Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hemel Hempstead, Henlow, St Albans, Dunstable, Shefford, Milton Keynes, Hitchin, Leighton Buzzard and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Hemel Hempstead |
Internet | |
| Henlow |
Total Blackout | |
| Luton |
Total Blackout | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??
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Moyra Campbell
(@Moyraluton) reported
from
Luton, England
@virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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🌸 Emily Jayne 🌸
(@emily_jayne1233) reported
from
Luton, England
@virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?
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Phyllis Charles
(@flissaggie) reported
from
Luton, England
@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
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Paul Brennan
(@kahoona7) reported
from
Barton-le-Clay, England
@virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Irma Ritu Arora
(@ritu2009) reported
from
Harpenden, England
@virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for
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Ed
(@Ed_P0d) reported
from
Luton, England
@jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Rollings
(@Chris__Rollings) reported
@JVickeryUK @virginmedia I see the status changed now to acknowledge a problem. Why is there nowhere on your site to register problems without having to come on twitter.
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Michael Edmonston
(@MichaelEdmonst4) reported
@virginmedia Do you have an email address for billing issues for former customers from 6 months ago? A call from an advisor was expected yesterday but didn't materialise
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Christine
(@Christi39014492) reported
@mitchec1 @SkyUK @virginmedia Good luck 🤞 VM Customer service appalling over past 6 mths. Loyal customer 20 yrs plus.
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It was all a Dream
(@_Two_Up_Top_) reported
@virginmedia hey your website states that it's quicker to use the online chat facility, how come it's taken almost 3 hours and I'm still waiting for customer retentions?
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Mark McFadden
(@markmcfad7) reported
@virginmedia The number keeps repeating the same questions I've answered and doesn't put me through to speak to anyone. I'm not call again to wait over 30 minutes for someone to cut me off as they don't want to deal with the problem
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Chris Rollings
(@Chris__Rollings) reported
@virginmedia It does now, but it took an hour to change. Why is there nowhere to report a problem on your website. You can do the status check but that just sends you around in a loop and doesn't actually log a problem.
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James Vickery
(@JVickeryUK) reported
@virginmedia Not the greatest first impression I must say - left Virgin a decade ago due to issues like this, thought they may have been ironed out by now...
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🌹🔥Scouse Crank🔥🌹
(@ThatScouseCrank) reported
THAT is what happens when private companies are allowed to operate as they please with no real recourse for the customer. Hours of my life wasted over problems that aren't of a making for which no one will accept blame. @bt_uk @VodafoneUK @virginmedia each as toxic as the last.
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Cino
(@askinc27) reported
@virginmedia My internet has been down since yesterday. I called yesterday and was told to wait for 5 working days for a new hub. This is not acceptable. I am working from home and unable to as there is no internet. I'm a contractor, i don't get paid if i don't work
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Jamie Greenley
(@jamiegreenley) reported
@virginmedia @Aaronwillis7 Well his wifi is shyt, Maybe fixing his wifi what the frig else doesn’t he want help with