Virgin Media Outage Report in Enfield Lock, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harlow, City of Westminster, City of London, Hackney, Paddington, Islington, Ealing, Dagenham, Poplar, Muswell Hill, Barnet, Harringay, Chingford and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Craig
(@cr10123) reported
from
London Colney, England
@virginmedia is down again!
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@MartinSLewis @LaraLewington @itvMLshow Be great if you could sort out @virginmedia wifi down again for London all day. TV services down too.
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Pawlina Bednarczyk
(@PawlinaBee) reported
from
Barnet, England
@virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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Kieran
(@kbray68) reported
from
Ealing, England
@virginmedia thx got it back for 30mins now down again😡
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Al of hereford
(@al_hereford) reported
from
Kensington, England
@virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.
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MarcHayo. Former ditherer. Now pro hard-changed EU
(@markhayo) reported
from
Kensington, England
Respect to the engineers @virginmedia Consistently maintaining such a complex network is a tough job, especially at a time of exceptional demand. Whingeing the instant something as advanced as an internet network goes wrong is such a self-regarding 1st World problem. Shame on us
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Barnet, England
@virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help
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Graham Stretch
(@GrahamStretch) reported
from
Ealing, England
Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.
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Ben Howlett
(@benhowlettuk) reported
from
London, England
Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬
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Simon MacMichael
(@simonmacmichael) reported
from
Ealing, England
@ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.
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Fergus Rose
(@FergusRose) reported
from
Ealing, England
@virginmedia it’s down again when will Internet come back
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Priya🦋
(@sayitrightltd) reported
from
Kensington, England
Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Ami Kotecha
(@amikotecha) reported
from
Ealing, England
@virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nick hornby
(@nhornby51743) reported
@virginmedia I've checked, and you've not taken the payment despite having DD details when signing up. DD was showing in place with bank as well, and confirmed they did not cancel. Happy to pay outstanding payment, but not the fee, as it is not my fault you've not collected payment.
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You can call me Al
(@humfmeister) reported
@virginmedia ring me to ask me have I been having any broadband issues the last few weeks. I have the HUB4 (still not accessible in the App) and pay for the 1GB - you tell me if I've had issues and if so correct them. Too many scam calls these days to even pursue a conversation!
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Parkesy
(@Parkesy_uk) reported
@virginmedia No we weren’t so have cancelled our contract as the cheapest deal was £20PM over what was quoted. Before this you’re currently trying to charge me £40 more than what a new customer would be on.
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:)
(@_dxle) reported
@virginmedia Hi. I got a message to update my esim and now I've lost coverage after doing that? Phone won't connect to the network at all. I'd redo it using my account but I've forgotten my password and I can't reset it since I have no access to network 😮💨
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David Griffiths
(@DavidGriff1ths) reported
@virginmedia Yes, as I said, I was a customer for 20+ years but left last month - was told I would have access to email address for 90 days, but now can’t send or receive emails after only a month ...
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Lexie Lou
(@LexieLou882) reported
@virginmedia Ah, thanks for the information, perhaps it would be useful if the website/database could be updated from planned improvement to area issue?
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onkybonk
(@honestdave1437) reported
@virginmedia @floellaella IT SAYS THEY DONT DEAL WIT ISSUES. REALLY?!
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🌸 - ASLEEP 💙💛
(@bl0nd1e_x) reported
Virgin media please fix the broadband issues, alot of people have work/college or school work to do, the delay time keeps growing day by day and it's even affecting my 4G wifi. We were told it would be fixed at 8am today and now its been delayed to tommorow at 13:15pm? Ridiculous
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Steve Hayes
(@steveandcamera) reported
Waiting for online help for over 75mins @virginmedia is really poor service. No broadband and poor TV reception.
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JLINGZ Sam
(@SamR6S_) reported
@virginmedia Internet is supposedly out until 4pm and an engineer is ‘working hard’ to solve the issue