Virgin Media

Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

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The latest reports from users having issues in Dunstable come from postal codes LU5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunstable, Central Bedfordshire, England 12/03/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dunstable, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, Milton Keynes, St Albans, Dunstable, Hemel Hempstead, Shefford, Hitchin and Flitwick.

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City Problem Type Report Time
United KingdomLuton E-mail
United KingdomMilton Keynes Internet
United KingdomSt Albans Total Blackout
United KingdomSt Albans Total Blackout
United KingdomSt Albans Total Blackout
United KingdomSt Albans Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • Pensar_Mark Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.

  • NikLane7 Nik Lane (@NikLane7) reported from Hertfordshire, England

    @TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse

  • johnvasili1 VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail

  • CazDigital1 Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia I’ve already done that. It says no known issues.

  • domoriley Dom O'Riley (@domoriley) reported from Milton Keynes, England

    @virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business

  • johnvasili1 VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Again why send me a bill when I'm no longer a customer

  • brookersx5 amanda brooker (@brookersx5) reported from Hemel Hempstead, England

    @virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig

  • CazDigital1 Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?

  • EnriqueGuadiz Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

  • CazDigital1 Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia Completely down

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from London Colney, England

    @virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution

  • pjay_100 Pjay100 (@pjay_100) reported from Luton, England

    I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now

  • Pensar_Mark Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail

  • ERS_SteveG SteveG@ERS (@ERS_SteveG) reported from Toddington, England

    @skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia

  • SteveDunn09 Steve Dunn (@SteveDunn09) reported from Harpenden, England

    @virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless

  • Chakradan SUJIT KUMAR DAS (@Chakradan) reported from London Colney, England

    @virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • brettclaxton Brett Claxmas ❄️ (@brettclaxton) reported

    @virginmedia I did call. It didn't resolve anything and when I was told I'd get a call back to discuss things further from management I just didn't get a call back. When I asked the text service to call me they told me that's not something they do.

  • MistyStorm152 Jacqui C (@MistyStorm152) reported

    I am writing this on behalf of my mum. She has been trying for the last 6 weeks to get through to @virginmedia customer service. Phone calls and emails. Its shocking, she now thinking of leaving them and the problem could be sorted easily. Very very bad customer service!!

  • DeliaLockey Delia Lockey (@DeliaLockey) reported

    @virginmedia I just want my WiFi to work!! The problems are endless and I am left with no WiFi almost once a week

  • FamousRob FamousRob (@FamousRob) reported

    @Slightly_Random This sucks @virginmedia

  • lindabarlow101 Linda Barlow (@lindabarlow101) reported

    @virginmedia / network connectivity issues in OL16 area - again. Rang to be told only option was to send a new V6 box. Really???

  • bexx1991 Bexx (@bexx1991) reported

    @virginmedia IF YOU VALUE YOUR TIME AND MONEY DONT MOVE TO VIRGIN MEDIA!!! SHOCKING!!! No internet AGAIN!! And you can't even call them to sort it cos of Covid. Absolute waste of a service!

  • rosemariee_ Rosie Parsons 🎀👓 (@rosemariee_) reported

    Hi @virginmedia can you please put my internet speeds back up where they should be? Every few months you slow our WiFi down and start phoning to convince us to up our internet package, but I don’t need to, I just need you to put my internet speeds back where they should be :)

  • DeliaLockey Delia Lockey (@DeliaLockey) reported

    @virginmedia is honestly the worst WiFi. I can’t believe how much stress I am caused by this, it’s so frustrating to pay so much each month for so little!! The service is awful!

  • sdmillner Sam Millner (@sdmillner) reported

    @virginmedia Movers did at least try this time, but failed again, and have sent it off to IT. I cannot see why it’s impossible for me, in possession of virgin hardware (that’s registered to my account) connected to a working virgin cable, to receive the service I’m paying for

  • ElDiabloPancake Eldini (@ElDiabloPancake) reported

    @virginmedia Can someone help me please? I've spent 2.5 hours on the phone and got cut off 3 times. I just need some missing cables sent to me so i can get my equipment working!!!