Virgin Media

Virgin Media Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S35, S13, S4, S5 and S2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheffield, England 01/23/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomSheffield Wi-fi
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomRotherham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • SuperFlySimon Simon Burkinshaw (@SuperFlySimon) reported from Sheffield, England

    @virginmedia why should I have to pay when I’m not being able to use the service I pay for

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    @virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.

  • sufcben Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia No internet for 6 weeks as a new customer and was told an engineer would be coming today only to be told there’s no appointment been made

  • Claredo91857219 Clare doyle (@Claredo91857219) reported from Barnsley, England

    @Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol

  • sufcben Ben Burkinshaw ⚔ (@sufcben) reported from Brampton Bierlow, England

    @virginmedia Just that an engineer would be out today to fix the problem only to be told that this was not the case.

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before

  • Mashcat Karma Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service

  • skintkidsdiscox TWR ✘ (@skintkidsdiscox) reported from Sheffield, England

    @virginmedia internets having struggles help

  • nathandainty Nathan Dainty (@nathandainty) reported from Sheffield, England

    @sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia Mobile never had it before

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.

  • sonbaetaekwondo Richard Hull (@sonbaetaekwondo) reported from Sheffield, England

    @virginmedia Small is not £8 for no better service

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.

  • w47carr Mrs c (@w47carr) reported from Barnsley, England

    @virginmedia are you aving problems with ITV channel mines gone off in the s70 area

  • martinbo1972 Martin (@martinbo1972) reported from Rotherham, England

    @virginmedia Media! Awful talking to a call centre in another country!

  • sophiechxx 🌻 𝒔𝒐𝒑𝒉 🌻 (@sophiechxx) reported from Hoyland Nether, England

    @virginmedia According to ur website there aren’t any issues within my area so not only was I hung up on I was lied to as well. Now my password is apparently wrong and won’t let me change it on the website. Just wanna cancel the contract to be honest, no help whatsoever.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • whyk78 Yasin (@whyk78) reported

    @Jatsingh7 @virginmedia I know this feeling Jat. Piss poor service I’m tearing me hair out!

  • Lego_2_Lets_Go Ryan Cuzen (@Lego_2_Lets_Go) reported

    Irish countryside - 1 @virginmedia’s mobile network - 0 #roamingbutwontroam #CustomerExperience #zeronetwork

  • greencoatboy James Kemp (@greencoatboy) reported

    So, @virginmedia why don't you just have a number I could call up and eventually speak to a human who has their full attention on my issue? The poor chap on the end of the chat has five other customers to deal with. It's terrible customer service, anti-service.

  • jay28453803 JAY (@jay28453803) reported

    @virginmedia how do I cancel my account. I refuse to speak to anyone else on the phone how else can I cancel?

  • JorgeJoanTW JorgeJoan 🏳️‍🌈 (@JorgeJoanTW) reported

    @virginmedia I have been on hold for 35 minutes. Before that, 1h of hold. Last WhatsApp message 2 hours ago, no further replies. I just want to cancel my contract, and it's viciously difficult. I will be making a formal complaint both to Virgin Media and the independent adjudication

  • hotdogbetty Sarah (@hotdogbetty) reported

    @virginmedia 55 mins into the man’s break the chat reset and started again from scratch asking me all the security questions, my name etc. now back to waiting for retention team AGAIN which I’ve been doing now for nearly 8 hours. Terrible service

  • PThrale Pete Thrale (@PThrale) reported

    @yh2rdw4nhw @virginmedia I’ve gone with Vodafone and I’m much happier I might not have 10000mb download speed but if it goes down it also has a dongle with mobile data so it uses that #Vodafone

  • stitges Stephen Johnstone (@stitges) reported

    @virginmedia After two weeks and no broadband, finally I get an engineer appointment. Tomorrow between 4-7. Then a text message to say he can come earlier! Today between 4-7. Amazing. Except it’s 19.15 and he hasn’t appeared yet. Your service sucks. Seriously

  • MikeWaxman1 Mike Waxman (@MikeWaxman1) reported

    @virginmedia The question is, do I try starting over or do I just wait for this email to arrive sometime never?

  • SilverFrill Silver Frill 💃 (@SilverFrill) reported

    Problems. Your call handler then says phone back next month to cancel Virgin then. @virginmedia expect our cancellation call as advised by your call handler 👍