Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield, and Mexborough.

City	Problem Type	Report Time
Barnsley	Wi-fi	5 hours ago
Sheffield	Internet	7 hours ago
Sheffield	Internet	3 days ago
Rotherham	Internet	4 days ago
Chesterfield	Wi-fi	4 days ago
Sheffield	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Victims Voice (@victimsvoice73) reported 40 seconds ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  Chris,,,, (@pidgpie) reported 1 minute ago from Rotherham, England

  @virginmedia mandatory internet down again S65

• 
  Barry Wilkinson (@millersfm2011) reported 3 minutes ago from Conisbrough, England

  @virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.

• 
  Terry Hague (@TezzaBelle88) reported 4 minutes ago from Sheffield, England

  Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 16 minutes ago from Sheffield, England

  @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

• 
  Claire 💙 (@ClaireWinslade) reported 19 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  Prof Maddy Arden (@maddyarden) reported 19 minutes ago from Sheffield, England

  @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

• 
  Reece Bryan (@ReeceBryan94) reported 20 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  john leesley (@JohnLeesley) reported 22 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

• 
  Helen-Claire Stone (@Helen_Claire71) reported 23 minutes ago from Sheffield, England

  @virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 24 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  Chris,,,, (@pidgpie) reported 30 minutes ago from Rotherham, England

  @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

• 
  Andrew Kerrison (@AndrewKerrison6) reported 30 minutes ago from Rotherham, England

  @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

• 
  Tom “Harlam” King (@HarlamTK) reported 37 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Andrew Lee (@goonie2008) reported 39 minutes ago from Sheffield, England

  @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

• 
  Yorkshire Chuff (@YorkshireChuff) reported 40 minutes ago from Sheffield, England

  Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

• 
  Sam (@samthompson98_) reported 42 minutes ago from Rotherham, England

  Sky sports red button not working with @virginmedia there’s a shock

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 46 minutes ago from Sheffield, England

  @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

• 
  Oli B (@olibrown77) reported 47 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  Victims Voice (@victimsvoice73) reported 52 minutes ago from Sheffield, England

  @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jamie (@JMRGBY_) reported 8 minutes ago

  @MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??

• 
  mec337 (@mec337) reported 11 minutes ago

  @virginmedia I’m busy composing an email for ofcom about how I’m forced to pay for a phone service to be able to have a package that’s overpriced. Yet when I actually want to use it, it’s broken- repeatedly. Then forced to go through stupid phone menus and wait >30 mins

• 
  Anne Murphy (@agreenalgh) reported 20 minutes ago

  @virginmedia you finally broke me at this point!!! Almost three weeks without a tv service still not resolved🤬- daily follow ups by me. Just an absolute disgraceful service

• 
  David Cooper (@TeessideDCooper) reported 21 minutes ago

  @virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.

• 
  Josh (@Joshhhhh____) reported 21 minutes ago

  Thanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 21 minutes ago

  @JaneVCarroll @virginmedia Theyve been downright rude to me on the phone today. As soon as I can cancel my services with them the better. A customer of over 20 years and because I'm a mature 72 year old woman they speak to me as if I'm stupid. Cancelling next week.

• 
  James Mcgowan (@mcgowan_mcgowan) reported 23 minutes ago

  @virginmedia no services at all at G74 has any issues been reported.?

• 
  Shaun (@shauny67) reported 25 minutes ago

  @virginmedia @kimtaylor18 In 2026 I cannot understand why people want to pay for a TV service that you can subscribe to yourself. I have Virgin 1Gb then I subscribe to Netflix Amazon Prime & Disney, when it's F1 season I subscribe to Sky sports but I can cancel when I want at no extra charge

• 
  Alloqui Strix (@AlloquiStrix) reported 28 minutes ago

  @virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?

• 
  Gothguy (@GothGuyGamer) reported 30 minutes ago

  @saltyy_savage start a new contract with virgin media with a new email address, the "new" customers get all the decent prices, sincerely ongoing customer for 10+ years paying £40 for a decent connection