Virgin Media outages and service status in Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jun 17, 9:23 AM GMT+1.
- Internet (50%)
- TV (26%)
- E-mail (8%)
- Wi-fi (8%)
- Phone (5%)
- Total Blackout (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hatfield, Luton, Dunstable, Letchworth Garden City, Stevenage, Welwyn, Waltham Cross, St Albans, Hertford, Hitchin, Hemel Hempstead, Flitwick, Hoddesdon, Ware, and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield
|
Internet | 1 day ago |
|
Luton
|
Total Blackout | 2 days ago |
|
Dunstable
|
2 days ago | |
|
Letchworth Garden City
|
Internet | 3 days ago |
|
Stevenage
|
Internet | 3 days ago |
|
Welwyn
|
Internet | 4 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia No there is no outage. My bband has been broken/slow for months
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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shaun Murray (@shaunpmurray49) reported from St Albans, England@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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PCPresenter (@PcPresenter) reported from Hemel Hempstead, England@virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??
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Jesse Bryce (@jesseb4me) reported from Luton, England@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Alistair 🏴☠️ Burns (@gashead) reported from Hatfield, EnglandUsed to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
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PAT WEBB (@nan2thou) reported from Enfield Lock, EnglandWhen will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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ian (@bunchyno2) reported from Enfield Lock, England@virginmedia I have a complaint regarding staff behaviour. Can someone help
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, EnglandVirgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII
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Debbs Durston (@DEDNaive) reported from Enfield Lock, England@virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!
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Sian Milner (@sianhelena_m) reported from Hitchin, England@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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🆎 (@_Brady1_) reported from London Colney, England@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia No advice at all as to what the issue is. Still not fixed.
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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✨kate✨ (@ushererofsouls) reported from Harlington, England@virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.
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Rebecca Dundon (@Rebeccadundon1) reported from St Albans, EnglandHey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Morris (@danny_9_morris) reported@virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is
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Arron Clinkscales (@Clinkyboy67) reported@virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia
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Peter john (@elantn5) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Robert Elliot (@RobElliot266) reported@virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.
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Richard Newell (@Solid_S_Boss) reported@virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down
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luke (@Burns12L) reported@brownbill_scott @virginmedia Same lad been down for like 2 hours now
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Mark Skid (@YeshuaFoxtrot) reporteddoes anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔
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Charlotte 🦄🧚♀️ (@char_bone) reported@DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.
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andrea crosby (@andreac14064810) reported@virginmedia And yet two days later the email I was promised has not arrived I’m not surprised it’s your usual poor service take money from customers but very little help
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Robert de Bruin (@RdeB1973) reported@virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.