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Virgin Media

Virgin Media outages and service status in Stotfold, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 26 outage signals in the last 24 hours around Stotfold, including 26 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 12:16 PM GMT+1.
  • 47% TV (47%)
  • 27% Internet (27%)
  • 18% Wi-fi (18%)
  • 4% E-mail (4%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stotfold, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stotfold, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stotfold, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Luton, Stevenage, Flitwick, Letchworth Garden City, Henlow, Hitchin, and Biggleswade.

CityProblem TypeReport Time
Hitchin TV 46 seconds ago
Luton TV 2 minutes ago
Stevenage TV 8 minutes ago
Bedford TV 10 minutes ago
Bedford TV 12 minutes ago
Bedford TV 14 minutes ago

Nearby cities with recent reports

Bedford

13 recent signals

10 minutes ago
Letchworth Garden City

5 recent signals

46 minutes ago
Stevenage

4 recent signals

8 minutes ago
Flitwick

4 recent signals

23 minutes ago
Luton

3 recent signals

2 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stotfold, England

Latest outage, problems and issue reports in Stotfold and nearby locations:

  • smileyrav
    Rav 🤓 (@smileyrav) reported from Hitchin, England

    @virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks

  • maggietodd10
    maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England

    @virginmedia Landline is still NOT working. Try ringing yourself.

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

  • Cleric20
    Matt Adcock (@Cleric20) reported from Hitchin, England

    @virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…

  • Holliejoanne23
    Hollie O'Connor (@Holliejoanne23) reported from Stevenage District, England

    Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.

  • PaulClayton25
    Paul Clayton (@PaulClayton25) reported from Stevenage District, England

    @virginmedia loving the great customer services #NOT. No reply to my tweet from this morning! When this issue is repaired I demand a deduction, as this issue looks like it is going to affect my wife’s work tomorrow!

  • lydia43632819
    Niks (@lydia43632819) reported from Luton, England

    @virginmedia Via email and even I called the customer service also 😞

  • randellauk82
    Ashley (@randellauk82) reported from Luton, England

    @virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service

  • sianhelena_m
    Sian Milner (@sianhelena_m) reported from Hitchin, England

    @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

  • Claydon8Tim
    tim (@Claydon8Tim) reported from Hitchin, England

    @virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • maggietodd10
    maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England

    @virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Yes I don’t know how many times it’s just a red light it’s not working.

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you

  • garyjackets
    gary jackets (@garyjackets) reported from Biggleswade, England

    Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Danny_f1_fan
    Salmongymnast (@Danny_f1_fan) reported

    @virginmedia why is your Internet been down in tq1 for 3 days ??

  • McDickotheRed
    Johnald McDicko (@McDickotheRed) reported

    @virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy

  • LorryLocket
    Karen’s Tweets (@LorryLocket) reported

    @virginmedia Thanks but when I try to access emails via logging into MyVirginmedia it says my email account doesn’t exist. Will this still help?

  • rolandhesz
    Roland Hesz 🎸⛩️🏳️‍🌈 (@rolandhesz) reported

    Hey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.

  • MikeHenry58
    mike henry (@MikeHenry58) reported

    Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

  • kevin_cox9211
    kevin cox (@kevin_cox9211) reported

    @virginmedia can not contact virgin by phone tv channels playing apps not working right. What's going on.

  • balvennie999
    Balvennie999 (@balvennie999) reported

    @virginmedia Hi. My TV service is not working. I cannot get through on the phone and online it says you cannot find my account. How do I resolve this?

  • SteveMcKenna2
    Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported

    @virginmedia been waiting for your call since Saturday, been private messaging several times a day since last week. Appalling service.

  • EdenGreg
    Greg Eden (@EdenGreg) reported

    @status_is_down Virgin media Down TV not working in Lincolnshire

  • dubliner24
    Brenda Malloy 🇮🇪🇵🇸🎶🎶🎶 (@dubliner24) reported

    @VirginMediaIE @virginmedia your new 'work' is substandard, a coiled electrical line blowing around over my house striking other lines making abominable noise putting electric circuits out, not to mention the obscene euros u charge for not providing service. Cancel my account.