Virgin Media Outage Report in Rochester, Medway, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rochester, Medway, England
The most recent Virgin Media outage reports came from the following cities: Canvey Island, Southend-on-Sea, South Benfleet, Gravesend, Gillingham, Chatham, Maidstone and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Canvey Island |
Wi-fi | |
| Southend-on-Sea |
Total Blackout | |
| South Benfleet |
Internet | |
| Gravesend |
Internet | |
| Gillingham |
Internet | |
| Gravesend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Crypto Trading
(@Crypto_News_) reported
from
Sutton at Hone, England
@virginmedia sort your network #virginmedia #virgin broadband 🤮🤮
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Kelly Bingham
(@kelly_bingham2) reported
from
Southend-on-Sea, England
@virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again
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Ann Hepper
(@AnnHepper) reported
from
Ditton, England
@virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service
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JC X Æ A-01
(@J0111C) reported
from
Stone, England
@virginmedia how do I find out when my current deal ends??? Cos in all honesty you’re the biggest **** sandwich of a firm I’ve ever dealt with.
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Ann Hepper
(@AnnHepper) reported
from
Aylesford, England
@virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Internet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown
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Penny Rolfe
(@wonky61shaky) reported
from
Southend-on-Sea, England
@virginmedia When are you going to refund me for many days without a wifi signal
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@richie_errol @virginmedia I have had the same for years and have now gone to sky. I also called sky to cancel and start again so could get 100 cash back via quidco and they have me 100 credit on my first bill. More customer service in 3 mins from sky than 15 years from @virginmedia
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Virginmedia's Internet has become a steaming pile of crap recently. Several times a day it drops out for several minutes.
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LiisaJane'x
(@LiisaJane) reported
from
Southend-on-Sea, England
@virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.
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Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄
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Rob
(@mrrob74) reported
from
Sutton at Hone, England
@virginmedia You’ve shown a trailer for #McMillions, saying it’s available on Virginmedia on demand. I can’t find it anywhere! Please help.
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@VirginMediaCorp Shame your awful service has caused me to leave and I am sure @richie_errol wikl be following suit soon!! @virginmedia #servicefailure
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Crypto Trading
(@Crypto_News_) reported
from
Sutton at Hone, England
@virginmedia Sort your network @virginmedia NETWORK DOWN
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
Bunch of cowboys at #virginmedia internet down again. Jokers fix your **** service.
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adedeji adebayo
(@kanur1) reported
from
Maidstone, England
@virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kayakmoose
(@KayakmooseF) reported
@colingillespie5 @tomk0s @virginmedia How many staff do you think they have. No doubt you have been continuously trying the phone line dispite being well aware of an ongoing problem. Believe it or not and this may be a shock to you but VM has more customers than call center staff.
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Jonathan porter
(@cwjp82) reported
@virginmedia Yes, believe it or not whilst trying to get some info out of your company I did see this notification. I have read your statements (more than you have done for mine 🙄) But it's not relevant as we can access the TV stations...the problem is the TiVo won't access the internet.
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Rabby
(@Rabby81671440) reported
@VespaPX12570 @virginmedia You must be ***************. Your either a sky customer taking it or an employee. This is an absolute joke. 1 or 2hrs fine 8hrs and counting. Is an outrage.
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matt
(@matt_290967) reported
@virginmedia are you going to refund customers for a loss of service once again
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PL84
(@DeviousPL) reported
@virginmedia An issue now? Or for the last few years?
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Julie.Ann47 🌄🌑
(@Ann47Julie) reported
@virginmedia Keeps coming up on mine that there's a connection problem everything is plugged in,just can't get on demand services
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dean parker
(@19dean62) reported
@virginmedia apps are still down though
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Jack
(@J4CKMULL) reported
@virginmedia hi guys, I have virgin fibre in my house, the direct connection is great but the signal in other rooms is quite weak. Do you offer any form of signal boosters?
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ZOE BOND
(@ZOEABOND) reported
@virginmedia We still have problems, do we get a rebate, compensation as your service is getting shocking sporadic
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Sakib
(@SakibArain) reported
@sehsmiffy #Virginmedia is awful always having problems should switch to BT better