Virgin Media Outage Report in Kensington, Greater London, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Enfield Town, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, London, Islington, Paddington, Southwark, Walton-on-Thames, Waltham Forest, Hampstead, and Newham.

City	Problem Type	Report Time
City of Westminster	Internet	51 minutes ago
Enfield Town	Internet	1 hour ago
Westminster Abbey	Internet	2 hours ago
Westminster Abbey	Wi-fi	3 hours ago
Croydon	Internet	3 hours ago
Westminster Abbey	Internet	3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  𝒏𝒊𝒍𝒆𝒔𝒉 (@nilesh14) reported 6 minutes ago from Richmond, England

  Is @virginmedia internet down in Barnes area?

• 
  Ivan Georgiev ♠️ (@ivang21022) reported 7 minutes ago from Lambeth, England

  @virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?

• 
  John lumb (@Johnlumb67) reported 18 minutes ago from Richmond, England

  @virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!

• 
  🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported 20 minutes ago from Walthamstow, England

  @HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!

• 
  Sara Hill (@sarahill42) reported 27 minutes ago from Tottenham, England

  @virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly

• 
  Nadeem S. Hassam (@nadeemshassam) reported 28 minutes ago from Hillingdon, England

  @kveves Just teeeted advice directly from @Ofcom Hope it helps but in the mean time we are all stranded by subpar service by .@virginmedia #virginmediadown

• 
  The Gaffa🔌 (@ako_essex) reported 28 minutes ago from London, England

  Virgin media is absolutely awful in every aspect

• 
  lisa sibley (@citigirly) reported 29 minutes ago from London, England

  @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

• 
  SZA’s Pommel Horse (@SeifAbdelSalam) reported 32 minutes ago from Hackney, England

  Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess

• 
  Jen Hayward (@Jenoir77) reported 32 minutes ago from Croydon, England

  @virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.

• 
  Bloom The Cat (@bloomthecat) reported 33 minutes ago from Hackney, England

  Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice

• 
  raymond Barker (@RaymondBarker4) reported 40 minutes ago from Camberwell, England

  @virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?

• 
  Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported 41 minutes ago from London, England

  @virginmedia have an error code (C130) and not getting a signal, what does this mean?

• 
  Paul Lewis (@paulstevenlewis) reported 43 minutes ago from Barnet, England

  @virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!

• 
  Jack Reed (@jackreed08) reported 46 minutes ago from Bromley, England

  @virginmedia my TiVo box has broken how can I get this replaced?

• 
  Paul Fish RN (@Fish_pw) reported 47 minutes ago from Harrow Weald, England

  @virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.

• 
  Guy F (@askgeez) reported 49 minutes ago from Loughton, England

  Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

• 
  Nadeem S. Hassam (@nadeemshassam) reported 53 minutes ago from Hillingdon, England

  @mrchdavid @virginmedia Not only the box, their whole system is Sh@+. Might as well cancel your contract. Be better in the long run to go elsewhere. #virginmediadown

• 
  Dr David Hardman (@RumblesOfSteel) reported 53 minutes ago from Stratford, England

  @virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?

• 
  Sandy Trappitt (@MarlingtonBear) reported 56 minutes ago from Hounslow, England

  @virginmedia 2 days of calling and terrible service still no resolve of the issue Even your response on social media is slow. After another week of waiting a technician has turned up today to report the fault hasn’t even been logged let alone resolved. How are you going to help? #badservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jax Teller (@JoshtJax) reported 4 minutes ago

  Virgin media is honestly the worst ******* internet provider out there

• 
  Gareth Edwards (@tuiman84) reported 4 minutes ago

  @virginmedia I’ll be still chasing it up and I’ll just keep going until I do get some compensation and satisfaction from you or I’m gone. 10 year customer as well #sad

• 
  Shaun Platt (@ShaunPlatt) reported 9 minutes ago

  I'm experiencing some weird DNS issues with Virgin Media today in London

• 
  Andy ✈ (@windowseatprfrd) reported 10 minutes ago

  @VirginMediaIE Hey Virgin Media - I'm trying to cancel (I'm moving house and it's just cheaper to sign up from scratch, sorry). I called but the wait time is a scandal, so I sent an e-mail to cancel@ (as your help page suggests). Should I expect a response or is that it done?

• 
  burpymcbigpants# (@trevorbone999) reported 10 minutes ago

  @virginmedia is there a problem with the Internet? I keep getting kicked off the Internet & it's saying no Internet connection even though I have.

• 
  Aaron (@aaronhiggins18) reported 12 minutes ago

  @virginmedia is there a problem with the Internet? I keep getting kicked off the Internet & it's saying no Internet connection even though I have.

• 
  Brigantian in Exile (@Wenxue2222) reported 15 minutes ago

  @purplescroll @virginmedia @giffgaff I have had similar issues since March. Slowdowns when the connection appears to be there normally but the bandwidth, specifically upload speed, is just non existent. Having to hotspot often just to keep working.

• 
  Karlim00 (@karlim00) reported 18 minutes ago

  @virginmedia @O2 10 year customer here, seems you have made it impossible to talk to someone on the phone now? we have been having problems ever since corona mostly tolerable 1 day issues. Today and yesterday we have no upload on our internet. If this is not fixed today, we will be leaving.

• 
  Sarah Tulip (@seztulip) reported 19 minutes ago

  @virginmedia Yes I’ve checked for service issues and rebooted etc as advised on your website

• 
  Stevey Brown (@iSteveyBrown) reported 20 minutes ago

  @namespace_dave experiencing the same issue :( also on Virgin Media.