Virgin Media outages and service status in Biggleswade, England

Problems in the last 24 hours in Biggleswade, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggleswade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Biggleswade, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Henlow, Saint Neots, Hitchin, Flitwick, and Letchworth Garden City.

City	Problem Type	Report Time
Bedford	Phone	3 hours ago
Bedford	Internet	14 hours ago
Bedford	Internet	2 days ago
Henlow	Internet	2 days ago
Saint Neots	Internet	3 days ago
Bedford	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Biggleswade, England

Latest outage, problems and issue reports in Biggleswade and nearby locations:

• 
  Holly O (@ohhollygosh) reported 1 minute ago from Biggleswade, England

  @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

• 
  tim (@Claydon8Tim) reported 1 minute ago from Hitchin, England

  @virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now

• 
  maggie.todd@live.co. (@maggietodd10) reported 4 minutes ago from Letchworth Garden City, England

  @virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.

• 
  Jason Flynn 💙 (@jasondflynn) reported 5 minutes ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

• 
  Jason Flynn 💙 (@jasondflynn) reported 10 minutes ago from Letchworth Garden City, England

  @virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?

• 
  Let's get back to normal #KBF (@TMITV19) reported 10 minutes ago from Bedford, England

  @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

• 
  Chris Belcher (@PC_Lawyer) reported 11 minutes ago from Letchworth Garden City, England

  @virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!

• 
  Jake Kirby (@848Jake) reported 16 minutes ago from Toddington, England

  @virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service

• 
  Jason Flynn 💙 (@jasondflynn) reported 17 minutes ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

• 
  Antony Styles (@AntonyStyles5) reported 18 minutes ago from Bedford, England

  @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

• 
  Matt Lucas (@MattLucasTweets) reported 23 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported 28 minutes ago from Bedford, England

  @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

• 
  Abi (@ABeeeABeee) reported 31 minutes ago from Stotfold, England

  @virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again

• 
  Jason Flynn 💙 (@jasondflynn) reported 34 minutes ago from Letchworth Garden City, England

  @virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.

• 
  Becky (@beckybaldock77) reported 35 minutes ago from Baldock, England

  @virginmedia bill was supposed to be reduced to accommodate the lack of Sky sports, bt sports etc etc etc. But no. Great. Thanks. Final nail in the proverbial coffin. Customer loyalty accounts for nothing with you. Will be looking to go elsewhere.

• 
  Paul Gray (@PaulGrayDJ) reported 41 minutes ago from Flitwick, England

  @virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.

• 
  Keith Garrell (@keithg63) reported 44 minutes ago from Hitchin, England

  Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either

• 
  Jason Flynn 💙 (@jasondflynn) reported 54 minutes ago from Letchworth Garden City, England

  @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

• 
  Tony (@tony_cop) reported 55 minutes ago from Ampthill, England

  @LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles

• 
  Abi (@ABeeeABeee) reported 56 minutes ago from Stotfold, England

  Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jules 🌙 HOOLIJIN 💜 (@julesepiphany) reported 3 minutes ago

  @virginmedia Hi, I’m a new customer and have been with you for 3 weeks. First week was fine but for the past 2 weeks the connection has been diabolical, now showing red light and currently offline- please can you update us if broadband is down?

• 
  Steven Byron (@StevenByro) reported 6 minutes ago

  @virginmedia what is the update on the broadband please. Ours has been intermittent for the last two weeks I’m unable to work and my partner is also unable to work. We have called multiple times and get told there’s been a fire causing the problem and told to wait 48 hours?

• 
  Steve Murray Music (@smurraycomposer) reported 8 minutes ago

  @virginmedia Sent an email ad for Wifi Pods. Clicked the link — can't buy one. Googled it — same issue. You're actively losing sales from your own marketing. Someone needs to audit your funnels urgently - you're losing money.

• 
  Yogesh (@meta_element) reported 10 minutes ago

  @virginmedia virgin media your customer support for broadband billing is such a pain to deal with. Shame on you.

• 
  L 💉 (@Karma_Soul) reported 10 minutes ago

  @virginmedia you said my box needs updating as it won’t work anymore if I don’t. I call and update it. I said I don’t want to change my package. You have now doubled my bill? Been on hold for 30 mins no answer and your web chat can’t help. If I wanted to upgrade, you’d pick up

• 
  Liv 💚🫶🐅📚 (@LivThms) reported 11 minutes ago

  @britfoodfinder @virginmedia They had a major crash last August...thats when my issue started. After that it wouldnt accept my password, asked for a passkey which I'd never even set up, but didnt provide an option to do so even an 'Ive forgotten my passkey...' etc.

• 
  haggard girl 🏳️‍⚧️ (@fffoceania) reported 15 minutes ago

  Virgin media is so bad it took me turning my phone wifi off and on again 3 times and resetting soundcloud twice just to put on a song

• 
  PhantasyWave (@PhantasyWave) reported 16 minutes ago

  @PeteUK7 @virginmedia Been with them before never again. Same goes for BT. I will never contact again these 2 companies. They use vendetta in their own customers. Virgin tried to get me in debt, BT got me in debt of £962 for an upgrade I didnt even had the chance to use one single time.

• 
  Heppo (@neilheppen) reported 21 minutes ago

  @virginmedia @GeoffJonners Why should that matter. An existing customers should be offered the same renewal deal whether online or by speaking to an agent. But of course that's not the case - and even the online renewal offer goes up or down every couple of days. Time the regulators got to grips with it.

• 
  d_f1888 (@df1888) reported 21 minutes ago

  @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman