Virgin Media Outage Report in Rochester, Medway, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Rochester come from postal codes ME1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Rochester, Medway, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Upminster, Southend-on-Sea, Rochester, Maidstone, Gravesend, Grays, Gillingham, Longfield and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Chatham |
Internet | |
| Upminster |
Internet | |
| Southend-on-Sea |
TV | |
| Upminster |
Total Blackout | |
| Upminster |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
-
Kelly Bingham
(@kelly_bingham2) reported
from
Southend-on-Sea, England
@virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again
-
Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
-
Joana
(@joana_ferreira1) reported
from
Sutton at Hone, England
@virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
-
Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
Bunch of cowboys at #virginmedia internet down again. Jokers fix your **** service.
-
Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄
-
Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
-
Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
-
Rob
(@mrrob74) reported
from
Sutton at Hone, England
@virginmedia You’ve shown a trailer for #McMillions, saying it’s available on Virginmedia on demand. I can’t find it anywhere! Please help.
-
David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
-
Mark Pashby
(@MarkPashby) reported
from
Southend-on-Sea, England
@virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again
-
Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Virginmedia's Internet has become a steaming pile of crap recently. Several times a day it drops out for several minutes.
-
Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Internet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown
-
Mark Pashby
(@MarkPashby) reported
from
Southend-on-Sea, England
@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
-
LiisaJane'x
(@LiisaJane) reported
from
Southend-on-Sea, England
@virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.
-
Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
lefthanded
(@peppercrown) reported
@virginmedia Oh wow so no excuses on the fact your team in live chat is extremely slow. What if I have no voice due the Illnesses
-
Simon Furnish
(@simonfurnish) reported
@virginmedia Having issue with internet where it’s intermittently disconnecting, been going on for over 5 days, status page said there was an issue but now resolved, which it isn’t, can you look into this please, UB9 area
-
Fi
(@FiFipowell) reported
@virginmedia And here we are again, broadband down on a Sunday evening, no chance of a technician until Thursday. Website unhelpful, phone lines closed but only after I have sat here pressing option after option for minutes am I told that. And still no credit from the last time it was down!
-
🇬🇭MILS⭕️N!🇸🇱
(@BANKSINATRA2047) reported
@virginmedia why dose my Wi-Fi go down on a monthly basis and how do I get my refund for the 9 days without internet connectivity?
-
Bruce Murchie
(@brucemurchie) reported
@virginmedia waited for 2 hours Saturday to close change/account. On line account management is shite. Service is crap. You owe me for waiting my hours. This is 3rd attempt to deal with crap @virginmedia
-
JMTAOG1
(@JMATOG1) reported
@virginmedia How’s about telling me when the problems gonna be fixed?
-
Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
-
Macca
(@maccadilacus) reported
@virginmedia I have they didn’t help
-
Kerrie docherty
(@kerriedocherty) reported
2. She has spent hours of her time trying to get somewhere on the phone and doesn’t get anywhere! Spent all of yesterday on watsapp and the guy just avoided her question the told her to phone! I almost joined virgin media but you know what your service is a pure joke
-
Eggsackly
(@chunderwap) reported
@virginmedia Hi. 2 V6 boxes, 1 ethernet, the other wireless.When trying to watch recorded shows on the wireless box, I get V401 error. Rebooting the router solves the problem for a day. Swapped boxes round, the same happens. Any fix for this? Wireless box works fine otherwise.