Virgin Media

Virgin Media Outage Report in Cambridge, England

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The latest reports from users having issues in Cambridge come from postal codes CB4, CB1 and CB23.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cambridge, England 01/29/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cambridge, England

The most recent Virgin Media outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge E-mail
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • JoeWalla23 joe waller (@JoeWalla23) reported from Histon, England

    @virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!

  • sukishar Suki Sharples 🕷 (@sukishar) reported from Cambridgeshire, England

    @virginmedia Again no internet in CB1! Terrible service...

  • GarethIain Gareth Iain (BrewWeasel) (@GarethIain) reported from Cambridgeshire, England

    @virginmedia is the hands down the worst broadband provider I’ve ever encountered

  • LordyGibs Matthew James (@LordyGibs) reported from Cambridgeshire, England

    @virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @KnownAsStiles @virginmedia I’m quite confident you could fix their problems.

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.

  • tombowran Tom Bowran (@tombowran) reported from Willingham, England

    @virginmedia i need you to call me. No internet is unacceptable when we’re all working from home. Making it impossible to find a phone number to also get help is also a joke.

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia No, I get my bill every month month via email it’s never been an issue in the past

  • LordyGibs Matthew James (@LordyGibs) reported from Cambridgeshire, England

    @virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    Wtf @virginmedia don't reboot my router while I'm in the middle of a game

  • alliorton alliorton (@alliorton) reported from Milton, England

    @martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England

    After all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia you are not working again.

  • NikkiMentoring NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported from Fenstanton, England

    @zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.

  • harmsy Andrew “2 m away” Harmsworth (@harmsy) reported from Oakington and Westwick, England

    Virgin Media. Two words synonymous with Customer Disservice.

  • SamuelCoverdale Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    So good to know @virginmedia is down again.

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jruariveiro Jorge Rúa Riveiro (@jruariveiro) reported

    @VirginMediaIE Virgin Media is down for me or anyone else in Dublin 18? The bottom light green is constantly blinking. Tried to reset to factory defaults. No luck. #VirginMedia 😪

  • SarahWelham1 Sarah Welham (@SarahWelham1) reported

    @virginmedia following my post last night. Internet speed is slow and it’s been happening since last night! Browsers won’t load and connection keeps dropping DN16 VERY ANNOYING

  • KangSantabrata Kang (Ruly) #DiamDiRumah #BekerjaDariRumah (@KangSantabrata) reported

    @virginmedia I have this issue since 8th May, lost internet connection for 4 days, talk to the various team, request to escalate to the manager. w/o complaint, I successfully filed today, is @VirginMedia looking into this issue?

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

  • andrew_hierons Andrew Hierons (@andrew_hierons) reported

    @virginmedia The issue was fixed ~2 hours after the tweet. No known issues in the area according to the status checker, but router repeatedly flashes abs goes through reboot?

  • pompeychic1524 Miss peacock (@pompeychic1524) reported

    @virginmedia Done nothing to address this problem. I asked if I could have a reduction in cost because I can’t receive calls but was told I’d have to unsubscribe and then apply for just broadband snd get my phone line from somewhere else.

  • JonAshman2 Jon Ashman (@JonAshman2) reported

    @virginmedia Could you provide me with a uk phone number or email address so I can Escalate my complaint please??

  • WowbaggerHT Peter Walker (@WowbaggerHT) reported

    @virginmedia I have explained the issues quite simply in a series of letters. Why are @virginmedia staff utterly incapable of doing their jobs? All I ask is that they connect a telephone line and charge me the correct amount for the agreed services. Both were agreed on 27/7/2020.

  • cedgson91 Catherine Edgson (they/them) (@cedgson91) reported

    Today there seems to be issues with @virginmedia internet or @disneyplus or both 🙈

  • Sophiem23452751 Sophie miller (@Sophiem23452751) reported

    @virginmedia The service status line says there are no problems in my area