Virgin Media Outage Report in Kensington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Borehamwood, London, City of Westminster, Newham, Southwark, Hackney, Waltham Forest, Ilford, Croydon, Islington, City of London, Barnet, Kingston upon Thames, Camden Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Benj 🌹
(@benjywenjy6) reported
from
Camberwell, England
@virginmedia our internet is down for the third time in a week, sort it out!
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
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clare ellison
(@clarejelli) reported
from
Merton, England
@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.
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Ralph E. Herrera
(@REHerrera) reported
from
Kensington, England
@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
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paul clements
(@paulclements) reported
from
Stratford, England
So my Virgin Media’s gone down again...
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Hannah Marmion
(@HannahMarmion) reported
from
Walthamstow, England
@virginmedia our internet connection has been down for over 12 hours. We’ve tried all the troubleshooting but still nothing. Trying to contact your customer services but no way of getting through. Please help.
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Matt
(@MattSav7) reported
from
Tottenham, England
@virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?
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Cazza
(@carolhegs) reported
from
Eltham, England
OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Lisa Coia
(@lisacoia) reported
from
Hackney, England
@Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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Russ
(@rusblake) reported
from
Hillingdon, England
The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rattlehead 🇪🇺🇬🇧🏴
(@rattleheaduk) reported
@AdamCoakley7 @jasonkneen @virginmedia Very weird outage. I can’t load Twatter or watch the news. Meanwhile, kids are upstairs on Youtube 🤷🏼
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Angie 🌹
(@Angiet141) reported
@virginmedia down again ch43 area
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LSBU Library & Student IT Support
(@LSBULibrary) reported
@virginmedia cannot login to or connect to my virgin media online via mobile and have no internet. Is the website down too? Crystal Palace/Gipsy Hill
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Wayne
(@whu32) reported
@entrustTMF @virginmedia Hi entrust, Yep mine is down aswell, twitter saying its down all over the country. Strange thing is Branson's Virgin filed for bankruptcy in US yesterday, what a coincidence 🤔
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That'smyname
(@that_smyname) reported
@virginmedia What is going on with the service? Internet keeps dropping off intermittently and has been for months, customer service unreachable. My direct debit payments are the only thing consistent.
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RealishRacing
(@RealishRacing) reported
@OJayHealth @virginmedia Their service has been broken for over 6 hours now, countrywide
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Trim_dj
(@trim_dj) reported
Mine has just come back up, just did a speed test too @virginmedia what was the issue.. reporting from surrey
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Yasmine | UGC Content Creator 📍London
(@yasminecamilla) reported
@emmalunn @virginmedia Virgin mobile was also down for a long period during the night. They’ll just say there’s no issues like they usually do 🙄
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jamesdgreen
(@jamesdgreen02) reported
@virginmedia can you update me on whats going on with broadband in MK401JH. Lost all services including phone service atm internet still down and tried doing a service status but can’t connect to your server even on phone data.
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Aarya
(@Wisteri08637352) reported
@virginmedia absolute ******* joke of a company. The audacity of putting prices up while near enough the whole country just sat through a 5 hour outage. Thank god I'm not with you much longer, you ******* scam artists.