Virgin Media Outage Report in Eaton Socon, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eaton Socon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eaton Socon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Eaton Socon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Saint Neots, Huntingdon and Raunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eaton Socon, England
Latest outage, problems and issue reports in Eaton Socon and nearby locations:
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Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.
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Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
Damn bloody broadband is useless virgin media arghhhh
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Kerry-jane Rose
(@kerryrose34) reported
from
Eaton Socon, England
@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.
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niggyt2004
(@niggyt2004) reported
from
Raunds, England
@virginmedia whats going on no broadband none of your help lines work. What's going on!
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DaveAgainst
(@dave_against) reported
@virginmedia my situation is getting worse. It’s now been 3 weeks without a connection date for my new address. I’ve just been on the phone for another 60 mins and been cut off with no resolution. I need to speak to a manager ASAP! #virginmedia #broadband awful customer service
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DaveAgainst
(@dave_against) reported
@virginmedia @DaveAgainst I got a call from the field manager through twitter on Friday because of these communication issues. Can you do that again please? I can’t call you again. I tried but after 60 mins nothing had been done and all I did was explain the situation from the beginning again
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chris broadbent
(@FernoxChris) reported
@Nick_Hartley1 @virginmedia I changed from then last year for similar reasons. Great tv, great home phone, appalling broadband, worst customer service ever .
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Nick Hartley
(@Nick_Hartley1) reported
@FernoxChris @virginmedia I moved my tv and broadband too last year due to the service, wish I had listened to myself about the phones and just let the contract finish and then move somewhere else, nothing but hassle again and poor customer service.
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MJP ☀️
(@mrmjprice) reported
@virginmedia It's okay - I've fixed the problem, it might be worth reporting it to see if anyone can replicate it on a Hub 4? I don't really want to do it my side because I don't want to set up my Ring devices again today.
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MJP ☀️
(@mrmjprice) reported
@virginmedia I suspect it also happened a few months ago but I didn't realise what the problem was. It's only because I restarted the router that I found the problem.
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Algo tiger
(@AlgoTiger) reported
@virginmedia Forum is not helping. I tried chat and text and of course phoned in to customer support 12 times since Friday 18th June now. They still keep transferring one person to another and then cut me off. This is terrible. How can I claim compensation or get out of my contract?
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LJ 💙
(@FlamingLJ) reported
@virginmedia And in all honesty not everyone is great with using sites online. Not customer service friendly at all. I’ve been with Virgin for nearly 25 years and seriously considering my options now.
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Andrew Grainger
(@kingofchezo_WBA) reported
@virginmedia Text isn’t going too well @virginmedia not sure they understand I need a replacement adaptor that’s all. It’s so so so hard work I mean ridiculously hard work to get it thru to someone! Sangavi now is the latest name to palm me off and not understanding the actual issue
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Thea
(@theasthinkings) reported
from
Abergavenny, Wales
@virginmedia please Please PLEASE help me. I have been waiting for a response for hours on your webchat and still haven't spoken to anyone. All I'm trying to do is move my broadband to a new address. Customer service shouldn't be this hard.