Virgin Media

Virgin Media Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wembley, Greater London, England 12/26/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Harringay, Barnet, Southwark, Hammersmith, Enfield Town, Hackney, Rickmansworth, Hayes, City of London, Wandsworth, Southall, City of Westminster and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHarringay TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • nmargwh Nicola W (@nmargwh) reported from Spelthorne District, England

    @jodirilot @virginmedia Also issues in TW15 tried have old 2.0 hub which I’ve tried resetting but no luck so far. No WiFi at all since 5pm

  • BonjourAnt Antoni Luke Kijewski (@BonjourAnt) reported from Croydon, England

    @virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia your broadband service is down again in SW13 tired of arguing with your Indian call centres who never see any network problems and ask me to turn off and turn on my router! Seriously that does nothing, loose the script!

  • grimemusic1014 gary (@grimemusic1014) reported from Southall, England

    @virginmedia All I wanted to get across is that the reputation it brings to the company is really bad

  • nmargwh Nicola W (@nmargwh) reported from Spelthorne District, England

    @virginmedia I need a new hub (which must already have been known) You have no next day delivery so this won’t come until Monday. Extremely poor service #virginmedia

  • chrishallrides Chris Hall (@chrishallrides) reported from Hackney, England

    @virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.

  • nmargwh Nicola W (@nmargwh) reported from Spelthorne District, England

    @virginmedia @SnowballDj Same issue and rebooting the hub makes no difference. Beyond frustrated with your service (or lack of it) now

  • CharlieBaden1 Charlie Baden (@CharlieBaden1) reported from Wandsworth, England

    @virginmedia Your WiFi service has been down for 5 hours any update

  • lifeofbry Bryan Scott (@lifeofbry) reported from Lambeth, England

    @SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta

  • philxdaoust Phil Daoust (@philxdaoust) reported from Lambeth, England

    Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever

  • Luke_major Luke Major (@Luke_major) reported from Richmond, England

    Anyone else having broadband issues with @virginmedia ..... AGAIN. #Broadband #VirginMedia #TW10

  • kazfla Karl F (@kazfla) reported from Southall, England

    @virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone

  • andburd Andrew Burdett (@andburd) reported from Camden Town, England

    @virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.

  • grimemusic1014 gary (@grimemusic1014) reported from Southall, England

    @virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.

  • Vinnyd82 Vinny Davidson (@Vinnyd82) reported from Kingston upon Thames, England

    @virginmedia The issue is with the virgin go app on my mobile. Channels such as BT sport are not showing....

  • themib Martin Bentley (@themib) reported from London, England

    Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).

  • CarysBarton Carys Barton (@CarysBarton) reported from Camden Town, England

    @BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankstahT FrankstaH TBC (@FrankstahT) reported

    @virginmedia Checker says fine no problems and to restart my router, restarted it 15 mins ago and notncame back up zzzz virgin media reminding me of 2001 tiscali

  • Imnotcrixus liam gardiner (@Imnotcrixus) reported

    @virginmedia having issues with my broadband been having issues with it for around a week now and its only getting worse, im having constant signal drops. Technicians aparently been fixing for like 5 days now.

  • Michael59644375 Mike (@Michael59644375) reported

    @virginmedia absolute disgrace. When I phone up with an issue with your pathetic Internet, I don't want to speak to a robot who says there is nothing wrong. I'm sure if I stopped paying my bill a person would phone me. Absolutely shite Internet !!!!!

  • Shimmy_morris Shimmy Morris (@Shimmy_morris) reported

    @richardbranson you should be ashamed of yourself. You’ve created a company @virginmedia and your staff are rude. They outright lie. I have recordings proof of this and they are the worst most unhelpful people on the planet. Sort your companies out, I don’t care how big they are.

  • Alex_Sandro10 Alex Sandro (@Alex_Sandro10) reported

    @virginmedia @virginmedia I hired internet on December 19 and the device was never delivered to route the internet, please help me

  • eastmap1 Michael (@eastmap1) reported

    @virginmedia 200 minutes with your customer disservice department then you notify me there is another 45-minute wait. Shocking

  • JamesWgaming James Webster (@JamesWgaming) reported

    @virginmedia The internet cuts out every 10 minutes. I believe it to be a fault with the hub, my neighbour has the same package and never has an issue. We have reset the hub many times a day I can’t see how the issue isn’t on your end. The hub is unobstructed

  • VikkiPhippard Vikki 💞 (@VikkiPhippard) reported

    How many times is @virginmedia wifi going to go off and boot me out of calls… honestly the service is the worst!

  • QueenV1ck1 Vicki Page 👸🏼 (@QueenV1ck1) reported

    @virginmedia If only there was enough hours in the day to ring ….. your existing customer offer is £30 per week more than the new customer offer ? Took me 5 hours yesterday to find this out ???

  • mistervickster Vignesh (@mistervickster) reported

    @virginmedia I have sent a text message. Hopefully they can help me out with this.