Virgin Media Outage Report in Enfield Lock, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, Enfield Town, Ealing, Hampstead, Hackney, Bermondsey, City of Westminster, Tower Hamlets, Camden Town, Paddington, Kensington, Holborn, Dagenham and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| Holborn |
Total Blackout | |
| Poplar |
Wi-fi | |
| London |
Internet | |
| Enfield Town |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Lewis Allen ⚒
(@_Lewis_A) reported
from
Romford, England
On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia Please as I have been paying for service
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David Ball
(@dicksielives) reported
from
Romford, England
Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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charlie and Blossom
(@LaurenLFlower) reported
from
Romford, England
@virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.
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Crypto Ivan
(@Ivan_D_Crypto) reported
from
Hackney, England
@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Nathan Talbot
(@nathantalbot) reported
from
City of London, England
(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Alan Hodge
(@hodgie_hd) reported
from
Kensington, England
@virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Andee Byford
(@BobCratchitt) reported
from
Poplar, England
@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it
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Andee Byford
(@BobCratchitt) reported
from
Romford, England
@virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Doug
(@ledsparky) reported
@virginmedia ive used your services tester And it says my TV has issues However my broadband is non existent After multiple checks on my cable connections. Area sk11 8q
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Slothmonkey
(@Slothmonkey1985) reported
@virginmedia Best thing I ever did was switch from these to EE, had no problems at all since and such a better deal. Surprised so many stay with them as they are awful and the broadband they provide is a rip off
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*
(@1morningmoon) reported
@feyiszn Yes, when I was a mumu TEENAGER…. I have so many responsibilities & bills to shake off, than doing this to my poor heart #virginmedia #루토야_스무살_해피벌스껄
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matt giles
(@biscuit034084) reported
@virginmedia Internet down again shocking service every week there's a problem
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SakE
(@SakE_) reported
@virginmedia I’ve been without internet since yesterday and I came home to a bricked router. Tried contact you guys, but you move slower than a turtle. Is it time to change or you guys help me fix it crl? Thought this was a first world country
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mollie
(@molslols_) reported
@virginmedia SORT YOUR **** OUT BRO. I HAVE NO DATA LEFT BC YOUR ****** WIFI NEVER WORKSSSSS
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Jords
(@Jords_Oneey) reported
@virginmedia Your service status page is wrong. My Internet is still down, 3 days without any reason.
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XRP
(@BlueSkyLover33) reported
@virginmedia my mobile signal and data is shocking in the cutts dunmurry area of Lisburn,this never used to be the case.
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Marcus Fil #FBPA 💙
(@englishfil) reported
@slinkierbubbles @LeePartridge16 @virginmedia I no longer tolerate the “do not abuse our staff”, “sorry we are experiencing unprecedented demand” etc. Companies hiding behind understaffed customer contact teams. When you get to speak to a human demand to speak to their supervisor. Let them have it. No excuses for the POC.
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🇬🇧Gamer759🏴
(@gamer_king759) reported
@virginmedia Still problems with your ****** overpriced service, slow speeds and intermittent connection, when are you putting the prices up again?