Virgin Media

Virgin Media Outage Report in Sheffield, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Sheffield come from postal codes S1, S2, S8 and S5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 03/11/2026 15:05

March 11: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield TV
United KingdomSheffield Wi-fi
United KingdomBarnsley Total Blackout
United KingdomBarnsley Internet
United KingdomSheffield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

  • steeleygash Gary Steele (@steeleygash) reported from Barnsley, England

    @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

  • olibrown77 Oli B (@olibrown77) reported from Sheffield, England

    @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

  • xjuewx Jules Tee (@xjuewx) reported from Sheffield, England

    @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

  • w47carr Mrs c (@w47carr) reported from Barnsley, England

    @virginmedia why am h getting the message that my cable is broken

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • diddles1970 Diane Caira (@diddles1970) reported from Sheffield, England

    @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

  • martinaspiers Martin Spiers (@martinaspiers) reported from Oughtibridge, England

    @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

  • rwgladwin Richard Gladwin (@rwgladwin) reported from Sheffield, England

    @virginmedia were there issues in S9 around 1020 this morning?

  • Adz_lufc adam (@Adz_lufc) reported from Wentworth, England

    @virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about

  • Hi1mMark88 Mark Hewitt (@Hi1mMark88) reported from Sheffield, England

    @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • pearson_alison Alison Pearson (@pearson_alison) reported from Sheffield, England

    @virginmedia why is the red button not working I've paid for this service

  • ClaireWinslade Claire 💙 (@ClaireWinslade) reported from Sheffield, England

    Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

  • TWO_Librans Phil J (@TWO_Librans) reported from Sheffield, England

    @virginmedia Just want to lower my bill or cancel

  • Koko__Johnson koko 🌻 (@Koko__Johnson) reported from Sheffield, England

    @virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jakkbtc //jakkxbt (@jakkbtc) reported

    @virginmedia That was NOT offered to me, I was told I'd be cut off if I didn't pay the bill today so I said F.U. It won't be paid, the interest won't be paid, your debt collectors won't come to where I live and is they do they'll not hang around too long. Disgusting, and a ****** reply too.

  • danjoesphlloyd Danny (@danjoesphlloyd) reported

    @virginmedia It doesn't show up on my account, which is the problem. But an O2 sim card and the basic (free) TV service was supposed to be include. I received the sim card, but no TV

  • gerags99 Steve_G (@gerags99) reported

    Hi @virginmedia can you tell me why, since "essential works" in B62 on 22 Aug I've only had 1 day where I've not had an outage of some sort. Even when I was told there was no prob on the 12th I was messaged that my issue was fixed on the 13th? Need @Ofcom for help on this #lies

  • FunnyDALL_E DALL-E (@FunnyDALL_E) reported

    @virginmedia Any update @virginmedia on what has caused this outage and what exact work has to be done? Many thanks

  • thewascal wascal (@thewascal) reported

    @virginmedia But they literally won’t, that is what I’m trying to tell you - they won’t log a complaint, they say things are investigated to get you off the line and then log nothing. I can’t raise to ombudsman until a complaint has been logged for 8 weeks. But you won’t log a complaint!

  • DoubleHelixTra1 Helen Jones : Double Helix Translations (@DoubleHelixTra1) reported

    @virginmedia I've already tried that but I just get a message that you're unable to test the connection 🙁 I'm just on the chat now so hopefully they can help 🤞

  • KaitlinSiddiq_ ksid🌸 (@KaitlinSiddiq_) reported

    @virginmedia Because they are literally trying to ruin my entire life, they keep passing me about and I know you can’t help but I need somewhere to navigate my frustration!

  • jakkbtc //jakkxbt (@jakkbtc) reported

    @virginmedia If you keep on like that your business won't last much longer. You've lost a customer to @BT and I'll make sure there's more that join me in leaving you and your debt to try, TRY, and collect anything. Your customer service is disgusting, Indian based s**theads who can barely...

  • imcxllumbtw TW!?K (@imcxllumbtw) reported

    Can someone @virginmedia tell me why the WiFi will go down for hours every single day?

  • KatMButton Kat.Miskelly (@KatMButton) reported

    @virginmedia I would just like to talk to a person. We have issues and we are considering leaving. The only number for existing customers is automated.