Virgin Media

Virgin Media Outage Report in Southall, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southall, Greater London, England 03/18/2025 10:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southall, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Croydon, Bushey, Acton, Ealing, Harringay, Fulham, Finchley, Borehamwood, Wembley, Streatham, Walton-on-Thames, City of Westminster and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomPaddington E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    @virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.

  • benjp Ben JP (@benjp) reported from Camberwell, England

    @virginmedia @Big_Stylo The service page is down as well.

  • abhishekbagga28 Abhishek (@abhishekbagga28) reported from Ealing, England

    @virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed

  • Arki_magazine Neil k (@Arki_magazine) reported from Camberwell, England

    Apparently virgin media is down.

  • richardavsmith Richard Smith (@richardavsmith) reported from Lambeth, England

    @chinnyhill10 Virgin Media is down.

  • catdavis123 Cat Davis (@catdavis123) reported from Lambeth, England

    Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!

  • JakElkes Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....

  • JamieMoncrieff Jamie Moncrieff (@JamieMoncrieff) reported from Lambeth, England

    @virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh

  • SarloFabio Fabio Sarlo (@SarloFabio) reported from Ealing, England

    And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!

  • TomMcKCharity Tom McKenzie (@TomMcKCharity) reported from London, England

    Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.

  • lee_hewitt lee hewitt (@lee_hewitt) reported from London, England

    @virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • AsadMoghal Asad Moghal (@AsadMoghal) reported from Kensington, England

    @virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response

  • Tuffcub Tuffcub (@Tuffcub) reported from Lambeth, England

    Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.

  • simonmoriarty Simon Moriarty (@simonmoriarty) reported from Lambeth, England

    @virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia help, your internet has cut out again #unreliable #badservice

  • richardavsmith Richard Smith (@richardavsmith) reported from Lambeth, England

    @virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia are there known problems in the SE3 area.. the service status page doesn't work either

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RevHastingsSoph Rev. Sophia (@RevHastingsSoph) reported

    @virginhelp @richardbranson @virginmedia i'll knit u guys one too pls fix my wifi

  • mohammedabass42 Mohammed Abass (@mohammedabass42) reported

    @virginmedia very poor customer service! Kids at school are better!

  • ClareBaxter13 ClareBaxter (@ClareBaxter13) reported

    @virginmedia why on earth is a village without TV and WiFi for 4 days. Being told it is down just isn’t good enough when most people are still working from home. Who will pay for my loss of earnings?

  • fabsalva Fabrizio Salvatore (@fabsalva) reported

    @virginmedia Hi, I have no dial tone at all and on the screen of the home phone I have the message 'Check phone line', as if the phone is disconnected. I asked other peopke in the street, and they had intermittent problems today because of the works, but now their phones work....

  • TonyTWallace Tony Wallace (@TonyTWallace) reported

    @virginmedia can you please assist? My Virgin TV isn't working; there is an Amber light on the box and I've been through the fault finding procedure, checking the cables, switching off/on but no change. Is there a wider problem?

  • Smcn04830056 Smcn (@Smcn04830056) reported

    @virginmedia installation date has been delayed yet again and is now scheduled almost 9 weeks after I signed up. In the meantime I am struggling to work from home spending endless money on a mobile hotspot. When I call Virgin no-one can help me find a solution. Terrible service.

  • fabsalva Fabrizio Salvatore (@fabsalva) reported

    Hi @virginmedia , there were a lot of works done by you in the BN2 6 area of Brighton this morning (6-7 vans were parked in the street) and now our phone line does not work. TV & Broadband work ok. Your 'Service Status' page says there is no known problem. Can you please advise?

  • lapearce1982 Laura Pearce (@lapearce1982) reported

    @virginmedia I am disgusted with your customer service. Trying to cancel contract as dad has passed away. No one is helping me. Instead I am being pushed pillar to post. I am already in a stressful situation; you are making me feel worse. Not great on #MentalHealthAwareness week

  • mmaryJ Jill D 💙 (@mmaryJ) reported

    @virginmedia Are you getting any other reports of problems in the gu14 area? Mine is down again - 7th time today.

  • lapearce1982 Laura Pearce (@lapearce1982) reported

    @virginmedia I am account holder. they told me they cant deal. Why do I have to keep explaining my situation. Why can't someone just cancel contract. If not why cant someone ring me! they said they have tried. If they are ringing home phone, my dad is dead, he cant answer! I don't live there