Virgin Media Outage Report in Biggleswade, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Biggleswade, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggleswade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Biggleswade, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots, Letchworth Garden City, Stevenage, Flitwick and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Total Blackout | |
| Bedford |
||
| Bedford |
||
| Saint Neots |
Internet | |
| Letchworth Garden City |
Total Blackout | |
| Stevenage |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Biggleswade, England
Latest outage, problems and issue reports in Biggleswade and nearby locations:
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia Landline is still NOT working. Try ringing yourself.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.
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Kefaloniaman23
(@KevinSaunders23) reported
from
Flitwick, England
@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
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Maria-Luisa Prezio
(@Tranquil_Maria) reported
from
Letchworth Garden City, England
@virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Nicholas Jemetta
(@nicholasjemetta) reported
from
Hitchin, England
@virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Chris Belcher
(@PC_Lawyer) reported
from
Letchworth Garden City, England
@virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
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Iggle Piggle Guinea Pigs
(@PigsIggle) reported
from
Letchworth Garden City, England
@virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Connor
(@ConnorQ13) reported
@virginmedia Been down all day again. Haven't been able to watch any coverage of the tour de France. Probs miss the football again too. £65 a month for 300mbps and TV and haven't been able to use for 2 days. Hope we're getting some compensation? I understand its hot but jeez
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Never Heard of Customer service
(@HeardCustomer) reported
@virginmedia This issue has been covered in length since 2020 but you haven't done anything about it. Originally I was reaching out because the engineer was really patronising, and I expected a call back from your CS team. When is this going to happen?
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Joanna Briscoe
(@JoannaBriscoe) reported
@virginmedia Big outage in London NW5 has been going on for two or three hours. Everyone around here aware of it
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juss70
(@juss70) reported
@virginmedia do we have a resolution for fault in NE28? Working from home and need to report to work what this is.
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JustJoHolt
(@JoanneHolt) reported
Disgusting service from @virginmedia WiFi signal won’t reach the next room and the only option is to pay more money ( shocker!!) for WiFi ports. Time to change provider I think 🤔
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Gary Prout CGC
(@GaryProutCGC) reported
@virginmedia spending hours trying to cancel my services. I feel so sorry for your employees who have to put up with frustrated and annoyed leaving customers. If you are a senior leader in this company please try to cancel and witness what your customers have to do to leave.
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Sam
(@samphills1) reported
@virginmedia Well, that's an entirely different issue then as one of the members of your movers team assured me that the disconnection did NOT mean I had accepted the charges and that a complaint could still be pursued. Not great that your employees are seemingly also lying to customers.
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robinski
(@robinski) reported
@CatrionaShearer @virginmedia The virgin wifi routers are very dodgy - you might be best just to get yourself an Eero wifi off Amazon and use it with virgin router set to modem only mode. Fixed my virgin wifi issues
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SP18
(@SP1814) reported
@virginmedia Hi I have been a Sky TV customer for 10 years and was looking to switch to Virgin Media. I was set up on a package on my fist call on the 21.6.21. When I called your customer service team today, they had no idea what package I was setup on and no one could help. Long story.
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hannah
(@nahhman) reported
@virginmedia It says there’s issues in our area. But there’s always issues in our area and nothing ever gets done. Glad we pay so much money for a **** service. Getting an engineer doesn’t do anything either. Thanks for your help