Virgin Media outages and service status in Henlow, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 60 outage signals in the last 24 hours around Henlow, including 60 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 7:54 PM GMT+1.
- TV (60%)
- Internet (20%)
- Wi-fi (12%)
- Total Blackout (3%)
- Phone (3%)
- E-mail (2%)
The latest reports from users having issues in Henlow come from postal codes SG16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Henlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Henlow, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Stevenage, Bedford, Flitwick, Luton, Dunstable, Hitchin, Henlow, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City
|
Wi-fi | 14 hours ago |
|
Stevenage
|
TV | 14 hours ago |
|
Letchworth Garden City
|
TV | 14 hours ago |
|
Bedford
|
Internet | 15 hours ago |
|
Stevenage
|
TV | 18 hours ago |
|
Flitwick
|
TV | 19 hours ago |
Nearby cities with recent reports
17 recent signals
12 recent signals
10 recent signals
8 recent signals
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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tim (@Claydon8Tim) reported from Hitchin, England@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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John Aitken (@johnait72020789) reported from Stotfold, England@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
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🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Doesn't help me now does it when I've borrowed the money to get my services on and STILL I can't even get through on WhatsApp? (Can't call due throat and voice issues at the moment)
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Niks (@lydia43632819) reported from Luton, England@virginmedia Via email and even I called the customer service also 😞
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🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Sent in a complaint already but no luck on getting my services sorted
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
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Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
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John Aitken (@johnait72020789) reported from Stotfold, England@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Seemtab Ahmed (@ahmed_knp) reported from Luton, England@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
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Lee Hammond (@StopItRawr) reported from Biggleswade, England@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil (@NeilOMahoney3) reported@AW4Eva123456 @virginmedia yeah I have the same problem with ITV
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Jo (@pilome2) reported@5IMON_ @virginmedia Exactly the same here in Glasgow. I can watch youtube on the app. Hopefully they get a finger out and fix it.
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Amz (@amyc5621) reported@virginmedia down again, can't access tv services. #Alwaysanissue #Notvformetoday
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Dumitru Langham (@DumitruLangham) reported@ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’
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AnnieGE2 (@AnnieGE2) reported@virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking
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Stevie (@molwins) reported@virginmedia Shocking service lately !! Glad I only have 2 months left!
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Taj (@Taj_B1) reported@virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(
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Cllr Glenn Thompson - Westoe - South Tyneside (@GlennThompsonBP) reported@Da8blue @virginmedia Same problem in the North East, been like this all day.
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Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported@virginmedia I hereby request compensation for lack of service and breach of service contract. Please DM me the forms to complete. I request acknowledgement of this message. @Ofcom @BBCTech
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Nigel Baker (@NigelBak3r) reported@jmstocka @virginmedia Website never works properly, you get so far then it goes off.