Virgin Media Outage Report in Buckhurst Hill, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Kensington, Islington, Tower Hamlets, Paddington, Upminster, Leyton, Camden Town, Dagenham, Lewisham, Southwark, Enfield Town, Walthamstow and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Bermondsey |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Kensington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia So this afternoon I have emailed your CEO Tom Mockridge hopefully he might be able to help! Virgin Media should be ashamed of its Customer service.
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Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia I again called you call centre this morning and spoke to a chap called Elaric or that's how it is pronounced he promised to look into my problem and call me back in one hour that was about 10.30am but he has not contacted me.I gave him my mobile and work tele numbers and my email
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Kung Fu Khinny
(@sunflowersoul_) reported
from
Camden Town, England
Two virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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Natalie Tsaldarakis
(@Ntsaldaraki) reported
from
Eltham, England
@virginmedia Of course: since Wednesday night, service is down due to outage and estimated time keeps being pushed forward! First it said 6:35 yesterday, then it was 10pm, then today 9am, then 5pm, then 9pm. Still down! Service completely down SE18 and looks like there’s nothing concrete.
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Michael
(@michaelck1972) reported
from
Hackney, England
@virginmedia Guys, the business does the work to retai the customer, not the other way round!
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.
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Francisco González
(@frangz) reported
from
Paddington, England
@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
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corblimeyyoubeauty
(@corblimey22) reported
from
Tottenham, England
@virginmedia @vmbusiness @TomMockridgeVM Customer service has absolute disgrace, 10 wks ago u came, drilled & left me with just a wire through the wall no phone line or internet. We have no shop front sign as we are waiting for a phone no# to put on it, can’t book clients
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Thanks sorted mums out, trying to sort my new packge out but the customer service is appalling and being a longtime customer means nothing at #virginmedia they are unable to offer me anything. Not impressed at all, especially when the whole family is on #virginmobile 😡
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TR7
(@Taimoor05435737) reported
@dohkell @virginmedia Can you not read! Like many we wish to complain about the poor customer service we are subjected to on the calls by incompetent staff members who can only read a script and not show any other abilities to help resolve an issue! #shocking
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Gavin
(@GJM_78) reported
No internet again this morning in Wakefield, thanks to @virginmedia's unreliable service. Any chance of a better update than your website's "we'll look at it in the next 24 hours"??? #virginmediadown
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MJ
(@MirceaCa) reported
@virginmedia He said he contacted the “network” and they will come today to fix it. Don’t know if it will happen, I’m not that lucky, but we will see.
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Hannays Solicitors
(@HannaysSols) reported
@vmbusiness Our broadband is down again in South Shields. When will you fix the problem?
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MJ
(@MirceaCa) reported
@virginmedia Update: Engineer came, nothing wrong in the house as expected, and the cabinet mentioned above it is Virgin, but I’m not connected to it. Mine is just around the corner of the house, and apparently a cable underground is the problem.
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craig whetton
(@wetone79) reported
@virginmedia is absolutely terrible, don’t do nothing about people’s rubbish internet, now the tv is not connected through Ethernet cable and still not connecting yet internet is working fine! #stayaway
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David
(@feenixtatt) reported
@virginmedia No fault reference and no fix time but finally acknowledging there is an issue
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\\W.W//
(@WisdomWarrior7) reported
@Clawmaw @LizzieReesx @virginmedia That’s weird. “Officially” the outage from yesterday is resolved. They told me on the phone that if the light is still flashing green on my router, I definitely need an engineer to come. Is your router power light flashing green too?
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Aidan
(@_aidancolley) reported
@JimmyBob1981 @byellielouise @virginmedia Yeah unfortunately the BT fibre lines aren't as available as virgin. I'm not a fan of Virgin's network equipment, they have their own WAN cable standard which makes them incompatible with 99% of Routers
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𝙹𝚘𝚜𝚑 🇬🇧
(@joshkentx) reported
@mj_roper @virginmedia having same issue B42