Virgin Media

Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

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The latest reports from users having issues in Dunstable come from postal codes LU5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunstable, Central Bedfordshire, England 11/27/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dunstable, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, St Albans, Dunstable, Hemel Hempstead, Luton, Shefford, Hitchin and Flitwick.

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City Problem Type Report Time
United KingdomMilton Keynes Internet
United KingdomSt Albans Total Blackout
United KingdomSt Albans Total Blackout
United KingdomSt Albans Total Blackout
United KingdomSt Albans Internet
United KingdomDunstable Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • ritu2009 Irma Ritu Arora (@ritu2009) reported from Harpenden, England

    @virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    @virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92

  • Dan_lutonbear dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England

    @virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband

  • flissaggie Phyllis Charles (@flissaggie) reported from Luton, England

    @virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!

  • randellauk82 Ashley (@randellauk82) reported from Luton, England

    @virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    @virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.

  • stuartshawcross stuart shawcross (@stuartshawcross) reported from Berkhamsted, England

    Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?

  • Moyraluton Moyra Campbell (@Moyraluton) reported from Luton, England

    @virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service

  • Angela444_R Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported from Dunstable, England

    @virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the

  • mrmarkgale Mark Gale (@mrmarkgale) reported from Hemel Hempstead, England

    @virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!

  • Mikeedpembo MikeP (@Mikeedpembo) reported from Luton, England

    Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.

  • LisaKathryn5 Lisa Kathryn (@LisaKathryn5) reported from St Albans, England

    @virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise

  • tony_cop Tony (@tony_cop) reported from Ampthill, England

    @LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles

  • Halo1975 Simon Hale (@Halo1975) reported from Luton, England

    @virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??

  • Dan_lutonbear dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England

    @virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlecMaca alec macarthur (@AlecMaca) reported

    @virginmedia No. I saw the huge online commentary regarding the quality of virgin hubs and customer service and realised I’d be wasting my time. The product up the cable is excellent, your hubs are unacceptable.

  • KReilloc KJ Reilloc (@KReilloc) reported

    @virginmedia @Jak_Collier So why did your other agent tell him it was available via the red button? Virgin Media customer service is absolute ****.

  • aodare Alec O'Dare (@aodare) reported

    @virginmedia how do I make a formal complaint about a staff member? The attitude given when cancelling my service after 10yrs was unreal. And offering a £40pcm discount in a sec just shows how much I’ve been overcharged. Disgusting service.

  • VickiiLansdowne Vick (@VickiiLansdowne) reported

    @virginmedia Hi, I've just had a missed call from 01618020131. When I ring back it says I have been contacted by Virgin Media, thanks & goodbye. How can I get in contact? Its about someone coming to fix my hub & get my Internet set up which should have been working 2 days ago

  • cleanshirtuk clean shirt (@cleanshirtuk) reported

    @Blay_Vision If it’s not virgin media, they’re all using BTs equipment anyway. Go for the cheapest on the speed you want if you don’t care about customer service

  • CharlieBrough14 Charlie Brough (@CharlieBrough14) reported

    If you wnana know how bad @virginmedia is I started downloading @NBA2K about 2pm yesterday and am still waiting for it to complete

  • dpm_79 Dan (@dpm_79) reported

    @virginmedia I wanted to take on a new 18 month contract but as an existing customer is apparently costs me £11 a month more than a new customer. Just seems stupid, it must cost more than £200 to win a new customer but VM r happy 4 me 2 join another supplier at 20 pcm instead of pay u 34 pcm

  • eljayar 🄻🄴🄾 🄹🄱🅁 (@eljayar) reported

    @virginmedia Today is the 3rd day in a row with a broadband outage in N15. Each evening it's marked fixed then back off next morning. Please let us know what's up, it's about to start really impacting my work.

  • PsychoClaw mrc9878 (@PsychoClaw) reported

    @virginmedia Last technician said some of the connectors were old and she replaced them, spent an hour checking everything. Replaced some parts and it worked for 6 months. It's now the same and you guys can't see the issue. Was told it would be sorted in 48 hours and time is about up.

  • PsychoClaw mrc9878 (@PsychoClaw) reported

    @virginmedia I've done everything I can, rebooted 10 times, all the things you are told to do I have done multiple times and I'm at my wits end with it. Last 2 years have been awful to say the least.