Virgin Media Outage Report in Loughton, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loughton, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Islington, Barnet, Ilford, Enfield Town, Romford, City of London, Barking, City of Westminster, Tower Hamlets, Paddington, Newham, Hampstead and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loughton, England
Latest outage, problems and issue reports in Loughton and nearby locations:
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting
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Andrew Brooks
(@Real_Blue_Meani) reported
from
Epping, England
@virginmedia Yep still not working. Nearly a week now and our next bill has arrived.
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
@KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit
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Andrew Brooks
(@Real_Blue_Meani) reported
from
Epping, England
@virginmedia Have finally checked on line it says it's still down and a fault has been reported.
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Seriously considering terminating my contract the WiFi is terrible no amount of boosters you offer to send work .... frankly I feel you’re just fobbing us off
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skineuphoria
(@SemaSemaemma) reported
from
Enfield Lock, England
@virginmedia Why is this network always playing up so unreliable
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Giuseppe Sollazzo
(@puntofisso) reported
from
Islington, England
@issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice
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Andrew J Cross
(@andrewjcross) reported
from
Loughton, England
@virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person
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James Louis Kelley
(@jameslkelley) reported
from
City of London, England
Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...
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Andrew Brooks
(@Real_Blue_Meani) reported
from
Epping, England
@virginmedia our virgin phone line went down last night. I reported it but have had no acknowledgement of the fault, guess what no surprise it's still not working. #disappointed #nocontact
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Mr Jones THFC
(@Mister_J0nes) reported
from
Ilford, England
@gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡
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Ian Gambier
(@iangambier) reported
from
Hackney, England
@Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ester83
(@Ester_Laura83) reported
@virginmedia Or can I contact virgin directly on the forum? I thought that was just ‘community help’ not for reporting issues? Please correct if I’m wrong on that though.
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Colin Woodruff
(@laszlowoodbine) reported
@virginmedia any chance of your customer service actually being able to help at all. In total I’ve spent over seven hours over two day different occasions just trying to change my package and I’m no further forward. I left a complain nearly three weeks ago and still waiting... 😡
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ester83
(@Ester_Laura83) reported
@virginmedia I’m unable to make phone calls due to a disability, is the chat message option not available? Is there an email address I can use? Sorry am terrible at getting twitter threads to work but I’m here because I couldn’t find a contact option on the website.
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👻 OggyGhost 👻
(@OggyGhost) reported
@virginmedia That everything was down Broadband, TV & Phone until 12pm but was all sorted in a way at 1pm broadband still trying to settle its self down but getting better as time goes on but just don’t like the complete lack of communication when there is an issue
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Play Game Talk
(@PlayGameTalk1) reported
@virginmedia I’ve been having internet issues for about a week now, very slow speeds and intermittent service. I’ve rebooted and tried all your troubleshooting steps but nothing helps
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Mark Howarth
(@mannyrd188) reported
@virginmedia is it possible to speak to someone in customer services ever?! I've spent 2 hours trying to resolve a problem via text messages ... impossible!!
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Trevor Hart
(@Trevor_Hart93) reported
@virginmedia broadband is down again
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Erin Black
(@erinnblackk) reported
@virginmedia hey, how do I cancel my three month subscription to sky movies? I can’t get through on the phone and I can’t find the live chat online.
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Mark
(@markwhalley78) reported
@virginmedia I had an engineer appointment for broadband issues. I got a message that this had been put on hold while you fix an issue. Now a message saying it is apparently fixed but I still have no internet and have now lost my appointment! Unacceptable, please respond
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Paul
(@giggsy69) reported
@0Calamity @virginmedia Me too in recent weeks with Asian accent stating Internet connection issues...I have phone caller identity and they still get through.