Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Hemel Hempstead, Dunstable, Luton, Milton Keynes, Shefford, Hitchin and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Dunstable |
Phone | |
| Luton |
||
| Milton Keynes |
Internet | |
| St Albans |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Skinny John
(@JLTFC) reported
from
Luton, England
@virginmedia To be fair got through after about 35 mins & they resolved my issue quickly & I was very happy with outcome, just a bit frustrated @ time because of hanging on phone for so long.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia television service not available no channels whatsoever error code (W02) #virginmedia
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Nathan Mladin
(@nathanmladin) reported
from
London Colney, England
.@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’
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Helen Lawrence
(@Helenjaneslaw) reported
from
Hemel Hempstead, England
Unacceptable @virginmedia!!! My husband bought an EE phone and now following the migration he can't use it so has no phone. Virgin mobile's response "buy another phone". No help whatsoever. Terrible customer service.
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amanda manning
(@scottsgirls25) reported
from
Hitchin, England
@virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡
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Mark Golding
(@mcgolding1970) reported
from
St Albans, England
@Classicbritcom @virginmedia To get out of the contract. Even though I had been a customer for 5 years!
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iam_Phemmy_Nice® 👻
(@phemmynice) reported
from
London Colney, England
British media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!
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Tallulah B
(@TallulahB4) reported
from
London Colney, England
@virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month
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Mahdi Taghizadeh
(@mahdi) reported
from
London Colney, England
Can’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!
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Yeankarh
(@smokinghawt) reported
from
Luton, England
@a_kiwi_fox @ameliadenys @virginmedia At least in the 80s we knew there were limited modes of communication. In 2019, customer service is key 🔑 so thy should have found a way to communicate with us even if it means liasing with another competing network.
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Simon Mead
(@minimonte) reported
from
Dunstable, England
@virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected
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Ali B
(@AliB79) reported
from
Hertfordshire, England
@kitkatpeggy @virginmedia @susankmann Switch to 853 as a temporary solution.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services
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John Shirley
(@johnr_shirley) reported
from
Luton, England
@tweetlch @virginmedia @maclean132 How rude....
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𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com
(@ClaireBoyles) reported
from
St Albans, England
@virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data
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Tim Kirkby
(@rebmit1) reported
from
Wendover, England
@virginmedia extremely dissatisfied, disappointed with the customer service I have recevied today. I have had repeated issues with My WiFi, mitliple phone calls, two engineers and I still have a poor service. Customer services said today they cannot help. Brilliant... #fuming
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DEBS WILD
(@debswild) reported
from
London Colney, England
@virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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Alex Grocott
(@AlexGrocott1) reported
from
Hitchin, England
@virginmedia been on hold in excess of an hour trying to talk to someone to assist with setting up my hub, this is disgraceful and already a poor start for a new customer #nothappy #shouldhavestuckwithsky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KRAM
(@KRAMstep) reported
@virginmedia your service is terrible. I'm paying for 1GB download... I'm getting 45-50Mbps on average??? What a waste of money 👋
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Graeme Horsfall
(@Graeme_Horsfall) reported
@virginmedia Nothing on the checker - have booked an engineer. A number of people are out of service in this post code. Very rarely the status checker accurately reflects the actual service level.
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𝔽𝕒𝕣𝕣𝕖𝕝𝕝 𝕆'𝔾𝕒𝕣𝕒
(@farrellogara) reported
@VirginMediaIE #VirginMedia Your Samsung Galaxy S22 Ultra competition page won't accept my email address, keeps saying it cannot accept any special characters. The only special character is the '@' in the email address, please help!
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Kirstie
(@Kirstie__Allen) reported
@virginmedia Your customer service department is shocking. Never known such terrible customer service
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GPD
(@GamePlayerDave) reported
@virginmedia Had a power cut earlier and now our internet is Intermittent. Cuts out every 15 minutes. Is it s problem our end or yours?
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Panna
(@Panna84655825) reported
@virginmedia what a joke was meant to have my installation today.. due to weather pushed back 2 weeks really!!! Shoddy service. Looking for another provider am going to cancel
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Ewen Cairns
(@EwenCairns) reported
@virginmedia Quite possibly the worst customer experience of all time. You have managed to send me new equipment and make my internet worse. Cut off several times on calls with no call back. It’s impossible to complain. If anyone is considering virgin media don’t even think about it.
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Ewen Cairns
(@EwenCairns) reported
@virginmedia One technical expert was particularly poor. Told me he was a senior with 5 years experience. Certainly not with customers. I now don’t have service in half of my house and know it will be weeks till it’s fixed.
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Eddy Shuttleworth
(@ShuttleworthE) reported
@virginmedia I spoke to the technical team on Wednesday to order the second WiFi extender pod. In terms of all of the issues I've spoken to sales, business sales, pre-installation and a handful of other teams between December 13th and February 3rd. All of them determined it's not their fault.
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Jude Appleton
(@mrsyancan) reported
@virginmedia how many times do I have to ask to cancel my broadband for it to actually be done rather than trying to offer me a deal!? #customerservicefail