Virgin Media outages and service status in Dunstable, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunstable come from postal codes LU5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dunstable, England
The most recent Virgin Media outage reports came from the following cities: Henlow, Luton, Milton Keynes, Flitwick, St Albans, Shefford, Dunstable, and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow
|
Wi-fi | 1 day ago |
|
Luton
|
Wi-fi | 2 days ago |
|
Milton Keynes
|
Internet | 7 days ago |
|
Luton
|
Internet | 9 days ago |
|
Milton Keynes
|
Internet | 10 days ago |
|
Luton
|
10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Tony (@tony_cop) reported from Ampthill, England@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Jacqui harding (@Jacquiharding14) reported from Luton, England@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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CMcC (@scotinhitchin) reported from Hitchin, England@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Munira Wilson MP (@munirawilson) reported from London Colney, EnglandI'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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weathers_16 (@weathers_16) reported from Harpenden, England@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Jon Gledstone (@JonGledstone) reported from Hertfordshire, England@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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Warren Beckwith (@warrenbeckwith) reported from London Colney, England@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
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Toby Weston (@jamanifin) reported from St Albans, England@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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weathers_16 (@weathers_16) reported from Harpenden, EnglandWow @virginmedia probably the worst service and rudest staff I have ever come across
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Hemz (@HemzahAhmed) reported from Aylesbury Vale, England@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England@virginmedia Yeah all channels, checked service status already and its showing all is ok
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Robert Beahan ❄️☃️🎅🌲 (@bobster76) reported from Hertfordshire, England@virginmedia Yes. No known issues. This has been going on for a week now.
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fergal (@fergal_rarkey) reported from Hitchin, England@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Brenda Franco (@joybrenda) reported from London Colney, England@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Mark (@NormskinutsMark) reported from Hitchin, England@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Fred McBreen (@FredMcBreen) reported from Hitchin, EnglandJust wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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lewishamiltonprodigy (@lewishamprodigy) reported from Luton, England@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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lewishamiltonprodigy (@lewishamprodigy) reported from Luton, England@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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umalik (@umalik) reported@virginmedia Hi there, for last 3 months I am having issues where the internet intermittently drops randomly and recently this has started to happen 5 times a day while I am working from home. In the past I have ignored this due to COVID but I can’t anymore. Please contact me to resolve this.
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Gary (@LordMole) reported@virginmedia As I have explained time and time again, the broadband is intermittently slow (anywhere between 9-30mbs down load) and there are dead zones around the house. The hub gets reset a lot. But does little to improve. When the online test is run it often says there is a fault
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John D 🖐🏼👆🏼🔴⚽️ (@DJdwyer76) reported@virginmedia It’s wireless, I’m sometimes getting 2mbs not 20mbs. There are some rooms in my house that doesn’t get any wifi at all, and was wondering if a Virgin booster might help fix that
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gigslutz_david (@Gigslutz_Radio) reported@virginmedia Well I also received a letter this morning saying my monthly tariff has gone up as well! I do need help. My daughter missed half of another lesson and was in tears when asked a question she knew nothing about
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David Gal (@pearlshaped) reported@virginmedia Another day and again I find my broadband connection is barely working. This is the fourth consecutive day in North London that we've had an appalling service. I don't want a record message telling me I should be grateful I just want it FIXED.
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info@lakedistrictcottages.net (@infolakedistri1) reported@virginmedia Residential. I understand that it is not a fault-free service, but you are a communications service, so I would expect you to communicate this to me without me having to spend 30 minutes trying to find out whether there is a problem every time
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Chris Swann (@TheChrisSwann) reported@virginmedia is there any way i can get some help with wifi coverage in the house? Half the house gets it, the other half doesn't, everything we've been told to do by the site we've done and still nothing, been like this for months!
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Hibernating Crone 💙 (@LadyBrienne1) reported@virginmedia I’ve had an email supposedly from you except none of the account and payment details are right asking me to click the link which of course I haven’t done. You’ve got a hacking problem. I’ve taken a screen shot of the email if you’re interested
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nicola rogers (@nicolarogers651) reported@virginmedia Yes I still have not heard anything from you and my issue has still not been resolved and I'm still being overcharged every month.
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ozzymandias (@drumcrazyozzy) reported@SquidGaming @virginmedia lately this is my life story too...it sucks...