Virgin Media Outage Report in Sheffield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4 and S5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Rotherham, Chesterfield, Mexborough and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Total Blackout | |
| Chesterfield |
Internet | |
| Mexborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.
-
chris starkey
(@cstarkey12) reported
from
Barnsley, England
@virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving
-
steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏
-
Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
-
Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
-
𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
-
𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
-
Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
-
Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
-
judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
-
Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
-
PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
-
steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!
-
Ros
(@RosCrowley) reported
from
Hoyland Nether, England
After the internet off most of the day yesterday, I now have 28 mg at s740 ap....I wish I had never changed!! @virginmedia
-
Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia See my first tweet - no contact in 6 months - £600 down the swanny
-
Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
-
judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
-
Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
-
PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
💜💜
(@wonderlust484) reported
@virginmedia what is the point in me paying for your superfast broadband when it never actually works!!! Absolute joke of a provider and company
-
Aaron Chadburn
(@Aaron_AFC94) reported
@virginmedia what is going on with these connection issues, since the mass outage mine and my neighbours Internet drops multiple times a day, this is unacceptable for the price we pay monthly, not only that but prices are going up? Will there be any compensation?
-
Chris Szumilo
(@chrisszumilo) reported
@virginmedia tour fault checker simply does not work! There is a network fault in my area. The Internet keeps going down and when it's up then the speeds are slow. Cannot get through to your customer services. This has been going on for over 24 hours. Escalate this!!!!!!!
-
Birdy 🐦⬛
(@birdy0nair) reported
@virginmedia had a text to say issue resolved but it’s not. rang service status number and it cuts off saying everything is fine now. still no access to broadband or tv and won’t allow me to book an engineer, ya’ll just said it’s working just to keep your stats down / avoid compo🥲 behave
-
Nicki C
(@NicCop_avfc) reported
@virginmedia Not really, your whole customer service is a joke promised something 3 week ago and now we dont even have a land line and underpar broadband
-
Amanda Lawler Brooks
(@BrooksAmand) reported
@virginmedia Down again OL7… therefore a broken contact on your behalf
-
LibbriA
(@LibbriA) reported
@virginmedia absolutely shambolic company. I am unable to access my account, your customer services refuse to help, and the internet service ******* sucks. When i try to go into my account "wrong password" - reset password "that email has never been used".
-
Claire MacQueen
(@macqueen_claire) reported
@virginmedia Not reaching out, its a pointless, you dont solve anything. I might as well have a chat with myself when we call for support. If you want to help call my husband to discuss our issue, hes the account holder! I did take over the call today for fear of him self combusting 🙄
-
Gary Bristol
(@garyhorneimages) reported
@virginmedia what a shambles @virginmedia are. Complaint raised on the 29.03.2023 with a James, possibly in your retention department. Once i registered the complaint and said my goodbyes, James left his line live and I could hear what he was saying about me to another member of staff.
-
Julia Bough
(@JuliaBough) reported
@virginmedia Services down AGAIN 🙄