Virgin Media outages and service status in Hertfordshire, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 17, 5:35 PM GMT+1.
- Internet (69%)
- E-mail (12%)
- Wi-fi (12%)
- Total Blackout (4%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Dunstable, Hitchin, Luton, Waltham Cross, Hertford, Hatfield, Stevenage, Flitwick, St Albans, and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City
|
Internet | 1 day ago |
|
Dunstable
|
Internet | 2 days ago |
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Dunstable
|
Internet | 2 days ago |
|
Hitchin
|
Internet | 3 days ago |
|
Luton
|
Wi-fi | 4 days ago |
|
Letchworth Garden City
|
Internet | 4 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia You choose NOW to bring down my services 😡😡😡😡
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Jesse Bryce (@jesseb4me) reported from Luton, England@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia No advice at all as to what the issue is. Still not fixed.
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Ben Shaw (@bendog90) reported from Shenley, England@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
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Niro Knox (@niroknox) reported from Potters Bar, England@richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping
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Laura (@Laurad0707) reported from Broxbourne District, England@virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault
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Sav.............. (@savvaschristo) reported from Hoddesdon, England@virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.
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Sian Milner (@sianhelena_m) reported from Hitchin, England@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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✨kate✨ (@ushererofsouls) reported from Harlington, England@virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!
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Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, EnglandYet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
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Chanders (@chanderson76) reported from Stevenage District, England@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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robbo (@brobbo55) reported from St Albans, England@virginmedia sort out the wifi in AL4. Been down two days now joke of a provider
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joshy R 🌒 (@JJRussell95) reported@virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV
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Alloqui Strix (@AlloquiStrix) reported@virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?
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R-L21 (@FrankCBFearles1) reported@VirginMediaNews Virgin media government mouthpiece as bad as rte.
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MJC (@CP1861) reported@virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.
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HTL83 (@HTL832) reported@virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated
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Sprout57 (@pwcwright) reported@misselledee @virginmedia Yes, you can cancel. They have failed to uphold their end of the contract, including the no-show appointments
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Ian (@Jd95975184) reported@virginmedia Contract is up in june i will be leaving soon as possible, had new modem, 3 engineer visits which resulted in my front garden being dug up on 3 seperate occassions for new connection and wire being laid, still get flashing red light on box and intermitant signal, you never help
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Shaun (@shauny67) reported@virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.
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John Mercer (@Merse2506) reported@itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work
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Nottinghill Man (@nottinghillman) reported@virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet