Virgin Media Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Beckenham, Ilford, Enfield Town, Merton, Waltham Forest, City of Westminster, Hammersmith, Paddington, Southwark, Newham, Hackney, Stratford and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Wi-fi | |
| Southall |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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Mo Lishomwa
(@mo_lishomwa) reported
from
Tottenham, England
@virginmedia Apparently there’s no problem....there seldom is according to your service checker.
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
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moneill
(@moneill) reported
from
Camden Town, England
@virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail
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Paulo
(@PauloDisco) reported
from
Stratford, England
@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia your customer service team ARE dreadful 😡🤯
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Chris McCrudden
(@cmccrudden) reported
from
Hackney, England
@GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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David Wright
(@davidoff1706) reported
from
Hillingdon, England
@virginmedia totally appalled by the waiting and the way I’m being treated only want to give my 30 day notice and cancel but no such luck feel stuck with this contract. Customer service is pushy and not bothered if you want to cancel.
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H-Town
(@letsbhavinu) reported
from
Camden Town, England
@virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now
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Tehbaw
(@Rich_Firewall) reported
from
City of London, England
@virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Adam Moore
(@hhukradio) reported
from
Hackney, England
Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK
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H-Town
(@letsbhavinu) reported
from
Hackney, England
@virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Billys
(@B1llysmith) reported
@virginmedia will we be getting any credits for loss of service?
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kathleen reid
(@independencekat) reported
@corky69x @JeanieMclintock @virginmedia Admittedly it is, but when your paying for a service on top of the worst customer service I've ever experienced, it does grate a bit.
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Krissie 🇬🇧 🇪🇺
(@Kiranyek) reported
@virginmedia down again why ?
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Rick Houghton
(@Hortini) reported
@virginmedia Typical of your poor service. 9pm. No #bbcone
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Paul Atkins
(@PaulAtk68878320) reported
@virginmedia @duffett_claire Mine are with the catchup service and on demand and apps
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Jazz🐰🐰 - SUPPORT @Dogs 4 Rescue #dogs4rescue
(@JazzLorac) reported
@virginmedia My TiVo box can't communicate with virginmedia and neither can I! Can't speak to anyone on the phone as it's just a recorded message that I keep getting! How does that help me??!
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Kathy Miller
(@KathyMi25429227) reported
@virginmedia NO COMMUNICATION...is it my tivo box not working or is it Virgin media... v v annoyed..people will leave you in droves unless you up your game... cannot talk to real person..infuriating
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Podycust Blog
(@PodycustBlog) reported
I find it annoying when people say there WiFi is down when that actually mean their internet isn’t working WiFi and internet connection are totally different lol #virginmedia #geeky #geek
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Des yeux en ligne
(@justwatching87) reported
@elizad1975 @virginmedia Doesnt require a dish but does need broadband - which went down yesterday for many Sky customers....so no Sky Glass :) grass is greener and all that.....
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Sinéad
(@sineaddaines) reported
@virginmedia @thefierychef There are issues with the internet service which has been clearly communicated to you by a good number of customers. Please acknowledge!! @virginmedia