Virgin Media Outage Report in Merton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Southwark, Harringay, Croydon, City of London, Epsom, Wandsworth, Hackney, Feltham, City of Westminster, Paddington, Ilford, Barnes and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Total Blackout | |
| Southwark |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| Harringay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ً
(@jhscores) reported
im trying to change it or add to it but damn this is so ******* hard and it still looks like the virgin media logo
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Larisa Spahic
(@SpahicLarisa) reported
@virginmedia when is the internet outage in London W5 going to be sorted? Nothing all day… There was an enginer from Virgin working on the box outside but nothing was fixed .. pretty appalling as it happened 2 times last week too.
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lee (wes) Mccullough
(@funkynites) reported
@LoneSpinster @virginmedia Ignore any pages that virgin suggest you check for outages If it’s a virginmedia website then it going to be a lie. They don’t like to admit they are at fault. Try Googling “virgin media outage” and include your area. Click on any website that isn’t virgin to get an honest answer
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Kelly Scarlett
(@kizzie27) reported
@virginmedia shocking service today!! No wifi then told to pay for a booster !!!!! 17 years custom ready to head to sky!!
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Chris Moroney
(@chris_moroney25) reported
@Ofcom @virginmedia @richardbranson I’ve submitted the info, and will be asking Virgin for a deadlock letter after work. What can I do if they yet again say a manager will call me back to provide this, as that is a key part of my main problem? Their avoidance in responding is what has held this entire process up
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𝕄𝕁ℂ
(@MC40649014) reported
@virginmedia For the second time in 8 days my box has deleted all recordings. Should I call and get a new box? Or will a new box have the same issue?
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Ofcom
(@Ofcom) reported
@Aruuj_x @virginmedia @O2 Hi Aruj, if you have difficulty obtaining a deadlock letter, you will have to wait eight weeks since raising the complaint before referring it to CISAS. If we believe that a service provider is not sending deadlock letters when they should be, we may look in to this further.
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Ms
(@MsTfue_) reported
@virginmedia hi I made a virgin mobile account signed up for Co tract phone but I put the wrong email and miss spelt something in my email so it's not a real email? It tells me to verify my email but I can't get into the email because I miss speaking something? Help
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Kelly Scarlett
(@kizzie27) reported
@virginmedia Have had issues for a while picking up signal in room next to router and been told I should have to pay for a booster, seems strange I should pay extra for a service I'm already paying for!!
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Tom Harris
(@MrTCHarris) reported
@virginmedia Waste of time. Been a customer for many years but now counting the days when I can switch without paying you jackals another penny.