Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4 and S5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Mexborough, Sheffield, Rotherham and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Mexborough |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Sheffield |
TV | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Martin
(@martinbo1972) reported
from
Rotherham, England
@virginmedia Media! Awful talking to a call centre in another country!
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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TWR ✘
(@skintkidsdiscox) reported
from
Sheffield, England
@virginmedia internets having struggles help
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
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Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made
-
Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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Clare doyle
(@Claredo91857219) reported
from
Barnsley, England
@Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
-
🌻 𝒔𝒐𝒑𝒉 🌻
(@sophiechxx) reported
from
Hoyland Nether, England
@virginmedia According to ur website there aren’t any issues within my area so not only was I hung up on I was lied to as well. Now my password is apparently wrong and won’t let me change it on the website. Just wanna cancel the contract to be honest, no help whatsoever.
-
steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
-
Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
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Richard Hull
(@sonbaetaekwondo) reported
from
Sheffield, England
@virginmedia Small is not £8 for no better service
-
Ben Burkinshaw ⚔
(@sufcben) reported
from
Brampton Bierlow, England
@virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.
-
Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Wilkinson
(@JoanneW04054955) reported
@virginmedia There's no issues apparently they've sent another signal down and still not working
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Lesley Woolmer
(@LesleyWoolmer) reported
@virginmedia upgraded to M500. Since then Tivo has to be rebooted EVERYTIME! Normal? Help!
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Steve Deery
(@SteveDeery) reported
@virginmedia yes and as it's been happening over a few days I wouldn't have thought a service outage would have impacted it for 4 days sporadically, surely?
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Pulsing Lighting
(@BoneBurly) reported
@virginmedia Ok Il take a look, if it does not work, would you guys be able to help me?
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Luke Watson
(@LukeWatsonNYC) reported
@virginmedia I’m on my second Hub 3 with same problems - so don’t bother sending me a third and asking me to set it up AGAIN. Was promised a Hub 4 to try by customer service whose system error necessitated I call back to complete. The next guy I got refused and insisted I could only get a 3.
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🔞 Malthael 🔞
(@MalthaelBou) reported
@virginmedia All is fine now, took two hours for things to get sorted out, but, all is working again, looked to be a local outage as neighbours went off as well.
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Niall
(@NiallTaylor) reported
@virginmedia I’m yet to receive a reply honestly, this has to be the worst customer service ever
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matt
(@aquatic_reviews) reported
@virginmedia Hi, not sure you understand its me and 7 others on my street I have checked with, I have run the test on your website and it says something about further tests, I have run wired and wireless both show the same problem. The issue is with your network please raise a fault
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Charlotte
(@Charliehxnnah) reported
@virginmedia worst customer service. Found out on Thursday you ‘accidently’ cut off our WiFi and broadband , on the phone you said this would be back on within 72hrs and it’s been 3 days and still no WiFi. This should never have happened in the first place 😠
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Andy Happy New Year :□ :◇ {□} (WEAR IT)
(@AndyMFielder) reported
@biglesp @virginmedia Very odd that WiFi on the hub isn't working! If The WAN was down then your local network should still exist! Looks like a failed hub firmware update to me. #neveruseastockroutermodem