Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S2, S5, S6, S7 and S8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 02/17/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Chesterfield, Sheffield, Rotherham and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomChesterfield TV
United KingdomSheffield Phone
United KingdomBarnsley Internet
United KingdomSheffield Internet
United KingdomRotherham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England

    @virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!

  • EmmaBodley1 Emma Bodley (@EmmaBodley1) reported from Sheffield, England

    @virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡

  • TheMrMcFarlane Julian McFarlane (@TheMrMcFarlane) reported from Sheffield, England

    A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp

  • bethanwoollvin Bethan (@bethanwoollvin) reported from Sheffield, England

    @virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.

  • tomstanny Tom staniforth (@tomstanny) reported from Sheffield, England

    @rjm_53 @virginmedia Rod, @virginmedia talk shit pal

  • BarnsleyBotts James Bottomley (@BarnsleyBotts) reported from Barnsley, England

    @virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    @DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.

  • Louisenurse Louise Robinson (@Louisenurse) reported from Sheffield, England

    @virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!

  • jack_and_hardy DaddyWolf (@jack_and_hardy) reported from Maltby, England

    @virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England

    @virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful

  • tomstanny Tom staniforth (@tomstanny) reported from Sheffield, England

    @virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001

  • BarnsleyBotts James Bottomley (@BarnsleyBotts) reported from Barnsley, England

    Public service announcement. @virginmedia are by far the worst company I have ever dealt with

  • art_inspires Amy Carter (@art_inspires) reported from Sheffield, England

    @virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.

  • JohnLawArt John Law (@JohnLawArt) reported from Mexborough, England

    @virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment

  • Laurara31 Laur-Arghhh! 👻 (@Laurara31) reported from Sheffield, England

    @virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fixerfix_ fixer (@fixerfix_) reported

    Had my talk with #Virginmedia better service now its all a waiting game and hope they do as they say. It all documented and calls are recorded. If I don’t get my deal I will take it further @virginmedia

  • JankaZnamka Janka Znamka (@JankaZnamka) reported

    @virginmedia Thank you. I have hub 4 which is like a cube shape with one led light that goes around the hub and it is solid. Devices report the problem of being connected to the router but router not connected to the internet. Few times i've restarted it ,it connected then dropped after 10min

  • lorraineb lorraine (@lorraineb) reported

    @virginmedia WiFi been down since 4am in Glasgow. My virgin media site timing out too.

  • carolgladwin Carol Gladwin (@carolgladwin) reported from Nailsea, England

    @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

  • Scott_L94 Scott (@Scott_L94) reported

    @virginmedia same as everyone else. Your broadband is down. No one can connect to WiFi, and I am not getting internet via Ethernet either. However I am not going to ask for support because I know it’s a case of waiting for you to fix it. Just stop asking people to reset routers for no reason

  • ChrisMclean90 Chris McLean 🐜 (@ChrisMclean90) reported

    @bencollinsuk @virginmedia Internet down across the uk this morning and virgin are still trying to pass people over to tech support. Absolute joke.

  • DomAnderson87 Dom Anderson (@DomAnderson87) reported

    @virginmedia Thank you. This was actually a joke to wind up my friend but I am eminently aware that it is now me who looks like an idiot. Thanks for the speedy response, if this is how good you are I might even ditch sky myself 👍🏽

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia I've woken up to no Internet service at all, again

  • CptLuckyy CptLuckyy (@CptLuckyy) reported

    @virginmedia Still having problems

  • djslicuk Ricardo (@djslicuk) reported

    @virginmedia Broadband services have been down since Friday night/ Saturday morning. Had a tech out last night and checked all wiring internally. Rebooted super 4 it will connect and work for 5 mins and stop working. Checked the cabinet using his meter and the it seem to be low signal