Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Lewisham, Enfield Town, London, Ealing, Croydon, Mitcham, Hampstead, Hackney, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town, Paddington and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| Enfield Town |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Ealing |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.
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Ash まじめ
(@ASHVllN) reported
from
Esher, England
@virginmedia On wired connection I’m getting the same results 431mb download and 30mb upload. I’ve tried to diagnose the issue via your website and it suggested again to send out a technician, so I’ve requested one to come again next Monday 11th.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@lottiebirkin @virginmedia Awful company with the worst customer service. 😬
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Angela
(@angelrosie5) reported
from
Ilford, England
@virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!
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James Hargrave
(@HargraveInc) reported
from
Merton, England
@virginmedia Yes. The router has been going down completely. I checked that link and it said "intermittent issues"
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
@virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work
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Vlad
(@TrendafilovVlad) reported
from
Merton, England
@virginmedia worst experience with a utility provider in the UK. Back in June I let them know I am moving address. The agent I spoke with told me I don’t need to book an appointment and I can just take my equipment with me and connect it in the new place. I was surprised by 1
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Handmade by Tinni
(@ByTinni) reported
from
Ilford, England
@virginmedia Yes. Off course. No help.
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Ash まじめ
(@ASHVllN) reported
from
Esher, England
@virginmedia Shouldn’t I be eligible for a reasonable compensation for paying for a service that I’m not actually receiving?
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia we’re without wifi YET AGAIN, sometimes it’s been for as long as a week. Your service is a disgrace & I’ll be delighted to ditch you asap. Service to be resumed at 11.59 pm isn’t good enough. 7 or 8 times this year. I’ll be sure to post this on Nextdoor #bye 👋
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David Cantwell 🇬🇧🏴🎸🏐
(@davewcantwell) reported
from
Walthamstow, England
Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Famara thomas
(@Famararara) reported
@virginmedia It's now been rectified this morning. But broadband was out from around 2pm yesterday. The service outage showed there was a problem in the area
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Allie
(@AlexLewis93) reported
I’d honestly have an easier time watching The Morning Show on my phone using 4G than trying to watch it using @virginmedia at this point. Useless service sometimes.
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Blinking Lovely
(@BlinkingLovely) reported
@virginmedia Virgin media happy to promise anything to stay whilst yr in yr calling off period. But once you in the actual contract & cancellation would cost the customer retract any offers. Calling you a liar!! Avoid this company, at all costs Virgin Media can not be trusted.
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Henna Butt
(@Hennaab26) reported
@virginmedia genuinely sick and tired of this nonsense. Can’t even get hold of someone to cancel and end this nightmare.
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Les Latham
(@leslatham83) reported
@virginmedia everything I try to log into the app it says "session has expired" I need to get in to cancel my contract before it roll-over and starts again at a higher price.
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JM 40
(@JoMiles81) reported
@virginmedia It’s now saying Today at 12.00. I am so angry. My son is on school holidays with no tv or internet..my daughter can’t work from home neither can I…my husband can’t do any work online…this is unacceptable and I will be calling for compensation or cancel…
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Hilary
(@hilary_lomas) reported
@virginmedia I am not going to a new provider. I just want to cancel. I no longer require the number or SIM.
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lucy
(@lucia1806) reported
@virginmedia Thank you for responding . However after so many hours of trying to repair the issue surely there must be an indication of what the actual problem is. Also maybe Virgin need to renew cables rather than repair ones that have been laid god knows how many years ago.
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Matt⚒️
(@Matt_2164) reported
@fdkin1 @NepentheZ I’m using the virgin media box as the router, and the cable is the same one I’ve used for so long, never had any issues like this on any game
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Jez Todd
(@JezTodd) reported
@virginmedia @JezTod Yeah just email and just not connecting. Had earlier which have now disappeared and box says last updated Friday. Am reading on your timeline others also having issues