Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Leighton Buzzard, Flitwick, Luton, St Albans, Milton Keynes, Dunstable and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Leighton Buzzard |
Internet | |
| Flitwick |
Internet | |
| Flitwick |
Internet | |
| Luton |
Internet | |
| St Albans |
Total Blackout | |
| Milton Keynes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nando Dorris
(@NandoDorris) reported
@virginmedia Thats the number ive called again and again. You can ask me to DM my account details, and then arrange for someone to call from the UK. Its not difficult. Ive been screwed over by your customer service a few times now.
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Layth
(@Layth23) reported
@virginmedia any outages in the SL6 area? Broadband was slow all morning now not working after a restart
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Penguin | 🇺🇳🏳️🌈🇪🇺🇬🇧
(@Thepenguin9) reported
@entertheecho @virginmedia They told me that cause I didn't go into contract I had to pay a £80 "flex fee" which I could get back when I leave Go to cancel - oop that's not refundable can't do anything sorry! Complaint didn't go anywhere either
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Natalie Noble
(@NatNoble) reported
@virginmedia It’s not working
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Alex Coppin
(@A_J_C1992) reported
@virginmedia The problem is they have been telling me different for the past few weeks. Liars.
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Nando Dorris
(@NandoDorris) reported
@virginmedia Awful customer service. So glad im leaving
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Al
(@Al49870764) reported
@virginmedia I have no contract but your harassing me truing to bill me as i said email me once more and il.file a harassment complaint with police.
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Layth
(@Layth23) reported
@virginmedia Says no issues in the area
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The House of Flowers
(@THoF__) reported
Finally cancelled @virginmedia. Is there another company that manages to have so many customers despite having such famously bad customer service?
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Jade M Scholes
(@Jademscholes) reported
@virginmedia No internet since Wednesday at BD19 6 - Constantly told will be sorted by the next day and its not. Not good enough - paying for a service we rely on and you are not doing anything about it.