Virgin Media Outage Report in Swavesey, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swavesey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Swavesey, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Saint Neots, Huntingdon and Saint Ives.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Saint Neots |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
-
Il Molino UK
(@IlMolinoUK) reported
from
Cambridgeshire, England
@virginmedia Dear #Virgin #Richardbranson .Your video of a speedy dog on skateboard does not reflect the service / customer care I have received from you. 5 months into my new phone and you still haven’t been able to sort out lack of access to my emails #hopeless
-
Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
-
Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.
-
Martyn Johnson
(@m1maj) reported
from
Girton, England
@Tay2001 @virginmedia Down for me (Cambridge area)
-
Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
-
The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Oh and as I'm renting I don't have a Virgin Home phone or account number. So that was a couple of minutes wasted to be told that there are no problems.
-
Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia my Wi-fi has been down all day and I got an email about half an hour ago saying it had been fixed but it hasn’t 💔
-
Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!
-
Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
-
Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
-
Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia No issues. I’ve restarted the router a few times and nothing
-
The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Still down, your website is still wrong.
-
Michelle D Harris - Social Media
(@michelledh) reported
from
Cambridgeshire, England
@tumness93 @virginmedia Same - every year I get a fix date since 2013 - over ultisation and old equipment ... but I get discount ... so tell them and log it all.
-
Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.
-
Fast2Host
(@fast2host) reported
from
Huntingdon, England
Currently there is a network outage with virginmedia effecting some of our services
-
Alex
(@blangry) reported
from
Cambridgeshire, England
@sharonodea @virginmedia I never thought I'd say this, but in glad 3 are running a decent service today otherwise I'd be totally stuffed.
-
Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!
-
The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Yeah, that website is wrong. Router says it can't connect to your network.
-
karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
-
karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
TheSwavman👑
(@The_Swavman) reported
Our @virginmedia broadband has been down all morning 😫!! Anyone else in #Edinburgh having the same issues?
-
Nick Benton
(@Nick_Benton) reported
@virginmedia Once again, as the communication is so horrific, I'd like ANOTHER update in my ongoing complaint.
-
William Park
(@WilliamIPark) reported
@virginmedia My wired connection is also slow. This has got even worse since my last message. Getting 30 instead of 500 now.
-
Zadyin Arga
(@zadyinarga) reported
Dear @OpenreachHelp and @EE I'm extremely disappointed with the customer engagement and chuckle brothers approach to work on getting upgraded from copper to Fiber broadband to my house - if only @virginmedia had an NTL cable to my property they'd of been the first I'd of called.
-
David Brown
(@MrDavidEBrown) reported
@AndreaMullaney_ I only joined it to find out if anyone else was having a crap experience with Virgin Media!
-
uɐʞɐɥ
(@hailter) reported
@virginmedia The problem continues today. You need to refund me for 4-5 days' cost. @virginmedia
-
Lucinda
(@Lucidavis86) reported
@virginmedia So despite finally talking to you, you sent me an email with something completely different from what was agreed. As a result, Sky it is, but you seriously need to sort out your customer service. Utter disgrace. 4 Phonecalls and still unresolved.
-
Dr Robaire Beckwith 🇪🇺 🇺🇦
(@RobaireBeckwith) reported
What a despicable and disreputable company @virginmedia is. They are rude, dishonest and without any integrity. For months they have have been phoning, harassing and trying to bill us when we haven't even been with them for the past 6 months. Never any apologies or basic decency
-
lisa
(@lisamelanie2) reported
@virginmedia I've had no 4g signal for 2 weeks, just H+ ?? CAN SOMEONE PLEASE HELP 🙏
-
Michael Sunderland
(@Mikesund1169) reported
@virginmedia I’ve spoken with both and neither can help, so I have made a complaint via the website summarising the problems.