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Virgin Media

Virgin Media outages and service status in Stotfold, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Stotfold, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 15, 2:50 PM GMT+1.
  • 57% Internet (57%)
  • 20% TV (20%)
  • 14% Wi-fi (14%)
  • 7% Phone (7%)
  • 2% Total Blackout (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stotfold, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stotfold, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stotfold, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Stevenage, Luton, Bedford, Sandy, Hitchin, Henlow, and Flitwick.

CityProblem TypeReport Time
Letchworth Garden City Internet 4 hours ago
Stevenage Internet 4 hours ago
Luton Internet 23 hours ago
Luton Internet 1 day ago
Stevenage Phone 3 days ago
Bedford Internet 3 days ago

Nearby cities with recent reports

Luton

3 recent signals

23 hours ago
Bedford

3 recent signals

3 days ago
Stevenage

2 recent signals

4 hours ago
Letchworth Garden City

1 recent signals

4 hours ago
Sandy

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stotfold, England

Latest outage, problems and issue reports in Stotfold and nearby locations:

  • swimmingsu
    Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • DawnHar90476836
    🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.

  • Gordonsalive200
    Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

  • Dan_lutonbear
    dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England

    @virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

  • lydia43632819
    Niks (@lydia43632819) reported from Luton, England

    @virginmedia Via email and even I called the customer service also 😞

  • DannyTsang
    Danny Tsang (@DannyTsang) reported from Stevenage District, England

    @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

  • loobylou470
    Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated

  • PurpleWisdom
    purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

  • johnait72020789
    John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.

  • StopItRawr
    Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

  • ahmed_knp
    Seemtab Ahmed (@ahmed_knp) reported from Luton, England

    @virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?

  • ladykittymckat
    LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England

    @virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV

  • Moyraluton
    Moyra Campbell (@Moyraluton) reported from Luton, England

    @virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,

  • LegitBoss69
    🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England

    @virginmedia Mixture of things . I don't even feel like a valued customer with you guys.

  • Weanie4
    Weanie4🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Weanie4) reported from Stotfold, England

    @virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days

  • maggietodd10
    maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England

    @virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mochara57
    Máire 🇮🇪 (@mochara57) reported

    @griptmedia @Ireland2020 On Virgin Media’s Tonight Show, I watched the host squirm & desperately try to silence Ben Scallan the moment he had the audacity to mention beheadings, you know, actual brutal realities happening on our streets. Classic MSM playbook, when the truth crashes the narrative, just deflect, disrupt & desperately compare apples to oranges. State-funded media has never looked more fragile, pathetic & exposed. 🇮🇪

  • JoeFarrugia
    Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reported

    Being messed up by @virginmedia. 1st we were never told the old box must be returned then they charge £90 for not returning it. Trying to get this sorted is such a hassle. You’re told one thing, nothing gets done then you’re told something else.

  • Clinkyboy67
    Arron Clinkscales (@Clinkyboy67) reported

    @virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY

  • Jasonrfc90
    Jason ferguson (@Jasonrfc90) reported

    @virginmedia I swear to god if my internet goes down once more today you can shove your bill up your *** service in my area is nothing wrong with it its just the ****** connection from you clowns either sort it out or im gone i dont pay my money for **** that is constantly dropping

  • TheDoctorMagic
    Kevin (@TheDoctorMagic) reported

    @virginmedia Then use a more competent delivery partner. I was told to be in from 8am to 6pm. They eventually delivered at 8.45PM. @Yodel_delivery are not competent and make it impossible to contact anyone. @EvriDeliveryCom are equally as bad. Neither care about customer satisfaction.

  • Gav288
    Gavin Lee (@Gav288) reported

    @virginmedia thanks for replying. You have been no help, absolute shambles of a company.

  • Gary_Polley
    Gary Polley (@Gary_Polley) reported

    @virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.

  • Robert_Massie
    Robert Massie (@Robert_Massie) reported

    @gblondon1 @skytv I detest #SkyTv awful company but no Virgin Media in my area yet

  • WentTimb
    Anthony Ellis (@WentTimb) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • ACaldwell68074
    Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported

    @O2 @davehpayne The Hassle I have to top up, Repeatedly having to re-enter my Name, address & bank details, which were all previously saved before virgin media interfered with my login, I'm starting to consider leaving for another network provider, I lost all my carry over data because of it.