Virgin Media Outage Report in Wentworth, Rotherham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wentworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wentworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wentworth, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Mexborough and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Barnsley |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wentworth, England
Latest outage, problems and issue reports in Wentworth and nearby locations:
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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GAMING DRAGON
(@GAMINGDRAGONUK) reported
from
Hoyland Nether, England
@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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jo bell
(@csijo) reported
from
Doncaster, England
@virginmedia - we (YOU) have a PROBLEM!!! Why have I been charged £147 for a contract of £64 even after speaking to someone on 25/09 (when bill was received) who assured me they would escalate the issue and get it resolved?? #unhappycustomer #overcharged #problem
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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Judge Drokk | Mark Hellewell
(@JudgeDrokk) reported
from
Darton, England
@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rulou
(@Rulou) reported
@virginmedia asking again about mobile coverage in Jersey.? Should I expect a signal? It’s a Covid requirement so please answer!!
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Brendan John O'Keeffe
(@BDawgTweets) reported
@virginmedia been on the phone here waiting for an hour and half just want my services turned back on after paying my bill can you help since your tweeting
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Ian O Reilly
(@Ianoreilly190) reported
@virginmedia It won't let me login on that link.
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al martin
(@al_martin71) reported
@virginmedia still no on demand tv or phone line. Rubbish service!!
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Brendan John O'Keeffe
(@BDawgTweets) reported
@virginmedia been on the phone here waiting for an hour and half just want my services turned back on after paying my bill can you help since your tweeting
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TheMattFinish
(@The_Matt_Finish) reported
Update to this chain @virginmedia 1 week passed yesterday and no update has been given to what is happening, promises made by a virgin manager to a dongle to compensate us for no internet havnt materialised. The service I’m receiving is nothing short of shocking! Who can help me?
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RefinedOne Angie
(@RefinedOneAngie) reported
@k_veves @virginmedia And @virginmedia wants to charge me £200+ to cancel my contact of their abysmal service!
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NickJB 🇬🇧
(@NickJB70s) reported
@AlexExile10 @virginmedia Have you given the VirginMedia forums a try? I’m not with VM anymore but when I was, the support forums were always really good, and the VirginMedia staff always really helpful.
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MR ANGRY
(@MR_ANGRY_UK) reported
@virginmedia @spinksy_afc Same issue cant dial my wife's O2 phone just says incorrect number but my wife can call me OK
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Neel Jotani
(@NeelJotani2) reported
@virginmedia I am calling because by mistakenly you guys give me different sim card which will cost me more money. I want to cancel that.