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Virgin Media

Virgin Media outages and service status in Dunstable, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Dunstable, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 26, 2:47 PM GMT+1.
  • 60% TV (60%)
  • 19% Internet (19%)
  • 10% Wi-fi (10%)
  • 5% E-mail (5%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Luton, Milton Keynes, Hitchin, Dunstable, Flitwick, Leighton Buzzard, Hemel Hempstead, St Albans, Aston Clinton, and Henlow.

CityProblem TypeReport Time
Luton Internet 11 hours ago
Luton TV 17 hours ago
Milton Keynes Internet 1 day ago
Hitchin Internet 1 day ago
Dunstable TV 3 days ago
Hitchin Internet 3 days ago

Nearby cities with recent reports

Luton

4 recent signals

11 hours ago
Hitchin

4 recent signals

1 day ago
Milton Keynes

2 recent signals

1 day ago
Flitwick

2 recent signals

5 days ago
Leighton Buzzard

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • lydia43632819
    Niks (@lydia43632819) reported from Luton, England

    @virginmedia Via email and even I called the customer service also 😞

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!

  • domoriley
    Dom O'Riley (@domoriley) reported from Milton Keynes, England

    @virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace

  • TimRead1971
    Tim Read (@TimRead1971) reported from Hertfordshire, England

    @virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.

  • DawnHar90476836
    🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive

  • PaulGrayDJ
    Paul Gray (@PaulGrayDJ) reported from Flitwick, England

    @virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse

  • bobster76
    Robert Beahan 💙 (@bobster76) reported from Hertfordshire, England

    Hi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service

  • bazra1987
    Baz Twyman (@bazra1987) reported from Aylesbury Vale, England

    @virginmedia it says on your app the servers are down? Is this likely to last long

  • Chakradan
    SUJIT KUMAR DAS (@Chakradan) reported from London Colney, England

    @virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit

  • NikLane7
    Nik Lane (@NikLane7) reported from Hertfordshire, England

    @TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet

  • Dan_lutonbear
    dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England

    @virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband

  • smileyrav
    Rav 🤓 (@smileyrav) reported from Hitchin, England

    @virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

  • PrimaryxTeacher
    Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England

    @virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.

  • sjdhatters
    Simon Dennis (@sjdhatters) reported from Aston Clinton, England

    @NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!

  • harrydotcom_
    HK (@harrydotcom_) reported from St Albans, England

    Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iBraderz
    iBraderz (@iBraderz) reported

    @virginmedia Sort your service out now! Internet has been intermittent since the start of may with the fix date being delayed 4 different times. In the last like hour there have been around 5 outages with disconnects lasting several minutes. This is completely unacceptable.

  • cocowills
    Alison Metcalfe (@cocowills) reported

    Down again 2nd time in 2 days!!Come on Virgin!!Sort it out!! #VirginMedia

  • KoalaTeaEJ
    KoalaTeaEJ 🐨☕ (@KoalaTeaEJ) reported

    @youfibre I've just moved to YouFibe from Virgin Media but I need to pay out Virgin Media which I was told that YouFibre was going to cover. How do I fix this? I don't want to bills and 2 internet providers.

  • hrcastle
    HRCastle (@hrcastle) reported

    @virginmedia @mjpenn7 Can you please confirm if there is an outage in BH21 area, as no one is replying to my DMs

  • MrBenGrant
    Ben Grant (@MrBenGrant) reported

    @willywillett @virginmedia Had a similar issue with an engineer, they booked an appointment for 4-7pm on a Saturday and it turned out they engineers stop at 5. So the engineer wasn’t able to get to me. They came a few days later and said they would never come after 5 on a Saturday

  • rocky_115
    Chris Richards (@rocky_115) reported

    @virginmedia The internet and tv service has been down since 1330 today in SA1. No info given by you all day. Work meetings cancelled today, no tele to watch tonight. Zero communication on a timescale for a fix. Simply not good enough

  • muffy_merkin
    muffy_merkin (@muffy_merkin) reported

    @MrBenGrant @virginmedia Ditch them, I did last year. Switched to community fibre, borrowed my mates apple box and now I pay £19 a month instead of the £95 Virgin was going to charge. They even make cancelling tortuous and intrusive. Horrible company with horrible customer service.

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    I call customer services and then told oh they do 360 boxes for existing customers but if it worked OK then the box was fine. However the email says the boz will work and look OK until it doesn't so I ask for a replacement or engineer to check it (4) @virginmedia

  • MVenvyEsq
    Stranger in a Strange Land (@MVenvyEsq) reported

    @virginmedia Failed appointments and not understanding the problem and reporting to saying it has been resolved by claiming I had a different problem. Your complaints dept on it as we speak . We shall see.

  • mechacat
    RaRa ☆ 瑠ん夜 (@mechacat) reported

    @virginmedia Hi, I have had patchy internet all day yesterday and now today it is completely down. SW16 area. What is happening?