Virgin Media Outage Report in Adwick le Street, Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Adwick le Street, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Adwick le Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Adwick le Street, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Sheffield, Castleford, Wakefield, Mexborough, Rotherham and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Normanton |
Internet | |
| Sheffield |
Internet | |
| Normanton |
Internet | |
| Sheffield |
Wi-fi | |
| Normanton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Adwick le Street, England
Latest outage, problems and issue reports in Adwick le Street and nearby locations:
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Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?
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Heaton Creative Photography
(@heatoncreative) reported
from
Castleford, England
@giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.
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Curt Davies
(@curt_curtdavies) reported
from
Conisbrough, England
@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether
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Stefan Sladek
(@stefansladek) reported
from
Rossington, England
@virginmedia hey Virgin, what do you do when you’re not acknowledging a complaint or following your own complaints process and I’m only left with the option of cisas. Care to offer any help before I start that process.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Davies
(@daviesbrooklea) reported
@virginmedia Absolutely no help at all.
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Kathy Miller
(@KathyMi25429227) reported
@virginmedia NO service .no broadband abd A Level papers to mark.. C'mon Virgin.. cannot book an engineer thru cystomer service as apparently 25% people affected in my area but NO info. No message.. UNACCEPTABLE- PLEASE RESPOND.WHEN WILL INTERNET BE RESTORED?
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Jordan Lennox
(@jordanlennox686) reported
@virginmedia So I just have to deal with my problem then ? How is someone from Philippines meant to understand someone from Scotland wtf
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Sara Bennison
(@Sallypip) reported
@virginmedia Still no internet @virginmedia. There was a brief moment of hope when you said the issue was closed. But it isn’t No proactive communications either which is just rubbish
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anne saunders
(@Its_AnneS) reported
@virginmedia I am unable to do that without it actually costing me money . Please send the required packaging for me to return it you to dispose off . I will send a DM with my address when you require it .Maybe Id be better just closing my account altogether as Im getting no help whatsoever
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Ali Chan
(@AliChan29740530) reported
@virginmedia you want me to pay £110 for Internet I not used. I already paid £47 and now another invoice for £59. Your aftercare service is so poor!
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Jordan Lennox
(@jordanlennox686) reported
@virginmedia Is there not a number I can phone so I can speak to someone from Scotland and not someone who just repeats themselves just because they can't understand ? , I can see there is a issue from the app so no need for me to go on whatsapp
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anne saunders
(@Its_AnneS) reported
@virginmedia I would also like to put in a complaint . Please advise how to do this
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Dr. Ray Campbell #GoldStrike
(@RayCampbell19) reported
@virginmedia I have complaints dating back to November 2020, but this problem goes back to at least 2018. I've already been through your complaints procedure and I'm tired of being messed around. The gloves have come off.
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J1MB0
(@jimboscargill) reported
@virginmedia Hi. This has been going on daily since I upgraded to 500G speed, so something isnt quite right. Wasn’t an issue when I was paying for my previous, slower speed. I’m actually getting a worse speed now than I was before upgrading!!