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Virgin Media outages and service status in Dunstable, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Dunstable, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 7, 4:45 PM GMT+1.
  • 48% Internet (48%)
  • 22% Wi-fi (22%)
  • 11% Total Blackout (11%)
  • 7% E-mail (7%)
  • 7% TV (7%)
  • 4% Phone (4%)

The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 10: Problems at Virgin Media

Virgin Media is having issues since 04:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Luton, Dunstable, Leighton Buzzard, Hemel Hempstead, Henlow, Hitchin, Flitwick, St Albans, and Shefford.

CityProblem TypeReport Time
Milton Keynes Internet 3 days ago
Luton Wi-fi 4 days ago
Luton Internet 4 days ago
Milton Keynes E-mail 4 days ago
Luton Wi-fi 4 days ago
Luton Wi-fi 4 days ago

Nearby cities with recent reports

Luton

6 recent signals

4 days ago
Milton Keynes

2 recent signals

3 days ago
Leighton Buzzard

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • portishair
    Ken Williams (@portishair) reported from Hertfordshire, England

    @virginmedia the sky sports picture quality is unusually poor today.

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!

  • TriciaCaputo
    Patricia Rayney Ⓥ (@TriciaCaputo) reported from Luton, England

    @virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.

  • DarylSThompson
    DarylSThompson (@DarylSThompson) reported from Harpenden, England

    @virginmedia no updates since 15:30 is really quite poor...

  • johnvasili1
    VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Again why send me a bill when I'm no longer a customer

  • Pensar_Mark
    Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.

  • SteveDunn09
    Steve Dunn (@SteveDunn09) reported from Harpenden, England

    @virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Yes I don’t know how many times it’s just a red light it’s not working.

  • vision_e_media
    Vision Elite Media (@vision_e_media) reported from Hertfordshire, England

    @virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?

  • GeoRog7
    Geo 🍍 (@GeoRog7) reported from Milton Keynes, England

    @virginmedia I agree they wont but if you see the loss i am getting of -82dbm from being 7 metres away surely a pod will expand coverage into that area with the poor signal strength? If i stand next door to the router i get my expected speeds - thanks

  • bodhititus2019
    Chris 53 (@bodhititus2019) reported from Aylesbury Vale, England

    Oooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill

  • xArtik
    RVNS Artik - Marcos (@xArtik) reported from Milton Keynes, England

    @DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

  • NLFG
    Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England

    @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business

  • TimRead1971
    Tim Read (@TimRead1971) reported from Hertfordshire, England

    @virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave

  • luciddreamphoto
    Lucid Dream Pictures (@luciddreamphoto) reported from Hitchin, England

    @virginmedia No known issues on everything (broadband tv & phone)

  • DawnHar90476836
    🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • crispinlewis
    Chip Lewis (@crispinlewis) reported

    @katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!

  • CarlyBoo78
    *carly* RN DN (@CarlyBoo78) reported

    @virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!

  • Mrhalfandhalf8
    Samuel Pierce (@Mrhalfandhalf8) reported

    @virginmedia hi virgin now a other problem since my Internet went down when I reported it the advisor said they should put 15 pound credit on my bill hasn't happen as it was down for that long.

  • Itslimiiited
    Limited (@Itslimiiited) reported

    @virginmedia What's the point in paying for a service, when its ****!

  • SullivanSK
    Stephen Sullivan (@SullivanSK) reported

    @virginmedia Well over 2.5 hours on hold regarding a total loss of service and no responses to DMs. Live chat also seems to be disabled on the app. Really shocking customer service. Can you tell me how much longer I should expect to be on hold? Or have someone reach out?

  • junie1954
    June Tobin (@junie1954) reported

    @virginmedia customer service is awful. Cannot find an easy way to contact you. Please would someone resolve this issue for us.

  • HammondMilly
    Melitha Hammond (@HammondMilly) reported

    @virginmedia I’m trying desperately hard to keep my child safe online. He has SEN and has spent £300 in over 18 websites since he was 13. I used essential security to lock these from my router however it hasn’t worked for months. Feel really let down!

  • JohnKingscott
    John Kingscott (@JohnKingscott) reported

    @virginmedia is your broadband status checker not working? Doesn't seem to be here...

  • samr_1986
    Sam Reynolds (@samr_1986) reported

    @virginmedia I joined in Dec 2025 at £23.99 a month and my broadband price has already increased in April 2026 after only a few months. I’m really disappointed with how quickly the advertised price changed. Can someone review my account and help with a better deal please?

  • dancooper05
    Coops (@dancooper05) reported

    @virginmedia I need to raise an urgent complaint regarding a door to door seller. I’ve been on hold for an hour & DM not answered. Can I get an email address or contact number please?