Virgin Media

Virgin Media Outage Report in Chigwell, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chigwell, Essex, England 04/18/2024 15:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Chigwell, Essex, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hampstead, Tower Hamlets, Wood Green, Islington, Enfield Town, Lewisham, Hackney, Kensington, Finchley, Bermondsey, Walthamstow, Belsize Park and Dagenham.

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City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomHampstead TV
United KingdomTower Hamlets TV
United KingdomWood Green Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Chigwell, England

Latest outage, problems and issue reports in Chigwell and nearby locations:

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    @virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    @virginmedia The person arrived 3:30pm but was lovely & fixed the problem.

  • MerveYesilyurt Mary Greenland (@MerveYesilyurt) reported from Hackney, England

    @virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia Signed up for a text, got a text, sorted. Good service. Clever

  • monaghan_ellen Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England

    @virginmedia no tv service. No answer from 150 customer service. What’s going on

  • thombie123 John Thombs (@thombie123) reported from London, England

    Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Islington, England

    @issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.

  • leighmaxine Leigh Maxine Oliver (@leighmaxine) reported from Enfield Lock, England

    @virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Loughton, England

    @virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service

  • FrancesOfficial Frances Reilly (@FrancesOfficial) reported from Ilford, England

    3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...

  • ShakiAgain Shaki 2.0 (@ShakiAgain) reported from Camden Town, England

    @TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.

  • Craftivists CraftivistCollective (@Craftivists) reported from Hackney, England

    Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process

  • thombie123 John Thombs (@thombie123) reported from London, England

    @virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy

  • HolisticSabrina Sabrina (@HolisticSabrina) reported from London, England

    Virgin media are hands down the WORST WiFi providers omg.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • Macsmrs1 The Woman (@Macsmrs1) reported

    @virginmedia I'm an unpaid carer and Virgin broadband customer. Am I too receive any discount? No, thought not.

  • mandybd amanda barker-dawson (@mandybd) reported

    @virginmedia my broadband service is down.. can’t sort it by using my 4G, followed all steps including factory reset per online instructions .. so tried calling you but you are closed apparently.. this is hopeless .. very poor service

  • LizJone30171622 Liz Jones (@LizJone30171622) reported

    @virginmedia STILL no reply to my COMPLAINT. its been weeks now.

  • matsteiner 1mat steiner #vaccinate #justalittlelonger (@matsteiner) reported

    @virginmedia I spend my life running Virgin tests. Broadband appears fine - signal within house patchy - despite assurance from virgin that I wouldn’t even need a booster

  • deepblue1990 Daniel C 🎮 (@deepblue1990) reported

    I took Virgin Media all the way to CISAS because they wouldn’t address my service complaint over the phone, because their IVR blocked me. So I wrote to them, then escalated it.. £114 later I won! They offered me £5 for months of disruption

  • KeziaChapman Kezia Corley (@KeziaChapman) reported

    @virginmedia how can I speak with someone about my wifi never working?!

  • tophat_lady Lauren Green (@tophat_lady) reported

    @virginmedia how is it that since I’ve moved to your service calls aren’t connecting properly? I pick up but people can’t hear me. It started the day I put in the sim? Help please?

  • W45EMS Sole.Surfer (@W45EMS) reported

    @virginmedia Worst company with the worst service, best service I received was to leave yesterday without paying a disconnection fee because your services are abysmal.

  • Declan82801550 Declan (@Declan82801550) reported

    @virginmedia Lol try to get in tutch with virgin media when you want to cancel the product for just over a year they will not answer their phone to let you cancel