Virgin Media Outage Report in Sheffield, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sheffield come from postal codes S5 , S35 , S21 , S13 , S9 , S1 and S8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 11 hours ago |
|
Sheffield
|
Internet | 2 days ago |
|
Sheffield
|
Internet | 3 days ago |
|
Rotherham
|
Internet | 4 days ago |
|
Chesterfield
|
Internet | 5 days ago |
|
Sheffield
|
Wi-fi | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Alison Pearson (@pearson_alison) reported from Sheffield, England@virginmedia why is the red button not working I've paid for this service
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandAnyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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GiinaGii 🐱 (@giinagii) reported from Sheffield, England@Condieflyy My virgin media went down this morning too 👀
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
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Richard Gladwin (@rwgladwin) reported from Sheffield, England@virginmedia were there issues in S9 around 1020 this morning?
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Jules Tee (@xjuewx) reported from Sheffield, England@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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Claire Stewart (@chococlaire77) reported from Sheffield, EnglandWell @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandVirginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Sam Millington (@cranworth791) reported from Rawmarsh, England@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandHere we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Peter Boardman (@peterboardman64) reported from Chesterfield, England@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Gary Steele (@steeleygash) reported from Barnsley, England@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
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🏴steve wilcock 🏴 (@wilcock_steve) reported from Barnsley, England@virginmedia is the email down again??
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Gooner (@TheG0000ner) reported from Chesterfield, EnglandIs there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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John Murphy (@John_murphy1) reported from Sheffield, England@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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Marc Riley (@Sheffield_Boy) reported from Sheffield, England@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Bond (@h_rbond) reportedInteresting (yet predictable) to hear how many other ppl have such major issues with @Virgin's shoddy @virginmedia. It's not a surprise given that I haven't got through a @zoom_us call w/video for weeks! They certainly aren't a service provider. It's more like day light robbery!
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PrinceIsLonely (@PrinceIsLonely) reported@FakeChloe_x @virginmedia Ik acc the worst i have the same
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steven gallacher (@stevengallacher) reported@virginmedia Didn't help.
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Rhys Caswell (@CaswellAlun) reported@virginmedia Absolutely give up with you Virgin, 8 just hope other new builds don't put you in as the main provider. Customer service shocking, resolution shocking, can't even give a call back, what do you do?
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🏁Ruth Maxwell-Hudson🏁 (@ruthm4x) reported@virginmedia Thanks but I never get replies from that number. Do you not have a live chat feature?
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Dom (@dom_taylor123) reported@virginmedia Still nothing. Still no speed improvement. Worst customer service and service going
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Tristan rozier (@Tristan_Rozier) reported@vinf_net @virginmedia Same on @SkyUK , awful. Using the bandwidth for sound no doubt! 🤔
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Low4 (@4lows) reported2 hours holding on phone for @virginmedia then cut off. Reason for call broadband speed 0.7 to 438 paying for 600. No service no communication why are they allowed to get away with it.
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Trevor Baddeley Mills (@fatpants2012) reported@virginmedia Yet no one has asked for my postcode or details? Hmmmm. This has been like this for weeks. Stop putting off trying to get me into your DM and help me look in to whats going on
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FakeChloe (@FakeChloe_x) reportedI 100% have the worst internet. If @virginmedia weren’t the only one to offer over 20mbps download speed, you know we’d have left by now.