Virgin Media Outage Report in Chigwell, Essex, England
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The latest reports from users having issues in Chigwell come from postal codes IG7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chigwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chigwell, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of Westminster, Ilford, Hackney, Camden Town, Poplar, Harringay, Islington, City of London, Fulham, Paddington, Romford, Barnet and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Community Discussion
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Virgin Media Issues Reports Near Chigwell, England
Latest outage, problems and issue reports in Chigwell and nearby locations:
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia It's still not working
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed
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EnjoyRelax Studio
(@jamesenjoyrelax) reported
from
Walthamstow, England
@virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?
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Claire Nugent
(@clairevnugent) reported
from
Romford, England
@virginmedia Absoutley disgusting customer service today, was sent round the same bot telling me to do the same things for half an hour before getting to a chat where the helper decided to take their lunch break in the middle of it and expected me to wait!!
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
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Claire Nugent
(@clairevnugent) reported
from
Romford, England
And on top of this I’ve been on a chat to complain about what happened and I’ve been made to wait over an hour for a wait time of “fifteen minutes”. This is a paid service! Never use virgin media for broadband, I’m fuming 😤
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
So Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
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Steve
(@StevenCudd2) reported
from
Hoddesdon, England
@virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Joseph
(@KirstyJoseph1) reported
@virginmedia So that was 55 minutes of my time again wasted. Who is the Head of your customer operations? This is disturbing
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Banker
(@braemarsoldier) reported
@virginmedia morning. Been having issues getting activation sorted for new 360 box. Rang afew times and no joy - can you advise please?
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Monica
(@MonicaMylo) reported
@virginmedia thank you for leaving us without internet in the most unhelpful way this Christmas. Most unhelpful and incompetent customer service at a pretty difficult time.
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David Adams
(@davidadams84) reported
@virginmedia 1. None of my online sign in services work and are associated with my old email address 2. I was told when I moved I wouldn’t be double billed in my first payment due to dates. I was 3. I received a random email last week advising I owed £18.00 and payment had failed. No idea.1/2
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Nunquam Dormio
(@NunquamD) reported
@virginmedia - we are in Tier 4 and cannot go to work. For 48 hours now, our broadband (which is supposedly 300mbps) hasn’t worked and, from 9:30 today, has dropped out completely. Your customer services have just told me not to worry “it’s happening to everyone in your area”.
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Giles White
(@gdgwhite) reported
@virginmedia Currently 1 hr and 5 minutes into online chat with customer 'service', and just been asked, 'how many boxes are you currently using?' #VirginMedia - having given detailed, written explanation of situation over half an hour ago.
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Martin O'Donnell
(@martin220368) reported
@virginmedia Is your whole broadband network down? Just spent an hour holding on phone to be told to call back in 5 hours!!
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Record Cup Winners
(@AFCGoonerPaul) reported
@diber10 @virginmedia Nothing other than looking at the status, registered as a loss of service and signed up for text alerts for it - that’s how I got the problem ID from those texts.
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Ace Music Stands
(@Acemusicstands) reported
@virginmedia We have no other earthly options. We’ve exhausted evry action. My feelings are of no concern to you that is obvious. you’ll be loosing some customers in the coming period. It’s obvious the firms poor when the tech guy is approached by house holders as he arrives. Your choice.
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Andrea Ovaro
(@AndreaOvaro) reported
@virginmedia @virginmedia Yes of course. The service is @virgingalactic. I'm asking when it will be a new test flight.