Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Luton, Dunstable, St Albans, Hemel Hempstead, Shefford, Hitchin and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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iam_Phemmy_Nice® 👻
(@phemmynice) reported
from
London Colney, England
British media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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Simon Mead
(@minimonte) reported
from
Dunstable, England
@virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected
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ROB FARACE
(@REDROBB1967) reported
from
London Colney, England
@virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today
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Tallulah B
(@TallulahB4) reported
from
London Colney, England
@virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month
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DEBS WILD
(@debswild) reported
from
London Colney, England
@virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.
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Tim Kirkby
(@rebmit1) reported
from
Wendover, England
@virginmedia extremely dissatisfied, disappointed with the customer service I have recevied today. I have had repeated issues with My WiFi, mitliple phone calls, two engineers and I still have a poor service. Customer services said today they cannot help. Brilliant... #fuming
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Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services
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Ricky Clarke
(@rickyc_89) reported
from
Dunstable, England
@virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Skinny John
(@JLTFC) reported
from
Luton, England
@virginmedia To be fair got through after about 35 mins & they resolved my issue quickly & I was very happy with outcome, just a bit frustrated @ time because of hanging on phone for so long.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."
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amanda manning
(@scottsgirls25) reported
from
Hitchin, England
@virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡
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Ali B
(@AliB79) reported
from
Hertfordshire, England
@kitkatpeggy @virginmedia @susankmann Switch to 853 as a temporary solution.
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Mahdi Taghizadeh
(@mahdi) reported
from
London Colney, England
Can’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia television service not available no channels whatsoever error code (W02) #virginmedia
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Alex Grocott
(@AlexGrocott1) reported
from
Hitchin, England
@virginmedia been on hold in excess of an hour trying to talk to someone to assist with setting up my hub, this is disgraceful and already a poor start for a new customer #nothappy #shouldhavestuckwithsky
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Mark Golding
(@mcgolding1970) reported
from
St Albans, England
@Classicbritcom @virginmedia To get out of the contract. Even though I had been a customer for 5 years!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Smith
(@KatePinkSmith) reported
@virginmedia Your messaging service defaulted to me calling. Your service is the absolute pits. Your web forms are unintuitive. The whole experience is disgraceful. @MartinSLewis @MoneySavingExp
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Andy Evans
(@fade2dust) reported
@JiffyRugby @virginmedia I logged a complaint in November and they haven't responded appropriately and tried to close the complaint saying they were unable to reach me - in a pandemic - when I barely leave the house - and work from home!!! Disgusting treatment of customers.
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Char
(@charllou1) reported
@_kosang_ @virginmedia are ****
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Andy
(@aigato1988) reported
@virginmedia I love how your caller today promised to restore my faith in your company with my phone upgrade and it hasn't even been 12 hours before another issue! I think tomorrow I'm going to ring around other providers, long time customer tired of your poor service
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Ben
(@BenBelches) reported
@markymark8017 @virginmedia I cancelled a couple of weeks ago. Total time on the phone was well over two hours. First time the bloke hung up after I was on hold for an hour, second time the girl wasted 40 minutes with 'deals from my manager' etc. It's a nightmare, I'll never go back.
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Anna
(@a__hufflepuff) reported
@virginmedia any news about the internet in Woodford Green? It's been down since 11 am
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Kate Smith
(@KatePinkSmith) reported
@virginmedia My god even the complaint form isn’t intuitive. Is your aim to deter your customers from contacting you?! Guys this is beyond pitiful. @MartinSLewis @MoneySavingExp
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houldall1954 #FBPE 💙
(@houldall) reported
@virginmedia Guess what? I contacted your text service (with a screenshot of your tweet) and no response whatsoever. Maybe some of your depts need to actually speak to each other. I am hugely unimpressed.
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GitteC 💙
(@Gittesimon) reported
@virginmedia also the amount we pay seems to change from month to month and (seems to be random figures)Not the amount we have agreed on. We keep being told one thing, but nothing ever happens, just being filled with BS every single time, just the worst nonsense all the time!😡
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Maire Cubbin
(@memcalea_maire) reported
@virginmedia We are paying for M350 fibre broadband . Can you please let me know if you know what’s happening to cause so many problems . TiA