Virgin Media Outage Report in Chigwell, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chigwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chigwell, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Kensington, Harringay, Paddington, Hackney, City of Westminster, Lewisham, Enfield Town, Dagenham, Tottenham, Fulham, Tower Hamlets, Ilford and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Wi-fi | |
| Kensington |
TV | |
| Southwark |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chigwell, England
Latest outage, problems and issue reports in Chigwell and nearby locations:
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing
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Dr Marie Parsons 💙
(@mparsons43) reported
from
Harlow, England
@virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team
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Richard
(@HalloweenJack55) reported
from
Epping, England
@virginmedia broadband issue on Epping area... Can you explain....been on and off all day.
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?
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The Actionable Futurist® Andrew Grill
(@AndrewGrill) reported
from
Kensington, England
@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
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Phil
(@feyipuk) reported
from
Crayford, England
@virginmedia That's my issue; in terms of service, it is resolved. Thr cable was previously buried (all be it not that deep), & I would have liked it to be again. My suggestion was leave slack so I could bury it. That message wasn't passed on to the 3rd party engineer. What would you advise?
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Richard Gendal Brown
(@gendal) reported
from
City of London, England
@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@virginmedia no service at all EN8 0DZ and cant gwt onto your website
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Manan
(@manan2661) reported
from
Barnet, England
Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Phil
(@feyipuk) reported
from
Crayford, England
@virginmedia Phoned, and as expected; they can't just "put this right". The equipment and service are working fine. That the dish is broken and there is little slack to enable me to bury the cable deeper is due to local engineers. Will just have to dig trench, break cable and wait again!
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Tony Patis-Stannard
(@tonyps1977) reported
from
Romford, England
@virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…
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Robbie_Spice
(@RobbieSpice89) reported
from
Paddington, England
So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml
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Laura
(@Laurad0707) reported
from
Broxbourne District, England
@virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please
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Deli
(@DelDelovely) reported
from
Eltham, England
So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡
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victoria martin
(@tor_a) reported
from
Barnet, England
@elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.
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Becky Kelly (Göllner)
(@BeckyKellyNews) reported
from
Hackney, England
@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FTR PREZZIE
(@FTRPrezzie) reported
@virginmedia Service is down YET AGAIN in area 30 Newark Nottinghamshire
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SaxY 🌈🐾
(@Lise1970) reported
@virginmedia having real issues ith my new Hub 3. Internet connection is fast, but for some reason, none of my social media apps will work/refresh on Wifi. Tried everything; uninstalling/reinstalling, clearing cache, even splitting the Wifi signal, but nothing works. Please Help
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Andrew 'Four Jabs' Burrell
(@DanePictionaire) reported
So far #nowtv's broadband customer service has been top class. I'm not accustomed to this after being a #virginmedia customer for 6 years.
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Kev Mic
(@twitnmic) reported
@virginmedia I’ve had no emails come through since Saturday. Is there a problem? Please respond so that I can DM you with further details.
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Alexia Page
(@AlexiaPage) reported
Hi @virginmedia it really should not take nearly an hour on online chat to cancel service, when out of contract so completely within rights to cancel. And no, I do not have to tell you which provider I am going to or how my household uses broadband! (1/2)
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Work Account
(@WorkAcc05931715) reported
@virginmedia Hello. We have had intermittent broadband connection for over five weeks now. No updates, no clarity. I work from home and will have to leave Virgin if I can’t find a solution asap. In SE26 area. Can someone help explain the situation, please?
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Lisa Alderson
(@LisaAld21314607) reported
@virginmedia The connect app saying no issues even though when I moved In I had to purchase my own booster for upstairs will try my laptop but the issue is clearly wireless as are most of the devices at home.
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Munira Ali
(@AllyMunira) reported
@virginmedia Still not working, I checked with my friends in my area nobody has internet in E16 area
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Daniel Wiltshire
(@djwiltsh) reported
@virginmedia So, this all seemed to be fixed by Aug 17th. Then I went on holiday, came back, and we have exactly the same issue. Nothing listed on the service status for the area, connection drops with a green flashing light between 23:00 and 23:30, will return at some point before lunchtime
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Daniel Wiltshire
(@djwiltsh) reported
@virginmedia Nothing listed as a problem in the area (which I don't believe based on last time this happened). Check fails as it thinks the hub is disconnected (which is the whole problem!)