Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Luton, Henlow, Hitchin, Dunstable, Leighton Buzzard, Flitwick, St Albans and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| Luton |
Internet | |
| Henlow |
Internet | |
| Hitchin |
Phone | |
| Luton |
Wi-fi | |
| Dunstable |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
@virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
Really wish sky did good broadband. The level of service from @virginmedia is shocking
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Trussells butchers
(@TrussellsB) reported
from
Hitchin, England
Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Ben there done that
(@benjamingardner) reported
from
Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Anna Goodger
(@anna_j_banana) reported
from
Hemel Hempstead, England
@virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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Helen
(@Creativedecs) reported
from
Dunstable, England
@virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simple-Human
(@TonyHunterUK) reported
@virginmedia The chat service. She isn't very good on the phone, so would prefer using the chat method (especially if the waiting times on the phone are nearly as long as on the chat!) I cannot believe it has taken two days for her to get this far. All the wants to do is reduce her bill!
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Macca
(@MaccaHDD) reported
@virginmedia @UtdStevo Jumping on this post also having the same issues, hard wired no other games affected. Just destiny 2 and a lot of people are having the same issue and probably far more now we are in the peak hours
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Derek
(@itdontmaterwha) reported
@virginmedia Just spent 20 mins on hold with customer care, call dropped for no reason & guess what? Customer "couldn't care less" don't call me back. They care so much, they'll allow me rejoin the Q for another 20 mins
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Jake Kelly
(@jakek07) reported
@virginmedia You are missing my point, I have been with Virgin for a number of years as a customer, if your company isn't willing to fit a cable into to my new property why should I be penalised with a £234 charge? It makes no sense, if anything you should apologize and not charge me said fee
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McNoodle41
(@SweetxoxCheeks) reported
@virginmedia Thankyou for your reply . It says we've found an issue & have let our technicians know & we hope to fix it by the 21st 15:00 . But it's been saying this since last monday and changing the dates as it was supposed to be fixed by last Friday 14th and clearly isn't.
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mary maloney
(@flyingclubcup) reported
@virginmedia trying to login but forgot my details. Provided account number, area ref, date of last bill etc. but it says it can’t find my details? I know you have my details because you keep sending me emails/texts. Tried calling but impossible to speak to a human. Any help?
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Matthew Pound
(@matthewpound) reported
@virginmedia I signed up on the 10th and was advised would get a email from virgin ref package and one about o2 sim. Heard nothing so far ref sim. My self install coming this Sat but will be without a phone from next week with no SIM card. Therefore now looking to cancel everything with you
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UnknownWarrior
(@SkillMaestro25) reported
@virginmedia Yep, rebooting had been done and the issue still there, seems like an issue on your lots end, I can even do forgot password because it keeps giving me that screen in the original tweet
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drift
(@driftwize) reported
@Moose__HD Its a virgin media only issue apparently, they know of it atleast!
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Z Taf
(@TafadarZ) reported
@virginmedia C-0501221021 - ZANE TAFADAR I am willing to come to a resolution but no manager is willing to bother, what Virgin have done is nothing short of criminal and goes against all ethical practice laws. Yet it's ignored like it's nothing. Not to mention the amount of stress caused