Virgin Media Outage Report in Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Hoddesdon, Hitchin, Luton, Dunstable, Welwyn, Flitwick, Stevenage, St Albans, Hemel Hempstead, Waltham Cross and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Wi-fi | |
| Hoddesdon |
Internet | |
| Hitchin |
Phone | |
| Luton |
Wi-fi | |
| Letchworth Garden City |
Internet | |
| Dunstable |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia hello again. Internet down again. Same time again. What is wrong with you all.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
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Keiran Pedley
(@keiranpedley) reported
from
Enfield Lock, England
@virginmedia Thanks. Says no known issues but WiFi consistently drops & our TV cut out last night (only for 10 mins mind) so not sure what to tell you.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia Just Get a Engineer to sort the Problem out in Areas that’s all it takes to keep Customers happy
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
I hope @virginmedia get their shitty service up and stable again as I’m still up trying to copy work stuff ready for tomorrow! It should have been done dusted earlier afternoon! #VirginMediaFail
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@elearningCB
(@eLearningCB) reported
from
Hertfordshire, England
@virginmedia don't let me down 😜
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rebecca marie hannah
(@rebecca49493799) reported
from
Hemel Hempstead, England
Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem
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Elias Chris Christodoulou
(@Chrisveria) reported
from
Enfield Lock, England
Virgin Media down again 350 meg speed !!! It is never that speed lucky to get 200 rang virgin media and put me on hold for ages.... I give up....
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Martin Harvey
(@MartinH05022087) reported
from
Watton at Stone, England
Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia Again the general internet service is fine but every night without fail between 00:00-01:00 my internet will cut out for about 5/10 mins cutting out anything I'm doing. Be it watching something or playing games with friends. It's infuriating.
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Ryan wells
(@WellzyRM84) reported
from
Dunstable, England
@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia internet cut out 20 mins early tonight. Don't know if that's progress or not. Think I might progress to sky or BT. Absolute disgrace of an internet provider you are.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia @MrTClayts It is not. There are no known issues in my area at the moment.
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia Again. Internet just went down.. Useless
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clyde frog
(@rhysxciv) reported
from
Luton, England
Hahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Scouse Mouse
(@TheScouseMouse1) reported
@virginmedia Would you really love to help? So far your customer service has made up 2 stories. 1 might be true but no idea as they're trying to cover their backs
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paul finn
(@paulfinn3) reported
@virginmedia We have had engineers booked that didn't turn up only for your company to say they did whilst I sat indoors all day, our Internet has been crap and now our telly is following suit and all we get is.. "we're experiencing intermittent problems in your area" Not Good Enough!
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craig corner
(@craigcorner1) reported
@thesamredford @virginmedia I just check the outage page and it tells you but the time changes all the time so God knows when we will be back on
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paul finn
(@paulfinn3) reported
@virginmedia Personally I think the amount of money paid for the service we receive deserves a little more respect than a sarcastic remark. Ok, I may have gone off a bit,but we pay for your service but rarely get the promises we pay for,yet find price increases each year!
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Derek Connelly
(@DerekConnelly14) reported
@virginmedia The usual PR nonsense. Another update from your company now saying problem won’t be resolved until tomorrow now. Same message we have had since Saturday…Now Tuesday. Disgrace.
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Mugaio
(@Mugaio_ds) reported
@virginmedia Yes but reasoning for fault is vague and subject to change. Could you give me some information regarding what seems to be like nationwide network issues with VM recently ?
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craig corner
(@craigcorner1) reported
@thesamredford @virginmedia They cancelled my enginner two saying its an outage since Friday no broadband or tv and phone keep saying estimated fix at 4.00 then changes now its next day 10am what a joke
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Sallysally
(@ShoeLyce) reported
@virginmedia @RealTigz Shut up bot 🤖 and fix it instead of taking us to a random forum.
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Mr Deeds
(@mrdeeds888) reported
@virginmedia Keep having intermittent issues with the internet. So so frustrating ! Why is it so bad?
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paul finn
(@paulfinn3) reported
@virginmedia Ever since you decided to try and get landlines phones through T'internet our service has been crap and 90% of the country doesn't use landlines anymore...fine work 👏👏👏