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Virgin Media

Virgin Media Outage Report in Adwick le Street, Doncaster, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Adwick le Street, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Adwick le Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Adwick le Street, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Rotherham, Pontefract, and Doncaster.

CityProblem TypeReport Time
Normanton Internet 2 days ago
Normanton Total Blackout 2 days ago
Normanton Internet 4 days ago
Normanton Wi-fi 4 days ago
Rotherham Internet 5 days ago
Normanton Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Adwick le Street, England

Latest outage, problems and issue reports in Adwick le Street and nearby locations:

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia on form again check my status no tv no Internet gets worse everytime it's down

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

  • mattwillward
    Matt Ward (@mattwillward) reported from Castleford, England

    @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

  • GAMINGDRAGONUK
    GAMING DRAGON (@GAMINGDRAGONUK) reported from Hoyland Nether, England

    @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

  • Jackielindak
    Jackie 🤍 (@Jackielindak) reported from Doncaster, England

    @virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving

  • Jackielindak
    Jackie 🤍 (@Jackielindak) reported from Doncaster, England

    @virginmedia how long does someone need to be on hold for, all I want to do if cancel my contract, WhatsApp is just as bad! Also want to complain about my bill going up for no reason 4th month in a row!!!!

  • PitStopBoy
    Noel (@PitStopBoy) reported from Rawcliffe, England

    I’m gob smacked how @virginmedia can close a complaint with out either reaching out to the customer! So does this mean I’m complaining about the complaint now? Would love to speak to you about this!!

  • lucyraws
    lucyraws (@lucyraws) reported from Castleford, England

    @virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • Pontemiller
    Nick Lawton (@Pontemiller) reported from Knottingley, England

    I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.

  • kaw7676
    Karen Walsh (@kaw7676) reported from Normanton, England

    @virginmedia it’s impossible to contact them with a complaint if you aren’t a customer.

  • Adz_lufc
    adam (@Adz_lufc) reported from Wentworth, England

    @virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    @virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

  • ReeceBryan94
    Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

  • Daviesfamontour
    The Davies Family on Tour ! (@Daviesfamontour) reported from Adwick le Street, England

    @virginmedia yet again my Tv, Phone & Internet is down… this is getting past a joke, happening regular. Think it might be time to find a new provider if it keep happening

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BundockBrian
    Brian Bundock (@BundockBrian) reported

    @virginmedia How can I cancel it when I’m told to wait over an hour on the phone it’s ridiculous

  • Tas_Panteli
    Tas Panteli (@Tas_Panteli) reported

    @virginmedia I the time of my tweet there wasn’t anything on the website to say there was a fault,It’s fixed but internet still very slow and has been for the last few weeks I didn’t think it would be this bad after upgrading to the 200m

  • ruprect01
    Andy Potter (@ruprect01) reported

    @virginmedia Your Service is appalling, I’m on my 8th phone call to your call center and after hanging on for 50 minutes I get transferred only to get cut off

  • MandaTreherne
    Amanda Treherne (@MandaTreherne) reported

    @virginmedia just upgraded to TV 360 and it keeps stopping and telling us service is suspended. After 4 phone calls and speaking with 6 people spending 4 hrs on the phone and each time being told it is fixed I can assure you it IS STILL NOT WORKING and we are in a queue AGAIN!!

  • Nicole15775221
    Nicole (@Nicole15775221) reported

    @ClaireDonn11 @virginmedia I have found that writing a letter to Head Office / Complaints team is better than the other ways of contacting them. Once I was given a UK representative number to escalate the issue. It takes longer but you'll get a better result.

  • reegutd
    ًًًًً (@reegutd) reported

    **** you constantly dropping a wired connection paying mega money for shite net @virginmedia

  • MattDe_Giorgio
    Matt (@MattDe_Giorgio) reported

    @virginmedia There’s also no way to contact you guys. I am now paying more for a service that is worse than when I upgraded. What can be done to rectify please?

  • imzyii
    Ibam (@imzyii) reported

    @virginmedia your service is shite fooking crap you have got workmen at the bottom of the street . Can't even watch anything without any interruptions. Sort this **** out

  • AgneseRovati
    Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported

    @virginmedia We couldn’t get hold of anyone when we tried to call today after 3pm but yes the problem is still ongoing clearly.

  • sophiegalvinx
    soph 🐾 (@sophiegalvinx) reported

    @virginmedia This doesn’t solve our query about who rang to cancel our account and that you allowed this to happen? I am the account holder and it should of gone through me you haven’t contacted me at all?