Virgin Media outages and service status in Wembley, England

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wembley, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Northolt, Greenford, Hayes, Wembley, Stanmore, Ealing, Brentford, Elstree, Harrow, Edgware, Kensington, and Richmond.

City	Problem Type	Report Time
Hammersmith	Internet	3 hours ago
Hammersmith	E-mail	3 hours ago
Hammersmith	Internet	4 hours ago
Southall	Internet	20 hours ago
Hammersmith	Total Blackout	2 days ago
Southall	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Alessandro Ferrara (@iamAleFerrara) reported 24 seconds ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Fr Chris Phillips SSC (@phillipsc) reported 2 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Mark Ryan (@MarkGRyan) reported 4 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Yessi Bello-Perez (@yessibelloperez) reported 8 minutes ago from Ealing, England

  @virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either

• 
  Kevin Plummer (@plummerkevin1) reported 9 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 13 minutes ago from Southall, England

  @virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.

• 
  BuG$y (@browngaybitch) reported 15 minutes ago from Harrow Weald, England

  Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

• 
  Alessandro Ferrara (@iamAleFerrara) reported 16 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  Chris sweet (@poundland_thor) reported 23 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Diviyesh Shah (@pharmr5) reported 30 minutes ago from Brentford, England

  @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

• 
  Alessandro Ferrara (@iamAleFerrara) reported 36 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  Dipak (@dip2ooo) reported 36 minutes ago from Harrow Weald, England

  @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

• 
  Jen Daly (@jgraha14) reported 36 minutes ago from Ealing, England

  @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

• 
  Oliver Fatyol (@IstvanOFatyol) reported 47 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Dukè 🇩🇪🇱🇰 (@itsstheasianone) reported 48 minutes ago from Harrow Weald, England

  anyone else’s virgin media down?

• 
  Subhajit Banerjee (@subhajitb) reported 48 minutes ago from Ealing, England

  @virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode

• 
  John carroll (@Johnboy82903002) reported 50 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Gabor (@GaborPfalzer) reported 52 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Konstantinos Veves (@k_veves) reported 53 minutes ago from Ealing, England

  @virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.

• 
  Ganesh Uttam (@ganeshju) reported 59 minutes ago from Brentford, England

  @virginmedia Internet and Wifi is down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Elaine Rust (@elainerust) reported 6 minutes ago

  @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

• 
  Kilsally Redux (@Kilsally_Redux) reported 14 minutes ago

  Virgin Media O2 is gearing up to provide wholesale access to its network to challenge the dominance of BT. But it said Openreach was seeking to “choke” off competition before it had truly begun by luring third party companies away.

• 
  Tellmewhatyouknow (@Tellmewhat49871) reported 14 minutes ago

  @virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.

• 
  JR (@Dadyougeek) reported 15 minutes ago

  @appleblossomBe @virginmedia @LutzSchuler Nope they was more than happy to cancel it today!

• 
  Steve O (@saoc78) reported 17 minutes ago

  @virginmedia why is your Comms so rubbish? There's an outage in the area, confirmed on the website, but I keep getting texts saying it's fixed. 8 texts in the last 2 mins too. But everything is still off and your site still says there's an outage.

• 
  FPL Gazza (@Gazza_FPL) reported 19 minutes ago

  @virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia

• 
  Si Smith (@sjslfcforever) reported 21 minutes ago

  @virginmedia I’ve now been booted off the phone as your automated service is not very good and your live chat has kicked me off twice in the last half hour, I’m glad your saving money getting a bot to handle calls but maybe a human being would be better, could someone contact me.

• 
  Dr Elaine Rust (@elainerust) reported 26 minutes ago

  @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

• 
  Samet (@Samet_UK) reported 28 minutes ago

  @AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.

• 
  Leon Fear (@LeonFear) reported 29 minutes ago

  If I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!