Virgin Media Outage Report in Wembley, Greater London, England
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The latest reports from users having issues in Wembley come from postal codes HA9 and HA0.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bermondsey, Lewisham, London, Tower Hamlets, Ealing, Croydon, Hackney, Watford, Bushey, Hampstead, Camden Town, Wembley, Fulham, Enfield Town and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Internet | |
| Lewisham |
TV | |
| London |
Total Blackout | |
| Tower Hamlets |
Internet | |
| Ealing |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia Thank you for sending the link, that did enable me to at least register the loss of service.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia It happens so often tbh, what is the actual issue in Battersea that makes it a repetitive problem? Also why am I not able to register a loss of service on your app?
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia My internet is still down more than 24 hours now this is ridiculous
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
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Jessica
(@lajeje13) reported
from
Tottenham, England
@virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF
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Mary-J 🏳️🌈
(@MaryJldn) reported
from
Camberwell, England
@virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!
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Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@virginmedia So it seems you are doing "service improvements" in my area, and "everything should be back to normal by 15:00". It's the middle of the working day....😒😐. Could those improvements not be done at night or during the weekend? Cheers.
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia my tv and broadband dropped out about half an hour ago. cant get through on the phone cos says office is closed and online help link connects then disconnects. no way of getting assistance.
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Ethan Truss
(@bludogsix) reported
from
Croydon, England
@virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x
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Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@NickChis @virginmedia I just called their helpline and I was told service improvements are currently being done locally and "everything should be back to normal by 3pm" today. 😒
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Mabs
(@Mabs79) reported
from
Camden Town, England
@virginmedia is there an outage on London SE5
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia
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Andrew Lawden
(@tobe2b) reported
from
Lambeth, England
@virginmedia are you going for "cant be bothered " customer service award ? 3 weeks , still no call and you ask me to call you ? Really ?
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!
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Nici Eberl Photography
(@NiciEberlPhoto) reported
from
Islington, England
@virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Wilson
(@HelenWi53114306) reported
@virginmedia I try to speak to you. You don't recognise the email you send all your emails to me. I go to the virgin media app and it tells me my email isn't recognised. I click on forgotten email, enter my dob, acc no & area code. Found! On the email you don't recognise HELP!!
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🔰 Totally Man Utd™ 🔰
(@TotallyMUFC) reported
@virginmedia Yes, they were absolutely useless. No offer to call me, just told me to phone a number and thats all. Disgusting customer service
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#BSHLOUT #NowboycottingBCFC 🏆 #Southgateout🇶🇦
(@WoodyUK69) reported
@virginmedia As I posted before no point calling CS as overseas not uk based, there is & always has been a language "accent" issues with CS overseas just becomes frustrating, many times before conversation gets miscommunicated again due to language & accent barriers. 1/10 calls are British CS
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Adele Roebuck
(@adeleroebuck) reported
@virginmedia It’s saying since last Saturday they there are broadband issues, it’s being fixed by an engineer, we will get text updates. That’s the other thing we are not getting any updates apart from when I can get logged on at work to check. Why say you are going to text then not?
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Adele Roebuck
(@adeleroebuck) reported
@virginmedia I can only advise on our problems with it, I know others on our estate are having problems too. This answer isn’t acceptable as a response can someone DM me and contact me direct please?
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JB
(@billionthtry) reported
@virginmedia Wifi to my phone. No faults. I’ve never once tested the speed so i don’t know if it’s issues or if you’s have been scamming me all year:
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Andy Reed
(@AndyJReed_OBE) reported
@virginmedia Found a window in my diary to waste another couple of hours. Three hours into dropped calls being cut off and still nothing sorted! Who has a full day to spend calling these ‘customer services’ ?
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Mac93
(@iamclarkeyy93) reported
@virginmedia how are u worth £15 billion with a website that literally doesn’t work? Can’t pay bill online, through the app or through your useless phone service. Threats to cut me off but it’s virgins fault? Useless.
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El Fraude Calvo
(@ElFraudeCalvo) reported
@virginmedia Any idea how i cancel my tv and phone please? Live chat you get ignored, directed to whatsapp igbored, phone calls nobody answers
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Huawei
(@Huawei1952) reported
@virginmedia I will not be renewing contract with you as have been disconnected on a landlines 3 times! When the wife uses the Internet on a night time Service is very slow and patchy as shown on screenshot