Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Internet	2 days ago
Barnsley	Wi-fi	3 days ago
Sheffield	Wi-fi	4 days ago
Rotherham	Wi-fi	5 days ago
Chesterfield	Wi-fi	6 days ago
Barnsley	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Reece Bryan (@ReeceBryan94) reported 48 seconds ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  Sam Millington (@cranworth791) reported 3 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 6 minutes ago from Sheffield, England

  @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

• 
  Ian Naylor (@ianpnaylor) reported 7 minutes ago from Sheffield, England

  @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

• 
  Louis Romégoux (@RomegouxLouis) reported 11 minutes ago from Sheffield, England

  @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

• 
  Ben Brailsford (@benbrailsford) reported 15 minutes ago from Sheffield, England

  @virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬

• 
  Chris,,,, (@pidgpie) reported 18 minutes ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

• 
  Mrs c (@w47carr) reported 18 minutes ago from Barnsley, England

  @virginmedia why am h getting the message that my cable is broken

• 
  Barry Wilkinson (@millersfm2011) reported 19 minutes ago from Conisbrough, England

  @virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.

• 
  koko 🌻 (@Koko__Johnson) reported 20 minutes ago from Sheffield, England

  Virgin Media have the worst customer service in the world

• 
  Diane Caira (@diddles1970) reported 23 minutes ago from Sheffield, England

  @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

• 
  Peter Boardman (@peterboardman64) reported 24 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 32 minutes ago from Hoyland Nether, England

  And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....

• 
  Amanda Brightmore (@mandybaps1) reported 34 minutes ago from Sheffield, England

  @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

• 
  Amanda Brightmore (@mandybaps1) reported 40 minutes ago from Sheffield, England

  @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

• 
  Reece Bryan (@ReeceBryan94) reported 40 minutes ago from Wombwell, England

  @virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite

• 
  Chris,,,, (@pidgpie) reported 41 minutes ago from Rotherham, England

  Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

• 
  Amanda Brightmore (@mandybaps1) reported 53 minutes ago from Sheffield, England

  @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

• 
  Oli B (@olibrown77) reported 57 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  GiinaGii 🐱🌿 (@giinagii) reported 57 minutes ago from Sheffield, England

  @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam (@5amcoek) reported 2 minutes ago

  @virginmedia anyway to get an update on when my broadband will be fixed? Been almost 24 hours now with no service

• 
  Kate and her girls (@kateandhergirls) reported 2 minutes ago

  @virginmedia Your chat colleague already looked into it and was incredibly rude and basically said tough you’re an existing customer on a contract and we don’t help our loyal customers, just new ones 🙄

• 
  Jo (@joannetpjo) reported 5 minutes ago

  @virginmedia @lovelylisaj You are the worst company virgin media!

• 
  Amrit Phull (@Amrit_Phull) reported 7 minutes ago

  @virginmedia I have now received three seperate text messages saying the problem has been fixed, when it clearly hasn’t……..I’m still offline. Not only is your service terrible, you add to that deceptive and wrongful communication to your customers. I expect compensation

• 
  🌈 Lily and Penny (@Croston2Croston) reported 8 minutes ago

  @Pugsie1960 @flyabout7 Honestly what is it with these people? If they're not hacking your X or FB account they're sending scam emails. When that doesn't work they phone and tell you they're Henry from Virgin Media and your Internet is down. To quote Jim Royle Henry my a**e xxx

• 
  Adam Golightly (@Adam_Golightly) reported 9 minutes ago

  @virginmedia tactics again charging elderly mother in law £149 a month basic TV pack 1 hour on phone 2 sort tried sort own pack after 17 years with virgin kept on hold for another 30 mins before hanging up and didnt call me back. Disgusting company customer service practices.

• 
  Lotharemas (@Lotharemas) reported 10 minutes ago

  @virginmedia So how do i go about reporting an SNR upstream Area fault now? the forums have been shut down which always handled it before but now ive been stuck with this causing packet loss since early June.

• 
  Jan Hobbs (@CleanzineEditor) reported 10 minutes ago

  @virginmedia I've just sent a message & X told me there was a problem & my message would be saved. I'm hoping you receive it soon.

• 
  m a t t (@weyland76) reported 11 minutes ago

  .@virginmedia my TV box will not record anything. Every recording says "recording failed due to a technical issue" but I have no idea what that issue is?

• 
  sam (@5amcoek) reported 14 minutes ago

  @virginmedia anyway to get a proper update on the outage near me? Broadband has been off most of today and every fix just keeps getting delayed