Virgin Media Outage Report in Biggleswade, Central Bedfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Biggleswade come from postal codes SG18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Biggleswade, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggleswade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Biggleswade, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots, Letchworth Garden City, Biggleswade, Hitchin and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Saint Neots |
Internet | |
| Letchworth Garden City |
Internet | |
| Biggleswade |
Internet | |
| Bedford |
Wi-fi | |
| Hitchin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Biggleswade, England
Latest outage, problems and issue reports in Biggleswade and nearby locations:
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.
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Paul Brennan
(@kahoona7) reported
from
Barton-le-Clay, England
@virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for
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Michał Jawornik
(@drjawor) reported
from
Letchworth Garden City, England
@virginmedia But it’s not working.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
@virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Jay Atkins
(@jay_atkins7) reported
from
Eaton Socon, England
@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Gordon Brown
(@KTMGordo) reported
from
Saint Neots, England
Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔
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Nick Simons
(@NICKJSIMONS) reported
from
Bedford, England
@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Collins
(@ryancollins55) reported
@virginmedia Did that 6 days ago, someone was calling me back. Sent a complaint and not heard anything but I know replies take longer with this. Everytime I speak to someone they cant help or tell me to call. I’ll put this down to a bad decision on my part and go back to Sky. No TV in 5 days.
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bikedude
(@marioandreazza) reported
@BelarmineC @virginmedia Having the same issue, Virgin Media saying no outage in the area on their support.
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chelsea.
(@_chels1x) reported
@virginmedia my tv connects to the wifi, but then says there’s no internet connection, so i cannot use things like netflix. what can i do to fix it?
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Tom Woodfield
(@trwoodfield) reported
@virginmedia Hi thanks for coming back to me, the service was very intermittent yesterday evening - basically didn’t work but showing signs of improvement this morning. It seems to be working on all devices except my iPhone, albeit slower than usual. Are you investigating issues in N19 area?
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Gilbers
(@Gilbers84) reported
@virginmedia - just want to say great customer service from two friendly gents this morning that were really helpful and got my problems sorted quickly 👍
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Jay Cunning
(@JayCunningDJ) reported
@virginmedia Router installed 2 days ago and engineer found the external line faulty. No calls from anyone on when this will be fixed, sales rep not taking my calls and customer service waiting time is a joke. If it's not sorted soon I'm cancelling and staying with BT.
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Carrieanne Madden
(@CMadden77) reported
@virginmedia NO RESPONSE FROM ANYONE. It’s an utter disgrace. Not improving at all you’re making it IMPOSSIBLE to cancel. Please answer this question directly-how do I cancel?
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asa place
(@asaplace) reported
@virginmedia @Flav_Bateman @lawrence_bury Sort your ******* **** out! 2 days on the phone to get reconnected when I've never missed a payment yet I've still been cut off. 145 a month you're mugging me right off. May aswell come burgle me while you're at it
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Fiona Duggan
(@fionaduggan) reported
from
Wandsworth, England
Dear @virginmedia #VirginMedia I have never experienced such shite customer service. Utterly utterly shocking, remote working or no remote working, is there anyone working. If a communications company can't do better? And your website is also pants. Yours non-faithfully,
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KirstenA
(@KAStandAlone) reported
@virginmedia Did you read the post & the screenshot of the email claiming someone phoned me? I don’t think I’ve been this furious for a long time. I will not wait on hold another min. It’s been hours over weeks. I want to *cancel* my tv package. I’m not repeating myself for 5th time. DM me.