Virgin Media outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham, and Chesterfield.

City	Problem Type	Report Time
Sheffield	Internet	22 hours ago
Barnsley	Internet	1 day ago
Sheffield	TV	4 days ago
Sheffield	Total Blackout	7 days ago
Barnsley	Wi-fi	9 days ago
Barnsley	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Andrew Lee (@goonie2008) reported 4 minutes ago from Sheffield, England

  @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

• 
  Angelina Perrett (@liaryredhead) reported 5 minutes ago from Sheffield, England

  @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

• 
  Prof Maddy Arden (@maddyarden) reported 6 minutes ago from Sheffield, England

  @virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable

• 
  Mark Bell (@67BLADE) reported 8 minutes ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

• 
  Alex (@alexwhit3head_) reported 10 minutes ago from Sheffield, England

  Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

• 
  Andrew Kerrison (@AndrewKerrison6) reported 14 minutes ago from Rotherham, England

  @virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice

• 
  Mark Bell (@67BLADE) reported 16 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 19 minutes ago from Sheffield, England

  @virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 25 minutes ago from Sheffield, England

  @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 26 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 31 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  Sam Watts (@SamWatt30745054) reported 39 minutes ago from Barnsley, England

  @virginmedia No it didn’t help, what is the score SL V England John

• 
  Amanda Brightmore (@mandybaps1) reported 40 minutes ago from Sheffield, England

  @virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.

• 
  Victims Voice (@victimsvoice73) reported 49 minutes ago from Sheffield, England

  @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

• 
  Adam (@tevowl9) reported 49 minutes ago from Brinsworth, England

  @virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25

• 
  Claire Stewart (@chococlaire77) reported 50 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  Tom “Harlam” King (@HarlamTK) reported 52 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Andrew Poppleton 💙 (@popsgolf) reported 55 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

• 
  Marc Riley (@Sheffield_Boy) reported 57 minutes ago from Sheffield, England

  @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 58 minutes ago from Barnsley, England

  @virginmedia Yes but can never get through via phone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  propper klopper (@gilesy10982) reported 3 minutes ago

  @miked36 @virginmedia Trying to mate. When @virginmedia ain’t putting there wires in stupid places 🤦🏼🤦🏼🤦🏼

• 
  (tez7n2) (@MickeyDN7) reported 6 minutes ago

  WTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports

• 
  Trevor Hambley (@1bigtrev) reported 9 minutes ago

  @biggle1908 I changed to Virgin media for that same reason. Very happy customer.

• 
  David Nolan (@blessdavo) reported 10 minutes ago

  @virginmedia Intermittent signal. As it was earlier this morning. It says you're looking into it!

• 
  Dogred (@PaulBen29353194) reported 11 minutes ago

  @biggle1908 Virgin media will be very helpful when you want to join but you’ll regret it when there’s a problem or you want to leave, their customer service is probably one of the worst in the industry imo.

• 
  Ian Martin (@Ryhope_Wood) reported 12 minutes ago

  @virginmedia I need your help. I am having a nightmare with Hub 5.

• 
  whitebear 🔜 VeXpo '26 (@whitebearvt) reported 12 minutes ago

  @DigBipper188 @LiveFastSimp @miaaowing In the EU I get 30GB included, and there’s international minutes in my plan anyways. Just data that’s the issue outside the EU. Also O2 in my area was garbage last time I tried it, was on a virgin media contract so experienced both before and after the VMO2 merger. Then again, haven’t touched it since 2022.

• 
  m (@Marcus_Campana) reported 16 minutes ago

  @virginmedia when I contacted u earlier in the year I was told the upgrade to the 360 box doesn't mean a new contract, but yet after months of you harassing me I've upgraded box and low and behold you've sent me a new contract until 2028 , not happy how do I cancel???

• 
  Coxy 🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻 (@StephenPie) reported 17 minutes ago

  @VeronParsons @virginmedia I am still with them, you have to praise them for having the worst call centre in a world full of awful ones, takes some doing

• 
  Gareth G Baskcomb (@GGBaskcomb_ACP) reported 19 minutes ago

  Intermittent signal once again. Router trying to find the signal without any success - it's literally a waiting game now @virginmedia