Virgin Media Outage Report in Enfield Lock, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Acton, Hackney, London, Harlow, Ealing, Bermondsey, Harringay, Paddington, Finchley, Borehamwood, Ilford, Wembley, Walthamstow, City of Westminster and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| Acton |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Harlow |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.
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Londonfoodster
(@narifahad) reported
from
Ealing, England
@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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James Loveridge
(@JLoveRage) reported
from
Islington, England
Hey @virginmedia, the internet is down again, has been for 8 hours.
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?
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Harry Bilbao
(@harrybilbao) reported
from
Poplar, England
@virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.
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Vivek Srivastava
(@Vveksrivastava) reported
from
Barnet, England
@virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!
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Anthony Carlos
(@taunch) reported
from
Ealing, England
@mservicedeals The only features available with @virginmedia is a life of misery. Awful service
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Growcoot
(@cooty) reported
@virginmedia Sent this reply yesterday, but it was attached to another sub-thread: It occasionally happens when watching live TV, but recorded shows seem particularly bad. We have checked all of the cables and tried rebooting the box. Rebooting seems to help temporarily, but problems persist
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Edward Joyner
(@edjyork) reported
@virginmedia Thanks, and if I haven't had anything it's fair to assume it won't be happening today? Also your members website appears to have been broken for over 12hrs so can't log into my account...
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Sam 💫💛
(@samanthastansX) reported
@virginmedia can someone please help me? My internet has been off since lastnight.
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Paul Woodworth
(@PaulWoodworth13) reported
@virginmedia No my service was turned off in August therfore more funds should have been ba k with me ! I want it back today
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Denzil Bentley
(@Denzilfit) reported
@virginmedia Blah! No one called me back. I’ve heard this over and over. Maybe… if you answered the question and dealt with issues I wouldn’t need to keep contacting you. IF your online systems worked it ‘might’ help.
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Denzil Bentley
(@Denzilfit) reported
@virginmedia I don’t have permission to do works and your advisor is telling me I have to pay to come out of the contract. 1. A year of poor service 2. Damage on install 3. Horrific support literally rubbish! And you want to charge me to stop contract you can’t fulfill without damaging home.
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🇪🇺 Jamie Bulloch
(@jamiebulloch) reported
@virginmedia Broadband slow/intermittent in SW9 this morning. Now becoming a regular occurrence and major irritation.
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TTAAllDay 🇬🇩
(@TTAAllDay_) reported
Aaaaaaand my virgin media is down ffs
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Daniel Jones
(@WiganDan32) reported
@virginmedia Both wifi and ethernet connections. Network connection dropping constantly and unresponsive devices. I checked my post code on the app /website but I get a different answer every time. I called 0800 561 0061 who say there are issues but I dont know who to believe. .
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Tommy71
(@Tommyboyle_71) reported
@virginmedia unbelievable virgin. after 5 months of phoning you, due to an overcharge of £32 a month on my account, it still hasn't been updated online, so my bill is still wrong now you've suspended my services but you can't produce a correct bill. Outstanding customer service.