Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Milton Keynes, Luton, Dunstable and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Total Blackout | |
| Milton Keynes |
Internet | |
| Luton |
Internet | |
| Dunstable |
TV | |
| Milton Keynes |
Wi-fi | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
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Tony
(@tony_cop) reported
from
Ampthill, England
@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JDAllmark
(@allmark_jd) reported
@virginmedia Not able to talk to any for weeks, Having to eventually hang up every time as 90 minutes plus and still no closer to talking to someone, which has probably cost a fortune in calls!
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Chris Hopkins 🇪🇺
(@designs_photos) reported
Trying to speak with anyone @virginmedia is a shockingly poor experience. Been trying all afternoon and again the last half hour with no luck. 😫
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Lady Lati
(@Lady_Lati) reported
@virginmedia Can you please give me a number that I can call about these issues??
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Chez
(@chezza54256) reported
@virginmedia So much so that I went into the office today so I could actually get some work done, I would advise your customer service team to party less and actually do their job.
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SK
(@Turkey123mcfcok) reported
@virginmedia I am clearly wasting my time here. I will ring up, hang on the line for an hour, talk to someone who will pass me onto someone else, then to someone else, then whilst waiting for an answer, the phone will go dead. Cheers. Enjoy your night mate
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Kurly
(@kirpal_huliat) reported
@ScotlandIFA @virginmedia Steer clear from Virgin Media...and yes...customer service non existent
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Nick Salter (NaCl Offical)
(@itsnaclofficial) reported
@virginmedia It’s just a problem fixing number and auto generated- is just asking me what the problem is. Is there a person I can speak to?
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Gareth Blake
(@GarethABlake) reported
@virginmedia Thank you for responding, much appreciated. It seems like it is a total loss of service. None of our devices will connect to the internet and haven’t been able to for 48 hours. Our hub is constantly flashing. This seems to be the same for all other VM users in our area. Thank you
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stuart.j.glen
(@fatlad99) reported
@virginmedia Well I’ve bitten the bullet @virginmedia, you’ve ground me down, your latest customer services call to re-assure me my install would happen and to “trust us” broke the camels back. I’ve cancelled. What a shocking experience, start to finish! Ridiculous @ofcom
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JDAllmark
(@allmark_jd) reported
@virginmedia Resorted to internet chat, and three times moved in to WhatsApp chat. Each one spanning days due to slow responses. I’ve been told that one department couldn’t take things off my package, passed to another department, eventually starting another chat hours into the next day!