Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S35, S13, S4, S5 and S2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Chesterfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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Martin
(@martinbo1972) reported
from
Rotherham, England
@virginmedia Media! Awful talking to a call centre in another country!
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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Clare doyle
(@Claredo91857219) reported
from
Barnsley, England
@Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x
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🌻 𝒔𝒐𝒑𝒉 🌻
(@sophiechxx) reported
from
Hoyland Nether, England
@virginmedia According to ur website there aren’t any issues within my area so not only was I hung up on I was lied to as well. Now my password is apparently wrong and won’t let me change it on the website. Just wanna cancel the contract to be honest, no help whatsoever.
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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TWR ✘
(@skintkidsdiscox) reported
from
Sheffield, England
@virginmedia internets having struggles help
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Richard Hull
(@sonbaetaekwondo) reported
from
Sheffield, England
@virginmedia Small is not £8 for no better service
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Clark
(@gavdaddi) reported
@virginmedia #CustomerService #poorservice for the second time this month it appears that your broadband service has failed completely in the GU25 area. No notification of issues and even when you register a fault online when you check back it says you have not! #dishonest.
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WRESTLING
(@jawaid_mr) reported
@virginmedia it says on your virgin Twitter page the link what you sent me last night it says keep it on for 24 hours then would I get the full signal bars yes or no
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WRESTLING
(@jawaid_mr) reported
@virginmedia ok nat but I can’t call you on twitter because it doesn’t have the video call 📱 😮 do you think in future the Twitter will do video calls so we can be to the virgin customer service
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LDH Marketing
(@LDHMarketing) reported
@virginmedia Yes I logged on, ran the tests, switched TiVo off. Waited. Ran tests again. My TV is working. All was working when I went to bed last night. It's not worked since I switched on this morning. And WiFi shows medium signal even though I'm 2m from the hub in the same room.
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Adam Porter
(@ap3489) reported
Hey @virginmedia why does your service status say there's no issues but when I phone you it says there is one? Is it to avoid having to pay out for loss of service. Internet has been almost unusable all week.
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Kelly 💙
(@kellons70) reported
@virginmedia Is there a problem with the phone line in CR2 9 area as no dial tone. Can you check please.
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Nathan
(@Cyanotle) reported
@ProbablysaneOG @virginmedia Just to be clear, only started happening yesterday or the day before? I'm curious as my service status says everything is fine (as usual).
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graham littler
(@adelwire) reported
@virginmedia But how long does something like this take to do? If I was a new customer today, how soon would a new contact for that person be up and running? Can any of my followers who are with VM answer that last question. Does anyone have RBs email address?
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Hayley Lawrence
(@hennessy_hayley) reported
@virginmedia I am getting really angry with your service! I left you and went with @skytv and my god you are just confirming that I will never use your services again! I am STILL waiting for my £100 refund! I have sent a letter with details on the 9th February and I am STILL...
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LondonHayden
(@LondonHayden1) reported
@standardnews Virgin Media Internet still down after 4 days!