Virgin Media Outage Report in Barton-le-Clay, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barton-le-Clay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barton-le-Clay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Barton-le-Clay, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Letchworth Garden City, Hitchin, Bedford, Flitwick, Kempston, Dunstable, Shefford, Welwyn Garden City, Stevenage, Baldock and Henlow.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Luton |
Internet | |
| Letchworth Garden City |
||
| Luton |
Internet | |
| Hitchin |
Wi-fi | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barton-le-Clay, England
Latest outage, problems and issue reports in Barton-le-Clay and nearby locations:
-
Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia loving the great customer services #NOT. No reply to my tweet from this morning! When this issue is repaired I demand a deduction, as this issue looks like it is going to affect my wife’s work tomorrow!
-
Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣
-
Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
-
dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband
-
Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia WiFi isn’t a 100% but tv is working fine. I’m pretty sure that I am paying too much for just WiFi and tv, on my account says I have a phone line which I never had??
-
Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia Via email and even I called the customer service also 😞
-
Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
Hi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?
-
Phyllis Charles
(@flissaggie) reported
from
Luton, England
@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
-
Mike Desborough
(@mjdes) reported
from
Stevenage District, England
Hi @virginmedia I have to wait 72 hours to speak to a manager about an issue. This is after 5 hours on the phone to you and only a manager can authorise what I need. Shocking considering the amount of money we pay you. We have no working broadband for a 2 key worker house
-
Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
-
Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
-
Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
-
Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
-
Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers
-
stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
-
stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.
-
Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
-
dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡
-
Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?
-
dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Debby Hallett 🔶 💙
(@DebbyHallett_LD) reported
@sullivandeej @virginmedia Yeh. I’m trying to cancel this week too. It’s the most exasperating experience.
-
Michael
(@ms6282) reported
@virginmedia Why not phone? You have our number as you provide service as part of contract which also includes broadband. Sending email to address you’ve suspended is just stupid and shows lack of initiative and lack of consideration for customers
-
Aurélie L'Hostis
(@AurelieLHostis) reported
@virginmedia Can you please pass on the contact details of your legal team? Unfortunately, given the very poor customer service and lack of professionalism, I have no other option than to escalate.
-
V I C K Y 🇺🇦 🌈
(@ThatMouthyBrit) reported
Totally lost any confidence in @virginmedia, absolutely awful customer service! Supposed to have received a new box today only to find out it was never ordered and the price plan I was on doesn’t exist! Sick of giving my money to people for **** services!
-
Gerry Ó hAnluain 🍀
(@OHanlonG) reported
'we've concluded that this is a training issue'. This sentence is only second to 'we're sorry you feel that way'. It's nowhere near taking responsibility or apologising. This year so far @BritishGas and @virginmedia have both used this phrase. Stop being #spineless corporations
-
Ana Valezzi Leckenby
(@AnaVLeckenbySEM) reported
@virginmedia Worse before it was only my iPad or iPhone now is my laptop and cannot even get access to your help page
-
Carol D
(@bluejeanbaby01) reported
@virginmedia I have tried to phone 3 times to no avail within the last 15 minutes - have been cut off, given allegedly the UK contact number which is the standard number and been told by another agent there's no UK centre number. I need help not lies
-
Jennifer Gray
(@Jennife06787464) reported
@virginmedia I can’t wait 5 days absolutely shambolic customer service. Spoken to numerous managers who were going to “sort it”and none have!!
-
Lord Vamparys Samuels
(@TheVamparys) reported
@virginmedia I have done that, still the same problem.
-
Andy Simpson
(@aiusepsi) reported
@virginmedia I'd post a screen recording of the whole terrible UI experience, but it shows my account details for a fraction of a second before breaking itself. I can DM it to show just how awful this website is.