Virgin Media Outage Report in Harlow, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harlow come from postal codes CM20, CM17 and CM18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Harlow, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Chigwell, Harlow, Hoddesdon, New Southgate, Tottenham, North Finchley, Ware, Great Dunmow, Buckhurst Hill, Palmers Green, Edmonton, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
TV | |
| Enfield Town |
Internet | |
| Chigwell |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Carlo
(@Pegnarista) reported
from
Stanstead Abbotts, England
@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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James Brown
(@JammieBun) reported
from
Enfield, England
@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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Kathy B
(@KathyB05775264) reported
from
Tottenham, England
@virginmedia my internet is down. Is there a problem in the N18 area
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Carlo
(@Pegnarista) reported
from
Stanstead Abbotts, England
@virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@virginmedia Wi-Fi still down.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Carlo
(@Pegnarista) reported
from
Stanstead Abbotts, England
@virginmedia No advice at all as to what the issue is. Still not fixed.
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Enfield, England
@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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mindbodyrevival_coach
(@mindbodyrevival) reported
from
Enfield Lock, England
@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CMB77💙
(@ChriMBow) reported
@virginmedia Just WiFi. Its been like this for months. It seemed to get better and now it is off more than it is on in certain parts of the house. Been a customer for years and this is the worst WiFi I've had but also the worst customer service when I rang
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Paul Stephen
(@PaulTamplin) reported
@virginmedia Would this be easier if someone called me rather than have my issue plastered across social media?
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David
(@m25driving) reported
@virginmedia unbelievably bad customer service! Two missed install appointments with no notice! The best part of 3 hours on the phone! Still no resolution! Not a great first impression for a new customer! I hope the rest of the contract it this bad!
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Jay McDonnell
(@JayMcDonnell17) reported
@virginmedia As per usual... Your connection test advises of no issues
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Gordon Campbell
(@gorcampbell) reported
Anybody noticed an issue loading some sites on Virgin Media today?
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bee 💛🐝
(@beekennedy_) reported
**** virgin media wifi, I don't get to play kahoot cause my teacher has an Internet outage
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Sam Collett
(@WhatSamSawToday) reported
For the second day running @virginmedia tell me their systems are down and I cannot leave them. Having spent a total of 2.5 hours waiting on the phone I requested they call me back when their systems work. They replied they cannot do that. Talk about shoddy service!
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Charlie Simon
(@charlie_simon1) reported
@virginmedia Literally came out of the hospital ward to take you up on your offer of a webchat. You are supposed to be customer service. This does feel like a joke now. Send me a webchat link to resolve this at 4pm. Or is that too complicated?
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Jay McDonnell
(@JayMcDonnell17) reported
@virginmedia hello virgin media, I'm sorry to contact you regarding this issue and would have hoped somebody would have contacted me instead of me going out of my way but right now I need to ask if there is a reason I should not terminate my contract because of this appalling act
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Kie Mc
(@kiemc33) reported
@virginmedia nobody answers the phone lines, websites and apps don’t work. I just want to reduce my service. #PoorService