Virgin Media Outage Report in Stotfold, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stotfold, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stotfold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stotfold, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Flitwick, Bedford, Luton, Letchworth Garden City, Royston, Hitchin, Stevenage and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Flitwick |
Internet | |
| Flitwick |
Internet | |
| Bedford |
Total Blackout | |
| Luton |
Total Blackout | |
| Letchworth Garden City |
TV | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stotfold, England
Latest outage, problems and issue reports in Stotfold and nearby locations:
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✨kate✨
(@ushererofsouls) reported
from
Harlington, England
@virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.
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Danny Tsang
(@DannyTsang) reported
from
Stevenage District, England
@Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
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Gibbo
(@Gibbothehammer) reported
from
Flitwick, England
@virginmedia MK45 area down again!!
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✨kate✨
(@ushererofsouls) reported
from
Harlington, England
@virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.
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Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Fryer
(@JayLinAntiques) reported
@virginmedia So we're we're updated last night informing you'd come today 21st, nobody arrived. Called to check and now informed it will now be the 26th! I have a vulnerable person in the property and wish I hadn't called to fix the pixelation on the TV as you've made everything worse.
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Neil Malley
(@malstar79) reported
@virginmedia My elderly folks internet, TV and landline has been down since Thursday. You keep pushing back the estimated fix time, now Monday. They can’t get past your automated support systems to speak to a human about this. What on earth is going on with the BB2 area? Sort it!
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Neil Malley
(@malstar79) reported
@virginmedia My elderly folks internet, TV and landline has been down since Thursday. You keep pushing back the estimated fix time, now Monday. They can’t get past your automated support systems to speak to a human about this. What on earth is going on with the BB2 area? Sort it!
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matthew maude
(@matthewmaude) reported
@virginmedia Hi, do you have a contact email address where I can cancel my account. I've tried on webchat but they're asking for parts of a password that I don't know
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Jenny
(@Jenny49059358) reported
@virginmedia how can I get some technical help. Hub delivered with no instructions, socket is old and I can’t install the cable. This isn’t safe!
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GeekyHairyBestia
(@GeekyHairy) reported
@virginmedia Yes get my Internet back on. I’m losing money while it’s off as can not work ans can not even go home. Having to sit in my car in a carpark to get stuff done and even use phone. Been promising to sort cell issue out over a year and still nothing
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GeekyHairyBestia
(@GeekyHairy) reported
@virginmedia But a week. How is that okay on any level. Like I say I work from home and only can talk to you now as I’ve had to walk off my street to get a signal. As although I’m with you for mobile as well and live close to tower apparently I live to close to get a signal. Lucky if get 1Bar
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Rik Temmink
(@riktem) reported
@virginmedia Your 360 service is shockingly bad and so is your customer service! My box was upgraded this week, nothing but problems since. Online chat agent said he fixed it, but didn't. Phone support agent says he has to ask IT, will take 5 business days. Not good enough.
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GeekyHairyBestia
(@GeekyHairy) reported
WTF @virginmedia all your services in my local area have gone down and your stating your doing work and won’t be back on till 26th at earliest. What the hell. Why have we not been contacted before about this. This is insane and totally unacceptable on every level
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Kay Thomas
(@mrswoodwoose) reported
@virginmedia Yes there is an issue . Like there have been multiple issues these last few months