Virgin Media

Virgin Media Outage Report in Chigwell, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Chigwell come from postal codes IG7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chigwell, Essex, England 04/16/2025 05:05

April 16: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chigwell, Essex, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, Walthamstow, Southwark, Hackney, Tower Hamlets, Paddington, Enfield Town, Harringay, Finchley, Islington, Deptford, Leyton, Bermondsey and Grays.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomWalthamstow Internet
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chigwell, England

Latest outage, problems and issue reports in Chigwell and nearby locations:

  • trousseaudiary Merrell-Ann Bradnock (@trousseaudiary) reported from Romford, England

    @virginmedia is the internet down in the RM3 area?

  • redgm99 Gaz the Red (@redgm99) reported from East Ham, England

    Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠

  • paulaphoto1 Paul Andrews (@paulaphoto1) reported from Walthamstow, England

    @virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻

  • contact400 Morris the Cat. (@contact400) reported from Romford, England

    @virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky

  • askgeez Guy F (@askgeez) reported from Loughton, England

    Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia how long is tv and broadband going to be down today in the Kensington area?

  • Rosey_8 Barry Rose (@Rosey_8) reported from Brentwood, England

    @virginmedia hi could please let me know how I can cancel my contract ?? My bills are about £30/40 a month higher than most people I know

  • ZoSo365 Wasim Akram (@ZoSo365) reported from Barnet, England

    @virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Certainly am. I'm a Virgin customer 🙄

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....

  • IIndigoMouseRH Rachel Hayden (@IIndigoMouseRH) reported from London, England

    Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • juliecason ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • sarahill42 Sara Hill (@sarahill42) reported from Tottenham, England

    @virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.

  • GrandmasterAce1 kali ace (@GrandmasterAce1) reported from Grays, England

    @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew6ger Mr B 🇺🇦 (@andrew6ger) reported

    @virginmedia My BB went down again 16:30 until 18:30. Not sure it’s a good idea having the same BB and Sim provider.

  • HanSolonoid Han Solonoid (@HanSolonoid) reported

    @jasonkneen @virginmedia I accept the challenge. “You need to fix this and fast.” What were you trying to convey?

  • hugo_perry14 Hugo Perry (@hugo_perry14) reported

    @virginmedia Two extended periods of downtime today. Virgin 4g down at the same time. You charge a pretty penny for a service which when works is great but when all connectivity goes is beyond substandard. I hope you think hard and compensate those who have experienced no service.

  • Berkorichard Richard North #FBPE #FBPR (@Berkorichard) reported

    @virginmedia So cancel any price increase as a sign of goodwill to your customers. It’s a win / win scenario

  • Charlie88662254 Charlie Roche (@Charlie88662254) reported

    @virginmedia Hi, I managed to get through to customer support, but because I couldn't give them my account number or landline (because MyVirginMedia is down) the idiot refused to help me and then hung up on me. Is this acceptable to you?

  • jonesy_ni Alan Jones (@jonesy_ni) reported

    @badassscotsman @macavanagh @virginmedia Problem started early this morning so you probably due around £1

  • jasonkneen Jason Kneen (@jasonkneen) reported

    @HanSolonoid @virginmedia I basically doing what I like to call a "Ronseal" tweet which is to say "Exactly what is says on the tin" In this case what I was saying was "You need to fix this and fast". In other words, I was saying I need them to really fix this problem ASAP. I can draw a diagram?

  • danwhatmore20 daaaaaan💪 (@danwhatmore20) reported

    @virginmedia @bt_uk piss all over virgin, everyone leave and join BT 💪 can't go wrong with their service.. EVER

  • Fluttermouse Emma-Louise Smith - Author (@Fluttermouse) reported

    Bad day for @virginmedia. We got a new hub yesterday as ours was faulty. Said new hub has broken ethernet ports, so we can't connect anything via that. Ring Viegin and finally get through, and now they are saying that we can't lodge a complaint and have to pay for a new hub...

  • si458 Si458 (@si458) reported

    @edbaker1965 @virginmedia we was told to reboot our leased line cisco router as it had an uptime of 600days as thats why we had no internet! shocking the service today, it has been horrendous