Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S2, S5, S6, S7, S8 and S35.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 02/14/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Phone
United KingdomBarnsley Internet
United KingdomSheffield Internet
United KingdomRotherham Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • ma96____ munem.. (@ma96____) reported from Sheffield, England

    @virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬

  • AdieThompson Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England

    @Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome

  • simonjs Simon Scott (@simonjs) reported from Sheffield, England

    @virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.

  • loonylankylegs 🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England

    @virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please

  • HarlamTK Harlam (@HarlamTK) reported from Sheffield, England

    Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet

  • RosCrowley Ros (@RosCrowley) reported from Hoyland Nether, England

    Why is my mg always around 40/55mg when we are promised 100mg..Films just buffer & it's getting tiring now. We have done the usual checks including rebooting ..Please help @virginmedia s74 area

  • nicohobson nicohobson (@nicohobson) reported from Barnsley, England

    @virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place

  • LindaParnham Linda Parnham (@LindaParnham) reported from Chesterfield, England

    @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

  • JohnnyDarbo John Darbyshire (@JohnnyDarbo) reported from Brampton Bierlow, England

    @virginmedia Internet and phone down again. Supposed to be working from home, how can I do this when I can’t get on the Internet ( S73 area )

  • MikeHull2u Mike Hull (@MikeHull2u) reported from Holmesfield, England

    Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.

  • darren_roddis darren roddis (@darren_roddis) reported from Treeton, England

    @virginmedia problems in the s60 area no internet and tv

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on

  • AHawksworth1 Adam Hawksworth (@AHawksworth1) reported from Barnsley, England

    Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.

  • NFGmart martyn notman (@NFGmart) reported from Sheffield, England

    @robwillb @virginmedia Mines been up and down for a week

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia so may I ask why I was contacted using your text service and then told me my password was incorrect and then no answer after was in mid conversation

  • blade4life17 Andrew Challenger (@blade4life17) reported from Sheffield, England

    @virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them

  • slivaugh51 Sylvia (@slivaugh51) reported from Brampton Bierlow, England

    @virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx

  • cathd100 Cat Wasnidge (@cathd100) reported from Sheffield, England

    @virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • emmacooray Emma Cooray (@emmacooray) reported

    @virginmedia Is there any clarity on what is causing the issue? As id like to set expectations to myself, the internet was fixed several times in the day and then breaks down again. So the service status fix time now seems unrealistic to me

  • linzid88 linzi collins (@linzid88) reported

    @virginmedia We have had a stove fitted since having virgin installed and have now had to move the tv box, we have used an extensions cable we had but it is causing problems with the tv signal and on demand services. Is there an extensions cable we could be supplied with that will work?

  • nagadragon28 Nagadragon (@nagadragon28) reported

    @virginmedia is your contact number not working?🤔

  • LordConnaught John Mitchell (@LordConnaught) reported from Reading, England

    Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.

  • MDisraeli Michelle D'israeli (@MDisraeli) reported

    @virginmedia It's a technical issue first and foremost, but with data protection implications. It's not a DSAR. I've already checked your privacy policy and escalated this technical issue to your dpo team as they will be interested to know why it has not been addressed.

  • KerryScott27 Kerry Scott (@KerryScott27) reported

    @virginmedia 6 days left of the 28 days notice to reply to my complaint. Should I sign up to @SkyUK now 🤔 Currently can only have TV or Broadband because the hub 4 i have cant cope with both. I have the most expensive package. Ridiculous!

  • willfinch Will Finch (@willfinch) reported

    thanks @virginmedia for transferring me, putting me on hold and cutting me off. Great customer service.

  • GreenyAdam Adam Greenwood (@GreenyAdam) reported

    @virginmedia spoke to someone yesterday regarding changing our service, can’t believe you’d rather lose a customer rather than help them out with a better deal, £59 for basic tv and WiFi, £45 if new customer and you get a bigger package. Looks like Sky will gain a customer

  • SiG_B4D_TEKKERZ Jono Hill (@SiG_B4D_TEKKERZ) reported

    @virginmedia my router is constantly rebooting and when does it has no WiFi this doesn't help when you have three children in live lessons and it goes off than its just ridiculous I've checked service status and no problems in area all wires are securely connected I await reply

  • havanah1988 Jacqueline Davis ♔ (@havanah1988) reported

    @virginmedia @LozzaFox Check the Web page..... On the Internet.... When his connection is the issue.... I mean.... 🤦