Virgin Media outages and service status in Sheffield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 30, 11:33 PM GMT+1.
- Internet (70%)
- Wi-fi (20%)
- TV (10%)
The latest reports from users having issues in Sheffield come from postal codes S35 , S8 and S4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Wi-fi | 4 days ago |
|
Barnsley
|
Internet | 4 days ago |
|
Sheffield
|
Internet | 4 days ago |
|
Barnsley
|
Internet | 4 days ago |
|
Barnsley
|
Wi-fi | 6 days ago |
|
Sheffield
|
TV | 11 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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Sam (@samthompson98_) reported from Rotherham, EnglandSky sports red button not working with @virginmedia there’s a shock
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Paul David Phillips (@paul_phillips83) reported from Barnsley, England@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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Ian Naylor (@ianpnaylor) reported from Sheffield, England@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
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koko 🌻 (@Koko__Johnson) reported from Sheffield, EnglandVirgin Media have the worst customer service in the world
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GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported from Barnsley, England@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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🏴steve wilcock 🏴 (@wilcock_steve) reported from Barnsley, England@virginmedia is the email down again??
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koko 🌻 (@Koko__Johnson) reported from Sheffield, England@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Richard Gladwin (@rwgladwin) reported from Sheffield, England@virginmedia were there issues in S9 around 1020 this morning?
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john leesley (@JohnLeesley) reported from Sheffield, England@virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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Louis Romégoux (@RomegouxLouis) reported from Sheffield, England@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Martin Spiers (@martinaspiers) reported from Oughtibridge, England@virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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paul whittick (@whittickdiver) reported from Sprotbrough, England@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrmutherfukery (@Mrfutherfukery) reported@virginmedia @fanboyofnolan Yes, absolutely they do **** all even if you can actually get you speak to a person. Which is near impossible. Very bad company if you cancel your contract they call you in about 10 minutes 🤑🤑🤑🤑
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Chris (@Brutha_bear74) reported@virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you
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twocakesdakes (@2cakesdakes) reported@virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?
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Pro-Irish🇮🇪🍀🏴 (@IrishBlackOps19) reported@virginmedia The worse broadband company ever. I’ve been a customer for nearly 10 years and just lately the broadband is shocking. It looks like I’ll be going to a new company and never coming back to virgin.
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Stephanie 🇬🇧 (@stephiejmc) reported@virginmedia Hi telling me have see blueyonder account I can’t even rember that account so can’t eve. Sign in
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Al (@lexophile) reported@virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??
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hennii (@NathanH17475101) reported@virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things
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Simply Norwegian (@simplynorwegian) reported@virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??
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Kevin Clark (@kevinclarknw) reported@virginmedia Not good enough, I'm afraid. This is just the latest outage in recent weeks. The siuation appears to be getting worse, not better. We are paying for a service you are not providing and incurring additional costs through being unable to work from home.
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Joshua Oliver (@ashlet87) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies