Virgin Media

Virgin Media Outage Report in Loughton, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loughton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loughton, Essex, England 05/06/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loughton, Essex, England

The most recent Virgin Media outage reports came from the following cities: Charlton, London, Finchley, Bermondsey, Hackney, Tower Hamlets, Holborn, Poplar, Enfield Town, Hampstead, City of Westminster, Camden Town, Paddington, Kensington and Dagenham.

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City Problem Type Report Time
United KingdomLeyton Wi-fi
United KingdomCharlton Internet
United KingdomLondon Internet
United KingdomFinchley Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loughton, England

Latest outage, problems and issue reports in Loughton and nearby locations:

  • Juju79 Julie Lawrence (@Juju79) reported from Hoddesdon, England

    @virginmedia I have tried calling the customer service number but it says the call cannot be connected.

  • djsmiffyp Paul Ess 🇮🇪 (@djsmiffyp) reported from Harlow, England

    @virginmedia Any idea why my internet has constant issues? Harlow CM18 area?? Internet been dropping in and out for a week now 😳

  • alexrhystaylor 𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫 (@alexrhystaylor) reported from Poplar, England

    we’ve had, in your words @virginmedia an “local issues” in E1 for over a week. strangled uploads (0.02mbps) and patchy downloads + intermittent connection. please fix critical infrastructure asap and also... a refund. ta xxx.

  • alexrhystaylor 𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫 (@alexrhystaylor) reported from Poplar, England

    @virginmedia there is a fault. it is getting repaired by 1.55 pm every day for the last week. apparently. were kafka born a few decades later, he would be structuring stories around the baroque architecture of your customer services provision.

  • alexrhystaylor 𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫 (@alexrhystaylor) reported from Poplar, England

    @virginmedia i’ll be patient, if you cough up the £££ i’m paying for a service i’m not getting. fair deal? a statutory right i think...

  • infolakedistri1 info@lakedistrictcottages.net (@infolakedistri1) reported from Camden Town, England

    @virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !

  • Strattsy51 Steve ✊🏻 (@Strattsy51) reported from London, England

    @virginmedia why is live chat taking absolutely ages to connect me to anyone? I’d like to cancel my service, but if I was joining as a new customer I’m put through immediately. Are you making it difficult to cancel on purpose?

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia The whole neighbourhood is having this problem .

  • e17caz Caz 💙 (@e17caz) reported from Walthamstow, England

    @virginmedia my internet has gone down every day this week (and again now, as I’m about to start remote teaching). I’ve checked and the website says there are no problems in our area but something isn’t right and I can’t carry on like this....please help ASAP #e17

  • t1m1964 tim (@t1m1964) reported from Camberwell, England

    @chrisckmedia @virginmedia They are all as bad as each other. I have VM and BT, which means at least one should work.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Yes really need some help! Frustrated that none of my emails or phone all are answered. Where is customer support?

  • Aiel_warrior Ash (@Aiel_warrior) reported from Barnet, England

    @virginmedia hi I would like a number that works so I can cancel my contract as I’m baffled tried 0345 454 1111 for the past week and no service hangs up? Can’t email anyone no chat bot!

  • t1m1964 tim (@t1m1964) reported from Camberwell, England

    @virginmedia @chrisckmedia @virginmedia you'd be expecting a fix within an hour or two if Chris stopped sending you the news, which he and his team does every day. And you know they would get you something pretty quickly.

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT

  • alexrhystaylor 𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫 (@alexrhystaylor) reported from Poplar, England

    we’ve had, in your words @virginmedia “local issues” in E1 for over a week. strangled uploads (0.02mbps) and patchy downloads + intermittent connection. please fix critical infrastructure asap and also... a refund. ta xxx.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Reliable broadband connection is not what Virgin delivers. No customer support . Shameful got such a large organisation.

  • carolinemeaby Caroline Meaby (@carolinemeaby) reported from Stratford, England

    @virginmedia Hi we can’t get into the shows we have bought on the media store. New T&Cs page comes up and we can’t get rid. It looks a bit suspect? Can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bradley_Littler Brad Littler (@Bradley_Littler) reported

    @virginmedia Hello, why is your Internet service such poor quality? I am receiving 120mb's download however I cannot play a game online on a console without it buffering or lagging out. This has been a on and off issue since I took out the subscription (December)

  • synysterste Ste (@synysterste) reported

    @virginmedia TiVo box appears to have broken. Hard reset numerous times and stuck on ‘Starting Up’ screen for hours, ran diagnostic check and services appear fine so appears a hardware fault. Please can somebody assist?

  • HyperV1sor Joan Maduixa (@HyperV1sor) reported

    @virginmedia I already raised an incident. I want to talk to someone and get out of my contract with you. Since you’re failing to fulfil the service you offer

  • Gaulty17 Josh Gault (@Gaulty17) reported

    @virginmedia hi, I’ve accidentally typed in a wrong email address when setting up an account so I can’t verify it when you send out the email. Could you suggest a solution? Thanks

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.

  • imjustshybro soph (@imjustshybro) reported

    Imagine paying a **** ton of money for 200mb of WiFi and it cutting out so much you use your data more than you use the WiFi 🤡🤡 @virginmedia

  • ullapool2179 JAnow (@ullapool2179) reported

    Problems with #broadband #virginmedia in Glasgow east tonight?

  • PJFMunro Paul Munro (@PJFMunro) reported

    @virginmedia Utter joke- so I have to call again and get a third reason why it’s not working. Do you even have engineers? As a paying customer why can’t your team call me? Why should I go on hold for another hour?

  • Rory128__ Rory (someone come call DM) (@Rory128__) reported

    @callumfn_ @virginmedia what are u getting , im getting a **** ton of packet loss

  • JuniorCOnline JUNIOR C (@JuniorCOnline) reported

    I switched to @virginmedia for broadband cos I thought it was gonna be so good, but it’s actually a pile of ****.