Virgin Media Outage Report in Barton-le-Clay, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barton-le-Clay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barton-le-Clay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barton-le-Clay, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Bedford, Luton, Dunstable, Letchworth Garden City, Hitchin, Baldock, Flitwick, Henlow, Welwyn Garden City, Ampthill and Biggleswade.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Barton-le-Clay, England
Latest outage, problems and issue reports in Barton-le-Clay and nearby locations:
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Carl Harris (@Carlgooutdoors) reported from Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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Nate-su Dragneel 🔥 (@iNathanM) reported from Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Ben Walsh (@BenjiBoyW) reported from Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
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Kevin Fuller (@Kevkenny73) reported from Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England
@virginmedia I've just made a complaint. My broadband contract is up for renewal 7th July, but you only just sent me a letter this week telling me monthly bill was changing from £38 to £54!!. This letter should have been received 30 days before 7th July!! @ofcom @KatieMorley_
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England
@virginmedia NO!!! The mostest disappointing customer service. Really. @ladyjaney75 @ComplainingCow
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Paul Clayton (@PaulClayton25) reported from Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Matt Lucas (@MattLucasTweets) reported from Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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Martin Sloan (@MrMartinSloan) reported from Stevenage District, England
@virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service
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GTT* (@Gturv) reported from Bedford, England
@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Mariam (@Maz_1977) reported from Luton, England
@virginmedia the absolute worst WiFi provider
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Erin Dog (@Erinthedog) reported from Stevenage District, England
@virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.
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Kevin Fuller (@Kevkenny73) reported from Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Jake Kirby (@848Jake) reported from Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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shizelle. (@shizelle_) reported
If your crappy internet makes me miss a PREMIER LEAGUE OPENER WITH MY TEAM @virginmedia MAY YOU NEVER KNOW PEACE AGAIN
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Anita (@Anitajenta) reported
@virginmedia In what world is keeping people waiting on the phone for a reply for three hours good customer service? My daughter has been trying to cancel broadband for several days now….. is this how you make your money? Make it impossible to cancel and then bill people???
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Dr Fox (@DrNFox) reported
@virginmedia My father’s email has been ignored this afternoon as has my own. No help today as far as I am aware.
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The Linesman (@thelinesman78) reported
@virginmedia NOTHING to do with my complaint.
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AA Photography (@AdnaniAyad) reported
@virginmedia How long does it take to fix a fault? Last time it took until the next day. This is absurd
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Louise Crowe (@LouC8416) reported
@virginmedia service completely out in RH11. The link sent for sercice updates isn't working either!! Seriously annoying, what are you going to do to compensate customers 🙄
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kenneth bailey (@kenneth89844043) reported
@virginmedia Not that I can see, spoke to someone in customer service today on my mobile again told back on by 18.00, told her my neighbour 30 yards away same postcode still has service, if this is improving then not very good
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Razvan 🇮🇨 (@RazvanLUFC) reported
@UndisputedLTG Mines virgin media .. complained many times but the best they do is say sorry then hang up
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The Linesman (@thelinesman78) reported
@virginmedia I have renewed my m100. I was MEANT to go to volt sim but virgin ordered the wrong one. It was then ME who had to be bounced between O2 and virgin both saying the can see the problem and the non volt sim would need to be cancelled but they both said it was the other company
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The Linesman (@thelinesman78) reported
@virginmedia So back to my original tweet. The most useless customer service award goes to virgin media