Virgin Media Outage Report in Merton, Greater London, England
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The latest reports from users having issues in Merton come from postal codes SW20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Wandsworth, Hayes, Croydon, Harringay, City of Westminster, Newham, Hounslow, Kensington, Twickenham, Camden Town, Hampstead and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Chris Hadland
(@chrishadland89) reported
from
Ealing, England
@virginmedia no Broadband service. London W5 area for about 2 hours now.
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
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Atima Bhatnagar
(@NailsByNemo) reported
from
Brentford, England
@virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Lansley
(@simonlansley) reported
@virginmedia Hi EC. So after using text service yesterday, someone came back to us this morning - to say issue will be resolved by February 18th. What do we do in the meantime? It would be great to talk to someone in person but we can't get through on any customer lines. Thanks.
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Ben Monaghan
(@sapperben) reported
@virginmedia I was promised a call back from a manager to discuss a discount and compensation. Still nothing. The issues go on longer than I can state on here. Very upset. Can’t go anywhere else for similar speeds although I’doce to leave Virgin and can’t recommended.
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Eoin Gavin
(@tommy_6770) reported
@ben_castell @virginmedia Service is flapping dropping pockets.
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RangerMan_UK
(@RangerMan_UK) reported
@virginmedia complaint raised. Received letter and now dont get a response from the text bot. Awful customer service. Wish I didn't sign a new contract
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edie
(@WARMEN0UGH) reported
third day of being unable to access my education due to the wifi being down @virginmedia
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Kerrie 🇬🇧
(@Kerrie2k) reported
Hi @virginmedia When I called the customer service the other day, I asked about having my account credited because of the issues with my internet, they were on going for around a week, I've just gotten my bill, no credit and yet the woman said she would sort it out.
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Luke Hanson
(@lukehanson84) reported
@virginmedia Rather than asking me questions, look at my complaint, the videos and sort my problem
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Norfolk Wastrel 🇧🇷 🇳🇿 🇰🇷 🇬🇭 🇸🇹
(@NorfolkWastrel) reported
@ShellEnergyHome @michaellondonsf @virginmedia I gave up on the phone line, 13m the first time, 22m the second time, never again.
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Karen Hart
(@karenjhart) reported
@virginmedia But you can never leave! @virginmedia continue to charge you even when you’ve cancelled your contract.if you try to call up they put you on hold for hours until you’re cut off
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Dan Lyons
(@Danielplyons) reported
@virginmedia please can I arrange for one of your team to give me a call. I’ve been trying to sort a renewal for weeks, been promised calls back by multiple members of your team, which never happen. It’s annoying having to pester a company to give them more of my money. Thanks