Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hemel Hempstead, Henlow, St Albans, Dunstable, Shefford, Milton Keynes, Hitchin, Leighton Buzzard and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡
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Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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Irma Ritu Arora
(@ritu2009) reported
from
Harpenden, England
@virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Phyllis Charles
(@flissaggie) reported
from
Luton, England
@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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Moyra Campbell
(@Moyraluton) reported
from
Luton, England
@virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Concerned Consumer
(@concernedfromuk) reported
@fatboyfat @virginmedia No, I just got fobbed off. If you look on their forums, lots of people have this problem and none of them get helped. They obviously have a big system issue they are ignoring. I’m going to cancel and go to someone else.
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Síle Breslin
(@shebressie) reported
@JohnSimpsonBIM @virginmedia Problems in the G44 area too. Neighborhood chat group has confirmed issue for a number of homes…have missed two meetings today so far @virginmedia Any plans to resolve?
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Síle Breslin
(@shebressie) reported
@virginmedia I have. First one said that there was an intermittent signal issue, 2nd one said no issue so it’s actually more reliable to just ask the neighbours directly than use the status checker!
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PAUL
(@paulscots) reported
@virginmedia I asked if this call is recorded, would make good listening, told me he’d put me through to customer relation team then came back and said their busy and was then able to sort the problem, asked to speak to them anyway and was told they would just cancel the contract so no point
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🎶Caz 🎶
(@RandomCaz) reported
@virginmedia can you confirm that this is a scam number calling ? 02038271376. Apparently they called as our internet is going fast and slow #scamcall #ScamAlert
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Salena
(@Salena_Barry) reported
.@Virginmedia tells me that everything has been done and I just need an installation team. I tell them, they have come. We go back and forth...and I am still on the line. At this point I just want them to cancel my contract and leave me alone...
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Ashleigh Hepburn
(@drummer93ash) reported
@Mark52318596 @virginmedia Let’s see if customer support can help aye 🥴
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J Calvert & A Bates
(@JulieAdamFilms) reported
@virginmedia I suspect you’re wasting my time. What outage was supposedly fixed in SE13TQ yesterday?
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Salena
(@Salena_Barry) reported
@virginmedia Hi. Yes, I have. Countless times. Those are the same people who have scheduled appointments which no one attends. We are literally paying for a service you haven't provided for almost a month now. How is that okay?
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PAUL
(@paulscots) reported
@virginmedia How rude is this…!!!! OMG I cannot believe this conversation I’m having just now with your team I’m looking for a way to record this