Virgin Media Outage Report in Chigwell, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chigwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chigwell, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Islington, Harringay, London, Hackney, Bexleyheath, Romford, Paddington, Poplar, Barnet, Ilford, City of Westminster, Newham, Enfield Town and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Total Blackout | |
| Islington |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Chigwell, England
Latest outage, problems and issue reports in Chigwell and nearby locations:
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Mark Connolly
(@macon1375) reported
from
Crayford, England
@virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined
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Mark Connolly
(@macon1375) reported
from
Crayford, England
@virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
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Mark Connolly
(@macon1375) reported
from
Crayford, England
@virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband
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Juan Folgar Colomer
(@jfcolomer) reported
from
London, England
@virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Nick Miller 🇺🇦
(@NickMillerUK) reported
from
South Ockendon, England
@virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Mark Connolly
(@macon1375) reported
from
Crayford, England
@virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!
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Nick Miller 🇺🇦
(@NickMillerUK) reported
from
South Ockendon, England
@virginmedia It’s everything downstream of the LAN ports, so wifi on the box is on and working but all his wired network is offline. I have asked him to check all the cabling to make sure it’s all connected.
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Helen Pinkers
(@Barchetta66) reported
from
Camden Town, England
Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
from
Islington, England
@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@mstd633664) reported
@virginmedia 1.35pm for 26 mins and second call 17.45. 1st call I was with mum in law, second from home where we have security data (It seems it now wrong?) originally Wednesday was 1st appointment. Explained old, vulnerable and I’ll health. Heat issues today need to be priority 4 hrs given
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Leo
(@LeoGloriae) reported
@virginmedia Here’s hoping it is fixed then. Problem is, this has been going on for 3/4 days, and going down like this for almost the entire work days, especially in this heat is a pain. Especially as I’m chronically ill, so travelling into the office isn’t an option. 😔 Here’s to waiting.
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Josh Burnell
(@JoshBurnell1) reported
@virginmedia I've done that and been spoken to very rudely. Also been told that the issue cannot be resolved immediately and to wait for a call back at some point. I shall be leaving virgin after many years with you and will encourage others to do the same.
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Josh Burnell
(@JoshBurnell1) reported
Disgusting treatment from @virginmedia. Additional services & cost added to my account without my permission and then rude call centre staff when ringing to speak about it. 100% lied to me on the phone stating I was told yesterday about the extra services (which I wasn't).
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Virgin Media Business
(@vmbusiness) reported
@lukeredpath @vmbusinesshelp @virginmedia I am sorry to hear this, unfortunately this is down to someone trying to access their own account and using the wrong username, unfortunately we are unable to stop the reset but you can manually change the password for this in your mybill account. kind regards.
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VolatilityRob
(@VolatilityRob) reported
@virginmedia @virginmedia Thanks 4 reply. You are the 1st response. I have not contacted BPO who are debt collectors. They will no nothing about the issues with VM. It is up to VM to cancel the invoice & stand down BPO. I have approached VM several times & you disabled complaints yr Web Site.
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Bethany Smardon
(@bethanysmardon) reported
@virginmedia day 32 of no internet or tv service! #noservice #poorcustomerservice #virginmediaproblems
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Gavin Walton
(@Gavwalton) reported
@virginmedia Yes said there was an issue in the area and it would be repaired in 2 days , 3 days later it was updated to another 2 days etc etc and then went to July 5th , then on July 5th did Aug 5th , tried to see if your company would send out a temp 4g dongle
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Gemma Walker
(@Wa82154509Gemma) reported
@virginmedia my internet and tv service is down? What is going on?
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Adam Rathbone
(@MrRatch) reported
@virginmedia Can you fix it please…I do have work to crack on with 🙈