Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Wi-fi	1 day ago
Sheffield	TV	6 days ago
Barnsley	Internet	7 days ago
Rotherham	Internet	7 days ago
Barnsley	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Tom “Harlam” King (@HarlamTK) reported 27 seconds ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Tom “Harlam” King (@HarlamTK) reported 47 seconds ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Paul David Phillips (@paul_phillips83) reported 56 seconds ago from Barnsley, England

  @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 3 minutes ago from Hoyland Nether, England

  And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....

• 
  Phil J (@TWO_Librans) reported 3 minutes ago from Sheffield, England

  @virginmedia Just want to lower my bill or cancel

• 
  Barry Wilkinson (@millersfm2011) reported 4 minutes ago from Conisbrough, England

  @virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.

• 
  Chris,,,, (@pidgpie) reported 8 minutes ago from Rotherham, England

  Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 8 minutes ago from Barnsley, England

  @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

• 
  Chris,,,, (@pidgpie) reported 14 minutes ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 18 minutes ago from Sheffield, England

  @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 20 minutes ago from Sheffield, England

  @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 21 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  Andrew Kerrison (@AndrewKerrison6) reported 22 minutes ago from Rotherham, England

  @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

• 
  Paul David Phillips (@paul_phillips83) reported 23 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Ian Naylor (@ianpnaylor) reported 32 minutes ago from Sheffield, England

  @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

• 
  Claire 💙 (@ClaireWinslade) reported 39 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Yorkshire Chuff (@YorkshireChuff) reported 52 minutes ago from Sheffield, England

  Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

• 
  Reece Bryan (@ReeceBryan94) reported 57 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 58 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  adam (@Adz_lufc) reported 58 minutes ago from Wentworth, England

  @virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asa McGrath (@amcgrath1uk) reported 9 minutes ago

  Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

• 
  ✫ Sharon Bellamy 🦖 (@socialshazza) reported 11 minutes ago

  I chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)

• 
  Sue Rouse💙 🇺🇦 (@rouse_sue) reported 11 minutes ago

  @virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.

• 
  Kamran360 (@kamran360) reported 11 minutes ago

  @virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?

• 
  David Richards (@DWRICHARDS) reported 13 minutes ago

  @virginmedia Thank you. I look forward to doing so after the current period of 30 days (in which to issue a replacement cheque) has expired and when I will need to renew my attempts at scaling your high security battlements!

• 
  Bill Graham (@graham69717) reported 20 minutes ago

  @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

• 
  Monique Bissell (@Neek49) reported 21 minutes ago

  @virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise

• 
  Joshua Oliver (@ashlet87) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Jacqson (@JacquelineCabl9) reported 22 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Red Hand Rohl (@TheHarvDawg72) reported 22 minutes ago

  8 hours worth of calls and 7 hours sitting on the live chat with virgin media and I haven’t spoken to a single British person 🤯 Genuinely the worst customer service Ave ever had in my life btw