Virgin Media outages and service status in Kensington, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	5 hours ago
Hammersmith	Internet	5 days ago
Hammersmith	Wi-fi	5 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  MoMo (@ImaginaryCard) reported 7 minutes ago from Hammersmith, England

  @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

• 
  MIKA SIMMONS (@MissMikaSimmons) reported 9 minutes ago from Kensington, England

  @virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account

• 
  Alessandro Ferrara (@iamAleFerrara) reported 10 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Niamh Wimperis (@WimperisDesigns) reported 12 minutes ago from Hammersmith, England

  @virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.

• 
  MOMO (@ImaginaryCard) reported 18 minutes ago from Hammersmith, England

  @virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?

• 
  Jack Elkes (@JakElkes) reported 18 minutes ago from Hammersmith, England

  @virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.

• 
  Mo-Mo (@ImaginaryCard) reported 19 minutes ago from Hammersmith, England

  @virginmedia Issue is still ongoing. I have called the helpline twice and after dialling my password and getting a dial tone, I have been cut off both times before speaking to anyone. Are your phone lines broken?

• 
  Kitty Poole (@KittyPoole) reported 20 minutes ago from Kensington, England

  @virginmedia internet has been disconnected (for 2 weeks) Impossible to get help via cust svcs as for some reason they don’t understand the situation. Help!

• 
  craig crawford (@craiginmotion) reported 21 minutes ago from Kensington, England

  @virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya

• 
  helena (@hdl_dl) reported 23 minutes ago from Kensington, England

  @virginmedia how long is tv and broadband going to be down today in the Kensington area?

• 
  Milesfiles (@MilesMalaya) reported 23 minutes ago from Hammersmith, England

  @virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.

• 
  Nizbit LFC* (@nizbit) reported 27 minutes ago from Kensington, England

  @courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect

• 
  Gabriela Lungu (@GabrielaLungu) reported 30 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported 32 minutes ago from Kensington, England

  They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes

• 
  Chris Green (@chrisgreen) reported 39 minutes ago from Hammersmith, England

  @virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail

• 
  Ralph E. Herrera (@REHerrera) reported 39 minutes ago from Kensington, England

  @virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia

• 
  MIKA SIMMONS (@MissMikaSimmons) reported 40 minutes ago from Kensington, England

  @virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?

• 
  MIKA SIMMONS (@MissMikaSimmons) reported 40 minutes ago from Kensington, England

  @virginmedia Awful. I ask you again - what exactly are you spending customer fees on?

• 
  赤羽マイク (@maiku_akahane) reported 41 minutes ago from Kensington, England

  I feel down as my @virginmedia internet.

• 
  Gabriela Lungu (@GabrielaLungu) reported 49 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PD1882 (@PD1_8_8_2) reported 6 minutes ago

  @virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.

• 
  oldman (@gyoldsingleman) reported 12 minutes ago

  @virginmedia How does this help when u want to watch on tv ????

• 
  Jim (@JamesBa34076749) reported 13 minutes ago

  @virginmedia The game is over, i haven't been able to watch it. Poor service from @virginmedia

• 
  Tony P* (@Alfie_KC) reported 16 minutes ago

  Done with @virginmedia now. Abysmal customer service,

• 
  Ciarán Boyle (@ciaranswindon) reported 20 minutes ago

  @virginmedia This isn't good enough at all. Did you do no system testing before this latest relaunch you carried out this week. Terrible service.

• 
  Gamer75𝕏 (@Oldy7519) reported 21 minutes ago

  @virginmedia Fix the ******* red button for the football streams for ***** sake. What the hell are we paying you for ? Useless

• 
  Edward Barnett (@BarneeEb) reported 24 minutes ago

  @virginmedia have you now sorted the problem or will the next game be the same? We're paying for a service you're not providing. I assume you'll be compensating accordingly. 2 games, 2 failures. #useless

• 
  Iain Sankey (@IainSankey) reported 24 minutes ago

  @NommeDeTwit @virginmedia They seem to favour new customers, so I expect I'll have to change again in 2 years or threaten to. It's really stupid that companies no longer reward loyalty.

• 
  alex jones (@alex___jones) reported 28 minutes ago

  @virginmedia What’s happening with football on the red button?? Paying for a service I’m not getting 😡

• 
  Derek Halliwell (@TheDemonUK) reported 28 minutes ago

  @virginmedia @Lbriggs88 ...and sent all round the houses including back up emails messages to phones then emails don't arrive. Also when login failed and you try again with the reset password it still doesn't work. You have to clear the cache. Sorry guys, can't be arsed