Virgin Media Outage Report in Ely, Cambridgeshire, England
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The latest reports from users having issues in Ely come from postal codes CB6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Ely and March.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Internet | |
| Ely |
Internet | |
| March |
Wi-fi | |
| March |
Wi-fi | |
| March |
Internet | |
| Mildenhall |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Esther Robertson
(@Rosie_flute) reported
from
Cambridgeshire, England
@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I have a TV, phone and broadband package that I wish to cancel
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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Adam Moghadas
(@Adam_CFLP) reported
from
Cambridgeshire, England
@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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Priyadarshini Bhattacharjee
(@Speak2Doctor) reported
from
Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Clarke-Irons
(@ruthclarkeirons) reported
@virginmedia Yes I’ve checked my postcode and no problems in the area. Guess the router must be the problem.
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Geeky Pastimes
(@geekypastimes) reported
@virginmedia It takes you a month to stop calling me three times a day because I cancelled your service after 3 days of trying it?
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shannon
(@shazturnbull_) reported
@virginmedia The wifi keeps turning on and off .. Man U game starts in 20 mins so you best help pronto BG
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Elegant Melancholy
(@DebbieSioux) reported
@virginmedia I raised this weeks ago by phone, then after chasing it up (as I had no response) was told there was no record of my complaint. I therefore sent a written complaint. The response to this was basically to call again. I rang tonight and informed them I was calling regarding this
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DrCalistaOctaviaHill
(@Amazon195) reported
@virginmedia Hi there - could you sort out the ongoing internet problems at Bilton,Rugby - will be making a formal complaint - you changed the router and the problem has nothingto do with interference -
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Gaynor Atkinson
(@GaynorAtkinson2) reported
@virginmedia No, after 3 calls on 31st your team promised to call back within 24 hours and we have heard nothing, have swapped several emails with your “resolution” team who have asked us to call the team who said they couldn’t help and we should email!!
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Carole
(@p_pod) reported
@virginmedia And just to clarify, you have the facility to email me to confirm you have closed my complaint, but don't have an email account for me to contact?
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🎃Sp00kyGinger🎃
(@Sp00keyGinger) reported
Gonna start calling Virgin Media **** instead the way my wifi keeps going down on me -_-
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Susan Ateh
(@SusanAteh) reported
@virginmedia Wi-Fi gone again - Visit not fit a whole week. So can’t take any zoom meetings because your Wi-Fi is constantly not working
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Zahwa🇬🇧🇿🇼🇲🇼
(@its_zahwa) reported
Does anyone know what is going on with @virginmedia? I’ve been trying to cancel my contract for over a month now and have called 7+ times. Is it actually possible to cancel after you sign up? Should I just cancel the direct debit?