Virgin Media Outage Report in Wembley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Wembley come from postal codes HA0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 06: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Harringay, City of Westminster, Southall, Paddington, City of London, Fulham, St Albans, Barnet, Watford, Hampstead and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
||
| Croydon |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!
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Sarah Byrne 💙
(@sorcha_b) reported
from
Walthamstow, England
@virginmedia not great customer service...surely it can’t be that hard to explain why I’m paying £20 more per month for a basic package...
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@virginmedia another day of no internet and useless customer services... WHAT IS GOING ON
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
@virginmedia Well I spoke to so many people, trying to get my wifi booster which is part of my package! Customer service, technical, sales and retention but they all said someone else had to help, ended with Willard in retention but after the last half hour on hold had to put the phone down
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia No I tried the virgin media app messaging service and was told the best deal on my current package would be £122per month rather than the current £90
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Can I exchange my useless Hub3 for a new Hub4 please? So I can have broadband that doesn’t drop out every few minutes. #help #WiFiWilderness
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Rixy
(@AshleyRix1) reported
from
London, England
@virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia what is going on with your #broadband service. Every single week for the past month is getting worse and worse. Plus it’s not just me, friends in this region are experiencing the same problem. Very frustrating especially when I’m in the middle of a Zoom meeting.
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia CW.—— No need . My problems were solved and a new contract sorted!!!! Many thanks🙏🏻
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oly barnsley
(@olybarnsley) reported
from
Islington, England
@virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?
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Adrian Malaiet
(@malaiet) reported
from
Hammersmith, England
@virginmedia worst internet provider in UK, appalling service
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
God put me out of my misery - holding on the phone to @virginmedia for more than four hours! Spoken to many people who put me through to other people but no one helps me. It’s the same 2 crap songs. At least get a playlist 😢😢😢
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
@virginmedia But can I order the free ones that are part of my deal? That’s been my problem that no one has been able to sort out!
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?
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Fiona Duggan
(@fionaduggan) reported
from
Wandsworth, England
Dear @virginmedia #VirginMedia I have never experienced such shite customer service. Utterly utterly shocking, remote working or no remote working, is there anyone working. If a communications company can't do better? And your website is also pants. Yours non-faithfully,
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Paul Pixton
(@ppixton) reported
from
Tottenham, England
@virginmedia Hey, can anyone help?
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work
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YUS
(@yusTHFC) reported
from
Walthamstow, England
@virginmedia TV and broadband both down missing the @NFL and gona have to watch the @SpursOfficial game on my phone... what a day for it to happen
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Ciaran
(@Ciaranfff) reported
from
Southall, England
@virginmedia fix my wifi you *****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@paultope) reported
@virginmedia are there major problems with the PL postcode this morning?
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Nick Thornton
(@NickThornt1978) reported
@bt_uk Why is my broadband still down and has been since 8pm yesterday? @virginmedia any thoughts? 2nd time this has happened recently. Breaking of terms.
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Twiglet
(@twiglet2020) reported
@virginmedia lovely start to the morning. It seems everytime roadworks happen no Internet. Service status not working 😔
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Laurie Reynolds
(@lauriereynolds) reported
@virginmedia unable to get any internet this morning. Also your service status seems to be down, so unable to check stuff, in EX1 2QD. any deets?
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Rob
(@FMBsChannel) reported
Sorry guys my internet died @virginmedia seems to be down, if it comes back I’ll start the stream again.
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jack
(@bigjjm13) reported
@virginmedia Internet is down in PL9
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becky chard
(@charmedagain22) reported
Woke up again to no wifi, no tv and no phone line working again! @virginmedia when are you going to sort these problems?? I’m not sitting on hold for 3 hours it’s cost me fortune on my mobile!!! Will be cancelling my payment until someone contacts me. Your customer service is bad
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amy stockley
(@amyloustockley) reported
@virginmedia no internet or tv in PL6 plymouth. Can you give an update please? The service checker on your webpage is not working either!!!
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Scott Wilmot Art
(@ScottWilmotArt) reported
@virginmedia App not working either
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mark webb
(@WebbTaff) reported
@GaryDWatkins @virginmedia No service in Plymouth either