Virgin Media Outage Report in Broxbourne District, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broxbourne District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxbourne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Broxbourne District, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, Ilford, Harringay, Romford, Enfield Town, Stevenage, Hertford, Hampstead, Chigwell, Barnet, Harlow, Hoddesdon, Chingford and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| Waltham Forest |
Internet | |
| Ilford |
Internet | |
| London |
TV | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Broxbourne District, England
Latest outage, problems and issue reports in Broxbourne District and nearby locations:
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It's ok for now but evenings are the worst.
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Mark Catchlove
(@markcatchlove) reported
from
Ilford, England
@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Jonny Paul
(@StrummerJonny) reported
from
Barnet, England
@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
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Richard
(@HalloweenJack55) reported
from
Epping, England
@virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.
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Laura Cook
(@LauraVCook1980) reported
from
Hatfield, England
@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
London Colney, England
@virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼
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Ella A Cutler
(@angelstorm13) reported
from
Hatfield, England
Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!
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Wesley Dolly
(@wesleyddolly) reported
from
Ilford, England
@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
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Wesley Dolly
(@wesleyddolly) reported
from
Ilford, England
@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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James Brown
(@JammieBun) reported
from
Enfield Lock, England
@virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It went down about 45mins ago again and came back about 20mins later.
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ketan Parikh
(@ketu123) reported
@virginmedia can you stop lying on your status page…Broadband is not back since the outage this morning…Such poor service…
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Charlie Lamdin
(@charlesrlamdin) reported
@virginmedia "Tried"?! Is that what your customers have to do? I have to "try" to cancel, rather than just cancel, online, like I can do with EVERY other online account I have? Now you're suggesting I cut my losses of time already wasted and "TRY" printing and posting?? Unbelievable.
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Diana V 🇮🇹
(@Queenof_Speed) reported
@virginmedia Can I ask assume this is linked to the issue I have been having since midday today. Loss of catch up/on demand and same error codes as showing on service page?
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Bassinie
(@keirabassettgm1) reported
@virginmedia @BossyBoots49 I’m also having issues and can’t even access your website or anything to check? What’s going on??
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Ryan Hawkes
(@rhawkes11) reported
@virginmedia He’s just annoying me now. I’m now in the process of leaving completely. I’d rather give another company more money for better customer service
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lindyloo
(@cutler_linda) reported
2/3 @virginmedia @BBCWatchdog we were told by customer services that the new hub order had not gone through properly and needed to be ordered again……thus another wait. It finally arrived and was set up and plugged in. We haven’t noticed any improvement at all………………
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Shannon
(@shannxf) reported
@virginmedia It took 3 calls to get through to someone who could help, the 1st I was hung up on, 2nd the line went dead after 35 minutes, the third I was transferred back & forth multiple times & had to repeatedly justify why I was moving house? Happy I was calling to cancel my account!
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lindyloo
(@cutler_linda) reported
3/3 rang @virginmedia customer services 2day Natalie tried to help after trying all kinds of resets advised us there is a temporary issue with service their end. been told that previously & it will be fixed in 24hrs We are paying £90 a month inc Wi-Fi ??? Totally 💯 fuming……
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Cass 🐐♟🎬📙
(@Cass_Oakley) reported
Not even officially with @virginmedia yet and the customer service is already aeons better than my old provider. Annoyingly I don't remember the name of the lady on the phone but she was great.
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Paula Murphy
(@PaulaMu24581389) reported
@virginmedia For it too get lost again? I would like the complaints email address please. Probably for my complaint to get lost too