Virgin Media Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2, S13, S4, S5 and S35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Mexborough, Sheffield, Rotherham, Chesterfield and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Mexborough |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet | |
| Sheffield |
TV | |
| Chesterfield |
Internet | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
Public service announcement. @virginmedia are by far the worst company I have ever dealt with
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
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Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DeFi Dale!
(@mrdalesteel) reported
@virginmedia Media. My phone doesn't work. Never has. What gets me is this guy who hung up has my number. He could of rang back. But never did. So clearly you got a really **** employee there.
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LJM
(@CastlleRock59) reported
@virginmedia Completely unacceptable response in less that 12 hours since complaint sent via web form. Written in broken English and complaint not addressed but will be closed if I don’t call in How do I escalate this @virginmedia @cisas
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Callum Patterson
(@CalPatterson_) reported
@virginmedia wanna cry why’s itv2 not working? Just want to watch #loveisland
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Sallyann LDee
(@LawsonSallyann) reported
@virginmedia Thank u. Even 1 pod would be a benefit but I’ve been waiting 10 days & I’m not even convinced the first 1 has been ordered. yr helpline remained dead yesterday. Experience of Virgin so far has been incredibly poor & disappointing. I’ll try WhatsApp. Is it automated or manned plse
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sheepgirl
(@wed_deb) reported
@virginmedia No you would not you would think it was a terrible service. If someone had taken over and you got your coffee then fine. But if that person walked away and left you and a number off other customers waiting you would walk and not go back due to the bad service.
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Steph
(@TheStephCoop) reported
@virginmedia I do not want to keep my mobile plan. I’m abroad, have been for the past 2.5 years. I have texted ‘thinking of leaving’ to the number I was told to text 3 times. I don’t have international calls on my phone. I have cancelled my direct debit. Why is it so hard to cancel my plan
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LK 🏴☠️🚩
(@LK_Yanited) reported
@virginmedia any chance of you sorting the WiFi issue out? Considering you told me it wasn’t going to be worked on until the 27th
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𝕄𝕁ℂ
(@MC40649014) reported
Asking for a relative @virginmedia, how many days notice is needed to give notice to leave? I think it's 30 days but they say it's a calendar month (ie cancel on the 2nd to leave on the 2nd of the following month). Thanks for any help
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ilona kaminska
(@ilona29) reported
@virginmedia on the phone for over 2h explaining my issue since 11 of June after extending my contract,then transferred to another person without explaning my issue from the first person,so had to explain again from the beginning then put on hold and they hung up!!!
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Cobbler Bob
(@Mb3008) reported
@virginmedia @virginhelp We've had this same sequence of events 3 or 4 times in last year. Each time more frustrating as we have to re explain the issue and go thru hoops and phone calls for an issue at the cabinet/Central. I predict 3 or 4 days of worsening pixellation on increasing number of channels.