Virgin Media Outage Report in Wembley, Greater London, England
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The latest reports from users having issues in Wembley come from postal codes HA0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Waltham Forest, Croydon, Mitcham, Paddington, City of Westminster, Wembley, Fulham, Merton, City of London, Southwark, St Albans and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Waltham Forest |
||
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Daniel Kemshed
(@danielkemshed) reported
from
Enfield Lock, England
@virginmedia I think I've asked you to cut off our internet 4 days early for a house move, is it possible to get 4 days of service added until 15th? I have text the mobile number that you advise.
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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Martin COYS
(@Dusty19646) reported
from
Hillingdon, England
Anybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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catskidschaos
(@catskidschaos) reported
from
Richmond, England
Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia My contract hadn’t even started yet! So I will need to cancel
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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Dawn Cutting
(@CuttingDawn) reported
from
Bricket Wood, England
@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
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Kevin F Green
(@hooplingkev) reported
from
Barnet, England
@virginmedia it’s bad enough informing me you’re putting prices up, then today TV/broadband or phone service not working which has cost me £16 for an event I booked and am unable to stream #poorservice #Moneygrabbing
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kris Dunlop
(@krisd1987) reported
@virginmedia Its the small coax cable that attached to the back of the box. Are you able to send these out by post if you think it'll affect the network?
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Eddie Parkes
(@eddieparkes84) reported
@virginmedia I've never experienced this before. Usually when it's on the movie channels it's also on demand. Gutted! Any idea when it will be added to that? I'll be working at that time this evening so won't be able to watch it then.
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Kris Dunlop
(@krisd1987) reported
@virginmedia Its the small coax cable that attached to the back of the box. Are you able to send these out by post if you think it'll affect the network?
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Tim Smith
(@Tim_Smith7) reported
@virginmedia Yes and there are 'No known issues'. I'm also connected via VPN to work although I am getting intermittent network issues
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ASH GOSAI
(@ASHFOODGOSAI) reported
@virginmedia How is that going to help??I need to speak to someone asap!!
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Chris
(@Chris47329395) reported
@virginmedia worst company I have ever dealt with from start to finish, now being told I owe £94 a few weeks after being told Virgin owed me £18. Customer service have no idea whats happening, long term Virgin customer that has left due to headless chicken management style.
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Connor Martyn
(@connor_martyn) reported
@virginmedia They started to say I'd get credit on my account, the monthly charge corrected and the previous advisor have a complaint put against them, but I've heard this all before. Feel like I'm made a joke of :( Please help!
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Ben Heyworth 😷
(@ThisMorningCall) reported
@virginmedia It is showing up as a problem on the service page for my postcode.
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Kieren Singh
(@kizzerlalah) reported
@virginmedia When are you going to fix your network issues? Been an issue in my area for a week. Packet loss of ATLEAST 12% sometimes 30/70%, losing connectivity. All we get is a prerecorded message saying "you know about it". Is anyone actually trying to fix the problem?
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Stephen
(@s__henderson) reported
@virginmedia Been trying for about a month to get someone to help with my tv. Constantly being put on hold or ignored. Really poor service.