Virgin Media

Virgin Media Outage Report in Enfield Lock, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Enfield Lock, Greater London, England 03/18/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Harlow, Ealing, Bermondsey, Harringay, Paddington, Finchley, Borehamwood, Ilford, Wembley, Walthamstow, City of Westminster, Islington, Hampstead and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarlow Internet
United KingdomEaling Internet
United KingdomBermondsey Internet
United KingdomLondon Internet
United KingdomHarringay E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia , We had a full loss of service for days on end of my whole street… So what do you do about that?

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.

  • Annalisalisetta Annalisa (@Annalisalisetta) reported from Islington, England

    @virginmedia how can I contact your costumer service? The stores are closed and no one answers at costumers number

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP

  • FunkyJazzMuso Mike Malan (@FunkyJazzMuso) reported from Tottenham, England

    @virginmedia y’all been harassing me since 25 July for your equipment, but my contract expired 31 July, and you charged me for August too ... so paying for a service I can’t even use! I want an email address so I can file a complaint!!! 😡

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Do you want me to post the whole conversation John? It reflects really badly on your customer service… Happy for the world to see how silly your text service is... completely useless, complete waste of time

  • Tai_Aro Tai Aro (@Tai_Aro) reported from London, England

    Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..

  • nut_ge Natalia (@nut_ge) reported from Camden Town, England

    @virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia it’s not working again! Would be good if you could respond to my tweets

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia again down!!! What a horrible service #virginmediadown

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Help me

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    @virginmedia Thank you! It’s working atm but It has been very unstable lately.

  • nizbit Nizbit LFC* (@nizbit) reported from Kensington, England

    @courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect

  • ornellasiobhan_ mundele madesu (@ornellasiobhan_) reported from Camden Town, England

    @virginmedia **** wifi, awful customer service

  • DJReeceHodges Reece Hodges (@DJReeceHodges) reported from Enfield Lock, England

    @virginmedia why does my internet always have some sort of problem?

  • DJReeceHodges Reece Hodges (@DJReeceHodges) reported from Enfield Lock, England

    @virginmedia Can you please look into why my internet is so useless and slow?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wallywooly life is short, do what makes you happy (@wallywooly) reported

    @virginmedia Last night when it went off I couldn't get online to check any local issues

  • Finkk_ Coralie Fox (@Finkk_) reported

    If anyone if thinking of joining @virginmedia DON’T. I’ve tried to cancel about 5 times in the last 7-8 months and they won’t let me. While charging me double what my contact price was!

  • TomBryan_3 Tom Bryan (@TomBryan_3) reported

    @virginmedia Thankfully, after weeks of trying, we’ve managed to resolve. I’ll still be logging a complaint for your (lack of) customer service

  • Finkk_ Coralie Fox (@Finkk_) reported

    @virginmedia No because I have a job and I’m not giving you any more of my time. You can contact me via email but ONLY if it’s to cancel my contact (if I still haven’t been able to and it’s likely) and offer me decent compensation because you are ruining my life

  • JeanneBartram Jasmine the European Cat (@JeanneBartram) reported

    @virginmedia You are not providing a land line you are providing a digital line. It will fail if there is a power cut. You are no longer charged for landline rental but you continue to pass on the costs for the landline rental to me & are substituting it for a product I have no use for

  • TomBryan_3 Tom Bryan (@TomBryan_3) reported

    @virginmedia Told you you hadn’t reviewed correctly. Yes, my FIL is a current customer, something else that was stated previously

  • dabbercraw69 Iain Craw (@dabbercraw69) reported

    @virginmedia Yes the operator said it would help the poor speeds I was receiving

  • SarahEmilyTeale Sarah Teale (@SarahEmilyTeale) reported

    @virginmedia OFC I’ve tried calling it kicked me out bcos you already know about the problems ?? Apaz ??

  • _Fletch__ ⚽⚽ L E E ⚽⚽ (@_Fletch__) reported

    @Albionwestand @virginmedia Shocking mate I called up @virginmedia and they said I can reduce bill by £60 without losing any channels 3 days later all the kids channels go! Very poor company

  • miffybarker Miffy B 🇪🇺 (@miffybarker) reported

    @virginmedia No, it’s no where near the router. The connection isn’t the problem, it seems to be itv authentication