Virgin Media outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Purley, Mitcham, Carshalton, Sutton, Surbiton, Greater London, Kingston upon Thames, Kensington, and Richmond.

City	Problem Type	Report Time
Hammersmith	Total Blackout	3 minutes ago
Hammersmith	Internet	24 hours ago
Hammersmith	E-mail	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	TV	2 days ago
Croydon	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Deano (@Deano1969) reported 3 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 4 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  Jenny (@jennymelmo) reported 6 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Staffora (@staffora) reported 6 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Tinders (@safctinders) reported 8 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Nada Tharanee (@ntharanee) reported 11 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 18 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Joana (@JoanaLoGomes) reported 19 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Mike Fuller (@ninepine) reported 20 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Befitat50 (@befitat50) reported 21 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Millwall halfwayline (@millwalljdb) reported 24 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Alessandro Ferrara (@iamAleFerrara) reported 30 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Gabor (@GaborPfalzer) reported 30 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Shasa Colson (@THE_COLSON) reported 33 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Kay Bak (@kaybaka) reported 42 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Baltazarka (@MiaZagica) reported 46 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 50 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 56 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  R. Aaron (@aaronuart) reported 56 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Gabor (@GaborPfalzer) reported 58 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Troy Pemberton (@tpembe1) reported 3 minutes ago

  @virginmedia Just rang customer service and now been promised a date of 8th of July at 3pm. Like I said previously the date keeps moving.

• 
  Jon Ashman (@JonAshman2) reported 3 minutes ago

  @virginmedia I’m paying £176.00 per month for your services so quite frankly an apology isn’t good enough I’ll contact yourselves later regarding my contract the service you now offer is woeful

• 
  Frazzz (@FrazzzYT) reported 4 minutes ago

  @virginmedia Consistently says "intermittent signal in your area" This has literally been going on for around a week now. And seems to coicide when there is a little tiny bit or rain...

• 
  Jason Bourne (@SoloCeej) reported 7 minutes ago

  @young_financier my virgin media has been down for 2 weeks. still no progress

• 
  Jordan (@JordanPsych_) reported 8 minutes ago

  @virginmedia thanks for the high pings the last 3 months with no fix. Absolutely pointless playing any fps on your dogshit internet

• 
  Paul Toner (@paul_k_toner) reported 8 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  lou (@lou86925826) reported 9 minutes ago

  @virginmedia @DanStev14730264 Your customer service is as shocking as your wifi right now!! I’ve also been without wifi for the past week & keep being told there’s no issues!! Sort it or expect to lose a tremendous amount of customers as this is beyond a joke now

• 
  Keivin Crane (@kcranebda) reported 14 minutes ago

  @virginmedia At you can see, attention to detail has been missed within this response. My name is spelled wrong. Why am I not surprised. I’ve contacted their customer service 4 times and even walked into stores. It is still not resolved. They should reach out to me. #not-impressed

• 
  Claire Wright (@CLAAccess) reported 16 minutes ago

  @O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!

• 
  Sandy Moore (@SandyMo45739639) reported 19 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 😳