Virgin Media

Virgin Media Outage Report in Bar Hill, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bar Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bar Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bar Hill, Cambridgeshire, England 12/13/2024 04:35

December 13: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bar Hill, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomHuntingdon Internet
United KingdomHuntingdon Total Blackout
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomHuntingdon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bar Hill, England

Latest outage, problems and issue reports in Bar Hill and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage

  • Denton_james James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

  • AmanCoonar Aman Coonar (@AmanCoonar) reported from Cambridgeshire, England

    @virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...

  • PetarKralev Petar Kralev (@PetarKralev) reported from Fen Drayton, England

    @virginmedia Another bot service that resolve nothing ! Thanks but no thanks

  • AdamRPhoto adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @virginmedia Internet down since yesterday. Ring: automated message says it’s an area problem. Then told it’s fixed. It stops again-they deny any problem now and suggest it cd be router but insist we wait 48 hours to see. Dau is hosp Dr. working from home! 48 hours no NHS access?

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FibonnaciTrade The Optimist (@FibonnaciTrade) reported

    @richardbranson take your finger out of your ARSEHOLE and fix the customer service @virginmedia - it's absolutely PATHETIC

  • porridge_prince Loco Shah (@porridge_prince) reported

    @adz2saucy Virgin media anywhere should work inside the EU u want our login ?

  • TheHobbitKye Kye (@TheHobbitKye) reported

    @virginmedia Hi it’s not working?

  • scobitsj Glovesy (@scobitsj) reported

    @virginmedia There is no reference to damage caused to property on this form you’ve sent me.

  • Emm322 Emma Lowe (@Emm322) reported

    @virginmedia She has no phone line at all it's not working how much clearer can I be

  • Stantonator82 Michael (@Stantonator82) reported

    @virginmedia This company must be the worst for customer service in Europe. 6 days of contacting virgin and they have taken further payments and we still have no services. They are shambolic and branson should be ashamed. No customer communications from virgin & no compassion.

  • heyit5sam Baller Brannagan (@heyit5sam) reported

    @virginmedia I don’t pay my mobile phone contract to not have signal. Why have you changed carrier? Vodaphone is **** and I will seriously consider cancelling. Unusable phone for 2 days now due to poor phone reception

  • KatieRivers93 Katie Rivers (@KatieRivers93) reported

    @virginmedia I cancelled my subscription to your broadband because it was so expensive and poor quality. I owed £11, and rather than taking £11, you took a full months bill of £50! Only to have refund me in 35-40 days WITH A CHEQUE! What is the logic in that!!!! I’m livid.

  • ttpauthor Dr John Matlin (@ttpauthor) reported

    @virginmedia This is the eighth day I have been without service. Your words are of no comfort. Action is what’s needed and an explanation of why you are taking so long to fix a problem

  • DocEvil666 Robert H (who/what) (@DocEvil666) reported

    @virginmedia feeling a bit 😩, apparently tech support think changing my ethernet cable will make the port on my Hub3 work. It won't, but happy to humour them. Just need a new Hub router following electrical storm. #itsnotrocketscience