Virgin Media

Virgin Media Outage Report in Camden, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Camden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Camden, Greater London, England 12/28/2025 14:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Camden, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Waltham Forest, Ilford, City of Westminster, Hammersmith, Hackney, Enfield Town, Hampstead, Harringay, Barnet, Southwark, Chingford, Hayes and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Camden, England

Latest outage, problems and issue reports in Camden and nearby locations:

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.

  • Murrony Jenny Haines (@Murrony) reported from Islington, England

    @virginmedia what a terrible customer service experience

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.

  • CheukRuby Ruby Lau (@CheukRuby) reported from London, England

    Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @PaulLuckhurst @virginmedia Hi @virginmedia - This morning I'm having the same problem Paul was. A rights restrictions message on the video stream on BT Sport 1 via Virgin TV Go. Never seen this before. Can this be investigated. Fairly certain there can have been a sudden change in rights mid-season. Thanks

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.

  • willmartinesq Will Martin (@willmartinesq) reported from Wandsworth, England

    @virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    @virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!

  • grahamrhome Graham Roberts (@grahamrhome) reported from Croydon, England

    @virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia Just dialled1471 The originating number was 01424 850444 does that help?

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SydMarNi SydMarNi (@SydMarNi) reported

    @virginmedia I do appreciate your comments today, it’s more than I’ve had all week. Shame no one else can respond personally with a proper update. This is so stressful, having moved house in December I have discovered that my phone signal is really poor at the new property.

  • degzyg Derek Green (@degzyg) reported

    @virginmedia customer service is a joke, if anyone asked I would not recommend you just for the fact that if you have a problem you’d better like spending hours listening to hold music!!!!

  • Sane543 will (@Sane543) reported

    @Prxvrs @virginmedia my **** drops almost daily, they’re a joke

  • JordSedgwickTV JordSedgwickTV (@JordSedgwickTV) reported

    @matt_wba11 @virginmedia That wireless booster I bought doesn’t work or help not one bit so I’m sending it back

  • jennybeann12 Jen (@jennybeann12) reported

    @virginmedia Our WiFi has been poor for days now. It’s affecting our streams and work calls. It’s been re booted several times to no avail.

  • MarcinJedyk Marcin Jedyk (@MarcinJedyk) reported

    @virginmedia I've been without VM broadband since Tuesday. I've been on a phone waiting to talk to a support and got disconnected, 1st time after 45min wait, then after 1h wait. #BeyondUseless, #TimeForSwitchover, #VirginMediaFail

  • bacornell ʙ (@bacornell) reported

    @virginmedia been trying to get through to you all week to no avail. our internet isn't working. we pay extra for 200mbps, have maxed out on 70mbps since we chose to use your service. please help !!!

  • MarcinJedyk Marcin Jedyk (@MarcinJedyk) reported

    @virginmedia I've been without VM broadband since Tuesday. VM support not helpful, after waiting 45mins on a phone I got disconnected, then another attempt, after 1h waiting on the phone got disconnected again. #BeyondUseless, #VirginMediaFail, #TimeForSwitchover

  • ajhuk89 Adam Horne (@ajhuk89) reported

    @virginmedia I’ve currently been on hold to you for an hour for the second time today!! Still no answer! My Internet has been down all day and your website suggests no issues! Please phone me, this is not acceptable service! Need this for work!

  • SydMarNi SydMarNi (@SydMarNi) reported

    @virginmedia Having such poor internet access is so difficult during these times. If I new that the original dates of installation before Xmas wouldn’t be met or my other dates early January I may have opted for an alternative ISP.