Virgin Media Outage Report in Rochester, Medway, England
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The latest reports from users having issues in Rochester come from postal codes ME1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rochester, Medway, England
The most recent Virgin Media outage reports came from the following cities: Gravesend, Chatham, Gillingham, Upminster, Southend-on-Sea, West Malling, Maidstone and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Chatham |
Internet | |
| Chatham |
Phone | |
| Gravesend |
TV | |
| Gillingham |
Internet | |
| Upminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@virginmedia your service is beyond a joke. WiFi doesn’t even reach the garden or the 1st floor. Can’t wait to cancel this shit joke of a service.
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia It’s saying no know problems in area but just dropped a zoom call and my partner is a key worker for age uk , this is soo not cool
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Even my tv buffers it’s terrible
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BrazilArte
(@BrazilArteUK) reported
from
Southend-on-Sea, England
I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia no tv but according to the service status we have no problem here. ME10 area.
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia John I have sent a text as you have advised I don’t want to leave Virgin I have been a customer for many years however it’s very frustrating not being able to get a signal in my home
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia No issues
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia can confirm that there is an ongoing works in your area to improve the connection. This has started yesterday night, but we don't have an estimate time for the fix. I also have checked that there is no nearby tower to get a connection from, so we don't have to do any troubleshoo
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@_jemjem_ @virginmedia It’s a disgusting service , and to think you’re a key worker working with elderly and it like @virginmedia don’t care
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
Sorry to let you down guys @virginmedia just take our money but won’t provide a professional service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Massimo
(@mas56397110) reported
@virginmedia Don’t you think I’ve already done that? Is that the extent of your help and advice? Ask a 100 questions and then tell me to call them? Don’t waste my time any more.
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Andy Shemilt
(@andyshem) reported
@virginmedia trying to cancel my package via your WhatsApp chat service. This is proving impossible I’m either ignored, hung up on or your operatives “keep leaving their desks for x minutes, but not to worry as they will come back.” What on Earth is going on? @Ofcom help
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round the twisties
(@smitt2204) reported
@virginmedia can I have a number for a real live person plase? This problem is starting to get on my tits now.
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Craig Simpson
(@Craig_Simpson82) reported
@virginmedia Thank you for the advise and yet again told to contact in 24 hours when the error persists. To say I am disappointed with the service is an understatement. I therefore need to waste more of my time to have the issue resolved
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Nadia Lanitis
(@Nadia_Lanitis) reported
@virginmedia I'm going to the press. Your services are diabolical. Large companies don't care about the customer.
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Emma Rogers (was Jones)
(@emylou2871) reported
@virginmedia would anyone care to get in touch and discuss the despicable service we have experience as new customers this week! If this is how you treat people please think twice before moving providers!
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Paul McGee 🇬🇧
(@paulmcgee25) reported
@VAS6323 Weather shouldn’t bother virgin media as their cables are underground, my virgin media was off all day yesterday as they had network issues. Hope this helps.
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Massimo
(@mas56397110) reported
@virginmedia Don’t you think I’ve already done that? Is that the extent of your help and advice? Ask a 100 questions and then tell me to call them? Don’t waste my time any more. Cc: @LutzSchueler
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Nicki Saini
(@NickiSaini) reported
@virginmedia No ring tone. Can't make outgoing calls. Incoming calls go straight to an automated voicemail. I do not have an answering service activated. Neighbours Alistair and Jenni are having the same issue. They have Tweeted you too.
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le Phantom Plume
(@lePhantomPlume) reported
from
Wolverhampton, England
@virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.