Virgin Media Outage Report in Southall, Greater London, England
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The latest reports from users having issues in Southall come from postal codes UB2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Southall, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Greater London, London, City of Westminster, Croydon, Muswell Hill, Hammersmith, Paddington, Hounslow, Epsom, Camden Town, Slough, Hampstead, Barnet, Kingston upon Thames and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Greater London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia I never opted in so maybe you can do this for me
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?
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Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia It’s not letting me sign in. Can you check Wandsworth please?
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Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia Every time I’ve called it’s been over an hour before I’ve given up. I just lose the will to live. Do you have an actual customer service that works? When I got through previously, they haven’t provided solutions. It’s a real let down in an otherwise decent offering.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginhelp @VMO2News @virginmedia Hi I am trying to log in to my account. Looks like my mail is wrong, my DOB is wrong and my mum maiden name has changed. Do Virgin has some technical issue. Because I have feelings that contract coming to an end....Virgin want 💰💰💰
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.
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Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia had broadband issue last Saturday, yesterday, and today. It's totally unacceptable, especially when wfh. Have to get contract cancelled because there is no other choice.
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Dom
(@Smudg13_) reported
from
Merton, England
@virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.
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Tina Lee
(@tinalee5806) reported
from
Hounslow, England
@CliveR39 @virginmedia What caused this horrid thing to happen
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Alessandro Giudici
(@giudicialex) reported
from
Hillingdon, England
@virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia are you aware that your network is down again? #virginmedia
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
@virginmedia seriously. Its been 5 weeks now, have you still not fixed the issues?! Can you then deduct 5 weeks of bill payments for us. Jeez.
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Chris
(@CWrighty7) reported
from
Windsor, England
@virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.
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samantha ellington
(@samrookc) reported
from
Hillingdon, England
Come on now poor mum with Alzheimer’sneeds her programs #virginmedia
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Vanessa Di Renzo
(@VanyRichardson) reported
from
Brentford, England
Has anyone else got problems with @virginmedia ? Many channels are blank
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Lisa
(@PeakeCondition) reported
from
Wandsworth, England
@virginmedia I got through. They made it worse. Now nothing in my house works as wifi is down. They told me they updated some internal software. What?!? Please advise, as I’m in a worse state now than I was before the call.
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩
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chrisbushephotography
(@chrisbushe) reported
from
Merton, England
@virginmedia Nope as am disabled often with no access your service is awful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robinho
(@RobinhoEBFD) reported
@virginmedia If a third technician doesn't fix the problem you should do the decent thing and cancel my contract free of charge. So I can get a new provider. Absolute joke that you can't provide the only thing I'm paying you for and can't work out what's wrong.
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KatherineLondon
(@DandyKatherine) reported
@virginmedia - 2 months on from my last conversation with you on here I’m still waiting for an engineer to fix my broadband. I’m given false promises that engineers are working in the area so your call centre refuses to book an engineer. This has been happening since April. Help
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Kraggle83
(@Kraggle83) reported
Hi @virginmedia any issues ongoing at the moment? Router went red at 3pm Today indicating a virgin media issue. Came back about 20 mins later with no intervention. No internet since. Service status keeps crashing so not helpful, can’t log into the app.
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Rich
(@suprich1) reported
@virginmedia Where do I start? New deals new customers only Inability to solve basic service issues Website that is not fit for service for a media provider. Inexcusable long wait on phone. Dropped calls when passed between departments 4k sky sports agreed in July 2019. Still waiting...
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mrspecks
(@mrspecks) reported
@virginmedia It is an issue on your service page, every time it goes down it's and issue on your service page. There seems to be so many issues. It's gone down again with an issue recorded again. I can't put up with the amount of times a month it goes down when I am working from home
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Alistair 🏴☠️ Burns
(@gashead) reported
@virginmedia They left before confirming my service was working. They didn't mention issues with the cabinet although the door has been open for at least a week. I rang up and booked another engineer appointment for Thursday though am surprised this has not been escalated by now.
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clare
(@clare_lfc) reported
@virginmedia your WhatsApp chat is a joke! Been on it since 5pm yesterday and issue still not resolved! Your advisor offered a package which I agreed to only to be told it’s wrong so I can’t have it even tho it’s there in black and white on the messages!
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Steve Wotton 🔶
(@stevewotton) reported
@virginmedia No, that doesn't work. I have spent hours on the phone to the pre-install team and have repeatedly been given incorrect information ("it will be done tomorrow"), or I have just been fobbed off. They don't know what to do nor do they have the means to get it sorted out.
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baseblade
(@baseblade) reported
@virginmedia what ******** is going on!! My service is dropping in and out like a someone with narcolepsy!
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Urenna
(@simplyure) reported
@virginmedia Please allow me cancel my contract for goodness sake. I've been on this account issue since 8am. I've paid what I wasn't supposed to pay and still I'm still getting tossed around by customer service reps.