Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Barnsley, Rotherham, and Mexborough.

City	Problem Type	Report Time
Chesterfield	Internet	2 days ago
Sheffield	Internet	4 days ago
Chesterfield	Internet	6 days ago
Barnsley	E-mail	7 days ago
Rotherham	Internet	7 days ago
Barnsley	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Sam Watts (@SamWatt30745054) reported 42 seconds ago from Barnsley, England

  @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

• 
  Peter Boardman (@peterboardman64) reported 2 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 3 minutes ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 5 minutes ago from Hoyland Nether, England

  And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....

• 
  Reece Bryan (@ReeceBryan94) reported 7 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  Tom “Harlam” King (@HarlamTK) reported 7 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  Amanda Brightmore (@mandybaps1) reported 8 minutes ago from Sheffield, England

  @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

• 
  Andrew Kerrison (@AndrewKerrison6) reported 11 minutes ago from Rotherham, England

  @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

• 
  Terry Hague (@TezzaBelle88) reported 12 minutes ago from Sheffield, England

  I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

• 
  simon parkinson (@parky1021) reported 13 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  Sam (@samthompson98_) reported 14 minutes ago from Rotherham, England

  Sky sports red button not working with @virginmedia there’s a shock

• 
  Gooner (@TheG0000ner) reported 24 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  Calming Chameleon (@Mashcat) reported 27 minutes ago from Sheffield, England

  @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

• 
  Martin Spiers (@martinaspiers) reported 28 minutes ago from Oughtibridge, England

  @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

• 
  Victims Voice (@victimsvoice73) reported 30 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  Chris,,,, (@pidgpie) reported 32 minutes ago from Rotherham, England

  Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

• 
  Amanda Brightmore (@mandybaps1) reported 32 minutes ago from Sheffield, England

  @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

• 
  Andrew Poppleton 💙 (@popsgolf) reported 35 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

• 
  GiinaGii 🐱🌿 (@giinagii) reported 51 minutes ago from Sheffield, England

  @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

• 
  Tom Clark (@Ray_Lennox) reported 52 minutes ago from Sheffield, England

  @virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katie (@Katiebush6) reported 7 minutes ago

  @virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠

• 
  WATCHING THE GAME (@Pass_Move) reported 11 minutes ago

  @virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.

• 
  Ian Lewis (@IanLewis299) reported 15 minutes ago

  @virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.

• 
  Rav Jagdev (@Rav_Jagdev) reported 17 minutes ago

  @virginmedia Absolute lying bast*rd of a company. New customer lied to and led up the garden path. Disgusting customer service and not receiving the service I wanted or am now being ripped off for. Engineer visit confirmed my suspicions. Just wait until Monday!

• 
  iBraderz (@iBraderz) reported 17 minutes ago

  @virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.

• 
  Old Motherduck (@Old_Motherduck) reported 20 minutes ago

  @virginmedia @JonStone101 no we've had this before many times, only when you threaten to leave do you get transferred to someone who speaks english, they obviously get paid more to snag a customer than the english speaking

• 
  Gareth (@GPRO2023) reported 21 minutes ago

  @virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!

• 
  Sam Richards (@mrsamrichards1) reported 22 minutes ago

  @virginmedia you have blocked my VM02 ID I’ve telephoned twice and still waiting for it to be unlocked. I can’t access any of my services mobile, tv or broadband. Can’t pay or view my bills. Your quit to block or disconnect but when customers need help you don’t want to know.

• 
  In Oxford (@Oxford_Life) reported 22 minutes ago

  @virginmedia I would assume it will always show that info incorrectly since your site seems to be outdated and not taking account of the fact that with phone-via-router when your broadband is down so is your phone!

• 
  Ben (@Benji_adams1) reported 22 minutes ago

  @kellyj70 @virginmedia Is yours still down? I am also in the PO6 area.