Virgin Media outages and service status in Harlow, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Harlow, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 30, 11:03 PM GMT+1.
- Internet (58%)
- Wi-fi (21%)
- TV (16%)
- Total Blackout (5%)
The latest reports from users having issues in Harlow come from postal codes CM18 and CM20 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Harlow, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Hertford, Brentwood, Bishops Stortford, Harlow, Epping Forest District, Woodford Green, Buckhurst Hill, Waltham Cross, and Ingatestone.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
Internet | 48 minutes ago |
|
Hertford
|
Wi-fi | 5 days ago |
|
Brentwood
|
Internet | 6 days ago |
|
Enfield Town
|
Internet | 9 days ago |
|
Hertford
|
TV | 12 days ago |
|
Enfield Town
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
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James Brown (@JammieBun) reported from Enfield, England@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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Karim Harbott (@KarimHarbott) reported from Enfield Lock, England@virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get
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XxSousaxX (@sousax_x) reported from Broxbourne District, England@virginmedia no service at all EN8 0DZ and cant gwt onto your website
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?
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Frankie (@FrankUgboro) reported from Tottenham, England@virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.
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Jane Lees (@janeylees) reported from Enfield Lock, England@virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience
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MartinCompton (@mart_compton) reported from Bishop's Stortford, EnglandIf there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia No advice at all as to what the issue is. Still not fixed.
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Richard (@HalloweenJack55) reported from Epping, England@virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.
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Sharon Spiteri (@shaspi) reported from Tottenham, England@virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.
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Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England@virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England@virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England@virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.
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Debbs Durston (@DEDNaive) reported from Enfield Lock, England@virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!
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Jenny_Edwards CBE (@Jenny_Edwards) reported from Enfield Lock, England@virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue
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Eloisa Rodrigues (@eloisarod) reported from Tottenham, England@virginmedia There seem to never be a problem, and yet everyday the internet drops out…
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raimundo vazquez (@raimundo) reported from Tottenham, EnglandHi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Cold (@Javier_Cold_) reported@Ofcom @virginmedia sucks. 2 hours going in circles to cancel my package. They get away with it by exhausting you, going around and around, stalling the conversation until you say yes.
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Emily Atkins (@bahallathegreat) reported@virginmedia hi guys um I need a engineer to relay my cable also just to check my hub etc as my speeds up stairs are half what the used to be we’ve done all the normal stuff soo just need the number but all I find is customer services
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Vikram (@VikramRajpara09) reported@virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.
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John (@reversebrexit22) reported@virginmedia I have issues with my hub dropping out. I’ve done all of the checks and waited on the chat for 20 mins for a “customer support “ individual to drop off after 5 minutes because I didn’t respond with 10 seconds of him asking a question. I have screen shots as proof
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zach close YT (@ZachcloseYT) reportedSeriously @virginmedia you canceled our contract with you before it even run out just because you have sued and you raised the price to over 200 pounds a month that we can't afford and the rubbish service doesn't even work and I don't want a reply from ai I want a person to reply
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Abbie (@abz_06) reported@virginmedia You could send someone to Mars and back in the time it’s taking you to fix this. What issue could be so big that takes two whole weeks to fix? You’re a billion pound company. Not good enough.
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Philly (@Cath_Philly) reported@virginmedia Outage in the B91 Zero updates. Out now for 20 hours with a comp time for repairs 29/10 at 16:07 (love the precision). Heart-monitor at the property - reported by phone yesterday - and office hours lost. Comment please.
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Jags Arthurson (@JagsArthurson) reported@briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong
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Mike Garner (@smickyboy) reported@virginmedia 2 days running we have had intermittent Internet in CV6 1GG and 2 days running your checker says the issues have been fixed. They have NOT! Isn't about time you really fixed it?
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lucy barnett (@lucebarnett) reported@EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service