Virgin Media Outage Report in Ampthill, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ampthill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ampthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ampthill, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Dunstable, Hitchin, Bedford, Flitwick, Luton, Henlow, Milton Keynes, Ampthill and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Internet | |
| Dunstable |
Internet | |
| Hitchin |
Total Blackout | |
| Bedford |
Wi-fi | |
| Flitwick |
Internet | |
| Luton |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Ampthill, England
Latest outage, problems and issue reports in Ampthill and nearby locations:
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Seemtab Ahmed
(@ahmed_knp) reported
from
Luton, England
@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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Jesse Bryce
(@jesseb4me) reported
from
Luton, England
@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Luton, England
@virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.
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Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Denton
(@KeithDenton17) reported
@virginmedia please advise if you are experiencing issues in the EX4 area, no wifi for the last hour but outage checker stating no issues??
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Mark Smith
(@smoggy_smithy) reported
@jamiemadden1989 @virginmedia You can’t do a speed test on wifi. So many things can interfere with it. Plug a laptop into the back of the router with a cat5e cable (or better) then run the same test. I’m not saying you don’t have an issue, as you may well might, but at least you can rule out the wifi signal.
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Yung General
(@XIXMusic) reported
@virginmedia Hello, I'm having massive issues with my WiFi today. It's been rebooted several times. It'll work for a bit then cut out again. A green light has come on a few times.
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spooky froggie 🐸
(@sapphicfrog) reported
@virginmedia hi my broadband has been going down every few minutes for the past couple of days. website says no faults in post code area. have been turning router off/on no different still down. please advise?
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Kathy-Jane Stevenson #NicolaWalkerFan ❤️
(@HannahDefoe22) reported
@virginmedia I’ve had no internet for two days and I’m being told that I have to wait until Friday for someone to come out and fix it!
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Neil Keenan
(@keezo1985) reported
@virginmedia While I’ve removed the white box inside my house I still have some cabling coming through the wall from the brown box outside. Is this something that VM is able to remove for me as I worry about causing issues to be broadband connection if I try to remove them myself.
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Jedi Avenger 🖤✊🏿🏳️🌈🏴🇺🇦♿💛💜
(@avenger_grey) reported
@virginmedia your broadband is terrible! I pay you £66 a month for the privilege of constant WiFi drops or complete Internet outage. We've had a replacement router but it's still happening every day. You're not providing the service I pay for!
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Mr Rumpy
(@MrRumpy) reported
@virginmedia No, I have tried to raise a complaint 12 times over phone, online and WhatsApp, every time being put through to another department. The worst customer service I’ve ever had
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Beverley S
(@Blueboo_UKF) reported
@virginmedia bad request on website when trying to amend package and long queue on phone.
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Snake Plisken🏴
(@pancaketheduck) reported
@virginmedia no attempt to retain customers Is surely a bad business plan ? Customer for 20 plus years shocking treatment by Virgin