Virgin Media

Virgin Media Outage Report in Aveley, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aveley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aveley, Borough of Thurrock, England 08/07/2025 05:55

August 07: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aveley, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: Blackheath, London, Dagenham, East Ham, Coldblow, Billericay, Leyton, Welling, Newham, Upminster, Romford, Ilford, Dartford, Lewisham and Charlton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomBlackheath Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomDagenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aveley, England

Latest outage, problems and issue reports in Aveley and nearby locations:

  • mikereddington Mike Reddington (@mikereddington) reported from Bromley, England

    @virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?

  • davymace David Mason (@davymace) reported from Enfield Lock, England

    @virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.

  • LonesomeJay Looney (@LonesomeJay) reported from Dartford, England

    @virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.

  • CharrLady_ Athaina (@CharrLady_) reported from Sutton at Hone, England

    @virginmedia We've been told it's down to a power outage, so area fault.

  • benhollinsworth Ben Hollinsworth (@benhollinsworth) reported from Ilford, England

    @virginmedia internet outage two weeks in a row. What’s going on!?

  • cornbunting Anita McCullough (@cornbunting) reported from Walthamstow, England

    @virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.

  • skatinggirl1 julie atkinson #ForeverEuropean #Rejoin💙 #FBPA (@skatinggirl1) reported from Bromley, England

    @virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.

  • DanskiBoyWonder ∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England

    @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.

  • hill_mal Mal (@hill_mal) reported from Bromley, England

    @virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.

  • briggsym matt (@briggsym) reported from Wickford, England

    @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

  • callum1444 Callum McGuire (@callum1444) reported from Eltham, England

    @virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.

  • damienk11 Damien Kelly (@damienk11) reported from London, England

    @virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!

  • DanskiBoyWonder ∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England

    @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AvaBoba 𝒶𝓋𝒶 ♡ (@AvaBoba) reported

    @LichVtuber @virginmedia virgin media throttles me a lot too it sucks but then they also have the best fibre where i live ; -; i dont really get a choice

  • GiantmEmber Giantm Ember (@GiantmEmber) reported

    @LichVtuber @virginmedia They may be “Virgin” Media but they sure like to **** over their customers…

  • williampower15 William Power (@williampower15) reported

    @ZaraKing @VirginMediaNews This is a non news story. Bad form Virginmedia

  • HentaiXpert Malak (@HentaiXpert) reported

    @LichVtuber @virginmedia You Damb..That bad bad

  • Anthony72496012 Anthony Bennett (@Anthony72496012) reported

    @LichVtuber @virginmedia Had the same problem here in the states with Frontier paid for 50 down only got 3 to 5 if i was lucky

  • CaptainGazpacho Captain Gazpacho (@CaptainGazpacho) reported

    @LichVtuber @virginmedia ISPs disgust me. Their business models are some of the scummiest, shadiest crap I've ever seen.

  • Sponts84 Matt Spontaneo (@Sponts84) reported

    @LichVtuber @virginmedia Wow that's ******* ridiculous. How can they get away with that ****?

  • stensvehagen Martin Stensvehagen🇧🇻 (@stensvehagen) reported

    @LichVtuber @virginmedia There should be a special service for people who work at night, I also often notise that the internet randomly drop at night, makes me think they have some kind of deal that assumes noone uses it or something

  • zSakura_Kyoko zSakura (@zSakura_Kyoko) reported

    @LichVtuber @virginmedia Man brazil internet sucks and its better than that WTF

  • 205gixer6 scott smith (@205gixer6) reported

    @CatrionaShearer @virginmedia Do what we did, turn your hub to modem mode and buy your own router, issues gone.