Virgin Media Outage Report in Twickenham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Twickenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Croydon, Hammersmith, Hounslow, City of Westminster, Southall, Islington, Caterham, Southwark, Stanmore, Merton, Slough, Greenford and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
||
| London |
Total Blackout | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
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Simon Bostic
(@lifesmarrow) reported
from
Lambeth, England
@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
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Nicole 💛
(@nblackman91) reported
from
Slough, England
@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄
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Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
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Charles Roberts @ AWS
(@Charles545587) reported
from
Ashtead, England
@virginmedia are still having problems bringing services back online. #virginmediadown
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Ricky Tanner
(@ImmortalTanz) reported
from
Epsom and Ewell District, England
@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia The website is not working, service has gone down again (4th time today)
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man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
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Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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Emma Quick
(@EmmaAintQuick) reported
from
Wandsworth, England
@AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Paul Saunders
(@PSaundersCFC) reported
from
Epsom and Ewell District, England
@virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please
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Russ
(@rusblake) reported
from
Hillingdon, England
With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
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Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
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Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
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Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@robeasson) reported
@GrahamLawton @virginmedia These suppliers get it all ******* wrong . I’m still mopping up similar mess across multiple . The lack of actual help is telling
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x (fan account)
(@ninetysx) reported
@virginmedia Yea I’m sure VM will be sorry when I cancel in January. Don’t even have a good rate, now all these issues and on top I have no advantages in my package. Shame
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Tyrone
(@mistah_t) reported
@virginmedia can a CS mgr get back to me please, having issues with my service since it was installed 3 wks ago, called numerous times to get it sorted, kept being advised it was being worked on, issue still present but now being told is fine (over the phone) but it ISN'T.
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J Hale’s
(@Hales17J) reported
@virginmedia No worries TM I will just go straight the Ombudsman in January when they start accepting complaints for your crap company.
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Joanne Percival
(@joanne_percival) reported
@virginmedia After having extremely poor connection for several days an engineer visited yesterday and fitted a new hub. No improvement in service. I'm not happy as we are not getting the service we pay for. It's virtually impossible to use the WiFi as it drops out every loads
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Saint of Portsmouth
(@PortsmouthSaint) reported
@virginmedia tivo box isn’t working. Tried calling customer service, was told I’d get a text message for diagnosing problem, then it hung up. No text message. Tivo box is making beeping noises
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Andy Knoxville
(@Andy_Knoxville) reported
@virginmedia I've already done that as well. The person I spoke to in the complaints team said that I have to wait 30 days for an investigation. Then I can leave. Pretty poor service, wouldn't you agree @LutzSchueler
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whossat
(@whowhatnowhey) reported
@virginmedia after how many days of no service can I cancel my contract with no penalty? We’re on 3 and a half at this point…
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Mark Stone
(@Stoneaccountant) reported
@virginmedia How can you get hold of Virgin. My elderly father is trying to cancel and can not get hold of any one.
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filter:follows -filter:retweets -filter:replies
(@cole_eliot) reported
@virginmedia None external to the land we own. They pulled through the cable to the exterior of the house. It now needs to be pulled around the side of the house and through the wall. I've even put down trunking with cable fishing myself. I'm also being give the right runaround by support.