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Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Dunstable come from postal codes LU5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Luton, Flitwick, St Albans, Henlow, Shefford, Dunstable, and Hemel Hempstead.

CityProblem TypeReport Time
Milton Keynes Internet 4 days ago
Luton Internet 7 days ago
Milton Keynes Internet 7 days ago
Luton E-mail 8 days ago
Flitwick Internet 8 days ago
Luton Internet 9 days ago

Community Discussion

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Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • Rebeccadundon1
    Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please

  • randellauk82
    Ashley (@randellauk82) reported from Luton, England

    @virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2

  • LisaYidetteWHL
    Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡

  • pjay_100
    Pjay100 (@pjay_100) reported from Luton, England

    I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now

  • luciddreamphoto
    Lucid Dream Pictures (@luciddreamphoto) reported from Hitchin, England

    @virginmedia No known issues on everything (broadband tv & phone)

  • bazra1987
    Baz Twyman (@bazra1987) reported from Aylesbury Vale, England

    @virginmedia it says on your app the servers are down? Is this likely to last long

  • MikezHR
    M.I.K.E.Y (@MikezHR) reported from Luton, England

    Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service

  • Dan_lutonbear
    dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England

    @virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.

  • lydia43632819
    Niks (@lydia43632819) reported from Luton, England

    @virginmedia Via email and even I called the customer service also 😞

  • Claydon8Tim
    tim (@Claydon8Tim) reported from Hitchin, England

    @virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere

  • xArtik
    RVNS Artik - Marcos (@xArtik) reported from Milton Keynes, England

    @DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.

  • bobster76
    Robert Beahan 💙 (@bobster76) reported from Hertfordshire, England

    Hi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?

  • bobster76
    Robert Beahan 💙 (@bobster76) reported from Hertfordshire, England

    @virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?

  • luciddreamphoto
    Lucid Dream Pictures (@luciddreamphoto) reported from Hitchin, England

    @virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!

  • Claydon8Tim
    tim (@Claydon8Tim) reported from Hitchin, England

    @virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.

  • lydia43632819
    Niks (@lydia43632819) reported from Luton, England

    @virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣

  • LisaYidetteWHL
    Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!

  • LisaYidetteWHL
    Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?

  • Dan_lutonbear
    dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England

    @virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband

  • Dan_lutonbear
    dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England

    @virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Djfoldy69
    🎭🏴󠁧󠁢󠁷󠁬󠁳󠁿not-so essential worker (@Djfoldy69) reported

    @virginmedia I first tried to contact you on the 11th of December via your WhatsApp service, it's now the 4th of Feb and I still am yet to speak to anyone!? I understand you maybe busy but this is unacceptable! If your that busy, hire more people to answer customers calls

  • DalSinghAtwal
    DAtwal (@DalSinghAtwal) reported

    @virginmedia Yes and rang them multiple times, but why on earth should we contact Yodel when@our contract is with you and not your logistics partner! If there’s an issue YOU should be fixing it…that’s called CUSTOMER SERVICE! Not passing us off to them with whom we have no relationship!

  • ProfBorkensnoot
    James (@ProfBorkensnoot) reported

    @virginmedia You cut my internet this morning after me raising a complaint on Tuesday about this. Person I spoke to on Wednesday could have halted action but was clear he did not want to. Utterly disgusting customer service, as well as still being able to see the info the data breach was for!

  • SabrinaBranwood
    ⚫️ Sabrina Branwood 🔶 (@SabrinaBranwood) reported

    @virginmedia You never have any offered on my account & online offers are new customers only, been with you almost 12 years now and still paying a small fortune for broadband and the phone line I never use but got told I’d have to pay even more to get rid of 😳 oh yeah & now my bill goin up😥

  • morethanafeline
    Helen (@morethanafeline) reported

    Hi @virginmedia , really appreciate being left with no TV for 5 days across a stormy winter weekend because you refuse to just send out a new Tivo box when we *know* box failure is the issue, and insist on making us wait for an engineer. Absolutely terrible.

  • ditzyk
    kelly Dawkins (@ditzyk) reported

    @virginmedia Apple have said it’s a hardware issue & can not be repaired needs to be replaced. I have contacted yourselves on the phone & have been advised it’s £189 to buy my handset contract out. Or nothing you can do as it’s not insured. However…..

  • ditzyk
    kelly Dawkins (@ditzyk) reported

    @virginmedia I’ve checked my rights under consumer rights act & as the issue has been diagnosed as a hardware issue via Apple & I have a report from them the responsibility lies with yourselves to compensate for the item. Is there a complaints email I can contact virgin?

  • DalSinghAtwal
    DAtwal (@DalSinghAtwal) reported

    @virginmedia Absolutely disgusting and shocking customer service, the process is terrible and to be told we have to@contact them directly!…Our money is paid to Virgin NOT Yodel! If you’re logistics partners aren’t delivering it reflects badly on you and you should be sorting it out…NOT US!

  • _kayleighsutton
    Kayleigh (@_kayleighsutton) reported

    @virginmedia @Ofcom how do I make a complaint about this. I didn’t take our this new package!!! We literally said no to the new package which was then put onto the account we had disconnected 4 days earlier. Now I have to give 30 days notice and a final bill for something I didn’t sign up to?

  • TwinsplusTwo
    Twinsplustwo (@TwinsplusTwo) reported

    @virginmedia @virginmedia You could, you know, just provide half decent customer service & send out a new hub, like BT do but I guess you need a customer interface for that, your site is designed to prevent customer contact.