Virgin Media outages and service status in Broxbourne District, England

Problems in the last 24 hours in Broxbourne District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxbourne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Broxbourne District, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Harringay, Stevenage, Woodford Green, Enfield Town, Hertford, Chigwell, Waltham Forest, Waltham Cross, Romford, Barnet, Borehamwood, Buckhurst Hill, Harlow, and Welwyn Garden City.

City	Problem Type	Report Time
Ilford	Internet	13 minutes ago
Ilford	Internet	1 day ago
Ilford	Internet	2 days ago
Ilford	Internet	3 days ago
Ilford	Internet	3 days ago
Ilford	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Broxbourne District, England

Latest outage, problems and issue reports in Broxbourne District and nearby locations:

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 1 minute ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  David Ball (@dicksielives) reported 3 minutes ago from Romford, England

  Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.

• 
  Paul Campbell (@PaulCam06496194) reported 10 minutes ago from Bishop's Stortford, England

  @virginmedia useless broadband service and customer service are all robots with no clue

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 13 minutes ago from Datchworth, England

  @virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV

• 
  Dionne (@dionnepat2000) reported 14 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  Mira Burton (@MiraBur44156853) reported 17 minutes ago from Haringey, England

  @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

• 
  Richard Astley (@LongshanksE10) reported 19 minutes ago from Bishop's Stortford, England

  @virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?

• 
  Michael Butler (@Michael73942063) reported 22 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  Ella A Cutler (@angelstorm13) reported 23 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 24 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  Maz 💙 (@marionmurray13) reported 31 minutes ago from Enfield Lock, England

  @virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 31 minutes ago from Datchworth, England

  @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 36 minutes ago from Romford, England

  Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

• 
  charlie and Blossom (@LaurenLFlower) reported 39 minutes ago from Romford, England

  @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

• 
  marco salamone (@marcones87) reported 39 minutes ago from Tottenham, England

  @virginmedia n22 my line is down, this issue is due for the weather?

• 
  Patricio Simonetto (@PatricioSimone2) reported 42 minutes ago from Tottenham, England

  @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

• 
  Carlo (@Pegnarista) reported 56 minutes ago from Stanstead Abbotts, England

  @virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.

• 
  Paul Lewis (@paulstevenlewis) reported 58 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 58 minutes ago from Romford, England

  I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡

• 
  Vijay Jois (@vijayjois) reported 60 minutes ago from Mill Hill East, England

  @virginmedia what is the problem with #broadband this morning?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Bedford (@helenxbedford) reported 52 seconds ago

  @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

• 
  Darren (Dazza) (@scouse9000) reported 3 minutes ago

  @CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!

• 
  Chris4RAFC (@Chris4RAFC) reported 3 minutes ago

  @DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +

• 
  Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reported 4 minutes ago

  Why are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough

• 
  Chris Tindall (@chewytheleftie) reported 4 minutes ago

  @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them

• 
  Tony Payne (Main Account) (@Poddys_bu1) reported 6 minutes ago

  @CheekyVic @virginmedia It's almost impossible to get through to an English call centre, the Indians never have a clue what we actually want. Moved on now and our local provider, Toob is really good.

• 
  faye (@fayfreddie10) reported 6 minutes ago

  @virginmedia @moonpeach212 @virginmedia why don't you just release people from contracts when you cannot provide a good service.. ive had enough and will contact the Ombudsman now..

• 
  Novagrudge (@NovaGrudge) reported 10 minutes ago

  hey @virginmedia 3 weeks now you have known about a intermittent problem in out area and have done nothing about it. i will be escalating my complaint to CISAS your quick enough to take our money but not fix problems

• 
  Paddy Sweeney (@PaddySw99745534) reported 10 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Mike Kemmett ⛳🏌🏻‍♂️🏏🏉 (@kemmo81) reported 12 minutes ago

  @virginmedia not internet/tv all day, please update when you will fix- wd5 area