Virgin Media

Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunstable, Central Bedfordshire, England 02/18/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunstable, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Dunstable, Shefford, Milton Keynes, Henlow, Hitchin, Leighton Buzzard, Flitwick and Hemel Hempstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Total Blackout
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomSt Albans Internet
United KingdomSt Albans Wi-fi
United KingdomDunstable Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • PaulClayton25 Paul Clayton (@PaulClayton25) reported from Hitchin, England

    @virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.

  • Kevkenny73 Kevin Fuller (@Kevkenny73) reported from Hitchin, England

    @virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!

  • shaqlockholmes Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England

    @SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia

  • Maz_1977 Mariam (@Maz_1977) reported from Luton, England

    @virginmedia the absolute worst WiFi provider

  • CraigFamilyBlog Hayley Craig (@CraigFamilyBlog) reported from St Albans, England

    I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔

  • shaqlockholmes Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England

    @OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure

  • Matt_Davies_01 Matt Davies (@Matt_Davies_01) reported from Heath and Reach, England

    .@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬

  • shaqlockholmes Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England

    @SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.

  • simon_lailey Simon Lailey (@simon_lailey) reported from Aylesbury Vale, England

    I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡

  • Kevkenny73 Kevin Fuller (@Kevkenny73) reported from Hitchin, England

    @virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !

  • sharkbaitza David Harley (@sharkbaitza) reported from Hemel Hempstead, England

    @virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.

  • Edgarcia2Edwin Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England

    @RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.

  • RussellMoss Russell Moss (@RussellMoss) reported from Berkhamsted, England

    @virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.

  • JelBoy1 JelPattenden (@JelBoy1) reported from Hemel Hempstead, England

    @virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!

  • Nightingale_Lee lee nightingale (@Nightingale_Lee) reported from Northchurch, England

    Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.

  • cr10123 Craig (@cr10123) reported from London Colney, England

    @virginmedia is down again!

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Play_Kiseki Kisekiment (@Play_Kiseki) reported

    @virginmedia Internet is incredibly slow, which wasn't an issue until 10pm last night

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @virginmedia I said you have misunderstood my message I asked for help in paying a bill not giving out card details and said it says in your T&C's you will never ask for card details and will be reporting this activity, he then asked me to show him where I tried to reply to virgin not gone

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @virginmedia he signed as BP I gave my name and address first because I thought that was genuine after I had tried online chat last night, but never gave any bank details I suspected a scam when he asked or maybe a she Thanks

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @virginmedia Hi can you help with a query, can you confirm someone with initials BP? had a DM 0.29 wanting me to confirm name and address, I did this at 1.56 at 10.34 asked for and said for security purposes confirm card number,expiry date, csc, and card holder name linked to account ...

  • emmyjovovich Emma Faulkner 💙 (@emmyjovovich) reported

    @virginmedia I’ve seen the broadband and TV are all green ticks but when I test the hub it says theres a issue in my area postcode so which is it?

  • Andyyb33 Andrew Balfour (@Andyyb33) reported

    @virginmedia As the link you sent doesn't work properly

  • JustineElleRyan Justine (@JustineElleRyan) reported

    @virginmedia The charges that have been applied and also I was ment to have service in September that got delayed to November. I feel the attitude is oh I’m sorry you feel that way we can’t do anything about it. All I want is to cancel pay what I have used and move on from the horrible time

  • PeteLee1982 Hucknall Ram 82 (@PeteLee1982) reported

    @AnthYoung83 @virginmedia I turned my Hub3 into a modem and got eero Mesh Wifi, never had a problem since

  • chdjdnkc Vector (@chdjdnkc) reported

    @virginmedia im trying to do somethin and keep getting disconnected because you are not able to keep the service on. fix your internet pls

  • KSB95 KSB (@KSB95) reported

    @virginmedia Want to contact VM to get a tech team to move my router to a different floor in my house. Could you please let me know the correct contact number for this service