Virgin Media Outage Report in Broxbourne District, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broxbourne District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Finchley, Enfield Town, Hampstead, Harringay, Stevenage, Leyton, Harlow, Hoddesdon, New Southgate, Wood Green, Radlett, Preston, Ilford and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Finchley |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!
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Anita McCullough
(@cornbunting) reported
from
Walthamstow, England
@virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?
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JAS 🇮🇳 🇬🇧
(@jas9029) reported
from
St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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iTzik
(@iTz_iTzik) reported
from
Barnet, England
Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.
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HK
(@harrydotcom_) reported
from
St Albans, England
Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
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Hannah Berryman
(@BerrymanHannah) reported
from
Tottenham, England
@AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.
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Ben Hollinsworth
(@benhollinsworth) reported
from
Ilford, England
@virginmedia internet outage two weeks in a row. What’s going on!?
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James Cunningham
(@jamescun) reported
from
London Colney, England
@doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.
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mel smith
(@melsmith25) reported
from
Hoddesdon, England
@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.
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David Mason
(@davymace) reported
from
Enfield Lock, England
@virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@Adumuntum) reported
@virginmedia Just to update you... The managers callback never came.....
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YaGunners
(@Ya_Gunners_) reported
@virginmedia Yes did all that. Says check back in 23hrs at the end of it. No help.
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E M M A
(@EmmaSwindle) reported
@virginmedia They light up normally but the red light appears and the signal drops and they have to be reset at least twice a day is the issue.
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Have you seen this tweet?
(@Denica_1) reported
@virginmedia That’s the problem, nothing is flashing it has the white line. But then it cuts out every hour. I check the hub and turn it off and on again then it will have all green in the 3 symbols for ages. I do a-lot of video calls for work and then, boom internet goes. It’s intermittent.
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Simo
(@swake90) reported
@virginmedia Tried it. Doesn't work.
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Robert Mitchell
(@RobertMitchell_) reported
@virginmedia Yes I am, it has been an issue over about 3 days now
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Paul at SuperDeluxeEdition
(@sdedition) reported
Instead of offering compensation for awful service in East London late Jan/early Feb, @virginmedia have the cheek to charge me £25 for sending an engineer when there were known issues. They say it's a "valid" charge, which is ridiculous. Complaint lodged!!
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Noumaan Abubakar
(@_Noumaan_) reported
from
Leicestershire, England
@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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Sid 🎙️
(@Sid_Spurs) reported
@virginmedia Yes I have. The fact that the service is down at LEAST TWICE A WEEK is a absolute joke. This issue been on going for a long time. Sort the **** out once and for all
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Johanne O'Rourke
(@jor430) reported
@virginmedia Hello. I keep losing connection sometimes outgoing but mainly incoming calls that are going straight to voicemail. This has been going on for months and the only advice I’m getting is to unplug etc. Occasionally told it will be resolved remotely. Never is. I have panic alarm.