Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4 and S5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Chesterfield, Mexborough, Sheffield and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Internet | |
| Chesterfield |
Total Blackout | |
| Chesterfield |
Internet | |
| Mexborough |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome
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Mike Hull
(@MikeHull2u) reported
from
Holmesfield, England
Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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darren roddis
(@darren_roddis) reported
from
Treeton, England
@virginmedia problems in the s60 area no internet and tv
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Adam Hawksworth
(@AHawksworth1) reported
from
Barnsley, England
Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Sylvia
(@slivaugh51) reported
from
Brampton Bierlow, England
@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Houdmont
(@RHoudmont) reported
@virginmedia But that’s exactly what I did. Your colleague took my order no problem then put me on hold for 40 minutes “due to technical problem”, then phoned back to say it wasn’t free but £9 per month extra. So why would it be different if I phone them again today?
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Pieter De BOISERIE 🔶🇺🇦
(@pdeboiserie) reported
@virginmedia @r0ryt13 Now they are not responding.... good job Virgin. Real good customer care
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steve moore
(@steve1211) reported
@virginmedia The engineer came a few weeks ago and showed me where I was going wrong this then cost me an extra £35.00 on my bill. I understand this happens often as the call handlers do not recognise or accept some people cannot help, I'm one of then also there understanding of English
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Joe 'wotta' Anderson 🏴⚽️🎮
(@_wotta) reported
@virginmedia They cut the electric but I’ve no I’ve why the internet is not working. The cable looks fine, but the router is flashing red.
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Carl Matthews
(@CarlMatthews) reported
@virginmedia Yes android app and browser both have the same issue.. won't give me access to watch sky max on demand
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Lushx0x
(@Lushx0x) reported
@virginmedia That number and those option didn’t help as it but me through to mobile issues not broadband - why can I never get through to a human
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M
(@Mx4_____) reported
@virginmedia Hi there, that's correct, down for both wireless and wired. There isn't any link attached. But the service area checker said there has been a fault for the past two days, which also showed resolved at the end of the day. At present it isn't showing a fault online
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Joe 'wotta' Anderson 🏴⚽️🎮
(@_wotta) reported
@virginmedia That’s what I’m saying, I can see that cable and it looks fine. Either way I don’t understand why an engineer takes so long to come when I’m paying an extortionate amount of money for your service, I’d have thought they’d come faster than 4 days.
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Grant Lauchlan
(@grantlauchlan) reported
@PhilHarmer @virginmedia Hi Phil, I still have no service after 48 hours and still no guarantee it will be fixed today. I'm expecting no Internet this weekend and having to relocate today to do important zoom calls. V frustrating
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Maria
(@mariarmestre) reported
@virginmedia 2nd day in a row without working internet in N1 Canonbury area. We’ve only been told there is a problem in the area with no further information. Could you please give more information on estimated time?