1. Home
  2. Companies
  3. Virgin Media
  4. Swavesey
Virgin Media

Virgin Media outages and service status in Swavesey, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Swavesey, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Jul 27, 8:41 PM GMT+1.
  • 62% Internet (62%)
  • 23% Total Blackout (23%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swavesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Swavesey, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots, and Ely.

CityProblem TypeReport Time
Cambridge Internet 6 days ago
Cambridge Internet 7 days ago
Cambridge Internet 8 days ago
Huntingdon E-mail 9 days ago
Huntingdon Total Blackout 14 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • SJE1981
    Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.

  • rifaterdemsahin
    Rifat Erdem Sahin (@rifaterdemsahin) reported from Cambridgeshire, England

    @virginmedia how do i down grade the internet at home ?

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.

  • Jenacious_D
    Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

  • caute
    Andrew J. Brown (Making Footprints Not Blueprints) (@caute) reported from Cambridgeshire, England

    @virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.

  • danj2k
    Dan Jackson (@danj2k) reported from Cambridgeshire, England

    @virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.

  • fliss2210
    Fliss (@fliss2210) reported from Saint Ives, England

    @virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful

  • HORTONSpurs1975
    CHRISTOPHER HORTON (@HORTONSpurs1975) reported from Cambridgeshire, England

    @virginmedia your service is a shambles can't speak to anyone.. can't pay my bill...

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • LordyGibs
    Matthew James (@LordyGibs) reported from Cambridgeshire, England

    @virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.

  • danoliverm
    Dani Oliver 🏳️‍🌈🇪🇸🇬🇧🇯🇵 (@danoliverm) reported from Cambridgeshire, England

    @emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!

  • Techno_boy_Gili
    Bertie Bird draws (@Techno_boy_Gili) reported from Cambridgeshire, England

    @virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia I have no WiFi or TV service. What am I paying for?!?!

  • alliorton
    alliorton (@alliorton) reported from Milton, England

    @jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Showing on the status page now (along with Cable TV outage)

  • kelvin_fagan
    Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.

  • NikkiMentoring
    NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported from Fenstanton, England

    @zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.

  • jasonhelenmille
    Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 2gurlys1kupp
    Scottt Kirkwoodd (@2gurlys1kupp) reported

    @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @virginmedia Don’t need the speed testing downstairs that’s fine just upstairs used to be normal but I do need someone tho come lay the cab,e back down

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!

  • TheblueViews
    blueview (@TheblueViews) reported

    @virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,

  • madforit00
    Have it (@madforit00) reported

    @virginmedia Had very good service for many years , however I’m due a refund which has taken over 6 weeks, many phone calls , They have lost 2 cheques in the post , been told refund been processed 3 times 3 weeks ago, And still nothing , with sky now great

  • geminicat7
    Jan (@geminicat7) reported

    🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up all my mobile data chatting on social media so I’ll see you when if it’s sorted!

  • JagsArthurson
    Jags Arthurson (@JagsArthurson) reported

    @virginmedia You would love to help me, but you can't. Your response will be, "I'm afraid I can only apologise, sir, but that's the way it is. Take it or leave it."

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @virginmedia why do you always say send us a direct message so you can help and then don’t read the message?

  • StephenOld
    Stephen Old #FBPE (@StephenOld) reported

    @virginmedia Do something about your useless Customer Service. You used to have shops and phone lines so that I could taslkd to a real person. Your automated systems have always been uselss and now you want me to send you an audio or a video message, neither of which works.

  • lyndzb1990
    lyndsey buchanan (@lyndzb1990) reported

    @virginmedia why is it so difficult to speak to customer service? Chat isn’t replaying and I’ve been hung up on and ignored twice. I have a complaint but I suppose if you ignore me you don’t have to deal with it 👌