Virgin Media outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, Welwyn Garden City, Dunstable, Stevenage, Hertford, St Albans, Waltham Cross, Letchworth Garden City, Hemel Hempstead, Hitchin, Welwyn, and Potters Bar.

City	Problem Type	Report Time
Luton	Wi-fi	4 days ago
Welwyn Garden City	Wi-fi	5 days ago
Luton	Internet	5 days ago
Dunstable	Internet	5 days ago
Luton	Internet	5 days ago
Luton	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Niro Knox (@niroknox) reported 6 minutes ago from Potters Bar, England

  @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

• 
  Jenny_Edwards CBE (@Jenny_Edwards) reported 16 minutes ago from Enfield Lock, England

  @virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue

• 
  Jason Flynn 💙 (@jasondflynn) reported 18 minutes ago from Letchworth Garden City, England

  @virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?

• 
  Jason Flynn 💙 (@jasondflynn) reported 19 minutes ago from Letchworth Garden City, England

  @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

• 
  Lynn Beattie (@MrsMummypennyUK) reported 20 minutes ago from Knebworth, England

  @virginmedia No outages. Just issues with my line. There has been for 2 months.

• 
  Big E (@lutonmagoo) reported 22 minutes ago from Caddington, England

  @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

• 
  Seemtab Ahmed (@ahmed_knp) reported 22 minutes ago from Luton, England

  @virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?

• 
  Paul Swain (@PaulswainDJ) reported 23 minutes ago from Kings Langley, England

  @virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!

• 
  Chanders (@chanderson76) reported 25 minutes ago from Stevenage District, England

  @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 28 minutes ago from Datchworth, England

  @virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV

• 
  Jason Flynn 💙 (@jasondflynn) reported 30 minutes ago from Letchworth Garden City, England

  @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

• 
  Carlo (@Pegnarista) reported 42 minutes ago from Stanstead Abbotts, England

  @virginmedia No advice at all as to what the issue is. Still not fixed.

• 
  Maz 💙 (@marionmurray13) reported 45 minutes ago from Enfield Lock, England

  @virginmedia You choose NOW to bring down my services 😡😡😡😡

• 
  Jason Flynn 💙 (@jasondflynn) reported 48 minutes ago from Letchworth Garden City, England

  @StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.

• 
  Big E (@lutonmagoo) reported 49 minutes ago from Caddington, England

  @virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave

• 
  Ella A Cutler (@angelstorm13) reported 52 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

• 
  Michal Siewniak (@MSiewniak) reported 55 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  🆎 (@_Brady1_) reported 57 minutes ago from London Colney, England

  @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

• 
  Debbs Durston (@DEDNaive) reported 58 minutes ago from Enfield Lock, England

  @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

• 
  Graeme Puttock (@GraemePuttock) reported 59 minutes ago from Enfield Lock, England

  @virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gauci Reports (@GauciReports) reported 5 minutes ago

  @LPXIOP This isn’t anything new tbh. The two copper networks are basically BT & Virgin Media. They’ve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.

• 
  sarah (@Mears1Sarah) reported 6 minutes ago

  @DAZNBoxing Not working in @virginmedia

• 
  Lee Harris (@LeeHarris) reported 6 minutes ago

  Hey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!

• 
  dEBT shredder (@andybearz) reported 8 minutes ago

  @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

• 
  Robert Grace (@Beastial_Maggot) reported 12 minutes ago

  @virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……

• 
  maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported 14 minutes ago

  I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

• 
  Magnolia’s Art (@Magnoli23215778) reported 15 minutes ago

  @elldivino @virginmedia ****!

• 
  UK veteran (@irishguard1998) reported 18 minutes ago

  @Magnoli23215778 @virginmedia They are terrible I left them years ago

• 
  Chris Tindall (@chewytheleftie) reported 19 minutes ago

  @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them

• 
  Robert Grieve (@robert_grieve) reported 21 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺