Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Flitwick, St Albans, Dunstable, Hemel Hempstead, Tring, Harpenden and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Total Blackout | |
| Flitwick |
||
| St Albans |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Internet | |
| Flitwick |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Rachel Wiles
(@rachwiles) reported
from
Hertfordshire, England
@virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia All I’ve asked for is for you to contact one of your employees, to remind them to call me, as we had arranged. I don’t want to call up again and waste a whole load more of my time starting from the beginning. How can that possibly be your optimal solution?
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Sue Wilkinson
(@its_not_susan) reported
@virginmedia Already did that earlier today, looks like I'm off to buy a PAYG SIM on a new network to get me through #Nevermind
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Mel Jones
(@Melfilmfan) reported
@virginmedia No the same. Can you please send an engineer here tomorrow to fix. The problem is that we need boosters for upstairs! The problem is upstairs. The tv aerial man who came to put our tv in told us we need boosters /ethernet cable upstairs. I explained this days ago to customer ser.
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philwoodford
(@philwoodford) reported
@virginmedia @Xtazee Yes, resolved now, thanks. But as you'll see from comments from others on Twitter, there is an ongoing problem with blueyonder and other legacy email addresses like ntl just suddenly dropping. This involves resetting passwords and sometimes waiting for the service to resume 😟
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia The person I spoke to Just now didn’t note that anything had been noted down on the system…can I please just give you her name and department and someone can tap her on the shoulder and end this lunacy.
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Peter Dowsett
(@PeterDo19421129) reported
@virginmedia I do wonder how liberty global,the parent company would see how you treat your customers in the UK
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Lucy Darwin
(@lucy_darwin) reported
@virginmedia four weeks of constant calling the Philippines has resulted in 0 action. We are victims of Fraud and it’s impossible to get help. 7 times today…latest call 45 minutes #virginmediafraud #virginmobile #virginmedia
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Mel Jones
(@Melfilmfan) reported
@virginmedia I said no in my previous message. I have online work to do with my work and my son's home schooling. There is no chat needed. I just need an engineer sent here as I asked for days ago to fix the problem upstairs. Please arrange an engineer to be sent tomorrow.
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Mark
(@Mark66987344) reported
@virginmedia, my broadband is terrible, but i cant get through to your technical department for support, is there any other way to contact you or arrange a call back?
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Steve Goold
(@GooldSteve) reported
@virginmedia Hi. I went out for a couple of hours, and when I returned it had fixed itself. Experience tells me it won’t be long before I shout for help again. Your service goes from bad to worse.