Virgin Media Outage Report in West Molesey, Surrey, England
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The latest reports from users having issues in West Molesey come from postal codes KT8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Molesey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Molesey, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, City of Westminster, Ealing, Southall, Fulham, Paddington, Hounslow, Leatherhead, Hampstead, Greater London, Wandsworth, Hayes, Egham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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cat lady🔶️🕷 #Support3Rs #Revoke,Remain,Rebuild
(@MillsRyder) reported
from
Kingston upon Thames, England
@virginmedia use terrestrial TV SERVICE if you can. Bypass the box.
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Neil Edwards
(@nlpedwards) reported
from
Richmond, England
Oh look @virginmedia have delivered a crap service all afternoon... shan’t be renewing when contract ends. Terrible service, terrible customer service.
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Rachel Major
(@RachMajor) reported
from
Kingston upon Thames, England
I swear my virgin media is cursed. Ever since they rang me up and convinced me to change my package to include sky sports it’s been broken every time I’ve wanted to watch a game. 😩 just hung up after waiting on the helpline for over 30 minutes with no response
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Dave
(@BigadeeDave) reported
from
Richmond, England
@deborahnorton1 @virginmedia Not working on Tw11 either, only just got over the battle of getting a credit on our bill when It went up the creek b4 xmas 🤬
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JSK1
(@skoney_girl) reported
from
Merton, England
@Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.
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Justin Ho
(@justinctho) reported
from
Richmond, England
@virginmedia tv not working in the TW2 area
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
Anyone else experiencing problems with @virginmedia 😡 #PoorService
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
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Köksal A.
(@koksal) reported
from
Hammersmith, England
@virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Tv and phone also not working
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Nick
(@NickO_L1805) reported
from
Richmond, England
@MurlocPhil @mainlymono @virginmedia I can cope with the outage (VM mega-fast WiFi still fine so laptop hooked up to TV), it’s the inability to get any sort of response or information from @virginmedia that bugs me. Just an update via tweet, or even just a voice mail message when you ring them, would suffice.
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Köksal A.
(@koksal) reported
from
Richmond, England
@virginmedia Check the customer support phone records. Accnt: 315695405 Area Ref: 03
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Susie20RF
(@pandsreid) reported
from
Merton, England
@virginmedia Yes, says you are looking to fix by 4pm. Will sign in for updates and compensation..
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Melanie Nebuchadnezzar-ne$$ Gothic Princess
(@MeLadyFreshness) reported
from
Islington, England
Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!
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Jason White
(@JasonWhite09) reported
from
Hounslow, England
@virginmedia Yep and no issue with the promotion running out - my issue is the way the email is laid out, basically suggesting the deal will carry on the same only to hide the actual cost (that changes a few days later) in the same print, which is incredibly misleading.
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Don Haston
(@DonChastonez) reported
@virginmedia I am with Virgin for Broadband and I love my service, been a loyal customer for a long time and this is just terrible by O2. I just want it all reversed and left with Virgin.
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Simon Truscott
(@_5DT_) reported
@virginmedia The regular monthly charge should come out. It is such a rubbish system you guys have that requires so much effort just to avoid being ripped off. Slow clap. 👏
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Nicola Askham #TheDataGovernanceCoach
(@Nicola_Askham) reported
@virginmedia who should I contact to cancel my Dad's contract with you? He has moved into a care home - you have a power of attorney on record for me
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Naomi Koppel
(@naomikoppel) reported
@virginmedia Not that I've seen. Most of it isn't working because I can't connect. But why would I want a pod when the problem is not about distance from the router? I can sit 3 feet from it and still have almost nothing.
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Ashley Williamson
(@awilliamsonuk) reported
@virginmedia When trying it yesterday, during the outage, the checker failed after entering details. Do you not have a general outage map available? There's no issues currently, but two drops in the same day for lengthy periods is concerning for a fibre line.
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Carpe Galactica
(@CarpeGalactica) reported
@virginmedia hilarious, every time I call your call-centre now, I either get disconnected randomly, or I get to eavesdrop on OTHER PEOPLE'S CONVERSATIONS. A telecom provider with serious telecom problems. All I want to do is cancel my account.
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David Griffiths
(@DavidGriff1ths) reported
@virginmedia urgently need some help with my blueyonder email please - been a Virgin Media customer for 20+ years until last month and now I can’t send or receive any emails - who can I speak with to get this fixed ASAP please?
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Baz
(@straubarry) reported
@virginmedia Hi, my TV went down first and now the hub. The lights are flashing green
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Kezpiper
(@Kezpiper) reported
Still waiting for @virginmedia to respond to my email complaint I made on the 1st of this month yet they’re quick enough to email when we haven’t paid the bill because we had to cancel the direct debit as they hadn’t removed a £25 charge that shouldn’t have been there!
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Elaine O'Donnell
(@elaineocdonnell) reported
@virginmedia internet has been down since 9pm last night in SE12. No update through service status on when it will be resolved. Please can you update asap? Trying to work from home tethering through phone