Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, Luton, Dunstable, Leighton Buzzard, Flitwick, St Albans, Milton Keynes and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Phone | |
| Luton |
Wi-fi | |
| Dunstable |
Phone | |
| Leighton Buzzard |
Internet | |
| Flitwick |
Internet | |
| Flitwick |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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Tony
(@tony_cop) reported
from
Ampthill, England
@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
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Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Captain Hindsight
(@dodger0703) reported
@virginmedia Spoke to people on the phone for the past 2 days and am no further on, if i can find a good deal on tv and broadband elsewhere i will be leaving them too. It will be £200 a month loss for yourselves but customer service is not what it once was IMO
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PeacenLove
(@peacefactor82) reported
@virginmedia Done that already they can not help. I’m starting to think you offering this is a scam for press. Why publish an offer I can not have as a vulnerable customer. I need help to access this service you have on offer. Please help or I will have to notify Ofcom.
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PeacenLove
(@peacefactor82) reported
@virginmedia Yes and yes! Please help. I’ve had about 5 bounce back emails and I’ve called to confirm all my details are correct. Everyone I’ve spoke to said they can’t help and can’t pass me to the team…even your sales team said this. What is going on?
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Kayani
(@kayani0) reported
@CatrionaShearer @virginmedia £130 per month...??!!?? Christ I would expect super speed wifi service for that price every month....
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Andy
(@toastmcsavage) reported
Contract for @virginmedia is up at the start of next month. Been offered to stay on the same package but paying nearly double??? But if I'm a new customer I can get treble the deal I'm on now for a fiver more??? Cost of living is becoming too much already without this
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dammalisse
(@dammalisse) reported
@virginmedia We have been experiensing this issue for 6 days now, as a result we can't use video calls with zoom, meet, etc. Workikg from home is almost impossible. WE NEED TO HAVE THIS FIXED ASAP PLEASE.
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Jas
(@jkasuncion_) reported
@AmyRemilia @virginmedia Can you guys hurry UP and fix this asap please. Respectfully
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Michael (Burt)
(@MichaelOBurt) reported
@virginmedia Hello, I've just received a new virgin box and it keeps flickering to a black screen intermittently sence I've used it. I've checked all the connections, and all seem good. Could you help me fault find this?
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Chris Brooke 😷 wear a mask 🇺🇦
(@TWRHQ) reported
@virginmedia You know exactly what's going on with how your staff are misrep-ing & mis-selling VOLT, so please don't play dumb. An Ofcom complaint has now been logged & I'm encouraging everyone scammed by this to log an official complaint also.
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Michael Knight
(@michaelmknight) reported
@virginmedia Hello! You raise prices and then 3 faults in a week. No Internet since 12:05 pm today, WA9 area. You lost a customer today. I'm sick and tired of raising prices, bad service and old canned responses. #virginmedia #bad #terrible