Virgin Media outages and service status in Henlow, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Henlow, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 19, 4:36 PM GMT+1.
- Internet (67%)
- Wi-fi (25%)
- E-mail (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Henlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Henlow, England
The most recent Virgin Media outage reports came from the following cities: Shefford, Letchworth Garden City, Biggleswade, Luton, Hitchin, Bedford, Dunstable, Stevenage, and Henlow.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford
|
Wi-fi | 19 hours ago |
|
Letchworth Garden City
|
Internet | 2 days ago |
|
Biggleswade
|
Internet | 2 days ago |
|
Letchworth Garden City
|
Wi-fi | 4 days ago |
|
Luton
|
Internet | 4 days ago |
|
Luton
|
Internet | 6 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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Lucid Dream Pictures (@luciddreamphoto) reported from Hitchin, England@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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Chris Belcher (@PC_Lawyer) reported from Letchworth Garden City, England@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
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Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Paul Clayton (@PaulClayton25) reported from Stevenage District, England@virginmedia WiFi isn’t a 100% but tv is working fine. I’m pretty sure that I am paying too much for just WiFi and tv, on my account says I have a phone line which I never had??
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_xshanmt8 (@_xshanmt8) reported from Bedford, England@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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✨kate✨ (@ushererofsouls) reported from Harlington, England@virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards
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Iggle Piggle Guinea Pigs (@PigsIggle) reported from Letchworth Garden City, England@virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating
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Sian Milner (@sianhelena_m) reported from Hitchin, England@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia No there is no outage. My bband has been broken/slow for months
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Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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Weanie4🇬🇧🏴 (@Weanie4) reported from Stotfold, England@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Lee Gildersleve (@lotfredjanlee) reported from Watton at Stone, England@virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!
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Niks (@lydia43632819) reported from Luton, England@virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jambo (@The_real_Jambo_) reported@virginmedia @alexand979677 I had no TV service for 16 days during the worldcup. Eventually fixed it and they refused to discount my bill because I still had internet. Been with them for nearly 7 years, renewals up soon and the best price they can offer is £15 DEARER than my current price.
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sue (@suziepea619) reported@virginmedia when are you going to get your act together and get your red button working again? Over a week now and no joy still a daft message experiencing an issue with set top box. Working on a fix. How long is a fix?
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Ant Hodges (@anthodges) reported@virginmedia No inconvenience - I’m asking if I can charge you if your engineer cancels on me and wastes my time as you had to remind me many time that I would have to pay you of if I cancelled - I think it’s only fair that I can if you cancel.
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Cookie (@chrissincl29564) reported@virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!
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andrea stevenson (@AngeStevenson) reported@virginmedia That’s the exact same thing you’ve been saying to everyone for a while now. When will it roughly be fixed? Never had a problem until you switched me over to the 360 on renewal. Is there a way to see dates on the tv guide on individual programmes so we know when they were released
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Jess Stocks (@jrstocks89) reported@virginmedia still no response. I’m paying a lot of money to access Sky Sports red button on my TV but still another 8 days to apparently fix it All the sport I want to watch is again on the red button this weekend
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Jambo (@The_real_Jambo_) reported@CliveR39 @virginmedia @Ofcom I lost tv service before the world cup started for 16 days, I was told I would recieve automatic compensation but didnt recieve any discount, had to raise a complaint and they told me they would offer £20 as goodwill gesture because I didn't have total loss of service.
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C4D 🦅 #CPFC (@color4d) reported@GazzaAdams @virginmedia I've had them twice at two different addresses. They Internet was ALWAYS up and down. So unreliable. Never again.
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Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported@virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise
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Dazzlar (@Happyowl365) reported@virginmedia are we going to be compensated for the skysports+ not working? I’ve paid for skysports to watch EFL games and it’s still not fixed not good service at all 😡😡😡