Virgin Media Outage Report in Belsize Park, Greater London, England
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The latest reports from users having issues in Belsize Park come from postal codes NW3, NW8 and W11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Belsize Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belsize Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Belsize Park, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Camden Town, Islington, Harringay, Hampstead, Lewisham, Walthamstow, Leyton, Ilford, Barnes, Kensington, Bromley, Wembley and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hanwell |
Internet | |
| London |
Wi-fi | |
| Newham |
Internet | |
| London |
Internet | |
| Camden Town |
Wi-fi | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Belsize Park, England
Latest outage, problems and issue reports in Belsize Park and nearby locations:
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave
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Dean Callan
(@DeanCallan) reported
from
Camberwell, England
@virginmedia Every night I lose internet, I might just stop the direct debit and see how long it takes you to fix that?
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
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Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia WiFi down in London N15 😫 Every time we call it simply tells us to restart our hub which we’ve done 12 times. How can we speak to a human being? Trying to work from home!
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Your broadband is terrible. I am suppose to have 350meg and it is under 20 on speed test. Your customer service team are incompetent at best. Being told I was being put on hold while they try and sort the broadband out and the agent never came back and didn’t call me back either
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I don’t need the app. I know there are black spots as I no signal in certain rooms. Are you trying to wind me up. As I have already said I am leaving. Direct debit has been cancelled and I have notified you in writing via this channel as no other way to contact you
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🔥Jon Connor (No not that one)
(@realjonconnor) reported
from
Islington, England
@virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating
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Xenia Messerschmitt
(@xenia_ina) reported
from
Tottenham, England
@virginmedia I have no Internet all day, and nobody is responding on message service and phone call. On messages I'm in the queue all day, and phone I just keep getting hung up after being on hold for an hour or so ... 😡😡😡😡
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Everything. Broadband is terrible. Slow. Unreliable. Your customer service is terrible. I am cancelling the direct debit now. I was on hold for over 1 hour trying to leave
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Terrible. Please have someone call me so I can leave as I have wasted 1.5 hours on hold trying to get through to do this
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Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia worst service now. Paying for a TiVo box and have had no wifi or TV working for nearly 9 months now. Have tried a booster now cannot get through to cs.
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
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Rob Green Jnr
(@rob_green86) reported
from
Poplar, England
@virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia hello? Are you there? Have been a Virgin Media costumer for literally 3 days and I’ve already got the worse service and am very disappointed by the overall experience. I’ve been trying to call someone from the customer service team since Friday to no avail...
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Ben Prouty
(@proutyben) reported
from
Richmond, England
@virginmedia Any news on when your fibre service will be running again in Richmond (TW10)? I switched to VM a month ago and already two full days of no internet. Crazy! Never had one blackout with Sky Broadband in two years. Regretting the switch!
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Supposed to have a 350 meg line. We get speeds of 20 Meg. The router keeps freezing. The router doesn’t reach all the rooms in the house. Internet connection drops regularly. Basically anything that could go wrong does. Terrible.
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Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia hey is there a problem with the internet in NW London it’s very slow today ?
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave. This is not just a one off. We have had these issues for months and your customer service is terrible as well. So I have had enough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Vernon
(@SarahVernon_sa) reported
@virginmedia Hi @virginmedia thank you for a response. I have a complaint number, several trails of emails as well as calls back & forth in relation to Virgin not supplying services in our area, having to terminate because of Virgin & then being penalised. Its disgraceful that there is 0 CRM
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Haydn
(@HaydnWrigley) reported
@virginmedia @virginhelp I signed a new deal back in June and was offered amazon prime for 12 months, please see account. I have been in touch and 3 times sent to resolution team. Will respond in 72 hours. no response. complained and got resolution apology accepted. nobody contacted me.
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Roman Mittermayr
(@mittermayr) reported
@virginmedia Why didn't you suggest the Collect+ / Yodel option? Now I am wondering if I can just create a label with that and do that instead of continue waiting for the return kit that hasn't showed yet? Is there a problem with the Collect+ or why wasn't that suggested?
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sammi launchbury
(@sammilaunchbury) reported
@virginmedia is there a direct email to contact you on? Your web form complaint has come back to say I’ve never spoken to you when I have, a lot!! I want further comms in writing seeing as whatever is said on the phone is a lie 😡
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Karen 🧷
(@karennz) reported
@virginmedia It’s down but for how long? I’m a freelance with limited work due to Covid and I really need to access my work server to get my jobs finished. Like many others I find your service appalling and am looking to transfer to another company. I just can’t do this anymore.
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Karen 🧷
(@karennz) reported
@virginmedia It’s just shown a problem. Again.
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David Hill
(@DavidHi87344943) reported
@katiepeal @virginmedia Have Virgin also and don’t have any problems, maybe your box
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Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
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DJ Unreal
(@DJ_Unreal) reported
@virginmedia The service page never shows any issues. The last update I had on my fault call was that it's an area fault (even though the service page shows no faults even now) and that my third engineer appointment will be delayed until that's fixed (the first two just weren't attended)
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𝐀 𝐌 𝐈 ⚡️
(@axxreynolds) reported
@virginmedia second day with no wifi, your website also won’t let me log in or register for compensation for loss of service and it’s impossible to get through to your “customer service”, absolute joke.