Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S1, S8 and S5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Wi-fi | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
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David Pilkington
(@dpilks) reported
from
Wales, England
@virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Media - been a customer since telewest - you hate your regulars
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia It's terrible no picture no internet
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David Benton
(@Davidbenton2020) reported
from
Sheffield, England
@virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky
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Shhhhhhhh
(@andyhall280) reported
from
Sheffield, England
Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Greatorex
(@david_greatorex) reported
@Terrier1987cas @virginmedia If they not upholding their obligation to you and are unfairly charging you then you should be able to cancel for free. Cowboys of the broadband world.
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Tash Fodil
(@tashfod) reported
@virginmedia broadband issue in N4 has been ongoing since Wednesday, how long will it take?! I’ve no service whatsoever
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Fojo
(@Fojo66401630) reported
@virginmedia It has been reported. I reported it. I was told its an issue affecting the whole area. So it was reported. It was confirmed to be affecting an area the service status page should now be updated to reflect that
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Dan
(@GingerOgre) reported
@avfcdiggy @virginmedia Thats what's im hoping, but can't see anything anywhere to say either day, and the folk at customer services has less English than Bielsa so they've no idea what I'm asking.
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Toby Lee-James
(@tobyleejames) reported
@virginmedia It has now been 4 weeks, 20 calls later, I’ve been hung up on, lied too, transferred and left on hold for hours. I have no contact or help to know when my broadband will be installed.
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Stu 🔴⚪⚫
(@stuthechef) reported
@virginmedia why is your service so poor? Shockingly bad fibre connection lately, can't even get a signal today,
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Lucas Sherlock
(@LucasSherlock3) reported
@bndwdth @virginmedia Virgin is down for me so lucky
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Kate
(@Kate_SLRB) reported
@VMO2News @virginmedia How lovely @virginmedia such a shame my parents are at around 70 days of no Internet and now no television access either. Appointments made and yet no one turns up. They have received awful customer support and running up huge phone data bills thanks to no Internet.
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Iain Rutherford
(@ruthers8766) reported
@virginmedia just moved house and waiting for a service engineer (1 - 6pm), but haven't received a confirmation message. Unable to gain update online or phone as we don't yet have a password. Postcode TS78JY
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David Shirres
(@DavidShirres) reported
@virginmedia Thanks though an apology doesn't really cut it. When @VirginTrains ran trains they offered compensation if passengers were inconvenienced by delayed and cancelled trains. I would expect @virginmedia to do the same denying a customer email access for 12 days.