Virgin Media Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sheffield come from postal codes S3, S2, S4, S1, S60 and S9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Chesterfield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Sheffield |
||
| Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Rotherham |
Wi-fi | |
| Sheffield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia No it's always slow lately
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia Yes but can never get through via phone
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia mandatory internet down again S65
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I need to speak to customer services about a mis sold installation
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Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul E
(@towndog77) reported
@virginmedia I don’t know if it’s an issue, that’s what I’m asking. I’m pressing the red button while on sky sports football channel and nothing is happening?
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Matty 🧸🫂
(@MattehMCFCC) reported
@virginmedia What isn’t happening to it should be the answer as it’s going off every 30 mins every day like it ain’t rocket science you’ve changed the box 5 times wires and all and it’s still crap
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Kate Stevens
(@katehub1960) reported
@virginmedia Virgin isn’t giving a current fix time it’s been a sliding scale and coming up to 48 hours by morning. All virgin users in my road in Crouch End N8 are looking at other options
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Tech N food
(@PeterHarar) reported
@virginmedia Co@plaint raised and ignored basically have to carry in paying.. even tough I’m not getting the service I was promised. It’s like you buy bread half is rotten but you still got it doesn’t matter if half is rotten.. you still got other half that’s how Virgin attitude is.
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Chris Atkinson
(@AckersStorm) reported
from
Middleton, England
@virginmedia when will the broadband issues be fixed properly in my area?
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Phillip Carey
(@phillipjcarey) reported
@virginmedia @AJWardy93 Not working 😡
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AJWardy93
(@AJWardy93) reported
Sky sports red button not working for any other Virgin Media customers? #NCFC
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Emily K
(@NerdSquadMascot) reported
@virginmedia How about just sorting it out instead of passing me from pillar to post. Account ref 01575303 am sure you could press the big red cancel button now and save us all a job
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Alex Pearce
(@HornetUKWFC) reported
@virginmedia I was watching red button sky sports and it just went off before match started!? Usual crap service #redbutton #virginmedia #skysports
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Paddy
(@PadCelBlu) reported
Sky red button not working on virgin media???? @SkyFootball @virginmedia