Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunstable come from postal codes LU5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dunstable, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Luton, Flitwick, St Albans, Henlow, Shefford, Dunstable, and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes
|
Internet | 1 day ago |
|
Luton
|
Internet | 4 days ago |
|
Milton Keynes
|
Internet | 4 days ago |
|
Luton
|
5 days ago | |
|
Flitwick
|
Internet | 5 days ago |
|
Luton
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Hemz (@HemzahAhmed) reported from Aylesbury Vale, England@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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Tony (@tony_cop) reported from Ampthill, England@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
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Fred McBreen (@FredMcBreen) reported from Hitchin, EnglandJust wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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weathers_16 (@weathers_16) reported from Harpenden, England@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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AnnRaj (@anandhinagaraj) reported from St Albans, England@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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Hemz (@HemzahAhmed) reported from Aylesbury Vale, England@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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Amanda (@lavallinamanda) reported from St Albans, England@virginmedia having real issues with broadband who can we connect with
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weathers_16 (@weathers_16) reported from Harpenden, EnglandWow @virginmedia probably the worst service and rudest staff I have ever come across
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Jamie Carbin 🤔 (@JamieCarbin) reported from Luton, England@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
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Paul Clayton (@PaulClayton25) reported from Hitchin, England@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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fergal (@fergal_rarkey) reported from Hitchin, England@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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dicky jones (@dickyjones88) reported from Luton, England@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
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Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, EnglandI hope @virginmedia get their shitty service up and stable again as I’m still up trying to copy work stuff ready for tomorrow! It should have been done dusted earlier afternoon! #VirginMediaFail
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Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England@virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.
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Hemz (@HemzahAhmed) reported from St Albans, England@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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craig stichbury (@craigstichbury) reported from Upper Sundon, England@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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weathers_16 (@weathers_16) reported from Harpenden, England@anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬
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dicky jones (@dickyjones88) reported from Luton, England@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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clyde frog (@rhysxciv) reported from Luton, EnglandHahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adil (@FoodWithAdil) reported@virginmedia I have checked it and saying no-fault but trust me every device in the house has a problem
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Bob Shiltz (@Ilovenigelfara1) reported@OwenJones84 @virginmedia @JeremyVineOn5 No need to talk wifi if he has an ethernet cable connection. The problem is with the internet side of your connection.
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Karen hutchinson (@K_Petrie) reported@virginmedia Thank you. I have literally just this minute managed to get through and make the appointment. The call handlers were all hugely sympathetic but unfortunately the system fell down somewhere. Half past nine I made the first call. Just not acceptable 😐
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Peter Allison (@PeterAl46942452) reported@virginmedia This company has to have the worse customer interface of any public facing company on the planet.
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M Dumican (@MDumican) reported@virginmedia hello, I am a new customer referred by an employee on the friends and family scheme. I have been put on the wrong package and been trying to contact cust services for a week but not had any reply. Please can you sort this.
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Dan 🏴 (@danieljaws93) reported@virginmedia said no issue with credit. Tried to raise complaint with manager about customer service and the fact I was left without an upgrade. Nothing done. Escalated complaint on 28th Nov, told I'd receive a reply within 5 working days and haven't. Spoke to an advisor on live chat
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Goutam (@Goutam54206511) reported@virginmedia I paid for wireless. Do you expect me to use your internet service by connecting with wire? Is the speed 100 only applicable if used with wire? The speed test was done with your customer service officer many time. Are we going in a circle?
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🕶️ (@iiibz) reportedI've been hotspotting two laptops since 9am, because @virginmedia are an incompetent internet service provider. Cancelling the moment this contract is done.
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Karl Ives (@ivesy40) reported@virginmedia Don’t think I’ll bother your customer service treatment has beat me well done
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.