Virgin Media

Virgin Media Outage Report in Kensington, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kensington, Greater London, England 03/06/2026 15:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Borehamwood, London, City of Westminster, Newham, Southwark, Hackney, Waltham Forest, Ilford, Croydon, Islington, City of London, Barnet, Kingston upon Thames, Camden Town and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomBorehamwood Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomNewham Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • ShelleyFacius Shelley (Facius) Stuart (@ShelleyFacius) reported from London, England

    Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right

  • benjywenjy6 Benj 🌹 (@benjywenjy6) reported from Camberwell, England

    @virginmedia our internet is down for the third time in a week, sort it out!

  • ShieldWallCybe1 ShieldWall Cybersecurity (@ShieldWallCybe1) reported from West Molesey, England

    @virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?

  • clarejelli clare ellison (@clarejelli) reported from Merton, England

    @virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet

  • gorfmanrob Rob Large (@gorfmanrob) reported from Merton, England

    @virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.

  • REHerrera Ralph E. Herrera (@REHerrera) reported from Kensington, England

    @virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia

  • paulclements paul clements (@paulclements) reported from Stratford, England

    So my Virgin Media’s gone down again...

  • RuthTongueBites Ruth Tongue (@RuthTongueBites) reported from London, England

    @virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?

  • HannahMarmion Hannah Marmion (@HannahMarmion) reported from Walthamstow, England

    @virginmedia our internet connection has been down for over 12 hours. We’ve tried all the troubleshooting but still nothing. Trying to contact your customer services but no way of getting through. Please help.

  • MattSav7 Matt (@MattSav7) reported from Tottenham, England

    @virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?

  • carolhegs Cazza (@carolhegs) reported from Eltham, England

    OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia down for the third time today. Why am I paying for this?

  • mrgeemore Gee Darguzas (@mrgeemore) reported from London, England

    I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia

  • lisacoia Lisa Coia (@lisacoia) reported from Hackney, England

    @Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day

  • Harley7s Toby Harley (@Harley7s) reported from Tottenham, England

    @virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back

  • gorfmanrob Rob Large (@gorfmanrob) reported from Merton, England

    @virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rattleheaduk Rattlehead 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@rattleheaduk) reported

    @AdamCoakley7 @jasonkneen @virginmedia Very weird outage. I can’t load Twatter or watch the news. Meanwhile, kids are upstairs on Youtube 🤷🏼

  • Angiet141 Angie 🌹 (@Angiet141) reported

    @virginmedia down again ch43 area

  • LSBULibrary LSBU Library & Student IT Support (@LSBULibrary) reported

    @virginmedia cannot login to or connect to my virgin media online via mobile and have no internet. Is the website down too? Crystal Palace/Gipsy Hill

  • whu32 Wayne (@whu32) reported

    @entrustTMF @virginmedia Hi entrust, Yep mine is down aswell, twitter saying its down all over the country. Strange thing is Branson's Virgin filed for bankruptcy in US yesterday, what a coincidence 🤔

  • that_smyname That'smyname (@that_smyname) reported

    @virginmedia What is going on with the service? Internet keeps dropping off intermittently and has been for months, customer service unreachable. My direct debit payments are the only thing consistent.

  • RealishRacing RealishRacing (@RealishRacing) reported

    @OJayHealth @virginmedia Their service has been broken for over 6 hours now, countrywide

  • trim_dj Trim_dj (@trim_dj) reported

    Mine has just come back up, just did a speed test too @virginmedia what was the issue.. reporting from surrey

  • yasminecamilla Yasmine | UGC Content Creator 📍London (@yasminecamilla) reported

    @emmalunn @virginmedia Virgin mobile was also down for a long period during the night. They’ll just say there’s no issues like they usually do 🙄

  • jamesdgreen02 jamesdgreen (@jamesdgreen02) reported

    @virginmedia can you update me on whats going on with broadband in MK401JH. Lost all services including phone service atm internet still down and tried doing a service status but can’t connect to your server even on phone data.

  • Wisteri08637352 Aarya (@Wisteri08637352) reported

    @virginmedia absolute ******* joke of a company. The audacity of putting prices up while near enough the whole country just sat through a 5 hour outage. Thank god I'm not with you much longer, you ******* scam artists.