Virgin Media Outage Report in Broxbourne District, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broxbourne District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, Barnet, Ilford, Enfield Town, Romford, Hampstead, Chingford, Harlow, Woodford Green, Harringay, Stevenage, St Albans, Waltham Cross and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!
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Lloyd williams
(@Lloydyboy1) reported
from
Barnet, England
Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none
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YVETTE OBERTELLI
(@YOGACTIVEYOGA) reported
from
Romford, England
@virginmedia I do need further assistance as my router is 10 years old and my interbet is on an off daily i lost so much work over this as neef to teach online and even my children are unable to do their homeworks. I tried to book an engineer to come out but your page is not working either!
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colin miles
(@kilomilesy) reported
from
Romford, England
@virginmedia 11 days without a landline and 17 texts giving a time and date estimating the fix to be done by and failed every time. Oh well let’s see what tomorrow brings! Crap Virginmedia
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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Adam B
(@adam_bucky) reported
from
Stevenage District, England
@virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Neil
(@Inactive95) reported
from
Romford, England
@virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenni Graham
(@jennimgraham) reported
@virginmedia It was regarding my loss of broadband, which , each time was in the middle of the night and each time was definitely not an outage, because I checked. I’ve been told I might need a WiFi booster, but I don’t understand why, I’ve been here 8 years and never needed one before!
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Nadeem
(@Nadeem74159629) reported
@virginmedia biggest crapest service provider ever ur customer service stinks haven't got a bloody clue wat they r talking about I have a faulty hub 4 send me a replacement but no they won't cancel incoming City fibre incoming very soon
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Vonnie Doll 🏴
(@MrsEyvonne) reported
@virginmedia Nah your service is shite, always has been from day 1! The only thing I’m checking is how long it is until I can cancel my contract with yous and your ****** broadband 🙌
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harisax
(@harisahx) reported
@virginmedia it would be very helpful if you can sort out our internet and maybe not keep disconnecting our calls mid conversation. Awful internet. Awful service
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⭐️ Vicky ⭐️
(@Vicky_Outen) reported
@wazzaster @virginmedia @MartinSLewis Thanks Wynne. My parents put the phone down & rightly so when they were asked the sort code because they thought it was a scam. But this isn't getting the wifi sorted which they are paying for.
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Kyle Simon Fair
(@KyleFair1985) reported
@virginmedia Don’t worry, I will call customer services later today for the ‘umph’ time as still no call from a manager. It really is disgustingly poor @richardbranson
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Bob
(@Bob32037301) reported
@virginmedia Hi thanks for you help but I am still getting problems with this. I called your customer service team on Tuesday & was advised to apply on the blue light card scheme online as a new customer and customer service will cancel my current policy and apply the new one
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James Newman
(@Newmerm) reported
@askryanair DM’d you as requested over a week ago and it’s not even been read. I’d go as far to say as this customer service is worse than @virginmedia and that’s saying something. Still need help with my refund claim, any ideas or shall I just let you steal my money?
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Ibrar Mughal
(@IbrarMughal1981) reported
@virginmedia Congratulations! My Virgin Media broadband service is down once again after 6 day loss of service. It had only been working for around 24 hours. Is there an issue in the Birmingham B9 5TE area?
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chloe clayton🦋
(@chloeclayton7) reported
Virgin media are the absolute worst.. how can the WiFi always be broken😩