Virgin Media outages and service status in Rochester, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 16, 5:20 PM GMT+1.
- Internet (71%)
- Wi-fi (11%)
- TV (7%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Rochester come from postal codes ME1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rochester, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Gillingham, Maidstone, Southend-on-Sea, Rochester, Grays, South Benfleet, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham
|
Wi-fi | 3 days ago |
|
Gillingham
|
Internet | 4 days ago |
|
Maidstone
|
Total Blackout | 6 days ago |
|
Southend-on-Sea
|
Internet | 8 days ago |
|
Southend-on-Sea
|
Internet | 8 days ago |
|
Southend-on-Sea
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Mark Gould (@yiddo71) reported from Rainham, England@virginmedia what is going on with broadband not working in ME7 area?? Cannot access website either so unable to check status…
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DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England@virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice
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LES ⚒ (@PL13Les) reported from Sutton at Hone, EnglandWhat is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia
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Kim Edwards (@KimEdwards48) reported from Stifford, England@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
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Penny Rolfe nee Acres (@wonky1961) reported from Southend-on-Sea, England@virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.
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Rohan Seal (@Rohanseal221B) reported from Maidstone, England@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
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Dr Andrew Fleming 🇬🇧 🏴 (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission
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Joseph Sweeney (@JosephS65112253) reported from Sutton at Hone, England@virginmedia I’m going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.
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Michael Buckley (@MikeBuckley2) reported from Gillingham, England@virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating
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Kelly **** (@kellydyke08) reported from Southend-on-Sea, England@virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown
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ron palmer (@moebius1967) reported from Southend-on-Sea, EnglandWow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.
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Nancy S (@mizznansea) reported from Aveley, England@virginmedia I've been having problems with my phoneline and it is currently dead, can't make or receive calls. An engineer came on Friday but its still not working. Charges have been appearing on my phone bill for calls I have not made. This has happened twice since November.
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?
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Antony Collett (@heyitsant) reported from Maidstone, EnglandHey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
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Twiterteroo (@Twiterteroo) reported from Gillingham, England@virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?
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Russell Norris (@rrrussboy) reported from Southend-on-Sea, England@virginmedia I raised the complaint on 14/7 and I’ve heard nothing
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Nick Miller 🇺🇦 (@NickMillerUK) reported from South Ockendon, England@virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?
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Richard Noble (@Richard09499442) reported from South Ockendon, England@virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the £100 credit that you also promise? Thank you.
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Ben Rogers (@eviemae239) reported from Sutton at Hone, England@virginmedia wi-fi down yet again for about the 5th time this week. Constantly going down over last few weeks as well, absolute shambles.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@YouMadBruv3r @virginmedia Says 28th status for fix its so annoying
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Paradise Decay 🥽 (@ParadiseDecay) reported@virginmedia Virgin Media went down again last night and has buggered up all our security cams now!
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Tejal Patel (@tejal_13) reported@sandspope @virginmedia Useless company. Awful customer experience
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Si Smith (@sjslfcforever) reported@virginmedia @CliveR39 Any chance you can fix the issue of the football being 30 seconds behind on a so called live game. Thanks in advance
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scfc 💙 (@Smallworth_xx) reported@virginmedia @CliveR39 You have been promising to fix this since Friday ? Do we get compo ?
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Iain Sankey (@IainSankey) reported@NommeDeTwit @virginmedia They seem to favour new customers, so I expect I'll have to change again in 2 years or threaten to. It's really stupid that companies no longer reward loyalty.
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bigfatollyafcb (@bigfatolly) reported@GazzaAdams @virginmedia Get rid of Virgin they are **** . I did and got Toob Broadband,best thing I ever did,no problems with it whatsoever and £14 a month cheaper
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Runningman (@frankieJnr66) reported@virginmedia How long has this issue been going on for now as I reported it 4 days ago and people saying it’s been 10 days? You surely can’t be serious!
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Stephen Maddock (@stephenm68) reported@tilalx @virginmedia It is. And nobody seems to have any information about what (if anything) is actually being done about the issue in our area
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Malcolm Day 🏴 (@MalcDaySTFC) reported@virginmedia @Carolestfc1 Cancel the subscription as not fit for purpose! Either that or a refund is the least you should expect.