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Virgin Media

Virgin Media Outage Report in Bar Hill, Cambridgeshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Bar Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bar Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Bar Hill, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, and Huntingdon.

CityProblem TypeReport Time
Cambridge Wi-fi 8 days ago
Huntingdon Total Blackout 15 days ago
Cambridge Internet 15 days ago
Cambridge Internet 16 days ago
Cambridge Total Blackout 28 days ago
Cambridge TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bar Hill, England

Latest outage, problems and issue reports in Bar Hill and nearby locations:

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @PJandh @VirginRed It’s a valid point. We see plenty of offers to encourage new customers but we never seem to get ‘best value’ from @virginmedia unless we ring up and threaten to leave for a competitor.

  • kendellcrawley
    Matthew Crawley (@kendellcrawley) reported from Duxford, England

    @virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.

  • danielagquinn
    Daniel Quinn (@danielagquinn) reported from Cambridgeshire, England

    @virginmedia Every few months, I'm called by someone from Virgin "just calling to inform me of some new offers available to me as a special customer" etc. I've tried being polite I've tried being stern Now I just have to hang up on them Just stop already. If I want something, I'll call you.

  • IlMolinoUK
    Il Molino UK (@IlMolinoUK) reported from Cambridgeshire, England

    @virginmedia Dear #Virgin #Richardbranson .Your video of a speedy dog on skateboard does not reflect the service / customer care I have received from you. 5 months into my new phone and you still haven’t been able to sort out lack of access to my emails #hopeless

  • fast2host
    Fast2Host (@fast2host) reported from Huntingdon, England

    Currently there is a network outage with virginmedia effecting some of our services

  • ChloeSparks9
    Chloe Sparks (@ChloeSparks9) reported from Cambridgeshire, England

    @virginmedia No issues. I’ve restarted the router a few times and nothing

  • Sibby_Sibthorpe
    Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia Text couldn’t help. Telling me to ring 150 😡

  • Edgey_katy
    Katy Edgecombe (@Edgey_katy) reported from Sawston, England

    @virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.

  • Edgey_katy
    Katy Edgecombe (@Edgey_katy) reported from Sawston, England

    @virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!

  • blangry
    Alex (@blangry) reported from Cambridgeshire, England

    @sharonodea @virginmedia I never thought I'd say this, but in glad 3 are running a decent service today otherwise I'd be totally stuffed.

  • sldouglas88
    Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England

    @virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.

  • sldouglas88
    Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England

    @virginmedia I will do 👍🏽 I'm an idiot for leaving in the first place 😂

  • ChloeSparks9
    Chloe Sparks (@ChloeSparks9) reported from Cambridgeshire, England

    @virginmedia my Wi-fi has been down all day and I got an email about half an hour ago saying it had been fixed but it hasn’t 💔

  • breckland
    Breckland Orchard (@breckland) reported from Cambridgeshire, England

    @virginmedia 30 mins on hold for your customer service.....

  • GarethPJBaldwin
    Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England

    5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia

  • m1maj
    Martyn Johnson (@m1maj) reported from Girton, England

    @Tay2001 @virginmedia Down for me (Cambridge area)

  • HarrisonHeating
    Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • pinski1_
    The Fallen (@pinski1_) reported from Cambridgeshire, England

    @virginmedia Yeah, that website is wrong. Router says it can't connect to your network.

  • sldouglas88
    Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England

    So happy to be connected back with @virginmedia! Never again am I going to switch to another provider, as all they do is give you empty promises! Thanks for having me back #VirginMedia

  • Edgey_katy
    Katy Edgecombe (@Edgey_katy) reported from Sawston, England

    @virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rtnapes
    Ross Napier (@rtnapes) reported

    @virginmedia What’s the number for your complaints department? Spoke to someone who put me through and got an automated message before the call cut off? Have outstanding complaints not resolved. This is crap service all round

  • LimayeAjit
    Ajit Limaye (@LimayeAjit) reported

    @virginmedia I did check and there aren’t any. And I also expect your customer service and engineers to be aware of that if there are any. They didn’t say anything.

  • Ronny____
    Ronny (@Ronny____) reported

    @virginmedia been trying all day yesterday to contact support, your network down?

  • ricslater655
    Gimpy Terry, Pickle Eater (@ricslater655) reported

    @virginmedia This would be the forth issue you've had in my area this year, i have ZERO patience for you. Will i get any discount because i've had to drive 20 MILES away to my office to get a connection and go about my day??

  • KatieJanePrice9
    Katie Jane Price (@KatieJanePrice9) reported

    @virginmedia Hi - Why is your service down in the LE11 area until 3pm today?! Any works should be completed overnight as people are working from home and it's completely disrupted mine and my family's day!

  • MrMallardIT
    Mr Mallard (@MrMallardIT) reported

    @ArubaNetworks - Your password policy for Aruba Central is the worst I have ever had to deal with. Well, not as bad as max length 10 passwords like Virgin Media, but still awful. And it never even works! AC provides the biggest barrier to my job every time it's needed.

  • vDbUaxEVppqu4zt
    leclaire Bryan (@vDbUaxEVppqu4zt) reported

    @merlinwardcom @virginmedia Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • thebdaman
    FSociety Tom 🇪🇺 #FBPE ANTIFA #RESIST #FBPPR #BLM (@thebdaman) reported

    @virginmedia Page just came live. It was behaving as though I'd clicked a dead link. I'm working from home, you failing two days in a row is not the service I pay a premium for.

  • kellysarah
    Kelly Davidge (@kellysarah) reported

    @virginmedia Service checker says everything is fine. All green.

  • AirXploration
    AirXploration Aerial Photography (@AirXploration) reported

    @virginmedia It is still having problems. It's better but not right, I have a 600mbps connection and upload speed (on an ethernet conn) is currently 0.79 and down is only 300.