Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunstable come from postal codes LU5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dunstable, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Luton, Flitwick, St Albans, Henlow, Shefford, Dunstable, and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes
|
Internet | 21 hours ago |
|
Luton
|
Internet | 3 days ago |
|
Milton Keynes
|
Internet | 4 days ago |
|
Luton
|
4 days ago | |
|
Flitwick
|
Internet | 5 days ago |
|
Luton
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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Hemz (@HemzahAhmed) reported from St Albans, England@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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Jamie Carbin 🤔 (@JamieCarbin) reported from Luton, England@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
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Hemz (@HemzahAhmed) reported from Aylesbury Vale, England@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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dicky jones (@dickyjones88) reported from Luton, England@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, EnglandI hope @virginmedia get their shitty service up and stable again as I’m still up trying to copy work stuff ready for tomorrow! It should have been done dusted earlier afternoon! #VirginMediaFail
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Tony (@tony_cop) reported from Ampthill, England@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
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weathers_16 (@weathers_16) reported from Harpenden, England@anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬
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Amanda (@lavallinamanda) reported from St Albans, England@virginmedia having real issues with broadband who can we connect with
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dicky jones (@dickyjones88) reported from Luton, England@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
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craig stichbury (@craigstichbury) reported from Upper Sundon, England@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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Paul Clayton (@PaulClayton25) reported from Hitchin, England@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England@virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.
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AnnRaj (@anandhinagaraj) reported from St Albans, England@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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Ryan wells (@WellzyRM84) reported from Dunstable, England@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
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John English (@johnoenglish) reported from Berkhamsted, England@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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fergal (@fergal_rarkey) reported from Hitchin, England@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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clyde frog (@rhysxciv) reported from Luton, EnglandHahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
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Hemz (@HemzahAhmed) reported from Aylesbury Vale, England@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Umair (@UmairGamingYT) reported@virginmedia fk your stupid *** ****** internet ******* scam
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Frustrated Parent 🇮🇪🇮🇪 (@dar0868356308) reported@virginmedia Looks like a computer is replying. My question asked for a dm as I have an accounts issue. This company is impossible to get try to. Your website says open Saturday yet your phone lines say u are closed
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Frustrated Parent 🇮🇪🇮🇪 (@dar0868356308) reported@virginmedia I have an account issue
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signs (@newsigns2) reported@virginmedia Sure, we moved taking our hub3 and virgin powerline extenders with us and the wifi coverage is poor at best. I have used the connect app to optimize the network config and the hub says that I need to move everything closer to the hub. After multiple calls to tech support
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Philip Newson (@p_newson) reported@virginmedia Thank you, just spoken to customer servise - they have explained this, why couldnt she say this yesterday. Today the staff were very helpful so I know that once 1no installed I will need to call for the 2nd one :-) as the dining room where I work has zero wifi
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Ed Miguens (@edmiguens) reported@virginmedia This is literally the worst customer service. I have been hung up on 5 times by your cancellation team over the past hour. This is on top of you constantly pushing back the installation date so @bt_uk sorted us out within 2 days. You are a joke.
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signs (@newsigns2) reported@virginmedia Your website makes a big deal of your knowledge and desire to deliver customer satisfaction and you have failed to date. If another isp in my area could meet my broadband requirements I would change providers
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signs (@newsigns2) reported@virginmedia So instead of a monthly rental that never ends for one pod I will get an wrt router that that fee would cover in 12 months and not share my data with Plume
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Mona Jakhu (@Mona_Jakhu) reported@virginmedia can’t believe the engineer booking was cancelled over an assumption that my issue is fixed. Now I have no internet tv or broadband and paying g to or this ridiculous service with no engineer available until Monday and no help in the meantime
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karen (@purplebrainpuke) reported@virginhelp @Virgin @virginmedia I have had intermittent WiFi issues since June 24th. I have reported this several times. I arranged an engineer to attend this morning. Engineer didn't show..... apparently cancelled by a computer because the fault wasn't showing 😕