Virgin Media outages and service status in Kensington, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kensington, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	2 minutes ago
Hammersmith	Internet	2 hours ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  Noor (@nooriiiy) reported 3 minutes ago from Paddington, England

  Can @virginmedia WiFi please fix up!! Gave me a right scare

• 
  Priya🦋 (@sayitrightltd) reported 6 minutes ago from Kensington, England

  Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

• 
  Adrian Malaiet (@malaiet) reported 6 minutes ago from Hammersmith, England

  @virginmedia worst internet provider in UK, appalling service

• 
  Shaz (@Housewife6) reported 6 minutes ago from Hammersmith, England

  @virginmedia I have made a formal complaint and i already have the connect app, it does not help me!

• 
  reme campos (@remecampos) reported 9 minutes ago from Kensington, England

  @virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working

• 
  Fred D (@CorpFred) reported 10 minutes ago from Kensington, England

  @birh_trx @virginmedia Yes it is down

• 
  reme campos (@remecampos) reported 18 minutes ago from Kensington, England

  @virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11

• 
  Ralph E. Herrera (@REHerrera) reported 24 minutes ago from Kensington, England

  @virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia

• 
  Asad Moghal (@AsadMoghal) reported 29 minutes ago from Kensington, England

  Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?

• 
  Niamh Wimperis (@WimperisDesigns) reported 33 minutes ago from Hammersmith, England

  @virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.

• 
  Wolé Adesemoye (@WoleAdesemoye) reported 34 minutes ago from Hammersmith, England

  @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

• 
  reme campos (@remecampos) reported 38 minutes ago from Kensington, England

  @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

• 
  helena (@hdl_dl) reported 39 minutes ago from Kensington, England

  @virginmedia how long is tv and broadband going to be down today in the Kensington area?

• 
  VM (@BowTieMendoza) reported 42 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Shaz (@Housewife6) reported 45 minutes ago from Hammersmith, England

  @virginmedia i have been trying to get my Broadband issues fixed for months and now twice i have received no call backs as promised. I called and have just been on hold for over 1 hour and then you hung up on me! 😡😡😡😡

• 
  MoMo (@ImaginaryCard) reported 52 minutes ago from Hammersmith, England

  Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now

• 
  Asad Moghal (@AsadMoghal) reported 53 minutes ago from Kensington, England

  @virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response

• 
  Jack Elkes (@JakElkes) reported 56 minutes ago from Hammersmith, England

  @virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....

• 
  Edward Baran (@edward_baran) reported 57 minutes ago from Kensington, England

  Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia

• 
  Mo-Mo (@ImaginaryCard) reported 57 minutes ago from Hammersmith, England

  @virginmedia it's been 3 hours and we still don't have WiFi. We shouldn't have to wait 48 hours of bad service for a refund when this **** happens every few days 😵#virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  👑 NG Football 👑 (@Bigdeano88) reported 6 minutes ago

  Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia

• 
  James (Jim) Naismith (@JHNaismith) reported 14 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 15 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Wolf Matt (@WolfMatt1987) reported 16 minutes ago

  After trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on

• 
  meg (@MeganJuliaaa_) reported 18 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

• 
  Kevin B (@kevgasandhtg) reported 20 minutes ago

  @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

• 
  Damian Hastie (@DamianHastie) reported 23 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Ed Jones (@edujones14) reported 24 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

• 
  Andy Cave (@Andycave) reported 25 minutes ago

  @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

• 
  GamerStyle1980 (@GamerStyle1980) reported 28 minutes ago

  @seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god