Virgin Media outages and service status in Kensington, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Kensington, Greater London, and Paddington.

City	Problem Type	Report Time
Hammersmith	Internet	10 hours ago
Hammersmith	Total Blackout	22 hours ago
Hammersmith	Internet	24 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	E-mail	1 day ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  Edward Baran (@edward_baran) reported 31 seconds ago from Kensington, England

  @virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough

• 
  Edward Baran (@edward_baran) reported 10 minutes ago from Kensington, England

  Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia

• 
  Gabor (@GaborPfalzer) reported 10 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Shaz (@Housewife6) reported 13 minutes ago from Hammersmith, England

  @virginmedia Its now been 6 hours and nobody had called me. This is the bad service I am talking about! Its not good enough!

• 
  YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported 14 minutes ago from Kensington, England

  They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes

• 
  Stephen (@stephen_09) reported 30 minutes ago from Hammersmith, England

  @virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.

• 
  赤羽マイク (@maiku_akahane) reported 32 minutes ago from Kensington, England

  I feel down as my @virginmedia internet.

• 
  Mo-Mo (@ImaginaryCard) reported 33 minutes ago from Hammersmith, England

  Missed the whole 2nd half of the Chelsea game thanks to @virginmedia. Good luck to whoever answers the phone in their call center tomorrow cause I am gonna go ape **** on them 😤🤬

• 
  Elizabeth Silva (@faysasilva) reported 37 minutes ago from Kensington, England

  @virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1

• 
  Gabor (@GaborPfalzer) reported 40 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  ALICE AND THE INK (@aliceandtheink) reported 41 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  reme campos (@remecampos) reported 43 minutes ago from Kensington, England

  @virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing

• 
  Edward Baran (@edward_baran) reported 44 minutes ago from Kensington, England

  @AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown

• 
  Chris Green (@chrisgreen) reported 45 minutes ago from Hammersmith, England

  @virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail

• 
  reme campos (@remecampos) reported 46 minutes ago from Kensington, England

  @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

• 
  MIKA SIMMONS (@MissMikaSimmons) reported 48 minutes ago from Kensington, England

  @virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account

• 
  Catherine Gull (@catgull) reported 53 minutes ago from Kensington, England

  @virginmedia what is going on with the network. No service!

• 
  Gabor (@GaborPfalzer) reported 54 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  MoMo (@ImaginaryCard) reported 55 minutes ago from Hammersmith, England

  Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now

• 
  Muloongo Muchelemba (@muloongo) reported 59 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hughesey (@Hughesey1985) reported 6 minutes ago

  @virginmedia @JamieGBarry It's not confusion, though, is it. It is rinsing the existing customer. No wonder the company is in decline, when companies like netflix and Disney charge a reasonable monthly fee and no contract.

• 
  Salmongymnast (@Danny_f1_fan) reported 8 minutes ago

  @virginmedia @bobe_brodie Please check south Devon Torquay. Tq2 5nu. As down yet again. Was down couple weeks ago for 3 days !!!

• 
  Kitty (not a cat) (@shamingjezebel) reported 8 minutes ago

  @PeteUK7 @virginmedia We told British Gas 4 times my grandad died, I couldn't deal with them in the end as I was broken, and had to get my mother to deal with it. The whole bereavement services need looking at.

• 
  Thomas Williams⚽😍🐱 (@ThomasW30336856) reported 9 minutes ago

  I have also had a bad experience with Virgin Media. If you cancel, out of contract, they insist you pay 30 days to exit the contract. When I asked what contract I am not in one I let it expire so there would be no fee but that does not matter you have to pay to exit it anyway.🤡

• 
  Pauliebwillcox💙 (@pauliebwillcox) reported 9 minutes ago

  @virginmedia I upgraded to Virgin360, it's been a nightmare- 4 times the box has reset & lost all our recordings, it fails to records things and its been impossible to get any help - we've been with you with no problems for decades, can you get me some help before I move to Sky?

• 
  Greeno (@ShaneGreen1980) reported 11 minutes ago

  @JamieGBarry @virginmedia You literally have to change to your partner's name get new contract,and cancel old one every 18 months,it's a joke ,no loyalty at all!

• 
  Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kriegarjack) reported 12 minutes ago

  @JamieGBarry @virginmedia They have the absolute worst customer support these days too. Virgin media was great before they merged with O2. Now they are absolute garbage

• 
  Dermot Hayes (@DermotHayes7) reported 17 minutes ago

  @ODonnellDale I have virgin media broadband and TV and have no issues with it at all

• 
  irons1de (@irons1de1) reported 20 minutes ago

  @JamieGBarry @virginmedia Having the same issue with @virginmedia I just have the internet with them and they have just doubled my price and won’t offer anything where as a new customer can get the same deal for just over £20 it’s disgusting no incentive to remain a customer with them

• 
  williams (@manmanelende) reported 21 minutes ago

  @virginmedia @JamieGBarry mine went from £82 to £185 😡 cancelled everything!! 3days before contract was expired retention team phoned, guess what? All of the sudden they could get it down to £65 …I told them where to stick it …