Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.

City	Problem Type	Report Time
Sheffield	Wi-fi	18 hours ago
Rotherham	Wi-fi	1 day ago
Chesterfield	Wi-fi	2 days ago
Barnsley	Wi-fi	7 days ago
Barnsley	Wi-fi	9 days ago
Rotherham	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Victims Voice (@victimsvoice73) reported 1 minute ago from Sheffield, England

  @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

• 
  Alex (@alexwhit3head_) reported 6 minutes ago from Sheffield, England

  Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 9 minutes ago from Sheffield, England

  @virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!

• 
  Louis Romégoux (@RomegouxLouis) reported 14 minutes ago from Sheffield, England

  @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

• 
  Barry Wilkinson (@millersfm2011) reported 15 minutes ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  Adam Hutt 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SBOmad) reported 19 minutes ago from Swinton, England

  @virginmedia Broadband went back down for me around 16:30 and no internet etc and like others your website is still failing

• 
  GAMING DRAGON (@GAMINGDRAGONUK) reported 24 minutes ago from Hoyland Nether, England

  @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

• 
  Anita Whittaker (@summitsleap) reported 28 minutes ago from Conisbrough, England

  @virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct

• 
  Calming Chameleon (@Mashcat) reported 28 minutes ago from Sheffield, England

  @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

• 
  Sam Watts (@SamWatt30745054) reported 31 minutes ago from Barnsley, England

  @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

• 
  Amanda Brightmore (@mandybaps1) reported 31 minutes ago from Sheffield, England

  @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

• 
  Mark Bell (@67BLADE) reported 33 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Mark Hewitt (@Hi1mMark88) reported 33 minutes ago from Sheffield, England

  @virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information

• 
  Tom “Harlam” King (@HarlamTK) reported 34 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 35 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia I can’t help with that. Good luck.

• 
  John Murphy (@John_murphy1) reported 39 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 41 minutes ago from Sheffield, England

  @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

• 
  Tom “Harlam” King (@HarlamTK) reported 52 minutes ago from Wombwell, England

  @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

• 
  Victims Voice (@victimsvoice73) reported 53 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported 55 minutes ago from Brampton Bierlow, England

  @DysphasiaPV @virginmedia Product is good but customer service terrible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Danks (@thedazdanks) reported 6 minutes ago

  @virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?

• 
  MachineGunLukey (@MachineGunLuk3y) reported 6 minutes ago

  @virginmedia will I get compensation from you for being down ? …… I work from home and you are now costing me money for every hour you are down ?

• 
  The Way We Will Be (@TheWayWeWillBe) reported 11 minutes ago

  @virginmedia so cross with you again today Not only is the broadband up and down as usual (but tests show fine) but you won’t allow me to log in from my Apple Mac and you won’t allow me to update parental controls Useless

• 
  DEAN SUPPORT (@Dean_Xyber1) reported 16 minutes ago

  @lukewarm14 @O2 @virginmedia I can help send me a DM

• 
  jason (@Jason29wctb) reported 16 minutes ago

  Thanks to the VM staff on here for all the attempted help , found me first text on this broadband fault and it was January 2021 , disconnection next month off to get working internet ,VM needs to stop concentrating on speed and fix lack of quality @virginmedia

• 
  Claire Branscombe (@DjClaireb) reported 18 minutes ago

  @virginmedia any reason why we have constant buffering issues on all HD channels at all? Primarily sky sports and More 4. Have checked our status and all good. Unable to watch the Hundred ticket today as it freezes

• 
  Ken Quinn (@Quinny1808) reported 18 minutes ago

  @trapdoor456 @virginmedia I have had You Fibre for 2 1/2 years and had no issues

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GeordieNeilo) reported 22 minutes ago

  @virginmedia YOUR SERVICE IS ******* ****!!!!!

• 
  James Durrant (@je_durrant) reported 23 minutes ago

  @coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad

• 
  Centre Right (@RayGoose237513) reported 28 minutes ago

  @Szlater2 This happens with loads companies I.e AA- Virgin Media-Pet Insurance companies being a loyal customer is not worth it like youst to be they rely on people just renewing rather than shop around