Virgin Media

Virgin Media Outage Report in Kensington, Greater London, England

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The latest reports from users having issues in Kensington come from postal codes SW5 and W8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kensington, Greater London, England 01/07/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, City of London, Paddington, Enfield Town, Kensington, Merton, City of Westminster, Greater London, Poplar, Hampstead, Ruislip, Harringay and Barnet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown

  • Gooner_Stu1 SG (@Gooner_Stu1) reported from Camden Town, England

    @virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.

  • NeilMilliken Neil Milliken (@NeilMilliken) reported from Cobham, England

    @MarshaCollier @MiaD @AkwyZ @rwang0 @dhinchcliffe @JolaBurnett @ipfconline1 @alvinfoo @helene_wpli @digitalcloudgal @KeithKeller @DigitalColmer @TmanSpeaks @HaroldSinnott @jeffkagan @virginmedia It baffles me how an Internet Service Provider has not been capable of successfully implementing call centres from home when my bank has managed to. They own the infrastructure for goodness sake.

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    ******* @virginmedia this is tedious beyond belief! #virginmediadown

  • Ronyaujla Rony Aujla (@Ronyaujla) reported from West Molesey, England

    @virginmedia I spent almost an hour on the phone to a nice customer advisor who then forwarded me to another department. half hour later my disconnect. I called back to go through security- when answering my q’s disconnected. another half hour disconnected. Can comeone call me!!!

  • bakerclaire987 Claire (@bakerclaire987) reported from Bromley, England

    @virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    @mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now

  • slicknick66 nick caccavone (@slicknick66) reported from Bromley, England

    @virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick

  • raymondphill raymondphill (@raymondphill) reported from Bromley, England

    @virginmedia Connectivity on your network is woeful.

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍

  • Jayme_Lowe Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    What is lock down doing to me, just cried at the @virginmedia advert ffs

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…

  • BorelandTrevor Trevor Boreland (@BorelandTrevor) reported from Bromley, England

    So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • biaggiof87 Biaggio Feliciello (@biaggiof87) reported

    Ahhhh…. @virginmedia outage booting me out of @DestinyTheGame just as we’re on the boss of the #VaultOfTheDisciple Raid #FML 😭💔

  • Mjolyyy_ 🦖Mjölnir 'The Elden' Ring 🦖 (@Mjolyyy_) reported

    Honestly **** Virgin Media, such a piece of **** service

  • mr_lumbardo Matt (@mr_lumbardo) reported

    @virginmedia @ITVChase @O2 How can you advertise ANY internet service when frankly yours is awful? Constantly runs slow or goes down. Ive literally upgraded only a week ago because i was told you was putting the bill up. For what? Charging me more to have NO internet. At least provide what you offer......

  • Andyf23286 Andy Finlay (@Andyf23286) reported

    Hey @virginmedia any chance of a reliable service?

  • WaerVL Waer (@WaerVL) reported

    @itsgraphix10 virgin media issue :/

  • Yukii_c Tom (@Yukii_c) reported

    Virgin Media goes down, Discord now wont work. Down detector is ironically down, what has the world come to

  • UBSazz Aaron Sheldon (@UBSazz) reported

    @virginmedia wtf???? Internet gone again 🙄

  • hiMaisie maisie 💖 (@hiMaisie) reported

    weird virgin media issue where some sites work but others don't (e.g. telegram, discord) ...switching issue? 🤔

  • Synthetium_ Synthetium (@Synthetium_) reported

    It's a good job Virgin Media don't make life support machines.

  • kidRazko r a z k o (@kidRazko) reported

    Virgin media top 2 worst service provider and they aint 2