Virgin Media

Virgin Media Outage Report in Harlow, Essex, England

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The latest reports from users having issues in Harlow come from postal codes CM18, CM20 and CM19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harlow, Essex, England 01/29/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harlow, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Hoddesdon, Harlow, Chingford, Loughton, Enfield Town, Chigwell, Woodford Green, Waltham Cross, Hertford, Brentwood and Bishops Stortford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • Ratman46 Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported from Broxbourne District, England

    So I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...

  • hibouxchouette 🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus) (@hibouxchouette) reported from Enfield Lock, England

    Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.

  • lifeofvanisha Vanisha (@lifeofvanisha) reported from Enfield Lock, England

    Oh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer

  • ssb316 Ssb316 (@ssb316) reported from London, England

    What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems

  • nickpeddle234 nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia any problems in the CM186PJ area my broadband not working

  • dranand2812 anand j (@dranand2812) reported from Chigwell, England

    @richardbranson vry sorry to say tht virgin media communication to th customers been very poor. I hv been awaiting new broadband connection fr a while, vry frustrating indeed. #acc813439502 site id 22

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

  • Ratman46 Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported from Broxbourne District, England

    @virginmedia Yes did speak to the team and the only option open to me was to leave, come back as a new customer (send equipment back etc, place new order) or go to another provider. With those 2 options on the table you can see why I've chosen to leave.

  • Markyjlands Mark Landsbury (@Markyjlands) reported from Bishop's Stortford, England

    @virginmedia No I had to hang up whilst on hold for another dept, we have part service back in that we now have our channels that we subscribe to, however we still don’t have our on demand or catch up services..

  • ArsenalNexus not orthodox SalafI Muslim (@ArsenalNexus) reported from Tottenham, England

    @virginmedia hi why my internet has been down since 2 pm can you please advise

  • 55factory 55factory (@55factory) reported from Tottenham, England

    VIRGIN MEDIA are stealing money from accounts. Last week @virginmedia stole £150 from an account, they are now avoiding paying it back EVEN after accepting the mistake. They have gona as far as to just not take a call, never phone back and bypass the customer

  • semcglone Stuart McGlone (@semcglone) reported from London, England

    @virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh

  • nordar48 Noreen Darragh (@nordar48) reported from Enfield Lock, England

    @virginmedia No it’s awful

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Theydon Bois, England

    @virginmedia the last couple of weeks have been abysmal - packet loss and routing problems making my internet connection unusable. Now the TV is affected too. I had an engineer booked for Saturday but received a text saying visit cancelled as the issue was fixed. It’s not!

  • GoldSoul_P Prince 👑 🇺🇬 (@GoldSoul_P) reported from Enfield Lock, England

    I swear I’m tired of @virginmedia last week the tv box decides to act up and I had to wait 3 days for a new one and now the broadbands not working so I’m without internet for God knows how long smh

  • HusseinKhan11 Hussein Khan (@HusseinKhan11) reported from Enfield Lock, England

    @virginmedia why is ur internet so ******* shit all the time

  • Chrisveria Elias Chris Christodoulou (@Chrisveria) reported from Enfield Lock, England

    Virgin Media have let me down

  • Markyjlands Mark Landsbury (@Markyjlands) reported from Bishop's Stortford, England

    @virginmedia No errors, just no options from either menu

  • StephenLSmith87 Stephen Smith (@StephenLSmith87) reported from Broxbourne District, England

    @virginmedia Can someone please contact me. Been sent a bill for £95 for a missing box which I never received in the first place, I will not be paying this bill.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MysticMarshh ✨💜Kelly Anne💜✨ (@MysticMarshh) reported

    Wtf is virgin media doing?! Past couple days just keeps turning itself off. So sick of them.

  • angel1gavin ag (@angel1gavin) reported

    @virginmedia I think you mean residential ACCOUNTS. Alone on Twitter you can see people complaining about lack of service since yesterday morning due to your supposed scheduled improvements in the SAME area. Social media elsewhere I can see lots of people experiencing same issue as myself.

  • will_thelwell Will (@will_thelwell) reported

    @virginmedia 3rd day in a row my broadband has gone down. This time during work hours. Id like to make a complaint please ive had enough of this.

  • f411eem Faheem O (@f411eem) reported

    @virginmedia going over the same process repeatedly for the same results and all your lousy app does is send me to a redundant customer forum whose relevant keyword search takes me to posts in 2012. Could you at least pretend to care and contact me back

  • Oliversweb Billy (@Oliversweb) reported

    @virginmedia I know we are supposed to have some internet work done in the Stevenage area but was advised this was completed at 8am, but since this morning I am now getting very bad packet loss, will this be fixed?

  • nitramnostaw Martin (@nitramnostaw) reported

    @virginmedia So how do I go about getting my package sorted?? Surely if I have an email saying my price won't increase, you can't then increase it?? Not exactly a great customer experience is it??

  • angel1gavin ag (@angel1gavin) reported

    @virginmedia I was meant to be WFH but had to take a holiday instead due to the farce that is Virgin Media. You have to have reported the issue and be without service for 48 hours before you can be entitled to £8.40 per day. A complete joke.

  • jhallgraphics Johnny (@jhallgraphics) reported

    @virginmedia Hi, looking at changing over to Virgin manually instead of using uSwitch. When we put the order in, how soon would the activation be for the broadband just so we know when to cancel the current provider?

  • GeoffRogersEU Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported from West Molesey, England

    @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

  • Bostonian7119 The Bostonian (@Bostonian7119) reported

    @virginmedia When I was on the call, the automated message said to call 150. Stupid advice, if calls can't be made, or received.