Virgin Media Outage Report in Wembley, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wembley come from postal codes HA9 and HA0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bermondsey, Mitcham, Watford, Tower Hamlets, London, Ealing, Croydon, Hampton, Kensington, Twickenham, Muswell Hill, Acton, Hackney, Walthamstow and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Total Blackout | |
| Mitcham |
Internet | |
| Watford |
Wi-fi | |
| Tower Hamlets |
||
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
-
mags
(@margarethines1) reported
from
Kensington, England
@virginmedia why’s you automated payment system not working!!!! 😡
-
Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
-
A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.
-
Rebecca Stewart
(@rebeccastewartx) reported
from
Camden Town, England
@virginmedia broadband, phone and TV all down in N7 area. Any updates?
-
Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks
-
Miranda López
(@MiriLopezMusic) reported
from
Wandsworth, England
@virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)
-
Antony Patrick Assoc
(@antonypatrickuk) reported
from
Merton, England
@virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?
-
Emma Reay
(@emmyreay) reported
from
Ealing, England
@virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?
-
Veevs 🇵🇪
(@Veevs) reported
from
Richmond, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia prices continually increasing and no discount for loyal customers! I’ve been with them 20 years! Won’t remove landlines which are never used and all I get are nuisance calls!
-
reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.
-
AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.
-
Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience
-
Vivek Srivastava
(@Vveksrivastava) reported
from
Watford, England
@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon
-
Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?
-
James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
-
Dan of Rivia 🐉
(@DannMustDie) reported
from
Richmond, England
Second day in a row my internet has cut out mid stream at 9pm at night. What the **** @virginmedia ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
huw ✦
(@huwareyou) reported
@virginmedia @MichaelaCoel please never ever say "oof! all the feels" again, brand
-
Mark
(@markbradley1986) reported
@AnthYoung83 @virginmedia Can only speak from my experience! Speeds started off unbelievable but slowly dwindled to around half what I'd be paying for, internet would constantly go down, sometimes for 30 mins, sometimes for hours! But the worst was the constant price hikes. I hope they've improved!
-
Hasaan 🇵🇸
(@kashmiricha) reported
@_areyoustupid Be virgin media slow poke 🌚
-
Catherine Kelliher
(@kitty_kelliher) reported
So Virgin Media engineers are fixing a broadband problem in our area. They hope to have it fixed by 10am tomorrow morning. Sigh. #barnet #highbarnet
-
Keep Left - St Giles breed
(@BillyMeaney1) reported
@MixItUpCakes @virginmedia @CarersUK I waited 4 months to be told I couldn't be connected, see my earlier tweet regarding CEO email and getting issues addressed
-
si ©️
(@SBiker2) reported
@sparkysliders @Keiron0716 Jesus h Christ. I’ve seen dead things move faster. Where do u live in a cave. Ffs. You need to sort that **** out. @virginmedia please help 👍👍👍
-
Donna 💙
(@realmumma2) reported
@virginmedia nice to see you supporting carers. Internet etc been a nightmare this weekend especially, been down for hours tonight. TV and Internet are my escape for a while, no chance of that, just added stress, back to sky for me once contract runs out!!!
-
Phil *******
(@PhilCHike) reported
Hi @virginmedia please advise how I can make a complaint (for services not received) via the web form? Waste of time phoning. Your website is literally sending me in circles - I cannot access the web form link even if logged in! Thanks
-
billy@wakey 💙💛
(@billbeaumont72) reported
@virginmedia 2 hrs after sorting all services down again in Wf2 !! This is a joke now .. constant issues every week
-
Kai prescod 🇧🇧
(@Kaiprescod1) reported
@virginmedia stop going down u bastards