Virgin Media outages and service status in Buckhurst Hill, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Buckhurst Hill, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 30, 10:40 AM GMT+1.
- Internet (68%)
- Wi-fi (17%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
The latest reports from users having issues in Buckhurst Hill come from postal codes IG9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Buckhurst Hill, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, Harringay, Poplar, Woodford Green, Enfield Town, Newham, City of London, Chigwell, Waltham Forest, Dagenham, Waltham Cross, Romford, Islington, and Buckhurst Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford
|
Internet | 50 minutes ago |
|
Hackney
|
Internet | 1 hour ago |
|
Hackney
|
Internet | 11 hours ago |
|
Harringay
|
Total Blackout | 19 hours ago |
|
Hackney
|
Total Blackout | 19 hours ago |
|
Hackney
|
Internet | 23 hours ago |
Nearby cities with recent reports
22 recent signals
4 recent signals
3 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I donβt trust Virgin Media anymore
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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raimundo vazquez (@raimundo) reported from Tottenham, EnglandHi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
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Steven Peterson π³οΈβπ (@squeakytoy) reported from Islington, England@virginmedia Iβve already terminated my service with you since you were unable to get it installed in less than a month.
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Lewis Allen β (@_Lewis_A) reported from Romford, EnglandOn phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.
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Debbs Durston (@DEDNaive) reported from Enfield Lock, England@virginmedia Look just leave it tonight. If itβs the same in the morning Iβll contact customer service to see how long it will take to close my account. Cheers for trying to help.
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Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England@virginmedia wifi doesnβt work. Itβs impossible to get in touch with them in the phone. The worst internet service I have hadβ¦
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πππππππ π΅πππ£ππππππ (@WordDoodler) reported from Tottenham, EnglandSo it turns out @virginmedia have a help system that isnβt helpful. Catch-22 built into system and no tv. Why am I paying them?
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antoine π¬π§πͺπΊπ¨π΅π³οΈβππͺπΈ100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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PAT WEBB (@nan2thou) reported from Enfield Lock, England@virginmedia Not now there isnβt. But there was no service at 8am until 10.30. T happens on a regular basis but it doesnβt stop the price going up.
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
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βοΈπ»πππ πππ½ππ£ππππβοΈ (@NoddyMaccy) reported from Romford, EnglandIβve had 3 hours sleep, Iβm trying to catch up and within 10 mins Iβve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, Iβll be tracking your location and paying you a ******* visit! π‘
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βοΈπ»πππ πππ½ππ£ππππβοΈ (@NoddyMaccy) reported from Romford, EnglandCurrently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!
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Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. Iβve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
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Mariachiara (@mariesnotcool) reported from Islington, England@virginmedia weβve had no service in EC1V London, since our Wi-Fi was installed last month. Weβve tried to call countless time and we keep being told about βarea issuesβ that would be solved the day after but never do. This is just unacceptable behaviour!
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia And now the service checker doesn't seem to be working either....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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faye (@fayfreddie10) reported@virginmedia @moonpeach212 @virginmedia why don't you just release people from contracts when you cannot provide a good service.. ive had enough and will contact the Ombudsman now..
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DC (@dc250705) reported@virginmedia 13 hours until you notify by text that something is wrongβ¦communication quite crap isnβt it. Now told not fixed until 0200
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Tony Payne (Main Account) (@Poddys_bu1) reported@CheekyVic @virginmedia It's almost impossible to get through to an English call centre, the Indians never have a clue what we actually want. Moved on now and our local provider, Toob is really good.
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Kev Crane (@KevCrane41) reported@BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.
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Amanda Frazee πππ¦π¦AVFC (@AmandaFrazee12) reported@DianeRusse58708 @virginmedia That is naughty Diane when you are paying for a service
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Expanse Consulting Ltd (@ExpanseCon) reported@MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
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. (@AlexparkerI) reported@MelJanie @virginmedia Iβve just left virgin media. Their customer service is abysmal
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andy spinoza (@andyspin) reported@virginmedia Hi weβve been plagued by problems since you introduced the new box /software. Now itβs not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish
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Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
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Declan Carty (@declancarty) reported@IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a βrightsβ issue ????