Virgin Media Outage Report in Barton-le-Clay, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barton-le-Clay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barton-le-Clay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Barton-le-Clay, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hitchin, Stevenage, Letchworth Garden City, Bedford, Welwyn Garden City, Biggleswade, Harpenden, Dunstable and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
TV | |
| Luton |
Internet | |
| Hitchin |
||
| Luton |
TV | |
| Hitchin |
Internet | |
| Stevenage |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barton-le-Clay, England
Latest outage, problems and issue reports in Barton-le-Clay and nearby locations:
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.
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Jess Fisher
(@jessfisher10) reported
from
Stevenage District, England
@virginmedia I have just been on hold for 54 minutes trying to get hold of someone to assess my account I finally spoke to someone and it’s STILL NOT WORKING I still can’t access online account please can someone help me
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dicky jones
(@dickyjones88) reported
from
Luton, England
@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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dicky jones
(@dickyjones88) reported
from
Luton, England
@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia I need to book an engineer. I cannot work without Internet. Please help
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clyde frog
(@rhysxciv) reported
from
Luton, England
Hahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
@virginmedia internet been down for 12 hours. Tried restarting it. Not working. All lights blue. Help please.
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craig stichbury
(@craigstichbury) reported
from
Upper Sundon, England
@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Ryan wells
(@WellzyRM84) reported
from
Dunstable, England
@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Lee Badham 🏴
(@b4ds_73) reported
from
Stevenage District, England
@BellMelly Hahaha me too... Until my @virginmedia cut out..
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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benj clews
(@benjclews) reported
from
Letchworth Garden City, England
I can’t figure out who the biggest ******* is: the previous owners of our new house who didn’t bother to cancel their Virgin Media broadband account or @virginmedia who won’t set up my broadband until they cancel it #incompetentTwats
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Becky
(@beckybaldock77) reported
from
Baldock, England
@virginmedia bill was supposed to be reduced to accommodate the lack of Sky sports, bt sports etc etc etc. But no. Great. Thanks. Final nail in the proverbial coffin. Customer loyalty accounts for nothing with you. Will be looking to go elsewhere.
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Lough
(@KevinLough1) reported
@virginmedia So do I, can't hang on the line for over 90 minutes and still no response with your help desk.
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egg
(@egg_ay) reported
@virginmedia is broadband down intentionally today in Portsmouth? We got warning it was down yesterday but never had any issue, today its been off all day and we can't work...
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Stephen Dauwalder
(@dauwalder) reported
@virginmedia Why have VM given up on Customer Service ? No service for over two days, spent hours on phone - no correct digital updates, 4 failed promises, engineer appt for Fri now next Tue. Staff Rude - no call back from Manager as promised. VM Customer Service Pants !
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r4wrz
(@r4wrztv) reported
@virginmedia The number was ported when active, we we're using the number for a couple of weeks, then it got disconnected for no reason, I keep getting advised to wait 5-7 days for the transfer (twice now).I'm on the phone now and been told to wait 24 hours for a call back from this complaint
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Dave Vine
(@DaveVine6) reported
@virginmedia Also, does your WhatsApp messaging service accept cancellations? It says on your website that I have to call to cancel.
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Deano
(@deano02380) reported
@virginmedia You called to talk about my package and I said I'm not happy with the amount I'm paying as it's creped up over the years and the WiFi didn't reach all of the house and your representative did nothing to help. 10 years I've been a customer and you have done nothing to help.
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Nicks Johnston
(@nicksjj) reported
@rugbypct Mine is usually brilliant; Virgin Media is having issues today in Edinburgh. I think they’re replacing cables or something … I stopped listening when it got technical!
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walshcat
(@walshcat1) reported
@virginmedia I was on the phone for 90 minutes yesterday and no help!!!
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ChildrensBookSequels - Sarah Corcoran
(@ChiBkSequels) reported
@virginmedia Well having had 10 days with complete loss of service, now waiting for engineer to come - 8 til 12 was the time given. Wasted a whole morning so far. It's now 11.12am & he / she isn't here yet. #notbetternotconnected
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Mike Harding
(@venoztks) reported
@virginmedia Real problems here in the SW17 area recently - intermittent and low signal - also confirmed with other virgin user in same road...