Virgin Media

Virgin Media Outage Report in Buckhurst Hill, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Buckhurst Hill come from postal codes IG9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Buckhurst Hill, Essex, England 02/20/2025 18:35

February 20: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Lewisham, Bermondsey, Harringay, Tower Hamlets, Cricklewood, Hampstead, Fulham, Southwark, Hackney, City of Westminster, East Ham, Leyton and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLewisham Internet
United KingdomLondon TV
United KingdomBermondsey Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia Seriously considering terminating my contract the WiFi is terrible no amount of boosters you offer to send work .... frankly I feel you’re just fobbing us off

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia Have finally checked on line it says it's still down and a fault has been reported.

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia

  • Mister_J0nes Mr Jones THFC (@Mister_J0nes) reported from Ilford, England

    @gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡

  • LeovherGamboa Leo Vher Gamboa (@LeovherGamboa) reported from Camberwell, England

    No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Wandsworth, England

    @virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting

  • SemaSemaemma skineuphoria (@SemaSemaemma) reported from Enfield Lock, England

    @virginmedia Why is this network always playing up so unreliable

  • LeovherGamboa Leo Vher Gamboa (@LeovherGamboa) reported from Camberwell, England

    @KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit

  • Lucy__Oulton Lucy Oulton (@Lucy__Oulton) reported from Tottenham, England

    @virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia Yep still not working. Nearly a week now and our next bill has arrived.

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia our virgin phone line went down last night. I reported it but have had no acknowledgement of the fault, guess what no surprise it's still not working. #disappointed #nocontact

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • iangambier Ian Gambier (@iangambier) reported from Hackney, England

    @Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x

  • jameslkelley James Louis Kelley (@jameslkelley) reported from City of London, England

    Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesKent06 James Kent (@JamesKent06) reported

    @virginmedia My Internet keeps dropping out. Every time it does I have to reconnect all my tech. I don't know why I'm paying so much for such bad service. So frustrating!

  • PresBastards Denis (@PresBastards) reported

    @virginmedia Just to to wait 5 working days. Which means next Friday. Which means I can't login to work for a week. Which obviously has ramifications. It's a joke.

  • philippa488 Philippa Lyles (@philippa488) reported

    @virginmedia why is my service down 🤬🤬

  • FickleFish Sam 💙 (@FickleFish) reported

    @virginmedia my outside brown box has a missing cover. Can you help?

  • nurse_palmer Sarah Jane Palmer (@nurse_palmer) reported

    @virginmedia Still not working

  • kal__x (@kal__x) reported

    @Rohdza @virginmedia THEY ARE SO RUBBISH IVE RAISED A COMPLAINT BEFORE AND THEY SENT ME A LETTER SAYING THEY TRIED TO PHONE ME AND FOBBED THE MATTER OFF AND CLOSED THE COMPLAINT LOL ABSOLUTELY USELESS AND CRAP SERVICE

  • nadworks Nadja von Massow 💚🌎 #FBPE (@nadworks) reported

    @rchatley @virginmedia Yes, there’s an issue. But no idea why they don’t bother updating this on their website.

  • Richardw9427 Richard Williams (@Richardw9427) reported

    @virginmedia It says by the 14th - 2 days from now. That seems like an awful long time to wait, and a long time for people to be burning through mobile data (if they can afford it). If there's any way it can be flagged as urgent that would be appreciated. Seems like the whole area is down

  • kkmusic Kevin Kerrigan (@kkmusic) reported

    @virginmedia it is not this line it is the area 15. this happens every single time and always told to run line test which it never is. it is area 15 fault. ongoing ... please report

  • mattjohnharris Matthew Harris (@mattjohnharris) reported

    @virginmedia your compensation model is so bad! We have had over 32 hours of down time in our town this week over 3 days. Everyone has been cramming into coffee shops and restaurants that use BT.