Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Luton, Henlow, Milton Keynes, Shefford, Dunstable, Hemel Hempstead and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Internet | |
| Luton |
Internet | |
| Henlow |
Wi-fi | |
| Milton Keynes |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Although it’s fixed now you left me in a dangerous situation. I was unable to install new hub straight away. I needed help. Without warning my old hub had been closed by you without the new hub being installed. I rely on wifi for different area’s of illness....
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service
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Hazel Mulhare
(@hazelmulhare) reported
from
London Colney, England
@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia not interested in a customer trying to upgrade them?
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Rachel Wiles
(@rachwiles) reported
from
Hertfordshire, England
@virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia Yes did that - no issues - reset etc etc etc ....
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia need to look at this issue. Some won’t be so fortunate.
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ben white fan account
(@1GoldPLTrophy) reported
@virginmedia I've been trying for 2 weeks to have an issue resolved with yourselves and ive now been cut off twice on the phone - can someone please just help regarding a complaint
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FIT BY NATURE
(@FitbyNature2) reported
@virginmedia Cancelled last night via telephone, recd an email from VM to say your engineer will be out shortly to fix the problem! They did not cancel account. Husband phoned up again, still no cancellation confirmation email from VM which I believe is a legal requirement a/c 706387003
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Mark Houston
(@MarkHouston_64) reported
@virginmedia They were all sent through the web form - I have now been applied a £5 credit but had zero acknowledgment of the issue and it has happened once again for the third month running that we have been charged double. This is so crazy that it hasn’t been sorted yet.
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Tim Hyson
(@timhyson) reported
from
Bromley, England
@virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.
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scousetwit
(@Scousetwit) reported
@virginmedia @Bernard02034167 Could you please help me reduce my bill. I am out of contract with Virgin and want it lower please
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Dannybear
(@dannybear83) reported
@virginmedia A list of things 1st, I was called and offered a new package o2, tv, 500mb for £40 a month, the caller didn’t tell me that O2 would do a credit check on my account, this check cause my credit score to go down -37 point confirmed by Experian, it’s stop me from financing a new car
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🌻 kezz 🌻
(@xteamxdramax) reported
@virginmedia what do you mean by web chat? I have no internet in the house and the mobile signal is very weak!
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spenny
(@spennyboy74) reported
@virginmedia could somebody call me asap as I spent that last 4 hours being past from pillar to post. I can’t believe I’ve signed up to this utter shite customer service!!!!
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Jacki
(@wardrobemiss) reported
@virginmedia @richardbranson @CitizensAdvice trying to cancel 90yrold mums virgin package as she’s no longer able to live at home. 2 months of trying, 3 hours and counting today alone. Still no nearer, Is this acceptable?! Meanwhile you’re taking her money!
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Benpem
(@Benpem1) reported
@virginmedia I'm sorry no that isn't a reasonable response. It's been months now of this. It's now impacting my ability to work. Intermittent implies that it isn't regular, I've had no Internet for hours on end for 3 days now. How can I raise this as a complaint?