Virgin Media Outage Report in Loughton, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughton, Essex, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hackney, City of Westminster, Hampstead, Ilford, Greater London, Camden Town, Enfield Town, Paddington, Poplar, Harringay, Newham, Hertford and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| London |
Internet | |
| City of London |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Loughton, England
Latest outage, problems and issue reports in Loughton and nearby locations:
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Nicola Slyper
(@nixearle) reported
from
London, England
@virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia absolutely shocking service for my parents again from virgin
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Adam Morris
(@adammorris101) reported
from
Camden Town, England
@virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet
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Laurence Grinyer 🇪🇺🏳️🌈
(@laurencegrinyer) reported
from
Camberwell, England
@Luciaroperez @virginmedia A looooong hold (and lots of online dead ends) but lovely people on the phone - as is always the case with these things. Poor systems, nice people.
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DJ S DOT
(@djsdotsv) reported
from
Islington, England
@virginmedia internet down again 2nd night in a row #fixup
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🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩
(@Poupina__) reported
from
Islington, England
Virgin media is down again ??? My WiFi is not working man 😒😒😒
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(sam)urai
(@sam_l43) reported
from
Hackney, England
@virginmedia hi can you help please? our wifi cuts out basically every night; after around 9PM and there are no advisors to call and the online help is useless
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Matthew Bultitude
(@MattBultitude) reported
from
Camberwell, England
@virginmedia Still not working. The best @virginmedia can say is “have you tried re-booting” it !!! YES - multiple times. Hoping an engineer might come tomorrow. Sadly a very poor service.
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia any chance of a day without the internet going down? We're out again on EL5
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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Amrat Patel
(@amrat_patel_100) reported
from
Barnet, England
@ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.
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Annalisa
(@Annalisalisetta) reported
from
Islington, England
@virginmedia how can I contact your costumer service? The stores are closed and no one answers at costumers number
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail
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ivana croissant
(@acamarama) reported
from
Hackney, England
@Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily
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Nizbit LFC*
(@nizbit) reported
from
Kensington, England
@courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@Ian55674463) reported
@virginmedia Yeah it knows there is an issue, eta for a fix is 23:40 which is not very useful as I am supposed to be working and that isn’t really possible without an internet connection
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🍩🍩🍩BazzaU⚽⚽⚽
(@bazzau73) reported
@virginmedia I have spent 30 mins on a call and got nowhere, explained that issue is not speed but the reach of my wifi. solution offered was to increase the speed to 200mb and obviously pay more, cant see how that is a solution. Next call to Virgin will most likely be to cancel
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Rusty Shackleford
(@griftmonkey) reported
@virginmedia I've recently moved into a new property and was due to be connected on 12th Aug. I work from home full time. My installation has just been delayed a second time until 14th Sept. Can you provide me with a temporary solution? I rely on this for work.
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Colin Glyde (Mr G)
(@TheRealMrGlyde) reported
Trying to cancel virgin media broadband, phones unavailable! Chat is not working @virginmedia sort it out ! Lightning fast my arse ! #epicfail
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Jordi Mon
(@JordiMonPMM) reported
@virginmedia I don't think your statement is right. Your company has admitted to Showpad they have trouble resolving their domains. What other evidence do you want?
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Tokolosh
(@Tokolosh63) reported
@virginmedia I've tried Whatsapping on 07305327112, but they haven't been able to help. Not getting anywhere with the forum either. What do you suggest now?
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guu gand
(@AhmedIznu) reported
@virginmedia I’ve been calling your Virgin team and everyday I call I get told that the outage will be resolved and Wi-Fi will be back on whatever date and it never comes back. I called yesterday and was told that Wi-Fi will be back yesterday at 6pm. It’s today and 15:38 and still no Wi-Fi.l
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Craig Adams
(@A51UK) reported
@virginmedia The problem is not changing prices (e.g. putting price up or down) but Automatic Annual Increase (no decision) that are high them RPI by 3% that part is not fair. Helping to cause RPI to go higher. I am a happy Virgin Media customer, but companies need to help to lower inflation
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Justine Wilkinson
(@jwilkinson_x) reported
@virginmedia ordered with you less than 24 hours ago, already feel like leaving. Had numerous issues already from systems being down, can’t take payments, being ignored on chat, phone hung up on me!!
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steven jackson
(@Archtech_design) reported
@virginmedia Iv just had tech???? On chat reboot send signal still no internet still green flashing light and now tech has closed the chat?????