Virgin Media Outage Report in Swavesey, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swavesey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Swavesey, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Saint Neots and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Cambridge |
Internet | |
| Cambridge |
||
| Cambridge |
Wi-fi | |
| Saint Neots |
Wi-fi | |
| Saint Neots |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DaveAgainst
(@dave_against) reported
@virginmedia my situation is getting worse. It’s now been 3 weeks without a connection date for my new address. I’ve just been on the phone for another 60 mins and been cut off with no resolution. I need to speak to a manager ASAP! #virginmedia #broadband awful customer service
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DaveAgainst
(@dave_against) reported
@virginmedia @DaveAgainst I got a call from the field manager through twitter on Friday because of these communication issues. Can you do that again please? I can’t call you again. I tried but after 60 mins nothing had been done and all I did was explain the situation from the beginning again
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chris broadbent
(@FernoxChris) reported
@Nick_Hartley1 @virginmedia I changed from then last year for similar reasons. Great tv, great home phone, appalling broadband, worst customer service ever .
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Nick Hartley
(@Nick_Hartley1) reported
@FernoxChris @virginmedia I moved my tv and broadband too last year due to the service, wish I had listened to myself about the phones and just let the contract finish and then move somewhere else, nothing but hassle again and poor customer service.
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MJP ☀️
(@mrmjprice) reported
@virginmedia It's okay - I've fixed the problem, it might be worth reporting it to see if anyone can replicate it on a Hub 4? I don't really want to do it my side because I don't want to set up my Ring devices again today.
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MJP ☀️
(@mrmjprice) reported
@virginmedia I suspect it also happened a few months ago but I didn't realise what the problem was. It's only because I restarted the router that I found the problem.
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Algo tiger
(@AlgoTiger) reported
@virginmedia Forum is not helping. I tried chat and text and of course phoned in to customer support 12 times since Friday 18th June now. They still keep transferring one person to another and then cut me off. This is terrible. How can I claim compensation or get out of my contract?
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LJ 💙
(@FlamingLJ) reported
@virginmedia And in all honesty not everyone is great with using sites online. Not customer service friendly at all. I’ve been with Virgin for nearly 25 years and seriously considering my options now.
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Andrew Grainger
(@kingofchezo_WBA) reported
@virginmedia Text isn’t going too well @virginmedia not sure they understand I need a replacement adaptor that’s all. It’s so so so hard work I mean ridiculously hard work to get it thru to someone! Sangavi now is the latest name to palm me off and not understanding the actual issue
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Thea
(@theasthinkings) reported
from
Abergavenny, Wales
@virginmedia please Please PLEASE help me. I have been waiting for a response for hours on your webchat and still haven't spoken to anyone. All I'm trying to do is move my broadband to a new address. Customer service shouldn't be this hard.