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Virgin Media

Virgin Media outages and service status in Swavesey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Swavesey, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 1, 11:37 AM GMT+1.
  • 44% TV (44%)
  • 41% Internet (41%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swavesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Swavesey, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots, Cambridgeshire, and Hemingford Grey.

CityProblem TypeReport Time
Cambridge Internet 2 days ago
Huntingdon Internet 6 days ago
Saint Neots Internet 7 days ago

Nearby cities with recent reports

Cambridge

1 recent signals

2 days ago
Huntingdon

1 recent signals

6 days ago
Saint Neots

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Back up and running, but not happy with the service

  • LordyGibs
    Matthew James (@LordyGibs) reported from Cambridgeshire, England

    @virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help

  • jasonhelenmille
    Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia poor poor internet again. No call back after 3 weeks. #btinternet

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage

  • TheAlanSmith
    Alan (@TheAlanSmith) reported from Cambridgeshire, England

    I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Warboys, England

    @virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱

  • kelvin_fagan
    Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!

  • alliorton
    alliorton (@alliorton) reported from Milton, England

    @jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

  • perscableu
    perscableu (@perscableu) reported from Cambridgeshire, England

    @virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.

  • harmsy
    Andrew “2 m away” Harmsworth (@harmsy) reported from Oakington and Westwick, England

    Virgin Media. Two words synonymous with Customer Disservice.

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Showing on the status page now (along with Cable TV outage)

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • danj2k
    Dan Jackson (@danj2k) reported from Cambridgeshire, England

    @virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45

  • NikkiMentoring
    NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported from Fenstanton, England

    @zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1030pa
    Keystonecop (@1030pa) reported

    @melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem

  • MTFC_RIch
    Richy (@MTFC_RIch) reported

    @OliverGMcManus @virginmedia Happened to me a few yrs ago. We had 3 wks outage, which they said was due to a part failing and would take 3 wks to get a new part. Left as soon as contract up and found a deal less than half what they were charging for same service

  • nbevans
    Nathan B. Evans (@nbevans) reported

    @BenZaranko This is just how network operators roll now in hyper-consumption economies I saw a Reddit thread the other day where one guy had ended up paying Virgin Media £130/month just for basic cable broadband. Just because he hadn't challenged any of the price increases for 3 years.

  • PickleSchmickle
    Pickle (@PickleSchmickle) reported

    @virginmedia I’ve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesn’t exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someone’s attention? #virginmedia

  • Inforder
    🇬🇧🇨🇳🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Inforder) reported

    @OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia Yes. Because there was still an outage in the area, you cancelled the appointments. My issue was separate to the outage, but apparently you just cancel any appointments when there is an outage, irrespective of whether the issue relates to it or not. Madness.

  • Malcolm_Sillick
    Malcolm Sillick (@Malcolm_Sillick) reported

    @London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!

  • DaveJBanks
    Dave Banks (@DaveJBanks) reported

    @virginmedia what's the problem and how long is the fix likely to take please? (LE8)

  • SP1CYGAMIN
    SP1CYGAMIN (@SP1CYGAMIN) reported

    @virginmedia hi, my wife is struggling to access her account, she's tried resetting her password and whatnot and still can't get into her account, any help with this would be appreciated, thank you

  • MelinaKakoulid7
    Melina Kakoulidis (@MelinaKakoulid7) reported

    I think the @virginmedia customer services agents are like computers rather than human beings they are unable to have any conversations and comprehend on what is being said to them by a human being. They are working from a script and are unable to deviate from a script.