Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Sheffield	TV	4 days ago
Barnsley	Internet	5 days ago
Rotherham	Internet	5 days ago
Barnsley	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Sam Watts (@SamWatt30745054) reported 7 seconds ago from Barnsley, England

  @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

• 
  Tom “Harlam” King (@HarlamTK) reported 1 minute ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  Richard Gladwin (@rwgladwin) reported 3 minutes ago from Sheffield, England

  @virginmedia were there issues in S9 around 1020 this morning?

• 
  Chris,,,, (@pidgpie) reported 4 minutes ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

• 
  Mark Bell (@67BLADE) reported 5 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

• 
  Tom “Harlam” King (@HarlamTK) reported 10 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Chris,,,, (@pidgpie) reported 20 minutes ago from Rotherham, England

  Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

• 
  Gary Steele (@steeleygash) reported 23 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  Reece Bryan (@ReeceBryan94) reported 32 minutes ago from Wombwell, England

  @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

• 
  Victims Voice (@victimsvoice73) reported 32 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  Victims Voice (@victimsvoice73) reported 35 minutes ago from Sheffield, England

  @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

• 
  Tom Clark (@Ray_Lennox) reported 35 minutes ago from Sheffield, England

  @virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks

• 
  Victims Voice (@victimsvoice73) reported 42 minutes ago from Sheffield, England

  @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 42 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  Ian Naylor (@ianpnaylor) reported 43 minutes ago from Sheffield, England

  @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

• 
  GAMING DRAGON (@GAMINGDRAGONUK) reported 49 minutes ago from Hoyland Nether, England

  @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

• 
  Alison Pearson (@pearson_alison) reported 49 minutes ago from Sheffield, England

  @virginmedia why is the red button not working I've paid for this service

• 
  Phil J (@TWO_Librans) reported 52 minutes ago from Sheffield, England

  @virginmedia Just want to lower my bill or cancel

• 
  koko 🌻 (@Koko__Johnson) reported 53 minutes ago from Sheffield, England

  @virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 60 minutes ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Caine Smith (@jasoncainesmith) reported 4 minutes ago

  @virginmedia pathetic service!! I thought Sky were bad but this is disgusting! You send a new box out to an 83 year old man and expect him to install it and when by miracle his son manages to do this you don’t activate it from your end!! Several calls and you

• 
  1836golf tour (@1836golftour) reported 5 minutes ago

  @virginmedia @VirginMedia_TV What part of your complaint has been logged & someone will contact you within 24 hours am I not understanding? Getting close to 72 hours now. You really are the lowest of lows for Customer Service. I guess everyone in The Philippines is asleep now!!!

• 
  Andy Sexton (@Andybedfordblue) reported 7 minutes ago

  @BigPaul91 @virginmedia Part of the reason I have just left along with shocking customer service trying to speak to people who don’t even speak English.

• 
  Mat ⚙️ (@NotEnoughTECH) reported 9 minutes ago

  @justarieldotcom @virginmedia AI happened. Then no one cared about the service as long as DD was paid on time.

• 
  dave towers (@daveyt1979) reported 10 minutes ago

  @virginmedia yet again tv is buffering but according to virgin media there are no issues in the Newcastle area Why oh why did I leave bt never had any issues with them !!!

• 
  entrustTMF (@entrustTMF) reported 16 minutes ago

  @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?

• 
  NWAKIBEYA (@_Nwakibeya1) reported 18 minutes ago

  @virginmedia @debbiecosway85 I’m having same issue, your services has deteriorated along the years.. the app don’t work, the website don’t work either.

• 
  Tariq Mahmood (@tariqm786) reported 19 minutes ago

  @virginmedia No.. I called at 14.35 and was told I’ll be sent a text message once fixed as there is an issue in the area.

• 
  ✫ Sharon Bellamy 🦖 (@socialshazza) reported 20 minutes ago

  I chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)

• 
  Dom Kane (@ClearlyOptional) reported 20 minutes ago

  @virginmedia - We pay a premium for your services and time and time again your service is down. thats us without access to a baby monitor, without access to baby health monitor - absolutely ridiculous. think it’s time for a change