Virgin Media outages and service status in Sheffield, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
- The most recent signal from this area was received Aug 14, 8:40 PM GMT+1.
- Wi-fi (53%)
- Internet (29%)
- Total Blackout (12%)
- TV (6%)
The latest reports from users having issues in Sheffield come from postal codes S6 , S4 , S2 and S5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Total Blackout | 2 hours ago |
|
Sheffield
|
Internet | 2 days ago |
|
Barnsley
|
Internet | 3 days ago |
|
Sheffield
|
TV | 6 days ago |
|
Sheffield
|
Total Blackout | 9 days ago |
|
Barnsley
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Claire 💙 (@ClaireWinslade) reported from Sheffield, EnglandMoved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Louis Romégoux (@RomegouxLouis) reported from Sheffield, England@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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V-Bull (@VanceBulla) reported from Brampton Bierlow, England@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Alex (@alexwhit3head_) reported from Sheffield, EnglandCoincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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Oli B (@olibrown77) reported from Sheffield, England@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Ian Naylor (@ianpnaylor) reported from Sheffield, England@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
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Amanda Brightmore (@mandybaps1) reported from Sheffield, England@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Sam (@samthompson98_) reported from Rotherham, EnglandSky sports red button not working with @virginmedia there’s a shock
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paul whittick (@whittickdiver) reported from Sprotbrough, England@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Prof Maddy Arden (@maddyarden) reported from Sheffield, England@virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable
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Andrew Kerrison (@AndrewKerrison6) reported from Rotherham, England@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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Richard Gladwin (@rwgladwin) reported from Sheffield, England@virginmedia were there issues in S9 around 1020 this morning?
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Andrew Poppleton 💙 (@popsgolf) reported from Wentworth, England@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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Gooner (@TheG0000ner) reported from Chesterfield, EnglandIs there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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simon (@sihackett86) reported from Sheffield, England@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex DM || ⭐ || (@Xoman08) reported@PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink
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Calvin Smith (@calv_smith) reportedHi @virginmedia please could you provide an update and investigate why I have been waiting for over two months since the original engineer visit for the picture quality fault on my tv service to be rectified?
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Sarah (@Sarah57862789) reportedSurprise surprise @virginmedia is down yet again! Near enough every day for the last couple of weeks it's not worked and now apparently 2 issues which won't be fixed till 15 August at 16:08 or 19 August at 14:08. 12 years as a customer and it will be my last!!
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Keiran Griffiths (@Keiran_Mark) reported@SamReesO @StephenP311275 @virginmedia Sky Stream (and glass) is on-demand service, so if you miss something, you can search for it and watch it, so no need to record it.
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ongoing.correspondence (@OngoingAccount) reported@virginmedia You haven't replied to the last DM. I had to make an official complaint to get a resolution. @Ofcom Having had equipment checked and replaced, the connection is still freezing and disconnecting. This suggests the problem is external. #virginmedia
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K1138K (@k1138_k) reportedPlease fix the internet in sk6 constant drop outs and disconnects @virginmedia
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Spencer Harbar (@harbars) reportedeight minutes and counting with easily the worst customer service from @virginmedia who do everything to avoid actually listening to what a customer says and wastes their time
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Chris (@deburgh12345) reported@virginmedia @MyOwnShoes @virginmedia I have an issue with your engineer too.... How's this... appointment today to install / check and over heating box that keeps cutting out.... between 12-4pm (4 hours) my old parents called you at 5 to see what was happening cause the engineer did not show... 1/2
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CallMeMo (@CallMeMoMow) reported@virginmedia You are aware of how absolutely dogshit your Hub 5 is for anything other than brand new tech devices aren't you? I'd like compensation for the piss poor performance please and thank you
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Stephen Maddock (@stephenm68) reported@virginmedia @virginmedia I have just DM’d you again because I have just had another three texts from you saying that the issue will now not be fixed until 18 August. Despite the fact that an hour earlier you told me it would be fixed by 4 pm today. This will take us today 23 of zero Internet