Virgin Media Outage Report in Harlow, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harlow, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Hertford, Enfield Town, Harlow District, Woodford Green, Chigwell, Brentwood, Great Dunmow, Chingford, Harlow and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
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Jeremy Naylor
(@JeremyNaylorTV) reported
from
Enfield Lock, England
Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice
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David Mason
(@davymace) reported
from
Enfield Lock, England
@virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.
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🔑 Shawn 🔑
(@s_mann71) reported
from
Broxbourne District, England
@virginmedia usless customer services, been without Internet and TV all day now 😡😡😡
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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Hannah Berryman
(@BerrymanHannah) reported
from
Tottenham, England
@AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)
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Eloisa Rodrigues
(@eloisarod) reported
from
Tottenham, England
@virginmedia There seem to never be a problem, and yet everyday the internet drops out…
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Mark Sapsford
(@Mark_Sapsford) reported
from
Chigwell, England
@virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise
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Jim Thompson (Thompson Promotions)
(@Bambarumba) reported
from
Harlow, England
@woodcuttersson @virginmedia I’m having the same issues in getting through to anyone. My fault isn’t even connected to this outage so is even more frustrating that I can’t get through to anyone!! 🤬🤬🤬
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.
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K.P
(@PrinceKp87) reported
from
Harlow, England
You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia
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mel smith
(@melsmith25) reported
from
Hoddesdon, England
@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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| RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect
(@BunnyJmz) reported
from
Harlow, England
My tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan 🤙🏻
(@DeeAyWhy) reported
Day 2 of fighting with @virginmedia for a service I am paying for 👍
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Clare
(@ClareKeeley) reported
@virginmedia No I repeatedly asked but they couldn’t give me an answer apart from blaming ‘the system’. It’s almost impossible to get any actual help!! If I’m told to turn the router on/off one more time 🤬🙄
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Joe Parkinson
(@Joeparki) reported
@virginmedia I took your advice and called the number yesterday 3/05/2022. The lady on the phone was very hopeful and advised that the problem would be rectified that day. I asked if this was definite 100% which she replied, “yes”! It is now 4/05/2022 and still nothing. Not even an email!!
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Tom 🔴🦅
(@tommy_por) reported
@virginmedia I made a payment, but because i missed the DD by a day, my next bill is now £98 instead of £29.99, one of the agents who offered a better package with no extra charge has absolutely messed up my account too, i did put a complaint in and i cannot afford that much
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Michelle Mumford
(@micalou1973) reported
@virginmedia To cancel
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Clare
(@ClareKeeley) reported
@virginmedia That sounds a lot like ‘turn it on & off again’!! I hope I get a refund for everyday my service isn’t active. In fact, due to the lack of help, I’m on the verge of cancelling my account.
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Vasyl Slobodyan
(@VasylSlobodyan) reported
@virginmedia I am currently waiting. I have received multiple dates which were moved/cancelled due to construction issues but NO CONSTRUCTION issues fixes so far. This is ridiculous. What do I have to do this time round? As i mentioned I think @WeAreOpenreach or @SpaceXStarlink can do better.
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Clare
(@ClareKeeley) reported
@virginmedia What is the point of letting you know John? I’ve told you how useless they are already. Pretty sure Virgin is run by bots who couldn’t give a **** about their customers. I’m taking my money elsewhere.
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NB*
(@NathanLFC1996) reported
@virginmedia @cloudyoshimoto IT IS NOT THE BQM. I actively lag massively on online games when the issue occurs. Your going to lose a lot of customers ignoring this issue
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jonotowers 🦊
(@jonotowers) reported
@virginmedia Trying to run 2 online businesses from home via 4g is proving difficult and when talking to you customer services yesterday about compensation was useless. I just want it fixing.