Virgin Media

Virgin Media Outage Report in Harlow, Essex, England

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The latest reports from users having issues in Harlow come from postal codes CM18, CM17 and CM20.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harlow, Essex, England 11/07/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Harlow, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Brentwood, Waltham Cross, Chigwell, Enfield Town, Chingford, Harlow, Cheshunt, Hoddesdon, Takeley and Woodford Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • PeugeotRepairs peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England

    @virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!

  • HarryGillmore Harry Gillmore (@HarryGillmore) reported from London, England

    Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!

  • tottenhamterry terry stubbs (@tottenhamterry) reported from North Weald Bassett, England

    @virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia internet cut out 20 mins early tonight. Don't know if that's progress or not. Think I might progress to sky or BT. Absolute disgrace of an internet provider you are.

  • kourcper Kacper 🧅 (@kourcper) reported from Tottenham, England

    virgin media fix your ******* wifi

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.

  • 1stcallosteos Vinod Mahtani (@1stcallosteos) reported from Enfield Lock, England

    @virginmedia Thank you. I didn’t know this service even existed. I will try them now.

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia hello again. Internet down again. Same time again. What is wrong with you all.

  • PeugeotRepairs peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England

    @virginmedia No we can't just for updates because your site is down too

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.

  • OptimiseOrDie Craig Sullivan (@OptimiseOrDie) reported from London, England

    @virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!

  • itsjonnybaldwin Jonny Baldwin. (@itsjonnybaldwin) reported from London, England

    @virginmedia sort your shit out, this is beyond poor

  • PeugeotRepairs peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England

    @virginmedia my broadband is still not working how can you say it's been fixed!!

  • therafidrahman man (@therafidrahman) reported from Tottenham, England

    The way virgin media keeps going down and back up ffs am I rollercoaster

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia cut out 20 mins early tonight. And you had been so consistantly bad I was beginning to worry. Back to being inconsistently bad. Great work team. 😡

  • booshtukka Antony Kennedy (@booshtukka) reported from Epping, England

    @NeilCastle @benno86222551 @SteinerJar @virginmedia I feel like that’s what my post was. Bear in mind, this is not new. I’ve sent this feedback over and over, and the response is always to give me a ton of work and testing to do, and then the problem resolves itself and they take no responsibility.

  • shinykathy Shinykathy (@shinykathy) reported from London, England

    @virginmedia My internet is super slow I pay for super Fast!! Help!!!

  • booshtukka Antony Kennedy (@booshtukka) reported from Epping, England

    @RWoody1995 @SirWalterSmith9 @virginmedia Yes, that is why. Exactly. But I’d still like better customer service.

  • darc174 Darcy Meadows (@darc174) reported from Harlow, England

    @virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz

  • booshtukka Antony Kennedy (@booshtukka) reported from Epping, England

    @harryhpalmer @RWoody1995 @SirWalterSmith9 @virginmedia Their approach of not telling anyone when things are broken, and that in fact the service status page always shows everything is fine. Or telling us afterwards when it’s fixed. Or in any way owning their failures in service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RachaelWarner87 Rachael Jay (Warner) (@RachaelWarner87) reported

    @virginmedia trying to get online in the IP2 area & no connection for over an hour. Can’t work remotely without it. Any known issues / works??

  • daniforster26 Danielle Forster (@daniforster26) reported

    @virginmedia internet down. Checked the status and says down until 5pm. I need to work. Can you please provide an accurate update on a fix?

  • BenHockman BenH (@BenHockman) reported

    @virginmedia what are you doing?! Can you replace my broadband with a carrier pigeon to improve speed and reliability of service? #virginmed

  • weggieg64 Wendy grainger (@weggieg64) reported

    @virginmedia By text message, my husband is at home at min and it is off already. Hopefully it won't be long as he is disabled and relies on telly and internet. I just thought that with the transmitter problems affecting over a million people maybe virgin would have realised and delayed works

  • LadySs Sana (@LadySs) reported

    @virginmedia Exactly hence I saw the amount charged £28 pm to £88 really !!!!!!! Stop replying like am thick it’s not appreciated .. why would I complain on Twitter ? Because your customer service is abysmal 🤬

  • weggieg64 Wendy grainger (@weggieg64) reported

    @virginmedia Hi thank you for replying, no we haven't been advised on how long it will take. Just an unlucky coincidence with the bilsdale transmitter out of service, and everyone relying on internet.

  • tommy_quin TGD (@tommy_quin) reported

    @virginmedia is there a #outage in #London ? #broadbanddown

  • m1ne5hkha HumDinger (@m1ne5hkha) reported

    @virginmedia So just started working and it's gone offline. This is after the factory reset yesterday afternoon. The Internet seemed fine last night no issues,but I wasn't online all night to confirm.

  • WelshPurpleTree Ruth (@WelshPurpleTree) reported

    @virginmedia Some replies I’ve had; 1, told in the post - never arrived so followed up & told that was never the case of in the post! 2, I’m registered as priority due to package. 3, VM will be in touch to follow up on my complaint! Not heard.

  • StuartMetcalfe2 Stuart Metcalfe (@StuartMetcalfe2) reported

    @virginmedia Still talking to absolute muppets who promise the world but despite several conversations and promises a manager will be calling me back with 48hrs... no phone call. No help whatsoever. Can you please give me the area manager number? Or ask them to contact me ASAP. Thank you