Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, Rotherham, and Mexborough.

City	Problem Type	Report Time
Sheffield	Wi-fi	56 minutes ago
Barnsley	Wi-fi	5 hours ago
Chesterfield	Wi-fi	23 hours ago
Barnsley	Internet	1 day ago
Rotherham	Internet	5 days ago
Barnsley	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  John Murphy (@John_murphy1) reported 1 minute ago from Sheffield, England

  @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

• 
  Chris,,,, (@pidgpie) reported 6 minutes ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

• 
  Leanne Rebecca (@leannerains) reported 8 minutes ago from Sheffield, England

  @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

• 
  Jules Tee (@xjuewx) reported 16 minutes ago from Sheffield, England

  @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

• 
  Diane Caira (@diddles1970) reported 17 minutes ago from Sheffield, England

  @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

• 
  john leesley (@JohnLeesley) reported 20 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 20 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  Helen-Claire Stone (@Helen_Claire71) reported 20 minutes ago from Sheffield, England

  @virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.

• 
  Alex (@alexwhit3head_) reported 21 minutes ago from Sheffield, England

  Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

• 
  GiinaGii 🐱🌿 (@giinagii) reported 21 minutes ago from Sheffield, England

  @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

• 
  Ben Brailsford (@benbrailsford) reported 23 minutes ago from Sheffield, England

  @virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬

• 
  Marc Riley (@Sheffield_Boy) reported 29 minutes ago from Sheffield, England

  @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

• 
  Amanda Brightmore (@mandybaps1) reported 34 minutes ago from Sheffield, England

  @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

• 
  simon parkinson (@parky1021) reported 39 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  Paul David Phillips (@paul_phillips83) reported 46 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 49 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  GiinaGii 🐱🌿 (@giinagii) reported 50 minutes ago from Sheffield, England

  @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

• 
  Oli B (@olibrown77) reported 50 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  Ian Naylor (@ianpnaylor) reported 53 minutes ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

• 
  Adam (@tevowl9) reported 55 minutes ago from Brinsworth, England

  @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ross Tristram (@rosstristram) reported 3 minutes ago

  @Ofcom @Ofcom trousered £28m for themselves. Just as bad as @virginmedia 2 peas in a pod

• 
  Kathy Miller (@KathyMi25429227) reported 6 minutes ago

  @virginmedia you are telling me you are extremely busy on 25 minutes hold. Guess what? I am Busy Too but you are not paying me several pounds a month! Employ more staff...am going to Ombdsman about shambolic service

• 
  Benjamin Webster (@benjaminlfc) reported 9 minutes ago

  @Frugal_ways @O2 @virginmedia Join the long queue of people having the exact same issues

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 12 minutes ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 17 minutes ago

  virgin media, you are soooooooo lucky i haven’t smashed up your headquarters because WHY IS MY WIFI DOWN AGAIN GRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHH

• 
  Diego Kruger (@livingdaylite) reported 18 minutes ago

  @Ofcom In other words @Ofcom are informing us about their systematic failings in curbing the systematic failings of criminal cartel that is "Virgin Media" who make BILLIONS by charging extortionate prices and providing s#!t service what a "regulator" you are @Ofcom 🤡

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 18 minutes ago

  Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note irs very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?

• 
  Dan Phillips (@DanCPhillips) reported 19 minutes ago

  @Ofcom Virgin media has been awful to deal with for as long as I can remember, it's ridiculous that it has taken this long.

• 
  b🍌 (@joonipure) reported 20 minutes ago

  @Stsantek @virginmedia Cost me £200 to disconnect! **** virgin media!

• 
  Kathy Miller (@KathyMi25429227) reported 24 minutes ago

  @virginmedia appalling service...on hold 15 mins and counting after nighmare getting to a point where I wait! C'mon..you charge enough