Virgin Media outages and service status in Dunstable, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dunstable, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (71%)
- Wi-fi (14%)
- TV (14%)
The latest reports from users having issues in Dunstable come from postal codes LU5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunstable, England
The most recent Virgin Media outage reports came from the following cities: Henlow, Luton, Milton Keynes, Flitwick, St Albans, Shefford, Dunstable, and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow
|
Wi-fi | 2 days ago |
|
Luton
|
Wi-fi | 3 days ago |
|
Milton Keynes
|
Internet | 8 days ago |
|
Luton
|
Internet | 10 days ago |
|
Milton Keynes
|
Internet | 11 days ago |
|
Luton
|
11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Jon Gledstone (@JonGledstone) reported from Hertfordshire, England@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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Amanda (@lavallinamanda) reported from St Albans, England@virginmedia having real issues with broadband who can we connect with
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Hemz (@HemzahAhmed) reported from Aylesbury Vale, England@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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Hemz (@HemzahAhmed) reported from St Albans, England@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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weathers_16 (@weathers_16) reported from Harpenden, England@anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬
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weathers_16 (@weathers_16) reported from Harpenden, England@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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Tony (@tony_cop) reported from Ampthill, England@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England@virginmedia Yeah all channels, checked service status already and its showing all is ok
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dicky jones (@dickyjones88) reported from Luton, England@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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Paul Clayton (@PaulClayton25) reported from Hitchin, England@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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weathers_16 (@weathers_16) reported from Harpenden, EnglandWow @virginmedia probably the worst service and rudest staff I have ever come across
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Fred McBreen (@FredMcBreen) reported from Hitchin, EnglandJust wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Brenda Franco (@joybrenda) reported from London Colney, England@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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fergal (@fergal_rarkey) reported from Hitchin, England@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Jamie Carbin 🤔 (@JamieCarbin) reported from Luton, England@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
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Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England@virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.
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craig stichbury (@craigstichbury) reported from Upper Sundon, England@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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Hemz (@HemzahAhmed) reported from Aylesbury Vale, England@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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CMcC (@scotinhitchin) reported from Hitchin, England@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Tony (@tony_cop) reported from Ampthill, England@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Lessels (@marklessels) reported@virginmedia No.. Ran tests multiple times which always come back fine.. Yet still faced with constant drop outs and terrible speed
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Luke Hanson (@lukehanson84) reported@virginmedia Can anyone help?
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Dave Simmons (@davesimmons67) reported@virginmedia What do you mean by phone contract ? I pay monthly for my handset thats due to end next year. I pay monthly for the airtime and that was contract that I had the message about saying my airtime contract had expired and am now on a rolling monthly contract. They couldn't help me
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𝗠𝘆𝘁𝗵𝗼𝘀 𝙞𝙖𝙢𝙗𝙖𝙙𝙙𝙞𝙚𝙚 (@iambaddiee) reported@ayresie__ @virginmedia You send me a DM and I'll help you fix it... Could be something super simple. ☺
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@virginmedia What time do your customer service phone lines close?
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Ashley (@Ashley86715180) reported@virginmedia Yes it was raised online and I get no reply or a reply saying someone had tried to contact me ??? Then the recent one states a letter has been sent to me with findings and because I didnt reply it was thought problem resolved - a letter really ? A email would prove response !!
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Ashley (@Ashley86715180) reported@virginmedia All I want is a final Bill from when I have tried to cancel the Sum now is ridiculous and I have this months payment on yet my services have been off for over 3 weeks , so upsetting and frustrating- why is communication difficult and you make it impossible for people to break
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Disal (@Disal67862571) reported@virginmedia I am meant to be paying £34 a month and have a direct debit set up why am I being charged £64 for this month and £103 for another month all through direct debit. I want a refund and some extra compensation for the trouble caused.
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Molly Cook (@MollyCo0k) reported@virginmedia is there anyone that can provide help with dropping internet, have been on hold for an hour and I note your phone lines are closing at 9pm.
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Jeremy B (@Jerbla) reported@virginmedia Have you checked your network in OX2?