Virgin Media Outage Report in Aveley, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Aveley, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: Chatham, London, Ilford, Romford, Dagenham, Newham, Coldblow, Basildon, Chingford, Bexleyheath, Poplar, Brentwood, Rochester, Bromley and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
TV | |
| Ilford |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Aveley, England
Latest outage, problems and issue reports in Aveley and nearby locations:
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SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Adrian Davies
(@amdavies141a) reported
from
Bromley, England
@virginmedia After four days waiting for an engineer, at last one attends but still I have no internet access or television, as "the system is down"! I am so looking forward to changing provider, you are utterly useless and unfit for purpose!
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia So this afternoon I have emailed your CEO Tom Mockridge hopefully he might be able to help! Virgin Media should be ashamed of its Customer service.
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia Less than two weeks since my last connectivity issue & it’s happening again! £40+ per month for an intermittent service. Hello Talk Talk / Sky Broadband / BT Internet...you may be acquiring a new customer.
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia I again called you call centre this morning and spoke to a chap called Elaric or that's how it is pronounced he promised to look into my problem and call me back in one hour that was about 10.30am but he has not contacted me.I gave him my mobile and work tele numbers and my email
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Gravesend, England
Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Natalie Tsaldarakis
(@Ntsaldaraki) reported
from
Eltham, England
@virginmedia Of course: since Wednesday night, service is down due to outage and estimated time keeps being pushed forward! First it said 6:35 yesterday, then it was 10pm, then today 9am, then 5pm, then 9pm. Still down! Service completely down SE18 and looks like there’s nothing concrete.
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Zayd
(@zeed_96) reported
from
Poplar, England
@virginmedia some dead ass network, I get better network on the underground @TfLRail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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icchis
(@icchis) reported
@virginmedia trying to call your support all morning but it keeps saying to try later. I just want to cancel my contract and you're giving me a new reason to do so. Thank you!
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Charlie Robson
(@robson_charlie) reported
@virginmedia @pepetideo Your team are appalling. Hung up on me for trying to sort an issue caused by them. Disgusting.
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Carl Higham
(@carlosLatic3) reported
@virginmedia It was Steve that had problems. However, I’m not having it that Leigh has broadband. Still in First World War that town.
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lizzie parsons
(@lizzieparsons) reported
@virginmedia imagine booking an engineer 1 month ago for Internet in a new house, then nobody shows up? And we are still paying the bill?? And your staff member telling us we need permission from the owner then putting the phone down! We are the home owners HELP
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Brenda Colvin
(@colvin_brenda) reported
@virginmedia I have followed all the steps to improve my connections several times and it has not solved the problem. I need help to get the issue fixed once and for all.
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sarah kane
(@sarahkane1981) reported
@virginmedia will we ever get a full day with Wi Fi your service is a joke
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Hunter51
(@carlhunter86) reported
@virginmedia No its simply not good enough! The staff don’t have a clue, they are rude and are using covid s an excuse! I have spent 11.5hrs on the phone plus text service and not resolved!!! @ofcom
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Mathew Caville
(@MathewJCaville) reported
@virginmedia Not at the moment, the last advisor booked an engineer that claimed the area had an issue
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Mathew Caville
(@MathewJCaville) reported
@virginmedia I did that after he left and it said no issues
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Sam Gleadle
(@Gleadster1) reported
@virginmedia I've called multiple times to cancel and you keep hanging up. Is there an email address you can give for me to put that in writing and send it off? Please don't put the phone number up. It doesn't work.