Virgin Media Outage Report in Hillingdon, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Southall, Slough, Watford, Ealing, Hounslow, Addlestone, Hammersmith, Barnet, Harrow, Walton-on-Thames, Windsor, Wembley and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
||
| Southall |
Internet | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Michael Webborn
(@michaelwebborn) reported
from
Rickmansworth, England
Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue
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Ruth Brookarsh
(@nabenza) reported
from
Watford, England
@virginmedia @vmbusinesshelp I’m not business customer
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Zam ザム
(@SuperZAMtendo) reported
from
Wandsworth, England
@digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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Veronica Mitchell RD
(@AbFitNutrition) reported
from
Richmond, England
It’s so annoying how broadband cos try 2 screw existing customers. They suck u in with an offer better than their competitors, then each yr, they increase the price, but offers small reduction if you u stay with reduced service #VirginMedia
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Tricky
(@trickyvondickie) reported
from
Kensington, England
@virginmedia trying your text service now
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Jack Faulkner
(@jackjfaulkner) reported
from
Hounslow, England
@virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
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Sowmya Mukund
(@SowmyaMukund) reported
from
West Molesey, England
Virgin media disasters! WIFi & Tv services are full down, unable to work from home 😡
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia I’ve had over 6 months of having poor WiFi where it cuts outs and has to be rebooted every other day (twice today already!). I want a technician to come out and sort ASAP as my family mobile bills are through the roof due to using data plan instead at home!
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Will Rostron
(@willrostron) reported
from
Merton, England
@virginmedia what is up with your customer service line! After the automated bits get told that everyone’s busy so get music. no voice updates “we will be with you soon” or “you have x mins to wait”. Tried 3 times over 20 mins - my WiFi is rubbish and if not fixed I will leave
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
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Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jade-Amanda Laporte
(@ladyjadeamanda) reported
@virginmedia We’ve had no wifi internet connection all day today. We’ve tried everything. This has meant no TV, no Netflix and no video calls without using external data sources. This is truly awful service to have such an outage on Christmas Day.
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soph
(@s6phy) reported
from
Motherwell, Scotland
virgin media being down on Christmas Day is v virgin media of them. Scumbags.
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🆎~LFC🔴
(@_ftaleem) reported
@virginmedia why is ur Internet down for the whole day? Using my data in my room for the whole day🥴
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Weather Junkie 🌏🌒☀️🌩🌪🌊
(@WeatherJunkie85) reported
@TheBonnieKiwi @dalebhoyy @virginmedia Absolutely no urgency to fix this it would seem. So much for customer loyalty. Massive issue here and at least an apology should be given. Will definitely be tweeting them tomorrow.
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Ed61
(@Ed6114) reported
@virginmedia hello, Anyone there? guess not. **** service and **** customer service
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Ed61
(@Ed6114) reported
@virginmedia well it ain’t Christmas day anymore so where’s my service???????????????
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Ed61
(@Ed6114) reported
@virginmedia seriously team I’m pissed of with you. Your BB is **** and your costumer service, well that has to be laughed at. You are ******* useless and have no right to hold the rights to sell BB. incompetent *****.
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Michelle Colbourne
(@mcolbourne) reported
@kennyjblythe @virginmedia Parts of Bellshill are completely down too🤬
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FoysGone
(@foyss07) reported
@virginmedia any idea why ur wifi has been terrible recently lads
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Weather Junkie 🌏🌒☀️🌩🌪🌊
(@WeatherJunkie85) reported
@dalebhoyy @virginmedia Uddingston here and what a joke. Few folk said no fix until tomorrow night. Disgrace