Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Shefford, Dunstable, Hemel Hempstead, Milton Keynes, Flitwick, Henlow, St Albans, Hitchin and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Shefford |
Wi-fi | |
| Dunstable |
Internet | |
| Shefford |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Dunstable |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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Craig
(@cr10123) reported
from
London Colney, England
@virginmedia is down again!
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sari Huttunen💙
(@sarihuttunen) reported
@virginmedia Thanks, I am still working on it. Currently on a conversation with a third agent on the matter, this time on WhatsApp. This is extremely time consuming + draining way to sort out issues. The agent is now on 60min break from our convo….😳🙈and in all honesty, I despair…
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Ruth O'Brien
(@RuthSocial) reported
Anyone recommend decent broadband in East London? Been having constant @virginmedia issues for weeks. It’s disrupting the ability to work from home and costing us extra £ on hot spotting. Fed up with them now, neighbours having issues too.
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Linda Roy
(@linda_uk) reported
@virginmedia are your staff taught how to lie? Or are they born liars? Promise after promise and all it would take is the call back I was promised? Why say they will call back and never ever do.
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Joanne Murphy
(@pchee2) reported
@virginmedia How about the fact that I want to leave penalty free as you cannot provide the service promised ?
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Matt
(@MattX1971) reported
@virginmedia Waste of time as that is never updated with this problem - your infrastructure is ****. Yet again I CANNOT DO MY JOB BECAUSE OF YOUR ****** NETWORK. £50 a month for this total garbage - not worth it.
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Steve Sims
(@steversims) reported
@virginmedia hey I’ve had no WiFi all morning. Site say no issues. How can I contact VM and book an engineer??
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Christophe
(@cTophe64) reported
@virginmedia Yes I have already checked that + what VM’s Hub 3 colour coding means and It is daft at best. Flashing or solid green should never mean there is a fault !
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Stu Annakin
(@SAnnakin16) reported
from
Northallerton, England
@virginmedia Yes we have and never been charged! Clearly I’m not impressed.
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L.R.M Photography
(@LRMphotos) reported
@sainsburys hi, your online site is broken. When you click on amend order you get a sorry technical issues page and it logs u out. Frustrating as could be without broadband tomorrow due to virgin media so trying to amend Wed booked delivery
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Regents-k-i-d
(@Realregentskid) reported
@virginmedia Yes both times, they never actually tell me the issue they just say “engineers are working on a fix” with no actual details. Was promised it’ll be fixed tomorrow so we’ll see.