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Virgin Media

Virgin Media outages and service status in Stotfold, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Stotfold, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received Jul 4, 8:43 PM GMT+1.
  • 56% Internet (56%)
  • 21% Total Blackout (21%)
  • 18% TV (18%)
  • 3% Wi-fi (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stotfold, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stotfold, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 5: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stotfold, England

The most recent Virgin Media outage reports came from the following cities: Hitchin, Luton, Letchworth Garden City, Henlow, Bedford, Stevenage, Sandy, and Flitwick.

CityProblem TypeReport Time
Hitchin TV 1 day ago
Luton Internet 2 days ago
Letchworth Garden City TV 2 days ago
Luton Internet 6 days ago
Luton Internet 7 days ago
Henlow Internet 9 days ago

Nearby cities with recent reports

Luton

2 recent signals

2 days ago
Hitchin

1 recent signals

1 day ago
Letchworth Garden City

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stotfold, England

Latest outage, problems and issue reports in Stotfold and nearby locations:

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.

  • DawnHar90476836
    🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England

    @virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.

  • swimmingsu
    Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • randellauk82
    Ashley (@randellauk82) reported from Luton, England

    @virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia No there is no outage. My bband has been broken/slow for months

  • ABeeeABeee
    Abi (@ABeeeABeee) reported from Stotfold, England

    Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡

  • chanderson76
    Chanders (@chanderson76) reported from Stevenage District, England

    @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

  • PurpleWisdom
    purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

  • LegitBoss69
    🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England

    @virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards

  • sianhelena_m
    Sian Milner (@sianhelena_m) reported from Hitchin, England

    @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

  • johnait72020789
    John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.

  • StopItRawr
    Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • Gordonsalive200
    Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave

  • Moyraluton
    Moyra Campbell (@Moyraluton) reported from Luton, England

    @virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,

  • nicholasjemetta
    Nicholas Jemetta (@nicholasjemetta) reported from Hitchin, England

    @virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterOuld
    Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reported

    Hey @virginmedia - I can't login to my account on a web browser. Keeps failing regardless of browser. The issue is definitely your end.

  • WindKar148977
    Jackson Steele (@WindKar148977) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies🇨🇦🇶🇦🇨🇦🇶🇦🇨🇦🇶🇦

  • stoneycatt
    Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported

    @virginmedia would you be able to recover my parents landline number if we cancel the contract and swap to you? It appears @youfibre have disconnected the landline number and after 2 days we've had no further information. I've no confidence @youfibre can/will resolve it.

  • waughzone
    Duncan Waugh (@waughzone) reported

    @dobbin1957 @virginmedia I struggle to get any communication from @virginmedia at all but then, when they did communicate, it contained blatant lies saying they had fixed the issue and an engineer had been out (neither of those things happened).

  • lou86925826
    lou (@lou86925826) reported

    @virginmedia @DanStev14730264 Your customer service is as shocking as your wifi right now!! I’ve also been without wifi for the past week & keep being told there’s no issues!! Sort it or expect to lose a tremendous amount of customers as this is beyond a joke now

  • tpembe1
    Troy Pemberton (@tpembe1) reported

    @virginmedia Just rang customer service and now been promised a date of 8th of July at 3pm. Like I said previously the date keeps moving.

  • NovaGrudge
    Novagrudge (@NovaGrudge) reported

    @virginmedia wow your service sucks every weekend the internet cuts out when i need it for work why do we pay so much for such poor service might have to look at moving to a new provider

  • Drackard
    Drackard (@Drackard) reported

    Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

  • FredBra93439257
    RoadRunner TX (@FredBra93439257) reported

    @TheMercianNews I'd like to see mobile phone and internet companies shut down operating in the UK on a single day. Have USN/Seals sever all international fiber into the UK on a single day. SHUT DOWN the City of London Physically SEVER International Fiber from BT/OpenReach, VirginMedia/O2, Vodaphone and the LINX Nework internchange in London. Ideally each line in 2-3 points of varying distance from UK shores to make repair more complex than laying new fiber. Air attack on all the major BT interchanges plus the physical operations of Cloudflare Akamai, AWS/Cloudfront, GoogleCloud CDN and smaller operators like Azure, Netflix, Meta and every source of new fiber either mfg or warehousing Destroy every piece of equipment and then just leave. Make all European govts TERRIFIED of the crazy Americans Destroy the internet as a means of brainwashing the British public

  • tpembe1
    Troy Pemberton (@tpembe1) reported

    @virginmedia The network issue was supposed to be fixed on the 2nd July. Low and behold I am still experiencing the same problems a day later.