Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S5, S6, S7 and S8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Chesterfield, Sheffield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Chesterfield |
TV | |
| Sheffield |
Phone | |
| Barnsley |
Internet | |
| Sheffield |
Internet | |
| Rotherham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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chris starkey
(@cstarkey12) reported
from
Barnsley, England
@virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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Ros
(@RosCrowley) reported
from
Hoyland Nether, England
After the internet off most of the day yesterday, I now have 28 mg at s740 ap....I wish I had never changed!! @virginmedia
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia See my first tweet - no contact in 6 months - £600 down the swanny
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
Dreadful service from @virginmedia. Internet & TV problems for almost a week now. Completely fed up with being asked to unplug, plug back in again & run the set up process. It doesn’t work! They’re happy to take £70 pm for a poor service but reluctant to send an engineer.
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
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Neil Rockett
(@RockettNeil) reported
from
Wentworth, England
@virginmedia I’ve run all the tests & it’s telling me the ethernet cable is unplugged. I’ve never had an Ethernet cable! I can watch tv & record but can’t access on demand or catch up services. It stopped working at 5.59am 27/2. Please send help! Like a real person. I’m getting fed up now...
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🎙Carlo RedsReport van de Watering🎙
(@dutchieuk2009) reported
from
Barnsley, England
@virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Audrey Lobo-Dasilva
(@audsdasilva) reported
@virginmedia From 11 am to 14.59 pm! 5 phone calls... 2 disconnected . That is how long it took and we were on hold for to get this sorted! Getting a new Hub ... will check broadband speed as soon as it arrives to check I am not being overcharged again! #Customer care?-4h to get sorted!
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Ross Tremain
(@TremainRoss) reported
@virginmedia The only way ive been able to limit the wifi dropouts is by disabling the 5ghz wifi signal. Still can't get through to the contact centre as calls keep getting disconnected at 60 mins of being on hold
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Rachel Warwick
(@MissMeltyCat) reported
Been without Internet since Christmas day. Called @virginmedia on the 27th. Ran out of mobile data. Home phone is out too so we're cut off from people. Had to wait until the 6th of Jan for an engineer visit only for no one to show! Called up to be told it had not been booked! WTF
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brizzle!
(@nickbushell) reported
@virginmedia I posted in the forum some time ago. A few people have answered, nothing has helped. Seems the best advice is to put it in modem mode and buy a decent router. Is this as far as virgin are willing to 'help'? I have a daughter home-schooling unable to work in her bedroom!
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Steve ♿
(@Aranbaal) reported
Finally got my hands on a new router so i could switch the POS @virginmedia superhub 3 into modem mode and no longer have to deal with how bad it was. Speed tests have gone from 100-150mbps down 5-10mbps up to 200+mbps down and 20+mbps up. So much better.
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Martin Ⓜ The Red
(@MartinTheTopRed) reported
@Cheqraise1 @virginmedia I'm only with Virgin because they are the fastest by a lot and being on a new part of the network it hasn't gone down much here, but I have dealt with their customer service and it is complete shite quick to take the money cannot organise a piss up in a brewery, called us liars.
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amy nash
(@amy_lou_nash) reported
@virginmedia So what can you do regarding the fact my children can now not learn and we are paying for a service you are not providing
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Wanderwithpels ✈️🌍
(@wanderwithpels) reported
@virginmedia Yes many times! Your customer service is shocking. When you finally get through to someone after waiting forever it cuts out.
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Audrey Lobo-Dasilva
(@audsdasilva) reported
@virginmedia Once again, I do not expect or want you to fix account problems on here. What I do expect when paying over £100 a month to you is the ability to transfer a call and if connection is lost, you decently call back as experienced with other British companies.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either