Virgin Media outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Letchworth Garden City, Luton, Hertford, Waltham Cross, Hitchin, Welwyn Garden City, Welwyn, Dunstable, Stevenage, Potters Bar, St Albans, and Harpenden.

City	Problem Type	Report Time
Hemel Hempstead	Internet	21 hours ago
Letchworth Garden City	Wi-fi	2 days ago
Luton	Internet	2 days ago
Luton	Internet	4 days ago
Luton	Wi-fi	5 days ago
Luton	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Maz 💙 (@marionmurray13) reported 2 minutes ago from Enfield Lock, England

  @virginmedia You choose NOW to bring down my services 😡😡😡😡

• 
  Lynn Beattie (@MrsMummypennyUK) reported 6 minutes ago from Knebworth, England

  @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

• 
  Carlo (@Pegnarista) reported 12 minutes ago from Stanstead Abbotts, England

  @virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.

• 
  Lynn Beattie (@MrsMummypennyUK) reported 17 minutes ago from Knebworth, England

  @virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.

• 
  Paul Swain (@PaulswainDJ) reported 18 minutes ago from Kings Langley, England

  @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

• 
  Big E (@lutonmagoo) reported 19 minutes ago from Caddington, England

  @virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone

• 
  Chanders (@chanderson76) reported 23 minutes ago from Stevenage District, England

  @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

• 
  Grant Osborn (@Gosbo68) reported 23 minutes ago from Northaw and Cuffley, England

  @virginmedia Wi-Fi still down.

• 
  ✨kate✨ (@ushererofsouls) reported 25 minutes ago from Harlington, England

  @virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.

• 
  Michal Siewniak (@MSiewniak) reported 32 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  Paul Gray (@PaulGrayDJ) reported 36 minutes ago from Flitwick, England

  @virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.

• 
  Ben Shaw (@bendog90) reported 36 minutes ago from Shenley, England

  @virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490

• 
  Graeme Puttock (@GraemePuttock) reported 37 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  Maz 💙 (@marionmurray13) reported 39 minutes ago from Enfield Lock, England

  @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

• 
  Big E (@lutonmagoo) reported 40 minutes ago from Caddington, England

  @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

• 
  Carlo (@Pegnarista) reported 50 minutes ago from Stanstead Abbotts, England

  @virginmedia No advice at all as to what the issue is. Still not fixed.

• 
  Steve Cavinder (@StephenCavinder) reported 50 minutes ago from Bricket Wood, England

  @virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking

• 
  Jason Flynn 💙 (@jasondflynn) reported 51 minutes ago from Letchworth Garden City, England

  @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

• 
  Daymo Alexander (@Daymoalexander) reported 52 minutes ago from Hemel Hempstead, England

  @virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer

• 
  Ella A Cutler (@angelstorm13) reported 56 minutes ago from Hatfield, England

  Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JS (@shezzey) reported 3 minutes ago

  @bmstewart2004 The modern equivalent of **** Turpin,I've successfully switched to Virgin Media after 20 yrs with Sky who demonstrated less than zero customer retention acumen F*ck em.

• 
  Jai Tan (@JayTinl33) reported 9 minutes ago

  @virginmedia absolute garbage, plenty of time to fix the sports. regret renewing my contract. #virginmedia #crap

• 
  Johnm69 (@Johnm692) reported 11 minutes ago

  @virginmedia why can a new customer get a better deal than someone who's been with you for years???....one way to lose my custom that's for sure

• 
  VikingRik (@RorgViking) reported 21 minutes ago

  @IainSankey @virginmedia Virgin are awful, used to work for the Megastores. Brandon's a ****

• 
  Cruffers (@Cruffers) reported 21 minutes ago

  @SkySports @virginmedia you are officially crap. Opening EFL weekend and no-one can access Sky Sports Plus. Very poor.

• 
  Stevie (@stevenjh1821) reported 23 minutes ago

  Hi @virginmedia so after a few years with yous it's time to say bye. Rang yesterday about my contract and it was going to jump from £86 to £161. After speaking to someone else they got it to £86.50. A new customer gets a better deal. Looks like I'm going to @SkyUK

• 
  lifeaintgreat24 (@lifeaintgreat24) reported 26 minutes ago

  @virginmedia 2 hours on to your resolution team on Friday agree a package and then you remove everything I have I am furious

• 
  Ade Luxton (@adelux68) reported 27 minutes ago

  @virginmedia so how long have you been working to fix the red button problem?

• 
  Paul Green (@pgreen83) reported 28 minutes ago

  @virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. £120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!

• 
  oldman (@gyoldsingleman) reported 29 minutes ago

  @virginmedia How does this help when u want to watch on tv ????