Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Rotherham, Sheffield, and Chesterfield.

City	Problem Type	Report Time
Barnsley	Wi-fi	23 hours ago
Barnsley	Wi-fi	4 days ago
Rotherham	Internet	4 days ago
Sheffield	Internet	5 days ago
Chesterfield	Wi-fi	6 days ago
Barnsley	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Sam Watts (@SamWatt30745054) reported 59 seconds ago from Barnsley, England

  @virginmedia No it didn’t help, what is the score SL V England John

• 
  Claire Stewart (@chococlaire77) reported 2 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  Barry Wilkinson (@millersfm2011) reported 3 minutes ago from Conisbrough, England

  @virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 3 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  Oli B (@olibrown77) reported 4 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  Anita Whittaker (@summitsleap) reported 5 minutes ago from Conisbrough, England

  If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 6 minutes ago from Sheffield, England

  @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

• 
  Mark Bell (@67BLADE) reported 17 minutes ago from Barlborough, England

  @virginmedia I need to speak to customer services about a mis sold installation

• 
  GiinaGii 🐱 (@giinagii) reported 19 minutes ago from Sheffield, England

  @Condieflyy My virgin media went down this morning too 👀

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 21 minutes ago from Barnsley, England

  @virginmedia No it's always slow lately

• 
  Sam Millington (@cranworth791) reported 22 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

• 
  GiinaGii 🐱🌿 (@giinagii) reported 27 minutes ago from Sheffield, England

  @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

• 
  Louis Romégoux (@RomegouxLouis) reported 30 minutes ago from Sheffield, England

  @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

• 
  Paul David Phillips (@paul_phillips83) reported 35 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Terry Hague (@TezzaBelle88) reported 36 minutes ago from Sheffield, England

  I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia

• 
  Diane Caira (@diddles1970) reported 36 minutes ago from Sheffield, England

  @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

• 
  John Murphy (@John_murphy1) reported 48 minutes ago from Sheffield, England

  @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

• 
  Ian Naylor (@ianpnaylor) reported 55 minutes ago from Sheffield, England

  @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

• 
  Tom “Harlam” King (@HarlamTK) reported 55 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  GiinaGii 🐱🌿 (@giinagii) reported 56 minutes ago from Sheffield, England

  @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  skif’s (@MrEldricardo) reported 2 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt No. Bad idea. We had it. Went from £35 to £65 in 24 months.

• 
  Adrian Weale (@Edeaulx) reported 4 minutes ago

  Hey @VirginMedia, does an incomprehensible email and one desultory telephone call when I wasn't at home and therefore not in a position to answer the 'security' questions constitute your only effort to resolve my complaint reference C-1907261424?

• 
  mr b (@uxbridgeblade) reported 4 minutes ago

  @virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all

• 
  Mikey Molfessis (@mikey_mol) reported 5 minutes ago

  @virginmedia And you make it difficult to log a ticket. I called I. And your consultants say “we are aware of an issue” and leave it at that @Ofcom

• 
  . (@hk47_g) reported 6 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin Media must have the worst team n customer service everyone complaining about them recently lol

• 
  Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported 6 minutes ago

  @virginmedia we have sent back the equipment using the box provided. We have proof we sent it, spent an hour on the phone last week and receive another message saying we are being billed. Please sort it out this is very poor.

• 
  Sinead Nash (@nashs) reported 7 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  joe90 (@joper90) reported 12 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Go with zen internet, 15 years and zero issues . Don’t go with the big ones

• 
  James (@Surreycricfan) reported 12 minutes ago

  @virginmedia hi, how can I get my login for HBO max? I have TNT sports. Thanks

• 
  Paul Jones (@PaulFJonescom) reported 13 minutes ago

  @virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!