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Virgin Media outages and service status in Sheffield, England

Service-wide status: Virgin Media

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • Latest local activity: Sep 21, 8:50 PM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)

The latest reports from users having issues in Sheffield come from postal codes S5 , S20 and S12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

Virgin Media signals over the past 24 hours, with local activity from Sheffield, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Dronfield, Rotherham, and Chesterfield.

CityProblem TypeReport Time
Sheffield Total Blackout 1 day ago
Barnsley Internet 4 days ago
Sheffield E-mail 8 days ago
Barnsley Wi-fi 11 days ago
Sheffield Internet 12 days ago

Nearby cities with recent reports

Barnsley

1 signals in the past 7 days

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • liaryredhead
    Angelina Perrett (@liaryredhead) reported from Sheffield, England

    @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

  • Sheffield_Boy
    Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • giinagii
    GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

  • Sedontane
    Thomas Foster (@Sedontane) reported from Newbold, England

    @nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.

  • ianpnaylor
    Ian Naylor (@ianpnaylor) reported from Sheffield, England

    @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

  • mandybaps1
    Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • tevowl9
    Adam (@tevowl9) reported from Brinsworth, England

    @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

  • loonylankylegs
    🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported from Brampton Bierlow, England

    @DysphasiaPV @virginmedia Product is good but customer service terrible

  • RomegouxLouis
    Louis Romégoux (@RomegouxLouis) reported from Sheffield, England

    @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

  • Koko__Johnson
    koko 🌻 (@Koko__Johnson) reported from Sheffield, England

    Virgin Media have the worst customer service in the world

  • paul_phillips83
    Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

  • parky1021
    simon parkinson (@parky1021) reported from Barnsley, England

    @virginmedia WiFi constantly dropping out. How do I fix this plz

  • mandybaps1
    Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

  • millersfm2011
    Barry Wilkinson (@millersfm2011) reported from Conisbrough, England

    @virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.

  • lettielou05
    lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

  • chococlaire77
    Claire Stewart (@chococlaire77) reported from Sheffield, England

    Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kellyokid
    Steve Kelly (@kellyokid) reported

    @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

  • b0bbybux
    Bobby Bucks (@b0bbybux) reported

    @SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩

  • pgreen83
    Paul Green (@pgreen83) reported

    @virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.

  • Graelwyn
    Pure Hearted Human (@Graelwyn) reported

    @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

  • william27504693
    william (@william27504693) reported

    @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

  • nickjmorris_3
    Nick Morris (@nickjmorris_3) reported

    @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

  • jdonascimento
    Jenny Do Nascimento (@jdonascimento) reported

    @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

  • Ang_Jones72
    Andrea Jones (@Ang_Jones72) reported

    @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company

  • JuanSpanishfly
    Juanito (@JuanSpanishfly) reported

    @lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service

Recent Virgin Media reports in Sheffield, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Sheffield: Total Blackout
  • Barnsley: Internet
  • Sheffield: E-mail
  • Barnsley: Wi-fi
  • Sheffield: Internet

Virgin Media detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (1 minutes)
  • Detected:
    Detection ended: (19 minutes)
  • Detected:
    Detection ended: (3 minutes)
  • Detected:
    Detection ended: (4 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Virgin Media is not working

For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Virgin Media; report your own experience using the report button above.

View Virgin Media service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

Virgin Media outage reports by location

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England

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