Virgin Media outages and service status in Kensington, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Paddington, Greater London, Kensington, and Fulham.

City	Problem Type	Report Time
Hammersmith	Internet	5 hours ago
Hammersmith	E-mail	5 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	E-mail	1 day ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  mags (@margarethines1) reported 3 minutes ago from Kensington, England

  @virginmedia why’s you automated payment system not working!!!! 😡

• 
  Fred D (@CorpFred) reported 7 minutes ago from Kensington, England

  @birh_trx @virginmedia Yes it is down

• 
  craig crawford (@craiginmotion) reported 9 minutes ago from Kensington, England

  @virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.

• 
  Julia Valerie (@Julia___Valerie) reported 11 minutes ago from Kensington, England

  @dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭

• 
  Gabriela Lungu (@GabrielaLungu) reported 16 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Wolé Adesemoye (@WoleAdesemoye) reported 17 minutes ago from Hammersmith, England

  @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

• 
  Dr Andreas Krieg (@andreas_krieg) reported 17 minutes ago from Hammersmith, England

  @virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome

• 
  Al of hereford (@al_hereford) reported 27 minutes ago from Kensington, England

  @virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.

• 
  Cordell Campbell (@cordellcampbell) reported 28 minutes ago from Kensington, England

  @virginmedia second time this week, an outage in W8. Get it together

• 
  Brigitte RicouBellan (@globalbribri) reported 30 minutes ago from Paddington, England

  Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

• 
  Gabor (@GaborPfalzer) reported 34 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Cordell Campbell (@cordellcampbell) reported 38 minutes ago from Kensington, England

  @virginmedia outage in Kensington....again.

• 
  Kitty Poole (@KittyPoole) reported 44 minutes ago from Kensington, England

  @virginmedia internet has been disconnected (for 2 weeks) Impossible to get help via cust svcs as for some reason they don’t understand the situation. Help!

• 
  Edward Baran (@edward_baran) reported 45 minutes ago from Kensington, England

  Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia

• 
  Elizabeth Silva (@faysasilva) reported 48 minutes ago from Kensington, England

  @virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1

• 
  shoegal (@Marshall5Sharon) reported 51 minutes ago from Kensington, England

  No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

• 
  Jose Carvalho (@josethepotter) reported 52 minutes ago from Hammersmith, England

  ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

• 
  Nick ****** (@nickhooker) reported 56 minutes ago from Kensington, England

  @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

• 
  Gabor (@GaborPfalzer) reported 57 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  reme campos (@remecampos) reported 59 minutes ago from Kensington, England

  @virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Blades (@kcblades) reported 2 minutes ago

  @virginmedia NE28 broadband appears down. I work from home. So any updates?

• 
  Carol-Ann Sihra (@Csihra) reported 2 minutes ago

  @virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service

• 
  Al (@lexophile) reported 4 minutes ago

  @virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??

• 
  Gibbodive (@gibbodive) reported 4 minutes ago

  @entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !

• 
  Asa McGrath (@amcgrath1uk) reported 6 minutes ago

  @virginmedia The issue isn’t time. The issue isn’t that there’s further work. The issue is that it gives out wrong information all the time. Half the time it’s not able to be connected with.

• 
  AJ (@The_Broski_Boot) reported 9 minutes ago

  @virginmedia Is there anything you can offer to help us out ? I have to work and we have no entertainment for the evening / weekend

• 
  Rusty Spoons (@JustRusty) reported 11 minutes ago

  @virginmedia How vile. There is no amount outstanding on my account. It has been paid. The response I got from the credit file amendments team was to contact the credit file amendments team. So I'll just go to CISAS. You're even horrible on social media. No wonder your trust pilot is so low.

• 
  vincent_van_gopher (@GopherVincent) reported 12 minutes ago

  @virginmedia Trying to contact VM but 150 number and Live Chat link not working.

• 
  mia (@miaKJKJ22) reported 12 minutes ago

  @virginmedia @Gregster29 How to contact you on Sunday with Internet connection issues? The router is flashing yellow since yesterday (Saturday), troubleshooting not working.

• 
  john o shea (@osheaj77) reported 12 minutes ago

  @VMSportIE Bye bye virgin media , time for me to go down a different road