Virgin Media outages and service status in Kensington, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Paddington, Greater London, Kensington, and Fulham.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
Hammersmith	Internet	3 hours ago
Hammersmith	Total Blackout	5 hours ago
Hammersmith	Internet	8 hours ago
Hammersmith	Wi-fi	18 hours ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  Wolé Adesemoye (@WoleAdesemoye) reported 1 minute ago from Hammersmith, England

  @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

• 
  Gabor (@GaborPfalzer) reported 3 minutes ago from Kensington, England

  @atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.

• 
  Muloongo Muchelemba (@muloongo) reported 12 minutes ago from Kensington, England

  @virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia

• 
  Jack Elkes (@JakElkes) reported 13 minutes ago from Hammersmith, England

  @virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....

• 
  reme campos (@remecampos) reported 24 minutes ago from Kensington, England

  @virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing

• 
  Ralph E. Herrera (@REHerrera) reported 26 minutes ago from Kensington, England

  @virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia

• 
  MOMO (@ImaginaryCard) reported 27 minutes ago from Hammersmith, England

  @virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 30 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported 33 minutes ago from Kensington, England

  They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes

• 
  mags (@margarethines1) reported 33 minutes ago from Kensington, England

  @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

• 
  Gabor (@GaborPfalzer) reported 37 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  CALUM GRAY (@Jo_The_Waiter) reported 38 minutes ago from Hammersmith, England

  @virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing

• 
  赤羽マイク (@maiku_akahane) reported 38 minutes ago from Kensington, England

  I feel down as my @virginmedia internet.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 38 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 41 minutes ago from Paddington, England

  Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

• 
  Edward Baran (@edward_baran) reported 50 minutes ago from Kensington, England

  @AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown

• 
  Bartosz Zakrzewski (@barfolo1979) reported 50 minutes ago from Hammersmith, England

  @virginmedia @mrslooker Problem continues at E15 2BT. Any advice??

• 
  Edward Baran (@edward_baran) reported 50 minutes ago from Kensington, England

  Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia

• 
  Kitty Poole (@KittyPoole) reported 52 minutes ago from Kensington, England

  @virginmedia internet has been disconnected (for 2 weeks) Impossible to get help via cust svcs as for some reason they don’t understand the situation. Help!

• 
  Gabriela Lungu (@GabrielaLungu) reported 53 minutes ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Pitts (@briavelsjon) reported 5 minutes ago

  @mandychoccy @virginmedia Sounds potentially like a comprehensive set of fixes. Ideal solution is to have a tech onsite when you have the problem. Easier said than done, though.

• 
  Fpity (@Fpityyyy) reported 6 minutes ago

  @virginmedia shut up all ur gonna do is boost my signal in reality it does fck all

• 
  Coffinsandme 击🦇🐀 (@mandychoccy) reported 6 minutes ago

  @virginmedia Yet again having issues with pixelation and signal. This has now been going on for 2 years. 4 box changes, all new wiring in and out, 2x new hubs, new cables to main cab, main cab supposedly cleaned up, other local ex users disconnected from cab. I am so frustrated.

• 
  Donna Tudor (@donna2904) reported 7 minutes ago

  @keithapearson @virginmedia Couldn’t agree more. I’ve spent roughly 6 hours on chat talking to foreign robots and got nowhere. They should be fined for not having a uk call centre. I’ve gave my 30 days notice after 19 years as a customer. They’re a disgrace.

• 
  AdamB® (@OfficialAdamB) reported 9 minutes ago

  @mobily_uk @virginmedia You get a better deal when u 1st joined then after your in there trap u get shafted, price rise, price rise until u ring them then it drops. Then rinse and repeat. Same ****.

• 
  Gadge (@gadgetweetin) reported 10 minutes ago

  @virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡

• 
  AL.Crew (@al_crew) reported 11 minutes ago

  .@virginmedia your award winning broadband in area 06 has not been working since 3rd April... Intermittent signal in your area, 12 hours of broadband & no wifi for 2 weeks is not acceptable, you should be paying compensation for loss of service! #virginmedia

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿D¥MORE🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@dymore9) reported 11 minutes ago

  @KarlRedman13 @DaytrippingRed virgin media sucks ***

• 
  Urm (@erm2urm) reported 12 minutes ago

  @virginmedia is there a problem with your login today? I've been to get into my account for hours without any luck?

• 
  Shaun (@oliverjames77) reported 12 minutes ago

  @virginmedia good morning I hope you can help I have received a letter stating I owe £90 For equipment I returned, I Was told to return box and remote, can someone explain what is needed as I cancelled my contract and thought all was concluded … thanks