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Virgin Media outages and service status in Camden, England

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Full Outage Map
  • Virgin Media generated 13 outage signals in the last 24 hours around Camden, including 13 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 17, 9:32 AM GMT+1.
  • 63% Internet (63%)
  • 20% Wi-fi (20%)
  • 11% Total Blackout (11%)
  • 4% E-mail (4%)
  • 1% TV (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Camden, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, Camden Town, Paddington, and Hampstead.

CityProblem TypeReport Time
London Internet 2 minutes ago
London Internet 11 minutes ago
London E-mail 46 minutes ago
London Internet 2 hours ago
London Wi-fi 8 hours ago
London Internet 9 hours ago

Nearby cities with recent reports

London

94 recent signals

2 minutes ago
Islington

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Camden, England

Latest outage, problems and issue reports in Camden and nearby locations:

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • markatpt
    Mark Armstrong (@markatpt) reported from London, England

    @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

  • BancoDePapa
    グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

  • drawing_daily
    Steven Kraan (@drawing_daily) reported from Islington, England

    @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

  • AnnieCaird
    Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • KikassP
    kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

  • tlcko1882
    Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England

    @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

  • sevki
    Sevki 💉 💉🎉 (@sevki) reported from Camden Town, England

    @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

  • guyrleech
    Guy Leech (@guyrleech) reported from Camden Town, England

    @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

  • Purp_Amethyst
    Sumaya (@Purp_Amethyst) reported from Camden Town, England

    @virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.

  • ChristineAllado
    Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • RogerHighfield
    Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

  • A_D62
    antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia So maybe I have also a problem with my phone line! ******* now

  • emmalouchu
    Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.

  • willhenrywarren
    William Warren (@willhenrywarren) reported from London, England

    @virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Camden Town, England

    Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.

  • nicolas_laborie
    Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

  • madebycatem
    Cate McLaurin (@madebycatem) reported from Camden Town, England

    Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • abbyr6498
    Abby R (@abbyr6498) reported

    @virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased

  • BenEato46743114
    Ben Eaton (@BenEato46743114) reported

    @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.

  • philbreadin
    Phil (@philbreadin) reported

    @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.

  • El_Lloydie
    Gareth Lloyd (@El_Lloydie) reported

    Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

  • ukiptv241483
    🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv241483) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPT offers: live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷

  • formerprisoner_
    Reformed Prisoner (@formerprisoner_) reported

    @virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

  • LUKEQPR94
    Luke (@LUKEQPR94) reported

    Has Virgin Media gone down?

  • leeb9972
    Lee Black (@leeb9972) reported

    @virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(

  • MartinLawton
    Martin Lawton (@MartinLawton) reported

    @virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse