Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Barnsley, Rotherham, Sheffield, and Mexborough.

City	Problem Type	Report Time
Chesterfield	Wi-fi	8 hours ago
Barnsley	Internet	16 hours ago
Rotherham	Internet	5 days ago
Barnsley	TV	6 days ago
Sheffield	E-mail	7 days ago
Sheffield	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Sam (@samthompson98_) reported 1 minute ago from Rotherham, England

  Sky sports red button not working with @virginmedia there’s a shock

• 
  Victims Voice (@victimsvoice73) reported 1 minute ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  Chris,,,, (@pidgpie) reported 4 minutes ago from Rotherham, England

  @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

• 
  Mark Bell (@67BLADE) reported 8 minutes ago from Barlborough, England

  @virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.

• 
  Richard Gladwin (@rwgladwin) reported 12 minutes ago from Sheffield, England

  @virginmedia were there issues in S9 around 1020 this morning?

• 
  Victims Voice (@victimsvoice73) reported 15 minutes ago from Sheffield, England

  Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

• 
  Mr Riddlesworth (@mrriddlesworth) reported 16 minutes ago from Rotherham, England

  @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 16 minutes ago from Hoyland Nether, England

  @virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??

• 
  Tom “Harlam” King (@HarlamTK) reported 16 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  V-Bull (@VanceBulla) reported 17 minutes ago from Brampton Bierlow, England

  @virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service

• 
  Gary Steele (@steeleygash) reported 18 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  Angelina Perrett (@liaryredhead) reported 24 minutes ago from Sheffield, England

  @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

• 
  Sam Millington (@cranworth791) reported 25 minutes ago from Rawmarsh, England

  @virginmedia Yeah that’s fine, or just a phone number / person to deal with? It’s my parents business and they have their property engineers coming out to view the issue on Monday. I assume they will be in touch themselves regarding the issues. Luckily it’s just rain water, and not sewage.

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 27 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  Prof Maddy Arden (@maddyarden) reported 39 minutes ago from Sheffield, England

  @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

• 
  Reece Bryan (@ReeceBryan94) reported 40 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  Yorkshire Chuff (@YorkshireChuff) reported 41 minutes ago from Sheffield, England

  Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 43 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  Mark Bell (@67BLADE) reported 54 minutes ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

• 
  Mark Bell (@67BLADE) reported 60 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kathy Miller (@KathyMi25429227) reported 5 minutes ago

  @virginmedia @Ofcom Will anyone ever do anything about Virgin's appalling customer service? Asking...just asking 27 minutes on hold n counting. Not ok

• 
  Claire Fox (@foxclaire1973) reported 6 minutes ago

  @virginmedia I need help because I have someone that has used my address to set up virgin the box is here and are 6 letters I have spoke to someone but they do not believe me that the person does not live at the address what can I do

• 
  JFT97 (@Mr_ITellYah) reported 6 minutes ago

  Fk me this #virgin360 box is horrendous. Why the fk did @virginmedia change from the Tivo box that was perfect. I hatr this 360 box, it’s sooooo ****!!!!! 🤬

• 
  Harry Kryshna (@harry_kryshna) reported 6 minutes ago

  @BBCBreakfast @virginmedia customer service is still atrocious.

• 
  Dave (@UK_DC_One) reported 8 minutes ago

  That new @virginmedia upgrade, my advice to anyone thinking about it, DON'T DO IT!! We've had nothing but problems in our house with the WiFi since, especially in hot weather, it cuts out and drops out. Nothing but connectivity issues. It's awful. Router getting red hot constantly Helpline no use So what is the problem Virgin Media? When this was set up, your engineer assured us there would be no issues. Router checked, brand new boxes installed, so why is this happening? Seriously thinking of cancelling my contract because I'm not getting the help or service im paying for right now

• 
  NataliaWilson92 (@NataliaKallai) reported 9 minutes ago

  @virginmedia can you tell me why I had one of your employees hang up on me abruptly today after speaking to me like utter rubbish when I confirmed I would be cancelling my contract. Complete and utter obnoxious ignorance.

• 
  d f (@ToddCoxeter) reported 10 minutes ago

  @Shiv_who_burns @virginmedia Rude, no? I swear that, for Virgin, mumbling in accents in a noisy call centre is a deliberate tactic. Anyhow. I switched to basically a business broadband. It's both a bit dear, and cheaper than those pirates.

• 
  Flaitheas 🇮🇪 (@M4817211887561) reported 13 minutes ago

  @EoinLenihan Those who provide cover for evil, are evil. I include the dangerous fifth columnists in RTE, Virgin Media and the newspapers in that cohort. They must all be held to account, they must all pay for the terrible terrible damage they are willfully doing.

• 
  ten street KINGO👽 (@kwestfanclub) reported 14 minutes ago

  @Stsantek @virginmedia Hello, i work in the industry, as bad as Virgin are, and they are bad, the responsibility is the EE salesmen who placed the order without knowing your termination charge, whenever signing up i check for things like this so things like this dont happen.

• 
  Dan Worley (@worleyyy) reported 19 minutes ago

  @Ofcom @virginmedia I am glad to see you get your come uppence. Im still trying to leave you after a full year of terrible low speeds. Trying to force me into paying a leaving fee of £400 even though you do not provide a proper service. @Ofcom what do I do??? I'm fed up of poor service.