Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S8, S35, S13 and S4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 02/01/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, Barnsley and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomRotherham Wi-fi
United KingdomSheffield Total Blackout
United KingdomBarnsley Total Blackout
United KingdomBarnsley Internet
United KingdomSheffield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • blade4life17 Andrew Challenger (@blade4life17) reported from Sheffield, England

    @virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at

  • LindaParnham Linda Parnham (@LindaParnham) reported from Chesterfield, England

    @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

  • HarlamTK Harlam (@HarlamTK) reported from Sheffield, England

    Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet

  • cathd100 Cat Wasnidge (@cathd100) reported from Sheffield, England

    @virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!

  • lisasevern Lisa Severn (@lisasevern) reported from Sheffield, England

    @SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here

  • simonjs Simon Scott (@simonjs) reported from Sheffield, England

    @virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.

  • nicohobson nicohobson (@nicohobson) reported from Barnsley, England

    @virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place

  • AHawksworth1 Adam Hawksworth (@AHawksworth1) reported from Barnsley, England

    Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please

  • MikeHull2u Mike Hull (@MikeHull2u) reported from Holmesfield, England

    Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.

  • AdieThompson Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England

    @Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on

  • StevenDixon25 Steven Dixon (@StevenDixon25) reported from Barnsley, England

    @skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin

  • darren_roddis darren roddis (@darren_roddis) reported from Treeton, England

    @virginmedia problems in the s60 area no internet and tv

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • JohnnyDarbo John Darbyshire (@JohnnyDarbo) reported from Brampton Bierlow, England

    @virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )

  • RosCrowley Ros (@RosCrowley) reported from Hoyland Nether, England

    Why is my mg always around 40/55mg when we are promised 100mg..Films just buffer & it's getting tiring now. We have done the usual checks including rebooting ..Please help @virginmedia s74 area

  • slivaugh51 Sylvia (@slivaugh51) reported from Brampton Bierlow, England

    @virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rorymcneill67 rorymac (@Rorymcneill67) reported

    @virginmedia They asked for password but she couldn't remember it then she said she was too stressed and put the phone down..she kept saying how do I know you are from virgin media..you havent asked any security questions

  • sankhaguha Sankha (@sankhaguha) reported

    Ever tried closing your account with @virginmedia when your contract is up? Kafkaesque! Not possible online via website, or by email - only by phone (they don't answer) or snail mail! Patchy service at the best of times. Avoid if at all possible.

  • its_only_meeeee Nigel Thomas (@its_only_meeeee) reported

    @virginmedia Easier for you to send a engineer with 2 360 boxes problem solved

  • its_only_meeeee Nigel Thomas (@its_only_meeeee) reported

    @virginmedia You can arrange for me to speak to anyone overseas call centres won't help and don't care what do you suggest I do

  • TimHole Tim Hole (@TimHole) reported from West Molesey, England

    @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

  • steveyO82 Stephen O' Hagan (@steveyO82) reported

    @virginmedia With regards to my bill. I never got notified of the increase.

  • thewascal wascal (@thewascal) reported

    @virginmedia How can I complete your complaints process when my complaint doesn’t get logged? If I log a complaint, then wait for 2 weeks for a reference that doesn’t appear then I’m back to square 1 and you’re rinsed me for another £20?

  • blacRomeo_ H_ngM_n ✮ (@blacRomeo_) reported

    virgin media sucks. wagwan with this box( virgin media hub 4) bro

  • ddesa David De Sa (@ddesa) reported

    @virginmedia Apple iPhone 12 Pro Max and yes - tried turning off / on several times and not working as still keep getting cut off - even though I have min. 74mbps Wi-Fi capability!!!

  • DawnGracie1 Dawn Gracie (@DawnGracie1) reported

    @virginmedia terrible customer service yet again! Why do you not have a complaints dept that accepts emails??!!