Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Shefford, Milton Keynes, Hitchin, Hemel Hempstead, Flitwick, Dunstable, St Albans and Henlow.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Shefford |
Internet | |
| Luton |
TV | |
| Milton Keynes |
Internet | |
| Milton Keynes |
Wi-fi | |
| Shefford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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Tony
(@tony_cop) reported
from
Ampthill, England
@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
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Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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Hemz
(@HemzahAhmed) reported
from
St Albans, England
@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sammie Taylor
(@sammie202010) reported
@virginmedia Still no call on my complaint, Still not fixed my issues. Does your company constantly lie? Is this all you do.....???? I'll ring up AGAIN tomorrow to hear more lies shall we.....
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JenJen
(@IamJen_na) reported
@virginmedia how does one go about getting a new TiVo box or just get shot of it, since we down graded out package the TV is so glitchy we have been restarting it almost every other day now getting very annoying
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✨Victoria✨
(@VickyJStreet) reported
@virginmedia we are struggling to get in contact, we need another box sent out so we can return all your equipment, we have 4 tv boxes and one hub and haven’t been sent enough boxes, please help asap
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Ian Baker
(@ianrichardbaker) reported
@virginmedia Your behaviour is disgusting, and after I complained we can only get a few months money back as it's apparently our fault for not looking at the bill. We are leaving as customers and will never be coming back.
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Jeremy Lingard
(@JeremyLingard) reported
@virginmedia @VirginMediaCorp also that when you call them and get past the auto directs (to website without the answers) you can still only speak to customer service staff who politely read their script but won’t put you through to anyone who can actually help with issue….
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🕷Financial Bear 🇪🇺🇨🇦🇬🇧🇨🇭
(@FinancialBear) reported
@virginmedia Done all the checks, got an email saying the problem is fixed BUT it is not. Your on fault checking system says there is still a fault. This is getting silly, list 1/2 work because of broken Virgin broadband. This has gone on for a week!
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John Igwe Omole
(@JayOmole) reported
@virginmedia My issue is the internet doesn’t work.
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Whisky Daddy🥃
(@Jotterface) reported
@virginmedia One of your reps offered our existing package at a rate of £39 then asked me to hold as he was hoping to get it down further. Whilst holding the call was disconnected and I wasn't able to get through again before the dept closed on Saturday. I called again on Sunday and...
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SYN3RGY
(@SYN3RGYYT) reported
@virginmedia Remember folks Virgin media is the worst internet to pay for a waste to purchase 1 gig internet BE WARNED nothing but disconnecting , unstable connections - slow speeds they pretend to care but they are literally a Rogue Trader.
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Jeremy Lingard
(@JeremyLingard) reported
@virginmedia @virginmediacorp Spectacular poor service for our new installation- booked for 30/04 with Road team due 27th, then 29th. Technician arrived 30th - no site works done and left again. Customer Services allegedly escalated issue so site team would do road works today…