Virgin Media Outage Report in Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Radlett, Hemel Hempstead, Dunstable, Stevenage, Luton, Ware, Waltham Cross, St Albans, Letchworth Garden City, Welwyn Garden City, Hoddesdon, Flitwick and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Dunstable |
Internet | |
| Stevenage |
Wi-fi | |
| Radlett |
Internet | |
| Radlett |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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Lee Gildersleve
(@lotfredjanlee) reported
from
Watton at Stone, England
@virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
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Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia Via email and even I called the customer service also 😞
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.
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M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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Hollie O'Connor
(@Holliejoanne23) reported
from
Stevenage District, England
Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Moore
(@Kitmankev) reported
Hi @virginmedia I am now into the 4th hour on a webchat with yourselves re a problem accessing my emails - is this really acceptable
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Rich Kearns
(@OrphanKidKearns) reported
@virginmedia any update on the outage in the Chatham/Medway area? There have been no updates on the website for hours
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RGA 🇩🇲
(@ColihautLegend) reported
@virginmedia truly shocking broadband service. Then ring up to have it sorted only to be told that I can get a booster but that will be at a cost!?! Really?!
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Flying Monkey Boy 💙
(@flyingmonkeyboy) reported
@virginmedia Only thing that's changed is the free upgrade using the Volt as I'm also an O2 customer so I took the free upgrade
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•
(@itsSimplySadya) reported
@virginmedia I called re internet issues and she said there was nothing she could do. I said if I could get given the latest hub which she said didn’t exist when that was not true to then I asked to speak to her supervisor and she hung the phone up on me. This is unacceptable and absurd
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Duncan Lunan
(@DuncanALunan) reported
@virginmedia I am tired of phoning and texting you. You sent me a text a few weeks ago saying my pay as you go service was ending and please set something else up so I did. I did not get my new phone or credit agreement for signing.
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Rich Kearns
(@OrphanKidKearns) reported
@virginmedia Yes there are and as per my message there have been no updates for hours on the service status link. My reason for contacting you on this channel was to see if you could provide a further update to this
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playpet
(@playpet1) reported
@virginmedia I have hard wired to.. but you know that because you ask me every time you write to me under the pretence of help, but you don’t me it doesn’t happen enough so I said every time it happens then I will write about it on your timeline, I’m running out of your posts now
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Duncan Lunan
(@DuncanALunan) reported
@virginmedia If you have to cancel it then please do - Order ID:100001490846849 Date:Saturday 16th October, 2021 - and re-order it for me.
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FIREPOWER
(@FIREPOWER_SFV) reported
@EastwoodInnit @EnderWalker_ Virgin media? I’m actually curious what you can actually suggest to fix jitter issues (aside from switching to wired over WiFi) I diddnt think that was actually even possible to “fix”