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Virgin Media outages and service status in Kensington, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Kensington, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 11, 12:33 AM GMT+1.
  • 63% Internet (63%)
  • 20% Wi-fi (20%)
  • 14% Total Blackout (14%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, and Greater London.

CityProblem TypeReport Time
Hammersmith Internet 5 hours ago
Hammersmith Total Blackout 16 hours ago
Hammersmith Internet 19 hours ago
Hammersmith Internet 1 day ago
Hammersmith Total Blackout 3 days ago
Hammersmith E-mail 5 days ago

Nearby cities with recent reports

Hammersmith

17 recent signals

5 hours ago

Community Discussion

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • FoodwiseWomen
    Foodwise Woman (@FoodwiseWomen) reported from Kensington, England

    I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

  • Anthony_Lonres
    Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    @virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard

  • margarethines1
    mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • ImaginaryCard
    Mo-Mo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England

    Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

  • Housewife6
    Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia Its now been 6 hours and nobody had called me. This is the bad service I am talking about! Its not good enough!

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Kensington, England

    @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

  • nickhooker
    Nick ****** (@nickhooker) reported from Kensington, England

    @virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough

  • dianaziedina
    Dino (@dianaziedina) reported from Kensington, England

    @virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑

  • markhayo
    MarcHayo (@markhayo) reported from Kensington, England

    Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

  • raesnothere1
    raesnothere (@raesnothere1) reported from Hammersmith, England

    @virginmedia Sry the internet is back now but the speed is very slow and always get offline for my phone

  • Anthony_Lonres
    Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.

  • ImaginaryCard
    MOMO (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?

  • globalbribri
    Brigitte RicouBellan (@globalbribri) reported from Paddington, England

    Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • pepemac27
    Joseph Machta⭐⭐ (@pepemac27) reported from Kensington, England

    @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

  • malaiet
    Adrian Malaiet (@malaiet) reported from Hammersmith, England

    @virginmedia worst internet provider in UK, appalling service

  • margarethines1
    mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

  • JakElkes
    Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ang_Jones72
    Andrea Jones (@Ang_Jones72) reported

    @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company

  • irishguard1998
    UK veteran (@irishguard1998) reported

    @Magnoli23215778 @virginmedia They are terrible I left them years ago

  • lgwlgwlgw
    LGWLGWLGW (@lgwlgwlgw) reported

    @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband

  • percesonator
    Mountain Walker 🏔 (@percesonator) reported

    @caz_fizz @MelJanie @virginmedia Virgin media, awful company.

  • chris_wiper
    Chris Wiper (@chris_wiper) reported

    @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    More than 1,000 drivers were caught speeding across Ireland during National Slow Down Day, which coincided with the first full week of children returning to school. Among the highest speeds detected were 194km/h in a 100km/h zone in Letterkenny, 128km/h in an 80km/h zone in Naas, and 104km/h in a 50km/h zone in Galway. More on Virgin Media PLAY

  • declancarty
    Declan Carty (@declancarty) reported

    @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

  • HamsterSick
    MerlinJ & the Dowager. (@HamsterSick) reported

    @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

  • rhfrew
    Russell Frew (@rhfrew) reported

    @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

  • KumbullaMonty
    Monty Kumbulla (@KumbullaMonty) reported

    @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?