Virgin Media outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Kingston upon Thames, Mitcham, Wandsworth, Kensington, Richmond, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Hammersmith	Total Blackout	6 hours ago
Croydon	Internet	7 hours ago
Hammersmith	E-mail	7 hours ago
Hammersmith	Internet	8 hours ago
Hammersmith	Total Blackout	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Gabriela Lungu (@GabrielaLungu) reported 1 minute ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Nia Wyn Thomas (@niawynthomas) reported 6 minutes ago from Richmond, England

  @virginmedia Thanks for replying. My wifi was down but seems to have sorted itself out. Visit is due on Friday.

• 
  Befitat50 (@befitat50) reported 10 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Raynes Park Lib Dems (@RPLibDems) reported 12 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Jane Common (@JaneCommon) reported 17 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Befitat50 (@befitat50) reported 21 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 22 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 29 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 29 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Millwall halfwayline (@millwalljdb) reported 30 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  traymca 💙 (@traymca) reported 32 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 35 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Ranjan Mallya (@RanjanMallya) reported 39 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  R. Aaron (@aaronuart) reported 44 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  simone clark (@iglu_sim) reported 46 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  William (@willbassoumba) reported 53 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Philip 🦅 (@Phil_Swallow) reported 55 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 58 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Nigel Ellway (@Nigelellway) reported 59 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Stephen Champion (@Champs707007) reported 60 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jak cool (@kenshinnnjay) reported 4 minutes ago

  so sad for Tom's stream, and **** Virgin Media

• 
  Mark (@MarkAmiga) reported 6 minutes ago

  @gblondon1 @skytv @virginmedia No company seems to Reward Long Term Customers, its all "New Customer Deals" and forget those who have kept the company going, Both Sky/VM are the same in such respect Just have Roku Stick with Projector now, only sub to Amazon Prime now really, Got rid of Live TV years back

• 
  Roy Carroll (@roycarroll1969) reported 7 minutes ago

  @virginmedia our service is down and if you look on the service down sites they are all saying the service is down. Then we speak to virgin media and they can’t see any problems. 🤯 and to give em 20 hours to look into it .. ridiculous

• 
  graeme hayden (@gullyh) reported 10 minutes ago

  @griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media

• 
  ۟ (@carefreeleon) reported 11 minutes ago

  @virginmedia fix ur service. There's a world cup to watch.

• 
  Norfolk1850. 🏴‍☠️ (@BroadlandPirate) reported 14 minutes ago

  @gblondon1 @skytv @virginmedia Same with the AA. Stay with them & your payment doubles. Moved to the RAC as new customer. Next year I'll move back to the AA as a new customer.

• 
  JC (@Coady88) reported 15 minutes ago

  @gblondon1 @skytv @virginmedia You’ll be switching back to sky in 2 years when virgin do exactly the same, double your bill whilst offering new customers the same service at 1/4 of the price, it’s a market I genuinely do not understand.

• 
  J (@the_geeker) reported 17 minutes ago

  @kelly_owls @virginmedia They are horrendous. Took me about 2 hours to cancel mine a few years and it still haunts me. Horrendous company

• 
  mark goldthrope (@goldywankanobi) reported 17 minutes ago

  @robhjones @virginmedia Worst company ever cost me £300 to cancel a very **** service get out while you can

• 
  Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported 23 minutes ago

  @O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.