Virgin Media outages and service status in Stotfold, England

Problems in the last 24 hours in Stotfold, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stotfold, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stotfold, England

The most recent Virgin Media outage reports came from the following cities: Hitchin, Letchworth Garden City, Luton, Stevenage, Bedford, Henlow, Biggleswade, and Sandy.

City	Problem Type	Report Time
Hitchin	E-mail	2 days ago
Letchworth Garden City	Internet	2 days ago
Luton	Internet	2 days ago
Stevenage	Wi-fi	3 days ago
Bedford	Internet	3 days ago
Hitchin	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stotfold, England

Latest outage, problems and issue reports in Stotfold and nearby locations:

• 
  Ashley (@randellauk82) reported 6 seconds ago from Luton, England

  @virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers

• 
  Iggle Piggle Guinea Pigs (@PigsIggle) reported 2 minutes ago from Letchworth Garden City, England

  @virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating

• 
  Jo Buxton (@JEM1429) reported 2 minutes ago from Biggleswade, England

  @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

• 
  Kefaloniaman23 (@KevinSaunders23) reported 7 minutes ago from Flitwick, England

  @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

• 
  tim (@Claydon8Tim) reported 8 minutes ago from Hitchin, England

  @virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere

• 
  stevie hind (@steviehind) reported 8 minutes ago from Stevenage District, England

  @virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.

• 
  Hollie O'Connor (@Holliejoanne23) reported 10 minutes ago from Stevenage District, England

  Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.

• 
  John Aitken (@johnait72020789) reported 12 minutes ago from Stotfold, England

  @virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.

• 
  Mike Desborough (@mjdes) reported 18 minutes ago from Stevenage District, England

  @virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.

• 
  Nancy Paladina (@NPaladina) reported 19 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Patricia Rayney Ⓥ (@TriciaCaputo) reported 23 minutes ago from Luton, England

  @virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.

• 
  Niks (@lydia43632819) reported 26 minutes ago from Luton, England

  @virginmedia Via email and even I called the customer service also 😞

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 26 minutes ago from Datchworth, England

  @virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!

• 
  Jesse Bryce (@jesseb4me) reported 34 minutes ago from Luton, England

  @muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 41 minutes ago from Luton, England

  @virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 49 minutes ago from Luton, England

  @virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband

• 
  maggie.todd@live.co. (@maggietodd10) reported 50 minutes ago from Letchworth Garden City, England

  @virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.

• 
  Moyra Campbell (@Moyraluton) reported 55 minutes ago from Luton, England

  @virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,

• 
  Ashley (@randellauk82) reported 56 minutes ago from Luton, England

  @virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2

• 
  Jason Flynn 💙 (@jasondflynn) reported 57 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kat Jackson (@KatReynolds5) reported 10 minutes ago

  @virginmedia internet out again. This is the 5th week now for UB10 area. Still saying fix date of 17th July when it’s the 21st today. Any update please?!!?

• 
  fox  (@FoxRunTime) reported 15 minutes ago

  @voidsrus4 @shellby636 @virginmedia had an outage the entire week the Cerbera Speed 12 was available and I couldn't get my own, had to buy used like a chump

• 
  Robby Yung ⦿⦿⦿ (@viewfromhk) reported 17 minutes ago

  @0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.

• 
  Phil Rogers (@PhilRogers57) reported 18 minutes ago

  @trapdoor456 @virginmedia Been with YF from when it was BRSK , no problems re service & if there is maintenance planned you get plenty of notice,Virgin have got too big for their boots,always putting up prices for a Sketchy service,I was with V for over 15 years went to them re pricing not interested

• 
  mike duncan (@mikedun95307737) reported 18 minutes ago

  @virginmedia You really need to up your game virtual chat about as much use as a chocolate ashtray. You promise something in the Contract and not deliver it. No am not the account holder but money comes from my account. Get your act in order because at the moment it is crap

• 
  K (@Kieranbcfc2) reported 20 minutes ago

  @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.

• 
  BlueTickBob❌ (@mcrobgi) reported 20 minutes ago

  @virginmedia thanks for wasting more of my time. You don’t answer the phones, your chat bot repeats itself, you promise to call me at an agreed time & don’t bother ringing me !! Great customer service!!

• 
  Adrian Weale (@Edeaulx) reported 24 minutes ago

  It's becoming increasingly clear that @VirginMedia customer service is based on the premise that if you make it excruciatingly difficult to make a complaint and then follow it up, people will simply not bother.

• 
  Robson Ramalho (@Rp61Robson) reported 27 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv14 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Berk (@trapdoor456) reported 28 minutes ago

  @BigBadWolf137 @virginmedia Yeah, 14 day cooling down period 👍