Virgin Media Outage Report in Aveley, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Aveley, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Basildon, Ilford, Bromley, Newham, Poplar, Shoreham, Rochester, Brentwood, Romford, Barking, Chatham, Beckenham and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aveley, England
Latest outage, problems and issue reports in Aveley and nearby locations:
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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Jonni Jones GM
(@jonnijonesdj) reported
from
Dartford, England
@virginmedia hi, whss as t is the best way of contacting you please? New customer and have been ringing for three days, and messaged and chat and had no reply. I’m sure there must be a reason but not sure I’ve ever known a company like it. Thanks jon
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
Umm is @virginmedia down nationwide or am I just lucky?
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Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia Yes, have checked service status - no issues. Done factory resets on our router to no avail. Our broadband has been dropping out every 10-15 minutes for the past week making it impossible to work from home.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
The last engineer that visited sucked his teeth and just walked off the job. Very disappointed and been a customer for 8 years. Contemplating a switch to @virginmedia who can come next week...
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.
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Yvette Kentish
(@Yvette1977) reported
from
Bromley, England
I was on hold for 18 mins (at a charge of 7p per min) to speak to @virginmedia. Then, guess what? My WiFi cut out (again). #terribleservice Can. Not. Wait. For my contract to expire. 6 months and counting.
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Jamie Obertelli
(@Jamie_Obertelli) reported
from
Enfield Lock, England
@virginmedia any update on the internet outage in Enfield? When I call up I get a recorded message but no info. I've missed vital work meetings today.
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Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia Any chance of a follow up on this? Our internet is consistently dropping out meaning we are unable to work. There are no service issues in our area yet this issue is continuing.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia OK after an all day wait was contacted and tge rep worked through it. Was frustrating as hell Outcome is a network problem in my area that has been reported to the appropriate team. I'm left feeling unfulfilled and tossing a penny down a well hopeing its ok
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia Yeah when can I cancel my contract?
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.
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Yvette Kentish
(@Yvette1977) reported
from
Bromley, England
Absolute dog s**t service from @virginmedia today. Can’t wait for my contract to expire so I can get away from their utterly crap, over-priced dross.
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Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia sort your customer service out, called up twice to sort a broadband issue, stuck on hold for an hour only to be hung up on both times.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
Been having issues with virgin broadband in br5 orpington area. Any one else having a bad service. Its gone down completely for me now @virginmedia
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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James Mc
(@jimmymc) reported
from
Bromley, England
@virginmedia So, despite me spending an hour on the phone persuading you that I am not moving house just yet.. I wake up this-morning to find I’ve been disconnected anyway. And I’ve been hung up on once already while being transferred to the movers dept. Shocking service.
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fran Carnell
(@FranCarnell) reported
@virginmedia Thanks for that but your autocomp doesn't apply because I've only lost TV service (for 10 days and counting). Are you a bot or a human?
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Dean Young
(@patricksocks77) reported
Not very happy,just spent half an hour waiting to get through to @virginmedia to report an issue,got through to customer service only to get cut off on 2 occasions,followed all the online instructions to no avail,I just need to speak to someone to report the problem
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Sarah
(@JcukSarita) reported
@virginmedia 2/2 However because of continuous bad experiences prior I do not wish to continue with Virgin Media and will continue to move over to the new provider. All I hope is that the powers at be take note and seriously improve their Customer service call centres. Thanks for your time
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Jenny Glass
(@Natesmumjen) reported
@virginmedia our on demand doesn’t seem to work. Select a film or programme and just get black screen. No issue on service status. Is it just us?
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Steven Ogz
(@StevenOgilvie92) reported
@virginmedia my wifi has been down since 9pm last night, checked connections to hub and rebooted several times but nothing. Is there a problem in the Edinburgh Leith area?
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radikalrak
(@radikalrak) reported
@virginmedia Apart from twitter how else do we contact you as no one is there for a phone. I am beyond frustrated by this. I am happy to DM the contact details so that someone can call. Just saying its a complex issue does not cut it anymore. When will my connection be back?
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Sarah
(@JcukSarita) reported
@virginmedia However because of continuous bad experiences prior I do not wish to continue with Virgin Media and will continue to move over to the new provider. All I hope is that the powers at be take note and seriously improve their Customer service call centres.
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Jo
(@josephineinnit) reported
@LauryJadee @virginmedia You can cancel when they raise their prices.
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James Hogarth
(@HoggieDIT) reported
@virginmedia I’ve not taken out the box yet but you know what I’d like to just cancel and have the box sent back. Your website keeps crashing , there’s no live chat and I don’t want to be locked in with a company that offers that level of service so who do I talk to
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david senior
(@jdms999) reported
@virginmedia For existing tickets you should provide contact numbers - yous should fix the issues when you say and lets not forget Virgin Media broke the service when correcting the address on my account a simple administrative exercise. Could your service be any worse!!!!!!!