Virgin Media Outage Report in Southall, Greater London, England
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The latest reports from users having issues in Southall come from postal codes UB2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southall, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Greater London, Croydon, London, Hammersmith, City of Westminster, Stanmore, Ealing, Southall, Islington, Wandsworth, Brentford, Paddington, Harringay, Northolt and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Greater London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
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Wasim Akram
(@ZoSo365) reported
from
Barnet, England
@virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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Chris
(@cjpokemon3) reported
from
Watford, England
@virginmedia been on the web chat for over two hours trying to cancel my account as moving and been cut off again! Is there an email address I can contact?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!
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Gerasimos Klaoudatos
(@Makis39277470) reported
from
Richmond, England
Thank you @virginmedia for the worst service ever. We have been suffering from no broadband all day today while our work depends on this. It has been horrible for many days now. You do not answer phones or messages through your app. Is this what your customers deserve???
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia once again broadband down. Working from home, when will it be up and running again?
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia answer your damn phone
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Jeff forrest
(@Jeffforrest1) reported
from
Kingston upon Thames, England
@pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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Gene “Bean” Baxter 🇬🇧
(@clydetombaugh) reported
from
Camden Town, England
@virginmedia I got a text this morning the cable pull date has been moved BACKWARD another week to 13.11. This is beyond unacceptable. Who can I talk to? Please help. My install appointment was on 23.10.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...
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Paul Vivash
(@paulvivash) reported
from
Lambeth, England
@virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Hello. I keep getting interference through the TV box and also keep losing sound. The only way to fix this is to turn everything on and off again. This keeps happening. How can this be fixed?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Smith
(@lee0510) reported
@virginmedia No I haven’t, I have rebooted several times, I am not even sure what service I’m signed up for as although I get an email telling me my payment is going out, I can’t see my account as it won’t let me set up an online account. I am getting less than 30mb but thought I had 100.
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jennifer thornbury
(@jenthornbury) reported
@virginmedia @Flav_Bateman @lawrence_bury Why did the engineer not turn up today????? I want to cancel. Contact me please
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Helen Middleham
(@HelenMiddleham) reported
@virginmedia why is it impossible to get through to your customer services? You have overcharged me for my account this month, but can’t through to anyone on the phone, or through your online messaging service. Please sort out my bill. I will be leaving as soon as my contract end
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Victor Mildew
(@DoubtingVictor) reported
@virginmedia Thanks for getting back to me. Unfortunately they are not being answered. I’ve called 3 times and been on hold for a total of 2.5hrs. Each time I’ve then been cut off. I want to speak to someone about my service.
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Craig
(@Lobstarr1) reported
@virginmedia Hi no success and text to your message service is not sending
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Sarah Foreman
(@sarah21275) reported
How long does it take to solve a problem @virginmedia you have double charged my mum on her phone bill for the past 4 months. Appalling customer service and no one seems to be able to tell me what is going on
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Craig Lovatt
(@only1Wiggy) reported
@virginmedia new customer of a couple of months and I have lost count how many times the signal has dropped, when will the current issue be resolved?
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okeykokey
(@okeykokey) reported
@briansm20193481 The old firestick does a good job, virgin media aint bad, I have got around 300 channels of repeats and all the +1 channels, I watch perhaps 6 out them all, but the sport package it comes with aint bad.
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Mark Wager
(@wager_mark) reported
@virginmedia been on hold for 1 hour 25 mins any chance you can fix my tv and broadband ?
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Veronique Mizgailo
(@Marchesa_C) reported
@virginmedia just had email about new broadband speeds. Are you ***************? Can't get a signal most of the time and got a complaint in. Most of my work done on mobile hotspot your broadband so rubbish! Seriously!