Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S2, S5, S6, S7 and S8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 02/17/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Chesterfield, Sheffield, Rotherham and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomChesterfield TV
United KingdomSheffield Phone
United KingdomBarnsley Internet
United KingdomSheffield Internet
United KingdomRotherham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife

  • skintkidsdiscox TWR ✘ (@skintkidsdiscox) reported from Sheffield, England

    @virginmedia internets having struggles help

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area

  • dubblow7 Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England

    @FatherCheesy @Danoswfc12Hall Internet down in S6 I’m afraid! Virgin Media are looking into it!

  • martinbo1972 Martin (@martinbo1972) reported from Rotherham, England

    @virginmedia Media! Awful talking to a call centre in another country!

  • sonbaetaekwondo Richard Hull (@sonbaetaekwondo) reported from Sheffield, England

    @virginmedia Small is not £8 for no better service

  • nickkingone Nick King (@nickkingone) reported from Sheffield, England

    @virginmedia There is no issue 😂 I’m just stating how poor HD looks compared to 4K. Roll on 2020 when you get Sky 4K content.

  • antonyrayworth Antony Rayworth (@antonyrayworth) reported from Sheffield, England

    @virginmedia it's terrible again guys I'm trying to watch the football upstairs

  • antonyrayworth Antony Rayworth (@antonyrayworth) reported from Sheffield, England

    @virginmedia It's terrible no picture no internet

  • HarlamTK Harlam - TK (@HarlamTK) reported from Sheffield, England

    Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch

  • CaVaLiEr666 ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨 (@CaVaLiEr666) reported from Sheffield, England

    @virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Media - been a customer since telewest - you hate your regulars

  • sufcben Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.

  • HarlamTK Harlam - TK (@HarlamTK) reported from Sheffield, England

    Sorry for the stream issues tonight and having to cut it short but @virginmedia is being intermittent at best and drop my connection 3 times so I had to call it a night. Hopefully all will back to normal tomorrow after @That_King_Thing recording 👍🏻

  • sophiechxx 🌻 𝒔𝒐𝒑𝒉 🌻 (@sophiechxx) reported from Hoyland Nether, England

    @virginmedia According to ur website there aren’t any issues within my area so not only was I hung up on I was lied to as well. Now my password is apparently wrong and won’t let me change it on the website. Just wanna cancel the contract to be honest, no help whatsoever.

  • dpilks David Pilkington (@dpilks) reported from Wales, England

    @virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence

  • DebbieCock Debbie Cockerill (@DebbieCock) reported from Barnsley, England

    @virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

  • sufcben Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BazMcDougall barry mcdougall (@BazMcDougall) reported

    @virginmedia shambles of an organisation customer service is on existent

  • chalkball77 Jim White (@chalkball77) reported

    @virginmedia New customers beware, got equipment today and spent 5+ hours trying to get it too work, they don't care once you've signed up. And make you wait for hours when trying to get tech help

  • Simonbowey1 Simon (@Simonbowey1) reported

    @virginmedia No it hasn't, if you can raise a complaint that would be great. I'm not happy at having to wait 45 days for a cheque when all companies I know of refund back into your account or card nowadays. If I owed money virgin wouldn't give me 45 days to pay outstanding so why should we

  • chimer1898 Lou Formby (@chimer1898) reported

    @SnitchSonic @virginmedia I've been having the same issues. I can't keeping wasting over an hour just to be cut off. There must be a better way?! No chat option or anything 😭

  • chalkball77 Jim White (@chalkball77) reported

    @virginmedia Absolute joke this service, I've cancelled direct debit as I'm not paying g for something I'm not getting, I presume someone will quickly ring me when I owe you money, when the customer needs something you don't give a s**t

  • simonlevans simon le vans 💙 (@simonlevans) reported

    @virginmedia We’re now up to at least 24 hours with no - or very slow - fibre broadband. Any news?

  • DozyDorothy75 Mrs MidlifeHappy (@DozyDorothy75) reported

    @virginmedia And there lies the problem, I don't have hours to spare sitting on the phone waiting for someone to answer. Or even being put through to multiple sections explaining the same problem over and over....with no resolution. Extremely poor service from @virginmedia

  • HelenEdmondo Helen Edmondson (@HelenEdmondo) reported

    @virginmedia This complaint is in regards to making calls on my mobile. The calls cut out all the time after a few seconds or minutes. I have used it in York with no issues over the last few days and as soon as I come back to my home postcode the signal cuts out.

  • IgnisAFB Adam "IgnisAFB" Blackburn (@IgnisAFB) reported

    @RageDarling @virginmedia BT (and possibly other Openreach service providers) have better upload speeds if you can get on the FTTP connection. Mine is currently around 112mb/s

  • MatthewMc783 Matthew McMillan (@MatthewMc783) reported

    @virginmedia Very poor again! Unable to use a main function for about a week. Have been plagued by problems since starting contract and am very unhappy with services provided!