Virgin Media outages and service status in Wentworth, England

Problems in the last 24 hours in Wentworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wentworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wentworth, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Rotherham, and Doncaster.

City	Problem Type	Report Time
Barnsley	Internet	8 hours ago
Sheffield	TV	3 days ago
Sheffield	Total Blackout	6 days ago
Barnsley	Wi-fi	8 days ago
Barnsley	Internet	10 days ago
Barnsley	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wentworth, England

Latest outage, problems and issue reports in Wentworth and nearby locations:

• 
  -BMiller- (@BMiller36990477) reported 1 minute ago from Sheffield, England

  @virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 5 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 5 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 8 minutes ago from Barnsley, England

  @virginmedia No it's always slow lately

• 
  GiinaGii 🐱🌿 (@giinagii) reported 10 minutes ago from Sheffield, England

  @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

• 
  The Vapour Store (@vapourstoreuk) reported 11 minutes ago from Worksop, England

  @virginmedia Yes I did, almost daily. The bot on your site suggested to call customer services, but still can get through.

• 
  Claire 💙 (@ClaireWinslade) reported 16 minutes ago from Sheffield, England

  Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating

• 
  V-Bull (@VanceBulla) reported 20 minutes ago from Brampton Bierlow, England

  @virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 21 minutes ago from Sheffield, England

  @PaulbernalUK @virginmedia I can’t help with that. Good luck.

• 
  Claire Stewart (@chococlaire77) reported 21 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  Jackie 🤍 (@Jackielindak) reported 30 minutes ago from Doncaster, England

  @virginmedia how long does someone need to be on hold for, all I want to do if cancel my contract, WhatsApp is just as bad! Also want to complain about my bill going up for no reason 4th month in a row!!!!

• 
  Helen-Claire Stone (@Helen_Claire71) reported 35 minutes ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  Reece Bryan (@ReeceBryan94) reported 39 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  Terry Hague (@TezzaBelle88) reported 41 minutes ago from Sheffield, England

  Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 41 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

• 
  Angelina Perrett (@liaryredhead) reported 44 minutes ago from Sheffield, England

  @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

• 
  Paul David Phillips (@paul_phillips83) reported 47 minutes ago from Barnsley, England

  @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

• 
  Reece Bryan (@ReeceBryan94) reported 50 minutes ago from Wombwell, England

  @virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic

• 
  Sam (@samthompson98_) reported 50 minutes ago from Rotherham, England

  Sky sports red button not working with @virginmedia there’s a shock

• 
  Ian Naylor (@ianpnaylor) reported 52 minutes ago from Sheffield, England

  @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scotty B. 🏳️‍🌈🇬🇧 (@Scottbraduk) reported 15 minutes ago

  @virginmedia It’s a disgrace I have been trying to get a refund from my account for near 2 months now and it still has not been sent. 9 phone calls an email from a manager to guarantee it would be sent back and 7 chats all recorded. Think is a complaint to ofcom now !!

• 
  Dide (@dide_oluwa) reported 16 minutes ago

  @virginmedia your network has been terrible for days now , no cell signal whatsoever

• 
  It's Ahmad (@AhmadX_Official) reported 16 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  Alan Roberts (@AlanRob68902430) reported 18 minutes ago

  @DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore

• 
  Craig (@Scrumpyjackfan) reported 20 minutes ago

  After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

• 
  .Bad (@Badmufc) reported 20 minutes ago

  Hey @virginmedia My nets been down since 10 o'clock last night got any information on anything at MK42 8TS. Can't even make a phonecall to VM 😭

• 
  Emma Thompson (@emmathompy) reported 22 minutes ago

  @virginmedia hi - I've done a few speed tests now that show I've got poor connection below what's expected (below 30mb) in my house but I seem to just go round in circles in my account to request a free pod and can't actually do it anywhere. Can you help please?

• 
  Jacqueline Bolton (@JacquelineBolto) reported 22 minutes ago

  @virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???

• 
  Mike d (@miked36) reported 23 minutes ago

  Internet gone down in nailsea bristol. Can't watch anything @virginmedia

• 
  Zoe Smith (@ladyspeakerz) reported 24 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS