Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8 and SW5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hounslow, City of London, Hackney, Hampstead, Fulham, Greater London, City of Westminster, Southwark, Poplar, Chingford, Wandsworth, Hayes and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Croydon |
TV | |
| Hounslow |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍
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Steve Tran
(@Chihao) reported
from
Hammersmith, England
Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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Ezzy Elliott
(@ezzye) reported
from
Hackney, England
@hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.
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Terry Black
(@TerryDBlack) reported
from
Lambeth, England
Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..
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SG
(@Gooner_Stu1) reported
from
Camden Town, England
@virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.
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Maria Ann Mole
(@MariaAnnMole1) reported
from
Kingston upon Thames, England
@virginmedia you tube is not loading. Seems like a lot of people are having this problem
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Simon Woolley
(@simonewoolley) reported
from
Lambeth, England
@virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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raymondphill
(@raymondphill) reported
from
Bromley, England
@virginmedia Connectivity on your network is woeful.
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now
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Kat P
(@KateProudman) reported
from
Richmond, England
@PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!
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Malcolm
(@MalcolmDGama04) reported
from
Croydon, England
@virginmedia Not one person at your technical help desk knows how to configure a router.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…
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Neil Milliken
(@NeilMilliken) reported
from
Cobham, England
@MarshaCollier @MiaD @AkwyZ @rwang0 @dhinchcliffe @JolaBurnett @ipfconline1 @alvinfoo @helene_wpli @digitalcloudgal @KeithKeller @DigitalColmer @TmanSpeaks @HaroldSinnott @jeffkagan @virginmedia It baffles me how an Internet Service Provider has not been capable of successfully implementing call centres from home when my bank has managed to. They own the infrastructure for goodness sake.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
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Rony Aujla
(@Ronyaujla) reported
from
West Molesey, England
@virginmedia I spent almost an hour on the phone to a nice customer advisor who then forwarded me to another department. half hour later my disconnect. I called back to go through security- when answering my q’s disconnected. another half hour disconnected. Can comeone call me!!!
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Trevor Boreland
(@BorelandTrevor) reported
from
Bromley, England
So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Heighes
(@AlexHeighes) reported
@virginmedia you received my Recorded Delivery request to cancel my contract on 24/3. Are you going to communicate with me or just switch me off without any notice whenever you feel like it?
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wozzaてらつつち
(@hoohoowozza) reported
Recorded @btsport coverage of #NXTTakeOver and the playback is horrendous! Did anyone else have issues? Unless it’s my @virginmedia box but all other recordings are fine!
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AmandaKelly
(@MissAK47) reported
@virginmedia I’ve apparently reach my daily limit of 6 checks each returning no fault however I have absolutely no internet or tv and it seems many others on Twitter also having issues. Why are you not able to find a fault that clearly exist widely and have ur website function correctly.
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No
(@Ashley61107765) reported
@virginmedia everything on the virgin media status page was fine, no problems apparently
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Ben Valentine
(@benvalentine79) reported
@virginmedia No issues in the area, its been poor since i upgraded to the new Hub 4 .
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Danny Hearn
(@dannyhearn_me) reported
@virginmedia It’s now been returned to sender. My dads given up on virgin now. He spent alot of time struggling to fill in the website forms (I had a zoom screensaver to help). you need to look at the experience of new user sign-up for your service. It’s not simple and you’re losing customers
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Hon Dr Vivian Amaran
(@hondramaran) reported
@virginmedia @440Liz @virginmedia why are you asking/directing your customers to call in to office? Can’t you report this to yr team and sort it ? it appears to you it’s a big joke? People complaining about an URGENT issue and you asking them to contact technical team? customers pay for service.
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Stephen Bush
(@Stephen69233258) reported
@virginmedia I’ve been on to your customer service, reactivated using auto system but it’s an ‘outage’ apparently with the time date for repairs changing daily! Very frustrating!
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Aoife🌸
(@aoifelivingston) reported
@virginmedia just tried to become a customer as I moved to the U.K. but can’t become a customer because I am not on registers to vote and that I have only lived here 4 months - is this how you treat all people who move to the U.K.?
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Manesh Parmar
(@Big_mun_p) reported
@virginmedia Internet down - apparently engineer on the way and fix estimate is 6pm. How am I supposed to work!!