Virgin Media outages and service status in Cambridge, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Cambridge, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 9, 9:43 PM GMT+1.
- Internet (64%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
- TV (9%)
The latest reports from users having issues in Cambridge come from postal codes CB4 , CB1 and CB2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cambridge, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Cambridgeshire, and Hemingford Grey.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Total Blackout | 1 day ago |
|
Cambridge
|
Internet | 1 day ago |
|
Cambridge
|
Internet | 2 days ago |
|
Cambridge
|
Internet | 8 days ago |
|
Cambridge
|
Wi-fi | 10 days ago |
|
Cambridge
|
Internet | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing
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Angela Bennett (@anjibennett) reported from Cambridgeshire, England@ALucieSmith @YodelOnline @virginmedia I left Virgin Media for BT in April and have had far less hassle, lower bills and less broadband problems.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Matty Maltby (@MattyMaltbyX11) reported from Cambridgeshire, England@virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!
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Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England@steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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🍊Simon Gibson🍊 (@1966SJG) reported from Burwell, England@virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.
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joe waller (@JoeWalla23) reported from Histon, England@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Andrew J. Brown (Making Footprints Not Blueprints) (@caute) reported from Cambridgeshire, England@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
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Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, EnglandAfter all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England@virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Alan (@TheAlanSmith) reported from Cambridgeshire, England@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔
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Alan (@TheAlanSmith) reported from Cambridgeshire, England@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported from Fenstanton, England@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Porter (@ste_porter) reported@virginmedia I've resigned up for a new 24 month contract on 10th June (contract expiring 5th july). And when I now log in you tell me my contract has expired. Always find your customer services so bad. Please fix - I have my order confirmation and contract details.
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Christine💙 (@jaluch) reported@virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service
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Kizzy Lewandowski (@LewyKizzy) reported@virginmedia Down again . Why ? 09.07 from 11.35 am
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Kathy Miller (@KathyMi25429227) reported@virginmedia you are telling me you are extremely busy on 25 minutes hold. Guess what? I am Busy Too but you are not paying me several pounds a month! Employ more staff...am going to Ombdsman about shambolic service
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SJL (@lambypies) reported@Stsantek @virginmedia Yeap, happened to me too. I asked on the phone if there was any evidence of this "Contract" The call handler said point blank it didn't matter. The really annoying thing is the actual broadband is really good. Fast, reliable and only the odd day down for maintenance.
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ElJaffoGuzman (@ElJaffoGuzman) reportedBeen with @virginmedia for 7 years now. The best "deal" they can offer me is 500mbs down (boosted to 1gb because of my cell plan) for £51 a month. Or I can swap to youfiber, £30 a month for 2gb up/down 🥴 @virginmedia you aren't the best choice no more. customer retention sucks.
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Dr Rajab (@RajabGhandour) reported@Stsantek @virginmedia All are same cases. They are horrible to deal with and you end up in constant loop with them!
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faye (@fayfreddie10) reported@virginmedia I can but we have gas and ongoing complaint . 2 repulls of cables .. its better than a few weeks ago but its still intermittent. And obviously the phone line is unusable .. i only use thet to call VM but even they have to call me back on my mobile as they cannot hear me.
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Alex Burton (@AlexBass08) reportedMore issues with @virginmedia. My nan was out of contract and they repeatedly called with "better deals". She wanted to lower her bill but ended up paying more after being sold 500Mb broadband and Sky Cinema. She lives alone. I called back and said it felt like elder abuse. Why?
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Kerrin McIntosh 💙 (@kerbear_t) reported@virginmedia I’ve had no WiFi since yesterday and it tells me a fix likely by Monday. How do I run a business like this? Plus it costs me more using mobile data to try send emails. Poor service! And with the news this week one would think you’d be trying to keep customers happy!!