Virgin Media Outage Report in Southall, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southall, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bushey, Acton, London, Ealing, Harringay, Fulham, Paddington, Finchley, Croydon, Borehamwood, Wembley, Streatham, Walton-on-Thames, City of Westminster and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Internet | |
| Acton |
Wi-fi | |
| London |
Internet | |
| Ealing |
Internet | |
| London |
Internet | |
| Harringay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Oriental Food 吃货铺子
(@fareastfood126) reported
from
Islington, England
@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia week 2, day 2 - still no resolution to broadband and no help from customer service. What can I do?
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
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Wendy
(@Honeykiss) reported
from
Lambeth, England
@virginmedia trying to cancel and not finally got thru to pre Installation only to be cut off! Can you help
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john rice ✊
(@ricey1974) reported
from
Spelthorne District, England
@virginmedia trying to cancel my subscription,got cut from your call centre then finally get through again to be told I’ve been sent an email to confirm cancellation.Not received an email.
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia I’ve tried the basics and First time I called customer services the message was “we are very busy at the moment, please try again later” and later I waited 30min to speak to someone who didn’t sort the problem out. Instead she told me the technician will visit in 4 days!!! What??
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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Elise Tapper
(@elisetx) reported
from
Barnet, England
@virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates
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lee leyland
(@leeleyland3) reported
from
Barnet, England
@virginmedia you have without doubt the the worst internet service going, your customer service is shocking !!! I spent over 12 hours on the customer service chat going around and around only to have them terminate the conversation. Next day "how can we help"
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
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Amy Cronin
(@amycro95) reported
from
Wandsworth, England
@virginmedia No I haven’t. It’s impossible to get through. And I’m sure I’ll get a charge if I can’t get through to sort this problem out even though I can’t get through! I’ve been with your company two years and I should have left after the first years problems!
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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Paul Raymond
(@paulsamuel1968) reported
from
Croydon, England
@virginmedia unable to get through on phone lines to upgrade my service?
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Meldrew
(@victormeldrew66) reported
from
Croydon, England
Broadband supplier #VirginMedia customer service is awful. Twice today spoke 2 people both had my account in front of them, was told hold whilst i transfer you. After waiting for over 30 mins on both occasions i hung up, Web chat tell you to call. #customerservice has to be 0
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
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fabiano
(@fabparra) reported
from
Brentford, England
@virginmedia 4 days??!!!! What about 2 people doing home office?! Is Virgin Media pay for it?! I understand technical issues happen, but I don’t understand incompetence to deal with problemas. Virgin Media is a expensive service and it’s unacceptable this lack of good service to its customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rachael hagar
(@rachturner22) reported
@virginmedia Yes outside work to be completed still it’s not good enough been waiting all this time to be connected slow service for sure no one cares at all no works been done to help solve the issue quickly at all ,just thankful relatives have cancelled virgin after my experience
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Robert
(@Robert99088825) reported
@virginmedia Yes 19/1/22 . I have been in contact. Customer service is awful. After 20 years I have left. Disjointed, dis functional, inept. I’ve had enough.
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🏴JoshMighty
(@mighty___YT) reported
@virginmedia your wifi is ******* horrendous needs sorting bad, you ******* donkeys
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Leigh Yoxall
(@LordMondo3rd) reported
@virginmedia At 4 hours I gave up - @virginmedia can you advise me how to resolve these issues please. I am out of contract
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JB Houston
(@J_B_Houston) reported
Another night on the 4G backup with @EE Virginmedia really need a kick up the backside for how they treat complaints. An official complaint was launched earning the local cabinet fault caused by your swearing engineer yet NOBODY called me back. Expect an escalation on Monday
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keith
(@goonerkeif) reported
@Natpirks @HughWoozencroft @virginmedia Virgin never again, 2 years of pain, their customer service drives you to drink! Once of their customer service guys actually changed my plan without me even asking….. good times!
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Martin O'Connor
(@MO78567048) reported
@virginmedia I've called your retentions team three times now, requesting a lower price on new contract and finally asking to cancel. But each time I get an email stating I've agreed to a new higher price contract. Should I report the scam to the police?
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Callum Nestor
(@CallumNestor) reported
@virginmedia I’ve tried, get absolutely no where speak to people who don’t have a clue I’m just gonna cancel it. Thanks anyway
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Agent A
(@Antony_Bird11) reported
Paid my @virginmedia bill and my services are still not working? Trying to get through to someone on whats app is impossible!! Any help?
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Peter Greensit
(@petegreensit) reported
@virginmedia Great if only the phone line where you can speak to a real human being instead of a bot or a WhatsApp that doesn’t connect! You have the worst customer service of every company I have ever used! Roll on may when my contract is up! Fault after fault leading to a router change