Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Luton, Flitwick, St Albans, Henlow, Shefford, Dunstable, and Hemel Hempstead.

City	Problem Type	Report Time
Milton Keynes	Internet	4 days ago
Luton	Internet	6 days ago
Milton Keynes	Internet	7 days ago
Luton	E-mail	7 days ago
Flitwick	Internet	8 days ago
Luton	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

• 
  Ben Walsh (@BenjiBoyW) reported 19 seconds ago from Kimpton, England

  One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.

• 
  Craig (@cr10123) reported 3 minutes ago from London Colney, England

  @virginmedia is down again!

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 17 minutes ago from Leighton Buzzard, England

  @SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia

• 
  Andy Windebank (@andywindebank) reported 19 minutes ago from Hitchin, England

  @virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice

• 
  Liz Anderson RN (@nutritionlizA) reported 22 minutes ago from Aylesbury Vale, England

  Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.

• 
  Russell Moss (@RussellMoss) reported 27 minutes ago from Berkhamsted, England

  @virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 36 minutes ago from Leighton Buzzard, England

  @OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure

• 
  Greg Stewart (@gregstewart) reported 37 minutes ago from Hitchin, England

  @virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)

• 
  JelPattenden (@JelBoy1) reported 38 minutes ago from Hemel Hempstead, England

  @virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!

• 
  the Parrot man (@Lindz2000) reported 40 minutes ago from Aylesbury Vale, England

  @virginmedia My fibre broadband has just gone down

• 
  Greg Stewart (@gregstewart) reported 40 minutes ago from Hitchin, England

  @virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.

• 
  @elearningCB (@eLearningCB) reported 42 minutes ago from Hertfordshire, England

  @virginmedia don't let me down 😜

• 
  Charlotte (@charl0tte_br0wn) reported 44 minutes ago from Hemel Hempstead, England

  @virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .

• 
  JelPattenden (@JelBoy1) reported 48 minutes ago from Hemel Hempstead, England

  @virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 49 minutes ago from Leighton Buzzard, England

  @SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.

• 
  Edwin (@Edgarcia2Edwin) reported 50 minutes ago from Hemel Hempstead, England

  @RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.

• 
  Matt Davies (@Matt_Davies_01) reported 51 minutes ago from Heath and Reach, England

  .@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬

• 
  rebecca marie hannah (@rebecca49493799) reported 52 minutes ago from Hemel Hempstead, England

  Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia

• 
  Mike (@MikeJoiner1965) reported 54 minutes ago from Harpenden, England

  @virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.

• 
  Paul Clayton (@PaulClayton25) reported 56 minutes ago from Hitchin, England

  @virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LondonRando (@blobbybobber) reported 4 minutes ago

  @catmur34 @virginmedia Similar to James. We called to say the complaint was ignored, they gave us a number C-170222706. Then we get an email to say it’s closed. Ok… we will be going to @ofcom. What a joke.

• 
  Tom Bycroft ❤🥁 (@BycroftTom) reported 5 minutes ago

  @virginmedia Over the phone agent was so rude and not helpful at all sick of your company i bought new contract and now been told no to get 3 wifi boosters which am entitled to

• 
  David (@D_Law666) reported 12 minutes ago

  @virginmedia @virginmedia My point was really about your call centers causing more problems than solving them. Miscommunication has ended up with a technician coming out to the house when he isn't really needed. I was originally told all I needed to do was swap a new box for an old one.

• 
  xxDonnaxx 🌸 (@donnaxx_xx) reported 17 minutes ago

  @virginmedia 1gb broadband is useless with hub 4. Son has been told he needs to buy a mesh router or put up with no wifi. Having to connect to mobile for teams calls and you won’t let him go back to hub 3. Service is disgusting

• 
  Ian1558 (@Ian1603) reported 19 minutes ago

  @virginmedia Thanks - still issues but I have checked the service status site and that site has confirmed I still have issues. Asked me to check again in four hours. If still not fixed they will book an engineer

• 
  Patricia F (@patfxl) reported 19 minutes ago

  @virginmedia I have signed in my account to check many times now and followed all the usual reboot... and done hard reset as discussed with your team. There is obviously an issue at a different level but there is no communication

• 
  PEMPEHREMPE (@Theoola1) reported 19 minutes ago

  Virgin are fools. How can they reduce my unlimited phone data and now my signal coverage is moving mad. Can’t even keep up 4g @virginmedia

• 
  katie hoolahan (@spacked) reported 21 minutes ago

  @virginmedia To even get the option to talk to someone I have to be willing to have my internet restarted/turned off for a bit, but I can't because it would interrupt my housemates that need it for work. Then phone lines are closed outside the hours that its okay for me to do that.

• 
  Bill Duncan® (@Real_BillDuncan) reported 25 minutes ago

  @virginmedia Your lieing to a #Loyal customer been on the phone and your telling me £57 a month is the cheapest you do,its all LIES. #TheCustomerIsAlwaysRight

• 
  Phil (@phil_miller87) reported 27 minutes ago

  @virginmedia The complaint was raised through your WhatsApp. I have spoke to them again today. They said it's not possible to ring me. I showed them the screenshot and then said sorry, we will ring you within 2 hours. 5 hours later still nothing. sthey are as useful as a chocolate teapot