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Virgin Media outages and service status in Biggleswade, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Biggleswade, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 19, 7:25 PM GMT+1.
  • 60% Internet (60%)
  • 27% Wi-fi (27%)
  • 7% E-mail (7%)
  • 7% TV (7%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Biggleswade, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggleswade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 20: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Biggleswade, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Henlow, Bedford, Hitchin, Flitwick, Biggleswade, Shefford, and Biggleswade.

CityProblem TypeReport Time
Henlow Internet 24 hours ago
Bedford Wi-fi 1 day ago
Bedford Internet 2 days ago
Letchworth Garden City Internet 3 days ago
Hitchin Internet 5 days ago
Letchworth Garden City Internet 6 days ago

Nearby cities with recent reports

Letchworth Garden City

3 recent signals

18 hours ago
Bedford

2 recent signals

1 day ago
Henlow

1 recent signals

24 hours ago
Hitchin

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Biggleswade, England

Latest outage, problems and issue reports in Biggleswade and nearby locations:

  • NICKJSIMONS
    Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.

  • Tranquil_Maria
    Maria-Luisa Prezio (@Tranquil_Maria) reported from Letchworth Garden City, England

    @virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?

  • StopItRawr
    Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

  • KevinSaunders23
    Kefaloniaman23 (@KevinSaunders23) reported from Flitwick, England

    @virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?

  • Carlgooutdoors
    Carl Harris (@Carlgooutdoors) reported from Bedford, England

    @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?

  • Gibbothehammer
    Gibbo (@Gibbothehammer) reported from Flitwick, England

    @virginmedia MK45 area down again!!

  • NPaladina
    Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • iNathanM
    Nate-su Dragneel 🔥 (@iNathanM) reported from Letchworth Garden City, England

    @MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀

  • ushererofsouls
    ✨kate✨ (@ushererofsouls) reported from Harlington, England

    @virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

  • johnait72020789
    John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.

  • ABeeeABeee
    Abi (@ABeeeABeee) reported from Stotfold, England

    Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡

  • JEM1429
    Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • loubylou60
    Karen Cheney (@loubylou60) reported

    @virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service

  • StuPlaysXD
    Stu Plays XD 🎮 (@StuPlaysXD) reported

    @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

  • DjmarkieT
    mancs boi (@DjmarkieT) reported

    @TheSun @DailyMirror @ManchesterEven why is no one reporting about the fact virgin media broadband and TV has been down since 2pm friday with no updates to customers an absolute joke! #virginmedia

  • janeamanda67
    Jane Samuels (@janeamanda67) reported

    @virginmedia I have already done that multiple times and there is an issue in my area, which was confirmed by customer services, but taking 10 days to rectify it is not acceptable

  • lakecitygirl
    The Original What's Going On (@lakecitygirl) reported

    On Trustpilot, @Virgin Mobile Canada has over 2,000 reviews (≈2,089) with a very low TrustScore around 1.3–1.5 out of 5, and about 90%+ of reviewers give 1 star as well as over 250 complaints with the BBB. @virginmedia you've got a serious problem.

  • EssVeeJay
    SVJ 🦦 (@EssVeeJay) reported

    @virginmedia It was finally fixed at 4pm today after 6 days . I will be seeking appropriate compensation for lack of service, out of locked expenses incurred and my time being wasted having to chase your engineers and customer services

  • Sep8001
    KP (@Sep8001) reported

    @virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you

  • iadnan9
    Addy (@iadnan9) reported

    @virginmedia @AlloquiStrix Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

  • leamingtonpete
    peter davis (@leamingtonpete) reported

    @ChrisWales61 @virginmedia I had similar, they promised me a free month when I complained, that never happened. I complained again and they said the offer had expired (huh?) I record all my calls take names and times with suppliers and on threat of ofcom/ombudsman I got my free month promised.

  • wiltshiregal
    Sarah 😍💕 (@wiltshiregal) reported

    @virginmedia why is it so hard to speak to anyone. Received a new hub on Saturday, I've received an email to say old one stops working after 5 days!!! I can't get it fitted that quickly. Please help