Virgin Media Outage Report in Camden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Camden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Tower Hamlets, Watford, Woolwich, Eltham, Leyton, Wembley, Hackney, Ruislip, Bermondsey, Lewisham, Ealing, Ilford and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Croydon |
||
| London |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden, England
Latest outage, problems and issue reports in Camden and nearby locations:
-
Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
-
Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
-
Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
-
Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
-
James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
-
Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
-
Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
-
Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Yes it was on their and now it’s not but it’s still not working
-
Chris M
(@ChrisdMRF) reported
from
Richmond, England
@virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles
-
David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
-
Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
-
Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
-
Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
-
chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
-
Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay Filmer 🌷🚨🥀
(@UncleJaysus) reported
@katelallyx @virginmedia I found the WiFi was bad because of the router, even though the connection to the router was solid. I use the Virgin router in ‘modem mode’ and use a Google Router for wifi instead. Pretty solid ever since.
-
Tom Howlett
(@tomhowlett0) reported
@AvieDelta @virginmedia Why can't Virgin check their own link?? The estimate for SE14 getting fixed has just changed from 16:00 to 23:05. Please can you acknowledge this problem on Twitter and tell us what is actually being done, instead of claiming that the issues have all been resolved.
-
Teabagtel 🦊
(@Teabagtelboy) reported
@virginmedia Hence the reason I say I want to speak to somebody that can actually resolve this on going problem. Can you not have somebody ring me at all?
-
Eleanor Thomson
(@nelnanandnora) reported
@virginmedia No one at all, no information to be seen. The contractors (Heneghan) have moved on and 3 way controls removed but the crossing hasn't been re-opened. Information for residents about these works has been very poor. No dates given, just a general leaflet.
-
Social Value Exchange
(@SocialValueEx) reported
@virginmedia we've had a service outage here is south east London since around 10am and we've been told it won't be up again until got 11pm. Several meetings / presentations cancelled. Really poor.
-
Bubbly Callard 💙
(@Binxford) reported
@virginmedia Been through that over BB dropping & simply got a rerun of the spiel given during my calls without addressing the crux of the complaint I’d made - my kids couldn’t connect with school cause of the rubbish BB & that the service tanked just as you released new £60 pa fix for issue
-
Ian Walker
(@PeggysDad) reported
@carolynwills17 @virginmedia Mine goes on and off constantly, all yesterday and today too. Boils my blood when they say there are no issues.
-
Tenacious Lee
(@monkey_wench) reported
.@virginmedia your customer service journey is absolutely abominable. I've wasted my afternoon being passed from pillar to post and being placed in infinity hold loops. All I want to do is up my broadband and remove my home phone and tv package. Can someone please call me????
-
Costa
(@CostaKoup) reported
@virginmedia I received a mail saying broadband fault has been fixed but that does not seem to be the case, do you have any idea when it will be fixed. Has been down since yesterday midday.
-
Karim
(@Sir_Karim_Hady) reported
@virginmedia signed up 12 days ago, multiple disconnections of service, router reboots, poor signal over 5 meters. Call up customer services to be told systems are down so they cannot troubleshoot my service nor offer me the new HUB 4.0 I should have got in first instance.