Virgin Media

Virgin Media Outage Report in Ampthill, Central Bedfordshire, England

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The latest reports from users having issues in Ampthill come from postal codes MK45.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ampthill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ampthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ampthill, Central Bedfordshire, England 09/04/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ampthill, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Bedford, Milton Keynes, Luton, Dunstable, Ampthill, Henlow, Flitwick, Hitchin and Biggleswade.

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City Problem Type Report Time
United KingdomLetchworth Garden City Wi-fi
United KingdomBedford Internet
United KingdomMilton Keynes Internet
United KingdomLuton Internet
United KingdomMilton Keynes Internet
United KingdomLetchworth Garden City Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Ampthill, England

Latest outage, problems and issue reports in Ampthill and nearby locations:

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia *poor

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service

  • Halo1975 Simon Hale (@Halo1975) reported from Luton, England

    @virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.

  • Moyraluton Moyra Campbell (@Moyraluton) reported from Luton, England

    @virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,

  • Mikeedpembo MikeP (@Mikeedpembo) reported from Luton, England

    Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?

  • drjawor Michał Jawornik (@drjawor) reported from Letchworth Garden City, England

    @virginmedia But it’s not working.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.

  • kahoona7 Paul Brennan (@kahoona7) reported from Barton-le-Clay, England

    @virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.

  • NICKJSIMONS Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • Angela444_R Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported from Dunstable, England

    @virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!

  • emily_jayne1233 🌸 Emily Jayne 🌸 (@emily_jayne1233) reported from Luton, England

    @virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • l_m_h_76 lee hamilton (@l_m_h_76) reported from Stotfold, England

    I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI

  • Angela444_R Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported from Dunstable, England

    @virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BenH2401 Ben (@BenH2401) reported

    @virginmedia please help! Supposed to have 200mb download speed but over past 2weeks it has been gradually worsening to a point where am only getting 5 max most of the time. Have done all the online checks, Wi-Fi reboots, etc and nothing fixes it.

  • LynnMSheridan Lynn Sheridan🕷 (@LynnMSheridan) reported

    @virginmedia you told us the issue with out internet connection would be resolved by 10.00am then you pushed this back to 2pm. No communication with customers as to why our service has not yet been re-connected! Not good customer relations.

  • simoncentury Simon Century (@simoncentury) reported

    @virginmedia Thanks for responding after two days. What happens if I text you? I've been waiting in we chat for 3 days now and have had 10 failed calls to your call centre - all to fix your major errors.

  • JordSedgwickTV JordSedgwickTV (@JordSedgwickTV) reported

    @virginmedia Both speeds are affected. I have a engineer coming out but I don’t think it will rectify the problem cause we have had this problem for a long time

  • YoungJambo Jamie Will (@YoungJambo) reported from Poole, England

    @virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.

  • selmianjos selmi anjos (@selmianjos) reported

    What a frustration it is the degrading service @virginmedia is providing in UK or not proving so to speak. Misselling and not listening to customer needs is only a start. They use to care!!!

  • macky80 shaun mcmanus (@macky80) reported

    @virginmedia I have called your customer service today, and they have informed me @virginmedia cancelled my appointment- NEVER told me- and now after talking to a ‘manager’ I have got to call back and re-book another appointment- this service is a shambles, 6 days without service 😡

  • EmzyLaw Emma Lawler (@EmzyLaw) reported

    @virginmedia literally called you guys 4 times to disconnect my services as you can’t service my new area......this time after holding on for 20min the phone was put down. Please just cancel my contract!!?

  • steviez10 steve zerachy 📱+🚘=❌ (@steviez10) reported

    @mouthwaite @virginmedia Talktalk are no better either !. And yet Amazon are brilliant we had a problem with prime and spoke to people in Columbia and Phillipines and all were very helpful and spoke brilliant English and problem sorted.

  • Jamesbri1 James Brierley (@Jamesbri1) reported

    @virginmedia It sounds like I’m getting a WiFi issue. Even when I do a speedtest upstairs, it’s pulling 100-108mbps. But when I download things, I don’t get any higher than 10mb/s now. Is this correct or is their a WiFi fault?