Virgin Media Outage Report in Oughtibridge, Sheffield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oughtibridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oughtibridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oughtibridge, Sheffield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Mexborough and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Wi-fi | |
| Sheffield |
Internet | |
| Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oughtibridge, England
Latest outage, problems and issue reports in Oughtibridge and nearby locations:
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
Public service announcement. @virginmedia are by far the worst company I have ever dealt with
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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🎙Carlo RedsReport van de Watering🎙
(@dutchieuk2009) reported
from
Barnsley, England
@virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@JennyP3nny13) reported
@virginmedia Ok - too many issues to sort on here will fill out a complaints form
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Dylan Tait
(@DylanTait17) reported
@virginmedia 20 years my dad's been with virgin media and with my mum becoming unwell and unwilling to work & with cost of living yous were still charging him £30 more a month than a new customer. Really hope he goes to sky 👍.
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Namit Pandey
(@NamitPandey11) reported
@virginmedia Called to cancel my services after spending 15 hours on the calls last week with your team. Team says you dont have an active account we cannot disconnect your account. I have been paying bills for 3 and half years. How i do not have an active account. @Ofcom
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Stu Ions
(@Stueypot) reported
Two hours on the phone yesterday to @virginmedia thought everything was sorted then I get an email basically undoing all the good work done yesterday. On hold again 30 minutes and counting. Absolutely awful
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Namit Pandey
(@NamitPandey11) reported
@virginmedia Your customer service keep transferring the calls without any resolution. I have been charged for the service i have not used. Also last year you created a credit account in my name. And impacted by credit rating for 6 months. @Ofcom
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Jordy 🦇
(@funeralballx) reported
@virginmedia another planned maintenance tomorrow? We had one last week. This time not text warning. My partner has had planned maintenance today and his WiFi has been down all day. I bet the same happens tomorrow and I won’t be able to wfh. Wooooo. Why so many maintenances?
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Namit Pandey
(@NamitPandey11) reported
@virginmedia @virginmedia when i call ,your team disconnect the call and never call back. I have reiterated my problem more than 50 times now. You are not allowing me to exit from your services. This is a proper regulation breach. @Ofcom
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Chris Green
(@chrisgreen) reported
@virginmedia Hi. as previously stated - Monday - combination of over an hour on the phone chasing you, followed by an eventual callback from a very rude and grumpy guy in network operations who was very clear that he wasn’t interested in dealing with it of giving us any updates on next steps.
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Shona Power
(@shonapower07) reported
@virginmedia WiFi signal drops a few times a day. You won’t send a new hub without sending an engineer but won’t send an engineer. I’ve reboooted a million times. Hub is 6 years old.Spent hours on the phone. Complaint now eligible for Ofcom but still no solution.I just want a hub that works.
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Steve Nash
(@nashpainter19) reported
@virginmedia just phoned customer service about big rise in bill, had to wait about 15 mins to get through. Had to repeat account number multiple times till they got it right. They then put me on hold and cut the call off before I actually spoke to someone 🤬🤬🤬🤬