Virgin Media Outage Report in Kensington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kensington come from postal codes W8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Ruislip, Walton-on-Thames, Hackney, Enfield Town, Islington, Ilford, Acton, Watford, Lee, Leyton, Bermondsey, Redbridge and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Total Blackout | |
| Ruislip |
Internet | |
| Walton-on-Thames |
||
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Drew Salisbury
(@DrewSalisbury5) reported
from
Barnet, England
[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
-
Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡
-
Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
-
Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
-
Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.
-
Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.
-
Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !
-
lisah1974 💙 💛
(@harberlisalfc) reported
from
Stratford, England
@virginmedia is there an issue with broadband. Been down all morning
-
Robert Harrison
(@ieattothebeat) reported
from
Lambeth, England
@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
-
Jane Lees
(@janeylees) reported
from
Enfield Lock, England
@virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience
-
amanda
(@amanda11350524) reported
from
Ilford, England
@LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.
-
Nick
(@N1CKxP) reported
from
Tottenham, England
My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then
-
Edward Moore-bius: It's a Moore-bing time!!!
(@edshots) reported
from
Croydon, England
@virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?
-
Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?
-
Nataliya Klymko 🇺🇦🇬🇧
(@KlymkoNataliya) reported
from
Southall, England
@virginmedia can you confirm if there's an outage in my area (area code 21)?
-
Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Can't watch any movies at all as our broadband is down AGAIN
-
Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@virginmedia whole service has gone down. Its bloody ridiculous
-
Dipak
(@dip2ooo) reported
from
Harrow Weald, England
@Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area
-
Mabs Ahmed
(@Mabs79) reported
from
Camberwell, England
@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
-
🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒
(@TimmyLDN) reported
from
Ealing, England
@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Donnelly
(@peterdonnellykk) reported
@virginmedia Yes I've had 9 calls with Virgin in the last 2 weeks totalling more than 2 hours on the phone. The change in installation date was never mentioned on the phone before it happened. After that I was told multiple times that I could get an earlier date after the site survey was done
-
James Parker
(@parker_james) reported
@virginmedia Difficult to agree with that, considering the last 9 people we have spoken to have done the same thing, and still no resolution!
-
Lucy Bingham
(@PoizonVengeance) reported
@virginmedia Was it keeps going on and off again I called up and was told that there are signal and connection issues and that it should be sorted within the next 24 hours
-
Matthew Barnes
(@Matt_UrService) reported
@virginmedia @olliesandellT7T Mines completely cut out for the last three hours. Is it an area issue? (South east London)
-
dave jones
(@JJones395) reported
@virginmedia I've received an email from you regarding sim cards which I've not ordered nobody answering phones whatsapp doesn't understand what I'm talking about and you have no email address HELP
-
jill adelus
(@jillladelus1) reported
@virginmedia Here we go round the mulberry bush again @virginmedia. Number u gave me 0345 454 1111 has NO facility to speak with complaints & when i asked @virgin operative to transfer me-(true to form) HE PUT THE PHONE DOWN ON ME!!! 😡😡😡 Good service eh!
-
Paul Robinson
(@DweebShibby) reported
@virginmedia Wait so I'm paying you to expand the network to serve more customers and give new customers a lower price? Yet my service has not changed?
-
Errs Matt
(@TheHighRishMan) reported
@VirginMediaIE Just being able to download something does not = good service I'm paying for a constant connection not intermittent connection genuinely disgusted by the higher copping out and blaming us for a 3 week issue this is obviously a issue between our node and virgin media head end
-
Ryan
(@dooberry14) reported
@virginmedia with yet another out of whack cost increase for a big standard service.
-
Mickey Flynn
(@TwitTwockBTC) reported
@virginmedia have issued a default for £155 on my credit file for contract that was cancelled within the 14 day cooling off period due to poor service.I’ve tried emailing, calling, complaints form on their website and live chat and nobody has dealt with this for a year now @Ofcom