Virgin Media outages and service status in Henlow, England

Problems in the last 24 hours in Henlow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henlow, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Stevenage, Letchworth Garden City, Henlow, Dunstable, Hitchin, Luton, Flitwick, Biggleswade, Shefford, and Biggleswade.

City	Problem Type	Report Time
Bedford	E-mail	2 hours ago
Stevenage	Total Blackout	16 hours ago
Henlow	Internet	2 days ago
Bedford	Wi-fi	2 days ago
Bedford	Internet	3 days ago
Letchworth Garden City	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Henlow, England

Latest outage, problems and issue reports in Henlow and nearby locations:

• 
  Patricia Rayney Ⓥ (@TriciaCaputo) reported 2 minutes ago from Luton, England

  @virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.

• 
  Jason Flynn 💙 (@jasondflynn) reported 2 minutes ago from Letchworth Garden City, England

  @AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2

• 
  Lynn Beattie (@MrsMummypennyUK) reported 4 minutes ago from Knebworth, England

  @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

• 
  _xshanmt8 (@_xshanmt8) reported 6 minutes ago from Bedford, England

  @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

• 
  M.I.K.E.Y (@MikezHR) reported 8 minutes ago from Luton, England

  Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service

• 
  Abi (@ABeeeABeee) reported 12 minutes ago from Stotfold, England

  @virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again

• 
  Lee Gildersleve (@lotfredjanlee) reported 12 minutes ago from Watton at Stone, England

  @virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!

• 
  Hollie O'Connor (@Holliejoanne23) reported 15 minutes ago from Stevenage District, England

  Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.

• 
  Lynn Beattie (@MrsMummypennyUK) reported 17 minutes ago from Knebworth, England

  @virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.

• 
  Big E (@lutonmagoo) reported 20 minutes ago from Caddington, England

  @virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information

• 
  Su Felce (@swimmingsu) reported 22 minutes ago from Cardington, England

  So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

• 
  Chanders (@chanderson76) reported 29 minutes ago from Stevenage District, England

  @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 30 minutes ago from Stevenage District, England

  @virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday

• 
  Kefaloniaman23 (@KevinSaunders23) reported 32 minutes ago from Flitwick, England

  @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

• 
  Lynn Beattie (@MrsMummypennyUK) reported 33 minutes ago from Knebworth, England

  @virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 36 minutes ago from Bedford, England

  @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

• 
  Big E (@lutonmagoo) reported 39 minutes ago from Caddington, England

  @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

• 
  🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported 52 minutes ago from Luton, England

  @virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive

• 
  Lucid Dream Pictures (@luciddreamphoto) reported 56 minutes ago from Hitchin, England

  @virginmedia No known issues on everything (broadband tv & phone)

• 
  Lee Hammond (@StopItRawr) reported 60 minutes ago from Biggleswade, England

  @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Round (@matt_77r) reported 5 minutes ago

  @virginmedia Hi. My broadband has been down since last night in the L18 area. I've just checked the service status and it's saying 3 days to fix. Is that correct?

• 
  Juniper Pearl (@Coxy_Girl_) reported 9 minutes ago

  @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

• 
  LA Saw OASIS! 🧡 🎶 (@lelly401) reported 11 minutes ago

  @sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷

• 
  Sean Milroy (@Seanster1984) reported 15 minutes ago

  @virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!

• 
  b4d 5hark (@b4d5harkgaming) reported 15 minutes ago

  @virginmedia I've lost all my log in details and forgotten passwords etc your staff cant help me thanks for nothing

• 
  AdamB® (@OfficialAdamB) reported 16 minutes ago

  @mobily_uk @virginmedia It's for this Amazing service u get that's never changed since you first joined just 1 massive scam. F*****g joke of a company and everyone needs to start looking else we're especially Internet wise there is far better and cheaper and most probably fix price.

• 
  1836golf tour (@1836golftour) reported 17 minutes ago

  @virginmedia GO **** yourselves Virgin Media. Roll on July 27th 2026 when I will be free from you ******* unsympathetic CNUTS. I never thought in a million years that I would go back to SKY or a firestick but you have made that decision so much easier. Good ******* riddance.

• 
  James Munro (@eripley8) reported 18 minutes ago

  @virginmedia @mobily_uk Can you drop the smiling emoji Virgin. It really is absurdly patronising and shows that you're just laughing at us rather than genuinely trying to help

• 
  Rich Brady (@RichTigheBrady) reported 19 minutes ago

  It’s been 6 weeks since our internet @virginmedia has stopped working so it’s time to spend several days getting through to explain it doesn’t work, then hearing no one can come round for several days to fix it! Total shambles, 7 outages and 6 visits in 8 months. Always breaks!

• 
  iPaulTweeting (@iPaulTweeting) reported 19 minutes ago

  Here’s an idea @virginmedia if the question your bots are asking have no relevance to the question you asked perhaps one of the options presented could be ‘talk to a human’? Also, although I’m not really that bothered that your support staff are not English please note that it does not aid understanding