Virgin Media Outage Report in Oughtibridge, Sheffield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oughtibridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oughtibridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oughtibridge, Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham and Barnsley.
City | Problem Type | Report Time |
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Sheffield | Internet | |
Sheffield | Internet | |
Sheffield | Internet | |
Sheffield | Internet | |
Sheffield | Internet | |
Sheffield | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oughtibridge, England
Latest outage, problems and issue reports in Oughtibridge and nearby locations:
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer
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David Benton
(@Davidbenton2020) reported
from
Sheffield, England
@virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Media - been a customer since telewest - you hate your regulars
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
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David Pilkington
(@dpilks) reported
from
Wales, England
@virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
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Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
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Shhhhhhhh
(@andyhall280) reported
from
Sheffield, England
Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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shaggy
(@GordonS10273254) reported
@Bill_Esterson @virginmedia Bull **** .
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Vas Blackwood
(@VasBlackwood) reported
@virginmedia I've done all requested. There is broadband, my Hive & CCTV apps are still down & When selecting TV programmes with the virgin remote my TV screen states "TiVo box not connected for past 30 days. Error Code (M58). I WANT A VIRGIN ENGINEER ASAP. I NEED TO WORK.
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Karen Alexander
(@chemistrykaren) reported
@virginmedia Disgraceful service. As a neighbour pointed out, why has it stopped working only now? We haven’t been offered appropriate hubs, etc.
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The Hannahdook
(@HSW3K) reported
@Lapsed1Pacifist @redheadlass1402 @virginmedia Same in Oxford, dropping out every 20 minutes. Been going on for weeks. The whole network is a mess.
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Sara ◟̽◞̽
(@Booseyes) reported
@virginmedia finally got through on the phone with you after an hour and you cut me off 5 mins into the conversation, this is ridiculous. I need help NOW.
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Slaw Dolega
(@slawdolega) reported
@virginmedia Virgin Media, i log in, try to pay, but then it takes me make a payement section where i have to put my postcode and name, then i get error. First time ever i have problem paying.
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🐒C🐒H🐒
(@ca_ho318) reported
@virginmedia The router is directly below my bedroom in an open area behind the TV with nothing close to it, it's never usually this bad but 247 the last week I've reached 3 bars maximum.
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MC
(@MattMCPlayz) reported
@virginmedia Good afternoon, I'm trying to resolve an issue via WhatsApp but the bot is just firing out the wrong responses at each point. Is there a way to resolve here or by an online chat by any chance? Thanks
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Msgr. Matt 🇭🇷
(@MattAlbans) reported
@virginmedia Yeah, done all that when I was on the phone to your support team
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Dine Romero
(@CllrDineRomero) reported
@virginmedia please will you give me contact details of someone who I can speak to without being on hold for an hour, & who has the skills &/or authority to resolve customer problems?