Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8 and W11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Paddington, London, Poplar, Barnet, Ilford, City of Westminster, Newham, Southall, Harringay, Hayes, Enfield Town, Hampstead, Croydon and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| Poplar |
Internet | |
| London |
Internet | |
| Barnet |
TV |
Community Discussion
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Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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mindbodyrevival_coach
(@mindbodyrevival) reported
from
Enfield Lock, England
@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
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anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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radz
(@rtkosha) reported
from
Stratford, England
virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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Annie Caird 🌻
(@AnnieCaird) reported
from
Islington, England
@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Hounslow, England
@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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Kathy B
(@KathyB05775264) reported
from
Tottenham, England
@virginmedia my internet is down. Is there a problem in the N18 area
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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John Sanderson
(@SanderjoJohn) reported
from
Barnet, England
@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
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Chris Shepherd
(@shepherd_1972) reported
from
West Molesey, England
@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues
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anne hill
(@gorgeousuk) reported
from
Bromley, England
My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath
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Jessica Carmody
(@JessicaCarmodyV) reported
from
Richmond, England
@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Collings
(@suzisnowflake10) reported
@virginmedia I’m sorry it’s not working and now my power is off. Can you arrange to call me??
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Benito Aramando
(@aramando) reported
@Andys_Pants @virginmedia Oh ****, my greatest fear (OK, slight exaggeration). We recently switched from a ground-level coax that was easily accessible but not really noticeable, to a fibre line very visibly trailing from telegraph pole to below head-height by the front door, and it does worry me a little
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Nath 🏴🇬🇧
(@RSCSpecks) reported
@virginmedia Got through to the main number said there was issues with phone line and broadband, service line couldn't confirm this though. Seems all good now, thank you!!
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Tedious
(@ImTedious) reported
@HarrieSilver @virginmedia @TwitchSupport idk what your issues are, but my last stream 2 days ago I went to 0 kbps like 3 times out of nowhere, didnt give any error messages and i didnt have any other internet issues this was after updating streamlabs obs for first time in ages
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nathan davis
(@withnail69) reported
@virginmedia Stil happening and 6 day fix. Are you serious?
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Benito Aramando
(@aramando) reported
@Andys_Pants @virginmedia We had a 2-day outage in Autumn and I noticed the other listed outage on the area incident page at the time was put down as vandalism and I remember thinking it was bad enough losing connection without it being some ****'s deliberate work. Hope it gets sorted soon!
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kazualkaz
(@cafckaz) reported
@virginmedia @virginmedia they wasn’t working for 2 hours this morning tho this isn’t the first time I’ve had problems paying my hil Aswell quick enough to charge late fee but usually can’t pay disgraceful
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Karen Clements
(@KarenSClements) reported
@virginmedia internet down in London N16 till 9 February. Compensation if we get it will barely cover a cup of tea. How do you suggest I run my business?
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SteveIRWINhammond
(@Hammond55Steve) reported
@virginmedia Problem still unable to get through, my mum is in Swansea. Can't upgrade online or via appeither....
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✰ 𝓈𝑜𝓅𝒽𝒾𝑒 ✰
(@NekoSoph) reported
@virginmedia any ETA on the issues in EX29NG?