Virgin Media Outage Report in Huntingdon, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Aman Coonar
(@AmanCoonar) reported
from
Cambridgeshire, England
@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@virginmedia Internet down since yesterday. Ring: automated message says it’s an area problem. Then told it’s fixed. It stops again-they deny any problem now and suggest it cd be router but insist we wait 48 hours to see. Dau is hosp Dr. working from home! 48 hours no NHS access?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie G
(@jimeg123) reported
Day 2 of no broadband service. @virginmedia Service Status site has informed me since yesterday that an engineer is in my area fixing the issue yet the exchange (literally at the bottom of my garden) remains closed….🤔🤔🤔
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MaskedWhore
(@MaskedWhore) reported
@virginmedia continues to provide the WORST customer service EVER! Every agent I have spoken 2 REFUSES 2 pass me through to a manager! REFUSES to log a complaint! REFUSES to listen to previous calls! Take previous account notes (that I have no control over) as GOSPEL! DISGUSTING!
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Adam
(@Pricey114) reported
@virginmedia intermittent signal on broadband in LU1 area, made several complaints and still nothing down, please sort out
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Lesley
(@lesleywrote) reported
@virginmedia hi. Have had no broadband internet for over 36 hours. Still have tv. Have done all checks and suggested fixes. Nothing works. Your service is terrible for the cost. Suggestions please?
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hi-tech
(@boogiesgp) reported
wifi’s decided to go down 15 minutes before the game, thanks @virginmedia 👍🏻
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Emily Louise Dawson
(@EmLouiseDawson) reported
AVOID @virginmedia at all costs. Over 6 weeks in still no Internet or tv. We have been lied to over and over again. Multiple days sitting in waiting for them to fit it and they don't come. Absolutely appalling service.
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hickson0
(@nhickson0) reported
anyone else having issues with @virginmedia wifi and you either can't get in touch with them or they just straight lie to you and tell you there isn't and issue? just glad im paying for certain speeds and getting less than 1mbs
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ShaunfromDurham 🇬🇧
(@ShaunfromDurham) reported
@_ChrisPettitt @virginmedia They’ll be used to it, apparently done it loads in other streets. Damaged surrounding path too so better not just patch their hole and leave it. Not long since had a new path down!
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Chris Reid
(@ChrisRe38297519) reported
@virginmedia an absolute joke. Three weekends in a row installation has been cancelled with no calls and all no shows! Customer service couldn't care less and so unhelpful. Got to wait two and a half weeks for new date!
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Mr me Box builder
(@MrmeBoxbuilder1) reported
@virginmedia What the hell is actually going on with your broadband in the sn2 area of Swindon. Your customer service states you've had a fault since July yet everyone effected still have to pay 100% of there bill for less than 50% of there service.... Disgusting