Virgin Media Outage Report in Hillingdon, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Hounslow, Greenford, Hammersmith, Watford, Hampstead, Borehamwood, Stanmore, Wembley, Paddington, Ashford, Uxbridge, Feltham and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Slough |
Internet | |
| Hounslow |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Greenford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Richard Sutton
(@RichSuttonActor) reported
from
Ealing, England
@virginmedia I hear your founder is off to space? Well, after the horrific customer service I received from you today, he’s probably safer staying up there . Peace and love.
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Chris Green
(@chrisgreen) reported
from
Hillingdon, England
It’s now 23 days since I suffered a total loss of all @virginmedia services. Virgin Media has done NOTHING to repair it, provided ZERO proactive updates, LIED repeatedly to me about when it will fix things, I’ve spent 7hrs & 53mins on the phone chasing for information #epicfail
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Alex Taylor
(@ART_67) reported
from
Wandsworth, England
@virginmedia Hi, please can you provide advance notice when you are making service repairs. We had a video interview and WFH today and it is really inconvenient.
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kaley 🏁
(@kayldavenport) reported
from
Wandsworth, England
virgin media I WOULD LIKE TO WATCH THE FOOTBALL, sort it out! internet is awful 🥲🥲🥲
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Mahdi 🏴
(@mahdi) reported
from
Kingston upon Thames, England
Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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Sarah Merry
(@skmerry) reported
from
Esher, England
@virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.
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jackie wilkin
(@jaykayred) reported
from
Merton, England
Why don’t companies offer deals for long standing customers not just new? Been with @virginmedia for 25+ years, started back when it was Telewest; want to downgrade, deal I am looking at is £37 for new customers, same package for me is £69. Where is customer loyalty rewarded?
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?
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Phil Stacey
(@PhilStace20) reported
from
Windsor, England
@virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@jaykayred @virginmedia Your never get loyalty off them I was lucky enough to move to sky and to be fair they are pretty good at looking after customers
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Christine
(@LiveArtLondon) reported
from
Eton Wick, England
TERRIBLE timing @virginmedia! No internet and down till tomorrow!!!?!?!?!?!
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Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?
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Oliver Pusey
(@OliverPusey) reported
from
Kingston upon Thames, England
@virginmedia No internet this morning, but according to your status page, there isn’t anything wrong. We know it isn’t just us and our whole street is out. Really wonder why we bother with Virgin, your reliability is shocking and your service is horrendous.
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.
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Tim Platt 💙
(@timplatt45) reported
from
Barnet, England
@virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?
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Steve Towner
(@Steve_Towner) reported
from
Iver Heath, England
Just moved house, @virginmedia are the worst to deal with. Waste of space. Gave them plenty of notice. Supposed to connect day after moving. Failed, want another 3 weeks. Refuse to help. What am I supposed to do?
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kaley 🏁
(@kayldavenport) reported
from
Wandsworth, England
im missing all of this bloody game @virginmedia SW17 service is DISGUSTING
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@danshep1981) reported
@virginmedia I can't believe it has been over 1 month to install broadband and TV with no confirmed date. I have been pushed from pillar to post and decided to cancel order; to then be told I HAVE TO call back because one of your departments cannot liaise with another.
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advanced persistent imposter
(@AnguaSec) reported
Cancel breakdown cover, refund received in a few days time. Cancel insurance, refund received in a few days time. Cancel @virginmedia, get charged for the next month when you’re no longer a customer for more than you pay now and may get a refund in a couple months by cheque.
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Ken Barlow
(@I_am_KenBarlow) reported
There's either a lot of scammers pretending to be #VirginMobile @virginmedia , or #VirginMobile have the world's worst rudest customer service people.
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Dr Maha
(@MahaRafiAtal) reported
@virginmedia Neither. Rather, a spotter was sent in June, but the engineer who then came to do the install this week challenged their finding, so our whole process has been restarted. The outcome now may be that Virgin cannot serve us at all. That is why the tech tomorrow may or may not help.
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JustVenting
(@d4vyk4y) reported
@virginmedia Because of exactly these tupe of responses. Still no resolution, and I'm sat next to the router with zero WiFi. Awful!!
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MarkB
(@baddersno7ynwa) reported
I’ve been a @virginmedia customer for 13 years and tonight they told me they don’t want me as a customer because I didn’t want to pay DOUBLE that of a new customer, so @skytv would you like a new customer?
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KhujatoTayuun
(@KhujatoTayuun) reported
@virginmedia I love your roaming charges when I have to call my bank and you cut me off with your subpar service after a 45 minute wait and I have to pay £90 for your incompetent service. Cheers
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gokeefe
(@glendaokeefe) reported
@virginmedia @VirginMediaIE the broadband has been down the last couple of hours in Cork, when will this be resolved?
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Richard J. Lockley-Hobson
(@MarblePyramid_) reported
Trying to check my never-working direct debit, but the @virginmedia website is dead. This really is going from bad to worse @santanderukhelp #virginmedia #santander
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simon backler
(@thesiboloy) reported
@virginmedia I would love to be watching it but your customer service is the worst I have ever encountered. Repeatedly cut off our internet connection whilst trying to connect the tv. 3 weeks with no tv, customer services policy is to just hang up if they can’t help.