Virgin Media

Virgin Media Outage Report in Aveley, Borough of Thurrock, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aveley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aveley, Borough of Thurrock, England 03/18/2025 23:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aveley, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Basildon, Dagenham, Leyton, Upminster, Walthamstow, Lewisham, Rochester, Bexleyheath, Newham, Poplar, Chingford, East Ham and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomBasildon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aveley, England

Latest outage, problems and issue reports in Aveley and nearby locations:

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @BBQColin @virginmedia Fingers crossed they resolve it soon. No amount of money can make up for it, I would just like decent customer service that gives you concise, current and correct information as well as regular updates #virginmedia #fixmybroadband #poorcustomerservice

  • DWarwick19 D Warwick (@DWarwick19) reported from Enfield Lock, England

    @virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606

  • mgrazia_baf sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋 (@mgrazia_baf) reported from London, England

    In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @tinytwink @virginmedia Not the rubbish customer service line, wish you luck

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @virginmedia only way to connect is via my EE yet again I've no service and being kept on hold for a decade ..every month this happens for a service i pay a lot of money for very very disappointed every month I'm told my equipment needs updating..

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Day 7 without internet! Just has the following from you which is simply false:- Virgin Media Outage Update - ID: F007272603 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team

  • BenAlderweireld Mate Parlov (@BenAlderweireld) reported from London, England

    @virginmedia omds can you sort out your ‘service’

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @Ofcom @virginmedia @BBCWatchdog Virgin Media, you are the worst! Offering me a paltry £20 compensation for 10 days of total service loss. You deny it was a total loss not intermittent so I am not eligible for Ofcom compensation! False! #virginmedia #poorcustomerservice

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @AngelaMust @stoibee @virginmedia Tell me about! I know no service is 100% but this is ridiculous #whatajoke #poorcustomerservice

  • karengale7 Karen Gale (@karengale7) reported from Corringham, England

    @virginmedia No I've not I will call and cancel my package over the weekend

  • HazardOnTrack Aaron (@HazardOnTrack) reported from Rochester, England

    @virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @adelarks @GemMcK13 @virginmedia Just cancel your contract if you're not getting the service

  • LIHT80 Lad In His Thirties (@LIHT80) reported from Wickford, England

    @SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Stratford, England

    @BBCWatchdog Can you look into @virginmedia appalling service and dreadful customer service. This is my 7th day with out internet and all I get is fobbed off. Not acceptable service. #virginmedia #fixmybroadband #poorcustomerservice

  • JCunninghamUK Jordan Cunningham (@JCunninghamUK) reported from London, England

    @virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated

  • Lonmark1980 Markie (@Lonmark1980) reported from Bromley, England

    So annoying at @virginmedia internet had gone down!

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    @virginmedia is there a problem with your phones, twice in the q and both times cut off. 😡

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @virginmedia When my broadband went down and I had to deal with your customer service #virginmedia #fixmybroadband #poorcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilCammies Neil Cammies (@NeilCammies) reported

    @virginmedia Made the call spoke to Sam who is sending an engineer out. However my wife cannot get on to the internet which means she has to go into the office to work. This is so unacceptable as this issue has been at you end since April 11. How is that okay?

  • stuarthodge1981 Stuart (@stuarthodge1981) reported

    @virginmedia Apparently it was my fault I called to cancel but your staff put me on a new contract so have to wait 3 days for the phone call that was recorded which I’m sure will turn out that it was not recorded

  • Calvert_Comics Calvert with a C (@Calvert_Comics) reported

    @virginmedia Just want it known how poor your customer service is. Never been told that I’ve been lied to so much before

  • LexiPotato104 LexiPotato (@LexiPotato104) reported

    @virginmedia So when they call they ask to speak as with my nan. She starts to ask and then they hang up. It's happened 3 times

  • PrimalTundra Primal Tundra (@PrimalTundra) reported

    @virginmedia Looks like the issues have been admitted on the website at least now. So probably a waiting game

  • nniicckkhigham Nick Higham (@nniicckkhigham) reported

    @virginmedia now nine days without 5G in the area BL6 4JF and down to BL6 4SB. Any update on when it is being restored please?

  • twistedhelix101 El Mo (@twistedhelix101) reported

    @virginmedia But of course there are issues in the area..I'm not making this up. Now I have to wait for 11 hrs before I can call an engineer out.

  • SusieWright893 Susie Wright (@SusieWright893) reported

    @virginmedia told us we would have our broadband set up today and this morning at 9am they say it won't be until Friday afternoon. So we lose 3.5 days of work and they try to compensate us by letting us buy a dongle that might not arrive until Friday. Dreadful customer service

  • Brittan66783252 Brittany Howard (@Brittan66783252) reported

    @virginmedia I think I've just done that, to be honest it always seems to be would I mind doing this or could I phone again or could I explain this again, how about virgin do something to fix the situation because last time I checked virgin employ people and pay those people

  • SimonY97907911 Simon Y (@SimonY97907911) reported

    @virginmedia Land line. It’s been since I upgraded! Nobody knows how to fix it. I’m paying fir this service but also can’t call family in Cyprus or certain numbers. It’s been awful service