Virgin Media Outage Report in Kensington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kensington come from postal codes W11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, City of London, Harringay, Ealing, London, Wembley, Barking, Hounslow, Hackney, Hammersmith, Enfield Town, Watford, Newham, Paddington and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Wi-fi | |
| City of London |
||
| Harringay |
Internet | |
| Ealing |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
-
Elias Chris Christodoulou
(@Chrisveria) reported
from
Enfield Lock, England
Virgin Media down again 350 meg speed !!! It is never that speed lucky to get 200 rang virgin media and put me on hold for ages.... I give up....
-
Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m extremely disappointed with the service this is why I left or thought I had only to find out my service was never cancelled instead upgraded and I’m still being bill.on the phone now 30mins
-
linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
-
ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia phone line been down since early afternoon, possibly longer. Recording & account message both always saying engineer is on site to fix the problem. I hope that site is Virgin phone line storage as no one has contacted me or turned up to look at this.
-
WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia We are still waiting for the customer service call that was coming at 8am.
-
Matheus na Casa
(@maffff) reported
from
Lambeth, England
@ayyreus @JayyyLFC_ @AllOutTHFC Virgin media just gone down for me...
-
John Pritchard
(@JohnPeeOfficial) reported
from
Merton, England
@virginmedia goes down more than a brothel worker
-
Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia we have been waiting for an engineer to fix broadband all week. Texted you, used online chat, no replies. Please get in touch.
-
WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia If anyone is there, your Kafkaesque hellhole of a website is like the labyrinth in The Shining. It just sending a user back to sign in, even though we are, and that's after thirty minutes trying to change the password. You are abysmal.
-
WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia Also, yesterday you told us that there had been service issues in our postcode since beginning of April. You forgot to mention this when selling a contract to us with allegedly faster speeds, which apparently can't exist.
-
emma may
(@BallardEmmamay) reported
from
Spelthorne District, England
Have you noticed that on this tweet we told @virginmedia there was still an issue and they didn’t even respond! Customer service at its best.
-
WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
Hi @virginmedia. You were meant to phone us at 8am today. Just like your service guy was supposed to turn up 12-4 yesterday, but instead turned up at 7, hadn't been told what the issue was, got aggressive & drove off. You are appalling.
-
Richard Portman
(@richardjportman) reported
from
Eltham, England
Damn it. My @virginmedia broadband connection has seemingly been put on furlough. (Difference being, I’m paying 100% for it).
-
WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia My partner did. Two hours later after the auto response still nothing. Evidently different sections of your company do not talk to each other, your system is broken, and for the amount we spend on broadband it's frankly unacceptable.
-
nyatacinta
(@encipi) reported
from
Hillingdon, England
@virginmedia PLEASE FIX THE CONNECTION
-
Izabel Sequeira
(@kzrdr2) reported
from
Hounslow, England
@virginmedia hello virgin what is wrong with the Wi-fi. It is down.
-
Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m on the phone again let me see what will happen this is disgusting.. I do not want your service as I’ve said previously I changed providers . Disconnect my service NOW..!
-
emma may
(@BallardEmmamay) reported
from
Spelthorne District, England
@avbuss @Ofcom @virginmedia If virgin haven’t fulfilled their end of the contract by providing the full service as promised and repairing any faults I don’t see why he should have to pay his notice period. A contract works both ways it’s clear you have failed this customer just as you are failing myself.
-
Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia what a 🤬cheek 45 mins on the line and you disconnect me DISCONNECT MY SERVICE ASAP . I’m ******* fuming how dare you..! I am no way paying 2 bills for a service that should have been disconnected
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jim
(@jimcallaghan) reported
@virginmedia I work in IT. I know how passwords work. I’m quite fastidious about how I generate and store passwords. I have lots of apps on my phone for different services. Why is your app always the one that has to have a password reset every time I open it? My word it’s crap.
-
Terry Mark Tegg
(@TerryMarkTegg) reported
@virginmedia If only your service team were as keen to contact me as your sales team!
-
Trish Ferguson
(@TrishaM175) reported
Bloody @virginmedia Saturday night, 2 boxes down , no TV, No WIFI. I really am done with this rubbish. Only happy to speak to me if I buy one of their O2 packages. Come and take your stuff out my house ASAP!
-
Megan-Alys🌈🌈
(@megan_orton28) reported
O2 data services are ******* ****, Virgin Media wifi is ******* ****, every time im connected to both nothing works when i connect to just virgin nothing works, when i connect to O2 nothing works, or it works but its very ******* slow, sick of it
-
Simon Singleton
(@simon_singleton) reported
@virginmedia and if there is no known date for this fix, we shall be seeking to end this contract early to ensure we can have working internet at home as this is an unacceptable time for it to be down.
-
M
(@Marco_Azzurri) reported
@virginmedia why is my internet keep cutting out! I beg you fix this asap, it’s been 3 days in row!!! I’ve called the number you have given me and I am still not getting any help on the matter!!!
-
🇬🇧AdrienneB🏴🇪🇺🇺🇦🌈
(@Adrienne65) reported
@virginmedia just realised that @YodelOnline were supposed to deliver my new hub today. Well that never happened!
-
captain.noob
(@realnoobnooby) reported
@virginmedia Ya virgin will take u for a ride right up ur behind, they don’t care about customer they constantly lie and am fed up paying £62 a month only to find out they not full fibre and even worse they actually don’t care they even said to me , I told em listen to calls and they say no
-
RibWakeman
(@RibWakeman) reported
@f1lmer @virginmedia Says every single call centre ever, any time of any day or night. An immediate disclaimer for not employing enough staff and **** service
-
Robert Jack
(@robgeorgejack) reported
@virginmedia It now says 15.45 do you know what the actual problem is