Virgin Media outages and service status in Dunstable, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Dunstable, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (71%)
- Wi-fi (14%)
- TV (14%)
The latest reports from users having issues in Dunstable come from postal codes LU5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dunstable, England
The most recent Virgin Media outage reports came from the following cities: Henlow, Luton, Milton Keynes, Flitwick, St Albans, Shefford, Dunstable, and Hemel Hempstead.
| City | Problem Type | Report Time |
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Wi-fi | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 7 days ago |
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Internet | 10 days ago |
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Internet | 10 days ago |
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11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Donna Groom (@groom_donna) reported from St Albans, England@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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Mark (@NormskinutsMark) reported from Hitchin, England@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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Rory Herbert (@RHerbert95) reported from Dunstable, England@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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Daniel Pett (@DEJPett) reported from Aldbury, EnglandAny tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Jacqui harding (@Jacquiharding14) reported from Luton, England@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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Ovais Ahmed (@ov_ahmed) reported from Luton, EnglandI called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Nick Daniels (@goitsagch) reported from Luton, England@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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lewishamiltonprodigy (@lewishamprodigy) reported from Luton, England@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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lewishamiltonprodigy (@lewishamprodigy) reported from Luton, England@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Nick Daniels (@goitsagch) reported from Luton, England@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Kate Welling 🔶️🔶️🔶️ (@_M155Y_) reported from St Albans, England@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
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Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, EnglandReally wish sky did good broadband. The level of service from @virginmedia is shocking
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Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England@virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.
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Trussells butchers (@TrussellsB) reported from Hitchin, EnglandHad the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment
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noo noo (@nannynoonoo1) reported from Leighton Buzzard, England@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Alison Mitchell (@F_O_I_D) reported from Luton, EnglandVirgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Nick Daniels (@goitsagch) reported from Luton, England@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Nick Daniels (@goitsagch) reported from Luton, England@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Sophie Lonergan (@midnightmaggie) reported from Luton, England@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly (@kelly2_morris) reported@virginmedia Already have done, and it’s the same notification that’s always given: that it’s a complex issue and engineers are working to get it fixed, if it’s an ongoing issue then say it’s ongoing and let customers paying for these services know.
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Jo Graham (@JoMGraham) reported@virginmedia This is what we have been doing. For 5 days running I have received the same response, and a text saying someone will come round to do the work, but no one arrives. Could you please suggest something that will fix this?
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steven jackson (@Archtech_design) reported@virginmedia Orange light, but all of my devices Apple and Microsoft are ludicrously slow! To load your test page took 5-20 mins only to be told we can’t run a test right now!! Please read my other tweet!!
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Nacnan (@Nacnan1873) reported@virginmedia Down again 😡
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Keith Thomas💙 (@kthosain) reported@v8oholic @LuceoNonUro75 Virgin media offer better deals on packages. I have a landline and a TIVO box which I never use but it’s cheaper than just having my fast broadband
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Angela Canturk (@AngelaCanturk) reported@virginmedia no internet again today. Tried phoning and advisor wouldn’t help as main account holder not here. Explained he is abroad and can’t phone but advisor refused to help me. 12 years a customer of yours but no longer that’s it. Plenty of other companies
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Roger Watling (@2sticks66) reported@virginmedia Yes done both. My wife has the same phone and the same problem with the app
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Kelly (@kelly2_morris) reported@virginmedia After the roundabout way to get to speak to someone (and the incredibly long wait time) they apologised I was having issues and checked I’d rebooted etc as advised online. I’ve logged a complaint now over this. It’s simply not good enough.
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Yusuf (@Yusuf19071984) reported@virginmedia This is not something that can be settled by simply apologizing. we should fix the mistake you made as soon as possible and solve this problem. but instead, you add 1 more month by apologizing.
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Jon (MMAandMe) (@MMAandME) reported@virginmedia It days there is an intermittent signal issue in my area.