Virgin Media outages and service status in Stotfold, England

Problems in the last 24 hours in Stotfold, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stotfold, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stotfold, England

The most recent Virgin Media outage reports came from the following cities: Stevenage, Bedford, Luton, Letchworth Garden City, Henlow, Hitchin, Flitwick, Biggleswade, Shefford, and Biggleswade.

City	Problem Type	Report Time
Stevenage	Wi-fi	1 day ago
Bedford	Internet	1 day ago
Bedford	Internet	2 days ago
Bedford	Internet	4 days ago
Luton	Internet	6 days ago
Luton	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stotfold, England

Latest outage, problems and issue reports in Stotfold and nearby locations:

• 
  GTT (@Gturv) reported 3 minutes ago from Bedford, England

  In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

• 
  Patricia Rayney Ⓥ (@TriciaCaputo) reported 3 minutes ago from Luton, England

  @virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.

• 
  Danny Tsang (@DannyTsang) reported 6 minutes ago from Stevenage District, England

  @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

• 
  Jason Flynn 💙 (@jasondflynn) reported 6 minutes ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  Lucid Dream Pictures (@luciddreamphoto) reported 10 minutes ago from Hitchin, England

  @virginmedia No known issues on everything (broadband tv & phone)

• 
  Lynn Beattie (@MrsMummypennyUK) reported 14 minutes ago from Knebworth, England

  @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

• 
  M.I.K.E.Y (@MikezHR) reported 16 minutes ago from Luton, England

  Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service

• 
  gary jackets (@garyjackets) reported 17 minutes ago from Biggleswade, England

  Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

• 
  Paul Clayton (@PaulClayton25) reported 19 minutes ago from Stevenage District, England

  @virginmedia loving the great customer services #NOT. No reply to my tweet from this morning! When this issue is repaired I demand a deduction, as this issue looks like it is going to affect my wife’s work tomorrow!

• 
  Lynn Beattie (@MrsMummypennyUK) reported 28 minutes ago from Knebworth, England

  @virginmedia No outages. Just issues with my line. There has been for 2 months.

• 
  John Aitken (@johnait72020789) reported 35 minutes ago from Stotfold, England

  @virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.

• 
  Big E (@lutonmagoo) reported 39 minutes ago from Caddington, England

  @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

• 
  tim (@Claydon8Tim) reported 40 minutes ago from Hitchin, England

  @virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.

• 
  Chanders (@chanderson76) reported 42 minutes ago from Stevenage District, England

  @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

• 
  Jason Flynn 💙 (@jasondflynn) reported 42 minutes ago from Letchworth Garden City, England

  @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

• 
  stevie hind (@steviehind) reported 46 minutes ago from Stevenage District, England

  @virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.

• 
  Lucid Dream Pictures (@luciddreamphoto) reported 47 minutes ago from Hitchin, England

  @virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!

• 
  Seemtab Ahmed (@ahmed_knp) reported 56 minutes ago from Luton, England

  @virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 59 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Nancy Paladina (@NPaladina) reported 59 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Brierley 🍺 🏌️‍♂️ (@davidlbrierley) reported 7 minutes ago

  @virginmedia Con't But now seems to have disappeared. It must be somewhere but where? 4.i no longer seem to be able to search for a programme 5. Why do I have to sign in to watch a programme that I have already recorded 6. Can you explain why, if I watch a programme with subtitles

• 
  Cambridgewater.x (@cam_bridgewater) reported 7 minutes ago

  @vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..

• 
  Mrmutherfukery (@Mrfutherfukery) reported 8 minutes ago

  @virginmedia @fanboyofnolan Yes, absolutely they do **** all even if you can actually get you speak to a person. Which is near impossible. Very bad company if you cancel your contract they call you in about 10 minutes 🤑🤑🤑🤑

• 
  Steven Usher (@servesthesun) reported 11 minutes ago

  @virginmedia it’s quite literally impossible to sign into either your website or the app! Literally stuck in an endless loop of being asked to sign in but when I do it refreshes the page asking me to sign in

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 12 minutes ago

  Hey @virginmedia. Honour what your own self-service flow committed to when you took my £111. Build the written-channel route to Payments your Resolutions Team has admitted is needed. Default it in payment SMS for every customer.

• 
  Brendan (@sabrevan) reported 13 minutes ago

  @virginmedia Please answer the question - what is the reason for the problem?

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 18 minutes ago

  In the same 28 April email, Virgin Media wrote: "a dedicated chat-based support route for customers with reasonable adjustments is needed... an area where we must improve." They wrote that 6 days ago. Today the next cycle broke.

• 
  Pro-Irish🇮🇪🍀🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IrishBlackOps19) reported 20 minutes ago

  @virginmedia The worse broadband company ever. I’ve been a customer for nearly 10 years and just lately the broadband is shocking. It looks like I’ll be going to a new company and never coming back to virgin.

• 
  Isla (@saoirseisla) reported 20 minutes ago

  @virginmedia I’ve been without wifi for 10 days. All I am being told is that they don’t know when it’ll be fixed. I work from home and have been unable to get anything done because I need wifi. I’m a week behind. I need it fixing asap. The problem isn’t my end it’s yours.

• 
  〽️🇵🇸 (@StealthyM00S3) reported 22 minutes ago

  Virgin media is so crap man this internet never works