Virgin Media Outage Report in Aveley, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Aveley, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Basildon, Dagenham, Ilford, Leyton, Upminster, Walthamstow, Lewisham, Rochester, Bexleyheath, Newham, Poplar, Chingford, East Ham and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Basildon |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aveley, England
Latest outage, problems and issue reports in Aveley and nearby locations:
-
NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice
-
Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
-
Neil Clark
(@NeilClark1912) reported
from
Eltham, England
@virginmedia down again what a surprise 🙄 no wi fi again!
-
Adrian Davies
(@amdavies141a) reported
from
Bromley, England
@virginmedia After four days waiting for an engineer, at last one attends but still I have no internet access or television, as "the system is down"! I am so looking forward to changing provider, you are utterly useless and unfit for purpose!
-
istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia Less than two weeks since my last connectivity issue & it’s happening again! £40+ per month for an intermittent service. Hello Talk Talk / Sky Broadband / BT Internet...you may be acquiring a new customer.
-
Natalie Warby
(@Shiiirl_xx1) reported
from
Romford, England
@virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!
-
#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
-
NJ Fishing Tackle
(@njfishingtackle) reported
from
Gravesend, England
Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠
-
Michael harrison
(@mackenziedarcy) reported
from
Stratford, England
@virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service
-
Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
-
Emma douglas
(@DouglasEmma07) reported
from
Basildon, England
@virginmedia poor customer service - simple problem to solve (COM103207174 complaint ref number)
-
NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠
-
crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
-
Catherine Cooke
(@Catherine1090) reported
from
Walthamstow, England
@virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.
-
Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
-
SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
-
Zayd
(@zeed_96) reported
from
Poplar, England
@virginmedia some dead ass network, I get better network on the underground @TfLRail
-
Michael harrison
(@mackenziedarcy) reported
from
Grays, England
@virginmedia Spoke to your team, they were no help what so ever. Basically said you have 2 years left on your contract LIKE IT OR LUMP IT
-
Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
-
Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
SSGR
(@GazRobinson1) reported
@mrskimmorrison @virginmedia @SkyHelpTeam Kim I’ve been fighting these for months to get someone to listen. All Christmas no internet connection so we could watch Netflix or disney+ Run a test and it says intermittent issues. Ring them up and they say there’s no issues.
-
Stephen
(@Stephen42679361) reported
@virginmedia I have a terrible speed on my WiFi and ethernet Nottingham area
-
Marsha Watson
(@BeautifullyEMPU) reported
@virginmedia down again E8 🤬🤬🤬
-
Half Dinner
(@riftin_cowboy) reported
@EwanMacKenna I'd urge anyone looking for a new year resolution that is simple to switch off rte, virgin media, newstalk and stop buying national newspapers. Listen to local radio and buy local newspapers. Cut the misery from your lives, check local mart prices to brighten your day
-
🍃
(@AyoAmal) reported
@virginmedia It doesn’t show ****. It says it’s working fine but it ISNT WORKING. Please fix your trash internet ffs.
-
Shire boy
(@WisonSteve) reported
@virginmedia Is there a problem with TV in bs11
-
yacub murgalovski
(@jakemurg) reported
@virginmedia wifi has gone off in baildon, not the first time a virgin has gone down on me 🤪
-
stevenwaite_
(@stevenw54004307) reported
@virginmedia Virgin have no intention to help people it is a joke
-
SSGR
(@GazRobinson1) reported
@virginmedia seriously I’ve been on a call now for 22 minutes… the guy on the other end speaks very broken English and we are getting no where. He won’t escalate the call to a manager. Keeps saying it’s @SkyHelpTeam fault that my internet won’t work on my phone & devices
-
Denis
(@DKBrodie7) reported
Virgin media got to be the worst internet provider