Virgin Media

Virgin Media Outage in Rochester, Medway, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 No problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Rochester, England

Virgin Media Outage Chart in Rochester, Medway, England 10/01/2020 01:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 63.92% Internet
  • Wi-fi 13.09% Wi-fi
  • TV 6.41% TV
  • Phone 6.27% Phone
  • Total Blackout 5.45% Total Blackout
  • E-mail 4.86% E-mail

Virgin Media Outage Map Near Rochester, Medway, England

The most recent outage reports and issues originated from Sutton at Hone, Gravesend, Canvey Island, Maidstone, Aveley, Chatham, Grays, Rainham, Gillingham, Southend-on-Sea, Rochester, South Ockendon, Sittingbourne, Snodland and Yalding.

United KingdomGravesend Internet
United KingdomMaidstone Internet
United KingdomAveley Phone
United KingdomChatham TV
United KingdomGrays Internet
United KingdomChatham Internet

Virgin Media in Rochester, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:
  • davidclark1966 David Clark (@davidclark1966) reported from Sutton at Hone, England

    @VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?

  • JamieMeecham Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported from Canvey Island, England

    @virginmedia Hopefully the confirmation of the rude man losing his job.

  • JamieMeecham Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported from Canvey Island, England

    @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

  • Karen_1979 Karen (@Karen_1979) reported from Sutton at Hone, England

    @virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.

  • scottycav13 Scott Cavanagh (@scottycav13) reported from Sutton at Hone, England

    @virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard our wits end and impossible to speak to anyone on your call centre.

  • MidkentTravel MidKent Travel (@MidkentTravel) reported from Gravesend, England

    @virginmedia Can you please private message me, I have a log on issue.

  • Karen_1979 Karen (@Karen_1979) reported from Sutton at Hone, England

    Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help

  • Bytor14 Andy TTID (@Bytor14) reported from Sutton at Hone, England

    @SpursAngel50 @virginmedia They have been awful lately with internet connection x

  • Bytor14 Andy TTID (@Bytor14) reported from Sutton at Hone, England

    This problem with Internet been going on far too long Whens it gonna be sorted @virginmedia

  • angelosfatclub Angelo (@angelosfatclub) reported from South Ockendon, England

    @virginmedia you obviously don’t want for appropriate new customers. Been on hold for over and hour and been lied to by you pre-install team. The worst experience I have ever had.

  • Bytor14 Andy TTID (@Bytor14) reported from Sutton at Hone, England

    Ffs @Virgin @virginmedia internet been down all day Pay enough for it when is it going to be fixed ?

  • sarahaldridge73 sarah aldridge (@sarahaldridge73) reported from Sittingbourne, England

    @virginmedia awful customer service in my experience. Been trying to cancel contract since yesterday with no success! On line chat refer to team but they don’t respond and phone lines cut you off after 55 minutes of holding on!

  • marcgallagher82 Marc Gallagher (@marcgallagher82) reported from Rochester, England

    @virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!

  • Danward29237729 Dan Ward (@Danward29237729) reported from Snodland, England

    @richardbranson @virginmedia @VirginMediaCorp can someone please help me get this resolved your company are blaming a 10yr old boy for running up over £400 in charges despite there being no cap on his account even though it was requested at point of salem

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?

  • Rockwell7 Rockwell7 😷 (@Rockwell7) reported from Maidstone, England

    @ItsJosh_Jones @downdetector It's been down for hours in Kent just got a new time for maybe getting net back as 3am tomorrow morning @virginmedia is a joke..

  • kanur1 adedeji adebayo (@kanur1) reported from Maidstone, England

    @virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated

  • wonky61shaky Penny Rolfe (@wonky61shaky) reported from Southend-on-Sea, England

    @virginmedia When are you going to refund me for many days without a wifi signal

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @VirginMediaCorp Shame your awful service has caused me to leave and I am sure @richie_errol wikl be following suit soon!! @virginmedia #servicefailure

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • mikejjennings Mike Jennings (@mikejjennings) reported

    So since last night there's been a Virgin Media issue and we still have no internet which is not ideal when you're both working from home :(

  • teafairy79 PaulaA (@teafairy79) reported

    ...complaint to the correct dept and someone will contact me on Monday. I asked for an email contact as it's easier to deal with at work! (Teacher) I'm still waiting @virginmedia. (Especially as you've informed @SkyUK to disconnect me!) Appalling service @virginmedia!

  • teafairy79 PaulaA (@teafairy79) reported

    @virginmedia a thread. I'm a teacher, during lockdown I had an awful time WFH with incredibly slow broadband. So thought I'd change providers.... 5th Sept: Decided to change providers, so called @virginmedia. Great conversation with the sales team that day.

  • andy_M_white Andy White (@andy_M_white) reported

    @virginmedia Your customer service is shocking. I even checked on my initial call when I discovered you’d cancelled my accounts that I wasn’t going to get charged a fee, and a memener of your cancellations team assured me my account was up to date and I would not be charged! A complete farce

  • Miss_Thomas_17 Sharday (@Miss_Thomas_17) reported

    @chris_jones117 @virginmedia Honestly experiencing the same thing I need, to do phone calls online, I had to cancel yesterday I’m not doing the same again today ! @virginmedia sort this out! You guys posted this would be sorted by 6pm yesterday 😑

  • CactusRedDragon Kris McEwan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CactusRedDragon) reported

    @virginmedia My Internet is down for the second time this week, which is bad enough in itself, but I can’t even log this fact with you, due to the “essential changes” you are making to the My Virgin Media part of your website. #virginmediadown

  • davidclark1966 David Clark (@davidclark1966) reported from Sutton at Hone, England

    @VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?

  • g_sohal Gurpreet Singh Sohal (ਗੁਰਪ੍ਰੀਤ ਸਿੰਘ ਸੋਹਲ) (@g_sohal) reported

    @vmbusinesshelp @vmbusiness Hello. Second outage of the week! Complete loss of broadband

  • Vodkat86 Katharine Mathews 🎃👻🍁🍂🔮🌙 (@Vodkat86) reported

    @virginmedia Absolutely livid at the wifi signal in my house. I can go half down the road and still have wifi but towards the back of the house it doesn’t work! I’m working from home and its seriously effecting my ability to complete work

  • 666illy 🔪🥀 (@666illy) reported

    Virgin Media goes down on me more than my girl