Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Flitwick, Hemel Hempstead, Dunstable, Shefford, Henlow, St Albans, Milton Keynes, Hitchin and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Flitwick |
Internet | |
| Hemel Hempstead |
TV | |
| Luton |
Wi-fi | |
| Luton |
Phone | |
| Dunstable |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Atherton (the mighty eagle on YouTube)
(@JakeAtherton15) reported
@virginmedia please can you check if there are any issues in the st17 area of stafford please, my girlfriend’s broadband hub isnt working
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Rabc
(@Rabc26269371) reported
@virginmedia can you please respond to my complaint letter sent several weeks ago & send last bill credit payment ASAP. Right & quick suspending services but not so quick issuing refunds!
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Mr Man
(@thelightman93) reported
@virginmedia any chance you could sort your internet out? Great timing for it to go down again after just hiking the contract price yet again because of all your “improvements”.. (funnily enough they never include better / reliable speeds or new equipment!)
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William Maskell
(@WilliamMaskell) reported
@virginmedia Hi Virgin, me again, I’ve waited another 10 days and had nothing happen despite being charged extortionate amounts to call customer service who all tend to say different things entirely. I’ve also raised a complaint which hasn’t been responded too. Also was told would be (1/2)
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ANONYMOUSCONTENT
(@BaymaxShp) reported
@virginmedia today you promised you would sort my Wi-Fi out under emergency be here by 15.00. I have spent the hole day sorting it out. I’m business is life critical. I have had 5 telephone conversations. I am now requesting my SAR’s and I am taking legal advise
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ak a
(@fomocryptoman) reported
@virginmedia come to the end of my contract spoke to 3 retention department advisors my virgin landline cuts off on all 3 mid conversation not one called back,I can't seem to change my package what a disappointing service seriously
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Peter Berry
(@pedders1000) reported
@virginmedia waiting on your whatsapp webchat for 3 hours to raise a complaint and still in the queue for an agent. 3 hours!!! Is this acceptable service?
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tracy simpson
(@tracys_simpson) reported
@AndySG1983 @virginmedia Have they still not been? This is awful customer service @virginmedia
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Andy Gordon
(@AndySG1983) reported
@virginmedia Never have we had an issue for this long.. and it's not just me it's everyone in the area. People losing pay as they cannot work from home!!
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Keyla 🍦😗🏳️🌈
(@KickinKeyla) reported
@virginmedia The service your providing me lately is absolutely appalling. These past couple weeks the amount of times my Internet has cut off is completely unacceptable... When I'm paying £40-50 I expect to feel like my Internet isn't run off of a potato. #PissTake