Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S35, S13, S4, S5 and S2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
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Clare doyle
(@Claredo91857219) reported
from
Barnsley, England
@Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
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TWR ✘
(@skintkidsdiscox) reported
from
Sheffield, England
@virginmedia internets having struggles help
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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Martin
(@martinbo1972) reported
from
Rotherham, England
@virginmedia Media! Awful talking to a call centre in another country!
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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🌻 𝒔𝒐𝒑𝒉 🌻
(@sophiechxx) reported
from
Hoyland Nether, England
@virginmedia According to ur website there aren’t any issues within my area so not only was I hung up on I was lied to as well. Now my password is apparently wrong and won’t let me change it on the website. Just wanna cancel the contract to be honest, no help whatsoever.
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Richard Hull
(@sonbaetaekwondo) reported
from
Sheffield, England
@virginmedia Small is not £8 for no better service
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Joyce
(@PaulaJo35326954) reported
@virginmedia so after an hour of trying to cancel after many years of been a customer and literally been insulted I was then cut off. Terrible customer service
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John Gibson
(@JohnGib49909576) reported
@virginmedia It was six months ago and why would they bother within that as they cant fix my current problems. So yet another dead end with the tweet approach.
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Avigazed
(@Avigazed) reported
@virginmedia @O2 @peterkay_co_uk Who gives a ****?
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ManaflowBando
(@ManaflowBando) reported
Called up Virgin media the other day cuz of internet issues n they told me to firm it
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ShaqDat
(@shaq_dat) reported
@virginmedia I have a complaint running since august of 2021, which Zak and John know inside out, cut can’t get resolution by calling the generic customer service number. It takes an eon to explain. I would like them to resolve it if possible?
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John Gibson
(@JohnGib49909576) reported
@O2 @GoodThingsFdn @virginmedia After sales are very bad, no service yet
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Mark Connolly
(@macon1375) reported
from
Crayford, England
@virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal
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Chris Martin
(@Chris_M_Photo) reported
@virginmedia So why does your status page still say there are no known issues in the area?
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Darren
(@dazwold) reported
@O2 That makes no difference. Since logging into the webpage, I can now get in via the app. But think there an issue with the api for that app for virgin media logins
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MH
(@melissahobson27) reported
@virginmedia I've seen a lot of your customers complaining about the same problem as me, so I'm wondering when this is going to get rectified properly? We chose virgin as it offers the quickest broadband but lately its not giving us the service we want & need