Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Luton, Henlow, Milton Keynes, Shefford, Dunstable, Hemel Hempstead and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Internet | |
| Luton |
Internet | |
| Henlow |
Wi-fi | |
| Milton Keynes |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Rachel Wiles
(@rachwiles) reported
from
Hertfordshire, England
@virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia not interested in a customer trying to upgrade them?
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Hazel Mulhare
(@hazelmulhare) reported
from
London Colney, England
@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia Yes did that - no issues - reset etc etc etc ....
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Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Williams
(@AlanW101203) reported
Over the last couple of weeks, you had lots of trouble with our @virginmedia not working on Wi-Fi. Their excuse is that we are fixing up new customers and it seems to be upsetting the system. I can only say the system can’t be any good in the first place. And needs replacing.
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Lisa Yung
(@LisaYung1) reported
@virginmedia So….just been told by your call centre that Virgin tv isn’t available from the address that is why we’re experiencing the issue….thats weird…only had it for 7yrs!
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steve meredith
(@merrydrift) reported
Virgin Media hideous customer service claim major broadband outage on my street but we are the only house affected. V claim it won’t be fixed until Feb 7 and refuse to let us speak to anyone senior, because they are lying.
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P M Hillman
(@PMH58) reported
@GSpellchecker @virginmedia The only way I ever got action from Virgin was a proper, paper typed stroppy letter sent recorded delivery addressed to the CEO. Beyond that they don't give a ****. And their twitter department could be sacked today with no detriment to the service. Completely useless.
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Aaron
(@AaronZahl) reported
@virginmedia No it’s a credit that’s been added to my account but not paid out. Seems like I’m never going to recieve it
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Jessica Addison
(@Jessiieekaa) reported
@virginmedia wifi has been down since yesterday, when I tested my connection on your website it said issue in the area (postcode EH6), just now it’s started saying it’s an issue with my hub and to book a technician, should I do this or is there actually still an issue in EH6?
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Gary Wishart⚫⚪
(@G_WLG_Wishart) reported
@virginmedia @virginhelp Do you mean reboot as in total reset? As many others in forums are saying they also have this issue?
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Rob Lewis 🇺🇦
(@RobBuzzard) reported
@virginmedia Hi. I urgently need to speak to a UK rep of VM to resolve a contract/subscription problem. Your call centre will/cannot help. Please DM for contact details. Thanks!
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Nia Campbell
(@NiaRCampbell) reported
@virginmedia Hiya. We had an engineer out last week, but it's still not working properly. Can we arrange to get a new router to see if that's the problem?
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Darkness Unleashed
(@Darkness_dead__) reported
@virginmedia The check server status on your website claims that the issue has been fixed as of 15.00 today, although the issue still persist. According to your 150 phone number, there's still intermittent issues with my broadband. Any help with what's going on would be appreciated.