Virgin Media

Virgin Media Outage Report in Harlow, Essex, England

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The latest reports from users having issues in Harlow come from postal codes CM18 and CM20.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harlow, Essex, England 12/18/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harlow, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Harlow, Brentwood, Waltham Cross, Enfield Town, Chingford, Bishops Stortford, Hertford, Woodford Green, Buntingford and Chigwell.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarlow TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • Jamie_Obertelli Jamie Obertelli (@Jamie_Obertelli) reported from Enfield Lock, England

    @virginmedia any update on the internet outage in Enfield? When I call up I get a recorded message but no info. I've missed vital work meetings today.

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    @virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia I have done and waiting for a technician to call me back! Nothing but issues all year! I pay £110 a month for your service and just upgraded (still waiting) to Gig1 and to be honest I’m not getting value for money!!

  • TochiLeona_ Nwa Biafra🌅 (@TochiLeona_) reported from Enfield Lock, England

    @virginmedia excuse me, why was I on hold for a whole hour and 5 minutes and then you lot hung up on me? Customer service on zero.

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.

  • RaphPH Raph Pour-Hashemi (@RaphPH) reported from London, England

    @virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds

  • peteholbrook Peter Holbrook (@peteholbrook) reported from London, England

    @virginmedia is their an outage in SE London ? I’ve lost everything.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @virginmedia Oh now the TV is going down, getting glitches! Couldn’t be a more inconvenient time for your systems to fail

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Nothing but issues with @virginmedia internet goes down regularly and when calling get no help. And have to wait months for any sort of engineer!

  • SaraBarman Sara Barman (@SaraBarman) reported from London, England

    @virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)

  • SalesRemedy Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!

  • mun2010cr Maisy Ray (@mun2010cr) reported from London, England

    Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia

  • SalesRemedy Terry Carney 👋 (@SalesRemedy) reported from Sheering, England

    @virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dexisson Neil (@Dexisson) reported

    @virginmedia Why is your wi fi so dog **** now?

  • TheCryptarch Master Rahool (@TheCryptarch) reported

    So internet that was meant to be installed tomorrow has now been changed to FEB 2022. FFS! Great help as usual @virginmedia

  • christineeharri ChrissieEnglishTutor (@christineeharri) reported

    So annoyed at @virginmedia. Now had more than 30 calls from them trying to persuade me to upgrade when contract up for renewal in January! Swear if they call me one more time, I'll be voting with my feet! Not good customer service.

  • Sparky3161 Tracy A (@Sparky3161) reported

    @virginmedia Hubby is currently again on the phone with VM help, so will see what happens there. We would have stayed had we had the option.

  • jack_ryan46 Jack Ryan (@jack_ryan46) reported

    @virginmedia I have been on hold for 59 minutes for technical support. I'm starting to lose....

  • Emma97594050 Emma (@Emma97594050) reported

    @virginmedia I would like to speak to someone about my poor internet connection. Can you please DM me?

  • lee_whitwell Lee Whitwell (@lee_whitwell) reported

    @Dickerbird @virginmedia Best thing I ever done was to get shot of virgin. Working from home with it going off all the time was a nightmare..never had a single issue since I left them

  • MJGray1963 Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia Customer service non existant

  • Sparky3161 Tracy A (@Sparky3161) reported

    We are moving house to an area you don’t provide a service to, and you’re charging us a significant fee to leave you! We are loyal customers and I’m not impressed @virginmedia - it’s not our fault

  • calvg Cal (@calvg) reported

    @virginmedia sheffield s8 appears to have issues. You have removed the diagnostic tool from you site which seems dumb and also your service checker is broken. Good job. Fix asap.