Virgin Media

Virgin Media Outage Report in Cambridge, England

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The latest reports from users having issues in Cambridge come from postal codes CB1, CB25, CB4 and CB2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cambridge, England 04/01/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cambridge, England

The most recent Virgin Media outage reports came from the following cities: Cambridge and Burwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomBurwell E-mail
United KingdomCambridge Total Blackout
United KingdomCambridge TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service

  • scaryscorpio Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Cambridgeshire, England

    @virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Back up and running, but not happy with the service

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia I have no WiFi or TV service. What am I paying for?!?!

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money

  • kelvin_fagan Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.

  • SmithS4dtpt98nv Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England

    @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.

  • Adam_CFLP Adam Moghadas (@Adam_CFLP) reported from Cambridgeshire, England

    @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Just took me to the service checker again

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @virginmedia My internet is down. Rebooting the router hasn’t worked.

  • kelvin_fagan Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!

  • Speak2Doctor Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England

    @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

  • Hoousty Kevin Houston (@Hoousty) reported from Bar Hill, England

    @virginmedia This issue never got resolved, shocking service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndiEwington DungeonMaster Ewington 🎲🇪🇺 (@AndiEwington) reported

    @virginmedia okay, so on a day you’re supposed to port our home phone from sky to you - we’ve been completely cut off and now have no home phone - trying to ring customer service is proving impossible...

  • Vass88 Mark (@Vass88) reported

    @virginmedia No you wont, your community openly admit you hide this. Take all My money but cant provide the service

  • terry_duckworth Rob D (@terry_duckworth) reported

    @virginmedia Didn’t quite fix it then before the games finished! Service is as slow as your internet

  • bearbet1 BearBet (@bearbet1) reported

    @virginmedia what an awful company and customer service. I lodged a complaint about their hideous disconnection fees that I was not even informed of when I told them about my house move. I explained the situation in a detailed message just to receive an “automatic” reply with

  • EmTheBoffin Emma (@EmTheBoffin) reported

    @6GInternet @virginmedia This hasn’t improved, I haven’t heard from anyone. I’ll phone up tomorrow and cancel.

  • MiniDavidHaye Andrew wesley (@MiniDavidHaye) reported

    @virginmedia It remains the same with your customer service team stating there is nothing they can do. @skytv can offer a similar package and can have it set up within a week. If you continue to be unhelpful you would leave me no other choice but to cancel and join sky.

  • sadtb_ Sadia (@sadtb_) reported

    @virginmedia Yeh sort my service out. It’s been going on for months.

  • peterbouncyball Peter Ball (@peterbouncyball) reported

    @Iamlucy_loo @virginmedia @SkyUK Oh boy Lucy! Are you in for a shock. My Sky bill was £27pm in March 2020 but they sneak in regular price rises. I discovered our SO was £62.06 this month, next month £70. This has happened so regularly we served notice today. I use VM for broadband. Sky is the worst company ever.

  • chrishenry88 chris henry (@chrishenry88) reported

    @virginmedia YOUR WIFI IS SHOCKINGLY BAD ! THE AMOUNT OF TIMES I’VE EXPANDED ON THE ISSUES , I’VE LOST COUNT . I AM PAYING FOR A SERVICE YOU ARE NOT PROVIDING . I WANT A DECENT SERVICE !

  • D41EBOY Daleboy (@D41EBOY) reported

    @DJRavine @virginmedia There wireless connection from router are very poor, had to get a booster in a 3 bedroom house may I add, good job I have my pc hard wired in