Virgin Media Outage Report in Henlow, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Henlow come from postal codes SG16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Henlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Henlow, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Henlow, Luton, Stevenage, Dunstable, Shefford, Letchworth Garden City, Hitchin and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Henlow |
Total Blackout | |
| Bedford |
Total Blackout | |
| Luton |
Total Blackout | |
| Stevenage |
Total Blackout | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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Adam B
(@adam_bucky) reported
from
Stevenage District, England
@virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia ive just wasted 30 minutes of my time on the phone to your billing customer service. I have an outstanding complaint that no one is helping with dating back to July re end of contract price rises £30 to £54 with no communication prior. Please offer a resolution.
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Paul Watts
(@paulwatts003) reported
from
Biggleswade, England
For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix
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Tangerine Stu of Stevenage
(@StuartLenney1) reported
from
Stevenage District, England
@virginmedia why can’t I send a Direct message I have a problem which needs sorting and I don’t want to publish it on here
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
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Darkdaz
(@darkdaz101) reported
from
Stevenage District, England
@PaperGoblin @virginmedia Don't you just love issues when u don't want them. They could of told you they will be doing updates first. Silly virginmedia but I no your pain
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
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cllr Sandra Barr ( Labour& cooperative )
(@Sandie_B) reported
from
Stevenage District, England
Why do virgin media think we are all stupid & can’t follow simple instructions and want to sit in a ridiculously long queue on the phone? Im not stupid I know my 3 upstairs TiVo boxes aren’t working ! I know the code says we have no signal ! Answer the bloody phone!@virginmedia
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
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Grumpy garage man !
(@RustyOldBanger) reported
from
Sandy, England
@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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unofficial Virgin Media helper
(@UnoficialVM) reported
@iamjimpage @virginmedia It's the only way you'll get your issue resolved if you can give them a call that would be grand
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Kerry West
(@KerryW6671) reported
Disgusting customer service from @virginmedia!!
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worm
(@hwrurly) reported
@virginmedia Now without wifi for 2 weeks for the rest of my tenancy after multiple phone calls only for them to tell me they can’t cancel the next tenants installation in order to put my wifi back up. Appalling customer service had me running round in circles with no solution.
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Ni Gel La
(@N1JYX) reported
@virginmedia The service update is green. But apparently it hasn't been updated and should be red.....
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Gillian Gray
(@40ssweetheart) reported
@virginmedia But this is the problem I have tried these numbers and none of the options relate to my issue so I can’t get through!!!
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ALAN DAGMAR
(@Dungeon_Rooney) reported
@virginmedia My MP is going to sort this out ! And I would advice any Virgin PAYG customers to contact their MP to sort Virgin out ! Virgin never said this when I joined !
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Sandra Butcher
(@SB_FASD) reported
@virginmedia I don't know..you can go into orbit but you can't find a way to give customers easy access to one of the world's leading news channels? And cutting access at a time when the need for solid info & international perspectives has never been greater? Big fail for both of you @cnni 👎
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Me
(@moe23245) reported
My phone line has been down since last Friday @virginmedia Comms is really poor and the texts contradict themselves. Any news of when it will be sorted? #TakeOwnershipAndSortIt #virginmediadown
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moira
(@mothergoose412) reported
@virginmedia No over the phone and had so many broken promises,, over the 8 weeks , promised the fraud team were looking into it , they don’t even answer my e mails now , so many promises of the field team ringing with a date and time I have lost count ,,
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Jonathan Pipe
(@pipey59) reported
@virginmedia But we seem to be losing quite a few channels ! But your prices dont go down just up !