Virgin Media Outage Report in Loughton, Essex, England
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The latest reports from users having issues in Loughton come from postal codes IG10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Loughton, Essex, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Enfield Town, Harlow, Waltham Forest, Newham, Barking, Ilford, Waltham Cross, City of Westminster, Hampstead, Harringay, Paddington, Poplar and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Enfield Town |
TV | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Loughton, England
Latest outage, problems and issue reports in Loughton and nearby locations:
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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mrsbobie
(@lynners2) reported
from
Camden Town, England
@Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre
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Gary Brian Smith
(@MrGarySmith) reported
from
City of London, England
F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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Leigh Van Bryan
(@LeighBryan) reported
from
Camden Town, England
@KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video
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Sharron O'Connell
(@heysharron) reported
from
Hackney, England
@virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
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Kane Huxley
(@IAmKaneHuxley) reported
from
Enfield Lock, England
@virginmedia out the number that we had been calling from the start and so after all that we were back to square 1 explained our issue once again for the third time. the new woman who answered was very blunt but she did move our delivery date to an earlier time which is all we wanted
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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Kane Huxley
(@IAmKaneHuxley) reported
from
Enfield Lock, England
@virginmedia we’re uni students who need wifi to do our work, when we called the first person completely disregarded our complaint as when we finished explaining our issue he told us he was putting us on hold when in fact he transferred us to a new person. Then vin / victor spent 45 mins on..
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel
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Janine
(@JanineAdelman) reported
from
Barnet, England
@virginmedia I cannot get back to 'my shows' on box 1 having tried to connect to box 2 which l no longer wish to connect with and I can't get out of it, please help
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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Kane Huxley
(@IAmKaneHuxley) reported
from
Enfield Lock, England
@virginmedia twice. without us knowing he made us another account with virgin for the WRONG address which has now caused them to have their wifi cancelled due to his mistake! he then told us to call a specific number to get through to someone who will in fact help us but he ended up reading-
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Lauren © 💅🏼
(@Laurencrabs) reported
from
Barnet, England
@virginmedia Thanks for your reply, I got through in the end. Was calling regarding poor WiFi coverage in my flat, and the more pressing matter of our internet being down for over 24 hours - engineer booked for Friday but not an ideal experience so far with this broadband!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Bentos
(@baldydrawnboy77) reported
@ShockLad @virginmedia Same issue here. Usually starts late afternoon and continues into the evening. Terrible service.
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Emma Swinton
(@Emma_Swinton) reported
@virginmedia @_alicebeer Things I’ve learned this evening after 2.5hrs on phone to Virgin Media. A. I’ve been lied to, B. Resolution date possibly 6 Feb (not guaranteed) C. Technician should never have been auto cancelled as doesn’t appear anyone’s working on a fix for outage
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otterman62
(@otterman62) reported
@virginmedia how do you justify a price rise of >25% on my monthly bill? are you actively trying to get rid of me as a customer?
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Josh Stankler
(@joshstankler) reported
@virginmedia I see. The channel up/down button doesn't click down any more. How do I get a better condition remote sent to me please? Don't mind sending both of these back to you...
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Andy Puttock
(@andy_puttock) reported
@virginmedia No you said "If after one has been installed there are still WifI problems we can send an additional pod". Well we already know there will be problems that's why I need 3 again! Why can't you reactivate the 3 have rather than sending (individually again)?
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B Rishworth
(@DrRishworth) reported
@virginmedia Well as soon as I can be I will be sadly switching as I have just gone round in circles with customer services.
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anne gibney
(@annegibney48) reported
@virginmedia TiVo. I can't find out which type from my account online which is very poor.
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Donna
(@Petesdragon13) reported
@virginmedia When will Virgin Media start rewarding loyal customers ? There are not many who have been loyal for over 30 years ! Bills still increase and no respect for loyalty when you try to keep them down and have to take smaller deals. Disappointing ! Time to change I think !
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Jason Haus
(@Jclay95) reported
@virginmedia on a 2 week cooling off period... will be cancelling as Internet shocking again.. GL2 4DS area now says there's issues, explain?
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Ray Bentos
(@baldydrawnboy77) reported
@virginmedia broadband down again. On/off every few hours for 2 weeks now. Can't wait for my contract to end and be done and swap for something more reliable. Already had to buy a separate router. The only thing that works is the landline, which I haven't used for years!