Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8 and SW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Wembley, Hammersmith, Southwark, Hackney, Enfield Town, Wandsworth, Camden Town, Kingston upon Thames, Ilford, Hayes, Islington, Hounslow and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Croydon |
Phone | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.
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ian
(@IanBorrett) reported
from
Lambeth, England
Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.
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Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
When my Dad died last year @virginmedia, you deleted his email account. I’ve been trying to get it back to check his messages but the complaints department keeps saying they’ve tried to call and couldn’t reach me (they haven’t) and then closed each complaint. Can you help please?
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia internets down again.. is there an outage?
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.
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Graham Roberts
(@grahamrhome) reported
from
Croydon, England
@virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@PaulLuckhurst @virginmedia Hi @virginmedia - This morning I'm having the same problem Paul was. A rights restrictions message on the video stream on BT Sport 1 via Virgin TV Go. Never seen this before. Can this be investigated. Fairly certain there can have been a sudden change in rights mid-season. Thanks
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?
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Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
@virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paulo Be
(@PauloBe_) reported
@virginmedia Great to know but doesn’t sort my issue, I’ve told yesterday I was getting a virtual appointment and no one followed up. I have issues every day and I keep being asked to wait a few more days to see of it improves but this has been going on for ages and you can’t get it sorted…
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paul barker
(@oskar5x5) reported
@virginmedia Sorry but the network is down again been like this for past 2 hrs and my other half works from home so causing major issues.
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Felio Sotomayor
(@portfelio) reported
@virginmedia For the extortion you charge, customers should be compensated. Absolute shambles. My network status log makes for unpleasant reading.
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Michael Bradley
(@MikeJohnBradley) reported
@virginmedia Yes it was there yesterday, not working since this morning
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Jarad Cold Cases (Cold & Unsolved Cases)
(@adams_jarad) reported
@virginmedia The service is ridiculous
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paul barker
(@oskar5x5) reported
@virginmedia Ok just to let you know Virgin the Broadband is still down and saying check again in 20 hrs!!!
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Iculand
(@Iculand0) reported
@virginmedia No problem. These things happen. Everything is fine now
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Suhail Khan
(@SK92753063) reported
Another outage!! @virginmedia been told it wont be resolved until Friday PM. 2 in 2 weeks. Time to leave! @bt_uk @SkyUK
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Kev
(@victor50) reported
@virginmedia My 360 box has been locked on start up for 45 mins. Turned on & off countless times. Phone help just cuts me off after going through options. I’m seriously at the end of my tether with VM! So many issues. Just have someone at the end of the f!!!ng phone!!!
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Azeem Khan
(@saytoazeem) reported
@virginmedia @virginmedia , This was the same commitment I got earlier with two engineer visits. Can you confirm if this is not resolved we should be allowed to cancel the contract without any cancellation fee to get rid of a useless service #virginmedia #VirginMediaoutage #virginmediadown