Virgin Media Outage Report in Aveley, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Aveley, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Ilford, Leyton, Upminster, Walthamstow, Lewisham, Basildon, Rochester, Bexleyheath, Newham, Poplar, Chingford, East Ham and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Dagenham |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Aveley, England
Latest outage, problems and issue reports in Aveley and nearby locations:
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
@virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.
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Hussein Khan
(@HusseinKhan11) reported
from
Enfield Lock, England
@virginmedia why is ur internet so ******* shit all the time
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Darren Tobin
(@nerrad1964) reported
from
Crayford, England
@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia It's the router signal is not strong and stable enough as have had several engineers here and they have said the same so lots of money for poor service :-(
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Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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ابراهيم | Ibrahim
(@ibz_s_b) reported
from
Ilford, England
@virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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Noreen Darragh
(@nordar48) reported
from
Enfield Lock, England
@virginmedia No it’s awful
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Henrietta Hardy
(@henrycass) reported
@virginmedia I’ve tried and it’s impossible to get through and the WhatsApp thing goes round in circles, hence why I reached out here. You’re kind of making my decision to go if there’s no longer any virgin customer service. At one point it was really good
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:)
(@MrEdArcher) reported
@bubblinahot @virginmedia It is really bad hold music, all trash pop and hip hop. Put some decent music on please, might make the hold a bit more bearable. Suggestions would be some rock or indie music. I am also on hold...
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jamesrose3344
(@jamesrose3344) reported
@virginmedia you agreed free installation but then emailed me with a one off charge £35 not mentioned! This took 67 minutes. 10 days ago I agreed a better deal than today (54 mins) but then NOTHING HAPPENED. Phoned to complain (60 mins) but was cut off. Terrible customer service
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Lady Danzine
(@DainhD) reported
@virginmedia It’s very poor customer service my elderly parents have only been with you for 3 months and have had issues with the payment being taken , it took multiple phone calls to get through and now w are being told no credits as a gwg will be added and I can’t speak to a manager.
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Marcus Hague
(@Marcushblade87) reported
@virginmedia @rick__uk I've tried since Monday to get in touch, no replies at all. I haven't got the time to be calling whilst at work. I feel your pain! It's an absolute shambles trying to contact customer services!
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Anne Thornton
(@Aerionanne) reported
@virginmedia I finally managed to speak to a rep an hour ago and cancel the contract. In total I’ve spent 314 minutes trying to get through to you since Friday (phone bill will be horrendous).Unfortunately the 30 day notice period can only take effect from today, not from Friday when I wanted
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Nathan
(@Nathan04117131) reported
EVERYBODY AVOID @virginmedia by far the worst provider have had issues outstanding for over 3 weeks and still no resolution. When they can’t answer you they will cut you off. I recommend everybody to go to @SkyUK if they’re looking for a provider. Avoid virgin.
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sean farmer
(@seanfarmer2830) reported
@virginmedia Answered after an hour, listened to my issues for 3 mins and transferred me after not completing my query. Guess what? Back on hold and have been for another 20 mins. What sort of customer service is that! Think I'll cancel the direct debit and hop over to @SkyBroadbandd
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inF Embo
(@AyyEmbo) reported
@virginmedia £60 a month for a service that disconnects you 10 times a day. Fantastic
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Frank Hurley
(@FrankHurley58) reported
@virginmedia Used the service checker straight away it acknowledges service issues but no issues with phone mine dead.