Virgin Media Outage Report in Wentworth, Rotherham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wentworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wentworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wentworth, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Doncaster, Sheffield, Rotherham, Barnsley and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster |
Internet | |
| Doncaster |
Total Blackout | |
| Sheffield |
Wi-fi | |
| Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wentworth, England
Latest outage, problems and issue reports in Wentworth and nearby locations:
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
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GAMING DRAGON
(@GAMINGDRAGONUK) reported
from
Hoyland Nether, England
@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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Andrew Poppleton 💙
(@popsgolf) reported
from
Wentworth, England
@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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jo bell
(@csijo) reported
from
Doncaster, England
@virginmedia - we (YOU) have a PROBLEM!!! Why have I been charged £147 for a contract of £64 even after speaking to someone on 25/09 (when bill was received) who assured me they would escalate the issue and get it resolved?? #unhappycustomer #overcharged #problem
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia No it didn’t help, what is the score SL V England John
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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profilrr💐🧨
(@BasiraUmar7) reported
@IanMK13 @virginmedia Talk to @LordFarha they helped me when support services wouldn’t help me🥺..
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Peter Twist
(@Iampetertwist) reported
@MattRosser @virginmedia I have a rich uncle in Nigeria who could help out if you send an admin fee
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bts paved the way 💜 ✨️
(@BTS712345) reported
@TheO2 hi I'm a virgin media customer but is priority for concert tickets only for UK residents and don't include roi residents?
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UltimateRant
(@ishant_rajpal) reported
@virginmedia the worst customer experience have had in my life. 3 days to deliver a sim being given as a replacement for the 2 months delay in wifi installation. No worries, i might get fired from my job before the sim arrives. Thank you virgin..
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Chris Clague
(@Waylander2204) reported
@virginmedia Well what a start to my journey with Virgin media. Broadband services installed yesterday and still not working. Over an hour on the phone with a promise of a technician coming out today. No contact, call customer services, speak to 5 team members and told
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cupcake
(@crazycupcakes44) reported
@virginmedia Day 4 of no internet connection. New hub box is just wasted piece of plastic at the moment with solid green light. Been told next engineer availability is on Tuesday 6th. Looks like I’m spending whole week with no internet service. Bring on the compo!
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Ian Newman
(@themashedman) reported
Current tv, bb, phone contract with @virginmedia is near end with £46.50 discount pm. They offer a £7pm discount for next 18 months. Appalling discount for existing customer. Can you start treating existing customers fairly like newbies, else I’m off. #virginmedia #sky
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samantha bryson
(@s4bo60) reported
@virginmedia waited nearly 3/4 wks for install tomorrow cancelled today changed to 22/12. No don’t think so nothing but trouble since I tried to switch to you. Still haven’t had one email regarding my switch either, despite multiple phone calls
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DK🔰
(@DannyK220) reported
@virginmedia My Wifi is working, but my Stream box is showing the amber light and the screen is just grey. HDMI works fine , and I've restarted it multiple times but its still not working
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Max
(@maxwaa) reported
@virginmedia seem to be getting no network while away in Europe, although the gf has the same phone and virgin mobile, both came off aeroplane mode departing flight and I’ve still not connected to local network. Tried all the obvious things but nothing working. HELP!