Virgin Media outages and service status in Kensington, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Kensington, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	5 days ago
Hammersmith	Internet	7 days ago
Hammersmith	E-mail	7 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  YingHuiThe (@YingHuiThe) reported 3 minutes ago from Paddington, England

  @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

• 
  Gabriela Lungu (@GabrielaLungu) reported 8 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Edward Baran (@edward_baran) reported 17 minutes ago from Kensington, England

  Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia

• 
  Elizabeth Silva (@faysasilva) reported 19 minutes ago from Kensington, England

  @virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1

• 
  Jack Elkes (@JakElkes) reported 19 minutes ago from Hammersmith, England

  @virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.

• 
  VM (@BowTieMendoza) reported 28 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Priya🦋 (@sayitrightltd) reported 30 minutes ago from Kensington, England

  Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

• 
  MIKA SIMMONS (@MissMikaSimmons) reported 33 minutes ago from Kensington, England

  @virginmedia Awful. I ask you again - what exactly are you spending customer fees on?

• 
  Niamh Wimperis (@WimperisDesigns) reported 34 minutes ago from Hammersmith, England

  @virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.

• 
  shoegal (@Marshall5Sharon) reported 35 minutes ago from Kensington, England

  @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

• 
  reme campos (@remecampos) reported 37 minutes ago from Kensington, England

  @virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider

• 
  Edward Baran (@edward_baran) reported 39 minutes ago from Kensington, England

  @AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown

• 
  shoegal (@Marshall5Sharon) reported 39 minutes ago from Kensington, England

  No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

• 
  MoMo (@ImaginaryCard) reported 40 minutes ago from Hammersmith, England

  The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

• 
  Nicky Beale (@NickyJBeale) reported 44 minutes ago from Kensington, England

  @virginmedia not very happy with the service from Virgin Media! After looking to leave them last week they promised to improve the WiFi and install a 2nd box. Well we have never and now they want to install the 2nd box in a MONTH and a HALF! #poorservice #virginmedia

• 
  Wolé Adesemoye (@WoleAdesemoye) reported 46 minutes ago from Hammersmith, England

  @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

• 
  Stephen (@stephen_09) reported 48 minutes ago from Hammersmith, England

  @virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.

• 
  Chris Green (@chrisgreen) reported 54 minutes ago from Hammersmith, England

  @virginmedia Try actually looking at your previous comms on Twitter with someone before making such an inappropriate and unhelpful response! At the end of the day, if you are not going to help, why are you here?

• 
  Gabriela Lungu (@GabrielaLungu) reported 54 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported 59 minutes ago from Kensington, England

  They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler James (@FreakyMusic_) reported 3 minutes ago

  Oh my word 02 phone network is the most horrendous experience now since they have merged with Virgin Media. Trying sign into the My 02 app or pay a phone bill is genuinely horrendous😭 Why have I got to resign each time, then put my code in, then check 7 emails and ahhhh

• 
  𝒶𝓈𝒾𝒶 🦋 (@impalabby) reported 5 minutes ago

  is virgin media player down for anyone else ?? #loveisland #loveislanduk

• 
  Colin Fenn (@ColinFenn45) reported 6 minutes ago

  @virginmedia Hi, poor signal strength is wifi only, if I am streaming on my laptop it becomes unusable, with a msg not enough bandwidth, and will last for about 15mins. The signal strength notification struggles to make any bars, and eventually clears.

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 7 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  Jeanette (@missjnyc1) reported 8 minutes ago

  @virginmedia Spent an hour and half on the phone with your customer care team. They couldn’t tell me why they hadn’t turned up, no way of contacting them. Have booked another slot for tomorrow, the team wouldn’t even read the number I had just given them 2/3

• 
  Shaun (@RockerSBM) reported 8 minutes ago

  @virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.

• 
  Marion Browne (@MarionBrowne42) reported 12 minutes ago

  @keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.

• 
  Kerrie Reid (@MrsReidteaches) reported 16 minutes ago

  @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

• 
  Jon P (@jon_pearce) reported 17 minutes ago

  Need to log on to @virginmedia to cancel my contract and the website appears to not work when using their broadband 🤔. Somewhat convenient that.

• 
  TB (@Peerabeee) reported 21 minutes ago

  @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband