Virgin Media

Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunstable, Central Bedfordshire, England 12/08/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunstable, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Hemel Hempstead, Dunstable, Milton Keynes, Shefford, Hitchin and Flitwick.

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City Problem Type Report Time
United KingdomLuton TV
United KingdomSt Albans Wi-fi
United KingdomHemel Hempstead Internet
United KingdomDunstable Phone
United KingdomLuton E-mail
United KingdomMilton Keynes Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • moffmark Mark (@moffmark) reported from Hertfordshire, England

    @virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm

  • DawnHar90476836 🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.

  • jamescun James Cunningham (@jamescun) reported from London Colney, England

    @doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.

  • KevinSaunders23 Kefaloniaman23 (@KevinSaunders23) reported from Flitwick, England

    @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

  • jas9029 JAS 🇮🇳 🇬🇧 (@jas9029) reported from St Albans, England

    @virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!

  • JB_CFFire John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.

  • DawnHar90476836 🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive

  • DarylSThompson DarylSThompson (@DarylSThompson) reported from Harpenden, England

    @virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...

  • TimRead1971 Tim Read (@TimRead1971) reported from Hertfordshire, England

    @virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.

  • ampthillweltond Derek Welton (@ampthillweltond) reported from Milton Keynes, England

    @virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please

  • Bexxy1976 Auntie Bex ✨ (@Bexxy1976) reported from Milton Keynes, England

    @KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage

  • TotallyFD Adam (@TotallyFD) reported from Kings Langley, England

    @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

  • LisaKathryn5 Lisa Kathryn (@LisaKathryn5) reported from St Albans, England

    @virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Hemel Hempstead, England

    @virginmedia No. There never are. I've had issues with this since I'd had it installed.

  • DawnHar90476836 🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider

  • TriciaCaputo Patricia Rayney Ⓥ (@TriciaCaputo) reported from Luton, England

    @virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.

  • NannyDebbs NannyDebbs (@NannyDebbs) reported from Hemel Hempstead, England

    @virginmedia HP2 TV and Website down from 11am fix time please

  • DarylSThompson DarylSThompson (@DarylSThompson) reported from Harpenden, England

    @virginmedia no updates since 15:30 is really quite poor...

  • nicholasjemetta Nicholas Jemetta (@nicholasjemetta) reported from Hitchin, England

    @virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WAeonghus Wandering Aeonghus #Ididntvotefortheliar (@WAeonghus) reported

    @virginmedia my wife used to have O2 and she found it pretty poor. Even removing our seldom used landlines wouldn't save us a lot, or so we were informed by your sales assistant.

  • jamiecaines2 jamie caines (@jamiecaines2) reported

    @virginmedia why is your internet so bad 90 percent of the time in canford Heath area it’s a good job I’m with BT who’s internet is a lot better than yours.

  • carbon_robert chiari fighter (@carbon_robert) reported

    @virginmedia you send me a return package to return a never used hub 4 (was still in the box) but the bubble wrap doesn't seal up.. should I still use it?

  • Shann0nCasey Shannon Pulfrey (@Shann0nCasey) reported

    @pfclja @virginmedia Paul change provider. couldn’t access my account even tho info was correct. Called to cancel. Disconnect 6 times, fake crackling noise & pretend they can’t hear me. After having a go at them & telling them I know they do it on purpose, they finally cancelled

  • rev_clive BaldyRev (@rev_clive) reported

    @virginmedia more and more of my neighbours are reporting no internet in DN2 yet your phone helpline denies there is a problem. Can you help, please?

  • Butterfly_0145 Sarah (@Butterfly_0145) reported

    @virginmedia Hi, I've been trying to create an account for a while - I keep everytime I get the message 'You can't use that password. Please choose another', even though 'All requirements have been met'. Please could you Help

  • peejpat Peter-John Paterson (@peejpat) reported

    @virginmedia Yes when I click to make a payment or when I try and update my direct debit details, I get a Oops something is broken error on your website. I’ve tried multiple devices and doesn’t work

  • MangoSheikhh MangoSheikh (@MangoSheikhh) reported

    @virginmedia I had other questions regarding my account too - but the agent just ended the conversation without giving me a second to type it out. Do you have a one question only policy? You need to train your staff better. I work in customer service too, absolute BS!!!

  • _emycatmuir Emily (@_emycatmuir) reported

    @virginmedia PLEASE HELP: my Virgin Media account appears to not exist, despite the fact that I am paying a monthly contract to use your wifi. Whenever I try to “register”, it says you’re sorry to see me go. Your customer helpline doesn’t have an option to ask for help for this.

  • rev_clive BaldyRev (@rev_clive) reported

    @virginmedia @TheRealAMcKay Customer services deny that there is a broader issue and suggest it is inside the home. But there are loads of us with the same problem.