Virgin Media

Virgin Media Outage Report in Dunstable, Central Bedfordshire, England

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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunstable, Central Bedfordshire, England 12/22/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dunstable, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, Milton Keynes, Dunstable, St Albans, Hemel Hempstead, Shefford and Hitchin.

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City Problem Type Report Time
United KingdomLuton Total Blackout
United KingdomMilton Keynes Internet
United KingdomLuton Internet
United KingdomDunstable E-mail
United KingdomLuton TV
United KingdomSt Albans Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

  • johnoenglish John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.

  • PaulClayton25 Paul Clayton (@PaulClayton25) reported from Hitchin, England

    @virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.

  • cr10123 Craig (@cr10123) reported from London Colney, England

    @virginmedia is down again!

  • Lindz2000 the Parrot man (@Lindz2000) reported from Aylesbury Vale, England

    @virginmedia My fibre broadband has just gone down

  • Edgarcia2Edwin Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England

    @RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.

  • nutritionlizA Liz Anderson RN (@nutritionlizA) reported from Aylesbury Vale, England

    Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.

  • charl0tte_br0wn Charlotte (@charl0tte_br0wn) reported from Hemel Hempstead, England

    @virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .

  • andywindebank Andy Windebank (@andywindebank) reported from Hitchin, England

    @virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice

  • eLearningCB @elearningCB (@eLearningCB) reported from Hertfordshire, England

    @virginmedia don't let me down 😜

  • JelBoy1 JelPattenden (@JelBoy1) reported from Hemel Hempstead, England

    @virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!

  • RussellMoss Russell Moss (@RussellMoss) reported from Berkhamsted, England

    @virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help

  • gregstewart Greg Stewart (@gregstewart) reported from Hitchin, England

    @virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)

  • gregstewart Greg Stewart (@gregstewart) reported from Hitchin, England

    @virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.

  • JelBoy1 JelPattenden (@JelBoy1) reported from Hemel Hempstead, England

    @virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it

  • WellzyRM84 Ryan wells (@WellzyRM84) reported from Dunstable, England

    @virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT

  • Matt_Davies_01 Matt Davies (@Matt_Davies_01) reported from Heath and Reach, England

    .@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.

  • rebecca49493799 rebecca marie hannah (@rebecca49493799) reported from Hemel Hempstead, England

    Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia

  • Lindz2000 the Parrot man (@Lindz2000) reported from Aylesbury Vale, England

    @virginmedia @Nebularusart Down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • steve97345747 steve (@steve97345747) reported

    @Jakey_Wakie @virginmedia Don't bother waiting .write to them and cancel terrible service .

  • Amaan77110099 Amaan (@Amaan77110099) reported

    @wogiewag @virginmedia No I wanted to ring up too tell them I want to cancel

  • Janet_Greaves75 JanLu 🇪🇺🌹🐝🌱🍷🥾 (@Janet_Greaves75) reported

    @virginmedia It was better this morning but that didn't solve the problem last night. What are customers supposed to do when issues are detected, they are directed to an advisor and are then told it's out of hours & cut off? Surely most people watch TV outside of office hours?

  • briangornal brian harris (Harris Garden Services) (@briangornal) reported

    Even trying to cancel your virgin media contract is impossible, been given a contract by a agent who obviously doesn’t know what he’s doing , misleading information, too old for **** 😡

  • San17travel San17 (@San17travel) reported

    @MartinSLewis please can you help? Virgin Media are hiking bills but not answering calls. I have tried the number you gave but no luck.

  • claireishoop ✨✨CLAIRE✨✨ (@claireishoop) reported

    @virginmedia Of course! I’m not stupid! I’ve complained officially now, recorded the telephone conversation with the guy in ‘retentions’ and will go externally if needs be

  • MarkC1165 Mark1165 (@MarkC1165) reported

    @DridgeJimmy @OffMyNoodles @virginmedia They have a text/WhatsApp chat 07533051809 which I use to contact them. Often quicker than the phone option. Doesn't excuse their shoddy customer service though.

  • Jakey_Wakie Jakey Wakey (@Jakey_Wakie) reported

    @steve97345747 @virginmedia App doesn't support my Virgin Media hub 4

  • SueCooki Sue-Ann Cook (@SueCooki) reported

    @piajlarsen @virginmedia Took me 5 days!!! Had to go through a chat screen then they say they busy and it continued on WhatsApp. Was a terrible experience

  • WobblesM38 Wobbles (@WobblesM38) reported

    @1971Gregory @virginmedia I’m on that feeling. Going end of contract. Can’t be doing with the lack of help when it goes tits up