Virgin Media outages and service status in Southall, England

Problems in the last 24 hours in Southall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southall, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, West Molesey, Southall, Hayes, Northolt, Ealing, Kingston upon Thames, Harrow, Wembley, Brentford, Wandsworth, Kensington, Greenford, and Richmond.

City	Problem Type	Report Time
Hammersmith	TV	36 minutes ago
Hammersmith	Internet	7 hours ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

• 
  John carroll (@Johnboy82903002) reported 2 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 3 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Tim Hole (@TimHole) reported 6 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  jeanne smith (@jeannesmith1) reported 9 minutes ago from Hillingdon, England

  @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?

• 
  Yessi Bello-Perez (@yessibelloperez) reported 20 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 21 minutes ago from Ealing, England

  @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

• 
  Gabor (@GaborPfalzer) reported 24 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Alan Hodge (@hodgie_hd) reported 27 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 28 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Oliver Fatyol (@IstvanOFatyol) reported 32 minutes ago from Ealing, England

  @virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update

• 
  Ravinder Judge (@judge_ravinder) reported 37 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 42 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Rana Rahman (@ranaraptor) reported 44 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  James Brown (@JammieBun) reported 46 minutes ago from Hillingdon, England

  Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

• 
  Rana Rahman (@ranaraptor) reported 47 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Alessandro Ferrara (@iamAleFerrara) reported 49 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Kevin Plummer (@plummerkevin1) reported 50 minutes ago from Richmond, England

  @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 50 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  MarcHayo (@markhayo) reported 58 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  Snatch (@U2Gorilla) reported 60 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonny (@MisterBeergut) reported 2 minutes ago

  @Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.

• 
  GeekyHairyBestia (@GeekyHairy) reported 3 minutes ago

  @virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this

• 
  Mark Aitken (@sparky0710) reported 13 minutes ago

  @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.

• 
  Graeson Laitt (@Laitty) reported 16 minutes ago

  @virginmedia Thanks for the reply. The issue is that I have already followed the guidance in that article and have created filters and blocked senders in both Outlook and Virgin Media Webmail. The emails from the same domains continue to arrive despite those measures.

• 
  Bec (@LeB00) reported 16 minutes ago

  @virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.

• 
  Sean Pearson (@soapyrct) reported 22 minutes ago

  @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

• 
  Nicholas (@Nichola09215766) reported 23 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

• 
  Louise Ford (@pixiepoppett) reported 28 minutes ago

  @virginmedia Still no solution and fix times just being moved all day. Ur customer services was of no help. Will be leaving at first opportunity.

• 
  Total Football (@cjgamin99987610) reported 30 minutes ago

  If you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them

• 
  Kat (@catsmum27) reported 31 minutes ago

  @Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.