Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S35, S8 and S12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Barnsley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Barnsley |
Internet | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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Gary Steele
(@steeleygash) reported
from
Barnsley, England
@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
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Peter Boardman
(@peterboardman64) reported
from
Chesterfield, England
@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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Sam Millington
(@cranworth791) reported
from
Rawmarsh, England
@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back
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paul whittick
(@whittickdiver) reported
from
Sprotbrough, England
@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
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Mark Bell
(@67BLADE) reported
from
Chesterfield, England
@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrBronzePackNerd (Liam)
(@BPMnerd) reported
@thefuzzball40 @virginmedia There signal is absolutely disgusting too. So many major problems over this past week, just too add to that disgusting behaviour.
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JabbaJorkayev
(@gesichtzeintopf) reported
@virginmedia First clue: this company increases prices for your broadband without reinvesting into their infrastructure. Second clue: this company doesn’t hire more customer support reps to keep cost low. Third clue: this company’s logo is red.
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alex
(@alex29247626) reported
@virginmedia I’m afraid you had no reason to terminate the service, but thankyou for your dishonest reply. I’m not expecting lost wages to be offered, but it’s sad that you can’t even offer a discount. Thankfully I now have grounds to terminate my contract with the worst ISP I have ever used.
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Lauren
(@LaurenGxdfrey) reported
@virginmedia All good - got through to a lady who had no interest in retaining us as a customer and cancelled easily.
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Complete Control PR
(@pollybirkbeck) reported
New pet hate: George Ezra. Virgin Media (not working again as usual) having him as their hold music since the dawn of time not helping matters
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Mike Ellis
(@h0nestMike) reported
@Mr_Reedo @virginmedia We've only ever had one problem with Virgin and the person on the phone was useless and refused to admit there was something wrong. I asked to speak to a manager and he immediately told us that there was outages in our area. Le sigh.
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Char 🐈⬛
(@C_Tania_) reported
@virginmedia My village has an Virgin Media internet outage. Is there any plans to get this sorted any time soon?
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Steve K
(@MyClubSMS) reported
@virginmedia And I'm not sure you do understand the frustration. You're about to lose a customer since the Diamond Cable days ...20+years...
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Iain Reed
(@Mr_Reedo) reported
Sooooo @virginmedia are terrible and apparently don’t know what customer service is! So rude!
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p0wher
(@p0wher) reported
Looks like the Hub 4 with @virginmedia is experiencing issues. Praying my friends can get back online soon, the last few days have been awful on Virgin 😩