Virgin Media Outage Report in Buckhurst Hill, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Newham, Harringay, London, Islington, Upminster, Tower Hamlets, Dagenham, Southwark, Bermondsey, City of Westminster, Finchley, Paddington, Leyton and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Newham |
TV | |
| Harringay |
Wi-fi | |
| London |
Wi-fi | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia again you are down
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Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown
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Vinod Mahtani
(@1stcallosteos) reported
from
Enfield Lock, England
@virginmedia Thank you. I didn’t know this service even existed. I will try them now.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Ola @virginmedia down again #virginmediadown
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.
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Anne
(@ange1pie) reported
from
Camden Town, England
So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
FFS @virginmedia your broadband goes down faster than a ******! (Rugby or the other type) If I called everytime there was a failure I would never be off the ffffing phone!
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please
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Ryan Cheetham
(@rcheetham97) reported
from
Ilford, England
@virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.
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lee townsend
(@allcarpentry4u) reported
from
Potters Bar, England
Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Hey @virginmedia down again, does @Ofcom monitor these continuous service failures. #virginmediadown
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
@virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!
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New Directions 🇬🇧🇱🇨
(@NewDirections7) reported
from
Ilford, England
@virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Evening @virginmedia yes you are down again #virginmediadown
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Jack Wiltshire
(@OfficialJW14) reported
from
Eltham, England
@virginmedia internet going down 5/6 times a day, calls and live chat completely shut down so there is 0 customer service options. I get you have to keep people safe but ******* people can operate a live chat from their house... actually guess thet can't if they have your Wifi...
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.
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Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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youngbart
(@GregoryHall78) reported
@virginmedia hands down, the worst possible customer service in the land! Nonexistent!
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Francine
(@neonblue82uk) reported
@virginmedia My Dad phoned your customer services number.
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Holly Harris
(@hollyharris79) reported
@virginmedia how can a company of your size and reputation allow customers to be on hold for over 40 minutes and when a complaint is raised it is instantly closed with no discussion or resolution! I’ve had to call back up, another 40 mins on hold to get the same thing happen!!
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Antoine
(@AntoineBchsr) reported
@virginmedia @NetflixUK Entertainment for everyone, except the people that like me have had terrible internet for the past 3 weeks thanks to @virginmedia I've never had such a bad service from any company ever.
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William Graham
(@wullybh88y) reported
@virginmedia Hi it would be helpful if you are working in the area that you inform your customers some of us are working from home and to find out after your internet goes down quite frankly is a disgrace. 🤬
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Dan Indriksone
(@DIndriksone) reported
@virginmedia Nope. I didnt bother. I'm sure you'll be able to track me down somehow👍👍
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Kyle Nimmo
(@krnimmo) reported
@virginmedia But nothing happens on the call it's ridiculous, you send a text and hang up. The text doesn't open, I need my TV to work
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Mr. Mistry
(@aakashmistry) reported
@virginmedia Please can you provide me with an email address & contact number to the complaints department as since 26/10 the connection has been dropping frequently for several hours at a time? The status now shows there is an issue est fix 3pm but this regular occurrence is not acceptable
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Andrew Bradley
(@AndrewTOG) reported
@virginmedia And outside of hours like it was last night ? Selling a 24:7 service without 24/7 support is very much Tory / dark ages behaviour
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Leggibreck
(@Leggibreck) reported
@virginmedia Let’s face it….this is the only advice you have to customers. More if the same appalling 1111 service.