Virgin Media outages and service status in Cambridge, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Cambridge, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 27, 8:41 PM GMT+1.
- Internet (78%)
- Total Blackout (11%)
- Wi-fi (11%)
The latest reports from users having issues in Cambridge come from postal codes CB4 , CB1 , CB2 and CB25 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cambridge, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 4 days ago |
|
Cambridge
|
Internet | 4 days ago |
|
Cambridge
|
Internet | 5 days ago |
|
Cambridge
|
Wi-fi | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Alan (@TheAlanSmith) reported from Cambridgeshire, England@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
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Nigel Leaney (@nleaney) reported from Willingham, England@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Aman Coonar (@AmanCoonar) reported from Cambridgeshire, England@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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🍊Simon Gibson🍊 (@1966SJG) reported from Burwell, England@virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.
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Dan Jackson (@danj2k) reported from Cambridgeshire, EnglandHey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?
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Matthew James (@LordyGibs) reported from Cambridgeshire, England@virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Rifat Erdem Sahin (@rifaterdemsahin) reported from Cambridgeshire, England@virginmedia how do i down grade the internet at home ?
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Scott Westron (@ScottWestron) reported from Cambridgeshire, England@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia Back up and running, but not happy with the service
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Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
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Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, EnglandWould love to watch the new Spitting Image getting so much hype, but paying £6 a month for yet another streaming service, with the added privilege of having to bodge a cable from my iPad to watch it on TV because it's not on Virgin Media or PS4? No thanks. #SpittingImage
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Steve Durrant (@SteveDurrant10) reported from Royston, England@virginmedia That’s fine to say but every month I have issues
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Munty (@Liam_safe_hands) reported from Bar Hill, EnglandCant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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Matthew James (@LordyGibs) reported from Cambridgeshire, England@virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hannant (@toffeeman112) reported@trapdoor456 @virginmedia I’ve been with Youfibre 3 years… Speeds and reliability are great…. However if you do hit a problem Customer Service is woeful and stressful. Fortunately the reliability means you don’t need to contact them very often !!!
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Berk (@trapdoor456) reported@BigBadWolf137 @virginmedia Yeah, 14 day cooling down period 👍
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Phil Rogers (@PhilRogers57) reported@trapdoor456 @virginmedia Been with YF from when it was BRSK , no problems re service & if there is maintenance planned you get plenty of notice,Virgin have got too big for their boots,always putting up prices for a Sketchy service,I was with V for over 15 years went to them re pricing not interested
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Adam Fletcher (@Fletchmyster85) reported@virginmedia It's tells me you'll be in touch within 48 hours, it's now over 72 hours and nothing. You didn't send me an email with my ticket details of the complaint, got back to the page to make a note 20mins later and the page had gone. Absolute shambles. Broken service & broken support!
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sam (@5amcoek) reported@virginmedia Is there any more detail on the fix? It just keeps getting pushed back every couple of hours
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Jan Hobbs (@CleanzineEditor) reported@virginmedia I've just sent a message & X told me there was a problem & my message would be saved. I'm hoping you receive it soon.
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Mark Oram (@markoram1) reportedAnd goes on more broken promises of a call to resolve , if you have the opportunity leave @virginmedia as soon as you possibly can .
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Tony Sedgwick (@Sedgeofwigan) reportedVirgin media plan has gone up 300% £65 to £219 and then wrongly disclosed on email private details of another virgin customer breaking GDPR rules. #worstcustimerservice #notbotheredaboutvirgincustomers @Virgin @MartinSLewis @GDPRbreaches
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Mark Oram (@markoram1) reportedHi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,
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Jackie (@boomerangjf) reported@virginmedia what is going on? They has been intermittent issues with Broadband in my area for a couple of weeks. No communication? Hoping we won’t notice? Virgin Service is appalling!