Virgin Media Outage Report in Broxbourne District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broxbourne District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at Virgin Media
Virgin Media is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Barnet, Waltham Forest, Romford, Harlow, Stanmore, Hampstead, Ilford, Hertford, Welwyn Garden City, Chigwell, Waltham Cross, Enfield Town, Harringay and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
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Laurence Claughton
(@lclaughton1993) reported
from
Ilford, England
@HarryHorsee @virginmedia Try having @skytv not being able to fix a problem for 7months even after sending their best 3 engineers plus a VIP one
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia this intermittent problem has been going on for a few weeks in Chingford. Fed up with it.
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Kimia
(@kimiakayv) reported
from
Walthamstow, England
@virginmedia online learning is bad enough for uni students without the WiFi cutting out constantly. pls stop
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia internet cut out 20 mins early tonight. Don't know if that's progress or not. Think I might progress to sky or BT. Absolute disgrace of an internet provider you are.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Hi I’m in London N12 & I’m still experiencing the same issues from yesterday. I’ve rebooted my router & shut down everything but still can’t get online. Can you help
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia hello again. Internet down again. Same time again. What is wrong with you all.
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Doc
(@TheCapeDoctor) reported
from
Barnet, England
@virginmedia Mine still not working. Keeps dropping out. Lost internet 3 minutes ago during a work conference call. Really not acceptable.
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia No we can't just for updates because your site is down too
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Dudley & Co Roofing Ltd
(@dudleyandcoltd) reported
from
Barnet, England
Any elses Virgin down 👎🏻 #virginmedia
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@harryhpalmer @RWoody1995 @SirWalterSmith9 @virginmedia Their approach of not telling anyone when things are broken, and that in fact the service status page always shows everything is fine. Or telling us afterwards when it’s fixed. Or in any way owning their failures in service.
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Kacper 🧅
(@kourcper) reported
from
Tottenham, England
virgin media fix your ******* wifi
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@NeilCastle @benno86222551 @SteinerJar @virginmedia I feel like that’s what my post was. Bear in mind, this is not new. I’ve sent this feedback over and over, and the response is always to give me a ton of work and testing to do, and then the problem resolves itself and they take no responsibility.
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@RWoody1995 @SirWalterSmith9 @virginmedia Yes, that is why. Exactly. But I’d still like better customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Thompson
(@17thompson) reported
@virginmedia Post…,post. What’s wrong with Electronic mail that is free and instant and no excuse (which you will make) of ‘we never received your cancellation request’! More money to spend cancelling #impossibletocancel #entrapment #fatcats
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Prince Giovanni🇬🇧🇬🇾
(@LRC2610) reported
@virginmedia Fine, we’ll have to cancel our new contract and go elsewhere.
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Prince Giovanni🇬🇧🇬🇾
(@LRC2610) reported
@virginmedia Improvement would mean better service, not being left with none at all. That’s the problem. It was perfectly fine before maintenance on Friday.
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James TW
(@James_JTW) reported
@virginmedia I am working now, but the person I spoke to was rude and told me that the activation was due between 9 and 3 - despite A: Responding to a text to automatically activate it and B: Nobody actually telling me that....
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karl Hammett
(@karlHammett3) reported
@_bxnksy @virginmedia I’m sorry but your answer to my tweet is exactly how I feel of your shambles of customer service
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Grant Hay
(@ghayy1) reported
@virginmedia I have been trying to switch my account to ebilling however when I follow the online instructions on where to do this it does not seem to work. Could someone help me out with this please
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Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️🌈🕊️🕷️🇺🇦
(@mrsverypicky) reported
@virginmedia Himself is checking again now, but nothing when he checked earlier when it first happened. No, nothing showing on there, or down detector.
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robbopicko
(@robbopicko) reported
@virginmedia Hi. No it wasn't. I had to call up again on Friday and this time got a uk based operator who understood my issue within 2 minutes and asked me to email in my evidence which I did right away. I was however promised a return call within 1.5 hours which I am still waiting on....
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kalbor
(@kalbor3) reported
@virginmedia Not fixed at all sir. Still no service. Still can’t work properly. E18 area. Would someone get it fixed asap as this not only causing problems but it is costing me money too! Thanks
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Lars Sawyer 🇺🇦 💙 💉💉💉
(@MrSawyerBean) reported
@virginmedia Pls tell me how I swap out my BB hub as it keeps rebooting. I cant find how to book a technician on website. Test just tells me either that there is no problem or there is but a technician will only be booked if the problem is still there in 24hours.