Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8 and W11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Paddington, Southall, London, Carshalton, City of Westminster, Hackney, Southwark, Mitcham, Camden Town, Newham, Enfield Town, Wembley, Ealing and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
TV | |
| Paddington |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| Carshalton |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!
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Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia Despited repeated requests. The whole service has been a catalogue of errors but if you need to complain it’s hard work but if payment wanted there are no problems. NOT HAPPY AND NOW WANT TO CANCEL CONTRACT.
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Admirer
(@Searchange) reported
@virginmedia Many Thanks for your reply, I never received a final bill. I have been told my account will be closed on 7th of November.
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Tomh51
(@TCH5122) reported
@virginmedia I don't really blame you because I know it's not your fault. But the fact that you can't forward on my information to a department WITHIN THE SAME COMPANY is farcical. Nobody takes any responsibility to resolve my issue. I just get given the same unhelpful responses.
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Sally-Cinnamon 🤍
(@cinnamonstixxs_) reported
@virginmedia my broadband router was meant to be delivered today and I’ve had a text saying it’s being rescheduled. I’ve not had internet for 5 days and I’m a Uni student I’m not paying for a service I can’t use... can’t get through on the phone the wait time is over an hour
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Tomh51
(@TCH5122) reported
@virginmedia What's the point of calling when they don't answer? Why can't you get them to call me? Any small business would have the courtesy to call their customers if there was a problem. On the odd occasion i have managed to get through, nothing is resolved.
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Daragh Everett
(@DaraghEverett) reported
@virginmedia You're publicly happy to show that your "help" or "support" team don't read precious notes... The world of Twitter can see I've already told you I've exhausted ALL your contact options with no positive results. Yet you just send automated replies which are of no help. End of
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cjmr🏴
(@cjmrfn) reported
mate my internet has gone of 3 times in a row like wtf is going on @virginmedia sort your **** out
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Ugly Bird
(@TravellinTime) reported
@virginmedia I tried to upgrade with you and was cut off 3 TIMES !!!!. I've cancelling with you and been cut off 4 TIMES!!! CONSIDER THIS MY FINAL NOTICE. I AM NO LONGER YOUR CUSTOMER !!!!
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Mia Wallace 🕺🏾
(@mnxl_) reported
@virginmedia hey are there issues in the Romford area? No internet and no landline
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Stephen Hampson
(@StephenHampson) reported
@virginmedia Not good enough. Please throughly read the regularity of the times it's gone down. I'd ring but like others I don't want to be on hold for hours. I expect to see a reduction in my bill as unable to work from home again
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Terry Loyns
(@Tezza234) reported
@virginmedia I would just like to add that i have made two phone calls to technical support and the second one i have just had to hang up and accept that you can`t do anything to help.