Virgin Media Outage Report in Southall, Greater London, England
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The latest reports from users having issues in Southall come from postal codes UB2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southall, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Woking, Muswell Hill, Southall, Camden Town, Hammersmith, Barnet, Mitcham, Harringay, Croydon, Watford, Epsom, Wandsworth, Amersham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Woking |
Internet | |
| Muswell Hill |
Wi-fi | |
| London |
Wi-fi | |
| Southall |
Wi-fi | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@AyoCaesar Problem is that Sky have no control over it, because its actually owned by Openreach. They own the lines for all providers, apart from obviously Virgin Media.
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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davep
(@g_davep) reported
from
Croydon, England
@virginmedia #sw16 #broadband poor service can you confirm if you have resumed normal service the broadband is down since yesterday sw16 4sd
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...
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Allison
(@afturain) reported
from
Richmond, England
@virginmedia They know they're taking to the right person because of all the other details, too. They are deliberately making it difficult. If I wanted to buy more from you there would be no problem.
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Kimberley Morris
(@Kimmy_CPFC) reported
from
Croydon, England
@virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia Broadband fixed - but still can’t get into my account. I joined you in August and it’s still not resolved... have tried phone, Twitter, text, asked the engineer f2f - no one can help
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!
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Haston Oliveira
(@HastonOliveira) reported
from
Hounslow, England
@latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia It won’t let me. That’s the issue
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).
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Allison
(@afturain) reported
from
West Molesey, England
@virginmedia deny one of the passwords I gave is correct. Their systems are appealing. As is customer service. Don't use Virgin Media. No good reasons for why their practices are in place.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
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nik_masters
(@masters_nik) reported
from
Camden Town, England
@virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.
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Boris
(@gradinho97) reported
from
Kingston upon Thames, England
Well done @virginmedia! No internet for 38 hours and no improvement in sight. “Our engineers are working on the lines” my arse. You’ll loose a customer 👍🏼
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Noble
(@Swinkid) reported
@virginmedia I’ve requested new ones more than once.. this won’t help
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Ady Davis
(@davisady1) reported
@virginmedia Contacted twice, VM had incorrect email, never given ticket, couldn't understand Operative, cut off twice, no resolution, stii being charged?
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Jacqui Tew
(@jacquibuddha) reported
@virginmedia 4 weeks ago an engineer damaged my house & car when installing a mini box. I’m still waiting for the external wall of my house to be fixed - technician and his manager both ignoring my calls & messages. Please advise how I raise a complaint. Shocking customer service
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Bern
(@bernj2702) reported
@virginmedia And once again @virginmedia your Managers have not called me back. This has been on going since 6pm Thursday 31/3.... So nearly 6 days ago I got told a manager would call me back within 24 hrs. I have even lodged a complaint but the manager dealing with it won't call me back 🤬
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Lizzie Rynne 💙
(@_MMaritima) reported
So today is the day. Today I dump @virginmedia and it's overly expensive flaky provision and even flakier customer service. Time for some money saving sanity around here.
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Bert Atherton
(@BertsBestBets1) reported
@virginmedia It's pathetic that there's no TV back up when Internet down should be 2 separate things
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Marc Taylor
(@MarcVert) reported
@virginmedia your silver BMW estate YM19 OGA driven so poorly on the A419 this morning, no signalling, cutting front of drivers entering slip roads and in so doing compromising braking distances whilst raining is stupid when done in a VIRGIN sign written vehicle . . .
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Burrito
(@S0meday3) reported
@virginmedia You are only collecting old kits to provide to new customers so they suffer from old age reliability issues with old kits. Only because you struggle to source new kits due to chips shortage.
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Kevin D.
(@lucky_duck100) reported
@virginmedia Start dealing with you by phone yesterday 1538. Had to go to Live Chat who transferred to WhatsApp till close last night at 2100. Resumed WhatsApp 0730. Still waiting. Superfast BB. Superslow Customer Service. Is there anybody there? #virginmedia #losingthewilltolive
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Ady Davis
(@davisady1) reported
@virginmedia Contacted VM tech, VM imputed incorrect email, tried laptop and phone cleared cache. Email and Mobile unrecognised due to VM CS imput incorrect email, cut off twice and I couldn't understand the Operative, issue continues