Virgin Media Outage Report in Wembley, Greater London, England
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The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hayes, Hackney, Croydon, Harringay, City of Westminster, Egham, Southwark, Hounslow, Enfield Town, Kensington, Twickenham, Camden Town, Hampstead and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hayes |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.
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Dan
(@DanStratford84) reported
from
Wandsworth, England
@emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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Deborah Maclaren
(@MaclarenDeborah) reported
from
Richmond, England
@virginmedia No. It's an intermittent problem so is currently working. The message that goes out on the phone line ( when I call in to report when it ISN'T working) says Iit's a ''complex problem' . This is frustrating as your customer services ( appalling) said it would take until Sept 9 th
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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APM External Affairs
(@APM_Stephen) reported
from
Camden Town, England
It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
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Darren Woodward
(@woodywatford) reported
from
Croxley Green, England
@virginmedia Rang that number, said there wasn’t much they could do. Re did my package as it is currently, and it was £2 more than what I got quoted on Saturday. So just over £30 a month more staying with you. Thanks for trying to help
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paul davies
(@ayestawnie) reported
from
Hillingdon, England
@virginmedia got no TV, Internet or phone please help got code W02 on my TV
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Johanna
(@JohannaWhitaker) reported
from
Islington, England
@billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
@virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
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Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stef 🏳️🌈 🏳️⚧️ 👽
(@stefscaz) reported
@virginmedia You have been given these details when I renewed my contract 18 months ago and send in deed poll certificate now being punished for virgin media incompetence at not updating your records and my contact ended and service suspended due virginmedia not doing there job now no service
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Pauline Powell
(@MsAnfieldpark) reported
@jameswmullen @Defencebrief @virginmedia I can see where you are going. Well, let’s hope the companies do the right thing by consumers rather than wait for Trading Standards to test their practice when faced with customer complaints (and on the figures quoted by OP that seems likely)
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Dan
(@danjacko98) reported
@virginmedia is the worst company. They will give you a new contract without consent and ignore evidence to cover their wrongdoing. A breach of consumer rights and trading standards. Disgusting.
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Robert Ring
(@RobertR34431841) reported
@virginmedia one of the worse company’s for customer service I have ever encountered. I requested a manager yesterday and was told 4 hours! This didn’t happen. The someone fro. Virgin called her this morning demanding £400, she felt she had to pay this and now cannot buy food.
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Chloe Alexandra
(@chloe_alex_24) reported
@virginmedia My bill again right now is £140 how and why is it that high? The wifi isn’t even working and even if it was it’s meant to be £26 pm, you have to fix this it’s ridiculous.
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steve-o!
(@steveyk1980) reported
@virginmedia so what's your policy on refunds for no service on internet internet down and no engineer till next Tuesday?
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John Spencer Williams • F**k Work Let’s Play
(@johnsw) reported
@virginmedia I just got a broadband offer from you to an email address on my website that I never use to opt in to things so that kind of suggests you're spamming people?
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Steve Tittensor
(@stevetittensor) reported
@virginmedia Dear Virgin. Please stop hassling me about my old equipment. I sent it back via CollectPlus because you failed to collect it when you said you would and did not return a message.I have the tracking number and if it’s lost that’s not my problem. Thanks
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Cirian75 #YNWA 62.5% 🇬🇧 25% 🇳🇱 12.5% 🇦🇺
(@cirian75) reported
@virginmedia I think her thinking was New package plus a discount = happy customer But that means also means a new 18 month contract = a big no go for me!
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Mr Matthew
(@MrMatth68584062) reported
@virginmedia Yes, I have repeatedly tried calling that number and 150, but, helpfully, after going through security, I get told that there's no one to answer my call. Cost goes up +50%, service has gone down -80%