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Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Dunstable come from postal codes LU5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Luton, Flitwick, St Albans, Henlow, Shefford, Dunstable, and Hemel Hempstead.

CityProblem TypeReport Time
Milton Keynes Internet 2 days ago
Luton Internet 4 days ago
Milton Keynes Internet 5 days ago
Luton E-mail 5 days ago
Flitwick Internet 6 days ago
Luton Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • goitsagch
    Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous

  • Darryl1712
    Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    @virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.

  • NormskinutsMark
    Mark (@NormskinutsMark) reported from Hitchin, England

    @virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better

  • groom_donna
    Donna Groom (@groom_donna) reported from St Albans, England

    @virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.

  • Darryl1712
    Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    Really wish sky did good broadband. The level of service from @virginmedia is shocking

  • goitsagch
    Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.

  • RHerbert95
    Rory Herbert (@RHerbert95) reported from Dunstable, England

    @virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long

  • F_O_I_D
    Alison Mitchell (@F_O_I_D) reported from Luton, England

    Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.

  • nannynoonoo1
    noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up

  • midnightmaggie
    Sophie Lonergan (@midnightmaggie) reported from Luton, England

    @virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡

  • TrussellsB
    Trussells butchers (@TrussellsB) reported from Hitchin, England

    Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment

  • goitsagch
    Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.

  • _M155Y_
    Kate Welling 🔶️🔶️🔶️ (@_M155Y_) reported from St Albans, England

    @anemoneproject @HertsFRSControl Virgin Media still appears to be down.

  • ov_ahmed
    Ovais Ahmed (@ov_ahmed) reported from Luton, England

    I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice

  • ov_ahmed
    Ovais Ahmed (@ov_ahmed) reported from Luton, England

    I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice

  • itskatielclark
    ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, England

    Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼

  • nannynoonoo1
    noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia HELP

  • DEJPett
    Daniel Pett (@DEJPett) reported from Aldbury, England

    Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.

  • johnoenglish
    John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2

  • goitsagch
    Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tubazilla
    Andy Wyatt (@tubazilla) reported

    @virginmedia awful awful web registration as a new customer - why don’t these companies test their systems properly?

  • Craigsheesh
    Craig Taylor (@Craigsheesh) reported

    @virginmedia C-120121865 is the open complaint it doesn’t show Tuesdays phone call

  • nataliemem
    Natalie Murphy (@nataliemem) reported

    I remember a time waking up in the morning to smiles, forehead kisses, tropical sunshine and breakfast mimosas. Now I wake up to THREE Virgin Media cancellation fees and sitting on hold with customer service.

  • davidturleyuk
    davidturley (@davidturleyuk) reported

    @virginmedia so 2nd day with no broadband,,,,I have a key worker WFH....wait a “few” hours to come back on line..... How many days before we can cancel....

  • patwebb01962978
    pat webb (@patwebb01962978) reported

    @virginmedia We have pictures breaking up on every channel plus the sound just so bad like scratched record. Can the fall of snow be the cause? Because we are now looking for another provider.

  • adamrobertk
    Adam Kennedy (@adamrobertk) reported

    @virginmedia I did call on the price increase, twice, cut off both times and lodged a complaint on it (no response). The service checker is useless as it often shows no issues, and when I eventually get through to your support, they can't do anything as by that time it's corrected itself

  • shreniktrivedi
    Shrenik Trivedi (@shreniktrivedi) reported

    @virginmedia @karen_gibson88 Hmm .. ever going to solve my problem ? I am waiting for you to refund the amount of hub deducted

  • mrs_skrep
    Jules Perks (@mrs_skrep) reported

    @virginmedia But I had been about it going up £5 from £85.50 on 1/3/21 which prompted my call on 21st. Now it’s going up because of my call yesterday as I’ve a second box which I’ve had the entire time. I get stuff goes up but don’t treat customers like this and don’t lie #plentymoreproviders

  • mrs_skrep
    Jules Perks (@mrs_skrep) reported

    @virginmedia And we raised a complaint only to be told by email minutes later it’s been resolved. So much for loyal customers

  • DylROK97
    Dylan Comrie (@DylROK97) reported

    @virginmedia still waiting for my “new customer” gift voucher. Exceeded the 3 month period now, how do I go about redeeming this?