Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Barnsley, Rotherham, Sheffield, and Mexborough.

City	Problem Type	Report Time
Chesterfield	TV	14 hours ago
Barnsley	TV	20 hours ago
Barnsley	TV	20 hours ago
Rotherham	TV	20 hours ago
Sheffield	TV	20 hours ago
Barnsley	TV	20 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Mark Bell (@67BLADE) reported 3 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

• 
  Victims Voice (@victimsvoice73) reported 5 minutes ago from Sheffield, England

  Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

• 
  Diane Caira (@diddles1970) reported 9 minutes ago from Sheffield, England

  @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

• 
  adam (@Adz_lufc) reported 14 minutes ago from Wentworth, England

  @virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 16 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  GiinaGii 🐱🌿 (@giinagii) reported 16 minutes ago from Sheffield, England

  @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 16 minutes ago from Hoyland Nether, England

  @virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??

• 
  Victims Voice (@victimsvoice73) reported 20 minutes ago from Sheffield, England

  @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 25 minutes ago from Sheffield, England

  @virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 37 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  Amanda Brightmore (@mandybaps1) reported 40 minutes ago from Sheffield, England

  @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

• 
  Chris,,,, (@pidgpie) reported 40 minutes ago from Rotherham, England

  @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

• 
  john leesley (@JohnLeesley) reported 43 minutes ago from Sheffield, England

  @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

• 
  Paul David Phillips (@paul_phillips83) reported 44 minutes ago from Barnsley, England

  @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

• 
  Reece Bryan (@ReeceBryan94) reported 44 minutes ago from Wombwell, England

  @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

• 
  Tom “Harlam” King (@HarlamTK) reported 50 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  simon parkinson (@parky1021) reported 51 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  Helen-Claire Stone (@Helen_Claire71) reported 51 minutes ago from Sheffield, England

  @virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.

• 
  Sam Millington (@cranworth791) reported 55 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 59 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean (@DSB4454) reported 7 minutes ago

  @virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell

• 
  G Strachan (@Forcegayle) reported 8 minutes ago

  @rilf07 @rebhalp @virginmedia Their social media account posts are never about currently what is happening now. It's terrible.

• 
  STEM by STM (@STEMbySTM) reported 10 minutes ago

  @virginmedia How would any vm customer without twitter know there's an issue when the online system checker either can't find your account or simply doesn't work? Awful customer service.

• 
  Mr Nash (@Nasher6328) reported 11 minutes ago

  @virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;

• 
  Trisha (@AnnyTrish) reported 12 minutes ago

  @virginmedia All channels are scrambled. So that means any scheduled recordings will be useless. Zero info on the VM app. All you get is - sorry, please try again later. No help, no information, no nothing!

• 
  Jo (@pilome2) reported 16 minutes ago

  @5IMON_ @virginmedia Exactly the same here in Glasgow. I can watch youtube on the app. Hopefully they get a finger out and fix it.

• 
  ross paterson (@praetorian1369) reported 17 minutes ago

  @virginmedia well tv still down, but was able to watch it online through virgintvgo app....NOW this has stopped.....getting worsew

• 
  Shaun Wren (@Shaun_Wren) reported 18 minutes ago

  I’ve had zero TV signal since before lunchtime @virginmedia and was wondering if you’re going to actually sort it out and as a gesture of good faith knock money off this months bill

• 
  Stevie (@molwins) reported 22 minutes ago

  @virginmedia Shocking service lately !! Glad I only have 2 months left!

• 
  Stump Wars (@StumpWars) reported 22 minutes ago

  @virginmedia How long are the disconnection problems going to last today Ty.