Virgin Media Outage Report in Hillingdon, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ruislip, Walton-on-Thames, Acton, Watford, Ealing, Radlett, Hounslow, Bushey, Hampstead, Wembley, Feltham, Paddington, Greenford and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Ruislip |
Internet | |
| Walton-on-Thames |
||
| London |
Internet | |
| London |
Internet | |
| Acton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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james dunn
(@jdunnlondon) reported
from
Ealing, England
@virginmedia And it’s down again! @virginmedia this keeps happening
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John David
(@johnedavid) reported
from
Egham, England
I’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@VMSolutions_ I emailed you 3 weeks ago to get a broadband upgrade (as you would not take phone calls). I now have a letter from Customer Resolutions asking me to call, and the phone number provided “is not supporting voice calls”. @virginmedia is SO USELESS. PM me!!!!
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia what’s actually wrong with your advisors twice this morning I’ve spent over 25mins on the phone and for your advisors to hang up on customers and think that’s not going frustrate customers when you can’t train them accordingly!
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia Glad I'm furloughed, if I was working from home I'd be screwed. Their network hasn't gone back to normal since the national outage last week. Obviously something is down and can't be repaired. They're text conversation customer service covers up the fact they're partially reopen.
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
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Kelly
(@kellygibbins81) reported
from
Wandsworth, England
@virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11
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Ralph E. Herrera
(@REHerrera) reported
from
Kensington, England
@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
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Rita capaldo
(@rita_capaldo) reported
from
Brentford, England
@virginmedia Can you send me customer service email address?
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia He was for the many not the few and what's more Black People joined Labour because they could feel his sincerity. Now Keir begging us not to leave because he kneeled one day and called us a moment the next. Corbyn never needed a focus group and 72 hours to know right from wrong.
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John David
(@johnedavid) reported
from
Egham, England
Outraged! Spent 1 hour on the phone trying to sort out an order for two @virginmedia mobile phones. On top of 2 hours yesterday. Still not resolved, and can’t cancel the order without passing me on to a third customer service agent. Worst service ever! #virginhatecustomers
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Russ
(@rusblake) reported
from
Hillingdon, England
The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@JustMeBeingMe4 @virginmedia #virginmedia are trash at the moment. They're customer service is non existent.
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on
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Alexander Samuels
(@alexsam_89) reported
from
Borehamwood, England
Having mega internet problems today with @virginmedia... helpppp
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James Baroque
(@jamesummer2) reported
from
Esher, England
@JustMeBeingMe4 @virginmedia Use Bt WiFi and hub, I'd never touch Virgin with the hairy swindler !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Donnelly
(@peterdonnellykk) reported
@virginmedia Yes I've had 9 calls with Virgin in the last 2 weeks totalling more than 2 hours on the phone. The change in installation date was never mentioned on the phone before it happened. After that I was told multiple times that I could get an earlier date after the site survey was done
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James Parker
(@parker_james) reported
@virginmedia Difficult to agree with that, considering the last 9 people we have spoken to have done the same thing, and still no resolution!
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Lucy Bingham
(@PoizonVengeance) reported
@virginmedia Was it keeps going on and off again I called up and was told that there are signal and connection issues and that it should be sorted within the next 24 hours
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Matthew Barnes
(@Matt_UrService) reported
@virginmedia @olliesandellT7T Mines completely cut out for the last three hours. Is it an area issue? (South east London)
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dave jones
(@JJones395) reported
@virginmedia I've received an email from you regarding sim cards which I've not ordered nobody answering phones whatsapp doesn't understand what I'm talking about and you have no email address HELP
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jill adelus
(@jillladelus1) reported
@virginmedia Here we go round the mulberry bush again @virginmedia. Number u gave me 0345 454 1111 has NO facility to speak with complaints & when i asked @virgin operative to transfer me-(true to form) HE PUT THE PHONE DOWN ON ME!!! 😡😡😡 Good service eh!
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Paul Robinson
(@DweebShibby) reported
@virginmedia Wait so I'm paying you to expand the network to serve more customers and give new customers a lower price? Yet my service has not changed?
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Errs Matt
(@TheHighRishMan) reported
@VirginMediaIE Just being able to download something does not = good service I'm paying for a constant connection not intermittent connection genuinely disgusted by the higher copping out and blaming us for a 3 week issue this is obviously a issue between our node and virgin media head end
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Ryan
(@dooberry14) reported
@virginmedia with yet another out of whack cost increase for a big standard service.
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Mickey Flynn
(@TwitTwockBTC) reported
@virginmedia have issued a default for £155 on my credit file for contract that was cancelled within the 14 day cooling off period due to poor service.I’ve tried emailing, calling, complaints form on their website and live chat and nobody has dealt with this for a year now @Ofcom