Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S8, S35, S13 and S4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, Barnsley and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Rotherham |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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🎙Carlo RedsReport van de Watering🎙
(@dutchieuk2009) reported
from
Barnsley, England
@virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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chris starkey
(@cstarkey12) reported
from
Barnsley, England
@virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bedford Hatter
(@Bedford_Hatter) reported
@virginmedia good morning, is there email issues across the network this morning. Receiving emails but can't send
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✨💎Jules💎✨💙
(@juliecason) reported
@virginmedia My husband checked and there is an issue. I need to work and just want to know when it will be sorted. Looks like I’m not the only person having issues.
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Smeep
(@FromtheGthrone) reported
@virginmedia guys, how the hell to i get in touch with your tech support!? My internet is messing up, meaning I'm losing work hours and your website tells me to post in the community? For £60 a month I want to speak to a human. Your phone number isn't even on the support page
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Neil Ashby
(@ashby44) reported
@virginmedia your broadband is down in TW16
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rebecca unthank
(@beccau24) reported
@virginmedia your customer service is utterly ridiculous and unacceptable I literally have to pay you more money because of your bloody mistake you told me that calls are recorded so you should flipping listen back on them I’m so glad that I cancelled
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Classico Marble
(@classicomarble) reported
@virginmedia Yet again it's not happening today!! 4th attempt and promises of an install. But this is one broken promise too many! Never, ever have I dealt with such appalling service. You should be ashamed of yourselves!!! You have no consideration for other people's time or patience.
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Bruce
(@Bruce43454388) reported
@virginmedia No it doesn't, with all the issues we have had the past 4 days, the Service page never seems to update to show known issues in your area. If applying for discount on the bill due to performance issues, does Virgin go by the Service page by any chance?
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Lauren Bywater
(@laurenbywater) reported
@virginmedia I've never known anything as poor from a company, I work for a company with millions and millions of customers who can contact the complaints department directly, I know this because I answer the phone in the complaints team. Moving to virgin was the worst decision.
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Aileen Hotchkiss
(@ajhotch) reported
@virginmedia is there magic trick to getting some customer service? Days trying to get help. No phone line or broadband this morning. Hours on hold only to be cut off. 😩
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Lackadaisical Hoenir
(@The_Cock) reported
@virginmedia All was fine until today. Rebooting the router and resetting the router does not fix these issues