Virgin Media Outage Report in Bar Hill, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bar Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bar Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bar Hill, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Ely and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
TV | |
| Huntingdon |
TV | |
| Ely |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bar Hill, England
Latest outage, problems and issue reports in Bar Hill and nearby locations:
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CHRISTOPHER HORTON
(@HORTONSpurs1975) reported
from
Cambridgeshire, England
@virginmedia your service is a shambles can't speak to anyone.. can't pay my bill...
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Biggriffin
(@Biggriffin4) reported
from
Huntingdon, England
@virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.
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Tom Bowran
(@tombowran) reported
from
Willingham, England
@virginmedia I’ve been through your rubbish instant chat, i’ve been connected by your phone lines back to a phone tech, but I want to speak to a manager in the UK about the diabolical service I’m having both with your products and service
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
Would love to watch the new Spitting Image getting so much hype, but paying £6 a month for yet another streaming service, with the added privilege of having to bodge a cable from my iPad to watch it on TV because it's not on Virgin Media or PS4? No thanks. #SpittingImage
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Andrew J. Brown (Making Footprints Not Blueprints)
(@caute) reported
from
Cambridgeshire, England
.@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia completely lost broadband service in CB245xx. Not very helpful for those of us working from home. Are you able to provide any more details than your status page tells us: We have identified the problem and an engineer is on their way. Fix estimate: 18 November 15:00
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance
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Angela Bennett
(@anjibennett) reported
from
Cambridgeshire, England
@ALucieSmith @YodelOnline @virginmedia I left Virgin Media for BT in April and have had far less hassle, lower bills and less broadband problems.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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Andrew J. Brown (Making Footprints Not Blueprints)
(@caute) reported
from
Cambridgeshire, England
@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
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Amit Puntambekar
(@AmitP1992) reported
from
Fenstanton, England
@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
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Matty Maltby
(@MattyMaltbyX11) reported
from
Cambridgeshire, England
@virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!
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Harry Aldridge
(@HarryAldridge92) reported
from
Saint Ives, England
@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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Elizabeth Buie (she/her)
(@ebuie) reported
from
Cambridgeshire, England
Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nicola fulton
(@Nikbeez) reported
@virginmedia Hello AC, I haven’t received an email from VM &I can’t see a Netflix tab. Called the HC again and the issue is still not fixed my ticket number is P011226837 for IT to investigate. email from Netflix on 1st May saying it couldn’t be billed through VM & membership cancelled. Fixit
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Brian Williams
(@BriWilly26) reported
@virginmedia Wired or Wi-Fi? Hard to know for sure, when it’s bad it’s bloody dreadful Every month there will be at least one evening when streaming or on-demand services are either totally unavailable or slow and buffering. No I don’t report faults anymore, it’s pointless, nothing changes.
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Amelia Louise
(@ameliaa_hall) reported
@LaurenF74705179 @virginmedia Feel your pain! I think @virginmedia is on holiday atm as they are awful!
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CryptoPatsy
(@Crypto_Patsy) reported
Lol, wow. I just tried to @ @virginmedia customer support chat and the tweet contained a v0mit emoji.. Instantly deleted. Let me express myself - IT'S HOW THEY TRULY MAKE ME FEEL! 😭
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Gary Maynard
(@4011zag) reported
@virginmedia you really need to sort out your customer service towards existing customers. You want top money without updating old out of date equipment. Just giving people the run around or asking for more money.
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Mark Fletcher
(@MarkFletch117) reported
@virginmedia Yes. I told you that yesterday , it's in this thread. Don't you read my responses? I received an auto response, you told me that your team would fix it. I don't care where they work in your empire. Just fix it. I still have no voice message, someone could've died in the meantime
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Conor Macdonagh
(@MacdonaghConor) reported
@virginmedia internet is the most useless, money grabbing bag of sh*te going. Slows down progressively over time even if you’re paying for the topic package and they wont tell you, their routers have awful range and they’re extremely difficult to get in contact with.
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Skaty
(@katherineben) reported
@virginmedia I am sure you must understand how frustrating it is to spend so long just attempting to make contact with one of your staff that can actually help me.
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DJ Dave Connell
(@DJConnell5) reported
@virginmedia very VERY unhappy customer, this is the 2nd day I have taken off to have my account transferred over to new property. Engineer arrived finally today after last one just didn't turn up! Couldn't connect TV. 1 month waiting, and still no TV! Absolute shocking service!!
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Amelia Louise
(@ameliaa_hall) reported
@FulhamFromBirth @virginmedia We are with you! I think we are on the 6th phone call to customer service and it still is not resolved! #painful