Virgin Media Outage Report in Southall, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southall, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Croydon, Bushey, Acton, Ealing, Harringay, Fulham, Finchley, Borehamwood, Wembley, Streatham, Walton-on-Thames, City of Westminster and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Wi-fi | |
| Paddington |
||
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rev. Sophia
(@RevHastingsSoph) reported
@virginhelp @richardbranson @virginmedia i'll knit u guys one too pls fix my wifi
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Mohammed Abass
(@mohammedabass42) reported
@virginmedia very poor customer service! Kids at school are better!
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ClareBaxter
(@ClareBaxter13) reported
@virginmedia why on earth is a village without TV and WiFi for 4 days. Being told it is down just isn’t good enough when most people are still working from home. Who will pay for my loss of earnings?
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Fabrizio Salvatore
(@fabsalva) reported
@virginmedia Hi, I have no dial tone at all and on the screen of the home phone I have the message 'Check phone line', as if the phone is disconnected. I asked other peopke in the street, and they had intermittent problems today because of the works, but now their phones work....
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Tony Wallace
(@TonyTWallace) reported
@virginmedia can you please assist? My Virgin TV isn't working; there is an Amber light on the box and I've been through the fault finding procedure, checking the cables, switching off/on but no change. Is there a wider problem?
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Smcn
(@Smcn04830056) reported
@virginmedia installation date has been delayed yet again and is now scheduled almost 9 weeks after I signed up. In the meantime I am struggling to work from home spending endless money on a mobile hotspot. When I call Virgin no-one can help me find a solution. Terrible service.
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Fabrizio Salvatore
(@fabsalva) reported
Hi @virginmedia , there were a lot of works done by you in the BN2 6 area of Brighton this morning (6-7 vans were parked in the street) and now our phone line does not work. TV & Broadband work ok. Your 'Service Status' page says there is no known problem. Can you please advise?
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Laura Pearce
(@lapearce1982) reported
@virginmedia I am disgusted with your customer service. Trying to cancel contract as dad has passed away. No one is helping me. Instead I am being pushed pillar to post. I am already in a stressful situation; you are making me feel worse. Not great on #MentalHealthAwareness week
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Jill D 💙
(@mmaryJ) reported
@virginmedia Are you getting any other reports of problems in the gu14 area? Mine is down again - 7th time today.
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Laura Pearce
(@lapearce1982) reported
@virginmedia I am account holder. they told me they cant deal. Why do I have to keep explaining my situation. Why can't someone just cancel contract. If not why cant someone ring me! they said they have tried. If they are ringing home phone, my dad is dead, he cant answer! I don't live there