Virgin Media outages and service status in Kensington, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kensington, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 14, 3:54 PM GMT+1.
- Internet (71%)
- Wi-fi (14%)
- Total Blackout (6%)
- E-mail (5%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kensington, England
The most recent Virgin Media outage reports came from the following cities: Greater London, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 4 days ago |
|
Hammersmith
|
Wi-fi | 4 days ago |
|
Hammersmith
|
Total Blackout | 4 days ago |
|
Hammersmith
|
Internet | 5 days ago |
|
Hammersmith
|
Internet | 6 days ago |
|
Hammersmith
|
Internet | 6 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Chris Green (@chrisgreen) reported from Hammersmith, England@virginmedia Try actually looking at your previous comms on Twitter with someone before making such an inappropriate and unhelpful response! At the end of the day, if you are not going to help, why are you here?
-
Nizbit LFC* (@nizbit) reported from Kensington, England@courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect
-
raesnothere (@raesnothere1) reported from Hammersmith, England@virginmedia Sry the internet is back now but the speed is very slow and always get offline for my phone
-
The Actionable Futurist® Andrew Grill (@AndrewGrill) reported from Kensington, England@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
-
-
Gabor (@GaborPfalzer) reported from Kensington, England@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
-
🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, EnglandAnyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
-
Gabor (@GaborPfalzer) reported from Hammersmith, England@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
-
Stephen (@stephen_09) reported from Hammersmith, England@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
-
helena (@hdl_dl) reported from Kensington, England@virginmedia how long is tv and broadband going to be down today in the Kensington area?
-
MoMo (@ImaginaryCard) reported from Hammersmith, EnglandThe audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
-
Gabor (@GaborPfalzer) reported from Kensington, England@virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.
-
Anthony Payne (@Anthony_Lonres) reported from Kensington, EnglandTo all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.
-
mags (@margarethines1) reported from Kensington, England@virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!
-
William (@wpcastile) reported from Paddington, England@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
-
Cordell Campbell (@cordellcampbell) reported from Kensington, England@virginmedia outage in Kensington....again.
-
MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England@virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?
-
MOMO (@ImaginaryCard) reported from Hammersmith, England@virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?
-
Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
-
Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Graeson Laitt (@Laitty) reported@virginmedia Thanks for the reply, but unfortunately this workaround isn’t suitable. My father is nearly 80 and would not even know what an app is, let alone be able to download one, sign in, enable location services or use a web player.
-
Peter Cotton (@pcisaram1956) reportedAny one else out there had problems getting to watch the football onSky Sports through a Virgin Media box today? #virginmedia
-
nicolajane (@NJB2874) reported@kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.
-
Gamer75𝕏 (@Oldy7519) reported@virginmedia Fix the ******* red button for the football streams for ***** sake. What the hell are we paying you for ? Useless
-
alex jones (@alex___jones) reported@virginmedia I can’t sign in as my email address has changed. No one at Virgin can be bothered to help. Complained numerous times. Shocking company
-
doozerlyn (@doozerlyn) reported@virginmedia... All replies about red button issue are 'working on getting it fixed'..... Sky boxes working fine.... Been a week now.... Bit of a joke aren't you?? What you going to do to make your customers happy cos empty apologies isn't doing it...
-
Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported@virginmedia problem with sky sports red button? Tennis matches bouncing back to main tennis feed
-
JulieH (@eirwenjulia) reported@virginmedia Im not sending a DM, You know there is a problem with interactive services on Sky Sports, I have had no access for 2 weeks. Im paying for services to Virgin which Im not getting. Tmrw Im getting legal advice, I have all my evidence, enougb is enough. Its shambolic.
-
Liam B 🦉 (@Lbriggs88) reportedAbsolute joke @virginmedia red button not working for the matches🖕🏻
-
Graeson Laitt (@Laitty) reported@virginmedia He relies on his television to watch Sky Sports. That is the service he pays for, and at the moment that service has failed him. Please can you confirm what the actual fault is and when you expect Sky Sports through Virgin TV to be working again?