Virgin Media outages and service status in Walthamstow, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Walthamstow, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 25, 10:43 PM GMT+1.
- Internet (64%)
- Total Blackout (13%)
- Wi-fi (13%)
- TV (8%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Walthamstow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walthamstow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Walthamstow, England
The most recent Virgin Media outage reports came from the following cities: Newham, Ilford, Harringay, City of London, Waltham Forest, Poplar, Islington, Camden Town, Hackney, Enfield Town, Barking, Tower Hamlets, South Woodford, Woodford Green, and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 17 hours ago |
|
Ilford
|
Total Blackout | 1 day ago |
|
Harringay
|
Internet | 2 days ago |
|
Harringay
|
TV | 2 days ago |
|
City of London
|
Internet | 3 days ago |
|
City of London
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
5 recent signals
4 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Walthamstow, England
Latest outage, problems and issue reports in Walthamstow and nearby locations:
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Green up/down arrow flashing and router restarting
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Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
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Richard Gendal Brown (@gendal) reported from City of London, England@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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PAT WEBB (@nan2thou) reported from Enfield Lock, EnglandWhen will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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Dionne (@dionnepat2000) reported from Walthamstow, England@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
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Paul Lewis (@paulstevenlewis) reported from Islington, England@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia And now the service checker doesn't seem to be working either....
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SallyH (@sallyhhk) reported from Islington, England@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Mariachiara (@mariesnotcool) reported from Islington, England@virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Mira Burton (@MiraBur44156853) reported from Haringey, England@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Pinner (@JamiePinner) reported@entrustTMF @virginmedia Mine too. Was super slow and now when turn on and off just flashes green. That similar? I’m in London
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Tigol (@bigoltiddies) reported@JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.
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Jason Caine Smith (@jasoncainesmith) reported@virginmedia and you can’t even recognise his account details or phone number so he’s sat there without tv!! Unacceptable service levels! I sincerely hope you’ll be refunding him some of the extortionate amount he pays you each month !
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not jay (@notjay92349724) reported@FuzziePieRat @virginmedia then their ignorant staff told me to go **** myself and hung up. I rang back and filed a complaint. Later that afternoon, got an email through to say complaint has been CLOSED! Left VM, never going back till they change their customer service agents
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John Mercer (@Merse2506) reported@virginmedia @A_MyRules1 I have had the same issuea and my box is ****. Never works buffering out of service channel failed. Cant go online link dont work tried calling
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1836golf tour (@1836golftour) reported@virginmedia @VirginMedia_TV What part of your complaint has been logged & someone will contact you within 24 hours am I not understanding? Getting close to 72 hours now. You really are the lowest of lows for Customer Service. I guess everyone in The Philippines is asleep now!!!
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Carm5012 (@Carm5012) reported@Ofcom Can you do something about @virginmedia and their constant nuisance calls? Four so far today - it never ends
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Adele Darbyshire (@DarbyshireAdele) reported@DjmarkieT @virginmedia We too walked away - unbelievable poor customer service
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Aidan Costello (@aidan_codtello) reported@entrustTMF @virginmedia Sounds like an easy decision. You have had diabolical service and support.
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Richard Smith (@rickysmith1965) reported@ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.