Virgin Media Outage Report in Worcester Park, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worcester Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worcester Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Worcester Park, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Camden Town, Hackney, Southwark, Islington, Croydon, Sutton, Hammersmith, Tower Hamlets, City of Westminster, Paddington, Brentford, Newham and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Ealing |
Internet | |
| Camden Town |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Worcester Park, England
Latest outage, problems and issue reports in Worcester Park and nearby locations:
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginhelp i have been having issues with my broadband with @virginmedia for months. The router has been changed still no joy, a virtual tech was supposed to call me on Wed, he didnt, i keep calling and im still at square 1. Kids all study from home, so frustrating, help me🙏🏼🙏🏼
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Its now been 6 hours and nobody had called me. This is the bad service I am talking about! Its not good enough!
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
@virginmedia It’s happening periodically on a wired connection (not wifi related). When it happens upstream drops to 150-300Kbps and downstream drops massively too. No known issues reported in my area, but it’s been happening for a few days now.
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cwm :3
(@catmxc) reported
from
Islington, England
@virginmedia is there an outage in islington?? Me and my neighbours with Virgin have had no WiFi for 2 days
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linda holmes
(@pussinpjs1) reported
from
Camden Town, England
@DarknessHayz @virginmedia Poor mum hope she is OK xx
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia Issue is still ongoing. I have called the helpline twice and after dialling my password and getting a dial tone, I have been cut off both times before speaking to anyone. Are your phone lines broken?
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia it's been 3 hours and we still don't have WiFi. We shouldn't have to wait 48 hours of bad service for a refund when this **** happens every few days 😵#virginmediadown
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia Now I'm a little pissesd off. 1 hour in line waiting and at 19.53 exactly 1 hour its cut off. Your side of customer service 10/10. Phone sides rating 0/10
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia No it was an automated service it seems. Before I could say to a person or press a button to talk with some one the line cut off lol
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Peter Holbrook
(@peteholbrook) reported
from
London, England
@virginmedia is their an outage in SE London ? I’ve lost everything.
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
@virginmedia It’d be great if somebody could investigate that without me having to go through the support playbook of all the steps first. I need the connection for work.
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
Hi @virginmedia - what’s going on this weekend? TV and broadband sporadically working. Your site says everything is ok but I’ve not been able to connect to the internet all day and the tv service is having an absolute meltdown every hour or two.
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia This is not a new issue, its been months. The wifi keeps dropping all day everyday. I believe its an external issue i need an engineer. And how do i complain about the service i am receiving?? I am paying for something iam not receiving.
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Sam Clayton
(@Samclaytz) reported
from
Whyteleafe, England
What ******** is wrong with the quality keeps going blurry @virginmedia i want my £25 notes back best not stay like this for the AJ fight, got couple hours to sort it ffs
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia I just got a direct message from you but i dont think it was you! Also no issues but the wifi wasnt working. Its back now will go again
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JAKE
(@JAKES_PHOTOS) reported
from
Redhill, England
So as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert
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David
(@davidlumley05) reported
from
Banstead, England
@virginmedia you really are a shower of you know what! Had no internet for over 24 hours, and when we finally get through over an hour on hold, you can’t give us any info because your servers are down! Sort yourselves out!!!
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia Currently waiting in the Q Turns out you ring and it tests then asks you to reset. Once that dosent work you ring back. System recognises at that point your still having issues. And offers to talk with a person. Thanks again for your attention in this Paul
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia I have made a formal complaint and i already have the connect app, it does not help me!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Holt
(@holty2k6) reported
Is anybody #VirginMedia acting up again I’m trying to watch videos on YouTube and it just keeps buffering it is running incredibly slow and it’s making my games run slow too
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
@virginmedia Seems I would qualify for compensation if there was a total loss of service. The service in my area is intermittent! 5 minutes here, 15 minutes there. Strangely one cannot watch all of a livestream if the broadband drops. While many are free, some are paid.
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Joe Sladen
(@SladenJoe) reported
@virginmedia Hey, thanks. I've checked the service - no faults. And the test shows no faults. And... I've already ran every test/self fix/hub reset/diagnostic process I can find on the website and no improvement....and ironically I'm having to reply using 4G as the internets not working
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D
(@DNCLB) reported
@virginmedia It has been the last month or so. Sometimes connection drops for a minute sometimes half an hour. Are Virgin not struggling with connection issues recently? My friend in another part of town had the same thing for months and had to move to Sky.
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Alice Inch
(@AliceInch1) reported
@virginmedia no it doesn’t. I was advised it wasn’t showing due to the nature of the outage- they said it was a p4 fault.
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Damian Kinsella 💙 #wearamask #protectlives
(@damokinsella82) reported
@ColinBrown1968 @virginmedia The worst customer service, they might claim there amazing. They really aren't. BT or Sky now. They might be slower, but we can upto 50mb which is more than sufficient!!
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dazz ii am
(@dazzgedd73) reported
@virginmedia Yes they offered me £5 and delayed the installation to 10/3 so trying to cancel this whole disaster as clearly their are huge issues in VM, possibly you are understaffed but not a company I wish to deal with so looking at staying with Sky
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Heather Rufus Countess of Midlandshire
(@gmai_sutton) reported
@Snyberwiz @brightsider123 👇👇👇 You need a licence to watch or record any TV programme live, on any channel or TV service. ... This applies to any provider you use, including BBC iPlayer, ITV Player, All 4, Sky Go, Virgin Media, BT TV, Apple TV, Now TV, YouTube, Roku and Amazon Prime Video.
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Charlie Brough
(@CharlieBrough14) reported
@virginmedia down again why aren’t I even shocked
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Lydia TC
(@thompslydia) reported
@virginmedia the fact that the installation was terrible and I’ve had horrendous WiFi since getting virgin. that’s if it works anyway. it’s making working from home almost impossible and no amount of troubleshooting has helped