Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S8, S35, S13 and S4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 02/03/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, Barnsley and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomRotherham Wi-fi
United KingdomSheffield Total Blackout
United KingdomBarnsley Total Blackout
United KingdomBarnsley Internet
United KingdomSheffield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • tomstanny Tom staniforth (@tomstanny) reported from Sheffield, England

    @virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!

  • tomstanny Tom staniforth (@tomstanny) reported from Sheffield, England

    @rjm_53 @virginmedia Rod, @virginmedia talk shit pal

  • thurnscoe_boy 🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England

    @JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍

  • BarnsleyBotts James Bottomley (@BarnsleyBotts) reported from Barnsley, England

    Public service announcement. @virginmedia are by far the worst company I have ever dealt with

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Sheffield, England

    @virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere

  • tomstanny Tom staniforth (@tomstanny) reported from Sheffield, England

    @virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    @virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England

    @virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.

  • bethanwoollvin Bethan (@bethanwoollvin) reported from Sheffield, England

    @virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.

  • art_inspires Amy Carter (@art_inspires) reported from Sheffield, England

    @virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans

  • BarnsleyBotts James Bottomley (@BarnsleyBotts) reported from Barnsley, England

    @virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    @virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment

  • TheMrMcFarlane Julian McFarlane (@TheMrMcFarlane) reported from Sheffield, England

    A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp

  • Laurara31 Laur-Arghhh! 👻 (@Laurara31) reported from Sheffield, England

    @virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    @DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.

  • tomstanny Tom staniforth (@tomstanny) reported from Sheffield, England

    Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England

    @virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HasanLambat L A M B A T (@HasanLambat) reported

    @virginmedia service seems to be getting worse by the day. @CityFibre any good deals on??

  • WASP2145X wasptube1 (@WASP2145X) reported

    @virginmedia I n all your customers understand Virgin Media Engineers have been called n actively trying to resolve the issue, it's down where I am in Northamptonshire, just to make Virgin aware so far around 75% of the UK is affected, good luck n we hope you resolve it asap.

  • funwithkoda Koda Northover (@funwithkoda) reported

    @virginmedia have you tired tuning it off and back on? Total blackout tv, phone and Internet not working area 20

  • Vijay_Rajan1 Vijay (@Vijay_Rajan1) reported

    @virginmedia is so bad you can’t even check their website for outages?!

  • MakakarTTV Makakar #SoTFest (@MakakarTTV) reported

    @MthrOfChkns @virginmedia Looking at the tweets at the moment, so much hate! The poor sys admins will be running around waking everyone up to fix it.

  • Cantdefeatme_ $*** Thai🇯🇲🇨🇺(Nyash Neurologist) (@Cantdefeatme_) reported

    @virginmedia FIX UR WIFI BLUD

  • abdel112 Abdel (@abdel112) reported

    @sweetvictorypro @giffgaff @virginmedia Virgin tech support is shut and only open during business hours so who ever you talked to was not virgin

  • sweetvictorypro SweetVictoryProducts (@sweetvictorypro) reported

    @haroonshah7777 @BBmysteryman @virginmedia Spoke to tech support I was informed they are having issues accessing there system.

  • Chezneyrocks The_RealChezneyHawk (@Chezneyrocks) reported

    @virginmedia you're a joke. Fix yourself #virginmediadown

  • BBmysteryman Bob B (@BBmysteryman) reported

    @virginmedia my broadband and phone services are both down 😡😡😡 also some tv services are not working. Can’t get through to anyone on the phone to complain. This is not good enough !!! 🤬😡😡😡😡