Virgin Media Outage Report in Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Waltham Cross, Luton, Letchworth Garden City, Hitchin, Hemel Hempstead, Flitwick, Dunstable, Welwyn Garden City, Stevenage, Cheshunt, Hoddesdon, St Albans and Baldock.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Cross |
TV | |
| Luton |
Wi-fi | |
| Luton |
Internet | |
| Letchworth Garden City |
||
| Luton |
Internet | |
| Hitchin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Michael Butler
(@Michael73942063) reported
from
Welwyn Garden City, England
@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia can you turn your hold muzak volume down I am begging you
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Vision Elite Media
(@vision_e_media) reported
from
Hertfordshire, England
@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Janice Edwards
(@Janice0987654) reported
@Veratoe1 @virginmedia ive been ringing to cancel for an elderly lady whose disabled/cant make the call herself for days and it rings and plays music for an hour then cuts off each time. its disgusting customer service towards a 76 year old! i bet you contact her fast now ive cancelled direct debit
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Heather Wilson, RN
(@heathers_health) reported
@virginmedia There is nothing on the link you sent? I want to cancel the account and cannot get through on the phone. What am I to do?
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ashley sukumaran
(@ashleysiva) reported
@virginmedia Yes i still need to cancel my package
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James Goodliffe
(@jgoodliffe_) reported
@virginmedia Why when I phone customer services am I getting a "right now the team are all busy" - yet to even get through to a switchboard!
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Heather Wilson, RN
(@heathers_health) reported
@virginmedia Another 60 mins to be cut off? I want to cancel the account. What am I supposed to do? There is nothing on the link you have sent.
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Barry 🇬🇧🏴⚒️
(@croixdefer0) reported
@virginmedia That’s fair enough. I’m left with the problem of being unable to login to Sky sports with two mobile devices and view their channels with just one.
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David McGregor
(@DavidMc50081800) reported
@virginmedia tell ur customer service team I'm sending back my tv box and router and demand my services get cancelled from 7th feb
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Sulthan ahmed
(@sulthanahmeduk) reported
@virginmedia Hi @virginmedia I've been on the phone twice for 3 hours and both times you cut my line off. I'd be grateful you can help me with my renewal.
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Hannah Pluthero 💙
(@hannahpluthero) reported
@virginmedia Very slow speeds and intermittent connection - if this is 'working as it should' then can someone direct message me about cancelling as this service is shockingly bad
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Paratez
(@Paratez) reported
@virginmedia due to the recent price rise I wish to cancel my contract as per your letter. Can this be done via chat or online?