Virgin Media Outage Report in Henlow, Central Bedfordshire, England
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The latest reports from users having issues in Henlow come from postal codes SG16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Henlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Henlow, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Henlow, Bedford, Letchworth Garden City, Hitchin, Luton, Dunstable, Flitwick, Stevenage and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow |
Internet | |
| Bedford |
Wi-fi | |
| Letchworth Garden City |
Wi-fi | |
| Hitchin |
Phone | |
| Luton |
Wi-fi | |
| Letchworth Garden City |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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Mike✈️
(@flybymike) reported
from
Luton, England
@virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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Amy
(@_amycollins) reported
from
Stevenage District, England
Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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Aliallen
(@Thealiallen) reported
from
Harlington, England
@virginmedia Three days until you can fix my non existent WiFi and TV box... not good enough, I’ll be expecting a refund!
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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wendb
(@unicawn) reported
from
Luton, England
@virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC
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matthew underwood
(@matthew37172770) reported
from
Flitwick, England
@virginmedia got sky sports with you be unable to watch on the iPad sky sports app. Can you help
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Trussells butchers
(@TrussellsB) reported
from
Hitchin, England
Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE
(@Bridgen2far) reported
from
Luton, England
@virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.
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Aliallen
(@Thealiallen) reported
from
Harlington, England
@virginmedia Still waiting for the new remote control and replacement box ordered 2 weeks ago........ AND the broadband upgrade requested following an engineer visit some months ago...... Customer service this is not!
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Helen
(@Creativedecs) reported
from
Dunstable, England
@virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Ricky Clarke
(@rickyc_89) reported
from
Dunstable, England
@virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jen patel
(@Jenpatel7) reported
@virginmedia customer service and Internet coverage is a ******* joke. Have had limited Internet for 3 months and nothing is being done been transferred from one department to another wfh and you have **** Internetno compensation @richardbranson sort this out horrific
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Phil Jacks
(@100Phish) reported
@virginmedia my internet is down. How long will it be down for this time?
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Carl Robertson
(@ciacIMAGES) reported
@virginmedia Hi Kath, it says it’s sorted and to reboot, which I’ve done and it’s still not working properly, no reception upstairs when it’s been perfect in the past and just seems intermittent, I’m going to reboot it again now.
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Chris Averill
(@wearelondon) reported
@virginmedia I’m having a shocking experience as a new customer. Ordered 24th Jan, install date 20th Feb then pushed to end of May! Called support many times and got a text to say install could be bought forward 23rd March, got a new txt this morning saying it could not. WTF
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brownslandscape
(@kentdecking) reported
@virginmedia Just the answer I expected, no help whatsoever but for this crap service you still want to hike your charges, you are going to lose an awful lot of customers
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Carry On 90s
(@CarryOn90s) reported
@virginmedia I haven't called because I work full time and don't want to go through heaps of call centres just to get a sensible price. I cleared security because I was being offered new contracts (eye wateringly overpriced) I said that's too much, they put me to Customer Relations
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
@N_landCouncil I'm disappointed that we haven't been consulted over the planned installation of a service we don't want, and the poor workmanship of digging up the footpaths around our estate by Virgin Media. It's an absolute disgrace.
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Ricardo McArdo 🖤🤍
(@RicardoMc180) reported
@virginmedia I check that thing daily but it never says there is any issues. My WiFi cuts out regularly, try working from home effectively with that. Have no fear, I make sure everyone knows it is rubbish Virgin broadband and most are in agreement that your coverage is shoddy.
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Jenn 💙
(@crochetjenny) reported
@ConstableChaos @virginmedia @Ofcom another complaint about them, shocking customer service.
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Jo
(@jo_sav) reported
@virginmedia It’s just a HD box, I’m confused, I don’t want to change my package so how do I upgrade the box? The box is slow and clearly outdated, but I don’t want new channels, so do I have to cancel my current contract and rejoin?