Virgin Media outages and service status in Dunstable, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Dunstable, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 8, 7:46 AM GMT+1.
- TV (42%)
- Internet (40%)
- Total Blackout (12%)
- Wi-fi (5%)
- E-mail (2%)
The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunstable, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, St Albans, Hitchin, Luton, Hemel Hempstead, Harpenden, Dunstable, Henlow, Flitwick, Leighton Buzzard, and Aston Clinton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 hours ago |
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Internet | 2 days ago |
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TV | 4 days ago |
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Internet | 4 days ago |
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Internet | 6 days ago |
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TV | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Lisa Kathryn (@LisaKathryn5) reported from St Albans, England@virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?
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RVNS Artik - Marcos (@xArtik) reported from Milton Keynes, England@DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.
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Ben 🦀 (@bencrabtree7) reported from Leighton-Linslade, England@virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.
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Robert Beahan 💙 (@bobster76) reported from Hertfordshire, England@virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?
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Harold Wicks (@hw_renewe) reported from Hemel Hempstead, England@virginmedia “Have you checked for any issues in your area” No I have not checked that link. It is intermittent; one minute it is useable and next the internet service is missing; it is regular occurrence, happens almost daily!?
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🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Sent in a complaint already but no luck on getting my services sorted
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Nik Lane (@NikLane7) reported from Hertfordshire, England@TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England@Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.
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Baz Twyman (@bazra1987) reported from Aylesbury Vale, England@virginmedia it says on your app the servers are down? Is this likely to last long
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Rav 🤓 (@smileyrav) reported from Hitchin, England@virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks
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M.I.K.E.Y (@MikezHR) reported from Luton, EnglandIm seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Doesn't help me now does it when I've borrowed the money to get my services on and STILL I can't even get through on WhatsApp? (Can't call due throat and voice issues at the moment)
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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Mark Gale (@mrmarkgale) reported from Hemel Hempstead, England@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Craig R 🇹🇩🌹 (@craigr98_2016) reported from London Colney, England@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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Rebecca Dundon (@Rebeccadundon1) reported from St Albans, EnglandHey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password
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🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Mixture of things . I don't even feel like a valued customer with you guys.
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England@Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, EnglandDear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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robbo (@brobbo55) reported from St Albans, England@virginmedia sort out the wifi in AL4. Been down two days now joke of a provider
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony McDonough (@tonymc39) reportedPleased to see this - @virginmedia is a horrible company to deal with
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𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported@virginmedia I have DMd you as my net is down yet again. Apparenrly ypuve fixed the problem about 5 times over the past 3 weeks. Im so pissed off
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sirharrykane (@2026threelions) reported@virginmedia any idea when the broadband will be sorted in ss2. a week now. Can’t work from home kids can’t revise properly and missing all the football as can’t record or playback. I pay 144 pound a month and I know you can’t help lightning but surely someone knows a timeline
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MICHAEL (@WELSHDRAGON135) reportedHi @virginmedia I've recently re negotiated my contract for 24 months . Can you plz tell me why my broadband hub is a No 3 when apparently there's now a No 5 hub ? Which is was offered at a greater price by your "sales people" ?? Surely as a "valued customer" i should be upgraded
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Paul Williams (@bushmills7d) reported@virginmedia Saturday going in to Sunday no service for the majority of the day and the service checker you recommend tells me there’s an issue in my area. No **** Sherlock! But I bet you’ll still want your full payment when it’s due. And I thought BT broadband was bad
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SMC-1967 🍀 (@Smc___1888) reportedSort your ******* Internet out @virginmedia 3 times it's went off since AV woke up n gives you the same bullshit excuse on the service status.
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Epicurean Cat (@EpicureanCat) reported@premnsikka I had this exact experience with Virgin media, including failure to cancel a direct debit, two payments taken after cancellation, then a complete runaround through call centres with less than basic English spoken in an attempt to get a refund. I would never use @virginmedia.
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jen 🎃 (@pestowitch) reportedNow where is my reimbursement for the time they wouldn’t let me cancel mine (without paying out the rest of the contract) bc I was moving somewhere that already HAD a virgin media contract…
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Dobbin1957 (@dobbin1957) reported@MIKEYJ0726 @virginmedia @skytv Me too mate. Eye watering prices and crap customer service aren’t a great combination but it’s one that Virgin seem to prefer. Sky here I come and I don’t care if it costs me more..
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Belfast Books (@BelfastBooks) reported@TrevorM63275988 Having dealt with Virgin Media on behalf of clients for more than 20 years, I can say their customer service has changed dramatically. They now appear to rely heavily on contact deflection, a practice where customers are repeatedly directed towards web chat, FAQs and automated systems instead of being able to speak to a human adviser. While contact deflection is intended to reduce support costs, my experience is that it has reached the point where accessing a person has become unnecessarily difficult. I'll I'll be raising it with Ofcom under the complaint they have against them.