Virgin Media Outage Report in Camden, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Camden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Bermondsey, Tower Hamlets, Paddington, Wembley, London, Leyton, Mitcham, Camden Town, Watford, Lewisham, Croydon, Hayes, Southwark and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| Bermondsey |
Internet | |
| Tower Hamlets |
Internet | |
| Paddington |
Wi-fi | |
| Wembley |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camden, England
Latest outage, problems and issue reports in Camden and nearby locations:
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Richard Gendal Brown
(@gendal) reported
from
City of London, England
@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Tim Hole
(@TimHole) reported
from
Kingston upon Thames, England
@virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.
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LiLy Lovely
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings
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John carroll
(@Johnboy82903002) reported
from
Barnet, England
@virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia Done that, and still doesn't work
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Guy Leech
(@guyrleech) reported
from
Camden Town, England
@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
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Ben Shaw
(@bendog90) reported
from
Shenley, England
@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Nia Wyn Thomas
(@niawynthomas) reported
from
Richmond, England
@virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.
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John carroll
(@Johnboy82903002) reported
from
Brentford, England
@virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Mark
(@markrhorney) reported
from
Lambeth, England
@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia Since w/c 22Aug my wife and I continuously keep checking the service status which gets updated and deadline pushed back. Nobody with virgin has broadband or TV for over 3 weeks now without explanation or a decent update
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Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍃⭕️protector of frogs🍃
(@fay_jon_) reported
@virginmedia had your customer retention team literally hang up on me when they said they put me through to the cancellation team? Spent an hour trying to get through, and now I have no way of actually cancelling my contract. Feel like I’m being mugged
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Mike Elwell
(@MikeElwellsays) reported
@virginmedia I’d like to move to internet only - advert suggests circa £30/pcm. We have 2 TiVo boxes, I’d lose one. Can you guys do something to help me help you and stay where I am. BT plus sky for same package is £60/month less than my proposed new bill. That gap is ridiculous.
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James Archibald
(@ArchieSnC) reported
@virginmedia It's so frustrating because it's SUCH a simple thing to resolve, i just can't get anyone to help and it's costing hours and hours of time on the phone. Please provide ANY ADVICE other than doing what I'm already doing which is wasting my life on the phone
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John Mckinnon
(@JohnMckinnon01) reported
@virginmedia broadband out yet again in ph1 area in scotland, this happens way to often for the prices you charge! @Ofcom should investigate your sub par service!
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James Archibald
(@ArchieSnC) reported
@virginmedia Why is live chat gone? What alternatives to the phone systems do you offer for resolving problems?
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Promises Rust
(@PromisesRust) reported
@virginmedia Sure, we went through that for 5 hours, pinged between the same person more than once, security checked successfully multiple times until the final person decided we had failed the latest check and terminate the thread.
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Bonita OSullivan
(@OsullivanBonita) reported
@virginmedia not happy that after 24 hours with no internet, I have been told it won’t be fixed until 11th May! This also means no TV service. Plus the internet on my Virgin phone keeps dropping!
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𝕴𝖒𝖔𝖌𝖊𝖓
(@ImogeenCooper) reported
@virginmedia This happens at least once a week and nothing has been done. We have made phone calls etc. We want out of the contract if you are not providing us with the service we were promised by signing an agreement with you.
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Mike Elwell
(@MikeElwellsays) reported
@virginmedia I passed security 3 times! Same password, same form to fill in. Why is it necessary for me to prove who I am repeatedly simply because Virgin staff need to hand over as soon as I ask a question. Maybe you could help? 50% increase is unaffordable, new account pays 80% less
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p a z
(@pxzpazpxz) reported
@virginmedia actually no, you shouldn’t be asking, it’s none of your business but since we’re here already: I can’t hear. gonna help me cancel it now?