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Virgin Media

Virgin Media Outage Report in Walthamstow, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Walthamstow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walthamstow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Walthamstow, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Poplar, City of London, Hammersmith, Wembley, Camden Town, Barking, City of Westminster, Newham, Enfield Town, Ilford, Westminster Abbey, Hackney, and Islington.

CityProblem TypeReport Time
London TV 2 hours ago
Southwark Internet 9 hours ago
Poplar Internet 10 hours ago
London Wi-fi 12 hours ago
City of London Total Blackout 13 hours ago
Hammersmith Internet 14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Walthamstow, England

Latest outage, problems and issue reports in Walthamstow and nearby locations:

  • ImaginaryCard
    MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • thelegoguard
    LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • dreamboatsings
    Dreamboat (@dreamboatsings) reported from Tottenham, England

    @virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.

  • dreamboatsings
    Dreamboat (@dreamboatsings) reported from Tottenham, England

    Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.

  • CouchPotatoUK
    Wesley Hammer ⚒️ (@CouchPotatoUK) reported from Romford, England

    @virginmedia for a media company that sells amazing broadband, your website is terrible. Just goes in circles, doesn't let you change packages online. Terrible.

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @virginmedia I'm sorry for the two poor support staff who are trying to sell us new remote controls, routers and O2 sims - for more money - till we hit the nuclear option and say we're leaving to get what we're asking? We're loyal customers; why does it need to get to that?

  • haniehvidmar
    Hanieh Vidmar (@haniehvidmar) reported from Paddington, England

    @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

  • marianmartinart
    Marian Martin (@marianmartinart) reported from London, England

    @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

  • marianmartinart
    Marian Martin (@marianmartinart) reported from London, England

    @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

  • KikassP
    kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

  • blue_murdock
    Ritch Zablan (@blue_murdock) reported from Camberwell, England

    @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

  • MSROPER10
    S (@MSROPER10) reported from London, England

    @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

  • KikassP
    kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia If you were sorry, this issues was fixed long time ago…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • qMistt
    Jason (@qMistt) reported

    @virginmedia I have called so many times and don't get through to anyone just an automated system telling me there's a problem it will be sorted in 24 hours and the problem is still there

  • connor_martyn
    Connor Martyn (@connor_martyn) reported

    @virginmedia how do I organise having a router moved? I see no options on the help section of the site nor any live-chat.

  • HawSophie
    Sophie Haw (@HawSophie) reported

    @virginmedia I am not a virgin media customer. It was a incident that happened with one of your van drivers earlier today. It was appalling and if no one calls me on the above number I am going to the police to report. Disgraceful.

  • qMistt
    Jason (@qMistt) reported

    Think I'm gonna have to change from @virginmedia Internet keeps dropping try calling them get put through to a automated system tell me to wait 24 hours problem still happing great help 😶

  • gffcontwitch
    OFFICIAL GFFCONTWITCH 🇬🇧 Farming Plays (@gffcontwitch) reported

    @virginmedia no idea, your website has crashed Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

  • franigma93
    franigma (@franigma93) reported

    @virginmedia my partner and I booked a broadband and home phone package last night which says it would be £33/month for 18 mo and £62/month thereafter. Our contract email today however says that our bill will be £62/month from the start. Can’t get through on phone, please help.

  • Butterfly_0145
    Sarah (@Butterfly_0145) reported

    @virginmedia Nope not getting to the password page now Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)

  • xMissNelisx
    Charlotte Nelis (@xMissNelisx) reported

    @virginmedia Can someone please confirm if there is a technical issue between Virgin media and Netflix? Can’t watch it and I’ve called several times to be fobbed off with the wording “technical fault” 🙄

  • CommonSense4Ya
    Common Sense (@CommonSense4Ya) reported

    @virginmedia Hi, are there issues in Lucan and if so, when are they gonna be fixed?

  • Benji_Foxy
    Benji Foxy 🦊 (@Benji_Foxy) reported

    @virginmedia Can I get a new hub for my grandad please, his current one is 5+ years old and the 2.4 bandwidth is very slow, 5.0 bandwidth and ethernet is fine but doesn't have any devices that support 5.0