Virgin Media Outage Report in Huntingdon, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Huntingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Huntingdon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon and Saint Neots.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Colin Bower (@bowercolin) reported from Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Suki Sharples 🕷 (@sukishar) reported from Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England
So good to know @virginmedia is down again.
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Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England
@virginmedia you are not working again.
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Dan Jackson (@danj2k) reported from Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Alan (@TheAlanSmith) reported from Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Gareth Iain (BrewWeasel) (@GarethIain) reported from Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Alan (@TheAlanSmith) reported from Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Daryl 🏳️🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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#DocMartin (@GoMcMahon) reported from Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Byron Hinson (@byron_hinson) reported from Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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Alan (@TheAlanSmith) reported from Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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perscableu (@perscableu) reported from Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Scott Westron (@ScottWestron) reported from Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Stephen Edwards (@SJE1981) reported from Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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Stephen Edwards (@SJE1981) reported from Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Stephen Edwards (@SJE1981) reported from Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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Scott Westron (@ScottWestron) reported from Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Byron Hinson (@byron_hinson) reported from Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Paul McInerney (@Johnpaulmacca) reported
@virginmedia I am sick and tired of broadband issues with virgin. I am looking for a change and hopefully it will come soon. Never get through to the call centre and lack of support online
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Maneesh Tikkiwal (@MTikkiwal) reported
@virginmedia You are sending customers in vicious circle and not giving them the choice to cancel their account. My contract is finishing and you want to increase my cost by 43% or so, and I can’t even get hold of you? No option on your phone is connecting me to customer service.
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Eliza (@ebdg) reported
@virginmedia been waiting for over 3 months just for an installation date- no updates, no apologies.waited an hour on the phone to cancel and been told I can’t cancel it with the person I’m talking to-ridiculous company and terrible customer service - now he’s just hung up on me
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lincsgeezer (@lincsgeezer) reported
@virginmedia I am leaving. No thanks to your inability to call and after over 2 hours on hold this evening you still believe it is my home network is at fault.
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jamie palmerino (@jpo2hot) reported
@SaintHarls @virginmedia There shocking, didn’t follow up my complaint or get back to me about it. Shocking customer services
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Huw Llewellyn (@huwgat) reported from Cardiff, Wales
Thank you Virgin Media for being absolutely useless sorting my email problem. 8 hours in total on the phone with so called tech experts and still doesn’t work properly!!!🤬🤬🤬
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Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England
@virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?
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billy sastard (@billysastard1) reported
@virginmedia lol, dont worry, it only causes an issue when companies (like twitter, facebook etc) make it the only way to correct an error. (which is obviously more to do with getting extra data to sell than just criminal discrimination)
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Armando sulanj (@ArmandoSulanj) reported
@virginmedia We are experiencing an issue with our broadband.We have no internet upstairs and if any it is only one bar-we have tried to contact you for the past 2 days-we have done everything the website says-it has not worked.We have 3 kids learning online.Please help!
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Steve (@stephenshorrock) reported
Hi @virginmedia so I can’t ring you, I can’t email you but we can do live chat to a robot and text a robot. So you have no customer service, what a way to run a business, bye bye.