Virgin Media Outage Report in Cambridge, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cambridge come from postal codes CB2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Cambridge, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Phone | |
| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
-
Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
-
Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
-
#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
-
Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
-
Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
-
karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
-
Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
-
Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
-
Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
-
#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
-
karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
-
Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
-
Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
-
Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
-
perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
-
Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
-
Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
-
Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
-
Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
-
#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mattcseries3
(@mattcseries3) reported
@virginmedia @Pow184 Good luck with that, worst customer services ever, happy to take your money for fictitious speeds but don’t ever want to talk to anyone, then if you don’t want their higher package they put the phone down on you. Sky broadband was not as quick granted but out works!!
-
Pow
(@Pow184) reported
@virginmedia To talk to them about my new contract and enabling my broadband, I won’t go into the particulars over social media. Hence why needing to speak to a person. Is there a problem with your phone lines?!!!
-
Leahc86
(@Leahc861) reported
@virginmedia I’ve also tried your WhatsApp team and not getting anywhere is there anyone I can speak to about signal boosters. Just ridiculous I have a room I can’t use as an office and have to cram a table in my living room to work
-
Kyle Murray
(@KyleKylemuz11) reported
@virginmedia hi my mum is having lots of trouble with her internet connection in her home. She is not very good with tech and has asked me to contact you. She has tried to call but cannot get through to an adviser. Could anyone help us with this?
-
sunny s
(@sunnys12622838) reported
@virginmedia @virginmedia Internet, worst than dial up. I give up. Will NOT be coming back to you. Most of the time we just ignore it since causes so much stress. Hate your virgin media dial up SERVICE covering their issues with NLB. Can't handle the load?
-
Leahc86
(@Leahc861) reported
@virginmedia Is there a complaints contact? I’m not asking a community who don’t work for virgin media how to fix an issue with your service
-
Neil Pickersgill
(@npick69) reported
@virginmedia It still says 21.05 on the link you sent but that means it’s been off all day absolutely abysmal service I’m now missing the most important match of my teams season and my daughter is distraught
-
LunchboxLogic
(@LunchboxLogicYT) reported
@virginmedia sort your ******* **** service out! Constant drops on wireless network, unacceptable, down detector reports no problems, why are you’s such *****’s? People just wanna play games and browse the internet, we can’t even do that in 2022. Absolute cheesy bellends.
-
Claud Burkinshaw
(@ClaudBurkinshaw) reported
@virginmedia @npick69 So why don't you advise what he can do.... instead of of just batting him off? What is the point of this service?
-
Laurie
(@Lauriedl_) reported
@virginmedia That's not quite what I need. We've had service issues for a number of days before we finally reported it to you so under your poor rules, we won't fit your criteria. We both have receipts for our extra costs due to your poor WiFi, rather than your own decided prices.