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Virgin Media outages and service status in Sheffield, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 23, 8:24 PM GMT+1.
  • 79% Internet (79%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 5% TV (5%)

The latest reports from users having issues in Sheffield come from postal codes S35 , S2 , S21 , S13 and S9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield, and Mexborough.

CityProblem TypeReport Time
Sheffield Internet 19 hours ago
Barnsley Internet 2 days ago
Barnsley Wi-fi 2 days ago
Rotherham Internet 11 days ago

Nearby cities with recent reports

Barnsley

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • giinagii
    GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

  • SBOmad
    Adam Hutt 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SBOmad) reported from Swinton, England

    @virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • giinagii
    GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

  • loonylankylegs
    🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia No it's always slow lately

  • 67BLADE
    Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I need to speak to customer services about a mis sold installation

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

  • andyksheffield
    Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

  • AnnielizzieSten
    Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England

    @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

  • whittickdiver
    paul whittick (@whittickdiver) reported from Sprotbrough, England

    @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

  • AnnielizzieSten
    Rt. Hon Annie (@AnnielizzieSten) reported from Sheffield, England

    @PaulbernalUK @virginmedia I can’t help with that. Good luck.

  • ianpnaylor
    Ian Naylor (@ianpnaylor) reported from Sheffield, England

    @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

  • Ray_Lennox
    Tom Clark (@Ray_Lennox) reported from Sheffield, England

    @virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks

  • Helen_Claire71
    Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, England

    Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • TheG0000ner
    Gooner (@TheG0000ner) reported from Chesterfield, England

    Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

  • GAMINGDRAGONUK
    GAMING DRAGON (@GAMINGDRAGONUK) reported from Hoyland Nether, England

    @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

  • DeborahTaylor3
    Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

  • lettielou05
    lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

  • brownbill_scott
    Scott Brownbill (@brownbill_scott) reported

    @virginmedia why is my service down, Liverpool L4. Quick enough to take my money and yet every other day your service is unreliable. Don’t think I will be renewing with you after this.

  • RobElliot266
    Robert Elliot (@RobElliot266) reported

    @virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.

  • ZDangermouse
    Zoe Is Dangermouse (@ZDangermouse) reported

    @virginmedia pathetic service and customer service is non existent… bye 👋

  • sharlewis58
    Shar 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sharlewis58) reported

    @SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills

  • RobbieH1972
    Robbie Humphries (@RobbieH1972) reported

    @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll

  • fatmadarkin
    Jason Wells (@fatmadarkin) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • DiBrander
    🏃‍♀️ 💯 Di Brander 💯 🏋️‍♀️ (@DiBrander) reported

    Disaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.

  • pixiepoppett
    Louise Ford (@pixiepoppett) reported

    @virginmedia Still no solution and fix times just being moved all day. Ur customer services was of no help. Will be leaving at first opportunity.

  • tomcity1
    tom (@tomcity1) reported

    @virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week