Virgin Media Outage Report in Enfield Lock, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harlow, Ealing, Bermondsey, Harringay, Paddington, Finchley, Borehamwood, Ilford, Wembley, Walthamstow, City of Westminster, Islington, Hampstead and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harlow |
Internet | |
| Ealing |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Harringay |
Community Discussion
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Virgin Media Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia , We had a full loss of service for days on end of my whole street… So what do you do about that?
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.
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Annalisa
(@Annalisalisetta) reported
from
Islington, England
@virginmedia how can I contact your costumer service? The stores are closed and no one answers at costumers number
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP
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Mike Malan
(@FunkyJazzMuso) reported
from
Tottenham, England
@virginmedia y’all been harassing me since 25 July for your equipment, but my contract expired 31 July, and you charged me for August too ... so paying for a service I can’t even use! I want an email address so I can file a complaint!!! 😡
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Do you want me to post the whole conversation John? It reflects really badly on your customer service… Happy for the world to see how silly your text service is... completely useless, complete waste of time
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..
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Natalia
(@nut_ge) reported
from
Camden Town, England
@virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia it’s not working again! Would be good if you could respond to my tweets
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia again down!!! What a horrible service #virginmediadown
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Help me
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Thank you! It’s working atm but It has been very unstable lately.
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Nizbit LFC*
(@nizbit) reported
from
Kensington, England
@courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect
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mundele madesu
(@ornellasiobhan_) reported
from
Camden Town, England
@virginmedia **** wifi, awful customer service
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia why does my internet always have some sort of problem?
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia Can you please look into why my internet is so useless and slow?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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life is short, do what makes you happy
(@wallywooly) reported
@virginmedia Last night when it went off I couldn't get online to check any local issues
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Coralie Fox
(@Finkk_) reported
If anyone if thinking of joining @virginmedia DON’T. I’ve tried to cancel about 5 times in the last 7-8 months and they won’t let me. While charging me double what my contact price was!
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Tom Bryan
(@TomBryan_3) reported
@virginmedia Thankfully, after weeks of trying, we’ve managed to resolve. I’ll still be logging a complaint for your (lack of) customer service
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Coralie Fox
(@Finkk_) reported
@virginmedia No because I have a job and I’m not giving you any more of my time. You can contact me via email but ONLY if it’s to cancel my contact (if I still haven’t been able to and it’s likely) and offer me decent compensation because you are ruining my life
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Jasmine the European Cat
(@JeanneBartram) reported
@virginmedia You are not providing a land line you are providing a digital line. It will fail if there is a power cut. You are no longer charged for landline rental but you continue to pass on the costs for the landline rental to me & are substituting it for a product I have no use for
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Tom Bryan
(@TomBryan_3) reported
@virginmedia Told you you hadn’t reviewed correctly. Yes, my FIL is a current customer, something else that was stated previously
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Iain Craw
(@dabbercraw69) reported
@virginmedia Yes the operator said it would help the poor speeds I was receiving
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Sarah Teale
(@SarahEmilyTeale) reported
@virginmedia OFC I’ve tried calling it kicked me out bcos you already know about the problems ?? Apaz ??
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⚽⚽ L E E ⚽⚽
(@_Fletch__) reported
@Albionwestand @virginmedia Shocking mate I called up @virginmedia and they said I can reduce bill by £60 without losing any channels 3 days later all the kids channels go! Very poor company
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Miffy B 🇪🇺
(@miffybarker) reported
@virginmedia No, it’s no where near the router. The connection isn’t the problem, it seems to be itv authentication