Virgin Media outages and service status in Sheffield, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 2, 9:32 PM GMT+1.
- Internet (67%)
- Wi-fi (17%)
- TV (17%)
The latest reports from users having issues in Sheffield come from postal codes S5 , S35 , S21 , S13 and S9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 6 days ago |
|
Sheffield
|
Internet | 8 days ago |
|
Sheffield
|
Internet | 9 days ago |
|
Rotherham
|
Internet | 10 days ago |
|
Chesterfield
|
Internet | 10 days ago |
|
Sheffield
|
Wi-fi | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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John Law (@JohnLawArt) reported from Mexborough, EnglandWell two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
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DaddyWolf (@jack_and_hardy) reported from Maltby, England@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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John Law (@JohnLawArt) reported from Mexborough, England@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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Amy Carter (@art_inspires) reported from Sheffield, England@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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James Bottomley (@BarnsleyBotts) reported from Barnsley, England@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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John Law (@JohnLawArt) reported from Mexborough, England@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
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Emma Bodley (@EmmaBodley1) reported from Sheffield, England@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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Tom staniforth (@tomstanny) reported from Sheffield, England@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
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Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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Louise Robinson (@Louisenurse) reported from Sheffield, England@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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James Bottomley (@BarnsleyBotts) reported from Barnsley, EnglandPublic service announcement. @virginmedia are by far the worst company I have ever dealt with
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Vampire Bait (@Antoinne73) reported from Rotherham, England@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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Vampire Bait (@Antoinne73) reported from Rotherham, England@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
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Julian McFarlane (@TheMrMcFarlane) reported from Sheffield, EnglandA second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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John Law (@JohnLawArt) reported from Mexborough, EnglandWell @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
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Tom staniforth (@tomstanny) reported from Sheffield, England@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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Laur-Arghhh! 👻 (@Laurara31) reported from Sheffield, England@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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Bethan (@bethanwoollvin) reported from Sheffield, England@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Vampire Bait (@Antoinne73) reported from Rotherham, England100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John (@John69960488) reported@virginmedia a technician already came...change some cables and still the same, already talked to the customer help line twice a week, but no actual help whatsoever
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Keith Clark (@Zanarkand99) reported@Mkmichael001 @GibsonMarshall7 @JezCorden Yeah this is why I still haven't seen the new game of thrones show. I am not paying for such a bad service 4k or nothing. I have all the sky channels, movies/sport except the one HBO content is on they won't let Virgin media have it. I can't wait for the deal to be up.
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BuzorLyon "King" (@Buzor3) reported@AndersQuintos @virginmedia Had same issues but but with the help of @DaveTechPro I was able to get mine working again
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Andy Dawson (@Andydaw19974343) reported@virginmedia Told u the issue the WiFi box is non existent its does not appear on a search and 2nd box doesn't work at all as needs WiFi which we don't have at all..
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Jules W 🌸 (@TheRealGunner) reported@virginmedia No, I was not be reviewing my options. @skyuk customer service is far superior to virgin media. Thanks anyway.
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Berengere Ariaudo De Castelli (@BeeInTheStalls) reported@virginmedia Thanks for a quick response! I don’t have an online account. I’ve actually never used Virgin. Not a fan. I can only assume I’m getting these messages as I signed a previous employer up 3 years ago. Also why give the option to text ‘NO’ if it does nothing?
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Andy Dawson (@Andydaw19974343) reported@virginmedia Same fault that got fixed 2 days ago when there was apperently a fault in area which was rubbish.. engineer even said there been no faults in area. Had it with the crap service I just want to cancel this service all together but my argument is you can't provide the service. 1/2
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Kelsey (@Jugdar013) reported@virginmedia I did add to contacts and start a chat...its not working!!
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Michael Merrifield (@AstroMikeMerri) reported@virginmedia Under "My orders and appointments", nothing is listed. I have just spoken to your phone support, who can see the order due for delivery today, but no Yodel tracking information. This is hopeless.
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LouMcgregor (@McgregorLouise1) reported@virginmedia Can you help, I have phoned 7 times to gain back £62 that you incorrectly took from my account. I have been promised on 7 occasions “it’s on its way” and yet nothing. This has been ongoing from last May!