Virgin Media Outage Report in Oughtibridge, Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oughtibridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oughtibridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Oughtibridge, Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Rotherham |
Internet | |
| Rotherham |
Internet | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oughtibridge, England
Latest outage, problems and issue reports in Oughtibridge and nearby locations:
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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Lewis H
(@LewisH90) reported
from
Darton, England
Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.
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Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
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Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@richardbranson yo! Can you fix my internet? @virginmedia
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
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Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia what's the number I need to cancel the service? I'm so fed up at the moment
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Curtin
(@FunnyPauline) reported
So Virgin Media have sent me messages on Fuckbook and so on saying that they are terribly sorry that I have no TV - (the one I'm paying them for) and can they do anything to help? Answering the phone would be great - but they don't mean any of this **** - pity!
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Marshall ☠
(@Desolation00) reported
@KeithBursnall @virginmedia Thought it was just me having issues. My mobile Internet from O2 is proving to be far more stable and usable.
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br00ny
(@br00nytwitch) reported
@virginmedia my Internet has now crashed my streams 3 times in the past 2 days. You guys put my bill up 6 pound a month th due to upgrades and now there's nothing but issues. What is going on with the service in West london!?!??!!
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🦔🦊Johnny1983 🦝🐱 (All Lives Matter) 😀.
(@JohnnyDude1983) reported
@TooToughToDie @virginmedia @richardbranson I've been with virgin since 2016. I got a £36 discount until September 2022 🙄. There discounts don't seem as good these days. They appear to be getting less and less. I'm guessing it's down to inflation and bills they have to pay out 🤔. #virginmedia
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Pauline Curtin
(@FunnyPauline) reported
@virginmedia Is this real? or just a yoke that Virgin put up to make it look like they give a **** what happen to the people that pay their money? I have no tv for over a week - and I pay - and there seems nothing I can do about it! Well done - you have achieved your goal mate!
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patricia hookway
(@pathookway) reported
@virginmedia No problems in the area
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Mick Shave
(@MichaelShave5) reported
Which in turn means I’ve had no @virginmedia internet or tv for 2 straight days because of this service
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Mark Raymond
(@markraymonduk) reported
@virginmedia can you send me an adaptor so I can connect my landline to my router as have an issue with the phone socket and believe it’s moving this way anyway?
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Aaron Luke Clarke
(@xBlueSenpai) reported
@virginmedia furthermore this is the 4th outage in the last 6 months, might wanna actually fix the issue!
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Claire randall
(@clairerandall) reported
How is it that I use my mobile data more to go online because @virginmedia’s internet and customer service is so awful. Including an online chat which was interrupted because he needed to go for his lunch.