Virgin Media

Virgin Media Outage Report in Twickenham, Greater London, England

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The latest reports from users having issues in Twickenham come from postal codes TW2 and TW1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Twickenham, Greater London, England 12/14/2024 20:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Twickenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Tottenham, Paddington, Croydon, Acton, Ealing, Harringay, Feltham, Hounslow, Islington, Cricklewood, Hayes, Hendon, Southwark and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomTottenham Internet
United KingdomPaddington Internet
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomActon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • lghendry Laura Hendry (@lghendry) reported from Camberwell, England

    @virginmedia It’s still down.. when is this going to be fixed? Been over 24 hours now!

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!

  • tobe2b Andrew Lawden (@tobe2b) reported from Lambeth, England

    @virginmedia are you going for "cant be bothered " customer service award ? 3 weeks , still no call and you ask me to call you ? Really ?

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • neebone Allan Symptomatic (@neebone) reported from Richmond, England

    @virginmedia But it's meant to be in modem mode. I have it plugged into my own wi-fi mesh so I can access internet across the flat. I've plugged things directly into the eth port on it and still get choppy internet. Also the TV problem is still a problem

  • domoriley Dom O'Riley (@domoriley) reported from Esher, England

    @virginmedia Changed it from 21/7 so I’m afraid it’s just appalling service and no one gives a damn..@Richard should be ashamed of the complete mask of empathy and service from @virginmedia

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?

  • NiciEberlPhoto Nici Eberl Photography (@NiciEberlPhoto) reported from Islington, England

    @virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!

  • bludogsix Ethan Truss (@bludogsix) reported from Croydon, England

    @virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x

  • SueTigee Sue Tigee (@SueTigee) reported from Islington, England

    @virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    No service during work hours? You … useless things. @virginmedia #virginmedia #useless

  • retro_trance RetroTrance (@retro_trance) reported from Harrow Weald, England

    @nicknamesWoody @virginmedia They’re so crap aren’t they

  • SueTigee Sue Tigee (@SueTigee) reported from Islington, England

    @virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!

  • Mabs79 Mabs (@Mabs79) reported from Camden Town, England

    @virginmedia is there an outage on London SE5

  • neebone Allan Symptomatic (@neebone) reported from Richmond, England

    @virginmedia hi is there a problem in TW10? I've checked the status page but it says no problems (tho it never says there are problems unless it's a national outage). TV has interference and broadband keeps dropping. I've done all the reboot procedures as usual.

  • acartoonheart Stacey (@acartoonheart) reported from Camberwell, England

    Every time Virgin Media says they are near fixing our internet outage, they push the fix time back another 12 hours 😩

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • MaryJldn Mary-J 🏳️‍🌈 (@MaryJldn) reported from Camberwell, England

    @virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.

  • lajeje13 Jessica (@lajeje13) reported from Tottenham, England

    @virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia There is no current estimate. Still without internet. How can I cancel the service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.

  • JackalynHardy Jackalyn Hardy (@JackalynHardy) reported from Tamworth District, England

    @virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    @virginmedia down again.. no phone line internet or TV here in BS16

  • the_tickners Stuart & Sarah (@the_tickners) reported from Bromley, England

    @virginmedia ridiculous disgusting service, had problems all week, had engineer booked between 4-7pm today, been waiting 3hrs and nothing. Called virgin and India told me there is an outage in area and therefore have cancelled engineer but not told anyone! No reports on web 🤬

  • cheepcheepcheep cheepcheepcheep (@cheepcheepcheep) reported from Edinburgh, Scotland

    @virginmedia internet issues in Lauriston Place EH39EY for myself and neighbours lately. Apparently no known faults but we’ve all just conferred and are having issues. Help!

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia

  • karenveater Karen Veater (@karenveater) reported from Sunderland Bridge, England

    @virginmedia you’re broadband service is disgusting! Down more times than enough and your call centre staff are totally clueless! I guess I’m looking for a new service provider!

  • neilevo18781967 Neil evans EVO (@neilevo18781967) reported from Stoke-on-Trent, England

    @virginmedia It was with regards to my services.. When I phoned about it the lack of professionalism was horrendous.. When I mentioned the lack of professionalism I was basically told what is your problem. Awful really

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.

  • DavieRiffraff60 Davie (@DavieRiffraff60) reported from Airdrie, Scotland

    @juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work