Virgin Media Outage Report in Twickenham, Greater London, England
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The latest reports from users having issues in Twickenham come from postal codes TW2 and TW1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Twickenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, Woking, Muswell Hill, Southall, Camden Town, Mitcham, Harringay, City of London, Croydon, Epsom, Wandsworth, Feltham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.
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GStramaccioni
(@Stramauk) reported
from
Ealing, England
@virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?
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Paul Nockolds
(@KnooKie_uK) reported
from
Richmond, England
@virginmedia broadband has been up and down all day but in last 2 hours it's so bad that we cannot do anything. Had to use my phone to send this message. TW1 area. Any issues?
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Ben James Photography 🔆
(@BenJamesPhotos) reported
from
Ealing, England
@Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡
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Lewis Oakley
(@lewyoaks) reported
from
Ealing, England
I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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Stan
(@stan_london) reported
from
Ealing, England
@virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.
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Niall Kelly
(@niallkelly9889) reported
from
Croydon, England
@virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.
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Ben James Photography 🔆
(@BenJamesPhotos) reported
from
Ealing, England
Virgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia the day of all days.. no phone no broadband in HA2 area.. any reported issues?
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Iain Sisson
(@i_am_iain) reported
from
Croydon, England
@virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia fibre service down again and can’t get to service status page to log this ...........
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp any relay? Virgin media is appalling. Service is non existent
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liam
(@g4g02_) reported
from
Lambeth, England
can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?
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#HellomynameisPaul💙
(@PaulWRamsay) reported
from
Camden Town, England
@virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?
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Richard Mander
(@RichardMander1) reported
from
Lambeth, England
@virginmedia what is wrong with the service in SE27?
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𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬
(@ZatoichiHattori) reported
from
Kingston upon Thames, England
Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite
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Tom Page
(@tompagenet) reported
from
Tottenham, England
@virginmedia As much as I obviously love giving my full personal details in a totally public forum, I'll just leave you to fix this now. I did try.
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Carter
(@MarkChertsey) reported
Virgin Media down AGAIN! all morning still down. On top of never delivering speeds promised. Get you act together Virgin. #virginmediadown
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devanHD
(@devanHD) reported
from
Lambeth, England
**** #virginmedia No Broadband, No Tv and No Landline #SW2. Been an hour already, sort yr **** out or lose another 200,000 customers this quarter! Up To You!
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DeeJay
(@oDeeJayx) reported
@virginmedia Honestly can't be bothered sitting through your awful customer service to set it up or ask for help... We will be changing providers as soon as possible, the lack of support from virgin is appalling. We are "valuable" customers yet you treat us like **** and play us for fools.
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keep left
(@BillyMeaney1) reported
@virginmedia No. And I have been promised countless times that someone would contact me to resolve issues, yet they do not contact me. I have advised anyone that will listen not to use Virgin in future, as I have never experienced such terrible customer service.
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alan knott
(@alan20063) reported
@virginmedia Had similar problems yesterday. Would come on at full speed and then drop out completely. Even stopped tv on demand. So far so good today
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Ja mes
(@jamezymaryan) reported
@virginmedia No issue, just wonder why you still charge extra for sky sports in HD not as though it's a new thing anymore.
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Dave Morrison
(@DaveMor16686271) reported
@virginmedia explain to me why after suffering poor broadband service for days I’ve just been told their is a fault on the network and will not be repaired till the 16th March yet the broadband service status on your app says everything is fine.
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Stephen Lambert
(@stelambert72) reported
@virginmedia It’s all sorted. I’ve finally cancelled. Took two more calls and three more people and an hour of my time. On hold for most of it. You offer a great product but the service you get is so bad. Was asked to complete a survey yesterday. You should look it up. It’s very funny.
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keep left
(@BillyMeaney1) reported
@virginmedia What is the likelihood of this getting resolved? And please don't direct me to call customer services. I have spoke to every department over the last 3 months.
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peter luckhurst
(@peterluckhurst) reported
@Matthew_Wright @virginmedia Cancel Old Beardy culture