Virgin Media

Virgin Media Outage Report in Swavesey, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Swavesey, Cambridgeshire, England 11/08/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Swavesey, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomHuntingdon Internet
United KingdomHuntingdon TV
United KingdomCambridge Total Blackout
United KingdomCambridge Internet
United KingdomHuntingdon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • SmartSacks Victor Sacks (@SmartSacks) reported from Brampton, England

    @vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...

  • harmsy Andrew “2 m away” Harmsworth (@harmsy) reported from Oakington and Westwick, England

    Virgin Media. Two words synonymous with Customer Disservice.

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @KnownAsStiles @virginmedia I’m quite confident you could fix their problems.

  • alliorton alliorton (@alliorton) reported from Milton, England

    @martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    So good to know @virginmedia is down again.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia No, I get my bill every month month via email it’s never been an issue in the past

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    Wtf @virginmedia don't reboot my router while I'm in the middle of a game

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.

  • JoeWalla23 joe waller (@JoeWalla23) reported from Histon, England

    @virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!

  • sukishar Suki Sharples 🕷 (@sukishar) reported from Cambridgeshire, England

    @virginmedia Again no internet in CB1! Terrible service...

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia you are not working again.

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    @virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia It's back on now. But had a loss of service for a whole day pretty much.

  • GarethIain Gareth Iain (BrewWeasel) (@GarethIain) reported from Cambridgeshire, England

    @virginmedia is the hands down the worst broadband provider I’ve ever encountered

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.

  • SamuelCoverdale Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Suzie_Kay Suzanne Kutner (@Suzie_Kay) reported

    @virginmedia I need my problem resolved today. I have tried phone & chat and still no resolution. Call me today to fix this problem.

  • SuganiW SuganiWignarajah (@SuganiW) reported

    @virginmedia is there a different phone number other than 03454541111 to call for help? New customer and need help with installation please! Also on the webchat but have been waiting for ages

  • Louise_Robbo Louise Robinson (@Louise_Robbo) reported

    @virginmedia 45 minutes without Internet this morning? Had new hub fitted and still experiencing issues. Can only check service status online but you actually have to have an Internet connection to be able to do that!

  • jewjuba Julia (@jewjuba) reported

    @heidistephens Totally agree. They are all like this. Virgin media tried to double my bill so I rang up to cancel and then it went back to the same price it was. Aside from the hassle I think the people who get most stung by this are the elderly. It’s immoral I think.

  • dominiclondon Dlondon (@dominiclondon) reported

    @virginmedia I don’t understand. My question is relatively straightforward. You have said that a fix is underway by approx feb 18. I would like to understand what they are fixing. Local broadband or tv media services.

  • Sparrow82 Marie Baker (@Sparrow82) reported

    @virginmedia U called me yesterday to tell me my price is going up on 25/2 from £44 to £64 plus an annual increase to £68 I said I can’t afford it so u offered me a package for £76 then £71- u then ended the call leaving me distressed now I can’t get in contact with u 2 cancel!?

  • stefanosbowers Steve Bowers (@stefanosbowers) reported

    @virginmedia Have already gone down this route to no avail, but will try again for the last time

  • cooperlynsey1 Lynsey Cooper (@cooperlynsey1) reported

    @virginmedia Do you have an email or someone I can provide details to? Since installing our new Hub 4, we are unable to connect any of our amazon smart devices to the internet & Catch up TV has been down for two weeks.

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.

  • ChristianBaker0 Christian Harrall-Baker (@ChristianBaker0) reported

    @ItsAndyMack @virginmedia Our road has a WhatsApp chat exclusively to co-ordinate complaints on our Virgin Media service - I feel your pain