Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Barnsley, Rotherham, and Sheffield.

City	Problem Type	Report Time
Chesterfield	Wi-fi	18 hours ago
Barnsley	Wi-fi	5 days ago
Barnsley	Wi-fi	8 days ago
Rotherham	Internet	9 days ago
Sheffield	Internet	10 days ago
Chesterfield	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Tom “Harlam” King (@HarlamTK) reported 1 minute ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 2 minutes ago from Barnsley, England

  @virginmedia Yes but can never get through via phone

• 
  John Murphy (@John_murphy1) reported 5 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  Sam Millington (@cranworth791) reported 8 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

• 
  Gooner (@TheG0000ner) reported 9 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  Barry Wilkinson (@millersfm2011) reported 16 minutes ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  Amy 🦉 (@Amy_1867) reported 20 minutes ago from Sheffield, England

  @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

• 
  Reece Bryan (@ReeceBryan94) reported 20 minutes ago from Wombwell, England

  @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

• 
  Mark Bell (@67BLADE) reported 22 minutes ago from Barlborough, England

  @virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.

• 
  Chris,,,, (@pidgpie) reported 26 minutes ago from Rotherham, England

  Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

• 
  Claire 💙 (@ClaireWinslade) reported 27 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Richard Gladwin (@rwgladwin) reported 28 minutes ago from Sheffield, England

  @virginmedia were there issues in S9 around 1020 this morning?

• 
  Ian Naylor (@ianpnaylor) reported 29 minutes ago from Sheffield, England

  @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 29 minutes ago from Barnsley, England

  @virginmedia No it's always slow lately

• 
  Amanda Brightmore (@mandybaps1) reported 31 minutes ago from Sheffield, England

  @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

• 
  V-Bull (@VanceBulla) reported 35 minutes ago from Brampton Bierlow, England

  @virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 40 minutes ago from Sheffield, England

  @virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 52 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  Gary Steele (@steeleygash) reported 55 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 59 minutes ago from Barnsley, England

  @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark King (@markkinga) reported 2 minutes ago

  Is @virginmedia in trouble?, as im trying to work out why i need 2 to 3 sales calls a day. I get a rubbish email once a week. Why not email something i might be interested in rather than constant phone calls im sure i never consented too.

• 
  MrBazza 🎬 (@MrBazza) reported 2 minutes ago

  @virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.

• 
  christopher john (@chriscj1065) reported 11 minutes ago

  @virginmedia Could you please send me details to who i should log a complaint.

• 
  Sinead Nash (@nashs) reported 12 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Mark 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrMarkW67) reported 13 minutes ago

  @ClientsSupTech Piss off you scamming cxnt. Hey @virginmedia this account above is pretending to be your support team.

• 
  Steve Hannant (@toffeeman112) reported 13 minutes ago

  @trapdoor456 @virginmedia I’ve been with Youfibre 3 years… Speeds and reliability are great…. However if you do hit a problem Customer Service is woeful and stressful. Fortunately the reliability means you don’t need to contact them very often !!!

• 
  Brett Williams (@brettwill82) reported 16 minutes ago

  @virginmedia anyone’s lfc tv channels tv guide not working ?

• 
  Michael (@whatmichaelsays) reported 16 minutes ago

  @virginmedia Into my third hour on chat and my fourth agent - and still no closer to a solution!

• 
  The Way We Will Be (@TheWayWeWillBe) reported 17 minutes ago

  @virginmedia so cross with you again today Not only is the broadband up and down as usual (but tests show fine) but you won’t allow me to log in from my Apple Mac and you won’t allow me to update parental controls Useless

• 
  Kay (@kaytydaty) reported 17 minutes ago

  @virginmedia I want to change bank details but online, the manage direct debit link, goes to ‘something’s not quite right, we’ve found a problem, please try again’ every time. Can you send me a direct link please? Thanks Kay