Virgin Media Outage Report in Chigwell, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chigwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chigwell, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Islington, Kensington, Enfield Town, Tottenham, Paddington, Harringay, Dagenham, Upminster, Lewisham, Southwark, Welling, City of Westminster and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Chigwell, England
Latest outage, problems and issue reports in Chigwell and nearby locations:
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Nick Miller 🇺🇦
(@NickMillerUK) reported
from
South Ockendon, England
@virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?
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Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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Mark Connolly
(@macon1375) reported
from
Crayford, England
@virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didn’t make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!
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Mark Connolly
(@macon1375) reported
from
Crayford, England
@virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
from
Islington, England
@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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Mark Connolly
(@macon1375) reported
from
Crayford, England
@virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Nick Miller 🇺🇦
(@NickMillerUK) reported
from
South Ockendon, England
@virginmedia It’s everything downstream of the LAN ports, so wifi on the box is on and working but all his wired network is offline. I have asked him to check all the cabling to make sure it’s all connected.
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Mark Connolly
(@macon1375) reported
from
Crayford, England
@virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Helen Pinkers
(@Barchetta66) reported
from
Camden Town, England
Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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fabio
(@fabbiuzzochi) reported
@virginmedia Thank you for your reply and mostly to fix the issue faster then what expected on the website. 6 days without being able to work from home is not ideal nowadays.
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julie warren
(@JulieJuleswal) reported
@virginmedia I am so fed up with your broadband not working everyday. My hub goes off several times throughout the day and the WiFi goes off. Every time I call up there is no one to talk too. I am now looking for a different provider. #annoyed #dissapointed
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Bailey
(@_baileymaslen) reported
@virginmedia once again, we are without WiFi, I live with my grandparents who have to order medical prescriptions online and they can’t. This is starting to get ridiculous, always have issues and no support whatsoever.
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Tony Walton
(@walton_tony) reported
@virginmedia how long before I get my signal boosters you promised me before Christmas? Do you have a backlog?
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Mark O'Neill
(@markredon) reported
@BenJolly9 I don't particularly like Branson and think his behaviour has been poor during covid but he doesn't own or make decisions in relation to virgin media. I think they pay him a fee to use the virgin branding.
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rhianelizabeth
(@rhianelizabeth7) reported
@Soozerama @virginmedia we've got talktalk fibre any never have any problems soooz xx
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Sam Moore
(@SamMoore94) reported
@virginmedia my TiVo remote seriously needs replacing. Its really shocking. The pause button barely works (I have to press stupidly hard & for ages for it to work) as well as the OK button. The selection changes up/down when pressing OK. The volume buttons don't work either
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T
(@_wadude) reported
No way virgin media is down again
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Fizzy Beads
(@FizzyladyRX8) reported
@virginmedia Yes I asked this question 3 times and the response was to UPSELL me a business plan to get me an earlier engineer visit I DIDN’T need as was obviously a network issue! Furious
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Psiethyr
(@Psiethyr) reported
I don't know what's worse, the fact that Virgin are saying that the known issue with my net won't be resolved until 4pm tomorrow, or that I keep getting pockets of a few seconds of working internet before it dies again -_- @virginmedia