Virgin Media Outage Report in Worcester Park, Greater London, England
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The latest reports from users having issues in Worcester Park come from postal codes KT4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worcester Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worcester Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Worcester Park, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, Camden Town, Croydon, Newham, London, Islington, Tower Hamlets, Southwark, Bermondsey, City of Westminster, Paddington, Wembley, Hackney, Poplar and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Camden Town |
Internet | |
| Croydon |
Wi-fi | |
| Newham |
TV | |
| London |
Wi-fi | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worcester Park, England
Latest outage, problems and issue reports in Worcester Park and nearby locations:
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Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It keeps going down on all devices now.
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Mark Gould
(@yiddo71) reported
from
City of London, England
@virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk
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potentialproductionzmusic
(@potentialprodz) reported
from
Hackney, England
7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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Wilder Fulford
(@wilderfulford) reported
from
Kensington, England
@virginmedia @virginbroadband. You have failed to fix the failings of your fibre optic so-called broadband in W11 for months. We are going back to BT as soon as we can.
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Hounslow, England
@virginmedia your online customer service intro is shocking. Frustrating and awkward. Such a big company should have a better phone service.
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Tim Hughes 提姆·休斯
(@Timothy_Hughes) reported
from
Richmond, England
@virginmedia Thank you .... will try. — The text I got today said “With our Connect app, your WiFi can't hide. It's like a WiFi sniffer dog, hunting down blackspots.” You might like to point out to Marketing that a reword is needed as I took it literally. Thanks for your help.
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It is only effecting one room in the house. On all devices. I have checked my area and there are no known issues
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
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Madhan
(@followcbv) reported
from
Richmond, England
@virginmedia Indeed that is the problem
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CD 🌸
(@channa_2012) reported
from
Hackney, England
I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please
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CD 🌸
(@channa_2012) reported
from
Hackney, England
@virginmedia Called back, held for another 15mins, was finally put through to the correct dept & have cancelled. I just want to say how rude the agent turned when I declined the offer to stay, & once it was all done he just cut the call off. Glad I made the right decision #virginmedia
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
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Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia That leads me to just our conversation history. I’ve done all the hub checks according to your website and it’s still not working
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CD 🌸
(@channa_2012) reported
from
Hackney, England
@funkyfairy78 @virginmedia They will owe me a refund in September and I’ll make sure I get it 👆🏼 They’ve been messing me around for so long with their rubbish service, I should’ve cancelled months ago! #virginmedia
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Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kaz
(@caroline19237) reported
@virginmedia @Shimbolina No Virgin, Yodel have had issues for at least 3 days
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Andy Keeble
(@tarka0007) reported
@virginmedia It’s on live tv whenever the outside temperature is high. As stated before one of you engineers stated it’s when the box in the road overheats and can’t cool down. It will start working around 7:30. Joke supply
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Carl
(@boydell79) reported
@virginmedia To cancel my broadband and landline, as you are unable to offer me a deal as cheap as other providers, as I feel that £64.30 per month for the above two services is nothing short of daylight robbery
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Invite To My World
(@invitetomyworld) reported
@Binzy66Tequila @virginmedia Yes! It goes down every night at 1am, I'm 100% certain of that! Please stop gaslighting customers.
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natasha
(@natashakendall_) reported
@virginmedia He claims this has been fixed! But it’s not working!!!
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Sparky
(@Madmagsparky) reported
@virginmedia Hi would it be possible to give me a time when my moving home package is too arrive as it was expected today and as of yet no sign of it My son has now had to stay at grandparents to complete his school work due to having no Internet access Can someone please help
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Rikki Dhesi
(@RickDhesi) reported
@virginmedia @slideaway2002 Been on hold to your CS line for over an hour now with no answer for it to have just cut off. Third call in as many days. What is going on? This customer service is a complete disgrace
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Si
(@Si_67) reported
@virginmedia On demand not working AGAIN in Area 5. Any idea when it will be back up? Service status doesn't mention it.
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Laurielindsay
(@Lauriel09414480) reported
@virginmedia Yes...end if March when i spent 2 hours on web chat "sorting out this issue" ..only to receive inflated bill for service I had cancelled....from debt agency...with no prior correspondence
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Toodice
(@Toodice) reported
@virginmedia It began to work again after about two hours. I'll keep that number for any issues in future though. It doesn't build confidence when the hub test webpage doesn't work though.