Virgin Media Outage Report in Kensington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kensington come from postal codes W8 and W11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Stratford, City of Westminster, Southwark, Hackney, Hammersmith, Southall, City of London, Barking, Croydon, Wembley, Islington, Sutton and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| Stratford |
TV | |
| City of Westminster |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....
-
Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on
-
Gemma Holyoak
(@gemmaleigh_h) reported
from
Camberwell, England
@virginmedia It says no known issues when it’s still not working. It did the same yesterday
-
martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia No change. This has been going on for weeks and each time we call, we are fobbed off - no one seems to want to help.
-
IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help
-
Kate Thornton
(@k8_thornton) reported
from
Camberwell, England
@KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!
-
Aljaz Skorjanec
(@AljazSkorjanec) reported
from
Enfield Lock, England
@virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#
-
james dunn
(@jdunnlondon) reported
from
Ealing, England
@virginmedia And it’s down again! @virginmedia this keeps happening
-
IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
-
Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
-
Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia can you sort your service out please, fourth or fifth day in a row now wifi has dropped 2/3 times a day for the whole street
-
G O O D M U S E
(@GoodMuseApp) reported
from
Tottenham, England
Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia
-
Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help
-
Salih Karakis
(@SalKarakis) reported
from
Enfield Lock, England
@virginmedia can you please sort the connection problems! Why do we pay money for something that’s not working properly
-
Dan Marsh
(@DanGosBig) reported
from
Lambeth, England
@virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month
-
Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@virginmedia Anyone know the world record for launching a virgin hub as it will be happening very soon!! Had a technican booked tomorrow told my fault wasnt me they cancelled tech my connection is still crap #virginmediadown and now cant get boosters working
-
Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!
-
reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11
-
Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
SOPHIE ✞
(@SophieAnneUK) reported
I've just renewed my contract with bt but then last night decided to purchased a virgin media black friday deal (the download/upload was too juicy) Am I making a mistake if I cancel with bt? I've never really had issues with them
-
Lucie Perryman
(@Lucie1980) reported
@virginmedia Yes and it says there’s no issues.
-
Jamie Thin
(@JamieThin_Ed) reported
@virginmedia My 88-year old father has been targeted by mis-selling and is now being charged for an expensive 5G SIM that he doesn’t want and can’t use as he doesn’t have a mobile phone! - extra charge silently added to his direct debit with no authority from customer! And no way to cancel!
-
Josh Hepple
(@JoshuaHepple) reported
@virginmedia The text number is never acknowledged. I’ve been waiting on responses on that while my contract rolled over. I am gravely disappointed by this discriminatory practice
-
Becky
(@BeckyPage) reported
@virginmedia is there a problem with your lines? We have tried to call 4 times and every time we get through and start speaking to someone it cuts off!!!!
-
Dr Craig Thomson
(@CraigJThomson69) reported
@virginmedia Hi John. TV still glitching this morning. My Virgin still saying there's a problem in my area. No update on when it's being fixed.
-
Echo Cafe
(@Echo_Cafe) reported
@RolexTharsus @virginmedia Thanks! VirginMedia, via the NextDoor Community website I've heard of several more customers with issues in the EH3 Edinburgh area. There is clearly a problem more generally, ongoing for past 2 weeks, which needs fixed - not specific to individual users.
-
Lucie Perryman
(@Lucie1980) reported
@virginmedia It says that my broadband will be down until 3. A 6 hour outage that suspiciously happened at the same time as local works which we weren’t informed would impact is.
-
Becky
(@BeckyPage) reported
@vmbusiness our company has had a fault for almost 2 weeks, nobody has come to fix it, every time we call it cuts off and no online chat!
-
Ms Varney
(@MadameNottm) reported
Panicking this am, trying to re-boot the router, swearing at the pc, asking it to connect,generally swearing and frightening the cats. In desperation I ring Virgin media thinking I’m not doing something right and/or am stupid. It’s not me. It’s down until 3pm. #ThankDawkins