Virgin Media Outage Report in Stotfold, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stotfold, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stotfold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stotfold, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Henlow, Bedford, Letchworth Garden City, Baldock, Stevenage, Ampthill, Flitwick, Hitchin and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Henlow |
Internet | |
| Bedford |
Wi-fi | |
| Letchworth Garden City |
Wi-fi | |
| Bedford |
Internet | |
| Baldock |
Community Discussion
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Virgin Media Issues Reports Near Stotfold, England
Latest outage, problems and issue reports in Stotfold and nearby locations:
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
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Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia Via email and even I called the customer service also 😞
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
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Lee Gildersleve
(@lotfredjanlee) reported
from
Watton at Stone, England
@virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia loving the great customer services #NOT. No reply to my tweet from this morning! When this issue is repaired I demand a deduction, as this issue looks like it is going to affect my wife’s work tomorrow!
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M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia WiFi isn’t a 100% but tv is working fine. I’m pretty sure that I am paying too much for just WiFi and tv, on my account says I have a phone line which I never had??
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers
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Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
Hi @virginmedia I have to wait 72 hours to speak to a manager about an issue. This is after 5 hours on the phone to you and only a manager can authorise what I need. Shocking considering the amount of money we pay you. We have no working broadband for a 2 key worker house
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jc
(@gnomoeoffice) reported
@virginmedia Hi, we are at our wits end trying to get help from Virginmedia for 86 yr old father in law. He has dementia, no idea of passwords no email. My husband has registered power of attorney with Virgin but trying to get help to change the account is impossible, it just rings no answer.
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Andrew Creer NAMMT(RM)
(@AndrewMassage) reported
@virginmedia But you make it impossible to cancel the contract - my wife has been trying for over 24 hours now and you keep saying the information she is providing is incorrect - it beyond frustrating 🤬
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George Messa
(@georgemessa) reported
@virginmedia We reboot it all the time to try and fix it but it only ever works for a few hours. Rebooted a few days ago I think. I haven't been told about a BQM so that would be good. I also would like to find out about getting a booster upstairs so I can run a wired connection
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neal b
(@goonerneal) reported
@virginmedia It’s following on from the beginning of these messages, I had a engineer out Saturday 15th and unfortunately he couldn’t rectify the problem, said somebody else would need to come out and sort it but I’ve heard nothing since ? I’m now paying for 1gb and not getting it ?
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chris maher
(@chrismayoman11) reported
@virginmedia worst service ever broad band and tv deal up in 2 months will be cancelling the lot and moving to @sky if they have good deals 😜
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John Nicol
(@MrNicol1) reported
@virginmedia I rang to cancel on 9 Dec and agreed cancellation date was 8 Jan. attached what’s app capture confirms. Yes can chat between those times, but would need 15 mins notice of call time.
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Sarah Louise Robinson
(@slrtheauthoress) reported
@virginmedia Nope. Your engineers keep telling us they are coming out to do works — like today — we call to confirm, they confirm it’s happening and then it gets cancelled with no warning. Todays installation has now been pushed to 8th feb with no resolution.
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George Messa
(@georgemessa) reported
@virginmedia It's just so unreliable, the speeds fluctuate so much that it makes it so frustrating to use. I've spoken with your customer service teams before and they always want to do a speed test, which doesn't reveal the nature of the problem
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emma may
(@BallardEmmamay) reported
@virginmedia Do you mean these this PDF? I do hope that you are not insulting my intelligence along with the horrific customer service I have received. I believe I am being treated unfairly and being deliberately left in financial hardship as a way of penalising me for leaving Virgin Media
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kevin o connor
(@kevinoconnor26) reported
@virginmedia The link does not state a time Have received a text now saying fix time expected to be 26th of January by 13.00 We have been told this several times