Virgin Media outages and service status in Rochester, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- Internet (35%)
- TV (29%)
- Wi-fi (18%)
- Total Blackout (12%)
- Phone (6%)
The latest reports from users having issues in Rochester come from postal codes ME1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rochester, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Gravesend, Southend-on-Sea, Rochester, Gillingham, Sheerness, Longfield, West Malling, Grays, Chatham, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Total Blackout | 9 days ago |
|
Gravesend
|
Internet | 11 days ago |
|
Southend-on-Sea
|
TV | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
-
DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia 11/ I've never been 6 days without internet and help was much more available in the past with virgin. Now, customers are being left high and dry.
-
Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I think she was recording a fault as far as I could make out due to her poor English
-
Kim Edwards (@KimEdwards48) reported from Stifford, England@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
-
Matt Frow (@Matty411) reported from Corringham, England@virginmedia I hope you can help me. When I try to watch TV on virgin tv go,but it come up something went wrong error comes up (even if I use another account). I hope you can help me.
-
Richard Noble (@Richard09499442) reported from South Ockendon, England@virginmedia I have never been able to access the app. Its says i will receive an email to verify it but never arrives. Ive contacted virgin a few times but the issue doesn't get resolved!
-
Sharon Cooper (@vamplady35) reported from Gillingham, England@virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.
-
Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England@_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.
-
chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia why are no one answering your lines all I wanna do is cancel my package
-
Pippa Crowther (@getpipfit) reported from Sutton at Hone, England@virginmedia we have had no Internet or TV since yesterday afternoon/evening. Service checker seems down and unable to log into my virgin media as just spins or says unavailable SM1 1RB please advise.
-
⚒Mark Sands⚒ (@marksands69) reported from Rainham, EnglandAnyone still having broadband issues with @virginmedia
-
Robert Smith (@RobertSSmith66) reported from Sutton at Hone, EnglandQ. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
-
MrChips (@MrChips2000) reported from Grays, England@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
-
DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia
-
Paul Dwyer (@pauldee74) reported from Grays, England@virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!
-
C Borrill-Bromige (@cboxot) reported from Rochester, England@virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles
-
Mark 🏴 (@WhiskyOneIce) reported from Sutton at Hone, England@virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service
-
PCPresenter (@PcPresenter) reported from Maidstone, England@virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.
-
Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I raised the complaint on 14/7 and I’ve heard nothing
-
DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working
-
Pink Spaghetti PA Services Maidstone & S/Bourne (@PinkSpag_Emily) reported from Sittingbourne, England@virginmedia Morning! Still bad but worse on certain channels 😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Adrian Bird (@bigbally) reported@virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.
-
Gary T (@Gaztaz1) reported@virginmedia just to let you know your customer support is crap, 14 days I will be without broadband, caused by some other company digging the road up. The phone calls and emails to get a date has been a joke, then they didnt turn up. Absolute shower of shite
-
Alloqui Strix (@AlloquiStrix) reported@virginmedia and another update just received saying it will be fixed today. Honestly, make your mind up. The BB service is excellent when it works. When it doesn't you guys seem to take a trip to the local brewery and drink lemonde!
-
Darren Coomer (@coomerdarren) reported@O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!
-
Nichola 2020 (@NicolaDonnan) reported@virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.
-
Lynne Marshall (@benalblogger) reported@virginmedia no internet for 2 days. Virgin call handler tells me she will make appointment for tomorrow afternoon. Nothing showing on my app. She says nothing wrong with Virgin internet. System shows problem. No appointment showing on my app. Cancelling priority
-
Jemski (@jemski7) reported@virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.
-
Stewart Hawtin (@HawtinStewart) reported@virginmedia Any update on this? Really disappointed with the service provided here. I pay a fortune a month for this!!
-
Craig Aldridge (@CraigA3) reported@virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam
-
Paul Parkin (@kingoftheshed) reported@virginmedia And once again it goes down just I’m about to watch the boxing. Sort it or I’m putting in a formal complaint.