Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, Croydon, City of London, Barnet, Hammersmith, Paddington, Ilford, Islington, Newham, Camden Town, Waltham Forest, Wembley and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia absolutely shocking service for my parents again from virgin
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ivana croissant
(@acamarama) reported
from
Hackney, England
@Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily
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• lolly
(@_240797) reported
from
Bromley, England
virgin media is absolute ****. thankfully my contract ends in a few days kmt.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet
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Elspeth Van Der Hole
(@ElspethFit) reported
from
Kingston upon Thames, England
@Lgb89 @virginmedia We had the same situation about a year ago and they replaced both our boxes with the new ones 😩 it’s just our whole WIFI that’s useless, never not had issues with them and there’s always a “technical fault” being fixed somewhere 🙃
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
When can i leave from the poor service which is @virginmedia ?
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!
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Elspeth Van Der Hole
(@ElspethFit) reported
from
Kingston upon Thames, England
@virginmedia why are you so ******* terrible? I just want to watch Netflix.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail
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Amrat Patel
(@amrat_patel_100) reported
from
Barnet, England
@ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.
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HARRY T
(@Spencer0814) reported
from
Lambeth, England
@virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection
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Arthur Nicholson-Gumuła 🌱
(@Arthur82) reported
from
Lambeth, England
So is it me, or is @virginmedia uptime just getting worse and worse these past few months? Surely it hasn't always been this terrible in London?!
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Southall, England
@virginmedia Service is back, but I moved over to VM recently and the service from my previous provider was much more reliable. WiFi has been down several times in the last few months.
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G.Marshall Gleghorn
(@gary230264) reported
from
Merton, England
@virginmedia you charged me £7.50 late charges for July when you never even posted me a bill , how was I to know what I owed !!
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ClareOTstudent
(@ot_clare) reported
from
Croydon, England
@virginmedia having major issues with our internet going off at very regular intervals in Thornton Heath. Please could this be looked at?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alper Ahmet
(@alper1990) reported
@Apple @virginmedia Update your support teams that you Virgin Mobile and Apple have an issue with iMessage. Anyone with Virgin Media (according to info from tech support) cannot activate iMessage due to a known issue. It will save a lot of people time waiting 48 hours for a call
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Trevor Hart
(@Trevor_Hart93) reported
@virginmedia Yeah I’ve checked no problems
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BEN OVERTON
(@overton76) reported
@virginmedia From the trouble shooting in the virgin media app, have rebooted before everything else, service status says no issues in my area in checking that too
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Clarty81
(@Clarty81) reported
@virginmedia HUMMING IS LITERALLY AFFECTING MY MIND I CANNOT STAND IT DO NOT THREAT THAT UNLESS I PERSONALLY EMAIL TO STATE Manchester, M9, Humming deep in my dam brain I'M NOT A CUSTOMER I'M A VICTIM COZ ITS PHYSICALLY AFFECTIN & THE FACT THAT MY HOUSE IS CRACKED ALL OVER
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juliette lambert
(@juliettegab) reported
@virginmedia I appreciate you replying to me. What do you suggest I do if I can never get through to virgin either by text or call. If I can never get through (bearing in mind virgin may just then turn up and install a product I do not want if I can’t contact them, so this trying to contact
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BEN OVERTON
(@overton76) reported
@virginmedia But this is an ongoing issue with speed and service frequently dropping out across the house even though your connect app claims signal is good in all areas when run !
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🦋Nicola Warburton🦋
(@SueSueHeck9) reported
@virginmedia Again, I appreciate your help, however who is actually dealing with this? It seems that there are lots of people looking at it and saying there's no update, but what is being done to resolve it?
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rhys Jones
(@rhys_jones1979) reported
@virginmedia Was basically told by your tech department that its an environment issue, even though I've explained nothing has been added or taken out of the room where the hub is. Fed up of being fobbed off by your tech team and having to pay for inadequate service!
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Dheano Dogg
(@Dheano) reported
@leerobson23 @Cpat81043530 @virginmedia I had issues with WiFi since the Hub3 got updated. They irritatingly sent an email saying it was updated and I've got better WiFi coverage than ever. Been with them a few months now, had minor issues for maybe a month and absolutely sound now. I have consoles etc hard wired tho.
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Zeesh
(@Zeesh777) reported
@virginmedia Hi please can someone help me?