Virgin Media Outage Report in Huntingdon, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Huntingdon, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots, Huntingdon and Saint Ives.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
TV | |
| Huntingdon |
TV | |
| Huntingdon |
TV | |
| Huntingdon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Keir Macintosh
(@keir_macintosh) reported
from
Cambridgeshire, England
@virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.
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Matty Maltby
(@MattyMaltbyX11) reported
from
Cambridgeshire, England
@virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Marcus Deaves 🍸
(@MarcusDeaves) reported
from
Willingham, England
@virginmedia your customer service is a cheap, lazy farce. Your ‘new sim’ won’t work. You have NO telephone support and your website is designed to frustrate. You’re killing me. #NotAVirgin #VirgInTheBin #HangYourHeadInShame
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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CHRISTOPHER HORTON
(@HORTONSpurs1975) reported
from
Cambridgeshire, England
@virginmedia your service is a shambles can't speak to anyone.. can't pay my bill...
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Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Angela Bennett
(@anjibennett) reported
from
Cambridgeshire, England
@ALucieSmith @YodelOnline @virginmedia I left Virgin Media for BT in April and have had far less hassle, lower bills and less broadband problems.
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Amit Puntambekar
(@AmitP1992) reported
from
Fenstanton, England
@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
Would love to watch the new Spitting Image getting so much hype, but paying £6 a month for yet another streaming service, with the added privilege of having to bodge a cable from my iPad to watch it on TV because it's not on Virgin Media or PS4? No thanks. #SpittingImage
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Elizabeth Buie (she/her)
(@ebuie) reported
from
Cambridgeshire, England
Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
The irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia completely lost broadband service in CB245xx. Not very helpful for those of us working from home. Are you able to provide any more details than your status page tells us: We have identified the problem and an engineer is on their way. Fix estimate: 18 November 15:00
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Cave
(@Andycave) reported
@virginmedia You are hiding behind this nonsense of a third party application when in fact this is something fundamental without which your service is no earthly use.
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Topazz
(@Topazz22268130) reported
@virginmedia Internet is the worst I've ever had also most expensive will be switched provider asap. Disgusting how poorly this Internet function I do not reccomend to anyone at all. Please fix or I will change.xx
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Gary Devlin
(@Gaz_Devlin) reported
About 16 years I've had broadband with @virginmedia and now they're suddenly telling me they are collecting their equipment and won't talk to me on the phone. I guess they've too many customers and don't want/need me(single tear moment). Utter **** their customer service anyway!
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LunchboxLogic
(@LunchboxLogicYT) reported
@virginmedia Well I know that wired is gonna be better. What I’m saying is I should be getting the same. There should be no difference as it is you who is providing the “service”, not much of a service if everyone needs to buy ethernet cables for a device that had wireless capabilities.
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Clive Cliffords
(@cliff_cliffords) reported
@virginmedia I’ve called a number of times. After numerous password change attempts by your tech staff I was told it would be resolved in 24 hours - 25 hours ago. Last call said you know there’s a problem and I’d be put through to IT support. No one picked up from that dept
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Andy Cave
(@Andycave) reported
@virginmedia But it is a @virginmedia service precisely because your service does not work without it. You are splitting hairs to fleece customers and it stinks. This is not technologically complex. You should not charge for it.
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Alison Morley
(@downrightjoy) reported
@virginmedia @nickys67 I wish mine were - still not working and no one replying to my tweets now. Really need this sorted @virginmedia please respond!
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Babs Edwards
(@edwards_babs) reported
@virginmedia Can you please tell me which website you do use for customers to report problems which shows if there is a company problem so I don’t make unnecessary calls ?
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AlecS
(@Alec_T_Short) reported
@virginmedia - is there an email outage as I have not been able to sign on to my email or account since 9 this morning?
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Bekah .
(@beks___x) reported
Nah but virgin media internet is moving proper scummy recently @virginmedia fix up, I don’t wanna hear chattings I wanna see action