Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Sheffield	Total Blackout	10 hours ago
Barnsley	Wi-fi	2 days ago
Barnsley	Internet	5 days ago
Barnsley	Wi-fi	6 days ago
Sheffield	Wi-fi	7 days ago
Rotherham	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  koko 🌻 (@Koko__Johnson) reported 25 seconds ago from Sheffield, England

  Virgin Media have the worst customer service in the world

• 
  Calming Chameleon (@Mashcat) reported 2 minutes ago from Sheffield, England

  @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

• 
  simon parkinson (@parky1021) reported 2 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 7 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia I can’t help with that. Good luck.

• 
  Victims Voice (@victimsvoice73) reported 7 minutes ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  Gooner (@TheG0000ner) reported 11 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 14 minutes ago from Sheffield, England

  @virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!

• 
  Louis Romégoux (@RomegouxLouis) reported 18 minutes ago from Sheffield, England

  @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

• 
  Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported 20 minutes ago from Brampton Bierlow, England

  @DysphasiaPV @virginmedia Product is good but customer service terrible

• 
  Phil J (@TWO_Librans) reported 21 minutes ago from Sheffield, England

  @virginmedia Just want to lower my bill or cancel

• 
  Helen-Claire Stone (@Helen_Claire71) reported 23 minutes ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 24 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  Adam (@tevowl9) reported 31 minutes ago from Brinsworth, England

  @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

• 
  Reece Bryan (@ReeceBryan94) reported 35 minutes ago from Wombwell, England

  @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

• 
  GiinaGii 🐱🌿 (@giinagii) reported 37 minutes ago from Sheffield, England

  @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 40 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  Barry Wilkinson (@millersfm2011) reported 45 minutes ago from Conisbrough, England

  @virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.

• 
  Paul David Phillips (@paul_phillips83) reported 45 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Helen-Claire Stone (@Helen_Claire71) reported 46 minutes ago from Sheffield, England

  @virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.

• 
  John Murphy (@John_murphy1) reported 51 minutes ago from Sheffield, England

  @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 6 minutes ago

  @virginmedia @1StaceyBowman Don’t waste your time Stacey. I’ve been waiting four days for a proper interaction with them and have sent four “private messages” as requested. They simply ask you to DM them to keep their atrocious service and your full complaint from public view.

• 
  charles Ψ (@devilsaviour_) reported 7 minutes ago

  @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

• 
  Luis Alvarez (@alvarezluisf) reported 8 minutes ago

  Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

• 
  simon withers (@KalEl_WBS) reported 11 minutes ago

  @virginmedia You never reply to messages! Why bother asking to send us a DM. Also what’s the confusion you mentioned?

• 
  Rob Cur (@NC20023) reported 12 minutes ago

  @O2 why oh why have you made it so damned difficult to login to my account now that Virgin Media are involved ! All I want to do is login to my account the old fashioned way without the need to check my email, return to the original page etc…..

• 
  🌈 Lily and Penny (@Croston2Croston) reported 19 minutes ago

  @Pugsie1960 @flyabout7 Honestly what is it with these people? If they're not hacking your X or FB account they're sending scam emails. When that doesn't work they phone and tell you they're Henry from Virgin Media and your Internet is down. To quote Jim Royle Henry my a**e xxx

• 
  pat (@wfc2000uk) reported 19 minutes ago

  @LutzSchueler @virginmedia we hade no broadband for 3 days or so no, my contract don’t run out till may, I need to cancel and get a more reliable service my with is terminal ill and , she needs the wi fi and the home service as matter for emergency’s,please could you help in this

• 
  Jon H (@JonHar1985) reported 20 minutes ago

  @virginmedia why the hell has my Internet been intermittent for over a week and after today was supposed to be the “fix” date, it’s now updated to say next week? Literally can’t work due it dropping out. Imagine there’s no compensation for you turning to **** though, hey?

• 
  Vikram (@VikramRajpara09) reported 21 minutes ago

  @virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.

• 
  Lisa (@LisaRacheal) reported 22 minutes ago

  @virginmedia As usual yous site says no issues. I’ve been waiting 10 mins on the live chat and still nobody has joined the chat after the bot phase