Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, St Albans, Dunstable, Hemel Hempstead, Luton, Shefford, Hitchin and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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🌸 Emily Jayne 🌸
(@emily_jayne1233) reported
from
Luton, England
@virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?
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Paul Brennan
(@kahoona7) reported
from
Barton-le-Clay, England
@virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞
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Irma Ritu Arora
(@ritu2009) reported
from
Harpenden, England
@virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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Moyra Campbell
(@Moyraluton) reported
from
Luton, England
@virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,
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Ed
(@Ed_P0d) reported
from
Luton, England
@jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Phyllis Charles
(@flissaggie) reported
from
Luton, England
@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna MacBride (she/her)
(@anna_macbride) reported
@virginmedia I have raised a complaint on WhatsApp. We are still without Internet and its been over a week. Number is 055221249. This is costing me a lot of money
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jm
(@jmorse80) reported
so @virginmedia announce this funky new stream service, then make it impossible to find any details on their website, odd
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BigYin😜
(@badassscotsman) reported
@virginmedia @xHelsx but I assure you will and can terminate the call intentional you have done it all week to me and everyone else. So stop the bullshit @virginmedia lies lies
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Barrack O'Malley
(@BarrackOMalley) reported
@virginmedia truly WORST customer services ever. Absolutely no chance you can speak to anyone. Constant BOTs telling you how to resolve your problem.when it doesn’t help then you’re stuck in a queue for over 2 hours and eventually give up. No online chat feature. FN AWFUL
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elettra_a
(@elettra_a1) reported
Hey @virginmedia — our broadband (in London NW3) has been down for nearly a day! You were supposed to fix it by 4PM today, then 8PM — what is going on? We need it to work, and can’t reach your customer service.
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Bernie
(@Bernie55564766) reported
@virginmedia @xHelsx Lies, always hang up
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Helen Gatward
(@xHelsx) reported
@ElPix16 @virginmedia @richardbranson Exactly, they don't care that fraud has been committed and I now can't cancel the contract. Yhey just want the money to keep rolling in. Its very wrong
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mike hammonds
(@redham35) reported
@virginmedia I already have!!! & I will be contacting the ombudsman. I am sorry Virgin Media customer service is so crap & not fit for purpose.
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mike hammonds
(@redham35) reported
@virginmedia Your text service is utter crap. So because your customer service is so appallingly bad I now need to go through the hassle of sending you a recorded delivery letter at a cost to me. Pathetic way to treat long standing customers.
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Jamie White
(@JamieDavidWhite) reported
How does an internet provider **** up so bad that you have no internet or TV for over 24 hours? What's worse is that me and my mum were trying to call them to see what is happening, yet got no reply.. this is unacceptable. This is not the first issue I've had with Virgin Media.