Virgin Media Outage Report in Cambridge, England
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The latest reports from users having issues in Cambridge come from postal codes CB2 and CB4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cambridge, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Total Blackout | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!
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Il Molino UK
(@IlMolinoUK) reported
from
Cambridgeshire, England
@virginmedia Dear #Virgin #Richardbranson .Your video of a speedy dog on skateboard does not reflect the service / customer care I have received from you. 5 months into my new phone and you still haven’t been able to sort out lack of access to my emails #hopeless
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
So happy to be connected back with @virginmedia! Never again am I going to switch to another provider, as all they do is give you empty promises! Thanks for having me back #VirginMedia
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.
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Daniel Quinn
(@danielagquinn) reported
from
Cambridgeshire, England
@virginmedia Every few months, I'm called by someone from Virgin "just calling to inform me of some new offers available to me as a special customer" etc. I've tried being polite I've tried being stern Now I just have to hang up on them Just stop already. If I want something, I'll call you.
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia I will do 👍🏽 I'm an idiot for leaving in the first place 😂
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.
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Martyn Johnson
(@m1maj) reported
from
Girton, England
@Tay2001 @virginmedia Down for me (Cambridge area)
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Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia my Wi-fi has been down all day and I got an email about half an hour ago saying it had been fixed but it hasn’t 💔
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Still down, your website is still wrong.
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Matthew Crawley
(@kendellcrawley) reported
from
Duxford, England
@virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.
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Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia No issues. I’ve restarted the router a few times and nothing
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia Text couldn’t help. Telling me to ring 150 😡
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Yeah, that website is wrong. Router says it can't connect to your network.
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Breckland Orchard
(@breckland) reported
from
Cambridgeshire, England
@virginmedia 30 mins on hold for your customer service.....
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Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Alex
(@blangry) reported
from
Cambridgeshire, England
@sharonodea @virginmedia I never thought I'd say this, but in glad 3 are running a decent service today otherwise I'd be totally stuffed.
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Misa von Tunzelman
(@misavt) reported
@virginmedia customers watch out. We keep getting calls from people saying they’re from Virgin tech dept wanting to fix our intermittent internet connection. Whilst we do have this problem, I’m pretty sure these are scam calls as they hang up when I ask for proof of their ID.
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Rachel Searles
(@searles_rachel) reported
@virginmedia I want to be able to put food on the table. Your services aren’t accessible to those, who like me, have little if any money spare each month. Customer relations acknowledged i was in a queue but then didn’t respond to the chat I was transferred to!
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Loki. 💥
(@UhItsLoki) reported
@virginmedia No internet, not able to make payment cause **** is down... annoying
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Marshall Stephens
(@MarshalStephens) reported
@virginmedia Spoke to helpful person but the issues not resolved, transferred me to a different team and my call was dropped, got a "please enter the employee number" prompt and then cut off.
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Thiago Elias Pereira
(@paulistalondon) reported
another day connected to my 4g - I still don't understand why I bother paying for @virginmedia service when WIFI is constantly down.... #ShameOnYou
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Dave O'Connor
(@gerrowadat) reported
Getting a letter about a full day virgin media outage, being smug at having a failover connection because home is now office for the foreseeable.
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OA (PS5 Owner)
(@CarefreeOl) reported
If you have Virgin Media in your area I highly recommend you get it instead of @SkyUK I pay for fibre optic internet and have never got over 10mbps since I moved in. Engineer just been sent to my address to ‘fix it’ left after completion and now I get 2mbps...
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Léa
(@LeaFourmaux) reported
@virginmedia No, no one came back then the chat closed because the service was closed...
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Lexy Chuol 💕
(@lexymayjust) reported
@virginmedia is the WORST service in the WORLD. 😭
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Richard May
(@richard_rwm) reported
@virginmedia Are you wilfully missing the point? I have spoken to your customer service people a number of times and they have been no help at all and I have got precisely nowhere at all as I still have no internet and TV! Why should I ring them again?