Virgin Media Outage Report in Southall, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southall come from postal codes UB2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Southall, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Brentford, Hammersmith, City of Westminster, Croydon, Harringay, Kingston upon Thames, Wembley, Stanmore, Hampstead, Woking, Weybridge, Hounslow and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Watford |
Internet | |
| Brentford |
Internet | |
| London |
Internet | |
| Hammersmith |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
-
Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
-
Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia We are struggling to talk to your teams on the phone @virginmedia to discuss our refund for our 4 day loss of service. Getting fed up with this.
-
Cameron Falconer
(@cameronfalconer) reported
from
Lambeth, England
@virginmedia Our internet isn’t working and there is indeed a service issue in Brixton. Thanks for ruining NYE, Virgin!
-
Andrew Rogoff
(@andrewrogoff) reported
from
Richmond, England
@virginmedia The issue’s been resolved. Please just fix your terrible status reporting and update system.
-
Jonathan Blackmore
(@myatt1965) reported
from
Merton, England
@virginmedia 8 pound credit for 4 days with no service in SW19! Not the best customer retention strategy. 😫
-
Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia We lost service on Thursday 19th December at 9:30 am we regained service at 6:00am on the 23rd December. There were talks between @virginmedia and local Cllrs that full refunds will be given from first to last day. Let’s hope that @virginmedia doesn’t go back on their word
-
Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
-
Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
-
Chris Smith
(@chrissmithvivi) reported
from
Merton, England
@virginmedia Yeh... Mine is still down
-
Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia It was registered online with yourselves. You’ve still sent me a full invoice for loss of service in December. Don’t send me links I’ve already completed.
-
Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@PhilippaNewis @virginmedia I think the so-called compensation offer is inadequate and the process to secure it is appalling too. @VirginMediaCorp CEO is about to receive a letter from me where this very point is raised, along with a number of other issues relating to the outage.
-
Rob Trog
(@1troggy_FFC) reported
from
Richmond, England
@JockItch96 @virginmedia Don’t know how many times I’ve told you mate, the worst company in the world. When I cancelled them they carried on trying to take money then put a black mark on my credit file for non payment. Wouldn’t use them if they were the only choice!! Go Sky!!
-
Sana Kardar
(@sanakardar) reported
from
Kingston upon Thames, England
(2/2) - not to mention the internet quality is extremely poor since the services have been restored and the whole system needs to be restarted each time I need to use it. Terrible customer services and what else can be expected from @virginmedia
-
Bill Adams
(@theworstbill) reported
from
West Molesey, England
@Kelly1dm @virginmedia I haven’t even got the service yet! I’m dreading it not working in future and having to call them again!
-
dmxcrew
(@dmxcrew) reported
from
Camberwell, England
@virginmedia Engineer noted it last month when he fixed telephone line. It has become worse overnight, probably hit by a car. Have reported via virgin media online complaint also.
-
It’s only curly at the front ✋🏻
(@sladey66) reported
from
Camberwell, England
@virginmedia Yes. Someone from our street reports a broken box at least once every three months
-
Andrew Rogoff
(@andrewrogoff) reported
from
Richmond, England
@virginmedia Yes, it was listed there but the 1st page in my account said there were no known issues. Come on, I think you know exactly what the problems are with your rubbish status updates.
-
Brian
(@BrianBr48598668) reported
from
Camberwell, England
Virgin media are so shit
-
DJ
(@davidjoneshome) reported
from
Kingston upon Thames, England
@virginmedia Hi, I just received my bill for December, and no compensation has been applied. Can you please confirm how you intend to remedy this (I did register the outage online)....#virginmediaoutage
-
Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very disappointed in the service you are providing. I am being billed they bloody amount for the last few months where i have downgraded the bloody service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kimberley Gallacher
(@kim_g85) reported
@virginmedia has to be the worst company I’ve ever dealt with, trying to contact them and been cut off twice! #virginmedia
-
Helen Willis💙
(@helenwi51969444) reported
@virginmedia who can I contact to get a breakdown of costs? My partner's employer will pay his broadband costs but need paperwork which lists separate from TV. Customer service can't help
-
Paul Billanie
(@Paulus_Bill1977) reported
@virginmedia JUST been hung up on AGAIN wtf? SORT THIS TODAY
-
Josh Darville
(@jdarv1990) reported
@virginmedia internet down in BH1 again, persistent issues for days now. Is anybody actually fixing this?
-
Mike J
(@silverfox1979) reported
@virginmedia Exciting customer the deal is on my upgrade and offers page on my account
-
Gesh
(@Gesh_Mo) reported
@virginmedia Dear Virgin, for weeks now the wifi keeps cutting off. It’s making it difficult to work at home. Can you please help? Have lodged a complaint already but appears to be a slow process.
-
Sandra Gillett
(@SandraGillett1) reported
@virginmedia Mobile phone issues
-
Hannah Palmer
(@Hanpalmerx) reported
@virginmedia hope I haven't just verbally abused one of your actual staff. Someone called claiming to be from virgin saying my details have been stolen but couldn't confirm any of my details with me sounded fishy so I called her some very bad words
-
Dominic Moseley
(@imdisheveled1) reported
@virginmedia sorry bother you, quick question my old TiVo box is stuck rebooting and I have tried everything on your site to fix the issue but nothing is helping what is the best way to get in touch to either get fixed or get a new box
-
chris brooke 😷 wear a mask 😷
(@TWRHQ) reported
Unbelievable. @virginmedia call centre staff spent all AM telling me X, Y & Z absolutely cannot happen & refused to connect me w/a manager. Within 2mins of eventually speaking w/a mngr I'm told of course X, Y & Z can happen. This is how they treat their customers @Ofcom.