Virgin Media Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Kensington come from postal codes W8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Ilford, Croydon, Islington, Newham, Camden Town, Hammersmith, City of London, Waltham Forest, Wembley, Merton, Kensington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Total Blackout | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
Virginmedia is down in Harrow and apparently all over the country. Even their service status page is down.
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband
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Chris Ruby
(@chrisruby3) reported
from
Brentford, England
@virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia internet is down here in N14. And before you tell me, I tried to check service status, but the service status checker itself is crashing too. Let us know you’re working on it and give us an ETA so we can tell our clients.
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Dino
(@dianaziedina) reported
from
Kensington, England
@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling
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Chris Hadland
(@chrishadland89) reported
from
Ealing, England
@virginmedia no Broadband service. London W5 area for about 2 hours now.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia Outage N12 North London Call centre not even ringing Web site down. Need Broadband for WFH. Please put status on Twittet ASSP
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Catherine Gull
(@catgull) reported
from
Kensington, England
@virginmedia what is going on with the network. No service!
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Atima Bhatnagar
(@NailsByNemo) reported
from
Brentford, England
@virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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S Blinkhorne
(@deepdiver456) reported
@virginmedia I called your support team and they told me it will be out until tomorrow afternoon. I can't even connect to the box because there is no service. Not a good start.
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⚽Danny Beldham⚽
(@beldhamfizzle) reported
@virginmedia 25% increase isnt a fair rise do you think my wages have gone up 25% ? Most things have increased I get that im not stupid but not that per months
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Gareth Royall
(@girthmoon) reported
@virginmedia I actually cancelled a month earlier than I intended to, purely because I don't want any more of my money going to Virgin. The experience was that bad.
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𝐆𝐚𝐫𝐞𝐭𝐡 𝐄𝐯𝐚𝐧𝐬
(@GERugby) reported
@virginmedia It registers the network but doesn’t connect
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ADfire
(@ADFire61) reported
@virginmedia Your installation team is a joke. I get an email TODAY saying my installation has been delayed. I call up, apparently you never submitted the paperwork for the installation! Meaning I am now stuck without internet until god knows when. Absolute joke
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Pamela Bullen
(@pamela_bullen) reported
@virginmedia If I contact you I am going to have to go through god knows how many people to get to someone and repeat my circumstance several times adding more stress during this difficult time, even your bereavement line takes you through to general customer services
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johnny M
(@jaftm) reported
@MrBlueSkyFluter @virginmedia Thanks looks like a common problem with Virgin
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Code In The Cabin
(@CodeInTheCabin) reported
@virginmedia Yes I have been online before, soon as I contacted you for over charging £450 I started not being able to login to my account. Done password reset successfully many times and always same error logging in.
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S Blinkhorne
(@deepdiver456) reported
@virginmedia That status page is also a joke. I get a message to say it is working, then it isn't working, then there is an issue with my box. Brand new box, not very happy.
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🍕🔰
(@xtamorinx) reported
@virginmedia any issues in tw10 area? App says no, but my hub 3 restarting for the 2nd in last 30mins… and when it connects, snail speed.