Virgin Media Outage Report in Dunstable, Central Bedfordshire, England
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The latest reports from users having issues in Dunstable come from postal codes LU5 and LU6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunstable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Hemel Hempstead, Dunstable, Milton Keynes, Shefford, Hitchin and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
TV | |
| St Albans |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Dunstable |
Phone | |
| Luton |
||
| Milton Keynes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia is on demand down for the night? Several reboots, called 150 , robot voice ran the so called check and said all was ok. V217 code brings up ‘contact us’ error on the ‘brilliant’ new app. Please advise
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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Moyra Campbell
(@Moyraluton) reported
from
Luton, England
@virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,
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HK
(@harrydotcom_) reported
from
St Albans, England
Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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Irma Ritu Arora
(@ritu2009) reported
from
Harpenden, England
@virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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🌸 Emily Jayne 🌸
(@emily_jayne1233) reported
from
Luton, England
@virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92
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Phyllis Charles
(@flissaggie) reported
from
Luton, England
@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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HK
(@harrydotcom_) reported
from
St Albans, England
No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.
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Paul Brennan
(@kahoona7) reported
from
Barton-le-Clay, England
@virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Ferguson
(@tom10248) reported
@davegrumpybast @virginmedia They keep moving the goalposts as to when they will be back up. Our problem is Christopher having a meltdown because he can’t get onto YouTube
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Theresa Berry
(@theresa_berry) reported
@virginmedia Resent again and still no response. This is an absolute joke. What kind of company is this? My Nan is paying out £25 a month for her emergency button that isn’t working. You are leaving a vulnerable 91 year old with no help. It was working before the phone had to be changed! 😡
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Dan Puzey
(@DanPuzey) reported
In this case, I'm afraid @virginmedia just lost a customer. You wasted over an hour of my time on a call that should have taken no time at all, and it's less inconvenience to find an alternative provider than to go through the rigamarole of changing a name and a DD with you.
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Steven Feasey
(@steveDOTcom) reported
@virginmedia why can’t i ever get through to anyone? Live chat on the website doesn’t work, telephone just says there’s no issues even though there is and disconnects. An absolute shambles!
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Ardoynegooner
(@ardoynegooner) reported
@Boothieyyy @virginmedia North Belfast here too still all off both TV and internet . Checked the status page now it's saying 4pm . Soon as my contract up I'm goin with another provider, 15 years I've been a customer never seen it so bad
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mujtaba ali
(@ali_bse) reported
@djHaribo55 @virginmedia Adam I am telling you they are one of the worst service provider, every time you speak to customer service each individual you need to repeat the same story and there waiting hours some time are 2 hours. How a person will spend 2 hours of his time with no results. Just change
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Andrew McCutcheon
(@AndrewM17069443) reported
@virginmedia Is there any update on no internet in parts of Belfast still? Your service status says 12pm today it will hopefully be fixed and that's from a outage from 2pm yesterday.
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Mick Hawkes
(@smartwasp69) reported
Hey @virginmedia, my brother is having a real problem with a split port bringing his mobile number over from Tesco. Been 2 weeks and he still can't receive calls and the old Tesco SIM is still active. Just tried a replacement SIM from you, still no fix. Need some help here.
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Fiona Bouchier
(@fionabou) reported
@virginmedia Ooooo 5th call does not ask for password 8minute wait get through to ASIM SHEFFIELD OFFICE Not asking for password there either so he won't/can't help Applause for worst customer service goes to ..... drum roll ....ASIM IN SHEFFIELD
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Elizabeth Guilt
(@elizabethguilt) reported
@virginmedia internet dropped out, can't even see local network. Tried rebooting router, factory-resetting router, but still no network with expected SSID. Any suggestions?