Virgin Media Outage Report in Aveley, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Aveley, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Dagenham, Romford, Woodford Green, Chigwell, Newham, Poplar, Brentwood, Grays, Barking, Rochester, Welling, Chatham and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Ilford |
Internet | |
| Ilford |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Aveley, England
Latest outage, problems and issue reports in Aveley and nearby locations:
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia do you think you could actually repair the broadband and TV fault in the BR2 area? It’s been off for nearly 24 hours now and the fix estimate keeps getting put back. I might hold off the my next direct debit….sound fair?
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Ethan Truss
(@bludogsix) reported
from
Romford, England
@virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.
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Mary
(@kanyonatic) reported
from
Sutton at Hone, England
@virginmedia All anyone can say is there is an issue and it’s being fixed but they don’t know when
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shipon miah
(@MiahShipon) reported
from
Poplar, England
@virginmedia sort your network out unable to call any mobile numbers from my phone. It looks like it is affecting a lot of users. The least uou can do is put a website or twitter update
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YM
(@Yadzinooo) reported
from
Ilford, England
@virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Kyle S
(@KyleSew2112) reported
from
Bromley, England
Virgin media is ****, not cable #thismorning
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
Sure someone having a fricken laugh, now the line dead... Anyone on #virginmedia in the orpington area having trouble with their land line?.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00
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Tall Steve TV
(@TallSteveTV1) reported
from
Stratford, England
@ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Nope I’m wrong - it was a virgin specific issue - thanks
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager
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nickdrinkman
(@mangrovedrink) reported
from
Ilford, England
@virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Kyle Simon Fair
(@KyleFair1985) reported
from
East Ham, England
@virginmedia additionally we spoke to four advisors, who told us a ‘manager’ would call back in 24/48 hours - this never happened. What sort of company is this? She is SEVENTY FIVE years old, shame on you. Now she is stuck in her contract. It’s been one month
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abbey
(@Abb_fab22) reported
@virginmedia The service checker is telling me I owe you money and I need to pay this month's bill which is a lie as I pay by direct debit and the payment was taken. The service is a joke!
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craig larter
(@y2cragie) reported
@virginmedia hi I’ve had two complaints now completely ignored one should have been filed 2 months ago apparently never got logged and now another over a week ago and still not acknowledged, can I can confirm the correct regulator to escalate this further please
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HRH Kenzie
(@GiveupdotCom) reported
I’m so fed up of @virginmedia their internet is ridiculous and so overpriced - I’m disgusted with this service my god
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Emilie Shaw
(@EmilieShaw12) reported
@virginmedia Very much doubt it 20 years of being a customer means nothing to @virginmedia !!!
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Helen Rogers
(@superhel7) reported
@virginmedia So you’d rather lose customers? You can bet we will never be returning to virgin after this treatment.
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Itchy feet
(@never_home1) reported
@virginmedia @vmbusinesshelp You think I haven’t reached out for help? This is typical VM fluffing.
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Darrell Cook
(@dazcookcook) reported
@virginmedia It must be WiFi using your speed tester it says to the Hub 649mbs but to my Phone 90mbs. I've never been happy with where my Hub is because it kind of hidden down the side of my TV
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hi
(@mylinhnguyen177) reported
@virginmedia your wifi is absolutely shocking pls fix it, it goes on and off every ten ******* minutes
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David Byatt
(@davidbyatt) reported
@virginmedia Waste of time calling in. The CS reps just tell me the same thing over and over… restart the router etc Even had an engineer out and he said your mesh pods are a waste of time!!! Had nothing but issues with them. It’s at the top of the stairs with the router directly below it.
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David Byatt
(@davidbyatt) reported
@virginmedia The test was done stood next to one of your WiFi pods in my home office. The things that are supposed to increase performance in poor signal areas!!!! I don’t have the facility to wire in directly to the router.