Virgin Media Outage Report in Enfield Lock, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Barking, Leyton, Romford, Belsize Park, Enfield Town, Bermondsey, Ealing, Wood Green, Wembley, Ilford, Harringay, Cricklewood and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Barking |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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Subhajit Banerjee
(@subhajitb) reported
from
Ealing, England
@virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode
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dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia is there an estimated fix time for E18, please?
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.
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Sophie GUERINET
(@soguerinet) reported
from
Ealing, England
@virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider
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Mark Sapsford
(@Mark_Sapsford) reported
from
Chigwell, England
@virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise
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Sophie GUERINET
(@soguerinet) reported
from
Ealing, England
@virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help
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Andrew Burns
(@andrewb_63) reported
from
Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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Chloe
(@chloehester) reported
from
Islington, England
@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
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Jeremy Naylor
(@JeremyNaylorTV) reported
from
Enfield Lock, England
Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice
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🔑 Shawn 🔑
(@s_mann71) reported
from
Broxbourne District, England
@virginmedia usless customer services, been without Internet and TV all day now 😡😡😡
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
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Neil Boote
(@MisterBoote) reported
from
Ealing, England
Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either
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S Dyett Gicquel
(@LGuard123) reported
from
Hackney, England
@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy McHugh
(@guruteaching) reported
@Jennnnnn_x @virginmedia @skytv It’s within their right, but it’s poor customer service. They clearly don’t value their customers and just want a quick profit. When you look at what’s going on in footy and in general, you’d think they would look for an opportunity to side with people instead of money. Shame.
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mark collier
(@collier87fin) reported
@virginmedia how is it so hard for someone from from your customer services to call someone back? Iv rang everyday for the last 3 days and been told everyday someone will get back to me!
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Tom Ferris
(@TomFerris97) reported
@virginmedia As far as I know we have an online account, or if we do nobody knows the login for it.
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DungeonMaster Ewington 🎲🇪🇺
(@AndiEwington) reported
@virginmedia okay, so on a day you’re supposed to port our home phone from sky to you - we’ve been completely cut off and now have no home phone - trying to ring customer service is proving impossible...
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Rana Haddad
(@RanaH004) reported
@virginmedia Oh wow. This is spectacularly poor #customerservice and #customerexperience just going round in circles and redirecting. It really shouldn’t be this hard for customers to actually get through to someone professional to get some resolve.
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Ambamama
(@Ambamama) reported
@virginmedia Trying to sign in to check status due to intermittent short power cuts. Says something wrong with username/password. Tried to reset with security questions. Says I’ve got those wrong too! Can’t access email for last bill info cos can’t sign in! Now what???!!!
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rob aitken
(@robaitkenman) reported
@virginmedia calling me at 8.45 to discuss enhancement of my account isn’t much fun and when I ask who requested the enhancement I’m told virgin call centre crap again
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Ric T
(@RicOnTheTyne) reported
Weird ain't it? Sky cares so much about the fans now yet I am sure during a pandemic my bill for my sky sports services went up with @virginmedia in march? I think I might have to give them a call and cancel I'll just have the internet please #SuperLeague #SuperLeagueOut
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Gem💋
(@gempopmoo) reported
@adriancurrie10 @virginmedia Same here awful
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Gary Cefai
(@CefaiGary) reported
@virginmedia I feel like I’m going around in circles with Virgin. Ive been told to ring C Service, I’ve returned the kit, I’ve never had a letter to say I’ve been disconnected. You’ve never paid any compensation and unfortunately that’s not good enough.