Virgin Media outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hoddesdon, Luton, Stevenage, Dunstable, Potters Bar, Hemel Hempstead, Letchworth Garden City, Hitchin, Waltham Cross, Hertford, Hatfield, Flitwick, and St Albans.

City	Problem Type	Report Time
Hoddesdon	E-mail	2 days ago
Luton	Wi-fi	3 days ago
Luton	Internet	3 days ago
Luton	Wi-fi	3 days ago
Luton	Wi-fi	3 days ago
Luton	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Steve Cavinder (@StephenCavinder) reported 2 minutes ago from Bricket Wood, England

  @virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking

• 
  Maz 💙 (@marionmurray13) reported 5 minutes ago from Enfield Lock, England

  @virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault

• 
  Paul Swain (@PaulswainDJ) reported 8 minutes ago from Kings Langley, England

  @virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!

• 
  Mel B (@crimimel) reported 8 minutes ago from Welwyn Garden City, England

  @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

• 
  Jenny_Edwards CBE (@Jenny_Edwards) reported 11 minutes ago from Enfield Lock, England

  @virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue

• 
  Ella A Cutler (@angelstorm13) reported 11 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

• 
  Daymo Alexander (@Daymoalexander) reported 14 minutes ago from Hemel Hempstead, England

  @virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer

• 
  Paul Swain (@PaulswainDJ) reported 16 minutes ago from Kings Langley, England

  @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

• 
  Big E (@lutonmagoo) reported 18 minutes ago from Caddington, England

  @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

• 
  Big E (@lutonmagoo) reported 18 minutes ago from Caddington, England

  @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

• 
  Grant Osborn (@Gosbo68) reported 18 minutes ago from Northaw and Cuffley, England

  @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 21 minutes ago from Broxbourne District, England

  @virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 34 minutes ago from Broxbourne District, England

  @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

• 
  Alistair 🏴‍☠️ Burns (@gashead) reported 36 minutes ago from Hatfield, England

  Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

• 
  ian (@bunchyno2) reported 44 minutes ago from Enfield Lock, England

  @virginmedia I have a complaint regarding staff behaviour. Can someone help

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 44 minutes ago from Stevenage District, England

  Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated

• 
  ✨kate✨ (@ushererofsouls) reported 48 minutes ago from Harlington, England

  @virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!

• 
  🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported 51 minutes ago from Luton, England

  @virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 51 minutes ago from Hemel Hempstead, England

  @virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!

• 
  Graeme Puttock (@GraemePuttock) reported 57 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Riedlinger (@nickried) reported 5 minutes ago

  @virginmedia is there a way to renew my service without spending 3 hours on a Web chat and 2 and a half hours on phone calls because the price and content of my product keeps being changed by your various agents?

• 
  Liam Simpson (@Liamjsimpson97) reported 7 minutes ago

  @virginmedia Just DM’d but don’t bother replying if you have no power to impact anything and are just going to give me a customer service response.

• 
  Anthony Beds 🇬🇩 (@AnthonyBeds) reported 7 minutes ago

  @virginmedia let me get this straight you have a chat bot that never works just sends you in loops also cannot contact a human agent, need to change V6 boxes to V60 but impossible because virgin media is uncontactable

• 
  Laura Vince (@lauravince1) reported 8 minutes ago

  @VirginMediaIE upgraded mobile as im a existing customer but have been sent a new number and sim card for the phone. Will my existing virgin media sim not work?

• 
  Coops (@dancooper05) reported 11 minutes ago

  @virginmedia I need to raise an urgent complaint regarding a door to door seller. I’ve been on hold for an hour & DM not answered. Can I get an email address or contact number please?

• 
  GrAnd944 (@GAnd944) reported 12 minutes ago

  @virginmedia Status update now trying to blame my kit again when you've already acknowledged there's a problem locally over the phone. No updates or tracking for the issue. Can't work *or* relax atm without. Please provide an actual update.

• 
  🌸Anne-Marie🌸 (@Anne_Marie_2) reported 17 minutes ago

  @SkyNews He’s the equivalent of Virgin Media Customer Services, he’s going to have to be ousted out unceremoniously, lanced like a growth only to be replaced by another globalist traitor

• 
  June Tobin (@junie1954) reported 18 minutes ago

  @virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years

• 
  Josh (@6HLJ_) reported 23 minutes ago

  Hi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo

• 
  Andy (@AndyRunningman) reported 24 minutes ago

  @virginmedia how long is the wait for customer services. Been on hold for 30mins. Have a problem with my tv box. Non of the diagnostics works. Been like it for weeks. Loosing the will to live trying to fix it!