Virgin Media Outage Report in Kensington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, Hackney, Ilford, Watford, Hammersmith, Paddington, Tower Hamlets, City of Westminster, Wembley, Camden Town, City of London, Barnet and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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James Brown
(@JammieBun) reported
from
Enfield, England
@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
Blackheath, England
Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Camden, England
@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shel Bowden
(@ShelBowden) reported
@virginmedia I have checked on the status checker and it says no issues
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Jonathan Ward
(@jaward916) reported
@virginmedia The forced reset of this setting (and only this setting, others have stayed configured how I want them) has exacerbated the issue with the internet in the house, as devices don't know which device to connect to and so constantly reconnecting.
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KingWICK3D
(@1stKingWICK3D) reported
Internet down again!! 🤯😩 There’s some problem with it almost every day. @virginmedia worst company ever. Can’t wait for the contract to run down and get another provider. £63/month for it. Should be a crime. 💩👎🏻🚫
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Jonathan Ward
(@jaward916) reported
@virginmedia Network dropped, wired and wifi, box flashing green, TV was fine. 10 mins after came back patchy - didn't reboot just left it to see what happened, then up and down for the next hour or so. Is currently "up" but the box has had wifi settings switched back on remotely, not by us.
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Kevin Plummer
(@plummerkevin1) reported
from
Richmond, England
@martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.
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p d
(@PETERDFF) reported
@virginmedia Once again bank holiday weekend and no service .
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Maria Ralph
(@miaoliviar15) reported
@virginmedia Its still down and after the updated fix time, when will it be fixed
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The Livest One
(@one_livest) reported
@profKayW @virginmedia The broadband and telephone is down in NW6 and they have no idea when it's going to come back on. Wish they would just come out with it and say that instead of posting these nonsensical tweets that have NOTHING to do with what you are asking.
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Steelo
(@SteeloPlays) reported
@jaward916 @virginmedia You on a rolling contract mate? If you are the least you need to do is call, threaten to cancel, speak to retentions or the 'loyalty' team and get yourself a new contract
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Dale Wilkins
(@realmisterwilks) reported
@virginmedia how long do people in NG16 area need to wait to get phone and broadband back on? It’s month end and we can’t do payroll etc as we can’t connect to our online systems. No compensation unless down for 2 days. Great on a bank holiday weekend when we need to pay people.