Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Dunstable, Shefford, Milton Keynes, Henlow, Hitchin, Leighton Buzzard, Flitwick and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| St Albans |
Internet | |
| St Albans |
Wi-fi | |
| Dunstable |
Wi-fi | |
| Shefford |
Internet | |
| Shefford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
-
Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
-
Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
-
Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
-
Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
-
Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
-
Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
-
Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
-
Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
-
Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
-
lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
-
Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
-
Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
-
Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
-
Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
-
Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
-
Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
-
Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
-
Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
-
lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
-
Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Murphy
(@MurphyOfMercia) reported
@virginmedia "Please do check back later" for a service I pay for 24/7/365.
-
qqqqqq
(@pauloLondinium) reported
Hello @virginmedia, I’ve been trying to cancel for days because my father is moving into care - but you won’t respond. Anything you can do before I go to Which, You and Yours and other consumer champions
-
Vinny Hanratty
(@vincehanratty) reported
@virginmedia Yes , it did say there was an issue, now it doesn’t. This is a problem we had for 4 years 2 years ago , it took 4 years for you to fix it , now it’s happening again. It’s usually an engineer has been out to ‘solve’ another customer issue & redirected the issue so we get problem
-
Ann Elliott 💙
(@annelliott2017) reported
@virginmedia Are you actually kidding me on? Your whatsapp response is from a chat bot. How will that resolve this issue? Or do you just want me to shut up? That's not going to happen
-
Andrew Monk
(@AndrewJMonk) reported
@virginmedia That's not entirely true John... my contract ended in July, unbeknownst to me, and my weekly fee jumped from £44 to £62. Nothing like @CooperativeBank who's home insurance renewal went down this year. Head and shoulders above there guys, well done.
-
Bittershurn
(@bittershurn) reported
@virginmedia trying to book an appointment for an engineer to fix WiFi broadband again. Why have you made it so difficult? Every trail leads to a dribbling automated Bot. Useless.
-
Ben
(@BenjamienSm) reported
@virginmedia I am struggling with extremely slow upload speeds since yesterday. Whenever I upload (which I do for work) it causes the entire connection te become unstable. The service status says there is am issue in my postcode but no indication of when this will be fixed.
-
Terrie
(@1001pieces) reported
@virginmedia No issues according to that site. Callers hear it ringing but doesn't ring my end. Came out about 3 weeks ago. Will WA to get package removed. Contacting you via the help on your website is impossible.
-
Lee
(@Le_Sharp) reported
@virginmedia 40 minutes on the phone and your tech support can’t help. They are sending an engineer but the appointment has changed between the call and the confirmation text. Your website is useless and your online chat is a lie. How do I complain?
-
The Fat Dude
(@TheFatDudeUK) reported
@virginmedia Not sure why ur being rude no email has this been going on 4 even,