Virgin Media outages and service status in Kensington, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kensington, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 4, 8:05 PM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- E-mail (7%)
- TV (6%)
- Total Blackout (5%)
- Phone (1%)
The latest reports from users having issues in Kensington come from postal codes W8 and W11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kensington, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Kensington, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 3 days ago |
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Hammersmith
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Internet | 4 days ago |
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Hammersmith
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5 days ago | |
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Hammersmith
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Internet | 5 days ago |
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Hammersmith
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Internet | 5 days ago |
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Hammersmith
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Wi-fi | 5 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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MarcHayo (@markhayo) reported from Kensington, EnglandWell done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.
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MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England@virginmedia Awful. I ask you again - what exactly are you spending customer fees on?
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Mo-Mo (@ImaginaryCard) reported from Hammersmith, England@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?
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Steve Tran (@Chihao) reported from Hammersmith, EnglandYet again @virginmedia broadband and router is down. So is the website to check it. #useless.
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YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported from Kensington, EnglandThey cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
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Anthony Payne (@Anthony_Lonres) reported from Kensington, England@virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is
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Cordell Campbell (@cordellcampbell) reported from Kensington, England@virginmedia outage in Kensington....again.
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Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England@virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money
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MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England@virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account
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Al of hereford (@al_hereford) reported from Kensington, England@virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.
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ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, EnglandIn the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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Gabriela Lungu (@GabrielaLungu) reported from Kensington, England@virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
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Jack Elkes (@JakElkes) reported from Hammersmith, England@virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.
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Dino (@dianaziedina) reported from Kensington, England@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
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shoegal (@Marshall5Sharon) reported from Kensington, EnglandNo internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬
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Shaz (@Housewife6) reported from Hammersmith, England@virginmedia i have been trying to get my Broadband issues fixed for months and now twice i have received no call backs as promised. I called and have just been on hold for over 1 hour and then you hung up on me! 😡😡😡😡
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Gabriela Lungu (@GabrielaLungu) reported from Kensington, England@virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑
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reme campos (@remecampos) reported from Kensington, England@virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing
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Shaz (@Housewife6) reported from Hammersmith, England@virginhelp i have been having issues with my broadband with @virginmedia for months. The router has been changed still no joy, a virtual tech was supposed to call me on Wed, he didnt, i keep calling and im still at square 1. Kids all study from home, so frustrating, help me🙏🏼🙏🏼
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CarryOnGemma (@CarryOnGemma) reportedWhat now? @VirginMedia? I have tried to sign into my account to claim the reimbursement from not having the products you charge from dad. He should be getting a hefty rebate. Yet, you now can't sign me into the account because it's not connected to O2. So I tried that and you've blocked me because I have used the email to sign in too much. The email that is connected to the account. Then the phone number too much. If you don't fix this before I call you in the next twenty-four hours I'll take this to the courts which you have your bots saying people can't. Get me to let me sign in.
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RM argyrim.bluesky.social (@ArgyriM) reported@Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)
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mary32 (@marypaul32) reported@nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.
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Marion Browne (@MarionBrowne42) reported@keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.
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O2 (@O2) reported@arcanelove Hi it's us from Virgin Media O2. Sorry to hear your having this issue, if you like we could discuss this further over a private chat, so we can get more information. Have you tried these number 👉 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone.
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Jane Smith (@smithers263) reported@virginmedia hi, is there an issue with blueyonder emails? Was working ok this morning till about 10:30 am
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TB (@Peerabeee) reported@Ofcom @virginmedia Update: Form formally submitted to @Ofcom. They have been briefed about your contract breaches and failure to resolve complaint ref C-010626172 regarding internet faults and unfair termination fees. I will escalate to CISAS/Ombudsman next. Resolve this now!
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stelz✨🇬🇭 (@stelz_o) reported@virginmedia We have! We even got a text Message today saying service has been restored, yet I still am not able to work from home fully.
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Mr0 (@its_mr_0) reported@keithapearson @virginmedia Customer service is something that exists before you sign up, not after.
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Keith A Pearson (@keithapearson) reported@virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.