Virgin Media

Virgin Media Outage Report in Twickenham, Greater London, England

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The latest reports from users having issues in Twickenham come from postal codes TW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Twickenham, Greater London, England 04/18/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Twickenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Harrow, Harringay, London, Windsor, City of Westminster, Islington, Streatham, Acton, Southwark, Wembley, Kingston upon Thames, Ealing, Tower Hamlets and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomHarrow Total Blackout
United KingdomCroydon Wi-fi
United KingdomHarringay Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • Emmajones79 Emma Jones (@Emmajones79) reported from Kingston upon Thames, England

    @virginmedia This isn’t acceptable you’ve basically fooled me into signing another 12 month contract! I want to cancel it it’s not even been 24 hours

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @virginmedia Done that. Ive called, customer services dealing with it. Seen the forums and it's an occurance with other customers on the network. Thanks.

  • Shakeel655 Shakeel (@Shakeel655) reported from Slough, England

    @virginmedia The connection isn't working properly,I have to restart hub 3 or 4 time of the day,so no anymore call to virgin support for internet because they say same just restart hub,waiting for finish my contract and move to other network

  • _Rafi93 Rafi (@_Rafi93) reported from Harrow Weald, England

    @virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    @virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.

  • charlie_miller Charlie Miller (@charlie_miller) reported from Lambeth, England

    @virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!

  • _adeyabdullahi Adey (@_adeyabdullahi) reported from Camden Town, England

    @virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!

  • fonemechanics fone mechanics (@fonemechanics) reported from City of London, England

    Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @virginmedia Hi. That is the number I called this evening once I received my “final bill”. Woman on the phone told me I was given false information and that I would have to pay the fees. Yet the lovely woman I spoke to when moving told me I defo wouldn’t. Help pls

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing

  • B4BRAHMINS Ankit Sharma (@B4BRAHMINS) reported from Banstead, England

    @virginmedia working from home once in 2 months and the same day your internet is not working in my area. Whats the point of paying such a huge monthly bill. Complaint number: COM103378725. Get it resolved or pay back the money i have paid for this month.

  • ONI_Assassin Adam Jamal (@ONI_Assassin) reported from Hammersmith, England

    @virginmedia Apparently you don’t value me as a customer, you don’t want my money and worse still you have a broken system which I could fix in under 24 hours. #Bureaucracy #Disappointed

  • vim102 Vimal Kataria (@vim102) reported from Brentford, England

    @sumitpatel84 @virginmedia Contact customer support or @Nickladwa

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _kedem KK (@_kedem) reported

    @virginmedia - it's been 24 hours since the internet has stopped working and still no solution. How does one cope with faults like this one when working from home? Come on.. 24 hours. Fix it.

  • pnfoxs Patrick Fox (@pnfoxs) reported

    Virgin media have hanged up on me twice trying to cancel my broadband

  • andrzej1_48 Andrzej (@andrzej1_48) reported

    @virginmedia once again my internet has stopped working. Pay big money for poor service. Someone please call me asap. I need this resolved today. I don't see why I should wait till tomorrow

  • VindiTweets Vindi 🇯🇲 🇹🇬 (@VindiTweets) reported

    @virginmedia Internet down in CR0 and CR2 again

  • walchyboy russell (@walchyboy) reported

    issue or take the £100+ off our bill. Very very disappointed and would not recommend @virginmedia to anyone. #virginmedia #scam #virginmediascam

  • salesy07 brian sales (@salesy07) reported

    @virginmedia Over £125 a month for no service on a day off ain’t a great experience. I’m out of contract so may be time to look for new deals. Been a customer for around 15 years

  • HayterHome Hayter Home (@HayterHome) reported

    @virginmedia Yes but it’s the same every week. I log the loss of service but conveniently it’s resolved within 24hrs, so no compensation but the outage is long enough to disrupt entire job.

  • JulienNoizet Julien Noizet (@JulienNoizet) reported

    @virginmedia Only TV issues when I checked an hour ago, no issue with broadband. We already complained about similar service disruption last Friday when there was no known issue in our area.

  • stevelivens Stephen Livens (@stevelivens) reported

    @virginmedia It’s been three weeks since i posted on the Virgin Community Hub and no fix for my issue. I have heard nothing from Virgin Media. I am still unable to watch any recordings through the Virgin TV Go app. When will this be fixed, paying a lot of money each month for a broken service

  • DumboFi DUMBO (@DumboFi) reported from Golborne, England

    @virginmedia any chance of a new remote your website is broke and your call centres hang up very rude