Virgin Media Outage Report in Walthamstow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walthamstow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walthamstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walthamstow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Southwark, Wembley, Hackney, Paddington, Hammersmith, Barnet, City of Westminster, Waltham Forest, Romford, Poplar, Fulham, Camden Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dagenham |
TV | |
| Southwark |
Wi-fi | |
| Wembley |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Walthamstow, England
Latest outage, problems and issue reports in Walthamstow and nearby locations:
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Better but I had to cancel a pretty important call as Hotspot doesn’t cut it so thanks for that. No idea what I’m paying for
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Andrew Sanigar
(@AndrewSanigar) reported
from
Hackney, England
Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Lloyd williams
(@Lloydyboy1) reported
from
Barnet, England
Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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Neil
(@Inactive95) reported
from
Romford, England
@virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.
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Ore Meta
(@OreMeta) reported
from
Wandsworth, England
@virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia I have waited two days for someone to contact me, regarding a broadband problem and all I get is a automated reply telling me someone will get back to me. Unacceptable virgin media. I am not happy.
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia have you got an email address for an actual human being we can contact about your terrible service?
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia WHY IS YOUR INTERNET DOWN AGAIN!?!?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne Somerfield
(@JayneSomerfield) reported
@virginmedia itv hub, I can’t seem to find all your series on the TiVo box like I would on the app on my phone/iPad. Is this normal? Also anything I do watch freezes before it starts meaning I can’t watch it. Please help....
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Lauren
(@laurenlouisee) reported
@virginmedia Thank you, we haven’t had too many issues in the past but yes this has been disappointing. They did give us a reference C-0212202512
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Dominic DEAN 📸
(@ddphotograph) reported
@virginmedia Hi, when i click on the ,link to order it , it says page broken :(
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Brown coconut
(@CK19741541) reported
@virginmedia @VirginMediaNews WHATS HAPPENING WITH THE INTERNET CONNECTION IN THE IG2 AREA?This has been going on for a few days now with no further explanation just a generic message! This is out of order considering loads of us are working from home! Fix it or we go elsewhere!
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cheryl
(@cherylwinch1) reported
@virginmedia how exactly are you meant to resolve issues when messenger has a waiting time of 4 hours and there is no number I can call??
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John Henderson
(@Johnslow10) reported
@virginmedia After spending some time on a phonecall yesterday to your customer agent it seems not only the package I'm on is no longer available but also the contract length is no longer 12 months. The contract length has increased to 18 months...1/2
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Claire Gillespie
(@TheContesssa) reported
@MartinSLewis Hello..have been trying to contact Virgin Media for 2 days...have u or any of your team had anyone else with the same problem ? Thanks....
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RebeccaChance
(@MsRebeccaChance) reported
Hi @virginmedia, 6 months into a complaint (COM 104 109921) and you're still over-charging me. Do you want to sort this out or shall I go to CISAS?
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Ryan Underwood
(@RyanUnderwood86) reported
@virginmedia I have never been treated this badly as a customer. Even if I was staying as a customer, my bills are wrong anyway.
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Mario Avossa
(@MarioAvossa) reported
@virginmedia So I tried to upgrade my broadband to the 1gig service, seemed to be going quite well unitl the "Honesty" (!!) thing came up. Where there was supposed to be numbers, there was xxx there. Hmm, seems legit. Not. Been stung before by VM, I want it done properly.