Virgin Media Outage Report in Stotfold, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stotfold, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stotfold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stotfold, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Luton, Stevenage, Letchworth Garden City, Biggleswade, Hitchin and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Luton |
Internet | |
| Luton |
Total Blackout | |
| Stevenage |
Wi-fi | |
| Luton |
Internet | |
| Letchworth Garden City |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stotfold, England
Latest outage, problems and issue reports in Stotfold and nearby locations:
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clyde frog
(@rhysxciv) reported
from
Luton, England
Hahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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dicky jones
(@dickyjones88) reported
from
Luton, England
@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia
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benj clews
(@benjclews) reported
from
Letchworth Garden City, England
I can’t figure out who the biggest ******* is: the previous owners of our new house who didn’t bother to cancel their Virgin Media broadband account or @virginmedia who won’t set up my broadband until they cancel it #incompetentTwats
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craig stichbury
(@craigstichbury) reported
from
Upper Sundon, England
@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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Becky
(@beckybaldock77) reported
from
Baldock, England
@virginmedia bill was supposed to be reduced to accommodate the lack of Sky sports, bt sports etc etc etc. But no. Great. Thanks. Final nail in the proverbial coffin. Customer loyalty accounts for nothing with you. Will be looking to go elsewhere.
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Martin Harvey
(@MartinH05022087) reported
from
Watton at Stone, England
Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
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Jamie Carbin 🤔
(@JamieCarbin) reported
from
Luton, England
@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
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Shelbs Rist
(@shelbsrist) reported
from
Stevenage District, England
@virginmedia No service at SG2... please help! 😭😭😭
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
@virginmedia internet been down for 12 hours. Tried restarting it. Not working. All lights blue. Help please.
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Jess Fisher
(@jessfisher10) reported
from
Stevenage District, England
@virginmedia I have just been on hold for 54 minutes trying to get hold of someone to assess my account I finally spoke to someone and it’s STILL NOT WORKING I still can’t access online account please can someone help me
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dicky jones
(@dickyjones88) reported
from
Luton, England
@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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Lee Badham 🏴
(@b4ds_73) reported
from
Stevenage District, England
@BellMelly Hahaha me too... Until my @virginmedia cut out..
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Georgia
(@GeorgiaTsiakki) reported
@virginmedia Online forums are reporting wide issues in N22. Can you pls escalate
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Jaytee14
(@Jaytee146) reported
@virginmedia Why? It's wireless broadband for a reason! It's mostly phone connections that are poor
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Edu SR
(@EduSR68) reported
@ExascaleUK @TelfordHour Any plans for TF2 9PW please because Virgin Media are shockingly poor.
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Ruth
(@LooRuthie) reported
@virginmedia Just to add it took me 3 1/2 hours to get to the point where they changed the price of my package but still not sorted out the boxes of apparently got to ring customer services now and spend God knows how long on the phone trying to get them to agree to these boxes
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www.amarmajid.com
(@amarmajidphotos) reported
@virginmedia So I will now ask again - what is your complaint procedure for someone based in the UK to review and respond to please? And no it’s not by calling 150 I am asking for the specific team that deals with complaints or unresolved matters. Thank you.
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The Theatre And Gaming Mechanic
(@Jasondonnelly18) reported
@virginmedia If I do this will it fix the issue
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Ana Jakimovska
(@the_bluebell) reported
@virginmedia There is outage and fir the past few days very unstable internet #notgreatVirgin
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Andy Quinton
(@QuintonAndy) reported
@virginmedia Awful service as usual! Cut off on phone twice. And 3 times online chat help. Or no help as it turns out. Checked emails...still nothing. Despite the 3 re requests!!!
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Andy Quinton
(@QuintonAndy) reported
@virginmedia ‘You haven’t confirmed your email ‘...so you can’t log in. What a great service @virginmedia ....no help what do ever
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Andy Quinton
(@QuintonAndy) reported
@virginmedia I’ve never used the email b4...only 2 emails ever.. an online bill this week....and the ‘confirmation’ changed username one. Nothing else. All I want is the link attached to the email you’ve sent me..which is missing!!