Virgin Media Outage Report in Broxbourne District, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broxbourne District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, St Albans, Bishops Stortford, Ilford, Stevenage, Barnet, Harlow, Hampstead, Muswell Hill, Hertford, Romford, Harringay, Woodford Green and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, unfortunately not today - same issue and it's been this way for a few weeks now
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Thanks but tbh I'm just being directed round in circles and this is a big part of the problem in trying to deal with what should be a simple issue to deal with.
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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nickdrinkman
(@mangrovedrink) reported
from
Ilford, England
@virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.
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Tim Platt 💙
(@timplatt45) reported
from
Barnet, England
@virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia Yes, but that process took 81 minutes, without having spoken to anyone who could deal with my problems. It's been the third attempt at talking with Virgin too.
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia to raise a complaint please send us your issues…….. however we will not respond but just take your money money money
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Bijal Pattani
(@mrpattani) reported
from
Sheering, England
@virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I’m trying to speak with a Senior Manager at Virgin media I’ve raised a complaint and no contact a senior Manager should call me
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia what is going on with your useless service absolutely rubbish for £100 per month disgusting how you charge a fortune for something that has issues for the past 18 months
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YM
(@Yadzinooo) reported
from
Ilford, England
@virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen
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Neil Adie
(@Yellow212) reported
from
Walthamstow, England
@virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Nope I’m wrong - it was a virgin specific issue - thanks
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Christie 🌱 🇪🇺 💙 #FBPE #Woke
(@Gingernut_49) reported
@4Viewers All4 through my Virgin Media tivo box. I don't usually have problems with the 'next episode' feature.
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⚒⚒Mark Lawley ⚒⚒
(@Harrythedog69) reported
@virginmedia Hello. Do i have to contact by phone to cancel or is there any other means. Thank you.
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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Ryan Ramgobin
(@ryanramgobin) reported
@virginmedia Hi - I've installed a new router and ran the Virgin Connect app and a poor signal found across flat. It says to buy boosters and links through to a website saying there's none available. Call the helpline and links through to same website.
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Jessica - Mother of Dobermans
(@JessLottyPotter) reported
@andychanz @michelepotter11 @virginmedia Interestingly my services have been down all day. Just after they increase my bill (even though I’m under contract at an agreed price) Gotta be down for 48 hours before they offer any compensation though. Not good enough seeing as I’m a ‘critical worker’
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lily
(@lilyilaria) reported
@virginmedia our WiFi is COMPLETELY DOWN only working in the room of the WiFi box, 5 of us trying to do uni work. Says it’s connected to your device but doesn’t work at all. We even have a booster in the other end of the house and nothing. Please help
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Andrew Hepburn
(@andrewhepburn) reported
@virginmedia The person I spoke to said he couldn’t pull up my account details and told me to phone back. Why would another person not have the same problem? How many times am i supposed to call? Calling 151 direct now I can’t get past the automated system. I
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Simon
(@71simon) reported
@virginmedia So it tells me I have problems, but doesn’t elaborate.
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Peter Garland
(@prg25bro) reported
@virginmedia I can get through. They say the system is down. I've given you the 30 days notice as per the contract (section O) so fully expect 29 days if I have to call tomorrow to sort it. It's not my fault your system isn't working, it's yours.
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Anne Bell
(@koffee_truffles) reported
@virginmedia @Mashcat This is absolutely 💯 ridiculous 🤬 When your TV package costs more than Car Insurance each month you really should be providing MUCH BETTER SERVICE! #CustomerServiceFail