Virgin Media Outage Report in Chigwell, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chigwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Chigwell, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Ilford, Harlow, City of London, Poplar, City of Westminster, Harringay, Hackney, Hampstead, Brentwood, Dagenham, Waltham Cross, Newham and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chigwell, England
Latest outage, problems and issue reports in Chigwell and nearby locations:
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jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Okay well I’m currently on hold to speak to a manager in customer care on the phone and have been for nearly an hour so if you’re able to get speed that up it would be much appreciated.
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Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia Like I said, I have tried to call but just get an automated service that directs me to the website
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jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Oh they just hung up on me after being on hold for over an hour. If virgin media genuinely think I’m going to pay this bill after the level of service I’ve received they absolutely have another thing coming.
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jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia The SAR apparently should take up to 30 days by which point it will have been 8 weeks since original complaint with no response from VM meaning I can go to CISAS with all evidence needed.
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jordan
(@wharfyoung) reported
from
Poplar, England
So @virginmedia have just told me that a complaint I made over a month ago was actually never going to go anywhere and was only with the person I made the complaint to. I’ve just wasted a month on a complaint that was never going to get resolved. They wonder why ppl hate them
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Morvarid
(@Morvaridp) reported
from
Chigwell, England
@virginmedia absolutely useless customer service, with no knowledge of what to do and how to resolve issues. Each person tells you something different and unable to resolve a problem with WiFi connection! How am I meant to work from home with no internet? They don’t care!
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hi - still no broadband! Day four now. Conflicting information on the website and the phone. Can someone help? This is a really dreadful service
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Christopher Brand
(@MrChrisBrand) reported
from
Walthamstow, England
How about everyone who will lose work due to the @virginmedia outage send them invoices for the lost earnings?
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Rampopo
(@Rampopo) reported
from
Stratford, England
Hello @virginmedia no service at all, whole of our street in E15
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi I’m waiting for an engineer to come & look@at my router/WiFi connection but they’ve not turned up. Can you help please
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jordan
(@wharfyoung) reported
from
Poplar, England
@joelycett I need your complaining skills, virgin media are trying to charge me £230 for an account that they cancelled. no one seems to be able to help me on the phone, have spent over 8 hours on the phone in the last month and keep getting hung up on pls help
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Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia Slow broadband. I spent ages on the phone to your helpline and s was hen they couldn’t do anything they said an engineer would call. Waited on all day but he didn’t bother.
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💙Julie Featherstone 🇪🇺 🌹 💚✊🏿
(@jujurants) reported
from
Stratford, England
virgin media down in E7 #virginmedia #servicestatus
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia There's the problem. Service status says 'no known issues'. Phone line says service interrupted back by 1000. Confusing information and inaccurate? The service has been dreadful for FOUR days now!
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Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish
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Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I’ve tried to call but just get automated, I’ve tried livechat but they say I can’t order a booster through that service. What am I mean to do? I just want a lead time on the booster. Why can nobody give me that?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today
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jordan
(@wharfyoung) reported
from
Poplar, England
When you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.
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Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I need to order a booster ASAP! The ‘100MB’ WiFi i apparently have doesn’t even reach my office upstairs. No surprises when I go to order one online there’s a waiting list...how long am I likely to wait? Surely if all your customers need a booster, there’s an issue??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Lane
(@andrewalane) reported
@virginmedia The irony here is that your web page won’t load, probably as a result of the poor WiFi, which was the reason for the call initially.....
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WYorks Canary
(@kpg45uk) reported
@virginmedia ....where do i start. Ring up " we are experiencing more calls...." can't get through. Had one of my boxes switched off, no drop in £. Engineer comes round to fix, wiggled a wire & guess what...no tv again! sick of it!
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Danny Hopkins
(@dangerman7uk) reported
@virginmedia Yes, how long it the current waiting time of your customers who call for help today? How many of your customers have been hung up on after waiting over an hour on hold today? How much profit did virginmedia make this year? And @virginmedia demand a price increase. Appalling.
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Lynsey k
(@lynsey_king) reported
@virginmedia is the service down in the baldoyle area?
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CyqoFn
(@DSevilov) reported
@virginmedia it says ive got no issues
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Becca Linford
(@RebeccaLinford7) reported
@virginmedia trying to get onto bbc iplayer but doesn’t load up just closes. Can use Netflix fine though. Please help 😩
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Andrew Lane
(@andrewalane) reported
@virginmedia Hello? Hello? This is the poor service I’m referring to, poor WiFi and the solution is to go to a web page that won’t load.... now try understanding that process when you have dementia.....
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I'm Here To Help... Kinda.
(@ImHereToHelpKi1) reported
@virginmedia @Houseof_Charles Customers shouldn't have to call a premium rate number to sort out **** that you're responsible for!
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Phil O'Neill
(@DJPhillyO) reported
Spoke to Peter today @virginmedia and knows his stuff! Real credit to the company and has secured a long life customer for another 18 months. Done a huge saving for me and a very happy customer. Credit and praise to Peter. It’s your staff that keep your customers #virginmedia
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Ollie Corbett
(@olliecorbettt) reported
@virginmedia Why would you tell me to send a message when you don’t support help from messaging?