Virgin Media Outage Report in Barton-le-Clay, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barton-le-Clay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barton-le-Clay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Barton-le-Clay, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Stevenage, Biggleswade, Luton, Dunstable, Bedford, Shefford, Welwyn, Hitchin, Flitwick and Kempston.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Internet | |
| Stevenage |
Internet | |
| Stevenage |
Wi-fi | |
| Biggleswade |
Internet | |
| Luton |
Internet | |
| Dunstable |
Community Discussion
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Virgin Media Issues Reports Near Barton-le-Clay, England
Latest outage, problems and issue reports in Barton-le-Clay and nearby locations:
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia please stop including me in your responses to other people's problems
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia very unhappy with your mobile team this evening!! Yes I failed my security questions but you wasn’t willing to help me and my query, I even asked for a call back and you said no!! What company doesn’t offer call back service!! Very disappointed🤬#badcustomerservice
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Ryan wells
(@WellzyRM84) reported
from
Dunstable, England
@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@SkyUK help me out guys. @virginmedia are awful. Need new TV and Broadband.
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia Which validates my point that Virgin don’t give a damn about their existing customers and are willing to lose them.
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Angell812
(@Angell8121) reported
from
Stevenage District, England
The staff @virginmedia are so rude. Called to renew my package and was dealt with appallingly. Offering extortionate prices for a lesser package than I already have. Virgin are clearly not interested in keeping their loyal customers. Looks like it’s back over to Sky.#virginmedia
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia do you have a permission form that can be sent /emailed to give me permission to talk to you on behalf of my mum who is unable to communicate with you. I wish to cancel her tv package.
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia You internet is down in the Stevenage area again
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia I would of preferred to stay but your advisor was not helpful at all and wasn’t interested in keeping me as a customer. I guess we will see if someone rings or not.
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@andygoldstein05 @VirginAtlantic Same with @virginmedia worst company in the bloody world.
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@elearningCB
(@eLearningCB) reported
from
Hertfordshire, England
@virginmedia don't let me down 😜
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Platt 💙
(@timplatt45) reported
@virginmedia is there a problem with broadband in EN5 area? Upload speeds only just above 1mb.
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CRE195
(@cre195) reported
@virginmedia Thanks for responding. So I am within my rights to revert back to my original deal (which is out of contract period) and when reverted then cancel completely?
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Brian Gough
(@brian_gough) reported
@virginmedia appears to be an outage in our area BUT checked with your services page which says it's all fine!?
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Natalie Tinney
(@NatalieT1974) reported
@virginmedia I am now on the phone to cancel my contract
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🌼 Daisy 🌼
(@DaisyBanaisy_) reported
Dealing with @virginmedia makes me want to slam my head repeatedly into a desk 🙃 there's no way to actually talk to anyone properly lol you're just passed back and forth between people with scripts who make empty promises but don't communicate or write anything down jesus christ
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Rebecca-Grace
(@RebeccaGraceMUA) reported
@virginmedia Iv been a customer for over 14years and today after being miss-sold a 18mth contract instead of 12mth contract you are now charging me £100+ to disconnect. Wow that’s loyalty right there for you. #virginmedia #backtosky
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Tim Platt 💙
(@timplatt45) reported
@virginmedia Yes, it reports no issues with broadband, though there is a problem with TV….
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Dan Martins
(@DanMartinss) reported
@virginmedia Well, I'm moving to a new state, all the neighbours already moved in are using VM, here is a branded VM box on side of the house, but the team says that we don't have service available at our address.
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Nigel Lindsay
(@TheGreatNugget) reported
@virginmedia No. Your agents have flatly refused to cancel the upgrade as "the order has been completed." I have advised them that this contravenes UK consumer law but it has made no difference. I connected to live chat at 9.33am this morning and the issue is still not resolved.
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Kati
(@superkati) reported
@virginmedia I would also love to know the answer to this question. Initial cheque never made it to me. Contacted you repeatedly regarding this on social media and by phone. Many promises of cheques to be sent. Never sent - this was confirmed to me on multiple occasions.