Virgin Media Outage Report in Chigwell, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chigwell come from postal codes IG7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chigwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chigwell, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Southwark, Paddington, Tower Hamlets, City of Westminster, Dagenham, Camden Town, Harlow District, Hackney, City of London, Romford, Barnet, Islington and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Paddington |
Total Blackout | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chigwell, England
Latest outage, problems and issue reports in Chigwell and nearby locations:
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P͟G͟ t͟w͟e͟e͟t͟s͟
(@PaulGrayburn) reported
from
Romford, England
@itsnoel @RantAbulus @virginmedia @Virgin_Victoria Yeah I’m happy with this one. The Hub I had previously was dog shit. Normally get a bit quicker then what Speed Test got tonight, can hit 390Mbps from time to time.
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Jason mimms
(@JasonMimms35) reported
from
Epping, England
Is virgin mobile down as cant make calls @virginmedia
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Karen Holmes
(@Knocker75) reported
from
Dartford, England
@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia If you read this correctly you would see that I said broadband is not the issue - it's everything else, and trust me we gave engaged with you on numerous occasions including 6 engineers who have so far failed miserably.
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
Come on @virginmedia - if something’s broken own it loud and clear and don’t make your customers do detective work.
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia no service in E18 oh please sort it out
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
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Lucy Oulton
(@Lucy__Oulton) reported
from
Tottenham, England
@virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment
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Nicolò Arena
(@nicoloarena) reported
from
Hackney, England
@virginmedia No, thanks. I need to cancel ASAP
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels
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gracieface
(@GracialNation) reported
from
Hackney, England
@virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@darin_burrows NOT @virginmedia package is great as is broadband, but Customer Service is hopeless if it doesn't work correctly. One year in still not sorted and getting ready to leave.
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
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Andrew Brooks
(@Real_Blue_Meani) reported
from
Epping, England
@virginmedia Yep still not working. Nearly a week now and our next bill has arrived.
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Tim Atkins
(@TimAtkinsPhoto) reported
from
Hackney, England
@virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Bawdon
(@d7bow) reported
@virginmedia Hi , what is the best avenue to find out why I haven’t got a mobile phone signal. Thanks
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Cathal Byrne
(@cathalsbyrne) reported
@VirginMediaIE As a loyal customer of Virgin Media why do you charge me over 30% more than a new customer???? #nocustomerloyalty
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Patrick O'Gallagher
(@PaddyJoe1977) reported
@virginmedia The service I am paying for has not been provided to me for over a week now. I have had to work at alternative places to do my work. Other customers have received a £20 credit on their bill as a good will gesture for the inconvenience. I would expect some sort of compensation.
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Jamie Saunders
(@Jamiensurrey) reported
@Ofcom what is @virginmedia ‘s corporate responsibility for providing services we pay for. We have total loss of service for a week and engineers have missed 3 consecutive appointments to fix the line into our property. Thanks
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max
(@max_sherburne) reported
@virginmedia the issue is your staff not calling back when they promise to…..
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Callum
(@BigCal) reported
@virginmedia How are@you supposed to contact the ‘forum teams’ and why would they be able to do something that the installation teams can’t? Why does it take the customer to do all the leg work to try and find out what is happening with the account? If there are problems why can’t 1/2
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Mia Peters
(@CrimsonHeart1) reported
@virginmedia That they are struggling to trace the fault. Meanwhile family travelling daily to check on her bc phone not working. She won’t use a mobile
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That Heaton Mess
(@GavHeaton) reported
@spinksy_afc @virginmedia I'm also having same issue
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Callum
(@BigCal) reported
@virginmedia Why is it not possible for you to contact someone on customer services to say ‘I have someone on Twitter who has had a terrible time with our service teams, we need someone to take charge of his case and resolve ASAP’. It really isn’t good enough
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Cheryl Gillett
(@ChezzerG) reported
@virginmedia Mainly at home but never happened with another provider at all