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Virgin Media outages and service status in Harlow, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Harlow, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 30, 6:51 PM GMT+1.
  • 76% TV (76%)
  • 14% Internet (14%)
  • 4% E-mail (4%)
  • 2% Total Blackout (2%)
  • 2% Wi-fi (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Harlow come from postal codes CM20 , CM18 , CM17 and CM19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 31: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harlow, England

The most recent Virgin Media outage reports came from the following cities: Harlow, Chigwell, Brentwood, Enfield Town, Epping Forest District, Hertford, Hoddesdon, Ware, Waltham Cross, Woodford Green, and Cheshunt.

CityProblem TypeReport Time
Harlow Internet 17 hours ago
Chigwell Internet 21 hours ago
Harlow Internet 3 days ago

Nearby cities with recent reports

Chigwell

1 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • mrpattani
    Bijal Pattani (@mrpattani) reported from Sheering, England

    @virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

  • nan2thou
    PAT WEBB (@nan2thou) reported from Enfield Lock, England

    @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

  • Jenny_Edwards
    Jenny_Edwards CBE (@Jenny_Edwards) reported from Enfield Lock, England

    @virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • raimundo
    raimundo vazquez (@raimundo) reported from Tottenham, England

    Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

  • paulnewbz
    Paul Newby (@paulnewbz) reported from Hoddesdon, England

    @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

  • N1CKxP
    Nick (@N1CKxP) reported from Tottenham, England

    My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

  • Pegnarista
    Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia No advice at all as to what the issue is. Still not fixed.

  • marionmurray13
    Maz 💙 (@marionmurray13) reported from Enfield Lock, England

    @virginmedia You choose NOW to bring down my services 😡😡😡😡

  • s_mann71
    🔑 Shawn 🔑 (@s_mann71) reported from Enfield Lock, England

    @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

  • DearleRobert
    Robert Dearle (@DearleRobert) reported from Harlow, England

    @_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?

  • janeylees
    Jane Lees (@janeylees) reported from Enfield Lock, England

    @virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience

  • JammieBun
    James Brown (@JammieBun) reported from Enfield Lock, England

    @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

  • Lisamarie0410x
    Lisa (@Lisamarie0410x) reported from Enfield Lock, England

    @virginmedia whole service has gone down. Its bloody ridiculous

  • mindbodyrevival
    mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England

    @virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markenello
    Mark Sutherland * (@markenello) reported

    @MattyBeer @virginmedia Its broadband and TV but I've had more than enough of the terrible service

  • milesc2003
    Miles (@milesc2003) reported

    @virginmedia Hi again Virgin, why does it look like my engineer appt has been cancelled? And good to know that there is a wider issue in the area.

  • textmaniac78
    Adam Weston (@textmaniac78) reported

    @OliverGMcManus @virginmedia I got told once and I don't know if it works but if you ring up and upgrade to another package it's classed as a new contract so you can cancel within 14 days maybe worth looking into doing that

  • JordanPsych_
    Jordan (@JordanPsych_) reported

    WHY AM I STILL GETTING ******* PING ISSUE WITH YOUR DOGSHIT INTERNET @virginmedia

  • Teresacooper
    🌸 🙀 Teresa Cooper (@Teresacooper) reported

    @virginmedia all my emergency buttons are on Virgin and its all been offline since yesterday.

  • ShirleySarah70
    ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported

    @virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺

  • LiamHiggins5
    Liam Higgins (@LiamHiggins5) reported

    @OliverGMcManus @virginmedia @MartinSLewis honestly think you should help put more pressure on broadband providers. The fact this person has been without broadband for several weeks and can't leave without paying a exit fee is ridiculous.

  • siralexisared
    glazersout (@siralexisared) reported

    @LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman

  • iz49
    Izzy McGuire (@iz49) reported

    @virginmedia I want to cancel my TNT sports it is ridiculous you make it so hard to do on the Virgin Media website. Please can someone message me asap

  • SchecTom
    ✊️Tom✊️ (@SchecTom) reported

    @virginmedia had no Internet or TV since around 9pm last night. You guys fancy trying to actually fix it or?????