Virgin Media Outage Report in West Molesey, Surrey, England
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The latest reports from users having issues in West Molesey come from postal codes KT8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Molesey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Molesey, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, City of Westminster, Leatherhead, Southall, Hayes, Guildford, Hampstead, Slough, Islington, Camden Town, Wembley, Woking, Richmond and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @garysmartin Your service isn’t even worth half the money you charge
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?
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Antje Southern
(@noneybean) reported
from
Islington, England
@Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Still no reply from any of your online contacts - unacceptable customer service
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia 6 months worth of internet issues
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fiona khan
(@fleekhan) reported
from
Esher, England
@virginmedia please help! Getting no where with your endless telephone systems! New ooomph customer no unlimited sim as promised which is badly needed because the 500 oomph speed promised is nonsense and doesn’t work at all in some of the house!
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
@TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
Yet more #virginmedia problems in NW5 - every day this week @virginmedia
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Y A Z F A I Z
(@FaizYaz) reported
from
Camden Town, England
It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia
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Chris Lonergan
(@LonerganChris) reported
from
Lambeth, England
@virginmedia I’ve spent 1 hour on the phone trying to Cancel my service as the house has been sold! Both times it’s rung and nothing on the other end can you assist without me having to waste more time?
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia Broadband down again? SW12 #virginmedia
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Antje Southern
(@noneybean) reported
from
Islington, England
@suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort
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vishal.rehan
(@vishr83) reported
from
Wandsworth, England
@virginmedia this is the third day in a week where we have lost WiFi and I have to use my phone data. I am not happy with this service and the money we are paying and getting no messages from your company
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud
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Martin
(@dickerboy) reported
from
Merton, England
How can I speak to someone @virginmedia about broadband issues? The automated call handling doesn’t address my problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Mac
(@AngelaMac01) reported
@virginmedia The engineer said he would come back but he never did
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SimmyUK
(@SimmyUK) reported
@virginmedia On Monday I spent over an hour with one of your people arranging for an equipment upgrade, only to find out today, speaking to a different person, that my time was completely wasted. Today, after 40 min, the call was cut! Please can someone help???
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MegzMarine
(@MegzMarine) reported
@virginmedia I have tried to speak to the teams under customer service on the phone. How will I know this won't be a loop situation like the last multiple attempts?
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Neal Endean
(@nealendean) reported
@virginmedia 48 hours of continuous service interruption to SW18 3 area code. Over 100 homes on our street affected, not to mention the 10-15 other outages last 6 months. We need a VP to make contact. @Ofcom @WeAreOpenreach is digging this week fibre expect every one to cancel!!
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Nick Armes
(@ArmesNick) reported
@virginmedia What has happened to virgin mobile today, I have a monthly tariff contract. Signal is very intermittent. No calls, texts occasionally coming through in batches. Anything to do with shutting down 127,000 payg customers.
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Nath🗣
(@Nathwba00) reported
.@virginmedia I’ve recently had a new sim and my signal is woeful wherever I am, I can’t send texts/receive texts aswell as I can’t call or receive calls. Any help please ?
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Kieran 🙃 🏳️🌈
(@KiErAnStAmMeRs) reported
@virginmedia Please can you send me an email address to cancel my contract as i’ve tried calling for 5 days, several calls each day and no answer, wanted to discuss a renewal but i’ll just cancel now seeing as i can’t speak to anyone. Shocking service.
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Karen Sullivan
(@OrendaBooks) reported
@virginmedia Do you have issues in SE21? Wifi has been AWFUL all week and keeps cutting out for hours!
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viren
(@Jambobwana) reported
@virginmedia service is so piss poor that I cannot even get through to cancel my contact. Trying to talking to VM is so excruciating
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Chloé Rotureau
(@Chloe_ljR) reported
@virginmedia where do i make a complaint?