Virgin Media

Virgin Media Outage Report in Loughton, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughton, Essex, England 10/06/2025 10:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughton, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Harringay, City of Westminster, Hoddesdon, Chingford, Paddington, Upminster, City of London, Fulham, Barnet, Romford, Hampstead, Harlow and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughton, England

Latest outage, problems and issue reports in Loughton and nearby locations:

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course

  • StevenCooke94 Steven Cooke (@StevenCooke94) reported from Poplar, England

    @virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    @virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.

  • jimiinc James Enck (@jimiinc) reported from Camberwell, England

    @virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.

  • danslee Dan Slee (@danslee) reported from Camden Town, England

    Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises

  • _Rafi93 Rafi (@_Rafi93) reported from Camden Town, England

    @virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside

  • NicoleBennett88 Nicole Bennett (@NicoleBennett88) reported from Walthamstow, England

    @SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

  • Formanaterr Eruptiion (@Formanaterr) reported from Romford, England

    When you get home and @virginmedia are doing service maintenance to your broandband! 😂 I’m off till tomorrow guys! #apexLegends #ApexLegendsseason2 #WINGMAN #Gfuel catch up with previous content on twitch which is in the bio! 🤙🏻

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead

  • RicciHammond Ricci (@RicciHammond) reported from Ware, England

    @virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..

  • ukwip Anthony Cohen (@ukwip) reported from London, England

    @virginmedia Area issue. Fix by 12 July 4:50pm

  • chriswoods84 Woodsy (@chriswoods84) reported from Enfield Lock, England

    @virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password

  • Ashley_Albus Ashley (@Ashley_Albus) reported from Harlow, England

    @virginmedia hi my contact for the year on tv bundle has runout and have risen in price by a lot but I wasn’t made aware it was finished and rising. Who do I contact to discuss re contracting and getting this bill down.

  • mattsray Matt Ray (@mattsray) reported from Tottenham, England

    @virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!

  • Messy_BB Mercedes BB (@Messy_BB) reported from Camden Town, England

    @virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please

  • _Rafi93 Rafi (@_Rafi93) reported from Camden Town, England

    @virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted

  • eilidhmuz Eilidh Murray (@eilidhmuz) reported from Tottenham, England

    @danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.

  • johnnieego John Lyons (@johnnieego) reported from Hackney, England

    Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.

  • starsenic dicle erver (@starsenic) reported from Hackney, England

    AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HiromKate Kate Hirom (@HiromKate) reported

    @bungaorbust @virginmedia Came out of Virgin a few months ago and should have done it sooner. Terrible connectivity for a year and gradually got worse. All through lockdown unable to access any streaming service. Still getting their messages about outages even though I’m with EE and a fire stick. Cheaper

  • cazawaty Cazawaty#Zanumustgo #SKILLEDREBARA (@cazawaty) reported

    @virginmedia Rubbish service, rubbish customer services, they take your money and more each month though without fail

  • C0mm0nSen53 ⭕CommonSense⭕ (@C0mm0nSen53) reported

    @virginmedia Wow. Reading through these tweets, I'm not alone in being treated appallingly. Boss man must be too busy flying into space to give a **** about his loyal customers.

  • humour_and TechAndHumour (@humour_and) reported

    @monazamguitar @virginmedia No issues here. Virgins been great. 4 gamers in the house, no slow down. Nothing.

  • Bike_Nut69 Ben (@Bike_Nut69) reported

    Your internet service is worse than woeful past few weeks @virginmedia Sort it out please….

  • C0mm0nSen53 ⭕CommonSense⭕ (@C0mm0nSen53) reported

    @virginmedia You MUST be joking. @virginmedia is hands down, the worst company I have ever dealt with. Roll on, end of contract day so I can leave. If anyone wants honest reviews of the company before you sign up, please message me.

  • monazamguitar Mo Nazam (@monazamguitar) reported

    @VMO2News You've got big ***** giving it large like this, I'll give you that .@virginmedia But what you haven't got is a good broadband service. #FasterCloser #Worser

  • DrachenFyr DrachєnFчr🐉 (@DrachenFyr) reported

    @virginmedia It's a shame VM have a monopoly on fast internet in most of the UK. Hopefully that changes soon. They need competition so they can stop getting away with terrible service and sky high prices. Sorry to the underpaid worker who has to sift through replies. Hope things improve. <3

  • uconn83 chrisTopher (@uconn83) reported

    @virginmedia can you guys fix our street power, low power connection throughout the day and a router restart after midnight every night.?

  • monazamguitar Mo Nazam (@monazamguitar) reported

    @korondijoco .@virginmedia really are the worst! #FasterCloser #Worser