Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Sheffield	Internet	4 days ago
Barnsley	Internet	5 days ago
Barnsley	Wi-fi	6 days ago
Sheffield	Wi-fi	8 days ago
Rotherham	Phone	10 days ago
Sheffield	Total Blackout	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Chris,,,, (@pidgpie) reported 42 seconds ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 2 minutes ago from Sheffield, England

  @virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 5 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia I can’t help with that. Good luck.

• 
  Terry Hague (@TezzaBelle88) reported 7 minutes ago from Sheffield, England

  I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 14 minutes ago from Sheffield, England

  @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

• 
  Mark Bell (@67BLADE) reported 16 minutes ago from Barlborough, England

  @virginmedia I need to speak to customer services about a mis sold installation

• 
  Ian Naylor (@ianpnaylor) reported 16 minutes ago from Sheffield, England

  Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

• 
  Helen-Claire Stone (@Helen_Claire71) reported 25 minutes ago from Sheffield, England

  @virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.

• 
  Oli B (@olibrown77) reported 30 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  koko 🌻 (@Koko__Johnson) reported 39 minutes ago from Sheffield, England

  Virgin Media have the worst customer service in the world

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 42 minutes ago from Barnsley, England

  @virginmedia Yes but can never get through via phone

• 
  Mark Bell (@67BLADE) reported 44 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Adam (@tevowl9) reported 45 minutes ago from Brinsworth, England

  @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

• 
  Leanne Rebecca (@leannerains) reported 50 minutes ago from Sheffield, England

  @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 51 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  Mrs c (@w47carr) reported 53 minutes ago from Barnsley, England

  @virginmedia why am h getting the message that my cable is broken

• 
  Tom “Harlam” King (@HarlamTK) reported 53 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  Ian Naylor (@ianpnaylor) reported 54 minutes ago from Sheffield, England

  @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

• 
  Ian Naylor (@ianpnaylor) reported 55 minutes ago from Sheffield, England

  @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

• 
  Tom Clark (@Ray_Lennox) reported 56 minutes ago from Sheffield, England

  @virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D (@dh164481) reported 2 minutes ago

  @thetvroom Same issue on virgin media

• 
  Gwen Maynard (@KookieG62) reported 5 minutes ago

  @virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.

• 
  Lee (@LeeDeacy90) reported 6 minutes ago

  @LowerNorthBank @virginmedia So bad & such an idiotic decision to do it this weekend. You about later?

• 
  Dianaaaa (@Dianaaaa_91) reported 7 minutes ago

  Internet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just “an issue in the area” can someone check on this please? It’s only been a week since it fixed.

• 
  Jim Davies (Ex Labour Voter & Member) (@Davies133) reported 9 minutes ago

  @virginmedia 30 minutes and counting waiting for someone on your retentions line to pick up the phone!!! It looks like I'm not alone in wanting to leave. Is this what counts for customer service? 😡

• 
  Kevin Muldoon (@KevinMuldoon) reported 11 minutes ago

  @virginmedia has to be the worst ISP in the UK. Currently raising a CISAS complaint against them due to how they're terrorirising my elderly mother. May have to take this to small claims too as it's impossible to speak to any UK staff who can resolve anything.

• 
  Kaiser Soothsays (@_SonOfTheDesert) reported 15 minutes ago

  Hey, @virginmedia, I don’t have a problem with @SkySports. What I DO have a problem with is channels stuttering. Will the software update solve that?

• 
  Jaspar | 🏒 LGI | 🏳️‍🌈 🏳️‍⚧️ (@JasparColeman) reported 16 minutes ago

  *cries in Virgin Media customer*

• 
  Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported 18 minutes ago

  @TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.

• 
  vicki wright (@vickiwright77) reported 23 minutes ago

  @virginmedia please can I have an update on service status in RG31 6