Virgin Media

Virgin Media Outage Report in Cambridge, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cambridge come from postal codes CB2, CB3 and CB1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cambridge, England 07/16/2025 04:15

July 16: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cambridge, England

The most recent Virgin Media outage reports came from the following cities: Cambridge and Royston.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • rifaterdemsahin Rifat Erdem Sahin (@rifaterdemsahin) reported from Cambridgeshire, England

    @virginmedia how do i down grade the internet at home ?

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money

  • kelvin_fagan Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!

  • kelvin_fagan Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Just took me to the service checker again

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Back up and running, but not happy with the service

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @virginmedia My internet is down. Rebooting the router hasn’t worked.

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia I have no WiFi or TV service. What am I paying for?!?!

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • Speak2Doctor Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England

    @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

  • Hoousty Kevin Houston (@Hoousty) reported from Bar Hill, England

    @virginmedia This issue never got resolved, shocking service

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.

  • SmithS4dtpt98nv Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England

    @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

  • scaryscorpio Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!

  • Adam_CFLP Adam Moghadas (@Adam_CFLP) reported from Cambridgeshire, England

    @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • arnie1984 James Arnold (@arnie1984) reported

    @virginmedia It's a joke though, we pay for a service and it doesn't even run properly. I'd love to say it's only a one off scenario, but it's happened more this year than others. I'd swap provider if I could but Sky in this area just doesn't reach the same level as you when working.

  • arnie1984 James Arnold (@arnie1984) reported

    @virginmedia a little unhappy that my Virgin Media services have been down from around 0730 this morning and it shows it's not going to be resolved till tomorrow afternoon. My postcode is TW19 7HY. A little unhappy as we've been unable to use services we pay for due to WiFi.

  • ExN_SKRT Adam Damarell (@ExN_SKRT) reported

    @virginmedia 4 times in 6 days that both broadband and Tv have been down for extended periods of time. What on earth is going on at Virgin media? Happy to take my £70+ a month, will be claiming compensation.

  • LornieWillins Lorna Willins (@LornieWillins) reported

    @virginmedia please answer your phone I need help with my virgin media app

  • gary_mortland Gary Mortland (@gary_mortland) reported

    @virginmedia Virgin media broadband is useless. I’ve been without service since Saturday and still not sorted🙈

  • Farke_In_El Yorkshire Sherpa (@Farke_In_El) reported

    @virginmedia I'm specifically talking about the SkySports app being down?

  • remysosav 🇯🇲 Big Savo 🇧🇧 (@remysosav) reported

    Virgin media playing up once again lol. Cant even do my ******* course unless i burn my data. @virginmedia you lot are so absolutely ****.

  • DerekMo04274549 Well Fan (@DerekMo04274549) reported

    @virginmedia I urgently need help with virgin media services. Your “help” functions and automated phone lines make it impossible to speak to a human being.

  • Farke_In_El Yorkshire Sherpa (@Farke_In_El) reported

    @virginmedia Hi. Missed the cricket yesterday cos I couldn't sign into SkySports. Still the same today. Any estimated fix time as I think it might be a national issue and not just me.

  • Kemkerr Kirstie (@Kemkerr) reported

    @virginmedia Internet justcwent down. Tried using my virgin media status but got an error msg. Is there an outage in the SL4 area?