Virgin Media Outage Report in Wentworth, Rotherham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wentworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wentworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wentworth, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Sheffield, Mexborough, Rotherham, Doncaster and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Wi-fi | |
| Sheffield |
Internet | |
| Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wentworth, England
Latest outage, problems and issue reports in Wentworth and nearby locations:
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Danny Gartside™
(@Danny_Gartside) reported
from
Crigglestone, England
@virginmedia hi folks. Struggling to get some support. I have no connections for my hub to tv box. Struggling
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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Sylvia
(@slivaugh51) reported
from
Brampton Bierlow, England
@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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darren roddis
(@darren_roddis) reported
from
Treeton, England
@virginmedia problems in the s60 area no internet and tv
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Andrew Tynan
(@andyairfix) reported
from
Crigglestone, England
@virginmedia After 10!! Yes 10 phone calls to customer services over the last week,we are still waiting for confirmation that a Booster has been dispatched and not one advisor can answer the question.#frustrating#appauling😡customerservice#nonethewiser!
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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james davis
(@jamesda31316845) reported
from
Worksop, England
@Epithemiou @virginmedia Looks like loss of signal, or interference from another device too near virgin box ?
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia no Internet again S65 no known issues on the checker done this a few times recently lockdown wait a few hrs it will be back on
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Adam Hawksworth
(@AHawksworth1) reported
from
Barnsley, England
Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Snow
(@snowmr77) reported
@virginmedia @virginmedia What do I do next, just keep calling the teams that haven’t helped me for a week? Raise another complaint? Just unplug everything and let you try and pursue me through legal action for leaving?
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Jez Gaming
(@Jez1987) reported
@virginmedia Yes I am and I couldn't see because your website was down aswell
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Glenn Pierce
(@glenn_pierce) reported
@MrTCHarris @virginmedia @BoseUK Due to security we can only discuss in a public forum. Companies make up some crap these days :)
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A
(@aharc1989) reported
@virginmedia I think your missing the point. It's a problem with the router not the printer.: hub3 connected fine.. hub 5 no connection.. might get the hub3 back out the box
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Michael Day
(@thisnamespace) reported
@virginmedia Can someone fix it is ridiculous! 10days without a phone why am I paying for ultimate oomph package? It is starting to cause me real problems I cannot use 2 factor authentication which is linked to most of my accounts! Every time I call there is a different problem.
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Chris
(@doughty182) reported
@virginmedia our internet has stopped working (nothing new). Given you now charge £75 per month, can you help please? I cannot speak to a person when I call your call centre. Having to use my personal data so I can work
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Chris Moroney
(@chris_moroney25) reported
@virginmedia @Ofcom well that’s awfully convenient seeing as the main reason I have resorted to Ofcom is the fact no one actually follows up when I do contact you! I have tried to get help and a resolution several times, and on 4 separate occasions I’ve waited for a call that never came! 🤬
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Suleman Haq
(@haq_suleman) reported
@virginmedia 2/ NAT issues led to me kept being kicked off PSN, and as we both know, NAT is preconfigured on the Hub (and when it works 99% of the time then something must not be working when it throws a NAT error), as I wouldn't be changing those types of settings.
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Alan Rorrison
(@ARorrison) reported
@virginmedia Absolutely abysmal at dealing with issues. I paid my bill in full, then when I contact you, I get transferred to collections who tell me, I still owe, £80 and cancel my direct debit after I had set one up, shambolic is being too kind!
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Nathan Lewis
(@NathanLewis1987) reported
@virginmedia thats cheap but HELP my box remote i need to hold down the power button for it to pair each time i turn it off. any advice on how to fix