Virgin Media outages and service status in Kensington, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Kensington, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 19, 12:20 AM GMT+1.
- Internet (70%)
- Wi-fi (14%)
- Total Blackout (6%)
- E-mail (5%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kensington, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 8 hours ago |
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Hammersmith
|
Internet | 1 day ago |
|
Hammersmith
|
Internet | 6 days ago |
|
Hammersmith
|
Wi-fi | 6 days ago |
|
Hammersmith
|
Total Blackout | 6 days ago |
|
Hammersmith
|
Internet | 7 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Muloongo Muchelemba (@muloongo) reported from Kensington, England@virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia
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Elizabeth Silva (@faysasilva) reported from Kensington, England@virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1
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Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England@virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money
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helena (@hdl_dl) reported from Kensington, England@virginmedia Hi, I need assistance and I have not been able to contact the service
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MoMo (@ImaginaryCard) reported from Hammersmith, EnglandNothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
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Chris Green (@chrisgreen) reported from Hammersmith, England@virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail
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Noor (@nooriiiy) reported from Paddington, EnglandCan @virginmedia WiFi please fix up!! Gave me a right scare
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Milesfiles (@MilesMalaya) reported from Hammersmith, England@virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.
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Ralph E. Herrera (@REHerrera) reported from Kensington, England@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!
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Mat Morrison (@mediaczar) reported from Paddington, England@OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.
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Alan Hodge (@hodgie_hd) reported from Kensington, England@virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown
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Gabor (@GaborPfalzer) reported from Kensington, England@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
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Priya🦋 (@sayitrightltd) reported from Kensington, EnglandHey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.
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Mo-Mo (@ImaginaryCard) reported from Hammersmith, England@virginmedia Issue is still ongoing. I have called the helpline twice and after dialling my password and getting a dial tone, I have been cut off both times before speaking to anyone. Are your phone lines broken?
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shoegal (@Marshall5Sharon) reported from Kensington, EnglandNo internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬
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helena (@hdl_dl) reported from Kensington, England@virginmedia Hi, still with the problem. Broken and distorted image and audio
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ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, EnglandIn the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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reme campos (@remecampos) reported from Kensington, England@virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?
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Steve Tran (@Chihao) reported from Hammersmith, EnglandYet again @virginmedia broadband and router is down. So is the website to check it. #useless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HJM (@HannahJM1806) reported@virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!
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Si Smith (@sjslfcforever) reported@virginmedia @CliveR39 Any chance you can fix the issue of the football being 30 seconds behind on a so called live game. Thanks in advance
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Olive (@nongnangning1) reported@IainSankey @virginmedia I never pay more than £23 for my Virgin internet. Whenever my "special offer" runs out and they want to increase my bill, I just tell them i'll leave then and they relent...
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Sammy Mcfarlane (@SammyMcfarlane1) reported@virginmedia @alexand979677 BTW, it is an absolute farce that o can’t sign in to check my bills unless I get another email address that isn’t a virgin one. Who thought that one out?
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johnhughes (@JFab208) reported@virginmedia I’m not interested in using an app my contract is for tv service so get it sorted
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VLP FinalTilt / Luke Squires (@TheFinalTilt) reportedSeriously **** @virginmedia
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Iain Sankey (@IainSankey) reportedSo, after three long telephone calls, I'm back to square one. Now, I'm going to have to look for an alternative internet supplier. I wouldn't mind so much, but I've been a customer of @virginmedia for about 30 years! 😡
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FNATIC Saltyy (@saltyy_savage) reported@GothGuyGamer @virginmedia Customer service is terrible
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Conjured Undead 🧟♂️ (@conjuredundead) reported@virginmedia Yes, please help me further, by please looking into my issue and communicating clearly the fault and rectification plans.
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DazMcT (@Dazlerhotspur) reported@virginmedia It mentions red button service loss not complete service loss