Virgin Media

Virgin Media Outage Report in Biggleswade, Central Bedfordshire, England

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The latest reports from users having issues in Biggleswade come from postal codes SG18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Biggleswade, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggleswade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Biggleswade, Central Bedfordshire, England 09/07/2024 21:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Biggleswade, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Bedford, Biggleswade, Saint Neots, Sandy and Hitchin.

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City Problem Type Report Time
United KingdomLetchworth Garden City Internet
United KingdomBedford Internet
United KingdomBiggleswade Internet
United KingdomBedford Internet
United KingdomBedford E-mail
United KingdomSaint Neots Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Biggleswade, England

Latest outage, problems and issue reports in Biggleswade and nearby locations:

  • PurpleWisdom purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail

  • PaulGrayDJ Paul Gray (@PaulGrayDJ) reported from Flitwick, England

    @virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.

  • johnait72020789 John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.

  • ABeeeABeee Abi (@ABeeeABeee) reported from Stotfold, England

    Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡

  • ABeeeABeee Abi (@ABeeeABeee) reported from Stotfold, England

    @virginmedia The specific issue isn’t on the site

  • JEM1429 Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

  • kerryrose34 Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    @virginmedia need help as got broadband after engineer visit and no one wants to know 😡

  • johnait72020789 John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.

  • johnait72020789 John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

  • johnait72020789 John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

  • StopItRawr Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

  • kerryrose34 Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    Damn bloody broadband is useless virgin media arghhhh

  • ABeeeABeee Abi (@ABeeeABeee) reported from Stotfold, England

    @virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alijfrombrum Allison (@alijfrombrum) reported

    @virginmedia Not really, it's better than it was but still drops a lot. Seems to be an ongoing issue as we've had cables inside and outside replaced and numerous new routers.

  • Zireael170 Edgey-cuchi (@Zireael170) reported

    @virginmedia They said they checked everything and that there's no issue on their end but im clearly not getting the speed that I'm supposed to. At the end they basically just told me to wait and see if it fixes itself. That's no help at all

  • 97_abzz Abz (@97_abzz) reported

    Yessss im leaving #virginmedia broadband after being with them for over 10 years! wifi is so bad and customer service is the worst!

  • jaybird_katie Katie John (@jaybird_katie) reported

    @virginmedia Mainly wireless, we also think the problem is being caused by the booster, as items that are connected to it (mainly everything downstairs - tv, phones, laptops) run much slower and have a really poor connection

  • EnglandDavey Davey England (@EnglandDavey) reported

    @virginmedia I wait 1 hour to speak about why I'm being charged £50 when I was paying £27 (an without warning or letting me know) just for broadband and you hang up on me.. 🤬🤬🤬🤬

  • AnitaGilbertAct Anita Gilbert (@AnitaGilbertAct) reported

    @virginmedia It’s not consistent at all. I will contact customer services. Thank you

  • MeadsLiam Liam Meads (@MeadsLiam) reported

    @virginmedia So why was I not informed of your shortfalls previous to this ? As I have said before you as a company are now causing me financial hardship due to no internet services because you failed to keep your install date of 24/12/2020 ? I don’t see how this is a customers issue?

  • the_fbpe The Return Of Lefty #fbpe 15%for the NHS (@the_fbpe) reported

    Dear twitter I know that it's a superficial problem, but would you believe that the only way to complain about Virgin Media, apart from the labyrinthine telephone system which I have been navigating for two hours today added to hours yesterday is to WRITE to them

  • the_fbpe The Return Of Lefty #fbpe 15%for the NHS (@the_fbpe) reported

    @virginmedia I have been on the phone for 1.5 hrs been put through to the wrong department twice, and now I find the only way to complain is WRITE,what century are you from this can only be a tactic to not deal with people promptly I have been trying to get an issue dealt with for days

  • tomwtwit Tom Wright (@tomwtwit) reported

    @virginmedia Hi, I live in HP22 and my broadband is fine but a friend also in HP22 cannot get internet access. They have tried to get through on 150 to report this but can't get an answer so asked if I could contact you. Is there a local problem?