Virgin Media Outage Report in Huntingdon, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Huntingdon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Wi-fi | |
| Huntingdon |
TV | |
| Huntingdon |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
Wi-fi | |
| Huntingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Reclined Dude
(@reclined_dude) reported
@virginmedia It is BEYOND distressing. It has pushed me over the edge. And your ridiculous customer service team says I will need to pay termination fees if I want to leave VirginMedia. Instead I will terminate my life and #virginmedia will have blood on their hands
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BRADLEY RADLEY
(@ElvisParsley44) reported
@virginmedia broadband was supposed to be installed on 05/09 but was delayed due to external work not being completed. Everytime I ring they say external work will be completed the next day but it it never is! This is beyond ridiculous! When will I get my broadband installed???
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Jerzy Kolodziej
(@mostlyfarmless) reported
@virginmedia What the actual **** are you offering?????
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Jason Timmins
(@JasonWTimmins) reported
@petercrouch Are you talking about Freeview, Freesat, Sky or Virgin Media? Actually, forget it, I'm not that interested in your first-world, millionaire 'problems.'
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Zuveum
(@zuveum) reported
@virginmedia Yeah that’s just a link to the website chatbot think - that’s where all this went wrong - so no thanks - would be nice to actually speak to someone who can help tbh
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Zuveum
(@zuveum) reported
We can now hear another operative talking to a customer whilst we sit on silence - we have just heard the email validation of that customer @virginmedia - in other news - how are you guys at @ICOnews doing ?
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Karen Phillips
(@KarenPh17289007) reported
@virginmedia @jayrayner1 @virginmedia This is exactly the level of customer service you deliver all the time. #nonexistent
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Jerzy Kolodziej
(@mostlyfarmless) reported
@virginmedia Guarantee and eligibility for Pods doesn’t cover broadband faults or network outages. Pods subject to stock availability, require self-installation with QuickStart and can be delivered through Click & Collect or optional home delivery (£5 delivery charge may apply). " Really?
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Julie Allen
(@joolie01484) reported
@virginmedia I have now been told that you have no intention of installing as it’s not cost effective for you . It would have been nice to have been advised rather than just ignored , no cancellation advice and complaint ignored -if you’d like to discuss plse msg me
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DJ RYMO
(@DJRyMo) reported
@virginmedia Hi, Since 30th August 2022 your internet has been dropping out every day, multiple times a day. This is causing 3 of us issues with our work, e.g. attending meetings, and business processes. Please can you advise: When you can fix this? and How you can compensate me?