Virgin Media Outage Report in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, and Barnsley.

City	Problem Type	Report Time
Sheffield	Internet	5 days ago
Sheffield	Internet	6 days ago
Sheffield	Internet	7 days ago
Rotherham	Internet	9 days ago
Chesterfield	Internet	9 days ago
Sheffield	Wi-fi	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Richard Gladwin (@rwgladwin) reported 22 seconds ago from Sheffield, England

  @virginmedia were there issues in S9 around 1020 this morning?

• 
  Alison Pearson (@pearson_alison) reported 27 seconds ago from Sheffield, England

  @virginmedia why is the red button not working I've paid for this service

• 
  Gooner (@TheG0000ner) reported 2 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 6 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  Gary Steele (@steeleygash) reported 10 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  Mrs c (@w47carr) reported 14 minutes ago from Barnsley, England

  @virginmedia why am h getting the message that my cable is broken

• 
  Phil J (@TWO_Librans) reported 16 minutes ago from Sheffield, England

  @virginmedia Just want to lower my bill or cancel

• 
  Victims Voice (@victimsvoice73) reported 21 minutes ago from Sheffield, England

  Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

• 
  Jules Tee (@xjuewx) reported 24 minutes ago from Sheffield, England

  @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

• 
  GiinaGii 🐱 (@giinagii) reported 25 minutes ago from Sheffield, England

  @Condieflyy My virgin media went down this morning too 👀

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 26 minutes ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

• 
  Chris,,,, (@pidgpie) reported 39 minutes ago from Rotherham, England

  Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 39 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  John Murphy (@John_murphy1) reported 41 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  Oli B (@olibrown77) reported 42 minutes ago from Sheffield, England

  @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

• 
  John Murphy (@John_murphy1) reported 48 minutes ago from Sheffield, England

  @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

• 
  Chris,,,, (@pidgpie) reported 52 minutes ago from Rotherham, England

  Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 54 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  Diane Caira (@diddles1970) reported 56 minutes ago from Sheffield, England

  @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

• 
  Chris,,,, (@pidgpie) reported 57 minutes ago from Rotherham, England

  Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mirdizzle (@FrankMirdad) reported 4 minutes ago

  @funkyphil @virginmedia Seems to be a recurring theme in all the tweets I've read, there's clearly an issue as I'm constantly dropping packets out of the blue or having MS spikes in excess of 7000, yet no information from Virgin as to any form service issues, been the same for about 4 days now.

• 
  ben (@dulsxn) reported 12 minutes ago

  @virginmedia no issues with my router or in the area

• 
  Andrew McKellar (@andymck100) reported 13 minutes ago

  @virginmedia After all, you’re providing the service.

• 
  ac (@andychristie999) reported 16 minutes ago

  @skytv @virginmedia Gordon the sales representative was fantastic he was honest and transparent I would definitely recommend @skytv for his customer service skills !! hopefully someone customer care team could sort the refer a friend out

• 
  Christopher Green (@CDGreen22) reported 20 minutes ago

  Hi @virginmedia seeing packet loss in the Manchester area 30%-45% packet loss inbound on various services (Teams, Zoom, XBL, etc). Using VPN I get no packet loss - disable VPN packet loss. No service issues reported on the status page.

• 
  Sabine Reimer (@SabineReimer) reported 20 minutes ago

  @virginmedia I can't send any emails out today in north London. Any known issues?

• 
  Freshers (@MFreshers1) reported 21 minutes ago

  @virginmedia Yes, after 16hrs someone told me that the issue should be sorted by 1500hrs today. It isn't. I can't be bothered to sit on another 16hr chat to try and sort it, if you want to speak to me I'm happy for you to dm me, I won't hold my breath.

• 
  vaughanME (@noiremmanuel) reported 22 minutes ago

  @virginmedia Nope… nothing!! This only started when I upgraded to 1gb fibre. This cannot be this bad… I mean I have problems but for the second day running I have been on hold for over 30 mins!!

• 
  Colin Forbes (@forbes41) reported 22 minutes ago

  @virginmedia It’s a virgin media router, she has cancelled her account now. Trying to scam people into additional costs on their bill when they don’t need it is a shocking way to treat your customers

• 
  Andy Gardner (@AndyG1508) reported 23 minutes ago

  @virginmedia Hi I rang up about a change of address earlier this week, and your service is getting switched on in my new address tomorrow, just wanted to make sure everything is ok