Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S8, S35, S13, S4, S5 and S2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Barnsley |
Internet | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I need to speak to customer services about a mis sold installation
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Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Peter Boardman
(@peterboardman64) reported
from
Chesterfield, England
@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Mark Bell
(@67BLADE) reported
from
Chesterfield, England
@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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paul whittick
(@whittickdiver) reported
from
Sprotbrough, England
@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back
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Sam Millington
(@cranworth791) reported
from
Rawmarsh, England
@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨
(@velv3tcrowb4r) reported
@virginmedia are absolutely useless…charging my father in law for a service he cancelled back in April and putting him on a NEW contract without him even knowing?? And now are trying to charge him for an extra month for cancellation?? Wtaf
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Ian hart
(@Ianhart77019890) reported
@virginmedia why is that when I phone up your recorded line it accepts there is an issue but when I then click the link you send me it now pretends there isn't? Had no service in Richmond all day and VM seem to be trying to deny the problem exists.
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Ian Mills
(@ianmills99) reported
@virginmedia That’s OK. It self resolved after about an hour. But I noticed many others had the same issue around Reading.
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CHRIS42
(@chris_jen_) reported
@virginmedia unbelievable service from you! No internet, no new hubs available, engineer unavailable until 1st August, can’t work from home now so can’t earn any money!! Know I should have left you long ago
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Angie Chew
(@AngelaChew19) reported
@virginmedia Can someone answer me I’ve been on phone for days guy came out said external cable problem do t know when will be fixed no internet to tv for weeks
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Phi
(@SophiaAkaAnkles) reported
@virginmedia @virginmedia internet and tv completely down since 11am apparently to be fixed by 4pm then 6pm now 11pm. Still, makes a slight change from internet sometimes working, cutting out, and providing just some of our devices with wifi. What a way to say bye, less than a fortnight left.
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Nick T.
(@Arsenal_Nick21) reported
@virginmedia hi, I’ve only had WiFi with you a month or so and my laptop tells me I’m using an older security standard that’s being phased out and I should connect to a different network. What should I do?
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Rebelious Rebs Klopp
(@Rebs121) reported
Can you please sort ur internets out both services are crap @virginmedia @O2 will not be renewing my contract with u again very poor service 😡
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ItsRusherr 🍀
(@ItsRusherr) reported
@JassalAshley @virginmedia Glad to know it’s not just me that’s been having horrendous problem with them, worst service I’ve experienced here in Ireland! Changing provider ASAP!!
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Amanda chorley
(@AmandaChorley) reported
@virginmedia 2 days of being unable to get Netflix to work? All other apps and on demand working fine. Is there an issue? We press the red button and then it just goes back to the start page