Virgin Media Outage Report in Huntingdon, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Huntingdon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Saint Neots and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Internet | |
| Huntingdon |
Internet | |
| Saint Neots |
Wi-fi | |
| Huntingdon |
TV | |
| Saint Neots |
Phone | |
| Huntingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.
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cj hubbard
(@ir_427) reported
from
Cambridgeshire, England
@virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.
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Tom Bowran
(@tombowran) reported
from
Willingham, England
ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours
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Bertie Bird draws
(@Techno_boy_Gili) reported
from
Cambridgeshire, England
@virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help
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Dani Oliver 🏳️🌈🇪🇸🇬🇧🇯🇵
(@danoliverm) reported
from
Cambridgeshire, England
@emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
@virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Showing on the status page now (along with Cable TV outage)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Diego K
(@4diegok) reported
@virginmedia @ virginmedia, You are joking right ? This is worst than not responding. Is not the hub, it is your network. Neighbours are having the same problem.
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Diego K
(@4diegok) reported
@virginmedia I can contact NOBODY, don't you know is impossible to reach customer service @virginmedia ? I need this to be FIXED. as you know WE WORK FROM HOME and I AM LOSING MY DAY WORK
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Ali J
(@cilentoangel) reported
@virginmedia OK, so I have another question for you.....why can't you try and resolve the issue via DM?
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Jo
(@Jobe0701) reported
@virginmedia all I want to do is change the date of my DD I can’t seem to find an easy way to do it online, can someone help as the live chat/WhatsApp msg seems to be on a loop! Thanks
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Louise Holding
(@LouiseHolding) reported
@virginmedia I have spent 8 hours on the phone to this team already. They have no answers. I need someone senior in customer care to call me urgently. As you promised yesterday.
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Diego K
(@4diegok) reported
@virginmedia please fix broadband and connectivity issues. SW11 6
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mycombs
(@mikeholmes147) reported
@virginmedia Yeah- as it goes down every day, obviously I’m familiar with your service checker. How about a permanent fix so that I don’t have to?
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Ali J
(@cilentoangel) reported
@virginmedia Which part of 'I can't call you because my SIM card isn't working again' are you not comprehending? I need this issue resolving as a matter of urgency.
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Chris williams
(@Cwilliams369) reported
@virginmedia Tried that several@times and@it tells me there is no issue. Can you get someone to call me please
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Jason Sinclair
(@jlsinc) reported
As a final indignity/inconvenience @virginmedia send you A CHEQUE for overpayment when you finally manage to cancel. A cheque! Obviously they expect a proportion not to cash it but tells you exactly what sort of company they are.