Virgin Media outages and service status in Twickenham, England

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Twickenham, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Hammersmith, Southall, Wembley, Hayes, Feltham, Ealing, Brentford, Wandsworth, Walton-on-Thames, Surbiton, West Molesey, Northolt, Kingston upon Thames, and Kensington.

City	Problem Type	Report Time
Hounslow	Total Blackout	9 hours ago
Hammersmith	Internet	18 hours ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago
Southall	Total Blackout	2 days ago
Southall	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

• 
  Alessandro Ferrara (@iamAleFerrara) reported 0 seconds ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  SusannJerry (@MrsJerryTweets) reported 1 minute ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Gabor (@GaborPfalzer) reported 5 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 11 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 15 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 19 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 26 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Gabor (@GaborPfalzer) reported 32 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Ravinder Judge (@judge_ravinder) reported 39 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Jack Robinson (@JackEORobinson) reported 41 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 41 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Alessandro Ferrara (@iamAleFerrara) reported 41 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 46 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Mark Ryan (@MarkGRyan) reported 46 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Tim Hole (@TimHole) reported 48 minutes ago from West Molesey, England

  @virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.

• 
  traymca 💙 (@traymca) reported 49 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Kwame Gyamfi (@Kwame916) reported 52 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  R. Aaron (@aaronuart) reported 52 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 58 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  ALICE AND THE INK (@aliceandtheink) reported 59 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  faye (@fayfreddie10) reported 2 minutes ago

  @virginmedia I can but we have gas and ongoing complaint . 2 repulls of cables .. its better than a few weeks ago but its still intermittent. And obviously the phone line is unusable .. i only use thet to call VM but even they have to call me back on my mobile as they cannot hear me.

• 
  verypete lambert (@Prof_Quiteamess) reported 7 minutes ago

  @Stsantek @virginmedia This is fraud pure and simple, lying to you about a contract then backing down when you called their bluff.

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 9 minutes ago

  Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note irs very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?

• 
  Jake Maddocks (@MakeJaddocks) reported 10 minutes ago

  @LBC Virgin Media overcharged me when I tried to cancel and then gave me a default when I cancelled my DD I’ve appealed to them and the credit scoring agencies with evidence but no responses If anyone has any advice, please let me know

• 
  Diego Kruger (@livingdaylite) reported 11 minutes ago

  @Ofcom In other words @Ofcom are informing us about their systematic failings in curbing the systematic failings of criminal cartel that is "Virgin Media" who make BILLIONS by charging extortionate prices and providing s#!t service what a "regulator" you are @Ofcom 🤡

• 
  GromitFoxZero (@gromitfoxzero) reported 13 minutes ago

  @whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot

• 
  faye (@fayfreddie10) reported 13 minutes ago

  @virginmedia @BonesE78 Im also pleased that VM will be held to account finally our BB is terrible were about to report to the ombudsman as VM wont realease us from the contract without a Early disconnection fee yet even they say how bad it is .. go figure.

• 
  Jags Arthurson (@JagsArthurson) reported 15 minutes ago

  When @virginmedia tells you to update your Tivo Box to the latest version, DON'T DO IT! It is truly RUBBISH There is not one single thing about it that is not WORSE than the previous version. So bad that I will be leaving Virgin as soon as I can

• 
  Shelton (@CBTwizard) reported 22 minutes ago

  Good @Ofcom 28 million fined to the parasites that are Virgin Media. Good. I have been victim to this horrible pass on pass on (6+ hours on the phone) department to department and back to start again, as well as a 2 year new contract without my consent (early termination £500 being chased for, after 2000+ disconnections in a month, email proof, text proof, delayed line fixes) list goes on. Parasites, charging elderly people £70+ for like 100mb Maybe @MartinSLewis applied some well deserved pressure. If I'm not mistaken @dshensmith had issues too.

• 
  Kathy Miller (@KathyMi25429227) reported 22 minutes ago

  @virginmedia @Ofcom Will anyone ever do anything about Virgin's appalling customer service? Asking...just asking 27 minutes on hold n counting. Not ok