Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Milton Keynes, Luton, Dunstable and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Total Blackout | |
| Milton Keynes |
Internet | |
| Luton |
Internet | |
| Dunstable |
TV | |
| Milton Keynes |
Wi-fi | |
| Luton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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Tony
(@tony_cop) reported
from
Ampthill, England
@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
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Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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Hemz
(@HemzahAhmed) reported
from
St Albans, England
@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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joe haggerty
(@joehaggerty) reported
@virginmedia No you have now signed me up to a new contract that I never authorised. I have given my 30 days notice on 25/01/2021 and it's still not been cancelled. I will be stopping my direct debit on 24/01/21
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Christian Smit
(@CSmit77) reported
@virginmedia @richardbranson and once again the internet is down in Oxford. Come on. You keep telling everyone about customer service awards, what about just service awards. happy to take monthly payments but went internet is down, then it is sorry.
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Linda
(@lindajtreacy) reported
@virginmedia please help. No wifi - not able to join live school or important Zoom meetings today and only a recorded message to call back later in helpline. Not good enough.... and to top it all you’re increasing the monthly cost! How can you justify this?!
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Dan Pawley
(@DanPawley) reported
@virginmedia is it legal that you won't allow customers to cancel channels??
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Doc Squiffy 📺🎮
(@DocSquiffy) reported
@leetvtech @Stephen34184311 @virginmedia get yourself a 4g router. i got a 3 mobile one with unlimited data i now keep as back up for the stream since virgin messed up a month ago. used that for the stream and the broken virgin for the game
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Leigh The Flava
(@LeighTheFlava) reported
@virginmedia Not only is your phoneline not accepting incoming calls but your broadband service has been dire this week! How are we supposed to resolve when we can't contact you?
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Hadley Crowfoot
(@HadleyCrowfoot) reported
@virginmedia I’ve been on hold to the cancellations dept for over an hour now as I want to cancel. I’m going to cancel my direct debit, please take this message of confirmation of me cancelling
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Kiru Taye💋
(@KiruTaye) reported
@CLAficionado @virginmedia Log in online and cancel the account.
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Keith Hunt
(@KeithHu56086709) reported
contact after 45 min wait informed them of issue, passed on to another operative 46 min wait who informed me the contract was cancelled.But opened up again by an agent ? WHY.hence another bill.He assured again contract cancelled and passed on for 25min wait/cut of #virgin media
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TakeAim Ltd
(@TakeAimCoach) reported
@virginmedia Thanks for your apology. How can my poor experience be rectified? I won’t rely on a community forum to resolve an issue you created for me 12 months ago. My service prior to that was good. But now I’m being told I must pay 25% more for a service with is worse that two years ago