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Virgin Media Outage Report in Sheffield, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Sheffield come from postal codes S5 , S35 , S21 , S13 , S9 , S1 and S8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.

CityProblem TypeReport Time
Sheffield Internet 3 days ago
Sheffield Internet 4 days ago
Sheffield Internet 5 days ago
Rotherham Internet 7 days ago
Chesterfield Internet 7 days ago
Sheffield Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • badger63
    judith badger (@badger63) reported from Sheffield, England

    @virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this

  • cstarkey12
    chris starkey (@cstarkey12) reported from Barnsley, England

    @virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving

  • RosCrowley
    Ros (@RosCrowley) reported from Hoyland Nether, England

    After the internet off most of the day yesterday, I now have 28 mg at s740 ap....I wish I had never changed!! @virginmedia

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia See my first tweet - no contact in 6 months - £600 down the swanny

  • RyyyyRyyy
    Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • RockettNeil
    Neil Rockett (@RockettNeil) reported from Wentworth, England

    Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.

  • pso_kt
    PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌

  • wilcock_steve
    steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏

  • wilcock_steve
    steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

  • primmacoffee
    Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • pso_kt
    PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia hi can you tell me if there's any issues in S6 please,

  • iFletch__
    𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

  • philipbackhouse
    Phil Backhouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@philipbackhouse) reported from Sheffield, England

    @virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.

  • iFletch__
    𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

  • RockettNeil
    Neil Rockett (@RockettNeil) reported from Wentworth, England

    @virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...

  • paul_phillips83
    Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please

  • Mel_Jayne1207
    MelissaJayne💋💕 (@Mel_Jayne1207) reported from Sheffield, England

    @SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x

  • badger63
    judith badger (@badger63) reported from Sheffield, England

    Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • moizzah
    Moizzah Asif (@moizzah) reported

    @virginmedia It is not working at my end - pontypridd

  • xSi1verBacKx
    fraser markham (@xSi1verBacKx) reported

    @virginmedia it appears that the same issues have come back

  • 0gghostyz
    ghostyz (@0gghostyz) reported

    @virginmedia Y’all gone down again man everyone paying crazy prices for internet when already got enough **** going on with other bills n virgin can’t keep their servers up. Crazy

  • gffcontwitch
    OFFICIAL GFFCONTWITCH 🇬🇧 Farming plays G.S.P (@gffcontwitch) reported

    @virginmedia No you haven't, fix all issues, or I will find a loop hole to leave, is that understood? #virginmedia

  • richio01
    Richard White (@richio01) reported

    @virginmedia My area KT6 has been on/off for last few hrs and currently down completely

  • binman18691753
    🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺Binman🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@binman18691753) reported

    @virginmedia so why the 2nd major outage in 24 hours. #virginmedia

  • mariathomas392
    Ria (@mariathomas392) reported

    @virginmedia WiFi down and can't even get your service checker to load, so I can't see if it's my Internet connection, or a wider issue. NG9 area

  • YamiEdward
    Yami Edward (@YamiEdward) reported

    @virginmedia Internet down again I have tried resetting my system and your website is not working

  • BarrieCrundwell
    Barrie Crundwell (@BarrieCrundwell) reported

    @virginmedia no services all day , can’t check website as not working and now landline out of use , any chance of an explanation

  • pantsinspace
    Michael (@pantsinspace) reported

    @virginmedia Why is your service is still down?