Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, Luton, Dunstable, Leighton Buzzard, Flitwick, St Albans, Milton Keynes and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Phone | |
| Luton |
Wi-fi | |
| Dunstable |
Phone | |
| Leighton Buzzard |
Internet | |
| Flitwick |
Internet | |
| Flitwick |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel W
(@damawa42) reported
@ciano_ire @virginmedia ThinkBroadband's Broadband Quality Monitor. It pings your IP to record stats. Might take some techie fiddling to set up but well worth it, as it seems to be the only 'proof' of bad service that Virgin will listen to. If the whole country used it Virgin would be forced to improve.
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⚽️Moby~Spurs⚽️
(@Moby_Spurs) reported
@RazzaRainbow @NomadSpurs @virginmedia Umm, no! It’s a contractual term for the amount of houses on that exchange ‘sharing’ the broadband before it comes down the wire, into the house, and converted into Wi-Fi. For example, a 20:1 contention ratio means you are pooled with 19 other properties. 50:1, 100:1 etc
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Agent Smith.🇮🇪
(@RazzaRainbow) reported
@Moby_Spurs @NomadSpurs @virginmedia I piggy back from my landlords router 50 metres away . If i walk in front of the tv the signal can stall out.
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GorillaDrops
(@GorillaDrops) reported
@BelfastLive Now if @virginmedia could work in Belfast without cutting out constantly, that would be great. It wouldn't be so bad if, every time you call they didn't lie and say "Engineers are in your area" What, for a year? That's some overtime them boys are clocking up!
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Emma Louise Bruce
(@Velvetlotus1381) reported
@virginmedia If I cannot block the content or the app, the next solution is to cancel the service!
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Roger Turner
(@rogerhturner) reported
@jdpoc I bet she pays for Sky or Virginmedia and gets all those channels plus hundreds of others she never looks at. These are therefore on here logic a total waste of money. What a plonker.
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AbandonedTrolley
(@DaveP2611) reported
@NomadSpurs @virginmedia Ergh people.... WiFi or Speeds. I assume there is nothing wrong with the WiFi and you're connected just fine. Or if you have actual issues connecting to your router than do a channel sweep, could be congestion. Either way, invest in a mesh system for better coverage and speeds
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Tom Hutchings
(@EdwinVanHutch) reported
@virginmedia Your company’s lack of action to accept and solve the issues is appalling, and as for compensation for services that are simply unusable, it’s a joke. I pay £130 to you for a service that is absolute rubbish.
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Paul Mallis
(@mallis_paul) reported
@virginmedia Yes but we called to cancel in December to be told we could not cancel until 2nd of Jan. When did call back on the 2nd we were told we should have cancelled at the beginning of December. You agent confirmed that we were informed incorrectly on when to cancel
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Ginge
(@GingerGamerGuy_) reported
@virginmedia I haven't yet as I'm still currently at work, got bounced about all day saturday and Sunday over text service but I'll call up once I've finished work at mid day