Virgin Media outages and service status in Kensington, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Kensington, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 4, 2:23 PM GMT+1.
- Internet (59%)
- Wi-fi (25%)
- Total Blackout (11%)
- E-mail (2%)
- TV (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kensington, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 1 hour ago |
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Hammersmith
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Internet | 18 hours ago |
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Hammersmith
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Internet | 1 day ago |
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Hammersmith
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Internet | 2 days ago |
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Hammersmith
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Wi-fi | 2 days ago |
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Hammersmith
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Internet | 2 days ago |
Nearby cities with recent reports
17 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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reme campos (@remecampos) reported from Kensington, England@virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?
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Chris Green (@chrisgreen) reported from Hammersmith, England@virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail
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Edward Baran (@edward_baran) reported from Kensington, EnglandLike night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia
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Anthony Payne (@Anthony_Lonres) reported from Kensington, EnglandTo all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.
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Edward Baran (@edward_baran) reported from Kensington, EnglandOnce again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England@virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?
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Shaz (@Housewife6) reported from Hammersmith, England@virginmedia This is not a new issue, its been months. The wifi keeps dropping all day everyday. I believe its an external issue i need an engineer. And how do i complain about the service i am receiving?? I am paying for something iam not receiving.
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Dino (@dianaziedina) reported from Kensington, England@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
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Mat Morrison (@mediaczar) reported from Paddington, England@OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus
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Alan Hodge (@hodgie_hd) reported from Kensington, England@virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown
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Elizabeth Silva (@faysasilva) reported from Kensington, England@virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1
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helena (@hdl_dl) reported from Kensington, England@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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Shaz (@Housewife6) reported from Hammersmith, England@virginmedia Its now been 6 hours and nobody had called me. This is the bad service I am talking about! Its not good enough!
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Priya🦋 (@sayitrightltd) reported from Kensington, EnglandHey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.
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VM (@BowTieMendoza) reported from Kensington, England@Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work
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Dr Andreas Krieg (@andreas_krieg) reported from Hammersmith, England@virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome
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YingHuiThe (@YingHuiThe) reported from Paddington, England@simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.
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William (@wpcastile) reported from Paddington, England@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Gabor (@GaborPfalzer) reported from Kensington, England@AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Virgin Media News (@VirginMediaNews) reportedA persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.
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Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
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william (@william27504693) reported@LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result
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Mike Kemmett ⛳🏌🏻♂️🏏🏉 (@kemmo81) reported@virginmedia not internet/tv all day, please update when you will fix- wd5 area
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Ed Bodey (@eboders) reported@virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?
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Stephen Maddock (@stephenm68) reportedDay 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom
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Connor gower (@Connorgower3) reportedI have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia
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M-O-O-N (@Borgle1) reported@caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.
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Virgin Media News (@VirginMediaNews) reportedMore than 1,000 drivers were caught speeding across Ireland during National Slow Down Day, which coincided with the first full week of children returning to school. Among the highest speeds detected were 194km/h in a 100km/h zone in Letterkenny, 128km/h in an 80km/h zone in Naas, and 104km/h in a 50km/h zone in Galway. More on Virgin Media PLAY
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Helen Bedford (@helenxbedford) reported@virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?