Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S8, S35, S13 and S4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 02/03/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, Barnsley and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomRotherham Wi-fi
United KingdomSheffield Total Blackout
United KingdomBarnsley Total Blackout
United KingdomBarnsley Internet
United KingdomSheffield Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia hi can you tell me if there's any issues in S6 please,

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia Yes I did . useless ..no help at all

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • wilcock_steve steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes both Crap - have been for 100+ days

  • Louisenurse Louise Robinson (@Louisenurse) reported from Sheffield, England

    @virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!

  • badger63 judith badger (@badger63) reported from Sheffield, England

    @virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001

  • cstarkey12 chris starkey (@cstarkey12) reported from Barnsley, England

    @virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving

  • dutchieuk2009 🎙Carlo RedsReport van de Watering🎙 (@dutchieuk2009) reported from Barnsley, England

    @virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone

  • badger63 judith badger (@badger63) reported from Sheffield, England

    Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish

  • philipbackhouse Phil Backhouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@philipbackhouse) reported from Sheffield, England

    @virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.

  • Mel_Jayne1207 MelissaJayne💋💕 (@Mel_Jayne1207) reported from Sheffield, England

    @SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x

  • wilcock_steve steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkTwenties morris minor (@MarkTwenties) reported

    @virginmedia Well that went well. All day on 150 then WhatsApp and then being cut off because I couldn’t remember a password I gave you 25 years ago. Call sky and talk to a human being in 5 minutes. Virgin customer service is non existent

  • hugeblackballss A (@hugeblackballss) reported

    nobody asked but virgin media customer service is truly as low as it gets

  • Rich_Grove Rich Grove 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Rich_Grove) reported

    Any Virgin Media customers considering taking up the offer to upgrade the Tivo to a Virgin TV360 box for free don't do it. The 360 box is awful. Lacks any of the useful features the Tivo has and adds nothing of any real note. Calling it an upgrade surely breaks trade descriptions

  • CAKE_LlKE_GAGA cait (@CAKE_LlKE_GAGA) reported

    fix the internet or im going to shoot up a school @virginmedia

  • r_karim Rashed Karim (@r_karim) reported

    @virginmedia Twice again this month, my internet has been disconnected without my permission due to an incorrect disconnection request from a new customer.

  • acefaceaaron aaron yates (@acefaceaaron) reported

    @virginmedia I will just look into cancelling my contract never had any problem with anything when ¹

  • karencu57274828 cuzza💙 (@karencu57274828) reported

    @NoContextBrits @virginmedia Absolutely rubbish customer service. Always took nearly an hour to get to speak to anyone. They took nearly £300 out of my account without warning when I moved house which I had to wait a month to get back even though they’d already told me there was no penalty🤬

  • nicknogger Benny 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nicknogger) reported

    @NoContextBrits @virginmedia Vowed years ago to never use them again, spent half a day to an overseas call centre trying to spell my surname and postcode only for them to threaten me with legal nonsense because I moved to a property they couldn’t hook me up to. Worst company ever.

  • leclengine james (@leclengine) reported

    did virgin media just go down ffs

  • JadeC31 J∆DE🦖 (@JadeC31) reported

    @NoContextBrits @virginmedia Still not as bad as @UberUKsupport - their service is abysmal. They are scamming thieves too, keeping my money for an order I did not receive. **** #UberEats