Virgin Media Outage Report in Aveley, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Aveley, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Basildon, Dagenham, Leyton, Upminster, Walthamstow, Lewisham, Rochester, Bexleyheath, Newham, Poplar, Chingford, East Ham and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| Basildon |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aveley, England
Latest outage, problems and issue reports in Aveley and nearby locations:
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Mary
(@kanyonatic) reported
from
Sutton at Hone, England
@virginmedia All anyone can say is there is an issue and it’s being fixed but they don’t know when
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nickdrinkman
(@mangrovedrink) reported
from
Ilford, England
@virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Nope I’m wrong - it was a virgin specific issue - thanks
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Kyle S
(@KyleSew2112) reported
from
Bromley, England
Virgin media is ****, not cable #thismorning
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia do you think you could actually repair the broadband and TV fault in the BR2 area? It’s been off for nearly 24 hours now and the fix estimate keeps getting put back. I might hold off the my next direct debit….sound fair?
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Ethan Truss
(@bludogsix) reported
from
Romford, England
@virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager
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shipon miah
(@MiahShipon) reported
from
Poplar, England
@virginmedia sort your network out unable to call any mobile numbers from my phone. It looks like it is affecting a lot of users. The least uou can do is put a website or twitter update
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
Sure someone having a fricken laugh, now the line dead... Anyone on #virginmedia in the orpington area having trouble with their land line?.
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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YM
(@Yadzinooo) reported
from
Ilford, England
@virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen
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Tall Steve TV
(@TallSteveTV1) reported
from
Stratford, England
@ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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Kyle Simon Fair
(@KyleFair1985) reported
from
East Ham, England
@virginmedia additionally we spoke to four advisors, who told us a ‘manager’ would call back in 24/48 hours - this never happened. What sort of company is this? She is SEVENTY FIVE years old, shame on you. Now she is stuck in her contract. It’s been one month
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
@magneticsparrow @virginmedia I've come to conclusion that the employees aren't the problem, they do try - but Virgin's customer care systems are a mess - call centres all round the world don't help. When someone has a problem, one person should sort it out & cordinate talking to other depts - not customer!
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Pest Control
(@Pestsputtorest) reported
@virginmedia Soon!!! As a new customer this isn't the best start and I'm thinking of cancelling before our broadband even arrives.
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Adam B 💙
(@Xarrion) reported
@virginmedia Nope, no outage. Support confirmed last Weds that I've been fully disconnected, and the engineer agreed with that. He also backed up what your rep PZ said earlier in this thread that it makes no sense because it needs to be active to port my number in a couple of weeks.
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Katie Curran
(@KatieJane1974) reported
@virginmedia can you confirm if there are issues in EH4 at the moment?
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Nabiganji
(@nabiganji) reported
Took me ages to get through to them that I wanted to cancel whatever was ordered yesterday. This still isn’t over because I’m not sure if they’ve cancelled my order. How can staff @virginmedia be this incompetent?
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Phil Harvey 😷
(@CodeBeard) reported
@virginmedia It went terrible. Apparently I will be charged more in December and no refund. Have booked my switch to @CommunityFibre and will pay less for higher speed.
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JimmyJones85
(@Jimmy_Jones85) reported
@virginmedia lights are still on, service drops for 20secs-1min comes back on for about 10 seconds and the cycle repeats. If you would like to call me from your end id appreciate it since i spent 11 mins on hold lost all phone credit and didnt get to speak to anyone earlier.
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nDarkwind
(@nDarkwind) reported
More fool me not contacting @virginmedia on 18th/19th of Nov when my speeds had dropped to below half. Constant disconnects and a great 23.9mbps from my 516mbps over the past few days. I call up and told to wait 24hrs. Last 3mth have been the worst in the last 15yrs for us.
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Brett
(@BrettRedmoreee) reported
@virginmedia Every time we then callback and your customer service team are none the wiser. 5 delivery attempts now with nothing. No service for atleast 2 weeks but it’s okay you keep taking the money. If it doesn’t arrive soon il be freezing the direct debit
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Stedroy Cabey
(@StedroyCabey) reported
@virginmedia customer service is appalling. I've been passed from around like a ball for the past 2 hours without my issue being resolved! This is crazy!!