Virgin Media Outage Report in Biggleswade, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Biggleswade come from postal codes SG18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Biggleswade, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggleswade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Biggleswade, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, Letchworth Garden City, Bedford, Biggleswade and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
||
| Hitchin |
Internet | |
| Letchworth Garden City |
TV | |
| Letchworth Garden City |
Wi-fi | |
| Bedford |
Phone | |
| Letchworth Garden City |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Biggleswade, England
Latest outage, problems and issue reports in Biggleswade and nearby locations:
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Anne Buckland
(@AnneHBuckland) reported
from
Letchworth Garden City, England
@virginmedia We did this, then spent an hour on the phone to your customer services, to be landed in a worse place than when we started, and told they couldn’t help :-(. When we tried to log a complaint, the complaint form errored and told us to call #frustrating #shoddyservice
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Becky
(@beckybaldock77) reported
from
Baldock, England
@virginmedia bill was supposed to be reduced to accommodate the lack of Sky sports, bt sports etc etc etc. But no. Great. Thanks. Final nail in the proverbial coffin. Customer loyalty accounts for nothing with you. Will be looking to go elsewhere.
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Edward Bro
(@EdMcDougall99) reported
from
Bedford, England
Virgin media mobile data being very bad today
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Tony
(@tony_cop) reported
from
Ampthill, England
@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
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Ryan West
(@NinRyan) reported
from
Letchworth Garden City, England
@virginmedia my WiFi has been shit all week and has been completely down since at least 2pm today. Help me
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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benj clews
(@benjclews) reported
from
Letchworth Garden City, England
I can’t figure out who the biggest ******* is: the previous owners of our new house who didn’t bother to cancel their Virgin Media broadband account or @virginmedia who won’t set up my broadband until they cancel it #incompetentTwats
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Jason Flynn
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia hi guys. your website states you are open till 10 pm but I phoned and the automated response says that you’re closed.Also trying to do the live chat on your website is just a BOT. Very annoying and useless. Help.
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Tony
(@tony_cop) reported
from
Ampthill, England
@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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craig stichbury
(@craigstichbury) reported
from
Upper Sundon, England
@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luscifer_reborn
(@luscifer_reborn) reported
@virginmedia Vary I could walk down the road be on 4g fine then all a sudden down to 3g then walk little further then back to 4g
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liv💕
(@LivErin_x) reported
@virginmedia I just spent 10 minutes on hold to be hung up on because despite being a phone company, your phone lines are appalling. I’ll lob my wifi box in the nearest body of water and stop paying your inflated prices, consider your service to me cancelled. Pricks.
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David Sproule
(@teddy1590) reported
@virginmedia After spending 20 hours waiting to cancel account, I was connected to an agent who offered same terrible deals, now I need to wait to connect to someone else to cancel my account. Your service is abysmal. Will never be back and will advise everyone I know to avoid.
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🍀MC 1888🍀
(@R0boCop1888) reported
@virginmedia why is it so bloody hard to cancel my package!! Waited over 8 hours yesterday and still not spoke to retentions team
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Josh Parsons
(@JoshhhhJD) reported
@virginmedia It does not. We are having issues daily so ideally need someone to come out or replace the router, I work from home and can’t keep having this
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FarrahB 🇬🇧🇲🇺
(@FarrahKJ) reported
@TeamViewer_help Thank you. I don’t and won’t as I understand the related security issues. It’s just frustrating the number of calls I receive daily because @virginmedia sold my number on.
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Luscifer_reborn
(@luscifer_reborn) reported
@virginmedia can u sort out the 4g in Nottingham my 4g used to work all over it never had a problem with it dropping now there area's I can't even go to where it doesn't drop to 3g I walk up a raid then back to 4g
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H
(@Hollib0bz) reported
@virginmedia Normally it’s intermittent issues every week but today everything is down and has been for a few hours. The hub isn’t that old either. The hub is red and the only option we could get for an engineer is Friday. Obviously when working from home doesn’t help us out.
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GeorgeJr
(@gigboegwu) reported
@virginmedia I've been told that I'm "now speaking with the correct team" on multiple occasions. You can even see that from my chat screen shots. Moreover, my most recent WhatsApp chats have gone unanswered. Like I said, I'm now escalating the issue until it is sorted out.
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fishinasombrero
(@fishinasombrero) reported
@virginmedia This is not broadband, but due to Virgin moving their VMNO to @VodafoneGroup and their poor signal, I will be terminating 2 mobile contracts forthwith to go and join EE, Virgin Mobile will be hemorrhaging customers looking at others on the virgin forums having the same issue