Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU6 and LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hemel Hempstead, Milton Keynes, Dunstable, St Albans, Shefford and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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Hazel Mulhare
(@hazelmulhare) reported
from
London Colney, England
@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia Yes did that - no issues - reset etc etc etc ....
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
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Rachel Wiles
(@rachwiles) reported
from
Hertfordshire, England
@virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia not interested in a customer trying to upgrade them?
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah McDonnell
(@sarahbloomers) reported
@virginmedia Phone. The move date was changed to 14 April, we called this morning in to check it was ok given our previous experience to be told they couldn’t do it until 2 weeks later. The issue appears to lie with the fact that your records haven’t been updated to reflect tht external work
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Customer Service
(@vmbusinesshelp) reported
@drumastersmusic @vmbusiness Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800
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Sarah McDonnell
(@sarahbloomers) reported
@virginmedia Yes we will be raising a complaint but it doesn’t help to resolve the matter we now have. No one seems able to help. No internet for two weeks is totally unacceptable and none of this is our fault.
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Andy Lacey
(@awlacey) reported
@virginmedia I have just had the second horrendous experience with your call centre. I made an online complaint on 31 March and no-one has replied yet. Considering the content of the complainant I am surprised. Certainly won't be referring friends....
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Dean Faccini
(@DeanFaccini) reported
Shocking behaviour by @virginmedia. Customer Services promised me the January annual price increase letter was sent out to me in error and that the increase would not be applied to my account. Have since discovered Virgin Media have INCREASED my monthly bills. #Dishonest
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Hartley-Séan 🇬🇧 #RestoreTheSnyderVerse
(@Hartley_OD) reported
My Internets down for the 2nd time this week ( cheers @virginmedia ) on my day off an kid free of course!. Made me think though why we can't have everything digital. My xbox one x is 95 percent full of online games an movies.its nigh on useless without net. Thankfully I have a
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Katatini
(@katatini) reported
@virginmedia I switched to you in the hope of a more reliable service - our area internet had been down since Friday! What’s going on! London- SW11! Please help!
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!
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Jennifer Kay
(@JenniferLucyKay) reported
@virginmedia do you find it acceptable to leave a vulnerable customer without TV for 5 days and state the customer will have to self install an old out of date box as to replace with a newer box is chargeable as is disconnection? The service is extremely poor
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ElitaAuto
(@ElitaAuto) reported
@virginmedia As I wrote before - that's the problem I spoke to them a few times - every time I hear there is some problem which needs fixing and that they would get back to me but they never did