Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Rotherham, Sheffield, Chesterfield, and Mexborough.

City	Problem Type	Report Time
Barnsley	E-mail	4 hours ago
Rotherham	Internet	18 hours ago
Barnsley	Total Blackout	4 days ago
Sheffield	Internet	6 days ago
Chesterfield	Internet	7 days ago
Chesterfield	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 4 minutes ago from Hoyland Nether, England

  @virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??

• 
  Amy 🦉 (@Amy_1867) reported 6 minutes ago from Sheffield, England

  @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

• 
  Sam Millington (@cranworth791) reported 8 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

• 
  Sam (@samthompson98_) reported 8 minutes ago from Rotherham, England

  Sky sports red button not working with @virginmedia there’s a shock

• 
  john leesley (@JohnLeesley) reported 11 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

• 
  Tom “Harlam” King (@HarlamTK) reported 12 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Helen-Claire Stone (@Helen_Claire71) reported 19 minutes ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 27 minutes ago from Sheffield, England

  @virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫

• 
  Andrew Kerrison (@AndrewKerrison6) reported 29 minutes ago from Rotherham, England

  @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

• 
  Barry Wilkinson (@millersfm2011) reported 36 minutes ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  Claire Stewart (@chococlaire77) reported 39 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 43 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  Amanda Brightmore (@mandybaps1) reported 43 minutes ago from Sheffield, England

  @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

• 
  Ian Naylor (@ianpnaylor) reported 51 minutes ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

• 
  Barry Wilkinson (@millersfm2011) reported 53 minutes ago from Conisbrough, England

  @virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.

• 
  simon (@sihackett86) reported 53 minutes ago from Sheffield, England

  @virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please

• 
  Calming Chameleon (@Mashcat) reported 55 minutes ago from Sheffield, England

  @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

• 
  paul whittick (@whittickdiver) reported 57 minutes ago from Sprotbrough, England

  @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

• 
  Andrew Kerrison (@AndrewKerrison6) reported 58 minutes ago from Rotherham, England

  @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 59 minutes ago from Barnsley, England

  @virginmedia is the email down again??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jane rawlings (@djraw123) reported 8 minutes ago

  @virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !

• 
  Tam (@Tamd536) reported 13 minutes ago

  @virginmedia My in-laws have had no tv,internet or landline service since Friday as a result of a vandalism at their home address which was reported to police. An engineer attended yesterday and reconnected the main box outside their house but stated that another engineer would

• 
  Lord Arse! (@Lord_Arse) reported 13 minutes ago

  @markrmifsud @virginmedia Oh, back down again since 9:30pm. Looks like we were one of the lucky ones who were able to use our services for a day. Would be nice to know what the actual issue is @virginmedia? Some people have had no service for days now in our postcode.

• 
  London leaver (@ross_biagini) reported 14 minutes ago

  @virginmedia Internet has been down in HP6 since Sunday. Please help

• 
  Hampo69 (@hampo69) reported 17 minutes ago

  @virginmedia Loss of service AGAIN in WA7 4YL area. This is becoming a regular occurrence. £154 per month and have to suffer outages on what now seems to be a regular basis.

• 
  Urban Groove (@Urban__Groove) reported 22 minutes ago

  @virginmedia I'll ring tomorrow instead as im really F***** pissed off right now with you and your dog **** o2 partner 😡

• 
  Jack Taylor (@GazBrad61) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV40 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  tom (@tomcity1) reported 24 minutes ago

  @virginmedia No there is a problem in my area says your website 👍

• 
  KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported 24 minutes ago

  @virginmedia 20 hours for an estimated time of fix is an absolute joke

• 
  Andy W (@AndrewW12290183) reported 26 minutes ago

  @virginmedia Well after 30 years that's me left VM. I would advise anyone to check their contracts to make sure you are not getting charged for a package you never signed up for(Like me) Forget complaining and watch out for the trick of you having to apply for a returns package