Virgin Media Outage Report in Sheffield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sheffield come from postal codes S7, S8, S35 and S13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, Barnsley and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Chesterfield |
Internet | |
| Rotherham |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Barnsley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
-
Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
-
GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
-
-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
-
Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
-
Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
-
GAMING DRAGON
(@GAMINGDRAGONUK) reported
from
Hoyland Nether, England
@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
-
koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
-
GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
-
Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
-
koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
-
Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
-
GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
-
Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
-
adam
(@Adz_lufc) reported
from
Wentworth, England
@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
-
Martin Spiers
(@martinaspiers) reported
from
Oughtibridge, England
@virginmedia That would appear only to relate to your services? I'm not a customer (except via 02).
-
Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
-
Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
-
Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
-
Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
lady up a ladder
(@Glynis_Labrum) reported
@virginmedia Top service so far , merry Christmas x
-
Jonathan Pipe
(@pipey59) reported
@virginmedia No probs ! Just weird as we had same problem with charger for other phone we had through yourselves on contract and charger got replaced ! Never mind will buy new ione !!
-
Jude
(@Jude03401420) reported
@virginmedia I'm all ready given time more than 24h You know, now my child in the school emergency school trying to contact my number number it not in the service they have to contact to second alternative number for the emergency
-
Tim
(@timashton1979) reported
@virginmedia Yes, I raised 1 complaint with an agent, spoke to a 2nd agent who informed me that a complaint hadn't been logged, nor was there a recocord of the conversation, which as we both know is contrary to your legal obligations. which is why I say #corrupt and #ofcom should be aware
-
Kerrie 🇬🇧
(@Kerrie2k_) reported
@virginmedia Sorry if I seemed a bit rude before.
-
kasey b
(@kaseyb03439912) reported
@virginmedia what the actual **** is up with you’re wifi? I can’t even access the link to see if it’s an area connection problem! Tell me if it’s down in south Oxfordshire as you’re ******* route won’t work with my o2.
-
FM Rasher
(@FmRasher) reported
@virginmedia - my broadband is down and conveniently I can’t log an issue if eligible for compensation. I’m a home worker and need the internet!
-
Mark Arnott
(@Arni_UK) reported
@virginmedia fibre internet access was down 1 hour. Bournemouth BH9 1en. Router rebooted - no joy - then service restored after waiting
-
Gallery Antiques, Vintage and Collectables
(@galleryantiques) reported
@virginmedia Virgin CS promised to call me back today at 1pm, no one has bothered to, makes me feel like a non valued customer, especially as I have been a loyal customer over 20 years.
-
Simon Lee
(@smoon_lee) reported
@KenyonPhill @virginmedia Yeh, this is why at times I just prefer to self-host stuff, Least I can fix it when it has an issue over outsouring it.