Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Leighton Buzzard, Flitwick, Luton, St Albans, Milton Keynes, Dunstable and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Leighton Buzzard |
Internet | |
| Flitwick |
Internet | |
| Flitwick |
Internet | |
| Luton |
Internet | |
| St Albans |
Total Blackout | |
| Milton Keynes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Steve Dunn
(@SteveDunn09) reported
from
Harpenden, England
@virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
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VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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SteveG@ERS
(@ERS_SteveG) reported
from
Toddington, England
@skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia
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VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Again why send me a bill when I'm no longer a customer
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
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Dom O'Riley
(@domoriley) reported
from
Milton Keynes, England
@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rayner B
(@RaynerBauer) reported
@virginmedia contract coming to an end in lockdwn. 100% u get a price hike. No loyalty or worry ppl trying to survive. Unethical bad business practice much?
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Christopher Shaw
(@c_r_shaw) reported
@virginmedia Text from @virginmedia: The latest update we have is: This problem should now be fixed. We're carrying out some final checks to confirm this. The estimated repair time is now: 13/02/2021 10:15:00. The Virgin Media Team.- ID: F008795191. Best wishes, the Virgin Media Team.
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Lee
(@YachtBiscuit) reported
@virginmedia Was told by Virgin on the phone today, there is a big problem that is affecting 25k people. They don't know what the issue actually is though(?) So Virgin Media *know* there is a huge issue affecting a very large amount of people.
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straw48
(@straw481) reported
@virginmedia I've got to say that your disability service is absolutely hopeless!!! I've been waiting for over 2 hours for someone to get back to me. I can't login to my mobile account yet again!!! 😠
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Glenn Scott
(@_666revelation) reported
@virginmedia AND I had to purchase my own extender because customer service says that's not what you do anymore!! Really?? According to your app you do!!
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Lisa Voisey
(@vsyptts) reported
@virginmedia Thank you for the reply. Very much the same here, current download speed of 12.1mbps.... rather than expected average of 107mbps as on the m200 service. I have emailed a complaint, is there anything else you recommend?
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Terry J Dwyer
(@Terryjdwyer) reported
Thanks Virgin media, been a loyal customer for years. Needed to lower my bill because of job loss, my bill increased from £106.00 to £128.00, said nothing they can to do help me so I contacted sky and got a better package for £81.00, so much for loyalty.
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MrBrooksPrimaryEd
(@MrBPrimaryEdu) reported
I follow the advice given to me, my equipment is sent to the wrong household twice. When it finally arrives it still provides me no internet ? I’m trying to work from home and your service is simply shocking @virginmedia @VMSolutions_
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Andrew Broadbent
(@andrewbroaders) reported
@virginmedia Hi. 24 hours have elapsed and no response from VM to my forum post. Spent another 2 hours on the phone to VM today trying to get someone to look into the issue (or even admit that the problem exists). What do I do now? #virginmediadown
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Ross Eady
(@the_janner) reported
@virginmedia I've done that and it appears that because virgin have oversubscribed there is nothing that can be done. Please tell me how to make a formal complaint. Not only are you increasing prices, you're failing to provide a stable, satisfactory service.