Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Chesterfield, Barnsley, and Mexborough.

City	Problem Type	Report Time
Rotherham	Internet	5 days ago
Sheffield	Internet	6 days ago
Chesterfield	Internet	6 days ago
Chesterfield	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 2 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia I can’t help with that. Good luck.

• 
  Jules Tee (@xjuewx) reported 11 minutes ago from Sheffield, England

  @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

• 
  Peter Boardman (@peterboardman64) reported 12 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  Paul David Phillips (@paul_phillips83) reported 13 minutes ago from Barnsley, England

  @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

• 
  Gooner (@TheG0000ner) reported 18 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  Victims Voice (@victimsvoice73) reported 21 minutes ago from Sheffield, England

  @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 25 minutes ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

• 
  Anita Whittaker (@summitsleap) reported 28 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  Reece Bryan (@ReeceBryan94) reported 31 minutes ago from Wombwell, England

  @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

• 
  Andrew Lee (@goonie2008) reported 32 minutes ago from Sheffield, England

  @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

• 
  Tom “Harlam” King (@HarlamTK) reported 36 minutes ago from Wombwell, England

  @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

• 
  Reece Bryan (@ReeceBryan94) reported 37 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  Andrew Kerrison (@AndrewKerrison6) reported 38 minutes ago from Rotherham, England

  @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

• 
  John Murphy (@John_murphy1) reported 39 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  Chris,,,, (@pidgpie) reported 39 minutes ago from Rotherham, England

  @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

• 
  Helen-Claire Stone (@Helen_Claire71) reported 52 minutes ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  Terry Hague (@TezzaBelle88) reported 53 minutes ago from Sheffield, England

  I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

• 
  Anita Whittaker (@summitsleap) reported 55 minutes ago from Conisbrough, England

  If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔

• 
  Phil J (@TWO_Librans) reported 57 minutes ago from Sheffield, England

  @virginmedia Just want to lower my bill or cancel

• 
  Mark Bell (@67BLADE) reported 59 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lord Fauntleroy MP KC (@FauntleroyMp) reported 8 minutes ago

  @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching

• 
  Kevin (@TheDoctorMagic) reported 8 minutes ago

  @virginmedia Then use a more competent delivery partner. I was told to be in from 8am to 6pm. They eventually delivered at 8.45PM. @Yodel_delivery are not competent and make it impossible to contact anyone. @EvriDeliveryCom are equally as bad. Neither care about customer satisfaction.

• 
  Robbie Humphries (@RobbieH1972) reported 9 minutes ago

  @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll

• 
  MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported 11 minutes ago

  @virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.

• 
  Lynne (@lynne_thomson2) reported 13 minutes ago

  @virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 13 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  STEPHEN (@stevied151181) reported 20 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Zoe Is Dangermouse (@ZDangermouse) reported 22 minutes ago

  @virginmedia pathetic service and customer service is non existent… bye 👋

• 
  Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported 24 minutes ago

  @O2 @davehpayne The Hassle I have to top up, Repeatedly having to re-enter my Name, address & bank details, which were all previously saved before virgin media interfered with my login, I'm starting to consider leaving for another network provider, I lost all my carry over data because of it.

• 
  Mr. Miyagi 🌴 (@GrumpyBiker1969) reported 25 minutes ago

  @O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical