Virgin Media Outage Report in Wembley, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wembley come from postal codes HA9 and HA0 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wembley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wembley, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hammersmith, Croydon, City of Westminster, Wandsworth, City of London, Hackney, Wembley, Camden Town, Enfield Town, Kingston upon Thames, Westminster Abbey, Brent, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 6 minutes ago |
|
Southwark
|
Internet | 19 minutes ago |
|
Hammersmith
|
Internet | 3 hours ago |
|
Croydon
|
Internet | 3 hours ago |
|
City of Westminster
|
Wi-fi | 4 hours ago |
|
Hammersmith
|
Internet | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Martin COYS (@Dusty19646) reported from Hillingdon, EnglandAnybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.
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nala. (@Skky16) reported from Croydon, England@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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KP (@kptweetsstuff) reported from Harrow Weald, England@virginmedia My contract hadn’t even started yet! So I will need to cancel
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Kevin F Green (@hooplingkev) reported from Barnet, England@virginmedia it’s bad enough informing me you’re putting prices up, then today TV/broadband or phone service not working which has cost me £16 for an event I booked and am unable to stream #poorservice #Moneygrabbing
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OD (@Olivia121994_) reported from Harrow Weald, England@DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it
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Suren Perera (@darthteddy) reported from London, England@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Dave (@BigadeeDave) reported from Richmond, England@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
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Daniel Kemshed (@danielkemshed) reported from Enfield Lock, England@virginmedia I think I've asked you to cut off our internet 4 days early for a house move, is it possible to get 4 days of service added until 15th? I have text the mobile number that you advise.
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nala. (@Skky16) reported from Croydon, England@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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Daniel W (@damawa42) reported from Camden Town, England@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
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catskidschaos (@catskidschaos) reported from Richmond, EnglandYay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
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nala. (@Skky16) reported from Croydon, EnglandIf you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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Dawn Cutting (@CuttingDawn) reported from Bricket Wood, England@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
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DanielSSmith FRSA (@DanielSSmith) reported from London, England@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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Dan Vikman (@DanVikman) reported from Merton, England@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
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Suren Perera (@darthteddy) reported from London, EnglandSo @virginmedia is down again. App says everything is fine but clearly not.
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Dominic Sender (@dcsender) reported from Camden Town, England@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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Karen Gerardi (@KarenGerardi) reported from Harrow Weald, England@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
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KP (@kptweetsstuff) reported from Harrow Weald, England@virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Noble (@Riseup7777) reported@virginmedia When I phone on 03454541111 I get told you’ve dialled an incorrect number . My broadband has been down for hours
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Viven M Noakes (@FitSteps_w_Viv) reported@virginmedia What is going on with the service today? It's on and off. Please fix the problem. Thank you. #Bedford #BEDFORDSHIRE
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Anyceed (@anyceed) reported@vmbusiness VIRGIN MEDIA STILL DOWN!!! #virgindown
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Logan Turner (@MrStitchGaming) reported@virginmedia Have you guys gone down again cus viringmediawifi.exe has stopped responding
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Kie Collings (@kie_collings) reported@virginmedia How are you sending out tweets if you have no internet? Get off twitter and fix my our Wi-Fi lol
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CarolineJ (@Grandmatriplets) reported@eurotasha @virginmedia @macavanagh It's a damn cheek.. 2nd rate service.. Ist class money collecting.. The nerve of them..! Bit of a smack in the face.
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Dean Smith #StopTheTreaty (@DeanSmi47962704) reported@TheRossOwenShow @virginmedia I've had the same issue since November last year.
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camsoft2000 🇺🇦 (@camsoft2000) reported@virginmedia what the hell is going on, internet not working, your website and status page is not working, your phone number is not working. This is totally unacceptable and you want to put up prices! Will be contacting Ofcom.
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A view from the Rainham End (@intherainhamend) reported@virginmedia 15% price increase and you think it’s acceptable to provide a service like this? Third time today, sort it out!!
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KrisDaMofo (@KrisDaMofo) reported@virginmedia My lads going off his nut! Can’t get on Xbox Live!!!! Please god someone help me!