Virgin Media outages and service status in Swavesey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Swavesey, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received May 13, 8:51 PM GMT+1.
- Internet (71%)
- E-mail (14%)
- Total Blackout (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Swavesey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swavesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swavesey, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Hemingford Grey, and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 13 hours ago |
|
Hemingford Grey
|
Internet | 2 days ago |
|
Cambridge
|
Total Blackout | 3 days ago |
|
Hemingford Grey
|
Internet | 7 days ago |
|
Cambridge
|
7 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing
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Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Alan (@TheAlanSmith) reported from Cambridgeshire, England@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Nigel Leaney (@nleaney) reported from Willingham, England@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
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Matthew James (@LordyGibs) reported from Cambridgeshire, England@virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.
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JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
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Tom Bowran (@tombowran) reported from Willingham, England@virginmedia i need you to call me. No internet is unacceptable when we’re all working from home. Making it impossible to find a phone number to also get help is also a joke.
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Dan Jackson (@danj2k) reported from Cambridgeshire, EnglandHey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?
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Biggriffin (@Biggriffin4) reported from Huntingdon, England@virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.
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adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia completely lost broadband service in CB245xx. Not very helpful for those of us working from home. Are you able to provide any more details than your status page tells us: We have identified the problem and an engineer is on their way. Fix estimate: 18 November 15:00
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Nigel Leaney (@nleaney) reported from Willingham, England@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Stephen Edwards (@SJE1981) reported from Cambridgeshire, England@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Aman Coonar (@AmanCoonar) reported from Cambridgeshire, England@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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Tom Bowran (@tombowran) reported from Willingham, Englandironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrsChambo (@ChamboMrs) reported@virginmedia why am I having so many problems trying to negotiate a contract? 2 days, 3 agents, 4 different prices but none can go through? What’s going on?
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Dr. Steve 🏳️🌈🪴🐟 (@Binky_2301) reported@virginmedia Supervisor was eventually helpful and issue is solved.
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Matthew White (@mrmrwhite86) reported@virginmedia is your WiFi down completely. Tried to get through multiple times but no answer?
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Karen’s Tweets (@LorryLocket) reported@virginmedia I can’t access my emails despite re-entering my credentials help please!
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Samuel Pierce (@Mrhalfandhalf8) reported@virginmedia hi virgin now a other problem since my Internet went down when I reported it the advisor said they should put 15 pound credit on my bill hasn't happen as it was down for that long.
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Shan📺🎭🎬 (@shanssoaps) reportedAnyone else’s #virginmedia internet down?
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Simon Gallagher (@SiGallagher) reported@virginmedia What's the issue with the app and website log ins? It's not working, not showing an error message other than "server_error" in the URL, and I see no status update from you?
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Lorna the Sloven (@Duffycaramole) reported@BarbaraQCrow @virginmedia That's good to hear. When they bought out my aunt's provider, they were bloody awful to deal with.
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Jamie Daltry (@JamieDaltry) reported@O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.
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Josh (@6HLJ_) reportedHi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo