Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8 and W11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Hackney, Hounslow, Waltham Forest, Newham, Croydon, Barking, Harrow, Ilford, Southall, City of Westminster, Hampstead, Harringay and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Enfield Town |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| Hounslow |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia Hi still waiting for problem to be fixed. @richardbranson We need the broadband to work in these times when we are expected to stay on our island 🌴, sorry I meant out 2 up 2 down, but pay a fortune for a service we are not receiving 😢
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
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Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia No we can't just for updates because your site is down too
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Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
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Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working how can you say it's been fixed!!
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband not working in IG2, sort it out virgin, how can we WFH, when we can’t given get the service, hope you are going to refund us for loss of service,
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!
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Ricky Tanner
(@ImmortalTanz) reported
from
Epsom and Ewell District, England
@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
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Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
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Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia The website is not working, service has gone down again (4th time today)
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Russ
(@rusblake) reported
from
Hillingdon, England
With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
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George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ana Martinez
(@AnaMart06498255) reported
@virginmedia Super yours engineers!! The broadband has been fixed for a few hours and now is down again!!!
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GamerDad
(@DundonianDad) reported
@virginmedia your WhatsApp “support” system is useless. Tried on 4 separate occasions to cancel my services and it just so conveniently happens to be too busy and then after some time, I get asked what my enquiry is again and have to go through whole ordeal with the chatbot again
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dippy73
(@dippy73) reported
@virginmedia wat a shocker!!!!! No WiFi yet again!! Bill increased by £25 and still the same crap service!! #waytogovirgin
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Paçoca
(@hashbrownlady) reported
@virginmedia Hi, broadband isn’t working again in N4. When I go check the service it says its all good but nothing is loading. What’s the issue this time ?
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SH∆MS
(@sh4m5_) reported
@virginmedia internet outage for up to 14 hours+ in Birmingham B38. On 3 different occasions engineers outside but issue unresolved. Dissapointing service to say the least. Please fix urgently.
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Hema Odedra
(@hemster001) reported
@virginmedia It would help if customer services or someone was able to read the previous agents comments and didn’t ask for the same info in each new call. It would help if virgin would follow thro with what they agreed. Not cut someone off from BB despite having paid for it for another week.
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elliot jones
(@elliotj02213060) reported
@virginmedia problem in the NW5 area has been going on since February and no expected fix got told March by some customer service but I don’t understand as a person who is now doing networking as a career it’s astonishing that it’s affecting 25% percent of the area and no fix
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Live4thebeats
(@whatevillurks) reported
@robbosley66 @virginmedia Why didn't u cancel dd
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Muhammad Zeeshan Tariq
(@mzeeshaantaariq) reported
@virginmedia where is your call centre based? I have been trying to cancel the contract since last month and they have not clue what i am saying or what to do. One of the awful experiences i have ever had. #need
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Simon Noah
(@therealbigvern) reported
@virginmedia Not as far as I am concerned. I am contracted for M500 and I am a Volt customer so should get 1 Gig. You are now giving me a recurring creator each month to correct the billing issue.