Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Shefford, Hemel Hempstead, Dunstable, Milton Keynes, Luton, Flitwick, Henlow, St Albans, Hitchin and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Dunstable |
Internet | |
| Shefford |
Wi-fi | |
| Milton Keynes |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Moyra Campbell
(@Moyraluton) reported
from
Luton, England
@virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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Paul Brennan
(@kahoona7) reported
from
Barton-le-Clay, England
@virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers
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Irma Ritu Arora
(@ritu2009) reported
from
Harpenden, England
@virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for
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Phyllis Charles
(@flissaggie) reported
from
Luton, England
@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
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🌸 Emily Jayne 🌸
(@emily_jayne1233) reported
from
Luton, England
@virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan Hart
(@CraveDnB) reported
@vmbusiness hey, can someone explain to me what’s going on in the bath area? Messaging from hotel indigo bath, we have no internet and are unable to check in or take payments and all TVs are down, we are finding it very difficult to get any info, do you have a resolved by time?
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Barry Cross
(@Barry_Cross) reported
@virginmedia Broadband been faulty for days now. Spent over 2 hours on the phone to them on hold for them to do basically nothing! Not happy, other providers are far faster to sort out issues.
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Hannah Roomes
(@RoomesHannah) reported
@virginmedia Yes it says no issues and then I click broadband issues it runs a test for 30 seconds and says there is issues in the area? So which one is it
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ThatProgrammer
(@ThatProgrammer) reported
@virginmedia I never said I went abroad. I meant that I couldn't visit websites based in Canada and US, but I could visit websites hosted in the UK during this outage period.
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jim
(@jim63895391) reported
@OffMyNoodles @virginmedia the worst ever.
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Jordan Wisbey
(@JordanWisbey) reported
@virginmedia Been trying to get through for 35mins so far. Text message service says that's not working. Promised a call back about terrible b'band when I called last Saturday but it never came. What am I meant to do?
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Glen Hattersley
(@rocknroll66) reported
@virginmedia That’s what I was trying to do! I actually want to speak to someone about it and, despite the appalling service, don’t particularly want to leave if I can negotiate a deal. That’s the difficult bit!!
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Jordan Wisbey
(@JordanWisbey) reported
@virginmedia Im getting a 10th of the speed promised (at best). Spoke to two support staff last Saturday. Promised a call back with 4-5 hours as they couldn't sort it while on the phone. Thats the last Ive heard.
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Glen Hattersley
(@rocknroll66) reported
@virginmedia I was cut off again after 25 mins. What an appalling service #virginmedia
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Mrs_Really_Tired
(@vintage_Mommaa) reported
@virginmedia a hour later still not got put through to disconnections its a joke is this . Guess they making it hard for ppl to cancel now with the price increase .