Virgin Media Outage Report in Wembley, Greater London, England
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The latest reports from users having issues in Wembley come from postal codes HA9 and HA0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Bermondsey, Borehamwood, London, Bushey, Ealing, Wembley, Walthamstow, Streatham, Walton-on-Thames, City of Westminster, Islington, Hampstead, Camden Town and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Bermondsey |
Internet | |
| Borehamwood |
Internet | |
| London |
Wi-fi | |
| Bushey |
Internet | |
| Bushey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Internet not working again. Never received a response from the number you sent me
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Quentin
(@quentinnield) reported
from
Lambeth, England
@MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology
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Rosamund Irwin
(@RosamundIrwin) reported
from
Camden Town, England
@richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.
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Professor Sue Black OBE Keynote Speaker
(@Dr_Black) reported
from
Kingston upon Thames, England
@leemallon @virginmedia Have you got a hub2 or hub3? We had the former and service was dreadful, did lots of reading 🤪 and found that we could request a hub3 and now the service is so much better
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
Not working again. The service is so bad. Surely you will be issuing refunds?? #virginmediadown #virginmedia
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.
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lewis genney
(@lewisgenney) reported
from
Kensington, England
@vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice
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aka13
(@Aka13K) reported
from
Hillingdon, England
@virginmedia all services down for me in UB10 after the thunderstorms an hour ago? Any updates on what’s going on? Your website says all is well but clearly not as I hv no signal on TV or Broadband since 12.15pm
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.
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bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
@virginmedia Hiya, still having connection issues in N6, are there any updates?
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service
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Tim Kirkby
(@rebmit1) reported
from
Hillingdon, England
@virginmedia broadband down yet again.... Area 14
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia outage in Kensington....again.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Thanks for contacting me - I am trying to get my account set up as VM halted my account being started due to previous tenants having an account. V difficult to contact VM support because I don’t have an actual account yet. Order reference WS7036210 if that helps anything.
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Subhendu Dey
(@subhendudey) reported
from
Kingston upon Thames, England
Hi @virginmedia I don't understand I am not under any contract still I am not able to cancel my connection. Can you please why??
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MinMon
(@MinMon76) reported
from
Egham, England
@virginmedia what a pile of crap. Seriously not only have you failed to send bags for me to return your equipment but you’re still billing for a service I cancelled in February!?!? How inept are you?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Huelin
(@TomHuelin1) reported
WiFi taking a battering this morning. @virginmedia pls help!
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James Donnelly
(@jm_donnelly) reported
@virginmedia Any chance your customer services could keep hold of a call?? i've been disconnected 4 times now!!! I'm getting bored of having the same conversation with different people.
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Jennifer Wilson
(@Saoirse4823) reported
@virginmedia I have already tried those methods of contact. The telephone number requires me to wait more than an hour and I have submitted a complaint which was unanswered. I intend making a complaint via ofcom and by post.
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john richardson
(@john_richardson) reported
@virginmedia Yes multiple times via the "Feedback" button on Service Checker pages ... to be honest that route yields zero response hence I resorted to social media.
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Tracy davies
(@Tracyda29505952) reported
@virginmedia i can’t get through to anyone about my broadband. I’ve FB messaged but no response. The signal is ridiculous and I wish I had never changed. Can someone contact me
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Scott Cassidy
(@scottycass88) reported
@virginmedia To ofcom yes. Hows a complaint going to help get my wifi sorted any quicker. Complaints take 28 days to resolve apprently.
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Emicha
(@Emicha91875395) reported
@virginmedia again. Salman then responds on the 15th saying he will look onto this. Your automated response than shows on the 16th asking if I still need help. It then appears on the 17th, after I have advised I need help. Panchami responds on the 17th and asks me to.
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Waaves
(@Tmsmoran) reported
@virginmedia thanks for replying. i will email customer services and let them know - i think you may have sabotage within your ranks as the service has gone from being very good to awful - and 3 blokes ive spoken to on phone have been very odd
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Anthony Epstein
(@anthonyepstein) reported
@virginmedia Still having issues
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Mhairi 🇪🇺💛
(@MhairiMcLaugh) reported
Woke up in a terrible mood. Virgin media being ****... again! I need this baby out of me and lockdown* now meaning my family won’t get to meet him until he’s well over a month old! *id just like to add I think we should lockdown but I’m angry that it needs to happen again!