Virgin Media outages and service status in Sheffield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 2, 9:32 PM GMT+1.
- Internet (67%)
- Wi-fi (17%)
- TV (17%)
The latest reports from users having issues in Sheffield come from postal codes S5 , S35 , S21 , S13 and S9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 7 days ago |
|
Sheffield
|
Internet | 8 days ago |
|
Sheffield
|
Internet | 9 days ago |
|
Rotherham
|
Internet | 11 days ago |
|
Chesterfield
|
Internet | 11 days ago |
|
Sheffield
|
Wi-fi | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back
-
Victims Voice (@victimsvoice73) reported from Sheffield, England@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
-
Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
-
Reece Bryan (@ReeceBryan94) reported from Wombwell, England@virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful
-
Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
-
David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, England@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
-
Amy 🦉 (@Amy_1867) reported from Sheffield, England@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
-
Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
-
paul whittick (@whittickdiver) reported from Sprotbrough, England@virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!
-
simon parkinson (@parky1021) reported from Barnsley, England@virginmedia WiFi constantly dropping out. How do I fix this plz
-
Chris,,,, (@pidgpie) reported from Rotherham, England@virginmedia mandatory internet down again S65
-
Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
-
Leanne Rebecca (@leannerains) reported from Sheffield, England@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
-
Sam Millington (@cranworth791) reported from Rawmarsh, England@virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.
-
Tom Clark (@Ray_Lennox) reported from Sheffield, England@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
-
Mark Bell (@67BLADE) reported from Chesterfield, England@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
-
Barry Wilkinson (@millersfm2011) reported from Conisbrough, England@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
-
Claire Stewart (@chococlaire77) reported from Sheffield, EnglandWell @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
-
David JS Dawkes-Hall 💙 (@statto95) reported from Hoyland Nether, EnglandAnd the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
-
Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I need to speak to customer services about a mis sold installation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Céline (@Celineabira) reported@virginmedia I’m so done with you guys scamming me. My mobile data keeps switching off and it’s sooo slow !!
-
Monty Cristo 💜🌞 (@MontyCristo11) reported@MnRainer @VodafoneUK @GeorgeMonbiot Vodafone is only matched by the truly awful Virgin media for terrible service.
-
[Redacted] (@i11usive_man) reported@virginmedia Hi, we've had bad WiFi since the 9th July, since then I've gone onto online help, logged into the hub and tried resetting it several times. After that I called for help on the and the lady at the call centre said she booked a technician for today ....cont...
-
Baldy Bob (@pjmccready11) reported@Dastarre @virginmedia They're going to keep calling until you officially do as they say, that's how harassment works dave. The things I could tell you about how they operate would add to ur already growing concerns. Horrible company
-
[Redacted] (@i11usive_man) reported@virginmedia They told me it would be today between 8 am and 12pm, I waited in for the 4hrs and no one turned up. I called back and was told no one was booked. They have booked a tech now but waiting in all that time with still bad, intermittent or just not working WiFi is not on
-
AbandonedTrolley (@DaveP2611) reported@NotesOnAWhim @Craig_Pankhurst You've never used the Virgin Media streaming app if you think Sky Go is bad
-
Nav (@beingsixtyone) reported@virginmedia What awful internet service and even worse customer service. Pathetic.
-
Aaron Quinn (@Spacemans) reported@virginmedia Yes but nobody has been able to help. Will I be paying full price for my bill this month when I haven’t got all my services?
-
Stefanie Hayes (@Stefani11900269) reported@virginmedia Can you please arrange for someone to contact me from your UK call centre regarding our mobile account as the awful treatment from your foreign call centres has sent my husband into a bi polar episode.
-
[Redacted] (@i11usive_man) reported@virginmedia It's been a week now of WiFi dropping out, not working, the online help telling me every day to check back in 24hrs but not actually helping. Hopefully the tech turns up this time but this is bad service from VM. You've made getting help very difficult.