Virgin Media Outage Report in Oughtibridge, Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oughtibridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oughtibridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 07: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oughtibridge, Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Barnsley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Barnsley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oughtibridge, England
Latest outage, problems and issue reports in Oughtibridge and nearby locations:
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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chris starkey
(@cstarkey12) reported
from
Barnsley, England
@virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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🎙Carlo RedsReport van de Watering🎙
(@dutchieuk2009) reported
from
Barnsley, England
@virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie Ellen
(@LjaEllen) reported
@virginmedia Thank you. I was on a contract and moved house, they said I could take the same contract with me. But I got my latest bill and I’ve been put on a much higher tariff. They said on the phone they’d sort but I never heard back.
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Dimpz
(@Dizz688) reported
@virginmedia No frustration would be the net being slow. This is beyond ridiculous! 14 days with no internet! It’s the fact VM didn’t even reach out to say they were having issues either. It’s distributed my work and tv! Energy now internet! #CostOfLivingCrises ain’t a joke!
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Jess leigh
(@_jxssleigh) reported
@virginmedia Please advise how to make a formal complaint after being cut off AGAIN when requesting to make a formal complaint.
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Punished Veteran
(@PunishedVeteran) reported
@virginmedia Useless! Logged a complaint weeks ago about another complaint which was closed without a call or letter, added a lot more to the complaint as huge issues afterwards but it was logged as blank and closed I called, put on hold then cold transferred and on hold..
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Lizzie Ellen
(@LjaEllen) reported
@virginmedia Second , when the box was installed they couldn’t put it in the middle of the flat to reach the whole flat. The engineer said he’d come back & install it in the middle but he never responded when we got in touch. Over the phone they said they’d book another engineer..nothing done
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Joolz Goulding
(@JoolzG101) reported
@virginmedia I have just spent 2 hours on WhatsApp trying to cancel my service only for the agent to disappear! Someone please help!!!!
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Adrian Townsend
(@AdrianT27) reported
@virginmedia In account settings it doesn’t mention anything about Service updates. I can only see marketing preferences for news about the ‘hottest films’, ‘new kit’ and prizes, which I’m not interested in
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Scott Tutin
(@EnemyTutin) reported
@virginmedia There have been incidents reported for my postcode online but not by VM. My hub is now solid red but all connection and fitting checks have been performed, the fact it went down in a thunderstorm made me think it could be an issue to be resolved without my involvement?
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Joseph Doran
(@JosephDoran98) reported
@virginmedia I’ve sat on the phone yesterday and today to try and sort out a change of banking details and both times been transferred and hung up on. That’s an hour and 30 minutes of my time. I’d like to cancel this order without calling now as I keep getting hung up on
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Sophie
(@Sophielx0911) reported
Why does my internet go really slow when I'm downloading something. I have 200mpbs speed that shouldn't be slow @virginmedia #virginmedia