1. Home
  2. Companies
  3. Virgin Media
  4. Dunstable, England
Virgin Media

Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Dunstable come from postal codes LU5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Henlow, Luton, Milton Keynes, Flitwick, St Albans, Shefford, Dunstable, and Hemel Hempstead.

CityProblem TypeReport Time
Henlow Wi-fi 12 hours ago
Luton Wi-fi 16 hours ago
Milton Keynes Internet 6 days ago
Luton Internet 8 days ago
Milton Keynes Internet 9 days ago
Luton E-mail 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • anna_j_banana
    Anna Goodger (@anna_j_banana) reported from Hemel Hempstead, England

    @virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!

  • Mattpsp
    Matthew SladePedrick (@Mattpsp) reported from Leighton Buzzard, England

    Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters

  • CraigFamilyBlog
    Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • clementlefert
    Lefert Clement 🇫🇷 (@clementlefert) reported from London Colney, England

    @virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.

  • barrystanbridge
    Barry Stanbridge (@barrystanbridge) reported from Leighton Buzzard, England

    So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please

  • REDROBB1967
    ROB FARACE (@REDROBB1967) reported from London Colney, England

    @virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today

  • Creativedecs
    Helen (@Creativedecs) reported from Dunstable, England

    @virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.

  • Thealiallen
    Aliallen (@Thealiallen) reported from Harlington, England

    @virginmedia Three days until you can fix my non existent WiFi and TV box... not good enough, I’ll be expecting a refund!

  • Bridgen2far
    Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE (@Bridgen2far) reported from Luton, England

    @virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.

  • benjamingardner
    Ben there done that (@benjamingardner) reported from Berkhamsted, England

    @virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.

  • CJTwo4
    Carl (@CJTwo4) reported from London Colney, England

    @virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look

  • Thealiallen
    Aliallen (@Thealiallen) reported from Harlington, England

    @virginmedia Still waiting for the new remote control and replacement box ordered 2 weeks ago........ AND the broadband upgrade requested following an engineer visit some months ago...... Customer service this is not!

  • flybymike
    Mike✈️ (@flybymike) reported from Luton, England

    @virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄

  • JCELT1
    James (@JCELT1) reported from Hertfordshire, England

    @virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.

  • CraigFamilyBlog
    Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    @virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now

  • JessLloydWright
    Jessica Lloyd-Wright (@JessLloydWright) reported from London Colney, England

    @virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area

  • matthew37172770
    matthew underwood (@matthew37172770) reported from Flitwick, England

    @virginmedia got sky sports with you be unable to watch on the iPad sky sports app. Can you help

  • rickyc_89
    Ricky Clarke (@rickyc_89) reported from Dunstable, England

    @virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼

  • unicawn
    wendb (@unicawn) reported from Luton, England

    @virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC

  • johnoenglish
    John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _asimrehman
    Asim Rehman 🇬🇧 (@_asimrehman) reported

    @virginmedia Internet is slow, getting 2-10MB downloads, reset router, any issues on your side, your website sayings nothing, but your automated system when calling technical support says intermittent issues in area, can you confirm?

  • HxDavidF
    David Ford (@HxDavidF) reported

    @virginmedia Well I tried to call them and the office is shut. I have emailed but that won’t be seen until tomorrow and then the works are already underway and we just have to deal with it. Just really poor all round.

  • iainlewisguitar
    Ginger Iain 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@iainlewisguitar) reported

    @virginmedia hi, any chance you can help exain why when I set up a new account this weekend, you linked our account with our next door neighbour, and then sent her an email with my bank account details in it? We just tried to sign up for broadband (ex customers returning btw)

  • jamiet72
    Jamie Foster (@jamiet72) reported

    @virginmedia The outage now says it is done but we have nothing. I'm really on the verge of asking you to come and collect this heap of rubbish.

  • umoney10
    umoney (@umoney10) reported

    @virginmedia #virginmedia hi, my WiFi’s has been down for nearly 48 hours it seems like it’s a universal problem right now in the uk, is there any way you can help me?

  • MissFayeRay
    FClay (@MissFayeRay) reported

    @virginmedia No, no update, said it was a complex issue so it was taking longer than usual, but no time estimate.

  • Sanjeeves29
    sanjay (@Sanjeeves29) reported

    @virginmedia I did try calling but yet again the offer was abysmal. It’s clear customer retention doesn’t matter.

  • doubltop
    Doubletop (@doubltop) reported

    @virginmedia just some feedback on your new remote and system……., it is absolutely awful. Struggle to navigate around the apps snd saved programmes etc. can I revert back the peanut remote and v6

  • MincheryFarmWeb
    MFW Gav (@MincheryFarmWeb) reported

    @virginmedia This complaint mentioned them closing the previous complaint without contacting me. They should not be closing it without specifically speaking to me.

  • MincheryFarmWeb
    MFW Gav (@MincheryFarmWeb) reported

    @virginmedia Repeated total loss of service over a number of weeks. Was I think a self-inflicted issue for VM following what seems to be a botched new cabinet install up the road.