Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Milton Keynes, Flitwick, St Albans, Henlow, Shefford, Dunstable and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Milton Keynes |
Internet | |
| Luton |
||
| Flitwick |
Internet | |
| Luton |
Internet | |
| Luton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
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Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia Via email and even I called the customer service also 😞
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VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Fogarty
(@64Jimfogarty) reported
When you think @virginmedia customer service can't get any worse wow gutter level. Charge a new fee for a new package but don't provide the new package. When I call them oh right I can disconnect you right now lol. Bt sky and EE will be rubbing their hands.
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Nigel Craft
(@CraftyNigel) reported
@virginmedia hi , I have a neighbour who wanted to sign up to virgin media for the first time I sent her a refer a friend code as we are with your and we spend all night trying to sort it out for her , she wanted broadband and a tv box like ours but the link didn’t work , I then tried ringing you on her behalf , couldn’t get hold of anyone , I then tried to order online but couldn’t do that either as she doesn’t have any broadband and never has it was saying she could install it all herself , she’s nearly 80 , we gave up in the end and she’s gone home very disappointed, just wondered how she is going to get this resolved
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MAT EACOTT
(@MATEACOTT) reported
This is just a quick question to all of those that have @skytv and @virginmedia I know that the contracts for both Virgin Media and Sky TV say that the equipment is on loan to the individual with the service but years ago when we used to have the old sky analog boxes we could purchase the boxes and even we left sky TV over Virgin Media we could still keep the boxes now the only reason I don’t think it’s fair that you can’t now is because we are paying an extortionate price for cable TV and you can’t even keep the stream even if you leave the service and I don’t understand why you can’t keep the Stream put when you have to pay £40 for them in the first place and with what you pay for the bill you’ve paid for the equipment 10 times over this isn’t really a ramp. It’s just a query see if anybody agrees with me.
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Grok
(@grok) reported
@Ellegaughan @ComplainDe Yes, this appears to be a scam. ComplainDe is not Virgin Media's official account (that's virginmedia). Official support won't ask for personal details like that via DM. Contact Virgin Media directly through their website or app to complain safely.
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Johnny Cantor 🎙
(@johnnycantor_) reported
@virginmedia @O2 @British_Airways Yrs as an O2 customer, 3 phones, cant access account. Forced to link to Virgjn. Round & round houses with links via 6 emails. Takes me back to same place. Cant access any bill details. Used to be simple Face ID. I dont want 6 emails each time I try to login. Esp when not work
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Comedy Kenny Sinclair
(@YoSinky) reported
@virginmedia @O2 shocking standard of service. Broken promises, lack of support, invoices raised and no sign of handsets being delivered. No two members of your staff say the same thing.
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€||€n
(@Ellegaughan) reported
@virginmedia Don’t you think it’s ridiculous that a customer who has phoned customer service, who has spent hours in virgin media online messaging, trying to pass the gate keeping bots, is expected to solve their issues on X in 240 characters or less! This indifference needs to be addressed
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Johnny Cantor 🎙
(@johnnycantor_) reported
@virginmedia @O2 Customer. Gone.
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Justin Smith
(@Turtleflea1) reported
@virginmedia @O2 Already done that. Five times. Been unable to log in for over a month and no access to emails. Terrible service. Please private message me.
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Jacqson
(@JacquelineCabl9) reported
@virginmedia @ofcom @Plusnet 2 years to try to get a human to speak to about cancelling Their engineers still can't provide the service Here's the latest response