Virgin Media Outage Report in Cambridge, England
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The latest reports from users having issues in Cambridge come from postal codes CB1 and CB4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cambridge, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Wi-fi | |
| Cambridge |
TV | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
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Nick Smith
(@SmithS4dtpt98nv) reported
from
Sawston, England
@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Back up and running, but not happy with the service
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Just took me to the service checker again
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Esther Robertson
(@Rosie_flute) reported
from
Cambridgeshire, England
@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Priyadarshini Bhattacharjee
(@Speak2Doctor) reported
from
Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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Adam Moghadas
(@Adam_CFLP) reported
from
Cambridgeshire, England
@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DiamondIAMNOT
(@DiamondIAMNOT) reported
@VirginMediaCorp @virginmedia ive been with @VirginMediaCorp for 27 years since ntl/telewest and am moving house. Now u r trying to charge me more money than ur offering new customers for a new bundle - so NO loyalty for a long term customer EQUIVALENT TO A NEW CUSTOMER
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Tricia mcgrath gray
(@pm1972) reported
@virginmedia Nope said it’s an on going problem and I have to wait which is not really good service as right now been in lock down we could really do with a work service
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Covyid_UltimateFandemic
(@covyid) reported
Been waiting 2 days for Virgin chat bot to contact me to sort out our service, so when do they text? 7am when I am sparko from wine hangover and the chat expires, so now I have to wait another 24 to 48hrs cheers @virginmedia
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Chris wheal
(@c_wheal) reported
@virginmedia No local issues but we were told weeks ago that improvements were coming to our local area as we were having issues. It doesn't take a restart of the router, when I play games I am just constantly disconnecting/reconnecting to the game. Been like this for 48 hours.
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Lee Goodyear
(@Ralfy74) reported
@virginmedia Hi I just had a call from someone saying they are from Virgin Media saying my Internet is lagging and I'm not getting the speed I should I've had no issues at the minute.
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Miss Jack
(@WhatMissJackDid) reported
@virginmedia is your online chat down? I can't find it anywhere on the website.
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David West
(@DrumsAndNerding) reported
@virginmedia No I haven't. This is a new problem within the last two weeks or so. Prior to that I did not have such poor broadband. I have not changed anything in the house. The PC and the router are still in exactly the same places.
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Dr. James D. Borderick
(@DrBorderick) reported
@virginmedia It’s ok. I actually give up with you now. Worst customer experience I’ve experienced with any company. That’s @virginmedia.
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Tim Blissett
(@TimBlissett) reported
@virginmedia But I have spent hours on the phone already & spoke to lots of different people & no one is able to help. If I spend more wasted hours I will not be happy !!
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Michael Tudor
(@MichaelTudor14) reported
@virginmedia No time. Just option to listen to the message again. Seems to be working now. More concerned why status app wasn’t updated with an issue in the area.