without some sort of issue. VM are so unreliable.
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Gary (@asgardgoo) reported@virginmedia Internet down twice in a day?? Getting kinda silly now
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point3456 (@point34561) reported@virginmedia @CarersUK Stop using charity as cheap PR and hire some real support staff to help the country who are working from home. This is gross to small business if you have any Internet problems. Expect to pay out of contract, lied to and face total incomptenence. #virginmedia @richardbranson
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dan (@Redandent) reported@virginmedia are ******* **** been down now for the last 3 hour keeps coming back then goes sort your **** out or I am cancel this ****
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joshuabaker.eth (@joshuabaker) reported@danbarker @virginmedia @joeyizzy We managed to catch them before the drilled a hole into our front door so that it was ready in case we wanted the service. Utter cowboys.
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Derek Bolton (@DerekBo80261530) reported@VirginBet Virgin Bet? Hope it goes better than your Virgin Media Service, which is crap
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Lizzie (@ejizabof) reported@virginmedia our wifi has been down since around 11am today- over 12 hours. Green wifi light flashing on the router. Tried all the troubleshooting tips- no fix. Website says no faults in our area. Postcode W14 9LU
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Jackie 🤍 (@Jackielindak) reportedFirst episode of @LokiOfficial was really good. Despite having to watch it in two parts as @virginmedia internet went down with 10 minutes left to watch!