Virgin Media Outage Report in Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Radlett, St Albans, Hitchin, Letchworth Garden City, Stevenage, Dunstable, Hatfield, Hemel Hempstead, Ware, Harpenden, Hoddesdon, Welwyn Garden City and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Internet | |
| Radlett |
Internet | |
| Luton |
Internet | |
| St Albans |
Internet | |
| Radlett |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
-
Jason
(@Jason47586641) reported
from
Stevenage District, England
@virginmedia awful website, disgusting service and ignore old customers
-
fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, our internet is dropping out completely and Iam having to reset router at least once per day. When it’s on, it’s fine. This is a reoccurrence of an on going issue. Please help
-
David Morris
(@agooner2) reported
from
Welwyn Garden City, England
Welcome to day 50 and no Sean , no OSS and even Andy from complaints has no answer @virginmedia service is a disgrace. @richardbranson you should be ashamed.
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo when a company becomes a Monster & just.cAnt control itself... @virginmedia... Today had 2 confirmations that Fridays order bodged and new order for Wed how did I know well no news from yodel... Complaint team rang assured me it(fri orig) would turn up tomorrow, 1/2
-
maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@ModsReloaded @virginmedia Erm not blocked just poor Internet speed I think... Although you may be right
-
maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
-
susan brunton
(@tilly1969) reported
from
Hertfordshire, England
@virginmedia no WiFi signal upstairs help !
-
Matt Labban
(@MattJLabban) reported
from
Enfield Lock, England
@virginmedia your customer service is absolutely abysmal. The operator doesn’t even listen to my questions she is just spouting pre scripted nonsense. Paying £100 a month for this
-
Paul Briault
(@PaulBriault) reported
from
Stanstead Abbotts, England
@virginmedia Have had problems with a cut in service every day this week. When you work from home this is massively annoying and inconvenient. I have had to run tests everyday and reset devices and my home security etc. I am Area24 but it’s now getting me to 😡🤬stage!!!
-
Reggie The Dachshund
(@K9Reggie) reported
from
Waltham Abbey, England
The Master has been trying to get @virginmedia since February, but @virginmedia can’t get there act together, never mind all that super bolt stuff. Guess we’ll have to crawl back to @bt_uk
-
Matthew Wilson
(@matt_w1971) reported
from
Dunstable, England
@virginmedia Rubbish customer service,rubbish internet,expensive as well
-
Gerry Dolan
(@gdolan19571992) reported
from
St Albans, England
@virginmedia our virgin media is down and cannot check status as your page not working, please advise. Thanks
-
Gary Deane
(@Dean_e1) reported
from
London Colney, England
@virginmedia, I closed my account on 02/02/19 and was assured it was done but I received no confirmation. I have since made numerous attempts sort this out with you yet I am still receiving bills. I was a long standing customer so this is completely unacceptable, please advise
-
Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Thanks for the swift replies guys, I've actually not long got off the phone with another of your customer care team who has informed me of an issue in my area which is being rectified, so should be back to normal soon! Thanks again! 🤘🏻
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo the supposed cancelled hub from @virginmedia did turn up hurrah.... 2 hours latter... Its a dud clearly a recon that's not not recon'd... Poor swrvi e luckily I wouldn't let the laims lady cancel we'd delivery yesterday... Oh BTW she never rang back again how unsual😡
-
Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Hi yes I've been receiving slow speeds since Friday (less than 5Mbps) on wired and wireless devices- have tried reboot and moving the hub but no luck, also phoned customer care but they hung up on me. Need this sorted asap, please help!
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So over joyed we had Internet... 1st day I get to test and. Yep ping test proves getting less than 33% of my paid for service. One of 2 options. 1 @virginmedia are screwing up again (occurs often) or 2. The Hub 3 still has xesign/systems faults.. Last time replaced with hub 2.5
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@solomonsifa @virginmedia Sighs bunch of wasters.... World's going to hell in a hand cart Dom.... Just finished my reviews emulating your advice... And whirlwind has hit... 2 clients poasi ly of post MIFID2 reports from DFM... Internet down and xmind my go to linking process goes... Sighs😭😭😭
-
Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia can customer services please call me urgently yet again I have no broadband I'm sick of it account number229202306
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mrs F
(@kelliefoster89) reported
@virginmedia I have also spoken to someone and someone in technical department suppose to call me but as standard poor service no one has called
-
Jøn
(@jondyer) reported
@virginmedia Yes, I've done all that before. It's not just a problem with the booster. My devices are having problems with the hub.
-
Hash
(@HashPiperdy) reported
Obviously @virginmedia and @o2 have not thought of the optics how this looks, and all we've had is computer says no rubbish from either company. It looks like a good service, but if it's made this difficult to get, why bother?
-
SUFCClarkson⚔️
(@SUFCClarkson) reported
@virginmedia Missed the entire game. I’m away so unable to confirm if this issue still stands.
-
Kelly
(@kellymcdev) reported
@virginmedia what's going on lately, the past 2-3 weeks my Internet has been virtually none existing L36 area. Needs sorting ASAP I should be getting 350mg at the moment I can't even watch Netflix it's that bad😡
-
Stuart Browne
(@BrowneSt) reported
@virginmedia Directly. Despite you having my email address and despite me never expressing any interest in the service marketed. But either way, it shouldn’t matter - there’s no excuse for this level of waste.
-
ᴘᴀʙʟᴏ
(@PabIotommo) reported
.@virginmedia You’re ******* horrible you.
-
Ben Foss
(@ben_foss) reported
@SimonShawUK @virginmedia Just cancel it. Literally scrap it. I had over 6 months of failed appointments and wildly inaccurate billing. Just cancel it.
-
louise
(@louise99143371) reported
@virginmedia how long is the Internet going to be down my daughter has an important assignment to get done and we need the Internet for her birthday tomorrow or the day will be ruined
-
Amy
(@AmyWooders) reported
@virginmedia (2/2) in our area until the 25th of November, and that the wifi may be patchy until then. We both work from home and need internet (esp zoom!) is there anything you can do while it's not working? We are having to spend a fortune on 4g top ups to make up for it!