Virgin Media Outage Report in Ampthill, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ampthill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ampthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ampthill, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Biggleswade, Milton Keynes, Luton, Dunstable, Bedford, Shefford, Hitchin, Flitwick and Kempston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
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Virgin Media Issues Reports Near Ampthill, England
Latest outage, problems and issue reports in Ampthill and nearby locations:
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
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M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Maria-Luisa Prezio
(@Tranquil_Maria) reported
from
Letchworth Garden City, England
@virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
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SteveG@ERS
(@ERS_SteveG) reported
from
Toddington, England
@skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia
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Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Iggle Piggle Guinea Pigs
(@PigsIggle) reported
from
Letchworth Garden City, England
@virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating
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Chris Belcher
(@PC_Lawyer) reported
from
Letchworth Garden City, England
@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
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Dom O'Riley
(@domoriley) reported
from
Milton Keynes, England
@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia Via email and even I called the customer service also 😞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Driscoll
(@rdj343) reported
@virginmedia are you down in Bolton? Can’t even get on your status check page.
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Joel
(@_joel_kang_) reported
@virginmedia internet's been down for more than 12 hours already. Can't even log into status page. Can we have a status update please?
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gypy
(@gypie_) reported
@virginmedia upgraded my service and since Friday I have had no landline intermittent Internet and can't even connect 2 my hub from my app. Your technician attended and he couldn't fix the fault stating its a configuration issue. Dm please as I'd like to cancel immediately
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sallymunden
(@sallymunden1) reported
@virginmedia how fabulous - i call the number above and low behold.... virgin's systems are down and can't help - couldnt make it up!!!
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Welsh Dawn
(@dawnthatcher1) reported
@bigheadcomms @tonymc39 @virginmedia When I was selling my house I called to cancel my Virgin account. I was having to redirect my post to my parents address while between houses Virgin asked if my parents had Virgin I said yes. The day I moved out Virgin not only cancelled mine but also my elderly parents account.
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Donna Jefferies
(@donnajeff) reported
@virginmedia have you got a national outage today. Broadband isn't working and I cannot get online to check the service status
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Mike Booton
(@mbooton) reported
@NeSuivezPasSVP @tonymc39 @virginmedia Or just cut and paste exactly the same reply requesting termination every time: "This is an automated message, please cancel my contract immediately, I will not be engaging in debate."
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Welsh Dawn
(@dawnthatcher1) reported
@virginmedia It took some very long phone calls and many weeks for my elderly parents to be reconnected as they had to wait for their old phone number. Unbelievablely bad service. I will never again have a virgin media account also my parents have since changed providers.
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Liam Steeper
(@SteeperLiam) reported
@PyrionFlax @virginmedia Similar to YouTube, the customer service is absolute dogshit buttt the marketing team is excellent so if you want to get anything done call them out on twitter, tag them and they'll be in your replies almost instantly because it's public facing
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Jamie Humphreys
(@JamieHumphreys8) reported
@virginmedia internet has been down since 5pm yesterday in SW4, it won’t let me check status on your website, can you let me know when it will be back up and running?