Virgin Media

Virgin Media Outage Report in Kensington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kensington, Greater London, England 03/05/2026 14:40

March 05: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, London, Southwark, Camden Town, Hackney, City of London, Hampstead, City of Westminster, Hammersmith, Northolt, Waltham Forest, Fulham, Hounslow, Ealing and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBarnet Total Blackout
United KingdomLondon Internet
United KingdomKingston upon Thames Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, England

    Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.

  • DamienGJPG Damien Gorson (@DamienGJPG) reported from Wandsworth, England

    @IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia broadband not working in IG2, sort it out virgin, how can we WFH, when we can’t given get the service, hope you are going to refund us for loss of service,

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia Hi still waiting for problem to be fixed. @richardbranson We need the broadband to work in these times when we are expected to stay on our island 🌴, sorry I meant out 2 up 2 down, but pay a fortune for a service we are not receiving 😢

  • HarryGillmore Harry Gillmore (@HarryGillmore) reported from London, England

    Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!

  • DalalNirav Nirav Dalal (@DalalNirav) reported from Harrow Weald, England

    @virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall

  • Neilwigg Neil Wigglesworth (@Neilwigg) reported from Bromley, England

    @virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)

  • PeugeotRepairs peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England

    @virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!

  • e17RnR_books Rock'n'Rollbookclub (@e17RnR_books) reported from Walthamstow, England

    @petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think

  • GeorgeBullen95 George Bullen (@GeorgeBullen95) reported from Bromley, England

    Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.

  • PeugeotRepairs peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England

    @virginmedia my broadband is still not working how can you say it's been fixed!!

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia The website is not working, service has gone down again (4th time today)

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20

  • rabzzz_ Rabzzz (@rabzzz_) reported from Merton, England

    @virginmedia fix your stupid internet kmt

  • camillaudia Camilla Audia (@camillaudia) reported from Merton, England

    @virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...

  • ImmortalTanz Ricky Tanner (@ImmortalTanz) reported from Epsom and Ewell District, England

    @virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    @virginmedia Let’s see if you can keepie uppie the signal to your customers

  • therafidrahman man (@therafidrahman) reported from Tottenham, England

    The way virgin media keeps going down and back up ffs am I rollercoaster

  • PaulFar47747735 Paul Farmer (@PaulFar47747735) reported from Kingston upon Thames, England

    @virginmedia Down again!!

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rowan138 rowan138 (@rowan138) reported

    @BrinkTheDeer @yasinyuksel29 @virginmedia Around 25,000 domains are currently offline due to the outage.

  • Onlypureluck s jones (@Onlypureluck) reported

    @virginmedia what’s happening with the network in dy5 & surrounding as I am unable to connect via Wi-Fi or get to the virgin home page via my phone 4g connection

  • deane_derby11 Michael Dean 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@deane_derby11) reported

    Yet again more issues with @virginmedia this morning. Anyone know if there are issues in the Derby area as when I go to check it tells me the page is unreachable?

  • Curious16337974 craigy (@Curious16337974) reported

    @virginmedia sick of you're Internet and hub not working

  • LewisSt49974096 . (@LewisSt49974096) reported

    @cerealism66 @virginmedia 194.168.4.100 194.168.8.100 theses dns will fix the WiFi issue!

  • Ejmma12 Emma Robinson (@Ejmma12) reported

    Since I joined #virginmedia I’ve had more times without internet and tv then with. Don’t join them. I paid more with sky but never had any issues.. faster internet isn’t worth anything when it’s constantly offline!!!

  • Veisenberg Veisenberg 🎮 (@Veisenberg) reported

    Right well, #virginmedia is down yet again. Guess I'll go to bed. Morning all.

  • zam_19949 Sam (@zam_19949) reported

    @virginmedia hi my WiFi is not working. What’s happening?

  • dvjj Di D (@dvjj) reported

    @virginmedia area 21 down? Checker down... cant test either

  • alfayafc3854 Al Fie (@alfayafc3854) reported

    @virginmedia why’s Internet not working