Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes SW5 and W8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hounslow, Ealing, Hackney, Hammersmith, Tower Hamlets, Waltham Forest, Paddington, Southwark, Bromley, Wembley, Hampstead, City of Westminster and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hounslow |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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CD 🌸
(@channa_2012) reported
from
Hackney, England
That damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia It’s not working at all...
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again
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Paul Saunders
(@PSaundersCFC) reported
from
Epsom and Ewell District, England
@virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Thanks, I tried that route and it didn’t work - I’ve called via my mobile but with Covid staff restrictions naturally there’s a long delay. I can patiently wait but wanted to find through Twitter how many others were having the problem again.
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Gary McAllister
(@GaryMcAllister) reported
from
Bromley, England
@virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.
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f. sdrigotti
(@f_sd) reported
from
Hackney, England
@virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.
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Tim Bush
(@tbush) reported
from
Wandsworth, England
@jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬
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Matthew
(@MetfeXs) reported
from
Merton, England
@TheBull39 @virginmedia Got exactly the same problem...
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.
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Craig Strong
(@craigstrong) reported
from
Richmond, England
@virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia No, each time I go through the online service status route I just get a loop of checking the lights
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I run the tests and everything but my internet is still down
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I’ve done everything,still not working
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
Sadly, still no #virginbroadband and simply an infinite @virginmedia loop online of getting nowhere. As I use VOIP I have no landline phone signal and no internet other than my mobile so work is very difficult
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia My internet it’s still down and I haven’t got any response...
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Simon Raper
(@simonraper1) reported
from
Ilford, England
@virginmedia My service in the last week has been dreadful, constantly dropping away. I must have reset it at least three times each day. Can’t test from here as that part of your website is not working. I can’t currently connect at all. I’m E11 2LX. Can you look into it please
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Rish
(@TheRealRealRish) reported
from
Barnet, England
@virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia There’s no problems on my area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🔴LIVE NOW🔴Rossjay1 | TEAM XO
(@Rossjayy1) reported
Sooooo my internets just gone down 😭 I wasn’t finished streaming fu @virginmedia. I am so sorry everyone I still had a few hours left in me for the rave tonight and I’m absolutely gutted I was forced to end. Had to raid out through the desktop app on my phone and everything 😢
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Caledonia Vehicles
(@CaledoniaCars) reported
@virginmedia 2 weeks plus and another 3 phonecalls...despite an admission of a mistake...still no resolution...ofcom complaint due
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Adam Rush
(@artech99) reported
@virginmedia I was able to raise a complaint with less characters, even though the original message was within your limit. I suspect a software issue. Hopefully I’ll be able to send full details shortly
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Shannon O'Nial (sign name: rainbow 🌈)
(@ShannonAnNead) reported
@virginmedia @virginmedia i’m still having problems-please could we have another web chat.
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Tracy Symons
(@tjsymons) reported
@virginmedia has to be the worse company I’ve ever dealt with. They keep taking more money out of my account despite telling me won’t. Shocking customer service. I never complain but have really had enough. Glad I’m leaving soon!
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Feral Atticus
(@FeralAtticus1) reported
@virginmedia my Internet has gone down. My bill is due in a couple of days for a lot of money. This isn't a good look. Am tempted to cancel.
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Leeah Cook
(@shesarainbow82) reported
@virginmedia every month without fail ,virgin media goes out of service for at least 2-3 days in our area, we pay for radio silence and no Wifi signal , CANNOT WAIT to change providers ..🥰
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Callum
(@Callum_TH) reported
@virginmedia you have a duty of care to your customer
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Neil Baker
(@neilb1973) reported
9-14 Sep: Placed roughly 25 calls to @virginmedia speaking with their customer service, pre installation, construction, and retention teams.
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FishingForBoots
(@fishing4boots) reported
Yo @virginmedia I'm presuming you're just having a bit of an inhouse laugh, and not actually cutting peoples broadband off at midnight on consecutive nights? Because I'm sick of your "you pay, we'll offer service when we want" bullshit