Virgin Media Outage Report in Stotfold, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stotfold, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stotfold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stotfold, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Bedford, Letchworth Garden City, Stevenage, Flitwick and Biggleswade.
City | Problem Type | Report Time |
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Total Blackout | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stotfold, England
Latest outage, problems and issue reports in Stotfold and nearby locations:
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Done In (@stevericetweets) reported from Bedford, England
@virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution
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Simon Hale (@Halo1975) reported from Luton, England
@virginmedia television service not available no channels whatsoever error code (W02) #virginmedia
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Skinny John (@JLTFC) reported from Luton, England
@virginmedia To be fair got through after about 35 mins & they resolved my issue quickly & I was very happy with outcome, just a bit frustrated @ time because of hanging on phone for so long.
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Phil Reynolds (@furnituretester) reported from Bedford, England
@virginmedia worst service ever why is my broadband not working. I expect a refund
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Amey Salvi (@ameysalvi81) reported from Stevenage District, England
@virginmedia This is related Virgin Media service.
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John Shirley (@johnr_shirley) reported from Luton, England
@tweetlch @virginmedia @maclean132 How rude....
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Amy (@_amycollins) reported from Stevenage District, England
Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡
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Yeankarh (@smokinghawt) reported from Luton, England
@a_kiwi_fox @ameliadenys @virginmedia At least in the 80s we knew there were limited modes of communication. In 2019, customer service is key 🔑 so thy should have found a way to communicate with us even if it means liasing with another competing network.
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Bryan (@BryanTravers7) reported from Baldock, England
@virginmedia It’s had a fix time everyday
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David ☮ (@Trantum_UK) reported from Luton, England
@virginmedia Area. Joke. Your website service page says no issues with broadband
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amanda manning (@scottsgirls25) reported from Hitchin, England
@virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡
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Amey Salvi (@ameysalvi81) reported from Stevenage District, England
@virginmedia pathetic customer service
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David Shea (@akamrshea) reported from Bedford, England
@guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help
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David ☮ (@Trantum_UK) reported from Luton, England
@virginmedia Apparently they are working to fix a performance by 13th... pathetic if true
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Steve Greaves (@sgreaves1977) reported from Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
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fergal (@fergal_rarkey) reported from Hitchin, England
@virginmedia hi, our internet is dropping out completely and Iam having to reset router at least once per day. When it’s on, it’s fine. This is a reoccurrence of an on going issue. Please help
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jamesdgreen (@jamesdgreen02) reported from Bedford, England
@virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment
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Alex Grocott (@AlexGrocott1) reported from Hitchin, England
@virginmedia been on hold in excess of an hour trying to talk to someone to assist with setting up my hub, this is disgraceful and already a poor start for a new customer #nothappy #shouldhavestuckwithsky
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England
Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!
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Jason (@Jason47586641) reported from Stevenage District, England
@virginmedia awful website, disgusting service and ignore old customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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neil mumby (@Neil_mumby) reported from Scunthorpe, England
@virginmedia @Virgin @richardbranson no phone coverage for most of the da, I understand you might get technical issues but this length of time, come on you can do better #switchitoffandonagain
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Jon Lovett (@Pegaso650) reported from Basildon, England
@virginmedia I’ve going through this process since 20th March! I’m unable to talk on the phone easily due to a brain injury. I’m still waiting for a response from the resolution team!!
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Napoleon (@NW6Penguin) reported from Camden Town, England
@virginmedia Done that. Ive called, customer services dealing with it. Seen the forums and it's an occurance with other customers on the network. Thanks.
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Tazul Islam (@Tazul2015) reported from London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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Roggy (@RuthOlive1968) reported from Solihull, England
@virginmedia Mine down today and it's a crucial time for my children's uni work with dead lines . Not a happy customer.
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Keith Taylor (@mariners1972) reported from Grimsby, England
@peterbruce @virginmedia Down in Grimsby as well.
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Jonnie Jensen (@JonnieJensen) reported from Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland
@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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Michael (@moore12_michael) reported from Heswall, England
@virginmedia your network has been down most of the day to more than just some of your customers!! My 12 year old daughter unable to phone/message me and I’m unable to track her T1 diabetes levels which requires data. Shocking you are not treating this with higher priority!
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Steve Humphreys #FBPE (@bighumphs) reported from Cardiff, Wales
@virginmedia more crap service - this time with your mobile network