Virgin Media Outage Report in Biggleswade, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Biggleswade, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggleswade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Biggleswade, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Bedford, Flitwick, Stevenage, Biggleswade, Saint Neots and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
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| Bedford |
Internet | |
| Letchworth Garden City |
Internet | |
| Flitwick |
Total Blackout | |
| Bedford |
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| Letchworth Garden City |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Biggleswade, England
Latest outage, problems and issue reports in Biggleswade and nearby locations:
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Tony
(@tony_cop) reported
from
Ampthill, England
@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Edward Bro
(@EdMcDougall99) reported
from
Bedford, England
Virgin media mobile data being very bad today
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Anne Buckland
(@AnneHBuckland) reported
from
Letchworth Garden City, England
@virginmedia We did this, then spent an hour on the phone to your customer services, to be landed in a worse place than when we started, and told they couldn’t help :-(. When we tried to log a complaint, the complaint form errored and told us to call #frustrating #shoddyservice
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Jason Flynn
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia hi guys. your website states you are open till 10 pm but I phoned and the automated response says that you’re closed.Also trying to do the live chat on your website is just a BOT. Very annoying and useless. Help.
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Ryan West
(@NinRyan) reported
from
Letchworth Garden City, England
@virginmedia my WiFi has been shit all week and has been completely down since at least 2pm today. Help me
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craig stichbury
(@craigstichbury) reported
from
Upper Sundon, England
@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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benj clews
(@benjclews) reported
from
Letchworth Garden City, England
I can’t figure out who the biggest ******* is: the previous owners of our new house who didn’t bother to cancel their Virgin Media broadband account or @virginmedia who won’t set up my broadband until they cancel it #incompetentTwats
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Becky
(@beckybaldock77) reported
from
Baldock, England
@virginmedia bill was supposed to be reduced to accommodate the lack of Sky sports, bt sports etc etc etc. But no. Great. Thanks. Final nail in the proverbial coffin. Customer loyalty accounts for nothing with you. Will be looking to go elsewhere.
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Tony
(@tony_cop) reported
from
Ampthill, England
@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna Gleespen
(@JennaGleespen) reported
@virginmedia Unless you can assure me that this will not go in circles AGAIN and they can get a tech out here to fix this earlier than end of week then don’t waste more of my time or patience
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Name cannot be blank
(@carter_boy81) reported
@virginmedia The agent was very dismissive. The outcome was that if anything was removed from her service it would make minimal difference to her bill because she's on "such a great deal". Is it standard practice for you to keep calling vulnerable people and hounding them?
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Drewery ****
(@drewerydyke) reported
@virginmedia Thanks. I last had an ethernet cable a decade ago. Has Virgin service declined to that of over a decade ago? Is that also why the helpline disconnected 3 times, too? I cannot reach you save via twitter, so I am not sure how best to continue your agents.
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Michael Owens
(@michaelowens868) reported
@virginmedia the Internet has been soo slow for the last 2 days, I've restarted the router multiple times an it hasn't worked
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……….
(@_SS07_) reported
@RabLEE3 @virginmedia The customer service is a joke
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……….
(@_SS07_) reported
@virginmedia @Rebecca46338538 Can u help me please your customer support is shocking?
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Dionne walker
(@deewalker2002) reported
@virginmedia trying to cancel absolute nightmare Several calls transferred from person to person told the issue has been sorted then we continue to have virgin active and we now have another supplier this has been 6weeks of issues #worstcustomerservice
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General Dalgardo
(@GeneralDalgardo) reported
@virginmedia Got four complaints in with virgin media starting from 4th March. Your uk customer service agent called last week at 1pm to advice me she would call me by 8pm. No call back, waited in all day. As I said your @virginmedia are a disgrace
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Joyce Cotton
(@Joyceeee77) reported
@virginmedia Well over a week ago, one sounded asleep the other was no help in fact quite stroppy ended hanging up on her. Really am sick of this unhelpful company,