Virgin Media Outage Report in Biggleswade, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Biggleswade, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggleswade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Biggleswade, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots, Letchworth Garden City, Stevenage, Biggleswade, Buntingford and Shefford.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Phone | |
| Bedford |
||
| Saint Neots |
Total Blackout | |
| Bedford |
Wi-fi | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Biggleswade, England
Latest outage, problems and issue reports in Biggleswade and nearby locations:
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Michał Jawornik
(@drjawor) reported
from
Letchworth Garden City, England
@virginmedia But it’s not working.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke
(@lukehboy) reported
@virginmedia Something else which you may be able to help with, lady wasn’t very helpful at all with this on the phone, my router has a solid red light at the bottom, has been for a while now, the router does not feel hot at all, but broadband is working fine?
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PJ
(@BBlitzGG) reported
@JuliettJess @virginmedia i did have a BT tower outside my house though, probably why it was so good tbh, with virgin i find you just never get the speeds you pay for and there internet just drops far to often. I'm sure if they are all linked though tbh
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Ricardo Gonçalves
(@enf_ricardo_JPG) reported
@appleblossomBe @virginmedia Yes, same here. Trying to leave the virgin contract altogether. They leave no other option other than to stop direct debit. They customer service has been appalling
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Alistair Macqueen
(@bigverne2000) reported
@virginmedia outrageous service today. Hanging on for almost an hour after first person was not able to help. Then cut off. Now holding again for another hour with still no answer.
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pedromac
(@pedsmac) reported
@virginmedia I’m an existing customer and I am continually being sent contracts for the wrong amount despite call g and messaging with various operators.
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Bailey Howell
(@Bailey_Howell02) reported
@virginmedia Fine now, but I have no doubt normal service resumed can’t be long away
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Harry gordon
(@HarryGordon13) reported
@virginmedia I’ve been through all this several times. I’ve phoned and been on to 7 different advisors. Either this gets sorted today or I go to trading standards because your service I shocking.
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Soph ミ☆
(@mxsophiie) reported
@virginmedia I’ve already looked at that page but I’m still unsure on whether you need it back or not. It’s a Hub 3 and I’ve had it over two years just laying around, but have never been asked for it back so in that case can I just bin it?
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Claire Wilson
(@choc1982) reported
@virginmedia can someone get in touch with me as calling is a joke. Online chat is a disaster. I want to leave your shambles of a service.
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S S
(@Sarah97851167) reported
@virginmedia Which is why I asked if there were any in stock and you’ve just told me that there are? So which is it? I don’t appreciate being lied to by virgin and unless I’m sent what I need to correct my internet I will be leaving after being a customer for 4 years.