Virgin Media

Virgin Media Outage Report in Walthamstow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walthamstow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walthamstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walthamstow, Greater London, England 12/26/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Walthamstow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Barnet, Southwark, Hammersmith, Chingford, Enfield Town, Hackney, City of London, Newham, Wandsworth, Dagenham, Romford, Ilford, Bexleyheath and Harringay.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomBarnet Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Walthamstow, England

Latest outage, problems and issue reports in Walthamstow and nearby locations:

  • JoeWelstead Joe Welstead (@JoeWelstead) reported from Camberwell, England

    @virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.

  • Rojaljmyers Roj 🇯🇲 (@Rojaljmyers) reported from Hackney, England

    The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider

  • Semakaleng Sem Moema 😷 🌹 (@Semakaleng) reported from Hackney, England

    @virginmedia can you provide a number to cancel service? Been searching for almost 30 minutes.

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia

  • browna24 Anita Hurley (@browna24) reported from Ilford, England

    @virginmedia what’s the fault in E17? Tv internet & phone been down for 2 whole days now yet all we’re being told is that engineers are working on it

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.

  • JamesJWalsh James-J Walsh (@JamesJWalsh) reported from London, England

    Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.

  • venoztks Mike Harding (@venoztks) reported from Wandsworth, England

    @JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...

  • kathrynhakin Kathryn Akin (@kathrynhakin) reported from Hackney, England

    @SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.

  • thomasdmatthews Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia It's working now but was down for 12 hours

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia need to find out who to contact about bad single on my mobile????

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia That's to discard physical problems with your cable.

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account

  • evac90 Eva Collingwood (@evac90) reported from Hackney, England

    @virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ypapps1 Yvette Papps (@ypapps1) reported

    @virginmedia hi can anyone tell me if landline phones are down in UB6

  • darkandstormy99 All About Yv (@darkandstormy99) reported

    @virginmedia my elderly mum's phone-in has been down for almost a week and I can't get through by phone plus your online function is down. Can you help?

  • P1perdog PDog (@P1perdog) reported

    @virginmedia Is anyone able to help?!

  • AlexExile10 Paul (@AlexExile10) reported

    @NickJB70s @virginmedia They seem really helpful in ordering my box, trouble is, it never appears ! I might have to give that a go next....

  • kish_4139 Kish (@kish_4139) reported

    @virginmedia absolute pathetic customer service. Bought a tv box and trying to start it for a month now without any luck. IVR just disconnects you after sending useless test.

  • Gazzane Ruth Gazzane (@Gazzane) reported

    @virginmedia shocking customer services. Trying to leave your service but have not been able to get through for a week to now to told I haven't given enough notice! Complete joke. More interested in your profit than your customers.

  • Wilko70Donna Donna Lou (@Wilko70Donna) reported

    @virginmedia No! I would prefer to speak to someone than having to register to sign in to speak to a forum where I have other people talking who I don’t know. reason I went on in the 1st place was due to clicking on by mistake.

  • Chloesteelex chlöe (@Chloesteelex) reported

    @virginmedia Hi I can’t make phone calls from my phone, everytime I ring someone it says ‘number invalid try again later’, when it’s the correct number, tried resetting phone but still got the same issue. Also know someone else on virgin with the same issue can you help pls?

  • Lekzor Town Crier (@Lekzor) reported

    @virginmedia A dongle with really slow internet, a house move reconnection delayed for 2 months.

  • nichollsj nichollsj (@nichollsj) reported

    @virginmedia No this did not help at all. None of the options are applicable. I haven’t been with Virgin media for over a year. I’ve moved address twice. And again no human being to talk to. Please help!