Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S5, S2, S1, S6 and S7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
TV | |
| Barnsley |
Internet | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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Sylvia
(@slivaugh51) reported
from
Brampton Bierlow, England
@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Mike Hull
(@MikeHull2u) reported
from
Holmesfield, England
Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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Adam Hawksworth
(@AHawksworth1) reported
from
Barnsley, England
Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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darren roddis
(@darren_roddis) reported
from
Treeton, England
@virginmedia problems in the s60 area no internet and tv
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Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Fatyol
(@IstvanOFatyol) reported
@virginmedia Yes, there is an issue in my area...for 4 weeks now! London W3. No internet service at all!Your only communication to the clients is "Virgin Tower down, engineers are working to fix the problem". The same excuse for 4 weeks now!
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Chris Smith
(@ChrisMDSmith79) reported
@virginmedia It was slow and sluggish to login.
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Ahron Asghar
(@AhronAsghar) reported
@virginmedia No the team can not give me a straight answer. They apologise for not turning up and reschedule and yet again no one turns up. The house has never had broadband but both the neighbours have virgin without any issues. Why is mine an issue?
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Ryan magill
(@Ryanmagill13) reported
Is it just me or is anyone else in Northern Ireland having problems connecting to VIRGIN MEDIA 2 for the Derby semi finals at shelbourne park tonight ???
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Richard Sweet
(@Richard89117463) reported
@virginmedia I am experiencing the worst customer service I have ever received in my life. Miss sold a package and 3 failed call backs later I am now being told I have to pay an early termination fee within my cooling off period. I have also been refused a manager multiple times
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.
(@wr_ghty) reported
@goldywankanobi @virginmedia So frustrating, left as BT was shite and the current offers from virgin seem good in comparison but I’ve been blown away by how poor the service has been. Half hearted and shoddy. Sent me a box of stuff I can’t install and can’t get an engineer here for love nor money
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Mike G
(@MGoose005) reported
@virginmedia Not working. No dial tone. Message on phone says "Please check line cord". Please advise.
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Yakub
(@likethefood) reported
Hi @virginmedia, we just set up our Hitron router and the DS light is blinking green and has been doing so for several hours with no wifi. Customer service rep told me that our MAC address needs to be enabled. Can you please help? We need wifi to sort out our uni work
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Richard ramsay
(@richardiramsay) reported
@virginmedia can you tell me what’s included on a Oomph 5GB SIM please. Tried to Google and log in but website is not working
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Daley Parking
(@daley_parking) reported
@virginmedia Oh that’s fine by me - it won’t be me losing service if it gets tampered with any further.