Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU6 and LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Flitwick, Hemel Hempstead, Luton, Dunstable, Shefford, Henlow, St Albans, Milton Keynes, Hitchin and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Flitwick |
Internet | |
| Hemel Hempstead |
TV | |
| Luton |
Wi-fi | |
| Luton |
Phone | |
| Dunstable |
TV | |
| Shefford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
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Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Rachel Wiles
(@rachwiles) reported
from
Hertfordshire, England
@virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jac
(@middletonhills) reported
@virginmedia I appreciate not your fault however this is everyday. An intermittent signal and a message saying it will be fixed by 23.55 or thereabouts. #G775
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🌨❄️☃️Debs Geordie Johnson☃️❄️🌨
(@Johnson53Debbie) reported
@virginmedia Please help, she’s literally sobbing, we have been loyal customers for around 15/16 years we certainly did not expect such awful treatment
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John Armitage
(@SheffieldYell) reported
@virginmedia This is the problem, I spend too much time on hold to your business. Why should I have to call you again, when it is YOU that haven't delivered on what we contractually agreed??
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Nii Lamptey Show #PUSB
(@NiiLampteyShow) reported
I sent a complaint in writing recorded delivery and someone called me. Because I didn't know my password they said they couldn't discuss with me but they would respond in writing. Every other dept just asked me to confirm other DPA but I @virginmedia must have their reasons 🤷
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Donut Dave
(@dartforddave06) reported
Now @virginmedia u expect me to wait 6 weeks for u to come and fix it. Disgusting way to treat a new customer.
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Audrie Moorhouse
(@Auds40) reported
@virginmedia OMG appalling CS received debt collection letter despite fact phone call 17th Jan & letter dated 18th Jan stating would receive credits resulting in credit bal on my acc and chq to me of £21.60. Seems my acc has never been credited. Can’t get thru on phone.
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Simon Cooper
(@simonmcooper) reported
@virginmedia I'm trying to look at a package change, but the 'Chat to us now' button on the customer-exclusion page doesn't do anything. I've tried firefox and edge. Any suggestions?
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Jon Munson
(@jonmunson) reported
@virginmedia And today I find out that existing customers on my same street get offered a better price than I do, with one person being offered the new customer price. So it’s actually more of a personal thing, you just don’t want me as a customer.
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Dr Elizabeth Rickett
(@Lizrickett) reported
@virginmedia Hi I never received an email - I still can’t access my account and see my bills. When is this going to be resolved?
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🌨❄️☃️Debs Geordie Johnson☃️❄️🌨
(@Johnson53Debbie) reported
@virginmedia just tried to call again, they took all the information then say they will transfer to customer relations, line is disconnected. She is now on another call going through the same process (giving her security details) this time she’s asking to speak to supervisor…line gone dead