Virgin Media

Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunstable, Central Bedfordshire, England 12/09/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunstable, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Hemel Hempstead, Dunstable, Milton Keynes, Shefford, Hitchin and Flitwick.

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City Problem Type Report Time
United KingdomLuton TV
United KingdomSt Albans Wi-fi
United KingdomHemel Hempstead Internet
United KingdomDunstable Phone
United KingdomLuton E-mail
United KingdomMilton Keynes Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Not for internet. It seems to work for a bit then I have to reset the router every few hours. Have there been network issues around central London today?

  • Ed_P0d Ed (@Ed_P0d) reported from Luton, England

    @jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.

  • symbol131 CLIVE HAWKINS (@symbol131) reported from Dunstable, England

    @virginmedia don’t touch this company they turned off the internet in the LU6 1DY area this morning saying they were doing essential work it would be back on at 3pm it’s now 9:30pm & still not working having to use mobile internet to post this the company are a bunch of liers

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @virginmedia need to look at this issue. Some won’t be so fortunate.

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    Thanks to FB,I got an email address for a guy at @virginmedia & after days spent tearing my hair out & lots of rude words emanating from my mouth, he's reduced my bill back down & credited my account with £50👊Good job I am wonder woman.Always me that has to sort this stuff out!

  • ruby_skudder05 Rubes (@ruby_skudder05) reported from Dunstable, England

    trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia No - these are generic tips, these aren’t going to help with more fundamental issues W/ network reliability. Wifi connection is fine. But the internet is unreliable and I’ve reset my router 4 times today. That has nothing to do with connectivity/speed.

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginhelp Virgin Media.FOUR DAYS now. They make you hang on forever then offer you a link to your mobile, and when you message on that as instructed, they never come back to you. Absolute disgrace. My bill has gone up by another 20 quid a month. I will NOT be paying £120 for this service!

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginmedia After FIVE DAYS, hours on the phone, messages via the link you sent me etc, I hearby give notice that I have now CANCELLED my direct debit. If you want payment this month and keep me as a customer after 14 years of payments, I suggest you contact me today!

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @virginmedia Although it’s fixed now you left me in a dangerous situation. I was unable to install new hub straight away. I needed help. Without warning my old hub had been closed by you without the new hub being installed. I rely on wifi for different area’s of illness....

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @KatherineG90 @virginmedia I am having this exact same problem! Five days now. Have you had any joy? I've cancelled my direct debit now. Maybe now they will call me 😡

  • SMCPT Scott McNicholas (@SMCPT) reported from Hemel Hempstead, England

    So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service

  • symbol131 CLIVE HAWKINS (@symbol131) reported from Dunstable, England

    @virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough

  • vinnyaliar VINNY ALIAR (@vinnyaliar) reported from Luton, England

    @virginmedia paid all this money for Anthony Joshua fight and the picture is terrible. More frozen and black screens than boxing

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @Raineyballs @virginmedia I'm going to if they don't get back to me. Shocking customer service 😡

  • salaura101 Susan Clarke (@salaura101) reported from Harpenden, England

    @virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @rookieyoung1 @virginmedia I did indeed Si. I swear I was so stressed. Then I read on this FB group, of loads of others having problems, and paying loads more than I do! Its unbelievably bad 😡

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginhelp as much help as @virginmedia ABSOLUTE DISGRACE 5 days trying to speak to someone, and no replies to the link you told me to contact you on! I can't even bloody get disconnected coz I can't get through!!!! AVOID AVOID AVOID ANYONE THINKING OF LEAVING SKY ETC !!!!!

  • janetteleaf1 Janette Leaf (@janetteleaf1) reported from Hertfordshire, England

    Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.

  • aphethean Aaron Phethean (@aphethean) reported from Berkhamsted, England

    Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thatgemmah Gemma (@thatgemmah) reported

    A bit unprofessional when @virginmedia say they're going to help then hang up. Absolute jokers and STILL we have issues with our internet a good month later. Just be upfront and say you can't be bothered to help - at least you'll be honest after a month of nonsense.

  • 89511014 . (@89511014) reported

    @virginmedia you literally are the worst company I have ever dealt with in my life!! I will never forget how bad your customer service is and wouldn’t recommend you to my worst enemy

  • alexgillespie_ A L E K S (@alexgillespie_) reported

    @virginmedia internet has been down for half an hour. Can you let me know when we can expect it to be back on as I have work deadlines and you want to increase our bill to £40 a month!

  • p_williamson Peter Williamson (@p_williamson) reported

    @virginmedia Wondering if text messages are also scamming? I have an engineer booked for the 25th but now saying not coming and will rearrange - I don’t want to pay for new service if not receiving it, hence the engineer being booked in the first place

  • xlisadawnx Lisa Dawn Waddington (@xlisadawnx) reported

    @virginmedia why does it take 4 hours and about 7 different people (still ongoing) to cancel our broadband??? Absolute joke. Worst customer service ever

  • DJ_Jamesie Jamesie (@DJ_Jamesie) reported

    @virginmedia cancel my account right this second. You have the worst customer service i have ever experienced. @richardbranson i hope you end up bankrupt

  • ihomecooking Indian Home Cooking (@ihomecooking) reported

    @virginmedia I have made number of calls to resolve my internet speed issues. Even signed up for a faster speed, but two weeks later still not received my new modem 4 or had my issues resolved. I have been passed from one dept to the next. Customer service has been a joke.

  • HannahCannock Hannah Cannock (@HannahCannock) reported

    @virginmedia please help. Most of road uses Virgin broadband but we’re all leaving as we’ve been waiting over a month for local repairs. Max upload of 2mbps and variable download affecting business and schooling. Fix promised by 10/2 but no progress. We need a fix now!

  • CarolinePerry71 Caroline (@CarolinePerry71) reported

    @virginmedia This ridiculous. She can't watch TV and I can't speak to a person to help her..

  • Osullivpjp Peter O'Sullivan (@Osullivpjp) reported

    @virginmedia changed contracts 231220 told to cheaper tariffs. They didn’t change billsovercharged £77 over 2 months. Legal misrepresentation Tried to complain. Tried to stop me doing it. Customer Services said they didn’t have a complaints dept to be put through too. Disgusted