Virgin Media outages and service status in Kensington, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Paddington, Greater London, Kensington, and Fulham.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  mags (@margarethines1) reported 7 minutes ago from Kensington, England

  @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

• 
  Mo-Mo (@ImaginaryCard) reported 7 minutes ago from Hammersmith, England

  @virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 8 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  reme campos (@remecampos) reported 9 minutes ago from Kensington, England

  @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

• 
  helena (@hdl_dl) reported 12 minutes ago from Kensington, England

  @virginmedia Hi, still with the problem. Broken and distorted image and audio

• 
  William (@wpcastile) reported 14 minutes ago from Paddington, England

  @jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!

• 
  Priya🦋 (@sayitrightltd) reported 16 minutes ago from Kensington, England

  Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

• 
  shoegal (@Marshall5Sharon) reported 23 minutes ago from Kensington, England

  @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

• 
  craig crawford (@craiginmotion) reported 29 minutes ago from Kensington, England

  @virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.

• 
  Gabor (@GaborPfalzer) reported 31 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Antony Patrick Assoc (@antonypatrickuk) reported 31 minutes ago from Hammersmith, England

  @virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice

• 
  reme campos (@remecampos) reported 34 minutes ago from Kensington, England

  @virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing

• 
  Noor (@nooriiiy) reported 37 minutes ago from Paddington, England

  Can @virginmedia WiFi please fix up!! Gave me a right scare

• 
  helena (@hdl_dl) reported 40 minutes ago from Kensington, England

  @virginmedia Hi, I need assistance and I have not been able to contact the service

• 
  Mo-Mo (@ImaginaryCard) reported 42 minutes ago from Hammersmith, England

  @virginmedia it's been 3 hours and we still don't have WiFi. We shouldn't have to wait 48 hours of bad service for a refund when this **** happens every few days 😵#virginmediadown

• 
  Joseph Machta⭐⭐ (@pepemac27) reported 48 minutes ago from Kensington, England

  @virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?

• 
  MarcHayo (@markhayo) reported 50 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  craig crawford (@craiginmotion) reported 55 minutes ago from Kensington, England

  @virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******

• 
  Nizbit LFC* (@nizbit) reported 56 minutes ago from Kensington, England

  @courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect

• 
  Shaz (@Housewife6) reported 57 minutes ago from Hammersmith, England

  @virginmedia Its now been 6 hours and nobody had called me. This is the bad service I am talking about! Its not good enough!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott W L Ford (TICK) (@ScottWLFord) reported 5 minutes ago

  @virginmedia - what are you playing at? My TiVo not working! Intermittence signal problem went on week this week! Now my new 360 thingy remote I got it from start of this week. Only to find out I had to order a 360 box it’ll take a week or so? Had enough now.

• 
  andrea stevenson (@AngeStevenson) reported 5 minutes ago

  @virginmedia hi! I keep getting a message saying to upgrade my virgin box to get sky Atlantic - is it easy to install myself, is it a case of using the same wires as my existing box so a quick change over? Also my internet is often very poor, I assume this won’t affect the box?

• 
  Irvine sparrow (@IrvineSparrow) reported 8 minutes ago

  @virginmedia Just received the email to cancel my contract with @virginmedia so hopefully yes.

• 
  CrankyGeek (@pepetideo) reported 9 minutes ago

  @virginmedia ok... here is some feedback. Fire the person that has thought aquirering new customers is more important than keeping the ones you got and rewarding them. Secondly fire the person that is handeling disconnections. They singlehandely made me a never again costumer. You could not pay me to return

• 
  BH (@Welshyyyyy) reported 10 minutes ago

  @keithapearson @virginmedia Couldn't agree more, awful company to deal with

• 
  b4d 5hark (@b4d5harkgaming) reported 11 minutes ago

  @virginmedia I've lost all my log in details and forgotten passwords etc your staff cant help me thanks for nothing

• 
  Gadge (@gadgetweetin) reported 14 minutes ago

  @virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡

• 
  Andrew palmer (@palmer606) reported 14 minutes ago

  @virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv

• 
  Urban Groove (@Urban__Groove) reported 17 minutes ago

  @virginmedia So you bombarded me with phone calls to upgrade till i had to admit defeat, you told me i have free nextflix premium for a whole year, so i register a netflix account and now your asking me to pay £15.00 to use this service? what an absolute rip off😡 NOT HAPPY!

• 
  CymroGlyn 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🍾♿️ (@cymroglyn) reported 20 minutes ago

  @virginmedia You should be keeping an eye out for this sort of criminal activity, creates profiles for most large UK companies so they can reply to any complaints and get the customer to download software so they can compensation…and rob them. Report them to X