Virgin Media

Virgin Media Outage Report in Chigwell, Essex, England

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The latest reports from users having issues in Chigwell come from postal codes IG7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chigwell, Essex, England 11/07/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chigwell, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Southwark, Newham, Greater London, Hackney, Ilford, City of Westminster, Muswell Hill, Dagenham, Camden Town, Hampstead, Barnet, City of London and Brentwood.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chigwell, England

Latest outage, problems and issue reports in Chigwell and nearby locations:

  • DrSFink Sarah Garfinkel (@DrSFink) reported from Islington, England

    @virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia broadband gone done again, absolute rubbish service, sky come and get me please

  • ellisdawg 2Ø2Ø (@ellisdawg) reported from Hackney, England

    @gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤

  • traceylambert69 Tracey Lambert (@traceylambert69) reported from Romford, England

    @virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.

  • Chrisveria Elias Chris Christodoulou (@Chrisveria) reported from Enfield Lock, England

    Virgin Media have let me down

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!

  • sculptorini Steven Hunter (@sculptorini) reported from Eltham, England

    Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.

  • sacha_coward Sacha Coward (@sacha_coward) reported from Walthamstow, England

    @moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.

  • OfficialMrMac TxDxE (@OfficialMrMac) reported from Romford, England

    Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband

  • Malcy7 Malcolm Saunders (@Malcy7) reported from Crayford, England

    @valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days

  • hibouxchouette 🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus) (@hibouxchouette) reported from Enfield Lock, England

    Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.

  • LondonNetworker #LondonNetworker (@LondonNetworker) reported from Walthamstow, England

    Virgin MEDIA down again!!!! @virginmedia

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days

  • SharifOmar3 Mike Oxmaul (@SharifOmar3) reported from Hackney, England

    @virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK

  • Richardjmoses Richard Moses (@Richardjmoses) reported from City of London, England

    @virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint

  • andycairns Andy Cairns (@andycairns) reported from Romford, England

    @virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.

  • fieldsyboy Ricky Fields (@fieldsyboy) reported from Nazeing, England

    @virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡

  • Richardjmoses Richard Moses (@Richardjmoses) reported from City of London, England

    @virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RachaelWarner87 Rachael Jay (Warner) (@RachaelWarner87) reported

    @virginmedia trying to get online in the IP2 area & no connection for over an hour. Can’t work remotely without it. Any known issues / works??

  • daniforster26 Danielle Forster (@daniforster26) reported

    @virginmedia internet down. Checked the status and says down until 5pm. I need to work. Can you please provide an accurate update on a fix?

  • BenHockman BenH (@BenHockman) reported

    @virginmedia what are you doing?! Can you replace my broadband with a carrier pigeon to improve speed and reliability of service? #virginmed

  • weggieg64 Wendy grainger (@weggieg64) reported

    @virginmedia By text message, my husband is at home at min and it is off already. Hopefully it won't be long as he is disabled and relies on telly and internet. I just thought that with the transmitter problems affecting over a million people maybe virgin would have realised and delayed works

  • LadySs Sana (@LadySs) reported

    @virginmedia Exactly hence I saw the amount charged £28 pm to £88 really !!!!!!! Stop replying like am thick it’s not appreciated .. why would I complain on Twitter ? Because your customer service is abysmal 🤬

  • weggieg64 Wendy grainger (@weggieg64) reported

    @virginmedia Hi thank you for replying, no we haven't been advised on how long it will take. Just an unlucky coincidence with the bilsdale transmitter out of service, and everyone relying on internet.

  • tommy_quin TGD (@tommy_quin) reported

    @virginmedia is there a #outage in #London ? #broadbanddown

  • m1ne5hkha HumDinger (@m1ne5hkha) reported

    @virginmedia So just started working and it's gone offline. This is after the factory reset yesterday afternoon. The Internet seemed fine last night no issues,but I wasn't online all night to confirm.

  • WelshPurpleTree Ruth (@WelshPurpleTree) reported

    @virginmedia Some replies I’ve had; 1, told in the post - never arrived so followed up & told that was never the case of in the post! 2, I’m registered as priority due to package. 3, VM will be in touch to follow up on my complaint! Not heard.

  • StuartMetcalfe2 Stuart Metcalfe (@StuartMetcalfe2) reported

    @virginmedia Still talking to absolute muppets who promise the world but despite several conversations and promises a manager will be calling me back with 48hrs... no phone call. No help whatsoever. Can you please give me the area manager number? Or ask them to contact me ASAP. Thank you