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Virgin Media outages and service status in Dunstable, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Dunstable, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 7, 4:45 PM GMT+1.
  • 46% Internet (46%)
  • 23% Wi-fi (23%)
  • 12% Total Blackout (12%)
  • 8% E-mail (8%)
  • 8% TV (8%)
  • 4% Phone (4%)

The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Luton, Dunstable, Leighton Buzzard, Hemel Hempstead, Henlow, Hitchin, Flitwick, St Albans, and Shefford.

CityProblem TypeReport Time
Milton Keynes Internet 4 days ago
Luton Wi-fi 5 days ago
Luton Internet 5 days ago
Milton Keynes E-mail 5 days ago
Luton Wi-fi 5 days ago
Luton Wi-fi 5 days ago

Nearby cities with recent reports

Luton

6 recent signals

5 days ago
Milton Keynes

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • Rebeccadundon1
    Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

  • LisaYidetteWHL
    Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave

  • ERS_SteveG
    SteveG@ERS (@ERS_SteveG) reported from Toddington, England

    @skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia

  • GeoRog7
    Geo 🍍 (@GeoRog7) reported from Milton Keynes, England

    @virginmedia I agree they wont but if you see the loss i am getting of -82dbm from being 7 metres away surely a pod will expand coverage into that area with the poor signal strength? If i stand next door to the router i get my expected speeds - thanks

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

  • johnvasili1
    VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Again why send me a bill when I'm no longer a customer

  • ampthillweltond
    Derek Welton (@ampthillweltond) reported from Milton Keynes, England

    @virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

  • DawnHar90476836
    🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.

  • JB_CFFire
    John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.

  • LegitBoss69
    🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England

    @virginmedia Sent in a complaint already but no luck on getting my services sorted

  • Claydon8Tim
    tim (@Claydon8Tim) reported from Hitchin, England

    @virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere

  • TotallyFD
    Adam (@TotallyFD) reported from Kings Langley, England

    @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

  • jon_warburton
    Jon Warburton. (@jon_warburton) reported from London Colney, England

    You, an idiot: Darren Grimes Me, an intellectual: Virgin Media

  • LegitBoss69
    🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England

    @virginmedia Mixture of things . I don't even feel like a valued customer with you guys.

  • bazra1987
    Baz Twyman (@bazra1987) reported from Aylesbury Vale, England

    @virginmedia it says on your app the servers are down? Is this likely to last long

  • EnriqueGuadiz
    Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!

  • moffmark
    Mark (@moffmark) reported from Hertfordshire, England

    @virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm

  • Dan_lutonbear
    dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England

    @virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hartdj
    Danny (@hartdj) reported

    @virginmedia I am a new customer. Today I received home start kit. I have plugged in the router and it isn't connecting to the internet. I received a text message, saying 'due to a technical fault we can't activate your kit, contact us on live chat'.... can’t get through on chat.

  • ESK7RADIO
    ESK7RADIO (@ESK7RADIO) reported

    @virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .

  • Deb0rahKW
    Deborah (@Deb0rahKW) reported

    Tons of organisations where you want to speak to a human and can't find a phone number. Yet. Virgin media down. I just want to click a button to report and all I can find is a phone number.

  • Bloodrave1984
    Jim Harrigan (@Bloodrave1984) reported

    @virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode

  • junie1954
    June Tobin (@junie1954) reported

    @virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years

  • cycleprawn
    SFB-Mod (@cycleprawn) reported

    @1030pa @obbsie @virginmedia Pointless. They don’t give a ****

  • CameronScotece
    cameron scotece (@CameronScotece) reported

    @virginmedia why is the WiFi so poor around Nottingham area , getting 1mb download , not acceptable when paying £60 a month+

  • PC_ale
    Paul Caley (@PC_ale) reported

    @virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!

  • sjr23
    Sam (@sjr23) reported

    @virginmedia Useless. Moved house and sent self install kit. No socket. Fine. Help me then. Nope I’ve sat on hold three times for an hour so and then cut off and their chat bots also just keep cutting me off. I’m paying to be ignored for help a service that doesn’t work!

  • Donaldman34
    Alex Bellew (@Donaldman34) reported

    @virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this