Virgin Media Outage Report in Merton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Merton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Fulham, Hammersmith, Poplar, London, City of London, Ilford, Paddington, Hackney, West Molesey, Croydon, Redhill, City of Westminster, Southwark, Southall and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Wi-fi | |
| Hammersmith |
TV | |
| Poplar |
Total Blackout | |
| London |
Total Blackout | |
| City of London |
Total Blackout | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
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Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
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Tel
(@2pintsuk) reported
from
Redhill, England
@virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MG
(@Gheevvala) reported
@virginmedia planned work in LE18 today, why were we not notified that broadband would be down???
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LBLea🦁🌈
(@LBLea2) reported
@virginmedia just had an absolutely shocking experience with customer service. Nobody to escelate phone call to. No email adress. Who do I complain to? Wouldn't recommend Virgin media to anyone.
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Andros67
(@andygarry73) reported
@virginmedia Installation delayed for 2 weeks, now a further 3 weeks! New customer already hating the treatment. Will be cancelling this evening ! Lost 2 days at work,wont be another! Thanks for nothing🤬
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Julie Steven🏴
(@JulesMacdo) reported
@virginmedia Leaving 73 yr old without any internet - his life line ! For over a week…. And all the help is that he or I need to sort it . I suggest you come up with a better plan
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Yad Deen
(@YadDeen) reported
@virginmedia Mostly no broadband internet for over a month. Area code 15. Had 11 text messages stating it’s being addressed. Still no solution and I’m expected to continue to pay for this?
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Chris 🇺🇦
(@kitto_13) reported
@virginmedia still without a remote after logging two complaints and being told twice it will be posted...how do I talk to someone who will actually resolve the issue??
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Steven Wallis
(@StevenCWallis) reported
@virginmedia I added it to my stream account 4 months ago and it only started working this week. But, the channel isn’t in UHD on the stream box! You are falsely advertising the channel! I’ve had to buy it from Sky! So I’m paying twice for it now! Awful customer service!
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Scott Sinfield
(@scottsinner1977) reported
@virginmedia “We didn’t recognise those details.” They said at 10.15 yesterday that it would be done within 24 hours. Why do I need to call for the 21st time?? This is so bad.
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Ellie Carter
(@elcartz) reported
@virginmedia hi, it’s not letting me login to get #o2priority why is this please?
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Scott Sinfield
(@scottsinner1977) reported
@virginmedia I am unable to login as none of my email addresses work. When I did get to speak to them yesterday morning they said they would transfer my email address over by 10.30 today. Still not done. This is a joke.