Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S8, S35, S13 and S4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Barnsley |
Internet | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia mandatory internet down again S65
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Peter Boardman
(@peterboardman64) reported
from
Chesterfield, England
@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Mark Bell
(@67BLADE) reported
from
Chesterfield, England
@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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paul whittick
(@whittickdiver) reported
from
Sprotbrough, England
@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I need to speak to customer services about a mis sold installation
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Sam Millington
(@cranworth791) reported
from
Rawmarsh, England
@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
-
Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ProfManhattan
(@avbains) reported
@virginmedia An widespread outage ? All I want is not to pay for the two weeks I didn't have a service and had to resort to mobile data which costs money.
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fallen&lost
(@FallenLostHappy) reported
@virginmedia @VirginMediaNews is the shittiest and most disgusting thieving and incompetent company on this earth ... this **** should be shut down immediately. do not use these scammers
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Scott Cassidy
(@scottycass88) reported
@virginmedia Still doesn't get my kids back into a virtual classroom. Doesn't help my wife get her wages coming in as she works from home. Doesn't get me a chance to speak to my kids when I go away on thursday with the army. Dosent get my wifi sorted. Sod the apologies. Get my wifi connected.
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James Lubbock
(@lubokian) reported
@virginmedia There are no known faults. This has been happening for the past 3 months. I spoke to tech support a few days ago who told me they couldn't find anything wrong on their initial checks. That doesn't help me as it keeps happening. I need someone to help me diagnose the issue.
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Lemon
(@HellionLemon) reported
@virginmedia Would be great if they hurried up to look at this issue
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steven graham
(@steven_coyw) reported
@virginmedia Can u send an engineer out, we ate getting half the speed we pay for and cant watch anything on our bedroom tivo box because it buffers, we have boosters but they were never set up, i tried it myself but no help
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Snow Dog
(@IanCownie) reported
@virginmedia Put back channel 4 on 104 please or I will cancel my subscription.
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Amelia Ruddy
(@millieruddy) reported
@virginmedia internet has gone down in #se21 please help???
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Ginge
(@gingabex) reported
@virginmedia please can you help? The contact centre said the only thing to stop slow and dropping internet was to use cable (which doesn't reach). And that I'd have to pay for a booster. My son has already missed online lessons and I can't work
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James Lubbock
(@lubokian) reported
@virginmedia Already tried that route - but really need to speak with someone that could help me diagnose the issue as it feels that it could be a number of things. Hoping this graph helps. Please advise.