Virgin Media outages and service status in Twickenham, England

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Twickenham, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, Wandsworth, Ealing, Hayes, Walton-on-Thames, Kensington, Wembley, Northolt, Greenford, Richmond, Hounslow, Feltham, Kingston upon Thames, and Spelthorne District.

City	Problem Type	Report Time
Hammersmith	Internet	5 hours ago
Southall	Internet	7 hours ago
Wandsworth	Internet	15 hours ago
Hammersmith	Total Blackout	17 hours ago
Hammersmith	Internet	19 hours ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

• 
  Nia Wyn Thomas (@niawynthomas) reported 22 seconds ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  R. Aaron (@aaronuart) reported 2 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Geoff Rogers (@GeoffRogersEU) reported 5 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Andrew Wood (@andrewlwood) reported 11 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Gabor (@GaborPfalzer) reported 24 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 27 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 27 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 30 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Muloongo Muchelemba (@muloongo) reported 31 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  simone clark (@iglu_sim) reported 31 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Rana Rahman (@ranaraptor) reported 32 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Alessandro Ferrara (@iamAleFerrara) reported 32 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Andy Walker (@educationforum) reported 32 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 34 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  traymca 💙 (@traymca) reported 34 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  John carroll (@Johnboy82903002) reported 37 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Ravinder Judge (@judge_ravinder) reported 52 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 54 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Stephen Champion (@Champs707007) reported 56 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 59 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crafty (@ACraftyOne) reported 9 minutes ago

  @virginmedia and here we are today. Radio silence from your exec team no deadlock and letter plus further incompetence with my complaint. Sending me the same response back does not magically solve the issue.

• 
  Genie Bunchofnumbers (@GBunchofnumbers) reported 10 minutes ago

  @PeteUK7 @CrnchyMama @virginmedia Still trying to fix something very similar. Every GD text and phone call is like a knife in your heart.

• 
  Noely Daniels (@noel33330) reported 10 minutes ago

  @JamieGBarry @virginmedia Never understand why companies do this … same goes for insurance companies.

• 
  Dale Wilkins (@realmisterwilks) reported 12 minutes ago

  @virginmedia is there an issue in Ng16 area? If it rains, no internet, if it’s sunny, no internet. Happens every year.

• 
  F’real (@itstrisha_innit) reported 14 minutes ago

  @JamieGBarry @virginmedia Call them and threaten to leave. The Retention/Sales Team will cut you a deal. But don’t get sucked into taking the VM movie bundle - the movies they offer are crap.

• 
  Bern 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KeithClarke1) reported 15 minutes ago

  @JamieGBarry @virginmedia I managed to negotiate a pretty good deal with Virgin. Not quite a new customer deal but pretty good.

• 
  SJA505 (@SJA505) reported 15 minutes ago

  @virginmedia @PeteUK7 3months to update an auto send template. Media savvy VM at the cutting edge of tech and customer service.

• 
  DerekL0576 (@fig2k4) reported 21 minutes ago

  @JamieGBarry @virginmedia Or put a new contract in your partner's name and cancel yours. Done that before, they don't care.

• 
  Vicky Leigh (@vickiferris) reported 22 minutes ago

  @virginmedia First question - have you checked the cables. Explained a factory reset didn't solve my problem. Still telling me to turn it off again. Considering this whole issue started 13/6 and this was the solution to that problem, they have just sent me another faulty box.

• 
  Mikey Molfessis (@mikey_mol) reported 26 minutes ago

  @virginmedia Have done this. Have unplugged for 5 minutes and still bad. It is as bad as it was on Monday