Virgin Media outages and service status in Dunstable, England

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunstable, England

The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Hemel Hempstead, Dunstable, Henlow, Hitchin, Milton Keynes, Flitwick, Leighton Buzzard, and Aston Clinton.

City	Problem Type	Report Time
Luton	Internet	24 hours ago
St Albans	Wi-fi	1 day ago
Luton	Internet	2 days ago
Hemel Hempstead	Internet	3 days ago
St Albans	Internet	3 days ago
Dunstable	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunstable, England

Latest outage, problems and issue reports in Dunstable and nearby locations:

• 
  Kefaloniaman23 (@KevinSaunders23) reported 11 seconds ago from Flitwick, England

  @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

• 
  Geo 🍍 (@GeoRog7) reported 6 minutes ago from Milton Keynes, England

  @virginmedia I agree they wont but if you see the loss i am getting of -82dbm from being 7 metres away surely a pod will expand coverage into that area with the poor signal strength? If i stand next door to the router i get my expected speeds - thanks

• 
  Harold Wicks (@hw_renewe) reported 9 minutes ago from Hemel Hempstead, England

  @virginmedia “Have you checked for any issues in your area” No I have not checked that link. It is intermittent; one minute it is useable and next the internet service is missing; it is regular occurrence, happens almost daily!?

• 
  Big E (@lutonmagoo) reported 9 minutes ago from Caddington, England

  @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

• 
  SUJIT KUMAR DAS (@Chakradan) reported 11 minutes ago from London Colney, England

  @virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit

• 
  Mark Williams (@Pensar_Mark) reported 12 minutes ago from Berkhamsted, England

  @virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.

• 
  Big E (@lutonmagoo) reported 14 minutes ago from Caddington, England

  @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

• 
  Sian Milner (@sianhelena_m) reported 27 minutes ago from Hitchin, England

  @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

• 
  ✨kate✨ (@ushererofsouls) reported 27 minutes ago from Harlington, England

  @virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.

• 
  Nik Lane (@NikLane7) reported 33 minutes ago from Hertfordshire, England

  @TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet

• 
  shaun Murray (@shaunpmurray49) reported 37 minutes ago from St Albans, England

  @virginmedia now my deal had run out I need to cancel the sports . Do i just ring up

• 
  robbo (@brobbo55) reported 46 minutes ago from St Albans, England

  @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

• 
  Phil Campbell (@PhilCampbell_) reported 47 minutes ago from Hemel Hempstead, England

  @virginmedia No. There never are. I've had issues with this since I'd had it installed.

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 47 minutes ago from Luton, England

  @virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband

• 
  Big E (@lutonmagoo) reported 48 minutes ago from Caddington, England

  @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

• 
  tim (@Claydon8Tim) reported 48 minutes ago from Hitchin, England

  @virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.

• 
  Baz Twyman (@bazra1987) reported 49 minutes ago from Aylesbury Vale, England

  @virginmedia it says on your app the servers are down? Is this likely to last long

• 
  Ben 🦀 (@bencrabtree7) reported 51 minutes ago from Leighton-Linslade, England

  @virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.

• 
  Vision Elite Media (@vision_e_media) reported 58 minutes ago from Hertfordshire, England

  @virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?

• 
  Adam (@TotallyFD) reported 59 minutes ago from Kings Langley, England

  @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AngMacca (@AngMacca) reported 5 minutes ago

  @virginmedia hi, our internet has been intermittent since 30th May (ML2), with resolution dates moving back repeatedly. Can you advise on a ACTUAL date from which we will resume 100% service?

• 
  ROBOT (@ROBOTkombucha) reported 7 minutes ago

  @virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..

• 
  Louise Ford (@pixiepoppett) reported 9 minutes ago

  @virginmedia my internet a d tv are down can u tell me how long this will be

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 9 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  MR COOL (@Lifeline04India) reported 12 minutes ago

  @virginmedia Yes and one guy called and told i will receive few details as SMS including Re=feral bonus and referal entry, still i didnt receive, Please help

• 
  aldo (@ukaldo2) reported 21 minutes ago

  @virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget

• 
  UnTzY 🚶🏻 (@untzy) reported 22 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.

• 
  Darren Hayes (@darrenhayes1973) reported 25 minutes ago

  @virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!

• 
  STEPHEN (@stevied151181) reported 29 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Man in Black 2125 (@In2125) reported 29 minutes ago

  @virginmedia yeah did that. it says all fine. no issues .... yet a quick scan of social media ( not using virgin broadband obviously, reveals there's an outage in my area .... perhaps you should move your status checker to another provider? It's going to 24 hours apparently. great service