Virgin Media outages and service status in Kensington, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kensington, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (71%)
- E-mail (14%)
- Wi-fi (14%)
The latest reports from users having issues in Kensington come from postal codes W8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kensington, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Ilford, Watford, Wembley, Poplar, Hackney, Croydon, City of London, Barnet, Hammersmith, Southwark, Newham, Wandsworth, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 6 hours ago |
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London
|
Internet | 7 hours ago |
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London
|
Internet | 7 hours ago |
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London
|
Internet | 8 hours ago |
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City of Westminster
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Internet | 8 hours ago |
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London
|
Internet | 10 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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cat lady🔶️🕷 #Support3Rs #Revoke,Remain,Rebuild (@MillsRyder) reported from Kingston upon Thames, England@virginmedia use terrestrial TV SERVICE if you can. Bypass the box.
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Jon Ellacott (@jonellacottCPFC) reported from Croydon, England@ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.
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Ladakovich. (@ladakovich) reported from Richmond, England@Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((
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Rachel Major (@RachMajor) reported from Kingston upon Thames, EnglandI swear my virgin media is cursed. Ever since they rang me up and convinced me to change my package to include sky sports it’s been broken every time I’ve wanted to watch a game. 😩 just hung up after waiting on the helpline for over 30 minutes with no response
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alan brown (@alansbrown) reported from Hackney, England@virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(
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Hayley (@Misshayley_1) reported from Kingston upon Thames, EnglandAnyone else experiencing problems with @virginmedia 😡 #PoorService
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Neil Edwards (@nlpedwards) reported from Richmond, EnglandOh look @virginmedia have delivered a crap service all afternoon... shan’t be renewing when contract ends. Terrible service, terrible customer service.
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JSK1 (@skoney_girl) reported from Merton, England@Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.
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Nick (@NickO_L1805) reported from Richmond, England@MurlocPhil @mainlymono @virginmedia I can cope with the outage (VM mega-fast WiFi still fine so laptop hooked up to TV), it’s the inability to get any sort of response or information from @virginmedia that bugs me. Just an update via tweet, or even just a voice mail message when you ring them, would suffice.
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Alan Wilton (@Alanpw1955) reported from London, England@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Billy Davies (@billydavies07) reported from Croydon, England@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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DickDunford (@DickDunford) reported from Kingston upon Thames, England@virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on
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Chris (@HWick_Bluenose) reported from Richmond, England@virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.
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DickDunford (@DickDunford) reported from Kingston upon Thames, England@virginmedia @beck9965 No TV and your service says there’s no issue. Can’t access app, desktop and you don’t answer the phone. Poor.
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Nicola Arnold (@njanea) reported from Richmond, England@virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!
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Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England@JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x
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Mrs R (@KateRenton) reported from Merton, England@virginmedia would love to watch this but you cannot provide the service that we pay for.
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Hayley (@Misshayley_1) reported from Kingston upon Thames, England@virginmedia not satisfied with what’s going on with the service today. I’m paying to watch a blank screen! Great. #VirginMedia #NotHappy
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Dave (@BigadeeDave) reported from Richmond, England@deborahnorton1 @virginmedia Not working on Tw11 either, only just got over the battle of getting a credit on our bill when It went up the creek b4 xmas 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Girish Kamath (@rhoadster91) reported@virginmedia @virginmedia I just got another email saying that my bill has increased (looks like it wasn't sent in error after all) and customer care is not able to bring back my old plan. Will I be forced to pay £14 extra every month now?
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Richard Findlay 🏴🇪🇺🏳️🌈 (@RichardFindlay) reported@virginmedia I take it there is a broadband issue in EH3 - modem has flashing green light and all self help is future
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vorloix (@vorloix) reported@virginmedia fix your terrible internet I can’t even use my TVobox let alone my internet it has been down now since 10 am ….
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Em (@uhoohhstinky) reported@nickjdgilbert @virginmedia Couldn't have put it better myself. 5 hours of Ed Sheeran and being randomly hung up on for what should be a very simple fix.
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Roh the boat (@iamroh_) reported@virginmedia The WiFi in my house has been dropping out and disconnecting for 2 months. 1st time I called was told wait 24 hours for it to be fixed remotely, no change. 2nd time the person told me she can't see any issues her end, and I should just connect the box via ethernet cable
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Stephen Hampson (@StephenHampson) reported@virginmedia Internet gone off again. Not connected and times when it is, states poor quality. Is this justification for a significant price increase? With the new hub by the way. Should ask for compensation from my mobile data usage.
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maggyjeffkins (@maggy_jeffkins) reported@virginmedia Before it was saying we had a broadband problem which you were aware of and it would be sorted by 19-40 now that’s past it’s saying there is no problem with broadband test hub we’ve turned that off and back on but nothing
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NobodyIsPerfect (@Nobody31081993) reported@virginmedia Perhaps Virgin could call us!!! 3 + decades as a customer, since *NTL days *original able company for the youngsters!
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Em (@uhoohhstinky) reported@virginmedia My issue probably doesn't matter now as I have been informed through your forums that despite being a student in a house share, there's nothing I can do to transfer my account to someone not being forced out of the property before the minimum period is up. :)
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Amy L (@amyjolll) reported@virginmedia I've heard nothing from Virgin - I've called multiple times but just get sent a SMS with a link to check my broadband status. Haven't been able to get hold of a customer service agent yet.