Virgin Media outages and service status in Harlow, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Harlow, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 10, 1:05 PM GMT+1.
- Internet (70%)
- TV (13%)
- Wi-fi (9%)
- E-mail (4%)
- Total Blackout (4%)
The latest reports from users having issues in Harlow come from postal codes CM18 and CM20 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harlow, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Enfield Town, Epping Forest District, Woodford Green, Buckhurst Hill, Hertford, Waltham Cross, Ingatestone, Chigwell, Brentwood, Hoddesdon, Ware, and Cheshunt.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow
|
Internet | 7 hours ago |
|
Harlow
|
TV | 11 hours ago |
|
Enfield Town
|
Internet | 22 hours ago |
|
Epping Forest District
|
Internet | 23 hours ago |
|
Woodford Green
|
Internet | 2 days ago |
|
Enfield Town
|
Internet | 5 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, EnglandVirgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII
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Dr Marie Parsons 💙 (@mparsons43) reported from Harlow, England@virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team
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ian (@bunchyno2) reported from Enfield Lock, England@virginmedia I have a complaint regarding staff behaviour. Can someone help
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia This is the standard service received from you if you have a fault!
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Z (@PrivArsenalFtbl) reported from Tottenham, EnglandI give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
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Christopher Calvert (he/him) (@XtopherCalvert) reported from Tottenham, England@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV
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Katie Fowler (@SpiritAngels5) reported from Stapleford Abbotts, England@virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England@virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻
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mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
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Paul Moston (@Mostons) reported from Enfield Lock, England@virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.
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Robert Dearle (@DearleRobert) reported from Harlow, England@_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.
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Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
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Sharon Spiteri (@shaspi) reported from Tottenham, England@virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy Miller (@KathyMi25429227) reported@virginmedia Please cancel engineer visit that I did not ask for...I do not have time to spend another 25 mins on hold
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reportedVirgin media Fined 28 million for tryjng to prevent customers leaving. No wonder people are sick of their **** service
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Richard (@ylesine999) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV42 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Kathy Miller (@KathyMi25429227) reported@virginmedia appalling service...on hold 15 mins and counting after nighmare getting to a point where I wait! C'mon..you charge enough
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Daithi (@daithigor) reportedI used to be able to cancel Virgin Media over email. I have the emails to prove it. The last time I tried to cancel over email I was told they "changed the system" and had to ring to cancel.
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Tariq Chowdry (@tc9topcat) reported@virginmedia - my internet has been down since 3pm in Bristol Can't get through to agent on phone. Please advise when it will be fixed.
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Claire Fox (@foxclaire1973) reported@virginmedia I need help because I have someone that has used my address to set up virgin the box is here and are 6 letters I have spoke to someone but they do not believe me that the person does not live at the address what can I do
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Makaveli (@Makintel) reported@Stsantek @virginmedia I been with virgin media when they were blue yonder and they never gave a ****
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Ryan (@MrRWatts) reported@virginmedia trying to reach a human as you've cancelled my broadband early and your IVR? No wonder you got fined 28million... any chance of actually getting help from someone?
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia once again I have sent a DM as requested about my complaint with no response. Is this part of the ignoring customer correspondence scandal?