Virgin Media outages and service status in West Molesey, England

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Molesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Molesey, England

The most recent Virgin Media outage reports came from the following cities: Brentford, Hammersmith, Southall, Chertsey, Wandsworth, Hounslow, Sutton, Mitcham, Isleworth, Ealing, Greenford, Hayes, Kingston upon Thames, Walton-on-Thames, and Tadworth.

City	Problem Type	Report Time
Brentford	Internet	4 hours ago
Hammersmith	Internet	11 hours ago
Southall	Internet	1 day ago
Hammersmith	TV	3 days ago
Southall	Internet	3 days ago
Chertsey	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

• 
  Geoff Rogers (@GeoffRogersEU) reported 17 seconds ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Kwame Gyamfi (@Kwame916) reported 38 seconds ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  itsnotOK (@itsnotO56763609) reported 9 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  traymca 💙 (@traymca) reported 15 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 26 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  peter james wigley (@pjwigley) reported 32 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Rana Rahman (@ranaraptor) reported 36 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Jack Robinson (@JackEORobinson) reported 37 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Ravinder Judge (@judge_ravinder) reported 37 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Bhavin (@Bhavinmaru2020) reported 39 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Robert Hallam (@Robertfhallam) reported 42 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 43 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 46 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Staffora (@staffora) reported 48 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Andrew Wood (@andrewlwood) reported 50 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  maureen robert (@morish1) reported 51 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  ☆ Liezel ☆ (@liezel_t) reported 53 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Shaun (@Shaun1799) reported 53 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  SusannJerry (@MrsJerryTweets) reported 56 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Charbster (@charbster) reported 57 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Wright (@SWright1steve) reported 9 seconds ago

  @GrahamCompton @MartinSLewis @ao Reminds me of the 6 months I spent trying to cancel Virgin Media. Sky are almost as bad.

• 
  Richard Bignell (@NothingLane) reported 4 minutes ago

  @trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.

• 
  Adrian Weale (@Edeaulx) reported 9 minutes ago

  It's becoming increasingly clear that @VirginMedia customer service is based on the premise that if you make it excruciatingly difficult to make a complaint and then follow it up, people will simply not bother.

• 
  Mitch Hirsty (@mitchhirsty) reported 9 minutes ago

  @Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄

• 
  Mark 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrMarkW67) reported 11 minutes ago

  @virginmedia I’m really struggling with my Wi-Fi coverage at home. I have a security camera mounted right above my window, but it constantly drops connection due to weak signal. To make matters worse, I get virtually no Wi-Fi signal at all when I am sitting in my back garden, which is really frustrating. Given how close these areas are to the house, I shouldn't be losing connection like this. Could someone please check my Hub settings/signal or advise on getting Wi-Fi Pods to fix these dead zones? Thanks,

• 
  M (@s1hell) reported 12 minutes ago

  @trapdoor456 @virginmedia Virgin tried to charge me £240 to cancel my dads service after he DIED, they are s bunch of shysters!

• 
  SPAHCRAB (@spahcrab) reported 12 minutes ago

  @virginmedia I'm already planning on cancelling my service. This must be a speed run record as I haven't even plugged in the router, nor received the damn thing.

• 
  Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported 13 minutes ago

  Apparently to change to a new contract within @virginmedia they have to leave me with no tv etc for 4 days even though I’m already with them. I’ve never heard anything more ridiculous. Think I’ll be just be cancelling. Keep your renewal offer lol joke of a company

• 
  Adrian Weale (@Edeaulx) reported 14 minutes ago

  I would contact you directly @virginmedia but your 'My Virgin Media' website won't allow me to sign in. I assume that this kind of obstructiveness is what got you fined so lavishly by @Ofcom

• 
  Jonathan Cantliff (@cantliff9) reported 16 minutes ago

  @virginmedia so, broadband issues in my area which means the connection as been hit and miss, just went on to check the service status for an update and it cannot find my account, how do you manage to makes things worse every time?