Virgin Media outages and service status in Dunstable, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Dunstable, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 2:47 PM GMT+1.
- TV (60%)
- Internet (19%)
- Wi-fi (10%)
- E-mail (5%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunstable, England
The most recent Virgin Media outage reports came from the following cities: Luton, Milton Keynes, Hitchin, Dunstable, Flitwick, Leighton Buzzard, Hemel Hempstead, St Albans, Aston Clinton, and Henlow.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 11 hours ago |
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TV | 17 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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TV | 3 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
4 recent signals
4 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Niks (@lydia43632819) reported from Luton, England@virginmedia Via email and even I called the customer service also 😞
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!
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Dom O'Riley (@domoriley) reported from Milton Keynes, England@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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Tim Read (@TimRead1971) reported from Hertfordshire, England@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
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Paul Gray (@PaulGrayDJ) reported from Flitwick, England@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
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Robert Beahan 💙 (@bobster76) reported from Hertfordshire, EnglandHi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?
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Jake Kirby (@848Jake) reported from Toddington, England@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Baz Twyman (@bazra1987) reported from Aylesbury Vale, England@virginmedia it says on your app the servers are down? Is this likely to last long
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SUJIT KUMAR DAS (@Chakradan) reported from London Colney, England@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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Nik Lane (@NikLane7) reported from Hertfordshire, England@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
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dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England@virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband
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Rav 🤓 (@smileyrav) reported from Hitchin, England@virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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Simon Dennis (@sjdhatters) reported from Aston Clinton, England@NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!
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HK (@harrydotcom_) reported from St Albans, EnglandCome on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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iBraderz (@iBraderz) reported@virginmedia Sort your service out now! Internet has been intermittent since the start of may with the fix date being delayed 4 different times. In the last like hour there have been around 5 outages with disconnects lasting several minutes. This is completely unacceptable.
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Alison Metcalfe (@cocowills) reportedDown again 2nd time in 2 days!!Come on Virgin!!Sort it out!! #VirginMedia
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KoalaTeaEJ 🐨☕ (@KoalaTeaEJ) reported@youfibre I've just moved to YouFibe from Virgin Media but I need to pay out Virgin Media which I was told that YouFibre was going to cover. How do I fix this? I don't want to bills and 2 internet providers.
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HRCastle (@hrcastle) reported@virginmedia @mjpenn7 Can you please confirm if there is an outage in BH21 area, as no one is replying to my DMs
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Ben Grant (@MrBenGrant) reported@willywillett @virginmedia Had a similar issue with an engineer, they booked an appointment for 4-7pm on a Saturday and it turned out they engineers stop at 5. So the engineer wasn’t able to get to me. They came a few days later and said they would never come after 5 on a Saturday
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Chris Richards (@rocky_115) reported@virginmedia The internet and tv service has been down since 1330 today in SA1. No info given by you all day. Work meetings cancelled today, no tele to watch tonight. Zero communication on a timescale for a fix. Simply not good enough
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muffy_merkin (@muffy_merkin) reported@MrBenGrant @virginmedia Ditch them, I did last year. Switched to community fibre, borrowed my mates apple box and now I pay £19 a month instead of the £95 Virgin was going to charge. They even make cancelling tortuous and intrusive. Horrible company with horrible customer service.
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Vicky Leigh (@vickiferris) reportedI call customer services and then told oh they do 360 boxes for existing customers but if it worked OK then the box was fine. However the email says the boz will work and look OK until it doesn't so I ask for a replacement or engineer to check it (4) @virginmedia
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Stranger in a Strange Land (@MVenvyEsq) reported@virginmedia Failed appointments and not understanding the problem and reporting to saying it has been resolved by claiming I had a different problem. Your complaints dept on it as we speak . We shall see.
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RaRa ☆ 瑠ん夜 (@mechacat) reported@virginmedia Hi, I have had patchy internet all day yesterday and now today it is completely down. SW16 area. What is happening?