Virgin Media

Virgin Media Outage Report in Walthamstow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walthamstow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walthamstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walthamstow, Greater London, England 12/26/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Walthamstow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Barnet, Southwark, Hammersmith, Chingford, Enfield Town, Hackney, City of London, Newham, Wandsworth, Dagenham, Romford, Ilford, Bexleyheath and Harringay.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomBarnet Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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Virgin Media Issues Reports Near Walthamstow, England

Latest outage, problems and issue reports in Walthamstow and nearby locations:

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

  • Jay_Hul J (@Jay_Hul) reported from Crayford, England

    @virginmedia Tbh it’s been ongoing since we locked down in April. I accepted things might be a struggle but as time has passed colleagues and friends are not struggling with day to day connection or having constant lapses in connections. Having spoke to CCare nothing can be done.

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • 65moon MiaMc (@65moon) reported from Broxbourne District, England

    @virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    @virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!

  • matbarnett Mat Barnett (@matbarnett) reported from Walthamstow, England

    @virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • philip_berryman Philip Berryman (@philip_berryman) reported from Barnet, England

    One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH

  • eta1874 Louis W. B. (@eta1874) reported from Bexleyheath, England

    @virginmedia Can’t login at the moment as I am trying to do a teams call...

  • jakub_zalas Jakub Zalas (@jakub_zalas) reported from Bexleyheath, England

    @virginmedia It never says what it is. The fix is always hours away. 3pm in this case. This isn’t acceptable in times most of us work from home.

  • cooki40 Tracey Cookson (@cooki40) reported from City of London, England

    Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!

  • baxand Andrew Baxter (@baxand) reported from Enfield Lock, England

    @virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • katie__arabella Katie Arabella (@katie__arabella) reported from Islington, England

    @virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬

  • JCherryAMES James Cherry (@JCherryAMES) reported from London, England

    @virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Antoyha_EA Antoyha Amis (@Antoyha_EA) reported

    @virginmedia has been calling lately, trying to get us to purchase a better bundle. Once the bundle is declined, there is interference with the whole TV service. Could you please explain this?

  • SimonCDavidson simon🎭 (@SimonCDavidson) reported

    @virginmedia Had a lovely woman help me in the end. After having one man put me on hold “for a moment” to then have the call ended.

  • Dev0XD Dev0 (@Dev0XD) reported

    @virginmedia This happens with all devices in the house. And usually around 5/6pm it will cut out for a while. But the times can be different

  • rock_dodd Rock Dodd (@rock_dodd) reported

    @virginmedia our broadband stays up 30 secs at a time then cuts out. NO WAY of telling your USELESS customer service this. Desperate to get back online! Not a chance with this lot. NEVER EVER FALL FOR VIRGIN MEDIA: THEIR SERVICE IS APPALLING

  • bryanhore Bryan **** (@bryanhore) reported

    @virginmedia I’m trying to upgrade from v6 to 360 and keep getting a MA1/4/40 error message. Please help

  • TimmyJ1972 Tim Jackson (@TimmyJ1972) reported from Garston, England

    @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

  • djandybower andy b (@djandybower) reported

    Loving my @virginmedia broadband not working, one minute it’s on the next it drops I’ve reset the box and followed steps on your app and nothing is resolving the issue

  • jds_SaintAllan Joss (@jds_SaintAllan) reported

    @virginmedia For starters - FIX YOUR NETWORK SO IT NEVER GOES DOWN AGAIN. The rest will be in my complaint filed with @Ofcom

  • HamishBarclay_ Hamish (@HamishBarclay_) reported

    @virginmedia We had phone calls back-and-forth with customer service in which they would say that everything would be sorted and they would organise someone to come and do the work yet engineers keep getting sent instead.

  • DrFarahFaizal Farah Faizal 🎈🇲🇻 (@DrFarahFaizal) reported

    @virginmedia really appalling customer service. Is there a complaints number?