Virgin Media Outage Report in Camden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Camden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Ealing, Islington, Hampstead, London, Ilford, Camden Town, Hackney, Kingston upon Thames, Radlett, Balham, Croydon, Lewisham, Paddington and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Ealing |
Internet | |
| Islington |
Internet | |
| Hampstead |
Internet | |
| London |
Total Blackout | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden, England
Latest outage, problems and issue reports in Camden and nearby locations:
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Marta
(@itsmartamoya) reported
from
Merton, England
@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Julie Featherstone 🇺🇦😷 🏳️🌈✊🏿🇪🇺 🌹💙💉💚
(@jujurants) reported
from
Ilford, England
Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown
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John carroll
(@Johnboy82903002) reported
from
Barnet, England
@virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well
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Guy Leech
(@guyrleech) reported
from
Camden Town, England
@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
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Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Croydon, England
Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!
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Tim Hole
(@TimHole) reported
from
Kingston upon Thames, England
@virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia
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Tim Hole
(@TimHole) reported
from
West Molesey, England
@virginmedia Thank you. Just tried an old handset and still no SMS or phone calls can be received. Please help, its already caused a few problems.
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Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
@virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?
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Will Jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SavingKeiko
(@rebeccaaaa_t) reported
@virginmedia There’s no discount expiring, the email states it’s for ‘investing in new technology’ (I’d rather you just work on providing the basics I pay for) and that a ‘price hike’ is never welcome. It seems many others have received similar. So that’s still £14.50 increase!!
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Rebecca-Grace
(@RebeccaGraceMUA) reported
@virginmedia Well I had my contract ‘rolled on’ from the one before which was 12 month. I was unaware this was now 18month contract I never have agreed! and now to pay over £100+ to get out of it before July! It should end this month! What a way to treat loyal customers!
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✿.｡:.* 𝒞𝓁𝒶𝓇𝑒 *.:｡.✿
(@ItsClareBitches) reported
Wondering if @SkyUK can offer me better internet and deal then @virginmedia which has been down for 4 days…
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NW6 Residents
(@nw6_residents) reported
@virginmedia What is the new problem @virginmedia I keep getting asked for my password AGAIN?! And the password is not working!!!! Why does this keep happening every month or so?
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Andrena
(@Beana17687) reported
@virginmedia lie upon lie provided by your customer service staff. Moving house should not cause the amount or headaches you have caused. Very disappointed and won’t be recommending anybody to virgin again! @onfireMcG
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byrne
(@salvador_bowie) reported
@DumbJam @virginmedia **** company mate, price hikes seem to be every 8 months or so. They don't care for loyalty and you have to grovel before they listen to you. I binned em off about a year ago.
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G
(@GAZZZ73) reported
@virginmedia TV services have been unavailable in postcode area CH43 7QH since 7am yesterday morning. When are you going to fix it?!
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Steven
(@Steven_duff) reported
@virginmedia gotta love your customer service. WiFi keeps dropping out so your response is to try and change me for WiFi boosters to get the WiFi that I already pay for to work,How about you get the product I pay for to work properly without trying to charge me for other product
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Akash
(@IHATEAKASH) reported
@virginmedia Morning, I have been using the virgin router and the issues have remained.
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Liam David Gardiner
(@LiamDGardiner) reported
@virginmedia It’s been three days and I’m still waiting for that callback that you said you’ll give me back in 24 hours I guess we have a different definition of what 24 hours is and I guess customer service is not your top priority