Virgin Media Outage Report in Belsize Park, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Belsize Park come from postal codes NW3, NW8 and W11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Belsize Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belsize Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Belsize Park, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Bushey, Bermondsey, London, City of Westminster, Acton, Lewisham, Feltham, Finchley, Holborn, Tower Hamlets, Enfield Town, Ealing, Watford and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Bushey |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Belsize Park, England
Latest outage, problems and issue reports in Belsize Park and nearby locations:
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Paul Berry
(@bazelrock) reported
from
Tottenham, England
@sainsburys Update, it might be @virginmedia with the problem.
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia Just tried that. Endless waiting and ended up exactly where I started. Just can’t speak to a human and explain my specific issue.
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
@virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia Just to update you. Engineer came round on Monday and informed me there was a local issue with broadband that @virginmedia were aware of and was surprised I had not been informed. The last engineer who came round seemed unaware of this!!! How do I get compensated? Anyone know?
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Channy
(@walshChanny) reported
from
London, England
@virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision
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ian
(@IanBorrett) reported
from
Lambeth, England
@virginmedia without a doubt the worst company I've dealt with. But they have a great person in Stefano, an engineer in the SW4 area. He has actually gone above and beyond to provide some customer service. I hope Virgin notice this, but they probably won't.
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Ricardo Motti
(@RMotti) reported
from
Richmond, England
@virginmedia They can't give me any credits or any reduction in price while engineers can't visit to change the box location. Only way not to pay for the TV service would be to downgrade my bundle, but that means I'm not eligible for 'new client discount', thus I don't save anything. 🙄
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.
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Subhendu Dey
(@subhendudey) reported
from
Kingston upon Thames, England
@virginmedia Please train your CSA's. Why they are so rude... Aren't you paying them.
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues?
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia slow internet in NW9 - please help!
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Pete Austin
(@PeteAustin_) reported
from
Kensington, England
@virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand for infrastructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?
-
Channy
(@walshChanny) reported
from
London, England
@virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.
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ian
(@IanBorrett) reported
from
Lambeth, England
5th visit in 20 days from @virginmedia today to fix my broadband. Am I confident they'll actually give me the service they charge me £112.50 a month for? Am I hell. Can I actually get thru and speak to a virgin employee? Don't be ridiculous.
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand or infrastructure issues, networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?
-
Alex
(@alext87uk) reported
from
Watford, England
@virginmedia is there an issue with WiFi ? Currently have none in Wd18 area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ihatewestwood
(@ihatewestwood) reported
@virginmedia Aww jesus Christ.... I need to log onto that for we chat, which is the issue I'm having 🫣. I tried using my acc and area reference as well and it can't find my account. Unbelievable
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paul winchester
(@doitallpaul69) reported
@virginmedia No idea what the connect app is but i know where it doesnt work properly. I just need a link or a phone number to order them. It should be a simple process but like everything with virgin its not
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Basic with Life
(@Joses_World) reported
@virginmedia @edanderson101 Virgin media why is everything so difficult and drawn out with you? I thought it was just a few of us that felt like this but you seem to have a huge problem with providing your paying customers with a consistent functioning service. 😔
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Mr Comic Book
(@comicbookguy_UK) reported
@ScottishSun why havent you mentioned the constant @virginmedia outages EVERY night at midnight this week? Subscribers up & down the nation losing all internet including the VM website going down yet Virgin refuse to acknowledge it! We're fed up with this!!
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K. C.
(@KyleCiesielczuk) reported
@the_pieface @virginmedia Tempting fate here but I have had no issues with virgin for a few months now.
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Wainscott
(@wainscott1) reported
Seeing as Virgin Media is trending, has anyone else had broadband connection problems ever since they had no choice in being upgraded to superfast 100MB+? I wouldn't even call it fast a lot of the time! It was fine before that.
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Barry Carre
(@revvyb7) reported
@the_pieface @virginmedia And there prices are £55 shot up for even worse service then usual
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Neil Finlayson
(@neilfinlayson) reported
from
Edinburgh, Scotland
@virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop
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Knxfee
(@Knxfee) reported
@JOKERUKG @virginmedia £105 a month for it to go down all the time
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James Hunter
(@Jack_Huntero) reported
@virginmedia Wdym everyone had the issue it something to do with vm server going down.