Virgin Media Outage Report in Buckhurst Hill, Essex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Buckhurst Hill come from postal codes IG9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Southwark, Harlow, Holborn, Blackheath, City of Westminster, Finchley, Hackney, Islington, Leyton, Camden Town, Tottenham, Wood Green and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tower Hamlets |
Internet | |
| Southwark |
Total Blackout | |
| Southwark |
Total Blackout | |
| Harlow |
TV | |
| Holborn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
-
Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
-
Tim Atkins
(@TimAtkinsPhoto) reported
from
Hackney, England
@virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(
-
tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
-
Lucy Oulton
(@Lucy__Oulton) reported
from
Tottenham, England
@virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment
-
liz mcdonnell
(@lizmcdonnell1) reported
from
Wandsworth, England
@virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!
-
Nicolò Arena
(@nicoloarena) reported
from
Hackney, England
@virginmedia No, thanks. I need to cancel ASAP
-
P͟G͟ t͟w͟e͟e͟t͟s͟
(@PaulGrayburn) reported
from
Romford, England
@itsnoel @RantAbulus @virginmedia @Virgin_Victoria Yeah I’m happy with this one. The Hub I had previously was dog shit. Normally get a bit quicker then what Speed Test got tonight, can hit 390Mbps from time to time.
-
alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(
-
Köksal A.
(@koksal) reported
from
Hammersmith, England
@virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers
-
Mr Jones THFC
(@Mister_J0nes) reported
from
Ilford, England
@gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡
-
Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels
-
Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia If you read this correctly you would see that I said broadband is not the issue - it's everything else, and trust me we gave engaged with you on numerous occasions including 6 engineers who have so far failed miserably.
-
gracieface
(@GracialNation) reported
from
Hackney, England
@virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.
-
raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
-
Andrew Brooks
(@Real_Blue_Meani) reported
from
Epping, England
@virginmedia Yep still not working. Nearly a week now and our next bill has arrived.
-
Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
-
Curly O's
(@JanineAdelman) reported
from
Barnet, England
@darin_burrows NOT @virginmedia package is great as is broadband, but Customer Service is hopeless if it doesn't work correctly. One year in still not sorted and getting ready to leave.
-
Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia no service in E18 oh please sort it out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
jimexplore
(@jimexplore) reported
@virginmedia @alison_slone Actually incredible. What's the point of this account if all you do is tell the people to go back to the terrible communication methods they're on here complaining to you about? Love to know these "security reasons" that other companies manage to get around.
-
jimexplore
(@jimexplore) reported
@virginmedia Nope. The last msg: "Your new package will start from 14/06. 350M, Mix it, talk weekends, Sky Sports collection HD. Apologies again for all the trouble you had to face, but I tried my best to sort this out in this chat itself so that you need not have to contact us again."
-
Gary Hollern
(@garymackem) reported
@virginmedia So where am i meant to cancel, I’ve given up waiting on 150 for someone to answer
-
Colin Hamilton
(@ColinHamilton8) reported
@virginmedia how do I complain about service? After being reassured that a house move would be easy we have telephone and internet but no tv. 4 phone calls and still nothing. 😡
-
Daniel Williams
(@DanielW45572689) reported
@virginmedia It definitely was an outage of sorts yes. The box won't properly start up like it's on a loop. And the lights on the box all light up and then off again and etc.
-
Richard
(@richspursfan71) reported
@virginmedia Got a response, transferred me to a retention expert at 12:15pm still waiting. If I get no response by 8pm I will cancel the direct debit, I am not paying your company any more money than I have to
-
Fionna Gillan-Foy
(@Neesongirl) reported
@virginmedia I was told everything was fixed and the CISAS case was closed and settled last week!!! To find this week you are in breach. I just want my address changed and you can removed that late payment charge or I’ll need to go back and open up another complaint to CISAS.
-
Dan Richards
(@dr1chards) reported
@virginmedia @financialombuds @Ofcom I have submitted my feedback but if you want a quick test yourself try to cancel over the phone and then try new sales... New sales answered in under 3 minutes two times... Leaving took 25 minutes to answer and that's not even the right team and then they hang up
-
Damian Keogh
(@Covrhino666) reported
@virginmedia The extra charges would be taken off , they wasn't, and the bill came out of my account I then did another online chat and was told to call the dd debit back from my bank and they would change the figure for me to pay , it never changed amount until this bill , I've now been..
-
jimexplore
(@jimexplore) reported
@virginmedia Are you able to help folks on here or do you just have to deflect us back into the phone queue that never gets answered or the whatsapp chats that just end up in the bin?