Virgin Media outages and service status in Wembley, England

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wembley, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Northolt, Stanmore, Greenford, Brentford, Elstree, Isleworth, Ealing, Hayes, Wembley, Harrow, and Edgware.

City	Problem Type	Report Time
Hammersmith	E-mail	1 hour ago
Southall	E-mail	2 hours ago
Hammersmith	Internet	4 hours ago
Hammersmith	Total Blackout	5 hours ago
Hammersmith	TV	6 hours ago
Hammersmith	Internet	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Yessi Bello-Perez (@yessibelloperez) reported 11 minutes ago from Ealing, England

  @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 11 minutes ago from Ealing, England

  @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

• 
  Sandeep Pandya (@spandya1) reported 12 minutes ago from Harrow Weald, England

  @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

• 
  Jade Sharp (@jadesharp1992) reported 13 minutes ago from Richmond, England

  @Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?

• 
  Francesco Marchet (@MarchetF) reported 17 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Yessi Bello-Perez (@yessibelloperez) reported 19 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  John carroll (@Johnboy82903002) reported 21 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Alessandro Ferrara (@iamAleFerrara) reported 23 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Gabor (@GaborPfalzer) reported 23 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  Gabor (@GaborPfalzer) reported 24 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Tony Crean (@tony1945) reported 31 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  Alessandro Ferrara (@iamAleFerrara) reported 36 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 37 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  ALICE AND THE INK (@aliceandtheink) reported 42 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  Hanieh Vidmar (@haniehvidmar) reported 49 minutes ago from Paddington, England

  @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

• 
  Chris sweet (@poundland_thor) reported 50 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Oliver Fatyol (@IstvanOFatyol) reported 52 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Konstantinos Veves (@k_veves) reported 56 minutes ago from Ealing, England

  @virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 59 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  Gabor (@GaborPfalzer) reported 60 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan (@DanMontgomery87) reported 5 minutes ago

  @virginmedia I’ve tried to use your online web chat to speak with a so called “agent” who didn’t respond for 5 minutes and used language that AI would use, if this is the kind of customer service you guys will be using then I’ll be looking to take my custom elsewhere

• 
  Will (@willmgreenhalgh) reported 6 minutes ago

  @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything

• 
  Kate (@CallForCries) reported 8 minutes ago

  @virginmedia intermittent service for 24 hours.

• 
  Lisa (@LisaRacheal) reported 10 minutes ago

  Worst company ever @virginmedia They say the same thing over and over again instead of just sending an engineer to actually fix it. I don’t work for you, you take my money so provide the service

• 
  Stephen Old #FBPE (@StephenOld) reported 12 minutes ago

  @virginmedia When you upgraded my broadband line you told me to plug my phone into my router. I did that and it stopped working. Your customer service is useless and this tweet is staying public until YOU fix it.

• 
  TubzNetz (@TubzNetz) reported 12 minutes ago

  @virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?

• 
  Sophie 🏳️‍🌈 (@FarrantSoph) reported 13 minutes ago

  @virginmedia really disappointed with the customer service I received today. Phoned to cancel my tv package (my contract ends in 41 days) I only require broadband. More in comments.. @Ofcom

• 
  David Byrne (@davidclbyrne) reported 14 minutes ago

  No work phone for 3 weeks, Over 20 calls to “Customer Service”, AI that doesn’t work, Technical support that doesn’t work, Incompetence at a level impossible to describe, And no call back since Monday. I’ve had same number for 32 years-until I went to @virginmedia

• 
  Virgin Media News (@VirginMediaNews) reported 16 minutes ago

  A man in his 20s has been arrested in connection with a shooting at a house in Co Galway during the August bank holiday weekend. A man was taken to hospital with non-life-threatening injuries after gunshots were reported at a residence in Dunlo, Ballinasloe on Monday 3rd August at around 3.15am.  Gardaí are appealing to anyone who was in the Cúlán Eiscir Riada area between 2.30am and 4am, and who may have witnessed the incident or has camera footage, to come forward. More on Virgin Media PLAY.

• 
  Emily Atkins (@bahallathegreat) reported 17 minutes ago

  @virginmedia It was taken up by a carpet fitter and never relayed it so angry at that and I never had anyone to look to see if everything was running ok