Virgin Media Outage Report in Broxbourne District, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broxbourne District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Stanmore, Romford, Hampstead, Ilford, Enfield Town, Chingford, Barnet, Waltham Forest, Harlow, Welwyn Garden City, Stevenage, Waltham Cross, Cheshunt and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Stanmore |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia why is the Broadband down again?? This is gapping on a daily basis
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
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Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TK
(@TKizzIeYa) reported
@virginmedia As I said it's one I found detailing my exact problem someone else had encountered, if you read the answer it seems the only way to resolve it is through an engineer.
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Carla Johns
(@Charliechelps) reported
@virginmedia I had to add Premier Sport on top of my XL package for an additional £12.99 to watch an important match only to be told the service isn’t working but I will have the channel within 24 hours…a joke, the match is today!! 😡😡 @Saracens
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wadetowers
(@Wadetowers) reported
@virginmedia After months (from February) of contacting you and being told a cheque would be sent within 2 weeks. Your customer service is appalling so I have no alternative but to contact the chief executive tomorrow let’s hope they can sort it
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Ande4s
(@Ande4s1) reported
@virginmedia @ande4s Happens on live TV, when rewinding and playing back its the same part of the program that does it so not a problem with the display device. Netflix fine through the box though so I'd suggest the actual live TV programs
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Robert Smith
(@RobertSSmith66) reported
@virginmedia you are and absolute shambles of a company. Tried to add Premier 1 HD so I could watch a particular event this afternoon. Told there is a problem sending activation codes at the moment but I will still be charged for a months subscription! WTF?
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Amanda Jade
(@msamandajade) reported
@virginmedia It started working eventually, technican said on phone there had been an service outrage?
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Stewart Evardson
(@Sneckster) reported
@virginmedia any reason why my wi-fi range has dropped so much? I can literally see the router and only have 1 bar on my phone. Alexa keeps failing in the garden even though it's meters away from the router. The connect app says I don't have gone broadband so not much help.
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Hullu
(@hullu06) reported
@virginmedia We lost broadband again (N19 area). Virgin support says 8pm ETA for the fix but I know it will come back in 10 mins or so. I need to know when this ‘network’ issue will be permanently fix. I am losing work, get cut off conference calls for the last 10 days due to this issue.
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I'd rather be at Disney....
(@ipspurs) reported
@virginmedia What number do I need to call to speak to an actual person to register a complaint?
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Hullu
(@hullu06) reported
@virginmedia It happened just now again. Support line says they can only check our router but because broadband is down, they can’t access it. How do I reach a network engineer?