Virgin Media

Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

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The latest reports from users having issues in Dunstable come from postal codes LU6 and LU5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunstable, Central Bedfordshire, England 03/04/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunstable, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, Dunstable, Shefford, Hemel Hempstead, Henlow, St Albans, Milton Keynes, Hitchin, Leighton Buzzard and Flitwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomDunstable TV
United KingdomShefford Internet
United KingdomDunstable Internet
United KingdomLuton Wi-fi
United KingdomLuton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    @virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.

  • alisdairrmsmith Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England

    @SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    Really wish sky did good broadband. The level of service from @virginmedia is shocking

  • Jacquiharding14 Jacqui harding (@Jacquiharding14) reported from Luton, England

    @virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia HELP

  • groom_donna Donna Groom (@groom_donna) reported from St Albans, England

    @virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.

  • _M155Y_ Kate Welling 🔶️🔶️🔶️ (@_M155Y_) reported from St Albans, England

    @anemoneproject @HertsFRSControl Virgin Media still appears to be down.

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.

  • RHerbert95 Rory Herbert (@RHerbert95) reported from Dunstable, England

    @virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long

  • DEJPett Daniel Pett (@DEJPett) reported from Aldbury, England

    Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.

  • NormskinutsMark Mark (@NormskinutsMark) reported from Hitchin, England

    @virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better

  • lewishamprodigy lewishamiltonprodigy (@lewishamprodigy) reported from Luton, England

    @virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up

  • F_O_I_D Alison Mitchell (@F_O_I_D) reported from Luton, England

    Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.

  • lewishamprodigy lewishamiltonprodigy (@lewishamprodigy) reported from Luton, England

    @virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line

  • midnightmaggie Sophie Lonergan (@midnightmaggie) reported from Luton, England

    @virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡

  • TrussellsB Trussells butchers (@TrussellsB) reported from Hitchin, England

    Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KristianNetDev Kristian (@KristianNetDev) reported

    @virginmedia There's a late payment charge I need removed...I've always been a DD customer and for some reason the DD is no longer in place and I've no idea why, so I can't pay the charge, and I can't pay the rest until its gone.

  • Wellsy989 Darren Wells (@Wellsy989) reported

    @Ofcom any suggestions on how I cancel my contract with Virgin Media?? Been trying to get hold of them for 4 days now and can't even get through to speak to anyone!!@virginmedia just tell me to try again later. Utterly infuriating!

  • benitounderhill Benito Underhill (@benitounderhill) reported

    @virginmedia The current wait time on the online chat is “over 4 hours”… I’m sitting patiently. Wait time should never be this long. Take some responsibility that you are massively understaffed #*****

  • alec_couto Alec Couto (@alec_couto) reported

    @virginmedia As well all your agents told me back in December that in 45 days I will get my fiber broadband will be installed but now I can see that’s not going to happen big #fail for @virginmedia

  • RoomeByTheSea William Croome (@RoomeByTheSea) reported

    @sphvj @virginmedia But at least consistent in bad CS whether trying to give them more or less money.

  • SeraphineDrake Seraphine Drake [Frac] (@SeraphineDrake) reported

    I do not get £10 of use from my phone a month so I cannot waste £10 a month on a POS stealth contract pretending to be PAYG. O2 can join Virgin Media on ******** off & die pile along with OfCom for doing absolutely nothing about any of it.

  • upinsmoke66 Ben S (@upinsmoke66) reported

    @virginmedia It could be beneficial for VM to improve their customer services

  • Morphington Morph (@Morphington) reported

    @virginmedia @TheGyenn That doesn't work either.

  • rossjt100 James Ross (@rossjt100) reported

    @virginmedia due for installation today but nobody has showed up. Tried to call you support line but I've been unable to get through...what do I do?!

  • patrek1701 patrick fowlerleader (@patrek1701) reported

    @virginmedia what is going on with your service on phones I called Friday to upgrade and was on hold over 4 hours tryed again today and been on hold on chat since 9.30am this morning and it’s now 6pm and still waiting for customer retention to answer