Virgin Media

Virgin Media Outage Report in Aveley, Borough of Thurrock, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aveley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aveley, Borough of Thurrock, England 03/19/2025 00:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aveley, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Basildon, Dagenham, Leyton, Upminster, Walthamstow, Lewisham, Rochester, Bexleyheath, Newham, Poplar, Chingford, East Ham and Chatham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomBasildon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aveley, England

Latest outage, problems and issue reports in Aveley and nearby locations:

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

  • RobertSSmith66 Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England

    Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

  • s_mann71 🔑 Shawn 🔑 (@s_mann71) reported from Enfield Lock, England

    @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

  • DelDelovely Deli (@DelDelovely) reported from Eltham, England

    So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

  • Flipringer Philippa Rooke (@Flipringer) reported from Bromley, England

    @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

  • catt_hurman Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

  • Richard09499442 Richard Noble (@Richard09499442) reported from South Ockendon, England

    @virginmedia I have never been able to access the app. Its says i will receive an email to verify it but never arrives. Ive contacted virgin a few times but the issue doesn't get resolved!

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • marionmurray13 Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia You choose NOW to bring down my services 😡😡😡😡

  • appariciojunior AJ (@appariciojunior) reported from East Ham, England

    Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

  • Richard09499442 Richard Noble (@Richard09499442) reported from South Ockendon, England

    @virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the £100 credit that you also promise? Thank you.

  • catt_hurman Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

  • jujurants Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported from Ilford, England

    Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

  • DianaAlexS DianaS (@DianaAlexS) reported from London, England

    @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenmckeown82 Steven Mckeown (@stevenmckeown82) reported

    @HighbsN5 @virginmedia This happened to me too. Missold volt package. Agreed with the agent on the phone £92 all in. Changed my SIM across to o2, got the new router. Then bam £142 for virgin media plus £28 for o2. The two direct debits came out after I raised a complaint.

  • ChrisPe15419991 Chris Perry (@ChrisPe15419991) reported

    @virginmedia Yes checked that but it says there no issues. I'm still have no internet as of this morning. 3 days it's been down

  • stewiehow stewie howarth (@stewiehow) reported

    @virginmedia No you check its your service what’s rubbish honestly your absolutely shocking you do literally nothing to help just put it back on the customer to do your job

  • jerryafraid jerry afraid (@jerryafraid) reported

    @virginmedia my connection is so bad I can't do my job at home, and I have no end date to when it well be back to normal, can I cancel my contract?

  • OfficialLukeD Luke (@OfficialLukeD) reported

    Yet another service issue/dead hub from virgin media. Earliest appointment is in 2 days. Sigh

  • jenstarzie JenStarzie (@jenstarzie) reported

    @virginmedia our wifi is down and apparently you can't fix it until 18th oct - thats a whole week!!! We work from home, this is unacceptable and we've been offered no alternate options or compensation. Please fix this, we can't go a whole week without wifi. #Help #Wifi

  • stewiehow stewie howarth (@stewiehow) reported

    @virginmedia Stop saying sorry & fix the problems

  • sjwhite00 Simon White (@sjwhite00) reported

    @virginmedia Spoke to them twice. Then they closed for the night before resolving my problems.

  • J_reilly31 Jonno (@J_reilly31) reported

    @virginmedia I'm at work now I'm afraid since don't know. I noticed on twitter last night that there were many others with the same issue so I know it wasn't just my service

  • SheenaSing_ Sheena (@SheenaSing_) reported

    @virginmedia You team on the number above also has no answers for me. There doesn’t seem to be anyone accountable at Virgin. I have never had service this poor and my wifi hasn’t even been installed yet. Thanks for nothing John.