Virgin Media Outage Report in Cambridge, England
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The latest reports from users having issues in Cambridge come from postal codes CB1, CB3, CB23 and CB4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cambridge, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alison obrien
(@alison_obrien20) reported
@virginmedia why does our Internet lose signal when we have had heavy rain pls.intermitting signal has knocked everything connected to it offline and not letting us reconnect.we have this problem every yr with heavy rain.ch42 area.
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AV
(@akap10) reported
I was ready to leave @virginmedia there are no deals for loyal customers, but the deals available for new customers, are massively lower than the renewal offered to me. however, glen in your customer retentions team was so helpful, and advised me on the best package. Thanks Glen!
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j fernandes
(@jfernandesphoto) reported
@virginmedia My area (TW15)has had intermittent WiFi issues since the 10 Feb. Meaning working from home is impossible. Initially - fixed by the 14th, then the 18th now maybe the 24th… Is there anymore info as the customer service has been less than satisfactory?
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Andrew Hiorns
(@MrHiorns) reported
@virginmedia I don't really want to leave, that's my last resort. But no one is actually prepared to do anything to assist. We were getting 200mb but really I reliably. Then our hub was 'recalibrated' and now we get 25mb with less reliability. We just want someone to actually help us
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Andrew Barker
(@GogglesBarker) reported
@virginmedia It’s online again now but three days on the bounce is poor service VM. Each time shows TV and broadband failed on service checker. Let’s hope this is the last of it.
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jamesdgreen
(@jamesdgreen02) reported
@virginmedia I get there busy. But best part of 11 hours! Then for an agent to say they are dealing with it then just disappear and do nothing. I don’t call that customer service no matter how busy you are.
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Maija Timonen
(@maija6karoliina) reported
@virginmedia Can you send me a link via the messaging service to where I can do this? A customer service agent said they sent out the packaging again this morning, but in case it doesn't arrive again this would be a good back up.
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Veloscot 🚴♀️ 🏴 🇪🇺 🍀45%
(@veloscot) reported
@virginmedia Here we go again. Failing to engage on a human method. Does no one at @virginmedia pick up the phone and call a customer back. My two calls in have been disappointing.
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Komeil Karimi
(@KomeilKarimi) reported
@virginmedia This has constantly been reported over the past 2 years and your CS and tech teams have only brushed it off with low level assistance/support and take an aspirin and wait approach rather than fixing the issue
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Charlie Dye
(@charliedye9) reported
@virginmedia Yes have followed all those steps only to be told online support is available ‘due to unforeseen circumstances’