Virgin Media Outage Report in Broxbourne District, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broxbourne District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Hampstead, Ilford, Waltham Forest, Enfield Town, Stevenage, Stanmore, Hertford, Welwyn, Muswell Hill, Barnet, Romford, Waltham Cross and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
-
Alan Clarke
(@clarkyinjury) reported
from
Broxbourne District, England
@virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔
-
EnjoyRelax Studio
(@jamesenjoyrelax) reported
from
Walthamstow, England
@virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?
-
rob price
(@robandvic) reported
from
Bishop's Stortford, England
@Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice
-
Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed
-
Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No, there’s one issue. Doing things on the cheap.
-
Christopher Calvert (he/him)
(@XtopherCalvert) reported
from
Tottenham, England
@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914
-
Mitsuya Fujimoto
(@fujimotomitsuya) reported
from
Tottenham, England
@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
-
James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
-
Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.
-
Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
-
Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
-
Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
-
Mike Fuller
(@ninepine) reported
from
Ilford, England
@virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??
-
Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
-
Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.
-
Emma Burnell
(@EmmaBurnell_) reported
from
Walthamstow, England
Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.
-
Nik Lane
(@NikLane7) reported
from
Hertfordshire, England
@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
EssEmmBeeDee
(@Steph_Doyle) reported
@Mrspinkrat @virginmedia Ended up doing the live chat thingy on the website while I was working. Took 3 hours and I haven't received a confirmation email so now I'm scared it was never canceled and was all a dream after all! Rubbish service.
-
Janet McNulty
(@JanMcN) reported
@virginmedia I am already on the telephone preference service. I did actually realise it was a scam but I want to know why Virgin Media's record of blocking scam calls and emails suddenly seems to be totally abysmal!
-
Amie Aitken
(@AmieAitken) reported
@Timuslloyd @virginmedia I'm currently trying to get a resolution to a long-standing issue too. Such fun!
-
Andy
(@andrewyeardley) reported
@virginmedia Exactly the crap customer service! 21 hours to reply
-
Emma Gillis
(@emmagillis) reported
@virginmedia I've cancelled my account earlier and still haven't received an email to confirm. I've been on the phone for over 2 hours and spoke to 4 people today AND had the phone put down on me. Can you help?
-
Ginge #3.5%
(@RobShepherd12) reported
So @virginmedia your upping the price of your service citing network improvement. Well for the last month we have had constant wifi drops, and when we try to call from our land land or mobile to resolve it 80% of the time the call terminates before even connecting on 150.
-
GreenMan
(@_Green_Man) reported
@virginmedia How can people contact your customer service when the phone number 150 and 0345 454 1111 do not work?! Just disconnects or has engaged tone. Why no live chat? 🙄
-
GreenMan
(@_Green_Man) reported
@virginmedia How can people contact your customer service when the phone number 150 and 0345 454 1111 do not work?! Just disconnects or has engaged tone. Why now live chat? 🙄
-
mary marilyn simpson
(@RickmaryMary) reported
@LozzaFox @virginmedia Yup, don't fix it plz.
-
Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look