Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Henlow, Hitchin, Luton, Dunstable, Leighton Buzzard, Flitwick, St Albans, Milton Keynes and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow |
Internet | |
| Hitchin |
Phone | |
| Luton |
Wi-fi | |
| Dunstable |
Phone | |
| Leighton Buzzard |
Internet | |
| Flitwick |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Craig
(@cr10123) reported
from
London Colney, England
@virginmedia is down again!
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Liz Anderson RN
(@nutritionlizA) reported
from
Aylesbury Vale, England
Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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rebecca marie hannah
(@rebecca49493799) reported
from
Hemel Hempstead, England
Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.
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@elearningCB
(@eLearningCB) reported
from
Hertfordshire, England
@virginmedia don't let me down 😜
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Charlotte
(@charl0tte_br0wn) reported
from
Hemel Hempstead, England
@virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dion Nicolaou
(@DionNicolaou) reported
@virginmedia have been trying to watch on demand for 3 hours now but not available! Is there an issue again??
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G
(@ChairborneG) reported
@Lint13 @virginmedia Please raise a complaint through the Communication and Internet Services Adjudication Scheme (CISAS). GDPR - raise a Subject Access Request for all data they hold on u. If you complaint is upheld it costs Virgin about £400-£600 and you may be compensated around £250.
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G
(@ChairborneG) reported
@Amar_design @virginmedia YW. Virgin will make it difficult for you but if enough of us follow through they will be forced to honour the service they are contracted to provide and compensate you. It’s not a lot but if enough of us do it...
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beckett fish
(@beckettfish) reported
@mouthwaite @virginmedia Zen Is the answer!! Look no further! Engineer run support.
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courtney
(@itscourtzz) reported
@virginmedia poor service, been on hold for 45 minutes to be passed to 2 different people and then the phone hung up on me
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Rebecca Roberts
(@roberts_becky) reported
@virginmedia I called twice today to cancel our agreement and got cut off. I hope my cancellation will be from today.
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Julien Scott
(@JulienOS) reported
@virginmedia after waiting 50mins on the phone, you just hang up on me. What incompetence. Can’t install virgin broadband, screws up existing BT broadband so no internet, great for WFH and home schooling @BBCWatchdog @MoneySavingExp
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James Harrod
(@jamesharrod) reported
Hi @virginmedia - I can’t get thru on the phone and your live chat is disabled. Can you help on here please?
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UK4TRUMP 🇬🇧🇺🇲
(@MajorityRules2) reported
@LozzaFox @virginmedia No. Virgin are crap. They say everything's fine when it's obvious things are not. They should be investigated by the government because surely in this day and age internet service is vital for many people.
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ЯoЬ J૯ωɿէէ
(@rob_jewitt) reported
@virginmedia As if by some force of arcane internet magic, my service has returned after 33 hours of downtime. I’ve cancelled the engineer