Virgin Media

Virgin Media Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA9 and HA0.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wembley, Greater London, England 05/29/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wembley, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Tower Hamlets, Feltham, Hackney, Southwark, Acton, Harringay, Camden Town, Ealing, Lewisham, Radlett, Watford, Islington and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomTower Hamlets E-mail
United KingdomFeltham Internet
United KingdomHackney Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • olybarnsley oly barnsley (@olybarnsley) reported from Islington, England

    @virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    @virginmedia But can I order the free ones that are part of my deal? That’s been my problem that no one has been able to sort out!

  • BellaMarieUk Bella-Marie (@BellaMarieUk) reported from Walthamstow, England

    @virginmedia what is going on with your #broadband service. Every single week for the past month is getting worse and worse. Plus it’s not just me, friends in this region are experiencing the same problem. Very frustrating especially when I’m in the middle of a Zoom meeting.

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    @ItsDaveClayton @virginmedia Business or Residential service? We switched to VM Business two years ago and it is night & day better. Wi-Fi switched off at router and BT Home Hub used to distribute Wi-Fi throughout the house. I get 550 to the house and over 200 in other rooms

  • Ciaranfff Ciaran (@Ciaranfff) reported from Southall, England

    @virginmedia fix my wifi you *****

  • kslansdown kevin lansdown (@kslansdown) reported from Richmond, England

    @virginmedia CW.—— No need . My problems were solved and a new contract sorted!!!! Many thanks🙏🏻

  • RoyPio1 Roy Pio (@RoyPio1) reported from Southall, England

    @virginmedia 16 hours on the phone just trying to get a WiFi booster your customers service is a joke 🤬🤬🤬🤬

  • malaiet Adrian Malaiet (@malaiet) reported from Hammersmith, England

    @virginmedia worst internet provider in UK, appalling service

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!

  • yusTHFC YUS (@yusTHFC) reported from Walthamstow, England

    @virginmedia TV and broadband both down missing the @NFL and gona have to watch the @SpursOfficial game on my phone... what a day for it to happen

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    @virginmedia Well I spoke to so many people, trying to get my wifi booster which is part of my package! Customer service, technical, sales and retention but they all said someone else had to help, ended with Willard in retention but after the last half hour on hold had to put the phone down

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.

  • sorcha_b Sarah Byrne 💙 (@sorcha_b) reported from Walthamstow, England

    @virginmedia not great customer service...surely it can’t be that hard to explain why I’m paying £20 more per month for a basic package...

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work

  • ppixton Paul Pixton (@ppixton) reported from Tottenham, England

    @virginmedia Hey, can anyone help?

  • FieldsyUK Chris Fields (@FieldsyUK) reported from Chorleywood, England

    @ItsDaveClayton @virginmedia Mesh Wi-fi is the only way Dave. Most ISP routers are a bag of crap, turn their wifi off and use an external mesh system. Obviously if you’re getting 12Mbps wired at the router you’ll likely need to speak to Virgin.

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    God put me out of my misery - holding on the phone to @virginmedia for more than four hours! Spoken to many people who put me through to other people but no one helps me. It’s the same 2 crap songs. At least get a playlist 😢😢😢

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?

  • scottCa91224316 scott Carson (@scottCa91224316) reported from Hounslow, England

    @virginmedia No my experience has not improved, your automated customer advisors are totally ineffective. An email sent to customer services several weeks ago still hasn’t been dealt with, I guess i need to cancel my £1300 annual subscription and go to someone like sky

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia Can I exchange my useless Hub3 for a new Hub4 please? So I can have broadband that doesn’t drop out every few minutes. #help #WiFiWilderness

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ArsenalRadar ArsenalRadar (@ArsenalRadar) reported

    @virginmedia A 18mth contract, effective 17/12 at higher price on already agreed 12mth contract. •VM confirm that they do not provide Broadband service for area they proposed contract to commence from 17 Dec and engineer would not even come out when they found out

  • IbrahimBashirat Bashirat A. Ibrahim (@IbrahimBashirat) reported

    @virginmedia Thanks for the clarification. The point is that some devices have lost wifi connection and everything we tried didn't help. Will this be fixed in due course please?

  • taniaking1991 Tania King (@taniaking1991) reported

    @virginmedia i find it ridiculous that I cancelled my broadband 21st July yet I’m still receiving calls from you saying I haven’t cancelled it and owe you money. I have a confirmation from you that it was cancelled 21st July! Shocking customer service!!

  • AndyScherer66 Andy Scherer (@AndyScherer66) reported

    @virginmedia Not really tested the wired side as I've never needed to. Back in June I was getting speeds of 220s and 21s respectively but it has progressively got worse around here.

  • OlafSearson Olaf 💙 (@OlafSearson) reported

    Hi @O2 I am trying to give you a pac code to join the network but cannot get through. I am unable to use myo2 as the email address used on the account is incorrect (I did this through a Virgin Media telesales agent). Can you help?

  • AndyQui29237736 Andy Quinn (@AndyQui29237736) reported

    @makhattak @virginmedia Welcome to the club, nearly 48hrs now with no service at all and i work from home we must be able to to take some form of action against them for this

  • noproblemcoza Andrew Martin (@noproblemcoza) reported

    @virginmedia Because it isn't a total outage they don't seem to be taking it seriously. I'd rather that than having to constantly drop calls on Zoom or stream YouTube at 144fps.

  • gillett_liam liam gillett (@gillett_liam) reported

    @virginmedia Yes. The person I spoke to was going to terminate my contract when she had spoken to steve the Wi-Fi expert.

  • noproblemcoza Andrew Martin (@noproblemcoza) reported

    @virginmedia The hub drops. You've replaced it and everything else up to the green box up the road. You even plugged the hub in to check at source. Same issue.

  • Chriswally39 Christopher Walton (@Chriswally39) reported

    It's a close contest for who talks more bollocks... The PM or @virginmedia service representatives.