Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Hammersmith, Harrow, City of Westminster, Hackney, Barnet, Islington, Hounslow, Paddington, Wandsworth, Chingford, Wembley and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Lisa Coia
(@lisacoia) reported
from
Hackney, England
@Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.
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paul clements
(@paulclements) reported
from
Stratford, England
So my Virgin Media’s gone down again...
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Benj 🌹
(@benjywenjy6) reported
from
Camberwell, England
@virginmedia our internet is down for the third time in a week, sort it out!
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Cazza
(@carolhegs) reported
from
Eltham, England
OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Matt
(@MattSav7) reported
from
Tottenham, England
@virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Russ
(@rusblake) reported
from
Hillingdon, England
The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia
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Ralph E. Herrera
(@REHerrera) reported
from
Kensington, England
@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
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Hannah Marmion
(@HannahMarmion) reported
from
Walthamstow, England
@virginmedia our internet connection has been down for over 12 hours. We’ve tried all the troubleshooting but still nothing. Trying to contact your customer services but no way of getting through. Please help.
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed
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clare ellison
(@clarejelli) reported
from
Merton, England
@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shezzafat
(@SerifatD) reported
@virginmedia They can't reconnect services because there's an export process on the account. She can't cancel this export as it means she will need to cancel with her new provider, start the process again which will delay when they're supposed to have her up and running
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Laoise O'Mordha (Louise Purcell)
(@Kikki_Elli) reported
@virginmedia Hi Virgin no sound on BBC4 on 360 box for last 2 days, both myself and my dad in different areas of Dublin with sane issue. Have rebooted box , same issue. Thanks
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Shezzafat
(@SerifatD) reported
@virginmedia I can do 3.30pm but is this Web chat actually going to provide a solution? This will effectively be the 7th person I'm speaking to. I just want a solution, a free dongle or anything so she can at least have WiFi. I need some options already.
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Mike Batters
(@MikeBatters) reported
@virginmedia - 4 1/2 weeks on from the 1st failed install of a new 1GB business service. Today 2nd failed install and no contact from anyone about resolving this. Awful order management and customer service.
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Stewart Daniels
(@Editmonster) reported
@virginmedia Thank you the message, just found my appointment which was meant to be tomorrow when it was book by a agent on Saturday is not in the system anymore and how it been 21 Days without any kind of service . Can someone help me with this issue
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A Red Hen
(@redzieredz) reported
@virginmedia I do not want an engineer. I want everything disconnected and for virgin to cancel contract fee free. I can just stop paying and wait for bailiff letters then take you to small claims court with all my evidence for the last how many years!!! Judging by Twitter I am not alone
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Mathew Calabria
(@MatCalabria) reported
@spalding_r @virginmedia @gazgroove can you help Rich?
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Elizabeth Train
(@pug2black) reported
@virginmedia 03454541111 - I have a service call booked now for Thursday late, I’m supposed to be going away Thursday morning, after denying there were local issues tonight suddenly there are!
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Phil Bach
(@Phil_Bach) reported
@virginmedia when will you sort the issues in b28 area ? , estimated dates keep coming and going , bb drops at least 15 times a day , not good when wfh . Ticket shows number F010323024 . Last text update was fix for 16th December, was told on phone 22nd Dec
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Victoria Kaye
(@vlkaye) reported
@virginmedia what awful behaviour! My email address was with them even after I moved to Sky. They told me I could keep my email address. Suddenly, with no warning they have frozen my email acc without warning and are keeping my emails unless I sign up with them again!