Virgin Media Outage Report in Harlow, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harlow come from postal codes CM17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Harlow, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Edmonton, Waltham Cross, New Southgate, Tottenham, Harlow, Ware, Chigwell, Hertford, Chingford, North Finchley, Brentwood, Palmers Green and Southgate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
||
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harlow, England
Latest outage, problems and issue reports in Harlow and nearby locations:
-
The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Thanks but tbh I'm just being directed round in circles and this is a big part of the problem in trying to deal with what should be a simple issue to deal with.
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits
-
Louise Hatch 🦋
(@LouiseHatch1) reported
from
London, England
Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
-
The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Yes, but that process took 81 minutes, without having spoken to anyone who could deal with my problems. It's been the third attempt at talking with Virgin too.
-
Terri
(@Rex_Comms) reported
from
London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
-
Matthew Saggers
(@MatthewSaggers) reported
from
Harlow, England
@virginmedia 150 all departments are shut, my virgin media app keeps having a 500 error code. How do we contact some to move an appointment due to family emergency. Shame for a communication company users can't communicate with you.
-
The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.
-
Akshay
(@ACMru_) reported
from
Enfield Lock, England
Virgin media 2nd line support have got to be one of the rudest and worst customer services I have ever ever ever spoken too. Contemplating just cancelling the service. @virginmedia
-
The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@reece_dinsdale @virginmedia is terrible for that. Its website seems designed to navigate you away from finding contact details and customer services.
-
The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia What if Postman Pat's cat intercepts it? Was told without a password, data protection prevented discussion of a billing issue.
-
Jonathan Graham
(@jagraham90) reported
from
Tottenham, England
@virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.
-
Bijal Pattani
(@mrpattani) reported
from
Sheering, England
@virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy
-
Mani
(@weird_FM) reported
from
Tottenham, England
O2 is acting up again. I have had no service all day. And my wifi is ****😭@O2 @virginmedia fix up
-
The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
-
🅺🅴🆅🅸🅽 🅹🅴🅽🅽🅸🅽🅶🆂
(@Kevinj86) reported
from
Harlow, England
Getting bombarded with calls from someone saying they work for @virginmedia and I have a problem with my broadband - five times this week! #nightmare @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nunquam Dormio
(@NunquamD) reported
@virginmedia Yes. And apparently you aren’t going to fix it until 10:00 tomorrow.
-
Jem kunz
(@jemski7) reported
@virginmedia Thank you ZR. I do appreciate your efforts. I’m sure efforts are@being made by the technicians but sadly not by customer services or your website/recorded information people who’s right hand doesn’t seem to know what it’s left is doing.
-
Cassie Compton
(@CassiCompton) reported
@virginmedia our WiFi has been down for 2 days now? Restarted numerous times still not working?
-
キーディ魔女 🍀
(@katnav01) reported
On a call for over 35 minutes trying to sort a repair and your call handler has just hung up on me. @virginmedia ridiculously bad customer service. 🤬
-
Richard booth
(@Richard74746736) reported
@virginmedia my. Internet, TV etc has all gone down.. Ts5 7aw.
-
Humy Zaman
(@humy8) reported
@virginmedia please fix the #broadband area fault in London E8
-
Gavin Fuller
(@fu72524936) reported
@virginmedia Virgin is rubbish on WhatsApp too. Been waiting an hour and a half and counting. I just want to cancel my contract. Am I going to get charged more for the time you’ve wasted?
-
Victoria
(@Victori41679911) reported
@virginmedia we are the victims of fraud from within Virgin. We have contacted your staff 6+ times to resolve this & still we await a reply. We’ve cancelled bank cards to protect ourselves as you clearly have no intention of resolving it. Please help!
-
Simon Chanter
(@sidtheimp) reported
@virginmedia are people in Lincoln having any trouble with Internet today??
-
Simon
(@theSOWilliams) reported
@virginmedia @EggsyGLC Piss poor, If you were a podcast you'd be the @DemonSeedPod. Doo doo doo you ************! #windscreenonacar