Virgin Media outages and service status in Kensington, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, and Greater London.

City	Problem Type	Report Time
Hammersmith	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  赤羽マイク (@maiku_akahane) reported 3 minutes ago from Kensington, England

  I feel down as my @virginmedia internet.

• 
  Rashid Iqbal ☔ (@Rashidfreed) reported 9 minutes ago from Kensington, England

  @Rhodri_H_Davies @virginmedia It's #virginontheridiculous that @virginmedia have had the same lame excuse for their 'temporary', nightmarish wait times on their 'helpline' for 12 months now Who else gets the dropped calls as soon as you mention a bad broadband connection? Were trying to #homeschool here!

• 
  Antony Patrick Assoc (@antonypatrickuk) reported 12 minutes ago from Hammersmith, England

  @virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money

• 
  MIKA SIMMONS (@MissMikaSimmons) reported 13 minutes ago from Kensington, England

  @virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?

• 
  craig crawford (@craiginmotion) reported 13 minutes ago from Kensington, England

  @virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya

• 
  helena (@hdl_dl) reported 15 minutes ago from Kensington, England

  @virginmedia Still with the problem, no answer

• 
  Robbie_Spice (@RobbieSpice89) reported 16 minutes ago from Paddington, England

  So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

• 
  Edward Baran (@edward_baran) reported 20 minutes ago from Kensington, England

  Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia

• 
  MoMo (@ImaginaryCard) reported 22 minutes ago from Hammersmith, England

  @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

• 
  Edward Baran (@edward_baran) reported 24 minutes ago from Kensington, England

  @AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown

• 
  Duarte Mendonça (@DuarteMendonca) reported 25 minutes ago from Hammersmith, England

  @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

• 
  craig crawford (@craiginmotion) reported 26 minutes ago from Kensington, England

  @virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.

• 
  Edward Baran (@edward_baran) reported 26 minutes ago from Kensington, England

  Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia

• 
  Hadi Taheri (@persianuk2017) reported 38 minutes ago from Kensington, England

  @virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.

• 
  Cordell Campbell (@cordellcampbell) reported 39 minutes ago from Kensington, England

  @virginmedia outage in Kensington....again.

• 
  MoMo (@ImaginaryCard) reported 45 minutes ago from Hammersmith, England

  The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

• 
  Alessandro Ferrara (@iamAleFerrara) reported 48 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  Milesfiles (@MilesMalaya) reported 52 minutes ago from Hammersmith, England

  @virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.

• 
  Asad Moghal (@AsadMoghal) reported 55 minutes ago from Kensington, England

  Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?

• 
  Jack Elkes (@JakElkes) reported 58 minutes ago from Hammersmith, England

  @virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Duley American voiceover person (@Americanvoiceo1) reported 7 minutes ago

  @virginmedia STILL! Service completely out! No explanation (although app says 'everything is fine') It's deceiving info. No BB OR phone/TV. CAN'T ring customer service-at all. Now, my life's mission is to escalate w/CISAS as #Virginmedia is costing me financially/professionally.

• 
  Thomas Reid 🦊 (@86treid) reported 8 minutes ago

  @virginmedia yet again, sky sports red button games not working.

• 
  Neil is an adult human male homosexual (@nlpedwards) reported 9 minutes ago

  Hi @virginmedia… are there any issues with broadband in TW2… box keeps resetting

• 
  MrBazza 🎬 (@MrBazza) reported 11 minutes ago

  @O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 18 minutes ago

  @Ochai_Muse Virgin media issue

• 
  Luis Alvarez (@alvarezluisf) reported 19 minutes ago

  Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

• 
  Teds (@Tedtalks13) reported 23 minutes ago

  @SecGenNATO in these @s that aren’t to be declared in another function. 1. What date did that energy firm sign a declaration that has specific requirements to be a NATO partner 2. What date did the cpr 7 become crown stamped sealed. 3. What dates did the directors change in uk versus eu main AGM board I have a list of merger acquisitions across uk in the pensions, insurances (including my business insurance tapped up of falcon yet the banking direct into HCC international that remained in place all through partial legal drafting while the initial public sector money was positioned for the demo of my software prototype The banks tsb no reason in their divorce with Lloyd’s; Lloyd’s business 2017 not notifying closure of account; of three partnership managers inside the bank of three different companies; my start up handed defined beyond the “risk assessment of the innovation. Partnering to further develop on the point of rejecting 100k of additional public sector money” (I rejected with ******* good reason) 2017/2018 there was a positioning error and error transfer of Lower court into not civil was positioned for intellectual court. 2018 had discussion re moving the asset of the house I rented (that had first entry in March 2015 while I was in cork for three days and my tsb banking removed off my desk in how I visually place materials in what is suppose to of been a secure save private letting). My dog was safe that short period as it was with a female and her dog. IN THAT period I was in business courts Northampton on written using Supreme Court high seat colour and symbols on documents; more than 13 case numbers (while others thought I was in some kind of gym bet! Get a life idiots) In that period I had also processed beyond the origin start of the system restructure; before I changed from virgin media WiFi domestic to ee business broadband; The click on inotes of the demo was clicked on the iPhone 6 that became a dispute in the old bullring of apple upstairs and VM downstairs where I asked for them to collect the phone after apple technical stated the cloud photos had been breached; (deleting the beginning of my work and my personal pictures of my not a pet.) apple Provided myself a new phone based on that. I then purchased an iPhone OFF AMAZON; where the ip of that and serial is on the box. these boxes and phones have gone missing however the iCloud records all that;; including the signalling through VM platforms (that lease from Bt ) ee platforms ( that became owned byBT and not a matter of bribery to use “all claims) and then the BT business that I kept running post eviction for the reason of security before they developed after many emails And calls from me (sound headset ) the vulnerable protection function they have developed. In these is another service level agreements that’s appearing in text words in NhS and charity banners. I recieved an email recent from NatWest claiming on the 1st of October 2026 to the October of 2025 that they can close an account if they choose fo no reason; Within these dates is Covid two credit ref agencies and three brokerage platforms Pre being procured into the comp house and dwp integration of proof and verifications. In all this period there is no social life, yet a lot of documents wrote and attachments in emails. I am aware that in uk some platforms that claim to contact manage can clone a companies email or persons and respond while the origin never receives the origin; I am being beyond mentally abused over the efficiency in the reason of enhanced . I have a legal right to be recompensed to live in a hotel be near my doctors and do small amounts that become and can become global work tasks What’s the issue; as the local aspect caused damages for everyone a small handle of people

• 
  The Phantom (@Th33illuminati) reported 24 minutes ago

  Then Virgin Media turns ya internet of 3 weeks in when you’ve paid every month for a month but their inadequate foreign staff STILL can’t get the direct debit date correct YOU ******* AIR BALLOON FLYER ***** **** FIX UP YH

• 
  The Navigator (@Navigator429) reported 25 minutes ago

  @virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldn’t hold an active account for me if I’m not a live customer.

• 
  The Phantom (@Th33illuminati) reported 27 minutes ago

  **** @virginmedia I’m done with this service inadequately repetitive unrealisable unreliable *****