Virgin Media Outage Report in Southall, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Southall come from postal codes UB1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southall, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Fulham, City of Westminster, Watford, Croydon, Isleworth, Islington, Bushey, Paddington, Ealing, Harringay, Acton, Mitcham and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Camden Town |
Internet | |
| London |
Total Blackout | |
| Fulham |
Internet | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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Sean Hickey
(@SeanHickeyUK) reported
from
Croydon, England
Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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Courtney Lynn Murray née Hauseman
(@Courtneyxx) reported
from
Brentford, England
@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
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Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
For a whole hour now to connect with @virginmedia customer services!!!!
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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Mike Grimmel
(@mikegrimmel) reported
from
Hillingdon, England
@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
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Chris Myers
(@CMyersPhysio) reported
from
Kingston upon Thames, England
@virginmedia waiting for over an hour on two occasions - absolutely useless - I wish I had never started using them
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Anderson
(@ryanstanley22) reported
@virginmedia It’s not working at all
-
RP
(@pack_lambeau) reported
@virginmedia Gone again tonight! Currently not getting any broadband again. Can you arrange contact me and someone to call me please. This is getting ridiculous now. I shouldn’t have to constantly chase you for giving me poor service.
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Darlink 🔗
(@NW6Rd) reported
Sooo... VirginMedia is down again #NW6
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M i k e
(@Michael_Maud) reported
@virginmedia any help? Currently getting speed results of 50mbps after factory resetting my router... still below the ‘guaranteed’ minimum, and the phones are too busy
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Richard hartill
(@Kingsprink) reported
from
Dudley, England
@virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬
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Adam Andrews
(@AdamAndrews17) reported
@virginmedia oh yeah and when i go online for help about the error - its not helpful in anyway. turning the box off and on has not solved my issue and i’d like to speak to a human
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Caroline Moore
(@Caroline_j_k) reported
@virginmedia No it has not been sorted, seriously what it going with your customer service?
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Mark Morren
(@mark_impactedu) reported
@virginmedia I appreciate your reply but I say again. This issue is street wide not just affecting me. This makes doing my online teaching job a total nightmare. All I want is for virgin media to be clear that an issue is fixed when it is and also when it isn’t
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Jay Émme, BA (Hons), MA (Dist)
(@cosmicgirlie) reported
Ok, @virginmedia users. Has your internet been an absolute donkey since Lockdown 3.0? Whilst I have fairly good ideas as to why it’s so bad, I’m seriously wanting to believe it’s not just my household, despite #VirginMedia saying there are no noted problems anywhere.
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Shane Jackman
(@shanejackman23) reported
@virginmedia Friday 22nd Jan I was hoping there was a way to fix it before he comes out