Virgin Media

Virgin Media Outage Report in Loughton, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughton, Essex, England 04/19/2024 17:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Loughton, Essex, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Tottenham, Islington, Holborn, Tower Hamlets, Harringay, London, City of Westminster, Finchley, Paddington, Hackney, Newham, Belsize Park, Hampstead and Wood Green.

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City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomEnfield Town Wi-fi
United KingdomTottenham TV
United KingdomIslington Internet
United KingdomHolborn Total Blackout
United KingdomTower Hamlets Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughton, England

Latest outage, problems and issue reports in Loughton and nearby locations:

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia Can I exchange my useless Hub3 for a new Hub4 please? So I can have broadband that doesn’t drop out every few minutes. #help #WiFiWilderness

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Hi, I need assistance and I have not been able to contact the service

  • AlanFage Alan (@AlanFage) reported from Harlow, England

    @virginmedia as per your instructions contacted customer services. Still no resolution with loss of random internet connection, what a joke. As long as only one of us at home uses the broadband at any one time, we should be ok!!!

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    @virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.

  • MarkChoueke Mark Choueke (@MarkChoueke) reported from Enfield Lock, England

    @virginmedia Ironically, one of the zoom meetings I’ve had to postpone due to a lack of warning about my @virginmedia WiFi going down for the day, was an interview with one of your own directors for a client. I can’t express how bad you’ve made me look today. Happy to talk when you’re ready.

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?

  • yusTHFC YUS (@yusTHFC) reported from Walthamstow, England

    @virginmedia TV and broadband both down missing the @NFL and gona have to watch the @SpursOfficial game on my phone... what a day for it to happen

  • GreenParr Aaron Parr (@GreenParr) reported from Hackney, England

    @virginmedia It’s been every week since March but never for over 24 hours at a time. I’ve booked and cancelled engineers multiple times because I can’t risk losing my hub for repair

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!

  • Solummm Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia my area EN80QB internet js extremely unstable lots of reports from my local area on hr website cba I fix this

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.

  • Solummm Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia internet is incredibly slow and unstable in Hertfordshire, England any news on when it will be fixed seen lots of reports on ur down website

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work

  • MarkChoueke Mark Choueke (@MarkChoueke) reported from Enfield Lock, England

    @virginmedia Hi @virginmedia, who said anything about leaving? I haven’t gone there yet. I’ve asked for a discount for lack of service and to have a proper discussion about losses. I’m self employed and working from home. I’m looking for some of that customer-centricity stuff.

  • globalbribri Brigitte RicouBellan (@globalbribri) reported from Paddington, England

    Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    Great. @virginmedia ‘Improving service in my area’ by cutting broadband signal without notice. Makes working from home near impossible. Awful company.

  • MarkChoueke Mark Choueke (@MarkChoueke) reported from Enfield Lock, England

    Was there not some way you could have enabled us to plan ahead with a warning you were going to do whatever it is you’re doing? It took me calling your phone-bot to find out. I trust loss of service and inconvenience will be reflected in this month’s @virginmedia bill? RSVP

  • Solummm Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia Not in my area no but I done internet speed tests on 3 different computers and it came out as 0.17 download speed when I’m paying for 100+ also getting awful long spikes

  • claire_vale Claire Vale (@claire_vale) reported from Enfield Lock, England

    @virginmedia I’ve run the test and it says there is no issue?

  • AshleyRix1 Rixy (@AshleyRix1) reported from London, England

    @virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mitchow92 Mitchell Wilson (@mitchow92) reported

    @virginmedia Told because I have some service I still have to pay full price? Don’t feel that is very fair….

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • brendan_furey Brendan furey 🇾🇪👹 (@brendan_furey) reported

    @virginmedia Still no broadband… promised it would be back on today yesterday and the day before and still nothing. Absolute joke service

  • scribblercat Catherine Philp (@scribblercat) reported

    @virginmedia Unfortunately I was on a plane to Kabul where the internet is actually better. If the webchat will get me reimbursed and release me from my contract without penalty, I’m up for it. In meantime I’ll be counting down the days til it ends

  • azd_lowry Andy Lowry (@azd_lowry) reported

    @virginmedia This policy of disconnecting and then demanding payment is more akin to gangsters doing a protection racket than a isp. You've turned a 15 year virgin media fan into someone who will never return to you in the space of a few hours. That, at least, is impressive work.

  • WildHeart3000 Wild Heart (@WildHeart3000) reported

    @virginmedia The receptionist said that someone else is having the same issue

  • Julesy83 Jules Slater (@Julesy83) reported

    @virginmedia Thank you. Called and no resolution to the issue other than 'slow speed'. I work from home and no support. Awful, awful, awful!

  • princesstt51 princesstt5 (@princesstt51) reported

    @virginmedia We live 200 miles apart which compounds the issue - I appreciate your help however I think the withdrawal of the offer and the attempts to oversell has made us both realise we need to look elsewhere - Ty

  • willevaporate Will Gregg (@willevaporate) reported

    @virginmedia Updated to 4.05pm tomorrow, but I've still had no information on what the reason for this outage is. Surely you should provide details as to why there is no service for an extended period of time?

  • teaandabikkie Children Need Safeguarding (@teaandabikkie) reported

    @scribblercat @virginmedia That's exactly how I felt about Virgin's service. Never again.