Virgin Media

Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunstable, Central Bedfordshire, England 02/17/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunstable, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Dunstable, Shefford, Milton Keynes, Henlow, Hitchin, Leighton Buzzard, Flitwick and Hemel Hempstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Total Blackout
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomSt Albans Internet
United KingdomSt Albans Wi-fi
United KingdomDunstable Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • groom_donna Donna Groom (@groom_donna) reported from St Albans, England

    @virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.

  • TrussellsB Trussells butchers (@TrussellsB) reported from Hitchin, England

    Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment

  • midnightmaggie Sophie Lonergan (@midnightmaggie) reported from Luton, England

    @virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡

  • ov_ahmed Ovais Ahmed (@ov_ahmed) reported from Luton, England

    I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up

  • _M155Y_ Kate Welling 🔶️🔶️🔶️ (@_M155Y_) reported from St Albans, England

    @anemoneproject @HertsFRSControl Virgin Media still appears to be down.

  • benjamingardner Ben there done that (@benjamingardner) reported from Berkhamsted, England

    @virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.

  • itskatielclark ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, England

    Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous

  • DEJPett Daniel Pett (@DEJPett) reported from Aldbury, England

    Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.

  • johnoenglish John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    @virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia HELP

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    Really wish sky did good broadband. The level of service from @virginmedia is shocking

  • ov_ahmed Ovais Ahmed (@ov_ahmed) reported from Luton, England

    I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice

  • johnoenglish John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.

  • NormskinutsMark Mark (@NormskinutsMark) reported from Hitchin, England

    @virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NzKeke NZ Keke (@NzKeke) reported

    @virginmedia it looks like your customer service staff entertain themselves by calling up customers (203 7436946 @12:46 approx) that are leaving to ask why they want to leave and quietly hang up on them, while said customer tries to explain.

  • Koki_Acedo Koki Acedo (@Koki_Acedo) reported

    @virginmedia 1 week no service without prior warning in west London. Website keeps updating with fake fix dates People have to WORK.

  • ziiggythedino Jordan Owen-O'Neill (@ziiggythedino) reported

    @virginmedia ever since youve "carried out essential work on your network" in July my internet has been on and off every 5 minutes. Im getting really cross now 😡

  • kev_g1 kev green (@kev_g1) reported

    @virginmedia its all back online right now..some major outage there but its impossible to check service status when you dont have internet access

  • BobbyAurora2 Barrie Marshall (@BobbyAurora2) reported

    @virginmedia you have the worst customer service I have ever encountered. Sending me a text to say you’ve been trying to contact me regarding my issues - no missed call, customer telephone advisor clueless and a down right liability. Worst service I have ever had!!! Appalling.

  • elainewebster21 Elaine McGurk 🦋🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🌻 (@elainewebster21) reported

    @virginmedia Yes I have stayed this in my thread, one was closed down with no agreement of ours & the other has now been opened today. Don’t trust the process, this is actually my daughters account however she can’t get anything done so I wanted to highlight the bad service we’ve had.

  • ArcadeMom ArcadeMom (@ArcadeMom) reported

    @virginmedia Yes I did this yesterday and was told there is no one available. Like I said previously, awful service.

  • Shesrightpissed Angela Gillespie (@Shesrightpissed) reported

    @RobShepard11 @virginmedia Yep, going on day 7 with no service and absolutely zero help from customer service. @virginmedia

  • johnniepk Johnniepk (@johnniepk) reported

    @virginmedia And this is exactly why i feel aggrieved. I signed up in 1996 to nynex, then cable and wireless. Ntl.etc and others until virginmedia took over. Therefore,Youve never given me an introductory deal or rewarded such loyalty.

  • clareworley Clare Worley (@clareworley) reported

    Hi @virginmedia just had a call claiming to be your cyber security team. Didn’t seem legit so wanted to talk to someone abt it in case there really is a problem. None of the options on your Ivr are relevant & I just wanna talk to a human given the seriousness.