Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Waltham Forest, Southwark, Croydon, Ealing, Southall, Watford, London, Richmond, Hackney, Newham, City of London, Ilford, Paddington and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| Waltham Forest |
Wi-fi | |
| Southwark |
Internet | |
| Croydon |
Internet | |
| Ealing |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Frank Andreas
(@frankandreas3) reported
from
West Molesey, England
@virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible
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BANNERWORX
(@BANNERWORX) reported
from
Croydon, England
@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩
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Russ
(@rusblake) reported
from
Hillingdon, England
@Kanadessa @TurdiiBurdii @RiannaSandu @virginmedia I was playing SOT for about an hour and a half, and it went down lost all my progress
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Simon Bostic
(@lifesmarrow) reported
from
Lambeth, England
@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!
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marife narito
(@shiken93) reported
from
Spelthorne District, England
what’s happening to our internet Virgin media on & off service 😂
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thereshegoes
(@thereshegoes17) reported
from
Merton, England
@virginmedia There still seems to be a problem with internet dropping out
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Daniel W
(@damawa42) reported
from
Camden Town, England
@Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia this intermittent problem has been going on for a few weeks in Chingford. Fed up with it.
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Emma Quick
(@EmmaAintQuick) reported
from
Wandsworth, England
@AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!
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Doc
(@TheCapeDoctor) reported
from
Barnet, England
@virginmedia Mine still not working. Keeps dropping out. Lost internet 3 minutes ago during a work conference call. Really not acceptable.
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Ella Darlington
(@BellaBtweets) reported
from
Croydon, England
@virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia you say the issue has been fixed when clearly it hasn’t because lots of customers are still having connectivity problems. Far from ideal as I can’t connect to client video calls :-(
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Kacper 🧅
(@kourcper) reported
from
Tottenham, England
virgin media fix your ******* wifi
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Russ
(@rusblake) reported
from
Hillingdon, England
@TurdiiBurdii @RiannaSandu @virginmedia If your an online gamer a couple of minutes is equivalent to hours of lost progression. So makes no difference if it’s down for a minute or an hour #virgindown
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Bushey Heath, England
@virginmedia Fix it dear Henry dear Henry fix it ... there’s a hole in my....
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia this is happening all the time. I work for the NHS! This is needs to be fixed ASAP. As your not providing service i aspect this has been happening all week!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Morgan
(@R0BMORGAN) reported
@virginmedia expecting customers to wait weeks for their services to be provided after a home move is a disgrace. You provide a vital service to homes and need to do better than this
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Jimbob
(@SartorialRunner) reported
@Dr_A_Kelly @virginmedia And your tax euros propping up this utter crap
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Emma Taylor
(@ematay) reported
@virginmedia absolutely disgusted with virgin wifi yet again… very limited service all day having to use data whilst at home. Tried the online chat only for the connection to be disabled. Paying £110 a month for what??
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caroline maynes
(@caro_liquorice) reported
@gemmajarrett @virginmedia The worst company ever same issue here
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daniel
(@FineboyProsper) reported
@ShishkiDonna @virginmedia Text @pChiesville he’s 💯 reliable and trustworthy to help you recover your account
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Hawko
(@Hawko1878) reported
Ever since @virginmedia “improved” the service in our area, it’s been ******* shocking!!! Waste of money!!!
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Summer
(@Summer26948229) reported
@virginmedia No broadband service since the early hours of Sunday morning. No updates as to why this is just pure silence. Shocking customer service I shall be cancelling .
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Andrew Muir
(@AndrewJMuir) reported
For future discussions our Virgin Media broadband gives a good signal for zoom video conferences. For vimeo and streamyard there tends to be an annoying time lag. Telephoning , as we did , is ok for audio only.
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Tim Hole
(@TimHole) reported
@virginmedia hi, I cannot find a virgin mobile account - is it all virgin media now? I cannot receive SMS nor calls. I can make calls and send messages. Please, please help; this has caused a lot of stress already and I cannot find a way to get help on your website.
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CJ
(@CJ60349366) reported
@virginmedia truly and utterly disappointed with you as a whole, you’ve not only stole my money your customer service support is utterly shocking! Buck your ideas up and be the company you claim to be! Maybe @elonmusk should buy you out as he’d know what to do