Virgin Media outages and service status in Dunstable, England

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Hitchin, Milton Keynes, Luton, Hemel Hempstead, St Albans, Dunstable, Flitwick, Aston Clinton, Leighton Buzzard, and Henlow.

City	Problem Type	Report Time
Hitchin	TV	13 hours ago
Milton Keynes	E-mail	20 hours ago
Luton	Internet	20 hours ago
Hitchin	TV	2 days ago
Luton	Wi-fi	3 days ago
Hemel Hempstead	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

• 
  Big E (@lutonmagoo) reported 7 minutes ago from Caddington, England

  @virginmedia Yes I don’t know how many times it’s just a red light it’s not working.

• 
  RVNS Artik - Marcos (@xArtik) reported 13 minutes ago from Milton Keynes, England

  @DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.

• 
  Big E (@lutonmagoo) reported 27 minutes ago from Caddington, England

  @virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information

• 
  Rav 🤓 (@smileyrav) reported 31 minutes ago from Hitchin, England

  @virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks

• 
  Jake Kirby (@848Jake) reported 33 minutes ago from Toddington, England

  @virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service

• 
  Big E (@lutonmagoo) reported 36 minutes ago from Caddington, England

  @virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone

• 
  Daymo Alexander (@Daymoalexander) reported 36 minutes ago from Hemel Hempstead, England

  @virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer

• 
  Sian Milner (@sianhelena_m) reported 38 minutes ago from Hitchin, England

  @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

• 
  Angela 💫 (@PrimaryxTeacher) reported 39 minutes ago from Dunstable, England

  @virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.

• 
  Paul Swain (@PaulswainDJ) reported 40 minutes ago from Kings Langley, England

  @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

• 
  Simon Dennis (@sjdhatters) reported 44 minutes ago from Aston Clinton, England

  @NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!

• 
  🦄 UnicornFarts641🦄 (@LegitBoss69) reported 45 minutes ago from Luton, England

  @virginmedia Mixture of things . I don't even feel like a valued customer with you guys.

• 
  PCPresenter (@PcPresenter) reported 45 minutes ago from Hemel Hempstead, England

  @virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??

• 
  Mark Williams (@Pensar_Mark) reported 45 minutes ago from Berkhamsted, England

  @virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail

• 
  Craig R 🇹🇩🌹 (@craigr98_2016) reported 48 minutes ago from London Colney, England

  @virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?

• 
  Jon Warburton. (@jon_warburton) reported 54 minutes ago from London Colney, England

  You, an idiot: Darren Grimes Me, an intellectual: Virgin Media

• 
  Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported 57 minutes ago from Hemel Hempstead, England

  More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 1 hour ago from Hemel Hempstead, England

  @virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!

• 
  Ken Williams (@portishair) reported 1 hour ago from Hertfordshire, England

  @virginmedia the sky sports picture quality is unusually poor today.

• 
  Gibbo (@Gibbothehammer) reported 1 hour ago from Flitwick, England

  @virginmedia MK45 area down again!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Leo (@Benleo) reported 5 minutes ago

  Update to this… they really are the worst company in Britain right now - and you won’t believe what @virginmedia have done. I called VM on April 30 asking them to come and fix a broken outside cable at my house. I was (wrongly) told that in order to fix the cable I had to agree a new two year contract which included a main 360 TV box and three streaming boxes. Nothing was ever arranged about fixing my problem, the broken cable. The Indian call centre guy just wanted a sale. After many calls and a missed appointments where I waited in pointlessly after no one ever turned up, an engineer came to fix the cable and install my new boxes. The TV never worked. More calls, two more engineer visits, and it still wouldn’t work. I then posted the original below on X. I then a call from the Virgin Media CEO @LutzSchueler’s assistant to say they MISSOLD me the new contract I never wanted because VM no longer offers 360 TV boxes which allow you to pause, record and rewind live TV. I said ok fine, just put me back on my old contract which had a 360 box - the contract I never would have left until you missold me a new one under the pretence I needed it to fix my broken cable. The CEO’s assistant said no, I can’t go back onto my old contract. And she said I can’t have a 360 box on my new contract. So I’m now stuck with a service I don’t want and was lied to about - with no option to return to my previous contract that I was perfectly happy with since April 2025. They’ve not only missold me a contract, spent hours and hours of my time trying to sort it and caused a hell of a lot of stress - but they’ve now also breached my old contract. She offered me £200 compensation and an apology and said I must stick with the new contract or disconnect. A completely shambolic, insulting and quite frankly disgusting way to treat a customer who has been with them for years. I’ve heard from many of you about similar situations and will now be taking the case to the ombudsman. A clear breach of the Consumer Rights Act and the The Consumer Protection from Unfair Trading Regulations 2008. If anyone has similar experiences with @virginmedia please write them below or DM me. I’ll be fighting for British consumers to make sure they can never treat people like this again.

• 
  mary Kelly (@deirdremaryk) reported 7 minutes ago

  Rte and Virgin media eulogizing this man who was a prolific thief allegedly. Not a word about the old man who was knocked down by him trying to escape. Shocking reporting by both. Hope the old gentleman makes a full recovery.🤞🏾🤞🏾

• 
  VeeBee (@VeeBee1001) reported 9 minutes ago

  @mark_wootten Virgin Media would like a word. I was paying over £100 / mth for broadband and **** telly - no movie channels or Sky sports. Took the leap and switched Internet (£32/mth) and use free view only now. I don't miss a thing from Virgin.

• 
  David (@blueboy2710) reported 15 minutes ago

  @mark_wootten Try Virgin Media, just as bad if not worse

• 
  Gary T (@Gaztaz1) reported 16 minutes ago

  @Benleo @virginmedia Had similar issues myself

• 
  Sir Moanalot (@Sir_Moanalot_) reported 18 minutes ago

  @Benleo @virginmedia They are awful. I’ve been stuck with an exorbitantly priced rolling contract because I plan to move house soon and have no idea if wherever I move to will have VM cable in the street. Zero reward for customer loyalty. When I do finally move, @virginmedia can get in the bin.

• 
  Martin Moore (@Liver4breakfast) reported 19 minutes ago from Belfast, Northern Ireland

  @virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.

• 
  Frantruth 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@frantruth) reported 24 minutes ago

  @Benleo Trouble is, Virgin Media isn't British owned. Regardless, it should be written into law that if you provide telecommunications to British customers, the call centre serving sales and customer service must be based in Britain.

• 
  Hugh James (@hughwjames) reported 28 minutes ago

  @Benleo I think I had a situation with Virgin media where they called me 5 times back to back. Their customer service is not British.

• 
  Martin Collins (@Martin84Collins) reported 29 minutes ago

  @virginmedia Any update on this issue as anything in the virginmedia store when you try and load it up it freezes. There is a TV issue in service status it says it should have been resolved yesterday. My area reference is 031. Thanks