Virgin Media Outage Report in Ely, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Chatteris, Ely and March.
| City | Problem Type | Report Time |
|---|---|---|
 Chatteris |
Wi-fi | |
| Ely |
TV | |
| March |
Internet | |
| March |
Internet | |
| March |
Internet | |
| March |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna 2.0
(@Zaatanaa) reported
@bgrbandit @virginmedia Prices go up, quality goes down....
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That Goth Guy 🧛🏻🦇 (Twitch Streamer)
(@ThatGothGuyUK) reported
@virginmedia Not much point, the main issue is overselling/overprovisioning as it gets faster at silly o'clock in the morning and slower during peak hours and I've contacted you repeatedly over the years with no help.
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Tom Stocks
(@Purple_stocks74) reported
@virginmedia I have no intention of escalating the issue , I do tho have every intention of canceling come may
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clodagh Keogh
(@clodaghKeogh) reported
@virginmedia At least @virginmedia you didn’t suggest contacting you via your website which was suggested by the last customer services person.... the website we can’t get through to because we have no broadband...
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Gavin Clark
(@gavdaddi) reported
@virginmedia Tried every route - 150 service - obfuscated for 45 mins and then service center manager in India just hung up as they have no way of knowing what is going on in UK and there job is not to solve problems!
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Tom Stocks
(@Purple_stocks74) reported
@virginmedia That I have done so , issue is still persisting , again i believe knows why , but due to issue is why I cannot wait to put in 30 day canx notice
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𝕄𝕚𝕔𝕜𝕖𝕪 🤠
(@mickeyralph) reported
Hi @virginmedia, I just wanted to cancel my contract. I didn’t want to be bothered for 3 days with calls bullying me to stay by making fun of my new provider saying I’ve “clearly not done” any research. I am unhappy with your service. That’s enough research. Just let me leave.
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Rick Squires
(@RTSquires) reported
@virginmedia Might help if your customer service(joke) actually could speak English intelligibly
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clodagh Keogh
(@clodaghKeogh) reported
The Broadband in this area has been bad over the last few weeks @virginmedia and is now non- existent. Told - each day - it will be fixed by 10.45 the following day. Doesn’t happen. Please advise when it will fixed.
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charlieware
(@charlie12058586) reported
@virginmedia I don't think that's reasonable if I haven't received a consistent service for nearly a month @virginmedia download speeds are OK, but upload speed is 0Mbs. How am I to conduct video calls?