Virgin Media outages and service status in Kensington, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Paddington, Greater London, Kensington, and Fulham.

City	Problem Type	Report Time
Hammersmith	Wi-fi	16 hours ago
Hammersmith	Internet	22 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  MoMo (@ImaginaryCard) reported 1 minute ago from Hammersmith, England

  The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

• 
  Nesli Shafak (@NesliShafak) reported 4 minutes ago from Kensington, England

  @virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard

• 
  Shaz (@Housewife6) reported 5 minutes ago from Hammersmith, England

  @virginmedia I have made a formal complaint and i already have the connect app, it does not help me!

• 
  Edward Baran (@edward_baran) reported 10 minutes ago from Kensington, England

  @virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough

• 
  Muloongo Muchelemba (@muloongo) reported 10 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  Wolé Adesemoye (@WoleAdesemoye) reported 15 minutes ago from Hammersmith, England

  @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

• 
  Mo-Mo (@ImaginaryCard) reported 18 minutes ago from Hammersmith, England

  Missed the whole 2nd half of the Chelsea game thanks to @virginmedia. Good luck to whoever answers the phone in their call center tomorrow cause I am gonna go ape **** on them 😤🤬

• 
  Gabor (@GaborPfalzer) reported 21 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Catherine Gull (@catgull) reported 27 minutes ago from Kensington, England

  @virginmedia what is going on with the network. No service!

• 
  Alex Balfour (@adbalfour) reported 28 minutes ago from Kensington, England

  @virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!

• 
  Rashid Iqbal ☔ (@Rashidfreed) reported 28 minutes ago from Kensington, England

  @Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!

• 
  Mo-Mo (@ImaginaryCard) reported 31 minutes ago from Hammersmith, England

  @virginmedia Issue is still ongoing. I have called the helpline twice and after dialling my password and getting a dial tone, I have been cut off both times before speaking to anyone. Are your phone lines broken?

• 
  helena (@hdl_dl) reported 32 minutes ago from Kensington, England

  @virginmedia Hi, still with the problem. Broken and distorted image and audio

• 
  Priya🦋 (@sayitrightltd) reported 34 minutes ago from Kensington, England

  Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

• 
  MIKA SIMMONS (@MissMikaSimmons) reported 35 minutes ago from Kensington, England

  @virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account

• 
  Gabor (@GaborPfalzer) reported 42 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  Dr Andreas Krieg (@andreas_krieg) reported 45 minutes ago from Hammersmith, England

  @virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome

• 
  Mo-Mo (@ImaginaryCard) reported 50 minutes ago from Hammersmith, England

  @virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?

• 
  MarcHayo (@markhayo) reported 54 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  Fred D (@CorpFred) reported 59 minutes ago from Kensington, England

  @birh_trx @virginmedia Yes it is down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ruth Payne (@ruthmpayne) reported 9 minutes ago

  @TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!

• 
  lindsay (@LPorro123) reported 9 minutes ago

  @virginmedia help since we received our new control with Atlantic the box link is not working , keep ringing your help desk and either get put on hold , told will ring back or booted off help please thanks

• 
  Alistair Drummond (@adrum1983) reported 12 minutes ago

  @misselledee @virginmedia I was out of contract and had to ask 3 times to be disconnected, they continued to charge me and said it wasn’t their problem when I complained they’d overcharged by £120. Never ever again!!

• 
  Luke (@LUKEQPR94) reported 14 minutes ago

  Has Virgin Media gone down?

• 
  Alloqui Strix (@AlloquiStrix) reported 14 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  Sue W (@PrincessSuzy1) reported 15 minutes ago

  @virginmedia hi, can you tell me who to contact to resolve an issue logging into VirginTvGo app please? Despite following the correct “forget password” process keep getting an error message saying can’t sign in with a sub account but we’re using the main account!?

• 
  Nottinghill Man (@nottinghillman) reported 16 minutes ago

  @virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet

• 
  caitlin ¹ (@caitlinemrose4) reported 18 minutes ago

  i have the worst internet on planet earth man let this be your warning to never pay for virgin media

• 
  Darren Coomer (@coomerdarren) reported 18 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Ian (@Jd95975184) reported 20 minutes ago

  @virginmedia Contract is up in june i will be leaving soon as possible, had new modem, 3 engineer visits which resulted in my front garden being dug up on 3 seperate occassions for new connection and wire being laid, still get flashing red light on box and intermitant signal, you never help