Virgin Media outages and service status in Ely, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ely, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Aug 12, 10:51 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Ely come from postal codes CB7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ely, England
The most recent Virgin Media outage reports came from the following cities: Ely, and March.
| City | Problem Type | Report Time |
|---|---|---|
 Ely
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
-
Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England@virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.
-
Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
-
Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing
-
Dani Oliver 🏳️🌈🇪🇸🇬🇧🇯🇵 (@danoliverm) reported from Cambridgeshire, England@emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!
-
JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
-
Suki Sharples 🕷 (@sukishar) reported from Cambridgeshire, England@virginmedia Again no internet in CB1! Terrible service...
-
Andrew J. Brown (Making Footprints Not Blueprints) (@caute) reported from Cambridgeshire, England@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
-
JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, EnglandThe irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet
-
Fred Freeman (@redfred911) reported from Newmarket, England@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
-
Kevin Houston (@Hoousty) reported from Bar Hill, England@virginmedia This issue never got resolved, shocking service
-
Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
-
Nigel Leaney (@nleaney) reported from Willingham, England@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
-
Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
-
Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
-
PBTV (@PaulBryanTV) reported from Wimblington, EnglandSo @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
-
Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say
-
gary forster (@garyforster1) reported from Newmarket, England@Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play
-
Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any
-
Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported from Dalham, EnglandWhere is our Internet, @virginmedia? AL2XXX Your status page is not working either.
-
Paul White (@Paul_1966) reported from Dalham, England@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Darc Knight (@DarcKni68649817) reported@andyburnham It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia. He is attending to the truth about what is affecting people.
-
Daran (@LoyalRoyalDaz) reported@shaunriley1954 @DarcKni68649817 @virginmedia Telecential.. i started with them as well. They were based just down the road from. The lack of respect we get as super longterm customers is terrible but they are all the same..
-
StephenP (@StephenP311275) reported@virginmedia You were "looking into it" a couple of months ago and nothing happened. I can get a better deal and service by going back to Sky as a new customer.
-
Darren (@DarrenMoggie66) reported@virginmedia you’re sky sports + streaming is awful and not working ,get it sorted you take enough money of us at least give us what we pay for
-
Rationalist44 (@rationalist44) reported@andyburnham You might like to add VIRGINMEDIA to your list of organisations that do everything they can to prevent customers ending contracts. They are THE WORST.
-
shatners (@shatners144143) reported@anon_opin Virgin Media have been terrible recently.
-
Kathy Miller (@KathyMi25429227) reportedHOW do I speak to a REAL PERSON...Disgraceful service.I do not want to set up a number.I am writing to Ofcomm now @virginmedia
-
michaela👑💋 (@michaelad1997) reportedSomeone give us a good WiFi provider. Currently with @Hyperoptic that is shocking, TV loads every 2 minutes. Also been with @virginmedia and NEVER again, shocking connection. So yeah an actual decent recommendation would be nice
-
tracey johnson (@traceyjohnson44) reported@virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.
-
Chris Ross (@Chris_Ross95) reported@Starlink Sorry but much rather stick with @virginmedia They've never done me wrong. They rarely go down AND I'm getting faster speeds at less price than your top package.