Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Flitwick, Luton, St Albans, Milton Keynes, Dunstable and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Flitwick |
Internet | |
| Flitwick |
Internet | |
| Luton |
Internet | |
| St Albans |
Total Blackout | |
| Milton Keynes |
Internet | |
| Luton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
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weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
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Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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dicky jones
(@dickyjones88) reported
from
Luton, England
@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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craig stichbury
(@craigstichbury) reported
from
Upper Sundon, England
@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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Tony
(@tony_cop) reported
from
Ampthill, England
@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Tony
(@tony_cop) reported
from
Ampthill, England
@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Hemz
(@HemzahAhmed) reported
from
St Albans, England
@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Jamie Carbin 🤔
(@JamieCarbin) reported
from
Luton, England
@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
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Amanda
(@lavallinamanda) reported
from
St Albans, England
@virginmedia having real issues with broadband who can we connect with
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leonard.Saunders
(@LeonardSaunde19) reported
@virginmedia Hello IY I have had no updates from VM re my issue / complaint or the order I placed back on the 23rd September (did I really expect this large company to care for individuals)
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David Hemmings
(@DavidHemmings6) reported
@virginmedia No, there isn’t a complaint as of yet.
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Lyndsey Oliver
(@LyndseyOliver) reported
@BundobustMarko @virginmedia Can I ask how you managed to change your password? Since installing our new box nothing will connect and I am continually advised 'incorrect password' advised on phone it's a known issue which hasn't resolved anything, obviously
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Az Hussain
(@azmat104) reported
@virginmedia , I have the misfortune of dealing with some terrible customer orientated organisation in the past . But those are now considered gems when comparing to Virgin Media. I have trying to get an issue sorted out, I’ve been pushed from pillar to post for a full week.
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Josie.L
(@JosieHJSimpson) reported
@virginmedia I have NEVER experienced customer service this bad! Your agents LIE in every conversation. I was promised a simple email today to confirm the credit I've been chasing since APRIL. Still nothing! I have debt collectors on my case because of you!
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Johnathan Robison
(@MrJRobison) reported
So @virginmedia - absolutely appalling how my wife has been treated by you after 7 years as a customer. Constantly offering less but not being transparent, making her hold, not phoning back. Now she's cancelling so you've lost a loyal customer.
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Tommy71
(@Tommyboyle_71) reported
Are there any solicitors out there that would love to take @virginmedia to court ? I have a brilliant case. D.m me if you would like to name & shame them in a public arena. Worst company I've ever had to deal with & this is coming from a loyal long time customer with 2 accounts.
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Brian Eve 💙💛
(@BrianKEve) reported
@daftgeordie2 @virginmedia Their response to you sums them up perfectly. They're a soulless bot. An absolute disgrace of an organisation with no feel for customer service whatsoever.
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James Cox
(@ciaojames) reported
@hannahfearn @simonnread @virginmedia Few years back I had similar issues that magically went away… the day after I told all the other local angry ppl in their forums to contact me so we could make a group complaint to the ombudsmen. (They’d acknowledged an exchange problem, but kept us waiting for months for a fix)
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Emily
(@Yelheywilliams) reported
@virginmedia like honestly, hands down worse Internet provider I've had. Wish I never switched smh