Virgin Media

Virgin Media Outage Report in Henlow, Central Bedfordshire, England

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The latest reports from users having issues in Henlow come from postal codes SG16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Henlow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Henlow, Central Bedfordshire, England 09/26/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Henlow, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Dunstable, Hitchin, Bedford, Baldock, Flitwick, Luton, Henlow, Stevenage, Ampthill and Biggleswade.

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City Problem Type Report Time
United KingdomLetchworth Garden City Internet
United KingdomDunstable Internet
United KingdomHitchin Total Blackout
United KingdomBedford Wi-fi
United KingdomBaldock Internet
United KingdomFlitwick Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Henlow, England

Latest outage, problems and issue reports in Henlow and nearby locations:

  • Halo1975 Simon Hale (@Halo1975) reported from Luton, England

    @virginmedia television service not available no channels whatsoever error code (W02) #virginmedia

  • rickyc_89 Ricky Clarke (@rickyc_89) reported from Dunstable, England

    @virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!

  • BryanTravers7 Bryan (@BryanTravers7) reported from Baldock, England

    @virginmedia It’s had a fix time everyday

  • minimonte Simon Mead (@minimonte) reported from Dunstable, England

    @virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected

  • ameysalvi81 Amey Salvi (@ameysalvi81) reported from Stevenage District, England

    @virginmedia This is related Virgin Media service.

  • scottsgirls25 amanda manning (@scottsgirls25) reported from Hitchin, England

    @virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡

  • JLTFC Skinny John (@JLTFC) reported from Luton, England

    @virginmedia To be fair got through after about 35 mins & they resolved my issue quickly & I was very happy with outcome, just a bit frustrated @ time because of hanging on phone for so long.

  • jamesdgreen02 jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment

  • sgreaves1977 Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia just remind me what I'm paying for........worst internet ever!

  • Bridgen2far Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE (@Bridgen2far) reported from Luton, England

    @virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.

  • matthew37172770 matthew underwood (@matthew37172770) reported from Flitwick, England

    @virginmedia got sky sports with you be unable to watch on the iPad sky sports app. Can you help

  • furnituretester Phil Reynolds (@furnituretester) reported from Bedford, England

    @virginmedia worst service ever why is my broadband not working. I expect a refund

  • ameysalvi81 Amey Salvi (@ameysalvi81) reported from Stevenage District, England

    @virginmedia pathetic customer service

  • AlexGrocott1 Alex Grocott (@AlexGrocott1) reported from Hitchin, England

    @virginmedia been on hold in excess of an hour trying to talk to someone to assist with setting up my hub, this is disgraceful and already a poor start for a new customer #nothappy #shouldhavestuckwithsky

  • Thealiallen Aliallen (@Thealiallen) reported from Harlington, England

    @virginmedia Still waiting for the new remote control and replacement box ordered 2 weeks ago........ AND the broadband upgrade requested following an engineer visit some months ago...... Customer service this is not!

  • _amycollins Amy (@_amycollins) reported from Stevenage District, England

    Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡

  • Thealiallen Aliallen (@Thealiallen) reported from Harlington, England

    @virginmedia Three days until you can fix my non existent WiFi and TV box... not good enough, I’ll be expecting a refund!

  • unicawn wendb (@unicawn) reported from Luton, England

    @virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC

  • flybymike Mike✈️ (@flybymike) reported from Luton, England

    @virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithDenton17 Keith Denton (@KeithDenton17) reported

    @virginmedia please advise if you are experiencing issues in the EX4 area, no wifi for the last hour but outage checker stating no issues??

  • smoggy_smithy Mark Smith (@smoggy_smithy) reported

    @jamiemadden1989 @virginmedia You can’t do a speed test on wifi. So many things can interfere with it. Plug a laptop into the back of the router with a cat5e cable (or better) then run the same test. I’m not saying you don’t have an issue, as you may well might, but at least you can rule out the wifi signal.

  • XIXMusic Yung General (@XIXMusic) reported

    @virginmedia Hello, I'm having massive issues with my WiFi today. It's been rebooted several times. It'll work for a bit then cut out again. A green light has come on a few times.

  • sapphicfrog spooky froggie 🐸 (@sapphicfrog) reported

    @virginmedia hi my broadband has been going down every few minutes for the past couple of days. website says no faults in post code area. have been turning router off/on no different still down. please advise?

  • HannahDefoe22 Kathy-Jane Stevenson #NicolaWalkerFan ❤️ (@HannahDefoe22) reported

    @virginmedia I’ve had no internet for two days and I’m being told that I have to wait until Friday for someone to come out and fix it!

  • keezo1985 Neil Keenan (@keezo1985) reported

    @virginmedia While I’ve removed the white box inside my house I still have some cabling coming through the wall from the brown box outside. Is this something that VM is able to remove for me as I worry about causing issues to be broadband connection if I try to remove them myself.

  • avenger_grey Jedi Avenger 🖤✊🏿🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦♿💛💜 (@avenger_grey) reported

    @virginmedia your broadband is terrible! I pay you £66 a month for the privilege of constant WiFi drops or complete Internet outage. We've had a replacement router but it's still happening every day. You're not providing the service I pay for!

  • MrRumpy Mr Rumpy (@MrRumpy) reported

    @virginmedia No, I have tried to raise a complaint 12 times over phone, online and WhatsApp, every time being put through to another department. The worst customer service I’ve ever had

  • Blueboo_UKF Beverley S (@Blueboo_UKF) reported

    @virginmedia bad request on website when trying to amend package and long queue on phone.

  • pancaketheduck Snake Plisken🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@pancaketheduck) reported

    @virginmedia no attempt to retain customers Is surely a bad business plan ? Customer for 20 plus years shocking treatment by Virgin