Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Rotherham, Sheffield, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Wi-fi	1 day ago
Barnsley	Wi-fi	4 days ago
Rotherham	Internet	5 days ago
Sheffield	Internet	6 days ago
Chesterfield	Wi-fi	7 days ago
Barnsley	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Terry Hague (@TezzaBelle88) reported 18 seconds ago from Sheffield, England

  I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

• 
  Mark Bell (@67BLADE) reported 3 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Leanne Rebecca (@leannerains) reported 6 minutes ago from Sheffield, England

  @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 7 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  Andrew Poppleton 💙 (@popsgolf) reported 7 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

• 
  Angelina Perrett (@liaryredhead) reported 12 minutes ago from Sheffield, England

  @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

• 
  Oli B (@olibrown77) reported 15 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  koko 🌻 (@Koko__Johnson) reported 24 minutes ago from Sheffield, England

  Virgin Media have the worst customer service in the world

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 30 minutes ago from Barnsley, England

  @virginmedia No it's always slow lately

• 
  Reece Bryan (@ReeceBryan94) reported 32 minutes ago from Wombwell, England

  @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

• 
  Phil J (@TWO_Librans) reported 33 minutes ago from Sheffield, England

  @virginmedia Just want to lower my bill or cancel

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 37 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia I can’t help with that. Good luck.

• 
  Adam (@tevowl9) reported 39 minutes ago from Brinsworth, England

  @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 44 minutes ago from Barnsley, England

  @virginmedia Yes but can never get through via phone

• 
  John Armitage (@ArmitageJohn) reported 46 minutes ago from Sheffield, England

  @virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!

• 
  Sam Watts (@SamWatt30745054) reported 48 minutes ago from Barnsley, England

  @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

• 
  Gooner (@TheG0000ner) reported 56 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  GiinaGii 🐱 (@giinagii) reported 56 minutes ago from Sheffield, England

  @Condieflyy My virgin media went down this morning too 👀

• 
  Tom “Harlam” King (@HarlamTK) reported 57 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  Reece Bryan (@ReeceBryan94) reported 60 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Mac (@andy_mac21) reported 3 minutes ago

  @chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support

• 
  Steve Hannant (@toffeeman112) reported 3 minutes ago

  @trapdoor456 @virginmedia I’ve been with Youfibre 3 years… Speeds and reliability are great…. However if you do hit a problem Customer Service is woeful and stressful. Fortunately the reliability means you don’t need to contact them very often !!!

• 
  Moots (@JJMootts) reported 8 minutes ago

  I swear @virginmedia have to be the most frustrating company to deal with ever!! Absolutely useless customer service.

• 
  John T (@John48231) reported 10 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to £30 for 350mb

• 
  Phoenix Rahman (@Phoenixrahman) reported 12 minutes ago

  @virginmedia @RA0307J No companies know how to treat loyal customers anymore. Was with VM for over 20+ years. They acknowledged that but they did not try to keep us. Glad I moved away from them. Companies are all about greed now

• 
  Steve Kelly (@kellyokid) reported 13 minutes ago

  @virginmedia Hi, would appreciate some contact from you! Apparently I’m now out of contract and my price per month has doubled, no communication from you and I’ve only found out because one of my boxes has decided not to work as a result of broadband connection issues! Brilliant!

• 
  Sinead Nash (@nashs) reported 16 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Steve (@newrider1980) reported 16 minutes ago

  @trapdoor456 @virginmedia God knows why my upload is so bad , I’m on full fibre optic so it should be better

• 
  Mark King (@markkinga) reported 17 minutes ago

  Is @virginmedia in trouble?, as im trying to work out why i need 2 to 3 sales calls a day. I get a rubbish email once a week. Why not email something i might be interested in rather than constant phone calls im sure i never consented too.

• 
  keith bird (@birdybank) reported 20 minutes ago

  @virginmedia @JiffyRugby i've had an unresolved issue going on with Virgin since March! Supposed to be coming tomorrow at the 7th attempt - Will they finally turm up??