Virgin Media Outage Report in Aveley, Borough of Thurrock, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Aveley, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Ilford, Leyton, Upminster, Walthamstow, Lewisham, Basildon, Rochester, Bexleyheath, Newham, Poplar, Chingford, East Ham and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dagenham |
Total Blackout | |
| London |
Internet | |
| Ilford |
TV | |
| London |
Wi-fi | |
| Leyton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aveley, England
Latest outage, problems and issue reports in Aveley and nearby locations:
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
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Aljaz Skorjanec
(@AljazSkorjanec) reported
from
Enfield Lock, England
@virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#
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A.j. Stranger #UTAG
(@AStrangerJ) reported
from
Bromley, England
@virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄
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Fiona Graham
(@FionaGraham) reported
from
London, England
@ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.
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nobbly bobbly
(@contact400) reported
from
Romford, England
@virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Ben Howlett
(@benhowlettuk) reported
from
London, England
Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬
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Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!
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Euan Wilson
(@_euanwilson) reported
from
London, England
One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful
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john perreira
(@johnperreira) reported
from
Basildon, England
@simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys
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Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ITV - Charlie Powell
(@ITVCharlieP) reported
@virginmedia Nooooo... never have been and happy with our service at the moment, thanks.
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Mr Riddlesworth
(@mrriddlesworth) reported
from
Pontefract, England
Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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Niall
(@NiallTaylor) reported
@virginmedia I’ve already done the text thing, it’s the second time I’ve tried to use the system and got absolutely nowhere. I shouldn’t have to chase you in order to get the service I pay a lot of money for. It’s ridiculous, and I will be filling a complaint.
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Caroline Nixon
(@CarrieNix0n) reported
@virginmedia It’s connected via an Ethernet cable to the hub. And no issues showing in settings.
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Mizan Sheikh
(@mizan215) reported
@Thecarmagdriver @virginmedia Internet providers need to be held more accountable to their quality of service
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lisa sammut
(@lullyleela) reported
@NatalieMcCoy92 @virginmedia Same problem here. Utterly disgusting. They want extra money for me to have internet upstairs. I'm raging 😡😡😡
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Monika Tomas
(@Monika56157860) reported
@virginmedia Which option do I choose? The advisors I spoke to were unable to tell me who is the best person to solve this issue as they had no clue.
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lorraine
(@lorrain45314038) reported
@virginmedia Thank you same response as had on phone and on line no actual verbal communication as when an engineer is fixing the issue or proper update
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Jon
(@jon20042012) reported
@virginmedia Noooo that text service is as bad as the CS (phone) at least I'm talking to a human on twitter & the responses are quick. Your colleague suggested a super hub 3 will help & is a free upgrade. Can't you just look into that further. I pay £150 a month, poor WiFi isn't ideal
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Bladesrallyteam
(@bladesrallyteam) reported
@virginmedia No the latency existed before the Eero system and still continues after its installation it was bought on advice from your engineer who has been the only honest one to admit issues with the Hub3 and the Puma Chipset when put under pressure with smart equipment well documented