Virgin Media Outage Report in Barton-le-Clay, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barton-le-Clay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barton-le-Clay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barton-le-Clay, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Biggleswade, Bedford, Luton, Henlow, Stevenage, Dunstable, Shefford, Welwyn Garden City, Letchworth Garden City, Hitchin, Welwyn, Leighton Buzzard and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Barton-le-Clay, England
Latest outage, problems and issue reports in Barton-le-Clay and nearby locations:
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Dicko
(@MDQPR) reported
from
Letchworth Garden City, England
@virginmedia No problems listed. I have just not been given my new channels, or internet speed ordered. Engineer let me finish the new box install.🙄
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia Now while I understand that you guys did not bust my phone, I'm livid that 'Oliver' just naffed off and kept me sitting like an idiot for 45 minutes just to be told that he hasn't told me the truth anyway!! I just want a new phone!! 😭😭
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia Thank you for your reply. The packages available are always in biased towards the new customer. Friends have contact me today to say the only way to get a good package is to threaten to leave. Which makes me feel like a prize idiot rather than a valued customer.
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Trussells butchers
(@TrussellsB) reported
from
Hitchin, England
Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Green
(@Chellonia) reported
@virginmedia Poor customer service and dodgy dealing. Asked for WiFi pods (much hassle), told "totally free of charge". Sent new contract by email, I did not agree to or was even made aware of. Sent another one for more £ next day. Got a call from call centre to "improve my sub".
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Martin Ingram
(@throg) reported
.@virginmedia You are joking, right? Everyone is reporting a complete lack of information on your phone service. Oh and I had yet another call about renewing my contract. Your call centre staff clearly do not understand “do not ring me”. I’m wondering if this falls foul of GDPR.
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Debbie Parr
(@debz_parr) reported
@tammiew @SkyHelpTeam Do not switch to virgin media, just as awful.
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Pete Vickers
(@petevick) reported
@pete_codes @virginmedia Beware - internal Wi-Fi coverage is abysmal, and all they offer to fix it is to rent you Wi-Fi extenders. I gave up and bought a mesh system to overcome the shortcomings.
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Ali C
(@Spaghetles) reported
@virginmedia I spent an hour and a half giving notice and was asked to answer impossible questions, leading to trying to sell me services I was trying to leave. Now getting continuous phone calls from a virgin number where someone just breathes down the phone at me.
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Ade1701
(@Ade1701) reported
@virginmedia None of the handsets give a dial tone at all, but the website insists there’s no problem.
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Kyle Walford
(@kyle_walford) reported
@virginmedia So it has said that there are issues within my area at the moment and technicians are on the case
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Amy Brooks
(@agdbrooks) reported
@virginmedia Nope, no known issues
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Frank Douglas, Hon. PhD.
(@fdoug23) reported
@virginmedia For the last week, the fix date was today at 15:35
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Imogen McCurley
(@IMccurley) reported
@virginmedia completely no internet since Monday (SW11) and the engineer I booked never turned up. When I call up, I am told the deadline for “disruption” keeps extending, not that we were never warned. This is ridiculous. I expect full compensation this month or we are switching