Virgin Media Outage Report in Worcester Park, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worcester Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worcester Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Worcester Park, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Bermondsey, Tower Hamlets, Paddington, Wembley, London, Mitcham, Camden Town, Lewisham, Croydon, Hayes, Southwark, City of Westminster, Feltham and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| Bermondsey |
Internet | |
| Tower Hamlets |
Internet | |
| Paddington |
Wi-fi | |
| Wembley |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worcester Park, England
Latest outage, problems and issue reports in Worcester Park and nearby locations:
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vince0118
(@vince01181) reported
from
Ealing, England
@virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
Anybody elses #virginmedia TV down?
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!
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Eugene Hutton -Mills
(@eugene_hutton) reported
from
Addington, England
Virgin media has been down all day,yet they have not even sent any message to their numerous customers. TIME WILL DEFINITELY TELL
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are
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Sevki 💉 💉🎉
(@sevki) reported
from
Camden Town, England
@virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh
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Phil
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia are you aware that your network is down again? #virginmedia
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Dom
(@Smudg13_) reported
from
Merton, England
@virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.
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Lisa Pursey 💙
(@LisaPursey) reported
from
Hackney, England
@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
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Brad Rudge
(@Brad_Rudge) reported
from
Croydon, England
@virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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Julie Compton
(@joozuk) reported
from
Bromley, England
@virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv
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Sevki 💉 💉🎉
(@sevki) reported
from
City of London, England
.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Clarisa Rakos Art
(@ClarisaRakosArt) reported
from
Richmond, England
@virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!
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Tina Lee
(@tinalee5806) reported
from
Hounslow, England
@CliveR39 @virginmedia What caused this horrid thing to happen
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@Tom30721697) reported
@virginmedia I’m totally disgusted with the service that you provide regarding fault repairs and bookings. An engineer was booked to come out on the 23rd via web chat as I have no broadband after just a week of being with you but it was booked for the 30th
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Graeme Cobb 🇬🇧⚡️🚙
(@graeme_cobb) reported
@virginmedia There was a problem at my postcode but according to the emails I received, that issue had been resolved. I’ve not phoned through as I couldn’t find a phone number on your website.
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Jordan@Laffalot
(@jhandford11) reported
@vinesh_vaghela @virginmedia Looks like it’s down in many areas. No broadband and no tv. This is the second time in 3 nights it’s happened. It’s not even down for a short time either. It’s been an hour so far.
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Justine Punjwani
(@Justinep30) reported
@virginmedia I have raised multiple complaints yet nothing is done so what’s the point? Is there an actual person that can do something to help is your intention to fob me off from one dept to another?
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Vinesh Vaghela
(@vinesh_vaghela) reported
@virginmedia Just out of curiosity, I checked my Virgin Media app and it informs me of an issue in the area & apparently an engineer is trying to fix this. Do your call centre have access to this detail? Poor communication if not.
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Graeme Cobb 🇬🇧⚡️🚙
(@graeme_cobb) reported
@virginmedia Router rebooted and still on at 4 mbps download speed. It’s not working properly and either there are issues ongoing in my area or the router has reached the end.
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Scott Cunnington
(@StumpyC94) reported
@virginmedia Since this, I have been called 5 times to say my case/installation is on hold and no one has booked anything in. Raising a complaint doesn't seem to have changed the useless service being given. To top it off, I have had a call this afternoon, someone looking to book a date for
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Vinesh Vaghela
(@vinesh_vaghela) reported
@virginmedia In a world of technology and fast pace, having an engineer callout 2 weeks from issue, is not good enough. Maybe there should be more engineers given the busy period
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MrsD2018
(@D2018Mrs) reported
@virginmedia urgent help needed. Can’t speak to anyone on the phone- keep getting cut off when being transfered. Can’t log onto the app as old customer ref etc stored there. Please help this has been going on for a month now
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Arti Patel
(@ArtiPat38512613) reported
@virginmedia They are lazy and don’t care about customers at all. Especially new ones , are they gonnna reimburse me money I lose . Virgin media I expect someone at my house tomorrow first thing and make sure they actually knock on my door and call absolutely disgusting service