Virgin Media outages and service status in Broxbourne District, England

Problems in the last 24 hours in Broxbourne District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxbourne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Broxbourne District, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Barnet, Waltham Forest, Romford, Hertford, Borehamwood, Buckhurst Hill, Waltham Cross, Harringay, Harlow, Welwyn Garden City, Stanmore, Welwyn, Enfield Town, and Elstree.

City	Problem Type	Report Time
Ilford	Wi-fi	7 hours ago
Ilford	Internet	12 hours ago
Barnet	Wi-fi	16 hours ago
Ilford	Internet	18 hours ago
Waltham Forest	Internet	21 hours ago
Waltham Forest	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Broxbourne District, England

Latest outage, problems and issue reports in Broxbourne District and nearby locations:

• 
  Niro Knox (@niroknox) reported 34 seconds ago from Potters Bar, England

  @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

• 
  Mira Burton (@MiraBur44156853) reported 4 minutes ago from Tottenham, England

  @virginmedia It's ok for now but evenings are the worst.

• 
  PAT WEBB (@nan2thou) reported 5 minutes ago from Enfield Lock, England

  @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

• 
  Andrew Colman (@scuttyoftheyard) reported 10 minutes ago from Ilford, England

  @virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.

• 
  Maz 💙 (@marionmurray13) reported 10 minutes ago from Enfield Lock, England

  @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 13 minutes ago from Broxbourne District, England

  @virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.

• 
  Andrew Colman (@scuttyoftheyard) reported 16 minutes ago from Ilford, England

  @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

• 
  Vision Elite Media (@vision_e_media) reported 23 minutes ago from Hertfordshire, England

  @virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?

• 
  James Brown (@JammieBun) reported 25 minutes ago from Enfield, England

  @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

• 
  Dionne (@dionnepat2000) reported 25 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  Andrew Colman (@scuttyoftheyard) reported 28 minutes ago from Ilford, England

  @virginmedia And now the service checker doesn't seem to be working either....

• 
  Debbs Durston (@DEDNaive) reported 34 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

• 
  𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported 35 minutes ago from Tottenham, England

  So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

• 
  Richard Astley (@LongshanksE10) reported 42 minutes ago from Bishop's Stortford, England

  @virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?

• 
  Lynn Beattie (@MrsMummypennyUK) reported 46 minutes ago from Knebworth, England

  @virginmedia No there is no outage. My bband has been broken/slow for months

• 
  Peggy Dyer (@Mrspdyer) reported 47 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Graeme Puttock (@GraemePuttock) reported 48 minutes ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  Elmarie Hahn💙 (@elmah69) reported 48 minutes ago from Ilford, England

  @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 54 minutes ago from Romford, England

  @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

• 
  Peggy Dyer (@Mrspdyer) reported 56 minutes ago from Barnet, England

  @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ralph (@RlphWigs) reported 7 minutes ago

  @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

• 
  John Duncombe 🏳‍🌈 💙 🇺🇦 (@JohnDuncombe4) reported 11 minutes ago

  @PD1_8_8_2 @virginmedia Yes it's awful @virginmedia I've just signed up with you for another 2 years at a very high cost. Get it sorted quickly please or refund me

• 
  cheryl blake (@BlakeyCb48) reported 12 minutes ago

  @virginmedia I hope you’re going to compensate everyone for the lack of service we haven’t had !

• 
  Tee (@nocturnallamb) reported 13 minutes ago

  @virginmedia what the hell is up with every time I start the bix it goes to home and not on my last viewed channel? STUPID change. Are you corps determined to make all UX as bad as possible 🙄

• 
  keets (@keetsstweets) reported 18 minutes ago

  virgin media wifi been down all effin day

• 
  Iain Sankey (@IainSankey) reported 18 minutes ago

  Appalled at Virgin Media @virginmedia I was paying £105 a month for a TV package and landline phone I never use. All I want is the broadband. So I try to fix this and get told that having the internet alone will cost more more than the 'improved' £65 contract for all 3 things!

• 
  bigfatollyafcb (@bigfatolly) reported 20 minutes ago

  @GazzaAdams @virginmedia Get rid of Virgin they are **** . I did and got Toob Broadband,best thing I ever did,no problems with it whatsoever and £14 a month cheaper

• 
  doozerlyn (@doozerlyn) reported 20 minutes ago

  @virginmedia Can you please supply details of how to claim for compensation as the red button not working on Sky Sports as many people have already tweeted... Not supplying service I'm paying for, breach of contract.... Please supply details as soon as possible, thank you

• 
  Jack 🎗️🧡 (@cix_stormrage) reported 25 minutes ago

  @IainSankey @virginmedia Yes, that’s a standard line. It worth saying you want to leave. The you usually get through to someone who can help.

• 
  Liam Bolger (@LiamBolger7) reported 25 minutes ago

  @virginmedia @Smallworth_xx @virginmedia state on the MyVirginMedia up service page that they are working on it as quickly as possible and the estimated fix is by 11:08am on 28th August. Even if that was a typo the 18th would have been comical as it was. £108 per month + the right to add in year increase!!!