Virgin Media Outage Report in Chigwell, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Chigwell come from postal codes IG7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chigwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 03: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chigwell, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Southwark, City of Westminster, Paddington, Islington, Hampstead, Barnet, City of London, Hackney, Newham, Chigwell, Greater London, Poplar and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dagenham |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chigwell, England
Latest outage, problems and issue reports in Chigwell and nearby locations:
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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Joel Reich
(@joel_reich) reported
from
Walthamstow, England
@virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.
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Alan Penn
(@alanpenn) reported
from
Tottenham, England
@michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(
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Abbi Mitchell 🔮
(@_abbimitchell) reported
from
Romford, England
@virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia It was yesterday and I was hung up on 3 time yesterday by your staff, I reported problem on Tuesday and no one is bothering to call back when they say they will, twice now. I've requested 5 times that the order Is cancelled and get blocked everytime by your staff. I'm Furious
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I asked for it to be raised as a complaint but doubt it did get raised by the experience so far. I'm sick of talking about it, how about virgin actually gets of their *** and actually sort this out for once, and before you ask me to call virgin, forget it I've done enough already
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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bendeguz270
(@bendeguz2701) reported
from
Romford, England
Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shelley Taylor
(@ShelleyMarieT) reported
@virginmedia I followed all options and still not working. I am a tenant so I can't call up as the landlord will have too.
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Nell
(@OrnellaCarmenRo) reported
@virginmedia Yes I am on WhatsApp now still no service, I know why everyone wants yo leave this company. CUSTOMER SERVICE NON EXSISTANT.
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🍃
(@AyoAmal) reported
Couldn’t bid on some **** I was tryna buy on eBay last second because @virginmedia and their ******* TRASH INTERNET cut out. Holy ****. How can this overpriced internet be such garbage holy ****.
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⚒⚒Mark Lawley ⚒⚒
(@Harrythedog69) reported
@virginmedia how am i supposed to discuss cancelling a contract in the timescale given if you don't answer a phone or respond to online chat facility? You increase charges but customer service is poor. Please have enough courtesy to respond on here at least.
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OhMuru
(@OhMuru) reported
@virginmedia Why don't you just ask your specialist resolution team to contact me
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Jasyboy71
(@jasyboy71) reported
@virginmedia Nooe doesnt work - reset password - says it doesn’t recognise the user name or password- both are correct but i am pretty sure i havent registered for my account yet - i have spent like 4 hours on this today and zero progress
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Ledwards
(@lewis_edwards9) reported
@virginmedia Just been let down the night before again for the third time, have my move in date this week and no Wifi, very close to cancelling as this is a shambles, tried to ring the number you said and couldn’t get through again
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🍃
(@AyoAmal) reported
Would have got it as well if it weren’t for this ******* trash internet. @virginmedia am I eligible to cancel my contract on the basis that your internet SUCKS DONKEY *****?
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OhMuru
(@OhMuru) reported
@virginmedia I have tried and got nowhere hence why I've come on twitter to help, why dont you try and help instead of fibbing me off. You can't access complaint from your system, you csnt tell me what option to press to get to customer service why do you have a webchat team, your useless
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✨Jo 😊✨
(@FomorProphecyJo) reported
@virginmedia Thanks but I feel if they wanted to keep us as customers they would have called back. That really is bad customer service