Virgin Media

Virgin Media Outage Report in Harlow, Essex, England

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The latest reports from users having issues in Harlow come from postal codes CM18, CM20 and CM17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harlow, Essex, England 04/24/2024 12:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Harlow, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Tottenham, Ware, Waltham Cross, Harlow, Bishops Stortford, Chipping Ongar, New Southgate, Brentwood, Palmers Green, North Finchley, Woodford Green, Hoddesdon and Edmonton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEnfield Town Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.

  • MarcJTaylor Marc (@MarcJTaylor) reported from Tottenham, England

    @virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.

  • ekkocitymusic EkkoCity® (@ekkocitymusic) reported from Tottenham, England

    @virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia out the number that we had been calling from the start and so after all that we were back to square 1 explained our issue once again for the third time. the new woman who answered was very blunt but she did move our delivery date to an earlier time which is all we wanted

  • EreiraS steven ereira (@EreiraS) reported from London, England

    Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬

  • TracyTyson TT (@TracyTyson) reported from Stanstead Abbotts, England

    @virginmedia shocking customer service today Virgin! I said I would tweet if no one returned my Call after your advisor hung up on me mid convo 😡

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia twice. without us knowing he made us another account with virgin for the WRONG address which has now caused them to have their wifi cancelled due to his mistake! he then told us to call a specific number to get through to someone who will in fact help us but he ended up reading-

  • nickpeddle234 nasty nick (@nickpeddle234) reported from Harlow, England

    @virginmedia any problems in the cm194 area

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia we’re uni students who need wifi to do our work, when we called the first person completely disregarded our complaint as when we finished explaining our issue he told us he was putting us on hold when in fact he transferred us to a new person. Then vin / victor spent 45 mins on..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • boswell_derek Derek 💛NCFC💚 🇺🇦 (@boswell_derek) reported

    @suejcas1 @virginmedia Same here Sue. Red button seems to work on main channels like BBC but not on Sky Sports.Come on Virgin Media sort this out.We pay for the service.

  • manvsmanure Man Vs ManUre (@manvsmanure) reported

    @virginmedia @di_retired Is connection down in D24 now?? No tv broadband since 10pm.

  • ClibboD DJ Clibbo (@ClibboD) reported

    @virginmedia I'm appalled at the shocking level of customer service provided in recent months. I've been a loyal customer of 3 or 4 years and I just get fobbed off to the point I'm now looking at leaving to go to sky. Shocking service

  • its_chrisnix Chris Nix (@its_chrisnix) reported

    @JohnChinner @hurleyb0b @virginmedia Same. Switched to BT and haven’t had a problem since.

  • YaBoyZainG4m3r YaBoyZainG4m3r (@YaBoyZainG4m3r) reported

    @Champs707007 Yeah that’s the problem. I remember when they were installing Fibre in this new place, it was the most agonising thing ever. The house came with its own WiFi to use until the fibre was setup, and that was possibly worse than virgin media. Was delighted when it was all set up.

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported

    @virginmedia Or just cancel the whole thing so he can get broadband with another company

  • sankapil TheIndianFireTrail (@sankapil) reported

    @virginmedia is the network down again in HX3

  • dcb72 Damien. (@dcb72) reported

    weeeey. @virginmedia down again in Cambridge

  • Kerryk36992631 Kerry_k (@Kerryk36992631) reported

    @virginmedia total service failure in OL7 area of Greater Manchester, service checker not working either, please can you provide an update as your app and website is not providing any information regarding resolution of the fault

  • jeannesmith1 jeanne smith (@jeannesmith1) reported from Hillingdon, England

    @virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?