Virgin Media Outage Report in Enfield Lock, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bermondsey, Borehamwood, London, Ilford, Ealing, Wembley, Walthamstow, City of Westminster, Islington, Harlow, Hampstead, Camden Town, Hackney, Paddington and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Internet | |
| Borehamwood |
Internet | |
| London |
Wi-fi | |
| Ilford |
Internet | |
| London |
Total Blackout | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
-
Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
-
Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
-
shoegal
(@Marshall5Sharon) reported
from
Kensington, England
@virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check
-
David Mason
(@davymace) reported
from
Enfield Lock, England
@virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.
-
spite driven development
(@thomas_maurice) reported
from
Islington, England
Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again
-
FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
-
iTzik
(@iTz_iTzik) reported
from
Barnet, England
Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow
-
shoegal
(@Marshall5Sharon) reported
from
Kensington, England
No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬
-
Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
-
Anita McCullough
(@cornbunting) reported
from
Walthamstow, England
@virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.
-
Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
-
Foodwise Woman
(@FoodwiseWomen) reported
from
Kensington, England
I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱
-
Hannah Berryman
(@BerrymanHannah) reported
from
Tottenham, England
@AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)
-
vince0118
(@vince01181) reported
from
Ealing, England
@virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!
-
Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
-
Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
-
Jen Daly
(@jgraha14) reported
from
Ealing, England
@virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?
-
Sevki 💉 💉🎉
(@sevki) reported
from
City of London, England
.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
-
Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew S
(@impervius) reported
Trying to cancel with @virginmedia is a pisstake. Just let me cancel ffs this makes it so much less likely that I'll ever use your services again in future.
-
Dave Chisnall
(@chizzy73) reported
@virginmedia Doesn’t help when you’re working from gone and can’t work from home. Another day wasted.
-
INDY M
(@IndyyTweets) reported
@virginmedia Why should i? I spoke 2 previous callers who said wait 24 hours and then 3-5 days. Im now on hold again to cancel my subscription
-
Henry Ansell
(@Ansell905) reported
@virginmedia I have been in contact with someone. But I originally tried to notify you of my intential to cancel my contract on 29/4, but was told I couldn't do it as it was outside of 30days of the end of contract (08/6), so to notify at a later date. But am being told that I have to give...
-
Frankie
(@franicue) reported
@virginmedia I have already made a complaint and still waiting for the internet to be fixed. Is there a way to know why you can't fix the issue for more than a month?
-
GeekOnaLeash
(@TheGeekOnaLeash) reported
@_100Countries @virginmedia With my dealings it's rare if at all companies ask for routers back. They're paid for with your contract or classed as "free" cancel the DD as if you don't they put you on a rolling contract
-
Roxanne Tyrell
(@RoxyTyrell) reported
@virginmedia I’m up to date with payments that I owe. But I’m not paying for what I haven’t used. I cancelled in November and am still being told I am using the service. I’ve spoke to many people on the what’s app messaging service. But keep getting messed about. This is for media
-
Matt Cooper
(@Reign_Kamikaze) reported
@virginmedia They fixed whatever was wrong in the box down the road but never told us what was wrong. Asking the team through call or WhatsApp was useless. I got the general blanket statements.
-
Primal Tundra
(@PrimalTundra) reported
@virginmedia Well I've tried making an account. Waiting for an email to verify but who knows how long that might take. Also waiting on a phone call, being told there's no issue here but also that they're sending an engineer round. BUT it's booked for Wednesday. Great.
-
Patrick
(@Pholland1) reported
@virginmedia we were meant to get our broadband installed today as moving home. Engineer said he couldn’t do it due to outside cable not being connected and that we would get a call as Avon media would need to come round in the next 2 days to fix. Now office is telling me 25th.