Virgin Media outages and service status in Dunstable, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Dunstable, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 31, 1:29 PM GMT+1.
- TV (60%)
- Internet (21%)
- Wi-fi (10%)
- E-mail (5%)
- Total Blackout (3%)
- Phone (1%)
The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunstable, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hemel Hempstead, Dunstable, Henlow, Milton Keynes, Hitchin, Flitwick, Leighton Buzzard, St Albans, and Aston Clinton.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Internet | 22 hours ago |
|
Luton
|
Internet | 3 days ago |
|
Hemel Hempstead
|
3 days ago | |
|
Dunstable
|
TV | 4 days ago |
|
Hemel Hempstead
|
TV | 4 days ago |
|
Henlow
|
Internet | 4 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider
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VAS (@johnvasili1) reported from Hertfordshire, England@virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail
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Lucid Dream Pictures (@luciddreamphoto) reported from Hitchin, England@virginmedia No known issues on everything (broadband tv & phone)
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Seemtab Ahmed (@ahmed_knp) reported from Luton, England@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
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Simon Dennis (@sjdhatters) reported from Aston Clinton, England@NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!
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Derek Welton (@ampthillweltond) reported from Milton Keynes, England@virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please
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Niks (@lydia43632819) reported from Luton, England@virginmedia Via email and even I called the customer service also 😞
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Rav 🤓 (@smileyrav) reported from Hitchin, England@virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks
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Mark Williams (@Pensar_Mark) reported from Berkhamsted, England@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
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NannyDebbs (@NannyDebbs) reported from Hemel Hempstead, England@virginmedia HP2 TV and Website down from 11am fix time please
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Ashley (@randellauk82) reported from Luton, England@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
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Baz Twyman (@bazra1987) reported from Aylesbury Vale, England@virginmedia it says on your app the servers are down? Is this likely to last long
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Paul Gray (@PaulGrayDJ) reported from Flitwick, England@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Nik Lane (@NikLane7) reported from Hertfordshire, England@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
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Caz Digital (@CazDigital1) reported from Hemel Hempstead, England@virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks
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Phyllis Charles (@flissaggie) reported from Luton, England@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
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Jake Kirby (@848Jake) reported from Toddington, England@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Sian Milner (@sianhelena_m) reported from Hitchin, England@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England@virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TB (@Peerabeee) reported@virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) & internet is still broken. Now you demand an illegal cancellation fee? Formal complaint raised: C-010626172 (Yeliz Guven Bilgin). @Ofcom #VirginMedia #Ofcom #Broadband
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Emma Spurdle (@EmmaSpurdle) reported@virginmedia Yes but the issue has been going on since Thursday at 10pm. It’s now Saturday!
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Alfie Pupper Esq 2 (@AlfiePupper) reportedHey @virginmedia how come the only part of your service that works consistently is billing? Posting on here because I have more chance of handcuffing a ghost than speaking to a human employee for help. Funny, cos when you wanted to sell your service we couldn’t get rid of you!
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Lawrence Landray (@Glawsloz) reportedHow about you supply the service I’m paying you for instead @virginmedia I now can’t have an engineer until 1st June so no Internet until
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Melina Kakoulidis (@MelinaKakoulid7) reportedI am wondering on what is wrong with customer services advisers at @virginmedia Why would they ask me for my monthly price & when I tell them £27 I then get asked for my email address which I gave and then immediately after my email address confirmation they again ask my price
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Tom Pickering (@TomPickering) reportedIt's crazy that 10 years on, @virginmedia are still throttelling people's internet for no reason. Or, I guess this time it's because we're leaving them so they've said a nice **** you to us :)
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Liv 💚🫶🐅📚 (@LivThms) reported@britfoodfinder @virginmedia They had a major crash last August...thats when my issue started. After that it wouldnt accept my password, asked for a passkey which I'd never even set up, but didnt provide an option to do so even an 'Ive forgotten my passkey...' etc.
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Melina Kakoulidis (@MelinaKakoulid7) reportedI staff @virginmedia customer services have taken leave of their senses. I called and the lady asked me how much is your bill every month as part of the verification process I said £27 a month she asked for my email address which I gave and she again asked for my price?
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Danger Mouse 🏴 (@stewiejohn2) reported@Tony_Minter @OliverGMcManus @virginmedia Yes you are correct. I was thinking of a delay to service starting. The latest increase means that providers will now need to pay out £10.34 per day for delayed repairs, £32.31 for missed appointments and £6.46 per day for a delay to the start of a new service.
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Melina Kakoulidis (@MelinaKakoulid7) reportedI think the @virginmedia customer services agents are like computers rather than human beings they are unable to have any conversations and comprehend on what is being said to them by a human being. They are working from a script and are unable to deviate from a script.