Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Internet	2 days ago
Barnsley	Wi-fi	3 days ago
Sheffield	Wi-fi	4 days ago
Rotherham	Wi-fi	5 days ago
Chesterfield	Wi-fi	5 days ago
Barnsley	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Amanda Brightmore (@mandybaps1) reported 13 seconds ago from Sheffield, England

  @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 2 minutes ago from Sheffield, England

  @virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫

• 
  Chris,,,, (@pidgpie) reported 3 minutes ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 4 minutes ago from Hoyland Nether, England

  @virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??

• 
  John Murphy (@John_murphy1) reported 5 minutes ago from Sheffield, England

  @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

• 
  Reece Bryan (@ReeceBryan94) reported 5 minutes ago from Wombwell, England

  @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

• 
  -BMiller- (@BMiller36990477) reported 9 minutes ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  John Murphy (@John_murphy1) reported 11 minutes ago from Sheffield, England

  @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

• 
  Martin Spiers (@martinaspiers) reported 17 minutes ago from Oughtibridge, England

  @virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 17 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  Tom “Harlam” King (@HarlamTK) reported 18 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 25 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  Mark Bell (@67BLADE) reported 29 minutes ago from Barlborough, England

  @virginmedia I need to speak to customer services about a mis sold installation

• 
  simon parkinson (@parky1021) reported 33 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  Claire 💙 (@ClaireWinslade) reported 35 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  GiinaGii 🐱🌿 (@giinagii) reported 40 minutes ago from Sheffield, England

  @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

• 
  Sam Watts (@SamWatt30745054) reported 41 minutes ago from Barnsley, England

  @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

• 
  koko 🌻 (@Koko__Johnson) reported 48 minutes ago from Sheffield, England

  Virgin Media have the worst customer service in the world

• 
  Richard Gladwin (@rwgladwin) reported 52 minutes ago from Sheffield, England

  @virginmedia were there issues in S9 around 1020 this morning?

• 
  Sam Millington (@cranworth791) reported 58 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 8 minutes ago

  @virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!

• 
  Filer (@FilerPlays) reported 8 minutes ago

  @MachineGunLuk3y @virginmedia Majority’s of the ISP’s in my area run off the BT network so I’ve got fibre to the property with about 1GB down. I’ve had Virgin before and didn’t rate it, had issues similar to yourself as well mate.

• 
  Hells Bells (@boomhellsbells) reported 9 minutes ago

  @virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”

• 
  Ali Dalton (@alidalton) reported 10 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  Sharon Grimes (@sharongrimes1) reported 10 minutes ago

  @virginmedia I’m not a customer of your co but sub contractors for your co rudely knocked on my door this morning to move my car. Should I not been notified of works carried out. What if I was not in, and there was damage to my car?

• 
  KP (@KP_1886) reported 11 minutes ago

  @virginmedia Your broadband outages are absolutely unforgivable. We’re paying good money for your internet only to be denied the ability to do our jobs because we have no WiFi. The fix date keeps changing. It’s not improving. Yet we’re still paying. What are you doing about this?

• 
  Sammo (@redmollster) reported 11 minutes ago

  @virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?

• 
  T D (@TD2485104094239) reported 12 minutes ago

  @virginmedia I'm quite amazed. I was trying to join Virgin Media, but met a service so bad, so unhelpful, that I cancelled before I even managed to get anything installed. Impressive! It's a first for me to be honest. Never again.

• 
  Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported 14 minutes ago

  @virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.

• 
  Joe Duley American voiceover person (@Americanvoiceo1) reported 15 minutes ago

  @virginmedia @virginmedia ... I have reached out - many times. And reached my "reaching out" limit. And I'm not sending you personal details on a Twitter/X account . And counting down the 15 months and 3 days I have left with your company.