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Virgin Media outages and service status in Dunstable, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Dunstable, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 6, 3:34 PM GMT+1.
  • 43% Internet (43%)
  • 21% Wi-fi (21%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)
  • 11% TV (11%)
  • 4% Phone (4%)

The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Luton, Milton Keynes, Dunstable, Leighton Buzzard, Hemel Hempstead, Henlow, Hitchin, Flitwick, St Albans, and Shefford.

CityProblem TypeReport Time
Luton Internet 6 hours ago
Milton Keynes E-mail 8 hours ago
Luton Wi-fi 12 hours ago
Luton Wi-fi 12 hours ago
Luton Internet 1 day ago
Luton Internet 1 day ago

Nearby cities with recent reports

Luton

5 recent signals

6 hours ago
Milton Keynes

1 recent signals

8 hours ago
Leighton Buzzard

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • LisaKathryn5
    Lisa Kathryn (@LisaKathryn5) reported from St Albans, England

    @virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise

  • portishair
    Ken Williams (@portishair) reported from Hertfordshire, England

    @virginmedia the sky sports picture quality is unusually poor today.

  • flissaggie
    Phyllis Charles (@flissaggie) reported from Luton, England

    @virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!

  • Cleric20
    Matt Adcock (@Cleric20) reported from Hitchin, England

    @virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…

  • Rebeccadundon1
    Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

  • moffmark
    Mark (@moffmark) reported from Hertfordshire, England

    @virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm

  • craigr98_2016
    Craig R 🇹🇩🌹 (@craigr98_2016) reported from London Colney, England

    @virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?

  • Moyraluton
    Moyra Campbell (@Moyraluton) reported from Luton, England

    @virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,

  • pjay_100
    Pjay100 (@pjay_100) reported from Luton, England

    I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now

  • JB_CFFire
    John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.

  • brobbo55
    robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • SteveDunn09
    Steve Dunn (@SteveDunn09) reported from Harpenden, England

    @virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?

  • Dan_lutonbear
    dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England

    @virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband

  • bobster76
    Robert Beahan 💙 (@bobster76) reported from Hertfordshire, England

    @virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

  • Pensar_Mark
    Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.

  • PrimaryxTeacher
    Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England

    @virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _malcolmsex
    Bob Ross 🐑 (@_malcolmsex) reported

    Virgin Media locked in when they heard I was moving Internet off at exactly midnight holy ****

  • HounslowParking
    Asif Rana (@HounslowParking) reported

    @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

  • lambypies
    SJL (@lambypies) reported

    @tom550993 Haggled Virginmedia down to £50 a month for decent broadband, one set top box for live TV and the middle TV package. Now TV and Netflix still trials less than £75. If I could get a decent reception with an aerial I would ditch the box too.

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported

    @virginmedia It appears to be with my VM account. Reference IDF-12B. Is quoted. Phoned but all I could get was “they will phone back in several business days”. Tragically poor service! I see that I’m not the only one with this problem.

  • RonTamblo
    Tamblo (@RonTamblo) reported

    @virginmedia Virgin media is the worst business to get answers from . Either trying to actually speak to someone rather than a Bott who doesn’t understand. Trying to upgrade due to constant messages saying my box needs upgrade and getting no help is a joke !!!!

  • granth1974
    Neil G (@granth1974) reported

    @virginmedia hey virgin, you've downgraded my Netflix account without my permission. I'm mid contract. That's not allowed. I want it back to without ads asap or I reserve the right to cancel you without notice.

  • JimSummersNews
    Jamie Summers (@JimSummersNews) reported

    Hi @virginmedia, cables belonging to VM have been detached and hanging dangerously from my building for several weeks. I’ve been told on four occasions an engineer will come to fix, and nothing has happened. Can you help please?

  • ColinBurman
    Colin Burman (@ColinBurman) reported

    @virginmedia I currently have a contract with Virgin Media for a mobile phone which I wish to terminate can you please advise me of a number I can call to sort this matter out Unfortunately I cannot call 202 because the current phone is broken Thank You Colin Burman

  • janewilson1812
    Jane Wilson (@janewilson1812) reported

    @virginmedia can you help me!? On two occasions I have telephoned and been promised a new tv box as since I changed my WiFi box to a hub 5 my tv is not recording anything two weeks and nothing arrived

  • bingpoten
    billy (@bingpoten) reported

    @virginmedia be nice if my internet didnt keep going down ever since you put my price up to £70 a month