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Virgin Media

Virgin Media outages and service status in Dunstable, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 13 outage signals in the last 24 hours around Dunstable, including 13 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 1, 8:53 AM GMT+1.
  • 39% Internet (39%)
  • 39% TV (39%)
  • 11% Total Blackout (11%)
  • 7% Wi-fi (7%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 1: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Harpenden, St Albans, Luton, Dunstable, Henlow, Hitchin, Milton Keynes, Flitwick, Leighton Buzzard, and Aston Clinton.

CityProblem TypeReport Time
Hemel Hempstead TV 13 hours ago
Hemel Hempstead TV 13 hours ago
Hemel Hempstead TV 13 hours ago
Hemel Hempstead TV 13 hours ago
Hemel Hempstead TV 14 hours ago
Harpenden TV 14 hours ago

Nearby cities with recent reports

Hemel Hempstead

8 recent signals

13 hours ago
St Albans

6 recent signals

15 hours ago
Luton

5 recent signals

2 days ago
Harpenden

2 recent signals

14 hours ago
Hitchin

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?

  • LadyNajaGirl
    🎀・゚✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Luton, England

    @virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.

  • domoriley
    Dom O'Riley (@domoriley) reported from Milton Keynes, England

    @virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

  • JB_CFFire
    John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business

  • johnvasili1
    VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail

  • MikezHR
    M.I.K.E.Y (@MikezHR) reported from Luton, England

    Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from London Colney, England

    @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

  • LisaYidetteWHL
    Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?

  • Pensar_Mark
    Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.

  • luciddreamphoto
    Lucid Dream Pictures (@luciddreamphoto) reported from Hitchin, England

    @virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!

  • smileyrav
    Rav 🤓 (@smileyrav) reported from Hitchin, England

    @virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks

  • bobster76
    Robert Beahan 💙 (@bobster76) reported from Hertfordshire, England

    @virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?

  • PaulGrayDJ
    Paul Gray (@PaulGrayDJ) reported from Flitwick, England

    @virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.

  • flissaggie
    Phyllis Charles (@flissaggie) reported from Luton, England

    @virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!

  • SteveDunn09
    Steve Dunn (@SteveDunn09) reported from Harpenden, England

    @virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SweeneyJoanne
    JS (@SweeneyJoanne) reported

    @virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!

  • RdeB1973
    Robert de Bruin (@RdeB1973) reported

    @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

  • TinklerTommy
    Tommy Tinkler (@TinklerTommy) reported

    @miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.

  • drvikaz
    vikas tripurneni💙 (@drvikaz) reported

    @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

  • mrsluc
    Sandra Robinson (@mrsluc) reported

    @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

  • WentTimb
    Anthony Ellis (@WentTimb) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • Fletchers_Mama
    Karen Rodger (@Fletchers_Mama) reported

    @virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent

  • aomimikuga26872
    Waliam Doe (@aomimikuga26872) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Fahmed911
    Fayez Ahmed (@Fahmed911) reported

    @virginmedia paying soo much for this and still out in PR1 region of Preston. Been off all Sunday and now today awful service and not worth it. Defo need to move away #virginmedia #broadband #shocking

  • stefan655
    🐺 (@stefan655) reported

    @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!