Virgin Media

Virgin Media Outage Report in Chigwell, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Chigwell come from postal codes IG7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chigwell, Essex, England 03/31/2026 10:30

March 31: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chigwell, Essex, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, London, City of Westminster, Islington, City of London, Poplar, Southwark, Newham, Ilford, Barnet, Hackney, Romford, Hampstead, Greater London and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomEnfield Town Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chigwell, England

Latest outage, problems and issue reports in Chigwell and nearby locations:

  • Gooner_Stu1 SG (@Gooner_Stu1) reported from Camden Town, England

    @virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.

  • tottenhamterry terry stubbs (@tottenhamterry) reported from North Weald Bassett, England

    @virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please @virginmedia fix your street cab NW3

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    @mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.

  • nickspero Nick Spero (@nickspero) reported from Barnet, England

    @virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch

  • FunnybitsB Funnybits_Bytes 🙂😚 (@FunnybitsB) reported from Romford, England

    @virginmedia why have I got no internet please I need this help

  • LibertyLndnGirl Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England

    @virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.

  • ezzye Ezzy Elliott (@ezzye) reported from Hackney, England

    @hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.

  • TheFakeItalian Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia service down again in Hornchurch

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • nicklevine Nick Levine (@nicklevine) reported from Camden Town, England

    @siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KBsully1 SullyMLG (@KBsully1) reported

    Hey has anyone been having @virginmedia internet problems? It's really unreliable at the moment and it's really bad. I hope they fix it soon. It started a few days after I got my new PC.

  • 3lliotOfficial 3lliot (@3lliotOfficial) reported

    @virginmedia FIX YOUR STUFF BROTHER

  • CWZ3hu Z3hu (@CWZ3hu) reported

    Virgin media please I beg you sort you **** out it’s the worst internet I can’t even do simple **** on my phone without it freezing

  • garethterrace Gareth Terrace (@garethterrace) reported

    @natwallbank @virginmedia Used them years ago and never again. Oversaturated in student areas and bandwidth/latency is a gamble. Don't get me started on the router firmware issues too!

  • TruVetCommando TruVetCommando (@TruVetCommando) reported

    @virginmedia Never above 40 and should be 350 for at least 3 months now.

  • DougWells94 Doug Wells (@DougWells94) reported

    @virginmedia The text thread seems to be sending me through a loop - I get connected with, the no doubt very helpful, Terri the Triage Bot, but it never connects me to an advisor, it just resends me the triage links then starts the process. Tried all afternoon but never heard back.

  • DayStephen3 stephen day (@DayStephen3) reported

    @virginmedia After waiting 45mins I finally got to speak to someone but had to argue with them to get my services restored. But thankfully I now have phone, internet and tv . But the customer service has to massively improve

  • GKetz83 Gary (@GKetz83) reported

    @virginmedia Just did that now, “No network issue found”. Seems too coincidental that after the outage yesterday then the engineers appeared that it’s suddenly an issue.

  • James_4x James Hudson (@James_4x) reported

    @virginmedia was kind enough to admit that upload speeds of 0.01mbps are not a complete loss of service, merely an "outage" - an entirely different proposition. I've made a complaint, but since no-one knows when manager 'Gavin' will even be WORKING I won't hold my breath for his call back.

  • cnr2416 Chris Norman (@cnr2416) reported

    @virginmedia Telephone support shocking wait