Virgin Media Outage Report in Ampthill, Central Bedfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ampthill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ampthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Ampthill, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Hitchin, Luton, Dunstable, Bedford, Leighton Buzzard, Flitwick, Milton Keynes, Warrington and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Wi-fi | |
| Hitchin |
Phone | |
| Luton |
Wi-fi | |
| Letchworth Garden City |
Internet | |
| Dunstable |
Phone | |
| Letchworth Garden City |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ampthill, England
Latest outage, problems and issue reports in Ampthill and nearby locations:
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
-
John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
-
Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
-
John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
-
Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
-
John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Campbell
(@Scottc2511) reported
@virginmedia I need to cancel, you won't answer the phone or respond to the chat messages, so I'll just cancel the DD mandate. This is the only way I can inform you
-
nicholas yee
(@nicholasyee12) reported
@virginmedia Furthermore to this when someone ends up dead or critical in hospital, that’s when you learn when it is too late I don’t want to be a virgin, and I said this from the longest while possible I’ve moved over to sky and hopefully they have better customer service @BBCNews @itvnews
-
Larson Croft
(@LarsonCroft) reported
@virginmedia Doubt they will call back tbh ! Been a while now don’t take that long to reboot surely ! You need to install my service the pre pull has been done and I’ve been without internet for too long now ! I need it installed today or tmo
-
Gussatron
(@garethdrake) reported
@virginmedia Asked for a manager to call me but he was reluctant to commit. So called your helpline and got though after 45 minutes. Started explaining but got cut off! No cal back. Just want to know what’s happening! Whole house does t work without wifi. Lights, locks, tv… poor planning 2/
-
James Hope
(@JamesHope1990) reported
@virginmedia Also why can I not message you my issue and you log it for me? I have covid at the minute and the last thing I want to be doing is talking on the phone
-
David Mat
(@DavidMa51132309) reported
@virginmedia Hi there. It s not me who wants to cancel but my friend who is 90 years old and moving out. He actually spoke with two virgin media staff on the phone only after 1 hour and 27 minutes waiting and when he said he wanted to cancel for some misterious reason the call was cut. Twice
-
Susan Sage
(@Swimminggeek) reported
@virginmedia re #virginmobile you have forced me to change my sim well it DOES NOT WORK I rang you twice now my old service died tues. Cannot make or receive calls etc with new sim you wont answer calls now ADVICE i need these services I paid for them 2 days now
-
Chris Patten
(@ChrisPatten2) reported
@virginmedia that isn’t the point at all. Several appointments have been missed, but I am the landlord and I just want it removed. If I had known that physical disruption of my property was involved I would’ve never given permission. My address is 138 Hall Lane RM141AL 07857500705
-
chrisof1892
(@chris1892) reported
@PaulNic_Journo @virginmedia @skytv Aye. They’re all as bad as each other. Mate sorry to hear about ya dad by the way.
-
Kuljit Sanghera
(@SangheraKuljit) reported
@virginmedia Thank you the advice and another waste of an hour, but I would rather cancel my dd and have you need something from me, rather than the other way round as virgin are useless at listening or helping. 4 times you have just hung up the phone. Its rude