Virgin Media outages and service status in Dunstable, England

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Luton, Milton Keynes, St Albans, Shefford, Hemel Hempstead, Leighton Buzzard, Hitchin, Dunstable, Henlow, and Harpenden.

City	Problem Type	Report Time
Luton	Internet	4 days ago
Milton Keynes	Internet	4 days ago
St Albans	TV	4 days ago
Milton Keynes	Internet	5 days ago
Shefford	Wi-fi	5 days ago
Hemel Hempstead	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

• 
  Lisa Kathryn (@LisaKathryn5) reported 4 minutes ago from St Albans, England

  @virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise

• 
  Lisa Kathryn (@LisaKathryn5) reported 6 minutes ago from St Albans, England

  @virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?

• 
  Rebecca Dundon (@Rebeccadundon1) reported 6 minutes ago from St Albans, England

  Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please

• 
  tim (@Claydon8Tim) reported 7 minutes ago from Hitchin, England

  @virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere

• 
  Kefaloniaman23 (@KevinSaunders23) reported 17 minutes ago from Flitwick, England

  @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

• 
  Craig R 🇹🇩🌹 (@craigr98_2016) reported 20 minutes ago from London Colney, England

  @virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?

• 
  Robert Beahan 💙 (@bobster76) reported 27 minutes ago from Hertfordshire, England

  Hi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?

• 
  Mark (@moffmark) reported 28 minutes ago from Hertfordshire, England

  @virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm

• 
  🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported 32 minutes ago from Luton, England

  @virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider

• 
  Paul Swain (@PaulswainDJ) reported 33 minutes ago from Kings Langley, England

  @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

• 
  Jake Kirby (@848Jake) reported 34 minutes ago from Toddington, England

  @virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 45 minutes ago from Hemel Hempstead, England

  @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

• 
  Rav 🤓 (@smileyrav) reported 45 minutes ago from Hitchin, England

  @virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks

• 
  🦄 UnicornFarts641🦄 (@LegitBoss69) reported 48 minutes ago from Luton, England

  @virginmedia Sent in a complaint already but no luck on getting my services sorted

• 
  NannyDebbs (@NannyDebbs) reported 53 minutes ago from Hemel Hempstead, England

  @virginmedia HP2 TV and Website down from 11am fix time please

• 
  Big E (@lutonmagoo) reported 56 minutes ago from Caddington, England

  @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

• 
  ✨kate✨ (@ushererofsouls) reported 57 minutes ago from Harlington, England

  @virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!

• 
  I Make Stuff Up On Tw*tter (@sjdhatters) reported 57 minutes ago from Stoke Mandeville, England

  @virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 59 minutes ago from Hemel Hempstead, England

  @virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 59 minutes ago from Luton, England

  @virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola James (@nicolajames38) reported 3 minutes ago

  @virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England

• 
  Kelvin (@KelvinEHughes) reported 4 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.

• 
  Krystal🌹 (@KrystalEzinne) reported 5 minutes ago

  @virginmedia your team have cancelled an engineer appointment 5 times in a row?! Can you explain how you’re planning on fixing this issue 😬

• 
  Sana (@LadySs) reported 5 minutes ago

  @virginmedia service team have been truly abysmal in dealing with the situation involving a 91-year old lady who was out of contract. She was repeatedly told to check your emails unacceptable given her age and circumstances.The lack of compassion and understanding shown is bad

• 
  parody of a parody of a parody of nothing (@emnm69backup) reported 5 minutes ago

  Hey @virginmedia Why are there constant broadband issues in the fy4 area? Regular cut offs. At least half a dozen times so far this month. Contract to soon, so maybe time to switch if you can't provide a reliable service. Ps,your chat bot is also as useless as your broadband.

• 
  Joey C (@Joeurovision24) reported 7 minutes ago

  @danielarf21 I’m with you on Virgin Media not showing it anymore, really disappointing tbh as there was a fanbase for it. But willing to give this series a go, the trailer isn’t the worst. People saying it’s “Ai Slop” need to chill, unfortunately it’s gonna be the norm for a lot of shows

• 
  carys 🍊 (@syrachg) reported 9 minutes ago

  @virginmedia please can you help me - I can’t register for an account which means I can’t check bills

• 
  G (@gemgemmzzzz1) reported 10 minutes ago

  @virginmedia It’s been going on for weeks now and the completion date keeps getting pushed back meanwhile I have to deal with terrible internet connection

• 
  RichieRich (@richard81242885) reported 10 minutes ago

  Was say all day be fixed by 6pm now saying by 3pm tomorrow Says internet is working,guess what it’s not, Virgin you are truly 💩! Within the last week I’ve had 3 days with full service @virginmedia ! Must do better C-

• 
  Gary Adams (@GazzaAdams) reported 11 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.